User manual | Domestic Heating Brochure

For Domestic Applications
Ecodan F TC5
The Ecodan range of
air source heat pumps
deliver efficient, renewable
heating for your home
Harnessing renewable
energy to heat UK homes
more efficiently
Increasing energy bills, the need to reduce carbon
emissions and the raft of challenging legislation
are driving the demand for alternative forms of
domestic heating to improve energy efficiency.
Mitsubishi Electric has used its expertise and pivotal
technology to develop renewable solutions to address
these issues head on.
Why use Mitsubishi Electric’s
Ecodan air source heat pumps
for your heating?
The MCS approved, award-winning Ecodan range has been
specifically designed for the UK’s conditions. With a UK-built
cylinder and advanced controls, the system is available as a
packaged or component solution, optimised to provide all the
heating and hot water a home needs, whatever the weather.
The name Mitsubishi is
synonymous with excellence
Founded in 1921, Mitsubishi Electric is now a global, market
leading environmental technologies manufacturer. In the UK,
the Living Environmental Systems Division provides proven
solutions that heat, cool, ventilate and control our buildings
in some of the most energy efficient ways possible.
Mitsubishi Electric has specifically designed the Ecodan range for
UK homes. Ecodan air source heat pumps provide renewable heat
energy to challenge traditional heating methods, whilst meeting
the energy and carbon reduction demands of today and beyond.
We believe that global climate challenges need local solutions.
Our aim is to help individuals and businesses reduce the energy
consumption of their buildings and their running costs.
At Mitsubishi Electric we have evolved and today we offer
advanced environmental systems that really can make a
world of difference.
Contents
Why air source heat
pumps and why now?
5
The benefits of Ecodan
6
Ecodan - suitable for both
new and existing homes
7
Renewable heating solutions for:
- Homeowners and Selfbuilders
8
- Housebuilders and Developers
10
- Housing Associations
12
How Ecodan air source
heat pumps work
14
What makes Ecodan unique?
15
Ecodan coastal protection models (-BS) 16
The Energy Related Products Directive (ErP) 17
The Domestic Renewable Heat Incentive
18
Personal loans for Ecodan
19
MELFinance Solutions for
Housing Associations
19
Ecodan Selection Tool
20
MELCloud for Ecodan
21
Mobile Metering, Monitoring and Control
22
Ecodan FTC5 Cylinders
23
Ecodan Case Studies
24
Technical Specifications
29
Responsible, sustainable manufacturing
44
Quality assured manufacturing
45
Make a world of difference with Ecodan
46
Award winning Ecodan
from Mitsubishi Electric
47
Page 3
The Energy and Climate
Change Committee recognises
that heat pumps could meet up
to 75% of residential heating
demand in the UK
*1
Why air source
heat pumps
and why now?
With space heating and hot water accounting
for almost three quarters of the total energy
consumed in UK homes, domestic heating is
an obvious area to target to help combat rising
energy bills.
Increasingly tough legislation is driving the demand for
improved energy efficiency in the home, with the UK
Government committed to reducing CO2 emissions by
80% from 1990 levels, by 2050*2. This means a reduction
of at least 34% in greenhouse gas emissions by 2020.
It’s clear that to achieve these ambitious goals, our approach
to energy use and the way we heat our homes has to change.
Pivotal to this change is improved energy efficiency and a
greater use of renewable energy.
Air source heat pumps use free renewable energy from
the outside air and upgrade it for use in the home.
Why Ecodan air source heat pumps are
an ideal alternative to traditional heating
Recognised as a renewable technology by
both UK and EU Governments, heat pumps
provide an effective, energy efficient alternative
to traditional heating systems. Ecodan uses
advanced technology to heat homes and hot water
using energy absorbed from the outdoor air.
As perhaps the single most important renewable solution,
heat pumps are an established, proven technology, supported
by Government incentives, economically viable and flexible in
their application for domestic heating.
Significantly, the Committee on Climate Change recognise
that heat pumps could meet up to 75% of the total residential
heat demand in the UK*1.
Over the last decade continual developments and major
advances such as the introduction of variable capacity control
have helped to position Ecodan air source heat pumps as
the market leader.
Mitsubishi Electric has now introduced advanced controls
to ease use along with a quality-assured, British-built cylinder
which can reduce installation time and costs.
*1 The Renewable Energy Review, May 2011, DECC / Committee on Climate Change
*2 Pathways 2050
Page 5
The benefits
of Ecodan
Heating UK homes with Ecodan air source heat
pumps is now a viable and credible alternative to
traditional methods and can help to combat rising
energy bills through greater efficiency.
By using an Ecodan to provide space heating and hot water, it is
possible to reduce a home’s CO2 emissions and running costs.
Ecodan uses inverter-driven heat pump technology to
harvest and upgrade free, renewable energy from the
outdoor air to deliver heating and hot water, even in
temperatures as low as -25°C.
For every 1kW of electrical input
energy, Ecodan harvests and upgrades
renewable heat from the outdoor air to
provide the home with an average of
at least 3.2kW of heat output.*3
Ecodan 8.5kW
air source heat pump
AVAILABLE
NOW
Outstanding benefits:
Energy monitoring as standard
Improves energy use leading to lower
running costs and CO2 emissions
Qualifies for the Renewable Heat Incentive
5% VAT rating on capital and install costs
No gas supply, flues or ventilation required,
therefore poses no carbon monoxide risk
Low noise levels - Ecodan has achieved the
Noise Abatement Society’s Quiet Mark
MCS approved
*3 The overall system efficiency and energy savings will depend on the comparison with your current heating system,
satisfactory system design and installation, and operational settings i.e. how you use the heating system.
Page 6
Ecodan - suitable for both new
and existing homes
The Government is focused on the
need for housing growth as an ideal
opportunity to cut energy use in homes
and continues to introduce legislation
and guidelines to support this.
Buildings account for 44% of all UK CO2
emissions (more than industry or transport)*4.
As a nation we are now creating new low carbon
houses, yet around 75% of existing homes will
still be in use in 2050, so to a large extent our
future housing stock is already built. If we can
find ways of easily improving the efficiency of
existing buildings we can make a dramatic
difference to both CO2 emissions and
energy use.
Ecodan provides a proven, efficient way
of heating homes. The Government’s
Department of Energy and Climate
Change (DECC) will now pay for the
generation of renewable heat
through the Domestic Renewable
Heat Incentive (RHI).
Air source heat pumps are also covered by
Permitted Development legislation because they
can improve the efficiency of existing buildings,
although noise levels must be taken into account.
Ecodan is recognised by the Noise Abatement
Society and has received its prestigious Quiet
Mark accreditation.
Before considering any heat pump, Mitsubishi
Electric strongly recommends that basic thermal
improvements are undertaken in these properties
to provide the highest levels of thermal efficiency.
These can include cavity wall insulation, loft
insulation and double glazing.
In recognition of Ecodan’s status as a low carbon
technology, the cost of VAT is reduced to 5% as
opposed to the standard rate of VAT applicable
on all traditional heating systems.
Power
This has been designed
to level the playing field
between the cost of
renewable and traditional
fossil fuel systems.
Ventilate
Heat
*4 BRE Digest of UK Energy Statistics
Page 7
Renewable
heating solutions
for Homeowners
& Selfbuilders
Ecodan is suitable for the vast majority of
homes, so whether you live in a small flat,
or a large detached house, Ecodan provides
reliable and efficient space heating and
hot water all year round.
“We always intended to
use an air source heat
pump and my M&E
consultant pointed me
towards Ecodan because
it has developed such an
impressive reputation.
The Ecodan range has received full accreditation for the
Government’s Microgeneration Certification Scheme
(MCS). Please visit their website for further details:
microgenerationcertification.org
We built-in a small plant
room on the top floor and
this links straight to the
Ecodan units on the
external balcony.”
For new-build properties, renewable technologies such
as Ecodan are also eligible for zero VAT. Please visit the
following website for further details:
hmrc.gov.uk/vat/sectors/consumers/energy-saving.htm
Andrew Critchlow, property owner
and Director, AEW Architects
Like any heating system, Ecodan works effectively in
properties with high levels of thermal efficiency. Where
possible we recommend undertaking basic improvements
in existing properties such as cavity wall insulation, loft
insulation and double glazing, before installing a heat pump.
In recognition of Ecodan’s status as a low carbon technology,
the cost of VAT is reduced to 5% capital and associated install
costs as opposed to the standard rate of VAT applicable on
all traditional heating systems.
Living with Ecodan
Mitsubishi Electric’s latest generation controller uses a
simple graphical interface and features an advanced room
temperature control mode. By using room temperature as
well as outdoor temperature, the system responds faster,
creating a more stable and comfortable home while
maintaining system efficiency.
Mitsubishi Electric has developed Energy Monitoring Packs
(EMP’s) to suit every domestic application. These packs are ideal
for users needing exact consumption figures, or for those claiming
additional Renewable Heat Incentive payments for metering.
Refurbishment
The Ecodan range comes as a complete packaged solution
and is also available as a stand-alone unit. This provides more
choice and flexibility and allows Ecodan to be used with a
greater array of cylinders, making it immediately suitable for
the majority of UK properties that meet modern levels of
thermal insulation.
It also means that unlike many other air source heat pump
systems, Ecodan can be properly retro-fitted to the majority
of houses from the 1950s onwards.
Page 8
Air source heat pumps are now covered by
Permitted Development legislation because
they can improve the efficiency of existing buildings,
although noise levels must be taken into account.
We are also now able to intelligently control a
secondary heat source, e.g. a gas boiler as
part of a hybrid system.
Selfbuilders
Ecodan is a perfect solution for selfbuilders
who need to adhere to Building Regulations
and any renewable energy targets set by
the local authority. With Ecodan only requiring
electricity, it is ideal for the many areas of the
UK not on the National Gas Grid.
Government incentives
Ecodan is designed to be eligible for financial
incentives from the Government, such as the
Renewable Heat Incentive. The only condition is
that the equipment and the installer be registered
under the Microgeneration Certification Scheme.
Both retrofit and selfbuilders are included in the
Renewable Heat Incentive
Ideal for off-gas areas
Ecodan can be used to replace any existing
heating system, and offers those in off-gas areas
a viable, low carbon alternative to oil. Ecodan
also offers significant reductions in installation
and running costs compared to oil and with a
professionally maintained Ecodan heat pump
unit offering an average lifespan of 15 - 20 years,
you’ll save on annual maintenance costs too.
Installing Ecodan
It is important to ensure that your system is
optimised to suit your individual property
and consistently delivers the highest possible
performance. Our Heating Partners are
independent contractors and plumbers who
have demonstrated that they are appropriately
qualified, have attended the Mitsubishi Electric
Ecodan training days and have met the
qualifying criteria.
The Governments 4th Carbon Plan sees direct carbon emissions in
buildings significantly reduced by 2030 as a result of improvements
in energy efficiency .
*5
“Ecodan is the ideal solution
for us: no fuss, no mess, and
very economical, I am really
pleased with its performance.
They are also virtually maintenance
free, all that is required is an annual
check by a qualified tradesman to
make sure the units are working
properly and the vents are
clear of debris.”
Keith Maddison, Homeowner
*5 Source DECC
Page 9
Renewable
heating solutions
for Housebuilders
& Developers
The need for sustainable homes
There is currently a substantial under supply
of housing stock in the UK. In order to meet
the demand for new homes, the housing sector
is set to increase its build rate.
This means that by the year 2050, over a third of the UK’s
housing stock will have been built inside of four decades.
The Government is therefore focused on using this growth
as the ideal opportunity to cut energy use in homes and is
introducing legislation and guidelines in support of this.
Space heating and hot water account for
almost three quarters of the total energy
consumed in UK homes, so this is an
obvious area to target to help combat rising
energy bills and reduce CO2 emissions.
Therefore the construction of hundreds of thousands of
new homes is the ideal opportunity to change our approach
to how we heat and provide hot water in a home. The use
of heat pumps will help the UK fulfil its carbon emission
obligations, as well as help consumers reduce their fuel bills.
Part L of the Building Regulations
and The Standard Assessment
Procedure (SAP)
To help achieve these ambitious goals, Part L of the Building
Regulations for the construction of new homes in the UK is
specifically designed to reduce energy usage within the
dwelling. The Standard Assessment Procedure (SAP) is the
Government-approved method for assessing the energy
efficiency of a new home.
The SAP rating of a new dwelling it is an integral element of
Part L and fundamental in assessing if a new dwelling is allowed
to be built. Higher SAP ratings mean lower CO2 emissions
from the dwelling and cheaper fuel bills for consumers.
Use of renewable technologies such as heat pumps
and mechanical ventilation with heat recovery (MVHR)
technology can make compliance with building regulations
and achieving higher SAP ratings more likely.
The reduced carbon emissions from using renewable
technologies will help a building achieve a lower carbon
emission rate than the maximum allowable emission rate
(kgCO2/m2/year) in the SAP calculation.
