Canon PIXMA MX850 User Guide

Office All-In-One

Quick Start Guide

series

The following ink tanks are compatible with this product.

For information on product specifications, please visit our website at www.usa.canon.com

QT5-1147-V01 XXXXXXXX © CANON INC. 2008 PRINTED IN THAILAND

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Getting Help from Canon

Help Us Help You Better

Before you contact Canon, please record the following information.

Serial Number (located on the inside of the product):_____________________________________

Model Number (located on the top of the product):_______________________________________

Setup CD-ROM number (located on the CD-ROM): ______________________________________

Purchase Date: __________________________________________________________________

Customer Technical Support Sequence*

1. Internet

www.canontechsupport.com

For quick and comprehensive self-help in an intuitively guided interactive troubleshooting environment, the place to start is our helpful tech support web site. In addition, the latest driver downloads, answers to frequently asked questions, product information, and “where to buy” instructions are found here.

2. Email Tech Support

www.canontechsupport.com

For individual attention to a special issue, try emailing our friendly technical support representatives, specially trained to communicate quick, easy, and logical solutions to your inquiries within 24 hours.

3. Toll-Free Live Tech Support

(1-800-828-4040)

This option provides live telephone technical support, free of service charges, Monday-

Saturday (excluding holidays), during your product’s 1 year limited warranty period.

Telephone Device for the Deaf (TDD) support is available at (

1-866-251-3752

).

4. Extended Service and Support

www.canonesp.com

Canon CarePAK Extended Service Plan is a cost-attractive and easy-to-use extended service program that provides up to three full years of service and support coverage at a very attractive price. CarePAK offers toll-free Canon technical support and includes Canon’s superb InstantExchange product replacement program. For further information about extending your Canon service and support, call (

1-800-385-2155

), or visit our Web site at

www.canonesp.com

. CarePAK must be purchased during your product’s warranty period.

For more information and updated program specifics, please visit our web site at

www.canontechsupport.com

.

* Support program specifics are subject to change without notice.

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Ordering Information

For additional supplies, use the following descriptions and order numbers.

Description

Ink Tanks

CLI-8 Black

PGI-5 Black

CLI-8 Yellow

CLI-8 Magenta

CLI-8 Cyan

Canon Specialty Papers

Glossy Photo Paper Credit Card Size (100 sheets)

High Resolution Paper (8.5" x 11"/ 100 sheets)

Matte Photo Paper (4" x 6"/ 120 sheets)

Matte Photo Paper (8.5" x 11"/ 50 sheets)

Photo Paper Glossy (4" x 6"/ 50 sheets)

Photo Paper Glossy (4" x 6"/ 100 sheets)

Photo Paper Glossy (8.5" x 11"/ 50 sheets)

Photo Paper Glossy (8.5" x 11"/ 100 sheets)

Photo Paper Plus Double Sided (5" x 7"/ 10 sheets)

Photo Paper Plus Double Sided (8.5" x 11"/ 10 sheets)

Photo Paper Plus Double Sided Album Kit (5" x 7")

Photo Paper Plus Double Sided Album Kit (8.5" x 11")

Photo Paper Plus Glossy (4" x 6"/ 50 sheets)

Photo Paper Plus Glossy (4" x 6"/ 120 sheets)

Photo Paper Plus Glossy (5" x 7"/ 20 sheets)

Photo Paper Plus Glossy (8.5" x 11"/ 20 sheets)

Photo Paper Plus Glossy II (4" x 6"/ 50 sheets)

Photo Paper Plus Glossy II (4" x 6"/ 100 sheets)

Photo Paper Plus Glossy II (5" x 7"/ 20 sheets)

Photo Paper Plus Glossy II (8" x 10"/ 20 sheets)

Photo Paper Plus Glossy II (8.5" x 11"/ 20 sheets)

Photo Paper Plus Semi-gloss (4" x 6"/ 50 sheets)

Photo Paper Plus Semi-gloss (8" x 10"/ 20 sheets)

Photo Paper Plus Semi-gloss (8.5" x 11"/ 20 sheets)

Photo Paper Pro (4" x 6"/ 20 sheets)

Photo Paper Pro (4" x 6"/ 75 sheets)

Photo Paper Pro (8" x 10"/ 20 sheets)

Photo Paper Pro (8.5" x 11"/ 15 sheets)

All Occasion Photo Cards (4" x 8"/ 50 sheets)

Photo Stickers (16 stickers/sheet, 5 sheets/pack)

Call

1-800-OK-CANON

to locate a dealer near you, or visit the Canon eStore at

www.estore.usa.canon.com

.

Order #

0620B002

0628B002

0623B002

0622B002

0621B002

© 2008 Canon U.S.A., Inc. Canon is a registered trademark of Canon Inc. in the United States and may be a registered trademark or trademarks in other countries. All other product and brand names are trademarks of their respective owners.

7980A006

2311B022

2311B023

2311B024

2311B025

2311B001

1686B014

1686B017

1686B020

1029A014

1029A027

1029A059

1029A004

1029A069

0001C001

9157A023

1033A011

7981A014

7981A004

0775B021

0775B022

0775B023

0775B024

9981A006

9981A005

0041B005

0041B006

7980A012

7980A022

7980A019

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series

Office All-In-One

Quick Start Guide

© CANON INC. 2008 All rights reserved. No part of this publication may be transmitted or copied in any form whatsoever without the express written permission.

Disclaimer

Canon U.S.A., Inc. has reviewed this manual thoroughly in order that it will be an easy-to-use guide to your Canon PIXMA MX850 series Office All-In-One. All statements, technical information and recommendations in this manual and in any guides or related documents are believed reliable, but the accuracy and completeness thereof are not guaranteed or warranted, and they are not intended to be, nor should they be understood to be, representation or warranties concerning the products described.

Depending on your application program, operations may differ. For details, refer to the instruction manual of your application. The steps described in this manual are in Windows Vista™ operating system Ultimate Edition (hereafter referred to as “Windows Vista”) and Mac

®

OS X v.10.4.x.

All information regarding non-Canon products was compiled from publicly available information. No representation is made regarding the accuracy thereof.

As an

E

NERGY

S

TAR

®

Partner, Canon Inc. has determined that this product meets the

S

TAR guidelines for energy efficiency.

E

NERGY

About Consumables

Consumables (ink tanks / FINE Cartridges) are available for 5 years after production has stopped.

Trademarks

z “Microsoft” is a registered trademark of Microsoft Corporation.

z “Windows” is a trademark of Microsoft Corporation, registered in the U.S. and other countries.

z

“Windows Vista” is a trademark of Microsoft Corporation.

z “Macintosh” and “Mac” are trademarks of Apple Inc., registered in the U.S. and other countries.

z “Bluetooth” is a trademark of Bluetooth SIG, Inc., U.S.A. and licensed to Canon Inc.

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Table of Contents

Introduction.....................................................2

Safety Precautions .........................................3

Before Using the Machine .............................6

Included Items ................................................6

Operation Panel..............................................6

How to Navigate Menus on the LCD ..............9

Turning the Machine On and Off ..................14

Handling the Original Document...................16

Loading Printing Paper .................................20

Copying .........................................................35

Making Copies ..............................................35

Setting Items.................................................36

Using Useful Copy Functions .......................38

Printing from a Memory Card ......................39

Memory Cards Supported by

This Machine ................................................39

Printable Image Data....................................40

Inserting the Memory Card ...........................40

Removing the Memory Card.........................42

Printing the Photo Displayed on the LCD

(Display photo)..............................................42

Using Useful Printing Functions....................43

Setting Items.................................................44

Printing by Using the Photo Index Sheet......46

Printing from Your Computer......................47

Printing with Windows...................................47

Printing with Macintosh.................................48

Scanning Images ..........................................49

Scanning Methods........................................49

Printing Photographs Directly from a PictBridge Compliant Device .............51

Printing Photographs Directly from a PictBridge Compliant Device .....................51

About PictBridge Print Settings.....................53

Faxing ............................................................57

Preparing the Machine for Fax .....................57

Registering Sender Information....................62

Registering Recipients for the Speed Dial ....71

Sending Faxes..............................................80

Using Useful Sending Functions...................88

Receiving Faxes ...........................................90

Using Useful Receiving Functions ................98

Document Stored in Memory ........................99

Summary of Reports and Lists ...................103

Routine Maintenance .................................107

Replacing an Ink Tank................................107

Keeping the Best Printing Results ..............113

When Printing Becomes Faint or

Colors Are Incorrect....................................114

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Printing the Nozzle Check Pattern.............. 115

Examining the Nozzle Check Pattern ......... 116

Print Head Cleaning ................................... 117

Print Head Deep Cleaning.......................... 118

Aligning the Print Head............................... 119

Cleaning Your Machine .............................. 125

Troubleshooting......................................... 131

An Error Message Is Displayed on the LCD ................................................. 133

LCD Cannot Be Seen At All........................ 138

An Unintended Language Is Displayed on the LCD ................................................. 138

Cannot Install the MP Drivers..................... 139

Cannot Connect to Computer Properly ...... 140

Print Results Not Satisfactory..................... 141

The Print Result Not Satisfactory

When Copying ............................................ 144

Printing Does Not Start............................... 145

Machine Moves But Ink Is Not Ejected....... 146

Paper Does Not Feed Properly .................. 146

Paper Does Not Feed from the Paper

Source Specified in the Printer Driver ........ 147

Paper Jams ................................................ 148

Document Jams in the ADF........................ 152

Message Appears on the Computer

Screen ........................................................ 156

Error Message Appears on a PictBridge

Compliant Device ....................................... 159

Cannot Print Properly through Bluetooth

Communication........................................... 160

Cannot Print Properly from a Photo Index

Sheet .......................................................... 161

Cannot Remove a Memory Card................ 161

Scanning Problems .................................... 161

Problems Receiving Faxes......................... 162

Problems Sending Faxes ........................... 165

Telephone Problems .................................. 166

Appendix..................................................... 167

How to Use the Documentation Provided... 167

Reading the On-screen Manuals................ 168

Solution Menu (Windows only) ................... 169

My Printer (Windows only).......................... 169

Specifications ............................................. 170

Legal Limitations on Use of Your Product and Use of Images ..................................... 174

Users in the U.S.A. ..................................... 175

Users in Canada......................................... 180

Users in New Zealand ................................ 181

Index............................................................ 182

1

Introduction

This

Quick Start Guide

uses the following symbols to indicate important information. Always observe the instructions indicated by these symbols.

Warning

Instructions that, if ignored, could result in death or serious personal injury caused by incorrect operation of the equipment. These must be observed for safe operation.

Caution

Instructions that, if ignored, could result in personal injury or material damage caused by incorrect operation of the equipment. These must be observed for safe operation.

Important

Instructions that must be observed for safe operation.

Introduction

Safety Precautions

Please read the safety warnings and cautions provided in this manual to ensure that you use the machine safely. Do not attempt to use the machine in any way not described in this manual.

Warning

z This product emits low level magnetic flux. If you use a cardiac pacemaker and feel abnormalities, please move away from this product and consult your doctor.

z You may cause an electric shock, fire, or damage the machine if you ignore any of these safety precautions.

Choosing a location

Do not place the machine close to flammable solvents such as alcohol or thinners.

Power supply

Never attempt to plug in or unplug the machine from the power supply when your hands are wet.

Always push the plug all the way into the power outlet.

Never damage, modify, stretch or excessively bend or twist the power cord. Do not place heavy objects on the power cord.

Never plug the machine into a power socket that is shared with other equipment (extension lead/cord, 2- or 3-way adapter, etc.).

Never use the machine if the power cord is bundled or knotted.

If you detect smoke, unusual smells or strange noises around the machine, immediately unplug the machine at the power supply and call for service.

Periodically, unplug the machine and use a dry cloth to wipe off any dust or dirt collected on the plug and the power outlet.

If the machine is placed at a location exposed to a lot of dust, smoke, or high humidity, the dust collected on the plug absorbs moisture and may cause insulation failure and fire.

If you hear thunder, disconnect the power supply of the machine and refrain from using it. Leaving the machine plugged in may cause fire, electric shock, or damage to the machine, depending on the thunder storm.

Use the power cable included with the machine.

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Safety Precautions

3

Cleaning the machine

Use a damp cloth to clean the machine. Never use flammable solvents such as alcohol, benzene or thinners.

If flammable solvents come in contact with electrical components inside the machine, it could cause a fire or electric shock.

Maintaining the machine

Working around the machine

Always unplug the machine from the power outlet before cleaning the machine.

If you accidentally switch the machine on while cleaning it, you could injure yourself or damage the machine.

Do not attempt to disassemble or modify the machine. There are no user serviceable parts inside the machine.

The machine contains high-voltage components. Never attempt any maintenance procedure not described in this guide.

Do not use highly flammable sprays near the machine.

This could cause a fire or electric shock if the spray comes into contact with electrical components inside the machine.

Caution

You may cause injury or damage the machine if you ignore any of these safety precautions.

Choosing a location

Do not install the machine in a location that is unstable or subject to excessive vibration.

Do not install the machine in locations that are very humid or dusty, in direct sunlight, outdoors, or close to a heating source.

To avoid the risk of fire or electric shocks, install the machine in a location with an ambient temperature range of 5°C to 35°C (41°F to 95°F) and humidity of 10% to 90% (condensation free).

Do not place the machine on a thick rug or carpet.

Power supply

Do not place the machine with its back attached to the wall.

Ensure that the area around the power outlet is kept clear at all times so you can easily unplug the power cord if necessary.

Never remove the plug by pulling on the cord.

Do not use an extension lead/cord.

Safety Precautions

Working around the machine

Never put your hands or fingers in the machine while it is printing.

When moving the machine, carry the machine at both ends.

Do not hold the Operation Panel.

Print Heads and ink tanks

Do not place any object on the machine.

Do not place metal objects (paper clips, staples, etc.) or containers of flammable solvents (alcohol, thinners, etc.) on top of the machine.

If any foreign object (metal or liquid) fall into the machine, unplug the power cord and call for service.

Do not transport or store the machine on a slant, vertically or upside-down, as the ink may leak and damage the machine.

When loading a thick book on the Platen Glass, do not press hard on the Document Cover. The

Platen Glass may break and cause injury.

Keep ink tanks out of the reach of children.

In case ink is accidentally licked or swallowed, rinse out mouth or give one or two glasses of water to drink.

If irritation or discomfort occurs, obtain medical advice immediately.

In case ink gets in contact with eyes, rinse with water immediately.

In case ink gets in contact with skin, wash with soap and water immediately.

If irritation to eyes or skin persists, obtain medical advice immediately.

Do not shake Print Heads or ink tanks.

Ink may leak out and stain clothing or the surrounding area.

Never touch the electrical contacts on a Print Head after printing.

The metal parts may be very hot and could cause burns.

Do not throw ink tanks into fire.

IMPORTANT SAFETY INSTRUCTIONS

When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following:

1. Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool.

2. Avoid using this product during an electrical storm. There may be a remote risk of electric shock from lightning.

3. Do not use this product to report a gas leak in the vicinity of the leak.

SAVE THESE INSTRUCTIONS

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Safety Precautions

5

Before Using the Machine

Included Items

Check that all the following items are in the box. If anything is missing or damaged, contact your

Canon service representative.

z

Machine z Setup CD-ROM z Easy Setup Instructions (Setup Sheet) z Network Setup Guide z

Quick Start Guide z Print Head z Ink tanks (CLI-8BK, PGI-5BK, CLI-8Y, CLI-8M, CLI-8C) z Power cord z

Telephone line cable z A4 Matte Photo Paper (MP-101) (for Automatic Print Head Alignment) z Additional documents

* A USB cable is necessary to connect the machine with your computer.

* A LAN cable is necessary to connect the machine to the network.

Operation Panel

(1) (2) (3) (4) (5) (6) (7) (8) (9) (10) (11) (12) (13) (14)

(28)

(27)

(26) (24)

(25)

(22)

(23)

(21) (19)

(20) (18)

(16) (15)

(1) ON/OFF button

Turns the machine on and off. Before turning on the machine, make sure the Document

Cover is closed.

Note

z The machine cannot receive faxes when the power is turned off.

z The power cannot be turned off while the machine is sending or receiving a fax, or when there are unsent faxes stored in the machine’s memory.

(2) COPY button

Switches the machine to copy mode. Flashes when you turn on the machine.

Before Using the Machine

(3) FAX button

Switches the machine to fax mode.

(4) SCAN button

Switches the machine to scan mode. In scan mode, the machine scans a document to your computer according to the settings selected. To use this button, the machine must be connected to a computer. For details, refer to the

Scanning Guide

on-screen manual.

(5) MEMORY CARD button

Switches the machine to memory card mode.

(6) In Use/Memory lamp

Flashes when sending or receiving faxes, and lights when there are documents stored in the machine’s memory.

(7) Alarm lamp

Lights or flashes orange when an error, such as paper-out or ink-out, occurs.

(8) LCD (Liquid Crystal Display)

Displays messages, menu selections, and the operational status.

(9) Menu button

Displays the menu screen.

(10) Settings button

Configures the page size, media type, and image correction settings.

(11) Numeric buttons

Enter numerical values such as the number of copies, as well as fax/telephone numbers and characters.

(12) Redial/Pause button

Redials the last number called using the Numeric buttons. Also enters pauses between or after numbers when dialing or registering numbers.

(13) Coded Dial button

Press this button and a two-digit code to display a pre-registered fax/telephone number or group.

(14) Stop/Reset button

Cancels operations such as copying, scanning, or faxing, or a print job in progress.

(15) Black button (top) / Color button (bottom)

Press the

Black

button to start black & white copying, scanning, or faxing.

Press the

Color

button to start color copying, photo printing, scanning, or faxing.

(16) Hook button

Connects or disconnects the telephone line.

(17) Tone button

Switches temporarily to tone dialing. Also changes the input mode when entering characters.

(18) Trimming button

Specifies the cropping area of the displayed photo.

(19)

{ } [ ]

buttons

Scrolls through menu selections and increases/decreases setting values, such as the number of copies. You can use these buttons when

{

,

}

,

[

, and

]

are displayed on the LCD. Also, the

[

button cancels the entered character, and the

]

button enters a space between characters when entering characters.

7

(20) OK button

Finalizes your selection for the menu or setting item.

This button is also used to dismiss the error message and resume the machine’s normal operation after resolving a printing error or removing jammed paper, or to eject documents remaining in the ADF.

(21) Back button

Cancels operations and returns the LCD to the previous screen.

(22) Feed Switch

Selects the paper source. Press to switch the paper source between the Rear Tray and the Cassette.

To print out received faxes, the paper source selected on the

FAX settings

screen is used.

(23) FAX Quality button

Sets the scan contrast and resolution of the fax you are sending.

(24) Search button

Searches for photos on the memory card with the specified shooting date.

(25) Enlarge/Reduce button

Specifies the enlargement or reduction ratio for copying.

(26) Two-Sided button

Specifies the settings for duplex copying.

(27) Rear Tray lamp (top) / Cassette lamp (bottom)

These lamps indicate the currently selected paper source.

(28) One-Touch Speed Dial buttons

Press these buttons to display pre-registered fax/telephone numbers or groups.

Before Using the Machine

How to Navigate Menus on the LCD

You can make good use of the various functions of the machine with the menu screen and the settings screen on the LCD.

This section describes how to use the menu screen and the settings screen.

(1) (2) (3) (4) (5) (6) (7)

(10) (9) (8)

(1) COPY button

(2) FAX button

(3) SCAN button

(4) MEMORY CARD button

(5) LCD (Liquid Crystal Display)

(6) Menu button

(7) Settings button

(8)

{ } [ ]

buttons

(9) OK button

(10) Back button

„

Basic Operation on the Menu Screen

You can perform various printing functions and machine maintenance by selecting the menu items on the menu screen in each mode.

To display the menu screen on the LCD, press the

Menu

button.

To select the menu item, use the { , } , [ , and ] buttons to select the item, then press the

OK

button.

Note

z You can return the LCD to the previous screen by pressing the

Back

button.

z For details on each item, see “Menu Screens” on page 9.

„

Menu Screens

Note

z You can display the

Maintenance

screen or

Device settings

screen in the copy mode, fax mode, memory card mode, or scan mode. To enter the scan mode, the machine must be connected to a computer.

Refer to the following list to confirm the menu items available on the menu screen.

z For details on maintenance, see “When Printing Becomes Faint or Colors Are Incorrect” on page 114 or “Cleaning Your Machine” on page 125. For details on the device settings, refer to

“Device Settings” in the

User’s Guide

on-screen manual.

9

Copy mode

Copy menu screen

Standard copy (page 35)

Special copy (page 38)

Two-sided copy

2-on-1 copy

4-on-1 copy

Borderless copy

Image repeat

Collated copy

Fade-restored copy

Frame erase

Sticker copy

Maintenance/settings (page 11)

Fax mode

FAX menu screen

Receive mode settings (page 90)

FAX priority mode

FAX only mode

DRPD

*

TEL priority mode

Memory reference (page 99)

Print memory list

Print specified document

Delete specified doc.

Print reports/lists (page 103)

Activity report

Telephone number list

User’s data list

Memory list

TEL number registration (page 71)

One-touch speed dial

Coded speed dial

Group dial

Maintenance/settings (page 11)

*

This setting is only available in US and

Canada.

Scan mode

The

Maintenance/settings

screen will be displayed by pressing the

Menu

button.

For details on the scan mode, see “Scanning

Images” on page 49.

Memory card mode

Card menu screen

Display photo (page 42)

Multiselect print (page 43)

Special photo print (page 43)

Layout print

Sticker print

Print all photos

Photo Index print

DPOF print

Captured info

Photo Index Sheet (page 46)

Photo Index Sheet print

Scan sheet and print

Maintenance/settings (page 11)

Before Using the Machine

Maintenance/settings

Maintenance screen

Nozzle check (page 115)

Cleaning (page 117)

Deep cleaning (page 118)

Auto head align (page 119)

Manual head align (page 120)

Head alignment print (page 119)

Roller cleaning (page 127)

Bottom plate cleaning (page 128)

Device settings screen

FAX settings

*1

User settings

TX settings

RX settings

Print settings

*1

Prevent paper abrasion

Extended copy amount

Two-sided output setting

Wireless print settings

*1, 2

PictBridge settings (page 55)

Bluetooth settings

*1, 2

LAN settings

*1

Reset LAN settings

Display LAN details

IPv4/IPv6 setting

WSD setting

Other settings

*1

Read/write attribute

Volume control

Slide show setting

Quiet mode

Key repeat

Language selection

*1

Reset setting

*1

*1

*2

For details, refer to the

User’s Guide

onscreen manual.

Appears only when the optional Bluetooth unit is attached to the machine.

11

„

Basic Operation on the Settings Screen

You can change the print settings such as page size, media type, etc. on the settings screen either in the copy mode, in the memory card mode, in the fax mode, or when printing directly from a PictBridge compliant device.

Note

When printing from a computer, see “Printing from Your Computer” on page 47.

When printing from a wireless communication device, refer to “Printing Photographs from a

Wireless Communication Device” in the

User’s Guide

on-screen manual.

This section describes the procedure to change the settings, taking the steps to specify the page size for the memory card mode to

4" x 6" (101 x 152)

as an example.

1

Display the settings screen.

(1)

Press the

Settings

button.

The

Memory card settings

screen is displayed.

2

Select the settings tab.

(1)

Use the [ or ] button to select the settings tab.

Example: Select Tab 1 here.

3

Select the setting item.

(1)

Use the

{

or

}

button to select the setting item.

Example: Select

A4

here.

Before Using the Machine

4

Change the setting.

(1)

Use the

[

or

]

button to change the setting.

Example: Change to

4" x 6" (101 x 152)

here.

5

Complete setting.

(1)

Press the

Settings

button.

The LCD returns to the previous screen.

Note

For details on the setting Items

z For the settings in the copy mode, see “Setting Items” on page 36.

z For the settings in the memory card mode, see “Setting Items” on page 44.

z For the settings in the fax mode, see “Changing the Print Settings” on page 96.

You can set the image quality and scan contrast of the fax to send by pressing the

FAX Quality

button. For details, see “Before Sending Faxes” on page 81.

z For the settings when printing directly from a PictBridge compliant device, see “Setting on the

Machine” on page 55.

13

Turning the Machine On and Off

Turn on the machine before printing.

„

Turning on the Machine

Note

If preparatory operations below are not complete, follow your setup sheet and/or the

Network

Setup Guide

to complete them.

z The Print Head and ink tanks are set into place.

If you are using the machine connected to a computer, confirm also the following.

z The machine is connected to your computer (or a compatible device).

z The MP Drivers are installed.

1

Press the

ON/OFF

button to turn on the machine.

The

COPY

button flashes and then remains lit green.

Note

If the

Alarm

lamp lights up or flashes orange and an error message is displayed on the LCD, see “An Error

Message Is Displayed on the LCD” on page 133.

2

If you are using the machine connected to a computer, turn on your computer.

„

Turning off the Machine

1

To turn off the machine, press the

ON/OFF

button.

When a selected mode button (e.g.,

COPY

button) stops flashing, the machine is turned off after all the lamps on the Operation Panel go out. It takes a few seconds or as long as around one minute.

Important

When you turn off the machine

Follow the procedure below to turn off the machine.

(1) Confirm that all the lamps on the Operation Panel have gone out.

(2) Unplug the power cord from the wall outlet. If you are using a power outlet strip, you can switch it off instead.

When you press the

ON/OFF

button to turn off the machine, the machine automatically puts a protective cap on the Print Head to prevent the ink from drying. If you remove the power cord or switch off the power outlet strip before all the lamps on the Operation Panel go out, this capping will not be done properly, causing the Print Head to dry and clog.

Note

The power cannot be turned off while the machine is sending or receiving a fax, or when there are unsent faxes stored in the machine’s memory.

Before Using the Machine

z

Screen-saver Mode

The LCD goes out if the machine is not operated for about five minutes*.

* You cannot change the wait time before the LCD goes out.

Note

When you want to restore the display, perform any operation such as copying, faxing, or scanning, or press any button except for the

ON/OFF

button. When you press the

ON/OFF

button while the machine is in Screen-saver mode, the machine turns off.

15

Handling the Original Document

This section describes how to load the original document on the Platen Glass or in the ADF.

„

Original Document Requirements

The original documents you load on the Platen Glass or in the ADF for copying, scanning, or faxing must meet these requirements:

Platen Glass

Document type

z Paper documents z

Photographs z Books

Size (W x L)

z Documents that are not suitable for the ADF

Max. 8.5 x 11.7 inches /

216 x 297 mm

ADF

Multipage documents of the same size, thickness, and weight

Quantity

Weight

1 sheet

– z Max. 8.5 x 14.0 inches / 216 x 356 mm z Min. 5.8 x 5.8 inches / 148 x 148 mm

Only A4 or Letter-sized documents for duplex copying and scanning, 2-on-1 copy, and 4-on-

1 copy z A4 or Letter size: Max. 35 sheets (20 lb / 75 gsm paper), up to 0.20 inches /

5 mm in height z

Legal size: Max. 30 sheets (20 lb / 75 gsm paper), up to 0.16 inches / 4 mm in height z

Other sizes: 1 sheet

13 to 24 lb / 50 to 90 gsm

„

Loading Original Documents

Load originals to copy, scan, or fax on the Platen Glass or in the ADF.

Note

z Make sure any glue, ink, correction fluid, or the like on the original document is completely dry before loading it on the Platen Glass or in the ADF.

However, do not load glued originals in the ADF even if the glue is dry, as this may cause paper jams.

z Remove all staples, paper clips, and the like before feeding the document.

z Load Legal-sized documents in the ADF.

z Do not load the following types of documents in the ADF. They will jam.

– Wrinkled or creased paper

– Curled paper

– Torn paper

– Paper with holes

– Glued paper

– Carbon paper or carbon-backed paper

– Surface treated paper

– Onion skin or thin paper

– Photograph or thick paper

Before Using the Machine

„

Using the Platen Glass

1

Open the Document Cover.

2

Load the original document with the side to be copied, scanned, or faxed facing down on the Platen Glass.

Important

z Do not place any objects weighing more than 4.4 lb / 2.0 kg on the Platen Glass.

z Do not press or put weight on the original with pressure exceeding 4.4 lb / 2.0 kg.

Doing so may cause the scanner to malfunction or the Platen Glass to break.

z

To make copies or scan documents

Align the original document with the alignment mark as shown in the figure on the right.

Note

z The machine cannot scan the shaded area in the figure on the right.

(A) 0.04 inches / 1 mm z For details about making copies, see

“Copying” on page 35.

z For details about scanning images, see

“Scanning Images” on page 49.

z For details about sending faxes, see “Sending

Faxes” on page 80.

(A)

(A)

17

z

To scan photographs

Place the photograph at least 0.4 inches / 10 mm away from and in square with the edges of the Platen Glass.

(B) 0.4 inches / 10 mm

(B)

(B)

When setting two or more photographs at the same time, place them at least 0.4 inches / 10 mm apart from each other.

(C) 0.4 inches / 10 mm

(C)

(C)

(C) (C)

Note

z If photographs are placed closer, they may be scanned as a single image. For details, refer to the

Scanning Guide

on-screen manual.

z For details about scanning images, see “Scanning Images” on page 49.

3

Gently close the Document Cover.

Before Using the Machine

„

Using the ADF

Note

Set a document on the Platen Glass if you want to scan it at optimum quality.

1

Remove any documents from the Platen Glass.

2

Open the Document Tray.

3

Load the original document with the side to be copied, scanned, or faxed facing up in the

ADF.

4

Adjust the Document Guides to match the document width.

Note

Ensure that the edge of the document stack is in line with the Paper Size Mark (A) imprinted on the

Document Tray.

(A)

19

Loading Printing Paper

This section describes how to load printing paper in the Rear Tray and the Cassette.

Note

z At purchase, the machine is set to feed from the Cassette. If you are printing without changing paper source settings, load paper in the Cassette. For details on loading paper, see “Loading Paper” on page 26.

z Do not place any objects in front of the machine.

„

Using Specialty Media

Canon recommends that you use Canon genuine media to ensure optimal print quality.

z

Photo Quality Media

z Glossy Photo Paper z Matte Photo Paper z Photo Paper Plus Double Sided z

Photo Paper Plus Glossy z Photo Paper Plus Glossy II z Photo Paper Plus Semi-gloss z Photo Paper Pro z Photo Stickers z

Media Suited for Business

Documents

z High Resolution Paper z Super White Paper

Before Using the Machine

„

Paper Handling

z

Recommended Paper and Requirements

Media Type

Plain Paper

*2

Photo Paper

Plus Double

Sided

*3, *5

Photo Paper

Plus Glossy

*5

Photo Paper

Plus Glossy

II

*5

Photo Paper

Plus Semigloss

*5

Photo Paper

Pro

*5

Photo

Stickers

*7

T-Shirt

Transfers

*3

Envelopes

*3

Super White

Paper

High

Resolution

Paper

*3

Glossy Photo

Paper

*5

Glossy Photo

Paper

“Everyday

Use”

*5

Matte Photo

Paper

Photo Paper

Glossy

*5

Model

*1 Paper Load Limit

Rear Tray

Approx. 150 sheets

Cassette

Approx. 150 sheets

10 envelopes 5 envelopes

SW-201 100 sheets 100 sheets

Paper

Output

Tray Load

Limit

Approx. 50 sheets

*4

Media Type

Machine

Setting

Plain paper

Printer

Driver

Setting

Plain Paper

— Envelope

50 sheets Plain paper Plain Paper

HR-

101N

GP-502

PP-

101D

PP-101

PP-201

SG-201

PR-101

PS-101

TR-301

80 sheets

1 sheet

1 sheet

80 sheets

GP-401 A4, Letter, 5" x 7" / 127.0 x

177.8 mm, and 8" x 10" /

GP-501

203.2 x 254.0 mm: 10 sheets

4" x 6" / 101.6 x 152.4 mm, and Wide: 20 sheets

MP-101

Credit card: 20 sheets (Rear

Tray only)

*6

Not loadable

1 sheet

*6

50 sheets

*4

Glossy

Photo Paper

Glossy

Photo Paper

Matte Photo

Paper

Glossy

Photo Paper

Photo Plus

Glossy

Photo Plus

Glossy II

Plus Semigloss

Photo Paper

Pro

Glossy

Photo Paper

High

Resolution

Paper

Glossy

Photo Paper

Glossy

Photo Paper

Matte Photo

Paper

Glossy

Photo Paper

Photo Paper

Plus Double

Sided

Photo Paper

Plus Glossy

Photo Paper

Plus Glossy

II

Photo Paper

Plus Semigloss

Photo Paper

Pro

Glossy

Photo Paper

T-Shirt

Transfers

*

1

Paper with a Model Number is Canon specialty media. Refer to the instruction manual supplied with the paper for detailed information on the printable side and notes on handling paper. For information on the paper sizes available for each Canon genuine paper, visit our website. You may not be able to purchase some Canon genuine papers depending on the country or region of purchase. Paper is not sold in the US by Model Number. Purchase paper by name.

