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Q-See QR404 User`s manual
QR404
User’s Manual
Contact Us:
Digital Peripheral Solutions, Inc.
8015 E. Crystal Drive
Anaheim, CA 92807
Website:
http://www.Q-See.com
Customer Service:
Phone: 877-998-3440 x 538
Email:cs@dpsi-usa.com
Tech Support:
Phone: 877-998-3440 x 539
Email:ts@dpsi-usa.com
Fax:
714-998-3509
Revised 3/1/2010
QR404 User Manual
CONTENTS
Chapter 1: DVR Features .................................................................................................................... 2
Chapter 2: Layout ............................................................................................................................... 3
2.1: Front Panel ................................................................................................................................................................... 3
2.2: Rear Panel ................................................................................................................................................................... 4
2.2.2: Remote Control ..................................................................................................................................................... 5
2.2.3 Mouse Operation .................................................................................................................................................... 5
Chapter 3: DVR Installation ................................................................................................................ 6
3.1: Hard Drive Installation .................................................................................................................................................. 6
3.2: Connecting Your DVR to Cameras and a Monitor ....................................................................................................... 6
3.3: Connecting the Power Supply ...................................................................................................................................... 6
Chapter 4: DVR Boot up ..................................................................................................................... 7
4.1: System Initialization ..................................................................................................................................................... 7
4.2: Main Interface............................................................................................................................................................... 7
4.3: Pop-Up Menu ............................................................................................................................................................... 7
Chapter 5: DVR Menu ......................................................................................................................... 8
5.1: Main Menu At-a-Glance ............................................................................................................................................... 8
5.2: Main Menu .................................................................................................................................................................... 9
5.2.1: Camera Setup ....................................................................................................................................................... 9
5.2.2: Record Setup ....................................................................................................................................................... 10
5.2.3: Network Setup ..................................................................................................................................................... 11
5.2.3.1: DHCP ............................................................................................................................................................ 11
5.2.3.2: PPPoE .......................................................................................................................................................... 11
5.2.3.3: STATIC.......................................................................................................................................................... 12
5.2.3.4: Port Forwarding ............................................................................................................................................ 13
5.2.3.5: Pop-Ups & ActiveX Controls ......................................................................................................................... 14
5.2.4: Recording Search ................................................................................................................................................ 15
5.2.5: Backup Recorded Files ....................................................................................................................................... 16
QR404 User Manual
5.2.6: Multi Player .......................................................................................................................................................... 17
5.2.7: Device Management............................................................................................................................................ 19
5.2.7.1: HDD Management ........................................................................................................................................ 19
5.2.7.2: Alarm Set ...................................................................................................................................................... 20
5.2.7.3: PTZ Setup..................................................................................................................................................... 21
5.2.7.4: Mobile Setup ................................................................................................................................................. 22
5.2.7.5: Mobile Phone Access ................................................................................................................................... 22
5.2.7.6: Motion Detect................................................................................................................................................ 27
5.2.8: System Function .................................................................................................................................................. 27
5.2.8.1: Time Set ........................................................................................................................................................ 27
5.2.8.2: Password ...................................................................................................................................................... 28
5.2.8.3: Video Setup .................................................................................................................................................. 28
5.2.8.4: Language ...................................................................................................................................................... 28
5.2.8.5: Info ................................................................................................................................................................ 28
5.2.8.6: System Maintenance .................................................................................................................................... 28
5.3: Menu Lock .................................................................................................................................................................. 29
5.4: Video Search .............................................................................................................................................................. 29
5.5: PTZ Control ................................................................................................................................................................ 29
5.6: Record ........................................................................................................................................................................ 30
5.7: Stop Recording ........................................................................................................................................................... 30
Chapter 6: Net-Viewer Program ....................................................................................................... 31
6.1: Enable Plug-Ins and Log-In to Net-Viewer ................................................................................................................. 31
6.2: Main Interface of Net-Viewer ...................................................................................................................................... 31
6.2.1: Menu .................................................................................................................................................................... 32
6.2.1.1: Live ............................................................................................................................................................... 32
6.2.1.2: Replay........................................................................................................................................................... 32
6.2.1.3: Setup ............................................................................................................................................................ 32
6.2.1.4: Logging Out of Net-Viewer ........................................................................................................................... 34
6.2.2: PTZ and Live Play Controls ................................................................................................................................. 34
Chapter 7: Specifications ................................................................................................................. 35
Chapter 8: Appendix ......................................................................................................................... 36
QR404 User Manual
8.1: Operation Function Table ........................................................................................................................................... 36
8.2: Setting up Alarm Record Mode .................................................................................................................................. 37
8.3: Troubleshooting .......................................................................................................................................................... 38
8.4: System Connections .................................................................................................................................................. 39
8.5: Accessories Included ................................................................................................................................................. 40
Q-See Product Warranty ................................................................................................................... 41
Customer Information Card ............................................................................................................. 42
QR404 User Manual
Safety Instructions
1. Use proper power source.
Do not use this product with a power source that applies more than specified voltage (100-240V AC).
2. Never insert anything metallic into the DVR case.
Putting something into the DVR case can be a source of dangerous electric shock.
3. Do not operate in wet & dusty area or use near water.
Avoid places like a damp basement or dusty hallway.
4. Do not expose this product to rain or use near water.
If this product accidentally gets wet, unplug it and contact an authorized dealer immediately.
5. Keep product surfaces clean and dry.
To clean the outside case of the DVR, use a cloth lightly dampened with water (no solvents).
6. Provide proper ventilation.
This DVR has a built in fan that properly ventilates the system.
7. If there are any unusual sounds or smells coming from the DVR, unplug it immediately and contact
Q-See.
Warning: You may be subjected to severe electrical shock if you remove the cover of the DVR.
8. Handle DVR box carefully.
If you accidentally drop your DVR on any hard surface, it may cause a malfunction. If the DVR doesn’t work
properly due to physical damage, contact an authorized dealer for repair or exchange.
9. Use standard lithium cell battery (preinstalled).
The standard lithium cell 3v battery located on the mother board should be replaced if the time clock resets during
a power outage. Warning! Unplug the DVR before replacing battery or you may be subjected to severe electrical
shock. Properly dispose of old batteries.
10. Make sure there is good air circulation around the unit.
This DVR system uses a hard drive for video storage which generates heat during operation. Do not block air
holes (bottom, upper, sides and back) of the DVR as they are designed to cool down the system while running.
Install or place this product in an area where there is good air circulation.
.
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QR404 User Manual
Chapter 1: DVR Features
Function
Real-Time
Monitoring
Save Files
Brief Description
Supports Real-Time Surveillance via Monitor
DVR Saves Real-Time Recording of Image Files to HDD
Backup Files Supports DVR Backup of Recorded Image Files via USB Flash Drive and Hard Drive
Playback Files Supports DVR single CH and Multiple CH Playback of Recorded Files
Network
Operation
Supports Remote Surveillance by Multiple Users Simultaneously
Alarm Setting Supports HDD & video input alarm management and external alarm signal inputs.
Mouse
Operation
Supports Mouse Operation for Faster Menu Navigation.
PTZ Control Supports PTZ camera operations through RS-485.
