HP Envy 13-1010er User Guide

HP Envy 13-1010er User Guide

HP ENVY 13

Maintenance and Service Guide

Document Part Number: 530626-001

September 2009

This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; and performing computer disassembly procedures.

Downloaded from LpManual.com Manuals

© Copyright 2009 Hewlett-Packard Development Company, L.P.

ATI and ATI Mobility Radeon are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Core are trademarks of Intel Corporation in the U.S. and other countries.

Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

First Edition: September 2009

Document Part Number: 530626-001

Downloaded from LpManual.com Manuals

Safety warning notice

Å

WARNING: To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the

AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of

Information Technology Equipment (IEC 60950).

Downloaded from LpManual.com Manuals

Contents

1 Product description

2 External component identification

Top components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1

Display components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1

Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2

Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–3

Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–4

TouchPad and TouchPad buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–5

Front components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–6

Left-side components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–6

Right-side components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–7

Bottom components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8

3 Illustrated parts catalog

Service tag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–1

Computer major components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–3

Mass storage devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–6

Miscellaneous parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–7

Sequential part number listing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–8

Maintenance and Service Guide

Downloaded from LpManual.com Manuals

iv

Contents

4 Removal and replacement procedures

Preliminary replacement requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

Tools required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

Service considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

Grounding guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2

Service tag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5

Component replacement procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–6

Computer feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–6

Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–7

Top cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–8

Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–10

Digital Media Slot board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–12

Speaker assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–13

Mass storage device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–15

WLAN module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–16

Bluetooth module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–18

Display assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–19

System board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–20

Power connector cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–23

SATA cable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–24

RTC battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–25

Memory module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–26

Fan/heat sink assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–27

5 Setup Utility (BIOS)

Starting Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1

Using Setup Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1

Changing the language of Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1

Navigating and selecting in Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2

Displaying system information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2

Restoring default settings in Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2

Exiting Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3

Setup Utility Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3

Main menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3

Security menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3

System Configuration menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–4

Diagnostics menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–4

Updating the BIOS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–5

Updating the BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–5

v

Downloaded from LpManual.com Manuals

Maintenance and Service Guide

Contents

6 Specifications

Computer specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–1

13.1-in HD+ display specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–2

13.1-in HD display specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–3

Hard drive specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–4

Blu-ray ROM DVD±R/RW SuperMulti Double-Layer Drive specifications . . . . . . . . . . . . . . . . . . . . . . . 6–5

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications. . . . . . . . . . . . . . . . . . . . 6–6

System DMA specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–7

System memory map specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–7

System interrupt specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–8

System I/O address specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–9

7 Screw listing

Phillips PM2.0×6.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–1

Phillips PM2.0×6.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–2

Phillips PM2.0×3.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–3

Phillips PM1.5×1.5 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–4

Phillips PM2.0×4.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–5

Phillips PM1.5×3.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–7

Phillips PM2.0×5.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–9

8 Backup and recovery

Creating recovery discs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–2

Backing up your information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–3

Using Windows Backup and Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–4

Using system restore points . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–4

Performing a recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–5

Recovering from the recovery discs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–5

Maintenance and Service Guide

Downloaded from LpManual.com Manuals

vi

Contents

9 Connector pin assignments

Audio-in (microphone). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–1

Audio-out (headphone) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–2

HDMI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–3

Universal Serial Bus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–4

10Power cord set requirements

Requirements for all countries and regions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10–1

Requirements for specific countries and regions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10–2

11Recycling

Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11–1

Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11–1

Index

vii

Downloaded from LpManual.com Manuals

Maintenance and Service Guide

Category

Product name

Processors

Chipset

Graphics

1

Product description

Description

HP ENVY 13 Notebook PC

Intel® Core™2 Duo SL9600 2.13-GHz processor, 6-MB L2 cache,

1066-MHz front side bus (FSB)

Intel Core2 Duo SL9400 1.86-GHz processor, 6-MB L2 cache,

1066-MHz FSB

Intel Core2 Duo SU9600 1.60-GHz processor, 3-MB L2 cache,

800-MHz FSB

Northbridge: Intel GS45 800-MHz FSB

Southbridge: Intel ICH-9M small form factor (SFF)

ATI™ Mobility Radeon HD 4330 (M92 LP-S2) Discrete PCI Express

Graphics with 512 MB of dedicated video memory (64M×16, 1.5V,

667 MHz, DDR3 @1333 MHz)

Supports ATI PowerXpress and switchable graphics solution

Mobile Intel GMA 4500 MHD Universal Memory Architecture (UMA) integrated with shared video memory (dynamically allocated) with the following graphics memory allocations:

■ Up to 1631 MB when total system memory is 4096 MB (on computer models equipped with a 64-bit operating system)

■ Up to 1181 MB when total system memory is 4096 MB (on computer models equipped with a 32-bit operating system)

■ Up to 669 MB when total system memory is 2048 MB (on all computer models)

(Continued)

Maintenance and Service Guide

Downloaded from LpManual.com Manuals

1–1

Product description

Category

Panel

Memory

Mass storage devices

Optical drive

Microphone

Webcam

Description

13.1-in AntiGlare, high-definition (HD)+, light-emitting diode (LED) display assembly

13.1-in AntiGlare, HD, LED display assembly

16 × 9 wide aspect ratio

Supports privacy filter

Includes 2 wireless local-area network (WLAN) antennas

1-GB main system memory included on system board

One memory module slot (not customer accessible/upgradeable), supports up to 4-GB memory (5-GB total system memory)

Supports DDR3, 1066-MHz memory

Supports either 8-mm SATA 1.8-in hard drives or solid-state drives

Supports HP ProtectSmart Hard Drive Protection

Supports 160-GB solid-state drive

Supports the following hard drive configurations:

■ 250-GB, 5400-rpm

■ 160-GB, 5400-rpm

■ 120-GB, 5400-rpm

External USB support for the following:

■ Blu-ray ROM DVD±R/RW SuperMulti Double-Layer Drive with LightScribe

■ DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe

2 integrated omnidirectional digital microphones

Microphone jack

Low-light VGA camera

Fixed (no tilt)

Activity light

640 × 480 by 24 frames per second

(Continued)

1–2

Downloaded from LpManual.com Manuals

Maintenance and Service Guide

Category

Audio

Modem

Ethernet

Power requirements

Wireless

External media cards

Product description

Description

HD audio

SRS logo requirement

Dolby Home Theater technology

Supports Microsoft Premium requirements

HDX-branded stereo speakers

Headphone jack

High-speed 56K data/fax modem

Modem cable not included

Supports no-modem option

Marvell 88E8072-B1 10/100/1000 Ethernet

S3/S5 wake on LAN (AC mode only)

Ethernet cable not included

65-W PAW AC adapter with localized cable plug support

Battery options:

■ 6-cell, 2.80-Ah (62-Wh) Li-ion battery

■ 4-cell, 2.80-Ah (41-Wh) Li-ion battery

Integrated WLAN options by way of wireless module

2 wireless antennas built into display assembly

Supports no-WLAN option

Support for the following WLAN formats:

■ Intel WiFi Link 5100 802.11 a/b/g/n

■ Intel WiFi Link 5100 802.11 a/b/g/n with Bluetooth®

■ Intel WiFi Link 5100 802.11 a/b/g

■ Intel WiFi Link 5100 802.11 a/b/g with Bluetooth

Digital Media Slot

Supports the following digital card formats:

■ MultiMediaCard

■ MultiMediaCard Plus

■ Secure Digital (SD) Memory Card

■ SD High Capacity Memory Card

(Continued)

Maintenance and Service Guide

Downloaded from LpManual.com Manuals

1–3

Product description

Category

Ports

Keyboard/ pointing devices

Serviceability

Security

Operating system

Description

High-definition multimedia interface (HDMI) v1.3b supporting 1080p with HDCP key (HDMI-to-VGA adapter included)

Headphone/microphone combo jack (stereo, supports jack detection per Microsoft Premium requirements)

USB 2.0 ports (2, each capable of driving an external optical drive)

AC adapter plug

Full-size 13.0-in painted keyboard

TouchPad with gesture support (media “M,” scroll, pinch, zoom)

Taps enabled by default

AC adapter

Battery (system)

External optical drive

Security cable slot with adapter

Preinstalled:

■ Microsoft® Windows® 7 Home Premium 64

■ Microsoft Windows 7 Home Professional 64

■ Configurable Linux embedded

1–4

Downloaded from LpManual.com Manuals

Maintenance and Service Guide

2

External component identification

Components included with the computer may vary by region and model. The illustrations in this chapter identify the standard features on most computer models.

Top components

Display components

Item Component

(1)

Wireless antennas (2)

(2)

(3)

(4)

(5)

Internal microphones (2)

Webcam

Webcam light

Internal display switch

Maintenance and Service Guide

Downloaded from LpManual.com Manuals

Description

Send and receive signals from one or more wireless devices. These antennas are not visible from the outside of the computer.

To see wireless regulatory notices, refer to the section of the Regulatory,

Safety and Environmental Notices that applies to your country or region.

These notices are located in Help and Support.

For optimal transmission, keep the areas immediately around the antennas free from obstructions.

Record sound.

Records video and captures still photographs.

On: The webcam is in use.

Turns off the display and initiates Sleep if the display is closed while the power is on.

The internal display switch is not visible from the outside of the computer.

2–1

External component identification

Button

Component

Power button

Description

■ When the computer is off, press the button to turn on the computer.

■ When the computer is on, press the button briefly to initiate Sleep.

■ When the computer is in the Sleep state, press the button briefly to exit Sleep.

■ When the computer is in Hibernation, press the button briefly to exit Hibernation.

If the computer has stopped responding and Windows shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the computer.

To learn more about your power settings, select Start > Control Panel >

System and Security > Power Options.

2–2

Downloaded from LpManual.com Manuals

Maintenance and Service Guide

External component identification

Keys

(3)

(4)

(5)

Item Component

(1) esc

key

(2) fn

key

Windows logo key

Windows applications key

Action keys

Description

Displays system information when pressed in combination with the fn key.

Executes frequently used system functions when pressed in combination with an arrow key or the esc key.

Displays the Windows Start menu.

Displays a shortcut menu for items beneath the cursor.

Execute frequently used system functions.

Maintenance and Service Guide

Downloaded from LpManual.com Manuals

2–3

External component identification

Lights

Item Component

(1)

(2)

Caps lock light

Power light

(3)

Wireless light

(4)

(5)

Mute light

TouchPad light

Description

White: Caps lock is on.

■ White: The computer is on.

■ Blinking white: The computer is in the Sleep state.

■ Off: The computer is off or in Hibernation.

■ Off: An integrated wireless device, such as a WLAN device and/or a

Bluetooth device, is on.

Wireless devices are enabled at the factory.

■ Amber: All wireless devices are off.

Amber: Computer sound is off.

■ Amber: The TouchPad is off.

■ Off: The TouchPad is on.

2–4

Downloaded from LpManual.com Manuals

Maintenance and Service Guide

TouchPad and TouchPad buttons

External component identification

Item Component

(1)

TouchPad on/off button

Description

Turns the TouchPad on and off. Lightly press the button and hold for

2 seconds to turn the TouchPad on and off.

Moves the pointer and selects or activates items on the screen.

(2)

(3)

(4)

TouchPad*

Left TouchPad button*

Right TouchPad button*

Functions like the left button on an external mouse.

Functions like the right button on an external mouse.

*This table describes factory settings. To view and change pointing device preferences, select Start > Devices and Printers.

Then, right-click the device representing your computer, and select Mouse settings.

Maintenance and Service Guide

Downloaded from LpManual.com Manuals

2–5

External component identification

Front components

Component

Speakers (2)

Left-side components

Description

Produce sound.

Item Component

(1)

Vent

(2)

(3)

Power connector

Battery light

(4)

Digital Media Slot

Description

Enables airflow to cool internal components.

The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

Connects an AC adapter.

■ Off: The computer is running on battery power.