Page 10
The technical challenge facing new build homes
As building regulations have been
updated, focus has been placed on
increasing the insulation levels, and
decreasing the air leakage rate of
new build homes.
Improvements have been made in the following
areas of house construction:
Building fabric U-values reduced
(high insulation)
Highly insulated thermal bridge products
Increased air-tightness of buildings
Better on-site construction practises
By making these improvements, the amount of
energy required to heat a home to a comfortable
temperature throughout the year will reduce. In
some cases a new build home will only require
half the amount of heat energy to keep it warm
all year round, compared to the same sized
home built ten years ago.
Additionally the peak heat loss
of a new dwelling can be 30%
lower than an equivalent building
constructed ten years ago.
Smaller heating plant is required to ensure that
the home is kept warm on the coldest days of
the year, and heating equipment must therefore
be selected correctly to avoid oversizing and
inefficient operation.
Over the same period, the amount of energy required
to produce hot water all year round for a new
build home has remained approximately the same.
For example: we still demand plentiful water flow
rates from showers, at a comfortable temperature.
In well insulated properties the space heating
energy requirement may therefore be lower than
that of hot water. Hot water production then
becomes the dominant load in the home, so
efficient water heating is essential in order to
maximise the reduction of energy consumption
and CO2 emissions within the property.
A simple solution
The Ecodan QUHZ is Mitsubishi Electric’s latest
air to water heat pump system and is the
ideal solution for new build homes.
Thermal
Store
The MCS approved Ecodan QUHZ has been specifically
designed to operate with exceptionally high efficiency
in the production of hot water, whilst still providing
renewable space heating for the home all year round.
Operating with a market leading low noise
output and built in energy monitoring as
standard, the outdoor unit works in
conjunction with a specially designed
thermal store, providing high hot water
output without the need to pasteurise
the water.
QUHZ
Outdoor
Unit
Page 11
Renewable
heating solutions
for Housing
Associations
Housing Associations are under increased
pressure to adhere to legislation covering
both new-build properties and refurbishments.
There is also a very real need to improve energy
efficiency throughout their portfolio of homes.
Ecodan can help reduce a properties’ carbon footprint, combat
fuel poverty*6 by helping to reduce household running costs
and for new social housing stock, assist in meeting
renewable targets.
Fuel Poverty
Ecodan can immediately help reduce running costs to
alleviate fuel poverty. By extracting renewable energy from
the outdoor air the system maximises the energy provided to
the household. It offers a reduction in running costs over gas,
LPG and even more over oil, and direct electric.*7
These Cottsway
Housing Association
tenants saved
enough from their
reduced heating
bills for a family
holiday in the sun.
Mitsubishi Electric is proud to be a supporter of National
Energy Action (NEA) and its efforts to tackle fuel poverty. In
particular, we are committed to working with NEA’s Technical
Team to highlight the difference that the new generation of
air source heat pumps can make to vulnerable householders
who are struggling to pay their fuel bills, particularly for those
people living in off-gas areas.
The relationship with NEA is helping us to have a better
understanding of the individual needs of particular types
of low income households, and the steps required to make
our technology the most easy to use and cost effective
for fuel poor households.
“We knew that tenants would see
a cut in their fuel bills following the
installation of Ecodan, but the level
to which this has happened has
really surprised us.”
Cottsway Housing
*6 A household is said to be in fuel poverty if it needs to spend more than 10%
of its income on fuel to maintain a satisfactory heating regime” - DECC
*7 Potential low energy performance benefits will depend on satisfactory system design
and installation, and operational settings, i.e.how you use the heating system.
Page 12
Refurbishment
A versatile and renewable solution
The Ecodan range comes as a complete
packaged solution and is also available as
a stand-alone unit.
Whether installed in small flats, or large detached
properties, Ecodan can reduce running costs,
lower CO2 emissions and offer reliable, sustainable
heating and hot water all year round for the
majority of homes.
This provides more choice and flexibility and
allows Ecodan to be used with a greater array
of cylinders, making it immediately suitable for
the majority of UK properties that meet modern
levels of thermal insulation.
It also means that unlike many other air source
heat pump systems, Ecodan can be properly
retro-fitted to the majority of houses from the
1950s onwards.
Air source heat pumps are now covered by
Permitted Development legislation because
they can improve the efficiency of existing
buildings, although noise levels must be
taken into account.
Mitsubishi Electric has also developed Energy
Monitoring Packs (EMP’s) to suit every domestic
application. These packs are ideal for users
needing exact energy consumption figures,
such as housing associations.
Ecodan can be retro-fitted to almost any
property from the 1950’s up to the present
day, and older properties that have been
thermally upgraded can also benefit from this
low carbon alternative to traditional domestic
hot water systems.
Maintenance on an Ecodan system is simpler
than gas, and with a professionally maintained
Ecodan air source heat pump unit offering an
average lifespan of 15 to 20 years, you’ll save
on annual maintenance costs too.
We are also now able to intelligently control
a secondary heat source, e.g. a gas boiler
as part of a hybrid system.
“Reaction to the new technology has been extremely positive and tenants are
reporting a better all-round heat in their homes, whilst experiencing a significant
drop in their fuel costs.”
Vince Wedlock-Ward, Southern Housing Group
Page 13
How Ecodan
air source heat
pumps work
Heat pumps use electrical energy and take low grade
heat energy from the outdoor air, to heat refrigerant
which in turn heats water for domestic use and space
heating. The efficiency of a heat pump is known
as the Coefficient of Performance or CoP. This is
a ratio of the heat delivered to power consumed.
The operation of a heat pump is similar to a refrigerator - but
in reverse. This process is known as the vapour compression
cycle and the following is a more detailed explanation.
2.2kW
*8
3.2kW
At the beginning of the first phase the refrigerant
is a cold low pressure liquid.
1. The refrigerant passes into the evaporator and heat energy from
the outside air passes over the evaporator causing the refrigerant
to increase in pressure and change to a warm vapour.
2. This warm vapour then enters the compressor where its
temperature increases as a result of the compression process
and turns into a hot gas.
3. The hot refrigerant gas is then condensed as it passes across
one side of a plate heat exchanger. The heat is transferred to the
cooler side (water side) of the heat exchanger, and this is transferred
via the primary water circuit to heat up the water tank inside the
property. As the temperature of the refrigerant decreases the
state changes from a gas back to a cool vapour.
4. Despite dropping in temperature, the cool vapour still has a high
pressure and to reduce this pressure the vapour passes through
an expansion valve. This causes the pressure to drop and the
temperature lowers, returning the refrigerant to its initial state
of cool low pressure liquid.
This process is repeated
It is only the refrigerant that passes through this cycle; the water
is heated as it travels through the plate heat exchanger. The heat
energy from the refrigerant passes through the plate heat exchanger
to the cooler water which increases in temperature. This heated
water enters the home heating circuit and can also be used to
provide domestic hot water via a hot water cylinder.
*8 As independently tested by BSRIA based upon BSEN14511 Part 3 standard rating conditions. Due to the
method of operation, the performance of heat pumps will vary based upon the temperature of the heat source
and the requirements of the heat delivered. The BSEN14511 testing relates to the heat pump performance only
and not the entire heating system.
Page 14
What makes Ecodan unique?
Heat pump technology has been around for decades. This means just like many
items of household technology; developments, tweaks and improvements are
constantly being made, either to enhance the user experience or to provide
improved operational performance.
Ecodan is now in its 5th generation (FTC5), having been continually developed and improved upon to
ensure the best experience for the end user and the installer. We have learnt that having a good heat
pump isn’t enough - the service, support and add-on features are equally important in delivering the solution.
What makes Ecodan unique:
ErP A++ Energy Label
Our entire Ecodan heat pump range has been rated at A++
Energy Monitoring
Energy monitoring comes as standard on all Ecodan FTC5 models. Further energy monitoring packs are
also available, ranging from electric meter packs through to RHI compliant Metering and Monitoring
Service Packs (MMSP) which allow additional RHI payments to be claimed
SD Card Commissioning and Logging
All settings can be pre-loaded on to the SD card and then simply inserted on site during commissioning.
The SD card then logs performance data to help with fault finding
MELCloud Wi-Fi Control
MELCloud is a major investment from Mitsubishi Electric to allow us to offer fast and easy mobile control
and monitoring of the Mitsubishi Electric Ecodan system from anywhere in the world
Hybrid Control
This enables Ecodan to work seamlessly alongside existing heating systems to help reduce initial
investment and deliver run cost savings
Ecodan Dashboard
Live monitoring of Ecodan heat pumps from all over the UK, enabling the viewer to see how heat
pumps perform in the real world, 24hrs a day, 365 days a year
Ecodan Selection Tool (MIS3005)
A tablet and mobile app which helps anyone interested in the technology understand what it can do for you
and your project. Includes an RHI calculator and design tool compliant with MIS3005 MCS standards to ensure
installers can design systems correctly
MCS Approved
All our Ecodan products are MCS approved and can qualify for Renewable Heat Incentive (RHI) payments
Quiet Mark
A unique accolade from the Noise Abatement Society given to technologies with best in class noise levels
MELSmart
Engineers on the phone and on-site helping you to design systems, fault find and service systems
Built in the UK
We are investing in UK manufacturing with our facilities in Livingston, Scotland becoming
our Ecodan manufacturing plant for Europe
Ecodan FTC5 Cylinder Range
Improved cylinder performance and faster heat up times through the use of plate heat exchanger technology
There are so many choices for consumers and installers when investing in a new heating system and
Mitsubishi Electric aims to provide complete support and service from start to finish.
Simply put: Not all heat pumps are the same
Page 15
Ecodan coastal
protection
models (-BS)
The Ecodan coastal models are designed to protect
against the corrosive effects of environments that are in
close proximity to the sea.
By enhancing the corrosion protection of key components,
we can ensure that even in aggressive coastal areas, Ecodan will
continue to provide low cost renewable heating for years to come.
It is well known that salt spray from breaking waves and onshore
winds significantly accelerates the corrosion of metal components.
The spray from the ocean salts, which are primarily sodium
chloride (table salt), can accumulate on metal surfaces and
accelerate the electrochemical reactions that cause corrosion.
This salt build up combined with the high humidity common to
all coastal areas adds to the corrosion rate of steel and other
common metals.
The longer a surface remains damp during normal daily
fluctuations in humidity, the higher the corrosion rate. Onshore
winds carry both salt and moisture inland, providing the perfect
environment for corrosion to set in.
The standard Ecodan models come with excellent corrosion
resistance. However, the Coastal Protection Ecodan models
go a step further by treating external panels with acrylic resin
and also ensuring other key elements of the unit are further
protected from these aggressive environments.
Tips for coastal installations
If possible avoid siting the Ecodan in direct exposure to sea spray
Ensure rain water is able to fall onto the Ecodan and avoid
placement directly under building eaves
Ensure horizontal installation for good drainage
Regular inspections and washing of unit with fresh water is
recommended. Any scratches should be repaired as soon
as possible
Recommended Ecodan Model
Distance from sea
Evaporator Coil
0m
300m
Unobstructed
Ecodan
Facing inland
Facing sea
BS
Obstructed
Ecodan
Facing inland
Facing sea
BS
= Obstructions (e.g. houses)
Page 16
500m
BS = Coastal Protection Ecodan Models
BS
BS
1km
STD
STD
STD = Standard Ecodan Models
The Energy Related Products Directive (ErP)
The Energy Related Products Directive
or ErP is a key part of the European
Union’s drive to encourage consumers
to use more energy efficient products
and help reach its target to reduce
energy use by 20 per cent and increase
the share of renewable energies by
20 per cent by the year 2020.
This market transformation strategy has proved
highly successful with consumer goods such as
fridges and freezers, and from 26th September
2015 it will affect heating (space and hot water)
products. From this point it will be illegal to
manufacture or import into the EU products
which do not meet the new criteria.
ErP is a two-part strategy:
EcoDesign regulations - Firstly, the ErP requires
manufacturers to produce energy-using products
that meet stringent minimum performance
standards. The most important aspect of
Ecodesign regulations for heating equipment is
the emphasis on seasonal energy efficiency.
Energy Labelling regulations - Secondly, that
these products are clearly labelled using a
standard methodology so that consumers can
quickly understand the energy efficiency of the
products they purchase and make a comparison.
For space heaters, such as heat pumps, the
energy efficiency labels coming into force in 2015
will run from G (the lowest) to A++, with new
classes being added in the future. The ultimate
aim of energy labelling is that the lowest scoring
products will eventually become obsolete.
Space heaters must carry an energy label
appropriate to their product. For example, in the
case of heat pumps, the label must also show
noise emissions. Heat pump labels will also show
a European temperature map displaying three
indicative temperature zones. This is considered
important for heat pumps as performance can
be affected by climate.
The Ecodan heat pump range
has an energy label of A++
The ErP is a comprehensive legislation that will
eventually cover ‘any product that uses, generates,
transfers or measures energy, whether electricity,
gas or fossil fuel’. The ultimate aim is to cut the
EU’s use of primary energy and this is at the heart
of calculations on energy use applied in the ErP.