21

*

2

Proper feeding of paper may not be possible at the maximum capacity depending on the type of paper or environmental conditions (either very high or low temperature and humidity).

In such cases, reduce the sheets of paper you load at a time to around half.

*

3

Available only when printing from your computer.

*

4

We recommend that you remove the previously printed sheet from the Paper Output Tray before continuously printing to avoid blurs and discoloration.

*

5

When loading paper in stacks, the print side may be marked as it is fed in or sheets may be stuck to one another causing them not to be fed properly. In this case, load one sheet at a time.

*

6

Feeding this paper from the Cassette can damage the machine. Load in the Rear Tray.

*

7

When copying onto sticker paper, be sure to select

Sticker copy

on the

Special copy

screen in the copy mode. Refer to “Copying on Stickers (Sticker copy)” in “Using Useful

Copy Functions” of the

User’s Guide

on-screen manual.

When printing photos saved on a memory card to sticker paper, be sure to select

Sticker print

on the

Special photo print

screen in the memory card mode. Refer to “Printing on

Stickers (Sticker print)” in “Using Useful Printing Functions” of the

User’s Guide

on-screen manual.

When printing photos saved on your mobile phone to sticker paper, select

Stickers

for the page size in

Wireless print settings

. Refer to “Setting Items” in “Setting the Page Size,

Media Type, and Layout When Printing from a Mobile Phone” of the

User’s Guide

on-screen manual.

Important

z Put unused paper back into the package, and store them avoiding heat, humidity, and direct sunlight.

z Do not touch the printed surface nor stack the printed sheets until the ink is fixed.

Note

z To specify the page size and media type when printing photos saved on mobile phones, refer to

“Setting the Page Size, Media Type, and Layout When Printing from a Mobile Phone” in

“Printing Photographs from a Wireless Communication Device” of the

User’s Guide

on-screen manual.

z For a detailed description of printing media types, refer to “Printing Media” in the

User’s Guide

on-screen manual.

z

Media Types You Cannot Use

Do not use the following types of paper. Using such paper will not only produce unsatisfactory results, but can also cause the machine to jam or malfunction. Additionally, when printing on A5 or smaller sized paper, do not use paper thinner than a postcard, including plain paper or notepad paper cut to a small size.

z Folded, curled, or wrinkled paper z Damp paper z

Paper that is too thin (weighing less than 17 lb / 64 gsm) z Paper that is too thick (plain paper, except for Canon genuine paper, weighing more than 28 lb / 105 gsm) z Picture postcards z Postcards affixed with photos or stickers z Envelopes with a double flap (or sticker flaps) z

Envelopes with an embossed or treated surface z Envelopes with pressure seals z Envelopes whose gummed flaps are already moistened and adhesive z Any type of paper with holes

Before Using the Machine

z Paper that is not rectangular z

Paper bound with staples or glue z Paper with adhesives z Paper decorated with glitter, etc.

„

Hints for Handling the Paper Sources

This machine offers two paper sources to load printing paper; the Rear Tray (A) and the

Cassette (B).

(A)

(B)

Here are some hints for handling these paper sources according to how you are using them.

Note

z Some types and sizes of paper are not loadable in the Cassette and require the use of the Rear

Tray. See “Paper Handling” on page 21. For details on loading paper, see “Loading Paper” on page 26.

z Printer driver settings may be required depending on the usage. For details on printer driver settings, refer to the

PC Printing Guide

on-screen manual.

23

z

If You Print Regularly on Photo Paper as well as on Plain Paper

If you use photo paper as much as plain paper, you can load photo paper in the Rear Tray and plain paper in the Cassette. This way, you can switch the paper source according to the type of paper just by pressing the

Feed Switch

.

You can also specify the type and size of paper to be fed from the Cassette using the printer driver. You can print more efficiently by specifying the type of paper you use regularly this way, since the paper source will be switched automatically to the Cassette for this paper.

(A)

(B)

(A) Rear Tray: Load paper of various types and sizes, including photo paper

(B) Cassette: Load paper you use most regularly, such as plain paper z

If You Print Mainly on Plain Paper

You can load plain paper of the same size in both paper sources, and set the printer driver to automatically switch the paper source when either paper source runs out of paper during printing.

(A)

(B)

(A) Rear Tray: Load plain paper

(B) Cassette: Load plain paper

Before Using the Machine

„

Changing the Paper Source

Each time you press the

Feed Switch

, the paper source to be used switches between the Rear

Tray and the Cassette. The paper feeds from the paper source whose lamp is lit.

(A)

(B)

(C)

(A)

Rear Tray

lamp

(B)

Feed Switch

(C)

Cassette

lamp

Important

When Printing from Your Computer

If a setting other than

Paper Feed Switch

is selected for

Paper Source

in the printer driver, the

Feed Switch

on the machine will be disabled and the printer driver settings take precedence when printing. Confirm the setting in the printer driver. See “Printing with Windows” on page 47 or

“Printing with Macintosh” on page 48.

For details on paper source selection using the printer driver, refer to the

PC Printing Guide

onscreen manual.

When Printing Out Received Faxes

To print out received faxes, the machine uses the Cassette by default, regardless of the source selected by the

Feed Switch

. The paper source used to print out faxes can be specified in

FAX paper source

on the

FAX settings

screen. See “Changing the Print Settings” on page 96.

25

„

Loading Paper

Important

z Load A4, Letter, or Legal-sized plain paper when receiving faxes. Legal-sized paper can only be loaded in the Rear Tray.

z You cannot print on postcards affixed with photos or stickers.

z Always load paper in portrait orientation (A). Loading paper in landscape orientation (B) can cause the paper to be jammed.

(A) (B)

Note

z We recommend using genuine Canon photo media when printing photographs. For details on the specialty media Canon provides for use with its various printers, see “Using Specialty

Media” on page 20.

When Printing on Plain Paper

z You can use general copy paper or Canon’s Super White Paper. When printing on both sides, we recommend Canon’s Super White Paper Double-Sided.

Paper size:

– Standard sizes for the Rear Tray: A4, B5, A5, Letter, and Legal

– Standard sizes for the Cassette: A4, B5, A5, and Letter

– Non-standard sizes for the Rear Tray: 2.13 x 3.39 inches to 8.5 x 23 inches / 54.0 x 86.0 mm to 215.9 x 584.2 mm

– Non-standard sizes for the Cassette: 3.5 x 5 inches to 8.5 x 11.69 inches / 89.0 x 127.0 mm to 215.9 x 297.0 mm

Paper weight: 17 to 28 lb / 64 to 105 gsm (non-Canon genuine plain paper) z 100% recycled paper can be used.

z If you cut plain paper to 4" x 6" / 101.6 x 152.4 mm, 5" x 7" / 127.0 x 177.8 mm, or 2.13" x 3.39"

/ 54.0 x 86.0 mm (credit card-size) for a trial print, it can cause paper jams.

z

Loading Paper in the Rear Tray

1

Flatten the four corners of the paper before loading it.

Note

z Align the edges of paper neatly before loading. Loading paper without aligning the edges may cause paper jams.

z If paper is curled, hold the opposing curled corners and gently bend them in the opposite direction until the paper becomes completely flat. See “Paper is curled.” on page 143.

z To avoid curling, handle paper as follows.

– When you do not print, remove unused paper from the Rear Tray, put them back into the package, and keep it on a level surface.

– Take out only the necessary number of sheets from the package, just before printing.

Before Using the Machine

2

Prepare to load paper.

(1)

Open the Rear Tray Cover and pull out the

Paper Support.

Put your finger in the rounded indent of the

Paper Support and pull it out until it stops.

(2)

Open the Paper Output Tray.

Press the Open button to open the Paper

Output Tray.

(3)

Open the Output Tray Extension.

(4)

Press the

Feed Switch

so that the

Rear Tray

lamp (A) lights.

(A)

(4) (2) (3)

(1)

Note

You can also select the paper source with the printer driver.

For details, refer to the

PC Printing Guide

on-screen manual.

3

Load the paper.

(1)

Load the paper in the Rear Tray with the print side facing UP.

(2)

Align the paper stack against the Cover Guide on the right side of the Paper Support.

(B)

(1)

(2)

Note

Make sure that the Cover Guide is set upright when you load paper in the Rear Tray.

(3)

(3)

Pinch the Paper Guide and slide it against the left side of the paper stack.

Do not load higher than the Load Limit

Mark (B).

Important

Do not slide the Paper Guide too hard. The paper may not be fed properly.

4

Specify the page size and media type settings according to the loaded paper.

Note

z When using the Operation Panel on the machine to perform copying or printing operation without using a computer, select the size and type of the loaded paper in

Page size

and

Media type

in each mode.

For details on settings in each mode, see “Setting Items” on page 36 for the copy mode and

“Setting Items” on page 44 for the memory card mode.

z When using the machine connected to a computer, select the size and type of the loaded paper in

Page Size

(or

Paper Size

) and

Media Type

in the printer driver.

For details on printer driver settings, see “Printing with Windows” on page 47 or “Printing with

Macintosh” on page 48.

27

z

Loading Paper in the Cassette

Some types and sizes of paper are not loadable in the Cassette and require the use of the Rear

Tray. If you intend to use only the Cassette, check for any usage restrictions in advance. See

“Paper Handling” on page 21.

Important

z Do not leave photo paper, such as Photo Paper Pro, in the Cassette for a long time. This may cause paper discoloration due to natural aging.

z If you load photo paper such as Photo Paper Pro in the Cassette, you may get roller traces on the print surface. To avoid this, load paper in the Rear Tray.

1

Flatten the four corners of the paper before loading it.

See “Flatten the four corners of the paper before loading it.” on page 26.

2

Pull out the Cassette from the machine.

3

Load the paper with the print side facing

DOWN.

(1)

Load the paper in the Cassette with the print side facing DOWN and the leading edge to the far side.

(2)

Align the paper stack against the right side of the Cassette.

(3)

Slide the Paper Guides to fit to the loaded paper stack.

(A)

(1)

(2)

(3)

Do not load higher than the Load Limit

Mark (A).

Before Using the Machine

4

Insert the Cassette into the machine.

Push the Cassette all the way into the machine.

5

Open the Paper Output Tray.

(1)

Open the Paper Output Tray.

Press the Open button to open the Paper

Output Tray.

(2)

Open the Output Tray Extension.

(3)

Press the

Feed Switch

so that the

Cassette

lamp (B) lights.

Note

You can also select the paper source with the printer driver.

For details, refer to the

PC Printing Guide

onscreen manual.

(B) (3) (1) (2)

6

Specify the page size and media type settings according to the loaded paper.

Note

z When using the Operation Panel on the machine to perform copying or printing operation without using a computer, select the size and type of the loaded paper in

Page size

and

Media type

in each mode.

For details on settings in each mode, see “Setting Items” on page 36 for the copy mode and

“Setting Items” on page 44 for the memory card mode.

z When using the machine connected to a computer, select the size and type of the loaded paper in

Page Size

(or

Paper Size

) and

Media Type

in the printer driver.

For details on printer driver settings, see “Printing with Windows” on page 47 or “Printing with

Macintosh” on page 48.

29

„

Loading Envelopes

Use either European DL or US Comm. Env. #10-sized envelope.

With proper printer driver settings, the address will be printed according to the direction of envelope.

Important

z You need to print from the computer to print on envelopes.

z Do not use the following envelopes:

– Envelopes with a double flap (or sticker flaps)

– Envelopes with an embossed or treated surface

– Envelopes with pressure seals

– Envelopes whose gummed flaps are already moistened and adhesive z

Loading Envelopes in the Rear Tray

1

Prepare the envelopes.

z

Press down on all four corners and edges of the envelopes to flatten them.

z If the envelopes are curled, hold the opposite corners and gently twist them in the opposite direction.

z If the corner of the envelope flap is folded, flatten it.

z

If the leading edge of an envelope is puffed up or curled, use a pen to press the envelope flat and sharpen the crease.

Press the envelope flat, working from the middle to the edge.

* The above illustrations show a side view of the leading edge of the envelope.

Important

The envelopes may jam in the machine if they are not flat or the edges are not aligned.

Make sure that no curl or puff exceeds 0.1 inches / 3 mm.

Before Using the Machine

2

Load the envelopes.

(1)

Load the envelope against the Cover Guide

(the right side of the Paper Support).

Load with the address side facing UP and the rear flaps DOWN on the left.

Up to 10 envelopes can be loaded at once.

(2)

(B)

(1)

Note

Make sure that the Cover Guide is set upright when you load envelopes in the Rear Tray.

(2)

Pinch the Paper Guide and slide it against the left side of the envelope.

Important

Do not slide the Paper Guide too hard. The envelopes may not be fed properly.

(3)

(A)

(A) Printing orientation

(B) Make sure the flaps are folded.

(3)

Press the

Feed Switch

so that the

Rear Tray

lamp lights up.

Note

You can also select the paper source with the printer driver.

For details, refer to the

PC Printing Guide

on-screen manual.

3

Specify the settings in the printer driver.

(1)

Select

Envelope

in

Media Type

.

(2)

Select the size for envelopes.

In Windows

®

, select

DL Env.

or

Comm. Env. #10

in

Page Size

.

In Macintosh

®

, select

DL Envelope

or

#10 Envelope

in

Paper Size

.

(3)

Select

Landscape

in

Orientation

.

Important

Be sure to set the printer driver setting properly. If you do not, the address may be printed in the wrong direction.

Note

For details on printer driver settings, see “Printing with Windows” on page 47 or “Printing with

Macintosh” on page 48.

31

z

Loading Envelopes in the Cassette

1

Prepare the envelopes.

See “Prepare the envelopes.” on page 30.

2

Load the envelopes.

(1)

Align the envelope stack against the right side of the Cassette.

Load with the address side facing DOWN. The flap of the envelope will appear facing UP on the left side.

Up to 5 envelopes can be loaded at once.

(2)

Slide the Paper Guides against the sides of the envelope.

(A)

(1)

(2)

(A) Make sure the flaps are folded.

(3)

Press the

Feed Switch

so that the

Cassette

lamp lights up.

Note

You can also select the paper source with the printer driver.

For details, refer to the

PC Printing Guide

onscreen manual.

(3)

(B)

(B) Printing orientation

3

Specify the settings in the printer driver.

(1)

Select

Envelope

in

Media Type

.

(2)

Select the size for envelopes.

In Windows, select

DL Env.

or

Comm. Env. #10

in

Page Size

.

In Macintosh, select

DL Envelope

or

#10 Envelope

in

Paper Size

.

(3)

Select

Landscape

in

Orientation

.

Important

Be sure to set the printer driver setting properly. If you do not, the address may be printed in the wrong direction.

Note

For details on printer driver settings, see “Printing with Windows” on page 47 or “Printing with

Macintosh” on page 48.

Before Using the Machine

„

Loading Small-Sized Paper

You can use 4" x 6" / 101.6 x 152.4 mm, 5" x 7" / 127.0 x 177.8 mm, and Credit card-sized papers.

Important

Always load paper in portrait orientation (A). Loading paper in landscape orientation (B) can cause the paper to be jammed.

(A) (B)

Note

Load Credit card-sized paper in the Rear Tray.

z

Loading Small-Sized Paper in the Rear Tray

(1)

Load the small-sized paper against the Cover

Guide (the right side of the Paper Support) with the print side facing UP.

Note

Make sure that the Cover Guide is set upright when you load paper in the Rear Tray.

(2)

(1)

(2)

Pinch the Paper Guide and slide it against the left side of the paper stack.

(3)

Press the

Feed Switch

so that the

Rear Tray

lamp lights.

Note

You can also select the paper source with the printer driver.

For details, refer to the

PC Printing Guide

onscreen manual.

(3)

(4)

Specify the page size and media type settings according to the loaded paper.

Note

z When using the Operation Panel on the machine to perform copying or printing operation without using a computer, select the size and type of the loaded paper in

Page size

and

Media type

in each mode.

For details on settings in each mode, see “Setting Items” on page 36 for the copy mode and “Setting Items” on page 44 for the memory card mode.

z When using the machine connected to a computer, select the size and type of the loaded paper in

Page Size

(or

Paper Size

) and

Media Type

in the printer driver.

For details on printer driver settings, see “Printing with Windows” on page 47 or “Printing with Macintosh” on page 48.

33

z

Loading Small-Sized Paper in the Cassette

(1)

Align the paper stack against the right side of the Cassette with the print side facing DOWN.

(2)

Slide the Paper Guides against the sides of the paper stack.

(3)

Press the

Feed Switch

so that the

Cassette

lamp lights.

Note

You can also select the paper source with the printer driver.

For details, refer to the

PC Printing Guide

onscreen manual.

(3)

(4)

Specify the page size and media type settings according to the loaded paper.

Note

z When using the Operation Panel on the machine to perform copying or printing operation without using a computer, select the size and type of the loaded paper in

Page size

and

Media type

in each mode.

For details on settings in each mode, see “Setting Items” on page 36 for the copy mode and “Setting Items” on page 44 for the memory card mode.

z When using the machine connected to a computer, select the size and type of the loaded paper in

Page Size

(or

Paper Size

) and

Media Type

in the printer driver.

For details on printer driver settings, see “Printing with Windows” on page 47 or “Printing with Macintosh” on page 48.

(1)

(2)

Before Using the Machine

Copying

Making Copies

This section describes the basic procedure to make copies. For details, refer to “Copying” in the

User’s Guide

on-screen manual.

1

Turn on the machine.

See “Turning the Machine On and Off” on page 14.

2

Press the

COPY

button to select the copy mode if another mode has been selected.

3

Load paper.

See “Loading Printing Paper” on page 20.

4

Load the original document on the Platen Glass (A) or in the ADF (B).

See “Handling the Original Document” on page 16.

(B)

(A)

5

Specify the copy settings.

(1)

Use the { or } button or the Numeric buttons to specify the number of copies.

(2)

Use the [ or ] button to adjust the intensity.

(3)

Confirm the paper source, page size, media type, and other settings.

To change the paper source, press the

Feed

Switch

. See “Changing the Paper Source” on page 25.

To change other settings, press the

Settings

button.

See “Setting Items” on page 36.

6

Press the

Color

button for color copying, or the

Black

button for black & white copying.

(1)

(2)

(3)

Downloaded from ManualsPrinter.com Manuals

Copying

35

Setting Items

Press the

Settings

button in the copy mode to change the copy settings such as page size, media type, and print quality.

Note

z To change the tab, use the { or } button to select the tab and use the [ or ] button.

z Depending on the functions, some setting items cannot be specified in combination.

z The settings of the page size, media type, and print quality are retained even if the machine is turned off.

z

Tab 1

You can specify the settings of the printing paper, print quality, etc.

(1)

(2)

(3)

(4)

(1) Page size

Select the page size of the loaded paper.

(2) Media type

Select the media type of the loaded paper.

(3) Print quality

Adjust print quality according to the original.

Note

z If you used

Fast

with media type set to

Plain paper

and the quality is not as good as expected, select

Standard

or

High

and try copying again.

z Select

High

to copy in grayscale. Grayscale renders tones in a range of grays instead of black or white.

(4) Magnification

Specify the reduction/enlargement method. For details, refer to “Reducing or Enlarging a

Copy” in “Making Copies” of the

User’s Guide

on-screen manual.

z

Tab 2

You can specify whether to enable the automatic intensity adjustment.

(5)

Copying

(5) Auto intensity

Specify whether the intensity is adjusted automatically when copying originals loaded on the Platen Glass.

When

Auto intensity ON

is selected,

Auto

will be displayed in the intensity slide bar on the copy screen.

Important

You can change the intensity by pressing the

[

or

]

button even when

Auto intensity ON

is selected. To enable the auto intensity adjustment again, move the cursor to the center of the slide bar.

Note

The automatic intensity adjustment is not available when copying originals from the ADF.

Downloaded from ManualsPrinter.com Manuals

Copying

37

Using Useful Copy Functions

For details, refer to “Using Useful Copy Functions” in the

User’s Guide

on-screen manual.

Reducing or Enlarging a Copy Copying onto Both Sides of the Paper

(Two-sided copy)

Copying Two Pages to Fit onto a Single Page

(2-on-1 copy)

Copying without Borders

(Borderless copy)

Copying Four Pages to Fit onto a Single Page

(4-on-1 copy)

Repeating an Image on a Page

(Image repeat)

Making Multiple Copies of an Entire Document

(Collated copy)

Copying Thick Originals Such as Books

(Frame erase)

Copying on Stickers

(Sticker copy)

Platen Glass

Copying

16 stickers

Copying with Fade Restoration

(Fade-restored copy)

You can obtain color-corrected printouts when copying documents that have faded over time.

Printing from a Memory Card

Memory Cards Supported by This Machine

The following memory cards are compatible with this machine.

Memory cards that can be directly inserted into the Card Slot:

z SD Secure Digital memory card z SDHC memory card z MultiMediaCard z Compact Flash (CF) Card

Supports Type I/II (3.3 V) z Microdrive z Memory Stick z Memory Stick PRO

Memory cards that can be inserted in the Card Slot using the adapter:

Important

If one of the following memory cards is inserted without an adapter, you may not be able to remove the card. Be sure to attach it to the adapter before inserting to the Card Slot.

miniSD Card

*1 microSD Card

*2 xD-Picture Card

*3 z Memory Stick Duo

*1 z Memory Stick PRO Duo

*1

RS-MMC

*1

*1

Use the special adapter provided with the card.

*2

Use “SD Card Adapter” provided with the card.

*3

Requires purchase of a separate compact flash card adapter for xD-Picture Card.

39

Printable Image Data

This machine supports JPEG and TIFF images created by DCF ver. 1.0/2.0 standard compliant digital cameras (Exif ver. 2.2/2.21 compliant).

Note

Compatible image types are limited to JPEG and TIFF only. Other image or movie types such as RAW images cannot be printed.

Inserting the Memory Card

Caution

When a memory card is inserted into the Card Slot, the

Access

lamp (A) is lit. When the

Access

lamp is flashing, the machine is accessing to the memory card. In this case, do not touch the area around the Card

Slot.

1

Turn on the machine.

See “Turning the Machine On and Off” on page 14.

2

Attach a card adapter if your memory card requires one.

3

Open the Card Slot Cover.

(A)

Printing from a Memory Card

4

Insert only one memory card into the Card Slot.

z

How to insert

Insert a memory card with the labeled side facing to the right.

Card Type

z

Compact Flash (CF) Card z Microdrive z xD-Picture Card

*1

Inserting Card

Insert into the left

Card Slot.

The

Access

lamp lights up.

z SD Secure Digital memory card z SDHC memory card z miniSD Card

*1 z microSD Card

*2 z Memory Stick z Memory Stick PRO z

Memory Stick Duo

*1 z Memory Stick PRO Duo

*1 z MultiMediaCard z RS-MMC

*1

Insert into the right Card Slot.

The

Access

lamp lights up.

*1

Be sure to attach the memory card to the special adapter before inserting it into the Card

Slot.

*2

Use “SD Card Adapter” provided with the card.

Caution

z The memory card will stick out of the Card Slot, but do not force it into the slot any further. Doing so damages the machine and the memory card.

z Make sure that the memory card is correctly oriented before inserting it into the Card Slot. If you force the memory card into the Card Slot in the wrong orientation, you may damage the memory card and/or the machine.

5

Confirm that the

Access

lamp has lit up.

6

Close the Card Slot Cover.

41

Removing the Memory Card

1

Open the Card Slot Cover.

2

Make sure that the

Access

lamp is lit, then remove the memory card.

Hold the part of the memory card that is sticking out to remove it from the machine.

Do not remove the memory card while the

Access

lamp is flashing.

Important

The

Access

lamp flashes while the machine is reading or writing data from/to the memory card.

Removing the memory card or turning off the machine while the

Access

lamp is flashing may damage the data saved on the memory card. Do not remove the memory card while the

Access

lamp is flashing.

3

Close the Card Slot Cover.

Printing the Photo Displayed on the LCD (Display photo)

1

Prepare for printing.

(1)

Turn on the machine.

See “Turning the Machine On and Off” on page 14.

(2)

Load paper.

See “Loading Printing Paper” on page 20.

2

Insert the memory card.

(1)

Press the

MEMORY CARD

button.

(2)

Insert the memory card into the Card Slot.

See “Inserting the Memory Card” on page 40.

3

Select the print menu.

(1)

Use the [ or ] button to select

Display photo

, then press the

OK

button.

4

Select the photo to print.

(1)

Use the [ or ] button to display a photo to print.

Note

Changing the Display

You can change the way that photos are displayed when

Display photo

is selected. To change the display, press the

OK

button.

Full-screen view

: Shows one photo at full-screen.

Enlarged view

: Shows one photo magnified four times. Move the area to show using the

{

,

}

,

[

, or

]

button.

Slide show

: Shows next photos automatically.

To return to the regular display mode, press the

OK

button.

(2)

Press the

Color

button.

Printing from a Memory Card

5

Start printing.

(1)

Use the

{

or

}

button or the Numeric buttons to specify the number of copies.

(2)

Confirm the paper source, page size, media type, and other settings.

To change the paper source, press the

Feed

Switch

. See “Changing the Paper Source” on page 25.

To change other settings, press the

Settings

button. See “Setting Items” on page 44.

(3)

Press the

Color

button.

(1)

(2)

Using Useful Printing Functions

For details, refer to “Printing Photographs Saved on a Memory Card” and “Using Useful Printing

Functions” in the

User’s Guide

on-screen manual.

Multiselect print

Prints selected photos, specifying the number of copies for each photo.

Search

When there are a lot of photos saved on the memory card, displays and prints only photos shot on the specified date or within the specified range of dates.

Trimming

Edits images displayed on the LCD by cropping them.

Layout print

Prints photos you pasted in the specified layout.

Sticker print

Prints your favorite photo with a frame on Canon Photo Stickers.

Print all photos

Prints all photos saved on the memory card.

Photo Index print

Prints an index of all photos saved on a memory card.

DPOF print

Prints according to the Digital Print Order Format (DPOF) settings on your digital camera, if you have specified them.

Captured info

Prints information on photographs at the time of its shooting (Exif info) in the margin of Photo index print or selected individual photos.

43

Setting Items

Press the

Settings

button in the memory card mode to change the print settings such as page size, media type, and print quality.

Note

z To change the tab, use the { or } button to select the tab and use the [ or ] button.

z Depending on the functions, some setting items cannot be specified in combination.

z The print settings are retained even if the machine is turned off.

z

Tab 1

You can specify the settings of the printing paper, bordered/borderless print, date/file no., etc.

(1)

(2)

(3)

(4)

(5)

(1) Page size

Select the page size of the loaded paper.

(2) Media type

Select the media type of the loaded paper.

(3) Print quality

Adjust the print quality according to the original.

(4) Border

Select bordered or borderless print.

(5) Date/file no.

Select whether to print the shooting date, file no., or not.

Note

It is not possible to print both the shooting date and the file no. when

Credit card

is selected in

Page size

.

Under this condition, even if

Print date & file no.

is set, only the shooting date will be printed.

If you want to print the file no., select

Print file no. only

.

Printing from a Memory Card

z

Tab 2

You can optimize photos with the functions below.

(6)

(7)

(8)

(9)

(10)

(11)

(12)

(13)

(14)

(15)

(16)

(6) Auto image fix

When

Auto image fix ON

is selected, the scene or person’s face of a shot photo is recognized and the most suitable correction for each photo is made automatically. It makes a darkened face by backlight brighter to print. It also analyzes a scene such as scenery, night scene, person, etc. and corrects each scene with the most suitable color, brightness, or contrasts automatically to print.

Note

If you are not satisfied with the print result in Auto image fix, select

Auto image fix OFF

and specify each setting item below.

(7) Red eye correction

Corrects red eyes in portraits caused by flash photography.

(8) Vivid photo

Makes green and blue more lively.

(9) Photo optimizer pro

Automatically optimizes brightness and tone of a photo.

(10) Noise reduction

Reduces the noise on blue areas like the sky as well as on black areas.

(11) Face brightener

Brightens a darkened face on the photo taken against the light.

(12) Image optimizer

Corrects and smooths the jagged contours for printing.

(13) Brightness

Adjusts brightness.

(14) Contrast

Adjusts contrast.

(15) Color hue

Adjusts color hue. For example, you can increase red or yellow to adjust the skin tone.

(16) Effects

Applies special effects to the photo, such as printing in sepia tones or with a sketch illustration like effect.

45

Printing by Using the Photo Index Sheet

1

Turn on the machine, and load A4 or Letter-sized plain paper.

See “Turning the Machine On and Off” on page 14 and “Loading Printing Paper” on page 20.

2

Make sure that the proper paper source is selected.

3

Press the

MEMORY CARD

button.

4

Insert a memory card into the Card Slot.

See “Inserting the Memory Card” on page 40.

5

Use the [ or ] button to select

Photo Index Sheet

, then press the

OK

button.

6

Use the

[

or

]

button to select

Photo Index Sheet print

, then press the

OK

button.

7

Use the [ or ] button to select a range of images to include in the Photo Index

Sheet, then press the

OK

button.

8

Press the

Color

button to start printing the Photo Index Sheet.

The Photo Index Sheet(s) will be printed.

9

Fill in the appropriate circles in the Photo

Index Sheet.

10

Load the type of paper you selected in the

Photo Index Sheet.

11

Use the [ or ] button to select

Scan sheet and print

, then press the

OK

button.

12

Place the Photo Index Sheet face-down on the Platen Glass, then press the

OK

button.

Printing from a Memory Card

Printing from Your Computer

This section describes procedure for basic printing.

Note

When printing photographs taken by your digital camera, you can perform Borderless Printing in easy steps using Easy-PhotoPrint EX. Easy-PhotoPrint EX is provided on the

Setup CD-ROM

. Easy-PhotoPrint

EX supports Exif Print to optimize photographs taken by an Exif-compliant digital camera by using the print information recorded at the time of shooting to achieve higher print quality. For details on using Easy-

PhotoPrint EX, refer to the

PC Photo Printing Guide

on-screen manual.

Printing with Windows

1

Turn on the machine and load the paper in the machine.

See “Turning the Machine On and Off” on page 14 and “Loading Printing Paper” on page 20.

2

Create a document or open a file to print using appropriate application software.

3

Select

Print

on the application software’s

File

menu.

4

Make sure that

Canon XXX Printer

(where

XXX

” is your machine’s name) is selected in

Select Printer

, and click

Preferences

(or

Properties

)

.

5

Specify the required settings and click

OK

.

You can change the paper source to be used with the printer driver as well as the Operation Panel on the machine. For details, see “Changing the Paper

Source” on page 25.

Note

For details on the printer driver functions, click

Help

or

Instructions

to view the online help or the

PC Printing

Guide

on-screen manual.

Instructions

is only displayed when the on-screen manuals are installed.

6

Click

Print

(or

OK

).

47

Printing with Macintosh

1

Turn on the machine and load the paper in the machine.

See “Turning the Machine On and Off” on page 14 and “Loading Printing Paper” on page 20.

2

Create a document or open a file to print using appropriate application software.

3

Select

Page Setup

on the application software’s

File

menu.

4

Make sure that your machine’s name is selected in

Format for

.

5

Select the page size of the loaded paper in

Paper Size

.

6

Click

OK

.

7

Select

Print

on the application software’s

File

menu.

8

Select

Quality & Media

in the pop-up menu.

9

Specify the required settings.

You can change the paper source to be used with the printer driver as well as the Operation Panel on the machine. For details, see “Changing the Paper

Source” on page 25.

Note

For details on the printer driver functions, click to view the

PC Printing Guide

on-screen manual. If the on-screen manuals are not installed, the

PC Printing

Guide

on-screen manual is not displayed even if is clicked.

10

Click

Print

.

Printing from Your Computer

Scanning Images

You can scan images from the machine to a computer without printing them and save them in popular image types, such as JPEG, TIFF, bitmaps, or PDF. The scanned data can be sent to one of the computers connected over a network as well as to a computer connected via USB. If you are scanning printed text, you can use the OCR (Optical Character Recognition) software to convert it to text data.

Scanning Methods

You can select from the various scanning methods.

z

If You Want to Scan Originals Easily From the Machine

You can scan originals by using the Operation Panel on the machine.

See “Scanning Using the Operation Panel on the Machine” on page 50.

z

If You Want to Edit or Print the Scanned Images

MP Navigator EX enables you to edit the scanned images, such as optimizing or trimming.

You can also start application software from MP Navigator EX to edit or print the scanned images.

For detailed operations of MP Navigator EX, refer to the

Scanning Guide

on-screen manual.

z

If You Want to Scan Originals with Advanced Settings

ScanGear enables you to scan originals with advanced settings such as the resolution.

For detailed operations of ScanGear, refer to the

Scanning Guide

on-screen manual.

Besides the above-mentioned methods, you can use a TWAIN- or WIA- (Windows Vista and

Windows XP only) compliant application software and the Control Panel (Windows Vista and

Windows XP only) to scan originals with this machine. For detailed operations, refer to the

Scanning

Guide

on-screen manual.