■ Blinking amber: The battery has reached a low battery level, a critical battery level, or there is a battery error.

■ Amber: A battery is charging.

■ White: The computer is connected to external power and the battery is fully charged.

Supports the following digital card formats:

■ MultiMediaCard

■ MultiMediaCard Plus

■ Secure Digital Memory Card

■ Secure Digital High Capacity Memory Card

2–6

Downloaded from LpManual.com Manuals

Maintenance and Service Guide

External component identification

Right-side components

Item Component

(1)

Security cable slot

(2)

(3)

(4)

(5)

(6)

Drive light

Audio-out (headphone) jack/Audio-in

(microphone) jack

USB ports (2)

HDMI port

Vent

Description

Attaches an optional security cable to the computer.

The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen.

■ Blinking white: The hard drive is being accessed.

■ Amber: HP ProtectSmart Hard Drive Protection has temporarily parked the hard drive.

Produces sound when connected to optional powered stereo speakers, headphones, earbuds, a headset, or television audio. Also connects an optional headset microphone.

When a device is connected to the jack, the device speakers are disabled.

Connect optional USB devices.

Connects an optional video or audio device, such as a high-definition television, or any compatible digital or audio component.

Enables airflow to cool internal components.

The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

Maintenance and Service Guide

Downloaded from LpManual.com Manuals

2–7

External component identification

Bottom components

Item Component

(1)

Vents (3)

(2)

(3)

(4)

Accessory battery connector

Battery release latch

Battery bay

Description

Enable airflow to cool internal components.

The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

Connects an optional accessory battery.

Releases the battery from the battery bay.

Holds the battery.

The battery is preinstalled in the battery bay at the factory.

2–8

Downloaded from LpManual.com Manuals

Maintenance and Service Guide

3

Illustrated parts catalog

Service tag

When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag.

Maintenance and Service Guide

Downloaded from LpManual.com Manuals

3–1

Illustrated parts catalog

Item Component

(1)

Serial number (s/n)

(2)

(3)

Product name

Model description

(4)

(5)

Warranty period

Part number/Product number (p/n)

Description

This is an alphanumeric identifier that is unique to each product.

This is the product name affixed to the front of the computer.

This is the alphanumeric identifier used to locate documents, drivers, and support for the computer.

This number describes the duration (in years) of the warranty period for the computer.

This number provides specific information about the product’s hardware components. The part number helps a service technician determine what components and parts are needed.

3–2

Downloaded from LpManual.com Manuals

Maintenance and Service Guide

Computer major components

Illustrated parts catalog

Maintenance and Service Guide

Downloaded from LpManual.com Manuals

3–3

Illustrated parts catalog

3–4

Item Description

(1)

Spare part number

13.1-in, AntiGlare, LED display assembly (includes webcam module and cable, microphone and cable,

2 WLAN antenna transceivers and cables, nameplate, and logo):

High-definition+ (1600 × 900) display assembly

High-definition (1366 × 768) display assembly

538320-001

538319-001

(2)

(3)

(4)

(5)

Top cover (includes TouchPad board, TouchPad bracket, and TouchPad cable)

Keyboard (includes keyboard cable):

For use in Brazil

For use in Denmark, Finland, and Norway

For use in France

For use in French Canada

For use in Germany

For use in Italy

For use in Latin America

For use in the Netherlands

For use in Russia

For use in Saudi Arabia

For use in South Korea

For use in Spain

For use in the United Kingdom and Singapore

For use in the United States

Power connector cable

System board (includes replacement thermal material):

SL9600 system board equipped with an Intel Core2 Duo 2.13-GHz processor

(1066-MHz FSB and 6-MB L2 cache)

538343-001

538308-201

538308-DH1

538308-051

538308-121

538308-041

538308-061

538308-161

538308-B31

538308-251

538308-171

538308-AD1

538308-071

538308-031

538308-001

538338-001

538317-001

(6)

SL9400 system board equipped with an Intel Core2 Duo 1.86-GHz processor

(1066-MHz FSB and 6-MB L2 cache)

SU9600 system board equipped with an Intel Core2 Duo 1.60-GHz processor

(800-MHz FSB and 3-MB L2 cache)

WLAN module:

538316-001

577100-001

Intel WiFi Link 5100 802.11a/b/g/n WLAN module for use in Andorra, Antigua and Barbuda,

Argentina, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium,

Bermuda, Bolivia, Bosnia, Brazil, Brunei, Bulgaria, Canada, the Cayman Islands, Chile,

Colombia, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, the Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, France,

French Guiana, Georgia, Germany, Ghana, Greece, Guadeloupe, Guam, Guatemala, Haiti,

Herzegovina, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel,

Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kenya, Kuwait, Kyrgyzstan, Latvia, Lebanon,

Liechtenstein, Lithuania, Luxembourg, Malawi, Malaysia, Malta, Martinique, Mauritius,

Mexico, Monaco, Montenegro, Morocco, the Nether Antilles, the Netherlands, New Zealand,

Nicaragua, Nigeria, Norway, Oman, Panama, Paraguay, the People’s Republic China, Peru, the Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, San Marino, Saudi Arabia,

Senegal, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden,

Switzerland, Taiwan, Tanzania, Thailand, Trinidad and Tobago, Turkey, the United Arab Emirates, the United Kingdom, Uruguay, the U.S. Virgin Islands, the United States, Venezuela, and Vietnam

506678-001

(Continued)

Maintenance and Service Guide

Downloaded from LpManual.com Manuals

Illustrated parts catalog

(13)

(14)

(15)

(16)

(9)

(10)

(11)

(12)

Item Description

(6)

(7)

WLAN module

(continued):

Intel WiFi Link 5100 802.11a/b/g WLAN module for use in Andorra, Antigua and Barbuda,

Argentina, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium,

Bermuda, Bolivia, Bosnia, Brazil, Brunei, Bulgaria, Canada, the Cayman Islands, Chile,

Colombia, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, the Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, France,

French Guiana, Georgia, Germany, Ghana, Greece, Guadeloupe, Guam, Guatemala, Haiti,

Herzegovina, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel,

Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kenya, Kuwait, Kyrgyzstan, Latvia, Lebanon,

Liechtenstein, Lithuania, Luxembourg, Malawi, Malaysia, Malta, Martinique, Mauritius,

Mexico, Monaco, Montenegro, Morocco, the Nether Antilles, the Netherlands, New Zealand,

Nicaragua, Nigeria, Norway, Oman, Panama, Paraguay, the People’s Republic China, Peru, the Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, San Marino, Saudi Arabia,

Senegal, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden,

Switzerland, Taiwan, Tanzania, Thailand, Trinidad and Tobago, Turkey, the United Arab Emirates, the United Kingdom, Uruguay, the U.S. Virgin Islands, the United States, Venezuela, and Vietnam

Mass storage device:

Spare part number

506680-001

(8a)

(8b)

Hard drive (includes rubber isolator):

■ 250-GB, 5400-rpm

■ 160-GB, 5400-rpm

■ 120-GB, 5400-rpm

160-GB solid-state drive (includes rubber isolator)

Hard Drive Mounting Kit, includes:

Mass storage device bracket

Mass storage device rubber isolator

538327-001

538326-001

538325-001

538329-001

538330-001

(17)

(18)

Solid-state Drive Mounting Kit (not illustrated, includes mass storage device bracket and mass storage device rubber isolator)

538331-001

SATA cable

Digital Media Slot board (includes cable)

Fan/heat sink assembly (includes replacement thermal material)

Bluetooth module

538347-001

538337-001

538340-001

537921-001

Bluetooth module cable

Speaker assembly

RTC battery (includes double-sided tape)

Memory module (1066-MHz, DDR3):

4096-MB

2048-MB

1024-MB

Base enclosure (includes 3 rubber feet)

538339-001

538342-001

538345-001

538323-001

538322-001

538321-001

538336-001

538346-001 Rubber Feet Kit (not illustrated, includes 4 rubber feet)

Battery (includes one rubber foot):

6-cell, 2.80-Ah (62-Wh) Li-ion battery

4-cell, 2.80-Ah (41-Wh) Li-ion battery

538335-001

538334-001

Maintenance and Service Guide

Downloaded from LpManual.com Manuals

3–5

Illustrated parts catalog

Mass storage devices

3–6

Item Description

(1)

Hard drive (includes rubber isolator):

(2)

250-GB, 5400-rpm hard drive

160-GB, 5400-rpm hard drive

Spare part number

538327-001

538326-001

120-GB, 5400-rpm hard drive

Hard Drive Mounting Kit (not illustrated, includes mass storage device bracket and mass storage device rubber isolator)

160-GB solid-state drive (includes rubber isolator)

538325-001

538330-001

538329-001

538331-001

(3)

Solid-state Drive Mounting Kit (not illustrated, includes mass storage device bracket and mass storage device rubber isolator)

External optical drive:

Blu-ray ROM DVD±R/RW SuperMulti Double-Layer Drive with LightScribe

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe

538333-001

538332-001

Maintenance and Service Guide

Downloaded from LpManual.com Manuals

Miscellaneous parts

Description

AC adapter:

65-W PFC HP Smart Adapter

65-W HDX HP Smart Adapter

HDMI-to-VGA adapter

Power cord:

For use in Argentina

For use in Australia

For use in Brazil

For use in Europe, the Middle East, and Africa

For use in India

For use in Italy

For use in the People’s Republic of China

For use in South Africa

For use in South Korea

For use in Switzerland

For use in Taiwan

For use in the United Kingdom and Singapore

For use in North America

RJ45-to-USB adapter

Screw Kit:

Phillips PM2.0×6.0 screw

Phillips PM2.0×5.0 screw

Phillips PM2.0×4.0 screw

Phillips PM2.0×3.0 screw

Phillips PM2.0×2.0 broadhead screw

Phillips PM1.5×3.0 screw

Phillips PM1.5×1.5 screw

Illustrated parts catalog

Spare part number

530608-001

576129-001

530607-001

490371-D01

490371-011

490371-201

490371-021

490371-D61

490371-061

490371-AA1

490371-AR1

490371-AD1

490371-111

490371-AB1

490371-031

490371-001

539614-001

538341-001

Maintenance and Service Guide

Downloaded from LpManual.com Manuals

3–7

Illustrated parts catalog

Sequential part number listing

Spare part number

490371-001

490371-011

490371-021

490371-031

490371-061

490371-111

490371-201

490371-AA1

490371-AB1

490371-AD1

490371-AR1

490371-D01

490371-D61

506678-001

506680-001

Description

Power cord for use in North America

Power cord for use in Australia

Power cord for use in Europe, the Middle East, and Africa

Power cord for use in the United Kingdom and Singapore

Power cord for use in Italy

Power cord for use in Switzerland

Power cord for use in Brazil

Power cord for use in the People’s Republic of China

Power cord for use in Taiwan

Power cord for use in South Korea

Power cord for use in South Africa

Power cord for use in Argentina

Power cord for use in India

Intel WiFi Link 5100 802.11a/b/g/n WLAN module for use in Andorra, Antigua and Barbuda,

Argentina, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Bermuda,

Bolivia, Bosnia, Brazil, Brunei, Bulgaria, Canada, the Cayman Islands, Chile, Colombia, Costa Rica,

Croatia, Cyprus, the Czech Republic, Denmark, the Dominican Republic, Ecuador, Egypt,

El Salvador, Estonia, Finland, France, French Guiana, Georgia, Germany, Ghana, Greece,

Guadeloupe, Guam, Guatemala, Haiti, Herzegovina, Honduras, Hong Kong, Hungary, Iceland, India,

Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kenya, Kuwait, Kyrgyzstan,

Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Malawi, Malaysia, Malta, Martinique,

Mauritius, Mexico, Monaco, Montenegro, Morocco, the Nether Antilles, the Netherlands,

New Zealand, Nicaragua, Nigeria, Norway, Oman, Panama, Paraguay, the People’s Republic China,

Peru, the Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, San Marino, Saudi Arabia,

