Epson | GT-30000 | User`s guide | Epson GT-30000 User`s guide

Color Scanner
User’s Guide
Copyright Notice
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior
written permission of SEIKO EPSON CORPORATION. The information contained herein is designed only for
use with this EPSON scanner. EPSON is not responsible for any use of this information as applied to other
scanners.
Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of this product or third
parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse,
or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the
U.S.) failure to strictly comply with SEIKO EPSON CORPORATION’s operating and maintenance instructions.
SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising from the use of any
options or any consumable products other than those designated as Original EPSON Products or EPSON
Approved Products by SEIKO EPSON CORPORATION.
A Note Concerning Responsible Use of Copyrighted Materials
Digital cameras and scanners, like photocopiers and conventional cameras, can be misused by improper copying of
copyrighted material. While some countries’ laws permit limited copying of copyrighted material in certain
circumstances, those circumstances may not be as broad as some people assume. EPSON encourages each user to
be responsible and respectful of the copyright laws when using digital cameras and scanners.
Trademarks
EPSON and EPSON Stylus are registered trademarks of SEIKO EPSON CORPORATION.
EPSON Store and Micro Step Drive are trademarks, and ColorTrue is a registered trademark of Epson America,
Inc.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of
their respective owners. EPSON disclaims any and all rights in those marks.
Copyright © 2001 by Epson America, Inc.
Printed on recycled paper
ii
CPD-11739
2/01
Contents
Welcome!
1
About Your Scanner
About Your Software
Getting More Information
Warnings, Cautions, and Notes
1
2
3
4
Reading the Online Reference Guide
Reading Your Other Electronic Manuals
Registering
4
6
8
Chapter 1
9
Setting Up Your Scanner
Unpacking Your Scanner
Choosing a Good Place for Your Scanner
Identifying Scanner Parts
Unlocking the Scanner
Installing the Automatic Document Feeder
Testing Your Scanner’s Operation
Connecting the Scanner to Your Computer
Connecting to a SCSI Interface
Connecting to an IEEE 1394 Scanner Interface
Chapter 2
Installing the Software
Installing the Scanner Software
Installing the Software for Windows Me
Installing the Software for Windows 2000
Installing the Software for Windows 98
Installing the Software for Windows 95
Installing the Software for Windows NT 4.0
10
11
12
13
14
16
17
17
21
23
23
24
30
36
41
46
iii
Installing Additional Software
Installing the ISIS Driver
Installing PixTools QuickScan
Installing Presto! PageManager
49
49
50
52
Chapter 3
53
How to Scan
Overview
Selecting Your Scanner Source
Selecting Resolution
53
53
54
Scanning Color Images
Scaling (Resizing) Images
Batch Scanning
Step-by-Step Scanning Instructions
Loading the Automatic Document Feeder
Placing a Single Original Document
Scanning with EPSON TWAIN HS
Using the a Start Button
55
55
55
56
56
57
58
Setting Up the a Start Button
Chapter 4
iv
60
60
Network Scanning
63
Setting Up the Scanner Server
Installing the Scanner Server Software for Windows Me
Installing the Scanner Server Software for Windows 2000
Installing the Scanner Server Software for Windows 98
Installing the Scanner Server Software for Windows 95
Installing the Scanner Server Software for Windows NT 4.0
Changing the Scanner Server Start Up Mode
Setting Up Client Computers
Installing EPSON TWAIN HS Network
65
66
71
76
82
87
90
91
91
Contents
Using a Network Scanner
Starting EPSON Scan Server
Starting EPSON TWAIN HS Network
Starting a Scan
Stopping a Scan in Progress
Chapter 5
Maintaining and
Transporting Your Scanner
95
96
97
98
99
101
Cleaning the Scanner
101
Replacing the Fluorescent Lamp
Transporting the Scanner
102
102
Chapter 6
103
Solving Problems
Scanner Lights
Problems and Solutions
Setup Problems
Scanner Problems
Software Problems
Scanning Problems
Uninstalling the Scanner Software
Uninstalling EPSON TWAIN HS
Uninstalling EPSON TWAIN HS Network
Uninstalling EPSON Scan Server
Solving Problems with the Automatic Document Feeder
Fixing Paper Jams
Changing the Document Feed Speed
Where To Get Help
EPSON Technical Support
Software Technical Support
103
105
105
106
108
110
114
114
115
115
116
116
117
118
118
119
Contents
v
vi
Appendix A Installing the TCP/IP Protocol
121
Installing the TCP/IP Protocol on Windows Me and Windows 2000
Installing the TCP/IP Protocol on Windows 98 and Windows 95
Assigning an IP Address for Windows 95 and Windows 98 (First Release)
Installing the TCP/IP Protocol on Windows NT 4.0
Assigning an IP Address on Windows NT 4.0
122
123
124
126
127
Appendix B Specifications
129
Appendix C Notices
133
System Requirements
Important Safety Instructions
Declaration of Conformity
FCC Compliance Statement
ENERGY STAR Compliance
Warranty
133
134
135
136
137
137
Index
139
Contents
Welcome!
The EPSON® GT-30000 is a 36-bit, large-format professional scanner that delivers
superior results and versatility for both departments and busy workgroups. Using
EPSON’s ColorTrue® Imaging System, the scanner captures text and images with
amazing detail and accurate colors. Its 600 × 1200 dpi optical resolution and
11.7 × 17-inch scan bed let you quickly capture incredibly sharp images from
practically any size source document.
About Your Scanner
Your EPSON GT-30000 scanner includes these features:
■
36-bit color depth and 600 × 1200 optical resolution lets you capture crisp, clean
text and high-quality images with millions of colors and thousands of shades
of gray.
■
Speeds through documents with accuracy and detail: letter-sized monochrome up
to 30 ppm, color up to 15 ppm (landscape at 300 dpi, draft mode).
■
Large scan bed and auto document feeder let you quickly scan anything from a
two-page book spread to a double-sided, 100-page document.
■
Automatic document size recognition with EPSON TWAIN eliminates the need
to preset document settings prior to each scan.
■
EPSON scanner software lets stand-alone users or network clients control
scanning directly from their workstation.
1
About Your Software
The EPSON GT-30000 comes with these applications:
EPSON TWAIN HS
General-purpose driver for scanning photographs, artwork, or
text for Optical Character Recognition (OCR). Includes
automatic document size recognition.
EPSON TWAIN HS Network and EPSON Scan Server
Ideal general-purpose drivers for network scanning from
hundreds of applications.
ISIS Driver
The Image and Scanner Interface Specification (ISIS) is a
flexible, modular standard for acquiring, viewing, converting,
printing, and storing document images.
PixTools® QuickScan™
A high-performance utility that provides an integrated image
acquisition environment allowing you to scan, view, print,
annotate, store, and perform image processing on documents.
NewSoft ™ Presto! ™ PageManager for EPSON
After you’ve scanned your paper documents, use this leading
document management software to organize, file, edit, copy,
fax, and e-mail them from one convenient screen.
Adobe® Acrobat ® Reader
Lets you read the on-screen manuals for your applications and
any other files you may have in Portable Document Format
(PDF).
2
Getting More Information
There are several ways to learn more about your EPSON GT-30000. Here’s where to
look for help:
■
EPSON GT-30000 Reference Guide
Provides detailed information about EPSON TWAIN HS, including additional
troubleshooting tips. You must have a web browser (Netscape Navigator® or
Microsoft® Internet Explorer, versions 3.0 or later) on your computer to read this
guide. See page 4 for instructions on viewing your Reference Guide.
■
On-Screen Help
Most of the applications that come with your scanner include on-screen help. For
EPSON TWAIN HS, just click the
button or select Help from the menu.
■
Electronic Documents
Several of the applications that came with your scanner include electronic manuals
in the Adobe Acrobat PDF format. You’ll find electronic user’s guides in the
Manuals folder on the EPSON GT-30000 Scanning Tools CD-ROM, as well as
in the product folders. See page 6 for instructions on locating and viewing your
Acrobat manuals.
If none of these sources answers your questions, please see “Where To Get Help” on
page 118.
3
Warnings, Cautions, and Notes
Please follow these guidelines as you read your documentation:
Warnings must be followed carefully to avoid bodily injury.
Cautions must be observed to avoid damage to your equipment.
Notes contain important information about your scanner.
Tips offer hints for great scanning.
Reading the Online Reference Guide
The electronic EPSON GT-30000 Reference Guide is on your EPSON GT-30000
Scanner Software CD-ROM. You can view it from the CD-ROM or copy it to your
hard drive and view it from there. You must have a web browser (for example,
Netscape Navigator or Internet Explorer, versions 3.0 or later).
If you copy the manual to your hard drive, you can read it anytime. After
you copy the manual, just click Start, point to Programs, then EPSON, and
select EPSON GT-30000 Reference Guide.
Follow these steps to view the manual:
1. Insert your scanner software CD-ROM. If the Select Language screen doesn’t
appear, double-click the My Computer icon on your desktop. Then double-click
the Epson CD-ROM icon.
2. Make sure English is selected and click OK.
3. When you see the EPSON Software Setup screen, click the Browse this CD
button.
4
4. Open the Manuals folder, then double-click the GT30000.exe icon. The
Reference Guide window opens:
Click to view the
Reference Guide.
Click to install the
Reference Guide
on your hard drive.
5. Click View Reference Guide. Your browser opens and you see this window:
Click a topic
to expand
its contents.
5
6. Click one of the topics on the left to expand its contents. Then click the subtopic
you want to view.
expanded
contents list
Reading Your Other Electronic Manuals
To read other PDF manuals on your CD-ROM, you’ll use Acrobat Reader. If
Acrobat Reader is not already installed on your computer, you can install it with the
other scanner software. See the software installation instructions for your system in
Chapter 1, “Setting Up Your Scanner.”