Downloaded from ManualsPrinter.com Manuals

Scanning Images

49

„

Scanning Using the Operation Panel on the Machine

1

(Macintosh only) Prepare your computer before scanning.

This operation is not necessary for Mac OS X v.10.4.x.

For details, refer to “Scanning Methods” in the

User’s Guide

on-screen manual.

2

Turn on the machine.

See “Turning the Machine On and Off” on page 14.

3

Load the original document on the Platen Glass or in the ADF.

See “Handling the Original Document” on page 16.

4

Press the

SCAN

button.

5

Use the

{

or

}

button to select

Local (USB)

or a LAN-connected computer, then press the

OK

button.

6

Use the { or } button to select the document type, then press the

OK

button.

Important

Make sure that the document has been loaded correctly according to the document type that you have selected. For details, refer to “Scanning Methods” in the

User’s Guide

on-screen manual.

7

Use the { or } button to select the scan operation, then press the

OK

button.

8

Press the

Color

or

Black

button.

Note

The operation to be performed after scanning the original depends on the scan operation setting you have selected in step 7. For details on how to modify the operation settings, refer to the

Scanning Guide

on-screen manual.

Scanning Images

Printing Photographs Directly from a

PictBridge Compliant Device

You can connect a PictBridge compliant device such as a digital camera, camcorder, or mobile phone using a USB cable recommended by the device’s manufacturer, and print recorded images directly without using a computer.

z

Connectable Devices

PictBridge is an industry standard enabling a range of digital photo solutions, including the direct printing of photos from a digital still camera, camcorder or mobile phone* without the need to use a computer. A device can be connected to this machine for direct printing regardless of the manufacturer or the model as long as it complies with the PictBridge standard.

* PictBridge compliant digital still cameras, digital camcorders, and camera-equipped mobile phones are hereafter collectively referred to as “PictBridge compliant device”.

A device with this mark is PictBridge compliant.

z

Printable Image Data Format

This machine prints images taken with a DCF (Design rule for Camera File system) ver. 1.0/2.0compatible digital camera (Exif ver. 2.2/2.21 compliant), as well as PNG files.

Printing Photographs Directly from a PictBridge

Compliant Device

To connect a PictBridge compliant device to this machine, use a USB cable recommended by the device’s manufacturer.

Warning

Do not connect any equipment other than PictBridge compliant devices or the optional Bluetooth Unit BU-

30 to the Direct Print Port of the machine. If you do so, electric shock, fire, or damage to the machine could result.

Important

Never disconnect the USB cable during printing unless when explicitly allowed to by the PictBridge compliant device. When disconnecting the USB cable between the PictBridge compliant device and machine, follow the instructions given in the device’s instruction manual.

Note

When printing photos with the PictBridge compliant device connected to the machine, we recommend the use of the AC adapter supplied with the device. If you are using the device battery, be sure to charge it fully.

1

Prepare for printing.

(1)

Turn on the machine.

See “Turning the Machine On and Off” on page 14.

(2)

Load paper.

See “Loading Printing Paper” on page 20.

(3)

Make sure that the proper paper source is selected.

See “Changing the Paper Source” on page 25.

51

2

Connect the PictBridge compliant device to the machine.

Note

Depending on the model or brand of your device, you may have to select a print mode compliant with PictBridge before connecting the device. You may also have to turn on the device or select

Play mode manually after connecting the device to the machine.

Perform necessary operations on the PictBridge compliant device before connecting it to this machine according to instructions given in the device’s instruction manual.

(1)

Make sure that the PictBridge compliant device is turned off.

(2)

Connect the PictBridge compliant device to the machine using a USB cable recommended by the manufacturer of the device.

The device turns on automatically.

If your device does not turn on automatically, turn it on manually.

(3)

Set up the PictBridge compliant device for direct printing.

will appear on the LCD of the device when the machine is correctly connected.

(2)

3

Specify the print settings such as paper type and layout.

See “About PictBridge Print Settings” on page 53.

You can make settings using the menu on the LCD of your PictBridge compliant device.

Select the size and type of paper that you loaded in the machine.

If your PictBridge compliant device does not have setting menu, change the setting from the machine. For details, see “Setting on the Machine” on page 55.

4

Start printing from your PictBridge compliant device.

Printing Photographs Directly from a PictBridge Compliant Device

About PictBridge Print Settings

„

Settings on a PictBridge Compliant Device

This section describes the print settings on a PictBridge compliant device. When operating the device, be sure to follow the instructions given in the instruction manual of your PictBridge compliant device.

Note

z In the following description, names of setting items are given according to those used in Canonbrand PictBridge compliant devices. Setting item names may be different depending on the brand or model of your device.

z Some setting items explained below may not be available on some devices. In this case, the settings made on the machine are applied. Also, when some items are set to

Default

on a

PictBridge compliant device, the machine settings for these items are applied. For details, see

“Setting on the Machine” on page 55.

z

Paper Size and Paper Type Settings

The following sizes and types of printing paper can be used when printing from a PictBridge compliant device.

z Paper size

4" x 6" / 10 x 15 cm, 5" x 7"

*1

, CreditCard / 5.4 x 8.6 cm

(Letter), 4" x 7.1" / 10.1 x 18 cm

*3

*2

, 8" x 10" / 20 x 25 cm, A4, 8.5" x 11" z Paper type

Paper Type Setting

Plain

*4

Photo

Loadable Paper

*5

Super White Paper or other plain paper

Photo Paper Plus Glossy

Photo Paper Plus Glossy II

*6

Glossy Photo Paper

Glossy Photo Paper “Everyday Use”

Photo Paper Glossy

Photo Paper Plus Semi-gloss

*6

Photo Stickers

*2, *7

Photo Paper Pro Fast Photo

The available paper sizes vary depending on the media type. For details, visit our website.

*1

Can be selected only on certain Canon-brand PictBridge compliant devices.

*2

Feeding this paper from the Cassette can damage the machine. Load in the Rear Tray.

*3

May appear as “Hi-Vision” on a non Canon-brand PictBridge compliant device.

*4

Plain

can be selected for

Paper type

only when

Paper size

is set to

A4

or

8.5" x 11"

(Letter)

. When

Paper type

is set to

Plain

, borderless printing will be disabled even when

Layout

is set to

Borderless

.

*5

You may not be able to purchase some Canon genuine papers depending on the country or region of purchase.

*6

When printing on 8" x 10" / 203.2 x 254.0 mm paper, select

8" x 10" / 20 x 25 cm

for

Paper size

and

Default

for

Paper type

.

* Select the media type in the

PictBridge settings

screen on the machine as follows.

– Photo Paper Plus Glossy II (PP-201):

Photo Plus Glossy II

– Photo Paper Plus Semi-gloss (SG-201):

Plus Semi-gloss

For details, see “Setting on the Machine” on page 55.

53

*7

Exclusively used to print photo stickers. When printing on sticker paper, select

4" x 6" / 10 x 15 cm

for

Paper size

and

Photo

for

Paper type

. Do not set

Layout

to

Borderless

.

z

Layout Setting

Various layout options are available.

z

Bordered/Borderless: You can select whether or not to print an image with a border.

z N-up: You can use this option when printing on sticker paper, or A4- or Letter-sized paper.

Sticker paper: When you select

4" x 6" / 10 x 15 cm

for

Paper size

, you can print 16 images on a single sheet of paper.

A4- or Letter-sized paper: When you select

A4

or

8.5" x 11" (Letter)

for

Paper size

, you can print 4 images on a single sheet of paper.

z

Shooting Info (Exif Data)

*1

: You can print shooting info (Exif Data) along with the image. The following two options are available.

1-up

*2

: Prints the shooting info (Exif Data) in the margin of selected individual images.

20-up

*3

: Prints 20 images specified with DPOF

*4

and their shooting info (Exif Data) in list format on a single sheet of paper. z 35 mm Film Style Layout (Contact Printing Layout)

*1, *3

: You can print the multiple images specified with DPOF

*4

in a list format that looks like a negative film.

Besides the above options, you can also specify to print an index of images in the DPOF

*4 settings menu.

print

*1

Can be selected only on certain Canon-brand PictBridge compliant devices.

*2

You can use this option only when

4" x 6" / 10 x 15 cm

,

5" x 7"

,

8" x 10" / 20 x 25 cm

,

A4

, or

8.5" x 11" (Letter)

is selected for

Paper size

.

*3

You can use this option only when

A4

or

8.5" x 11" (Letter)

is selected for

Paper size

.

*4

DPOF (Digital Print Order Format) is a standard format to record the specified information regarding images, such as which image or number of copies to print.

z

Date/File No. Print Setting

You can specify whether the date and/or file number will be printed.

Note

z If the images already have dates superimposed when shot, set this PictBridge setting item to

Off

. If you select

Date

,

File No.

, or

Both

, the date and/or file number will be printed over the date printed by the device’s function.

z Depending on the paper size and layout, the date will only be printed even when

Both

is selected.

z

Image Optimize Setting

You can select the optimization method to obtain high print quality.

When you select

Default

, the most suitable correction for each photo is made using the Auto image fix function of the machine. See “Setting on the Machine” on page 55.

When you select

On

, photos are optimized for printing using the Photo optimizer pro function.

If you are using a Canon-brand PictBridge compliant device, the following additional options may be available, depending on the model.

Vivid

makes green and blue more lively.

NR

(Noise Reduction) reduces the noise on blue areas like the sky as well as on black areas.

Face

brightens a darkened face on the photo taken against the light.

Red-Eye

corrects red eyes in portraits caused by flash photography.

Printing Photographs Directly from a PictBridge Compliant Device

z

Trimming Setting

You can select an area to print.

„

Setting on the Machine

This section describes the PictBridge print settings on the machine.

Set the print settings to

Default

on the PictBridge compliant device when you want to print according to the settings on the machine.

z

Displaying the PictBridge Settings Screen and Specifying the Settings

Note

When a PictBridge compliant device is connected to the machine, the

PictBridge settings

screen can also be displayed by pressing the

Settings

button.

(1)

Turn on the machine.

(2)

Press the

Menu

button.

(3)

Press the

[

or

]

button to select

Maintenance/settings

, then press the

OK

button.

(4)

Press the [ or ] button to select

Device settings

, then press the

OK

button.

(5)

Press the

{

or

}

button to select

PictBridge settings

, then press the

OK

button.

(6)

Use the

{

,

}

,

[

, or

]

button to select the tab.

(7)

Use the

{

or

}

button to select the item to set.

(8)

Use the [ or ] button to change the setting.

(9)

Repeat steps (6) to (8) to specify the setting.

(10)

After finishing all settings you need, press the

OK

button.

55

z

Setting Items

No. Setting Item

(1)

(2)

(3)

(4)

(6)

(7)

(8)

(9)

(10)

(11)

(12)

(13)

(14)

(15)

Page size

Media type

Print quality

Border

(5) Auto image fix

*2

Description Corresponding

Setting of PictBridge

Compliant Devices

*1

Paper size Select the page size, when printing directly from a PictBridge compliant device.

Select the media type, when printing directly from a PictBridge compliant device.

Paper type

Select the print quality, when printing directly from a PictBridge compliant device.

Select bordered or borderless print.

Layout

Automatically corrects the brightness, contrast, and color hue of a photo.

Image optimize

Red eye correction Corrects red eyes in portraits caused by flash photography.

Vivid photo Makes green and blue more lively.

Photo optimizer pro Automatically optimizes brightness and tone of a photo.

Noise reduction

Face brightener

Reduces the noise on blue areas like the sky as well as on black areas.

Brightens a darkened face on the photo taken against the light.

Image optimizer

Brightness

Contrast

Color hue

Corrects and smooths the jagged contours for printing.

Adjust brightness.

Adjust contrast.

Effects

Adjust color hue. For example, you can increase red or yellow to adjust the skin tone.

Applies special effects to the photo, such as printing in sepia tones or with a sketch illustration like effect.

*1

Set the items in this column to

Default

on the PictBridge compliant device when you want to make settings on the machine.

*2

When

Auto image fix ON

is selected, the scene or person’s face of a shot photo is recognized and the most suitable correction for each photo is made automatically. It makes a darkened face by backlight brighter to print. It also analyzes a scene such as scenery, night scene, person, etc. and corrects each scene with the most suitable color, brightness, or contrasts automatically to print.

When

Auto image fix OFF

is selected, you can specify the items (6) to (15).

Printing Photographs Directly from a PictBridge Compliant Device

Faxing

Preparing the Machine for Fax

Typical examples of connecting the machine are described below. The machine cannot send/receive faxes if the connection is incorrect. Connect the machine correctly.

Important

If the Power Disconnects Unexpectedly

If there is a power failure or if you accidentally disconnect the power cord, the date/time settings as well as all documents stored in memory will be lost. User data and speed dialing settings are retained.

If the power disconnects, the following will apply: z You will not be able to send or receive faxes or make copies.

z When you are connecting the telephone or answering machine, whether or not you can use it depends upon your telephone line, telephone, or answering machine.

„

Methods of Connecting the Machine to an Analog Line

z

Connecting the Machine without Telephone or Answering Machine

(A)

(A) Telephone line (analog) z

Connecting a Telephone or Answering Machine Directly

(A)

(A) Telephone or answering machine

Note

Before connecting a telephone or answering machine, remove the Telephone connector cap.

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57

Important

Do not connect the machine and external devices in parallel to the same telephone line using a distribution adapter (B). The machine may not operate properly.

(B) z

Connecting a Telephone or Answering Machine via a Computer

(B)

(A)

(A) Computer

(B) Telephone or answering machine

Note

Before connecting a telephone or answering machine, remove the Telephone connector cap.

For Users in the UK

If the connector of the external device cannot be connected to the jack on the machine, you will need to purchase a B.T. adapter to connect as follows:

Connect the external device line to the B.T. adapter, then connect the B.T. adapter to the jack.

Faxing

„

Methods of Connecting to the Various Lines

The following are some basic connection schemes that apply when you are connecting to a nonanalog telephone line. These are examples and could not be guaranteed to suit every connecting condition. For details, refer to the instruction manual supplied with the network device (control devices such as an xDSL (Digital Subscriber Line) modem or terminal adapter) you are connecting to this machine.

z

Connecting to an xDSL

(A)

(B)

(C)

(D)

(A) Digital Subscriber Line

(B) Splitter

(C) xDSL modem (splitter may be built-in to the modem)

(D) Computer

Note

z When connecting to the xDSL line, select the same line type as you are subscribing in

Telephone line type

.

z Before connecting a telephone or answering machine, remove the Telephone connector cap.

Important

Do not branch the telephone line before the splitter (wall side). And also, do not connect splitters in parallel. The machine may not be able to operate properly.

z

Connecting to an ISDN Line

For details on ISDN (Integrated Service Digital Network) connection and settings, refer to the manuals supplied with your terminal adapter or dial-up router.

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„

Setting the Telephone Line Type

Before using your machine, make sure you set the correct telephone line type for your telephone line. If you are unsure of your telephone line type, contact your telephone company. For ISDN or xDSL connections, contact the telephone company or service provider to confirm your line type.

Note

z

Rotary pulse

is not supported depending on the selected country in the

Country select

menu.

The

Telephone line type

menu will not be displayed in such country.

z You can print the User’s data list to check the current setting. See “Printing the User’s Data List” on page 104.

1

Display the

FAX menu

screen.

(1)

Press the

FAX

button, then press the

Menu

button.

The

FAX menu

screen is displayed.

2

Display the

Device settings

screen.

(1)

Use the

[

or

]

button to select

Maintenance/settings

, then press the

OK

button.

The

Maintenance/settings

screen is displayed.

(2)

Use the [ or ] button to select

Device settings

, then press the

OK

button.

The

Device settings

screen is displayed.

3

Display the

User settings

screen.

(1)

Use the { or } button to select

FAX settings

, then press the

OK

button.

The

FAX settings

screen is displayed.

Faxing

(2)

Use the { or } button to select

User settings

, then press the

OK

button.

The

User settings

screen is displayed.

4

Display the

Telephone line type

screen.

(1)

Use the { or } button to select

Telephone line type

, then press the

OK

button.

The

Telephone line type

screen is displayed.

5

Select the telephone line type.

(1)

Use the { or } button to select the telephone line type, then press the

OK

button.

Rotary pulse:

Suitable for pulse dialing.

Touch tone:

Suitable for tone dialing.

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Registering Sender Information

A fax you receive may have information, such as the sender’s name or the company name, the sender’s phone or fax number, and the date and time of the transmission, printed in small type at the top of each page. Such sender information is called Transmit Terminal Identification, or TTI.

You can register the TTI in this machine, so that the recipient of the fax will know who sent it, and when it was sent.

Below is an example of how your sender information would print on a fax sent from your machine:

04/10/2008 15:33 FAX 123 4567 SENDER’S NAME RECIPIENT’S NAME XXXXXXX

(A)

(B)

THE SLEREXE COMPANY LIMITED

SAPORS LANE•BOOLE•DORSET•BH25 8ER

TELEPHONE BOOLE (945 13) 51617 – FAX 1234567

Our Ref. 350/PJC/EAC

(C) (D) (E)

(A) Date and time of transmission

(B) Sender’s fax/telephone number

(C) Sender’s name

(D) Displays the recipient’s name when sending from one-touch or coded speed dial.

(E) Page number

Note

z When sending a fax in black & white, you can set the sender information to print inside or outside the image area. Refer to “TTI position” in “Device Settings” of the

User’s Guide

on-screen manual.

z For color sending, the sender information is printed inside the print area and the recipient’s name is not printed.

z You can select

FAX

or

TEL

to be displayed in front of the number. Refer to “TTI position” in “Device

Settings” of the

User’s Guide

on-screen manual.

z Three date display formats are available. For details on the date format settings, refer to “Date display” in “Device Settings” of the

User’s Guide

on-screen manual.

Faxing

„

Guidelines for Entering Numbers, Letters, and Symbols

The following characters are assigned to the Numeric buttons.

0

#

8

9

6

7

4

5

2

3

Button

1

Uppercase letter mode

ABCÅÄÁÀÃÂÆÇ

DEFËÉÈÊ

GH I Ï Í Ì Î

JKL

MNOÑØÖÓÒÕÔ

PQRSÞ

TUVÜÚÙÛ

WXYZÝ

Lowercase letter mode

abcåäáàãâæç defëéèê gh i ï í ì î jkl mnoñøöóòõô pqrsþ tuvüúùû wxyzý

Number mode

1

2

3

4

5

6

7

8

9

0

-.SP

*

#!",;:^`_=/|'[email protected]%&+()[]{}<>

Press the

Tone

( ) button to switch to uppercase letter mode (:A), lowercase letter mode (:a), or number mode (:1).

*

SP indicates a space.

Follow the procedure below to enter letters and numbers when you register names and fax/ phone numbers for the sender information or a speed dial.

1

Press the

Tone

( ) button to switch to uppercase letter mode (:A), lowercase letter mode (:a), or number mode (:1).

You can see what mode you are in by the character displayed to the right of

Unit name

,

Name

, or

Group name

.

Example: uppercase letter mode

Note

Here describes the one-touch speed dial registration. To display the

One-touch speed dial

screen, see “Registering One-Touch Speed Dial” on page 71.

2

Use the Numeric buttons to enter a character.

Press the button repeatedly until the character you want to enter appears.

z

To enter a character that is assigned to the same button as the previous entry (e.g., to enter “A” after “C”):

Press the

]

button, then press the same Numeric button.

z

To enter a space:

Press the ] button twice. In number mode, press the ] button once.

z

To delete a character:

Press the

[

button.

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z

To delete an entire entry:

Press and hold the

[

button.

„

Entering the Date and Time

Note

z Three date display formats are available:

YYYY/MM/DD

,

MM/DD/YYYY

, and

DD/MM/YYYY

. For details on the date format settings, refer to “Date display” in “Device Settings” of the

User’s

Guide

on-screen manual.

z When the machine is connected to a computer with the MP Drivers installed, the date and time setting will be copied from the computer to the machine. As long as the date and time is set accurately on your computer, you do not need to set it on the machine.

z If you disconnect the power cord or when there is a power failure, the date and time setting on the machine will be reset. When you connect the machine to a computer with the MP Drivers installed, the setting will be copied to the machine once again.

1

Display the

FAX menu

screen.

(1)

Press the

FAX

button, then press the

Menu

button.

The

FAX menu

screen is displayed.

2

Display the

Device settings

screen.

(1)

Use the

[

or

]

button to select

Maintenance/settings

, then press the

OK

button.

The

Maintenance/settings

screen is displayed.

(2)

Use the

[

or

]

button to select

Device settings

, then press the

OK

button.

The

Device settings

screen is displayed.

3

Display the

User settings

screen.

(1)

Use the { or } button to select

FAX settings

, then press the

OK

button.

The

FAX settings

screen is displayed.

(2)

Use the

{

or

}

button to select

User settings

, then press the

OK

button.

The

User settings

screen is displayed.

4

Display the

Date/time setting

screen.

(1)

Use the { or } button to select

Date/time setting

, then press the

OK

button.

The

Date/time setting

screen is displayed.

Faxing

5

Enter the date and time.

(1)

Use the Numeric buttons to enter the date and time (in 24-hour format), then press the

OK

button.

Enter only the last two digits of the year.

Note

If you misentered the date and time, press the [ or ] button to move the cursor under the number to enter the correct number.

6

Press the

OK

button to finalize your setting.

The display returns to the

User settings

screen.

„

Setting Daylight Saving Time (Summer Time)

Some countries adopt the daylight saving time (summer time) system that shifts the clock time forward or back at certain periods of the year.

You can set your machine to automatically change the time by registering the day and time that daylight saving (summer time) begins and ends.

Important

Summer time setting

is not set according to the latest information of all of the countries or regions by default. You need to change the default setting according to the latest information of your country or region.

Note

This setting may not be available depending on the country or region of purchase.

1

Display the

FAX menu

screen.

(1)

Press the

FAX

button, then press the

Menu

button.

The

FAX menu

screen is displayed.

2

Display the

Device settings

screen.

(1)

Use the [ or ] button to select

Maintenance/settings

, then press the

OK

button.

The

Maintenance/settings

screen is displayed.

(2)

Use the

[

or

]

button to select

Device settings

, then press the

OK

button.

The

Device settings

screen is displayed.

3

Display the

User settings

screen.

(1)

Use the

{

or

}

button to select

FAX settings

, then press the

OK

button.

The

FAX settings

screen is displayed.

(2)

Use the

{

or

}

button to select

User settings

, then press the

OK

button.

The

User settings

screen is displayed.

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4

Display the

Summer time setting

screen.

(1)

Use the

{

or

}

button to select

Summer time setting

, then press the

OK

button.

The

Summer time setting

screen is displayed.

5

Enable summer time.

(1)

Use the

{

or

}

button to select

ON

to enable summer time, then press the

OK

button.

To disable summer time, select

OFF

.

6

Set the date and time that summer time starts.

(1)

Use the

{

or

}

button to select

Start date/time

, then press the

OK

button.

(2)

Use the

{

or

}

button to select the month when summer time starts, then press the

OK

button.

Faxing

(3)

Use the { or } button to select the week when summer time starts, then press the

OK

button.

(4)

Use the { or } button to select the day of the week when summer time starts, then press the

OK

button.

(5)

Use the Numeric buttons to enter the time (in 24-hour format) when summer time starts, then press the

OK

button.

Precede single digits with a zero.

The summer time start date/time is set.

7

Set the date and time that summer time ends.

(1)

Use the { or } button to select

End date/time

, then press the

OK

button.

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(2)

Use the { or } button to select the month when summer time ends, then press the

OK

button.

(3)

Use the { or } button to select the week when summer time ends, then press the

OK

button.

(4)

Use the

{

or

}

button to select the day of the week when summer time ends, then press the

OK

button.

(5)

Use the Numeric buttons to enter the time (in 24-hour format) when summer time ends, then press the

OK

button.

Precede single digits with a zero.

The summer time end date/time is set.

8

Press the

FAX

button.

Faxing

„

Registering Your Fax/Telephone Number and Name

(Sender Information)

Important

Before sending a fax, be sure to enter your fax/telephone number in

Unit TEL

in the

Unit name/

TEL registr.

screen. (for US only)

1

Display the

FAX menu

screen.

(1)

Press the

FAX

button, then press the

Menu

button.

The

FAX menu

screen is displayed.

2

Display the

Device settings

screen.

(1)

Use the [ or ] button to select

Maintenance/settings

, then press the

OK

button.

The

Maintenance/settings

screen is displayed.

(2)

Use the

[

or

]

button to select

Device settings

, then press the

OK

button.

The

Device settings

screen is displayed.

3

Display the

User settings

screen.

(1)

Use the

{

or

}

button to select

FAX settings

, then press the

OK

button.

The

FAX settings

screen is displayed.

(2)

Use the

{

or

}

button to select

User settings

, then press the

OK

button.

The

User settings

screen is displayed.

4

Display the

Unit name/TEL registr.

screen.

(1)

Use the

{

or

}

button to select

Unit name/TEL registr.

, then press the

OK

button.

The

Unit name/TEL registr.

screen is displayed.

5

Enter your name.

(1)

Use the Numeric buttons to enter your name (max. 24 characters, including spaces), then press the

OK

or } button.

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Note

For details on how to enter or delete characters, see “Guidelines for Entering Numbers, Letters, and Symbols” on page 63.

6

Enter your fax/telephone number.

(1)

Use the Numeric buttons to enter your fax/telephone number (max. 20 digits, including spaces).

To enter a plus sign (+) before the number, press the

#

button.

Note

z For details on how to enter or delete numbers, see “Guidelines for Entering Numbers, Letters, and Symbols” on page 63.

z You can print the User’s data list to confirm the sender information you have registered. See

“Printing the User’s Data List” on page 104.

7

Press the

OK

button to finalize your setting.

The display returns to the

User settings

screen.

Faxing

Registering Recipients for the Speed Dial

Speed dial allows you to dial fax/telephone numbers by simply pressing a few buttons. The following speed dial methods are available: z

One-touch Speed Dial

Register a fax/telephone number for one-touch speed dial. To dial the number, simply press the

One-Touch Speed Dial

button (01 to 08) assigned that number. You can register up to eight destinations.

z

Coded Speed Dial

Register a fax/telephone number for coded speed dial. To dial the number, press the

Coded

Dial

button, then enter the two-digit code assigned that number, or use the

{

,

}

,

[

, or

] button to select it. You can register up to 100 (00 to 99) destinations.

z

Group Dial

Register two or more registered one-touch or coded speed dial numbers for group dial. You can send the same document to all members in that group.

„

Registering One-Touch Speed Dial

Before you can use one-touch speed dial, you need to register the recipients’ numbers.

1

Display the

FAX menu

screen.

(1)

Press the

FAX

button, then press the

Menu

button.

The

FAX menu

screen is displayed.

2

Display the

TEL number registration

screen.

(1)

Use the

[

or

]

button to select

TEL number registration

, then press the

OK

button.

The

TEL number registration

screen is displayed.

3

Display the

One-touch speed dial

screen.

(1)

Use the

{

or

}

button to select

One-touch speed dial

, then press the

OK

button.

The

One-touch speed dial

screen is displayed.

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4

Register the recipient’s name and number to a one-touch speed dial.

(1)

Use the

{

or

}

button to select an unoccupied one-touch speed dial (01 to 08), then press the

OK

button.

Note

You can also select a button by pressing the

One-Touch Speed Dial

button (01 to 08).

(2)

Use the Numeric buttons to enter a name for the one-touch speed dial (max. 16 characters, including spaces), then press the

OK

or

}

button.

(3)

Use the Numeric buttons to enter the fax/telephone number (max. 60 digits (40 digits for

Korea), including spaces) you want to register.

Note

z For details on how to enter or delete characters or numbers, see “Guidelines for Entering

Numbers, Letters, and Symbols” on page 63.

z Press the

Redial/Pause

button to enter a pause.

z

Press the

Tone

( ) button to enter a tone.

5

Press the

OK

button to finalize registration.

Note

z To register another recipient’s name and number to the one-touch speed dial, repeat the procedure in step 4.

z Use the destination labels provided with your machine to label the

One-Touch Speed Dial

button (01 to 08) with the recipients’ names.

z For a list of the recipients you have registered, print the one-touch speed dial list. See “Printing a List of the Registered Destinations” on page 78.

Faxing

„

Registering Coded Speed Dial

Before you can use coded speed dial, you need to register the recipients’ numbers.

1

Display the

FAX menu

screen.

(1)

Press the

FAX

button, then press the

Menu

button.

The

FAX menu

screen is displayed.

2

Display the

TEL number registration

screen.

(1)

Use the

[

or

]

button to select

TEL number registration

, then press the

OK

button.

The

TEL number registration

screen is displayed.

3

Display the

Coded speed dial

screen.

(1)

Use the { or } button to select

Coded speed dial

, then press the

OK

button.

The

Coded speed dial

screen is displayed.

4

Register the recipient’s name and number to a coded speed dial code.

(1)

Use the Numeric buttons (A) or the { , } , [ , or ] button (B) to select an unoccupied speed dial code (00 to 99), then press the

OK

button.

(A)

(B)

(2)

Use the Numeric buttons to enter a name for the coded speed dial code (max. 16 characters, including spaces), then press the

OK

or

}

button.

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(3)

Use the Numeric buttons to enter the fax/telephone number (max. 60 digits (40 digits for

Korea), including spaces) you want to register.

Note

z For details on how to enter or delete characters or numbers, see “Guidelines for Entering

Numbers, Letters, and Symbols” on page 63.

z Press the

Redial/Pause

button to enter a pause.

z Press the

Tone

( ) button to enter a tone.

5

Press the

OK

button to finalize registration.

Note

z To register another recipient’s name and number to the coded speed dial code, repeat the procedure in step 4.

z For a list of the recipients you have registered, print the coded speed dial list. See “Printing a

List of the Registered Destinations” on page 78.

„

Registering Group Dial

To send the same document to several recipients, select numbers you registered to one-touch speed dial or coded speed dial and register them to a group dial.

1

Display the

FAX menu

screen.

(1)

Press the

FAX

button, then press the

Menu

button.

The

FAX menu

screen is displayed.

2

Display the

TEL number registration

screen.

(1)

Use the [ or ] button to select

TEL number registration

, then press the

OK

button.

The

TEL number registration

screen is displayed.

3

Display the

Group dial

screen.

(1)

Use the { or } button to select

Group dial

, then press the

OK

button.

Faxing

(2)

Use the { or } button to select

One-touch

or

Coded speed dial

, then press the

OK

button.

Note

You can register a group either under an unoccupied one-touch speed dial or coded speed dial code.

4

Select a one-touch speed dial or coded speed dial code under which you want to register the group.

z

To register a group under a one-touch speed dial:

(1)

Use the { or } button to select an unoccupied one-touch speed dial (01 to 08), then press the

OK

button.

z

To register a group under a coded speed dial code:

(1)

Use the Numeric buttons (A) or the

{

,

}

,

[

, or

]

button (B) to enter an unoccupied coded speed dial code (00 to 99), then press the

OK

button.

(A)

(B)

5

Register the group’s name.

(1)

Use the Numeric buttons to enter a name for the group (max. 16 characters, including spaces), then press the

OK

or

}

button.

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Note

z For details on how to enter or delete characters, see “Guidelines for Entering Numbers, Letters, and Symbols” on page 63.

z Groups will appear on the Group dial list by the names you enter in this step.

6

Enter the one-touch speed dial or coded speed dial code you want to register in the group.

z

To enter a one-touch speed dial entry:

Press the

One-Touch Speed Dial

button (01 to 08).

z

To enter a coded speed dial entry:

Press the

Coded Dial

button, use the Numeric buttons or the

{

,

}

,

[

, or

]

button to enter the coded speed dial code to register for the group dial, then press the

OK

button.

Note

z To continue registering one-touch speed dial or coded speed dial code to the group, repeat this step.

z You can only enter numbers that have already been registered for one-touch or coded speed dial (i.e. you cannot enter the fax/telephone numbers with the Numeric buttons).

z To review the numbers you have entered, use the { or } button.

z To delete the numbers you have entered, use the

{

or

}

button to select one-touch or coded speed dial code, then press the

[

button.

7

Press the

OK

button to finalize registration.

Note

z To register another group, repeat the procedure from steps 4 to 6.

z For a list of the entries you have made, print the group dial list. See “Printing a List of the

Registered Destinations” on page 78.

„

Changing Registered Information

To change information registered for the speed dial, follow the procedure below.

1

Display the

FAX menu

screen.

(1)

Press the

FAX

button, then press the

Menu

button.

The

FAX menu

screen is displayed.

2

Display the

TEL number registration

screen.

(1)

Use the [ or ] button to select

TEL number registration

, then press the

OK

button.

The

TEL number registration

screen is displayed.

3

Select the speed dial to change.

(1)

Use the { or } button to select

One-touch speed dial

,

Coded speed dial

, or

Group dial

to change.

Faxing

Note

If

Group dial

is selected, the screen to select

One-touch

or

Coded speed dial

is displayed. See

“Registering Group Dial” on page 74.

