Brother DCP-9010CN User Guide

USER’S GUIDE

DCP-9010CN

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Please complete the following information for future reference:

Model Number: DCP-9010CN

Serial Number:

1

Date of Purchase:

Place of Purchase:

1

The serial number is on the back of the unit. Retain this User’s Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service.

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may support an insurance claim by you in the event of product loss covered by insurance.

© 2009 Brother Industries, Ltd.


Compilation and Publication Notice

Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications.

The contents of this manual and the specifications of this product are subject to change without notice.

Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication.


i

Table of Contents

Section I General

1

2

3

General information 2

Using the documentation .......................................................................................2

Symbols and conventions used in the documentation ....................................2

Accessing the Software User’s Guide and Network User’s Guide ........................3

Viewing documentation ...................................................................................3

Accessing Brother Support (For Windows

®

) .........................................................5

Control panel overview ..........................................................................................6

Data LED indications .......................................................................................8

Loading paper and documents 9

Loading paper and print media ..............................................................................9

Loading paper in the standard paper tray........................................................9

Loading paper in the manual feed slot ..........................................................11

Unprintable area ............................................................................................15

Acceptable paper and other print media..............................................................16

Recommended paper and print media ..........................................................16

Type and size of paper ..................................................................................16

Handling and using special paper .................................................................18

Loading documents .............................................................................................21

Using the automatic document feeder (ADF) ................................................21

Using the scanner glass ................................................................................22

General Setup 23

Paper settings......................................................................................................23

Paper Type ....................................................................................................23

Paper Size .....................................................................................................23

Volume settings ...................................................................................................23

Beeper volume ..............................................................................................23

Ecology features ..................................................................................................24

Toner Save ....................................................................................................24

Sleep Time ....................................................................................................24

LCD Contrast .......................................................................................................24

ii


Section II Copy

4 Making copies 26

How to copy .........................................................................................................26

Copy mode ....................................................................................................26

Making a single copy ..................................................................................... 26

Making multiple copies ..................................................................................26

Stop copying..................................................................................................26

Copy options (temporary settings).......................................................................27

Enlarging or reducing the image copied ........................................................27

Using the Options key ...................................................................................28

Improving copy quality...................................................................................29

Sorting copies using the ADF ........................................................................29

Adjusting Contrast, Colour and Brightness....................................................30

Making N in 1 copies (page layout) ...............................................................31

Out of memory message ..................................................................................... 32

Section III Software

5 Software and Network features 34

How to read the HTML User’s Guide...................................................................34

Windows

®

......................................................................................................34

Macintosh ......................................................................................................34

Section IV Appendixes

A

B

Safety and legal 36

Choosing a location .............................................................................................36

To use the machine safely...................................................................................37

Important safety instructions..........................................................................37

Libtiff Copyright and License ...............................................................................39

Trademarks.......................................................................................................... 40

Options 41

Memory board......................................................................................................41

Installing extra memory .................................................................................41

iii


C

D

Troubleshooting and routine maintenance 43

Troubleshooting ...................................................................................................43

If you are having difficulty with your machine ................................................43

Improving the print quality .............................................................................48

Error and maintenance messages.......................................................................55

Document jams..............................................................................................60

Paper jams ....................................................................................................61

Routine maintenance...........................................................................................66

Cleaning the outside of the machine .............................................................66

Cleaning the scanner glass ...........................................................................67

Cleaning the LED heads................................................................................68

Cleaning the corona wires .............................................................................69

Cleaning the drum unit ..................................................................................70

Cleaning the paper pick-up rollers.................................................................75

Calibration .....................................................................................................75

Auto Registration ...........................................................................................76

Manual Registration.......................................................................................76

Replacing the consumable items.........................................................................77

Replacing a Toner cartridge ..........................................................................79

Drum units .....................................................................................................84

Replacing the belt unit ...................................................................................89

Replacing the waste toner box ......................................................................93

Replacing periodic maintenance parts.................................................................98

Machine Information ............................................................................................98

Checking the Serial Number..........................................................................98

Checking the Page Counters.........................................................................98

User Settings List ..........................................................................................98

Network Configuration List ............................................................................99

Checking the remaining life of parts ..............................................................99

Reset functions..............................................................................................99

How to reset the machine............................................................................100

Packing and shipping the machine ....................................................................100

Menu and features 105

On-screen programming....................................................................................105

Menu table...................................................................................................105

Memory storage...........................................................................................105

Menu keys .........................................................................................................105

How to access the menu mode ...................................................................106

Menu table .........................................................................................................107

Entering text.......................................................................................................112

iv


E

F

G

Specifications 113

General..............................................................................................................113

Print media.........................................................................................................115

Copy ..................................................................................................................116

Scan ..................................................................................................................117

Print ...................................................................................................................118

Interfaces...........................................................................................................119

Computer requirements .....................................................................................120

Consumable items.............................................................................................121

Ethernet wired network......................................................................................122

Glossary 124

Index 125


v

vi


Section I

General

General information

Loading paper and documents

General Setup

2

9

23

I


1

General information

Using the documentation

Thank you for buying a Brother machine!

Reading the documentation will help you make the most of your machine.

1

Symbols and conventions used in the documentation

The following symbols and conventions are used throughout the documentation.

1

Bold

Italics

Courier

New

Bold style identifies keys on the machine control panel or computer screen.

Italicized style emphasizes an important point or refers you to a related topic.

Courier New font identifies the messages shown on the LCD of the machine.

WARNING

Warnings tell you what to do to prevent possible personal injury.

CAUTION

Cautions specify procedures you must follow or avoid to prevent possible minor injuries.

IMPORTANT

IMPORTANT describes procedures you must follow or avoid to prevent possible machine problems or damage to other objects.

Electrical Hazard icons alert you to a possible electrical shock.

Hot Surface icons warn you not to touch machine parts that are hot.

Notes tell you how you should respond to a situation that may arise or give tips about how the current operation works with other features.

1

2


Accessing the

Software User’s Guide and Network User’s

Guide

1

This User’s Guide does not contain all the information about the machine such as how to use the advanced features of Printer,

Scanner, and Network. When you are ready to learn detailed information about these operations, read the Software User’s Guide and Network User’s Guide.

Viewing documentation

1

Viewing documentation (Windows

®

)

To view the documentation, from the Start menu, point to Brother, DCP-XXXX (where

XXXX is your model name) from the program group, and then click User’s Guides in

HTML format.

If you have not installed the software, you can find the documentation by following the instructions below:

1

a

Turn on your PC.

Insert the Brother CD-ROM labelled

Windows

®

into your CD-ROM drive.

b

If the language selection screen appears, click your language.

General information c

If the model name screen appears, click your model name. The CD-ROM main menu will appear.

1

If this window does not appear, use

Windows

®

Explorer to find and run the start.exe program from the root directory of the Brother CD-ROM.

d

Click Documentation.

e

Click the documentation you want to read:

HTML documents (3 manuals):

User’s Guide for stand-alone operations, Software User’s Guide and Network User’s Guide in HTML format.

This format is recommended for viewing on your computer.

PDF documents (4 manuals):

User’s Guide for stand-alone operations, Software User’s Guide,

Network User’s Guide and Quick

Setup Guide.

This format is recommended for printing the manuals. Click to go to the Brother Solutions Center, where you can view or download the PDF documents. (Internet access and

PDF Reader software are required.)

3


Chapter 1

How to find scanning instructions

There are several ways you can scan documents. You can find the instructions as follows:

1

Software User’s Guide:

Scanning a document using the TWAIN driver in Chapter 2

Scanning a document using the WIA driver (Windows

®

XP/Windows Vista

®

) in

Chapter 2

Using ControlCenter3 in Chapter 3

Network Scanning in Chapter 12

1

ScanSoft™ PaperPort™ 11SE with

OCR How-to-Guides:

The complete ScanSoft™

PaperPort™ 11SE with OCR

How-to-Guides can be viewed from the

Help selection in the ScanSoft™

PaperPort™ 11SE application.

1

How to find Network setup instructions

Your machine can be connected to a wired network. You can find basic setup instructions in the Quick Setup Guide. For more information about network setup please see the Network User's Guide.

1

Viewing documentation (Macintosh)

a

Turn on your Macintosh.

Insert the Brother CD-ROM labelled

Macintosh into your CD-ROM drive.

b

The following window will appear.

1

c

Double-click the Documentation icon.

d

Double-click your language folder.

e

Double-click top.html to view the

User’s Guide, Software User’s Guide and Network User’s Guide in HTML format.

f

Click the documentation you want to read.

User’s Guide

Software User’s Guide

Network User’s Guide

Note

The documents are also available in PDF format (4 manuals): User’s Guide for stand-alone operations, Software User’s

Guide, Network User’s Guide and

Quick Setup Guide. The PDF format is recommended for printing the manuals.

Double-click Brother Solutions Center icon to go to the Brother Solutions Center, where you can view or download the PDF documents. (Internet access and PDF

Reader software are required.)

4


How to find scanning instructions

There are several ways you can scan documents. You can find the instructions as follows:

1

Software User’s Guide:

Scanning in Chapter 8

Using ControlCenter2 in Chapter 9

Network Scanning in Chapter 12

1

Presto! PageManager User’s Guide:

The complete Presto! PageManager

User’s Guide can be viewed from the Help selection in the Presto! PageManager application.

1

How to find Network setup instructions

Your machine can be connected to a wired network. You can find basic setup instructions in the Quick Setup Guide. For more information about network setup please see the Network User's Guide.

1

General information

Accessing Brother

Support

(For Windows

®

)

You can find all the contacts you will need, such as Web support (Brother Solutions

Center) and on the Brother CD-ROM.

Click Brother Support on the main menu.

The following screen will appear:

1

1

To access our website

(http://www.brother.com/), click

Brother Home Page.

For the latest news and product support information (http://solutions.brother.com/), click Brother Solutions Center.

To visit our website for original Brother

Supplies

(http://www.brother.com/original/), click

Supplies Information.

To return to the main page, click Back or if you have finished, click Exit.

5


Chapter 1

Control panel overview

1 2 3 4

1

Stack Copies:01 nnonn

1 Copy and Print keys:

Copy keys:

Options

You can quickly and easily choose temporary settings for copying.

Enlarge/Reduce

Reduces or enlarges copies.

Quality

Lets you change the quality for the next copy.

Print keys:

Secure

You can print data saved in the memory when you enter your four-digit password. (For details about using the Secure key, see the Software

User’s Guide on the CD-ROM.)

Job Cancel

Cancels a programmed print job and clears it from the machine’s memory. To cancel multiple print jobs, hold down this key until the

LCD shows Job Cancel (All).

10 9

2 Data LED

The LED will flash depending on the machine status.

3 Error LED

Blinks in orange when the LCD displays an error or an important status message.

4 LCD

Displays messages to help you set up and use your machine.

6


4 es:01

Auto

5 6

General information

7

1

5 Clear/Back

Deletes entered data or lets you cancel the current setting.

OK

Lets you store your settings in the machine.

Selection keys:

d

or c

Press to scroll backwards or forwards through menu selections.

a

or b

Press to scroll through the menus and options.

6 Numeric keys

Use these keys to enter text.

7 Stop/Exit

Stops an operation or exits from a menu.

8 Start:

Colour

Lets you start making copies in full colour.

Mono

Lets you start making copies in black and white.

8

9 Scan

Scan

Puts the machine in Scan mode.

(For details about scanning, see the Software

User’s Guide on the CD-ROM.)

10 Menu

Lets you access the Menu to program your settings in this machine.

7


Chapter 1

Data LED indications

The Data LED (light emitting diode) will flash depending on the machine’s status.

1

LED Machine Status

Ready Mode

Receiving Data

Description

The machine is ready to print, in sleep mode, there is no print data, or the power switch is off.

The machine is either receiving data from the computer, processing data in memory, or printing data.

Green

(blinking)

Green

Data Remaining in

Memory

Print data remains in the machine memory.

8


2

Loading paper and documents

2

Loading paper and print media

The machine can feed paper from the standard paper tray.

When you put paper into the paper tray, note the following:

If your application software supports paper size selection on the print menu, you can select it through the software. If your application software does not support it, you can set the paper size in the printer driver or by using the control panel buttons.

2

Loading paper in the standard paper tray

2

Printing on plain paper, thin paper or recycled paper from the paper tray

2

a

Pull the paper tray completely out of the machine.

b

While pressing the green paper-guide release lever (1), slide the paper guides to fit the paper size you are loading in the tray. Make sure that the guides are firmly in the slots.

2

1

Note

For Legal and Folio size paper, press the release button (1) in the bottom of the paper tray and then pull out the back of the paper tray. (Legal or Folio size paper is not available in some regions.)

1

9


Chapter 2 c

Fan the stack of paper well to avoid paper jams and misfeeds.

f

Lift up the support flap (1) to prevent paper from sliding off the face-down output tray or remove each page as soon as it comes out of the machine.

d

Put paper in the tray, and make sure that the paper is below the maximum paper mark (1). The side to be printed on must be face down.

1

1

IMPORTANT

Make sure the paper guides touch the sides of the paper so it will feed correctly.

If you do not do this, it may cause damage to your machine.

e

Put the paper tray firmly back in the machine. Make sure that it is completely inserted into the machine.

10


Loading paper in the manual feed slot

2

You can load envelopes and special print media one at a time into this slot. Use the manual feed slot to print or copy on labels, envelopes or thicker paper.

Printing on plain paper, recycled paper or bond paper from the manual feed slot

2

Before loading, press the corners and sides of the envelopes to make them as flat as possible.

Note

The machine automatically turns on the

Manual Feed mode when you put paper in the manual feed slot.

a

Lift up the support flap (1) to prevent paper from sliding off the face-down output tray or remove each page as soon as it comes out of the machine.

b

Loading paper and documents

Open the manual feed slot cover.

c

Using both hands, slide the manual feed slot paper guides to the width of the paper that you are going to use.

2

1

11


Chapter 2 d

Using both hands, put one piece of paper in the manual feed slot with the print side face up until the front edge of the paper touches the paper feed roller.

Wait until the machine automatically feeds the paper. When you feel the machine pull in the paper, let go.

Printing on thick paper, labels, envelopes or small paper

When the back output tray is pulled down, the machine has a straight paper path from the manual feed slot through to the back of the machine. Use this paper feed and output method when you want to print on thick paper, labels, envelopes or paper that is smaller than 105

× 148 mm (or A6 size).

2

Note

• Remove each printed sheet or envelope immediately to prevent a paper jam.

• The machine automatically turns on the

Manual Feed mode when you put paper in the manual feed slot.

a

Open the back cover (back output tray).

b

<For printing envelopes only>

Pull down the two grey levers, one on the left-hand side and one on the right-hand side, toward you as shown in the illustration below.

12


c


Loading paper and documents e

Using both hands, put one sheet of paper or one envelope in the manual feed slot until the front edge of the paper or envelope touches the paper feed roller. When you feel the machine pull in the paper, let go.

2

d



13

Chapter 2

Note

• Put the paper into the manual feed slot with the side to be printed face up.

• Make sure that the paper or print media

(see Acceptable paper and other print

media on page 16) is straight and in the

correct position on the manual feed slot. If it is not, the paper may not be fed correctly, resulting in a skewed printout or a paper jam.

• Do not put more than one sheet of paper in the manual feed slot at any one time, as it may cause a jam.

• Pull the paper out completely when you retry putting the paper into the manual feed slot.

• If you put paper or other print media in the manual feed slot before the machine is in the Ready mode, an error may occur and the machine will stop printing.

• To easily remove a small printout from the output tray, lift up the scanner by using both hands as shown in the illustration.

• You can still use the machine while the scanner is up. To close the scanner, push it down with both hands.

• When the top cover is open, you cannot open the scanner.

14



Unprintable area

2

Unprintable area for copies

The figures below show unprintable areas.