Other Features:
•
H.264 Video Compression Format; Supports CIF, D1 and HD1 Resolution
•
ADPCM Audio Compression Format
•
Windows Graphics Interface
•
BNC and VGA Video Out Ports
•
Supports Remote Live Viewing Via 3G Mobile Networks
•
Supports Sending Email Alerts When Motion is Detected by System
•
Triplex Recording Technology allows for Simultaneous Recording, Playback and Internet Transmission
•
Supports USB Mouse and Remote Control Operation
•
Rear USB 2.0 Ports For Back-Up, Upgrade and Mouse Operation
•
Supports Double Encoded Bit Network Transmission
•
Adjustable Video Package Time
•
Multiple Alarm Record Mode
•
Multiple Language OSD (On Screen Display)
•
Supports Auto Maintenance
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QR404 User Manual
Chapter 2: Layout
2.1: Front Panel
Item
Button Name
Symbol
Number
1
Function
POWER
If the “Green” Indicator Light is on, the System is Getting Power
INDICATOR
2
IR Receiver
3
HDD
CH 1
CH2
CH3
CH4
Receives Signal from Remote Control
When the “Red” Indicator Light Flashes, it Means the Hard Drive is Being Read or Written to
Select Single Channel Display
4
Display all Cameras in Live Display or Playback Mode
5
QUAD
6
REW

7
PAUSE

8
PLAY

Play Recorded Video
9
FWD

Move Right/Play Forward
10
STOP

Stop Playback/Stop Manual Recording
11
REC
12
MENU/ESC

Enter Main Menu or Exit Menu
13
UP

Move Up
14
SEL/EDIT

Select Key/Edit
15
DOWN

Move Down
16
PTZ
Move Left/Reverse
Pause/Play Frame by Frame, Dwell Time (Sequential Channel Switch) During Single
Camera Display
Start Manual Recording
Enter PTZ Control Mode
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QR404 User Manual
2.2: Rear Panel
Item Number
Name/Symbol
Description
1
CH1-CH4
2
VIDEO
OUTPUT
VIDEO
OUTPUT
3
AN1, AN2,
AN3, AN4
Audio Input
4
AUDIO
OUTPUT
5
LAN
6

USB Port
USB Mouse Connection
7
VGA
VGA Port
Connect to VGA Monitor
8
 O
Function
VIDEO INPUT Ch1-4 (BNC Interface) Connection
Connect Monitor Output (BNC Interface)
CH1-4 Audio Signal Input (RCA Interface) Connection
Audio Output Audio Signal Output (RCA Interface) Connection
Ethernet Port Intranet and Internet Connection (RJ-45 Interface)
Power Switch Turn Power On and Off
9
USB 2.0 Port USB Device (Flash Drive, Hard Drive) Connection
10
RS485 Alarm RS485 Interface
Port
DC12V
11
Power Port
Power Supply - DC12V 3A
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QR404 User Manual
2.2.2: Remote Control
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
1-8
9,0
ALL
MENU
▲
▼
◄/►
SEL

►

●

■
AUDIO
MUTE
Channel Select 1-8 ; Numeric key
Numeric Key
Preview all Channels
Enter/Exit Main Menu
Up Key
Down Key
Left / Right Key
Select Key/ Edit Key
Rewind
Play Recorded Events
Forward Key
Manual Recording
Pause / Frame Play
Manually Stop Recording or Playback
Play Audio from Selected Camera
Mute Audio
2.2.3 Mouse Operation
For your convenience, your Q-See DVR System can also be operated by a mouse in addition to the front panel
controls and remote control.
Function
Action
When your DVR is in Menu Lock mode, you can left click the mouse to generate a pop-up menu
then click on any sub menu to generate a pop-up log in window.
With your DVR in Menu unlock mode, left clicking on your mouse opens a pop-up dialog menu
that allows you to access your programming and configuration settings. Some of the options
available by left clicking include :
Left Click
•
•
•
•
•
•
Edit your record settings.
Playback recorded files.
Access a pull-down menu.
Control color and volume settings.
Choose your system’s language settings.
Double clicking the left key of your mouse maximizes the screen view.
With your DVR in Live Display mode, right clicking displays a pop-up menu which allows you to:
Right Click
Sliding Mouse
•
•
Exit system programming and configuration mode.
Close all configuration menu dialog boxes.
•
•
In Motion set mode, sliding the mouse will select the area of motion you wish to choose.
In Color Set mode, sliding the mouse allows you to access and adjust the color control
bar and the volume control bar.
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QR404 User Manual
Chapter 3: DVR Installation
3.1: Hard Drive Installation
Caution: NEVER Install or remove the hard drive while the DVR is running!
The model has a Hard Disk Drive (HDD) drawer. Please use key provided to open the drawer and insert the HDD
as follows:
(1) Remove screws and open DVR upper cover carefully;
(2) Insert Power Cord and data cable securely into matching ports on hard drive;
(3) Put the upper cover back carefully, re-attach screws.
3.2: Connecting Your DVR to Cameras and a Monitor
Connect camera cable to the Video Input port of the DVR. Connect the monitor to the Video Output port of the DVR
using a BNC connector (See Rear Panel Section 2.2).
To connect a PTZ speed dome to your DVR System, connect your PTZ Camera data cables to your RS485 A & B
ports. See Chapter 5 for a more detailed account of PTZ Camera configuration instructions.
3.3: Connecting the Power Supply
Only use the power adapter supplied with your DVR System. Failure to do so may result in unforeseen system
failures.
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QR404 User Manual
Chapter 4: DVR Boot up
4.1: System Initialization
After connecting the power adapter and turning on the power button, the
system will boot-up and you will see a “System Initializing” message (See
Picture 1).
4.2: Main Interface
(Picture 1)
Once the system initialization process is complete, the system will enter the
main interface (See Picture 2). If the system does not detect video input,
you will receive a “Video Loss” message for each camera as depicted in
Picture 2. Once the cameras have been connected, the Main Interface will
display a live feed from each camera in its own box (See Picture 2). You
can use the mouse to double-click on any of the live images in the Main
Interface panel to obtain a full screen view of the camera you choose to
zoom in on. Double-clicking a second time will zoom out of the single
camera view and switch you back to multi-camera view (See Picture 2).
Right-clicking your mouse will display a pop-up menu which allows you to
access various menu items. Clicking on any area outside the pop-up
menu will enable you to exit.
(Picture 2)
Note: When the DVR does not detect a HDD, the first box in the Main Interface will
display a character “H” and you will hear an accompanying alarm buzzer.
alarm off, go to [Device manageAlarm setting].
To turn the
Choose the “off” option next to “HDD
loss, HDD space not enough and alarm output”.
4.3: Pop-Up Menu
Once the System Initialization process is through, right-click your mouse in
the Main Interface mode and you will receive a pop-up menu. From here,
you can access the Main Menu, PTZ, Video Search, Mute, Start and Stop
Record, Start Rolling and Start Cruise options.
(Picture 3)
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QR404 User Manual
Chapter 5: DVR Menu
5.1: Main Menu At-a-Glance
Color Set
Camera
Dwell Time Display
Recording
Search
Network
Playback
Rec. Search
Detail File
File Backup
HDD Management
Main Menu
Alarm Setting
Device
Management
E-Mail Setting
PTZ Setting
Mobile
Motion
Area Setting
Time Setting
User Password
Video Setting
System
Language Select
System Information
System Maintenance
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QR404 User Manual
5.2: Main Menu
(Picture 4)
The right-click menu in the Main Interface mode (Picture 3) allows you
to access the Main Menu interface (Picture 4). You can use the right
click function of the mouse or the Menu button on the front panel of
the DVR to enter into the Main Menu interface. Use the mouse or the
FWD and REW button on your DVR’s front panel or remote control to
navigate around the Main Menu Interface and select the icon of the
program you wish to access (See Picture 4). Use the ESC button on
your DVR’s front panel to return to the previous window of the Main
Menu interface. Set your management permissions, configure your
devices, customize your recording parameters, and access your
System Functions (such as time, date and passwords) through the
Main Menu Interface. You can also configure the controls for your
Camera, Network, HDD, Alarm, PTZ, & Mobile Phone controls
through the Main Menu Interface.
5.2.1: Camera Setup
(Picture 5)
To set up the display name and position display of each camera, go to
[Main Menu  Camera] and you will receive a Camera Setup
interface (Shown as Picture 5). Through the Camera Setup interface,
you are able to choose a name for each of your connected cameras
up to 8 characters long. The Camera Setup interface (Picture 5) also
gives you the ability to choose which camera channels you wish to
enable live viewing of and which camera channels you wish to set up
with the ability to record. The Camera Setup interface is also where
you would set your DVR system up to automatically rotate through
your camera views and adjust the image brightness, saturation,
contrast and hue settings of each camera as well.
To set your system up to automatically rotate through your viewed
cameras in the Camera Setup interface, click on the [AUTOSEQ]
button (Picture 5). This will initiate a pop up AUTO ROTATION sub
menu (Picture 5A) that will allow you to choose the amount of time you
would like to view each camera from a drop-down list. Default
rotation time is set at 5 Seconds. However, you can adjust this setting
to range anywhere from 0 to 10 Seconds.
(Picture 5A)
To adjust the image brightness, saturation, contrast and hue settings
of each camera, click on the [SETUP] button under the column titled
“COLOR” on the Camera Setup interface (Picture 5). This will initiate
a pop-up [COLOR SETUP] sub menu where you can make your
desired changes (Picture 5B).
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QR404 User Manual
Please note that any modifications you make through the Camera
Setup interface will not be applied until you click the [APPLY] button at
the bottom of the dialog box (Picture 5). Once you do this, you will
then be prompted to save your settings, and you must click [OK] in
order for the changes to take effect. If you wish to abort the changes
you made, simply click the [Exit] button on the bottom of your dialog
box (Picture 5). By clicking on the [DEFAULT] button at the bottom of
your Color Setup dialog box (Picture 5) all system default values will
be reset to their original factory installed settings.