The clear goals of the ErP disguise what is in fact
a highly complex exercise - to make it possible
for buyers to compare directly technologies that
are actually quite different in how they operate.
This is particular true when we look at space and
water heating technologies.
Page 17
The Domestic
Renewable
Heat Incentive
The Renewable Heat Incentive is the world’s first
long term financial support for the generation of
renewable heat. It was introduced to encourage the
uptake of renewable technologies, such as heat
pumps, whilst lowering the UK’s carbon emissions.
The Government’s Department of Energy & Climate Change
(DECC) will now pay for the generation of renewable heat. This
has been designed to level the playing field between the cost of
renewable and traditional fossil fuel systems.
The introduction of the incentive will see a real change in the
industry and people’s inclination towards heat pumps and
what has already proven to be a viable renewable technology.
The more efficient the renewable system, the more money can
be claimed by the owner of the system.
Domestic RHI will pay money to Homeowners, Housing
Associations and Self-builders for choosing to install renewable
technologies, creating financial savings for the owner of the
system as well as making a contribution towards carbon
reduction and renewable targets for the UK.
So how does it work:
The Domestic Renewable Heat
Incentive Application Process
Check product and installer are both MCS accredited
Complete an Energy Performance
Certificate (EPC) Assessment
Install energy saving measures if required
Apply for RHI
Save money and get paid thanks
to Mitsubishi Electric’s Ecodan
Time period - Claimable for 7 years
Tariff - 7.42p/kWh
Heat claimable - Renewable heat only
Installations from - 15th July 2009
Claim from - 9th April 2014
Flow temperatures - Lower flow temperatures optimise
the performance of the heat pump, which will mean
higher RHI payments
Accreditation - Both the product and installer must be
Microgeneration Certification Scheme (MCS) approved
Page 18
Personal loans for Ecodan
You can now install an Ecodan Renewable Heating System and spread the cost
with a Personal Loan
9.9% APR
No upfront deposit required
No hidden charges
Fixed monthly repayments
Not secured against your home
Representative Example:
Product to be financed:
Cash price:
Loan amount:
Term of loan:
% APR:
Monthly repayment:
Total amount payable:
Interest rate fixed:
Ecodan 8.5kW hybrid system and installation
£8,100
£8,100
60 months
9.9% APR representative
£170.03
£10,201
9.9%
Apply now for an instant decision at creation.co.uk/mitsubishielectric or call: 0371 376 9317
Mitsubishi Electric Europe B.V. (UK Branch) is the credit broker and not the lender for this loan and is working exclusively with Creation Consumer Finance
Limited. If you decide to proceed with a loan agreement Mitsubishi Electric Europe B.V. will not receive any commission. The ‘APR Representative’ is the
APR (Annual Percentage Rate) for interest at or below which we expect 51% of customers to receive a loan when applying as a result of this advertisement.
Personal loans between £5,000 and £15,000 available.
Calls may be recorded. Calls charged at basic rate. The number provided may be included as part of any inclusive call minutes provided by your phone operator.
Correct at time of printing March 2016. Applicants must be aged 25 years or over and under 70 years old at date of application and resident in Great Britain.
Offer is subject to status. Personal loans are provided by Creation Consumer Finance Limited. Authorised and regulated by the Financial Conduct Authority.
Registered Office: 6th Floor, Royston House, 34 Upper Queen Street, Belfast, BT1 6FD. Registered in Northern Ireland Nl32565. Correspondence address:
Chadwick House, Blenheim Court, Solihull, B91 2AA.
Mitsubishi Electric Europe B.V. is authorised and regulated by the Financial Conduct Authority for credit broking
related to Mitsubishi Electric goods and services. See the Financial Services Register reference number: 680870
for full details. Mitsubishi Electric Europe B.V. is a Netherlands limited liability company with a registered English branch
(number FC019156, BR003391) and trading from Travellers Lane, Hatfield, Hertfordshire, AL 10 8XB. All rights reserved.
MELFinance Solutions for Housing Associations
Housing Associations are under increased
pressure to adhere to legislation covering
both new-build properties and refurbishments.
Mitsubishi Electric developed MELFinance Solutions
to help Housing Associations manage their cash
flow, while benefitting from the installation of
leading technology to reduce carbon emissions
and operational costs.
Through energy efficient project finance your
organisation can benefit from up to 7 years of
‘trouble free’ renewable heating, for every new
installation and with a finance package that integrates:
On-site installation and commissioning fees
The Benefits of MELFinance Solutions
No need for hefty deposits: Finance deals are
secured wholly or largely on renewable heating
equipment being financed
Stronger cash flow: Releases tied-up cash and
preserves other forms of credit for other business
or operational needs
Lower upfront costs: Up to 7 years repayments
potentially accelerating renewable projects in
line with long term budgets
Finance security: Finance is secured against
Mitsubishi Electric’s Ecodan heat pump and other
installed system components, not the housing stock
Annual scheduled maintenance visits
Applying for finance is easy. Once your quote for
equipment, installation and commissioning is agreed,
a decision on funding is normally reached by our
finance providers within 24 hours.
24/7 emergency technical helpline for
any on-site issues
MELFinanceSolutions.co.uk
Minimum 3 year warranty on all
Mitsubishi Electric equipment
To get your no obligation finance proposal visit:
Page 19
Ecodan
Selection Tool
Mitsubishi Electric has developed a calculation tool
to help all stakeholders involved in selecting a new
heating system get an insight into what a new Ecodan
heat pump can deliver for their individual project.
By answering a few very simple questions Mitsubishi Electric
can now deliver a bespoke proposal for a project, including an
estimate of running costs and Carbon emissions against
alternative systems. The application interface is intuitive and
goes on to deliver Renewable Heat Incentive payment figures,
allowing you to see how making small adjustments to the
system will affect the financial reward for having made the
decision to move towards this renewable technology.
Accredited Ecodan Installers are also now able
to design an Ecodan system compliant with MCS
standards (MIS3005) and this is just part of a whole
suite of new functionality we are moving towards
Adjustable flow
temperature to
see how it affects
RHI payments
Approximate
Renewable
Heat Incentive
payment
Financial
analysis
summary
The tool is available online or as an app for tablets or smartphones:
heating.mitsubishielectric.co.uk/ecodanselectiontool
Page 20
MELCloud for Ecodan
TM
MELCloud is a Cloud based solution for controlling your
Mitsubishi Electric Ecodan heating system either locally or
remotely by PC, Mac, Tablet or Smartphone via the Internet.
Key Features
Remote control of:
Hot water and heating functions
Frost protection
Holiday mode
7 day weekly schedule
View electrical energy consumed and heat energy produced
Operation mode reports
Live weather feed
Compatible with Apple, Android, Windows and Blackberry operating systems
1
2
2
1
4
3
3
2
Key Control and Monitoring Features
1 Turn system on /off
2 See status of each of your heating zones & adjust set points
3 See the status of your hot water cylinder & boost remotely
4 Live weather feed from Ecodan location
Available for any
FTC5 based system,
new or retrofit using a
PAC-WF010-E interface
Holiday mode - Set system parameters while away
Schedule timer - Set 7 day weekly schedule
Frost protection - Set system to run at minimum temperature
Error code status
For a demonstration of Mitsubishi Electric’s
MELCloud visit: MELCloud.com and click ‘Login’
Page 21
Mobile Metering, Monitoring and Control
All Ecodan Flow Temperature Control 5 (FTC5) systems come with free energy
monitoring as standard. System users are able to measure both consumed electrical
energy and produced heat energy to the nearest kWh.
Further energy monitoring packs (EMP) are also available, ranging
from electric meter packs, through to a Renewable Heat Incentive (RHI)
compliant Metering and Monitoring Service Pack (MMSP), which allows
additional RHI payments to be claimed.
In addition to the basic system functionality features, i.e. hot water and
heating status, with FTC5 the systems energy performance can also now
be viewed. Historic energy consumption, heat production and run cost
reports are available via the main controller, SD card or MELCloud.
For the full range of EMP’s, please refer to page 42.
RHI Metering and Monitoring Service Pack (MMSP) - EMP3
As part of the Domestic Renewable Heat Incentive (RHI), the Department of Energy and Climate Change
(DECC) have financially incentivised consumers to fit optional metering and monitoring service packages.
A payment of £230 per annum for the 7 year length of the RHI will be paid to the equipment owner.
MMSP can be retrospectively fitted and payments made on the remainder of the RHI term. The metering
requirements laid down by DECC are very specific and require detailed heat and electric metering to a
resolution of one pulse per watt hour.
Heat Meter
FTC5 Controller & Board
Control and Storage
Data Feed
Electric
Meters
Ecodan Outdoor Unit
Page 22
Immersion Heater
In order to be MMSP
compliant, data from
the system must be
stored at minute
intervals each year.
Ecodan FTC5 Cylinders
The range of Ecodan FTC5 cylinders offer a highly
adaptable heating solution for retrofit or new build.
AVAILABLE
NOW
Designed specifically to integrate with the Ecodan air source
heat pump range, the cylinders provide improved performance
and faster heat up times through the use of plate heat exchanger
technology. With the addition of our patented Scale-Stop
Technology, these main elements help to ensure optimal
performance and years of reliability.
1 Plate Heat Exchanger (PHEX)
Ecodan FTC5 has enabled all Mitsubishi Electric pre-plumbed
and packaged cylinders to be supplied with an external plate
heat exchanger, replacing the traditional internal coil of
the cylinder.
1
2
This advanced technology, until now more often associated
with commercial systems, provides an increase in performance
over our previous generation Ecodan FTC4 systems. Significant
gains in efficiency and cylinder heat up times have been achieved.
2 Scale-Stop Technology
Some areas in the United Kingdom are prone to hard water and
this makes appliances that heat water susceptible to scale build up,
leading to a decreased performance and efficiency losses.
Using our advanced Scale-Stop Technology Mitsubishi Electric
has overcome this problem, ensuring the long life and performance
of the external plate heat exchanger. Using unique and patented
mechanisms, Scale-Stop Technology removes the potentially
harmful calcium carbonate from the water, ensuring the long life
and operational efficiency of the plate heat exchanger.
Page 23
Ecodan
Case Studies
Heating
Social Housing Case Study
Hinkler Place
Community Regeneration Meets Code Level 4
Installation Summary
Mixed development of 106 one and two bedroom
apartments and two and three bedroom starter homes
106 x Ecodan air source heat pumps
54 x 5kW and 52 x 8.5kW Ecodan units working with
180 and 210 litre pre-plumbed cylinders
Ecodan air source heat pumps work with
underfloor heating throughout the properties to
provide reliable, low-cost, renewable heating
The benefit of purchasing a combined air source
heat pump & cylinder from one manufacturer is
that all components are factory fitted, tested and
optimised for best performance
When Southampton Council was looking
at a £15m regeneration of the Thornhill
area of the city, they wanted a housebuilder
able to provide a sustainable scheme
that would put the community at the
heart of the development.
The result is Hinkler Place, a scheme made up of a
mix of social and private housing, 30% of which are
designed to help meet Southampton City Council’s
Family Homes Policy.
Barratt Homes worked with residents and the
community association to ensure that Hinkler Place
emerged as a model of sustainable modern living.
“In developing Hinkler Place, we
wanted a long-term community-based
solution and chose a renewable
technology that we were confident
could stand the test of time.”
Barratt Homes Sales Director, Sarah Eales
The properties are managed by First Wessex Housing
Association and include a mixture of apartments,
houses, retail units and a community centre. All are
heated using Mitsubishi Electric’s Ecodan air source
heat pumps and packaged cylinder systems.
The homes meet Level 4 of the Code for Sustainable
Homes, which is above current sustainability requirements
for new properties and reflects the desire of Southampton
Council, the Housing Association and Barratt Homes
to be forward thinking. The development has a minimal
impact on the environment and also helps the home
owners with reduced energy bills.
Ecodan is currently the only air source heat pump to
have received the backing of the noise abatement
society with its prestigious Quiet Mark Award. The full
range is available to suit properties from a 2 bedroom
apartment right up to multiple dwelling communities.
The Ecodan units were installed by leading South Coast
mechanical services company HBS Group Southern
Ltd, a Mitsubishi Electric Heating Partner, which
enables them to offer an extended 5 year warranty.
Using air source heat pumps means the development
could be eligible for the Government’s Renewable Heat
Incentive (RHI), as they are classed as renewable by
both the UK and EU Governments. Ecodan’s harvest
free heat from the outdoor air and upgrade it to provide
hot water and heating. On average, they can deliver 3kW*
of heat energy for every 1kW of electricity they consume.
“Meeting Code Level 4 was essential
and installing Ecodan has helped us
achieve that”
explained Sarah Eales, Barratt Homes Sales Director.
* As tested to BS EN14511 Part 3. Based upon standard test conditions. Due to
the method of operation, the performance of heat pumps will vary based upon
the temperature of the heat source and the requirements of the heat delivered.