Senegal, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden,

Switzerland, Taiwan, Tanzania, Thailand, Trinidad and Tobago, Turkey, the United Arab Emirates, the United Kingdom, Uruguay, the U.S. Virgin Islands, the United States, Venezuela, and Vietnam

Intel WiFi Link 5100 802.11a/b/g WLAN module for use in Andorra, Antigua and Barbuda, Argentina,

Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Bermuda, Bolivia,

Bosnia, Brazil, Brunei, Bulgaria, Canada, the Cayman Islands, Chile, Colombia, Costa Rica, Croatia,

Cyprus, the Czech Republic, Denmark, the Dominican Republic, Ecuador, Egypt, El Salvador,

Estonia, Finland, France, French Guiana, Georgia, Germany, Ghana, Greece, Guadeloupe, Guam,

Guatemala, Haiti, Herzegovina, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland,

Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kenya, Kuwait, Kyrgyzstan, Latvia, Lebanon,

Liechtenstein, Lithuania, Luxembourg, Malawi, Malaysia, Malta, Martinique, Mauritius, Mexico,

Monaco, Montenegro, Morocco, the Nether Antilles, the Netherlands, New Zealand, Nicaragua,

Nigeria, Norway, Oman, Panama, Paraguay, the People’s Republic China, Peru, the Philippines,

Poland, Portugal, Puerto Rico, Qatar, Romania, San Marino, Saudi Arabia, Senegal, Serbia,

Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan,

Tanzania, Thailand, Trinidad and Tobago, Turkey, the United Arab Emirates, the United Kingdom,

Uruguay, the U.S. Virgin Islands, the United States, Venezuela, and Vietnam

(Continued)

3–8

Downloaded from LpManual.com Manuals

Maintenance and Service Guide

Illustrated parts catalog

538317-001

538319-001

538320-001

538321-001

538322-001

538323-001

538325-001

538326-001

538327-001

538329-001

538308-001

538308-031

538308-041

538308-051

538308-061

538308-071

538308-121

538308-161

538308-171

538308-201

538308-251

538308-AD1

538308-B31

538308-DH1

538316-001

Spare part number

530607-001

530608-001

537921-001

Description

HDMI-to-VGA adapter

65-W PFC HP Smart Adapter

Bluetooth module

The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth module cable is available using spare part number 538339-001.

Keyboard for use in the United States (includes keyboard cable)

Keyboard for use in the United Kingdom and Singapore (includes keyboard cable)

Keyboard for use in Germany (includes keyboard cable)

Keyboard for use in France (includes keyboard cable)

Keyboard for use in Italy (includes keyboard cable)

Keyboard for use in Spain (includes keyboard cable)

Keyboard for use in French Canada (includes keyboard cable)

Keyboard for use in Latin America (includes keyboard cable)

Keyboard for use in Saudi Arabia (includes keyboard cable)

Keyboard for use in Brazil (includes keyboard cable)

Keyboard for use in Russia (includes keyboard cable)

Keyboard for use in South Korea (includes keyboard cable)

Keyboard for use in the Netherlands (includes keyboard cable)

Keyboard for use in Denmark, Finland, and Norway (includes keyboard cable)

SL9400 system board equipped with an Intel Core2 Duo 1.86-GHz processor (1066-MHz FSB and

6-MB L2 cache, includes replacement thermal material)

SL9600 system board equipped with an Intel Core2 Duo 2.13-GHz processor (1066-MHz FSB and

6-MB L2 cache, includes replacement thermal material)

13.1-in, AntiGlare, LED high-definition (1366 × 768) display assembly (includes webcam module and cable, microphone and cable, 2 WLAN antenna transceivers and cables, nameplate, and logo)

13.1-in, AntiGlare, LED high-definition+ (1600 × 900) display assembly (includes webcam module and cable, microphone and cable, 2 WLAN antenna transceivers and cables, nameplate, and logo)

1024-MB memory module (1066-MHz, DDR3)

2048-MB memory module (1066-MHz, DDR3)

4096-MB memory module (1066-MHz, DDR3)

120-GB, 5400-rpm hard drive (includes rubber isolator)

160-GB, 5400-rpm hard drive (includes rubber isolator)

250-GB, 5400-rpm hard drive (includes rubber isolator)

160-GB solid-state drive (includes rubber isolator)

(Continued)

Maintenance and Service Guide

Downloaded from LpManual.com Manuals

3–9

Illustrated parts catalog

Spare part number

538330-001

538331-001

538332-001

538333-001

538334-001

538335-001

538336-001

538337-001

538338-001

538339-001

538340-001

538341-001

538342-001

538343-001

538345-001

538346-001

538347-001

539614-001

576129-001

577100-001

Description

Hard Drive Mounting Kit (includes mass storage device bracket and mass storage device rubber isolator)

Solid-state Drive Mounting Kit (includes mass storage device bracket and mass storage device rubber isolator)

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe

Blu-ray ROM DVD±R/RW SuperMulti Double-Layer Drive with LightScribe

4-cell, 2.80-Ah (41-Wh) Li-ion battery (includes one rubber foot)

6-cell, 2.80-Ah (62-Wh) Li-ion battery (includes one rubber foot)

Base enclosure (includes 3 rubber feet)

Digital Media Slot board (includes cable)

Power connector cable

Bluetooth module cable

Fan/heat sink assembly (includes replacement thermal material)

Screw Kit

Speaker assembly

Top cover (includes TouchPad board, TouchPad bracket, and TouchPad cable)

RTC battery (includes double-sided tape)

Rubber Feet Kit (includes 4 rubber feet)

SATA cable

RJ45-to-USB adapter

65-W HDX HP Smart Adapter

SU9600 system board equipped with an Intel Core2 Duo 1.60-GHz processor (800-MHz FSB and

3-MB L2 cache, includes replacement thermal material)

3–10

Downloaded from LpManual.com Manuals

Maintenance and Service Guide

4

Removal and replacement procedures

Preliminary replacement requirements

Tools required

You will need the following tools to complete the removal and replacement procedures:

Flat-bladed screwdriver

Phillips P1, P0, and P00 screwdrivers

Service considerations

The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

As you remove each subassembly from the computer, place the subassembly (and all accompanying screws) away from the work area to prevent damage.

Plastic parts

Ä CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions.

Cables and connectors

Ä CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer.

Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.

Maintenance and Service Guide

Downloaded from LpManual.com Manuals

4–1

Removal and replacement procedures

Drive handling

Ä

CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions:

■ Before removing or inserting a mass storage device, shut down the computer.

■ Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid touching the connector.

■ Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed.

■ Handle drives on surfaces covered with at least one inch of shock-proof foam.

■ Avoid dropping drives from any height onto any surface.

■ After removing a mass storage device, an optical drive, or a diskette drive, place it in a static-proof bag.

■ Avoid exposing a mass storage device to products that have magnetic fields, such as monitors or speakers.

■ Avoid exposing a drive to temperature extremes or liquids.

■ If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package “FRAGILE.”

Grounding guidelines

Electrostatic discharge damage

Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.

A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.

An electronic device exposed to ESD may not be affected at all and may work perfectly throughout a normal cycle.

Or, the device may function normally for a while, and then degrade in the internal layers, reducing its life expectancy.

Ä

CAUTION: To prevent damage to the computer when you are removing or installing internal components, observe these precautions:

■ Keep components in their electrostatic-safe containers until you are ready to install them.

■ Use nonmagnetic tools.

■ Before touching an electronic component, discharge static electricity by using the guidelines described in this section.

■ Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.

■ If you remove a component, place it in an electrostatic-safe container.

4–2

Downloaded from LpManual.com Manuals

Maintenance and Service Guide

Removal and replacement procedures

The following table shows how humidity affects the electrostatic voltage levels generated by different activities.

Ä

CAUTION: A product can be degraded by as little as 700 V.

Typical electrostatic voltage levels

Event

Walking across carpet

Walking across vinyl floor

Motions of bench worker

Removing DIPS from plastic tube

Removing DIPS from vinyl tray

Removing DIPS from Styrofoam

Removing bubble pack from PCB

Packing PCBs in foam-lined box

Relative humidity

10% 40% 55%

35,000 V 15,000 V 7,500 V

12,000 V

6,000 V

5,000 V

800 V

3,000 V

400 V

2,000 V

11,500 V

14,500 V

26,500 V

21,000 V

700 V

4,000 V

5,000 V

20,000 V

11,000 V

400 V

2,000 V

3,500 V

7,000 V

5,000 V

Packaging and transporting guidelines

Follow these grounding guidelines when packaging and transporting equipment:

To avoid hand contact, transport products in static-safe tubes, bags, or boxes.

Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.

Keep ESD-sensitive parts in their containers until they arrive at static-free workstations.

Place items on a grounded surface before removing them from their containers.

Always be properly grounded when touching a component or assembly.

Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive foam.

Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that mechanized equipment used for moving materials is wired to ground, and that proper materials are selected to avoid static charging.

When grounding is not possible, use an ionizer to dissipate electric charges.

Maintenance and Service Guide

Downloaded from LpManual.com Manuals

4–3

Removal and replacement procedures

Workstation guidelines

Follow these workstation grounding guidelines:

Cover the workstation with approved static-shielding material.

Use a wrist strap connected to a properly grounded work surface, and use properly grounded tools and equipment.

Use conductive field service tools, such as cutters, screwdrivers, and vacuums.

When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe materials.

Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and Styrofoam.

Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle these items only at static-free workstations.

Avoid contact with pins, leads, or circuitry.

Turn off power and input signals before inserting or removing connectors or test equipment.

Equipment guidelines

Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.

When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.

When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps) can be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the operator and ground. To be effective, the conductive strips must be worn in contact with the skin.

The following grounding equipment is recommended to prevent electrostatic damage:

Antistatic tape

Antistatic smocks, aprons, and sleeve protectors

Conductive bins and other assembly or soldering aids

Nonconductive foam

Conductive tabletop workstations with ground cords of one megohm resistance

Static-dissipative tables or floor mats with hard ties to the ground

Field service kits

Static awareness labels

Material-handling packages

Nonconductive plastic bags, tubes, or boxes

Metal tote boxes

Electrostatic voltage levels and protective materials

The following table lists the shielding protection provided by antistatic bags and floor mats.

Material

Antistatic plastic

Carbon-loaded plastic

Metallized laminate

Use

Bags

Floor mats

Floor mats

Voltage protection level

1,500 V

7,500 V

5,000 V

4–4

Downloaded from LpManual.com Manuals

Maintenance and Service Guide

Removal and replacement procedures

Service tag

When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag.

Item Component

(1)

(2)

(3)

Serial number (s/n)

Product name

Model description

(4)

(5)

Warranty period

Part number/Product number (p/n)

Description

This is an alphanumeric identifier that is unique to each product.

This is the product name affixed to the front of the computer.

This is the alphanumeric identifier used to locate documents, drivers, and support for the computer.

This number describes the duration (in years) of the warranty period for the computer.

This number provides specific information about the product’s hardware components. The part number helps a service technician determine what components and parts are needed.

Maintenance and Service Guide

Downloaded from LpManual.com Manuals

4–5

Removal and replacement procedures

Component replacement procedures

This chapter provides removal and replacement procedures.

There are as many as 78 screws, in 7 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement.

Computer feet

The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Feet Kit, spare part number 538346-001. There are 4 rubber feet that attach to the base enclosure and battery in the locations shown in the following illustration.

4–6

Downloaded from LpManual.com Manuals

Maintenance and Service Guide

Removal and replacement procedures

Battery

The battery spare part kit includes one rubber foot.

Description

6-cell, 2.80-Ah (62-Wh) Li-ion battery

4-cell, 2.80-Ah (41-Wh) Li-ion battery

Spare part number

538335-001

538334-001

Before removing the battery, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

Remove the battery:

1. Close the display and turn the computer upside down on a flat surface.

2. Slide the battery release latch 1 to release the battery.

The battery release latch automatically returns to its original position.

3. Remove the battery 2 by lifting the front edge of the battery.

4. Remove the battery.

Install the battery by inserting it into the battery bay, and then press down until you hear a click.