1

2 2

Usage

Copy

Document Size Top (1)

Bottom (1)

Letter 4 mm

A4 4 mm

Left (2)

Right (2)

4 mm

3 mm

1

Note

This unprintable area shown above is for a single copy or a 1 in 1 copy using A4 size paper.

The area that cannot be printed on will vary by paper size.

Unprintable area when printing from a computer

When using the printer driver the printable area is smaller than the paper size, as shown below.

2

Portrait

1

2

2

Landscape

1

2

2

2

2

1

1

Windows

®

printer driver and Macintosh printer driver

BRScript Driver for Windows

®

and Macintosh

1 4.23 mm

2 4.23 mm

Note

The area that cannot be printed on may vary depending on the paper size and the printer driver you are using. The unprintable area shown above is for A4 size paper.

15


Chapter 2

Acceptable paper and other print media

2

Print quality may vary according to the type of paper you are using.

You can use the following types of print media: thin paper, plain paper, thick paper, bond paper, recycled paper, labels or envelopes.

For best results, follow the instructions below:

Use paper made for plain paper copying.

Use paper that is 75 to 90 g/m

2

.

DO NOT put different types of paper in the paper tray at the same time because it may cause paper jams or misfeeds.

For correct printing, you must choose the same paper size from your software application as the paper in the tray.

Avoid touching the printed surface of the paper immediately after printing.

Use long grain paper with a neutral Ph value, and a moisture content of approx. 5%.

Recommended paper and print media

To get the best print quality, we suggest using the following paper.

2

Paper Type

Plain paper

Item

Xerox Premier TCF 80 g/m

2

Xerox Business 80 g/m

2

Recycled Paper

Xerox Recycled Supreme

80 g/m

2

Labels

Envelope

Avery laser label L7163

Antalis River series (DL)

Type and size of paper

The machine loads paper from the installed standard paper tray or manual feed slot.

2

Standard paper tray

Since the standard paper tray is a universal type, you can use any of the paper sizes (one paper type and size at a time) listed in the

table in Paper capacity of the paper trays on page 17. The standard paper tray can

hold up to 250 sheets of A4/Letter, Legal or

Folio size paper (80 g/m

2

). Paper can be loaded up to the maximum paper mark on the sliding paper width guide.

2

Manual feed slot

The manual feed slot can hold a sheet with a size of 76.2 to 220 mm wide and 116 to

406.4 mm long. You can use the manual feed slot if you are using special paper, envelopes or labels.

2

The name for the paper trays in the printer driver in this Guide are as follows:

2

Tray and slot

Standard paper tray

Manual feed slot

Name

Tray

Manual Feed

16



Paper capacity of the paper trays

Paper Tray

Manual feed slot

(Manual Feed)

Paper size

A4, Letter, Legal,

Executive, A5, A5 (Long

Edge), A6, B5 (ISO), B6

(ISO) and Folio

1

.

Width: 76.2 to 220 mm

Length: 116 to 406.4 mm

Paper types

Plain paper, Thin paper and Recycled paper

Plain paper, Thin paper,

Thick paper, Thicker paper, Bond paper,

Recycled paper,

Envelopes and Labels.

No. of sheets

up to 250 [80 g/m

2

1 sheet [80 g/m

2

]

1 Envelope

]

1

Folio size is 215.9 mm x 330.2 mm.

Recommended paper specifications

The following paper specifications are suitable for this machine.

Basis weight

Thickness

Roughness

Stiffness

Grain direction

Volume resistivity

Surface resistivity

Filler

Ash content

Brightness

Opacity

75-90 g/m

2

80-110

µm

Higher than 20 sec.

90-150 cm

3

/100

Long grain

10e

9

-10e

11

ohm

10e

9

-10e

12

ohm-cm

CaCO

3

(Neutral)

Below 23 wt%

Higher than 80%

Higher than 85%

2

2

2

17


Chapter 2

Handling and using special paper

2

The machine is designed to work well with most types of xerographic and bond paper.

However, some paper variables may have an effect on print quality or handling reliability.

Always test samples of paper before purchasing to ensure desirable performance.

Store paper in its original packaging and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.

Some important guidelines when selecting paper are:

DO NOT use inkjet paper because it may cause a paper jam or damage your machine.

Preprinted paper must use ink that can withstand the temperature of the machine’s fusing process (200 degrees centigrade).

If you use bond paper, paper having a rough surface or paper that is wrinkled or creased, the paper may exhibit degraded performance.

Types of paper to avoid

IMPORTANT

Some types of paper may not perform well or may cause damage to your machine.

DO NOT use paper:

• that is highly textured

• that is extremely smooth or shiny

• that is curled or warped

1

2

1

1 2 mm or greater curl may cause jams to occur.

• that is coated or has a chemical finish

• that is damaged, creased or folded

• that exceeds the recommended weight specification in this guide

• with tabs and staples

• with letterheads using low temperature dyes or thermography

• that is multipart or carbonless

• that is designed for inkjet printing

If you use any of the types of paper listed they may damage your machine. This damage is not covered under any Brother warranty or service agreement.

18


Envelopes

Most envelopes will be suitable for your machine. However, some envelopes may have feed and print-quality problems because of the way they have been made. A suitable envelope should have edges with straight, well-creased folds and the leading edge should not be thicker than two sheets of paper. The envelope should lie flat and not be of baggy or flimsy construction. You should buy quality envelopes from a supplier who understands that you will be using the envelopes in a laser machine.

Envelopes can only be fed from the Manual feed slot. We recommend that you print a test envelope to make sure the print results are what you want before you print or purchase a large quantity of envelopes.

Check the following:

Envelopes should have a lengthwise sealing flap.

The sealing flaps should be folded crisply and correctly (irregularly cut or folded envelopes may cause paper jams).

Envelopes should consist of two layers of paper in the area circled in the figure below.

2


Types of envelopes to avoid

IMPORTANT

DO NOT use envelopes:

• that are damaged, curled, wrinkled or an unusual shape

• that are extremely shiny or textured

• with clasps, staples, snaps or tie strings

• with self-adhesive closures

• that are of a baggy construction

• that are not sharply creased

• that are embossed (have raised writing on them)

• that were previously printed by a laser/LED machine

• that are pre-printed on the inside

• that cannot be arranged neatly when stacked

• that are made of paper that weighs more than the paper weight specifications for the machine

• with edges that are not straight or consistently square

• with windows, holes, cut-outs or perforations

• with glue on surface as shown in figure below

2

2

1

1

1 Feeding direction

Envelope joints that are sealed by the manufacturer should be secure.

We recommend that you do not print within 15 mm of the edges of envelopes.

• with double flaps as shown in figure below

19


Chapter 2

• with sealing flaps that have not been folded at purchase

• with sealing flaps as shown below

• with each side folded as shown below

If you use any of the types of envelopes listed above, they may damage your machine. This damage may not be covered under any Brother warranty or service agreement.

Occasionally you may experience paper feed problems caused by the thickness, size and flap shape of the envelopes you are using.

Labels

The machine will print on most types of labels designed for use with a laser machine. Labels should have an adhesive that is acrylic-based since this material is more stable at the high temperatures in the fuser unit. Adhesives should not come in contact with any part of the machine, because the label stock may stick to the drum unit or rollers and cause jams and print quality problems. No adhesive should be exposed between the labels.

Labels should be arranged so that they cover the entire length and width of the sheet. Using labels with spaces may result in labels peeling off and causing serious jams or print problems.

All labels used in this machine must be able to withstand a temperature of 200 degrees centigrade for a period of 0.1 seconds.

Label sheets should not exceed the paper weight specifications described in this User’s

Guide. Labels exceeding this specification may not feed or print correctly and may cause damage to your machine.

Labels must be fed from the manual feed slot only.

2

Types of labels to avoid

Do not use labels that are damaged, curled, wrinkled or an unusual shape.

2

IMPORTANT

DO NOT feed part used label sheets. The exposed carrier sheet will damage your machine.

20


Loading documents

Using the automatic document feeder (ADF)

The ADF can hold up to 35 pages and feeds each sheet individually. Use standard

80 g/m

2

paper and always fan the pages before putting them in the ADF.

2

Recommended environment

2

2

Temperature: 20 to 30

°C

Humidity: 50% - 70%

Paper: Xerox Premier 80 g/m

2

or Xerox

Business 80 g/m

2

IMPORTANT

• DO NOT leave thick documents on the scanner glass. If you do this, the ADF may jam.

• DO NOT use paper that is curled, wrinkled, folded, ripped, stapled, paperclipped, pasted or taped.

• DO NOT use cardboard, newspaper or fabric.

• To avoid damaging your machine while using the ADF, DO NOT pull on the document while it is feeding.

Note

To scan documents that are not suitable

for the ADF, see Using the scanner glass on page 22.

Make sure documents with correction fluid or written with ink are completely dry.

Loading paper and documents a

Unfold the ADF document output support flap (1) and the ADF support flap (2).

2

1

2

b

Fan the pages well.

c

Place your document face up, top edge first in the ADF until the LCD display message changes and you feel it touch the feed rollers.

d

Adjust the paper guides (1) to fit the width of your document.

1

21


Chapter 2

Using the scanner glass

You can use the scanner glass to copy or scan pages of a book one page at a time.

Documents can be up to 215.9 mm wide and

297 mm long.

2

Note

To use the scanner glass, the ADF must be empty.

a

Lift the document cover.

b

Using the document guidelines on the left and top, place the document face down in the upper left corner of the scanner glass.

c

Close the document cover.

IMPORTANT

If the document is a book or is thick do not slam the cover or press on it.

22


3

General Setup

3

Paper settings

Paper Type

Set up the machine for the type of paper you are using. This will give you the best print quality.

a

Press Menu, 1, 1, 1.

b

Press a or b to choose Thin, Plain,

Thick, Thicker or

Recycled Paper.

Press OK.

c

Press Stop/Exit.

3

Paper Size

You can use ten sizes of paper for printing copies: A4, Letter, Legal, Executive, A5,

A5 L, A6, B5, B6 and Folio.

When you change the size of paper in the tray, you will also need to change the setting for paper size at the same time so your machine can fit the document.

a

Press Menu, 1, 1, 2.

b

Press a or b to choose A4, Letter,

Legal, Executive, A5, A5 L, A6, B5,

B6 or Folio.

Press OK.

c


3

3

Volume settings

3

Beeper volume

When the beeper is on, the machine will beep when you press a key or make a mistake. You can choose a range of volume levels, from

High to Off.

a

Press Menu, 1, 2.

b

Press a or b to choose Off, Low, Med or

High.

Press OK.

c


3

3

23


Chapter 3

Ecology features

Toner Save

You can save toner using this feature. When you set Toner Save to On, prints appear lighter. The default setting is Off.

a

Press Menu, 1, 3, 1.

b

Press a or b to choose On or Off.

Press OK.

c


Note

We do not recommend Toner Save for printing Photo or Greyscale images.

Sleep Time

3

The Sleep Time setting can reduce power consumption by turning off the fuser while the machine is idle.

You can choose how long the machine must be idle before it goes into sleep mode. When the machine receives computer data or makes a copy, the timer will be reset. The default setting is 005 minutes.

While the machine is in sleep mode the LCD will display Sleep. When printing or copying in sleep mode, there will be a short delay while the fuser warms up.

a

Press Menu, 1, 3, 2.

b

Enter the length of time the machine is idle before entering sleep mode.

Press OK.

c


3

3

LCD Contrast

You can change the contrast to make the

LCD look lighter or darker.

a


b

Press a to make the LCD darker. Or, press b to make the LCD lighter.

Press OK.

c


3

24


Section II

Copy

Making copies

26

II


4

Making copies

How to copy

Copy mode

1 Stack/Sort

2 Copy ratio and Copy layout

3 Contrast

4 Quality

5 Number of copies

Making a single copy

a

Load your document in the ADF or on the scanner glass.

b

Press Mono Start or Colour Start.

4

4

4

Making multiple copies

a

Load your document.

b

Use the numeric keys to enter the number of copies (up to 99).

c


Note

• To sort your copies, see Sorting copies

using the ADF on page 29.

• If the LCD shows "Please Wait" and the machine stops copying while you are making multiple copies, please wait for 30 to 40 seconds until the machine finishes the colour registrations and cleaning process of the belt unit.

Stop copying

4

To stop copying, press Stop/Exit.

4

4

26


Copy options

(temporary settings)

When you want to quickly change the copy settings temporarily for the next copy, use the temporary Copy keys. You can use different combinations.

The machine returns to its default settings one minute after copying.

Enlarging or reducing the image copied

You can choose the following enlargement or reduction ratios:

4

Press

100%*

97% LTRiA4

94% A4iLTR

91% Full Page

85% LTRiEXE

83% LGLiA4

78% LGLiLTR

70% A4iA5

50%

Custom(25-400%)

200%

141% A5iA4

104% EXEiLTR

* The factory setting is shown in Bold with an asterisk.

Custom(25-400%) allows you to enter a ratio from 25% to 400%.

4

Making copies

To enlarge or reduce the next copy follow the instructions below: a

Load your document.

b


c

Press Enlarge/Reduce.

d

Do one of the following:

Press a or b to choose the enlargement or reduction ratio you want.

Press OK.

Press a or b to choose

Custom(25-400%).

Press OK.

Use the numeric keys to enter an enlargement or reduction ratio from

25% to 400%. (For example, press

5 3 to enter 53%.)

Press OK.

e


Note

Page Layout Options 2 in 1(P), 2 in 1(L),

4 in 1(P) or 4 in 1(L) are not available with

Enlarge/Reduce.

4

27


Chapter 4

Using the Options key

Use the Options key to quickly set the following copy settings temporarily for the next copy.

Press

Menu selections

Press a or b, then press OK

Options

Press a or b, then press OK

Page

4

Stack/Sort

(appears when the document is in the ADF)

Stack*

Sort

Brightness

Contrast

Page Layout b

-onnnn+ a b

-nonnn+ a b

-nnonn+ a* b

-nnnon+ a b

-nnnno+ a b

-onnnn+ a b

-nonnn+ a b

-nnonn+ a* b

-nnnon+ a b

-nnnno+ a

Off(1 in 1)*

2 in 1 (P)

2 in 1 (L)

4 in 1 (P)

4 in 1 (L)

The factory settings are shown in Bold with an asterisk.

30

31

29

30

28


Improving copy quality

You can choose from a range of quality settings. The default setting is Auto.

Auto

Auto is the recommended mode for ordinary printouts. Suitable for documents that contain both text and photographs.

Photo

Suitable for copying photographs.

Text

Suitable for documents containing only text.

To temporarily change the quality setting, follow the steps below: a

Load your document.

b


c

Press Quality.

d

Press a or b to choose Auto, Photo or

Text.

Press OK.

e


To change the default setting, follow the steps below: a


b

Press a or b to choose the copy quality.

Press OK.

c


4

Making copies

Sorting copies using the ADF

4

You can sort multiple copies. Pages will be stacked in the order 1 2 3, 1 2 3, 1 2 3, and so on.

a

Load your document in the ADF.

b


c

Press Options. Press a or b to choose

Stack/Sort.

Press OK.

d

Press a or b to choose Stack or Sort.

Press OK.

e


4

29


Chapter 4

Adjusting Contrast, Colour and Brightness

4

Contrast

Adjust the contrast to help an image look sharper and more vivid.

To temporarily change the contrast setting, follow the steps below:

4

a

Load your document.

b


c

Press Options.

Press a or b to choose Contrast.

Press OK.

d

Press a or b to increase or decrease the contrast.

Press OK.

e


To change the default setting follow the steps below: a


b

Press a or b to increase or decrease the contrast.

Press OK.

c


Brightness

Adjust the copy brightness to make copies darker or lighter.

To temporarily change the copy brightness setting, follow the steps below:

4

a

Load your document.

b


c

Press Options.