Page 25
Heating
Hybrid Application Case Study
Hybrid Installation, Bedfordshire
Heat pumps help keep bills down in hybrid installation
Installation Summary
Ecodan hybrid system
A 5kW Ecodan air source heat pump working
with a 180-litre pre-plumbed cylinder
The system’s controls choose when it is
most economical to run the heat pump
or the gas boiler
The homeowners can also override the
system when they decide to light the
wood burning stove
The installation of an Ecodan system into a
3-bedroom detached house in Bedfordshire
has demonstrated how effectively the heat
pump will work in conjunction with traditional
heating systems to maximise efficiency and
reduce both installation costs and emissions.
The 5kW Ecodan and pre-plumbed, 180-litre cylinder was installed
in April 2013 and is working as a hybrid heating system with a
gas boiler and a wood burning stove, to provide all the heating
and hot water the family needs.
The timber-framed, brick-clad house was built in 2006 and with
a young baby in the home the family has a high hot water demand.
“It’s important for us that we have hot water whenever we want
it and also keep our son’s bedroom at a pre-set level of 20°C,”
explains Alice Knight the homeowner.
The system has been set up so that the Ecodan wireless
thermostat in the baby’s bedroom becomes the ‘master’ unit
during the night ensuring that the temperature is constant. The
hot water is also set to automatically replenish whenever the
cylinder temperature drops below 43°C, which suits the family’s
lifestyle as it ensures that there is always hot water on demand.
Despite this hot water requirement, the system has returned a
COP (Coefficient of Performance) of 3.0.
The family has also programmed the individual prices of gas and
electricity into the Ecodan’s control system so that it can decide
when it is best to run the heat pump or the gas boiler to maintain
comfort levels in the most cost efficient way possible. This way,
the family knows that the gas boiler will only come on when it
demonstrates that it is the most economical means of heating
the home.
The Knight family is also expecting to benefit from around
£500 a year in payments from the Renewable Heat Incentive.
The home has a floor space of 105m2 and is divided into two
‘electronic’ heating zones with priority switching between
upstairs and downstairs based on which areas of the house
are being occupied during different times of the day. Due to
he hybrid configuration most of the original radiators
could be retained.
The house has an EPC (Energy Performance Certificate)
rating of ‘C’ for energy efficiency, with heat losses calculated
at 4.3kW at -3°C outdoor temperature and 21°C indoor.
“We have been delighted with the heating and
especially the constant temperature it provides,”
says Alice.“The system has also quickly adapted
to suit our lifestyle and controls both the heat
pump and the gas boiler, so we really don’t
need to worry about anything.”
Page 26
Heating
Retro-fit Case Study
3 Bed Semi-Detached House
1955 home gets renewable energy heating
Installation Summary
1955 3 bed semi-detached house
Total living space 102m2
Mains gas supply available
1970’s 60% efficient gas boiler removed
Replaced with 8.5kW Ecodan unit
Installed new, larger radiators fitted with TRV
140 litre indirect unvented cylinder
Installation took 2 days
With their existing gas boiler system reaching
the end of it’s useful life cycle and proving
very inefficient, the family living in this 1950’s
house were looking for an effective replacement.
With diminishing effectiveness and poor carbon emissions,
it was important to replace this ageing system with one that
would provide an increase in performance and energy efficiency.
Being environmentally aware, this family were keen to take
advantage of a heating system using renewable energy. They
needed to find a system that would readily satisfy the heating
and hot water demands of a family of 5 whilst reducing running
costs and carbon emissions. Other heating alternatives using
renewable energy, such as solar thermal and biomass, were
considered but discounted for proving either ineffective or too
high maintenance. A powerful, renewable energy solution was
required. With inconsistent levels of comfort coupled with
escalating gas bills, this home stood to benefit substantially
from a more efficient means of heating.
Unlike the ageing gas system that was previously installed,
Ecodan uses the latest technology to harvest renewable
energy from the outside air to provide central heating and hot
water. Easy to install, the advanced efficiency of Ecodan, is
perfect for this 1950’s home.
Using Ecodan to replace the inefficient gas boiler and installing
larger radiators to work with the lower flow temperatures,
means this home enjoys constant comfort levels for a fraction
of the cost of the old gas boiler. Able to supply all the heating
and hot water this property needs, Ecodan is the ideal, low
carbon replacement these homeowners needed. Changing to
Ecodan has cut this homes carbon footprint by 45% and
improved the efficiency to significantly reduce the annual
running costs. Low cost, low noise and minimal maintenance
make Ecodan a viable alternative to gas.
Ecodan has more than halved their
heating bills and emissions
2011 Monthly Run Costs
Page 27
Heating
New Build Case Study
New Build
First home couple want efficient heating
Installation Summary
3 bed semi-detached house built in 2008
Total living space 85m2
Mains gas supply available
New build, no previous heating system
Installed 5kW Ecodan unit
210 litre indirect unvented cylinder
Radiators with TRV fitted throughout
Installation took 2 days
Moving into their first home in Bedfordshire,
this young couple were keen to have a
comfortable, yet affordable home for them
and their new baby. They needed a heating
system that would heat their home and hot
water efficiently and help control their
annual running costs.
Being environmentally aware, they were looking for a heating
system to rival conventional gas boilers and help minimise
their carbon footprint. Brick built and double glazed, the
house boasts a high level of thermal efficiency that you’d
expect from a new build. The use of an advanced, modern
system to provide heating and hot water would maximise
the homes efficiency and compliment it perfectly.
Ecodan provides the most efficient means of heating this
home. Using free energy from the outside air to provide
central heating and hot water, the advanced efficiency of
Ecodan provides the perfect, modern heating system to
suit this young couples needs.
For those looking for high performance and
lower running costs, Ecodan provides a
welcome and effective alternative to the more
traditional heating systems on the market.
By installing Ecodan, this new home is kept warm and
comfortable by a high performance system that offers low
running costs and low maintenance. Ecodan’s high efficiency
also keeps carbon emissions to a minimum, satisfying this
young couples aim to reduce their carbon footprint.
Ecodan heating minimises
running costs and carbon
emissions for this couple
2010 Monthly Run Costs
Page 28
Technical
Specifications
Page 29
Product Information
Heating
PUHZ-(H)W Outdoor Units
Ecodan Monobloc Air Source Heat Pumps
Our range of Ecodan monobloc air source heat pumps includes 5, 8.5, 11.2
and 14kW sizes.
Now with the ability to cascade up to six units of the same output, Ecodan monobloc
systems offer a capacity range from 5 through to 84kW. Designed to suit a wide number of
applications, these models offer a viable solution for the varying requirements that
domestic and small commercial applications demand.
PUHZ-W50VHA2(-BS)
Key Features
Self-contained unit, only requiring water and electric connections
No need for gas supply, flues or ventilation
Single phase power supply with a low starting current (3 phase available for 14kW)
Low maintenance and quiet to run
Operates with outside temperatures as low as -20ºC
Multiple unit connection
Hybrid function, for use with conventional boilers
Optional 2-zone energy efficient space heating control
Available as a standalone, packaged or semi packaged system
Cascade function for multiple unit control
Energy monitoring as standard
Coastal protection models available (-BS)
PUHZ-W85VHA2(-BS)
Application Examples
The vast majority of UK homes
Small Retail Outlets
Dental / Doctor’s Surgeries
Public Sector / Commercial Buildings
PUHZ-(H)W112-140VHA(2)/YHA2(-BS)
Certificate Number: MCS HP0002
Product Type: Heat Pumps
Product Reference: PUHZ-W50VHA2-(BS), PUHZ-W85VHA2-(BS)
PUHZ-W112VHA-(BS), PUHZ-HW140VHA2/YHA2-(BS)
OUTDOOR UNIT
HEAT PUMP SPACE
HEATER - 55˚C
PUHZ-W50VHA2(-BS) PUHZ-W85VHA2(-BS) PUHZ-W112VHA(-BS)
ErP Rating
ɳs
SCOP
HEAT PUMP SPACE
ErP Rating
ɳs
HEATER - 35˚C
SCOP
HEAT PUMP COMBINATION ErP Rating
HEATER - Large Profile*1
ɳwh
HEATING*2
Capacity (kW)
(A-3/W35)
Power Input (kW)
COP
OPERATING AMBIENT TEMPERATURE (°C DB)
SOUND PRESSURE LEVEL AT 1M (dBA)*3*4
LOW NOISE MODE (dBA)*3
WATER DATA
Pipework Size (mm)
Flow Rate (l/min)
Water Pressure Drop (kPa)
DIMENSIONS (mm)*7
Width
Depth
Height
WEIGHT (kg)
ELECTRICAL DATA
Electrical Supply
Phase
Nominal Running Current [MAX] (A)
Fuse Rating - MCB Sizes (A)*6
A++
127%
3.25
A++
162%
4.12
A
99%
4.8
1.63
2.95
-15 ~ +35°C
45
40
22
14.3
12
950
330+30*5
740
64
220-240v, 50Hz
Single
5.4 [13]
16
A++
128%
3.27
A++
162%
4.12
A
97%
8.3
2.96
2.80
-20 ~ +35°C
48
42
22
25.8
13.5
950
330+30*5
943
77
220-240v, 50Hz
Single
10.3 [23]
25
A++
125%
3.20
A++
164%
4.18
A
100%
11.0
3.65
3.01
-20 ~ +35°C
53
46
28
32.1
6.3
1020
330+30*5
1350
133
220-240v, 50Hz
Single
11.2 [29.5]
32
PUHZ-HW140YHA2(-BS)
A++
126%
3.22
A++
157%
3.99
A
96%
14.0
4.81
2.91
-25 ~ +35°C
53
46
28
40.1
9
1020
330+30*5
1350
134
220-240v, 50Hz
Single
14.9 [35]
40
*1 Combination with EHPT20X-MHCW Cylinder
*2 Under normal heating conditions at outdoor temp: -3°CDB / -4°CWB, outlet water temp 35°C, inlet water temp 30°C.
*3 Under normal heating conditions at outdoor temp: 7°CDB / 6°CWB, outlet water temp 35°C, inlet water temp 30°C as tested to BS EN14511.
*4 Sound power level of the PUHZ-W50VHA2 is 61dBA, PUHZ-W85VHA2 is 62.5dBA, PUHZ-W112VHA is 65dBA, PUHZ-HW140VHA2 is 65.5dBA, PUHZ-HW140YHA2 is 67.5dBA. Tested to BS EN12102.
*5 Grille.
*6 MCB Sizes BS EN60898-2 & BS EN60947-2.
*7 Flow Temperature Controller (FTC) for standalone systems PAC-IF062B-E Dimensions WxDxH (mm) - 520x150x450
ɳs is the seasonal space heating energy efficiency (SSHEE)
Page 30
ɳwh is the water heating energy efficiency
A++
126%
3.22
A++
157%
3.99
A
96%
14.0
4.81
2.91
-25 ~ +35°C
53
46
28
40.1
9
1020
330+30*5
1350
148
380-415v, 50Hz
3
5.1 [13]
16
Product Information
Heating
FTC5 Packaged Cylinder
FTC5 Packaged Cylinder for
Ecodan Monobloc Units
The packaged cylinder offers a highly adaptable heating solution
for retrofit or new build.
Designed specifically by Mitsubishi Electric to integrate with the Ecodan monobloc
air source heat pump range, the cylinder provides improved performance and faster
heat up times through the use of plate heat exchanger technology. Fast commissioning
via an SD card and energy monitoring functions are now included.
Key Features
Simple graphical control
Optional 2-zone energy efficient space heating control
Sleek modern design
Compatible with Mitsubishi Electric wireless room controllers
Pre-plumbed and wired for faster installation
Hybrid function, for use with conventional boilers
SD card commissioning
Energy monitoring as standard
EHPT20X-MHCW
FTC5 Controller – with Energy Monitoring
Mitsubishi Electric’s fifth generation controller (FTC5) includes intelligent
room temperature control as standard. This together with advanced
weather compensation ensures the system delivers efficient, comfortable
heating regardless of the season. FTC5 now also includes energy
monitoring showing consumed and produced energy.