(Picture 5B)
5.2.2: Record Setup
The right click menu in the Main Interface mode (Picture 3) allows you
to access the Main Menu interface (Picture 4). To set up the recording
parameters and settings of your DVR, go to [Main Menu] [Record] to
enter into the [Record Setup] menu (Picture 6).
(Picture 6)
The [Record Setup] menu (Picture 6) allows you to turn the recording
status for each camera channel on and off, set the recorded image
quality and enable audio recording. This menu also allows you to
schedule your recording times and set your recording file sizes
through the quality setting.
The [RECORD] button on your Record Setup Menu (Picture 6) allows
you to turn each camera channel’s recording ability on or off. The
[QUALITY] button gives you the option of choosing the quality of your
recorded images from a drop down list for each individual camera
channel. The [AUDIO] button allows you to turn the audio input on or
off. When the audio is turned off, the DVR system will not record
audio and you will not hear sound during playback of your recorded
events.
(Picture 6A)
The [REC MODE] drop down list allows you to setup the system to
record 24 hours a day, on a set schedule or when motion is detected.
The [FILE SIZE] drop-down list allows you to set the maximum
recording time for all recorded files to be 15, 30, 45 or 60 minutes.
TIME SCHEDULED RECORDING: To set your system up to record on a time schedule, choose the TIME
SCHEDULE RECORD option on the REC MODE drop down list. To record 24 hours a day, choose the ALWAYS
option from the REC MODE drop down list. To record on motion or a set schedule, select Time Schedule Record
and click the “Schedule” option. Choosing this option will initiate a pop-up SCHEDULE interface which will allow you
to customize your scheduling options as illustrated by Picture 6A. You can choose from a pull down menu at the top
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QR404 User Manual
of your SCHEDULE interface to adjust the recording options for all channels or from the channels specified in the
drop down menu if you prefer to set the recording parameters for each individual channel separately.
You are also given the option of setting up the date parameters of your scheduled recordings by choosing from the
drop down menu on the bottom of your Schedule interface in the “From” and “To” options. Checking the ALARM
(motion record), GENERAL (always record) and NO RECORD boxes will allow you to further customize options for
your scheduled recordings.
If you decide that you do not wish to customize your system recording schedule, the Default recording schedule is as
follows:
Hr 01:00 am - 07:59 am: No recording (Not recording)
Hr 08:00 am - 18:59 pm: Normal recording
Hr 19:00 pm - 00:59 pm: Alarm recording (Record on activity or alarm only)
5.2.3: Network Setup
The right click menu in the Main Interface mode (Picture 3) allows you
to access the Main Menu interface (Picture 4). To set up the Network
settings of your DVR, go to [Main Menu] [Network Set] to enter into
[Network Setup] menu (Picture 7).
(Picture 7)
From the Network Setup menu (Picture 7), you can choose your
Network Type (DHCP, PPPoE, or Static), Port and Web Port (80 and
9000 by default) from a drop down list. Once you have configured
these, you can then view the DVR remotely over a network or the
internet.
5.2.3.1: DHCP
When selecting DHCP as your Network type, your Router will allocate
a DVR IP address automatically once you exit the Network Setup
menu. Write down the address assigned by your Router. It is
recommended you switch to the “Static” Network Type and enter the
address information here to avoid any discrepancies that might occur
in the event your Router auto generates a different address in the
future.
(Picture 8)
5.2.3.2: PPPoE
When selecting PPPoE as your Network type, you will need to input a
user and password provided by your internet service provider. Once
you have obtained those settings from your internet service provider,
you will need to set your web port as illustrated in Picture 8.
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QR404 User Manual
5.2.3.3: STATIC
When selecting Static as your Network type, you will
need to set the Network setting on the DVR to match
settings of your Router. To do this, bring up the
command prompt on any computer attached to your
Router by typing cmd into your Run program (Picture
9). Type in ipconfig at the prompt (see red arrow on
Picture 9) to access the router settings. Write down
the gateway and subnet mask numbers (Green
arrows on Picture 9) so you can enter them into the
network settings of the DVR (Picture 10).
To set up the Network settings of your DVR, go to
[Main Menu] [Network Set] to enter into [Network
Setup] menu (Picture 10). Select the Static option
from the “TYPE” drop down list on the Network Setup
menu (Picture 10). For the DVR’s IP address, use
the same first 3 sets of numbers as the gateway and
select a fourth set of numbers that is different than any
other device attached to the same router. If the IP
address of your computer in the ipconfig (BLUE arrow
in Picture 9) was a single or two digit number you
should be ok with any three digit number, if the
computer IP address ends with a number in the 100s
then you should use a number in the 200’s. Once you
enter the addresses hit OK button.
(Picture 9)
(Picture 10)
At the bottom of the NETWORK SETUP window there
is an option to setup the DVR to be accessed through
a DDNS service. Clicking on this button will pull up a
screen as seen in Picture 11. Through here, you can
set your DVR up to use a Dynamic Domain Name
Service. Keep in mind that a dynamic address can
change from time to time depending upon your service
provider. In the event that it does change, you will
need
to
go
to
a
website
such
as
www.myipaddress.com from a computer attached to
the same router as the DVR to figure out what that
new IP address is.
(Picture 11)
To avoid a change in IP Address by your Internet Service Provider, you can either ask your service provider for a
static IP Address or use a dynamic domain name service to get a domain name that can be linked to your dynamic
address. You can register for a domain name, user name, and password through our company’s myq-see.com
website. By registering, you can then enter your dynamic domain name into an Internet Explorer browser instead of
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QR404 User Manual
an IP address and be directed to whatever the current dynamic IP address is, so that you can always access the DVR
by entering the same address. This DVR also supports the DDNS service provided by dyndns. You can get more
information on how to use these services from the myq-see.com or www.dyndns.com website.
5.2.3.4: Port Forwarding
To access the DVR from a remote computer over the internet you will need to forward port 80 and port 9000 of the
Router the DVR is attached to, to the IP address of the DVR. You can get instructions on how to do this for most
popular routers by going to www.portforward.com. Once there, click on the orange “Routers” hyperlink in the second
paragraph as shown in Picture 12. Find the link to the brand and model of your router from the list of manufacturers
and click the “next button”. From there, click on the orange “Default Guide” link (BLUE box in Picture 13). This will
take you to the port forwarding instructions for your router.
When you access the DVR from a remote computer you also need to use a different address in the Internet Explorer
browser window. Instead of entering the IP address of the DVR you need to enter the public IP address of the router
the DVR is attached to. You can get this address by going to www.myipaddress.com from a computer that is attached
to the same router as the DVR. This website will display your address as illustrated in Picture 14. The example
below shows an IP Address of 76.254.183.54. Please make sure to take note of the address that you obtain for your
own Router and use it accordingly.
(Picture 12)
(Picture 13)
(Picture 14)
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QR404 User Manual
5.2.3.5: Pop-Ups & ActiveX Controls
To access the DVR through Internet Explorer after you have configured your network settings on your DVR to match
the settings of your Router and forwarded your ports as discussed above, you will need to modify your browser
controls to allow Pop-ups. To do this, go to the Internet Explorer tool bar and select the "tools" option (RED box in
Picture 15), then select the "Pop up Blocker" option and select "Turn Off Pop-up Blocker” (BLUE arrows in Picture 15).
You will also need to enable Active X controls. To do this, go to the Internet Explorer tool bar and select the "tools"
option, then "Internet Options"(GREEN arrow in Picture 15). This will open an Internet Options dialog box as shown
in Picture 16. Through here, choose the "Security" tab (RED box in Picture 16), then click the "Custom Level" button
(GREEN box in Picture 16), then click on OK (BLUE arrow in Picture 16). This will open a dialog box as shown in
Picture 17. Once here, scroll down to the ActiveX Controls and Plug Ins and make sure they are all set to either
prompt (BLUE arrows Picture 17) or enabled (RED arrows Picture 17).
(Picture 15)
To connect to the DVR from the remote computer you would then open an Internet Explorer browser window and
enter the internet IP of your router that you got by going to www.myipaddress.com.
NOTE: If you cannot use HTTP port 80 or 9000 because it is being used by another program, or it is being blocked by your service provider, you can
use another port in the same range. If you do so then you need to forward the IP address of the router to the other port, change the port in the DVR
NETWORK settings and you need to add the port number after the IP address. For example, if you set the HTTP port as 82, you need to enter the IP
address as 192.168.0.25:82.
User name and password here are the same as what you use on the DVR.
(Picture 16)
(Picture 17)
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QR404 User Manual
If you get a error message that says the program cannot load because the publisher is unknown or the program is
unsigned, go to internet explorer→Tools→Internet Options, then go to the “Advanced” tab (RED box in Picture 18).