Maintenance and Service Guide

Downloaded from LpManual.com Manuals

4–7

Removal and replacement procedures

Top cover

Description

Top cover (includes TouchPad board, TouchPad bracket, and TouchPad cable)

Spare part number

538343-001

Before removing the top cover, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7

).

Remove the top cover:

1. Remove the following components:

Three rubber feet 1

Three Phillips PM2.0×6.0 screws 2

Six Phillips PM2.0×3.0 screws 3

2. Turn the computer right-side up, with the front toward you.

4–8

Downloaded from LpManual.com Manuals

Maintenance and Service Guide

Removal and replacement procedures

3. Release the top cover by lifting the front edge 1 until it rests at an angle.

4. Disconnect the TouchPad cable 2 from the low insertion force (LIF) connector on the system board.

5. Release the zero insertion force (ZIF) connector 3 to which the keyboard cable is attached, and then disconnect the keyboard cable 4 from the system board.

6. Remove the top cover 5.

Reverse this procedure to install the top cover.

Maintenance and Service Guide

Downloaded from LpManual.com Manuals

4–9

Removal and replacement procedures

Keyboard

The keyboard spare part kit includes a keyboard cable.

Keyboard for use in country or region Spare part number

Brazil 538308-201

Denmark, Finland, and Norway

France

French Canada

Germany

Italy

Latin America

538308-DH1

538308-051

538308-121

538308-041

538308-061

538308-161

Keyboard for use in country or region

The Netherlands

Russia

Saudi Arabia

South Korea

Spain

Spare part number

538308-B31

538308-251

538308-171

538308-AD1

538308-071

The United Kingdom and Singapore 538308-031

The United States 538308-001

Before removing the keyboard, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7

).

5. Remove the top cover (see

“Top cover” on page 4-8 ).

Remove the keyboard:

1. Turn the top cover upside down, with the front toward you.

2. Remove the Mylar shield from the back of the keyboard.

4–10

Downloaded from LpManual.com Manuals

Maintenance and Service Guide

Removal and replacement procedures

3. Remove the 45 Phillips PM1.5×1.5 screws that secure the keyboard to the top cover.

4. Remove the keyboard.

Reverse this procedure to install the keyboard.

Maintenance and Service Guide

Downloaded from LpManual.com Manuals

4–11

Removal and replacement procedures

Digital Media Slot board

Description

Digital Media Slot board (includes cable)

Spare part number

538337-001

Before removing the Digital Media Slot board, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7

).

5. Remove the top cover (see

“Top cover” on page 4-8 ).

Remove the Digital Media Slot board:

1. Disconnect the Digital Media Slot board cable 1 from the system board.

2. Remove the Digital Media Slot board cable from the clip 2 built into the power connector bracket.

3. Remove the three Phillips PM2.0×4.0 screws 3 that secure the Digital Media Slot board to the base enclosure.

4. Release the Digital Media Slot board by lifting the front edge 4 of the board until it rests at an angle.

5. Remove the Digital Media Slot board 5 by sliding it away from the computer at an angle.

Reverse this procedure to install the Digital Media Slot board.

4–12

Downloaded from LpManual.com Manuals

Maintenance and Service Guide

Removal and replacement procedures

Speaker assembly

Description

Speaker assembly

Spare part number

538342-001

Before removing the speaker assembly, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7

).

5. Remove the top cover (see

“Top cover” on page 4-8 ).

Remove the speaker assembly:

1. Remove the Phillips PM1.5×3.0 screw 1 that secures the mass storage device bracket to the base enclosure.

The mass storage device bracket is included in the Hard Drive Mounting Kit, spare part number 538330-001, and the Solid-state Drive Mounting Kit, spare part number 538331-001.

2. Release the mass storage device bracket 2 by lifting the right side of the bracket until it rests at an angle.

3. Remove the mass storage device bracket 3.

Maintenance and Service Guide

Downloaded from LpManual.com Manuals

4–13

Removal and replacement procedures

4. Disconnect the speaker assembly cable 1 from the system board.

5. Release the speaker assembly cable 2 from the clips and routing channel built into the base enclosure.

6. Remove the two Phillips PM2.0×5.0 screws 3 that secure the speaker assembly to the base enclosure.

7. Remove the speaker assembly 4.

Reverse this procedure to install the speaker assembly.

4–14

Downloaded from LpManual.com Manuals

Maintenance and Service Guide

Removal and replacement procedures

Mass storage device

The mass storage spare part kit includes a rubber isolator.

Description

Hard drive:

■ 250-GB, 5400-rpm hard drive

■ 160-GB, 5400-rpm hard drive

■ 120-GB, 5400-rpm hard drive

160-GB solid-state drive

Spare part number

538327-001

538326-001

538325-001

538329-001

Before removing the mass storage device, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7

).

5. Remove the top cover (see

“Top cover” on page 4-8 ).

6. Remove the mass storage device bracket (see “Speaker assembly” on page 4-13 ).

Remove the mass storage device:

1. Release the mass storage device 1 by lifting it as far as the mass storage device cable allows.

2. Disconnect the mass storage device cable 2 from the mass storage device.

3. Remove the mass storage device.

Reverse this procedure to install the mass storage device.

Maintenance and Service Guide

Downloaded from LpManual.com Manuals

4–15

Removal and replacement procedures

WLAN module

Description Spare part number

Intel WiFi Link 5100 802.11a/b/g/n WLAN module for use in Andorra, Antigua and Barbuda,

Argentina, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Bermuda,

Bolivia, Bosnia, Brazil, Brunei, Bulgaria, Canada, the Cayman Islands, Chile, Colombia, Costa Rica,

Croatia, Cyprus, the Czech Republic, Denmark, the Dominican Republic, Ecuador, Egypt, El

Salvador, Estonia, Finland, France, French Guiana, Georgia, Germany, Ghana, Greece,

Guadeloupe, Guam, Guatemala, Haiti, Herzegovina, Honduras, Hong Kong, Hungary, Iceland,

India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kenya, Kuwait,

Kyrgyzstan, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Malawi, Malaysia, Malta,

Martinique, Mauritius, Mexico, Monaco, Montenegro, Morocco, the Nether Antilles, the Netherlands,

New Zealand, Nicaragua, Nigeria, Norway, Oman, Panama, Paraguay, the People’s Republic China,

Peru, the Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, San Marino, Saudi Arabia,

Senegal, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden,

Switzerland, Taiwan, Tanzania, Thailand, Trinidad and Tobago, Turkey, the United Arab Emirates, the

United Kingdom, Uruguay, the U.S. Virgin Islands, the United States, Venezuela, and Vietnam

506678-001

Intel WiFi Link 5100 802.11a/b/g WLAN module for use in Andorra, Antigua and Barbuda,

Argentina, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Bermuda,

Bolivia, Bosnia, Brazil, Brunei, Bulgaria, Canada, the Cayman Islands, Chile, Colombia, Costa Rica,

Croatia, Cyprus, the Czech Republic, Denmark, the Dominican Republic, Ecuador, Egypt, El

Salvador, Estonia, Finland, France, French Guiana, Georgia, Germany, Ghana, Greece,

Guadeloupe, Guam, Guatemala, Haiti, Herzegovina, Honduras, Hong Kong, Hungary, Iceland,

India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kenya, Kuwait,

Kyrgyzstan, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Malawi, Malaysia, Malta,

Martinique, Mauritius, Mexico, Monaco, Montenegro, Morocco, the Nether Antilles, the Netherlands,

New Zealand, Nicaragua, Nigeria, Norway, Oman, Panama, Paraguay, the People’s Republic China,

Peru, the Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, San Marino, Saudi Arabia,

Senegal, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden,

Switzerland, Taiwan, Tanzania, Thailand, Trinidad and Tobago, Turkey, the United Arab Emirates, the United Kingdom, Uruguay, the U.S. Virgin Islands, the United States, Venezuela, and Vietnam

506680-001

Before removing the WLAN module, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7

).

5. Remove the top cover (see

“Top cover” on page 4-8 ).

4–16

Downloaded from LpManual.com Manuals

Maintenance and Service Guide

Removal and replacement procedures

Remove the WLAN module:

Ä CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through

Help and Support.

1. Disconnect the WLAN antenna cables 1 from the terminals on the WLAN module.

The black WLAN antenna cable is connected to the WLAN module “Main” terminal. The white WLAN antenna cable is connected to the WLAN module “Aux” terminal.

2. Remove the two Phillips PM2.0×4.0 screws 2 that secure the WLAN module to the system board. (The

WLAN module tilts up.)

3. Remove the WLAN module 3 by pulling it away from the slot at an angle.

WLAN modules are designed with a notch 4 to prevent incorrect insertion of the WLAN module into the WLAN module slot.

Reverse this procedure to install the WLAN module.

Maintenance and Service Guide

Downloaded from LpManual.com Manuals

4–17

Removal and replacement procedures

Bluetooth module

The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth module cable is available using spare part number 538339-001.

Description

Bluetooth module

Spare part number

537921-001

Before removing the Bluetooth module, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7

).

5. Remove the top cover (see

“Top cover” on page 4-8 ).

Remove the Bluetooth module:

1. Release the Bluetooth module 1 by lifting it as far as the Bluetooth module cable allows.

2. Disconnect the Bluetooth module cable 2 from the system board.

3. Remove the Bluetooth module.

Reverse this procedure to install the Bluetooth module.

4–18

Downloaded from LpManual.com Manuals

Maintenance and Service Guide

Removal and replacement procedures

Display assembly

The display assembly spare part kit includes a webcam module and cable, microphone and cable, 2 WLAN antenna transceivers and cables, nameplate, and logo.

Description

13.1-in, AntiGlare, LED high-definition+ (1600 × 900) display assembly

13.1-in, AntiGlare, LED high-definition (1366 × 768) display assembly

Spare part number

538320-001

538319-001

Before removing the display assembly, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7

).

5. Remove the top cover (see

“Top cover” on page 4-8 ).

Remove the display assembly:

Ä CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other computer components.

1. Disconnect the display panel cable 1 from the system board.

2. Remove the wireless antenna cables from the rubber clips 2 built into the system board.

3. Remove the two Phillips PM2.0×5.0 screws 3 that secure the display assembly to the computer.

4. Lift the display assembly 4 straight up and remove it.

Reverse this procedure to install the display assembly.

Maintenance and Service Guide

Downloaded from LpManual.com Manuals

4–19

Removal and replacement procedures

System board

The system board spare part kit includes replacement thermal material.

Description

SL9600 system board equipped with an Intel Core2 Duo 2.13-GHz processor (1066-MHz FSB and

6-MB L2 cache)

SL9400 system board equipped with an Intel Core2 Duo 1.86-GHz processor (1066-MHz FSB and

6-MB L2 cache)

SU9600 system board equipped with an Intel Core2 Duo 1.60-GHz processor (800-MHz FSB and

3-MB L2 cache)

Spare part number

538317-001

538316-001

577100-001

Before removing the system board, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7

).

5. Remove the top cover (see

“Top cover” on page 4-8 ).

6. Disconnect the following cables from the system board: a. Digital Media Slot board cable (see

“Digital Media Slot board” on page 4-12 )

b. Speaker assembly cable (see

“Speaker assembly” on page 4-13 )

c. Bluetooth module cable (see

“Bluetooth module” on page 4-18

)

7. Disconnect the mass storage device cable from the mass storage device (see

“Mass storage device” on page 4-15

).

8. Remove the WLAN module (see

“WLAN module” on page 4-16

).

When replacing the system board, be sure that the following additional components are removed from the defective system board and installed on the replacement system board:

Power connector cable (see

SATA cable (see

RTC battery (see

“Power connector cable” on page 4-23

“SATA cable” on page 4-24

“RTC battery” on page 4-25

Memory module (see “Memory module” on page 4-26

Fan/heat sink assembly (see

)

)

)

)

“Fan/heat sink assembly” on page 4-27 )

4–20

Downloaded from LpManual.com Manuals

Maintenance and Service Guide

Removal and replacement procedures

Remove the system board:

1. Remove the Phillips PM1.5×3.0 screw 1 that secures the power connector bracket to the base enclosure.

2. Remove the power connector bracket 2.

3. Release the power connector 3 from the clip built into the base enclosure.

4. Disconnect the display panel cable 4 from the system board.

5. Remove the wireless antenna cables from the rubber clips 5 built into the system board.

6. Remove the five Phillips PM2.0×4.0 screws 1 and the two Phillips PM2.0×6.0 screws 2 that secure the system board to the base enclosure.