CYLINDER
EHPT20X-MHCW
NOMINAL HOT WATER VOLUME (LITRES)
HEAT PUMP COMBINATION HEATER - Large Profile (with PUHZ-W85VHA2)
OPERATING AMBIENT TEMPERATURE (°C DB)
SOUND PRESSURE LEVEL AT 1M (dBA)
WATER DATA
WATER SAFETY DEVICES
Water Circuit
DHW Cylinder
DIMENSIONS (mm)
WEIGHT EMPTY / FULL (kg)
ELECTRICAL DATA
Control Board optionally powered
by outdoor unit
Immersion Heater
MECHANICAL ZONES
OPTIONAL SIMPLIFIED WIRELESS ROOM THERMOSTAT AND WIRELESS RECEIVER
ErP Rating
Flow Rate (l/min) W50 - W85 - W112 - HW140
Primary Pump
Sanitary Hot Water Pump
Connection Size (mm) Heating / DHW
Primary Expansion Vessel (Litres)
Charge Pressure (MPa (Bar))
Control Thermistor (°C)
Pressure Relief Valve (MPa (Bar))
Flow Sensor (minimum flow 5L/min)
Control Thermistor (°C)
Temp and Pressure Relief Valve (°C)/ (MPa (Bar))
Width
Depth
Height
Electrical Supply
Phase
Fuse Rating - MCB Sizes (A)*1
Electrical Supply
Phase
Capacity (kW)
Max Running Current (A)
Fuse Rating - MCB Sizes (A)*1
200
A
0 ~ +35°C (RH<80%)
28
14.3 - 25.8 - 32.1 - 40.1
Grundfos UPM2 15 70 - 130
Grundfos UPSO 15-60 130 CIL2
28 / 22
12
0.1 (1)
1 - 80
0.3 (3)
Supplied
40-70
90 / 0.7 (7)
595
680
1600
98 / 307
220-240v, 50Hz
Single
10
220-240v, 50Hz
Single
3
13
16
DHW and 1 Heating Zone*2
PAR-WT50-E Controller and PAR-WR51-E Receiver
Cylinder includes: Flow Temperature Controller (FTC5) with Main Controller and Temperature Sensors, Pumps & Valves for Zone 1 and DHW use, Flow Sensor, Plate Heat Exchanger, Scale Trap, 3kW Immersion Heater and Expansion Vessel.
*1 MCB Sizes BS EN60898-2 & BS EN60947-2 *2 Optional 2 zone accessory pack available
Page 31
Product Information
Heating
FTC5 Pre-plumbed Slimline Cylinders
FTC5 Pre-plumbed Slimline Cylinders
for Ecodan Monobloc Units
The pre-plumbed slimline cylinder comes complete with integrated hydraulic
components and advanced controls.
Designed to minimise floor space and footprint whilst still offering optimum performance,
the cylinder completely integrates with the Ecodan monobloc air source heat pump range.
The slimline cylinder provides improved performance and faster heat up times through the
use of plate heat exchanger technology. Fast commissioning via an SD card and energy
monitoring functions are now included.
Key Features
Simple graphical control
Optional 2-zone energy efficient space heating control
Compatible with Mitsubishi Electric wireless room controllers
Pre-plumbed and wired for faster installation
Hybrid function, for use with conventional boilers
SD card commissioning
Energy monitoring as standard
EHPT15-17X-UKHLCW
FTC5 Controller – with Energy Monitoring
Mitsubishi Electric’s fifth generation controller (FTC5) includes intelligent
room temperature control as standard. This together with advanced
weather compensation ensures the system delivers efficient, comfortable
heating regardless of the season. FTC5 now also includes energy
monitoring showing consumed and produced energy.
EHPT15X-UKHLCW
CYLINDER
NOMINAL HOT WATER VOLUME (LITRES)
ErP RATING
HEAT LOSS (kWh/24hrs)
HEAT LOSS (W)
WATER
Flow Rate (l/min) W50 - W85 - W112
Primary Pump
Sanitary Hot Water Pump
WATER SAFETY
DEVICES
Water Circuit
DHW Cylinder
DIMENSIONS (mm)
WEIGHT EMPTY / FULL (kg)
CYLINDER MATERIAL Cylinder
Insulation
ELECTRICAL DATA
Control Board
optionally
powered by
outdoor unit
Immersion
Heater
Connection Size (mm) Heating / DHW (mm)
Primary Expansion Vessel (Litres)
Charge Pressure (MPa (Bar))
Control Thermistor (°C)
Pressure Relief Valve (MPa (Bar))
Expansion Relief Valve (Cold)
Control Thermistor
High Limit Stat (°C)
Temp and Pressure Relief Valve (°C) / (MPa (Bar))
Width
Depth
Height
Cylinder Material
Insulation Type
Insulation Thickness (mm)
Standing Heat Loss (kWh/24hrs)
GWP of Insulation
ODP of Insulation
Electrical Supply
Phase
Fuse Rating - MCB Sizes (A)*1
Electrical Supply
Phase
Capacity (kW)
Max Running Current (A)
Fuse Rating - MCB Sizes (A)*1
MECHANICAL ZONES
OPTIONAL SIMPLIFIED WIRELESS ROOM THERMOSTAT AND WIRELESS RECEIVER
150
C
1.45
60.4
EHPT17X-UKHLCW
170
C
1.63
67.9
14.3 - 25.8 - 32.1
2 x Grundfos UPS2 15-60
2 x Grundfos UPS2 15-60
Grundfos UPSO 15-60 CIL2
Grundfos UPSO 15-60 CIL2
22
22
12
18
0.35 (3.5)
0.35 (3.5)
1 - 80
1 - 80
0.3 (3)
0.3 (3)
0.8 (8)
0.8 (8)
40-70
40-70
Mechanical 80
Mechanical 80
90 / 1.0 (10)
90 / 1.0 (10)
600
600
595
595
1495
1669
54 / 204
60 / 230
Stainless Steel
Stainless Steel
CFC / HCFC-free flame-retardant expanded Polyurethane
50
50
1.45
1.63
3.1
3.1
0
0
220-240v, 50Hz
220-240v, 50Hz
Single
Single
10
10
220-240v, 50Hz
220-240v, 50Hz
Single
Single
3
3
13
13
16
16
DHW and 1 Heating Zone*2
DHW and 1 Heating Zone*2
PAR-WT50-E Controller and PAR-WR51-E Receiver
Cylinder includes: Flow Temperature Controller (FTC5) with Main Controller and Temperature Sensors, Magnetic & Cyclonic Filter, Pumps & Valves for Zone 1 and DHW use, Flow Sensor, Plate Heat Exchanger, Scale Trap, 3kW Immersion Heater and Expansion Vessel.
*1 MCB Sizes BS EN60898-2 & BS EN60947-2 *2 Optional 2 zone accessory pack available
Page 32
Product Information
Heating
FTC5 Pre-plumbed Standard Cylinders
FTC5 Pre-plumbed Standard Cylinders
for Ecodan Monobloc Units
The pre-plumbed standard cylinder comes complete with integrated hydraulic
components and advanced controls.
Designed to integrate with the Ecodan monobloc air source heat pump range, the
standard cylinder provides improved performance and faster heat up times through
the use of plate heat exchanger technology. Fast commissioning via an SD card
and energy monitoring functions are now included.
Key Features
Simple graphical control
Optional 2-zone energy efficient space heating control
Compatible with Mitsubishi Electric wireless room controllers
Pre-plumbed and wired for faster installation
Hybrid function, for use with conventional boilers
SD card commissioning
Energy monitoring as standard
EHPT15-30X-UKHCW
FTC5 Controller – with Energy Monitoring
Mitsubishi Electric’s fifth generation controller (FTC5) includes intelligent
room temperature control as standard. This together with advanced
weather compensation ensures the system delivers efficient, comfortable
heating regardless of the season. FTC5 now also includes energy
monitoring showing consumed and produced energy.
CYLINDER
EHPT15X-UKHCW EHPT17X-UKHCW EHPT21X-UKHCW EHPT25X-UKHCW EHPT30X-UKHCW
NOMINAL HOT WATER VOLUME (LITRES)
ErP RATING
HEAT LOSS (kWh/24hrs)
HEAT LOSS (W)
WATER
Flow Rate (l/min) W50 - W85 - W112 - HW140
Primary Pump
150
B
1.19
49.6
Sanitary Hot Water Pump
WATER SAFETY
DEVICES
Water Circuit
DHW Cylinder
DIMENSIONS (mm)
WEIGHT EMPTY / FULL (kg)
CYLINDER MATERIAL
Cylinder
Insulation
ELECTRICAL DATA
Control Board
optionally
powered by
outdoor unit
Immersion
Heater
Connection Size (mm) Heating / DHW (mm)
Primary Expansion Vessel (Litres)
Charge Pressure (MPa (Bar))
Control Thermistor (°C)
Pressure Relief Valve (MPa (Bar))
Expansion Relief Valve (Cold)
Control Thermistor
High Limit Stat (°C)
Temp and Pressure Relief Valve (°C) / (MPa (Bar))
Width
Depth
Height
Cylinder Material
Insulation Type
Insulation Thickness (mm)
Standing Heat Loss (kWh/24hrs)
GWP of Insulation
ODP of Insulation
Electrical Supply
Phase
Fuse Rating - MCB Sizes (A)*1
Electrical Supply
Phase
Capacity (kW)
Max Running Current (A)
Fuse Rating - MCB Sizes (A)*1
MECHANICAL ZONES
OPTIONAL SIMPLIFIED WIRELESS ROOM THERMOSTAT AND WIRELESS RECEIVER
170
B
1.32
55.0
210
C
1.57
65.4
14.3 - 25.8 - 32.1 - 40.1
2 x Grundfos UPS2 25-60
250
C
1.67
69.6
300
C
1.89
78.8
22
12
0.35 (3.5)
1 - 80
0.3 (3)
0.8 (8)
40-70
Mechanical 80
90 / 1.0 (10)
712
691
1113
56 / 206
Stainless Steel
Grundfos UPSO 15-60 CIL2
22
22
22
24
18
18
0.35 (3.5)
0.35 (3.5)
0.35 (3.5)
1 - 80
1 - 80
1 - 80
0.3 (3)
0.3 (3)
0.3 (3)
0.8 (8)
0.8 (8)
0.8 (8)
40-70
40-70
40-70
Mechanical 80
Mechanical 80
Mechanical 80
90 / 1.0 (10)
90 / 1.0 (10)
90 / 1.0 (10)
712
712
712
691
691
691
1743
1491
1239
77 / 327
69 / 279
62 / 232
Stainless Steel
Stainless Steel
Stainless Steel
CFC / HCFC-free flame-retardant expanded Polyurethane
22
24
0.35 (3.5)
1 - 80
0.3 (3)
0.8 (8)
40-70
Mechanical 80
90 / 1.0 (10)
712
691
2057
87 / 387
Stainless Steel
60
1.19
3.1
0
220-240v, 50Hz
Single
10
220-240v, 50Hz
Single
3
13
16
60
1.32
3.1
0
220-240v, 50Hz
Single
10
220-240v, 50Hz
Single
3
13
16
60
1.67
3.1
0
220-240v, 50Hz
Single
10
220-240v, 50Hz
Single
3
13
16
60
1.89
3.1
0
220-240v, 50Hz
Single
10
220-240v, 50Hz
Single
3
13
16
60
1.57
3.1
0
220-240v, 50Hz
Single
10
220-240v, 50Hz
Single
3
13
16
DHW and 1 Heating Zone*2
PAR-WT50-E Controller and PAR-WR51-E Receiver
Cylinder includes: Flow Temperature Controller (FTC5) with Main Controller and Temperature Sensors, Magnetic & Cyclonic Filter, Pumps & Valves for Zone 1 and DHW use, Flow Sensor, Plate Heat Exchanger, Scale Trap, 3kW Immersion Heater and Expansion Vessel.
*1 MCB Sizes BS EN60898-2 & BS EN60947-2 *2 Optional 2 zone accessory pack available
Page 33
Product Information
Heating
FTC5 Pre-plumbed Solar Cylinders
FTC5 Pre-plumbed Solar Cylinders for
Ecodan Monobloc Units
The pre-plumbed solar cylinder comes complete with integrated hydraulic
components and advanced controls.
Designed to integrate with the Ecodan monobloc air source heat pump range, the
solar cylinder provides improved performance and faster heat up times through the
use of plate heat exchanger technology. Fast commissioning via an SD card and
energy monitoring functions are now included.
Key Features
Includes secondary coil for connection to solar thermal systems
Simple graphical control
Optional 2-zone energy efficient space heating control
Compatible with Mitsubishi Electric wireless room controllers
Pre-plumbed and wired for faster installation
Hybrid function, for use with conventional boilers
SD card commissioning
Energy monitoring as standard
EHPT21-30X-UKHSCW
FTC5 Controller – with Energy Monitoring
Mitsubishi Electric’s fifth generation controller (FTC5) includes intelligent
room temperature control as standard. This together with advanced
weather compensation ensures the system delivers efficient, comfortable
heating regardless of the season. FTC5 now also includes energy
monitoring showing consumed and produced energy.