When you open an electronic manual, you’ll see this toolbar:
previous page next page
first page
last page
show bookmarks and page
This is the toolbar for Acrobat Reader 4.05. The toolbar for Acrobat Reader
3.0 looks slightly different.
6
With Acrobat Reader, you have several ways to navigate through text:
■
Click on hot topics, which are usually underlined or displayed in a different color.
To find out if a topic is hot, move your cursor over it. If the cursor turns into a
pointing hand, the topic is linked—you can jump to it by clicking once.
■
Use the bookmark section of the left side of the screen to move quickly to the
topic of your choice. Click the Show/Hide Navigation Pane icon on the toolbar
to see the bookmark section, if the manual has bookmarks. Some manuals only
have a table of contents, but you can also use this to navigate the manual if the
topics are linked.
■
Use the arrow buttons in the toolbar or the vertical scroll bar on the right side of
the document to move through the manual. (The box to the left of the scroll bar
displays the current page number.)
For more information, see your Acrobat Reader online guide.
Locate your PDF manuals as follows:
■
ISIS User’s Guide—Insert your scanner software CD-ROM. When the EPSON
Software Setup screen appears, click Browse this CD. Open the ISIS folder, then
the English folder, then double-click GT30000.pdf.
■
Presto! PageManager—Click Start, Programs, Presto! PageManager for
EPSON, and select PageManager User’s Manual.
■
Acrobat Reader—Select Reader Guide from the Acrobat Reader Help menu.
You can download and view a PDF version of the GT-30000 User’s Guide
from the EPSON support web site at http://support.epson.com.
PixTools QuickScan includes on-screen help. To access it, click Start,
Programs, PixTools Products, Documentation, and select QuickScan Help.
7
Registering
Please take a minute to complete the electronic registration form which appears at the
end of the software installation process (see “Chapter 2, Installing the Software”).
Registering enables you to receive special information on options, new products, and
software upgrades. You’ll get immediate attention if you have a problem with your
scanner.
8
Chapter 1
Setting Up Your Scanner
Setting up your scanner is easy—just follow the steps in this chapter in the order
listed below.
1. Unpack and choose a good place for the scanner.
2. Unlock the scanner.
3. Install the automatic document feeder.
4. Test the scanner.
5. Set the SCSI ID number and terminator switch (SCSI connections only).
6. Connect the scanner to your computer.
9
Unpacking Your Scanner
Remove the automatic document feeder and scanner from the box, then remove the
packing material from your scanner. Save the packaging in case you need it later.
The scanner and automatic document feeder are large and heavy, so you
may need to have someone help you unpack and lift them.
Along with this guide, your EPSON GT-30000 comes with these items:
power cable
EPSON GT-30000
EPSON GT-30000 Scanner
Software CD-ROM
automatic document feeder
knobs
installation screws
10
Setting Up Your Scanner
screwdriver
Choosing a Good Place for Your Scanner
When deciding where to place the scanner, follow these guidelines:
■
Place the scanner on a flat, stable surface. If the scanner is tilted, it can’t operate
properly.
■
Make sure to place the scanner where you can easily unplug the power cord, near
a grounded wall outlet, and where your cable can reach your computer.
■
Keep the scanner away from direct sunlight and strong light sources.
■
Avoid places subject to shocks and vibrations, or high or rapidly changing
temperatures and humidity.
■
Make sure there’s enough room behind the scanner for the cables, and above the
scanner so you can fully raise the document cover.
23.4 inches
(596 mm)
10 inches*
(254 mm)
3.9 inches or more
(100 mm)
19.2 inches
(488 mm)
25.9 inches
(658 mm)
* When automatic document feeder is closed.
Setting Up Your Scanner
11
Identifying Scanner Parts
Operate button
automatic document feeder
document table
ERROR light
a Start button
READY light
SCSI interface (50-pin)
ADF connector
SCSI terminator switch
optional interface slot
AC socket
SCSI ID dial
SCSI interface (68-pin)
12
Setting Up Your Scanner
SCSI select
switch N/W
Unlocking the Scanner
Before installing the automatic
document feeder and connecting the
scanner to a power source, you must
release the transportation lock on the
back of the scanner.
unlocked position
Use a coin or large flat-head screwdriver
to turn the transportation lock button
counterclockwise to the unlocked
position, as shown.
Always lock the transportation lock before moving the scanner. Whenever
the transportation lock is locked, the scanner lamp must be in the home
position (on the left side of the scanner). See “Transporting the Scanner”
on page 102 for more information.
Setting Up Your Scanner
13
Installing the Automatic Document Feeder
The automatic document feeder (ADF) automatically loads multi-page documents
into your scanner.
The ADF is large and heavy. Clear a wide space around the scanner before
installing the ADF. You may need to have someone help you unpack and
lift it.
Make sure you have released the transportation lock before installing the
ADF. For details, refer to page 13.
To install the ADF:
1. Make sure your scanner is turned off, then unplug the scanner’s power and
interface cables, if necessary.
2. Insert the installation screws that came with the ADF into the holes in the back of
the scanner and secure them with the enclosed screwdriver tool, as shown below.
3. Place the two knobs included with the ADF beside the scanner.
14
Setting Up Your Scanner
4. Slide the ADF onto the scanner, lining up the screws with the holes as shown.
5. Twist the knobs onto the ends of the screws and tighten them using the
screwdriver tool.
6. Attach the ADF’s connector to the scanner’s option interface. Then tighten the
connector screws.
7. Close the ADF.
Setting Up Your Scanner
15
Testing Your Scanner’s Operation
To make sure your scanner is working properly, it’s a good idea to turn it on before
you connect it to your computer.
The scanner’s voltage cannot be changed. If the label on the back of the
scanner does not display the correct voltage for your area, contact your
dealer. Do not plug in the power cord.
1. Plug the scanner’s power cord into a grounded electrical outlet. Then open the
ADF so you can see the operation of the carriage.
2. Press the Operate button to turn on the scanner.
The READY light on the scanner’s front panel flashes, and the scanner’s carriage
moves forward, then back. The READY light stays on when the scanner is ready
to scan.
carriage home position
Operate button
If you turn off the scanner, wait at least 10 seconds before turning it back
on. Rapidly turning the scanner on and off can damage the scanner.
16
Setting Up Your Scanner
Connecting the Scanner to Your Computer
You can connect the scanner to your computer in one of the following ways:
■
SCSI
If you have a compatible PCI SCSI/SCSI 2 adapter board, or your computer has
an ASPI-compliant SCSI 2 board (Adaptec® boards are recommended), you can
connect the scanner with a SCSI 2 cable (micro DB 50-pin connector) not more
than 9.8 feet (3 meters) long. If you want to use the 68-pin connector, you will
need a SCSI 3 cable and SCSI ultra-wide 68-pin host adapter board.
■
IEEE 1394
If you have purchased the optional IEEE 1394 scanner interface card, you can
connect the scanner to your PC with the IEEE 1394 cable. Your PC must have an
OHCI compliant port or card, and must be running a pre-installed version of
Windows Me or Windows 2000. For installation instructions, see page 21.
Connecting to a SCSI Interface
Before you connect the scanner, you must have an ASPI-compliant SCSI 2 interface
board installed in your computer. Some computers come with a SCSI 2 board
preinstalled; check your computer documentation.
You may need to change the scanner’s
SCSI ID setting before you connect it
to your computer. The scanner’s SCSI
ID number default setting is 2. If you
need to change this number, turn the
SCSI ID dial on the back panel. Be
sure to choose a unique number that
doesn’t conflict with the ID number of
other SCSI devices.
SCSI ID dial
Don’t use SCSI ID 7, which is usually
reserved for the SCSI interface in the
computer. SCSI ID 0 and 1 are also
not recommended, as these may be
used for the hard disk.
Setting Up Your Scanner
17
Setting the SCSI Terminator
The scanner’s SCSI terminator is built-in, with a switch to turn it on or off on the
scanner’s back panel.
If the scanner is your only SCSI device, leave the terminator turned ON (the default
setting).
If the scanner is the last device in the chain, leave the terminator turned ON.
18
Setting Up Your Scanner
If the scanner is in the middle of a chain, turn the switch OFF.
Setting the Select Switch
The scanner has two SCSI connectors: one for a 68-pin SCSI cable and the other for a
50-pin SCSI cable. You may need to change the select switch setting depending on
the SCSI card and cable you are using in your computer.
If you are using a 50-pin host adapter and SCSI cable connection anywhere on the
bus between the host adapter and the scanner, use the N setting. Use the W setting for
68-pin SCSI ultra-wide host adapter and cable connections.
Setting Up Your Scanner
19
Connecting the SCSI Cable to Your Computer
To connect the SCSI cable to your computer, follow these steps:
1. Make sure your scanner, computer, and any SCSI devices connected to your
computer are turned off.
2. Connect the scanner to your computer
using a suitable SCSI cable.
Squeeze the lock releases on the lock
connector end of the SCSI cable and plug
the cable into the appropriate SCSI
connector on the back of the scanner. The
cable is secure when both connector locks
snap in.
68-pin SCSI
interface
50-pin SCSI
interface
3. Connect the pin end of the SCSI cable to the SCSI port on your computer or
another SCSI device in the chain and tighten the screws to secure the cable.
Whether you’re connecting the scanner directly to your computer or
connecting multiple SCSI devices, the total length of the SCSI bus (cables)
must not exceed 9.8 feet (3 meters); otherwise the system may not work
properly.
Don’t use an external terminator.
4. Plug in the power cables for your computer, scanner, and other external
SCSI devices.
Always turn on your scanner first. Otherwise, the computer may not recognize your
EPSON scanner when you install your software.