4

Select a number to change.

z

To change a one-touch speed dial:

Use the

{

or

}

button to select a one-touch speed dial (01 to 08) to change, then press the

OK

button.

z

To change a coded speed dial:

Use the Numeric buttons or the

{

,

}

,

[

, or

]

button to select a coded speed dial code to change, then press the

OK

button.

z

To change a group dial registered to the one-touch speed dial:

Use the { or } button to select the one-touch speed dial (01 to 08) to which the group dial to change is registered, then press the

OK

button.

z

To change a group dial registered to the coded speed dial:

Use the Numeric buttons or the { , } , [ , or ] button to select the coded speed dial code to which the group dial to change is registered, then press the

OK

button.

5

Use the { or } button to select

Edit

, then press the

OK

button.

6

Edit the information registered.

(1)

Use the Numeric buttons to enter the new name (max. 16 characters, including spaces), then press the

OK

button.

(2)

Use the [ button to delete the number registered, enter the new fax/telephone number

(max. 60 digits (40 digits for Korea), including spaces), then press the

OK

button.

„

Deleting Registered Information

To delete information registered for the speed dial, follow the procedure below.

1

Display the

FAX menu

screen.

(1)

Press the

FAX

button, then press the

Menu

button.

The

FAX menu

screen is displayed.

2

Display the

TEL number registration

screen.

(1)

Use the

[

or

]

button to select

TEL number registration

, then press the

OK

button.

The

TEL number registration

screen is displayed.

3

Select the speed dial to delete.

(1)

Use the

{

or

}

button to select

One-touch speed dial

,

Coded speed dial

, or

Group dial

to delete.

Note

If

Group dial

is selected, the screen to select

One-touch

or

Coded speed dial

is displayed. See

“Registering Group Dial” on page 74.

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4

Select a number to delete.

z

To delete a one-touch speed dial:

Use the { or } button to select a one-touch speed dial (01 to 08) to delete, then press the

OK

button.

z

To delete a coded speed dial:

Use the Numeric buttons or the

{

,

}

,

[

, or

]

button to select a coded speed dial code to delete, then press the

OK

button.

z

To delete a group dial registered to the one-touch speed dial:

Use the

{

or

}

button to select the one-touch speed dial (01 to 08) to which the group dial to delete is registered, then press the

OK

button.

z

To delete a group dial registered to the coded speed dial:

Use the Numeric buttons or the

{

,

}

,

[

, or

]

button to select the coded speed dial code to which the group dial to delete is registered, then press the

OK

button.

5

Use the

{

or

}

button to select

Delete

, then press the

OK

button.

6

Use the { or } button to select

Yes

, then press the

OK

button.

„

Printing a List of the Registered Destinations

You can print a list of the recipients registered for the speed dial. You may want to keep the list near your machine to refer to it when dialing.

1

Load paper.

See “Loading Printing Paper” on page 20.

2

Display the

FAX menu

screen.

(1)

Press the

FAX

button, then press the

Menu

button.

The

FAX menu

screen is displayed.

3

Display the

Print reports/lists

screen.

(1)

Use the

[

or

]

button to select

Print reports/lists

, then press the

OK

button.

The

Print reports/lists

screen is displayed.

Faxing

4

Select the speed dial to print the list.

(1)

Use the

{

or

}

button to select

Telephone number list

, then press the

OK

button.

The

Telephone number list

screen is displayed.

(2)

Use the

{

or

}

button to select

One-touch speed dial

,

Coded speed dial

, or

Group dial

, then press the

OK

button.

5

Print the speed dial list.

z

If you selected One-touch speed dial or Coded speed dial

(1)

Use the

{

or

}

button to select whether to print the list in numerical order of the speed dial buttons or codes, or in alphabetical order of the registered names.

Yes

:

No

:

Prints the list in alphabetical order of the registered names.

Prints the list in numerical order of the speed dial buttons or codes.

z

If you selected Group dial

(1)

Use the

{

or

}

button to select

Yes

, then press the

OK

button.

Yes

:

No

:

Prints the speed dial list.

Returns to the

Telephone number list

screen.

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Sending Faxes

„

Flow of Sending Faxes

The operation flow of sending faxes is as follows.

Important

A PBX (Private Branch Exchange) is an on-site telephone switchboard. If your machine is connected through a PBX or other telephone switching systems, you have to dial the outside line access number first, and then the number of the party you are calling.

Step 1

Load the original to send on the Platen Glass or in the ADF.

See “Handling the Original Document” on page 16.

Step 2

Adjust the image quality (

Fax resolution

) and density (

Scan contrast

).

See “Adjusting the Image Quality (Fax resolution)” on page 81 and “Adjusting the Density (Scan contrast)” on page 81.

Step 3

Dial using the speed dial.

Important

If the machine is connected to PBX or another telephone switching system, you cannot use the speed dial.

Step 4

Send faxes.

z

Using the Platen Glass

(1)

Press the

Color

or

Black

button.

If you have only one page of original, go to step (3).

(2)

Load the next page on the Platen Glass and press the

Color

or

Black

button. In the same way, repeat this procedure until all originals are loaded.

(3)

Press the

OK

button to send the fax.

z

Using the ADF

(1)

Press the

Color

or

Black

button.

The machine starts sending.

Faxing

„

Before Sending Faxes

z

Adjusting the Image Quality (Fax resolution)

You can adjust the image quality (fax resolution) of the original you send. The higher you set the image quality setting, the better the output quality will be at the other end, but the longer it will take for the transmission. Adjust the image quality according to the type of original you are sending.

1

Press the

FAX

button, then press the

FAX Quality

button.

2

Use the { or } button to select

FAX resolution

.

3

Use the

[

or

]

button to select the image quality.

Standard:

Suitable for text-only documents.

Fine:

Suitable for fine-print documents.

Photo:

Suitable for photographs.

4

Press the

OK

button.

z

Adjusting the Density (Scan contrast)

Contrast is the degree of difference between light and dark. Increasing the scan contrast thickens the whole fax image, or light penciled texts and such can be thickened.

1

Press the

FAX

button, then press the

FAX Quality

button.

2

Use the { or } button to select

Scan contrast

.

3

Use the

[

or

]

button to select the scan contrast.

Pressing the [ button decreases the contrast, and pressing the ] button increases the contrast.

4

Press the

OK

button.

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„

Sending Faxes

This section describes methods of sending faxes and dialing functions of the machine.

z Sending a Fax using the Numeric Buttons z Sending a Fax after Speaking on Telephone z

Sending a Fax using the Speed Dial z Sending Same Documents to Several Recipients (Sequential Broadcasting) z

Preparing for Faxing

1

Turn on the machine.

2

Load the original on the Platen Glass or in the ADF.

Important

When sending a double-sided document, set the document on the Platen Glass. You cannot scan double-sided documents from the ADF.

Note

For details on the types and conditions of originals which you can fax, see “Handling the Original

Document” on page 16.

3

Press the

FAX

button.

Confirm that the

FAX

button is lit and the FAX standby screen is displayed.

4

Adjust fax settings as necessary.

See “Before Sending Faxes” on page 81.

z

Sending a Fax using the Numeric Buttons

1

Use the Numeric buttons to dial the recipient’s number.

2

Press the

Color

button for color sending, or the

Black

button for black & white sending.

Important

Color sending requires that the recipient’s fax machine supports color faxing.

z

When the document was loaded on the Platen Glass:

(1)

When the following message is displayed, load the next page on the Platen Glass.

If you have only one page of original to scan, press the

OK

button to start scanning.

Faxing

(2)

Press the same button as you pressed in step 2.

Note

If you pressed the

Black

button in step 2, a colored original will be sent in black & white.

(3)

Repeat the procedure from steps (1) to (2) to scan all pages of the document.

(4)

Press the

OK

button.

The machine starts sending.

z

When the document was loaded in the ADF:

The machine scans the document automatically and starts sending.

Note

z To cancel sending a fax, press the

Stop/Reset

button. To cancel sending a fax while it is being sent, press the

Stop/Reset

button, then follow the instructions on the LCD.

z If documents remain in the ADF after pressing the

Stop/Reset

button during scanning,

Document in ADF. Press OK to discharge document.

” appears on the LCD. Press the

OK

button so that the remaining document is automatically fed out.

z In case the machine was not able to send a fax, such as when the recipient’s line was busy, your machine is equipped with the function to automatically redial the number after a specified interval. Automatic redialing is enabled by default. See “Automatic Redialing” on page 87.

To cancel automatic redialing, wait until the machine starts redialing, then press the

Stop/Reset

button.

z

Sending a Fax after Speaking on Telephone

Send a fax manually after speaking on telephone if you want to speak to the recipient before sending a fax, or if the recipient does not have a fax machine that can receive automatically.

Important

z With manual sending, you cannot use the Platen Glass to load documents.

z To speak to the recipient before sending a fax, you need to connect a telephone to your machine. See “Preparing the Machine for Fax” on page 57.

z

Dialing with using the Hook button

1

Press the

Hook

button.

2

Use the Numeric buttons to dial the recipient’s fax/telephone number.

Note

You can also dial using the one-touch speed dial or coded speed dial.

See “Sending a Fax using the Speed Dial” on page 85.

3

Lift the handset of the telephone connecting to the machine, then speak to the recipient.

Note

If you hear a high-pitched signal instead of the recipient’s voice, go to step 5.

4

Ask the recipient to operate the recipient’s fax machine to receive faxes.

5

When you hear a high-pitched signal, press the

Color

button for color sending, or the

Black

button for black & white sending.

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Important

Color sending is available only when the recipient’s fax machine supports color faxing.

6

Hang up the handset.

Note

z To cancel sending a fax, press the

Stop/Reset

button. To cancel sending a fax while it is being sent, press the

Stop/Reset

button, then follow the instructions on the LCD.

z If documents remain in the ADF after pressing the

Stop/Reset

button during scanning,

Document in ADF. Press OK to discharge document.

” appears on the LCD. Press the

OK

button so that the remaining document is automatically fed out.

z

Dialing with using the telephone connecting to the machine

1

Lift the handset of the telephone connecting to the machine.

2

Use the telephone to dial the recipient’s fax/telephone number.

3

Speak to the recipient.

Note

If you hear a high-pitched signal instead of the recipient’s voice, go to step 5.

4

Ask the recipient to operate the recipient’s fax machine to receive faxes.

5

When you hear a high-pitched signal, press the

Color

button for color sending, or the

Black

button for black & white sending.

Important

Color sending is available only when the recipient’s fax machine supports color faxing.

6

Hang up the handset.

Note

z To cancel sending a fax, press the

Stop/Reset

button. To cancel sending a fax while it is being sent, press the

Stop/Reset

button, then follow the instructions on the LCD.

z If documents remain in the ADF after pressing the

Stop/Reset

button during scanning,

Document in ADF. Press OK to discharge document.

” appears on the LCD. Press the

OK

button so that the remaining document is automatically fed out.

Faxing

z

Sending a Fax using the Speed Dial

Registering fax or telephone numbers in speed dials enables you to send faxes easily.

1

Dial the recipient’s number.

z

To send using the one-touch speed dial:

Press the

One-Touch Speed Dial

button (01 to 08) assigned the number you want to dial.

z

To send using the coded speed dial:

Press the

Coded Dial

button, use the Numeric buttons or the

{

,

}

,

[

, or

]

button to enter the two-digit code (00 to 99) assigned the number you want to dial, then press the

OK

button.

z

To send using the group dial:

Press the

One-Touch Speed Dial

button, or after pressing the

Coded Dial

button, use the

Numeric buttons or the { , } , [ , or ] button to enter the two-digit code (00 to 99) assigned the group you want to dial, then press the

OK

button.

2

Press the

Color

button for color sending, or the

Black

button for black & white sending.

See “Sending a Fax using the Numeric Buttons” on page 82.

Important

Color sending requires that the recipient’s fax machine supports color faxing.

Note

z To cancel sending a fax, press the

Stop/Reset

button. To cancel sending a fax while it is being sent, press the

Stop/Reset

button, then follow the instructions on the LCD.

z If documents remain in the ADF after pressing the

Stop/Reset

button during scanning,

Document in ADF. Press OK to discharge document.

” appears on the LCD. Press the

OK

button so that the remaining document is automatically fed out.

z In case the machine was not able to send a fax, such as when the recipient’s line was busy, your machine is equipped with the function to automatically redial the number after a specified interval. Automatic redialing is enabled by default. See “Automatic Redialing” on page 87.

To cancel automatic redialing, wait until the machine starts redialing, then press the

Stop/Reset

button.

z

Sending Same Documents to Several Recipients (Sequential

Broadcasting)

Your machine allows you to send the same document to a maximum of 109 recipients in one operation. You can dial the recipients’ numbers using any of the following dialing methods: z One-touch speed dial: up to 8 destinations z Coded speed dial: up to 100 destinations z Regular dial (using the Numeric buttons) or redial: one destination

You can enter the destinations in any order, but be sure to press the

OK

button after your entry with the Numeric buttons.

Note

If you frequently send documents to the same group of recipients, you can group these numbers for group dialing. This will allow you to send documents to all recipients in the group at the press of one or a few buttons. See “Registering Group Dial” on page 74.

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1

Enter the recipients’ numbers one by one using the Numeric buttons or speed dial.

z

When using One-touch speed dial:

Press the

One-Touch Speed Dial

button (01 to 08) assigned the number you want to dial.

z

When using Coded speed dial:

Press the

Coded Dial

button, use the Numeric buttons or the

{

,

}

,

[

, or

]

button to enter the two-digit code (00 to 99) assigned the number you want to dial, then press the

OK

button.

z

When using regular dialing:

Use the Numeric buttons to enter the recipient’s number, then press the

OK

button.

Note

To review the numbers you have entered, use the

{

or

}

button.

2

Press the

Color

button for color sending, or the

Black

button for black & white sending.

See “Sending a Fax using the Numeric Buttons” on page 82.

Important

Color sending is available only when the recipient’s fax machine supports color faxing.

Note

z To cancel sequential broadcasting, press the

Stop/Reset

button. To cancel sending a fax while it is being sent, press the

Stop/Reset

button, then follow the instructions on the LCD.

z If documents remain in the ADF after pressing the

Stop/Reset

button during scanning,

Document in ADF. Press OK to discharge document.

” appears on the LCD. Press the

OK

button so that the remaining document is automatically fed out.

z When you press the

Stop/Reset

button, sending to all recipients will be canceled. You cannot cancel sending to only one recipient.

Faxing

„

Resending Faxes (Redialing a Busy Number)

There are two methods of redialing: Manual redialing and Automatic redialing. z

Automatic Redialing

When sending a document and the recipient’s line is busy, the machine will redial the number after a specified interval. Automatic redialing is enabled by default.

You can customize the following automatic redialing settings: z Whether or not your machine redials automatically z

The number of times the machine redials (1 to 10 times) z The time interval between redials (1 to 99 minutes)

To change the automatic redialing settings, change the

Auto redial

settings in

TX settings

under the

FAX settings

screen. For details on the automatic redialing settings, refer to “Auto redial” in “Device Settings” of the

User’s Guide

on-screen manual.

Note

z The range of values you can set for the automatic redialing settings varies depending on the country or region of purchase.

z To cancel automatic redialing while redialing is in progress, press the

Stop/Reset

button.

z To cancel automatic redialing, delete the unsent document from the machine’s memory when redialing is standing by. For details, see “Deleting a Document in Memory” on page 101.

z

Manual Redialing

To redial the fax number last dialed with the Numeric buttons, press the

Redial/Pause

button.

Note

z For details on sending faxes, see “Sending a Fax using the Numeric Buttons” on page 82.

z To cancel manual redialing, press the

Stop/Reset

button.

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Using Useful Sending Functions

„

Using the Information Services

You can use many information services such as banks, airline reservations, or hotel reservations. These services require tone dialing for their services, so that you need to temporarily switch to tone dialing if your machine is connected to a rotary pulse line.

Important

To use information services, you need to contract with the service providers. For details, contact the service providers.

z

Using the Touch Tone Line

z

Using the Hook Button

1

Press the

FAX

button.

2

Press the

Hook

button.

3

Use the Numeric buttons to dial the number of the information service.

4

When the recorded message for the information service answers, use the Numeric buttons to press the number by following the message.

Note

When you talk to him/her, lift the handset of the telephone connecting to the machine.

5

Press the

Hook

button to finish using the service.

z

Using the Telephone Connecting to the Machine

1

Press the

FAX

button.

2

Lift the handset of the telephone.

3

Use the telephone to dial the number of the information service.

4

When the recorded message for the information service answers, use the telephone to press the number by following the message.

5

Hang up the handset to finish using the service.

z

Using the Rotary Pulse Line

z

Using the Hook Button

1

Press the

FAX

button.

2

Press the

Hook

button.

3

Use the Numeric buttons to dial the number of the information service.

Faxing

4

When the recorded message for the information service answers, press the

Tone

( ) button to switch to tone dialing.

Note

When you talk to him/her, lift the handset of the telephone connecting to the machine.

5

Use the Numeric buttons to press the number by following the message.

6

Press the

Hook

button to finish using the service.

z

Using the Telephone Connecting to the Machine

1

Press the

FAX

button.

2

Lift the handset of the telephone.

3

Use the telephone to dial the information service.

4

When the recorded message for the information service answers, use the telephone to switch to tone dialing.

Note

When you use the telephone connecting the machine to dial the information service, you cannot use the machine to switch to the tone dialing. For details on how to switch to tone dialing, refer to the instruction manual supplied with your telephone.

5

Use the telephone to press the number by following the message.

6

Hang up the handset to finish using the service.

„

Sending from Your Computer (Windows only)

If your machine is connected to a computer, you can send faxes using the fax driver from any application software that has a printing function. For details, refer to the

FAX Driver Guide

onscreen manual.

„

Sending/Receiving Using ECM

This machine is set to send/receive faxes in ECM (Error Correction Mode). If the recipient’s fax machine is compatible with ECM, ECM automatically corrects errors and resend the fax.

Note

z If the sender’s or recipient’s fax machine is not compatible with ECM, the fax will be sent/ received in the standard mode.

z You can disable ECM sending/reception. Refer to “ECM TX” and “ECM RX” in “Device Settings” of the

User’s Guide

on-screen manual.

z Transmission may take longer when ECM is enabled.

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Receiving Faxes

„

Flow of Receiving Faxes

The operation flow of receiving faxes is as follows:

Step 1

Select a receive mode.

See “Selecting a Receive Mode” on page 90.

Step 2

Load A4, Letter, or Legal-sized paper.

See “Loading Printing Paper” on page 20.

Step 3

Confirm the paper settings and adjust them as needed.

See “Changing the Print Settings” on page 96.

Important

z The machine cannot receive faxes when the power is turned off. Press the

ON/OFF

button to turn the power on.

z To cancel receiving, press the

Stop/Reset

button and follow any instructions on the LCD.

„

Selecting a Receive Mode

Select a receive mode according to your needs.

z When you receive mainly faxes and sometimes voice calls:

Select

FAX priority mode

.

z When you have a dedicated telephone line for fax use only:

Select

FAX only mode

.

z When you receive mainly voice calls and sometimes faxes:

Select

TEL priority mode

.

z When you subscribe to a ring pattern detection service provided by your telephone company, and you want to receive a fax only if the machine detects the pattern for fax:

Select

DRPD

*1

or

Network switch

*2

.

*1

This setting is only available in US and Canada.

*2

This setting may not be available depending on the country or region of purchase.

Note

If you want to use a single telephone line for faxes and voice calls, you need to connect a telephone or an answering machine to the External Device Jack of this machine.

Faxing

z

If You Are Using a Single Telephone Line for Faxes and Voice Calls and

Want to Receive Faxes Automatically:

Select

FAX priority mode

.

(B)

(A)

(C)

(A) Incoming call

(B) Voice call: The machine will ring. Pick up the handset to answer the call.

(C) Fax: The machine receives faxes automatically.

Note

z The machine does not ring when it receives faxes. It also takes a little time until the machine rings when the call was a voice call. If you want it to ring immediately, set to

TEL priority mode

.

z The following settings can be modified to control how your machine handles incoming calls.

Specify the

FAX priority mode

settings in

RX settings

under

FAX settings

. Refer to “FAX priority mode” in “Device Settings” of the

User’s Guide

on-screen manual.

– The time the machine takes to determine whether a call is a fax or a voice call

– The time the machine rings when the call was a voice call

– Whether or not the machine receives the fax after the specified ring time has elapsed z The telephone may not ring depending upon the telephone type.

z

If You Want to Receive Only Faxes Automatically with Your Machine, or

Have a Dedicated Telephone Line for Fax Use Only:

Select

FAX only mode

.

(A)

(A) Incoming call

(B) Receives faxes automatically.

(B)

Note

z

The machine does not ring when it receives faxes.

z If you want to use the machine with a telephone or answering machine, connect it to the machine and change to

FAX priority mode

or

TEL priority mode

.

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z

If You Are Using a Single Telephone Line for Faxes and Voice Calls and

Use Voice Calls More Frequently:

Select

TEL priority mode

.

(B)

(C)

(A)

(D)

(A) Incoming call

(B) Voice call: The telephone will ring. Pick up the handset to answer the call.

(C) Fax: The telephone will ring. If you pick up the handset and hear the fax tone, press the

FAX

button, then press the

Color

or

Black

button to receive the fax.

Note

z If you pick up the handset, the machine may receive the fax without pressing the

Color

or

Black

button.

z If the telephone connecting to the machine is located away from the machine, pick up the handset of the telephone connecting to the machine and dial 25 (the remote reception ID) to receive faxes (remote reception). The remote reception is only available for the touch tone dial.

See “Remote Receiving” on page 98. The remote reception can be disabled. Refer to “Remote

RX” in “Device Settings” of the

User’s Guide

on-screen manual.

(D) When the answering machine responds:

If it is a voice call, the answering machine responds to the call.

If it is a fax call, the machine receives the fax automatically.

Note

z The machine can be set to receive faxes automatically after the telephone rings for a specified length of time. Set

Manual/auto switch

in

RX settings

under

FAX settings

to

ON

, and then specify the automatic reception start time. Refer to “Manual/auto switch” in “Device Settings” of the

User’s Guide

on-screen manual.

z Set your answering machine to answering mode and adjust it as follows:

– The entire message should be no longer than 15 seconds.

– In the message, tell your callers how to send a fax.

z If you have subscribed to Duplex Ringing service in Hong Kong, the machine will receive faxes automatically even if you set the receiving mode of the machine to

TEL priority mode

.

Faxing

z

If You Subscribe to a Distinctive Ring Pattern Detection (DRPD) Service with Your Telephone Company (US and Canada only):

Select

DRPD

.

(B)

(C)

(A)

(A) Incoming call: The machine judges whether call is voice or fax by the ringing pattern. In the meanwhile the telephone rings.

(B) Voice call: The telephone continues to ring. Pick up the handset to answer the call.

(C) Fax: The fax is received automatically when the machine detects the registered fax ring pattern.

Note

If you selected

DRPD

, you need to select the appropriate ring pattern on the machine. For details, see “Setting the DRPD Ring Pattern (US and Canada only)” on page 95.

z

If You Want the Machine to Automatically Switch between Fax and

Voice Calls by the Call Ring Patterns (Network Switch):

Select

Network switch

*

.

*

This setting may not be available depending on the country or region of purchase.

(B)

(C)

(A)

(A) Incoming call: The machine judges whether call is voice or fax by the ringing pattern. In the meanwhile the telephone rings.

(B) Voice call: The telephone continues to ring. Pick up the handset to answer the call.

(C) Fax: The fax is received automatically when the machine detects the fax ring pattern.

Note

z The name of this service varies depending on the country or region of purchase.

z To use this feature, you need to subscribe to a compatible service provided by your telephone company. Contact your telephone company for details.

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„

Setting the Receive Mode

1

Display the

FAX menu

screen.

(1)

Press the

FAX

button, then press the

Menu

button.

The

FAX menu

screen is displayed.

2

Display the

Receive mode settings

screen.

(1)

Use the [ or ] button to select

Receive mode settings

, then press the

OK

button.

The

Receive mode settings

screen is displayed.

3

Select a receive mode.

(1)

Use the { or } button to select a receive mode, then press the

OK

button.

(2)

Press the

Back

button to exit the

FAX menu

screen.

The selected receive mode (A) will be displayed on the LCD.

(A)

Faxing

„

Setting the DRPD Ring Pattern (US and Canada only)

If you subscribe to a Distinctive Ring Pattern Detection service with your telephone company, your telephone company will assign two or more telephone numbers with distinctive ring patterns to your single telephone line, allowing you to have different numbers for fax calls and voice calls using only one telephone line. Your machine will automatically monitor incoming calls based on the ring pattern, and will automatically receive the fax if the call is a fax call.

To use DRPD, follow the procedure below to set the fax ring pattern that matches the pattern assigned by your telephone company.

Note

Contact your local telephone company for detailed information on this service.

1

Display the

FAX menu

screen.

(1)

Press the

FAX

button, then press the

Menu

button.

The

FAX menu

screen is displayed.

2

Display the

Device settings

screen.

(1)

Use the [ or ] button to select

Maintenance/settings

, then press the

OK

button.

The

Maintenance/settings

screen is displayed.

(2)

Use the

[

or

]

button to select

Device settings

, then press the

OK

button.

The

Device settings

screen is displayed.

3

Display the

RX settings

screen.

(1)

Use the { or } button to select

FAX settings

, then press the

OK

button.

The

FAX settings

screen is displayed.

(2)

Use the { or } button to select

RX settings

, then press the

OK

button.

The

RX settings

screen is displayed.

4

Use the { or } button to select

DRPD: Set FAX ring pat.

, then press the

OK

button.

5

Use the

{

or

}

button to select the ring pattern that your telephone company assigned to your fax number, then press the

OK

button.

Select from

Normal ring

,

Double ring

,

Short-short-long

,

Short-long-short

, or

Other ring type

.

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„

Changing the Print Settings

The machine prints received faxes to paper from the specified paper source. You can change the paper settings for printing faxes using the Operation Panel. Set them according to the loaded paper properly.

Important

z Load Legal-sized paper in the Rear Tray. Only A4 or Letter-sized paper can be fed from the

Cassette.

z If paper of size other than A4, Letter, or Legal is loaded, the received faxes are stored in memory, then “

Check the page size and press OK.

” will be displayed. In this case, replace the paper loaded with A4, Letter, or Legal-sized paper, then press the

OK

button.

You can also press the

Stop/Reset

button to close the message and print the stored documents in memory later.

See “Printing a Document in Memory” on page 99.

z If no paper is loaded in a specified paper source, or paper has run out during printing, the received faxes are stored in memory, then “

There is no paper. Load paper and press OK.

” will be displayed. In this case, load paper in the specified paper source and press the

OK

button.

You can also press the

Stop/Reset

button to close the message and print the stored documents in memory later.

See “Printing a Document in Memory” on page 99.

Note

If the sender sends a document that is larger than Letter-size, such as 11" x17" or Legal-size, the sender’s machine may send the fax automatically shrunk or divided, or send only a part of the original.

1

Press the

FAX

button.

2

Press the

Settings

button.

The

FAX settings

screen is displayed.

3

Use the { or } button to select the setting item.

4

Use the

[

or

]

button to change the setting.

(1)

(2)

(3)

(1)

Select the page size from

A4

,

8.5" x 11" (215 x 279)

, or

8.5" x 14" (215 x 355)

.

Note

8.5" x 14" (215 x 355)

can only be selected when the Rear Tray is selected as the paper source.

Faxing

(2)

The paper type is set to

Plain paper

.

(3)

Select the fax paper source from

Cassette

,

Rear tray

, or

Auto feed switch

.

Note

z When

Auto feed switch

is selected, paper feeds from the paper source specified by the

Feed Switch

. If there is no paper in the specified paper source, the machine automatically switches to the other paper source.

z When

8.5" x 14" (215 x 355)

is selected as the page size, you cannot select a paper source other than

Rear tray

.

5

Press the

Settings

button.

The LCD returns to the FAX standby screen.

„

Setting the Number of Rings for Fax Calls

When

FAX priority mode

,

FAX only mode

, or

DRPD

(US and Canada only) is selected as the receive mode, you can specify the number of rings for fax calls in

Incoming ring

in

RX settings

under

FAX settings

.

Refer to “Incoming ring” in “Device Settings” of the

User’s Guide

on-screen manual.

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Using Useful Receiving Functions

„

Memory Receiving

If the machine receives a fax under one of the following conditions, the machine will not be able to print the received fax and will store it in its memory. When the problem is resolved as described, the fax stored in memory is printed automatically.

z Ink has run out while receiving a fax: replace the ink tank.

Note

You can set to print received faxes forcibly even if an ink has run out.

However, a part of contents or all contents of the fax may not be printed since the ink has run out.

And also, the contents of fax will not be stored in memory.

In addition, if ink has already run out, it is recommended that

OFF

be selected for

Auto print received

in

RX settings

to store the received fax in memory once and print the fax manually after replacing the ink tank.

Refer to “Auto print received” in “Device Settings” of the

User’s Guide

on-screen manual.

z

Paper has run out while receiving a fax: load the paper and press the

OK

button.

z Paper other than A4, Letter, or Legal-sized paper is loaded: Load A4, Letter, or Legal-sized paper, then press the

OK

button.

z

OFF

is selected for

Auto print received

: select

ON

, and print the faxes stored in memory from the

Memory reference

screen. Refer to “Auto print received” in “Device Settings” of the

User’s Guide

on-screen manual.

z

You pressed the

Stop/Reset

button to cancel printing of a fax: press the

FAX

button.

Important

z The machine can store up to approximately 250 pages (approximately 30 documents)* of faxes in memory.

z If the memory becomes full, the machine cannot receive any more faxes. Print or delete the originals stored in memory, and make the sender resend the faxes. See “Document Stored in

Memory” on page 99.

* When using ITU-T No.1 chart (Standard mode)

„

Remote Receiving

If the machine is located away from the telephone, pick up the handset of the telephone connecting to the machine and dial 25 (the remote reception ID) to receive faxes (remote reception).

z If you use a rotary pulse line, temporarily switch your telephone to tone dialing. For details on how to switch to tone dialing, refer to the instruction manual supplied with your telephone.

z If you have an answering machine connected to the machine that can carry out remote control operations, the security code for this function may be the same as the remote reception ID. In this case, change the remote reception ID in

Remote RX ID

in

Remote RX

in

RX settings

under

FAX settings

. Refer to “Remote RX” in “Device Settings” of the

User’s

Guide

on-screen manual.

Remote reception can be disabled. Refer to “Remote RX” in “Device Settings” of the

User’s

Guide

on-screen manual.

Faxing

Document Stored in Memory

In the following cases, the machine is not able to print the received fax and will automatically store the fax in its memory: z

Ink has run out while receiving a fax.

z Paper has run out while receiving a fax.

z Paper other than A4, Letter, or Legal-sized paper is loaded.

z

OFF

is selected for

Auto print received

.

z

You pressed the

Stop/Reset

button to cancel printing of a received fax.

Important

If you disconnect the power cord, all the documents stored in memory are deleted. Send or print necessary documents before disconnecting the power cord.

Note

When confirming, printing, or deleting a document stored in memory, you specify it by its transaction number. If you do not know the transaction number for your target document, print the list of documents first.

„

Printing a Document in Memory

If the machine was not able to send a fax, or if the machine was not able to print a received fax, the machine stores the unsent or unprinted fax in its memory. If an error occurred when sending a fax, they are not stored. You can print a list of stored documents (the memory list) or print a specified document.

Note

The memory list shows the transaction number of the unsent or unprinted fax (TX/RX NO.), transaction mode, recipient’s number, and the date and time of the transaction.

1

Load paper.

See “Loading Printing Paper” on page 20.

2

Display the

FAX menu

screen.

(1)

Press the

FAX

button, then press the

Menu

button.

The

FAX menu

screen is displayed.

3

Display the

Memory reference

screen.

(1)

Use the

[

or

]

button to select

Memory reference

, then press the

OK

button.

The

Memory reference

screen is displayed.

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4

Print a specified document or the memory list.

z

To print a specified document

(1)

Use the

{

or

}

button to select

Print specified document

, then press the

OK

button.

(2)

Use the

{

or

}

button to select the transaction number (TX/RX NO.) of the document you want to print, then press the

OK

button.

Note

The date and time of transaction and fax/telephone number, and the transaction number are displayed on a list screen of documents stored in memory.

(A)

(B)

(A) Date and time of transaction and fax/telephone number

(B) Transaction number (TX/RX NO.) z A transaction number from 0001 to 4999 indicates a document being sent.

z A transaction number from 5001 to 9999 indicates a document being received.

(3)

Use the

{

or

}

button to select

Yes

to print the first page only, or

No

to print all pages of the document, then press the

OK

button.

Faxing

(4)

Press the

Back

button or the

Stop/Reset

button to close the screen.

To print other documents, repeat the procedure from steps (2) to (3).

z

To print the memory list

(1)

Use the

{

or

}

button to select

Print memory list

, then press the

OK

button.