Maintenance and Service Guide

Downloaded from LpManual.com Manuals

4–21

Removal and replacement procedures

7. Lift the left side of the system board 1 until it rests at an angle.

8. Remove the system board 2 by sliding it up and to the left at an angle.

Reverse this procedure to install the system board.

4–22

Downloaded from LpManual.com Manuals

Maintenance and Service Guide

Removal and replacement procedures

Power connector cable

Description

Power connector cable

Spare part number

538338-001

Before removing the power connector cable, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7

).

5. Remove the top cover (see

“Top cover” on page 4-8 ).

6. Remove the system board (see

“System board” on page 4-20 ).

Remove the power connector cable:

1. Turn the system board upside down, with the rear toward you.

2. Disconnect the power connector cable 1 from the system board.

3. Remove the power connector cable 2.

Reverse this procedure to install the power connector cable.

Maintenance and Service Guide

Downloaded from LpManual.com Manuals

4–23

Removal and replacement procedures

SATA cable

Description

SATA cable

Spare part number

538347-001

Before removing the SATA cable, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7

).

5. Remove the top cover (see

“Top cover” on page 4-8 ).

6. Remove the system board (see

“System board” on page 4-20 ).

Remove the SATA cable:

1. Turn the system board upside down, with the rear toward you.

2. Disconnect the SATA cable 1 from the system board.

3. Remove the SATA cable 2.

Reverse this procedure to install the SATA cable.

4–24

Downloaded from LpManual.com Manuals

Maintenance and Service Guide

Removal and replacement procedures

RTC battery

Description

RTC battery (includes double-sided tape)

Spare part number

538345-001

Before removing the RTC battery, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7

).

5. Remove the top cover (see

“Top cover” on page 4-8 ).

6. Remove the system board (see

“System board” on page 4-20 ).

Remove the RTC battery:

1. Disconnect the RTC battery cable 1 from the system board.

2. Detach the RTC battery 2 from the system board. (The RTC battery is attached to the system board with double-sided tape.)

3. Remove the RTC battery.

Reverse this procedure to install the RTC battery.

Maintenance and Service Guide

Downloaded from LpManual.com Manuals

4–25

Removal and replacement procedures

Memory module

Description

4096-MB memory module (1066-MHz, DDR3)

2048-MB memory module (1066-MHz, DDR3)

1024-MB memory module (1066-MHz, DDR3)

Spare part number

538323-001

538322-001

538321-001

Before removing the memory module, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7

).

5. Remove the top cover (see

“Top cover” on page 4-8 ).

6. Remove the system board (see

“System board” on page 4-20 ).

Remove the memory module:

1. Turn the system board upside down, with the rear toward you.

2. Pull away the retention clips 1 on each side of the memory module to release the memory module. (The memory module tilts up.)

Ä

CAUTION: To prevent damage to the memory module, hold it by the edges only. Do not touch the components on the memory module.

3. Grasp the edge of the memory module 2, and gently pull it out of the memory module slot.

Memory modules are designed with a notch 3 to prevent incorrect insertion into the memory module slot.

Reverse this procedure to install a memory module.

4–26

Downloaded from LpManual.com Manuals

Maintenance and Service Guide

Removal and replacement procedures

Fan/heat sink assembly

Description

Fan/heat sink assembly (includes replacement thermal material)

Spare part number

538340-001

Before removing the fan/heat sink assembly, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7

).

5. Remove the top cover (see

“Top cover” on page 4-8 ).

6. Remove the system board (see

“System board” on page 4-20 ).

Remove the fan/heat sink assembly:

1. Disconnect the fan cable from the system board.

2. Turn the system board upside down, with the rear toward you.

Maintenance and Service Guide

Downloaded from LpManual.com Manuals

4–27

Removal and replacement procedures

3. Disconnect the fan cable 1.

4. Following the 1, 2, 3, 4, 5, 6 sequence stamped into the fan/heat sink assembly, remove the six Phillips

PM1.5×3.0 screws 2 that secure the fan/heat sink assembly to the system board.

5. Remove the fan/heat sink assembly 3.

Due to the adhesive quality of the thermal material located between the fan/heat sink assembly and system board components, it may be necessary to move the fan/heat sink assembly from side to side to detach it.

The thermal material must be thoroughly cleaned from the surfaces of the fan/heat sink assembly and the system board each time the fan/heat sink assembly is removed:

Thermal paste is used on the processor 1 and the fan/heat sink assembly section 2 that services it.

Thermal pads are used on the Northbridge chip 3 and the fan/heat sink assembly section 4 that services it.

Thermal pads are used on the video chip 5 and the fan/heat sink assembly section 6 that services it.

Replacement thermal material is included with all system board and fan/heat sink assembly spare part kits.

Reverse this procedure to install the fan/heat sink assembly.

4–28

Downloaded from LpManual.com Manuals

Maintenance and Service Guide

5

Setup Utility (BIOS)

Starting Setup Utility

Setup Utility is a ROM-based information and customization utility that can be used even when your Windows operating system is not working.

The utility reports information about the computer and provides settings for startup, security, and other preferences.

To start Setup Utility:

»

Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press

f10

.

– or –

1. Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press

esc

.

2. When the Startup Menu is displayed, press

f10

.

Using Setup Utility

Changing the language of Setup Utility

The following procedure explains how to change the language of Setup Utility. If Setup Utility is not already running, begin at step 1. If Setup Utility is already running, begin at step 2.

1. Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press

f10

.

– or –

Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press

esc

. When the Startup Menu is displayed, press

f10

.

2. Use the arrow keys to select System Configuration > Language, and then press

enter

.

3. Use the arrow keys to select a language, and then press

enter

.

4. When a confirmation prompt with your language selected is displayed, press

enter

.

5. To save your change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving Changes, and then press

enter

.

Your change goes into effect immediately.

Maintenance and Service Guide

Downloaded from LpManual.com Manuals

5–1

Setup Utility (BIOS)

Navigating and selecting in Setup Utility

Because Setup Utility is not Windows based, it does not support the TouchPad. Navigation and selection are by keystroke.

To choose a menu or a menu item, use the arrow keys.

To choose an item in a list or to toggle a field, for example an Enable/Disable field, use either the arrow keys or

f5

or

f6

.

To select an item, press

enter

.

To close a text box or return to the menu display, press

esc

.

To display additional navigation and selection information while Setup Utility is open, press

f1

.

Displaying system information

The following procedure explains how to display system information in Setup Utility. If Setup Utility is not open, begin at step 1. If Setup Utility is open, begin at step 2.

1. Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press

f10

.

– or –

Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press

esc

. When the Startup Menu is displayed, press

f10

.

2. Select the Main menu. System information such as the system time and date, and identification information about the computer is displayed.

3. To exit Setup Utility without changing any settings, use the arrow keys to select Exit > Exit Discarding

Changes, and then press

enter

.

Restoring default settings in Setup Utility

The following procedure explains how to restore the Setup Utility default settings. If Setup Utility is not already running, begin at step 1. If Setup Utility is already running, begin at step 2.

1. Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press

f10

.

– or –

Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press

esc

. When the Startup Menu is displayed, press

f10

.

2. Use the arrow keys to select Exit > Load Setup Defaults, and then press

enter

.

3. When the Setup Confirmation is displayed, press

enter

.

4. To save your change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving Changes, and then press

enter

.

The Setup Utility default settings go into effect when the computer restarts.

Your password, security, and language settings are not changed when you restore the factory default settings.

5–2

Downloaded from LpManual.com Manuals

Maintenance and Service Guide

Setup Utility (BIOS)

Exiting Setup Utility

You can exit Setup Utility with or without saving changes.

To exit Setup Utility and save your changes from the current session:

If the Setup Utility menus are not visible, press

esc

to return to the menu display. Then use the arrow keys to select Exit > Exit Saving Changes, and then press

enter

.

To exit Setup Utility without saving your changes from the current session:

If the Setup Utility menus are not visible, press

esc

to return to the menu display. Then use the arrow keys to select Exit > Exit Discarding Changes, and then press

enter

.

After either choice, the computer restarts in Windows.

Setup Utility Menus

The menu tables in this section provide an overview of Setup Utility options.

Some of the Setup Utility menu items listed in this chapter may not be supported by your computer.

Main menu

Select

System Information

To do this

■ View and change the system time and date.

■ View identification information about the computer.

■ View specification information, such as processor information, memory size, and system BIOS.

Security menu

Select

Administrator password

Power-On Password

To do this

Enter, change, or delete an administrator password.

Enter, change, or delete a power-on password.

Maintenance and Service Guide

Downloaded from LpManual.com Manuals

5–3

Setup Utility (BIOS)

System Configuration menu

Select

Language Support

Virtualization Technology (select models only)

Fan Always On

Fast Charge Mode

Action Keys Mode

Boot Options

Diagnostics menu

Select

Primary Hard Disk Self Test

Memory Test

To do this

Change the Setup Utility language.

Enable/disable the processor Virtualization Technology.

Enable/disable Fan Always On. When enabled, the computer fan will always be on.

Enable/disable the Fast Charge Mode for the primary and accessory batteries.

Enable/disable the Action Keys.

Set the following boot options:

■ POST Hot Key Delay (sec.)—Set the delay for the user to press hot keys in intervals of 5 seconds each (0, 5, 10,

15, 20).

■ IOS:

❐ Enable/disable IOS.

❐ Sets the delay for the user to start Windows in intervals of 5 seconds each (0, 5, 10, 15, 20).

■ Floppy Boot—Enable/disable boot from diskette.

■ Network Adapter Boot—Enable/disable boot from external

Network Adapter.

■ Boot Order—Set the boot order for:

❐ Notebook Hard Drive

❐ USB Diskette on Key/USB Hard Drive

❐ USB CD/DVD ROM Drive

❐ USB Floppy

❐ Network adapter

To do this

Run a comprehensive self-test on the hard drive.

Run a diagnostic test on the system memory.

5–4

Downloaded from LpManual.com Manuals

Maintenance and Service Guide

Setup Utility (BIOS)

Updating the BIOS

Updated versions of the BIOS may be available on the HP Web site.

Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs.

Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.

Updating the BIOS

Determining the BIOS version

To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer, you need to know the version of the system BIOS currently installed.

BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing

fn+esc

(if you are already in Windows) or by opening Setup Utility.

To use Setup Utility for displaying BIOS information:

1. Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press

f10

.

2. If Setup Utility does not open with the system information displayed, use the arrow keys to select the

Main menu.

When the Main menu is selected, BIOS and other system information is displayed.

3. To exit Setup Utility, use the arrow keys to select Exit > Exit Discarding Changes, and then press

enter

.

Downloading a BIOS update

Ä CAUTION: To prevent damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter. Do not download or install a BIOS update while the computer is running on battery power, docked in an optional docking device, or connected to an optional power source. During the download and installation, follow these instructions:

■ Do not disconnect power from the computer by unplugging the power cord from the AC outlet.

■ Do not shut down the computer or initiate Sleep or Hibernation.

■ Do not insert, remove, connect, or disconnect any device, cable, or cord.

To download a BIOS update:

1. Access the page on the HP Web site that provides software for your computer:

Select Start > Help and Support > Maintain.

2. Follow the instructions on the screen to identify your computer and access the BIOS update you want to download.

3. At the download area, follow these steps: a. Identify the BIOS update that is later than the BIOS version currently installed on your computer. Make a note of the date, name, or other identifier. You may need this information to locate the update later, after it has been downloaded to your hard drive.

b. Follow the instructions on the screen to download your selection to the hard drive.

Make a note of the path to the location on your hard drive where the BIOS update will be downloaded.