Press a or b to choose Brightness.

Press OK.

d

Press a to make a lighter copy or press b

to make a darker copy.

Press OK.

e


To change the default setting follow the steps below: a


b

Press a to make a lighter copy or press b

to make a darker copy.

Press OK.

c


Colour saturation

You can change the default setting for colour saturation.

To change the default setting follow the steps below:

4

a


b

Press a or b to choose 1.Red,

2.Green, or 3.Blue.

Press OK.

c

Press a or b to increase or decrease the colour saturation.

Press OK.

d

Return to step b to choose the next

colour. Or press Stop/Exit.

30


Making N in 1 copies

(page layout)

You can reduce the amount of paper used when copying by using the N in 1 copy feature. This allows you to copy two or four pages onto one page, which lets you save paper.

IMPORTANT

• Please make sure the paper size is set to

A4, Letter, Legal or Folio.

• (P) means Portrait and (L) means

Landscape.

• You cannot use the Enlarge/Reduce setting with the N in 1 feature.

4

a

Load your document.

b


c

Press Options. Press a or b to choose

Page Layout. Press OK.

d

Press a or b to choose 2 in 1 (P),

2 in 1 (L), 4 in 1 (P),

4 in 1 (L) or Off(1 in 1).

Press OK.

e

Press Mono Start or Colour Start to scan the page.

If you placed the document in the ADF, the machine scans the pages and starts printing.

If you are using the scanner glass, go

to step f.

f

After the machine scans the page, press

1 to scan the next page.

Next Page?

1.Yes 2.No

g

Put the next page on the scanner glass.

Press OK.

Repeat steps f and g for each page of

the layout.

Making copies h

After all the pages have been scanned,

press 2 in step f to finish.

If you are copying from the ADF:

Insert your document face up in the direction shown below:

2 in 1 (P)

4

2 in 1 (L)

4 in 1 (P)

4 in 1 (L)

If you are copying from the scanner glass:

Insert your document face down in the direction shown below:

2 in 1 (P)

4

2 in 1 (L)

4 in 1 (P)

4 in 1 (L)

4

31


Chapter 4

Out of memory message

If the memory becomes full while you are making copies, the LCD message will guide you through the next step.

If you get an Out of Memory message while scanning a subsequent page, you will have the option to press Mono Start or

Colour Start to copy the pages scanned so far, or to press Stop/Exit to cancel the operation.

To gain extra memory:

Add optional memory. (See Memory

board on page 41.)

4

32


Section III

Software

Software and Network features

34

III


5

Software and Network features

5

The User’s Guide on the CD-ROM includes the Software User’s Guide and Network

User’s Guide for features available when connected to a computer (for example, printing and scanning). These guides have easy to use links that, when clicked, will take you directly to a particular section.

You can find information on these features:

Printing

Scanning

ControlCenter3 (Windows

®

)

ControlCenter2 (Macintosh)

Network Printing

Network Scanning

Note

See Accessing the Software User’s Guide

and Network User’s Guide on page 3.

How to read the HTML

User’s Guide

5

This is a quick reference for using the HTML

User’s Guide.

Windows

®

5

Note

If you have not installed the software, see

Viewing documentation (Windows

®

) on page 3.

a

From the Start menu, point to Brother,

DCP-9010CN from the programs group, then click User’s Guides in HTML

format.

b

Click on the manual you want (SOFTWARE

USER’S GUIDE or NETWORK USER’S

GUIDE) from the Top Menu.

c

Click the heading you would like to view from the list at the left of the window.

Macintosh

a

Make sure your Macintosh is turned on.

Insert the Brother CD-ROM into your

CD-ROM drive.

b

Double-click the Documentation icon.

c

Double-click your language folder, and then double-click top.html.

d

Click on the manual you want (SOFTWARE

USER’S GUIDE or NETWORK USER’S

GUIDE) in the top menu, and then click the heading you would like to read from the list at the left of the window.

5

34


Section IV

Appendixes

Safety and legal

Options

Troubleshooting and routine maintenance

Menu and features

Specifications

Glossary

36

41

43

105

113

124

IV


A

Safety and legal

Choosing a location

Put your machine on a flat, level, stable surface that is free of vibration and shocks, such as a desk. Put the machine near a standard grounded electrical socket. Choose a location where the temperature remains between 10

°C and 32.5 °C and the humidity is between 20% to 80%

(without condensation).

A

A

WARNING

DO NOT expose the machine to direct sunlight, excessive heat, open flames, salty or corrosive gasses, moisture or dust.

DO NOT place the machine near heaters, air conditioners, refrigerators, water or chemicals.

CAUTION

Avoid placing your machine in a high-traffic area.

Avoid placing your machine on a carpet.

DO NOT connect your machine to electrical sockets controlled by wall switches or automatic timers, or to the same circuit as large appliances that might disrupt the power supply.

Disruption of power can delete information from the machine’s memory.

Make sure cables leading to the machine do not constitute a trip hazard.

36


Safety and legal

To use the machine safely

A

Important safety instructions

1 Read all of these instructions.

2 Save them for later reference.

3 Follow all warnings and instructions marked on the product.

4 Unplug this product from the wall socket before cleaning inside of the machine. DO NOT use liquid or aerosol cleaners. Use a dry, lint-free soft cloth for cleaning.

5 DO NOT place this product on an unstable cart, stand, or table. The product may fall, causing serious damage to the product.

6 Slots and openings in the casing at the back or bottom are provided for ventilation. To ensure reliable operation of the product and to protect it from overheating, these openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surface. This product should never be placed near or over a radiator or heater. This product should never be placed in a built-in installation unless adequate ventilation is provided.

7 This product should be connected to an AC power source within the range indicated on the rating label. DO NOT connect it to a DC power source or inverter. If you are not sure, contact a qualified electrician.

8 This product is equipped with a 3-wire grounded plug. This plug will only fit into a grounded power outlet. This is a safety feature. If you are unable to insert the plug into the outlet, call your electrician to replace your obsolete outlet. DO NOT defeat the purpose of the grounded plug.

9 Use only the power cord supplied with this machine.

10 DO NOT allow anything to rest on the power cord. DO NOT place this product where people can walk on the cord.

11 Use the product in a well-ventilated area.

12 The power cord, including extensions, should be no longer than 5 metres.

DO NOT share the same power circuit with other high powered appliances, such as an air conditioner, copier, shredder, and so on. If you cannot avoid using the machine with these appliances, we recommend that you use a voltage transformer or a high-frequency noise filter.

Use a voltage regulator if the power source is not stable.

13 DO NOT place anything in front of the machine that will block printed pages. DO NOT place anything in the path of printed pages.

14 Wait until pages have exited the machine before picking them up.

A

A

37


15 Unplug this product from the power socket and refer all servicing to Brother Authorized Service

Personnel under the following conditions:

When the power cord is damaged or frayed.

If liquid has been spilled into the product.

If the product has been exposed to rain or water.

If the product does not operate normally when the operating instructions are followed.

Adjust only those controls that are covered by the operating instructions. Incorrect adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation.

If the product has been dropped or the casing has been damaged.

If the product exhibits a distinct change in performance, indicating a need for service.

16 To protect your product against power surges, we recommend the use of a power protection device (Surge Protector).

17 To reduce the risk of fire, electric shock and injury to people, note the following:

DO NOT use this product near appliances that use water, a swimming pool or in a wet basement.

DO NOT use the machine during an electrical storm (there is the remote possibility of an electrical shock).

DO NOT use this product in the vicinity of a gas leak.

38


Safety and legal

Libtiff Copyright and License

Use and Copyright

Copyright© 1988-1997 Sam Leffler

Copyright© 1991-1997 Silicon Graphics, Inc.

Permission to use, copy, modify, distribute, and sell this software and its documentation for any purpose is hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in all copies of the software and related documentation, and (ii) the names of Sam Leffler and Silicon Graphics may not be used in any advertising or publicity relating to the software without the specific, prior written permission of Sam Leffler and Silicon Graphics.

THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND,

EXPRESS, IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY

OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL,

INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY

DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS,

WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY

OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE

OF THIS SOFTWARE.

A

A


39

Trademarks

The Brother logo is a registered trademark of Brother Industries, Ltd.

Brother is a registered trademark of Brother Industries, Ltd.

Multi-Function Link is a registered trademark of Brother International Corporation.

Adobe, Flash, Illustrator, PageMaker, Photoshop, PostScript and PostScript 3 are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.

Microsoft, Windows, Windows Server and Internet Explorer are registered trademarks of Microsoft

Corporation in the United States and/or other countries.

Windows Vista is either a registered trademark or a trademark of Microsoft Corporation in the

United States and other countries.

Apple, Macintosh, Safari and TrueType are trademarks of Apple Inc., registered in the United

States and other countries.

Intel, and Pentium are trademarks of Intel Corporation in the U.S. and other countries.

AMD is a trademark of Advanced Micro Devices, Inc.

PowerPC is a registered trademark of IBM in the United States and/or other countries.

Epson is a registered trademark and FX-80 and FX-850 are trademarks of Seiko Epson

Corporation.

IBM and Proprinter are either registered trademarks or trademarks of International Business

Machines Corporation in the United States and/or other countries.

Nuance, the Nuance logo, PaperPort and ScanSoft are trademarks or registered trademarks of

Nuance Communications, Inc. or its affiliates in the United States and/or other countries.

All other trademarks are the property of their respective owners.

A

40


B

Options

B

Memory board

This machine has 64 MB of standard memory and one slot for optional memory expansion.

You can expand the memory up to 576 MB by installing dual in-line memory modules

(SO-DIMMs). When you add the optional memory, it increases the performance for both copier and printer operations.

In general, the machine uses industry-standard SO-DIMM with the following specifications:

Type: 144 pin and 64 bit output

CAS latency: 2

Clock frequency: 100 MHz or more

Capacity: 64, 128, 256 or 512 MB

Height: 31.75 mm

Dram Type: SDRAM 2 Bank

You can find more information about memory modules on this website: http://www.buffalo-technology.com/

Note

• There might be some SO-DIMMs that will not work with the machine.

• For more information, contact your

Brother dealer.

B

Installing extra memory

a

Turn off the machine’s power switch.

b

Disconnect the interface cable from the machine, and then unplug the power cord from the electrical socket.

Note

Be sure to turn off the machine’s power switch before you install or remove the

SO-DIMM.

c

Remove the plastic (1) and then metal (2) SO-DIMM covers.

2

B

B

1 d

Unpack the SO-DIMM and hold it by its edges.

IMPORTANT

To prevent damage to the machine from static electricity, DO NOT touch the memory chips or the board surface.

41


e

Hold the SO-DIMM by the edges and align the notches in the SO-DIMM with the protrusions in the slot. Insert the

SO-DIMM diagonally (1), then tilt it toward the interface board until it clicks into place (2).

1 2 f

Put the metal (2) and then the plastic (1)

SO-DIMM covers back on.

2

1 g

Plug the machine’s power cord back into the electrical socket first, and then connect the interface cable. h

Turn on the machine’s power switch.

Note

To make sure that you have installed the

SO-DIMM correctly, you can print the user settings page that shows the current

memory size. (See User Settings List on page 98.)

42


C

Troubleshooting and routine maintenance

C

Troubleshooting

If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips.

Most problems can be easily resolved by yourself. If you need additional help, the Brother

Solutions Center offers the latest FAQs and troubleshooting tips.

Visit us at http://solutions.brother.com/.

C

If you are having difficulty with your machine

Check the chart below and follow the troubleshooting tips.

Copy difficulties

Difficulties

Vertical black line appears in copies.

Copies are blank.

Suggestions

Black vertical lines on copies are typically caused by dirt or correction fluid on the

glass strip, or one or more corona wires are dirty. (See Cleaning the scanner glass

on page 67 and Cleaning the corona wires on page 69.)

Make sure you are loading the document correctly. (See Using the automatic

document feeder (ADF) on page 21 or Using the scanner glass on page 22.)

C

C

Printing difficulties

Difficulties

No printout.

The machine prints unexpectedly or it prints garbage.

Suggestions

Check that the machine is plugged in and the power switch is turned on.

Check that the toner cartridge and drum unit are installed correctly. (See

Replacing the drum units on page 86.)

Check the interface cable connection on both the machine and your computer.

(See the Quick Setup Guide.)

Check that the correct printer driver has been installed and chosen.

Check to see if the LCD is showing an error message. (See Error and

maintenance messages on page 55.)

Check the machine is online: (Windows Vista®) Click the Start button,

Control Panel, Hardware and Sound, and then Printers. Right-click

Brother DCP-9010CN Printer. Make sure that Use Printer Offline is unchecked. (Windows® XP and Windows Server® 2003) Click the Start button and choose Printers and Faxes. Right

click Brother DCP-9010CN

Printer. Make sure that Use Printer Offline is unchecked. (Windows® 2000)

Click the Start button and choose Settings and then Printers. Right

click

Brother DCP-9010CN Printer. Make sure that Use Printer Offline is unchecked.

Pull out the paper tray and wait until the machine stops printing. Then turn off the machine and disconnect from the power for several minutes.

Check the settings in your application to make sure it is set up to work with your machine.

43


Printing difficulties (continued)

Difficulties

The machine prints the first couple of pages correctly, then some pages have text missing.

The headers or footers appear when the document displays on the screen but they do not show up when it is printed.

The machine is not printing or has stopped printing.

Suggestions

Check the settings in your application to make sure that it is set up to work with your machine.

Your computer is not recognising the machine’s input buffer’s full signal. Make sure that you connected the interface cable correctly. (See the Quick Setup

Guide.)

There is an unprintable area on the top and bottom of the page. Adjust the top and

bottom margins in your document to allow for this. (See Unprintable area on page 15.)

Press Job Cancel.

As the machine cancels the job and clears it from the memory it may produce an incomplete printout.

Scanning difficulties

Difficulties

TWAIN errors appear while scanning.

OCR does not work.

Network scanning does not work.

Suggestions

Make sure that the Brother TWAIN driver is chosen as the primary source. In

PaperPort™ 11SE, click File, Scan or Get Photo and choose the Brother TWAIN driver.

Try increasing the scanning resolution.

See Network difficulties on page 46.

Software difficulties

Difficulties

Cannot install software or print.

Cannot perform ‘2 in 1’ or ‘4 in 1’ printing.

The machine does not print from

Adobe

®

Illustrator

®

.

Suggestions

Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair and reinstall the software.

Check that the paper size setting in the application and in the printer driver are the same.

Try to reduce the print resolution. (See Advanced tab in the Software User’s Guide on the CD-ROM.)

44


Troubleshooting and routine maintenance

Paper handling difficulties

Difficulties

The machine does not load paper.

The LCD shows No Paper or a

Paper Jam message.

The machine does not feed paper from the manual feed slot.

How do I print on envelopes?

What paper can I use?

There is a paper jam.

Suggestions

If there is no paper, load a new stack of paper into the paper tray.

If there is paper in the paper tray, make sure it is straight. If the paper is curled, you should straighten it. Sometimes it is helpful to remove the paper, turn the stack over and put it back into the paper tray.

Reduce the amount of paper in the paper tray, and then try again.

Make sure that manual feed mode is not chosen in the printer driver.

Clean the paper pick-up roller. See Cleaning the paper pick-up rollers on page 75.

If the LCD shows the Paper Jam message and you still have a problem, see

Paper jams on page 61.

Make sure that Manual is chosen in the printer driver.

Make sure the paper or print media is loaded correctly in the manual feed slot.

See Loading paper in the manual feed slot on page 11.

You can load envelopes from the manual feed slot. Your application must be set up to print the envelope size you are using. This is usually done in the Page Setup or Document Setup menu of your application. (See your application’s manual for more information.)

You can use thin paper, plain paper, thick paper, bond paper, recycled paper, envelopes and labels that are made for laser machines. (For details, see

Acceptable paper and other print media on page 16.)