20
Setting Up Your Scanner
Connecting to an IEEE 1394 Scanner Interface
If you purchased the optional IEEE 1394 scanner interface card (B808342), follow
the instructions in this section to install the interface card in your scanner and connect
the scanner to your computer.
You can purchase genuine EPSON supplies and accessories from the
EPSON Store™ at (800) 873-7766, or visit www.epsonstore.com (U.S.
sales only). In Canada, please call (800) 873-7766 for dealer referral.
To use the IEEE 1394 scanner interface card, your PC must have an OHCI
compliant port or card, and must be running a pre-installed version of Windows Me
or Windows 2000.
IEEE 1394 Scanner Interface Card
IEEE 1394 Scanner Interface
Card Cable
Installing the IEEE 1394 Card in Your Scanner
Before you begin, turn off the scanner and disconnect the power cord and any cables.
1. Remove the two screws securing the
shield plate to the scanner’s optional
interface slot, and then remove the
plate. Put the screws in a safe place in
case you want to reinstall the shield
plate later.
Static electricity can damage electronic components like the IEEE 1394
scanner interface card. To discharge static electricity, touch the scanner’s
metal frame before handling the card.
Setting Up Your Scanner
21
2. Turn the card over so that the circuit
board side is facing down, and insert it
in the optional interface slot. Push
gently until the card is firmly seated in
the expansion slot inside the optional
interface slot.
circuit board, face down
3. Tighten the retaining screws and
reconnect the scanner’s cables.
Connecting the IEEE 1394 Cable to Your Computer
The IEEE 1394 scanner interface card has two cable connectors. You can use either
one to connect the scanner directly to your computer. At the same time, you can use
the second connector to connect other IEEE 1394 devices in a daisy chain or tree
configuration. You can also connect the scanner to another IEEE 1394 device so that
it’s the last IEEE 1394 device in a chain connected to your computer.
Neither your scanner nor your computer has to be off when you connect the cable.
However, be careful not to connect or disconnect the cable when the scanner is in use.
Follow these steps to connect the
scanner:
1. Connect one end of the cable to
the IEEE 1394 port on the card.
2. Connect the other end of the
cable to the IEEE 1394 port on
your computer or on another
IEEE 1394 device.
22
Setting Up Your Scanner
Chapter 2
Installing the Software
This chapter explains how to install the scanner software on your computer so it
works properly with your scanner. It also includes instructions for installing the ISIS
driver, PixTools QuickScan and Presto! PageManager. See “Installing Additional
Software” on page 49.
For instructions on installing software for a network scanner, go to
Chapter 4, “Network Scanning.”
Installing the Scanner Software
Before you begin installing software, make sure you recalibrate your monitor to
factory specifications (see your monitor documentation for instructions). Then follow
the instructions for your operating system:
■
If you’re running Windows Me, continue with the next section.
■
If you’re running Windows 2000, go to page 30.
■
If you’re running Windows 98, go to page 36.
■
If you’re running Windows 95, go to page 41.
■
If you’re running Windows NT 4.0, go to page 46.
23
Installing the Software for Windows Me
Before you begin, make sure the GT-30000 is connected to your computer. Also,
make sure you’ve recalibrated your monitor to factory specifications (see your monitor
documentation for instructions).
This procedure automatically installs your EPSON TWAIN HS driver. You’ll be
asked to install your SCSI or IEEE 1394 driver at the beginning of installation.
Follow the instructions on the screen to install your SCSI or IEEE 1394 driver, or see
the documentation that came with your card.
You may be asked to insert your Windows CD-ROM during this procedure.
Make sure you have your Windows CD-ROM available, or know where to find the
Windows source files on your hard drive. If you need help locating your source files,
contact your computer manufacturer.
1. Turn on your scanner first, then turn on your computer.
2. When you see the window on the
right, select Specify the location of
the driver, and then click Next.
3. Insert the EPSON GT-30000
Scanning Tools CD-ROM in your
drive.
The Add New Hardware Wizard screen above illustrates a SCSI
connection and may look slightly different for IEEE 1394 connections.
24
Installing the Software
4. Make sure the Search for the best
driver for your device and Specify
a location options are selected.
Uncheck the Removable Media (Floppy, CD-ROM...) option, as
necessary, before clicking the Specify a location option. If not
unchecked, the wrong driver may be installed.
5. Browse to EPSON\ English\WINME on your CD-ROM drive. (The example to
the right uses “E” as the CD-ROM drive letter. Your CD-ROM drive letter may
be different.) Click OK to close the Browse window, and then click Next.
6. Follow the instructions on the screen.
If you see a message asking for your Windows Me CD-ROM, insert it and click
OK (or click Browse and locate the Windows Me source files on your hard drive;
then click OK).
7. When you see the Screen Calibration window,
move the slider right or left until the stripes
match as closely as possible. (The stripes will
not match perfectly and the recommended
setting is 1.8.) Then click OK.
The EPSON Screen Calibration Utility
calibrates the preview image you see in your
EPSON TWAIN HS driver to match your
monitor settings.
Installing the Software
25
You won’t need to change the screen calibration as long as you continue
to use the same display. If you need to recalibrate your screen at a later
time, double-click the Scanners and Cameras icon in your Windows
Control Panel to open the Scanners and Cameras Properties window.
Select EPSON GT-30000 on the Devices tab, if necessary, and click the
Properties button to display the EPSON GT-30000 Properties window.
Click the Utility tab, and then click the Screen Calibration Utility button.
8. When installation is complete, click Finish.
Installing Acrobat Reader and Registering Online
Follow these steps to install Adobe Acrobat Reader (if it is not already installed on
your computer) and complete the GT-30000 electronic registration form:
1. Double-click the My Computer icon on your Windows desktop, then
double-click the Epson CD-ROM icon.
2. When the Select Language
window appears, make sure
English is selected and
click OK. The Software
Setup window appears.
3. Click the Add Software
button to display the
Software Selection window.
26
Installing the Software
4. Make sure a check mark
appears beside Acrobat
Reader (if you need to
install it) and EPSON
GT-30000 Registration,
then click OK.
Don’t select either of the two network applications, EPSON TWAIN HS
Network or EPSON Scan Server. The EPSON TWAIN HS driver, which is
already installed on your computer, lets you scan to a GT-30000 connected
to your computer. If you want to install software for a network scanner, go
to Chapter 4, “Network Scanning”
5. Follow the instructions on the screen.
If you’re done installing software, remove the EPSON GT-30000 Scanning Tools
CD-ROM and restart your computer. Then follow the instructions in the next
section to make sure your scanner is operating properly.
If you want to install the ISIS driver, PixTools QuickScan, or Presto! PageManager
continue with the instructions under “Installing Additional Software” on page 49.
Installing the Software
27
Testing the Scanner’s Operation (Windows Me)
Follow these steps to test scanner operation:
1. Open the Windows Control Panel and
double-click the Scanners and
Cameras icon to open the Scanners and
Cameras Properties window.
2. Double-click the EPSON GT-30000
icon to display the Properties window.
3. Click the General tab, then click the
Test Scanner or Camera button. If
the scanner is operating properly, a Test
Successful message displays. Click OK to
close the message. Device Ready
appears next to Status on the Properties
window.
4. Click OK to close the Properties
window.
28
Installing the Software
Selecting the GT-30000 as Your Default Scanner
(Windows Me)
If you have more than one scanner connected to your computer, you can set up the
GT-30000 as the default scanner.
1. Open the Windows Control Panel and
double-click the Scanners and
Cameras icon.
2. Double-click the EPSON GT-30000
icon. You see the EPSON GT-30000
Properties window.
3. Click the Utility tab. Make sure Select
as default scanner for EPSON
TWAIN HS is checked, click Apply, and
then OK.
Installing the Software
29
Installing the Software for Windows 2000
Before you begin, make sure the GT-30000 is connected to your computer. Also,
make sure you’ve recalibrated your monitor to factory specifications (see your monitor
documentation for instructions).
This procedure automatically installs your EPSON TWAIN HS driver. You’ll be
asked to install your SCSI or IEEE 1394 driver at the beginning of installation.
Follow the instructions on the screen to install your SCSI or IEEE 1394 driver, or see
the documentation that came with your card.
You may be asked to insert your Windows CD-ROM during this procedure.
Make sure you have your Windows CD-ROM available, or know where to find the
Windows source files on your hard drive. If you need help locating your source files,
contact your computer manufacturer.
1. Turn on your scanner first, then turn on your computer.
2. When you see the window on the
right, insert the EPSON GT-30000
Scanning Tools CD-ROM in your
drive and click Next.
3. Select Search for a suitable driver
for my device and click Next.
30
Installing the Software
4. Select CD-ROM drives and Specify
a location, then click Next.
5. Browse to EPSON\English\
Win2000 on your CD-ROM drive.
(The example to the right uses “F” as
the CD-ROM drive letter. Your
CD-ROM drive letter may be
different.) Click OK to close the
Browse window, and then click OK.
6. Follow the instructions on the screen.
If you see a message asking for your Windows 2000 CD-ROM, insert it and click
OK (or click Browse and locate the Windows 2000 source files on your hard
drive; then click OK).
7. When you see the Digital Signature
Not Found screen, click Yes.
If prompted for the EPSON
Scanners Driver Disk 1, reinsert
your EPSON GT-30000 Scanning
Tools CD-ROM.
Installing the Software
31
8. When you see the Screen Calibration window,
move the slider right or left until the stripes
match as closely as possible. (The stripes will
not match perfectly and the recommended
setting is 1.8.) Then click OK.
The EPSON Screen Calibration Utility
calibrates the preview image you see in your
EPSON TWAIN HS driver to match your
monitor settings.
You won’t need to change the screen calibration as long as you continue
to use the same display. If you need to recalibrate your screen at a later
time, double-click the Scanners and Cameras icon in your Windows
Control Panel to open the Scanners and Cameras Properties window.