You will need to access this path when you are ready to install the update.

If you connect your computer to a network, consult the network administrator before installing any software updates, especially system BIOS updates.

Maintenance and Service Guide

Downloaded from LpManual.com Manuals

5–5

Setup Utility (BIOS)

BIOS installation procedures vary. Follow any instructions that are displayed on the screen after the download is complete. If no instructions are displayed, follow these steps:

1. Open Windows Explorer by selecting Start > Computer.

2. Double-click your hard drive designation. The hard drive designation is typically Local Disk (C:).

3. Using the hard drive path you recorded earlier, open the folder on your hard drive that contains the update.

4. Double-click the file that has an .exe extension (for example, filename.exe).

The BIOS installation begins.

5. Complete the installation by following the instructions on the screen.

After a message on the screen reports a successful installation, you can delete the downloaded file from your hard drive.

5–6

Downloaded from LpManual.com Manuals

Maintenance and Service Guide

6

Specifications

Computer specifications

Metric U.S.

Dimensions

Width

Depth

Height

Weight

Input power

Operating voltage

Operating current

Temperature

Operating (writing to optical disc)

Nonoperating

Relative humidity (noncondensing)

Operating

Nonoperating

Maximum altitude (unpressurized)

32.0 cm

21.5 cm

2.1 cm

1.79 kg

19.0 V dc @ 3.42 A - 65 W

3.42 A

5°C to 35°C

-20°C to 60°C

10% to 90%

5% to 95%

12.6 in

8.5 in

0.8 in

3.9 lbs

41°F to 95°F

-4°F to 140°F

Operating -15 m to 3,048 m -50 ft to 10,000 ft

Nonoperating -15 m to 12,192 m -50 ft to 40,000 ft

Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures.

Maintenance and Service Guide

Downloaded from LpManual.com Manuals

6–1

Specifications

13.1-in HD+ display specifications

Dimensions

Height

Width

Diagonal

Number of colors

Contrast ratio

Brightness

Pixel resolution

Pitch

Format

Configuration

Backlight

Character display

Total power consumption

Viewing angle

Metric U.S.

16.4 cm

29.0 cm

33.3 cm

Up to 16.8 million

250:1 (typical)

370 nits (typical)

6.5 in

11.4 in

13.1 in

0.279 × 0.279 mm

1600 × 900

RGB vertical stripe

LED

80 × 25

4.0 W

±40° horizontal, +120°/-40° vertical (typical)

6–2

Downloaded from LpManual.com Manuals

Maintenance and Service Guide

13.1-in HD display specifications

Dimensions

Height

Width

Diagonal

Number of colors

Contrast ratio

Brightness

Pixel resolution

Pitch

Format

Configuration

Backlight

Character display

Total power consumption

Viewing angle

Specifications

Metric U.S.

16.4 cm

29.0 cm

33.3 cm

Up to 16.8 million

250:1 (typical)

410 nits (typical)

6.5 in

11.4 in

13.1 in

0.279 × 0.279 mm

1366 × 768

RGB vertical stripe

LED

80 × 25

4.0 W

±40° horizontal, +120°/-40° vertical (typical)

Maintenance and Service Guide

Downloaded from LpManual.com Manuals

6–3

Specifications

Hard drive specifications

250-GB* 160-GB* 120-GB*

Dimensions

Height

Width

Weight

Interface type

Transfer rate

Security

Seek times (typical read, including setting)

Single track

Average

Maximum

Logical blocks

Disc rotational speed

Operating temperature

9.5 mm

70 mm

101 g

SATA

100 MB/sec

ATA security

9.5 mm

70 mm

101 g

SATA

100 MB/sec

ATA security

1.5 ms

12.0 ms

22.0 ms

488,397,168

2.0 ms

12.0 ms

22.0 ms

312,581,808

5400 rpm 5400 rpm

5°C to 55°C (41°F to 131°F)

9.5 mm

70 mm

101 g

SATA

100 MB/sec

ATA security

2.0 ms

12.0 ms

22.0 ms

234,436,356

5400 rpm

*1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications may differ slightly.

Certain restrictions and exclusions apply. Contact technical support for details.

6–4

Downloaded from LpManual.com Manuals

Maintenance and Service Guide

Blu-ray ROM DVD±R/RW SuperMulti Double-Layer Drive specifications

Specifications

Applicable disc

Access time

Random

Cache buffer

Data transfer rate

2X BD-RAM

8X DVD

16X CD-R

16X CD-RW

Read: Write:

BD-ROM, BD-ROM-DL, BD-R,

BD-R-DL, BD-RE, BD-RE-DL,

DVD-ROM, DVD+R,

DVD+R-DL, DVD+RW, DVD-R,

DVD-R-DL, DVD-RW,

DVD-RAM (Ver.2), CD-DA,

CD-ROM (mode 1 and mode 2), CD-ROM XA

(mode 2, form 1 and form 2),

Photo CD (single and multiple sessions), CD Extra, CD-R,

CD-RW, and CD-TEXT

DVD-RAM (Ver.2), DVD+R,

DVD-R, CD-R, and CD-ROM

BD

< 230 ms

4.5 MB

DVD

< 180 ms

9 MB/sec

2,400 KB/sec

2,400 KB/sec

2,400 KB/sec

Maintenance and Service Guide

Downloaded from LpManual.com Manuals

6–5

Specifications

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications

Applicable disc Read:

CD-DA, CD+(E)G, CD-MIDI,

CD-TEXT, CDROM,

CD-ROM XA,

MIXED MODE CD, CD-I,

CD-I Bridge (Photo-CD,

Video CD), Multisession CD

(Photo-CD, CD-EXTRA,

Portfolio, CD-R, CD-RW),

CD-R, CD-RW, DVD-ROM

(DVD-5, DVD-9, DVD-10,

DVD-18), DVD-R, DVD-RW,

DVD+R, DVD+RW, DVD-RAM

CD

< 175 ms

2.5 MB

Write:

CD-R and CD-RW DVD+R,

DVD+RW, DVD-R, DVD-RW,

DVD-RAM

DVD

< 230 ms

Access time

Random

Cache buffer

Data transfer rate

24X CD-ROM

8X DVD

24X CD-R

16X CD-RW

8x DVD+R

4X DVD+RW

8X DVD-R

4X DVD-RW

2.4X DVD+R(9)

5X DVD-RAM

Transfer mode

3,600 KB/sec

10,800 KB/sec

3,600 KB/sec

2,400 KB/sec

10,800 KB/sec

5,400 KB/sec

10,800 KB/sec

5,400 KB/sec

2,700 KB/sec

6,750 KB/sec

Multiword DMA mode

6–6

Downloaded from LpManual.com Manuals

Maintenance and Service Guide

Specifications

System DMA specifications

Hardware

DMA0

DMA1*

DMA2*

DMA3

DMA4

DMA5*

DMA system function

Not applicable

Not applicable

Not applicable

Not applicable

Direct memory access controller

Not applicable

DMA6

DMA7

Not assigned

Not assigned

*ExpressCard controller can use DMA 1, 2, or 5.

System memory map specifications

Size Memory function

640 KB 00000000–0009FFFF Base memory

128 KB

64 KB

64 KB

000A0000–000BFFFF

000C0000–000CFFFF

000E8000–000FFFFF

00100000–XFFFFFFF

Video memory

Video BIOS

System BIOS

Extended memory (based on memory installed)

(X+1)0000000–FEDFFFFF

FED00000–FED003FF

PCI bus

High-precision event timer

Maintenance and Service Guide

Downloaded from LpManual.com Manuals

6–7

Specifications

System interrupt specifications

Hardware IRQ

IRQ0

IRQ1

IRQ8

IRQ12

IRQ13

IRQ16

IRQ17*

IRQ18

IRQ19

IRQ20

System function

System timer

Standard 101-/102-key or Microsoft natural keyboard

System CMOS/real-time clock

Synaptics PS/2 TouchPad

Numeric data processor

Intel ICH9 family USB universal host controller 2937

Mobile Intel 4 Series express chipset family

High-definition audio controller

Intel ICH9 family USB universal host controller 2938

Marvell Yukon 88E8072 PCIE-gigabit Ethernet controller

Intel ICH9 family USB universal host controller 2939

Intel ICH9 family USB universal host controller 2936

Intel ICH9 family USB2 enhanced controller 293C

Intel ICH9 family USB2 enhanced controller 293A

Intel ICH9 family USB universal host controller 2934

Intel ICH9M-E/M SATA AHCI controller

Intel ICH9 family USB universal host controller 2935

IRQ21

IRQ22

*Default configuration; other possible audio configurations are IRQ5, IRQ7, IRQ9, IRQ10, or none.

ExpressCards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or IRQ15. Either the infrared or the serial port may assert IRQ3 or IRQ4.

For operating systems after Windows 2000, APIC (advanced programming interrupt controller) is used.

6–8

Downloaded from LpManual.com Manuals

Maintenance and Service Guide

Specifications

System I/O address specifications

I/O address (hex)

000–01F

020–021

024–025

028–029

02C–03D

02E–02F

030–031

034–035

038–039

03C–03D

System function (shipping configuration)

DMA controller

Program interrupt controller

Program interrupt controller

Program interrupt controller

Program interrupt controller

Motherboard resources

Program interrupt controller

Program interrupt controller

Program interrupt controller

Program interrupt controller

060

061

062

063

064

065

066

067

070

071–077

080

081–091

092

093–09F

0A0–0A1

0A4–0A5

0A8–0A9

0AC–0AD

0B0–0B1

0B2–0B3

0B4–0B5

0B8–0B9

0BC–0BD

Maintenance and Service Guide

Downloaded from LpManual.com Manuals

Standard 101-/102-key or Microsoft natural keyboard

Motherboard resources

Microsoft ACPI-compliant embedded controller

Motherboard resources

Standard 101-/102-key or Microsoft natural keyboard

Motherboard resources

Microsoft ACPI-compliant embedded controller

Motherboard resources

Motherboard resources

System CMOS/real-time clock

Motherboard resources

Direct memory access controller

Motherboard resources

Direct memory access controller

Program interrupt controller

Program interrupt controller

Program interrupt controller

Program interrupt controller

Program interrupt controller

Motherboard resources

Program interrupt controller

Program interrupt controller

Program interrupt controller

(Continued)

6–9

Specifications

I/O address (hex)

0F0–0F0

0200–027F

3B0–3BB

3C0–3DF

4D0–4D1

500–57F

1000–1003

1010–101F

2000–2FFF

3000–4FFF

5000–6FFF

7000–701F

7020–703F

7040–705F

7060–707F

7080–709F

70A0–70BF

70C0–70DF

70E0–70E7

70E8–70EF

70F0–70F7

70F8–70FB

70FC–70FF

FE80–EF8F

FFFF

System function (shipping configuration)

Numeric data processor

Motherboard resources

Mobile Intel 4 Series express chipset family

Mobile Intel 4 Series express chipset family

Programmable interrupt controller

Motherboard resources

Motherboard resources

Motherboard resources

ICH9 family PCI express root port6-294A

ICH9 family PCI express root port5-2948

ICH9 family PCI express root port3-2944

ICH9M-E/M SATA AHCI controller

ICH9 family USB universal host controller 2936

ICH9 family USB universal host controller 2935

ICH9 family USB universal host controller 2934

ICH9 family USB universal host controller 2939

ICH9 family USB universal host controller 2938

ICH9 family USB universal host controller 2937

ICH9M-E/M SATA AHCI controller

ICH9M-E/M SATA AHCI Controller

Mobile Intel 4 Series express chipset family

ICH9M-E/M SATA AHCI controller

ICH9M-E/M SATA AHCI controller

Motherboard resources

Motherboard resources

6–10

Downloaded from LpManual.com Manuals

Maintenance and Service Guide

7

Screw listing

This chapter provides specification and reference information for the screws used in the computer. The screws listed in this chapter are available in the Screw Kit, spare part number 538341-001.