Clear the jammed paper. (See Paper jams on page 61.)

Print quality difficulties

Difficulties

Printed pages are curled.

Printed pages are smeared.

Printouts are too light.

Suggestions

Low quality thin or thick paper or not printing on the recommended side of the paper could cause this problem. Try turning over the stack of paper in the paper tray.

Make sure that you choose the Paper Type that suits the print media type you

are using. (See Acceptable paper and other print media on page 16.)

The Paper Type setting may be incorrect for the type of print media you are using,

or the print media may be too thick or have a rough surface. (See Acceptable

paper and other print media on page 16 and Basic tab in the Software User’s

Guide on the CD-ROM.)

If this problem occurs when making copies, set Toner Save mode to Off in

the machine menu settings. (See Toner Save on page 24.)

Set Toner Save mode to Off in the Advanced tab in the printer driver. (See

Advanced tab in the Software User’s Guide on the CD

-

ROM.)

In the Basic tab of the printer driver, click the Settings button and check the

Enhance Black Printing check box.

C

45


Network difficulties

Difficulties Suggestions

Cannot print over a wired Network. If you are having Network problems see the Network User’s Guide on the

CD-ROM for more information.

Make sure your machine is powered on and is on-line and in the Ready mode.

Print the Network Configuration list to see your current Network settings. (See

Network Configuration List on page 99.) Reconnect the LAN cable to the hub to

verify that the cable and network connections are good. If possible, try connecting the machine to a different port on your hub using a different cable. If the connections are good, the lower LED of the back panel of the machine will be green.

The network scanning feature does not work.

The network printing feature does not work.

(Windows

®

) The firewall setting on your PC may be rejecting the necessary network connection. Follow the instructions below to configure Windows

®

(Windows

®

XP SP2)

Firewall. If you are using other personal firewall software, see the User’s Guide for your software or contact the software manufacturer.

a

Click the Start button, Control Panel, Network and Internet

Connections and then Windows Firewall. Make sure that Windows

Firewall on the General tab is set to On.

b

Click the Advanced tab and Settings... c

Click the Add button.

d

To add port 54925 for network scanning, enter the information below:

1. In Description of service: Enter any description, for example “Brother

Scanner”.

2. In Name or IP address (for example 192.168.0.12) of the computer

hosting this service on your network: Enter “Localhost”.

3. In External Port number for this service: Enter “54925”.

4. In Internal Port number for this service: Enter “54925”.

5. Make sure UDP is chosen.

6. Click OK.

e

If you still have trouble with your network connection, click the Add button.

f

To add port 137 for network scanning and network printing, enter the information below:

1. In Description of service: Enter any description, for example “Brother network scanning”.

2. In Name or IP address (for example 192.168.0.12) of the computer

hosting this service on your network: Enter “Localhost”.

3. In External Port number for this service: Enter “137”.

4. In Internal Port number for this service: Enter “137”.

5. Make sure UDP is chosen.

6. Click OK.

g

Make sure that the new setting is added and is checked, and then click

OK.

46



Network difficulties (continued)

Difficulties

The network scanning feature does not work.

The network printing feature does not work.

(continued)

Suggestions

(Windows Vista

®

)

a

Click the Start button, Control Panel, Network and Internet, Windows

Firewall and click Change settings.

b

When the User Account Control screen appears, do the following.

Users who have administrator rights: Click Continue.

For users who do not have administrator rights: Enter the administrator password and click OK.

c

Make sure that Windows Firewall on the General tab is set to On.

d

Click the Exceptions tab.

e

Click the Add port... button.

f

To add port 54925 for network scanning, enter the information below:

1. In Name: Enter any description. (for example “Brother Scanner”)

2. In Port number: Enter “54925”.

3. Make sure UDP is chosen. Then click OK.

g

Make sure that the new setting is added and is checked, and then click

OK.

Your computer cannot find your machine.

h

If you still have trouble with your network connection such as network scanning or printing, check File and Printer Sharing box in the

Exceptions tab and then click OK.

(Windows

®

) The firewall setting on your PC may be rejecting the necessary network connection. (For details, see the instructions above.)

(Macintosh) Re-select your machine in the Device Selector application located in Macintosh HD/Library/Printers/Brother/Utilities/DeviceSelector or from the Model pop-up menu of ControlCenter2.

Other

Difficulties

The machine will not turn on.

Suggestions

Adverse conditions on the power connection (such as lightning or a power surge) may have triggered the machine’s internal safety mechanisms. Turn the machine off and unplug the power cord. Wait for ten minutes, then plug in the power cord and turn the machine on.

If the problem is not solved, turn off the machine. Plug the power cord into a different known working outlet and turn on the machine.

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47


Improving the print quality

If you have a print quality problem, print a test page first (Menu, 3, 2, 3). If the printout looks good, the problem is probably not the machine. Check the interface cable connections or try printing a different document. If the printout or test page printed from the machine has a quality problem, check the following steps first. And then, if you still have a print quality problem, check the chart below and follow the recommendation.

a

Check that you use the paper that meets our specifications. (See Acceptable paper and other

print media on page 16.)

Note

To get the best print quality, we suggest using the recommended paper. (See Recommended

paper and print media on page 16.)

b

Check that the drum units and toner cartridges are installed correctly.

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Examples of poor print quality

White lines, bands or ribbing across the page

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.




Recommendation

Put in a new drum unit. (See Replacing the drum units on page 86.)

You may only need to replace one drum unit to solve the print problem. To identify which drum needs to be replaced, please visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips.

Colours are light or unclear on the whole page





Make sure Toner Save mode is off in the control panel of the machine or the printer driver.

Make sure that you choose the proper media type in the printer driver

or in the machine's Paper Type menu setting. (See Acceptable paper

and other print media on page 16 and Basic tab in the Software

User's Guide on the CD-ROM.)

Shake all four toner cartridges gently.

Wipe the windows of all four LED heads with a dry lint free soft cloth.

(See Cleaning the LED heads on page 68.)

48




White streaks or bands down the page









Recommendation



Clean all four drum units. (See Cleaning the drum unit on page 70.)

Identify the missing colour and put in a new toner cartridge. (See

Replacing a Toner cartridge on page 79.)

You may only need to replace one toner cartridge to solve the print problem. To identify which toner cartridge needs to be replaced, please visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips.





Coloured streaks or bands down the page









Vertical streaks in a light background





Clean all four corona wires (one for each colour) inside the drum unit

by sliding the green tab. (See Cleaning the corona wires on page 69.)

Make sure the corona wire cleaners are at their home positions (a).

Clean the scanner glass and scanner glass strip. (See Cleaning the

scanner glass on page 67.)

Replace the toner cartridge that matches the colour of the streak or

band. (See Replacing a Toner cartridge on page 79.)






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49



Coloured lines across the page









Recommendation

If coloured lines appear at 30 mm intervals, replace the toner

cartridge that matches the colour of the line. (See Replacing a Toner

cartridge on page 79.)

If coloured lines appear at 94 mm intervals, put in a new drum unit

that matches the colour of the line. (See Replacing the drum units on page 86.)

White spots or hollow print





Completely blank or some colours are missing









Coloured spots at 94 mm

94 mm

94 mm





If the problem is not solved after printing a few pages, the drum unit

may be stained. Clean all four drum units. (See Small spots on the

printed pages in Cleaning the drum unit on page 70.)

Make sure that the media type settings in the printer driver and in the machine's Paper Type menu matches the type of paper you are

using. (See Acceptable paper and other print media on page 16 and

Basic tab in the Software User's Guide on the CD-ROM.)

Check the machine’s environment. Conditions such as high humidity

can cause white spots or hollow print. (See Choosing a location on page 36.)

Put in a new toner cartridge. (See Replacing a Toner cartridge on page 79.)




If the problem is not solved after printing a few pages, the drum unit may have glue from a label stuck on the drum surface. Clean the

drum unit. (See Large spots on the printed pages on page 72.)



Coloured spots at 30 mm





30 mm

30 mm

Identify the colour causing the problem and put in a new toner

cartridge. (See Replacing a Toner cartridge on page 79.)


50




Toner scatter or toner stain





The colour of your printouts is not what you expected

Recommendation

Check the machine’s environment. Conditions such as high humidity and high temperatures may cause this print quality problem.

(See Choosing a location on page 36.)




If the problem continues, put in a new drum unit. (See Replacing the

drum units on page 86.)



Perform the calibration. (See Calibration on page 75.)

Adjust the colour by using the custom setting in the driver and by using the control panel of the machine. Colours the machine can print and colours you see on a monitor are different. The machine may not be able to reproduce the colours on your monitor.

If colours appear in the printed grey areas, make sure there is a check in the Improve Grey Colour check box of the printer driver. (See

Basic tab for Windows

®

printer driver, Advanced tab for Macintosh printer driver or Printer Features for Macintosh BR-Script printer driver in the Software User's Guide on the CD-ROM.)

If shaded areas look dull, remove the check from the Improve Grey

Colour check box.

If a printed black graphic is too light, choose Enhance Black Printing mode in the printer driver. (See Settings Dialog for Windows

®

printer driver, Advanced options for Windows

®

BR-Script printer driver, Print

Settings for Macintosh printer driver or Printer Features for Macintosh

BR-Script printer driver in the Software User's Guide on the

CD-ROM.)




Identify the colour causing the problem and put in a new drum unit. (See


You may only need to replace one drum unit to solve the print problem.

To identify which drum needs to be replaced, please visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips.

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51



All one colour

Recommendation

Identify the colour causing the problem and put in a new drum unit.

(See Replacing the drum units on page 86.)


Colour misregistration









Uneven density appears periodically across the page





Thin lines do not print

Make sure that the machine is on a solid level surface.

Perform the auto colour registration using the control panel (see Auto

Registration on page 76) or perform the manual colour registration using the control panel (see Manual Registration on page 76).




Put in a new belt unit. (See Replacing the belt unit on page 89.)

Perform the calibration. (See Calibration on page 75.)

Adjust the contrast or brightness when you are in copy mode. (See

Adjusting Contrast, Colour and Brightness on page 30.)

Identify the colour that is uneven and put in a new toner cartridge for

that colour. (See Replacing a Toner cartridge on page 79.)


Identify the colour that is uneven and put in a new drum unit. (See




Change the print resolution.

If you use Windows

®

printer driver, choose Improve Pattern

Printing or Improve Thin Line in Settings of Basic tab. (See

Settings Dialog in the Software User's Guide on the CD-ROM.)

52



Wrinkle





Offset image









Poor fixing






Recommendation

Change to the recommended type of paper.

Make sure that the back cover is closed correctly.

Make sure that two grey levers inside the back cover are in the up position.

Make sure that the media type settings in the printer driver and in the machine’s Paper Type menu matches the type of paper you are







Check the machine’s environment. Conditions such as dry and low

temperatures may cause this print quality problem. (See Choosing a

location on page 36.)








Choose Improve Toner Fixing mode in the printer driver. (See Other

Print Options (For Windows

®

printer driver), Advanced options (For

Windows

®

BR-Script printer driver), Print Settings (For Macintosh printer driver) or Printer Features (For Macintosh BR-Script printer driver) in the Software User's Guide on the CD-ROM.)

If this selection does not provide enough improvement, select

Thicker paper in Media Type settings.

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53



Curled or wavy

Uneven density or faded









Recommendation

Choose Reduce Paper Curl mode in the printer driver when you do not use our recommended paper. (See Other Print Options (For

Windows

®

printer driver), Advanced options (For Windows

®

BR-Script printer driver), Print Settings (For Macintosh printer driver) or Printer Features (For Macintosh BR-Script printer driver) in the

Software User's Guide on the CD-ROM.)

If you do not use the machine often, the paper may have been in the paper tray too long. Turn over the stack of paper in the paper tray.

Also, fan the paper stack and then rotate the paper 180

° in the paper tray.

Store the paper where it will not be exposed to avoid high temperatures and high humidity.

Fully open the top cover and then close it again.

Envelope creases Make sure that the envelope levers are pulled down when you are printing envelopes.

54



Error and maintenance messages

As with any sophisticated office product, errors may occur and consumable items may need to be replaced. If this happens, your machine identifies the error or required routine maintenance and shows the appropriate message. The most common error and maintenance messages are shown below.

You can clear most errors and perform routine maintenance messages by yourself. If you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips:

Visit us at http://solutions.brother.com/.

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Error Message

Belt End Soon

Calibrate

Cartridge Error

Put the Black (K)

Toner Cartridge back

in.

1

1

The colour of the problem toner cartridge is shown in the message.

Cause

The belt unit is near the end of its life.

Calibration failed.

The toner cartridge is not installed correctly.

Action

Buy a new belt unit before you get a

Replace Belt message.

Press Mono Start or Colour Start and try it again.

Turn off the machine. Wait a few seconds, then turn it on again.

Identify the colour causing the problem and put in a new drum unit. (See


To identify the colour of the drum unit, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips.

Put in a new belt unit. (See Replacing the

belt unit on page 89.)

Put in a waste toner box. (See Replacing

the waste toner box on page 93.)

If the problem continues, call your dealer or Brother Customer Service.

Take out the drum unit and toner cartridge assembly for the toner colour that is indicated on the LCD. Remove the toner cartridge and then re-install it in the drum.

Put the drum unit and toner cartridge assembly back into the machine again.

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55


Error Message

Cooling Down

Wait for a while

Cover is Open

Cover is Open

DIMM Error

Document Jam

Drum Error

Drum End Soon(X)

1

Drums End Soon

Fuser Error

Cause

The temperature of the drum unit or toner cartridge is too hot. The machine will pause its current print job and go into cooling down mode. During the cooling down mode, you will hear the cooling fan running while the LCD shows

Cooling Down, and

Wait for a while.

The drum unit for the colour indicated on the LCD is near the end of its life.

The drum units are near the end of their life.

The temperature of fuser unit does not rise at a specified temperature within specified time.

The fuser unit is too hot.

Action

Make sure that you can hear the fan in the machine spinning and that the exhaust outlet is not blocked by something.

If the fan is spinning, remove any obstacles that surround the exhaust outlet, and then leave the machine turned on but do not use it for several minutes.

If the fan is not spinning, disconnect the machine from the power for several minutes, then reconnect it.

Close the ADF cover of the machine, then press Stop/Exit.

Close the top cover of the machine.

The ADF cover is not closed completely.

The top cover is not closed completely.

The fuser cover is not closed completely or paper was jammed in the back of the machine when you turned on the power.

The DIMM is not installed correctly. Or the DIMM is broken.

The document was not inserted or fed correctly, or the document scanned from the ADF was too long.

The corona wire on the drum unit needs to be cleaned.

It is time to replace the drum units.

Close the fuser cover of the machine.

Make sure paper is not jammed inside the back of the machine, and then close the fuser cover and press Mono Start or

Colour Start.

Turn off the machine. Re-install the DIMM correctly. Wait a few seconds, and then turn it on again. If this error message appears again, replace the DIMM with a new one.

(See Installing extra memory on page 41.)

See Document jams on page 60 or Using the

automatic document feeder (ADF) on page 21.

Clean the corona wire on the drum unit. (See

Cleaning the corona wires on page 69.)

Replace the drum unit with a new one for the colour that is indicated on the LCD. (See


Buy new drum unit for the colour indicated on the LCD before you get a

Replace Drum(X)

1

message.

Buy new drum units before you get a

Replace Drums message.

Turn the power switch off, wait a few seconds, and then turn it on again. Leave the machine for 15 minutes with the power on.

56



Error Message

Init Unable XX

Jam Inside

Jam Rear

Jam Tray

No Belt Unit

No Paper

No Toner

No Waste Toner

Out of Memory

Cause

The machine has a mechanical problem.

The paper is jammed inside the machine.

The paper is jammed in the back of the machine.