Select EPSON GT-30000 on the Devices tab, if necessary, and click the
Properties button to display the EPSON GT-30000 Properties window.
Click the Utility tab, and then click the Screen Calibration Utility button.
9. Click Finish when you see a message that installation is complete, then continue
with the instructions in the next section.
32
Installing the Software
Installing Acrobat Reader and Registering Online
Follow these steps to install Adobe Acrobat Reader (if it is not already installed on
your computer) and complete the GT-30000 electronic registration form:
1. Double-click the My Computer icon on your Windows desktop, then
double-click the Epson CD-ROM icon.
2. Make sure English is
selected and click OK. The
Software Setup window
appears.
3. Click the Add Software
button to display the
software selection window.
4. Make sure a check mark
appears beside Acrobat
Reader (if you need to
install it) and EPSON
GT-30000 Registration,
then click OK.
Don’t select either of the two network applications, EPSON TWAIN HS
Network or EPSON Scan Server. The EPSON TWAIN HS driver, which is
already installed on your computer, lets you scan to a GT-30000 connected
to your computer. If you want to install software for a network scanner, go
to Chapter 4, “Network Scanning.”
5. Follow the instructions on the screen.
Installing the Software
33
If you’re done installing software, remove the EPSON GT-30000 Scanning Tools
CD-ROM and restart your computer. Then follow the instructions in the next
section to make sure your scanner is operating properly.
If you want to install the ISIS driver, PixTools QuickScan, or Presto! PageManager
continue with the instructions under “Installing Additional Software” on page 49.
Testing the Scanner’s Operation (Windows 2000)
Follow these steps to test scanner operation:
1. Open the Windows Control Panel and
double-click the Scanners and
Cameras icon to open the Scanners
and Cameras Properties window.
2. Make sure EPSON GT-30000 is
selected, and then click the Properties
button.
3. Click the Test Scanner or Camera
button. If the scanner is operating
properly, a Test Successful message
displays. Click OK to close the message.
Device Ready appears next
to Status.
4. Click OK to close the Properties
window.
34
Installing the Software
Selecting the GT-30000 as Your Default Scanner
(Windows 2000)
If you have more than one scanner connected to your computer, you can set up the
GT-30000 as the default scanner.
1. Open the Windows Control Panel and
double-click the Scanners and
Cameras icon to open the Scanners
and Cameras Properties window.
2. Make sure EPSON GT-30000 is
selected, and click the Properties
button. You see the EPSON GT-30000
Properties window.
3. Click the Utility tab. Make sure Select
as default scanner for EPSON
TWAIN HS is checked, and then
click OK.
4. Click OK to close the Properties
window.
Installing the Software
35
Installing the Software for Windows 98
Before you begin, make sure the GT-30000 is connected to your computer. Also,
make sure you’ve recalibrated your monitor to factory specifications (see your monitor
documentation for instructions).
This procedure automatically installs your EPSON TWAIN HS driver. If you
connected the scanner with a SCSI cable, you’ll be asked to install your SCSI driver at
the beginning of installation. Follow the instructions on the screen to install your
SCSI driver, or see the documentation that came with your SCSI card.
You may be asked to insert your Windows CD-ROM during this procedure.
Make sure you have your Windows CD-ROM available, or know where to find the
Windows source files on your hard drive. If you need help locating your source files,
contact your computer manufacturer.
If you want to use your scanner on a network, go to Chapter 4, “Network
Scanning,” instead.
1. Turn on the scanner first, then
turn on your computer. When you see
the window on the right, click Next.
(The Wizard may also say it has found
an unknown device.)
2. Select Search for the best driver
for your device, and click Next.
3. Insert the EPSON GT-30000
Scanner Software CD-ROM in
your drive.
36
Installing the Software
4. Select Specify a location, if
necessary. Browse to
EPSON\English\WIN98 on your
CD-ROM drive. Then click Next.
(The example on the right shows “E”
as the CD-ROM drive. Your
CD-ROM drive letter may be
different.)
5. Follow the instructions on the screen.
If you see a message asking for your Windows 98 CD-ROM, insert it and click
OK (or select Specify a location, click Browse, and locate the Windows 98
source files on your hard drive. Then click OK.) When prompted, reinsert your
scanner software CD-ROM.
6. When you see the Screen Calibration window,
move the slider right or left until the stripes
match as closely as possible. (The stripes will
not match perfectly. The recommended setting
is 1.8.) Then click OK.
The EPSON Screen Calibration Utility
calibrates the preview image you see in your
EPSON TWAIN HS driver to match your
monitor settings.
You won’t need to change the screen calibration as long as you continue
to use the same display. If you need to recalibrate your screen at a later
time, double-click the Scanners and Cameras icon in your Windows
Control Panel to open the Scanners and Cameras Properties window.
Select EPSON GT-30000 on the Devices tab, if necessary, and click the
Properties button to display the EPSON GT-30000 Properties window.
Click the Utility tab, and then click the Screen Calibration Utility button.
7. When installation is complete, click Finish.
Continue with the instructions in the next section to install Acrobat Reader, if
necessary, and register your scanner online.
Installing the Software
37
Installing Acrobat Reader and Registering Online
Follow these steps to install Adobe Acrobat Reader (if it is not already installed on
your computer) and complete the GT-30000 electronic registration form:
1. Double-click the My Computer icon on your Windows desktop, then
double-click the Epson CD-ROM icon.
2. Make sure English is
selected and click OK. The
Software Setup window
appears.
3. Click the Add Software
button to display the
software selection window.
4. Make sure a check mark
appears beside Acrobat
Reader (if you need to
install it) and EPSON
GT-30000 Registration,
then click OK.
Don’t select either of the two network applications, EPSON TWAIN HS
Network or EPSON Scan Server. The EPSON TWAIN HS driver, which is
already installed on your computer, lets you scan to a GT-30000 connected
to your computer. If you want to install software for a network scanner, go
to Chapter 4, “Network Scanning.”
5. Follow the instructions on the screen.
38
Installing the Software
If you’re done installing software, remove the EPSON GT-30000 Scanning Tools
CD-ROM and restart your computer. Then follow the instructions in the next
section to make sure your scanner is operating properly.
If you want to install the ISIS driver, PixTools QuickScan, or Presto! PageManager
continue with the instructions under “Installing Additional Software” on page 49.
Testing Your Scanner Connection (Windows 98)
You need to verify that your scanner was properly connected and the software was
installed correctly. Follow these steps to test scanner operation:
1. Open the Windows Control Panel and
double-click the Scanners and
Cameras icon to open the Scanners and
Cameras Properties window.
2. Make sure EPSON GT-30000 is selected,
then click the Properties button.
3. If necessary, click the General tab. Click
the Test Scanner or Camera button. If
the scanner is operating properly, Device
Ready appears next to Status.
4. Click OK to close the Properties window.
Installing the Software
39
Selecting the GT-30000 as Your Default Scanner
(Windows 98)
If you have more than one scanner connected to your computer and you’re running
Windows 98, you can set up the EPSON GT-30000 as your default scanner.
1. Open the Windows Control Panel and
double-click the Scanners and
Cameras icon to open the Scanners and
Cameras Properties window.
2. Select EPSON GT-30000, if necessary,
and click the Properties button.
3. Click the Utility tab. Make sure Select
as default scanner for EPSON TWAIN
HS is checked, and then click OK.
4. Click OK to close the Scanners and
Cameras Properties window.
The default scanner remains in effect until
you use this procedure to change it again.
40
Installing the Software
Installing the Software for Windows 95
Follow the instructions in this section to install your EPSON GT-30000 scanner
driver and other software on your scanner software CD-ROM for stand-alone
scanning. Before you begin installing software, make sure you recalibrate your
monitor to factory specifications. (See your monitor documentation for instructions.)
If you want to use your scanner on a network, go to Chapter 4, “Network Scanning,”
instead.
You may be asked to insert your Windows CD-ROM during this procedure.
Make sure you have your Windows CD-ROM available, or know where to find the
Windows source files on your hard drive. If you need help locating your source files,
contact your computer manufacturer.
1. Turn on your scanner first, then turn
on your computer. When you see the
window on the right, click Next.
2. Click Other Locations.
Installing the Software
41
3. Make sure your scanner software
CD-ROM is in the drive.
Browse to the following location
on your CD-ROM drive:
EPSON\English\WIN95. Then
click OK.
(The example on the right shows
“G” as the CD-ROM drive.
Your CD-ROM drive letter may
be different.)
4. When you see the window on the
right, click Finish. Then restart
your computer.
Continue with the instructions in the
next section to install EPSON
TWAIN HS and Acrobat Reader (if
necessary).
42
Installing the Software
Installing Other Software on Your CD-ROM
Follow these steps to install EPSON TWAIN HS, Adobe Acrobat Reader (if it is not
already installed on your computer) and complete the GT-30000 electronic
registration form.
1. Double-click the My Computer icon on your desktop, then double-click the
Epson CD-ROM icon.
2. Make sure English is
selected and click OK. The
Software Setup window
appears.
3. Click the Add Software
button to display the
software selection window.
4. You must install EPSON
TWAIN HS to use your
scanner. Make sure a check
mark appears beside it.
Also select Acrobat Reader
(if you need to install it) and
EPSON GT-30000 Registration, then click OK.
Don’t select either of the two network applications, EPSON TWAIN HS
Network or EPSON Scan Server. The EPSON TWAIN HS driver lets you
scan when your scanner is connected directly to your computer. If you
want to use the scanner on a network, go to Chapter 4, “Network
Scanning,” instead.
Installing the Software
43
5. Follow the instructions on the screen to
install EPSON TWAIN HS. When
installation is complete, you see the
window on the right. Make sure SCSI is
selected and GT-30000 appears in the
Scanner Selection list.