(2)

Use the { or } button to select

Yes

, then press the

OK

button.

The list of documents stored in memory is printed.

Note

z If there are no documents stored in memory, “

There is no document in memory.

” is displayed, and the machine returns to the previous screen.

z In step 3, you can also select

Print reports/lists

(see “Summary of Reports and Lists” on page 103) and then

Memory list

to print the memory list.

z If you have canceled receiving a fax in progress by pressing the

Stop/Reset

button, the fax may be printed after the memory list.

„

Deleting a Document in Memory

1

Display the

FAX menu

screen.

(1)

Press the

FAX

button, then press the

Menu

button.

The

FAX menu

screen is displayed.

2

Display the

Memory reference

screen.

(1)

Use the

[

or

]

button to select

Memory reference

, then press the

OK

button.

The

Memory reference

screen is displayed.

3

Use the

{

or

}

button to select

Delete specified doc.

, then press the

OK

button.

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4

Use the

{

or

}

button to select the transaction number (TX/RX NO.) of the document you want to delete, then press the

OK

button.

5

Use the { or } button to select

Yes

, then press the

OK

button.

6

Press the

Back

button or the

Stop/Reset

button to close the screen.

To delete other documents, repeat the procedure from steps 4 to 5.

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Summary of Reports and Lists

The table below shows the reports and lists that can be printed from your machine. Refer to the pages indicated for more details.

Report Or List

Activity report

One-touch speed dial list

Coded speed dial list

Group dial list

User’s data list

Memory list

TX (Transmission) report

RX (Reception) report

MULTI TX

(Transmission) report

Description

Shows recent fax transactions performed by your machine.

See “Activity Report” on page 103.

Lists the numbers and names registered for one-touch speed dial.

See “Printing a List of the Registered Destinations” on page 78.

Lists the numbers and names registered for coded speed dial.

See “Printing a List of the Registered Destinations” on page 78.

Lists the numbers and names registered for group dial.

See “Printing a List of the Registered Destinations” on page 78.

Lists the current settings of your machine and the registered sender information.

See “User’s Data List” on page 104.

Lists the documents currently stored in the machine’s memory.

See “Document Stored in Memory” on page 99.

Confirms whether a transmission was completed successfully. If enabled, prints after each fax transmission.

See “TX Report” on page 105.

Confirms whether a reception was completed successfully. If enabled, prints after each fax reception.

See “RX Report” on page 106.

Prints after sequential broadcasting of a document.

See “MULTI TX Report” on page 106.

„

Activity Report

Prints the history of sent and received faxes. The machine is factory-set to print an Activity report after every 20 transactions. You can also disable automatic printing of this report, or print it manually.

Note

To change the setting, in the

FAX settings

screen, select

User settings

and then

Activity report

.

For details on the

Activity report

setting, refer to “Activity report” in “Device Settings” of the

User’s

Guide

on-screen manual.

z

Printing the Activity Report Manually

1

Load paper.

See “Loading Printing Paper” on page 20.

2

Display the

FAX menu

screen.

(1)

Press the

FAX

button, then press the

Menu

button.

The

FAX menu

screen is displayed.

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3

Display the

Print reports/lists

screen.

(1)

Use the

[

or

]

button to select

Print reports/lists

, then press the

OK

button.

The

Print reports/lists

screen is displayed.

4

Print the Activity report.

(1)

Use the { or } button to select

Activity report

, then press the

OK

button.

(2)

Use the { or } button to select

Yes

, then press the

OK

button.

The Activity report is printed.

„

User’s Data List

The User’s data list enables you to confirm the current settings of your machine as well as the registered sender information. See “Registering Sender Information” on page 62.

z

Printing the User’s Data List

1

Load paper.

See “Loading Printing Paper” on page 20.

2

Display the

FAX menu

screen.

(1)

Press the

FAX

button, then press the

Menu

button.

The

FAX menu

screen is displayed.

3

Display the

Print reports/lists

screen.

(1)

Use the

[

or

]

button to select

Print reports/lists

, then press the

OK

button.

The

Print reports/lists

screen is displayed.

Faxing

4

Print the User’s data list.

(1)

Use the

{

or

}

button to select

User’s data list

, then press the

OK

button.

(2)

Use the

{

or

}

button to select

Yes

, then press the

OK

button.

The User’s data list is printed.

„

Other Lists

z

TX Report

Your machine can print a TX (transmission) report after sending a document, confirming whether the transmission was completed successfully. At purchase, TX reports are set to print only when there was a transmission error. You can set the machine to print every time it sends a document, or disable printing of the report.

Note

z For details on the TX report setting, refer to “TX report” in “Device Settings” of the

User’s Guide

on-screen manual.

z For the errors when you send a fax, see “Errors when you send a fax” on page 105.

Errors when you send a fax

If an error occurs when you send a fax, the error number is printed in the TX report (There are some errors with which the cause is printed).

The causes corresponding to the error numbers are as follows.

No.

Cause

#001 Document in ADF.

Redo operation after checking document in ADF and pressing OK.

#003 Document is too long.

#005 No answer.

#012 Try again.

#017 NO TONE DETECTED

#018 LINE BUSY

Action

The document is jammed in the ADF. Remove the document page jammed in the ADF. When the error is cleared, redo the operation. See “Document

Jams in the ADF” on page 152.

You attempted to send a document longer than 15.75 inches / 400 mm.

You can send the document up to 15.75 inches / 400 mm from the ADF. You cannot send the document longer than 15.75 inches / 400 mm.

#003 is also printed if it takes time to send a page.

Divide the document or set the image quality (

Fax resolution

) to lower, then resend it.

The recipient’s fax machine does not respond.

Contact the recipient and have him/her check that the telephone line is connected correctly.

There is no paper in the recipient’s fax machine.

Contact the recipient and have him/her load paper.

The machine could not detect the dial tone.

Dial tone detect

in

TX settings

is set to

ON

. Set it to

OFF

, then send the fax.

The fax/telephone number you dialed is busy.

Try dialing again after waiting for a moment.

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No.

#022 Try again.

Cause

#037 Memory is full.

#085 TRY AGAIN IN BLACK & WHITE

STOP

Action

The fax/telephone number registered to the one-touch speed dial or coded speed dial is wrong.

Check the recipient’s fax/telephone number, correct the fax/telephone number registered to one-touch speed dial or coded speed dial, and then send the document again.

The machine could not send a document because its memory is full.

Resend the document after deleting contents in memory.

See “Deleting a Document in Memory” on page 101.

The recipient’s fax machine is not color-compatible.

Resend the document in black & white.

The

Stop/Reset

button was pressed to cancel sending the document.

Resend it if necessary.

z

RX Report

Your machine can print a RX (reception) report after receiving a document, confirming whether the reception was completed successfully. At purchase, RX reports are set not to print at all. You can set the machine to print the report every time it receives a document, or only when an error occurs.

Note

z For details on the RX report setting, refer to “RX report” in “Device Settings” of the

User’s Guide

on-screen manual.

z For the errors when you receive a fax, see “Errors when you receive a fax” on page 106.

Errors when you receive a fax

If an error occurs when you receive a fax, the error number is printed in the RX report.

The causes corresponding to the error numbers are as follows.

No.

Cause Action

#003 It takes too long to receive a page.

Contact the sender and have him/her divide the fax or set the image quality

(fax resolution) to lower and resend it.

#005 No answer.

When receiving a fax manually, the machine could not detect the signals from the sender’s fax machine.

Contact the sender and have him/her resend it, or set the machine to receive the fax automatically.

#037 Memory is full.

STOP

The machine could not receive a fax because its memory is full.

Delete contents in memory, then ask the sender to resend the fax.

See “Deleting a Document in Memory” on page 101.

The

Stop/Reset

button was pressed to cancel receiving the fax.

Contact the sender and have him/her resend it if necessary.

z

MULTI TX Report

Your machine prints out a MULTI TX (transmission) report after sending a same document to several destinations, confirming whether the transmission to them was completed successfully.

Faxing

Routine Maintenance

Replacing an Ink Tank

This section explains the way to confirm the ink status and the procedure to replace ink tanks.

When ink runs out or other errors occur, an error message is displayed on the LCD to inform you of the error. See “An Error Message Is Displayed on the LCD” on page 133 and confirm how to handle it.

When printing from your computer, error messages appear on your computer screen as well.

Note

z Be sure to install the ink tanks in the correct order indicated by the label on the Print Head Holder. The machine will not print if an ink tank is installed in the incorrect position.

z For information on the compatible ink tanks, see the back cover of this guide.

z If printing becomes faint or white streaks appear despite sufficient ink levels, see “When Printing

Becomes Faint or Colors Are Incorrect” on page 114.

„

Getting the Ink Status Information

You can confirm the status of ink tanks in the following two ways: z

“With the LCD of this Machine” on page 107 z “With the Ink Lamps” on page 108 z

With the LCD of this Machine

Make sure that the machine is turned on, then press the

COPY

,

FAX

,

SCAN

, or

MEMORY

CARD

button. The current ink level will be displayed on the LCD for a few seconds.

(A)

(A) Confirm whether any symbols are displayed here.

Ink is low. You can continue printing for a while, but we recommend you to have a new ink tank available.

Ink may have run out. See ““The ink may have run out. Replacing the ink tank is recommended.”” on page 133 and take appropriate action.

Note

The ink status information is also displayed on the screen that appears during printing.

An error message may be displayed on the LCD during printing.

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Ink has run out. See ““The ink has run out. Replace the ink tank.”” on page 134 and take appropriate action.

(B)

(B) Empty ink tank.

z

With the Ink Lamps

You can confirm the status of each ink tank by the ink lamps. Open the Scanning Unit (Printer

Cover) of the machine to confirm how the ink lamps light or flash.

z

Ink lamp is on

The ink tank is correctly set and there is enough ink remaining to print.

z

Ink lamp is flashing

Flashing slowly (at around 3-second intervals)

......Repeats

Ink is low. You can continue printing for a while, but we recommend you to have a new ink tank available.

Flashing quickly (at around 1-second intervals)

......Repeats

The ink tank is inserted in the wrong position or it is empty. Ensure that the ink tank is in the correct position as directed by the label on the Print Head Holder. If the position is correct and its lamp flashes, it is empty. Replace it with a new one.

z

Ink lamp is off

The ink tank is not set properly or the function for detecting the remaining ink level is disabled.

If the ink tank is not set properly, press the mark on the ink tank until the tank clicks into place. If it does not click into place, make sure that the orange protective cap has been removed from the bottom of the ink tank. See “Prepare the replacement tank.” on page 110.

If the function for detecting the remaining ink level is disabled, replace the ink tank with a new one. See “Replacing Ink Tanks” on page 109.

If the lamps are still off after reinserting the ink tanks, there has been an error and the machine cannot print. Check the error message displayed on the LCD. See “An Error

Message Is Displayed on the LCD” on page 133.

Routine Maintenance

„

Replacing Ink Tanks

When ink tanks run out of ink, replace them using the following steps.

Important

Handling Ink

z To maintain optimal printing quality, we recommend the use of specified Canon brand ink tanks.

Refilling ink is not recommended.

z Once you remove an ink tank, replace it immediately. Do not leave the machine with ink tanks removed.

z Replace empty tanks with new ones. Inserting partially used ink tanks may cause the nozzles to clog. Furthermore, with such tanks, the machine will not be able to inform you when to replace the tanks properly.

z Once an ink tank has been installed, do not remove it from the machine and leave it out in the open. This will cause the ink tank to dry out, and the machine may not operate properly when it is reinstalled. To maintain optimal printing quality, use an ink tank within six months of first use.

z Color ink may be consumed even when printing a black-and-white document or when blackand-white printing is specified.

Color ink is also consumed in Print Head Cleaning and Print Head Deep Cleaning, which may be necessary to maintain the machine’s performance. When an ink tank is out of ink, replace it immediately with a new one.

1

Open the Scanning Unit (Printer Cover) and the Paper Output Tray.

(1)

Make sure the machine is turned on.

(2)

Lift the Scanning Unit (Printer Cover) until it stops.

The Paper Output Tray will open automatically and the Print Head Holder moves to the center.

Caution

z If the Document Cover is opened, you cannot open the Scanning Unit (Printer Cover). Be sure to open the Scanning Unit (Printer Cover) with the Document Cover closed.

z Do not hold the LCD.

z Do not hold the Print Head Holder to stop or move it.

Important

If the Scanning Unit (Printer Cover) is left open for more than 10 minutes, the Print Head Holder moves to the right side. Close and reopen the

Scanning Unit (Printer Cover) to return the holder to the center.

2

Open the Inner Cover.

(A)

(A) Press the Open button to open the

Paper Output Tray if it does not open automatically.

Caution

Do not touch the metallic parts or other parts inside the machine.

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3

Remove the ink tank whose lamp is flashing fast.

(1)

Push the tab and remove the ink tank.

Important

z Handle ink tanks carefully to avoid staining clothing or the surrounding area.

z Discard empty ink tanks according to the local laws and regulations regarding disposal of consumables.

Note

z Do not remove more than one ink tank at a time. Be sure to replace ink tanks one by one when replacing more than one ink tank.

z For details on ink lamp flashing speed, see

“Getting the Ink Status Information” on page 107.

(B)

(B) Do NOT touch the Print Head Lock

Lever; remove only the ink tank.

4

Prepare the replacement tank.

(1)

Remove the new ink tank from its packaging.

(2)

Pull the orange tape (C) in the direction of the arrow to peel off the protective film.

(3)

Remove the film (D) completely.

(C)

Important

Make sure that the protective film does not remain on the air hole (E). If the air hole is blocked with the remaining film, ink may leak out or may not eject properly.

(D)

(E)

(4)

Remove the orange protective cap from the bottom of the ink tank.

Discard the cap once it is removed.

Important

z Do not touch the electrical contacts (G) on the ink tank. Doing so can cause the machine to malfunction or become unable to print.

z Be sure to remove the clear film from the ink tank in the exact order shown above, as failure to follow this step may cause the ink to leak and stain your clothes and hands.

z Do not squeeze the side of ink tanks as this may cause the ink to leak out and stain your clothes and hands.

z Be careful not to stain your clothes and hands with ink on the removed protective cap.

z Do not reattach the protective cap once you have removed it. Discard it according to the local laws and regulations regarding disposal of consumables.

z Do not touch the open ink port once the protective cap is removed, as this may prevent the ink from being ejected properly.

(F) (G)

(F) Carefully hold the protective cap when removing it to prevent the ink from staining your fingers.

Routine Maintenance

5

Install the ink tank.

(1)

Insert the front end of the ink tank into the Print

Head.

(H)

(2)

Press on the mark on the ink tank until the ink tank snaps firmly into place.

(3)

Make sure that the ink lamp lights up red.

Important

Install all the ink tanks to print. The machine cannot be used unless all the ink tanks are installed.

(1)

(H) Make sure the position of the tank matches the label.

(3) (2)

6

Close the Inner Cover.

Note

Make sure that the Inner Cover is closed. Printing will not start with the Inner Cover open since paper cannot be fed properly.

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7

Gently close the Scanning Unit (Printer Cover).

Caution

z Be sure to hold the Scanning Unit (Printer Cover) firmly using both hands, and be careful not to get your fingers caught.

z Do not hold the LCD.

Note

z If the error message is still displayed after the Scanning Unit (Printer Cover) is closed, see “An

Error Message Is Displayed on the LCD” on page 133.

z When you start printing after replacing the ink tank, Print Head Cleaning is performed automatically. Do not perform any other operations until Print Head Cleaning finishes. Wait until you cannot hear the operation noise.

Routine Maintenance

Keeping the Best Printing Results

To avoid drying of the Print Head and clogging of the nozzles, note the following.

Note

z Ink may blur depending on the paper in the following cases:

– Printed area is traced with a highlight pen or paint-stick

– Printed area is stained with water or sweat z If the print head nozzles get clogged, printouts will become faint or particular colors will not be printed properly. For details, see “When Printing Becomes Faint or Colors Are Incorrect” on page 114.

„

When You Turn Off the Machine

Follow the procedure below to turn off the machine.

(1)

Press the

ON/OFF

button to turn off the machine.

(2)

Confirm that all the lamps on the Operation Panel have gone out.

This takes a few seconds or as long as around 1 minute.

(3)

Unplug the power cord from the wall outlet.

If you are using a power outlet strip, you can switch it off instead.

When you press the

ON/OFF

button to turn off the machine, the machine automatically puts a protective cap on the Print Head to prevent the ink from drying. If you remove the power cord or switch off the power outlet strip before all the lamps on the Operation Panel go out, this capping will not be done properly, causing the Print Head to dry and clog.

„

When You Are Not Using the Machine for a Long Time

When you are not using the machine for a long time, print or copy in both black & white and in color, or perform Print Head Cleaning, about once a month to prevent degradation of the Print

Head.

Numerous nozzles are installed in the Print Head for high-precision printing. Just as the uncapped tip of a ballpoint pen or marker becomes dry and unusable if it is not used for a long period of time, the print head nozzles become blocked by dried ink. Periodically printing or cleaning the Print Head can prevent this blockage.

If you have not used the machine for a long time, print out the nozzle check pattern to check the print head condition before printing. See “Printing the Nozzle Check Pattern” on page 115.

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When Printing Becomes Faint or Colors Are Incorrect

When printing becomes faint or colors are incorrect even if ink remains in the ink tanks, the print head nozzles are probably clogged. Print the nozzle check pattern to confirm the condition of the nozzles and then perform Print Head Cleaning.

If print results are not satisfactory, performing Print Head Alignment may improve print quality.

Note

Before performing maintenance

z Open the Scanning Unit (Printer Cover) and make sure that all lamps for the ink tanks are lit red.

If not, see “Getting the Ink Status Information” on page 107 and take the appropriate action.

z Increase the

Print Quality

setting in the printer driver settings.

For details, refer to the

PC Printing Guide

on-screen manual.

Step 1

See “Printing the Nozzle Check Pattern” on page 115.

If lines are missing or if white streaks appear After cleaning the

Print Head, print and examine the nozzle check pattern.

Step 2

See “Print Head Cleaning” on page 117.

If the problem is not resolved after performing

Print Head Cleaning twice

Step 3

See “Print Head Deep Cleaning” on page 118.

Note

If Print Head Deep Cleaning does not resolve the problem, turn off the machine and perform another Print

Head Deep Cleaning after 24 hours. If the problem is still not resolved, the Print Head may be damaged.

Contact your Canon service representative.

z

If the Ruled Lines Are Shifted

See “Aligning the Print Head” on page 119.

Note

You can also perform the maintenance operation from your computer. For details, refer to the

PC Printing

Guide

on-screen manual.

Routine Maintenance

Printing the Nozzle Check Pattern

Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles.

Note

Make sure that the Inner Cover is closed.

1

Make sure that the machine is turned on, and then load a sheet of A4 or Lettersized plain paper in the Rear Tray or Cassette.

2

Open the Paper Output Tray, and then open the Output Tray Extension.

(1)

Press the Open button to open the Paper Output Tray.

(2)

Open the Output Tray Extension.

3

Press the

Feed Switch

to select the paper source where you have loaded paper.

4

Print the nozzle check pattern.

(1)

Press the

Menu

button.

(2)

Use the [ or ] button to select

Maintenance/settings

, then press the

OK

button.

The

Maintenance/settings

screen is displayed.

(3)

Use the

[

or

]

button to select

Maintenance

, then press the

OK

button.

The

Maintenance

screen is displayed.

(4)

Use the

{

or

} button to select

Nozzle check

, then press the

OK

button.

The pattern print confirmation screen is displayed.

(5)

Use the

{

or

} button to select

Yes

, then press the

OK

button.

The nozzle check pattern is printed, and the pattern confirmation screens are displayed alternately.

5

Examine the pattern and take the appropriate action.

See “Examining the Nozzle Check Pattern” on page 116.

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Examining the Nozzle Check Pattern

Examine the nozzle check pattern, and perform cleaning if necessary.

Note

If the ink level is low, the nozzle check pattern is not printed correctly. Replace the relevant ink tank. See

“Replacing an Ink Tank” on page 107.

1

Check the nozzle check pattern you printed.

(1)

(2)

(1)

Check if lines in this pattern are missing.

(A) (B)

(A) Good

(B) Lines are missing

(2)

Check if there are white streaks in this pattern.

(A) (B)

(A) Good

(B) White streaks present

2

The confirmation screens for white streaks and missing lines are displayed alternately. Select the pattern that is closer to the nozzle check pattern that you printed.

Routine Maintenance

z

If There Are No Missing Lines and No White Streaks

(1)

Select

All A

and press the

OK

button.

You do not need to perform Print Head Cleaning. The LCD returns to the

Maintenance

screen.

z

If Lines Are Missing or White Streaks Are Present

(1)

Select

Also B

and press the

OK

button.

You need to perform Print Head Cleaning again. The cleaning confirmation screen is displayed.

(2)

Use the { or } button to select

Yes

, then press the

OK

button to start Print Head

Cleaning.

See “Print Head Cleaning” on page 117.

Print Head Cleaning

Clean the Print Head if lines are missing or if white streaks appear in the printed nozzle check pattern. Cleaning unclogs the nozzles and restores the print head condition. Note that cleaning the

Print Head causes used ink to be absorbed in the ink absorber. Cleaning the Print Head consumes ink, so perform Print Head Cleaning only when necessary.

Note

Make sure that the Inner Cover is closed.

1

Make sure that the machine is turned on, and then load a sheet of A4 or Lettersized plain paper in the Rear Tray or Cassette.

2

Open the Paper Output Tray, and then open the Output Tray Extension.

(1)

Press the Open button to open the Paper Output Tray.

(2)

Open the Output Tray Extension.

3

Press the

Feed Switch

to select the paper source where you have loaded paper.

4

Start Print Head Cleaning.

(1)

Press the

Menu

button.

(2)

Use the [ or ] button to select

Maintenance/settings

, then press the

OK

button.

The

Maintenance/settings

screen is displayed.

(3)

Use the [ or ] button to select

Maintenance

, then press the

OK

button.

The

Maintenance

screen is displayed.

(4)

Use the { or } button to select

Cleaning

, then press the

OK

button.

The confirmation screen is displayed.

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(5)

Use the { or } button to select

Yes

, then press the

OK

button.

Print Head Cleaning starts.

Do not perform any other operations until Print Head Cleaning finishes. This takes about

1 minute.

The pattern print confirmation screen is displayed.

(6)

Use the

{

or

} button to select

Yes

, then press the

OK

button.

The nozzle check pattern is printed.

5

Check the print head condition with the printed nozzle check pattern, and take appropriate action.

See “Examining the Nozzle Check Pattern” on page 116.

Note

If the problem is not resolved after performing Print Head Cleaning twice, try Print Head Deep

Cleaning. See “Print Head Deep Cleaning” on page 118.

Print Head Deep Cleaning

If print quality does not improve by standard Print Head Cleaning, try Print Head Deep Cleaning, which is a more powerful process. Note that cleaning the Print Head causes used ink to be absorbed in the ink absorber. Print Head Deep Cleaning consumes more ink than standard Print Head

Cleaning, so perform this procedure only when necessary.

Note

Make sure that the Inner Cover is closed.

1

Make sure that the machine is turned on, and then load a sheet of A4 or Lettersized plain paper in the Rear Tray or Cassette.

2

Open the Paper Output Tray, and then open the Output Tray Extension.

(1)

Press the Open button to open the Paper Output Tray.

(2)

Open the Output Tray Extension.

3

Press the

Feed Switch

to select the paper source where you have loaded paper.

4

Start Print Head Deep Cleaning.

(1)

Press the

Menu

button.

(2)

Use the [ or ] button to select

Maintenance/settings

, then press the

OK

button.

The

Maintenance/settings

screen is displayed.

(3)

Use the [ or ] button to select

Maintenance

, then press the

OK

button.

The

Maintenance

screen is displayed.

Routine Maintenance

(4)

Use the { or } button to select

Deep cleaning

, then press the

OK

button.

The confirmation screen is displayed.

(5)

Use the

{

or

} button to select

Yes

, then press the

OK

button.

Print Head Deep Cleaning starts.

Do not perform any other operations until Print Head Deep Cleaning finishes. This takes about 2 minutes.

The pattern print confirmation screen is displayed.

(6)

Use the { or } button to select

Yes

, then press the

OK

button.

The nozzle check pattern is printed.

5

Check the condition of the Print Head.

(1)

Check the print head condition with the printed nozzle check pattern.

See “Examining the Nozzle Check Pattern” on page 116.

If a particular color is not printed properly, replace the ink tank of that color.

See “Replacing an Ink Tank” on page 107.

(2)

If the problem is not resolved, turn off the machine and perform another Print Head Deep

Cleaning after 24 hours.

(3)

If this does not solve the problem, the Print Head may be damaged. Contact your Canon service representative.

Aligning the Print Head

If ruled lines are printed with misaligned or print results are otherwise unsatisfactory, adjust the print head position.

Note

z Make sure that the Inner Cover is closed.

z The print head alignment pattern is printed in black and blue.

„

Automatic Print Head Alignment

Important

You cannot feed paper from the Cassette when performing Automatic Print Head Alignment.

Always load paper in the Rear Tray.

1

Make sure that the machine is turned on, and then load two sheets of supplied paper or A4/Letter-sized Canon Matte Photo Paper MP-101 with the printing side

(whiter side) facing up in the Rear Tray.

2

Open the Paper Output Tray, and then open the Output Tray Extension.

(1)

Press the Open button to open the Paper Output Tray.

(2)

Open the Output Tray Extension.

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.

3

Adjust the print head position.

(1)

Press the

Menu

button.

(2)

Use the

[

or

]

button to select

Maintenance/settings

, then press the

OK

button.

The

Maintenance/settings

screen is displayed.

(3)

Use the

[

or

]

button to select

Maintenance

, then press the

OK

button.

The

Maintenance

screen is displayed.

(4)

Use the

{

or

}

button to select

Auto head align

, then press the

OK

button.

The confirmation screen is displayed.

Note

If you select

Head alignment print

, the machine exits the process after printing the current head position adjustment values.

(5)

Use the

{

or

}

button to select

Yes

, then press the

OK

button.

The print head is aligned automatically, and the print head pattern after the adjustment is printed out. This takes about 10 minutes.

Note

z If adjustment was not done successfully, the “

Auto head align has failed.

” error message is displayed on the LCD. For details, see “An Error Message Is Displayed on the LCD” on page 133.

z If results of Automatic Print Head Alignment are not satisfactory, perform Manual Print Head

Alignment. For details, see “Manual Print Head Alignment” on page 120.

„

Manual Print Head Alignment

If the results of Automatic Print Head Alignment are not satisfactory, follow the procedure below to perform Manual Print Head Alignment.

For details on performing Automatic Print Head Alignment, see “Automatic Print Head

Alignment” on page 119.

1

Make sure that the machine is turned on, and then load four sheets of A4 or Lettersized plain paper in the Rear Tray or Cassette.

2

Open the Paper Output Tray, and then open the Output Tray Extension.

(1)

Press the Open button to open the Paper Output Tray.

(2)

Open the Output Tray Extension.

3

Press the

Feed Switch

to select the paper source where you have loaded paper.

4

Print the print head alignment pattern.

(1)

Press the

Menu

button.

(2)

Use the [ or ] button to select

Maintenance/settings

, then press the

OK

button.

The

Maintenance/settings

screen is displayed.

(3)

Use the [ or ] button to select

Maintenance

, then press the

OK

button.

The

Maintenance

screen is displayed.

Routine Maintenance

(4)

Use the { or } button to select

Manual head align

, then press the

OK

button.

The confirmation screen is displayed.

Note

If you select

Head alignment print

, the machine exits the process after printing the current head position adjustment values.

(5)

Use the

{

or

} button to select

Yes

, then press the

OK

button.

The print head alignment pattern is printed.

(6)

When “

Did the patterns print correctly?

” is displayed, confirm that the pattern is printed correctly, use the

{

or

}

button to select

Yes

, then press the

OK

button.

The input screen for the head position adjustment values is displayed.

5

Look at the first printout, and then adjust the print head position.

(1)

Check the printed patterns, and use the [ or

] button to input the number of the pattern in column A that has the least noticeable vertical streaks.

Note

If it is difficult to pick the best pattern, pick the setting that produces the least noticeable vertical white streaks.

(A) (B)

(A)

Less noticeable vertical white streaks

(B) More noticeable vertical white streaks

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(2)

Repeat the same procedure until you finish inputting the pattern number for columns B to

G, then press the

OK

button.

(3)

Confirm the displayed message and press the

OK

button.

The second pattern is printed.

6

Look at the second printout, and then adjust the print head position.

(1)

Check the printed patterns, and use the

[

or

]

button to input the number of the pattern in column H that has the least noticeable vertical streaks.

(2)

Repeat the same procedure until you finish inputting the pattern number for columns I to

O, then press the

OK

button.

(3)

Confirm the displayed message and press the

OK

button.

The third pattern is printed.

Routine Maintenance

7

Look at the third printout, and then adjust the print head position.

(1)

Check the printed patterns, and use the

[

or

] button to input the number of the pattern in column P that has the least noticeable vertical streaks.

(2)

Repeat the same procedure until you finish inputting the pattern number for columns Q to

V, then press the

OK

button.

For columns U and V, the best patterns will be smooth and have no streaks in the border indicated by the arrows.

Note

If it is difficult to pick the best pattern, pick the setting that produces the least noticeable horizontal white streaks.

(C)

(C) Less noticeable horizontal white streaks

(D) More noticeable horizontal white streaks

(D)

(3)

Confirm the displayed message and press the

OK

button.

The fourth pattern is printed.

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8

Look at the fourth printout, and then adjust the print head position.

(1)

Check the printed patterns, and use the

[

or

] button to input the number of the pattern in column a that has the least noticeable horizontal streaks.

Note

If it is difficult to pick the best pattern, pick the setting that produces the least noticeable horizontal white streaks.

(E) (F)

(E) Less noticeable horizontal white streaks

(F) More noticeable horizontal white streaks

(2)

Repeat the same procedure until you finish inputting the pattern number for columns b to k, then press the

OK

button.

Routine Maintenance

Cleaning Your Machine

This section describes the cleaning procedure that is needed to maintain your machine.

Caution

z Do not use tissue paper, paper towels, or similar materials for cleaning. Paper tissue powders or fine threads may remain inside the machine and cause problems such as a blocked Print Head and poor printing results. Use a soft cloth to avoid scratching the components. z Never use volatile liquids such as thinners, benzene, acetone, or any other chemical cleaner to clean the machine, as this may cause a malfunction or damage the machine’s surface.

„

Wiping Off Dirt on the Machine

Caution

z Be sure to turn off the power and disconnect the power cord before cleaning the machine.

z The power cannot be turned off while the machine is sending or receiving a fax, or when there are unsent faxes stored in the machine’s memory.

z The machine cannot receive faxes when the power is turned off.

z If you disconnect the power cord, all the documents stored in memory are deleted. Send or print necessary documents before disconnecting the power cord.

Important

z When cleaning the exterior of the machine, do not use tissue paper, rough-textured cloth, or similar materials, as this may scratch the surface.

z Never use neutral detergent or volatile liquids such as thinners, benzene, acetone, or any other chemical cleaner, as this may damage the surface.

Be sure to use a soft cloth such as eyeglasses cleaning cloth and wipe off dirt on the surface with it gently. Smooth out wrinkles on the cloth if necessary before cleaning.

„

Cleaning the Platen Glass and Document Cover

Caution

z Be sure to turn off the power and disconnect the power cord before cleaning the machine.

z

The power cannot be turned off while the machine is sending or receiving a fax, or when there are unsent faxes stored in the machine’s memory.

z The machine cannot receive faxes when the power is turned off.

z If you disconnect the power cord, all the documents stored in memory are deleted. Send or print necessary documents before disconnecting the power cord.

Important

The inner side of the Document Cover (white sheet) (A) is easily damaged, so wipe it gently.

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With a clean, soft, lint-free cloth, wipe the Platen Glass (B), the inner side of the Document

Cover (white sheet) (A), the glass of the ADF (C), and the inner side of the ADF (white area) (D) gently. Make sure not to leave any residue, especially on the Platen Glass.

(D)

(C)

(A)

(B)

„

Cleaning the ADF

Caution

z Be sure to turn off the power and disconnect the power cord before cleaning the machine.

z The power cannot be turned off while the machine is sending or receiving a fax, or when there are unsent faxes stored in the machine’s memory.

z The machine cannot receive faxes when the power is turned off.

z If you disconnect the power cord, all the documents stored in memory are deleted. Send or print necessary documents before disconnecting the power cord.

1

Open the Document Tray.

2

Open the Document Feeder Cover.

Routine Maintenance

3

With a soft, clean, lint-free and dry cloth, wipe off any paper dust from the inside of the

Document Feeder Cover (A).

4

After wiping, close the Document Feeder

Cover by pushing it until it clicks into place.

5

Close the Document Tray.