CYLINDER
NOMINAL HOT WATER VOLUME (LITRES)
ErP RATING
HEAT LOSS (kWh/24hrs)
HEAT LOSS (W)
WATER
Flow Rate (l/min) W50 - W85 - W112 - HW140
Primary Pump
Sanitary Hot Water Pump
WATER SAFETY
DEVICES
Water Circuit
DHW Cylinder
DIMENSIONS (mm)
WEIGHT EMPTY / FULL (kg)
CYLINDER MATERIAL Cylinder
Insulation
ELECTRICAL DATA
Control Board
optionally
powered by
outdoor unit
Immersion
Heater
Connection Size (mm) Heating / DHW (mm)
Primary Expansion Vessel (Litres)
Charge Pressure (MPa (Bar))
Control Thermistor (°C)
Pressure Relief Valve (MPa (Bar))
Expansion Relief Valve (Cold)
Control Thermistor
High Limit Stat (°C)
Temp and Pressure Relief Valve (°C) / (MPa (Bar))
Width
Depth
Height
Cylinder Material
Insulation Type
Insulation Thickness (mm)
Standing Heat Loss (kWh/24hrs)
GWP of Insulation
ODP of Insulation
Electrical Supply
Phase
Fuse Rating - MCB Sizes (A)*1
Electrical Supply
Phase
Capacity (kW)
Max Running Current (A)
Fuse Rating - MCB Sizes (A)*1
MECHANICAL ZONES
OPTIONAL SIMPLIFIED WIRELESS ROOM THERMOSTAT AND WIRELESS RECEIVER
EHPT21X-UKHSCW
EHPT25X-UKHSCW
EHPT30X-UKHSCW
210
C
1.56
65.0
250
C
1.63
67.9
14.3 - 25.8 - 32.1 - 40.1
2 x Grundfos UPS2 15-60
300
C
1.84
76.7
Grundfos UPSO 15-60 CIL2
22
22
22
18
24
24
0.35 (3.5)
0.35 (3.5)
0.35 (3.5)
1 - 80
1 - 80
1 - 80
0.3 (3)
0.3 (3)
0.3 (3)
0.8 (8)
0.8 (8)
0.8 (8)
40-70
40-70
40-70
Mechanical 80
Mechanical 80
Mechanical 80
90 / 1.0 (10)
90 / 1.0 (10)
90 / 1.0 (10)
678
678
678
694
694
694
1497
1749
2064
74 / 284
82 / 332
92 / 392
Stainless Steel
Stainless Steel
Stainless Steel
CFC / HCFC-free flame-retardant expanded Polyurethane
60
1.56
3.1
0
220-240v, 50Hz
Single
10
220-240v, 50Hz
Single
3
13
16
60
1.63
3.1
0
220-240v, 50Hz
Single
10
220-240v, 50Hz
Single
3
13
16
DHW and 1 Heating Zone*2
60
1.84
3.1
0
220-240v, 50Hz
Single
10
220-240v, 50Hz
Single
3
13
16
PAR-WT50-E Controller and PAR-WR51-E Receiver
Cylinder includes: Flow Temperature Controller (FTC5) with Main Controller and Temperature Sensors, Magnetic & Cyclonic Filter, Pumps & Valves for Zone 1 and DHW use, Flow Sensor, Plate Heat Exchanger, Scale Trap, 3kW Immersion Heater and Expansion Vessel.
*1 MCB Sizes BS EN60898-2 & BS EN60947-2 *2 Optional 2 zone accessory pack available
Page 34
Product Information
Heating
FTC5 Packaged Hydrobox
FTC5 Packaged Hydrobox for
Ecodan Monobloc Units
The packaged hydrobox offers a highly adaptable heating solution
for retrofit or new build.
Designed specifically by Mitsubishi Electric to integrate with the Ecodan monobloc
air source heat pump range and a third party cylinder, the hydrobox provides hydraulic
components with an advanced simplified graphical user interface and controls. Fast
commissioning via an SD card and energy monitoring functions are now included.
Key Features
EHPX-VM2C
Simple graphical control
2-zone energy efficient space heating control
Sleek modern design
Compatible with Mitsubishi Electric wireless room controllers
Pre-plumbed and wired for faster installation
Hybrid function, for use with conventional boilers
SD card commissioning
Energy monitoring as standard
FTC5 Controller – with Energy Monitoring
Mitsubishi Electric’s fifth generation controller (FTC5) includes intelligent
room temperature control as standard. This together with advanced
weather compensation ensures the system delivers efficient, comfortable
heating regardless of the season. FTC5 now also includes energy
monitoring showing consumed and produced energy.
HYDROBOX
EHPX-VM2C
OPERATING AMBIENT TEMPERATURE (°C DB)
SOUND PRESSURE LEVEL AT 1M (dBA)
WATER DATA
Flow Rate (l/min) W50 - W85 - W112 - HW140
Pump
Connection Size (mm)
Primary Expansion Vessel (Litres)
Charge Pressure (MPa (Bar))
Control Thermistor (°C)
Pressure Relief Valve (Mpa (Bar))
Flow Sensor (minimum flow 5L/min)
Booster Heater Control Thermistor (°C)
Booster Heater Manual Reset Thermostat (°C)
Booster Heater Thermal Cut Off (°C)
Width
Depth
Height
WATER SAFETY DEVICES
DIMENSIONS (mm)
WEIGHT EMPTY / FULL (kg)
ELECTRICAL DATA
Control Board optionally powered
by outdoor unit
Booster Heater optionally powered
if required
OPTIONAL SIMPLIFIED WIRELESS ROOM THERMOSTAT AND WIRELESS RECEIVER
Electrical Supply
Phase
Fuse Rating - MCB Sizes (A)*1
Electrical Supply
Phase
Capacity (kW)
Max Running Current (A)
Fuse Rating - MCB Sizes (A)*1
0 ~ +35°C (RH<80%)
28
14.3 - 25.8 - 32.1 - 40.1
Grundfos UPM2 15 70 - 130
28
10
0.1 (1)
1 - 80
0.3 (3)
Supplied
80
90
121
530
360
800
37 / 42
220-240v, 50Hz
Single
10
220-240v, 50Hz
Single
2
9
16
PAR-WT50-E Controller and PAR-WR51-E Receiver
Hydrobox includes: Flow Temperature Controller (FTC5) with Main Controller and Temperature Sensors, Water Circulation Pump, Flow Sensor and Expansion Vessel.
*1 MCB Sizes BS EN60898-2 & BS EN60947-2
Page 35
Product Information
Heating
QUHZ-W Outdoor Unit and Thermal Store
Ecodan Monobloc 4kW Air Source
Heat Pump With Thermal Store
The Ecodan QUHZ is the ideal solution for new build homes where strict building
regulations drive down the space heating demand, making the production of hot
water the dominant load.
The Ecodan QUHZ operates with a market leading low noise output and built in energy
monitoring as standard. The thermal store has been specifically designed to work with
this system, giving high hot water output without the need to pasteurise the water.
Key Features
QUHZ-W40VA
High efficiency hot water heating performance
Class leading low noise operation
Energy monitoring as standard
No stored water, no risk of legionella
High hot water capacity for larger dwellings
Pre-plumbed and wired for faster installation
Compatible with Mitsubishi Electric wireless room controllers
MELCloud Wi-Fi control available
Application Examples
New Build UK homes
Cafes and Restaurants
Dental / Doctor's Surgeries
Certificate Number: MCS HP0002
Product Type: Heat Pumps
Product Reference: QUHZ-W40VA
EHPT20Q-VM2EA
OUTDOOR UNIT
HEAT PUMP COMBINATION
HEATER - 55ºC
QUHZ-W40VA
A+
ErP Rating
ɳs
117%
SCOP
HEAT PUMP COMBINATION
HEATER - Large Profile*1
2.90
ErP Rating
A
ɳwh
129%
COP
3.00
HEATING*2
Capacity (kW)
4.32
(A-3/W55)
Power Input (kW)
2.18
COP
1.98
OPERATING AMBIENT TEMPERATURE (°C DB)
-15 ~ +35°C
SOUND PRESSURE LEVEL AT 1M (dBA)*3
43
SOUND POWER LEVEL (dBA)*4
53
WATER DATA
Pipework Size (mm)
Flow Rate (l/min)
15
3 to 8
DISTANCE BETWEEN OUTDOOR
UNIT AND THERMAL STORE
(M) DIMENSIONS (mm)
Height Difference
5
Piping Length
15
DIMENSIONS
Width
809+70*5
Depth
300+20*5
Height
715
WEIGHT (kg)
ELECTRICAL DATA
*1
*2
*3
*4
*5
*6
57
Powered from indoor unit
THERMAL STORE
NOMINAL THERMAL STORE WATER VOLUME (LITRES)
DHW Mode (°C)
WATER TEMPERATURE RANGE
Space Heating Mode (°C)
MECHANICAL ZONES
OPERATING AMBIENT TEMPERATURE (°C DB)
SOUND PRESSURE LEVEL AT 1M (dBA)
SOUND POWER LEVEL (dBA)*4
WATER DATA
Primary Pump
Sanitary Hot Water Pump
Connection Size (mm) Heating / DHW
Primary Expansion Vessel (Litres)
Charge Pressure (MPa (Bar))
WATER SAFETY DEVICES
Pressure relief valve (Mpa (Bar))
Flow sensor (supplied)
Manual reset thermostat
DIMENSIONS (mm)
Width
Depth
Height
WEIGHT EMPTY / FULL (kg)
ELECTRICAL DATA
Electrical Supply
Phase
Maximum Running Current (A)
Fuse Rating - MCB Sizes (A)*6
OPTIONAL SIMPLIFIED WIRELESS ROOM THERMOSTAT
AND WIRELESS RECEIVER
Combination with EHPT20Q-VM2EA Thermal Store.
Under normal heating conditions at outdoor temp: -3°CDB / -4°CWB, outlet water temp 55°C, inlet water temp 47°C.
Under normal heating conditions at outdoor temp: 7°CDB / 6°CWB, outlet water temp 55°C, inlet water temp 47°C as tested to BS EN14511.
Sound power level tested to BS EN12102.
Grille or pipe cover.
MCB Sizes BS EN60898-2 & BS EN60947-2.
ɳs is the seasonal space heating energy efficiency (SSHEE)
Page 36
ɳwh is the water heating energy efficiency
EHPT20Q-VM2EA
200
40-70°C
25-60°C
DHW and 1 Heating Zone (2 Zone
capability with 3rd party 2-port valves)
0 ~ +35°C (RH<80%)
30
40
Grundfos Solar PML 25-145 180
Grundfos Solar PML 25-145 180
22 / 22
18
0.1 (1)
0.3 (3) - 2 No. devices
Min. flow 1.3 L/min
85°C
595
680
1600
77 / 283
220-240v, 50Hz
Single
15
20
PAR-WT50-E Controller
and PAR-WR51-E Receiver
Product Information
Heating
PUHZ-SW Outdoor Units
Ecodan Split Air Source Heat Pumps
Our range of Ecodan split air source heat pumps includes 5, 7.5 and 12kW sizes.
Now with the ability to cascade up to six units of the same output Ecodan split
systems offer a capacity range from 5 to 72kW. Designed to suit a wide number
of applications, these models offer a viable solution for the varying requirements
that domestic and small commercial applications demand.
Key Features
PUHZ-SW50VKA(-BS)
Split unit allowing water connections to be made internally
No need for gas supply, flues or ventilation
Single phase power supply with a low starting current
Low maintenance and quiet operation
Operates with outside temperatures as low as -20ºC
Multiple unit connection
Hybrid function for use with conventional boilers
2-zone energy efficient space heating control
Cascade function for multiple unit control
Energy monitoring as standard
Coastal protection models available (-BS)
PUHZ-SW75VHA(-BS)
Application Examples
The vast majority of UK homes
Small Retail Outlets
Dental / Doctor’s Surgeries
Public Sector / Commercial Buildings
Certificate Number: MCS HP0002
Product Type: Heat Pumps
Product Reference: PUHZ-SW50VKA(-BS), PUHZ-SW75VHA, PUHZ-SW120VHA
PUHZ-SW120VHA(-BS)
OUTDOOR UNIT
PUHZ-SW50VKA(-BS) PUHZ-SW75VHA(-BS) PUHZ-SW120VHA(-BS)
HEAT PUMP SPACE
HEATER - 55˚C
ErP Rating
ɳs
HEAT PUMP SPACE
HEATER - 35˚C
SCOP
ErP Rating
ɳs
SCOP
ErP Rating
ɳwh
Capacity (kW)
Power Input (kW)
COP
HEAT PUMP COMBINATION
HEATER - Large Profile*1
HEATING*2
(A-3/W35)
OPERATING AMBIENT TEMPERATURE (°C DB)*7
SOUND PRESSURE LEVEL AT 1M (dBA*3 *4
LOW NOISE MODE (dBA)*3
WATER DATA - Water connections made at indoor hydrobox
DIMENSIONS (mm)
WEIGHT (kg)
REFRIGERANT
ELECTRICAL DATA
Flow Rate (l/min)
Width
Depth
Height
Type
Charge (kg) - 10m pipe length
Pipe Size - Gas/Liquid (mm (in))
Connection Type
Max Pipe Length (m)
Min Pipe Length (m)
Max Height Difference (m)
Electrical Supply
Phase
Nominal Running Current [MAX] (A)
Fuse Rating - MCB Sizes (A)*6
A++
125%
3.20
A++
A++
127%
3.26
A++
A++
125%
3.21
A++
163%
4.16
A
98%
5.25
1.84
2.85
-15 ~ +35°C
46
42
11.8
809+62*8
300
630
43
R410A
1.4
12.7 (1/2") / 6.35 (1/4")
Flared
40
2
30
220-240v, 50Hz
Single
3.8 [13]
16
154%
3.92
A
93%
7.0
2.24
3.12
-20 ~ +35°C
51
48
22.9
950
330+30*5
943
75
R410A
3.2
15.88 (5/8") / 9.52 (3/8")
Flared
40
5
10
220-240v, 50Hz
Single
8.1 [19]
25
162%
4.13
A
99%
11.2
3.71
3.02
-20 ~ +35°C
54
51
45.9
950
330+30*5
1350
118
R410A
4.6
15.88 (5/8") / 9.52 (3/8")
Flared
75
5
30
220-240v, 50Hz
Single
17.5 [29.5]
40
*1 Combination with EHST20(D)(C)-MHCW Cylinders
*2 Under normal heating conditions at outdoor temp: -3°CDB / -4°CWB, outlet water temp 35°C, inlet water temp 30°C
*3 Under normal heating conditions at outdoor temp: 7°CDB / 6°CWB, outlet water temp 35°C, inlet water temp 30°C as tested to BS EN14511
*4 Sound power level of the PUHZ-SW50VKA is 62dBA, PUHZ-SW75VHA2 is 65.6dBA, PUHZ-SW120VHA is 68.8dBA. as tested to BS EN12102
*5 Grille
*6 MCB Sizes BS EN60898-2 & BS EN60947-2
*7 Heating maximum ambient temperature ~21°CDB, DHW Hot water maximum ambient temperature ~35°CDB
*8 Electrical cover
ɳs is the seasonal space heating energy efficiency (SSHEE)
ɳwh is the water heating energy efficiency
Page 37
Product Information
Heating
FTC5 Split Cylinders
FTC5 Cylinders for Ecodan Split Units
The split cylinders offer a highly adaptable heating solution for
retrofit or new build.