This will open the window in Picture 19. Scroll down to “Security”, and select the options to “Allow software to run or
install even if the signature is invalid”, and “Allow Active Content to Run Files on My Computer” (RED box in Picture
19).
(Picture 18)
(Picture 19)
5.2.4: Recording Search
Click [Main menu search] to enter into [Video Search] menu (Picture
20). If you input a specific date and click [Search], you will find all the
recordings for that day. When you click on the [Date] from the VIDEO
FILE list, you can playback the file associated with that date in 4 channel
view mode. Clicking on the [FILE LIST] button at the bottom of the
VIDEO SEARCH interface screen will generate a FILE LIST submenu
(Picture 21) where you can further customize the viewing and backup
settings of the recorded files on your hard drive.
(Picture 20)
You can search though recorded video files at a Forward frame rate of
2x, 4x, and 8x. You can also search through recorded video at a Slow
play rate of 1/2x, 1/4x, and 1/8x. You also have the option of searching
through recorded video at a normal speed and pause and play frame by
frame using the Playback control bar on your DVR system. When you
have reached the end of your recorded files in search mode, your
system will return to the previous menu.
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File List
On the [Video search] menu mode, click [File list] and you will get a pop-up menu as shown in Picture 21. From
here, you are able to search through the files associated with all the recorded material each channel has recorded.
This feature allows you to view all of the available files by channel and type (all, normal, or alarm) and you can select
each of these individual files by clicking on the box next to the name of the file. You can also use your system’s
DOWN and FWD buttons to search through the list of recorded files. The files you select can then be backed-up by
clicking on the BACKUP button on your File List (Picture 21). It is possible to backup multiple files should you need
to backup more than one file at a time. As illustrated in Picture 21, the buttons on the FILE LIST interface are:
FIRST: Indicates the first page of recording history you have searched. When you view other pages, clicking [First]
button brings you back to Page one.
PREV: Takes you back to page before the one you are currently viewing (except the first page).
NEXT: Takes you to the page after the one you are currently viewing (except the last page).
LAST: When you view other pages, clicking [Last page] button takes you to the Last page you viewed.
ALL (Select All): Select all the events on current page.
REVERSE: Select the opposite events than your current selection.
(Picture 21)
5.2.5: Backup Recorded Files
If you want to backup a single recorded file from the file list, from the File List dialog box in Picture 21, select file you
wish to back up by placing a check mark in the accompanying green box and hit the [BACKUP] button on the right of
the screen. You will then receive a pop up screen as illustrated in Picture 22 showing you the progression of your
backup. Once backup is complete, you will then receive a pop up message informing you that you have backed up
your files successfully (Picture 23). Note that all files will be in an H264 format that can be converted to AVI using
the Multi Player program that comes with the DVR or through the net-viewer program. Once converted, you can
then view these files through any program that supports an AVI format.
(Picture 23)
(Picture 22)
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5.2.6: Playback Software
To open a file backed up to a USB drive, open the Playback Software program on your computer and click [File
Local File] to find/select the backup file, and then click [open] button (Picture 24). This will generate a dialog box of
all the files on your device or computer (should be .264 extension as illustrated in Picture 25).
(Picture 24)
(Picture 25)
To play the file, click the Play menu on the toolbar of the
multimedia player interface as shown in Picture 26. Doing this
will generate a pop up window as illustrated in Picture 27.
Click the
and the [Play-
button on the bottom of the multimedia player
] button to start playing the file.
(Picture 26)
Date
Multi-Media Player Menu Overview
24H
(Picture 29)
Recorded Timeline
0-60 Minute Time
Quantum
See Figure 1 Below for
(Picture 27)
More Information on 1-18
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•
Date is depicted in upper right hand corner as illustrated in Picture 27. Date represents the date current file
selection was recorded.
•
•
The 24H recorded time line under the Date represents the time line base for recorded material.
The 0~60 Minute recording time quantum represents the minute base for all recorded materials. As
depicted in Picture 30, the green bar represents the time length of the recorded material in the file you are
currently playing.
Recorded File Menu Commands
(Figure 1)
1
2
3
4
5
6
7
8
9
Play
Previous recording file
Pause
Stop
Previous frame / Next frame
Slow play, Normal play, Fast Play
Next Hour
Capture picture
Reduce window
10
11
12
13
14
15
16
17
18
All the windows
Add window
Start
Cut
Delete
Convert AVI
On Screen Display
Mute switch
Volume adjust
Video Play Settings: In your Multimedia player interface, got to the Setting menu on your toolbar. From there, go to
Video Play SettingNormal Video Bar (Picture 28). This will open up a dialog as illustrated in Picture 29 allowing
you to choose from a drop down list of which channels to play. Make your choice from the options provided in the
drop down list and click
next to “Play the Video”. Click Apply then OK.
(Picture 29)
(Picture 28)
Audio Settings: In your Multimedia player interface, go to the Setting menu on your toolbar. From there, go to
SettingAudio Channel SettingNormal Video Bar (Picture 30). This will open up a dialog as illustrated in Picture
31 allowing you to choose from a drop down list of which audio channels to play. Make your choice from the options
provided in the drop down list and click
next to “The channel has sound data”. Click Apply then OK. Please
note that these setting changes will not take effect until you re-start your multimedia player.
(Picture 31)
(Picture 30)
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5.2.7: Device Management
Device management allows you to configure the controls for the Hard
Disk Drive, External Alarm, PTZ Cameras, Mobile Phone Monitoring,
and Motion Detection. The Device Management interface (Picture 32)
can be accessed through the Main Menu interface illustrated in Picture 4
by clicking on the [Device] button. You can then click on the button of
the device you wish to configure as illustrated in Picture 32 and
customize them according to your desired specifications.
(Picture 32)
5.2.7.1: HDD Management
(Picture 33)
Once you install a new HDD in your system, you will want to click on the
HDD icon in the Device Management interface (Picture 32) to configure
its settings. Doing this will generate a pop up HDD management
interface as illustrated in Picture 33. When you install a HDD, the
system will automatically detect if it needs to be formatted. Should the
disc need to be formatted, the status column in the HDD Management
interface will indicate “Not format”. If the HDD STATUS on your HDD
MANAGEMENT interface appears as “Normal”, then your HDD does not
need to be formatted.
TOTAL SPACE refers to the total space size of your HDD.
FREE SPACE refers to the total amount of unused space available on the Hard Drive.
USABLE REC TIME refers to the amount of recording time you have left on your system based on the current
settings and configuration details.
OVERWRITE on the HDD Management interface allows you to choose from a pull down list to enable your system to
automatically overwrite the oldest recorded files on your system once the hard drive is full or to turn automatic
overwrite off. Choose “Enable” or “Off” from the pull down list depending upon your preferences.
The HDD FORMAT button in your HDD Management interface formats your HDD by erasing all the data and files that
are on the disc. Please note that you will not be able to record any files to your HDD until it has been formatted after
it has been installed in your DVR system. Clicking on the FORMAT HDD button will generate a prompt which warns
“Formatting HDD will erase all data. Are you sure you wish to Format?” Click the “OK” button at the bottom of that
prompt to continue. You will then receive a “successful format” notification and the system will restart automatically.
USB FORMAT: Use this option to format USB devices.
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5.2.7.2: Alarm Set
Clicking on the ALARM icon in the Device Management interface
(Picture 32) will allow you to configure your ALARM settings. Once
you click on the icon a pop up Alarm Setup interface as illustrated in
Picture 34 will appear and you will be able to configure the various
settings directly through here. Some of the configurations you will be
able to configure through the Alarm Setup interface include alarm
buzzer notification for video loss, HDD connectivity problems as well
as your ability to be notified by email when an alarm is generated.
(Picture 34)
A more detailed description of the various tabs that appear on the Alarm Setup interface (Picture 34) are as follows,
along with a more thorough account of the options associated with the pull-down menus associated with them:
•
The I/O STATUS tab allows you to choose from a drop down list to configure each Channel’s sensor alarm
settings. Choose the “Normal-Open” option on the drop down list or “Normal-Close” depending on the type
of sensor you are using. Choose the “Off” option if you are not using external alarm sensors and are using
the DVR’s built in motion detection. Using your DVR’s built in motion detection settings allow you to begin
recording in the event motion is detected.
Motion detection alarm notification is designed to notify you that there has been some movement detected by
your cameras. You can adjust the sensitivity of your cameras to suit the needs of your actual application
environment should you need to take into account such things as movement that is ongoing and not
obtrusive.
•
The HDD LOSS tab allows you to choose from a drop down list of “On” and “Off”. Choosing the “On” option
will generate an alarm buzzer when the connection to your HDD has been lost, your system does not detect a
connected HDD or your system detects that your HDD needs to be formatted. Choosing the “Off” option turns
this buzzer notification off.