(A)

„

Cleaning the Paper Feed Roller (Roller Cleaning)

Clean the paper feed roller if paper is not fed properly. Cleaning the paper feed roller will wear the roller, so perform this only when necessary.

Caution

z The power cannot be turned off while the machine is sending or receiving a fax, or when there are unsent faxes stored in the machine’s memory.

z The machine cannot receive faxes when the power is turned off.

z If you disconnect the power cord, all the documents stored in memory are deleted. Send or print necessary documents before disconnecting the power cord.

Note

Make sure that the Inner Cover is closed.

1

Make sure that the machine is turned on, and then remove any paper from the

Rear Tray and Cassette.

2

Press the

Feed Switch

to select the paper source to clean.

3

Clean the paper feed roller.

(1)

Press the

Menu

button.

(2)

Use the [ or ] button to select

Maintenance/settings

, then press the

OK

button.

The

Maintenance/settings

screen is displayed.

(3)

Use the [ or ] button to select

Maintenance

, then press the

OK

button.

The

Maintenance

screen is displayed.

(4)

Use the { or } button to select

Roller cleaning

, then press the

OK

button.

The confirmation screen is displayed.

(5)

Use the { or } button to select

Yes

, then press the

OK

button.

The Paper Feed Roller will rotate as it is cleaned.

4

Repeat (4) and (5) in step 3 twice.

5

Open the Paper Output Tray, and then open the Output Tray Extension.

(1)

Press the Open button to open the Paper Output Tray.

(2)

Open the Output Tray Extension.

6

Make sure that the paper feed roller stops rotating, then load three or more sheets of A4 or Letter-sized plain paper in portrait orientation in the paper source you selected in step 2.

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7

Repeat (4) and (5) in step 3 three times.

The paper cleans the paper feed roller as it feeds through the machine.

If the problem is not resolved, turn off the machine, disconnect the power cord, and then wipe the paper feed roller (A) located on the right side inside the Rear Tray with a moistened cotton swab or the like. Rotate the roller (A) manually as you clean it. Do not touch the roller with your fingers; rotate it with the cotton swab.

(A)

If the problem is still not resolved after performing the procedure above, contact your Canon service representative.

„

Cleaning the Inside of the Machine (Bottom Plate Cleaning)

This section describes how to clean the inside of the machine. If the inside of the machine becomes dirty, printed paper may get dirty, so we recommend performing cleaning regularly.

Important

z Even if the Cassette is selected as the paper source, paper will be fed from the Rear Tray.

z Do not perform any other operation while the bottom plate is being cleaned.

Note

Make sure that the Inner Cover is closed.

1

Make sure that the machine is turned on, and then remove any paper from the

Rear Tray.

2

Open the Paper Output Tray, and then open the Output Tray Extension.

(1)

Press the Open button to open the Paper Output Tray.

(2)

Open the Output Tray Extension.

3

Fold a single sheet of A4 or Letter-sized plain paper in half widthwise, and then unfold the paper.

Routine Maintenance

4

Load only this sheet of paper in the Rear

Tray with the open side to the front.

(A)

(A) Load the paper after unfolding it.

5

Perform bottom plate cleaning.

(1)

Press the

Menu

button.

(2)

Use the [ or ] button to select

Maintenance/settings

, then press the

OK

button.

The

Maintenance/settings

screen is displayed.

(3)

Use the

[

or

]

button to select

Maintenance

, then press the

OK

button.

The

Maintenance

screen is displayed.

(4)

Use the

{

or

} button to select

Bottom plate cleaning

, then press the

OK

button.

The confirmation screen is displayed.

(5)

Use the { or } button to select

Yes

, then press the

OK

button.

The paper cleans the inside of the machine as it feeds through the machine.

Check the folded part of the ejected paper. If it is smudged with ink, perform Bottom Plate

Cleaning again.

If the problem is not resolved after performing Bottom Plate Cleaning twice, the protrusions inside the machine may be stained. Clean them according to instructions. See “Cleaning the

Protrusions Inside the Machine” on page 130.

Note

When performing Bottom Plate Cleaning again, make sure to use a new piece of paper.

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„

Cleaning the Protrusions Inside the Machine

Caution

z Be sure to turn off the power and disconnect the power cord before cleaning the machine.

z The power cannot be turned off while the machine is sending or receiving a fax, or when there are unsent faxes stored in the machine’s memory.

z The machine cannot receive faxes when the power is turned off.

z If you disconnect the power cord, all the documents stored in memory are deleted. Send or print necessary documents before disconnecting the power cord.

If protrusions inside the machine are stained, wipe off any ink from the protrusions using a cotton swab or the like.

Routine Maintenance

Troubleshooting

This section describes troubleshooting tips for problems you may encounter when using the machine.

Note

This section mainly describes the methods of machine operation for troubleshooting. To handle problems using your computer, refer to “Troubleshooting” in the

User’s Guide

on-screen manual. For details on how to view the on-screen manuals, see “Reading the On-screen Manuals” on page 168.

z “An Error Message Is Displayed on the LCD” on page 133 z “LCD Cannot Be Seen At All” on page 138 z “An Unintended Language Is Displayed on the LCD” on page 138 z

“Cannot Install the MP Drivers” on page 139 z “Cannot Connect to Computer Properly” on page 140 z “Print Results Not Satisfactory” on page 141 z “The Print Result Not Satisfactory When Copying” on page 144 z “Printing Does Not Start” on page 145 z “Machine Moves But Ink Is Not Ejected” on page 146 z “Paper Does Not Feed Properly” on page 146 z “Paper Does Not Feed from the Paper Source Specified in the Printer Driver” on page 147 z

“Paper Jams” on page 148 z “Document Jams in the ADF” on page 152 z “Message Appears on the Computer Screen” on page 156 z “Error Message Appears on a PictBridge Compliant Device” on page 159 z

“Cannot Print Properly through Bluetooth Communication” on page 160 z “Cannot Print Properly from a Photo Index Sheet” on page 161 z “Cannot Remove a Memory Card” on page 161 z “Scanning Problems” on page 161 z “Problems Receiving Faxes” on page 162 z “Problems Sending Faxes” on page 165 z “Telephone Problems” on page 166

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Troubleshooting

131

If an Error Occurs When the Machine Is Connected to a Computer

When an error occurs in printing such as the machine is out of paper or paper is jammed, a troubleshooting message is displayed automatically. Take the appropriate action described in the message.

The message may vary depending on the version of your operating system.

Troubleshooting

An Error Message Is Displayed on the LCD

If an error message is displayed on the LCD, take the corresponding action described below.

Message

“The ink may have run out. Replacing the ink tank is recommended.”

U041

Action

If the lamp on the ink tank is flashing, ink may have run out.

Replacing the ink tank is recommended.

If printing is in progress and you want to continue printing, press the

OK

button with the ink tank installed. Then printing can continue. Replacing the ink tank is recommended after the printing. The machine may be damaged if printing is continued under the ink out condition.

See “Replacing an Ink Tank” on page 107.

“Print head is not installed. Install the print head.”

U051

“The type of print head is incorrect.

Install the correct print head.”

U052

“Some ink tanks are not installed in place.”

U072

“More than one ink tank of the following color is installed.”

U071

“The remaining level of the ink cannot be correctly detected.”

U130

Note

z If multiple ink lamps are flashing red, see “Getting the Ink Status Information” on page 107 and check the status of each ink tank.

z Since printing in this condition may cause the contents of the fax to be lost, the machine stores received faxes in memory without printing until the ink tank is replaced. Print the fax stored in memory manually after replacing the ink tank. You can set the machine to print received faxes forcibly without storing them in memory, but a part of contents or all contents of the fax may not be printed.

Follow the directions given in your setup sheet to install the Print Head.

If the Print Head is already installed, remove the Print Head once and then reinstall it.

If the error is not resolved, the Print Head may be damaged. Contact your

Canon service representative.

Possible causes are as follows: z Some ink tanks are not installed in the correct position. (The lamp on the ink tank flashes.) z More than one ink tanks of the same color are installed. (The lamp on the ink tank flashes.)

Confirm that the ink tanks are installed in the appropriate positions.

See “Replacing an Ink Tank” on page 107.

The remaining ink level cannot be correctly detected. (The lamp on the ink tank flashes.)

Replace the ink tank and close the Scanning Unit (Printer Cover).

Printing with an ink tank that was once empty may damage the machine.

If you want to continue printing in this condition, you need to release the function for detecting the remaining ink level. Press and hold the

Stop/Reset

button for at least 5 seconds, and then release it.

With this operation, releasing the function for detecting the remaining ink level is memorized. Please be advised that Canon shall not be liable for any machine malfunction or damage caused by refilled ink tanks.

See “Replacing an Ink Tank” on page 107.

Note

z If the function for detecting the remaining ink level is disabled, the ink tank in gray is displayed on the LCD when checking the current ink level.

See “Getting the Ink Status Information” on page 107.

z Since printing in this condition may cause the contents of the fax to be lost, the machine stores received faxes in memory without printing until the ink tank is replaced. Print the fax stored in memory manually after replacing the ink tank. You can set the machine to print received faxes forcibly without storing them in memory, but a part of contents or all contents of the fax may not be printed.

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Troubleshooting

133

Message

“The following ink tank cannot be recognized.”

U043

U140

U150

“The ink has run out. Replace the ink tank.”

U163

“There is no photo data.”

“The card is currently write-enabled.

Remove card and set to read-only mode before performing operation.”

“Inner cover is open. Close the inner cover and press OK.”

“The ink absorber is almost full. Press

OK to continue printing. Contact the service center.”

Action

z The ink tank is not installed.

Install the ink tank.

See “Replacing an Ink Tank” on page 107.

z The ink tank is not compatible with this machine. (The lamp on the ink tank is off.)

Install an appropriate ink tank.

See “Replacing an Ink Tank” on page 107.

z An Ink tank error has occurred. (The lamp on the ink tank is off.)

Replace the ink tank.

See “Replacing an Ink Tank” on page 107.

Ink has run out. (The lamp on the ink tank flashes.)

Replace the ink tank and close the Scanning Unit (Printer Cover).

Printing under the current condition may damage the machine.

If you want to continue printing in this condition, you need to release the function for detecting the remaining ink level. Press and hold the

Stop/Reset

button for at least 5 seconds, and then release it.

With this operation, releasing the function for detecting the remaining ink level is memorized. Please be advised that Canon shall not be liable for any malfunction or trouble which may be caused by continuation of printing under the ink out condition.

See “Replacing an Ink Tank” on page 107.

Note

z If the function for detecting the remaining ink level is disabled, the ink tank in gray is displayed on the LCD when checking the current ink level.

See “Getting the Ink Status Information” on page 107.

z Since printing in this condition may cause the contents of the fax to be lost, the machine stores received faxes in memory without printing until the ink tank is replaced. Print the fax stored in memory manually after replacing the ink tank. You can set the machine to print received faxes forcibly without storing them in memory, but a part of contents or all contents of the fax may not be printed.

z There are no image data saved on the memory card that can be read by this machine.

z The machine may not recognize the file if the file name or the folder path contains certain characters. Use only alphanumeric characters.

z Photo data edited or processed on a computer must be printed from the computer.

The Card Slot is set to

USB enabled

or

LAN enabled

.

You cannot print when the Card Slot is set to

USB enabled

or

LAN enabled

.

After writing on the memory card, set to

Read-only mode

again.

If the Inner Cover is open when starting printing, close it and then press the

OK

button on the machine.

Do not open or close the Inner Cover while printing, as this can damage the machine.

The machine has a built-in ink absorber to hold the ink used during Print Head

Cleaning, for example.

This error message indicates that the ink absorber is nearly full.

Press the

OK

button to cancel the error so you can continue printing.

However, because printing is disabled once the ink absorber becomes completely full and until the ink absorber is replaced, you are recommended to contact your Canon service representative as early as possible. (You will need to replace a particular part of the machine.)

Troubleshooting

Message

“Auto head align has failed. Press OK and repeat operation. <See manual>”

“****

Error code”

“Scanner is not operating correctly.”

“Incompatible device detected.

Remove the device.”

“An unsupported USB hub is connected. Remove the hub.”

“Document in ADF. Redo operation after checking document in ADF and pressing OK.”

Action

Possible causes are as follows: z Print Head nozzles are clogged.

Press the

OK

button to dismiss the error message, and print the nozzle check pattern to check the status of the Print Head. See “Printing the Nozzle

Check Pattern” on page 115 and “Printing Does Not Start/Printing Is Blurred/

Colors Are Wrong/Straight Lines Are Misaligned” on page 142.

z Paper of size other than A4 or Letter is loaded in the Rear Tray.

Press the

OK

button on the machine to dismiss the error message, then load two sheets of A4/Letter-sized paper (MP-101) in the Rear Tray.

Automatic Print Head Alignment cannot be performed using paper from the

Cassette. For Automatic Print Head Alignment, always load paper in the

Rear Tray.

z The Paper Output Slot is exposed to strong light.

Press the

OK

button to dismiss the error message, and then adjust your operating environment and/or the position of the machine so that the Paper

Output Slot is not exposed directly to strong light.

After carrying out the above measures, if the problem continues after aligning the Print Head again, press the

OK

button to dismiss the error message, and then perform Manual Print Head Alignment. For details on Manual Print Head

Alignment, see “Manual Print Head Alignment” on page 120.

“****” is an alphanumeric code that varies according to the error status.

z

When “5100” or “5110” is displayed

(1)

Turn off the machine, and lift the Scanning Unit (Printer Cover) to check if there are any foreign objects inside the machine.

(2)

Move the Print Head Holder (the part that holds the ink tanks) to the right side gently by hand if you can move it manually. Make sure that the ink tanks are securely set in the Print Head Holder.

(3)

Turn on the machine.

If the same error occurs, follow the instruction in “When other codes are displayed” described below.

z

When other codes are displayed

Turn off the machine, and unplug the power cord of the machine from the power supply. After five minutes or more, plug the power cord of the machine back in, and then turn on the machine. If the same error occurs, contact your

Canon service representative.

Turn off the machine, and unplug the power cord of the machine from the power supply. After five minutes or more, plug the power cord of the machine back in, and then turn on the machine. If the same error occurs, contact your Canon service representative.

z A communication time out occurs if an operation takes too long or if it takes too much time to send data. This may cancel printing. In such cases, disconnect and reconnect the USB cable.

When printing from a PictBridge compliant device, depending on the model or brand of your device, you may have to select a PictBridge compliant print mode on the device before connecting it to the machine. You may also have to turn on your device or select Play mode manually after connecting the device to the machine. Perform necessary operations before connecting your device referring to its instruction manual.

If the error is still not resolved, check if you can print another photograph.

z Check your device connected to the machine. Only PictBridge compliant devices or the optional Bluetooth Unit BU-30 can be connected to the machine for direct printing. If a PictBridge compliant device is connected via a USB hub, remove the hub and connect it directly to the machine.

If a PictBridge compliant device is connected via a USB hub, remove the hub and connect it directly to the machine.

The document is jammed in the ADF. Remove the document page jammed in the ADF, then press the

OK

button. When the error is cleared, redo the operation. See “Document Jams in the ADF” on page 152.

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Troubleshooting

135

Message

“Document size is too long. Redo operation after checking document on

ADF and pressing OK.”

“Document size not suitable for twosided scanning. Press OK to cancel operation and discharge document.”

“This paper is not compatible with duplex printing. Remove the paper and press OK.”

“Auto redial”

“This group dial cannot be used.

Coded dial ##”

“This group dial cannot be used.

One-touch ##”

“Hang up the phone.”

“Try again in black & white.”

“Failed to connect.”

Action

The document is too long or is jammed in the ADF. Remove the document page jammed in the ADF, then press the

OK

button. When the error is cleared, make sure that the document you are loading meets the machine’s requirements before redoing the operation. See “Original Document Requirements” on page 16 and “Document Jams in the ADF” on page 152.

Two-sided scanning can be used only for A4 or Letter-sized documents. Press the

OK

button to discharge the document, and rescan the document one side at a time.

The

Page size

or

Paper size

setting in the printer driver is not compatible with automatic duplex printing. Make sure that the paper size suitable for automatic duplex printing is specified. The sizes of media suitable for automatic duplex printing are A4, Letter, A5, B5, and 5" x 7".

Load the paper of suitable size, then press the

OK

button on the machine.

The machine is waiting to redial the recipient’s number because the line was busy or the recipient did not answer when you tried to send a document. Wait for the machine to automatically redial the number. If you want to cancel automatic redialing, wait until the machine starts dialing the number, then press the

Stop/

Reset

button. You can also delete the document from memory. See “Document

Stored in Memory” on page 99.

You selected a coded speed dial code in which a group is registered with the

Hook

button pressed.

In this way, a coded speed dial code in which a group is registered cannot be used.

* “##” represents a two-digit number.

You pressed a

One-touch Speed Dial

button in which a group is registered with the

Hook

button pressed.

In this way, a

One-touch Speed Dial

button in which a group is registered cannot be used.

* “##” represents a two-digit number.

The handset is not placed in the handset cradle correctly. Replace the handset correctly.

The recipient’s fax machine is not color-compatible. Press the

Black

button to resend the faxes. Alternatively, you can set

Color TX

to

Send in black & white

.

Refer to “Color TX” in “Device Settings” of the

User’s Guide

on-screen manual.

The telephone line cable with a modular plug is not plugged in properly, or

Dial tone detect

is set to

ON

. Make sure that the cable is plugged in properly, and resend the fax after a while. If you still cannot send the fax, set

Dial tone detect

to

OFF

. Refer to “Dial tone detect” in “Device Settings” of the

User’s Guide

onscreen manual.

Troubleshooting

Message

“Received in memory.”

“Busy/no signal”

“Memory is full.”

“Check the page size and press OK.”

Action

If the machine receives a fax under one of the following conditions, the machine will not be able to print the received fax and will store it in its memory. When the problem is resolved as described, the fax stored in memory is printed automatically.

z Ink has run out while receiving a fax: replace the ink tank. See “Replacing an

Ink Tank” on page 107.

Note

You can set to print the received fax forcibly even if an ink has run out.

However, a part of contents or all contents of the fax may not be printed since the ink has run out. And also the contents of fax will not be stored in memory.

In addition, if ink has already run out, it is recommended that

OFF

be selected for

Auto print received

in

RX settings

to store the received fax in memory once and print the fax manually after replacing the ink tank.

Refer to “Auto print received” in “Device Settings” of the

User’s Guide

on-screen manual.

z Paper has run out while receiving a fax: load the paper and press the

OK

button.

z Paper of size other than A4, Letter, or Legal is loaded: load A4, Letter, or

Legal-sized paper.

z

OFF

is selected for

Auto print received

: select

ON

, and print the faxes stored in memory from the

Memory reference

screen. Refer to “Auto print received” in “Device Settings” of the

User’s Guide

on-screen manual.

z You pressed the

Stop/Reset

button to cancel printing of a fax: press the

FAX

button.

Note

When you did not print the fax stored in memory (e.g., when you did not resolve the problem by pressing the

Stop/Reset

button), you can delete or print the fax stored in memory later. See “Document Stored in Memory” on page 99.

z The telephone number you dialed is busy.

Try dialing again after waiting for a moment. See “Resending Faxes

(Redialing a Busy Number)” on page 87.

z The fax number dialed was incorrect.

Check the fax number and dial again.

z The recipient’s fax machine did not respond (after all automatic redialing attempts).

Contact the recipient and have him/her check the fax machine. For an overseas call, add pauses to the registered number.

z The recipient is not using a G3 machine.

The machine cannot send or receive documents to/from the fax machine incompatible with G3 standard. Contact the recipient and ask him/her to check that the fax machine is G3 compatible.

z

The touch tone/rotary pulse setting on your machine is incorrect.

Set your machine to the setting that matches your telephone line. See

“Setting the Telephone Line Type” on page 60.

The machine’s memory is full because it has sent/received too many documents, or a detailed document.

z When sending faxes, divide them to resend.

z When receiving faxes, print or delete documents in the machine’s memory, then ask the sender to resend the fax.

See “Document Stored in Memory” on page 99.

Paper of size other than A4, Letter, or Legal is loaded.

z

When feeding from the Rear Tray, load A4, Letter, or Legal-sized paper.

z When feeding from the Cassette, load A4 or Letter-sized paper.

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Troubleshooting

137

LCD Cannot Be Seen At All

Cause

The machine is not powered on or the

LCD is in the screen-saver mode.

Action

z If all the lamps on the Operation Panel are off

The machine is not powered on. Connect the power cord and press the

ON/

OFF

button. The machine will power on and the LCD will display a message.

z If one of the mode buttons (e.g., the

COPY

button) is lit

The LCD may be in the screen-saver mode. On the Operation Panel, press a button other than the

ON/OFF

button.

See “Screen-saver Mode” on page 15.

An Unintended Language Is Displayed on the LCD

Cause

The language you want to be displayed is not selected.

Action

Select the language you want to be displayed according to the following procedure.

(1)

Press the

COPY

button, wait for about 5 seconds, then press the

Menu

button.

(2)

Press the ] button twice to select , then press the

OK

button.

(3)

Press the ] button once to select , then press the

OK

button.

(4)

Press the

}

button five times, then press the

OK

button.

If the Bluetooth unit is connected to the machine, press the } button seven times, then press the

OK

button.

(5)

Use the { or } button to select the language you want to be displayed, then press the

OK

button.

Troubleshooting

Cannot Install the MP Drivers

Cause

Unable to proceed beyond the

Printer

Connection

screen.

Action

If you were unable to proceed beyond the

Printer Connection

screen, make sure that the USB cable is securely plugged into the USB port of the machine and is connected to the computer, and then follow the procedure below to reinstall the MP Drivers.

In Windows Vista, “

The printer is not detected. Check the connection.

” may be displayed depending on the computer you use. In this case, wait for a while.

If you still cannot proceed to the next step, follow the procedure below to reinstall the MP Drivers.

(1)

Click

Cancel

on the

Printer Connection

screen.

(2)

Click

Start Over

on the

Installation Failure

screen.

(3)

Click

Back

on the screen that appears next.

(4)

Click

Exit

, then remove the CD-ROM.

(5)

Turn the machine off.

(6)

Restart the computer.

(7)

Make sure you have no application software running.

(8)

Follow the procedure described in your setup sheet or the

Network Setup

Guide

to reinstall the MP Drivers.

Installation does not start automatically when the

Setup CD-ROM

is inserted into your computer’s disc drive.

(1)

Click

Start

then

Computer

.

In Windows XP, click

Start

then

My Computer

.

In Windows 2000, double-click the

My Computer

icon on the desktop.

(2)

Double-click the CD-ROM icon on the displayed window.

If the contents of the CD-ROM are displayed, double-click

MSETUP4.EXE

.

(1)

Double-click the CD-ROM icon installation.

displayed on your desktop to start

Note

If the CD-ROM icon is not displayed, perform the following.

– Remove the CD-ROM from your computer, then insert it again.

– Restart your computer.

If the icon is still not displayed, try different discs and see if they are displayed. If other discs are displayed, there is a problem with the

Setup CD-ROM

. Contact your Canon service representative.

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Troubleshooting

139

Cause

Installation procedure not followed correctly.

Action

Follow the procedure described in your setup sheet or the

Network Setup Guide

for proper installation.

If the MP Drivers were not installed correctly, uninstall the MP Drivers, restart your computer, and then reinstall the MP Drivers. Refer to the

PC Printing Guide

on-screen manual.

Note

If the installer was forced to be terminated due to a Windows error, the system may be in an unstable condition and you may not be able to install the MP

Drivers. Restart your computer before reinstalling.

Cannot Connect to Computer Properly

„

Printing or Scanning Speed Is Slow/USB 2.0 Hi-Speed Connection Does

Not Work

Cause

Your system environment is not fully compatible with USB 2.0 Hi-Speed.

Action

If your system environment is not fully compatible with USB 2.0 Hi-Speed, the machine will operate at a lower speed provided under USB 1.1. In this case, the machine operates properly but printing speed may slow down due to communication speed.

Check the following to ensure that your system environment supports USB 2.0

Hi-Speed connection.

z The USB port on your computer supports USB 2.0 Hi-Speed connection.

z The USB cable, and the USB hub if you are using one, support USB 2.0 Hi-

Speed connection.

Be sure to use a certified USB 2.0 Hi-Speed cable. We recommend the cable to be no longer than around 10 feet / 3 meters.

z The operating system of your computer supports USB 2.0 Hi-Speed connection.

Obtain and install the latest update for your computer.

z The USB 2.0 Hi-Speed driver operates properly.

Obtain the latest version of the USB 2.0 Hi-Speed driver compatible with your hardware and install it on your computer.

Important

For details on USB 2.0 Hi-Speed of your system environment, contact the manufacturer of your computer, USB cable, or USB hub.

„

“This device can perform faster” Message Is Displayed

Cause

Your system environment is not fully compatible with USB 2.0 Hi-Speed.

Action

Your system environment is not compatible with USB 2.0.

See “Printing or Scanning Speed Is Slow/USB 2.0 Hi-Speed Connection Does

Not Work” on page 140.

Troubleshooting

Print Results Not Satisfactory

If the print result is not satisfactory such as white streaks, misaligned lines, and uneven colors, confirm the paper and print quality settings first.

z

Check 1: Do the page size and media type settings match the size and type of the loaded paper?

When these settings are incorrect, you cannot obtain a proper print result. If you are printing a photograph or an illustration, incorrect paper type setting may reduce the quality of printout color.

Also, if you print with an incorrect paper type setting, the printed surface may be scratched. In borderless printing, uneven coloring may occur depending on the combination of the paper type setting and the loaded paper.

z

Check 2: Did you set the print quality setting appropriately?

Select a print quality option suitable to the paper and image for printing. If you notice blurs or uneven colors, increase the print quality setting and try printing again.

* When printing from a PictBridge compliant device, set the print quality setting by using the

Operation Panel on the machine. You cannot make this setting from a PictBridge compliant device.

* You cannot change the print quality setting when printing from a wireless communication device.

The method to confirm the paper and print quality settings differs depending on what you do with your machine.

To copy or to print from your memory card by operating the machine

To print from a PictBridge compliant device

To print from a wireless communication device

To print from a computer

Confirm by using the Operation Panel on the machine.

Refer to the

User’s Guide

on-screen manual.

Confirm by using your PictBridge compliant device or the Operation

Panel on the machine.

See “Printing Photographs Directly from a PictBridge Compliant

Device” on page 51.

Confirm by using the Operation Panel on the machine.

Refer to “Printing Photographs from a Wireless Communication

Device” in the

User's Guide

on-screen manual.

Confirm by using the printer driver.

Refer to the

PC Printing Guide

on-screen manual.

z

Check 3: If the problem is not resolved, there may be other causes.

See also the sections below.

z “Printing Does Not Start/Printing Is Blurred/Colors Are Wrong/Straight Lines Are Misaligned” on page 142 z “White Streaks” on page 142 z “Printed Paper Curls or Has Ink Blots” on page 142 z “Printed Surface Is Scratched/Paper Is Smudged” on page 143 z “Colors Are Uneven or Streaked” on page 144

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Troubleshooting

141

„

Printing Does Not Start/Printing Is Blurred/Colors Are Wrong/Straight

Lines Are Misaligned

Cause

The media is loaded with the wrong side facing upwards.

Ink tank is empty.

The protective film is remaining.

Action

When using paper with one printable surface, make sure that the paper is loaded in the Rear Tray with the printable side facing up or in the Cassette with the printable side facing down.

Printing on the wrong side may cause unclear prints or prints with reduced quality.

Refer to the instruction manual supplied with the paper for detailed information on the printable side.

See “An Error Message Is Displayed on the LCD” on page 133 to identify the ink error, and then take the appropriate action depending on the error condition.

Make sure all of the protective film is peeled off and the air hole is exposed, as illustrated in (A). If the orange tape is left as in (B), pull the orange tape and remove it.

(A) (B)

Print Head nozzles are clogged.

Print Head is misaligned.

(A) Correct

L-shaped air hole is exposed.

(B) Incorrect

The tape is not peeled off.

See “When Printing Becomes Faint or Colors Are Incorrect” on page 114 and perform any necessary maintenance operation.

If you did not align the Print Head after installation, straight lines may be printed misaligned. Make sure to align the Print Head after you install it.

See “Automatic Print Head Alignment” on page 119 and perform Automatic Print

Head Alignment. If this does not solve the problem, see “Manual Print Head

Alignment” on page 120 and perform Manual Print Head Alignment.

„

White Streaks

Cause

Print Head nozzles are clogged.

Action

See “When Printing Becomes Faint or Colors Are Incorrect” on page 114 and perform any necessary maintenance operation.

„

Printed Paper Curls or Has Ink Blots

Cause

Paper is too thin.

Printing graphics with the

Intensity

setting set too high.

Action

When printing data with high color saturation such as photographs or images in deep color, we recommend using Photo Paper Pro or other Canon specialty paper. See “Paper Handling” on page 21.

Especially if you are using plain paper to print images with high intensity, the paper may absorb too much ink and become wavy, causing paper abrasion.

When copying, see “Making Copies” on page 35 and reduce the intensity setting. Then try printing again.

When printing from your computer, refer to “Print Results Not Satisfactory” in the

User’s Guide

on-screen manual.

Troubleshooting

„

Printed Surface Is Scratched/Paper Is Smudged

Cause

Printing on inappropriate type of paper.

Paper is curled.

Action

z Check to see if the paper you are printing on is not too thick or curled.

See “Paper Handling” on page 21 to make sure that the paper you are using is suitable.

If the paper is curled, see “Paper is curled.” on page 143 to correct paper curl.

z When performing Borderless Printing, print quality may be reduced at the top and bottom edges of the paper. Make sure that the paper you are using is suitable for Borderless Printing.

For details, refer to “Printing Area” in the

User’s Guide

on-screen manual.

If you are using paper with either any of the corners or the whole printing surface curled, the paper may become dirty, not feed properly, or both. Use such paper after correcting paper curl as follows.

(1)

With the printing side (A) facing up, cover the paper with a fresh sheet of plain paper to avoid staining or scratching the surface.

(2)

Roll up the paper in a direction opposite to paper curl as seen below.

(1) (2)

(A)

(3)

Check to see that the paper curl is within approximately 0.08 to 0.2 inches / 2 to 5 mm (B) in height.

(A)

Printing on thick paper.

Printing beyond the recommended printing area.

(B)

We recommend printing curl-corrected paper one sheet at a time.

Note

Depending on the media type, the paper may be smudged or may not be fed properly even if it is not curled.

In such case, follow the procedure described above to curl the paper before printing. This may improve the print result.

Selecting the

Prevent paper abrasion

setting will widen the clearance between the Print Head and the loaded paper. If you notice abrasion even with the media type set correctly to match the loaded paper, set the machine to prevent paper abrasion by using the Operation Panel on the machine or the printer driver.*

* Deactivate the

Prevent paper abrasion

setting once printing is complete. If not, this setting remains enabled for all subsequent print jobs. z

Setting with the Operation Panel on the machine

Press the

Menu

button, select

Maintenance/settings

,

Device settings

, and

Print settings

in this order, and then set

Prevent paper abrasion

to

ON

. For details, refer to “Device Settings” in the

User’s Guide

on-screen manual.

z

Setting with the printer driver

Refer to “Print Results Not Satisfactory” in the

User’s Guide

on-screen manual.

If you are printing beyond the recommended printing area of your printing paper, the lower edge of the paper may become stained with ink.

Resize your original document in your application software.

For details on recommended printing area, refer to “Printing Area” in the

User’s

Guide

on-screen manual.

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Troubleshooting

143

Cause

Paper Feed Roller is dirty.

Inside of the machine is dirty.

Printing graphics with the

Intensity

setting set too high.

Action

Clean the Paper Feed Roller. Cleaning the Paper Feed Roller will wear the roller, so perform this procedure only when necessary.

For details on cleaning, see “Cleaning the Paper Feed Roller (Roller Cleaning)” on page 127.

Performing duplex printing may leave some ink inside the machine, causing printouts to be smudged. In this case, perform Bottom Plate Cleaning to clean the inside of the machine.

For details on cleaning, see “Cleaning the Inside of the Machine (Bottom Plate

Cleaning)” on page 128.

Note

To prevent the inside of the machine from getting stained, set the page size correctly.

Especially if you are using plain paper to print images with high intensity, the paper may absorb too much ink and become wavy, causing paper abrasion.

When copying, see “Making Copies” on page 35 and reduce the intensity setting. Then try printing again.

When printing from your computer, refer to “Print Results Not Satisfactory” in the

User’s Guide

on-screen manual.

„

Colors Are Uneven or Streaked

Cause

Print Head is misaligned.

Print Head nozzles are clogged.

Action

See “Automatic Print Head Alignment” on page 119 and perform Automatic Print

Head Alignment. If this does not solve the problem, see “Manual Print Head

Alignment” on page 120 and perform Manual Print Head Alignment.

See “When Printing Becomes Faint or Colors Are Incorrect” on page 114 and perform any necessary maintenance operation.

The Print Result Not Satisfactory When Copying

Cause Action

The original document is not loaded correctly.