6. Click Test to check the connection. If the
scanner software is installed correctly, you
see Status: Device Ready under Scanner
Information. Click OK to close the
window.
You can test your scanner connection at
any time. (Double-click the EPSON
TWAIN HS icon in your Windows
Control Panel to open the EPSON
TWAIN HS window. Then click the Test
button.)
44
Installing the Software
7. When you see the Screen Calibration window,
move the slider right or left until the stripes
match as closely as possible. (The stripes will
not match perfectly. The recommended setting
is 1.8.) Then click OK.
The EPSON Screen Calibration Utility
calibrates the preview image you see in your
EPSON TWAIN HS driver to match your
monitor settings.
You won’t need to change the screen calibration as long as you continue
to use the same display. If you need to recalibrate your screen at a later
time, double-click the EPSON TWAIN HS icon in your Windows Control
Panel to open the EPSON TWAIN HS window. Then click the Screen
Calibration Utility button at the bottom of the window.
8. Follow the instructions on the screen to install Acrobat Reader (if necessary).
To make sure your scanner driver is installed correctly, verify that the scanner is listed
in the Windows Device Manager. (Click Start, Settings, Control Panel, then
double-click the System icon. Select the Device Manager tab and double-click
EPSON Scanners. GT-30000 should appear in the list.)
If you’re done installing software, restart your computer. If you want to install the
ISIS driver, PixTools QuickScan, or Presto! PageManager, see page 49.
Installing the Software
45
Installing the Software for Windows NT 4.0
Follow the instructions in this section to install the EPSON GT-30000 scanner driver
and other software on your scanner software CD-ROM. Before you begin installing
software, make sure you recalibrate your monitor to factory specifications. (See your
monitor documentation for instructions.)
You may be asked to insert your Windows CD-ROM during this procedure.
Make sure you have your Windows CD-ROM available, or know where to find the
Windows source files on your hard drive. If you need help locating your source files,
contact your computer manufacturer.
If you want to use your scanner on a network, go to Chapter 4, “Network Scanning,”
instead.
1. Turn on your scanner first, then turn on your computer.
2. Log onto Windows NT and insert your EPSON GT-30000 Scanner Software
CD-ROM in your drive.
3. If you don’t see the Select Language screen, double-click the My Computer icon
on your desktop, then double-click the Epson CD-ROM icon.
4. Make sure English is
selected and click OK. The
Software Setup window
appears.
5. Click the Add Software
button to display the
software selection window.
46
Installing the Software
6. You must install EPSON
TWAIN HS to use your
scanner. Make sure a check
mark appears beside it.
Also select Acrobat Reader
(if you need to install it)
and EPSON GT-30000 Registration, then click OK.
Don’t select either of the two network applications, EPSON TWAIN HS
Network or EPSON Scan Server. The EPSON TWAIN HS driver lets you
scan when your scanner is connected directly to your computer. If you
want to use the scanner on a network, go to Chapter 4, “Network
Scanning,” instead.
7. Follow the instructions on the screen to
install EPSON TWAIN HS. When
installation is complete, you see the
window on the right. Make sure SCSI is
selected and GT-30000 appears in the
Scanner Selection list.
Installing the Software
47
8. Click Test to check the connection.
If the scanner software is installed
correctly, you see Status: Device Ready
under Scanner Information. Click OK to
close the window.
You can test your scanner connection at
any time. (Double-click the EPSON
TWAIN HS icon in the Windows Control
Panel to open the EPSON TWAIN HS
window. Then click the Test button.)
9. When you see the Screen Calibration
window, move the slider right or left until
the stripes match as closely as possible.
(The stripes will not match perfectly. The
recommended setting is 1.8.) Then
click OK.
The EPSON Screen Calibration Utility
calibrates the preview image you see in your
EPSON TWAIN HS driver to match your
monitor settings.
10. Follow the instructions on the screen to
install Acrobat Reader (if necessary).
You won’t need to change the screen calibration as long as you continue
to use the same display. If you need to recalibrate your screen at a later
time, open the EPSON TWAIN HS window by double-clicking the EPSON
TWAIN HS icon in the Windows Control Panel. Then click the
Screen Calibration button at the bottom of the window to start the utility.
If you’re done installing software, restart your computer. If you want to install the
ISIS driver, PixTools QuickScan, or Presto! PageManager, go to the next section.
48
Installing the Software
Installing Additional Software
Follow the instructions in this section to install the ISIS driver, PixTools QuickScan,
and Presto! PageManager.
Installing the ISIS Driver
Follow these steps to install the ISIS driver:
You should install your ISIS-compatible application before you install the ISIS
driver.
1. If necessary, insert your scanner software CD-ROM in the drive. If you don’t see
the Select Language screen, double-click My Computer on your desktop, then
double-click the Epson CD-ROM icon.
2. Make sure English is
selected and click OK. The
Software Setup window
appears.
3. Click Browse This CD.
4. To install the ISIS driver,
double-click the ISIS folder,
then double-click the
Setup.exe icon. Then
follow the instructions on
the screen.
5. When installation is
complete, click OK, then
restart your computer.
Installing the Software
49
Installing PixTools QuickScan
Follow these steps to install PixTools QuickScan:
1. If necessary, insert your scanner software CD-ROM in the drive. If you don’t see
the Select Language screen, double-click My Computer on your desktop, then
double-click the Epson CD-ROM icon.
2. Make sure English is
selected and click OK. The
Software Setup window
appears.
3. Click Browse This CD.
4. To install QuickScan,
double-click the Quickscn
folder, then double-click
the Setup.exe icon. Then
follow the instructions on
the screen.
5. When installation is
complete, click OK, then
restart your computer.
50
Installing the Software
Accessing the ISIS Driver from QuickScan
Before you can scan, you must select the GT-30000 as your scanner. To select the
scanner:
1. Choose Select Scanner from the File menu. In a few moments, the Scanner
Selection dialog appears.
2. Make sure EPSON
GT-30000 is selected and
click OK.
Installing the Software
51
Installing Presto! PageManager
Follow these steps to install Presto! PageManager:
1. If necessary, insert your scanner software CD-ROM in the drive. If you don’t see
the Select Language screen, double-click My Computer on your desktop, then
double-click the Epson CD-ROM icon.
2. Make sure English is
selected and click OK. The
Software Setup window
appears.
3. Click Browse This CD.
4. To install Presto!
PageManager, double-click
the pagemgr folder, then
double-click the English
folder.
5. Double-click the
Setup.exe icon, then
follow the instructions on
the screen.
6. When installation is
complete, click OK, then restart your computer.
52
Installing the Software
Chapter 3
How to Scan
This chapter gives you an overview of the scanning process and then provides
step-by-step scanning instructions.
Overview
Getting the best scan possible depends on several factors, including the quality of your
original and the resolution you select. The better your original is, the better your scan
will be. While you can make some color corrections in your scanning software, you’ll
need to do any major color photo retouching in a program such as Adobe
Photoshop®. To get the best possible scan, keep the document table clean, and make
sure the document is flat against the glass surface.
Selecting Your Scanner Source
Your EPSON GT-30000 scanner comes with two all-purpose drivers, EPSON
TWAIN HS and EPSON TWAIN HS Network, as well as the ISIS driver. The
scanner driver is what you select as the source in your application. This is the software
that allows your computer to communicate with your scanner. It also allows you to
select certain settings to optimize the scanned image.
If you installed EPSON TWAIN HS on the scanner server so that you could
make a direct connection to the scanner, remember that you must exit
EPSON Scan Server to use EPSON TWAIN HS. EPSON Scan Server
disables EPSON TWAIN HS.
If you’re accessing a GT-30000 scanner connected to another computer,
always use EPSON TWAIN HS Network as your source. If you’re
accessing the GT-30000 scanner connected to your computer, always use
EPSON TWAIN HS. Do not use EPSON TWAIN HS Network.
53
For details on using EPSON TWAIN HS or EPSON TWAIN HS Network, see
page 58 and your electronic EPSON GT-30000 Reference Guide. You can also install
the ISIS driver and use it as your source. (See the ISIS User’s Guide on your
GT-30000 Scanning Tools CD-ROM for details.)
Selecting Resolution
Resolution refers to how many dots per inch (dpi) or dots per centimeter (dpcm) your
image contains. The best resolution for a scanned image depends on the type of image
you’re scanning and your final output device.
As a rule of thumb for most images except line art, use a scanning resolution that is
approximately one third of your output resolution. For example, use a scanning
resolution up to 100 dpi with a 300 dpi laser printer, and up to 200 dpi with a
600 dpi laser printer. For 1440 dpi ink jet printers, such as the EPSON Stylus® Color
series, use a scanning resolution of up to 300 dpi. Try a scanning resolution of 240
dpi for 720 dpi printing.
Keep the following in mind when you choose a resolution:
54
■
The higher the resolution you select, the larger the resulting image file will be. For
example, an 8.5 × 11-inch original scanned at 300 dpi can produce a 24MB file.
The same original scanned at 72 dpi creates a 1.3MB file. Large files take longer to
process and print, so consider the practical limitations of your computer system
and hard disk drive when selecting a resolution. To keep your file size
manageable, select the lowest possible resolution that gives acceptable quality. (If
your final output is for on-screen viewing, you can scan at 72 dpi and reduce your
file size.)
■
If you need to scan at a higher resolution, you can reduce the size of the resulting
image file by scanning only part of the image. For information about selecting
part of an image, see “Making and Modifying Marquees” in your electronic
EPSON GT-30000 Reference Guide.
How to Scan
Scanning Color Images
If the colors in your scanned image don’t match those in your original document, try
experimenting with the Unsharp Mask setting. Click the Destination button on the
EPSON TWAIN HS or EPSON TWAIN HS Network main window to display the
Destination window, and then select or deselect Unsharp Mask.