The HDD Loss alarm notification is designed to notify you when your system has its connection with your
HDD or that there is some sort of breach which has occurred between your HDD and your DVR system.
•
The HDD SPACE tab allows you to choose from a drop down list of “On” and “Off”. Choosing the “On”
option will generate an alarm buzzer when the HDD is running out of storage space. Choosing the “Off”
button disables the alarm notification when your HDD is running out of storage.
•
The VIDEO LOSS button allows you to choose from a drop down list of “On” and “Off”. Choosing the “On”
option will generate an alarm buzzer when video loss occurs. Choosing the “Off” button disables the alarm
notification when video loss occurs.
A Video Loss notification is designed to notify you that there has been some sort of breach that has occurred
that is causing your system to lose video feed such as camera damage, disconnected camera cables or a
power supply malfunction.
•
The ALARM MANAGE tab allows you to choose from a drop down list to determine the alarm output
(0s,10s,20s,40s,60s), alarm duration (0s, 30s, 1minute , 2minute , 5minute) and buzzer duration
(0s,10s,20,40s,60s).
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•
The EMAIL SETUP button allows you to configure your system to send you an email when motion has been
detected by your system. To configure your email notification settings, click on the EMAIL SETUP button
and you will generate an EMAIL SETUP interface as illustrated in Picture 35. In the EMAIL SETUP interface,
choose the ON option in the pull down menu. Choosing the “On” option will generate list of options to
choose from to customize your SSL, SMTP PORT, SMTP server, Send and Deliver Servers and your email
account password. (Picture 36). Your SSL button turned to “On:” will allow an extra layer of protection to
keep your email account and password from being hacked.
(Picture 35)
(Picture 36)
You can obtain the correct settings for your SMTP server and the SSL configuration of your mailbox at your mail
server’s website (such as G-Mail, Yahoo, or others). Brief explanations of the information you need to obtain
from your Email server are as follows:
SMTP Port: indicates sender port of SMTP server. Generally the SMTP port value is 25. There are exceptions
however and you should check with your Email server’s website.
SMTP Server: indicates server address you use.
Sender Email: indicates sender’s email address. The email address should be consistent with the server you
use. That is to say, when you use email address – aaa@gmail.com, the according server should be
smtp.gmail.com.
Receiver Address: indicates receiver’s email address. The email address is used to receive image transmitted
from motion detection alarm of DVR. Please clear the images you have received as soon as possible to avoid
overloading your email account.
5.2.7.3: PTZ Setup
(Picture 37)
Clicking on the PTZ Setup icon in the Device Management interface
(Picture 32) will allow you to configure your PTZ settings. Once
you click on the icon a pop up PTZ Setup interface as illustrated in
Picture 37 will appear. Select the channel you want to control in
the top row of the PTZ interface screen and set the PTZ protocol
from the protocol drop-down menu (Pelco-D or Pelco-P); the Baud
Rate from the baud rate drop down menu (1200, 2400, 4800 or
9600); the Stop Bit rate from the stop bit drop down menu (1 or 2);
the Parity Check from the parity drop down menu (None, Odd or
Even Mark Space); and the Address Code and Cruise status
accordingly. Please note the above mentioned channel settings
must match the settings of the PTZ camera.
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5.2.7.4: Mobile Setup
Clicking on the MOBILE icon in the Device Management interface
(Picture 32) will allow you to configure your Mobile Phone settings.
Once you click on the icon a pop up MOBILE Setup interface as
illustrated in Picture 38 will appear.
User Name: indicate user name of DVR.
User password: indicate user password of DVR
Server port: Mobile monitoring port. Setting range is between
1024 and 65535. Default setting is 18004.
(Picture 38)
Note: Connect the DVR to the Internet before setting the DVR
port number and make sure the server port number is not the
same as the network menus.
5.2.7.5: Mobile Phone Access
The DVR is currently compatible with mobile phones running Windows Mobile, Symbian operating systems and
iPhones on 3G networks. Before you can access the DVR from a mobile phone you need to setup the Network
Configuration on the DVR. Refer to Section 5.2.3 Network Setup for complete directions for how to do this. You also
need to go to the Main Menu then Devices then Mobile and enter your user name and password, and set the Server
Port to 18004. This port also needs to be forwarded to the IP address of the DVR along with the ports from 5.2.3
Network Setup.
Please note that you can only see one channel at a time when viewing from a mobile phone. The speed of the
display depends on the speed of the internet connection.
When accessing your DVR from a mobile phone using a Windows Mobile operating system, follow these
steps:
1. Webcam installation: Begin by installing the webcam program that is included on the CD that comes with
the DVR by copying the “QQeye.CAB” file to the mobile phone. You can do this by attaching the mobile
phone to a computer and copying the file from the CD to the memory card on the phone, or by copying the file
from the computer to the phone’s memory card through a memory card reader or through a Bluetooth
connection.
(Picture 39)
(Picture 40)
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(Picture 41)
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2. Click the windows mobile folder (red box in Picture 39) and choose the file “QQeye” (Picture 40). Selecting
the file generates a dialog box depicted by Picture 41. The default file location as shown in Picture 41 is
“Device”; however, you can also choose the “Storage Card” option to save it to a memory card.
3. Choose your storage location and click the [Install] button (red box in Picture 41) to start the installation.
(Picture 42)
(Picture 43)
(Picture 44)
4. Once installation is complete, click on the QQeye icon in your Programs menu illustrated in Picture 42 to start
the QQeye program.
5. Once in the program, click on the [Setting] button in the upper right hand corner of your QQeye program
dialog box (Picture 43), and you will be able to access the Mobile QQeye user settings dialog box shown in
Picture 44. The Following information is required to set this up correctly:
User name: same as user name setup in DVR under Menu, Devices, Mobile
Password: same as password setup in DVR under Menu, Devices, Mobile
Server address: Public IP address of router DVR is connected to.
Web port: Same as the Server Port you setup in the DVR, it needs to be forwarded to the IP address of the
DVR, setting range is between 1024 and 65535, the default setting is 18600. Note: this port is in addition to
the ports used for standard remote access.
Channel: Select the channel from the DVR you want to monitor and click [OK] button (red box in Picture 44).
6. Once you configure your settings (Picture 44) and have hit the OK button, you will then be taken back to the
Main screen (Picture 43) and from here, you can choose the camera you want to view from the pull down
menu.
7. Click the [Connect] button (Picture 43) in the main menu and you will see an image of the live feed from your
DVR (Picture 45). Clicking the [Disconnect] button will discontinue your video feed.
8. The [Setting] button on your main menu interface (Picture 43) will allow you to modify the display image and
allow you to choose from a variety of display modes including: Normal and full-screen.
9. The main menu interface (Picture 43) also displays the network status information, network transmission
speed, frame rate and image resolution in the lower left hand corner of your screen (Picture 45). The buffer
percent and connection errors are shown in the bottom right hand corner of the screen (Picture 45).
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(Picture 45)
From left to right, the buttons on your main menu interface work with your PTZ camera as follows:
Navigate video image Left, Right, Up, Down
Zoom In and Zoom Out
Increase or Decrease Focus
Increase or Decrease Brightness
Snap to Capture Screen Image
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When accessing your DVR from a mobile phone using a Symbian operating system, follow these steps:
1. First you need to copy the “QQeye.CAB” file included on the Setup CD disk to your mobile phone. There are
two different ways you can do this:
a. You can copy the file from the installation CD to your computer. Once you do this, you
can then transfer that file from your computer to your phone’s memory card using a
memory card reader that is connected directly to your computer.
b. You can copy the file from the installation CD to your computer and then use a
Bluetooth connection to send this file to your phone’s Inbox (Picture 46).
(Picture 46)
2. Once you have copied the QQeye program to your phone, you can then click on it to begin the installation
process (Picture 47). Once the installation process has been initiated, you will receive a prompt asking you if
you would like to install the QQEye program (Picture 48). Click the Yes button on the lower left hand side of
the prompt and continue the installation process as instructed.
3. When prompted for an install location as illustrated in Picture 49, choose “Phone Memory” by clicking on it
and hitting the Select button on the lower left hand side of the prompt screen. You will then receive an
installation status screen and an “Installation Complete” message (Picture 50) on your screen once the
installation process is complete.
(Picture 47)
(Picture 48)
(Picture 49)
(Picture 50)
4. After you have installed the software to your mobile phone, you can then go to the Applications folder of your
phone and select the “QQEye” Program as shown in Picture 51. Click on Open at the bottom of your screen
and the settings menu will appear as illustrated in Picture 52. Click the Done button at the bottom of that
screen and you will then see an image of your live video feed appear as illustrated in Picture 53.