The original document is loaded with the wrong side facing up.

The original document is a printout from this machine.

Check that the original is loaded correctly on the Platen Glass or in the ADF.

See “Handling the Original Document” on page 16.

When loading the original on the Platen Glass, the side to be copied should be face down.

When loading the original in the ADF, the side to be copied should be face up.

Print quality may be reduced if you copy a printout.

Instead of copying a printout, print the original directly either from the digital camera, memory card, or your computer.

The Platen Glass, the inner side of the

Document Cover, or the ADF is dirty.

Clean the Platen Glass, the inner side of the Document Cover, or the ADF.

See “Cleaning Your Machine” on page 125.

If these do not resolve the problem, also see “Print Results Not Satisfactory” on page 141.

Troubleshooting

Printing Does Not Start

Cause Action

Ink tank is empty.

Ink tank not installed in proper position. Open the Scanning Unit (Printer Cover) and check the ink lamps.

If there is still sufficient ink but its ink lamp is flashing red, an ink tank may be installed in a wrong position.

Confirm that the ink tanks are installed in the appropriate positions. See

“Replacing an Ink Tank” on page 107.

Ink tank is not installed securely.

See “An Error Message Is Displayed on the LCD” on page 133 to identify the ink error, and then take the appropriate action depending on the error condition.

Open the Scanning Unit (Printer Cover) and check the ink lamps.

If the ink lamp is not lit, press the mark on the ink tank until it clicks into place. The ink lamp lights up red when the ink tank is fully inserted.

Unnecessary print jobs are left in queue. / Computer problems.

Restarting your computer may solve the problem.

If there are any unnecessary print jobs, follow the procedure below to delete them.

The machine is not ready.

(1)

Open the printer properties dialog box.

Refer to “Opening the Printer Properties Dialog Box Directly from the Control

Panel” in “Opening the Printer Properties Dialog Box (Windows)” of the

User’s Guide

on-screen manual.

(2)

Click the

Maintenance

tab and then

View Printer Status

.

The printer status monitor is displayed.

(3)

Click

Display Print Queue

.

(4)

Select

Cancel All Documents

on the

Printer

menu.

You may not be able to select this depending on the privileges of the account.

(5)

When the confirmation message is displayed, click

Yes

.

The print jobs are deleted.

(1)

Click the printer icon in the Dock to display the list of print jobs in progress.

(2)

Select the print job to delete and click .

The print jobs are deleted.

Check if any lamp on the Operation Panel is lit.

If all the lamps on the Operation Panel are off, press the

ON/OFF

button to turn on the machine. While the

COPY

button is flashing, the machine is initializing.

Wait until the

COPY

button stops flashing and remains lit.

Note

When printing large data such as a photo or graphics, it may take longer to start printing.

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Troubleshooting

145

Machine Moves But Ink Is Not Ejected

Cause

The protective film is remaining.

Action

Make sure all of the protective film is peeled off and the air hole is exposed, as illustrated in (A). If the orange tape is left as in (B), pull the orange tape and remove it.

(A) (B)

Print Head nozzles are clogged.

Ink tank is empty.

(A) Correct

L-shaped air hole is exposed.

(B) Incorrect

The tape is not peeled off.

See “When Printing Becomes Faint or Colors Are Incorrect” on page 114 and perform any necessary maintenance operation.

See “An Error Message Is Displayed on the LCD” on page 133 to identify the ink error, and then take the appropriate action depending on the error condition.

Paper Does Not Feed Properly

Cause Action

Printing on inappropriate type of paper.

Check to see if the paper you are printing on is not too thick or curled.

See “Paper Handling” on page 21 to make sure that the paper you are using is suitable.

If the paper is curled, see “Paper is curled.” on page 143 to correct paper curl.

Paper Feed Roller is dirty.

Paper not loaded properly.

Clean the Paper Feed Roller. Cleaning the Paper Feed Roller will wear the roller, so perform this procedure only when necessary.

For details on cleaning, see “Cleaning the Paper Feed Roller (Roller Cleaning)” on page 127.

Make sure of the following when you load paper in the machine.

z When loading two or more sheets of paper, align the edges of the sheets before loading.

z Always load the paper in portrait orientation, either in the Rear Tray or

Cassette, regardless of the printing orientation.

z

When loading paper in the Rear Tray, load the paper with the print side facing

UP. Align the right edge of the paper stack against the Cover Guide and slide the Paper Guide so that it just touches the left edge of the stack.

z When loading paper in the Cassette, load the paper with the print side facing

DOWN. Align the right edge of the paper stack against the right edge of the

Cassette and slide the Paper Guides against the left and bottom edges of the stack.

z When loading paper, make sure that the paper is not set over the Load Limit

Mark.

For details on loading paper, see “Loading Paper” on page 26.

Troubleshooting

Cause

Too much paper loaded.

Action

Make sure that the paper stack does not exceed the paper load limit. However, proper feeding of paper may not be possible at this maximum capacity depending on the type of paper or environmental conditions (either very high or low temperature and humidity).

In such cases, reduce the sheets of paper you load at a time to around half of the paper load limit.

For details on loading paper, see “Loading Paper” on page 26.

Make sure that there are no foreign objects in the Rear Tray or Cassette.

Foreign object in the Rear Tray or

Cassette.

Envelopes not prepared or loaded properly.

Inner Cover is not completely closed.

When printing on envelopes, load them in the machine in portrait orientation. If the envelopes are placed in landscape orientation, they will not feed properly.

For details on loading envelopes, see “Loading Envelopes” on page 30.

Close the Inner Cover completely. Paper does not feed properly if the Inner

Cover is even slightly open.

Paper Does Not Feed from the Paper Source

Specified in the Printer Driver

Cause

The paper source is specified in the data created by an application software.

Action

When the paper source setting is inconsistent between an application program and the printer driver, the application software setting takes precedence.

Change the application software setting corresponding to the printer driver setting, or click

Print Options

on the

Page Setup

sheet in the printer driver and select

Disable the paper source setting of the application software

on the

Print Options

screen.

For the print option setting, refer to the

PC Printing Guide

on-screen manual.

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Troubleshooting

147

Paper Jams

Important

When you turn off the machine to remove the jammed paper, make sure of the following.

z When you are printing from the computer, cancel the print job before turning off the machine. Refer to

“Printing from Your Computer” in the

User’s Guide

on-screen manual. z While the machine is receiving a fax (in memory), you cannot turn off the machine. Turn it off after receiving the fax. Do not disconnect the power cord while the machine is receiving a fax. If you disconnect the power cord, all the documents stored in memory are deleted.

Cause

Paper jammed in the Paper Output Slot or the Rear Tray.

Action

Remove the paper following the procedure below.

(1)

Slowly pull the paper out, either from the Rear Tray or from the Paper Output

Slot, whichever is easier.

Troubleshooting z If the paper tears and a piece remains inside the machine, turn the machine off, open the Scanning Unit (Printer Cover), and remove the paper.

* Be careful not to touch the components inside the machine.

After removing all paper, close the Scanning Unit (Printer Cover), and turn the machine on.

z If you cannot pull the paper out, turn the machine off and turn it back on. The paper may be ejected automatically.

(2)

Reload the paper in the machine, and press the

OK

button on the machine.

If you turned off the machine in step (1), all print jobs in queue are canceled.

Reprint if necessary.

Note

z For details on how to load paper, see “Loading Printing Paper” on page 20.

z When reloading the paper in the machine, see “Paper Does Not Feed

Properly” on page 146 to confirm that you are using the correct paper and are loading it into the machine correctly.

z A5-sized paper are suited to print documents consisting mainly of text. We do not recommend using such paper to print documents with photos or graphics, since the printout may curl and cause paper exit jams.

If you cannot remove the paper or the paper tears inside the machine, or if the paper jam error continues after removing the paper, contact your Canon service representative.

Cause

Landscape credit card-sized paper jammed inside the machine.

Landscape 4" x 6" / 101.6 x 152.4 mm paper loaded in the Cassette jammed inside the machine.

Action

Do not load credit card-sized paper in the landscape orientation.

Remove the paper following the procedure below.

(1)

Load a single sheet of the same paper in the Rear Tray in portrait orientation.

Do not load it in the landscape orientation.

(2)

Turn off the machine.

(3)

Turn on the machine.

The paper is fed and then pushes out the jammed paper as it ejects.

All print jobs in queue are canceled. Reprint if necessary.

If you cannot remove the jammed paper or the paper jam error continues after removing the paper, contact your Canon service representative.

Always load 4" x 6" / 101.6 x 152.4 mm media in portrait orientation regardless of the printing orientation.

Remove the paper following the procedure below.

(1)

Turn off the machine, then open the Rear Cover.

(2)

Fold a piece of A4 or Letter-sized plain paper in four, push it in until it hits the jammed paper, then pull out the paper folded in four.

(3)

Close the Rear Cover, then turn on the machine.

Wait until the jammed paper is automatically ejected.

All print jobs in queue are canceled. Reprint if necessary.

If you cannot remove the jammed paper or the paper jam error continues after removing the paper, contact your Canon service representative.

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Troubleshooting

149

Cause

Paper jammed inside the machine at the transport unit.

Action

Remove the paper following the procedure below.

(1)

Open the Rear Cover.

(2)

If you can see the jammed paper, slowly pull the paper out.

z Be careful not to touch the components inside the machine.

z If you cannot pull the paper out, close the Rear Cover, turn the machine off, and turn it back on. The paper may be ejected automatically.

(3)

Close the Rear Cover.

(4)

If you were not able to remove the paper out in step (2), remove the

Cassette.

(5)

Slowly pull the jammed paper out.

Troubleshooting

(6)

If any paper is sticking out of the Cassette, align the edges of the paper to reload it in the Cassette.

(7)

Insert the Cassette into the machine, and press the

OK

button on the machine.

If you turned off the machine in step (2), all print jobs in queue are canceled.

Reprint if necessary.

Note

When reloading the paper in the machine, see “Paper Does Not Feed Properly” on page 146 to confirm that you are using the correct paper and are loading it into the machine correctly.

If you cannot remove the paper or the paper tears inside the machine, or if the paper jam error continues after removing the paper, contact your Canon service representative.

Cause

Paper jammed inside the machine at the Duplexing Transport Unit.

Action

Remove the paper following the procedure below.

(1)

Remove the Cassette.

If the paper is loaded in the Rear Tray, remove the paper from the Rear Tray and close the Rear Tray Cover.

(2)

Turn off the machine.

(3)

Stand the machine with the left side down.

Caution

When standing the machine, make sure that the Scanning Unit (Printer Cover) is closed securely and the machine does not fall over.

(4)

Slowly pull the jammed paper out while pulling the green cover toward you.

Caution

Set the machine back to its original position immediately after removing the jammed paper.

(5)

Insert the Cassette into the machine, and turn on the machine.

Reload paper in the Rear Tray, if necessary.

All print jobs in queue are canceled. Reprint if necessary.

Note

When reloading the paper into the machine, see “Paper Does Not Feed

Properly” on page 146 to confirm that you are using the correct paper and are loading it into the machine correctly.

If you cannot remove a sheet of paper or a teared piece of paper inside the machine, or if the paper jam error continues after removing the paper, contact your Canon service representative.

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Troubleshooting

151

Document Jams in the ADF

Important

When you turn off the machine to remove the jammed document, make sure of the following.

z While the machine is receiving a fax (in memory), you cannot turn off the machine. Turn it off after receiving the fax. Do not disconnect the power cord while the machine is receiving a fax. If you disconnect the power cord, all the documents stored in memory are deleted.

Cause

The document remains in the ADF because the

Stop/Reset

button is pressed when the machine is scanning the document.

Action

If you press the

Stop/Reset

button during scanning, “

Document in ADF. Press

OK to discharge document.

” appears on the LCD. Press the

OK

button so that the remaining document is automatically fed out.

Troubleshooting

Cause

Document jams in the ADF (Document

Tray).

Action

Remove the document following the procedure below.

(1)

If printing is in progress, press the

Stop/Reset

button.

(2)

Turn off the machine.

(3)

If a multi-page document is loaded, remove any pages other than the jammed page from the ADF, then open the Document Feeder Cover.

(4)

Raise the Paper Release Lever (A), then remove the jammed page from under the roller to the Document Feeder Cover side.

(A)

(5)

Pull out the jammed document from the ADF.

If the document cannot be pulled out with ease, follow the procedure in

“Document jams in the ADF (inner side).” on page 154.

(6)

Press down the Paper Release Lever (A), close the Document Feeder

Cover, then turn on the machine.

z When rescanning the document after clearing the error, rescan it from the first page.

If you cannot remove the document or the document tears inside the machine, or if the document jam error continues after removing the document, contact your Canon service representative.

Note

The document may not feed properly depending on the media type, or your environment, such as when the temperature and humidity are either too high or too low.

In this case, reduce the number of document pages to approximately half of the loading capacity. See “Original Document Requirements” on page 16.

If the document still jams, use the Platen Glass instead.

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Troubleshooting

153

Cause Action

Document jams in the ADF (inner side). Remove the document following the procedure below.

(1)

If printing is in progress, press the

Stop/Reset

button.

(2)

Turn off the machine.

(3)

If a multi-page document is loaded, remove any pages other than the jammed page from the ADF.

(4)

Open the Document Output Slot.

(5)

Open the Document Cover.

(6)

Insert your hand into the Document Output Slot, then while pushing up the part above the paper feed rollers with your fingers, pull out the document from the inner side of the Document Cover.

Troubleshooting

(7)

Close the Document Cover.

(8)

Close the Document Output Slot, then turn on the machine.

z When rescanning the document after clearing the error, rescan it from the first page.

If you cannot remove the document or the document tears inside the machine, or if the document jam error continues after removing the document, contact your Canon service representative.

Cause

Document Jams in the ADF (Document

Output Slot).

Action

If the document is jammed in the Document Output Slot, open the Document

Output Slot as shown in the figure below and pull out the document.

z

When rescanning the document after clearing the error, rescan it from the first page.

If you cannot remove the document or the document tears inside the machine, or if the document jam error continues after removing the document, contact your Canon service representative.

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Troubleshooting

155

Message Appears on the Computer Screen

„

Writing Error/Output Error/Communication Error

Cause Action

The machine is not ready.

Check if any lamp on the Operation Panel is lit.

If all the lamps on the Operation Panel are off, press the

ON/OFF

button to turn on the machine. While the

COPY

button is flashing, the machine is initializing.

Wait until the

COPY

button stops flashing and remains lit.

If the

Alarm

lamp is lit orange, an error may have occurred in the machine. For details on how to resolve the error, see “An Error Message Is Displayed on the

LCD” on page 133.

The machine is not connected properly. Make sure that the USB cable is securely plugged into the USB port of the machine and is connected to the computer.

z If you are using a relay device such as a USB hub, disconnect it, connect the machine directly to the computer, and try printing again. If printing starts normally, there is a problem with the relay device.

Consult the reseller of the relay device for details.

z There could also be a problem with the USB cable. Replace the USB cable and try printing again.

When you use the machine over wired LAN, make sure that the machine is connected to the network with a LAN cable and is set up correctly. Refer to

“Checking Information about the Network” in “Troubles When Using the

Machine over Network” of the

User’s Guide

on-screen manual.

Printer port setting does not match the computer’s interface connecting the machine.

Check the printer port settings.

* In the following instruction, “

XXX

” signifies your machine’s name.

(1)

Log into a user account with the administrator privilege.

(2)

Click

Control Panel

, then

Printer

under

Hardware and Sound

.

In Windows XP, click

Control Panel

,

Printers and Other Hardware

, then

Printers and Faxes

.

In Windows 2000, click

Control Panel

then

Printers

.

(3)

Right-click the

Canon XXX Printer

icon, then select

Properties

.

(4)

Click the

Ports

tab to confirm the port settings.

Make sure that a port named

USBnnn

(where “n” is a number) with

Canon

XXX Printer

appearing in the

Printer

column is selected for

Print to the following port(s)

.

If the port setting is not correct, change the port setting according to the interface you are using, or reinstall the MP Drivers.

MP Drivers are not installed properly.

Note

When the machine is used over wired LAN, the port name of the machine is displayed as “CNBJNP_xxxxxxxxxxxx”.

* “xxxxxxxxxxxx” is the character string generated from the MAC address or a character string specified by the user when setting up the machine.

The MP Drivers may not be installed properly. Uninstall them following the procedure described in the

PC Printing Guide

on-screen manual and reinstall them following the procedure described in your setup sheet or the

Network

Setup Guide

.

Troubleshooting

„

Error Regarding Automatic Duplex Printing Is Displayed

Cause

The correct media size is not selected in the MP Drivers.

Action

Make sure that the

Page Size

or

Paper size

setting matches the actual size of the paper. First, check the

Page Size

or

Paper size

setting in the application software you are printing from. Then, check the

Page Size

setting on the

Page

Setup

sheet in the printer properties dialog box (Windows) or the

Paper size

setting on the

Page Setup

dialog box (Macintosh).

Make sure that the actual size of the paper is suitable for automatic duplex printing. The sizes of media suitable for automatic duplex printing are A4, Letter,

A5, B5, and 5" x 7".

Note

To switch to manual duplex printing, follow the procedure below.

Open the printer properties dialog box, clear the

Automatic

check box on the

Page Setup

sheet, and reprint.

Manual duplex printing is not available.

„

Error Regarding Automatic Print Head Alignment Is Displayed

Cause

Automatic Print Head Alignment has failed.

Action

See ““Auto head align has failed. Press OK and repeat operation. <See manual>”” on page 135.

„

Error Number: 300 Is Displayed

Cause Action

The machine is not ready.

Check if any lamp on the Operation Panel is lit.

If all the lamps on the Operation Panel are off, press the

ON/OFF

button to turn on the machine. While the

COPY

button is flashing, the machine is initializing.

Wait until the

COPY

button stops flashing and remains lit.

If the

Alarm

lamp is lit orange, an error may have occurred in the machine. For details on how to resolve the error, see “An Error Message Is Displayed on the

LCD” on page 133.

The machine is not connected properly. Make sure that the USB cable is securely plugged into the USB port of the machine and is connected to the computer.

z If you are using a relay device such as a USB hub, disconnect it, connect the machine directly to the computer, and try printing again. If printing starts normally, there is a problem with the relay device.

Consult the reseller of the relay device for details.

z There could also be a problem with the USB cable. Replace the USB cable and try printing again.

When you use the machine over wired LAN, make sure that the machine is connected to the network with a LAN cable and is set up correctly. Refer to

“Checking Information about the Network” in “Troubles When Using the

Machine over Network” of the

User’s Guide

on-screen manual.

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Troubleshooting

157

Cause

Your machine is not selected in

Printer

on the

Print

dialog box.

Action

Select your machine’s name in

Printer

on the

Print

dialog box.

If your machine’s name does not appear in

Printer

, follow the procedure below to check that the driver for your machine is installed to your computer.

(1)

Select

Print & Fax Preferences

from

Printer

.

In Mac OS X v.10.3.9, select

Edit Printer List

from

Printer

.

(2)

Check that your machine’s name is displayed in the list of printers and that the check box is selected.

(3)

If your machine’s name is not displayed, click

Add(+)

to add the machine.

If you cannot add the machine, follow the procedure described in your setup sheet or the

Network Setup Guide

to reinstall the MP Drivers.

„

Error Number: 1700 Is Displayed

Cause

The ink absorber is almost full.

Action

See ““The ink absorber is almost full. Press OK to continue printing. Contact the service center.”” on page 134.

„

Error Number: 1851 Is Displayed

Cause

Inner Cover was open when you started printing.

Action

Close the Inner Cover, then press the

OK

button on the machine. Printing will start again.

„

Error Number: 1856 Is Displayed

Cause

Inner Cover was opened while printing was in progress.

Action

Close the Inner Cover, then press the

OK

button on the machine.

The print data being sent at the time of the error will be erased, so print it again.

„

Error Number: 2001 Is Displayed

Cause

No response from connected digital camera or video camcorder. /

Connected digital camera or video camcorder is not compatible with this machine.

Action

See ““Incompatible device detected. Remove the device.”” on page 135.

„

Error Number: 2002 Is Displayed

Cause

A USB hub is connected.

Action

See ““An unsupported USB hub is connected. Remove the hub.”” on page 135.

Troubleshooting

„

Error Number: 2500 Is Displayed

Cause

Automatic Print Head Alignment has failed.

Action

See ““Auto head align has failed. Press OK and repeat operation. <See manual>”” on page 135.

„

Ink Info Number: 1600 Is Displayed

Cause

Ink may have run out.

Action

See ““The ink may have run out. Replacing the ink tank is recommended.”” on page 133.

„

Ink Info Number: 1683 Is Displayed

Cause

The remaining ink level cannot be detected.

Action

See ““The remaining level of the ink cannot be correctly detected.”” on page 133.

„

Ink Info Number: 1688 Is Displayed

Ink has run out.

Cause Action

See ““The ink has run out. Replace the ink tank.”” on page 134.

Error Message Appears on a PictBridge Compliant

Device

The following are the possible errors that may occur when printing directly from a PictBridge compliant device, and the actions to resolve them.

Note

z This section describes errors that are indicated on Canon-brand PictBridge compliant devices.

The error messages and operations may vary depending on the device you are using.

For errors on non-Canon PictBridge compliant devices, check the error message displayed on the LCD and take the appropriate action to clear the error. For details, see “An Error Message Is Displayed on the LCD” on page 133.

z For the errors indicated on the PictBridge compliant device and their solution, also refer to the instruction manual of the device. For other troubles on the device, contact the manufacturer.

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Troubleshooting

159

Error Message On

PictBridge Compliant

Device

“Printer in use”

Action

“No paper”

“Paper Error” / “Media type error”

“Paper jam”

“Printer cover open”

“No Print Head”

“Waste tank full” / “Ink absorber full”

“No ink” / “Ink cassette error”

“Ink Error”

“Hardware Error”

“Printer error”

If the machine is printing from the computer or warming up, wait until the job ends. When it is ready, the machine starts printing automatically.

Load paper in the paper source, or press the

Feed Switch

to select the paper source where you have loaded paper (the Rear Tray or Cassette), and select

Continue

*

in the display on your PictBridge compliant device.

* To resume printing, you can also press the

OK

button on the machine instead of selecting

Continue

.

z The page size that cannot be fed from the Cassette is selected. Load paper in the Rear Tray, press the

Feed Switch

to select the Rear Tray as the paper source, and try printing again.

For details, see “Changing the Paper Source” on page 25.

z If the Paper Output Tray is closed, open it. The machine resumes printing. If the Inner Cover is open, close it and select

Stop

in the display on your

PictBridge compliant device to stop printing.

Select

Stop

in the display on your PictBridge compliant device to stop printing.

Remove the jammed paper, load new paper, press the

OK

button on the machine and try printing again.

Close the Scanning Unit (Printer Cover) on the machine.

The Print Head is not installed or is defective.

For details on how to resolve the error, see ““Print head is not installed. Install the print head.”” on page 133.

The ink absorber is nearly full.

For details on how to resolve the error, see ““The ink absorber is almost full.

Press OK to continue printing. Contact the service center.”” on page 134.

The ink tank is not installed properly or empty.

Check the error message displayed on the LCD and take the appropriate action to resolve the error. See “An Error Message Is Displayed on the LCD” on page 133.

An ink tank that was once empty is installed.

For details on how to resolve the error, see ““The remaining level of the ink cannot be correctly detected.”” on page 133.

An ink tank error has occurred. Replace the ink tank. See “Replacing an Ink

Tank” on page 107.

An error requiring servicing may have occurred.

Disconnect the USB cable between the machine and the PictBridge compliant device, turn off the machine, and unplug the power cord of the machine from the power supply. After five minutes or more, plug the power cord of the machine back in, turn on the machine, and then reconnect the PictBridge compliant device to the machine.

If the same error occurs, contact your Canon service representative.

Cannot Print Properly through Bluetooth

Communication

To troubleshoot printing through Bluetooth communication, refer to the

Bluetooth Guide

on-screen manual.

Troubleshooting

Cannot Print Properly from a Photo Index Sheet

Cause

Failed to scan Photo Index Sheet.

” is displayed.

Action

z Make sure the Photo Index Sheet is set in the correct position and orientation on the Platen Glass.

z Make sure the Platen Glass and the Photo Index Sheet are not dirty.

z Make sure all required circles on the Photo Index Sheet are filled in. If the filled circles on the sheet are not marked dark enough, the machine may not scan the settings.

See “Printing by Using the Photo Index Sheet” on page 46.

Cannot Remove a Memory Card

Cause

miniSD Card, microSD Card, xD-

Picture Card, Memory Stick Duo,

Memory Stick PRO Duo, or RS-MMC is attempted to insert into the machine without attaching to the special adapter.

Action

Contact your Canon service representative.

Important

Never attempt to remove a memory card using a thin stick or tweezers. Doing so may damage the machine.

Scanning Problems

„

ScanGear Won’t Start

Cause

The scanner driver (ScanGear) is not installed.

Action

Follow the procedure described in your setup sheet or the

Network Setup Guide

to reinstall the MP Drivers.

„

Other Scanning Troubles

Refer to the

Scanning Guide

on-screen manual.

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Troubleshooting

161

Problems Receiving Faxes

„

Cannot Receive a Fax, Cannot Print a Fax

Cause

The machine is not powered on.

The machine’s memory is full.

There was an error during reception.

The telephone line is not correctly connected.

A paper size other than A4, Letter, or

Legal

*

is loaded.

Paper is not loaded

Ink has run out

Action

z You cannot receive faxes if the power is turned off. Press the

ON/OFF

button to turn the power on.

z If you disconnected the power cord without turning off the power (a mode button is lit), reconnect it, then the power is turned on automatically.

z If you disconnect the power cord after pressing the

ON/OFF

button to turn off the power (all mode buttons are not lit), reconnect it, then press the

ON/OFF

button to turn on the power.

z If the power was turned off due to power failure, etc., the power is automatically turned on when the power failure is recovered.

Either print or delete documents in memory (see “Document Stored in Memory” on page 99) to free up memory. Then ask the sender to resend the fax.

z Check the LCD for an error message. See “An Error Message Is Displayed on the LCD” on page 133.

z

Print the Activity report and check for an error. See “Printing the Activity

Report Manually” on page 103.

Check that the telephone line is connected correctly to the Telephone Line Jack and that the telephone (or another external device such as an answering machine or a computer modem) is connected correctly to the External Device

Jack. Refer to your setup sheet or see “Preparing the Machine for Fax” on page 57.

If a paper size other than A4, Letter, or Legal

OK

button on the machine. Load Legal-sized

*

is loaded in the specified paper source, incoming faxes are not printed and are stored in memory. Change the paper in the specified paper source to A4, Letter, or Legal

*

size, then press the

*

paper in the Rear Tray.

*

Legal may not be available depending on the country or region of purchase.

If paper is not loaded in the specified paper source, received faxes will be stored in memory without printing.

Load paper in the specified paper source, then press the

OK

button.

If an ink has run out, received faxes will be stored in memory without printing.

Replace the ink tank, then print them in memory.

See “Replacing an Ink Tank” on page 107 and see “Document Stored in

Memory” on page 99.

Note

z If the machine was receiving the faxes in the fax mode, printing will start automatically after replacing the ink tank.

z You can set to print received faxes forcibly even if an ink tank is run out.

Refer to “Auto print received” in “Device Settings” of the

User’s Guide

onscreen manual.

However, a part of contents or all contents of the fax may not be printed since the ink has run out.

And also the contents of faxes will not be stored in memory.

In addition, if ink has already run out, it is recommended that

OFF

be selected for

Auto print received

in

RX settings

to store the received fax in memory once and print the fax manually after replacing the ink tank.

Troubleshooting

Cause

The machine is not set to the appropriate receive mode.

Action

Check the receive mode setting (A), and change it to a mode suited to your connection if necessary.

(A)

FAX priority mode

See “If You Are Using a Single Telephone Line for Faxes and Voice Calls and

Want to Receive Faxes Automatically:” on page 91.

FAX only mode

See “If You Want to Receive Only Faxes Automatically with Your Machine, or

Have a Dedicated Telephone Line for Fax Use Only:” on page 91.

DRPD

*1

See “If You Subscribe to a Distinctive Ring Pattern Detection (DRPD) Service with Your Telephone Company (US and Canada only):” on page 93.

Network switch

*2

See “If You Want the Machine to Automatically Switch between Fax and Voice

Calls by the Call Ring Patterns (Network Switch):” on page 93.

TEL priority mode

See “If You Are Using a Single Telephone Line for Faxes and Voice Calls and

Use Voice Calls More Frequently:” on page 92.

*1

This setting is only available in US and Canada.

*2

This setting may not be available depending on the country or region of purchase.

„

Machine Does Not Switch Automatically between Voice and Fax Calls

Cause

The receive mode, displayed in the

FAX standby screen, is

FAX only mode

.

Action

If the receive mode is set to

FAX only mode

, there will be no automatic switching between voice and fax calls. Set the receive mode to

FAX priority mode

,

DRPD

*1

, or

Network switch

*2

.

If the receive mode is

TEL priority mode

, connect an answering machine to the machine and check that a message plays back when the answering machine answers.

*1

This setting is only available in US and Canada.

*2

This setting may not be available depending on the country or region of purchase.

„

Quality of Received Fax is Poor

Cause

ECM RX

is set to

OFF

.

The sender’s original document or fax machine is dirty.

Action

Set

ECM RX

to

ON

. Refer to “ECM RX” in “Device Settings” of the

User’s Guide

on-screen manual.

If

ECM RX

is enabled, the sender’s fax machine resends the fax after correcting errors automatically.

The image quality of the fax is mainly determined by the sender’s fax machine.

Contact the sender and check whether the scanning area of his/her fax machine is not dirty.

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Troubleshooting

163

Cause

ECM sending/receiving is not enabled although the line/connection is poor, or the sender’s fax machine is not compatible with ECM.

Action

z On your machine, set

ECM RX

to

ON

. Refer to “ECM RX” in “Device

Settings” of the

User’s Guide

on-screen manual.

z Contact the sender and check that his/her machine is set to enable ECM sending.

z If the sender’s or recipient’s fax machine is not compatible with ECM, the fax will be sent/received in the standard mode.

z Reduce the reception start speed. Refer to “RX start speed” in “Device

Settings” of the

User’s Guide

on-screen manual.

„

Errors Often Occur When You Receive a Fax

Cause

The telephone line condition or the connection is poor.

The sender’s fax machine is not operating normally.

Action

If there is a poor line or connection, reducing the reception start speed may correct the error.

Reduce the reception start speed. Refer to “RX start speed” in “Device Settings” of the

User’s Guide

on-screen manual.

Contact the sender and check whether his/her fax machine is operating normally.

Troubleshooting

Problems Sending Faxes

„

Cannot Send a Fax

Cause

The machine is not powered on.

The document is being sent from memory.

The telephone line is connected to the

External Device Jack.

The telephone line type is not set correctly.

Dial tone detect

is set to

ON

.

The fax number is not correctly registered in a speed dial.

There was an error during transmission.

The telephone line is not connected correctly.

The document is not loaded properly.

There was a printer error.

Action

z You cannot send faxes if the power is turned off. Press the

ON/OFF

button to turn the power on.

z If you disconnected the power cord without turning off the power (a mode button is lit), reconnect it, then the power is turned on automatically.

z If you disconnect the power cord after pressing the

ON/OFF

button to turn off the power (all mode buttons are not lit), reconnect it, then press the

ON/OFF

button to turn on the power.

z If the power was turned off due to power failure, etc., the power is automatically turned on when the power failure is recovered.

When the

In Use/Memory

lamp is flashing, another document is being sent from memory. Wait until the machine finishes sending it.

Reconnect to the Telephone Line Jack. Refer to your setup sheet or see

“Preparing the Machine for Fax” on page 57.

If you still cannot send a fax, there is a problem with the telephone line. Contact your telephone company and the manufacturer of your terminal adapter or telephone adapter.

Check the telephone line type setting and change it as necessary. See “Setting the Telephone Line Type” on page 60.

Resend the fax after a while. If you still cannot send the fax, set

Dial tone detect

to

OFF

. Refer to “Dial tone detect” in “Device Settings” of the

User’s

Guide

on-screen manual.

Make sure that the fax number is correctly registered when speed dialing. See

“Registering Recipients for the Speed Dial” on page 71.

z Check the LCD for an error message. See “An Error Message Is Displayed on the LCD” on page 133.

z Print the Activity report and check for an error. See “Printing the Activity

Report Manually” on page 103.

Check that the telephone line is connected correctly to the proper jack. If so, then there is a problem with your telephone line. Contact your telephone company.

Remove the document then reload it on the Platen Glass or in the ADF. See

“Handling the Original Document” on page 16.

Check an error message on the LCD, then resolve the problem. See “An Error

Message Is Displayed on the LCD” on page 133.

If you are in a hurry, press the

Stop/Reset

button or the

OK

button to close the message, then send faxes.