The paper is jammed in the paper tray of the machine.

The belt unit is not installed correctly.

The machine is out of paper or paper is not correctly loaded in the paper tray.

(See Paper jams on page 61.)


Re-install the belt unit. (See Replacing the



Refill the paper in the paper tray and press Mono Start or Colour Start or put the paper in the manual feed slot.

Remove the paper and load it again.

Then press Mono Start or Colour Start.

If the problem is not solved, the paper pick-up roller may be stained. Clean the

paper pickup roller. (See Cleaning the

paper pick-up rollers on page 75.)

Re-install the toner cartridge or the drum unit that is indicated on the LCD.

The toner cartridge or the drum unit and toner cartridge assembly is not installed correctly.

The waste toner box is not installed correctly.

The machine’s memory is full.

Action


Disconnect the machine from the power for several minutes, then reconnect it.

If the problem continues, call your

Brother dealer.


Re-install the waste toner box. (See

Replacing the waste toner box on page 93.)

Copy operation in progress


Press Mono Start or Colour Start to copy the scanned pages.

Press Stop/Exit and wait until the other operations in progress finish, and then try again.

Clear the data from the memory. (See

Out of memory message on page 32.)

Print operation in process

Reduce print resolution. (See Advanced tab in the Software User’s Guide on the

CD-ROM.)

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57


Error Message

Print Unable XX

Print Unable 1A

Registration

Replace Belt

Replace Drums

Replace Drum(X)

1

Replace Fuser

Replace PF Kit

Replace Toner

Replace WT Box

Cause


One of the issues that can cause this error is that condensation may form inside the machine after a room temperature change.

Registration failed.

Action




Brother dealer.

Turn the power switch off and fully open the top cover. Leave the machine off and open for 30 minutes to remove any condensation from inside the machine, then close the top cover and turn the machine on again. If this does not clear the error, call your dealer or a

Brother Customer Service.

Press Mono Start or Colour Start and try again.


Turn off the machine’s power switch.

Wait a few seconds, then turn it on again.

Try Manual Registration, Menu, 3, 7.

(See Manual Registration on page 76.)

Put in a new belt unit. (See Replacing the


It is time to replace the drum units.


Brother dealer.

It is time to replace the belt unit.

Replace the belt unit. (See Replacing the


Replace the drum units.

The drum unit counter was not reset when a new drum was installed.


Reset the drum unit counter.

(See Resetting the drum counter on page 89.)

It is time to replace the drum unit for the indicated colour.

Replace the drum unit for the colour indicated on the LCD.


It is time to replace the fuser unit. Call your Brother dealer to replace the fuser unit.

It is time to replace the paper feeding kit.

The toner cartridge is at the end of its life.

It is time to replace the waste toner box.

Call your Brother dealer to replace the PF

Kit.

Replace the toner cartridge for the colour

indicated on the LCD. (See Replacing a

Toner cartridge on page 79.)

Replace the waste toner box. (See

Replacing the waste toner box on page 93.)

58



Error Message

Scan Unable XX

Short paper

Size mismatch

Small paper

Toner Low

WT Box End Soon

Cause


Action



The paper size detected is shorter than the paper size defined in the print job and the paper size being used requires the back cover to be open.

The paper in the tray is not the correct size.


Brother dealer.

Open the back cover (back output tray) and remove any printed pages. Leave the back cover open and press Mono Start or

Colour Start.

The paper size defined in the printer driver requires the back cover to be open.

Load the correct size of paper in the tray and set the “Paper Size” (Menu, 1, 1, 2 (See

Paper Size on page 23)).

Open the back cover (back output tray) and press Mono Start or Colour Start. (See

Printing on thick paper, labels, envelopes or

small paper on page 12.)

The toner cartridge is near the end of its life.

Buy a new toner cartridge for the colour that is indicated on the LCD before you get a

Replace Toner message.

The waste toner box is almost full. Buy a new waste toner box before you get a

Replace WT Box message.

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1

(X) shows the toner cartridge or drum unit colour that is near the end of its life. (K)=Black, (Y)=Yellow, (M)=Magenta,

(C)=Cyan.


59

Document jams

If the document is jammed, follow the steps below.

C

IMPORTANT

After removing a jammed document, check that no paper scraps are left in the machine that could cause another jam.

Document is jammed in the top of the

ADF unit

C

a

Take out any paper from the ADF that is not jammed.

b

Open the ADF cover.

c

Pull the jammed document out to the left.

Document is jammed under the document cover

a


C

b

Lift the document cover.

c

Pull the jammed document out to the right.

d

Close the ADF cover.

e


d

Close the document cover.

e


Document is jammed at the output tray

a


C

b

Pull the jammed document out to the right.

c


60


Paper jams

To clear paper jams, please follow the steps in this section.

C

IMPORTANT

Please confirm that you have installed all toner cartridges and drum units in the machine. Failure to install these items or incorrect installation may cause a paper jam in your Brother machine.

Note

If the error message remains, open and close the top cover and fuser cover firmly to reset the machine.

Note

The LCD names for the paper trays are as follows:

• Standard paper tray: Tray

• Manual Feed Slot: Manual Feed


Paper is jammed in the Paper Tray

If the LCD shows Jam Tray, follow these steps: a


C

b

Use both hands to slowly pull out the jammed paper.

C


IMPORTANT

If the paper cannot easily be removed in this direction, stop and follow the

instructions for Paper is jammed inside the

machine on page 64.

Note

Pulling out the jammed paper downwards allows you to remove the paper easier.

61

c

Make sure the paper is below the maximum paper mark (b) of the paper tray. While pressing the green paperguide release lever, slide the paper guides to fit the paper size. Make sure that the guides are firmly in the slots.

(See Loading paper in the standard

paper tray on page 9.)

d

Put the paper tray firmly back in the machine.

e

Press Mono Start or Colour Start to resume printing.

Paper is jammed at the output paper tray

C

When the paper is jammed at the output paper tray, follow these steps: a

Open the scanner using both hands.

b

Press down the green lever and remove the paper.

c

Push the scanner down with both hands to close it.

Note

When the top cover is open, you cannot open the scanner.

62


Paper is jammed at the back of the machine

If the LCD shows Jam Rear, a paper jam has occurred behind the face-up output tray.

Follow these steps:

C

a

Turn off the machine. Disconnect all cables, and then unplug the power cord from the electrical socket. Leave the machine turned off for 10 minutes to cool down.

b

Open the back cover.

Troubleshooting and routine maintenance d

Using both hands, gently pull the jammed paper out of the fuser unit.

e

Close the fuser cover (1).

1

CAUTION

HOT SURFACE

After you have just used the machine, some internal parts of the machine will be extremely hot. Wait at least 10 minutes for the machine to cool down before attempting to clear the paper jam.

c

Push down and pull the green tabs at the left and right hand sides toward you and fold down the fuser cover (1).

f

Fully close the back cover.

g

Plug the machine's power cord back into the electrical socket first, and reconnect all cables. Turn on the machine's power switch.

C

1


63

Paper is jammed inside the machine

If the LCD shows Jam Inside, follow these steps:

C

a

Turn off the machine. Disconnect all cables, and then unplug the power cord from the electrical socket.

b

Fully open the top cover by lifting up on the handle (1).

c

Take out all the drum unit and toner cartridge assemblies. Repeat this for all the drum unit and toner cartridge assemblies.

1

CAUTION

HOT SURFACE

After you have just used the machine, some internal parts of the machine will be extremely hot. Wait at least 10 minutes for the machine to cool down before attempting to clear the paper jam.

IMPORTANT

When the scanner is open, you cannot open the top cover.

IMPORTANT

• We recommend that you place the drum unit and toner cartridge assemblies on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.

• To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration.

• Handle the toner cartridge carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once.

64


• To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations.

Troubleshooting and routine maintenance e

Slide each drum unit and toner cartridge assembly into the machine. Make sure that you match the toner cartridge colour to the same colour label on the machine.

Repeat this for all the drum unit and toner cartridge assemblies. d

Pull out the jammed paper slowly.

M

Y

K

C

C-Cyan M-Magenta Y-Yellow K-Black f

Close the top cover.

g

Plug the machine’s power cord back into the electrical socket first, and reconnect all cables. Turn on the machine.

C

65


Routine maintenance

Clean the outside and inside of the machine regularly with a dry, lint-free cloth. When you replace the toner cartridge or the drum unit, make sure that you clean the inside of the machine. If printed pages are stained with toner, clean the inside of the machine with a dry, lint-free cloth.

WARNING

Use neutral detergents. Cleaning with volatile liquids such as thinner or benzine will damage the surface of the machine.

DO NOT use any flammable substances, spray or organic solvent/liquids containing alcohol/ammonia to clean the inside or outside of the machine. Doing this may cause a fire or electrical shock. (For more

information see Important safety

instructions on page 37.)

C

Cleaning the outside of the machine

C

a


b


c

Wipe the outside of the machine with a dry, lint-free soft cloth to remove dust.

Be careful not to inhale toner.

d

Remove any paper that is in the paper tray.

66


e

Wipe the inside and the outside of the paper tray with a dry, lint-free soft cloth to remove dust.

Troubleshooting and routine maintenance c

In the ADF unit, clean the white bar (1) and the scanner glass strip (2) underneath it with a soft lint-free cloth moistened with water.

1

2 f

Re-load the paper and put the paper tray firmly back in the machine.

g


Cleaning the scanner glass

a

Turn off the machine. Disconnect all cables and then unplug the power cord from the electrical socket.

b

Lift the document cover (1).

Clean the white plastic surface (2) and scanner glass (3) underneath it with a soft lint-free cloth moistened with water.

1

2

3

C

d


Note

In addition to cleaning the scanner glass and glass strip with a soft lint-free cloth moistened with water, run your finger tip over the glass to see if you can feel anything on it. If you feel dirt or debris, clean the glass again concentrating on that area. You may need to repeat the cleaning process three or four times. To test, make a copy after each cleaning.

C

67


Cleaning the LED heads

WARNING

DO NOT use any flammable substances, spray or organic solvent/liquids containing alcohol/ammonia to clean the inside or outside of the machine. Doing this may cause a fire or electrical shock. For more

information see Important safety

instructions on page 37.

C

IMPORTANT

DO NOT touch the windows of the LED heads with your fingers.

a

Before you clean the inside of the machine, turn off the machine. Unplug the power cord from the electrical socket.

b


1 c

Wipe the windows of the LED heads (1) with a dry, lint-free cloth. Be careful not to touch the windows of the LED heads (1) with your fingers.

1

1 d


e

Plug the machine’s power cord back into the electrical socket. Turn on the machine.

IMPORTANT


68


Cleaning the corona wires

If you have print quality problems, clean the corona wires as follows: a


b


C

1


IMPORTANT

• We recommend that you place the drum unit and toner cartridge assembly on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.


IMPORTANT


c

Take out the drum unit and toner cartridge assemblies.

d

Clean the primary corona wire inside the drum unit by gently sliding the green tab from left to right and right to left several times.

C

1

Note

Be sure to return the tab to the home position (a) (1). If you do not, printed pages may have a vertical stripe.

69


e


Cleaning the drum unit

Small spots on the printed pages

If your printout has any small white or coloured spots, follow the steps below to solve the problem.

a


C

C

M

Y

K

C

C-Cyan M-Magenta Y-Yellow K-Black f

Repeat steps c to e to clean the

remaining corona wires.

g


h

Plug the machine’s power cord back into the electrical socket first, and then reconnect all cables. Turn on the machine.

b


70


c

Using both hands, put one blank sheet of paper in the manual feed slot until the front edge of the paper touches the paper feed roller. Wait until the machine automatically feeds the paper. When you feel the machine pull in the paper, let go.

Troubleshooting and routine maintenance e

Press Mono Start or Colour Start. The machine will pull in the piece of paper and start cleaning the drum unit.

Drum Cleaning

Please Wait

Note

• Make sure that the paper is straight and in the correct position on the manual feed slot. If it is not, the paper may not be fed correctly, resulting in a paper jam.

• Do not put more than one piece of paper in the manual feed slot at any one time, as it may cause a jam.

• If you put paper in the manual feed slot before the machine is in the Ready mode, an error may occur and the machine will stop printing.

d

Make sure that the machine is in the

Ready mode.


Drum Cleaning

Press Start f

When the machine has finished cleaning, Completed appears on the

LCD. Press Stop/Exit so that the machine returns to the Ready mode.

g

Repeat steps c to f two more times

using a new blank sheet of paper each time. Upon completion please discard the used paper. If the print problem is not resolved please contact your

Brother dealer.

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71


Large spots on the printed pages

If your printout has coloured spots at 94 mm intervals, follow the steps below to solve the problem.

C

a


b


c

See the print sample to identify the colour causing the problem. The colour of the spots is the colour of the drum you should clean. For example, if the spots are cyan, you should clean the drum for cyan. Take out the drum unit and toner cartridge assembly of the colour causing the problem.

1

IMPORTANT


IMPORTANT



72


d

Push down the green-labelled lock lever (1) and take the toner cartridge out of the drum unit.

Troubleshooting and routine maintenance f

Turn the drum unit gear by hand while looking at the surface of the OPC drum (1).

1

1

IMPORTANT

Handle the toner cartridge carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once.

e

Put the print sample in front of the drum unit, and find the exact position of the poor print.

g

When you have found the mark on the drum that matches the print sample, wipe the surface of the OPC drum with a dry cotton swab until the dust or glue on the surface comes off.

C

IMPORTANT

DO NOT clean the surface of the photosensitive drum with a sharp object.

73


h

Put the toner cartridge back firmly into the drum unit until you hear it lock into place.

i

Slide each drum unit and toner cartridge assembly into the machine. Make sure that you match the toner cartridge colour to the same colour label on the machine. h

M

Y

K

C

Note

Make sure that you put in the toner cartridge correctly or it may separate from the drum unit.

C-Cyan M-Magenta Y-Yellow K-Black j


k

Plug the machine’s power cord back into the electrical socket first, and then reconnect all cables. Turn on the machine.

74


Cleaning the paper pick-up rollers

If you have paper feed problems, clean the paper pick-up rollers as follows: a

Turn off the machine. Unplug the power cord from the electrical socket.

b


C

c

Tightly wring out a lint-free cloth soaked in lukewarm water, and then wipe the separator pad (1) of the paper tray with it to remove dust.

1

Troubleshooting and routine maintenance d

Wipe the two pick-up rollers (1) inside of the machine to remove dust.

1 e

Put the paper tray back in the machine.

f

Plug the machine’s power cord back into the electrical socket. Turn on the machine.

Calibration

The output density for each colour may vary depending on the environment the machine is in such as temperature and humidity.

Calibration helps you to improve the colour density.

a

Press Menu, 3, 5. b

Press a or b to select Calibrate. c

Press OK. d

Press 1 to select Yes. e


You can reset the calibration parameters back to those set at the factory.

a

Press Menu, 3, 5. b

Press a or b to Reset.

c

Press OK.

d

Press 1 to select Yes.

C

C

75


e


Note

• If an error message is displayed, press

Stop/Exit and try again. For more

information, see Error and maintenance

messages on page 55.

• If you print using Windows

®

printer driver, you need to perform the calibration from the Windows

®

printer driver. See

Advanced tab in the Software User's

Guide on the CD-ROM.

• If you print using the Macintosh printer driver, you need to perform the calibration using the status monitor. See Status

Monitor in the Software User's Guide on the CD-ROM. When the Status Monitor is open, choose Control / Color

Calibration from the menu bar.

Auto Registration

C

Registration

If solid areas of colour or images have cyan, magenta or yellow fringes, you can use the auto-registration feature to correct the problem.

C

a

Press Menu, 3, 6, 1. b

To start, press 1.

To exit, press 2. c


Frequency

You can set the machine to carry out auto registration regularly, and also how often it occurs.