Designed specifically by Mitsubishi Electric to operate with the Ecodan split air source
heat pump range, the split cylinder provides improved performance and faster heat up
times through the use of plate heat exchanger technology. Fast commissioning via an
SD card and energy monitoring functions are now included.
Key Features
No hydrobox required
Simple graphical control
Optional 2-zone energy efficient space heating control
Sleek modern design
Compatible with Mitsubishi Electric wireless room controllers
Pre-plumbed and wired for faster installation
Hybrid function for use with conventional boilers
SD card commissioning
Energy monitoring as standard
EHST20(D)(C)-MHCW
FTC5 Controller – with Energy Monitoring
Mitsubishi Electric’s fifth generation controller (FTC5) includes intelligent
room temperature control as standard. This together with advanced
weather compensation ensures the system delivers efficient, comfortable
heating regardless of the season. FTC5 now also includes energy
monitoring showing consumed and produced energy.
CYLINDER
NOMINAL HOT WATER VOLUME (LITRES)
APPLICABLE OUTDOOR UNIT
HEAT PUMP SPACE HEATER - 55˚C
HEAT PUMP SPACE HEATER - 35˚C
HEAT PUMP COMBINATION HEATER - Large Profile
OPERATING AMBIENT TEMPERATURE (°C DB)
SOUND PRESSURE LEVEL AT 1M (dBA)
WATER DATA
WATER SAFETY DEVICES
Water Circuit
DHW Cylinder
DIMENSIONS (mm)
WEIGHT EMPTY / FULL (kg)
REFRIGERANT
ELECTRICAL DATA
Control Board optionally powered
by outdoor unit
Immersion Heater
ErP Rating
ErP Rating
ErP Rating
Flow Rate (l/min)
Primary Pump
Sanitary Hot Water Pump
Connection Size (mm) Heating / DHW
Primary Expansion Vessel (Litres)
Charge Pressure (MPa (Bar))
Control Thermistor (°C)
Pressure Relief Valve (MPa (Bar))
Flow Sensor (minimum flow 5L/min)
Control Thermistor (°C)
Temp and Pressure Relief Valve (°C)/ (MPa (Bar))
Width
Depth
Height
Type
Connection Size - Gas Liquid (mm)(in)
Connection Type
Electrical Supply
Phase
Fuse Rating - MCB Sizes (A)*1
Electrical Supply
Phase
Capacity (kW)
Max Running Current (A)
Fuse Rating - MCB Sizes (A)*1
MECHANICAL ZONES
OPTIONAL SIMPLIFIED WIRELESS ROOM THERMOSTAT AND WIRELESS RECEIVER
EHST20D-MHCW
EHST20C-MHCW
200
PUHZ-SW50VKA(-BS)
A++
A++
A
0 ~ +35°C (RH<80%)
28
11.8 (SW50)
Grundfos UPM2 15 70 - 130
Grundfos UPSO 15-60 130 CIL2
28 / 22
12
0.1 (1)
1 - 80
0.3 (3)
Supplied
40-70
90 / 0.7 (7)
595
680
1600
103 / 312
R410A
12.7 (1/2") / 6.35 (1/4")
Flared
220-240v, 50Hz
Single
10
220-240v, 50Hz
Single
3
13
16
200
PUHZ-SW75VHA(-BS) / PUHZ-SW120VHA(-BS)
A++ / A++
A++ / A++
A/A
0 ~ +35°C (RH<80%)
28
22.9 (SW75) / 45.9 (SW120)
Grundfos UPM2 15 70 - 130
Grundfos UPSO 15-60 130 CIL2
28 / 22
12
0.1 (1)
1 - 80
0.3 (3)
Supplied
40-70
90 / 0.7 (7)
595
680
1600
110 / 320
R410A
15.88 (5/8") / 9.52 (3/8")
Flared
220-240v, 50Hz
Single
10
220-240v, 50Hz
Single
3
13
16
DHW and 1 Heating Zone*2
DHW and 1 Heating Zone*2
PAR-WT50-E Controller and PAR-WR51-E Receiver
Cylinder includes: Flow Temperature Controller (FTC5) with Main Controller and Temperature Sensors, Pumps & Valves for Zone 1 and DHW use, Flow Sensor, Plate Heat Exchanger, Scale Trap, 3kW Immersion Heater and Expansion Vessel.
*1 MCB Sizes BS EN60898-2 & BS EN60947-2 *2 Optional 2 zone accessory pack available
Page 38
Product Information
Heating
FTC5 Split Hydroboxes
FTC5 Hydroboxes for Ecodan Split Units
The split hydrobox offers a highly adaptable heating solution for
retrofit or new build.
Designed specifically by Mitsubishi Electric to integrate with the Ecodan split air source
heat pump range and a third party cylinder, the split hydrobox provides hydraulic
components with an advanced simplified graphical user interface and controls. Fast
commissioning via an SD card and energy monitoring functions are now included.
Key Features
Simple graphical control
2-zone energy efficient space heating control
Sleek modern design
Compatible with Mitsubishi Electric wireless room controllers
Pre-plumbed and wired for faster installation
Hybrid function, for use with conventional boilers
SD card commissioning
Energy monitoring as standard
EHS(D)(C)-MEC
FTC5 Controller – with Energy Monitoring
Mitsubishi Electric’s fifth generation controller (FTC5) includes intelligent
room temperature control as standard. This together with advanced
weather compensation ensures the system delivers efficient, comfortable
heating regardless of the season. FTC5 now also includes energy
monitoring showing consumed and produced energy.
HYDROBOX
HEAT PUMP SPACE HEATER - 55˚C
HEAT PUMP SPACE HEATER - 35˚C
OPERATING AMBIENT TEMPERATURE (°C DB)
APPLICABLE OUTDOOR UNITS
SOUND PRESSURE LEVEL AT 1M (dBA)
WATER DATA
WATER SAFETY DEVICES
DIMENSIONS (mm)
WEIGHT EMPTY / FULL (kg)
REFRIGERANT
ELECTRICAL DATA
Control Board optionally powered
by outdoor unit
ErP Rating
ErP Rating
Flow Rate (l/min)
Pump
Connection Size (mm)
Primary Expansion Vessel (Litres)
Charge Pressure (MPa (Bar))
Control Thermistor (°C)
Pressure Relief Valve (MPa (Bar))
Flow Switch
Width
Depth
Height
Type
Connection Size - Gas/Liquid (mm (in)
Connection Type
Electrical Supply
Phase
Fuse Rating - MCB Sizes (A)*1
EHSD-MEC
EHSC-MEC
A++
A++
0 ~ +35°C (RH<80%)
PUHZ-SW50VKA(-BS)
28
11.8 (SW50)
Grundfos UPM2 15 70 - 130
28
10
0.1 (1)
1 - 80
0.3 (3)
Supplied
530
360
800
38 / 44
R410A
12.7 (1/2") / 6.35 (1/4")
Flared
220-240v, 50Hz
Single
10
A++ / A++
A++ / A++
0 ~ +35°C (RH<80%)
PUHZ-SW75VHA(-BS) / PUHZ-SW120VHA(-BS)
28
22.9 (SW75) / 45.9 (SW120)
Grundfos UPM2 15 70 - 130
28
10
0.1 (1)
1 - 80
0.3 (3)
Supplied
530
360
800
42 / 49
R410A
15.88 (5/8") / 9.52 (3/8")
Flared
220-240v, 50Hz
Single
10
OPTIONAL SIMPLIFIED WIRELESS ROOM THERMOSTAT AND WIRELESS RECEIVER
PAR-WT50-E Controller and PAR-WR51-E Receiver
Hydrobox includes: Flow Temperature Controller (FTC5) with Main Controller and Temperature Sensors, Water Circulation Pump, Flow Sensor and Expansion Vessel.
*1 MCB Sizes BS EN60898-2 & BS EN60947-2
Page 39
Product Information
Heating
FTC2B Flow Temperature Controller
FTC2B Flow Temperature Controller
The FTC2B has been developed to allow the Ecodan PUHZ range to interface with
third party or BEMS (Building Energy Management System) controls.
A combination of volt free and voltage inputs allow the Ecodan PUHZ monobloc range
to be used in applications where only simple on/off and temperature control is required.
Functions that can be controlled by third party controls:
On/Off heating mode
On/Off heating ECO mode
On/Off hot water mode
On/Off holiday mode
On/Off legionella mode
Change water flow temperature
PAC-IF032B-E
Functions that can be monitored by third party controls:
Unit running
Error
Defrost
The ability to interface with third party controls opens up a huge number of application
opportunities. Many processes simply require a heat source that provides hot water,
without polished end user controls. The FTC2B controller allows the Ecodan PUHZ to
be used in these applications. FTC2B inputs and outputs can be used in conjunction
with local BEMS.
Application Examples
Leisure centres
Agriculture
Industrial process heating
Under soil heating
PAC-IF032B-E
FTC2B
Dimensions (mm)
Width
Depth
Height
Weight (kg)
Operating Ambient Temperature (°C DB)
Electrical Supply
Electrical Data
Phase
Page 40
336
69
278
2.4
0~+35ºC (RH<80%)
Powered from outdoor unit (240v)
Single
Product Information
Heating
MELCloud Wi-Fi Control
Mobile control and monitoring of your
Mitsubishi Electric Ecodan systems
MELCloud is a Cloud based solution for controlling your Mitsubishi Electric
Ecodan systems either locally or remotely by PC, Mac, Tablet or Smartphone
via the Internet.
Set up and remote operation of your Ecodan heating system via MELCloud is simple
and straight forward. All you need is a wireless connection in your home or building
where the Ecodan is located and an internet connection on your mobile or fixed device.
To set up the system, the router and the Ecodan Wi-Fi interface need pairing and this
is done simply and quickly via the WPS button found on all mainstream routers.
Key Features
View electrical energy consumed and heat energy produced
View and control your heating and hot water from anywhere in the world
Holiday mode
Set up of 7 day weekly schedule
Temperature history reports
Operation mode reports
Live weather feed at location of Ecodan
Compatible with Apple, Android, Windows and Blackberry operating systems
Works on any PC / Mac / Tablet / Smartphone
Share / restrict access and control of the Ecodan system
Supported Ecodan Models
All Ecodan FTC5 systems have
energy monitoring functionality
and the ability to connect to
MELCloud. A PAC-WF010-E
Wi-Fi Interface is required to
use MELCloud.
Wi-Fi Interface
PAC-WF010-E
DESCRIPTION
Wi-Fi Interface
CONNECT TO
Indoor Unit
MAX NUMBER OF UNITS
1
COMPATIBILITY
Ecodan FTC5
POWER SUPPLY
From indoor unit
DIMENSIONS (WxDxH) mm
CONTROL On/Off
Mode
Heating Setpoint
PAC-WF010-E
Hot Water Boost
Supported Hardware / Software
2-Zone Control
Holiday Mode
Tablets (Apps or WebClient)
Smartphones (Apps or WebClient)
Apple iPad / iPad mini
Samsung Galaxy Tab / Note
Google Nexus
Dell Latitude 10
Microsoft Surface
BlackBerry PlayBook
Apple iPhone
Samsung Galaxy S
Google Nexus
Nokia Lumia
BlackBerry Z10
Operating Systems
Internet Browsers (WebClient only)
Tank Target Temperature
Android
Apple iOS / OS
Microsoft Windows
BlackBerry
Microsoft Internet Explorer
Google Chrome
Apple Safari
Mozilla Firefox
Opera
Outside Temperature
Timer
Frost Protection
MONITOR
On/Off
Mode
Heating Setpoint
Tank Temperature
Fault Codes
Consumed Electrical Energy
Produced Heat Energy
88 x 18.5 x 49















 (not EMP1)
 (not EMP1)
Please Note:
This is not definitive list of all compatible devices, other similar devices which use supported Operating Systems or Internet Browsers should also work either via dedicated Apps or via
Web Browser / WebClient options. Please note that user experience may vary slightly depending on hardware and software combination.