„

Cannot Send a Fax Clearly

Cause

The document is not loaded correctly, or the Platen Glass, the inner side of the Document Cover, or the ADF is dirty.

The image quality setting or the scan contrast setting is not suitable for the document.

The original document is loaded with the wrong side facing upwards.

Action

z Remove the document, then reload it on the Platen Glass or in the ADF. See

“Handling the Original Document” on page 16.

z Clean the Platen Glass, the inner side of the Document Cover, or the ADF

(see “Cleaning Your Machine” on page 125) and reload the document. See

“Handling the Original Document” on page 16.

On the LCD, set an image quality suitable and a scan contrast suitable for the document. See “Before Sending Faxes” on page 81.

When loading the document on the Platen Glass, the side to be scanned should be face down.

When loading in the ADF, the side to be scanned should be face up.

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Troubleshooting

165

Cause

You are scanning thick or curled documents.

Action

Thick or curled documents may not be sent in good quality, because of a shadow or distortion caused when scanning such documents.

Press on the Document Cover with your hand when scanning.

„

Errors Often Occur When You Send a Fax

Cause

The telephone line condition or the connection is poor.

Action

If there is a poor line or connection, reducing the transmission start speed may correct the error.

Reduce the transmission start speed. Refer to “TX start speed” in “Device

Settings” of the

User’s Guide

on-screen manual.

Telephone Problems

„

Cannot Dial

Cause

The telephone line is not correctly connected.

The telephone line type is not set correctly.

Action

Check that the telephone line is connected correctly. Refer to your setup sheet or see “Preparing the Machine for Fax” on page 57.

Check the telephone line type setting and change it as necessary. See “Setting the Telephone Line Type” on page 60.

„

Telephone Disconnects During a Call

Cause

The telephone line or the telephone (or a peripheral device such as an external telephone, an answering machine, or a computer modem) is not connected correctly.

Action

Check that the telephone line and the telephone (or a peripheral device such as an external telephone, an answering machine, or a computer modem) are connected correctly.

Troubleshooting

Appendix

How to Use the Documentation Provided

Printed Documentation

Setup Sheet

Be sure to read this sheet first.

This sheet includes instructions for setting up your machine and getting it ready for use.

Network Setup Guide

Be sure to read this guide after reading the front side of your setup sheet when using the machine connected to a wired LAN.

This guide includes instructions for setting up your machine to be used over network.

Quick Start Guide

(This guide)

Read this guide when starting to use the machine.

After following instructions in your setup sheet or the

Network Setup Guide

, we recommend you read this guide to familiarize yourself with the basic operation of some of the main functions that can be performed on your machine.

On-screen Manuals

User’s Guide

Read this guide when starting to use the machine.

If the

Quick Start Guide

does not provide you enough information please refer to the

User’s Guide

which can be installed from the

Setup CD-ROM

. This guide provides detailed instructions for: z copying z printing from a memory card z printing from your computer z scanning z faxing

Additional guides are also available for advanced features.

Scanning Guide

Refer to this guide for full instructions on scanning operation and settings.

PC Printing Guide

Refer to this guide for full instructions on printer driver setting.

FAX Driver Guide

(Windows only)

Refer to this guide for full instructions on fax driver setting.

PC Photo Printing Guide

Refer to this guide for full instructions on using the various application software included on the

Setup CD-ROM

.

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Appendix

167

Bluetooth Guide

Refer to this guide for full instructions of printing from computers and devices that support Bluetooth communication, and on troubleshooting them.

Reading the On-screen Manuals

For detailed instructions on installing the on-screen manuals, refer to your setup sheet or the

Network Setup Guide

.

You can view the on-screen manuals in the following way:

To view the on-screen manual, double-click the

XXX On-screen Manual

shortcut icon on the desktop, or click

Start

>

All Programs

(or

Programs

) >

Canon XXX Manual

>

XXX On-screen

Manual

(where “

XXX

” is your machine’s name).

System Requirements

Browser: Windows HTML Help Viewer

Note

z Microsoft

®

Internet Explorer 5.0 or later must be installed.

z The on-screen manual may not be displayed properly depending on your operating system or

Internet Explorer version. We recommend that you keep your system up to date with Windows

Update.

To view the on-screen manual, double-click the

XXX On-screen Manual

alias (where “

XXX

” is your machine’s name) on the desktop.

System Requirements

Browser: Help Viewer

Note

z The on-screen manual may not be displayed properly depending on your operating system. We recommend that you keep your system up to date.

z We recommend using Safari as your Web browser to view the HTML format on-screen manuals. If Safari is not installed on your computer, download it from Apple Inc. website and install it.

Appendix

Solution Menu (Windows only)

This menu screen helps you to easily launch bundled applications or on-screen manuals.

Also, you can easily access useful websites to get tips on how to use your machine.

Experience how easy it is to launch menu items by using the menu screen that appears automatically when your computer starts up.

For details, refer to the

Introduction to Solution Menu

on-screen manual.

My Printer (Windows only)

This application helps you to operate this machine.

Use this application to open the printer driver or the status monitor screen and confirm or change both the printer settings or status.

Also, this application has a menu to provide troubleshooting tips when problems arise.

Double-click the icon on the desktop and experience how easy operating the machine can be.

Downloaded from ManualsPrinter.com Manuals

Appendix

169

Specifications

General Specifications

Printing resolution (dpi)

9600 (horizontal)* x 2400 (vertical)

* Ink droplets can be placed with a pitch of 1/9600 inch at minimum.

Interface

USB 2.0 High Speed

*1

/

Bluetooth v2.0 (option)

*2 *3 *4

/

Wired LAN Interface (100BASE-TX/10BASE-T)

*1

A computer that complies with USB 2.0 Hi-Speed standard is required. Since the USB 2.0 Hi-Speed interface has full backward compatibility with USB Full-Speed (USB 1.1), it can be used at USB

Full-Speed (USB 1.1).

*2

Maximum speed: 1.44 Mbps

*3

JPEG only

*4

Bluetooth connection is for printing only.

Print width

8 inches / 203.2 mm max.

(for Borderless Printing: 8.5 inches / 216 mm)

Acoustic noise level

Approx. 33 dB (A)

* When printing in the highest print quality mode on Photo Paper Pro.

Operating environment

Temperature: 5 to 35°C (41 to 95°F)

Humidity: 10 to 90%RH (no condensation)

Storage environment

Temperature: 0 to 40°C (32 to 104°F)

Humidity: 5 to 95%RH (no condensation)

Power supply

AC 100-240 V, 50/60 Hz

Power consumption

External dimensions

Printing (Copy): Approx. 21 W

Standby (minimum): Approx. 5.5 W

OFF: Approx. 1.4 W

Approx. 20.0 (W) x 19.0 (D) x 10.2 (H) inches /

Approx. 508 (W) x 483 (D) x 260 (H) mm

* With the Paper Support, Paper Output Tray, and Document Tray retracted.

Weight

Print Head

ADF capacity

Approx. 13.9 kg (Approx. 30.7 lb.)

* With the Print Head and ink tanks installed.

Total 4,608 nozzles (Y/PgBK/Dye BK: each 512 nozzles, C/M: each

1,536 nozzles) z A4 or Letter size: Max. 35 sheets (20 lb / 75 gsm paper), up to 0.20 inches / 5 mm in height z Legal size: Max. 30 sheets (20 lb / 75 gsm paper), up to 0.16 inches / 4 mm in height z

Other sizes: 1 sheet

Multiple copy

Intensity adjustment

Zoom

Appendix

Copy Specifications

1 - 99 pages

9 positions, Auto intensity (AE copy)

25% - 400% (1% unit)

Scan Specifications (Platen Glass)

Scanner driver

TWAIN / WIA (Windows Vista and Windows XP only)

Maximum scanning size

A4/Letter, 8.5" x 11.7" / 216 x 297 mm

Scanning resolution

Optical resolution (horizontal x vertical) max: 4800 dpi x 9600 dpi

Interpolated resolution max: 19200 dpi x 19200 dpi

Gradation (Input/Output)

Gray: 16bit/8bit

Color: 48bit/24bit (RGB each 16bit/8bit)

Applicable line

Compatibility

Data compressing system

Modem type

Modem speed

Transmission speed

Scanning image processing

Memory

Fax resolution

Dialing

Fax Specifications

Public Switched Telephone Network (PSTN)

G3 / Super G3 (Mono & Color Fax)

MH, MR, MMR, JPEG

Fax modem

33600 / 31200 / 28800 / 26400 / 24000 / 21600 / 19200 / 16800 /

14400 / 12000 / 9600 / 7200 / 4800 / 2400 bps

Automatic fallback

Black & white: Approx. 3 seconds/page at 33.6 Kbps, ECM-MMR, transmitting from memory

(Based on ITU-T No.1 chart for US specifications and Canon FAX

Standard chart No.1 for others, both in standard mode or Canon FAX

Standard chart No.1, standard mode.)

Color: Approx. 1 minute/page at 33.6 Kbps, ECM-JPEG, transmitting from memory

(Based on Canon COLOR FAX TEST SHEET.)

Halftones: 256 levels of gray

Density adjustment: 3 levels

Transmission/reception: 250 pages

(Based on ITU-T No.1 chart for US specifications and Canon FAX

Standard chart No.1 for others, both in standard mode.)

Black & white

Standard

: 8 pels / mm x 3.85 lines / mm (203 pels / inch x 98 lines / inch)

Black & white

Fine

,

Photo

: 8 pels / mm x 7.70 lines / mm (203 pels / inch x 196 lines / inch)

Color: 200 x 200 dpi

Automatic dialing

One-touch speed dial (8 destinations)

Coded speed dial (100 destinations)

Group dial (max. 107 destinations)

Regular dialing (with Numeric buttons)

Automatic redialing

Manual redialing (with the

Redial/Pause

button)

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Appendix

171

Telephone networking

Fax Specifications

Sequential broadcasting (max. 109 destinations)

Automatic reception

Automatic fax/tel switchover

DRPD (Distinctive Ring Pattern Detection)

Remote reception by telephone (Default ID: 25)

Non-ring reception

ECM deactivation

Activity report (after every 20 transactions)

Non-delivery report

TTI (Transmit Terminal Identification)

Connection

Telephone Specifications

Telephone/answering machine (CNG detecting signal)/data modem

Paper size

Paper type

Layout

Image optimize

Print date & file no.

Trimming

Camera Direct Print (PictBridge)

4" x 6" / 10 x 15 cm, 5" x 7"

*1

, CreditCard / 5.4 x 8.6 cm

*2 x 25 cm, A4, 8.5" x 11" (Letter), 4" x 7.1" / 10.1 x 18 cm

*3

, 8" x 10" / 20

*1

Can be selected only on certain Canon-brand PictBridge compliant devices.

*2

Feeding this paper from the Cassette can damage the machine. Load in the Rear Tray.

*3

May appear as “Hi-Vision” on a non Canon-brand PictBridge compliant device.

Default (Selections based on the machine setting), Photo (Photo Paper

Plus Glossy, Photo Paper Plus Glossy II, Glossy Photo Paper, Glossy

Photo Paper “Everyday Use”, Photo Paper Glossy, Photo Paper Plus

Semi-gloss, Photo Stickers), Fast Photo (Photo Paper Pro), Plain (A4/

Letter only)

Default (Selections based on the machine setting), Borderless,

Bordered, N-up (2, 4, 9, 16)

*1

, 20-up

*2

, 35-up

*3

*1

Layout compatible with Canon-brand sticker above. Refer to

“Compatible Media Types” in the

User’s Guide

on-screen manual.

*2

You can print shooting Info (Exif Data) on photos in list format (20up), or in the margins of specified photos (1-up). Select Layout, then select the item displayed with the [i] icon.

(Note that this print setting cannot be used for some models.)

*3

Selected photos are printed in 35 mm film style layout (contact printing layout). This print setting is only available with certain Canon

PictBridge compliant devices.

Default (Selections based on the machine setting), On, Off, “Vivid”*,

“NR” (Noise Reduction)*, “Face”*, “Red-Eye”*

* If using a Canon PictBridge compliant camera, you can select it.

Default (Off: No printing), Date, File No., Both, Off

Default (Off: No trimming), On (follow camera’s setting), Off

Appendix

Minimum System Requirements

Note

Conform to the operating system’s requirements when higher than those given here.

Operating System

Processor

RAM

Windows Vista

Pentium II (including compatible processors)

300 MHz

128 MB

Mac OS X v.10.4

Intel processor

PowerPC G3

256 MB

Windows XP SP2

Pentium II (including compatible processors)

300 MHz

128 MB

Windows 2000 Professional SP4

Pentium II (including compatible processors)

300 MHz

128 MB

Mac OS X v.10.3.9

PowerPC G3

128 MB

Note: Hard disk must be formatted as

Mac OS Extended (Journaled) or

Mac OS Extended.

Browser

Note: Operation can only be guaranteed on a PC pre-installed

Windows Vista, XP or 2000.

Internet Explorer 6.0 or later

Hard Disk Space

800 MB

Note: For bundled software installation.

CD-ROM Drive

Required

Other restrictions

XGA 1024 x 768

Safari

650 MB

Note: For bundled software installation.

z Some functions may not be available with Windows Media Center.

z To upgrade from Windows XP to Windows Vista, first uninstall software bundled with the Canon inkjet printer.

Additional System Requirements for On-Screen Manuals

Browser: Windows HTML Help Viewer

Note: Microsoft Internet Explorer 5.0 or later must be installed. The on-screen manual may not be displayed properly depending on your operating system or Internet Explorer version.

We recommend that you keep your system up to date with Windows Update.

Browser: Help Viewer

Note: The on-screen manual may not be displayed properly depending on your operating system. We recommend that you keep your system up to date.

Specifications are subject to change without notice.

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Appendix

173

Legal Limitations on Use of Your Product and Use of

Images

It may be unlawful to make copies of, scan, print, or use reproductions of the following documents.

The list provided is non-exhaustive. When in doubt, check with a legal representative in your jurisdiction.

z Paper money z

Money orders z Certificates of deposit z Postage stamps (canceled or uncanceled) z Identifying badges or insignias z

Selective service or draft papers z Checks or drafts issued by governmental agencies z Motor vehicle licenses and certificates of title z Traveler’s checks z

Food stamps z Passports z Immigration papers z Internal revenue stamps (canceled or uncanceled) z

Bonds or other certificates of indebtedness z Stock certificates z Copyrighted works/works of art without permission of copyright owner

Appendix

Users in the U.S.A.

„

Pre-Installation Requirements for MX850

Order Information

When ordering service from the telephone company for this equipment, the following may be required.

Universal Service Order Code (USOC): RJ11C

The Facility Interface Code (FIC): 02LS2

Service Order Code (SOC): 9.0F

„

Connection of the Equipment

This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA.

On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone company.

The REN is used to determine the number of devices that may be connected to a telephone line.

Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. The REN for this product is part of the product identifier that has the format

US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3).

A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details.

Connection to party lines is subjected to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information.

If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer.

„

In Case of Equipment Malfunction

Should any malfunction occur which cannot be corrected by the procedures described in this guide, disconnect the equipment from the telephone line cable, turn off the power and disconnect the power cord. The telephone line cable should not be reconnected or the main power switch turned ON until the problem is completely resolved. Users should contact their local authorized Canon Facsimile

Service Dealer for the servicing of equipment.

Information regarding Authorized Service Facility locations can be obtained by calling the Canon

Customer Center.

„

Rights of the Telephone Company

If this equipment causes harm to the telephone network, the telephone company may temporarily disconnect service. The telephone company also retains the right to make changes in facilities and services that may affect the operation of this equipment. When such changes are necessary, the telephone company is required to give adequate prior notice to the user. However, if advance notice is not possible, the telephone company will notify the customer as soon as possible. Also, the customer will be advised of his/her right to file a compliant with the FCC if he/she believes it is necessary.

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Appendix

175

Warning

The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device to send any message via a telephone FAX machine unless such message clearly contains in a margin at the top or bottom of each transmitted page, or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity, or other individual sending the message and the telephone number of the sending machine or such business, other entity, or individual.

In order to program this information into your FAX machine, you should complete the procedure to register your name, unit’s telephone number, time, and date. See “Registering Sender Information” of this guide.

„

Regulatory Information

FCC Notice (U.S.A. Only)

For 120V, 60Hz model

Model Number: K10313

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: z Reorient or relocate the receiving antenna.

z Increase the separation between the equipment and receiver.

z

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

z

Consult the dealer or an experienced radio/TV technician for help.

Use of a shielded cable is required to comply with Class B limits in Subpart B of Part 15 of the FCC

Rules.

Do not make any changes or modifications to the equipment unless otherwise specified in the manual. If such changes or modifications should be made, you could be required to stop operation of the equipment.

Canon U.S.A., Inc.

One Canon Plaza

Lake Success, NY 11042

1-516-328-5600

Appendix

„

Canon U.S.A., INC. LIMITED WARRANTY --- (U.S.A. only)

The limited warranty set forth below is given by Canon U.S.A., Inc. (“Canon USA”) with respect to the new or refurbished Canon-brand product (“Product”) packaged with this limited warranty, when purchased and used in the United States only.

The Product is warranted against defects in materials and workmanship under normal use and service (a) for a period of one (1) year from the date of original purchase when delivered to you in new condition in its original container or (b) for 90 days from the date of original purchase for refurbished Products. Product returned to a Canon USA repair facility or a Canon USA Authorized

Service Facility (“ASF”), and proven to be defective upon inspection will be (a) repaired utilizing new, remanufactured, repaired and/or recycled parts (b) exchanged for new or; (c) exchanged for a refurbished Product, as determined by the Canon USA repair facility or the ASF. Warranty repair or replacement shall not extend the original warranty period of the Product. A dated proof of purchase is required at the time of warranty service. A copy of your dated bill of sale will satisfy this requirement. This warranty does not cover any accessories, or any consumables, such as paper or ink cartridges, as to which there shall be no warranty or replacement.

This limited warranty shall only apply if the Product is used in conjunction with compatible computers, peripheral equipment and software. Canon USA shall have no responsibility for such items except for compatible Canon brand peripheral equipment covered by a separate warranty

(“Separate Warranty”). Repairs of such Canon brand peripheral equipment shall be governed by the terms of the Separate Warranty. Non-Canon brand equipment and software that may be distributed with the Product are sold “as is” and without warranty of any kind by Canon USA, including any implied warranty regarding merchantability or fitness for a particular purpose, and all such warranties are disclaimed. The sole warranty, if any, with respect to such non-Canon brand items is given by the manufacturer or producer thereof.

This limited warranty covers all defects encountered in normal use of the Product and does not apply in the following cases:

(a) Loss of or damage to the Product due to abuse, neglect, mishandling, improper packaging by you, alteration, accident, electrical current fluctuations, improper use, failure to follow operating or maintenance instructions in, or environmental conditions prescribed in, Canon USA’s user’s manual or other documentation, or services performed by someone other than a Canon USA repair facility or ASF. Without limiting the foregoing, dropping the Product, scratches, and abrasions will be presumed to have resulted from misuse, abuse or failure to operate the

Product as set forth in the user’s manual or other documentation for the Product.

(b) Use of parts, media, software or supplies (other than those sold by Canon USA), including non-

Canon ink cartridges or refilled ink cartridges, that cause damage to the Product or cause abnormally frequent service calls or service problems.

(c) If the Product has had its serial number or dating defaced, altered or removed.

ANY SYSTEM SOFTWARE (WHETHER FACTORY LOADED ON THE PRODUCT OR

CONTAINED ON THE SOFTWARE DISKETTES OR CD-ROMS ENCLOSED WITH, OR

ACCOMPANYING, THE PRODUCT), AND ANY UTILITY SOFTWARE, DISTRIBUTED WITH OR

FOR THE PRODUCT, IS SOLD “AS IS” AND WITHOUT WARRANTY BY CANON USA. THE SOLE

WARRANTY WITH RESPECT TO SUCH SOFTWARE IS CONTAINED IN THE SOFTWARE

MANUFACTURER’S LICENSE AGREEMENT DISTRIBUTED THEREWITH, INCLUDING ANY

LIMITATIONS AND DISCLAIMERS THEREON. PLEASE CONTACT CANON USA IMMEDIATELY

IF YOU HAVE NOT RECEIVED A COPY OF THE SOFTWARE MANUFACTURER’S LICENSE

AGREEMENT.

NO IMPLIED WARRANTY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR

FITNESS FOR A PARTICULAR PURPOSE, APPLIES TO THE PRODUCT AFTER THE

APPLICABLE PERIOD OF THE EXPRESS LIMITED WARRANTY STATED ABOVE, AND NO

OTHER EXPRESS WARRANTY OR GUARANTY, EXCEPT AS MENTIONED ABOVE, GIVEN BY

ANY PERSON OR ENTITY WITH RESPECT TO THE PRODUCT SHALL BIND CANON USA, OR

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Appendix

177

ITS ASF. (SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED

WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.) CANON USA

SHALL NOT BE LIABLE FOR LOSS OF REVENUES OR PROFITS, INCONVENIENCE, EXPENSE

FOR SUBSTITUTE EQUIPMENT OR SERVICE, STORAGE CHARGES, LOSS OR CORRUPTION

OF DATA, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED

BY THE USE, MISUSE, OR INABILITY TO USE THE PRODUCT REGARDLESS OF THE LEGAL

THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF CANON USA OR ITS ASF HAS BEEN

ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND

AGAINST CANON USA OR ITS ASF BE GREATER IN AMOUNT THAN THE PURCHASE PRICE

OF THE PRODUCT CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING,

YOU ASSUME ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO YOU AND YOUR

PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF THE POSSESSION,

USE, MISUSE, OR INABILITY TO USE THE PRODUCT SOLD BY CANON USA NOT CAUSED

SOLELY AND DIRECTLY BY THE NEGLIGENCE OF CANON USA, OR ITS ASF. (SOME STATES

DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL

DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU.) THIS

LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL

PURCHASER OF THE PRODUCT OR THE PERSON FOR WHOM IT WAS PURCHASED AS A

GIFT, AND STATES YOUR EXCLUSIVE REMEDY.

Canon USA offers a range of customer technical support* options: z Interactive troubleshooting, e-mail technical support, the latest driver downloads and answers to frequently asked questions (

www.canontechsupport.com

) z Toll-free live technical support Monday—Saturday (excluding holidays) at 1-800-828-4040 z

Telephone Device for the Deaf (TDD-1-866-251-3752) z Repair or Exchange Service Options:

In the event service is required for the Product during the limited warranty period, Canon USA offers two hardware support options:

Authorized Service Facility Carry-In / Mail-In Service

Canon USA’s Carry-In/Mail-In Service provides repair or exchange, at Canon USA’s option, through Canon USA’s Authorized Service Facility (ASF) network. The name and telephone number of the ASF(s) near you may be obtained from Canon USA’s Web site at

www.canontechsupport.com

or by calling the Canon USA Customer Care Center at 1-800-

828-4040, or any time while speaking to a technical support person. A Product covered by this limited warranty will be repaired or exchanged, as determined by Canon USA, and returned without charge by the ASF.

InstantExchange Service **

A Canon Customer Care Center or ASF technician will attempt to diagnose the nature of the problem and, if possible, correct it over the telephone. If the problem cannot be corrected over the telephone, and you elect the InstantExchange option, a reference number will be issued to you. You will be asked for the Product serial number and other information pertaining to your

Product and for a ship-to location for the replacement Product (must include street address).

The Canon USA repair facility will ship out the replacement Product prepaid by Canon USA.

After receipt of the replacement Product (with instructions and a prepaid waybill), follow the enclosed instructions on how to ship your product to the Canon USA repair facility. Your Product must be returned in the shipping carton in which the replacement Product was packed and include the reference number, A COPY OF YOUR DATED PROOF OF PURCHASE (BILL OF

SALE), and a complete explanation of the problem. DO NOT INCLUDE ANY OTHER ITEMS

WITH THE YOUR PRODUCT IN THE RETURN SHIPPING CARTON, AND BE SURE TO

RETAIN YOUR PRINTHEAD, INK CARTRIDGE(S) AND TANK(S).

Appendix

InstantExchange Service exchanges your Product with a replacement Product, which will normally be shipped the same day if your request for this service is by 3 p.m. E.T. Monday through Friday, except holidays. Canon USA does not guarantee same day shipment in the event of the occurrence of factors beyond its reasonable control. The replacement Product you receive may be a refurbished or reconditioned unit and will be covered for the balance of the period remaining on your original limited warranty. NOTE THAT BY USING THIS SERVICE YOU

WILL KEEP THE REPLACEMENT PRODUCT THAT IS SENT TO YOU. CANON USA WILL

RETAIN THE PRODUCT THAT YOU ORIGINALLY PURCHASED, WHICH SHALL BECOME

THE PROPERTY OF CANON USA. InstantExchange warranty program service is available only during the express limited-warranty period for your Product and only in the continental United

States, Alaska and Hawaii during such period.

This limited warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.

* Support program specifics are subject to change without notice.

** InstantExchange warranty service is subject to the availability of refurbished or new replacement units.

Canon U.S.A., Inc.

One Canon Plaza

Lake Success, NY 11042

USA

©2008 Canon U.S.A., Inc. Canon is a registered trademark of Canon Inc. in the United States and may also be a registered trademark in other countries.

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Appendix

179

Users in Canada

„

Pre-Installation Requirements for Canon Facsimile Equipment

Notice

This equipment meets the applicable Industry Canada technical specifications.

The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five.

Avis

Le présent matériel est conforme aux spécifications techniques applicables d’Industrie Canada.

L’indice d’équivalence de la sonnerie (IES) sert à indiquer le nombre maximal de terminaux qui peuvent être raccordés à une interface téléphonique. La terminaison d’une interface peut consister en une combinaison quelconque de dispositifs, à la seule condition que la somme d’indices d’équivalence de la sonnerie de tous les dispositifs n’excède pas 5.

Appendix

Users in New Zealand

The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty. Above all, it provides no assurance that any item will work correctly in all respects with another item of

Telepermitted equipment of a different make or model, nor does it imply that any product is compatible with all of Telecom’s network services.

Telepermitted equipment only may be connected to the auxiliary telephone port. The auxiliary telephone port is not specifically designed for 3-wire connected equipment that may not respond to incoming ringing when attached to this port.

The automatic calling functions of this equipment must not be used to cause a nuisance to other

Telecom customers.

This equipment must not be programmed for decadic (pulse) dialling.

This equipment is not capable, under all operating conditions, of correct operation at the higher speeds for which it is designed. Telecom will accept no responsibility should difficulties arise in such circumstances. This condition typically applies to 56 kbit/s modems and V34 facsimile machines.

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Appendix

181

Index

A

Appendix 167

B

Before Using the Machine 6

C

Canon U.S.A., Inc. Limited Warranty (U.S.A. only)

177

Card Slot 40

Cleaning

ADF 126 dirt on the machine 125 inside 128

Platen Glass and Document Cover 125 protrusions inside the machine 130 roller 127

Copying 35

E

Error Message 133

F

Faxing preparing 57 receiving 90 sending 80

H

Handling Original Documents 16

L

Legal Limitations on Use of Your Product and Use of Images 174

Loading Original Documents 16

ADF 19

Platen Glass 17

Loading Printing Paper

Cassette 28 envelopes 30 paper 26

Rear Tray 26 recommended paper and requirements 21 small-sized paper 33

M

Media cannot use 22 specialty 20

Media Type 21

Memory Card inserting 40 removing 42 supported by this machine 39

N

Nozzle Check Pattern examining 116 printing 115

O

Operation Panel 6

P

Paper Sources changing 25

Print Head aligning 119 cleaning 117 deep cleaning 118

Printing from a Memory Card photo displayed on the LCD 42

Photo Index Sheet 46

Printing from Your Computer

Macintosh 48

Windows 47

Printing Photographs Directly from a PictBridge

Compliant Device 51

PictBridge print settings 53

R

Replacing an Ink Tank 107 ink status information 107

Routine Maintenance 107

S

Safety Precautions 3

Scanning Images 49

Specialty Media 20

Specifications 170

T

Troubleshooting 131

Turning off the Machine 14

Turning on the Machine 14

Index

Getting Help from Canon

Help Us Help You Better

Before you contact Canon, please record the following information.

Serial Number (located on the inside of the product): _____________________________________

Model Number (located on the top of the product):_______________________________________

Setup CD-ROM number (located on the CD-ROM): ______________________________________

Purchase Date: __________________________________________________________________

Customer Technical Support Sequence*

1. Internet

www.canontechsupport.com

For quick and comprehensive self-help in an intuitively guided interactive troubleshooting environment, the place to start is our helpful tech support web site. In addition, the latest driver downloads, answers to frequently asked questions, product information, and “where to buy” instructions are found here.

2. Email Tech Support

www.canontechsupport.com

For individual attention to a special issue, try emailing our friendly technical support representatives, specially trained to communicate quick, easy, and logical solutions to your inquiries within 24 hours.

3. Toll-Free Live Tech Support

(1-800-828-4040)

This option provides live telephone technical support, free of service charges, Monday-

Saturday (excluding holidays), during your product’s 90 days limited warranty period.

Telephone Device for the Deaf (TDD) support is available at (

1-866-251-3752

).

4. Extended Service and Support

www.canonesp.com

Canon CarePAK Extended Service Plan is a cost-attractive and easy-to-use extended service program that provides up to three full years of service and support coverage at a very attractive price. CarePAK offers toll-free Canon technical support and includes Canon’s superb InstantExchange product replacement program. For further information about extending your Canon service and support, call (

1-800-385-2155

), or visit our Web site at

www.canonesp.com

. CarePAK must be purchased during your product’s warranty period.

For more information and updated program specifics, please visit our web site at

www.canontechsupport.com

.

* Support program specifics are subject to change without notice.

Ordering Information

For additional supplies, use the following descriptions and order numbers.

Description

Ink Tanks

CLI-8 Black

PGI-5 Black

CLI-8 Yellow

CLI-8 Magenta

CLI-8 Cyan

Canon Specialty Papers

Glossy Photo Paper Credit Card Size (100 sheets)

High Resolution Paper (8.5" x 11"/ 100 sheets)

Matte Photo Paper (4" x 6"/ 120 sheets)

Matte Photo Paper (8.5" x 11"/ 50 sheets)

Photo Paper Glossy (4" x 6"/ 50 sheets)

Photo Paper Glossy (4" x 6"/ 100 sheets)

Photo Paper Glossy (8.5" x 11"/ 50 sheets)

Photo Paper Glossy (8.5" x 11"/ 100 sheets)

Photo Paper Plus Double Sided (5" x 7"/ 10 sheets)

Photo Paper Plus Double Sided (8.5" x 11"/ 10 sheets)

Photo Paper Plus Double Sided Album Kit (5" x 7")

Photo Paper Plus Double Sided Album Kit (8.5" x 11")

Photo Paper Plus Glossy (4" x 6"/ 50 sheets)

Photo Paper Plus Glossy (4" x 6"/ 120 sheets)

Photo Paper Plus Glossy (5" x 7"/ 20 sheets)

Photo Paper Plus Glossy (8.5" x 11"/ 20 sheets)

Photo Paper Plus Glossy II (4" x 6"/ 50 sheets)

Photo Paper Plus Glossy II (4" x 6"/ 100 sheets)

Photo Paper Plus Glossy II (5" x 7"/ 20 sheets)

Photo Paper Plus Glossy II (8" x 10"/ 20 sheets)

Photo Paper Plus Glossy II (8.5" x 11"/ 20 sheets)

Photo Paper Plus Semi-gloss (4" x 6"/ 50 sheets)

Photo Paper Plus Semi-gloss (8" x 10"/ 20 sheets)

Photo Paper Plus Semi-gloss (8.5" x 11"/ 20 sheets)

Photo Paper Pro (4" x 6"/ 20 sheets)

Photo Paper Pro (4" x 6"/ 75 sheets)

Photo Paper Pro (8" x 10"/ 20 sheets)

Photo Paper Pro (8.5" x 11"/ 15 sheets)

All Occasion Photo Cards (4" x 8"/ 50 sheets)

Photo Stickers (16 stickers/sheet, 5 sheets/pack)

Call

1-800-OK-CANON

to locate a dealer near you, or visit the Canon eStore at

www.estore.usa.canon.com

.

Order #

0620B002

0628B002

0623B002

0622B002

0621B002

© 2008 Canon U.S.A., Inc. Canon is a registered trademark of Canon Inc. in the United States and may be a registered trademark or trademarks in other countries. All other product and brand names are trademarks of their respective owners.

7980A006

2311B022

2311B023

2311B024

2311B025

2311B001

1686B014

1686B017

1686B020

1029A014

1029A027

1029A059

1029A004

1029A069

0001C001

9157A023

1033A011

7981A014

7981A004

0775B021

0775B022

0775B023

0775B024

9981A006

9981A005

0041B005

0041B006

7980A012

7980A022

7980A019

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The following ink tanks are compatible with this product.

For information on product specifications, please visit our website at www.usa.canon.com

QT5-1147-V01 XXXXXXXX © CANON INC. 2008

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