C

a

Press Menu, 3, 6, 2. b

Press a or b to choose Low, Medium,

High or Off.

Press OK. c


76


Manual Registration

If colour still appears incorrectly after autoregistration, you will need to perform manual registration.

a

Press Menu, 3, 7, 1. b

Press Mono Start or Colour Start to start printing the colour registration chart.

c

When the machine has finished printing the registration sheet, press 2

(Set Registration) to correct the colour manually.

d

Starting at 1 (Magenta) on the chart, check which coloured bar has the most uniform print density and enter its number into the machine using the a and b keys.

Press OK.

Repeat for 2 (Cyan), 3 (Yellow), 4, 5, 6 to 9.

e


C


Replacing the consumable items

The following messages appear on the LCD in the Ready mode. These messages provide advanced warnings to replace the consumable items before they reach the end of their life. To avoid any inconvenience, you may want to buy spare consumable items before the machine stops printing.

C

LCD messages

Toner Low

Prepare New X

Toner Cartridge.

Consumable item to replace

Toner cartridge

X = Cyan,

Magenta, Yellow,

Black

Drums End Soon 4 Drum units

Drum End Soon(X)

1 Drum unit

X = C, M, Y, K

C = Cyan

M = Magenta

Y = Yellow

K = Black

Belt End Soon

Belt unit

WT Box End Soon Waste toner box

Approximate life How to replace

<Black>

2,200 pages

<Cyan, Magenta,

Yellow>

1,400 pages

1 2

15,000 pages

1 3 4

15,000 pages

1 3 4

50,000 pages

50,000 pages

1 2

1

1

See page 79.

See page 85.

See page 85.

See page 89.

See page 93.

1

2

3

4

5

6

7

A4 or Letter size single-sided pages.

Approx. cartridge yield is declared in accordance with ISO/IEC 19798.

1 page per job.

Drum life is approximate and may vary by type of use.

Contains 4pc. Drum Set.

Contains 1pc. Black Drum Unit.

Contains 1pc. Colour Drum Unit.

You will need to replace certain parts and clean the machine regularly.

Model name

TN-230BK,

TN-230C,

TN-230M,

TN-230Y

DR-230CL

5

DR-230CL-BK

6

,

DR-230CL-CMY

7

BU-200CL

WT-200CL

C

77


4

5

6

7

8

1

2

3

LCD messages Consumable item to replace

Replace Toner

Toner cartridge

Approximate life How to replace

See page 79.

Replace Drums

4 Drum units

Replace Drum(X) 1 Drum unit

Drum Error

8

Replace Belt

X = C, M, Y, K

C = Cyan

M = Magenta

Y = Yellow

K = Black

Drum unit

Belt unit

Replace WT Box Waste toner box

Replace Fuser

Fuser unit

Replace PF Kit Paper feeding kit

<Black>

2,200 pages

1 2

<Cyan, Magenta,

Yellow>

1,400 pages

1 2

15,000 pages

1 3 4

15,000 pages

1 3 4

15,000 pages

50,000 pages

50,000 pages

50,000 pages

50,000 pages

1 3 4

1

1

1

1

See page 86.

See page 86.

See page 86.

See page 89.

See page 93.

Model name

TN-230BK,

TN-230C,

TN-230M,

TN-230Y

DR-230CL

BU-200CL

WT-200CL

5

DR-230CL-BK

6

,

DR-230CL-CMY

7

Call your dealer or Brother Customer

Service for a replacement fuser unit.

Call your dealer or Brother Customer

Service for a replacement paper feeding kit.



1 page per job.

Drum life is approximate and may vary by type of use.

Contains 4pc. Drum Set.

Contains 1pc. Black Drum Unit.

Contains 1pc. Colour Drum Unit.

The Drum Error message has two cases: If the scroll message shows Replace the Drum Unit. you will need to replace the drum unit. If the scroll message shows Slide the Green tab on Drum Unit. you do not need

to replace the drum unit, you just need to clean the corona wires. (See Cleaning the corona wires on page 69.)

78



Note

• Discard used consumable items according to local regulations. If you choose not to return your used consumable, please discard the used consumable according to local regulations, keeping it separate from domestic waste. If you have questions, call your local waste disposal office.

• We recommend placing used consumable items on a piece of paper to prevent accidentally spilling or scattering the material inside.

• If you use paper that is not a direct equivalent for the recommended paper, the life of consumable items and machine parts may be reduced.

• The projected life of the toner cartridges is based on ISO/IEC 19798. Frequency of replacement will vary depending on the complexity of printed pages, percentage of coverage and type of media used.

Replacing a Toner cartridge

C

Toner Low message

C

Toner Low

Prepare...

1

The Standard toner cartridges can print approximately 2,200 pages (black) or approximately 1,400 pages (yellow, magenta, cyan)

1

. Actual page count will vary depending on your average type of document. The machine is supplied with a

Starter cartridge that will need to be replaced

after approximately 1,000 pages

1

. When a toner cartridge is running low, the LCD shows

Toner Low.


If the LCD shows Toner Low

Prepare New X Toner Cartridge., the machine has nearly run out of toner. Buy a new toner cartridge and have it ready before you get a Replace Toner message. The

LCD shows the toner colour that is near the end of its life (Black, Yellow, Magenta or

Cyan).

Replace Toner message

C

When the following message appears on the

LCD, you need to replace the toner cartridge:

Note

• It is a good idea to keep a new toner cartridge ready for use when you see the

Toner Low warning.

• To ensure high quality printing, we recommend that use only Genuine

Brother Brand toner cartridges. When you want to buy toner cartridges, please call your Brother dealer.

• We recommend that you clean the machine when you replace the toner cartridge. See

Routine maintenance on page 66.

• If you change the print density setting for lighter or darker printing, the amount of toner used will change.

• Wait to unpack the toner cartridge until immediately before you put it into the machine.

The scrolling message on the LCD indicates which colour you need to replace.

a

Replace Toner


79


C

b


1 d


IMPORTANT


c

Take out the drum unit and toner cartridge assembly for the colour shown on the LCD.

1

WARNING

DO NOT put a toner cartridge into a fire. It could explode, resulting in injuries.

DO NOT use cleaning materials that contain ammonia, alcohol, any type of spray or any type of flammable substance to clean the inside or outside of the machine. Doing this may cause a fire or

electrical shock. See Routine maintenance on page 66 for how to clean the machine.


80



IMPORTANT

• We recommend that you place the drum unit and toner cartridge assembly on a clean, flat, level, stable surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.




Note

• Be sure to seal up the toner cartridge tightly in a suitable bag so that toner powder does not spill out of the cartridge.


e

Clean the primary corona wire inside the drum unit by gently sliding the green tab from left to right and right to left several times.

C

1

Note

Be sure to return the tab to the home position (a) (1). If you do not, printed pages may have a vertical stripe.

81


f

Unpack the new toner cartridge. Gently shake it from side to side several times to distribute the toner evenly inside the cartridge.

CAUTION

HOT SURFACE

Put the toner cartridge in the drum unit immediately after you have removed the protective cover. To prevent any degradation to the print quality, DO NOT touch the shaded parts shown in the illustrations.

IMPORTANT

• Unpack the toner cartridge just before you put it in the machine. If a toner cartridge is left unpacked for a long time, the toner life will be shortened.

• If an unpacked drum unit is put in direct sunlight or room light, the unit may be damaged.

IMPORTANT

Brother machines are designed to work with toner of a particular specification and will work to a level of optimum performance when used with genuine Brother toner cartridges

(TN-230BK/TN-230C/TN-230M/TN-230Y).

Brother cannot guarantee this optimum performance if toner or toner cartridges of other specifications are used. Brother does not therefore recommend the use of cartridges other than genuine Brother cartridges with this machine, or the refilling of empty cartridges with toner from other sources. If damage is caused to the drum unit or other part of this machine as a result of the use of toner or toner cartridges other than genuine Brother products due to the incompatibility or lack of suitability of those products with this machine, any repairs required as a result may not be covered by the warranty.

82


g

Pull off the protective cover.

Troubleshooting and routine maintenance i

Slide the drum unit and toner cartridge assembly into the machine. Make sure that you match the toner cartridge colour to the same colour label on the machine. h

Put the new toner cartridge firmly into the drum unit until you hear it lock into place. h

M

Y

K

C

C-Cyan M-Magenta Y-Yellow K-Black

C

Note


83


j


k


Note

DO NOT turn off the machine or open the top cover until the LCD returns to the

Ready mode.

IMPORTANT

While removing the drum unit, handle it carefully because it may contain toner. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once.

Drum units

A new drum set (model no. DR-230CL) can print approximately 15,000 A4 or Letter size single-sided pages. The DR-230CL drum set contains 4 drum units -

1 Black (DR-230CL-BK) and 3 Colour

(DR-230CL-CMY). As the drums rotate in unison during the various stages of operation

(even if you are only printing in one colour) and because damage to a single drum unit is not likely, you will need to replace all of the drums at once. We have no control over the many factors that determine the actual drum life, therefore we cannot guarantee a minimum number of pages that will be printed by your drum. The printer should be used only in a clean, dust-free environment with adequate ventilation. Drum wear and tear occurs due to use and rotation of the drum and interaction with paper, toner and other materials in the paper path.

When a drum reaches the factory-established rotation limit corresponding to the rated page yield, the product LCD display will advise you to replace the applicable drum(s). The product will continue to function, however, print quality may not be optimal.

C

84


Drum End Soon messages

Drums End Soon

If the LCD shows Drums End Soon, it means the drum kit is near the end of its life.

Buy a new drum kit (DR-230CL) and have it ready before you get a Replace Drums message. To replace the drum units, see

Replacing the drum units on page 86.

IMPORTANT

For best performance, use only Genuine

Brother drum units and Genuine Brother toner units. Printing with a third-party drum unit or toner unit may reduce not only the print quality but also the quality and life of the printer itself. Warranty coverage may not apply to problems caused by the use of a third-party drum unit or toner unit.

Note

Drum End Soon(X)

If only a specified drum is near the end of its life, the LCD shows the

Drum End Soon(X) message. (X) indicates the drum unit colour that is near the end of its life. ((K) =Black, (Y)=Yellow,

(M)=Magenta, (C)=Cyan.) Call your

Brother dealer to buy a new drum unit

DR-230CL-BK (for Black) or a

DR-230CL-CMY (for either Y, M, C colours) and have it ready before you get a Replace Drums message. During the normal lifespan of a drum kit the

Drum End Soon(X) message will not appear. The message will only refer to a specific drum if a single unit has been replaced previously due to damage or error.

C


Replace Drums messages


LCD, you need to replace the drum kit:

C

Replace Drums

Drum Error

<Scrolling message>

Replace the Drum Unit. Black/

Cyan/ Magenta/ Yellow. Refer to the User’s Guide.

1

1

Only the colour you need to replace will be shown

The Drum Error message has two cases: If the scrolling message shows

Replace the Drum Unit., you will need to replace the drum unit. If the scrolling message shows

Slide the Green tab on Drum Unit., you do not need to replace the drum unit, you just need to clean the corona wires. (See

Cleaning the corona wires on page 69.)

IMPORTANT

For best performance, use only Genuine

Brother drum units and Genuine Brother toner units. Printing with a third-party drum unit or toner unit may reduce not only the print quality but also the quality and life of the printer itself. Warranty coverage may not apply to problems caused by the use of a third-party drum unit or toner unit.

C

85


Note

If only the specified drum needs to be replaced, the LCD shows the

Replace Drum(X) message. (X) indicates the drum unit colour that you need to replace. ((K)=Black, (Y)=Yellow,

(M)=Magenta, (C)=Cyan.) During the normal lifespan of a drum kit the

Replace Drum(X) message will not appear. The message will only refer to a specific drum if a single unit has been replaced previously due to damage or error.

Replacing the drum units

C

IMPORTANT

• While removing the drum unit, handle it carefully because it may contain toner. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once.

• Every time you replace the drum unit, clean the inside of the machine. (See

Routine maintenance on page 66.)

a


b


1

IMPORTANT


c

Take out the drum unit and toner cartridge assembly for the colour shown on the LCD.

d


1

86


WARNING

DO NOT put a toner cartridge into a fire. It could explode, resulting in injuries.

DO NOT use cleaning materials that contain ammonia, alcohol, any type of spray, or any type of flammable substance to clean the outside or inside of the machine. Doing this may cause a fire or

electrical shock. See Routine maintenance on page 66 for how to clean the machine.


IMPORTANT






Note

• Be sure to seal up the toner cartridge tightly in a suitable bag so that toner powder does not spill out of the cartridge.


C

87


e

Unpack the new drum unit and remove the protective cover.

g

Slide the drum unit and toner cartridge assembly into the machine. Make sure that you match the toner cartridge colour to the same colour label on the machine.

IMPORTANT

Unpack the drum unit just before you put it in the machine. Exposure to direct sunlight or room light may damage the drum unit.

f

Put the toner cartridge firmly into the new drum unit until you hear it lock into place.

M

Y

K

C

C-Cyan M-Magenta Y-Yellow K-Black h


h

IMPORTANT


88


Resetting the drum counter

When you replace a drum unit with a new one, you need to reset the drum counter by completing the following steps:

C

a


b


c

Press a or b to choose the colour of the drum you replaced.

Press OK.

d

Press 1 to reset the drum unit counter.

e


Replacing the belt unit

Order No. BU-200CL

A new belt unit can print approximately

50,000 A4 or Letter size single-sided pages.

C

Belt End Soon message

Belt End Soon

C

If the LCD shows Belt End Soon, it means the belt unit is near the end of its life. Buy a new belt unit and have it ready before you get a Replace Belt message.


Replace Belt message


LCD, you need to replace the belt unit:

C

Replace Belt

IMPORTANT

• DO NOT touch the surface of the belt unit.

If you touch it, it could degrade print quality.

• Damage caused by incorrect handling of the belt unit may void your warranty.

a


b


C

1

IMPORTANT


89


c

Take out all the drum unit and toner cartridge assemblies.


IMPORTANT




90


d

Hold the green handle of the belt unit and lift the belt unit up, then pull it out.


IMPORTANT

To avoid print quality problems, DO NOT touch the shaded parts shown in the illustration.

h

C


91

e

Unpack the new belt unit and put the new belt unit in the machine.

f


Repeat this for all the drum unit and toner cartridge assemblies.

h

M

Y

K

C

C-Cyan M-Magenta Y-Yellow K-Black g


92


When you replace a belt unit with a new one, you need to reset the belt unit counter by completing the following steps:

C

a


b


c

Press a or b to select Belt Unit.

Press OK.

d

Press 1 to reset the belt unit counter.

e


Replacing the waste toner box

Order No. WT-200CL

A new waste toner box can print approximately 50,000 A4 or Letter size single-sided pages.

C

WT Box End Soon message

WT Box End Soon

C

If the LCD shows WT Box End Soon, it means the waste toner box is near the end of its life. Buy a new waste toner box and have it ready before you get a Replace WT Box message.


Replace WT Box message


LCD, you need to replace the waste toner box:

C

Replace WT Box

IMPORTANT

DO NOT reuse the waste toner box.

WARNING

DO NOT put the waste toner box into a fire.

It could explode.

Be careful not to spill the toner. DO NOT inhale or allow it to get into your eyes.

a


b


C

1


IMPORTANT


93

c

Take out all the drum unit and toner cartridge assemblies.


IMPORTANT




94


d

Hold the green handle of the belt unit and lift the belt unit up, then pull it out.


IMPORTANT

To avoid print quality problems, DO NOT touch the shaded parts shown in the illustration.

h

C


95

e

Remove the orange packing material and discard it.

f

Hold the green handle of the waste toner box and remove the waste toner box from the machine.

h

Note

This step is only necessary when you are replacing the waste toner box for the first time. The orange packing is installed at the factory to protect your machine during shipment. The orange packing is not required for replacement waste toner boxes.