Phillips PM2.0×6.0 screw

Color

Silver

Quantity

3 6.0 mm

Where used: 3 screws that secure the top cover to the computer

2.0 mm 5.0 mm

Maintenance and Service Guide

Downloaded from LpManual.com Manuals

7–1

Screw listing

Phillips PM2.0×6.0 screw

Color

Black

Quantity

2 6.0 mm 2.0 mm

Where used: 2 screws that secure the system board to the base enclosure

5.0 mm

7–2

Downloaded from LpManual.com Manuals

Maintenance and Service Guide

Phillips PM2.0×3.0 screw

Color

Silver

Quantity

6 3.0 mm

Where used: 6 screws that secure the top cover to the base enclosure

2.0 mm 4.5 mm

Screw listing

Maintenance and Service Guide

Downloaded from LpManual.com Manuals

7–3

Screw listing

Phillips PM1.5×1.5 screw

Color

Silver

Quantity

45 1.5 mm

Where used: 45 screws that secure the keyboard to the top cover

1.5 mm 3.0 mm

7–4

Downloaded from LpManual.com Manuals

Maintenance and Service Guide

Phillips PM2.0×4.0 screw

Color

Black

Quantity

10 4.0 mm 2.0 mm

Where used: 3 screws that secure the Digital Media Slot board to the base enclosure

4.5 mm

Screw listing

Maintenance and Service Guide

Downloaded from LpManual.com Manuals

7–5

Screw listing

Where used: 2 screws that secure the WLAN module to the system board

Where used: 5 screws that secure the system board to the base enclosure

7–6

Downloaded from LpManual.com Manuals

Maintenance and Service Guide

Phillips PM1.5×3.0 screw

Color

Silver

Quantity

8 3.0 mm 1.5 mm

Where used: One screw that secures the mass storage device bracket to the base enclosure

4.0 mm

Screw listing

Maintenance and Service Guide

Downloaded from LpManual.com Manuals

7–7

Screw listing

Where used: One screw that secures the power connector bracket to the base enclosure

Where used: 6 screws that secure the fan/heat sink assembly to the system board

7–8

Downloaded from LpManual.com Manuals

Maintenance and Service Guide

Phillips PM2.0×5.0 screw

Color

Black

Quantity

4 5.0 mm 2.0 mm

Where used: 2 screws that secure the speaker assembly to the base enclosure

5.0 mm

Screw listing

Maintenance and Service Guide

Downloaded from LpManual.com Manuals

7–9

Screw listing

Where used: 2 screws that secure the display assembly to the computer

7–10

Downloaded from LpManual.com Manuals

Maintenance and Service Guide

8

Backup and recovery

Recovery after a system failure is as complete as your most current backup. HP recommends that you create recovery discs immediately after software setup. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup.

Tools provided by the operating system and HP Recovery Manager software are designed to help you with the following tasks for safeguarding your information and restoring it in case of a system failure:

Creating a set of recovery discs (Recovery Manager software feature). Recovery discs are used to start up

(boot) your computer and restore the operating system and software programs to factory settings in case of system failure or instability.

Backing up your information regularly to protect your important system files.

Creating system restore points (operating system feature). System restore points allow you to reverse undesirable changes to your computer by restoring the computer to an earlier state.

Recovering a program or driver (Recovery Manager software feature). This feature helps you reinstall a program or driver without performing a full system recovery.

Performing a full system recovery (Recovery Manager software feature). With Recovery Manager, you can recover your full factory image if you experience system failure or instability. Recovery Manager works from a dedicated recovery partition (select models only) on the hard drive or from recovery discs you create.

Computers with a solid-state drive (SSD) may not have a recovery partition. Recovery discs have been included for computers that do not have a partition. Use these discs to recover your operating system and software. To check for the presence of a recovery partition, select Start, right-click Computer, click Manage, and then click

Disk Management. If the partition is present, an HP Recovery drive is listed in the window.

Maintenance and Service Guide

Downloaded from LpManual.com Manuals

8–1

Backup and recovery

Creating recovery discs

HP recommends that you create recovery discs to be sure that you can restore your system to its original factory state if you experience serious system failure or instability. Create these discs after setting up the computer for the first time.

Handle these discs carefully and keep them in a safe place. The software allows the creation of only one set of recovery discs.

If your computer does not include an integrated optical drive, you can use an optional external optical drive

(purchased separately) to create recovery discs, or you can purchase recovery discs for your computer from the

HP Web site.

Note the following guidelines before creating recovery discs:

You will need high-quality DVD-R, DVD+R, BD-R (writable Blu-ray), or CD-R discs. All these discs are purchased separately. DVDs and BDs have a much higher capacity than CDs. If you use CDs, up to 20 discs may be required, whereas only a few DVDs or BDs are required.

Read-write discs, such as CD-RW, DVD±RW, double-layer DVD±RW, and BD-RE (rewritable Blu-ray) discs, are not compatible with the Recovery Manager software.

The computer must be connected to AC power during this process.

Only one set of recovery discs can be created per computer.

Number each disc before inserting it into the optical drive.

If necessary, you can exit the program before you have finished creating the recovery discs. The next time you open Recovery Manager, you will be prompted to continue the disc creation process.

To create a set of recovery discs:

1. Select Start > All Programs > Recovery Manager > Recovery Disc Creation.

2. Follow the on-screen instructions.

8–2

Downloaded from LpManual.com Manuals

Maintenance and Service Guide

Backup and recovery

Backing up your information

As you add new software and data files, you should back up your system on a regular basis to maintain a reasonably current backup. Back up your system at the following times:

At regularly scheduled times

Set reminders to back up your information periodically.

Before the computer is repaired or restored

Before you add or modify hardware or software

Note the following when backing up:

Create system restore points using the Windows System Restore feature, and periodically copy them to disc.

Store personal files in the Documents library and back up this folder periodically.

Back up templates stored in their associated programs.

Save customized settings in a window, toolbar, or menu bar by taking a screen shot of your settings. The screen shot can be a time-saver if you have to reset your preferences.

To copy the screen and paste it into a word-processing document, follow these steps:

1. Display the screen.

2. Copy the screen:

To copy only the active window, press

alt+prt sc

.

To copy the entire screen, press

prt sc

.

3. Open a word-processing document, and then select Edit > Paste.

4. Save the document.

You can back up your information to an optional external hard drive, a network drive, or discs.

When backing up to discs, use any of the following types of discs (purchased separately): CD-R, CD-RW,

DVD+R, DVD-R, or DVD±RW. The discs you use will depend on the type of optical drive installed in your computer.

DVDs store more information than CDs, so using them for backup reduces the number of recovery discs required.

When backing up to discs, number each disc before inserting it into the optical drive of the computer.

Maintenance and Service Guide

Downloaded from LpManual.com Manuals

8–3

Backup and recovery

Using Windows Backup and Restore

To create a backup using Windows Backup and Restore, follow these steps:

Be sure that the computer is connected to AC power before you start the backup process.

The backup process may take over an hour, depending on file size and the speed of the computer.

1. Select Start > All Programs > Maintenance > Backup and Restore.

2. Follow the on-screen instructions to set up and create a backup.

Windows includes the User Account Control feature to improve the security of your computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing

Windows settings. Refer to Help and Support for more information.

Using system restore points

When you back up your system, you are creating a system restore point. A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you want to reverse subsequent changes made to your system.

Recovering to an earlier restore point does not affect data files saved or e-mails created since the last restore point.

You also can create additional restore points to provide increased protection for your system files and settings.

When to create restore points

Before you add or extensively modify software or hardware

Periodically, whenever the system is performing optimally

If you revert to a restore point and then change your mind, you can reverse the restoration.

Create a system restore point

1. Select Start > Control Panel > System and Security > System.

2. In the left pane, click System Protection.

3. Click the System Protection tab.

4. Under Protection Settings, select the disk for which you want to create a restore point.

5. Click Create.

6. Follow the on-screen instructions.

8–4

Downloaded from LpManual.com Manuals

Maintenance and Service Guide

Backup and recovery

Restore to a previous date and time

To revert to a restore point (created at a previous date and time), when the computer was functioning optimally, follow these steps:

1. Select Start > Control Panel > System and Security > System.

2. In the left pane, click System protection.

3. Click the System Protection tab.

4. Click System Restore.

5. Follow the on-screen instructions.

Performing a recovery

You can recover only files that you have previously backed up. HP recommends that you use HP Recovery

Manager to create a set of recovery discs (entire drive backup) as soon as you set up your computer.

Recovery Manager software allows you to repair or restore the system if you experience system failure or instability. Recovery Manager works from recovery discs or from a dedicated recovery partition (select models only) on the hard drive. However, if your computer includes a solid-state drive (SSD), you may not have a recovery partition. If that is the case, recovery discs have been included with your computer. Use these discs to recover your operating system and software.

Windows has its own built-in repair features, such as System Restore. If you have not already tried these features, try them before using Recovery Manager.

Recovery Manager recovers only software that was preinstalled at the factory. Software not provided with this computer must be downloaded from the manufacturer's Web site or reinstalled from the disc provided by the manufacturer.

Recovering from the recovery discs

To restore the system from the recovery discs:

1. Back up all personal files.

2. Insert the first recovery disc into the optional external optical drive and restart the computer.

3. Follow the on-screen instructions.

Maintenance and Service Guide

Downloaded from LpManual.com Manuals

8–5

Backup and recovery

Recovering from the dedicated recovery partition (select models only)

Computers with an SSD may not have a recovery partition. If the computer does not have a recovery partition, you will not be able to recover using this procedure. Recovery discs have been included for computers that do not have a partition. Use these discs to recover your operating system and software.

On some models, you can perform a recovery from the partition on the hard drive, accessed by pressing either the

Start button or

f11

. This restores the computer to its factory condition.

To restore the system from the partition, follow these steps:

1. Access Recovery Manager in either of the following ways:

Select Start > All Programs > Recovery Manager > Recovery Manager.

– or –

Turn on or restart the computer, and then press message is displayed at the bottom of the screen. Then, press

f11

while the “Press <F11> for recovery” message is displayed on the screen.

esc

while the “Press the ESC key for Startup Menu”

2. Click System Recovery in the Recovery Manager window.

3. Follow the on-screen instructions.

8–6

Downloaded from LpManual.com Manuals

Maintenance and Service Guide

Audio-in (microphone)

Pin

1

2

3

Signal

Audio signal in

Audio signal in

Ground

9

Connector pin assignments

Maintenance and Service Guide

Downloaded from LpManual.com Manuals

9–1

Connector pin assignments

Audio-out (headphone)

2

3

Pin

1

Signal

Audio out, left channel

Audio out, right channel

Ground

9–2

Downloaded from LpManual.com Manuals

Maintenance and Service Guide

HDMI

11

12

13

14

7

8

9

10

15

16

17

18

19

5

6

3

4

Pin

1

2

Signal

TMDS data 2+

TMDS data 2 shield

TMDS data 2-

TMDS data 1+

TMDS data 1 shield

TMDS data 1-

TMDS data 0+

TMDS data 0 shield

TMDS data 0-

TMDS clock+

TMDS clock shield

TMDS clock-

CEC

No connected

DDC clock

DDC data

Ground

+5V power

Hot plug detect

Connector pin assignments

Maintenance and Service Guide

Downloaded from LpManual.com Manuals

9–3

Connector pin assignments

Universal Serial Bus

2

3

4

Pin

1

Signal

+5 VDC

Data

Data +

Ground

9–4

Downloaded from LpManual.com Manuals

Maintenance and Service Guide

10

Power cord set requirements

The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC.

The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.

Power cord sets for use in other countries and regions must meet the requirements of the country or region where the computer is used.

Requirements for all countries and regions

The following requirements are applicable to all countries and regions:

The length of the power cord set must be at least 1.5 m (5.0 ft) and no more than 2.0 m (6.5 ft).

All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used.

The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or

250 V AC, as required by the power system of each country or region.

The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer.