Scaling (Resizing) Images
If you plan to enlarge your image, it’s better to enlarge it by scanning at a higher
resolution rather than adjusting resolution in your application. Each time you modify
an image, you lose some image quality.
Keep in mind when you enlarge a small photo, you’ll need to scan at a high enough
resolution to retain your image quality, but not so high that your file size is too large
to be efficient.
Batch Scanning
You can use batch scanning to save time. Batch scanning allows you to scan several
images at once, or the same image with several different settings.
For more information, see “Making and Modifying Marquees” in your electronic
EPSON GT-30000 Reference Guide.
How to Scan
55
Step-by-Step Scanning Instructions
This section contains step-by-step instructions for scanning an image. Before you
scan, make sure you’ve set up your scanner and installed the software as described in
Chapter 1, “Setting Up Your Scanner.”
If you are scanning a document with multiple pages, see “Loading the Automatic
Document Feeder” below. If you are scanning a single page, see “Placing a Single
Original Document” on page 57.
Loading the Automatic Document Feeder
You can load up to 100 sheets in the automatic document feeder (ADF). First, make
sure the document:
■
Has no wet ink on it.
■
Has no holes.
■
Is not ripped or wrinkled.
■
Has no staples or other objects attached that may damage the feeder.
■
Has no folds.
■
Is not a multipart form.
■
Is not bound.
■
Has no carbon coating.
■
Has no cut-out areas.
When scanning high-quality color or halftone documents, it’s best to open
the ADF and scan documents manually.
Don’t open the ADF while scanning. You’ll get an option error and possibly
a paper feeding error. Always close the ADF before scanning or using the
feeder.
56
How to Scan
To load documents into the ADF, follow these steps:
1. Slide the edge guide all the way out.
2. Insert the document stack face up into the ADF until it meets resistance. Then
move the right edge guide so it is flush with the right edge of your document.
3. Continue with the scanning procedure on page 58.
Placing a Single Original Document
Follow these steps to position a single page:
1. Raise the ADF and place your
document face down on the
document table.
top corner of
document
2. Position the document so the
horizontal and vertical edges are
carefully aligned with the scales on
the top and left side of the
document table.
3. Close the ADF slowly. Be careful
not to move the document.
How to Scan
57
Scanning with EPSON TWAIN HS
Follow the steps below to scan a document using EPSON TWAIN HS or EPSON
TWAIN HS Network:
1. Start your host application (for example, Presto! PageManager or any other
application that supports EPSON TWAIN HS).
2. Select your scanner source. (Unless you change your source, you need to do this
step only once.)
For example, if you’re using Presto! PageManager as your host application, click
File, then Select Source. In the Select Source dialog box, select EPSON TWAIN
HS. Then click Select.
If you’re accessing a network scanner connected to another computer, select
EPSON TWAIN HS Network as your input source and click OK.
You can’t select EPSON TWAIN HS as your scanner source if you’re using
a network scanner and EPSON Scan Server is running. EPSON Scan
Server disables EPSON TWAIN HS.
For example, choose Acquire from Presto! PageManager’s File menu.
The EPSON TWAIN HS main
window appears.
3. Choose the Document Source
and Image Type.
For example, if you’re scanning a
photograph, select Flatbed as your
Document Source and 24-bit
Color (Std) as your Image Type.
When using the ADF, choose
ADF-Single-sided or
ADF-Double-sided as your
Document Source.
click to display
a preview of
the image
58
How to Scan
click to start
scanning
4. Click the Preview
button. You see a
preview of your scan in
the window that opens.
Preview button
Marquee button
If you are scanning
multiple pages using
the ADF, you do not
need to Preview the
document unless you
want to scan only a
portion of a document.
Auto Locate button
Auto Exposure button
5. Choose your scan
settings.
Auto
Click the
Locate button to
automatically define the scan area around the edges of your image. You can also
adjust the scan area by positioning the mouse pointer over the dotted line around
the marquee’s edge and dragging the box to resize the marquee.
Auto Exposure button to automatically set the highlight and
Click the
shadow exposure.
Generally it’s a good idea to use the Auto Exposure button to obtain the
best settings for your scan. See your electronic EPSON GT-30000
Reference Guide for more information about choosing settings.
If you need to remove color cast from your image, use the Gray Balance
Intensity feature.
6. When you’ve finished making adjustments, click the Scan button.
The READY light on the front of the scanner flickers while it’s scanning. In a few
moments, a scanned image is imported into your host application’s window.
(If the READY light continues to blink, it may indicate an error condition. See
Chapter 6, “Solving Problems,” for more information.)
7. Click Close to close the EPSON TWAIN HS or EPSON TWAIN HS Network
window and return to your application.
How to Scan
59
Using the a Start Button
You can load a document in the scanner, press the a Start button, and watch while
the assigned application starts and then scans your document.
This section shows you how to set up the a Start button to launch an application
which supports this feature.
The a Start button features described in this chapter are only available
when you use EPSON TWAIN HS to access a scanner connected to
your computer and you are running Windows Me, Windows 2000, or
Windows 98. If you are running Windows 95 or Windows NT, the
a Start button is disabled.
To use the a Start button with a network scanner, the client computer
must start both the host application and EPSON TWAIN HS Network.
Pressing the a Start button sends the scanned image to the client
computer currently connected to the scanner server, but does not
automatically launch any applications.
Setting Up the a Start Button
If you’re running Windows Me,
Windows 2000, or Windows 98,
whenever you press the a Start button
you’ll see a window asking you to choose
which application to launch. To avoid
this window, make sure that only one
application is assigned to the a Start
button.
60
How to Scan
Follow these steps to assign an application to the a Start button:
1. Open the Windows Control Panel
and double-click the Scanners
and Cameras icon.
2. Select EPSON GT-30000, if
necessary, and click Properties. If
you are running Windows Me,
double-click the EPSON
GT-30000 icon.
3. Click the Events tab.
4. Make sure Start Button appears
in the Scanner events box, then
deselect any applications you
don’t want to use in the Send to
this application list. When you
finish, a check mark should appear
only beside the application that
you want to assign to the a Start
button.
5. Click OK to close the EPSON
GT-30000 Properties window,
then click OK again to close the
Scanners and Cameras Properties window.
Press the scanner’s a Start button to have EPSON TWAIN HS started and the
document scanned into the assigned application.
You can disable the a Start button by clicking the Disable device events
checkbox on the Events tab.
How to Scan
61
62
How to Scan
Chapter 4
Network Scanning
You can use EPSON Scan Server and EPSON TWAIN HS Network, two
applications on your EPSON GT-30000 Scanner Software CD-ROM, to share your
scanner with other users in a small workgroup.
Your network must have a scanner server (the Windows computer connected to the
scanner) and one or more client computers. Only one client computer at a time can
connect to the scanner server and access the scanner. However, you can have more
than one scanner and scanner server on a network, so clients can choose which
scanner to use.
Here are some other requirements for sharing a scanner:
■
The scanner server must be an IBM® Pentium® compatible PC running Windows
Me, Windows 2000, Windows 98, Windows 95, or Windows NT 4.0 with
Service Pack 3 or higher.
■
Client computers can be running Windows Me, Windows 2000, Windows 98,
Windows 95, or Windows NT 4.0.
■
Both the client computers and the scanner server must have a network interface
card installed, and must be running the TCP/IP protocol (see Appendix A for
instructions on installing the TCP/IP protocol).
■
EPSON Scan Server must be installed on the scanner server, and EPSON
TWAIN HS Network must be installed on client computers.
■
It is recommended the scan server have a static IP address.
63
This chapter includes the following:
■
How to install, set up, and start EPSON Scan Server on the scanner server
■
How to install and start EPSON TWAIN HS Network on client computers
■
How to begin a scan from the client computer, the scanner server, or the scanner’s
a Start button
■
How to stop a scan in progress.
The illustration below shows a sample network configuration in which network
scanning is available. The software you install depends on which computer you’re
setting up—a scanner server or client computer.
Scanner Server
EPSON Scan Server
EPSON TWAIN HS*
TWAIN-compliant software
EPSON GT-30000
Network
Client Computers
EPSON TWAIN HS Network
TWAIN-compliant software
* If you installed EPSON TWAIN HS on the scanner server so that you could make a direct
connection to the scanner, remember that you must exit EPSON Scan Server to use EPSON
TWAIN HS.
64
Network Scanning
Setting Up the Scanner Server
You can set up any Windows Me, Windows 2000, Windows 98, Windows 95, or
Windows NT 4.0 computer as a scanner server, as long as it has a network interface
card installed and is running the TCP/IP protocol.
Before you begin, make sure the scanner is unlocked and connected to the scanner
server (see Chapter 1, “Setting Up Your Scanner” for details). If you don’t have the
TCP/IP protocol installed on the scanner server, see Appendix A, “Installing the
TCP/IP Protocol.”
Follow the instructions for your operating system:
■
If you’re running Windows Me, continue with the next section.
■
If you’re running Windows 2000, go to page 71.
■
If you’re running Windows 98, go to page 76.
■
If you’re running Windows 95, go to page 83.
■
If you’re running Windows NT, go to page 88.
Network Scanning
65
Installing the Scanner Server Software for
Windows Me
Before you begin, make sure the GT-30000 is connected to your computer. Also,
make sure you’ve recalibrated your monitor to factory specifications. (See your
monitor documentation for instructions.)
Depending on how your computer system was originally set up, you may be asked to
insert your Windows Me CD-ROM during driver installation. Make sure you have it
available, or know where to find the Windows source files on your hard disk (for
example, in the Windows folder). If you need help, contact your computer
manufacturer.