Open
(Picture 51)
(Picture 52)
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(Picture 53)
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The following information is required to set up access to your Symbian based mobile phone:
Default Access Point:Input the access point. System default for the access point is GPRS connection.
Server Address:Input the public IP address of the router the DVR is attached to (refer to section 5.2.3 Network
Setup this product manual).
Server Port:Same as the web port setting on the DVR, you need to forward this port from the Router to the DVR.
Setting range is between 1024 and 65535, the default setting is 18600. Note: this port is in addition to the ports used
for standard remote access.
User Name: Same as user name setup in DVR under Menu, Devices, Mobile
Password:Same as password setup on DVR.
When accessing your DVR from an iPhone, follow these steps:
1.
2.
3.
4.
5.
6.
7.
Ensure that your DVR is running the latest Firmware version 090706 or higher. Go to the Main Menu of your
DVR and click on the Devices Icon, then the Mobile icon (Picture 32).
Set your user name and password (i.e., admin/admin), and set your Port to 18004.
From the PC, forward port 18004 of the router to the IP address of the DVR.
Once you have set your DVR and forwarded your port, go to your iPhone and go to the APP Store. Search the
App Store for APlayer, click the FREE button to begin the download (note that you must have an iTunes account
to download applications).
Once you have downloaded the APlayer application, click on the icon on your phone to access the APlayer
program (Picture 54). On the bottom right hand corner of your program screen, click on the settings button to
access the IP and port information.
In your settings dialog box (Picture 55), use your Public IP to populate the Server IP field and ensure that the port
is set to 18004. Use the same User ID as the one you use for your DVR.
Once you have set your phone up as directed in the previous step, you will see a control screen on your iPhone
which enables you to view your live feed, adjust various view settings and access the individual cameras set up
through your DVR (Picture 56). Click the Play button on your APLAYER to connect to your DVR and you will
get a live screen feed pop up as illustrated in Picture 56. You can choose to view the various cameras that are
connected your DVR system by pushing on the number 1-4 on this main screen (Picture 56).
(Picture 54)
(Picture 55)
(Picture 56)
If you have an 8 camera system you would click on the down arrow in the bottom row of your main screen
(Picture 56) to view the buttons to access the next 4 cameras. If you have a 16 camera system, continue to
click on the down arrow to access the rest of the cameras.
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5.2.7.6: Motion Detect
Clicking on the MOTION icon in the Device Management interface
(Picture 32) will allow you to configure your Motion Detection settings.
Once you click on the icon a pop up MOTION DETECTION Setup
interface as illustrated in Picture 57 will appear and you will be able to
configure the various settings directly through here. The [Motion
detection] Menu has three sections, including Channel Status, Sensitivity
and Motion area.
(Picture 57)
Channel STATUS: This option allow you enable motion detection on any channel.
SENSITIVITY: This option allows you to set sensitivity level of motion detection from 1 to 4 with 4 being the most
sensitive.
MD AREA: This option allows you select the area you want to be sensitive to
motion. The area is separated into a 13*10 grid as depicted in Picture 58. When
any object moves into the area you have designated to protect, recording will be
triggered. You can choose which areas to protect by clicking on the individual
squares of the grid (as illustrated by the red blocks chosen in Picture 58). Motion
triggered recording will not occur in the area outside of the chosen grid (as
illustrated by the semi-transparent blocks in Picture 58).
(Picture 58)
5.2.8: System Function
The Main Menu interface (Picture 4) allows you to access the System Setup
menu by clicking on the System icon. The System Setup menu (Picture 59)
gives you access to these sub-menus to configure their settings individually:
Time Set, User Password, Audio/Video Setting, Language select, System Info
and System Maintenance.
(Picture 59)
5.2.8.1: Time Set
Click the [Main menuSystemDate/Time] in turn to Enter into the time setup
menu shown as Picture 60. In the Time Setup menu, you can modify your
system date and time; set the date/time and time zone format, and enable
daylight savings time.
(Picture 60)
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5.2.8.2: Password
(Picture 61)
Click on [Main menuSystemPassword] to adjust your system’s password
settings. This will generate a Password Setup dialog box that will allow you to
enable or disable password protection and also set up an administrator
password (Picture 61). Turning your Password Enable setting to “On” will
generate a User Password field and Administrator Password field to populate.
The password option supports up to 6 characters.
5.2.8.3: Video Setup
(Picture 62)
Click on [Main menuSystemVID] to adjust your system’s video
preferences. This will generate a Video Setup dialog box (Picture 62) where
you can set your Video System settings to PAL or NTSC (NTSC is standard in
the USA). You can also adjust your VGA Resolution settings from the VGA
RESOLUTION drop down menu giving you the ability to choose from
1280x1024, 1024x768 or 800x600 for the VGA out port.
5.2.8.4: Language
Click on [Main menuSystemLanguage] to adjust your system’s Language
preferences. The [System Language] menu will appear as illustrated in
Picture 63. Choose the language you want to use on your DVR from the drop
down menu then click [APPLY] button. The selection will be available after
system Auto restarts.
(Picture 63)
5.2.8.5: Info
Click the [Main menuSystemInfo] to view your system’s device type,
software version and your MAC address.
5.2.8.6: System Maintenance
(Picture 64)
Click the [Main menuSystemMaintain] to access the System Maintain
menu as shown in Picture 65. This menu allows you to reset the DVR to
factory default settings, update system software (firmware), and set system
auto-maintenance. Setting your Auto Maintain option to “On” in the drop down
menu will set your DVR to automatically check for updates on restart and you
can also update your system manually by clicking on the [System Update]
button. Please note that you must click on the [Apply] button in order for any
changes to take effect.
(Picture 65)
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5.3: Menu Lock
Your DVR is equipped with a Menu Lock feature to ensure that your settings
and configurations are tamper-proof. Right clicking on your mouse and
clicking on [Menu] the [Lock] from the popup menu will lock your DVR and you
will be required to enter a password to unlock this feature as illustrated in
Picture 66). Please note that only the System Administrator has full access
and authority over Main Menu operations.
(Picture 66)
5.4: Video Search
Right clicking on your mouse and clicking on the Video Search option from your pop-up menu will allow you to search
through your recorded files and playback recordings. For more information on searching through files, refer to
Section 5.24.
5.5: PTZ Control
As dicussed in Section 5.2.7.3, you have the ability to connect a PTZ camera to your DVR system. To operate the
PTZ camera once you have connected it to your system and configured it correctly following the directions in 5.2.7.3,
you will need to access the PTZ Camera interface illustrated in Picture 67. To do this, right click on your mouse and
click on the PTZ option from your pop-up menu. From the PTZ Camera interface, you can Zoom in and out, adjust the
camera Focus and increase or decrease the brightness of your image. Click Z+&Z- keys to zoom In or out, click
F+&F- keys to control camera focus and click I+&I- to adjust the brightness.
(Picture 67)
Cruise Setup
Open the auto cruise function on the PTZ setting menu to configure your auto cruise
settings as illustrated in Picture 68. The functions associated with each of the buttons on
the Cruise Setup interface are as follows:
Channel Select: Allows you select the channel with the PTZ camera.
Total: Allows you to set the bit quantity.
Preset: Saves the preset point. After setting channel and setting the position by
adjusting PTZ direction key you click [Set] button to setup the pre-set point. Please note
that you have to click the [Save] button for the set up to be complete.
Cur Point: System has default starting (current) cruise point as 01. You can use this
option to set additional cruise points.
Stop Time: Sets the pause time at each stop.
GOTO:Allows you to go to specific preset points.
Clean: Removes changes you made to the settings.
(Picture 68)
Note: this DVR model supports up to 100 pre-set points but you may be limited to the
number of pre-set points your PTZ camera allows.
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5.6: Record
Right clicking on your mouse and clicking on [Start Record] from the pop up menu will allow you to start manual
recording.
5.7: Stop Recording
Right clicking on your mouse and clicking on [Stop Record] from the pop up menu will allow you to stop manual
recording.
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Chapter 6: Net-Viewer Program
6.1: Enable Plug-Ins and Log-In to Net-Viewer
Refer to Section 5.2.3.5 to ensure that your pop-up blockers are
turned off and your ActiveX is enabled prior to running the
Net-Viewer program. Once you have disabled your pop-up block
option and enabled ActiveX, open an IE Browser window and input
the IP address and web port of your DVR (i.e., http://172.18.6.202/)
into the address bar. This will generate a Net-Viewer log in screen
(Picture 69) prompting you to input the necessary information
required to view a live video feed from your DVR system. If you are
(Picture 71)
experiencing difficulties initiating the log in screen, make sure your
(Picture 69)
browser’s safety level or firewall settings are not set too high. Refer
to section 5.2.3 Network Setup to ensure that your network configuration is correct, your system ports are forwarded
correctly and ActiveX is enabled. Once you have entered in the correct information, you will be able to view your DVR
remotely through the Net-Viewer program and you will see a live feed similar to the one depicted in Picture 70.