Page 41
Product Information
Heating
Energy Monitoring Packs
Energy Monitoring Packs
Mitsubishi Electric has developed Energy Monitoring Packs to suit every domestic
application, from hybrid through to full RHI Metering and Monitoring Service
Packs, we have a pack to suit. Together with MELCoud we offer market leading
metering, monitoring and control.
PACKS
Pack Code
Contents
Resolution / Application
Energy Monitoring
Pack One
EMP1
Free inbuilt energy
monitoring
Calculated estimate of nearest kilowatt hour (kWh).
This pack is ideal for end user guidance.
Energy Monitoring
Pack Two
EMP2
2 x Measuring Instrument
Directive (MID) approved
electric meters
Records and measures to 1 pulse per watt hour
(Wh) ensuring accurate energy consumption figures.
This pack is ideal for users wanting exact energy
consumption, e.g. Housing Associations.
Energy Monitoring
Pack Three Monobloc
EMP3-M
2 x MID approved electric
meters. 1 x MID approved
heat meter. PAC-WF010-E
Wi-Fi interface and 1 years
rolling data storage
Records and measures to 1 pulse per watt hour (Wh)
for both electricity consumed and heat produced.
This pack is RHI MMSP compliant, which allows
additional RHI payments to be claimed.
Energy Monitoring
Pack Three - Split
EMP3-S
2 x MID approved electric
meters. 1 x MID approved
heat meter. PAC-WF010-E
Wi-Fi interface and 1 years
rolling data storage
Records and measures to 1 pulse per watt hour (Wh)
for both electricity consumed and heat produced.
This pack is RHI MMSP compliant, which allows
additional RHI payments to be claimed.
Energy Monitoring
Pack Hybrid-Monobloc
EMPH-M
1 x MID approved
heat meter
Records and measures to 1 pulse per kilowatt hour
(kWh). This pack is for hybrid systems requiring
metering to comply with the RHI.
Energy Monitoring EMPH-S
Pack - Hybrid-Split
1 x MID approved
heat meter
Records and measures to 1 pulse per kilowatt hour
(kWh). This pack is for hybrid systems requiring
metering to comply with the RHI.
Energy Monitoring Packs Summary
EMP1
EMP2
EMP3-M
EMP3-S
EMPH-M
EMPH-S
User display of consumed / produced energy
Yes
Yes
Yes
Yes
Yes
Yes
2 x Electric Meters
No
Yes
Yes
Yes
No
No
Heat Meter - 1 pulse per Wh
No
No
Yes
Yes
No
No
Heat Meter - 1 pulse per kWh
No
No
No
No
Yes
Yes
Wi-Fi Interface
No
Optional
Yes
Yes
Optional
Optional
MMSP compliant
No
No
Yes
Yes
No
No
INCLUDED
Page 42
Product Information
Heating
Accessories
Accessories
Wireless Remote Controller & Receiver
PAR-WT50-E / PAR-WR51-E
Up to 8 wireless controllers can be used per system - giving better control of a
building, allowing different set points per room.
PAR-WT50-E
Temperature display every 0.5ºC - allowing the temperature to be set to
minimum increments for maximum user comfort.
Load and Weather Compensation - This function allows the system to learn how
the building is reacting to the heating system and adjust accordingly to get the
best possible efficiency, whilst still delivering high user comfort levels.
Hot water button (DHW) - allowing the hot water to be switched on and off
if heating is required.
2-zone control - ideal for properties with 2 heating zones, i.e, radiators upstairs,
underfloor heating downstairs.
PAR-WR51-E
Holiday mode - enabling the user to quickly and easily set the system on to a
lower energy saving mode with the touch of a single button.
FTC5 Cascade, Master & Slave Controllers
Up to 6 units are able to be controlled via a single controller - providing ease of
control on multiple unit systems.
Rotation control - unit with the least logged run time will operate first, saving
energy and even usage amongst multiple systems.
Back-up control - another unit will start if one fails, making sure that heating is
still operational at all times.
FTC5 Controller
Staggered 5 minute start - delayed start-up intervals to ensure no surge of
power on multiple unit systems.
Multiple unit operation dependant on 3 different parameters for maximum
running efficiency.
Drain Socket Set
PAC-SH71DS-E
Simple to install and made from flexible rubber, ensuring a tight fit and no
leakage, even in extreme weather conditions.
Allows capping of drain holes and drainage from one outlet - especially useful
for wall mounted units so no condensate drips from above.
PAC-SH71DS-E
2 Zone Packs
2ZONEP1 / 2ZONEP2
2 Zone Pack 1 - suitable for 2 zone applications where the temperature of both
zones is the same. Pack contains 1 x 15-60 pump, isolation valves and
standard flow and return sensors for each zone
2 Zone Pack 2 - suitable for 2 zone applications where the temperature of each
zone is different. Pack contains 1 x 15-60 pump, isolation valves, mixing valve /
actuator and standard flow and return sensors for each zone
Page 43
Responsible,
sustainable
manufacturing
As a leading provider of environmental
technologies, Mitsubishi Electric prides itself
on using responsible, sustainable manufacturing
processes that take energy use, efficiency and
the impact on the environment very seriously.
Our production facilities are committed to sustainable
business practices such as energy and resource efficiency,
minimising ecological impacts and reducing greenhouse
gas emissions.
In line with our aim to improve all round performance
and energy efficiency throughout all our operations,
we set and adhere to the highest environmental
standards to protect the world in which we live.
Global Environmental Vision 2021
Mitsubishi Electric’s Global Environmental Vision 2021
sets a goal for a lower emission future that influences
all our policy decisions.
mitsubishielectric.com/eco
Green Gateway
Green Gateway is Mitsubishi Electric Living Environmental
System’s commitment to the environment. It strives to instill
positive changes in Mitsubishi Electric’s own operations as
well as seeking to influence those of its customers.
greengateway.mitsubishielectric.co.uk
Page 44
Quality assured manufacturing
Mitsubishi Electric’s manufacturing
facility in Livingston, Scotland
produces Ecodan air source heat
pumps, controls and cylinders for
the UK and European markets.
Quiet Mark
The production facility, custom-built by the
company in 1994, currently employs 420 staff
and includes specially adapted and scalable
production lines for Ecodan air source heat
pumps, a new cylinder and a purpose built
Ecodan testing facility.
quietmark.co.uk
Mitsubishi Electric’s manufacturing plants are all
ISO14001 and ISO9001 registered, an international
benchmark ensuring we meet and continually
improve upon quality and environmental standards.
Mitsubishi Electric is committed to lowering its
own production emissions levels and those
generated by its equipment during the product’s
lifetime. Our Green Gateway philosophy strives
to improve energy efficiency throughout the
UK, encouraging businesses to take a more
responsible approach to energy use, in order
achieve climate goals. We also partner with
Sustainable Energy Europe, whose aim is to
raise awareness of energy use within Europe.
The Ecodan range is the first air source heat
pump to receive the official backing of the Noise
Abatement Society which has awarded it the
new ‘Quiet Mark’ of approval.
The Microgeneration
Certification Scheme
The MCS certifies microgeneration technologies
used to produce electricity and heat from
renewable sources. It is also linked to financial
incentives which include the Renewable Heat
Incentive (RHI). The complete range of Ecodan
air source heat pumps has received full MCS
accreditation.
microgenerationcertification.org
Page 45
Make a world
of difference
with Ecodan
Ecodan has the high level of pre-sales and after sales
service you’d expect from a leading manufacturer such as
Mitsubishi Electric.
As the demand for renewable solutions grows, we recognise that
our continued success relies on our satisfied customers experiencing
high performance systems that are efficient, effective and reliable.
By investing 5% of our total turnover in research and development,
we aim to deliver renewable solutions that will do just that.
Heating Partners
Mitsubishi Electric operates a Partner Programme designed to
raise industry standards and ensure customers receive a consistent,
professional service on which they can rely.
For further information and to find your nearest Heating Partner
please email: [email protected]
In depth training
Mitsubishi Electric provides high level training at state-of-the-art
facilities across the UK. The in-depth programme covers all
aspects of design, installation and maintenance to ensure its
installers are fully qualified to gain optimum performance from
every Ecodan system.
Ecodan is offered with a full warranty
Every Ecodan air source heat pump benefits from a minimum 3
year warranty as standard, subject to the following conditions:
The Ecodan purchase and installation is registered with
Mitsubishi Electric
The Ecodan must be installed and commissioned
by a Heating Partner
Annual maintenance must be carried out and reports made
available to Mitsubishi Electric upon request
Choosing Ecodan from Mitsubishi
Electric can help make a world of
difference to your energy use
today and beyond
Page 46
Award winning Ecodan
from Mitsubishi Electric
National ACR Heat Pump Awards 2016 - Heat Pump Product of the Year (Winner)
National ACR Heat Pump Awards 2016 - In-situ Monitoring (Winner)
RAC Cooling Industry Awards 2015 - Heat Pump Product of the Year (Winner)
National Heat Pump Awards 2014 - Domestic Ground/Water Installation of the Year (Winner)
National Heat Pump Awards 2014 - Ancillary Product Innovation of the Year - MELCloud (Winner)
H&V News Awards 2014 - Private Renewable Project of the Year (Winner)
Climate Week Awards 2014 - Best New Technology (Winner)
National Home Improvement Council Awards 2014 - Best Home Energy Solution (Winner)
National Heat Pump Awards 2013 - Commercial Air Source Installation of the Year (Winner)
National Heat Pump Awards 2013 - Training Excellence - Ecodan Homeowner Portal (Highly Commended)
Micropower Awards 2012 - Manufacturer of the Year (Winner)
National Heat Pump Awards 2012 - Product of the Year - Ecodan CAHV (Winner)
Professional Heating and Plumbing Installer Awards 2012 - Top Product 2011 - Ecodan (Winner)
National Heat Pump Awards 2011 - Installation of the Year, Domestic Air Source Heat Pump (Winner)
Scottish VIBES Awards 2010 - M-ACE and Ecodan (Winner)
Sustain Magazine Awards 2010 - Ecodan (Finalist for Product of the Year)
Micropower Awards 2009 - Highly Commended
Rushlight Awards 2009 - Ground & Air Source Power Award
Energy Institute Awards 2008 - Technology Award
Interbuild Awards 2008 - Building Services Product Award
Environment & Energy Awards 2008 - The Environment Energy Product/Service Award
Mitsubishi Electric are committed to promoting the use of renewable energy technologies
throughout the industry and are pleased to support the following organisations:
Federation of Environmental Trade Associations (FETA)
Micropower Council
Heating and Hot Water Industry Council (HHIC)
Heat Pump Association (HPA)
Heating and Ventilating Contractors’ Association (HVCA)
National Energy Action (NEA)
Chartered Institute of Building Services Engineers (CIBSE)
Building Services research and Information Association (BSRIA)
Association of Plumbing and Heating Contractors (APHC)
National Self Build Association (NaSBA)
Page 47
Telephone: 01707 278666
After Sales Service: 0161 866 6089
Technical Help - option 4
Warranty - option 3
Training - option 6 followed by option 1
email: [email protected]
web: heating.mitsubishielectric.co.uk
UNITED KINGDOM Mitsubishi Electric Europe Living Environmental Systems Division
Travellers Lane, Hatfield, Hertfordshire, AL10 8XB, England
General Enquiries Telephone: 01707 282880 Fax: 01707 278881
IRELAND Mitsubishi Electric Europe Westgate Business Park, Ballymount, Dublin 24, Ireland
Telephone: Dublin (01) 419 8800 Fax: Dublin (01) 419 8890 International code: (003531)
Country of origin: United Kingdom – Japan – Thailand – Malaysia. ©Mitsubishi Electric Europe 2016. Mitsubishi and Mitsubishi Electric
are trademarks of Mitsubishi Electric Europe B.V. The company reserves the right to make any variation in technical specification to the
equipment described, or to withdraw or replace products without prior notification or public announcement. Mitsubishi Electric is constantly
developing and improving its products. All descriptions, illustrations, drawings and specifications in this publication present only general
particulars and shall not form part of any contract. All goods are supplied subject to the Company’s General Conditions of Sale, a copy of
which is available on request. Third-party product and brand names may be trademarks or registered trademarks of their respective owners.
Printed in March 2016
SAP No. 295335

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