If you’ve just installed a SCSI interface card, you may be asked to install a
SCSI driver at the beginning of installation. Follow the instructions on the
screen to install the best driver, then continue with the scanner server
installation.
1. Turn on your scanner first, then turn on your computer.
2. When you see the window on the
right, select Specify the location of
the driver, and then click Next.
3. Insert the EPSON GT-30000
Scanning Tools CD-ROM in your
drive and click Next.
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Network Scanning
4. Make sure the Search for the best
driver for your device and
Specify a location options are
selected.
Uncheck the Removable Media (Floppy, CD-ROM...) option, as
necessary, before clicking the Specify a location option. If not
unchecked, the wrong driver may be installed.
5. Browse to EPSON\ English\WINME on your CD-ROM drive. (The example to
the right uses “E” as the CD-ROM drive letter. Your CD-ROM drive letter may
be different.) Click OK to close the Browse window, and then click Next.
6. Follow the instructions on the screen.
If you see a message asking for your Windows Me CD-ROM, insert it and click
OK (or click Browse and locate the Windows Me source files on your hard drive;
then click OK).
7. Click Finish when you see a message that installation is complete.
8. Continue with the instructions in the next section.
Network Scanning
67
Finishing the Scanner Server Installation on Windows Me
Before your computer can share its scanner, you must install EPSON Scan Server. At
the same time, you can install other software that came with your scanner. Your
scanner comes with a multi-user license (6) for Presto! PageManager, an unlimited
license for EPSON TWAIN HS Network and TWAIN HS, and a single-user license
for PixTools QuickScan and the ISIS driver. If you want to install them on additional
computers, please contact the software manufacturer to purchase additional licenses.
The ISIS driver and PixTools QuickScan cannot be run over a network.
1. If the Select Language window doesn’t appear, double-click the My Computer
icon on your Windows desktop, then double-click the Epson CD-ROM icon.
2. When the Select Language
window displays, make sure
English is selected and
click OK.
3. Click the Add Software
button to display the
Software Selection window.
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Network Scanning
4. A check mark appears
beside applications selected
for installation. If you want
to deselect Acrobat Reader
or the GT-30000
Registration (as shown),
click the application to clear the check mark. Then click OK.
Do not install EPSON TWAIN HS Network to use the scanner connected
to your computer—use EPSON TWAIN HS instead. EPSON TWAIN HS is
automatically installed when you install the scanner server software. Only
install EPSON TWAIN HS Network if you want to use a GT-30000
connected to another computer.
5. Follow the instructions on the screen to install EPSON Scan Server and any other
software you selected in the software selection window.
6. Follow the instructions in “Installing Additional Software” on page 49 if you want
to install the ISIS driver, PixTools QuickScan, or Presto! PageManager.
7. When you’re done installing software, restart your computer.
If you don’t want to close Scan Server each time you need to scan locally,
you can install TWAIN HS Network and type LOCALHOST in the Network
Scanner Address field. Choose TWAIN HS Network as the scanner source
in your application.
Network Scanning
69
Setting Up the Default Scanner on Windows Me
If you have more than one scanner connected to your computer, you can set up the
GT-30000 as the default scanner.
1. Open the Windows Control Panel and
double-click the Scanners and
Cameras icon.
2. Double-click the EPSON GT-30000
icon. You see the EPSON GT-30000
Properties window.
3. Click the Utility tab. Make sure Select
as default scanner for EPSON Scan
Server is checked, and then
click OK.
70
Network Scanning
Installing the Scanner Server Software for
Windows 2000
Before you begin, make sure the GT-30000 is connected to your computer. Also,
make sure you’ve recalibrated your monitor to factory specifications. (See your
monitor documentation for instructions.)
Depending on how your computer system was originally set up, you may be asked to
insert your Windows 2000 CD-ROM during driver installation. Make sure you have
it available, or know where to find the Windows source files on your hard disk (for
example, in the Windows folder). If you need help, contact your computer
manufacturer.
If you’ve just installed a SCSI interface card, you may be asked to install a
SCSI driver at the beginning of installation. Follow the instructions on the
screen to install the best driver, then continue with the scanner server
installation.
1. Turn on your scanner first, then turn on your computer.
2. When you see the window on the
right, insert the EPSON GT-30000
Scanning Tools CD-ROM in your
drive and click Next.
Network Scanning
71
3. Select Search for a suitable driver
for my device, and then click Next.
4. Select CD-ROM drives and Specify
a location, if necessary, and click
Next.
5. Browse to EPSON\
English\WIN2000 on your
CD-ROM drive. (The example to
the right uses “F” as the CD-ROM
drive letter. Your CD-ROM drive
letter may be different.) Click OK to
close the Browse window, and then
click Next.
6. Follow the instructions on the screen to complete the driver installation.
If you see a message asking for your Windows 2000 CD-ROM, insert it and click
OK (or click Browse and locate the Windows 2000 source files on your hard
drive; then click OK).
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Network Scanning
7. When you see the window to the
right, click Yes.
If prompted for the EPSON
Scanners Driver Disk 1, reinsert
your EPSON GT-30000 Scanning
Tools CD-ROM.
8. Click Finish when you see a message
that installation is complete.
Continue with the instructions in the
next section.
Finishing the Scanner Server Installation on Windows 2000
Before your computer can share its scanner, you must install EPSON Scan Server. At
the same time, you can install other software that came with your scanner. Your
scanner comes with a multi-user license (6) for Presto! PageManager, an unlimited
license for EPSON TWAIN HS Network and TWAIN HS, and a single-user license
for PixTools QuickScan and the ISIS driver. If you want to install them on additional
computers, please contact the software manufacturer to purchase additional licenses.
The ISIS driver and PixTools QuickScan cannot be run over a network.
1. If the Select Language window doesn’t appear, double-click the My Computer
icon on your Windows desktop, then double-click the Epson CD-ROM icon.
2. Make sure English is
selected and click OK. The
Software Setup window
appears.
Network Scanning
73
3. Click the Add Software
button to display the
software selection window.
4. Select EPSON Scan
Server. A check mark
appears beside applications
selected for installation.
If you want to deselect
Acrobat Reader or the
GT-30000 Registration (as shown), click the application to clear the check mark.
Then click OK.
You don’t need to install EPSON TWAIN HS Network to use the scanner
connected to your computer. EPSON TWAIN HS is automatically installed
when you install the scanner server software. Only install EPSON TWAIN
HS Network if you want to use a GT-30000 attached to another computer.
5. Follow the instructions on the screen to install EPSON Scan Server and any other
software you selected in the software selection window.
6. Follow the instructions in “Installing Additional Software” on page 49 if you want
to install the ISIS driver, PixTools QuickScan, or Presto! PageManager.
7. When you’re done installing software, restart your computer.
74
Network Scanning
Setting Up the Default Scanner on Windows 2000
If you have more than one scanner connected to your computer, you can set up the
GT-30000 as the default scanner.
1. Open the Windows Control Panel and
double-click the Scanners and
Cameras icon to open the Scanners
and Cameras Properties window.
2. Make sure EPSON GT-30000 is
selected, and click the Properties
button. You see the EPSON GT-30000
Properties window.
3. Click the Utility tab. Make sure Select
as default scanner for EPSON Scan
Server is checked, and then click OK.
Network Scanning
75
Installing the Scanner Server Software for
Windows 98
Follow the instructions in this section to install your EPSON GT-30000 scanner
driver and other software on your scanner software CD-ROM. Before you begin,
make sure you recalibrate your monitor to factory specifications. (See your monitor
documentation for instructions.)
You may be asked to insert your Windows CD-ROM during this procedure.
Make sure you have it available, or know where to find the Windows source files on
your hard drive. If you need help locating your source files, contact your computer
manufacturer.
1. Turn on the scanner first, then
turn on your computer. When you see
the window on the right, click Next.
(The Wizard may also say it has found
an unknown device.)
2. Select Search for the best driver
for your device, and click Next.
3. Insert the EPSON GT-30000
Scanner Software CD-ROM in
your drive.
76
Network Scanning
4. Select Specify a location, if necessary.
Then browse to EPSON\English\
WIN98 on your CD-ROM drive. Then
click Next.
(The example on the right shows “E” as
the CD-ROM drive. Your CD-ROM
drive letter may be different.)
5. Follow the instructions on the screen.
If you see a message asking for your Windows 98 CD-ROM, insert it and click
OK. (Or, select Specify a location, click Browse, and locate the Windows 98
source files on your hard drive. Then click OK.) When prompted, reinsert your
scanner software CD-ROM.
6. When you see the Screen Calibration window,
move the slider right or left until the stripes
match as closely as possible. (The stripes will
not match perfectly. The recommended setting
is 1.8.) Then click OK.
The EPSON Screen Calibration Utility
calibrates the preview image you see in your
EPSON TWAIN HS driver to match your
monitor settings.
You won’t need to change the screen calibration as long as you continue
to use the same display. If you need to recalibrate your screen at a later
time, double-click the Scanners and Cameras icon in your Windows
Control Panel to open the Scanners and Cameras Properties window. In
the Devices tab, make sure EPSON GT-30000 is selected, and then click
the Properties button to display the EPSON GT-30000 Properties window.
Click the Utility tab, and then click the Screen Calibration Utility button.
7. When installation is complete, click Finish to return to the Windows desktop.
Network Scanning
77
Continue with the instructions in the next section to install EPSON Scan Server and
Acrobat Reader (if necessary).
78
Network Scanning
Finishing the Scanner Server Installation on Windows 98
Before your computer can share its scanner, you must install EPSON Scan Server. At
the same time, you can install other software that came with your scanner. Your
scanner comes with a multi-user license (6) for Presto! PageManager, an unlimited
license for EPSON TWAIN HS Network and TWAIN HS, and a single-user license
for PixTools QuickScan and the ISIS driver. If you want to install them on additional
computers, please contact the software manufacturer to purchase additional licenses.