CAUTION

Handle the waste toner box carefully in case you accidentally spill or scatter toner.

If toner scatters on your hands or clothes, wipe or wash it off with cold water at once.

Note

Discard the used waste toner box according to local regulations, keeping it separate from domestic waste. If you have questions, call your local waste disposal office.

96


g

Unpack the new waste toner box and put it in the machine.

Troubleshooting and routine maintenance i


Repeat this for all the drum unit and toner cartridge assemblies.

h

Put the belt unit in the machine.

h

M

Y

K

C

C-Cyan M-Magenta Y-Yellow K-Black j


C

97


Replacing periodic maintenance parts

1

The periodic maintenance parts will need to be replaced regularly to maintain the print quality. The parts listed below will have to be replaced after printing approximately

50,000 pages

1

. Please call your Brother dealer when the following messages appear on the LCD.


C

LCD message Description

Replace PF Kit Replace the paper feeding kit for the paper tray.

Replace Fuser

Replace the fuser unit.

Machine Information

Checking the Serial Number

C

You can see the machine’s Serial Number on the LCD.

a


b


Checking the Page Counters

C

You can see the machine’s Page Counters for copies, printed pages, reports and lists or a summary total.

a


b

Press a or b to see Total, List, Copy or Print.

c


User Settings List

You can print a list of the settings you programmed.

a


Machine Info.

3.User Settings b


c


C

C

98


Network Configuration List

The Network Configuration List is a report listing the current network configuration including the network print server settings.

C

Note

Node name: Node name appears in the

Network Configuration List. The default node name is “BRNXXXXXXXXXXXX”.

a


Machine Info.

4.Network Config b


Checking the remaining life of parts

C

You can see the machine’s parts life on the

LCD.

a


Machine Info.

5.Parts Life b

Press a or b to choose 1.Drum,

2.Belt Unit, 3.PF Kit or

4.Fuser.

Press OK.

c



Reset functions

The following reset functions are available:

1 Network

You can reset the print server back to its default factory settings such as the password and IP address information.

2 All Settings

You can reset all the machine settings back to the settings that were set at the factory.

Brother strongly recommends you perform this operation when you dispose of the machine.

Note

Unplug the interface cable before you choose Network or All Settings.

C

C

99


How to reset the machine

a


General Setup

6.Reset

b

Press a or b to choose the reset function you want to use.

Press OK.

c

Do one of the following;

To reset the settings, press 1 and go

to step d.

To exit without making changes,

press 2 and go to step e.

d

You will be asked to reboot the machine.

Do one of the following;

To reboot the machine press 1. The machine will begin the reset.

To exit without rebooting the

machine, press 2. Go to step e.

e


Note

You can also reset the Network settings by pressing Menu, 4, 0.

C

Packing and shipping the machine

C

When you transport the machine, use the packing materials that came with your machine. If you do not pack the machine correctly, you could void your warranty.

CAUTION

When shipping the machine, each drum unit / toner cartridge assembly and the waste toner box must be removed from the machine and put in a plastic bag. Failure to remove these items and put them in plastic bags before shipping may cause severe damage to the machine and may void the warranty.

Make sure that you have the following parts for repacking:

1

2

3

1 Plastic bags - to be supplied by you, the user; one for the waste toner box, and one each for the four drum and toner cartridge assemblies

2 Protective covers that were attached to the original drum and toner cartridge assemblies

3 Packing material for locking the belt unit

100


WARNING

This machine is heavy and weighs approximately 22.7 kg. To prevent injuries use at least two people to lift the machine.

Be careful not to pinch your fingers when you put the machine back down.

IMPORTANT

Make sure that the machine has fully cooled down by leaving it disconnected from the power for at least 30 minutes before packing.

a

Turn off the machine.

b

Unplug all the cables and AC power cord from the machine.

c

Fully open the top cover and take out all the drum unit and toner cartridge assemblies.


CAUTION

DO NOT touch the shaded parts shown in the illustrations.

C

d

Attach the protective cover to each of the drum unit and toner cartridge assemblies.

e

Put each assembly into a plastic bag and completely seal each bag.

101


f

Remove the belt unit by holding the green handle and lifting the belt unit up and out of the machine.

h

Reinstall the belt unit back in the machine.

h h g

Remove the waste toner box from the machine, and then put it in a plastic bag and seal the bag completely.

i

Reinstall the original packing material into the machine.

102


j

Close the top cover.

Troubleshooting and routine maintenance m

Put the machine and the Styrofoam pieces into the carton. Match the front side of the machine to the “FRONT” mark on the Styrofoam pieces. Put the

Styrofoam pieces for the drum unit and toner cartridge assemblies on the top of the machine.

k

Put the waste toner box and one drum unit and toner cartridges assembly in the Styrofoam piece.

n

Put the power cord, and the three remaining drum unit and toner cartridge assemblies into the Styrofoam pieces as shown in the illustration.

C

l

Using two people, place the machine into the plastic bag.

103


o

Put the four carton trays on the top.

p

Close the carton and tape it shut.

104


D

Menu and features

D

On-screen programming

Your machine has been designed to be easy to use. The LCD provides on-screen programming using the menu keys.

We have created step by step on-screen instructions to help you program your machine. Simply follow the steps as they guide you through the menu selections and programming options.

D

Menu table

You can program your machine by using the

Menu table on page 107. These pages list

the menu selections and options.

Press Menu followed by the menu numbers to program your machine.

For example, to set Beeper volume to Low: a


b

Press a or b to choose Low.

c

Press OK.

D

Memory storage

Your menu settings are stored permanently, and in the event of a power failure will not be lost. Temporary settings (for example,

Contrast) will be lost.

D

Menu keys

D

Access the menu.

Go to the next menu level.

Accept an option.

Exit the menu by pressing repeatedly.

Go back to the previous menu level.

Scroll through the current menu level.

D

Go back to the previous menu level or forward to the next menu level.

Exit the menu or stop the current operation.

105


How to access the menu mode

a

Press Menu.

b

Choose an option.

Press 1 for General Setup menu.

Press 2 for Copy menu.

Press 3 for Printer menu.

Press 4 for Network menu.

Press 5 for Machine Info. menu.

You can also scroll through each menu level by pressing a or b for the direction you want.

c

Press OK when the option you want appears on the LCD.

The LCD will then show the next menu level.

d

Press a or b to scroll to your next menu selection.

e

Press OK.

When you have finished setting an option, the LCD will show Accepted.

f

Press Stop/Exit to exit Menu mode.

D

106


Menu and features

Menu table

The factory settings are shown in Bold with an asterisk.

Choose & OK Choose & OK to accept to exit

D

Main Menu Submenu

1.General Setup 1.Paper

2.Beeper

3.Ecology

4.LCD Contrast

Menu Selections Options

1.Paper Type

Thin

Plain*

Thick

Thicker

Recycled Paper

2.Paper Size A4*

Letter

Legal

Executive

A5

A5 L

A6

B5

B6

—

Folio

Off

Low

Med*

High

1.Toner Save

On

Off*

2.Sleep Time

Range varies depending on model.

—

005Min*

b

-nnnno+ a b

-nnnon+ a

b

-nnonn+ a*

b

-nonnn+ a b

-onnnn+ a

Descriptions

Sets the type of paper in the paper tray.

Sets the size of the paper in the paper tray.

Adjusts the volume level of the beeper.

Increases the page yield of the toner cartridge.

Conserves power.

Adjusts the contrast of the

LCD.

Page

23

23

23

24

24

24

107


D

Main Menu

1.General Setup

(Continued)

2.Copy

Submenu Menu Selections Options

5.Document Scan 1.Glass ScanSize A4*

Letter

6.Reset

1.Network

0.Local Language —

1.Reset

2.Exit

2.All Settings

1.Reset

2.Exit

(Choose your language.)

1.Quality

—

2.Brightness

3.Contrast

—

—

Text

Photo

Auto*

b

-nnnno+ a b

-nnnon+ a

b

-nnonn+ a*

b

-nonnn+ a b

-onnnn+ a b

-nnnno+ a b

-nnnon+ a

b

-nnonn+ a*

b

-nonnn+ a b

-onnnn+ a

Descriptions

Adjusts the scan area of the scanner glass to the size of the document.

Restores all network settings to factory default.

Restores all the machine settings to factory default.

99

Allows you to change the

LCD language for your country.

You can choose the Copy resolution for your type of document.

See

Quick

Setup

Guide.

29

Page

See

Software

User’s

Guide on the

CD-ROM.

99

Adjust the brightness for copies.

30

Adjusts the contrast for copies.

You can change to the higher Copy resolution when you make a text copy with 100% ratio using the scanner glass.

30

108


Menu and features

Main Menu

2.Copy

(Continued)

3.Printer


4.Color Adjust 1.Red

b

-nnnno+ a b

-nnnon+ a

b

-nnonn+ a*

2.Green

b

-nonnn+ a b

-onnnn+ a b

-nnnno+ a

3.Blue

b

-nnnon+ a

b

-nnonn+ a*

b

-nonnn+ a b

-onnnn+ a b

-nnnno+ a b

-nnnon+ a

1.Emulation

—

b

-nnonn+ a*

b

-nonnn+ a b

-onnnn+ a

Auto*

HP LaserJet

BR-Script 3

2.Print Options

1.Internal Font 1.HP LaserJet

2.BR-Script 3

2.Configuration —

3.Test Print

—

3.Output Color

—

Auto*

Color

B&W

4.Reset Printer —

5.Calibration —

1.Reset

2.Exit

Calibrate

Reset

6.Auto Regist.

1.Registration

1.Start

2.Exit

2.Frequency

Low

Medium*

High

Off

Descriptions

Adjusts the red colour for copies.

Page

30

Adjusts the green colour for copies.

Adjusts the blue colour for copies.

Chooses the emulation mode.

Prints a list of the machine’s internal fonts.

Prints a list of the machine’s printer settings.

Prints a test page.

Chooses colour or black & white printed documents.

If you choose Auto, the machine selects a suitable option for the document

(colour or B&W).

Restores the printer settings to the original factory default settings.

Adjusts the colour density or returns the colour calibration to the factory settings.

Adjust the print position of each colour automatically.

Set the interval time you want to carry out the auto registration.

See

Software

User’s

Guide on the

CD-ROM.

75

76

D

109


Main Menu

3.Printer

(Continued)

4.Network


7.Manual Regist. 1.Print Chart —

2.Set Regist. 1 Magenta

2 Cyan

3 Yellow

4 Magenta

5 Cyan

6 Yellow

Descriptions

Print the chart to manually check the registration of the colours.

Sets the correction value on the chart you printed from Print Chart.

7 Magenta

8 Cyan

9 Yellow

—

8.Drum Cleaning —

1.TCP/IP 1.Boot Method Auto*

Static

Carry out cleaning the drum unit to improve the print quality problem.

Chooses the BOOT method that best suits your needs.

RARP

BOOTP

DHCP

2.IP Address

[000-255]. [000-255].

[000-255]. [000-255]

Enter the IP address.

3.Subnet Mask [000-255]. [000-255].

[000-255]. [000-255]

4.Gateway

[000-255]. [000-255].

[000-255]. [000-255]

Enter the Subnet mask.

Enter the Gateway address.

5.Node Name

BRNXXXXXXXXXXXX

Enter the Node name.

6.WINS Config Auto*

Static

Chooses the WINS configuration mode.

7.WINS Server Primary

[000-255]. [000-255].

[000-255]. [000-255]

Specifies the IP address of the primary or secondary

WINS server.

Secondary

[000-255]. [000-255].

[000-255]. [000-255]

Page

76

70

See

Network

User’s

Guide on the

CD-ROM.

110


Menu and features

Main Menu

4.Network

(Continued)

Submenu

1.TCP/IP

(Continued)

2.Ethernet

0.Network Reset 1.Reset

5.Machine Info. 1.Serial No.

—

2.Page Counter

3.User Settings —

4.Network Config —

5.Parts Life

Menu Selections Options

8.DNS Server

Primary

[000-255]. [000-255].

[000-255]. [000-255]

9.APIPA

Secondary

[000-255]. [000-255].

[000-255]. [000-255]

On*

Off

0.IPv6

—

On

Off*

Descriptions

Specifies the IP address of the primary or secondary

DNS server.

Automatically allocates the

IP address from the linklocal address range.

Enable or Disable the IPv6 protocol. If you want to use the IPv6 protocol, visit http://solutions.brother. com/ for more information.

Chooses the Ethernet link mode.

2.Exit

—

1.Drum

2.Belt Unit

3.PF Kit

4.Fuser

Auto*

100B-FD

100B-HD

10B-FD

10B-HD

—

—

—

Total

List

Copy

Print

—

—

1.Black(K)

2.Cyan(C)

3.Magenta(M)

4.Yellow(Y)

—

—

—

Restore all network settings to factory default.

You can check the serial number of your machine.

You can check the number of total pages the machine has printed during its life.

Lists your settings.

Lists your Network settings.

You can check the percentage of a machine part’s life that remains available.

Page

See

Network

User’s

Guide on the

CD-ROM.

98

98

98

99

99

D

111


Entering text

When setting certain menu selections, you will need to type text characters. The numeric keys have letters printed on them.

Press the appropriate numeric key the number of times shown in this reference table to access the character you want.

D

Press

Key

7

8

5

6

9

0

3

4

1

2

# l one time

p t j m w

0 d g

1 a

_

–

two times

q u k n x

0 e h

1 b

_

–

three times

r v l o y

0 i f

1 c

_

–

four times

s

T

J

M z

0

D

G

1

A

_

–

five times

P

U

K

N

E

H

1

B

W

0

_

–

six times

Q

V

L

O

X

0

F

I

1

C

_

–

seven times

R

8

5

6

Y

0

3

4

1

2

_

–

eight times

S t j m

Z

0 d g

1 a

_

–

Inserting spaces

To enter a space in a number, press c once between numbers. To enter a space in a name, press c twice between characters.

Making corrections

If you entered a letter incorrectly and want to change it, press d to move the cursor to the incorrect character, and then press Clear/Back.

Repeating letters

To enter a character on the same key as the previous character, press c to move the cursor right before pressing the key again.

nine times

7 u k n

9

0 e h

1 b

_

–

112


E

Specifications

General

Printer Type

Print Method

LED

Electrophotographic LED

Memory Capacity

64 MB

LCD (liquid crystal display) 16 characters

× 2 lines

Power Source

220 - 240 V AC 50/60 Hz

Power Consumption

Peak:

Copying:

Dimensions

Sleep:

Standby:

1176 W

Average 480 W

1

Average 10 W

Average 75 W

401 mm

E

E

Weight

Noise level

428 mm

491 mm

Without Drum/Toner Unit: 19.9 kg

Sound power

Operating

(Colour Copying)

2

:

L

WA d = 6.42 Bell (A)

(Monochrome Copying): L


Office equipment with L

WA d > 6.30 Bell (A) is not suitable for use in room where people do primarily intellectual work. Such equipment should be placed in separate rooms because of the noise emission.