6.2: Main Interface of Net-Viewer
(Picture 70)
Refer to Section 6.2.2 for a more detailed description of the actions associated with the specific buttons of the
Net-Viewer illustrated above (Picture 70). However, a general description of the buttons is as follows:
1 – Menu Bar
2 – PTZ Panning Options
3 Through 4 – PTZ View Options
5 Through 9 – Live Play Controls
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6.2.1: Menu
In the Net-Viewer Main Interface window illustrated in Picture 70, the Menu toolbar is on the top left hand side of the
screen. The toolbar includes a button for [Live] video, the option to [Replay] video, access to your [Setup] controls
and a [Logout] button.
6.2.1.1: Live
As shown the Net-Viewer Main Interface window illustrated in Picture 70, the [Live] button will allow you to display a
live video feed as illustrated in Picture 70. The live display mode will appear upon logging in to the Net-Viewer
program.
6.2.1.2: Replay
As shown the Net-Viewer Main Interface window illustrated in
Picture 71, the [Replay] button allows you to replay
previously recorded footage and display it in your viewing
window as shown in Picture 71. To find previously recorded
footage, select the date from the menu and choose the file
from the file list that will be displayed once you click on your
desired date (Picture 71).
The buttons at the bottom of your Net-Viewer interface
screen are as follows:
(Picture 71)
Play Button: [Play]/[Pause] recorded footage
Stop Button: Stop playing recorded footage
F.F. Button: Fast forward through recorded footage
Slow Button: Decrease playback speed of recorded footage
Next Frame: Playback recorded footage frame by frame
264 TO AVI Button: Convert file from H.264 to AVI
6.2.1.3: Setup
As shown the Net-Viewer Main Interface window illustrated in Picture 70, the [Setup] button will allow you to enter into
a sub menu which will allow you to configure the controls for your recording preferences, alarm preferences, PTZ
control configuration and your network and system setting menus. The various tabs within this Setup sub menu are
enumerated as follows:
① Record
The [Record] tab in the Setup menu allows you to control the specific
channels you wish to record (Picture 72). You are also able turn each
channel off individually and adjust the parameters of your recorded
images such as the quality and resolution. Audio recording controls can
also be controlled through the [Recording Mode] menu.
(Picture 72)
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QR404 User Manual
② Alarm
The [Alarm] tab in the Setup menu allows you to control the alarm options on the individual channels remotely via the
Net Viewer program (Picture 73). Clicking on the drop down list of the I/O Alarm option for each Channel on the
[Alarm] tab (Picture 73) will generate an Alarm Schedule interface which will allow you to configure the specific
parameters of your alarm scheduled recording (Picture 74). Refer to Section 5.2.2 of this User Manual for a more
thorough explanation of alarm triggered recording.
Other options that you can configure on the [Alarm] tab of your Setup menu include the parameters of motion detect
recording, video loss notification, HDD space notification, HDD loss notification, and your alarm output and record
time settings. For more details on how to configure the options of these specific features, refer to Section 5.2.7.2 of
this User Manual.
(Picture 73)
(Picture 74)
③ PTZ Control
The [PTZ] tab in the Setup menu (Picture 75) will allow you to control the
specific options related to your PTZ camera such as the PTZ Camera
Protocol, PTZ Camera location (address), Baud Rate and Data and Stop
Bit parity preferences. For a more thorough explanation of your PTZ
camera controls, please refer to Section 5.2.7.4 of this User Manual.
(Picture 75)
④ Network
The [Network] tab in the Setup menu (Picture 76) will allow you to
control the specific network configuration options. To ensure proper
Network configuration settings, you should refer to Section 5.2.3 of this
User Manual.
(Picture 76)
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QR404 User Manual
⑤ Setting
The [Setting] tab in the Setup menu (Picture 77) will allow you to control
the Net-Viewer program settings. From this tab, you can set the path to
where you would like to save screen capture images and other files by
clicking on the “…” button. You are also able to configure other
Net-Viewer options through this tab such as Internet Bandwidth, Internet
Password Enabling and Daylight Savings Time.
(Picture 77)
⑥ Host Info
The [Host Info] tab in the Setup menu (Picture 78) will allow you to check
on the amount of space and recording time you have left on your HDD,
tell you about the Net Viewer software version you are using and list
your MAC Address.
(Picture 78)
6.2.1.4: Logging Out of Net-Viewer
To log out of the Net-Viewer program, go to the main interface window illustrated in Picture 70 and click on the
[Logout] button on the menu bar.
6.2.2: PTZ and Live Play Controls
1
2
1. PTZ Panning Direction: Controls the panning direction of your PTZ Camera
2. Zoom, Focus and Iris: Increase or decrease the zoom, focus or brightness of your
picture
3. Bit Rate Settings:
• CUR: Displays current bit rate. You can set the bit rate manually by inputting your
desired rate in the accompanying box
•
•
•
3
4
5
6
•
•
•
7
8
(Picture 79)
LOAD: Reloads the last saved bit rate
SAVE: Saves the current bit rate
SET: Allows you to choose from a preset bit rate setting (for more information, refer
to Cruise Setup in Section 5.7
4.
5.
6.
7.
8.
GOTO: Allows you to go to a specific preset bit rate
CLS: Clears the last saved bit rate setting
CRUISE: Allows you to choose from a preset bit rate setting (for more information,
refer to Cruise Setup in Section 5.7
Live Display: Turns the Live Display On or Off
Screen Capture: Captures a screen image and saves it to your PC
Record: Record images to your DVR system from Net Viewer
Channel Display Grid: allows you to choose from full screen, 4-Channel, 8 Channel
and 16-Channel view mode
Volume Control: Adjusts the audio level of your volume
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QR404 User Manual
Chapter 7: Specifications
Model Number
QR404
Video System
NTSC or PAL (Optional)
Video Compression Format
H.264
Audio Compression Format
8kHz*16bit ADPCM
Video Input/Output
4-CH BNC Input / 2-CH BNC Output/ 1 VGA Output
Audio I/O
4-CH RCA Audio Input / 2-CH RCA Audio Output
Display Resolution
D1:704×576(PAL) 704×480 (NTSC)
Frame Rate
Single CH
Recording Resolution
Recording Frame Rate (Shared)
PAL: 25 fps
NTSC:
30 fps
PAL: (CIF:352x288) | (HD1:704x288) | (D1:704x 576)
NSTC: (CIF:352x240) | (HD1:704x240) | (D1:704x 480)
PAL: (CIF:100fps) | (HD1:50fps) | (D1:25fps)
NSTC: (CIF:120fps) | (HD1:60fps) | (D1:30fps)
Hard Drive
1 SATA HDD, up to 1TB;USB removable HDD (Backup)
Video Mode
Always/Schedule/Manual/Motion Detection/Sensor Triggered
Record Pack Time
15/30/45/60 Min. Adjustable
Video Backup
USB Flash Drive, Removable HDD, USB Burner, Network Backup to AVI File Format
Playback Mode
PLAY /SLOW /FWD/Frame by Frame
Alarm Input/Output
4-CH Input / 1-CH Output
Alarm Type
Motion/Sensor Triggered/Video loss/HDD Space/HDD Loss
PTZ Control
Built-in RS-485 port, supports PELCO-P & PELCO-D
USB 2.0 Port
Supports USB Mouse, Removable HDD, USB Flash Drive to Backup to AVI File and Upgrade
System
Ethernet
One RJ-45 10M/100M Self-Adaptable Ethernet Interface
Network Protocol
Supports TCP/IP, DHCP, UDP, DDNS, PPPOE Network Protocol
Network Function
Supports Mobile Phone Surveillance, Real-Time Live Monitoring via IE-Based Browser and/or
Network and Remotely Setting DVR Parameters
Power Consumption
10-15 W
Power Adapter
DC 12V;3A
Working Temperature
50°F to 104°F (10℃ to 40℃)
Working Humidity
10%~90%
Dimension (W x D x H)
11.25 x 8.75 x 2.25 in (299 × 223 × 57 mm)
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QR404 User Manual
Chapter 8: Appendix
8.1: Operation Function Table
TYPE
TITLE
Time Setting
Language Select
Ch Setting
Principle
Setting
Setting system language
Setting CH title and position; adjusting image color parameter value; setting CH
display to ON / Off and time display/recording time overlaying to On/Off.