Maintenance and Service Guide

Downloaded from LpManual.com Manuals

10–1

Power cord set requirements

Requirements for specific countries and regions

Country/region Accredited agency Applicable note number

Australia EANSW 1

Austria OVE 1

Belgium CEBC 1

Canada CSA 2

Denmark DEMKO

Finland FIMKO

1

1

France UTE 1

Germany VDE 1

The Netherlands KEMA

Norway NEMKO

The People's Republic of China

South Korea

CCC

EK

Sweden SEMKO

Switzerland SEV

Taiwan BSMI 4

The United Kingdom BSI 1

1

1

5

4

1

1

The United States UL 2

1. The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.

2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole grounding type with a NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.

3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the Japanese

Dentori Law. The flexible cord must be Type VCT or VCTF, 3-conductor, 1.00-mm² conductor size. The wall plug must be a two-pole grounding type with a Japanese Industrial Standard C8303 (7 A, 125 V) configuration.

4. The flexible cord must be Type RVV, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.

5. The flexible cord must be Type VCTF, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.

10–2

Downloaded from LpManual.com Manuals

Maintenance and Service Guide

11

Recycling

Battery

When a battery has reached the end of its useful life, do not dispose of it in general household waste. Follow the local laws and regulations in your area for computer battery disposal.

Display

Å WARNING: The backlight contains mercury. Exercise caution when removing and handling the backlight, to avoid damaging this component and causing exposure to the mercury.

Ä

CAUTION: The procedures in this chapter can result in damage to display components. The only components intended for recycling purposes are the liquid crystal display (LCD) panel and the backlight. When you remove these components, handle them carefully.

Materials Disposal. The backlight in the display assembly of this HP product contains mercury, which might require special handling at end-of-life. Disposal of mercury may be regulated because of environmental considerations. For disposal or recycling information, contact your local authorities, or see the Electronic

Industries Alliance (EIA) Web site at http://www.eiae.org

.

This section provides disassembly instructions for the display assembly. The display assembly must be disassembled to gain access to the backlight 1 and the liquid crystal display (LCD) panel 2.

The procedures provided in this chapter are general disassembly instructions. Specific details, such as screw sizes, quantities, and locations, and component shapes and sizes, can vary from one computer model to another.

Maintenance and Service Guide

Downloaded from LpManual.com Manuals

11–1

Recycling

To disassemble the display assembly, follow these steps:

1. Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly.

2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly.

3. Remove the display bezel 3.

11–2

Downloaded from LpManual.com Manuals

Maintenance and Service Guide

4. Disconnect all display panel cables 1 from the display inverter, and then remove the inverter 2.

Recycling

5. Remove all screws 1 that secure the display panel assembly to the display enclosure.

6. Remove the display panel assembly 2 from the display enclosure.

7. Turn the display panel assembly upside down.

8. Remove all screws that secure the display panel frame to the display panel.

Maintenance and Service Guide

Downloaded from LpManual.com Manuals

11–3

Recycling

9. Use a sharp-edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame.

10. Remove the display panel frame 2 from the display panel.

11. Remove the screws 1 that secure the backlight cover to the display panel.

12. Lift the top edge of the backlight cover 2 and swing it outward.

13. Remove the backlight cover.

14. Turn the display panel right-side up.

15. Remove the backlight cables 1 from the clip 2 in the display panel.

11–4

Downloaded from LpManual.com Manuals

Maintenance and Service Guide

Recycling

16. Turn the display panel upside down.

17. Remove the backlight frame from the display panel.

Å

WARNING: The backlight contains mercury. Exercise caution when removing and handling the backlight, to avoid damaging this component and causing exposure to the mercury.

18. Remove the backlight from the backlight frame.

Maintenance and Service Guide

Downloaded from LpManual.com Manuals

11–5

Recycling

19. Disconnect the display cable 1 from the LCD panel.

20. Remove the screws 2 that secure the LCD panel to the display rear panel.

21. Release the LCD panel 3 from the display rear panel.

22. Release the tape 4 that secures the LCD panel to the display rear panel.

23. Remove the LCD panel.

24. Recycle the LCD panel and backlight.

11–6

Downloaded from LpManual.com Manuals

Maintenance and Service Guide

Index

A

AC adapter, spare part numbers

3–7

,

3–9

,

3–10

accessory battery connector

2–8

action keys

2–3

antennas disconnecting

4–17

locations

2–1

audio, product description

1–3

audio-in jack connector pinout

9–1

location

2–7

audio-out jack connector pinout

9–2

location

2–7

B

base enclosure, spare part number

3–5

,

3–10

battery removal

4–7

spare part numbers

3–5

,

3–10

,

4–7

battery bay

2–8

battery light

2–6

battery release latch

2–8

Bluetooth module removal

4–18

spare part number

3–5

,

3–9

,

4–18

Bluetooth module cable removal

4–18

spare part number

3–5

,

3–10

,

4–18

Blu-ray ROM DVD±R/RW SuperMulti Double-Layer

Drive precautions

4–2

spare part number

3–6

,

3–10

specifications

6–5

bottom components

2–8

button components

2–2

buttons power

2–2

TouchPad

2–5

TouchPad on/off

2–5

C

cables, service considerations

4–1

caps lock light

2–4

chipset, product description

1–1

components bottom

2–8

button

2–2

buttons

2–2

display

2–1

front

2–6

keys

2–3

left-side

2–6

lights

2–4

right-side

2–7

switches

2–2

top

2–1

TouchPad and TouchPad buttons

2–5

computer feet locations

4–6

spare part number

4–6

computer specifications

6–1

connector pinout audio-in jack

9–1

audio-out jack

9–2

HDMI port

9–3

headphone jack

9–2

microphone jack

9–1

USB port

9–4

connectors, service considerations

4–1

D

Diagnostics menu

5–4

Digital Media Slot

2–6

Digital Media Slot board removal

4–12

spare part number

3–5

,

3–10

,

4–12

display assembly removal

4–19

spare part numbers

3–4

,

3–9

,

4–19

display components illustrated

2–1

recycling

11–1

display inverter, removal

11–3

display panel, product description

1–2

display switch

2–1

drive light

2–7

Maintenance and Service Guide

Downloaded from LpManual.com Manuals

Index–1

Index

DVD±RW and CD-RW SuperMulti Double-Layer

Combo Drive precautions

4–2

spare part number

3–6

,

3–10

specifications

6–6

E

electrostatic discharge

4–2

equipment guidelines

4–4

esc

key

2–3

Ethernet, product description

1–3

external media card, product description

1–3

F

fan/heat sink assembly removal

4–27

spare part number

3–5

,

3–10

,

4–27

feet locations

4–6

spare part number

4–6

fn

key

2–3

front components

2–6

G

graphics, product description

1–1

grounding equipment and methods

4–2

H

hard drive product description

1–2

removal

4–15

spare part numbers

3–5

,

3–6

,

3–9

,

4–15

specifications

6–4

Hard Drive Mounting Kit, spare part number

3–5

,

3–6

,

3–10

HDMI port connector pinout

9–3

location

2–7

HDMI-to-VGA adapter, spare part number

3–7

,

3–9

headphone jack connector pinout

9–2

location

2–7

J

jacks audio-in

2–7

audio-out

2–7

headphone

2–7

microphone

2–7

K

key components

2–3

keyboard product description

1–4

removal

4–10

spare part numbers

3–4

,

3–9

,

4–10

Index–2

Downloaded from LpManual.com Manuals keys action

2–3

esc

2–3

fn

2–3

Windows applications

2–3

Windows logo

2–3

L

left-side components

2–6

light components

2–4

lights battery

2–6

caps lock

2–4

drive

2–7

mute

2–4

power

2–4

TouchPad

2–4

wireless

2–4

M

Main menu

5–3

mass storage device illustrated

3–6

product description

1–2

removal

4–15

spare part numbers

3–5

,

3–6

,

4–15

memory module removal

4–26

spare part numbers

3–5

,

3–9

,

4–26

memory, product description

1–2

microphone locations

2–1

product description

1–2

microphone jack connector pinout

9–1

location

2–7

model description

3–2

,

4–5

modem, product description

1–3

mute light

2–4

O

operating system, product description

1–4

optical drive precautions

4–2

product description

1–2

spare part numbers

3–6

,

3–10

specifications

6–5

,

6–6

P

packing guidelines

4–3

part number description

3–2

,

4–5

plastic parts

4–1

pointing device, product description

1–4

Maintenance and Service Guide

ports

HDMI

2–7

product description

1–4

Universal Serial Bus (USB)

2–7

power button

2–2

power connector

2–6

power connector cable removal

4–23

spare part number

3–4

,

3–10

,

4–23

power cord set requirements

10–1

spare part numbers

3–7

,

3–8

power light

2–4

power requirements, product description

1–3

processor, product description

1–1

product description audio

1–3

chipset

1–1

display panel

1–2

Ethernet

1–3

external media card

1–3

graphics

1–1

keyboard

1–4

memory

1–2

microphone

1–2

modem

1–3

operating system

1–4

optical drive

1–2

pointing device

1–4

ports

1–4

power requirements

1–3

processor

1–1

security

1–4

serviceability

1–4

wireless

1–3

product name

1–1

,

3–2

,

4–5

product number description

3–2

,

4–5

R

recovery, system

8–1

recycling battery

11–1

display components

11–1

removal/replacement preliminaries

4–1

procedures

4–6

right-side components

2–7

RJ45-to-USB adapter, spare part number

3–7

,

3–10

RTC battery removal

4–25

spare part number

3–5

,

3–10

,

4–25

Rubber Feet Kit, spare part number

3–5

,

3–10

,

4–6

Index–3

Downloaded from LpManual.com Manuals

Index

S

SATA cable removal

4–24

spare part number

3–5

,

3–10

,

4–24

Screw Kit, spare part number

3–7

,

3–10

screw listing

7–1

security cable slot

2–7

Security menu

5–3

security, product description

1–4

serial number

3–2

,

4–5

service considerations

4–1

service tag

3–1

,

4–5

serviceability, product description

1–4

Setup Utility

Diagnostics menu

5–4

Security menu

5–3

System Configuration menu

5–4

solid-state drive precautions

4–2

product description

1–2

removal

4–15

spare part number

3–5

,

3–6

,

3–9

,

4–15

Solid-state Drive Mounting Kit, spare part number

3–5

,

3–6

,

3–10

speaker assembly removal

4–13

spare part number

3–5

,

3–10

,

4–13

speakers

2–6

specifications

Blu-ray ROM DVD±R/RW SuperMulti

Double-Layer Drive

6–5

computer

6–1

display assembly

6–2

,

6–3

DVD±RW and CD-RW SuperMulti Double-Layer

Combo Drive

6–6

hard drive

6–4

optical drive

6–5

,

6–6

system DMA

6–7

system I/O address

6–9

system interrupt

6–8

system memory map

6–7

switch components

2–2

system board removal

4–20

spare part numbers

3–4

,

3–9

,

3–10

,

4–20

System Configuration menu

5–4

system DMA specifications

6–7

system I/O address specifications

6–9

system interrupt specifications

6–8

system memory map specifications

6–7

system recovery

8–1

Maintenance and Service Guide

Index

T

tools required

4–1

top components

2–1

top cover removal

4–8

spare part number

3–4

,

3–10

,

4–8

TouchPad

2–5

TouchPad button

2–5

TouchPad light

2–4

TouchPad on/off button

2–5

U

Universal Serial Bus (USB) port connector pinout

9–4

location

2–7

V

vent

2–6

,

2–7

,

2–8

W

warranty period

3–2

,

4–5

webcam

2–1

webcam light

2–1

Windows applications key

2–3

Windows logo key

2–3

wireless antennas disconnecting

4–17

locations

2–1

wireless light

2–4

wireless, product description

1–3

WLAN module removal

4–16

spare part numbers

3–4

,

3–5

,

3–8

,

4–16

workstation guidelines

4–4

Index–4

Downloaded from LpManual.com Manuals

Maintenance and Service Guide

Was this manual useful for you? yes no
Thank you for your participation!

* Your assessment is very important for improving the work of artificial intelligence, which forms the content of this project

Download PDF

advertisement