Standby:

Sound pressure

L


Operating (Printing):

Standby:

L

PA m 53 dB (A)

L

PA m 30 dB (A)

1

2

When making a copy from one sheet

Measured in accordance with ISO9296

E

113


Temperature

Humidity

ADF (automatic document feeder)

Operating:

Storage:

Operating:

Storage:

10 to 32.5

0 to 40

°C

°C

20 to 80% (without condensation)

10 to 90% (without condensation)

Up to 35 pages (Staggered) [80 g/m

2

]

Paper Tray

Recommended Environment for Best Results:

Temperature: 20 to 30

°C

Humidity: 50% to 70%

Paper:

Xerox Premier TCF 80 g/m

2

or Xerox Business

80 g/m

2

250 Sheets [80 g/m

2

]

114


Specifications

Print media

E

Paper Input Paper Tray

Paper Type:

Paper Size:

Paper Weight:

Maximum Paper Tray

Capacity:

Thin paper, Plain paper or Recycled paper

A4, Letter, B5 (ISO), A5, A5 (Long Edge),

B6 (ISO), A6, Executive, Legal and Folio

60 to 105 g/m

2

Up to 250 sheets of 80 g/m

2

Plain Paper

2

1

Manual Feed Slot

Paper Type:

Paper Size:

Paper Weight:

Thin paper, Plain Paper, Thick paper,

Thicker paper, Bond paper, Recycled

Paper, Envelopes or Labels

1

Width: 76.2 to 220 mm

2

Length:116 to 406.4 mm

2

60 to 163 g/m

2

Paper Output Up to 100 sheets (face down print delivery to the output paper tray)

For labels, we recommend removing printed pages from the output paper tray immediately after they exit the machine to avoid the possibility of smudging.

When using paper that is smaller than 105

× 148 mm (or A6 size) open the back cover (back output tray).

E

115


Copy

1

Colour/Monochrome

Document Size

Yes/Yes

ADF Width: 148 to 215.9 mm

ADF Length: 148 to 355.6 mm

Scanner Glass Width: Max. 215.9 mm

Copy Width

Multiple Copies

Reduce/Enlarge

Resolution

First Copy Out Time

(Monochrome)

Scanner Glass Length: Max. 297 mm

Max. 208 mm

Stacks or Sorts up to 99 pages

25% to 400% (in increments of 1%)

Up to 600

× 600 dpi

Less than 19 seconds

1

(from READY mode)

First Copy Out Time (Colour) Less than 24 seconds

1

(from READY mode)

The first copy out time may vary depending on scanner lamp warm up time.

E

116


Specifications

Scan

Colour/Monochrome

TWAIN Compliant

WIA Compliant

Colour Depth

Resolution

Document Size

Scanning Width

Greyscale

Yes/Yes

Yes (Windows

®

Windows

®

2000 Professional/Windows

®

XP/

XP Professional x64 Edition/Windows Vista

®

)

Mac OS X 10.3.9 or greater

1

Yes (Windows

®

XP/Windows Vista

®

)

24 bit colour

Up to 19200

× 19200 dpi (interpolated)

2

Up to 1200

× 2400 dpi (optical)

2

(From Scanner Glass)

Up to 1200

× 600 dpi (optical)

2

(From ADF)

ADF Width:

ADF Length:

Scanner Glass Width:

Scanner Glass Length:

148.0 to 215.9 mm

148.0 to 355.6 mm

Max. 215.9 mm

Max. 297 mm

Max. 210 mm

256 levels

1

2

For the latest driver updates for the Mac OS X you are using, visit us at http://solutions.brother.com/.

Maximum 1200

× 1200 dpi scanning with the WIA driver in Windows

®

19200

× 19200 dpi can be chosen by using the scanner utility)

XP/Windows Vista

®

(resolution up to

E

E

117


Print

Emulations

Printer Driver

PCL6, BR-Script3 (PostScript

®

3™)

Host-Based Driver for Windows

®

2000 Professional/

Windows

®

XP/Windows

Windows Vista

®

®

XP Professional x64 Edition/

/Windows Server

®

2003

1

/

Windows Server

®

2003 x64 Edition

1

/Windows Server

®

2008

1

BR-Script3 (PPD file) for Windows

®

2000 Professional/

Windows

®

XP/Windows

®

XP Professional x64 Edition/

Windows Vista

®

/Windows Server

®

2003

1

/Windows Server

®

2008

1

Resolution

Print Speed

(Monochrome)

Print Speed (Colour)

First Print Out Time

(Monochrome)

First Print Out Time

(Colour)


(Monochrome)


(Colour)

Macintosh Printer Driver for Mac OS X 10.3.9 or greater

2

BR-Script3 (PPD file) for Mac OS X 10.3.9 or greater

2

600 dpi

× 600 dpi, 2400 dpi (600 × 2400)

Up to 16 pages/minute (A4 size)

Up to 16 pages/minute (A4 size)

3

3

Less than 15 seconds (from the READY mode and standard tray)




1

2

3

Print only via network.


The print speed may change depending on the type of document you print.

E

118


Specifications

Interfaces

USB

Use a USB 2.0 interface cable that is no longer than 2 m.

1 2

LAN

3

Use an Ethernet UTP cable category 5 or greater.

2

3

1

Your machine has a Hi-Speed USB 2.0 interface. The machine can also be connected to a computer that has a

USB 1.1 interface.

Third party USB ports are not supported.

See Ethernet wired network on page 122 and the Network User's Guide on the CD-ROM for detailed network

specifications.

E

E

119


Computer requirements

Computer Platform &

Operating System

Version

Windows

®

Operating

System

1

Minimum System Requirements and Supported PC Software Functions

Windows

®

2000

Professional

4

Windows

®

XP

Home

2 4

Windows

®

Professional

XP

2 4

Windows

®

XP

Professional

x64 Edition

2

Processor

Minimum Speed

Intel

®

Pentium or equivalent

64-bit (Intel

AMD64)

®

®

64 or supported CPU

II

Minimum

RAM

128 MB

256 MB

Recommended

RAM

512 MB

Hard Disk Space to install

For

Drivers

For

Applications

Supported

PC

Software

Functions

64 MB 256 MB 150 MB 310 MB Printing,

Scanning

Windows

Vista

® 2

Intel

®

Pentium

® equivalent 64-bit

4 or

(Intel

®

64 or AMD64) supported CPU

512 MB 1 GB 500 MB 500 MB

Windows

Server

®

2003 (print only via network)

Windows

Server

®

2003 x64 Edition

(print only via network)

Windows

Server

®

2008

(print only via network)

Intel or equivalent

64-bit (Intel

AMD64) supported CPU

Intel

®

®

Pentium

®

64 or equivalent 64-bit

(Intel

®

Pentium

®

®

III

64 or AMD64) supported CPU

4 or

256 MB 512 MB 50 MB N/A

512 MB 2 GB

Supported

PC

Interface

USB,

10/100

Base Tx

3

(Ethernet)

Printing 10/100

Base Tx

(Ethernet)

Macintosh

Operating

System

Mac OS X

10.3.9 -

10.4.3

Mac OS X

10.4.4 or

greater

5

PowerPC G4/G5,

PowerPC G3

350MHz

PowerPC G4/G5,

Intel

®

Core™

Processor

128 MB 256 MB 80 MB 400 MB Printing,

Scanning

512 MB 1 GB

USB,

10/100

Base Tx

(Ethernet)

3

4

1

2

5

Internet Explorer

®

5.5 or greater.

For WIA, 1200 x 1200 resolution. Brother Scanner Utility enables to enhance up to 19200 x 19200 dpi.

Third party USB ports are not supported.

PaperPort™ 11SE supports Microsoft

®

SP4 or higher for Windows

®

2000 and SP2 or higher for Windows

®

XP.


120


E

Consumable items

Toner Cartridge Life

Drum Unit

Starter Toner Cartridge:

Standard Toner Cartridge:

TN-230BK (Black):

TN-230C (Cyan):

TN-230M (Magenta):

TN-230Y (Yellow):

DR-230CL

2

DR-230CL-BK

3

DR-230CL-CMY

4

BU-200CL

WT-200CL

3

4

5

1

2

Belt Unit

Waste Toner Box


Contains 4 pc. Drum Set

Contains 1 pc. Black Drum Unit

Contains 1 pc. Colour Drum Unit

Drum yield is approximate, and may vary by type of use.

Specifications

Approx. 1,000 pages (A4)

1


1


1


1


1


5

E


Approx. 50,000 pages

E

121


Ethernet wired network

Network board model name

LAN

Support for

Protocols

Network type

NC-6700h

You can connect your machine to a network for Network Printing,

Network Scanning.

1

Windows

®

2000 Professional, Windows

®

XP, Windows

®

XP

Professional x64 Edition, Windows Vista

®

, Windows Server

®

2003

Windows Server

®

2003 x64 Edition

1

, Windows Server

®

2008

1

1

,

Mac OS X 10.3.9 or greater

2 3

IPv4:

IPv6:

ARP, RARP, BOOTP, DHCP, APIPA (Auto IP),

WINS/NetBIOS name resolution, DNS Resolver, mDNS, LLMNR responder, LPR/LPD,

Custom Raw Port/Port9100, IPP/IPPS,

FTP Client and Server, TELNET Server,

HTTP/HTTPS Server, SSL/TLS,

TFTP Client and Server, SMTP Client, APOP,

POP before SMTP, SMTP-AUTH, SNMPv1/v2c/v3,

ICMP, LLTD responder, Web Services Print,

CIFS Client, SNTP

(Turned off as default) NDP, RA, DNS resolver, mDNS, LLMNR responder, LPR/LPD,

Custom Raw Port/Port9100, IPP/IPPS,

FTP Client and Server, TELNET Server,

HTTP/HTTPS server, SSL/TLS,

TFTP Client and Server, SMTP Client, APOP,

POP before SMTP, SMTP-AUTH, SNMPv1/v2c/v3,

ICMPv6, LLTD responder, Web Services Print,

CIFS Client, SNTP

Ethernet 10/100 BASE-TX Auto Negotiation (Wired LAN)

E

122


Specifications

1

2

3

4

Management utilities

4

BRAdmin Light for Windows

®


®

XP,

Windows

®

XP Professional x64 Edition, Windows Vista

®

, Windows

Server

®

2003, Windows Server

®

2003 x64 Edition, Windows

Server

®

2008 and Mac OS X 10.3.9 or greater

3

BRAdmin Professional for Windows

®


®

XP, Windows

®


®

,

Windows Server

®


®

2003 x64 Edition and

Windows Server

®

2008

Web BRAdmin for Windows

®


®

XP,

Windows

®


®

, Windows

Server

®


®

2003 x64 Edition and Windows

Server

®

2008

Client computers with a web browser supporting Java.

Print only via network.

Mac OS X 10.3.9 or greater (mDNS)


BRAdmin Professional and Web BRAdmin are available as a download from http://solutions.brother.com/.

E

123


F

Glossary

This is a comprehensive list of features and terms that appear in Brother manuals. Availability of these features depends on the model you purchased.

ADF (automatic document feeder)

The document can be placed in the ADF and scanned one page at a time automatically.

Beeper Volume

Volume setting for the beep when you press a key or make an error.

Cancel Job

Cancels a programmed print job and clears the machine’s memory.

Contrast

Setting to compensate for dark or light documents, by making copies of dark documents lighter and light documents darker.

Greyscale

The shades of grey available for copying photographs.

LCD (liquid crystal display)

The display screen on the machine that shows interactive messages during

On-Screen Programming.

Menu mode

Programming mode for changing your machine’s settings.

OCR (optical character recognition)

The bundled ScanSoft™

PaperPort™ 11SE with OCR or Presto!

PageManager software application converts an image of text to text you can edit.

Resolution

The number of vertical and horizontal lines per inch.

Scanning

The process of sending an electronic image of a paper document into your computer.

124


Temporary settings

You can choose certain options for each copy without changing the default settings.

User Settings List

A printed report that shows the current settings of the machine.

F

G

Index

A

ADF (automatic document feeder) using

.....................................................21

Apple Macintosh

See Software User’s Guide on the

CD-ROM.

B

Belt unit replacing

...............................................89

C

Cleaning corona wires

.........................................69

drum unit

...............................................70

LED head

..............................................68

scanner

.................................................67

Consumable items

............................ 77

,

78

Control panel overview

..............................6

ControlCenter2 (for Macintosh)


CD-ROM.

ControlCenter3 (for Windows

®

)


CD-ROM.

Copy contrast

.......................................... 26

,

30

copy mode

............................................26

Enlarge/Reduce key

.............................27

keys

................................................. 6

,

27

multiple

.................................................26

N in 1 (page layout)

..............................31

Options key

...........................................28

out of memory

.......................................32

quality

...................................................29

single

....................................................26

sort (ADF only)

......................................29

temporary settings

................................27

using ADF

.............................................29

using scanner glass

..............................31

Corona wires

............................................69

D

Document how to load

..................................... 21

,

22

jam

....................................................... 60

Drum unit checking (remaining life)

...................... 99

cleaning

.......................................... 69

,

70

E

Enlarge/Reduce key

................................ 27

Envelopes

............................. 12

,

16

,

17

,

19

Labels

................................................... 12

Error messages on LCD

.......................... 55

Init Unable XX

...................................... 57

No Paper

.............................................. 57

Out of Memory

..................................... 57

Print Unable XX

.................................... 58

Scan Unable XX

................................... 59

F

Folio

................................................... 17

,

23

G

Greyscale

.............................................. 117

H

HELP

LCD messages

................................... 105

Menu Table

................................ 105

,

107

using menu keys

................................ 105

J

Jams document

............................................. 60

paper

.................................................... 61

L

Labels

.............................11

,

12

,

16

,

17

,

20

LCD (liquid crystal display)

................ 6

,

105

contrast

................................................ 24

G

125


M

Machine information checking remaining life of parts

............99

page counts

..........................................98

status LED

..............................................8

Macintosh


CD-ROM.

Maintenance, routine

...............................66

checking the remaining life of parts

......99

replacing belt unit

..............................................89

drum units

..........................................84

toner cartridge

....................................79

waste toner box

..................................93

Memory adding DIMM (option)

...........................41

installing

.............................................41

storage

................................................105

Menu Table

................................... 105

,

107

using menu keys

.................................105

Mode, entering copy

......................................................26

scan

........................................................7

N

N in 1 (page layout)

..................................31

Network printing

See Network User’s Guide on the

CD-ROM.

scanning


CD-ROM.

O

Out of Memory message

................... 32

,

57

P

Packing and shipping the machine

........ 100

Page layout (N in 1)

................................. 31

Paper

...............................................16

,

115

how to load

............................................. 9

in manual feed slot

............................ 11

in paper tray

........................................ 9

jam

........................................................ 61

recommended

................................ 16

,

17

size

................................................. 16

,

23

size of document

........................116

,

117

tray capacity

......................................... 17

type

................................................. 16

,

23

PaperPort™ 11SE with OCR


CD-ROM and Help in the PaperPort™

11SE application to access How-to-Guides.

Power failure

......................................... 105

Print difficulties

.............................................. 43

drivers

................................................. 118

paper jams

............................................ 61

quality

............................................. 45

,

48

resolution

............................................ 118

specifications

...................................... 118

Printing


CD-ROM.

Programming your machine

.................. 105

Q

Quality copying

........................................... 28

,

29

printing

............................................ 45

,

48

126


R

Reducing copies

...................................................27

Replacing belt unit

.................................................89

drum units

.............................................84

toner cartridge

.......................................79

waste toner box

....................................93

Resolution copy

....................................................116

print

.....................................................118

scan

....................................................117

S

Safety instructions

....................................37

Scanner glass using

.....................................................22

Scanning


CD-ROM.

Secure key

.................................................6

Serial number

how to find............... See inside front cover

Shipping the machine

............................100

Sleep time

................................................24

Sort

..........................................................29

Status LED

.................................................8

T

Temporary copy settings

..........................27

Text, entering

.........................................112

Toner Save

..............................................24

Troubleshooting

.......................................43

document jam

.......................................60

error messages on LCD

........................55

if you are having difficulty copy quality

........................................43

network

..............................................46

paper handling

...................................45

print quality

................................. 45

,

48

printing

...............................................43

scanning

............................................44

software

.............................................44

maintenance messages on LCD

...........55

paper jam

..............................................61

V

Volume, setting beeper

.................................................. 23

W

Waste toner box replacing

............................................... 93

Windows

®


CD-ROM.

G

127


The machine is approved for use in the country of purchase only, local Brother companies or their dealers will only support machines purchased in their own countries.


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