Setting image quality, resolution, volume, recording mode an pack time
Rec. Search
Time based search, channel based search and rec. mode based search.
Rec. Playback
Specified time playback, scheduled playback, file list playback
Playback Mode
Play, play frame by frame, multi-speed forward and multi-speed rewind
HDD Manage
USB flash disk and removable HDD backup, DVD recorder backup and network
download backup
Check HDD status, usage space, setting HDD auto-overwrite
Vid/Aud Setting
Adjust VGA resolution, select system and volume control
User Password
Setting or modifying user password
Alarm Setting
Setting HDD lost, HDD space, video loss, I/O status, alarm management and Email
alarm
Motion Detection
Setting on/off status of MD; select sensitivity and setting motion detection area.
PTZ Control
Selecting Channel and setting PTZ protocol, baud rate and PTZ address for the
Channel
MP Monitor
Setting user name, password and server port.
System
Maintenance
Network
Setting
Setting system date, time and format and day-light saving time setting
Rec. Setting
File Backup
Advanced
Setting
DESCRIPTION
Setting system auto maintenance, maintenance time regularly, system upgrade,
ex-factory default value recovery and manual restart system
Network And Port Selecting network mode and setting net-viewer port, web port, DNS and DDNS
Setting
parameters
Live Display
Real time video input remotely
Remote Recording Setting recording mode and status of DVR remotely
Network
Function
Remote Playback Check local recording history via network
PTZ Control
Remotely control PTZ camera, position, focus, zoom and iris etc.
Parameter Set Of
Setting local CH display, recording, alarm, PTZ control parameter value via network
DVR Remotely
Network Download Backup recorded files via network
Auxiliary
System Info
Check device model, software version and MAC address
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QR404 User Manual
Function
()
Confirm
Menu
Button
Basic
Setting
Recover Default
In addition to illustrating picture, parenthesis generally indicate optional parameter;
on [File List] mode, the button allows you to display the next page.
The button allows you save the modification of parameter value.
The button allows you recover default value The option will be effective once
of current menu or system
confirmed
Exit
Exit current menu
Time Setting
Adjust system time
HDD Manage
Format HDD
Net Setting
System Info
Mp Monitoring
Other
The option will be effective after
restart.
Set network type and web port (except of
PPPoE, other type need forward web port to
The option will be effective after
router of DVR)
restart.
Modify MAC address
Set relative parameters
PTZ setting, Recording set and Language select etc
8.2: Setting up Alarm Record Mode
Please note: “⊥” means “Alarm On Not Recording”; “AMR” means “Alarm Recording”; “NLR” means “normal
recording”; and “NOR” stand for “ No Recording”. Once alarm is triggered, alarm icon will occur, and when many
alarms are triggered, alarm remarks will occur on the screen.
Recording Alarm Setting
Alarm
Mode
MD alarm
I/O triggered alarm
HDD
loss,
HDD
space full
Video Loss
Recording Mode
Scheduled
Alarm Icon
Power On
AMR
AMR
Video Loss
⊥
⊥
Manual
AMR
NLR
NOR
AMR
AMR
NLR
NLR
NLR
NLR
⊥
⊥
⊥
⊥
⊥
⊥
⊥
⊥
⊥
⊥
When DVR is in recording mode, [ ] icon or [ ] icon will appear on the screen. But when there are [ ] icon and [ ]
icons on the screen it indicates a motion alarm was triggered. When [ ] icon appears on the screen, that mean a
hard drive alarm has occurred.
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QR404 User Manual
8.3: Troubleshooting
Q: What can I do if the system does not detect the HDD?
A: Check the data and power cables and make sure they are securely connected.
Q: I have changed the password but do not remember the new password. How can I access the system?
A: If you forget the system password, enter 519070 into the password field to reset the password.
Q: I am not getting any video signal on the DVR. What is wrong?
A: Check to make sure the cables are securely connected to the BNC ports on the DVR. You can also try another
cable to make sure there is not a problem with the cable. Make sure you have selected the correct video format for
your country (NTSC is standard USA format).
Q: Can the DVR have problems if it gets too hot? How can I prevent my system from over-heating?
A: The DVR has a fan to help it dissipate heat while it is working. Please place the DVR in a place where there is
good air circulation and away from high temperatures to increase the stability and product life of your DVR.
Q: My remote control does not work when the DVR is in Live mode but the front panel buttons are working. What is
wrong?
A: Make sure nothing is blocking the LED on the remote or the DVR. If both are ok, check the batteries of your
remote.
Q: Can I use the hard drive from my PC in the DVR?
A: You can if the hard drive is the same type and the size supported by the DVR. However, once you install the hard
drive in your DVR, it will be formatted for use in the DVR and will not be read by your PC.
Q: Do I have to stop recording to playback files on the DVR?
A: No you do not have to stop recording, the DVR will support both functions at the same time.
Q: Can I erase files from the hard drive of the DVR?
A: You can not erase individual files. You would need to format the hard drive which will erase all of the files.
Q: Why can’t I log-in to the Net-Viewer program?
A: Please verify that the Net mode is correct, the cable to the RJ-45 port is well connected to the DVR and the router,
and that you are using the correct password. Also check to make sure your ActiveX controls are enabled and your
pop-up blocker is turned off.
Q: We have attached a PTZ camera but cannot control it. What is wrong?
A: Verify that the protocol, baud rate, address and other settings on the PTZ camera match the settings you have put
into the DVR. Make sure the data cables are attached firmly to the RS485 port on the DVR.
Q: Why does the Buzzer keep sounding?
A: Check to see if the Motion Detection option is enabled on your system and discern whether or not your system has
detected activity. If no motion has been detected, check to see if the hard drive on your DVR has been recognized
and that there is sufficient space available. Another possibility to consider is that your cameras might have lost
video. If this occurs, check the power feed to the cameras and make sure that they are turned on.
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QR404 User Manual
8.4: System Connections
(Diagram is for reference only to show where to attach various devices to the DVR. The
cameras, external alarms, USB flash drives, monitors and computers are not included with the
standard DVR package)
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QR404 User Manual
8.5: Accessories Included
Power Cord
Ethernet Cable
Power Adaptor
Software CD
Remote Control
USB Mouse
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User Manual
BNC to RCA Cable
QR404 User Manual
Q-See Product Warranty
Thank You for Choosing a Q-See Product!
All of our products are backed by a conditional service warranty covering all hardware for 12 months
from the date of purchase.
Additionally, our products also come with a free exchange policy that
covers all manufacturing defects for one month from the date of purchase. Permanent upgrading
service is provided for the software.
Liability Exclusions:
Any product malfunction or abnormalities in operation or damage caused by the following reasons are
not within the free service scope of our company:
(1) Equipment damage caused by improper operation.
(2) Improper equipment operation environment and conditions (e.g., improper power, extreme
environmental temperatures, humidity, lightning and sudden surges of electricity).
(3) Damage caused by acts of nature (e.g., earthquake, fire, etc).
(4) Equipment damage caused by the maintenance of personnel not authorized by Q-See.
(5) Product sold over 12 months ago.
In order to fulfill the terms of your warranty, you must complete the registration process after
purchasing our product.
To do this, simply fill out the User’s Information Card below and fax or mail it
in to us at the information listed below.
You can also register the product by going to the
www.q-see.com website and clicking on the Register link.
41
QR404 User Manual
Questions or Comments?
Contact Us:
Mailing Address:
DPS Inc.
8015 E. Crystal Dr.
Anaheim, CA 92807
Customer Service:
Phone: 877-998-3440 x 538
Email: cs@dpsi-usa.com
Live Chat from our Website
Website:
http://www.q-see.com
Fax:
714-998-3509
Tech Support:
Phone: 877-998-3440 x 539
Email: ts@dpsi-usa.com
Live Chat from our Website
Customer Information Card
User’s Name
Mr./Mrs.
Company Name
Postal Address
Postal code
Phone Number
E-mail
Model Number of Product
Serial Number of Product
Purchase Date
Distributor
The material in this document is the intellectual property of Q-See.
No part of this manual may be reproduced, copied, translated, transmitted, or published in any form or by any
means without our company’s expressed written consent.
1.
Our products are under continual improvement and we reserve the right to make changes without
notice. No guarantee is given as to the correctness of its contents.
2.
We do not accept any responsibility for any harm caused by using our product.
3.
The product picture may differ from the actual product, which is only for your reference. The
accessories may be different according to the region you purchased our product. For more
information on specific accessories, please contact your local distributor.
Copyright Reserved
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