The ISIS driver and PixTools QuickScan cannot be run over a network.
1. Double-click the My Computer icon on your Windows desktop, then
double-click the Epson CD-ROM icon.
2. Make sure English is
selected and click OK. The
Software Setup window
appears.
3. Click the Add Software
button to display the
software selection window.
Network Scanning
79
4. Select EPSON Scan
Server. A check mark
appears beside applications
selected for installation.
If you want to deselect
Acrobat Reader or the
GT-30000 Registration (as shown), click the application to clear the check mark.
Then click OK.
Do not install EPSON TWAIN HS Network to use the scanner connected
to your computer—use EPSON TWAIN HS instead. EPSON TWAIN HS is
automatically installed when you install the scanner server software. Only
install EPSON TWAIN HS Network if you want to use a GT-30000
connected to another computer.
5. Follow the instructions on the screen.
If you’re installing EPSON TWAIN HS Network in order to use a GT-30000
scanner attached to another computer, you’ll see a window that asks for
the Network Scanner Address (the scanner server’s IP address). Enter the
IP address for the computer you want to connect to. (See page 94 for
instructions.)
6. If you want to install the ISIS driver, PixTools QuickScan, or Presto!
PageManager, see page 49 for instructions.
7. When you’re done installing software, restart your computer. Then follow the
instructions in “Testing Your Scanner Connection (Windows 98)” on page 39 to
make sure the scanner is operating properly.
80
Network Scanning
Setting Up the Default Scanner on Windows 98
If you have more than one scanner connected to your computer and you’re running
Windows 98, you can set up the EPSON GT-30000 as your default scanner.
1. Open the Windows Control Panel and
double-click the Scanners and
Cameras icon. You see the Scanners and
Cameras Properties window.
2. Select EPSON GT-30000, if necessary,
and click the Properties button. You
see the EPSON GT-30000 Properties
window.
Network Scanning
81
3. Click the Utility tab. Make sure Select
as default scanner for EPSON Scan
Server is checked, and then click OK.
4. Click OK to close the EPSON GT-30000
Properties window.
The EPSON GT-30000 remains the default
scanner until a different default scanner is
selected.
82
Network Scanning
Installing the Scanner Server Software for
Windows 95
Follow the instructions in this section to install your EPSON GT-30000 scanner
driver and other software on your scanner software CD-ROM. Before you begin,
make sure you recalibrate your monitor to factory specifications. (See your monitor
documentation for instructions.)
To install your software on the client computers, see “Setting Up Client Computers”
on page 92 instead.
You may be asked to insert your Windows CD-ROM during this procedure.
Make sure you have it available, or know where to find the Windows source files on
your hard drive. If you need help locating your source files, contact your computer
manufacturer.
1. Turn on your scanner first, then turn
on your computer. When you see the
window on the right, click Next.
2. Click Other Locations.
Network Scanning
83
3. Make sure your scanner software
CD-ROM is in the drive.
Browse to the following location
on your CD-ROM drive:
EPSON\English\WIN95. Then
click OK.
(The example on the right shows
“G”as the CD-ROM drive.
Your CD-ROM drive letter may
be different.)
4. When you see the window on the
right, click Finish. Then restart
your computer.
Continue with the instructions in the
next section to install EPSON Scan
Server and Acrobat Reader (if
necessary).
84
Network Scanning
Finishing the Scanner Server Installation on Windows 95
Before your computer can share its scanner, you must install EPSON Scan Server. At
the same time, you can install other software that came with your scanner. Your
scanner comes with a multi-user license (6) for Presto! PageManager, an unlimited
license for EPSON TWAIN HS Network and TWAIN HS, and a single-user license
for PixTools QuickScan and the ISIS driver. If you want to install them on additional
computers, please contact the software manufacturer to purchase additional licenses.
The ISIS driver and PixTools QuickScan cannot be run over a network.
1. Insert your scanner software CD-ROM if it’s not already in your CD-ROM
drive.
2. Double-click the My Computer icon on your Windows desktop, then
double-click the Epson CD-ROM icon.
3. Make sure English is
selected and click OK. The
Software Setup window
appears.
4. Click the Add Software
button to display the
software selection window.
Network Scanning
85
5. Select EPSON Scan
Server. A check mark
appears beside applications
selected for installation.
If you want to deselect
Acrobat Reader or the GT-30000 Registration (as shown), click the application to
clear the check mark. Then click OK.
Use EPSON TWAIN HS to scan from the EPSON GT-30000 connected to
your computer. Only install EPSON TWAIN HS Network if you want to
access a GT-30000 scanner connected to another computer.
6. If you’re installing EPSON TWAIN HS,
follow the instructions on the screen.
When you see the window on the right,
make sure SCSI and GT-30000 are
selected under Scanner Selection.
If you’re installing EPSON TWAIN HS Network in order to use a GT-30000
scanner attached to another computer, you’ll see a window that asks for
the Network Scanner Address (the scanner server’s IP address). Enter the
IP address for the scanner server you want to connect to. See page 94 for
instructions.
7. Click Test to check scanner operation. If the scanner is communicating with your
computer, you see Status: Device Reader under Scanner Information. Click OK
to close the window.
86
Network Scanning
8. When you see the Screen Calibration
window, move the slider right or left until
the stripes match as closely as possible. (The
stripes will not match perfectly and the
recommended setting is 1.8.) Then click OK.
The EPSON Screen Calibration Utility
calibrates the preview image you see in your
EPSON TWAIN HS driver to match your
monitor settings.
9. Follow the instructions on the screen to
install EPSON Scan Server. When you see
the window on the right, make sure
GT-30000 is selected under Scanner
Selection.
Select either Icon or Dialogbox as the
scanner server start up mode. (See “Changing
the Scanner Server Start Up Mode” on
page 91 for details about the start up mode.)
10. Click Test to test scanner operation.
OK. Scanner available appears under
Status if the scanner is communicating with
the scanner server. Then click OK.
If you want to share a different network
scanner with the client computers, you can access the EPSON Scan
Server window at any time by double-clicking the EPSON Scan Server icon
in the Windows Control Panel. Then select the scanner you want in the
Scanner Selection list.
11. Follow the instructions on the screen to complete installation of additional
software you selected in the software selection window.
12. If you want to install the ISIS driver, PixTools QuickScan, or Presto!
PageManager, see page 49 for instructions. When you’re done installing software,
restart your computer.
Network Scanning
87
Installing the Scanner Server Software for
Windows NT 4.0
Before your computer can share its scanner, you must install EPSON Scan Server. At
the same time, you can install other software that came with your scanner. Your
scanner comes with a multi-user license (6) for Presto! PageManager, an unlimited
license for EPSON TWAIN HS Network and TWAIN HS, and a single-user license
for PixTools QuickScan and the ISIS driver. If you want to install them on additional
computers, please contact the software manufacturer to purchase additional licenses.
The ISIS driver and PixTools QuickScan cannot be run over a network.
1. Insert your scanner software CD-ROM if it’s not already in your CD-ROM
drive.
2. Double-click the My Computer icon on your Windows desktop, then
double-click the Epson CD-ROM icon.
3. Make sure English is
selected and click OK. The
Software Setup window
appears.
4. Click the Add Software
button to display the
software selection window.
88
Network Scanning
5. Select EPSON Scan
Server. A check mark
appears beside applications
selected for installation.
If you want to deselect
Acrobat Reader or the
GT-30000 Registration (as
shown), click the application to clear the check mark. Then click OK.
Select EPSON TWAIN HS if you want to scan from the EPSON GT-30000
connected to your computer. Only install EPSON TWAIN HS Network if
you want to access a network scanner connected to another computer.
6. If you’re installing EPSON TWAIN HS,
follow the instructions on the screen.
When you see the window on the right,
make sure SCSI and GT-30000 are
selected under Scanner Selection.
If you’re installing EPSON TWAIN HS Network in order to use a GT-30000
scanner attached to another computer, you’ll see a window that asks for
the Network Scanner Address (the scanner server’s IP address). Enter the
IP address for the scanner server you want to connect to. See page 94 for
instructions.
7. Click Test to check scanner operation. If the scanner is communicating with your
computer, you see Status: Device Reader under Scanner Information. Click OK
to close the window.
Network Scanning
89
8. When you see the Screen Calibration
window, move the slider right or left until
the stripes match as closely as possible.
(The stripes will not match perfectly and
the recommended setting is 1.8.) Then
click OK.
The EPSON Screen Calibration Utility
calibrates the preview image you see in
your EPSON TWAIN HS driver to match
your monitor settings.
9. Follow the instructions on the screen to
install EPSON Scan Server. When you see
the window on the right, make sure
GT-30000 is selected under Scanner
Selection.
Select either Icon or Dialogbox as the
scanner server start up mode. (See
“Changing the Scanner Server Start Up
Mode” on page 91 for details about the
start up mode.)
10. Click Test to test scanner operation.
OK. Scanner available appears under
Status if the scanner is communicating
with the scanner server. Click OK to close
the window.
If you want to share a different network scanner with the client
computers, you can access the EPSON Scan Server window at any time
by double-clicking the EPSON Scan Server icon in the Windows Control
Panel. Then select the scanner you want in the Scanner Selection list.
11. Follow the instructions on the screen to complete installation of any other
software you’ve selected in the EPSON Software Setup window. If you’re done
installing software, restart your computer. Refer to “Installing Additional
Software” on page 49 if you want to install the ISIS driver, PixTools QuickScan,
or Presto! PageManager.
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Network Scanning
Changing the Scanner Server Start Up Mode
When you installed the software, you set up the Scan Server to start in either Dialog
Box or Icon mode.
In Dialog Box mode, the following dialog box appears whenever you start EPSON
Scan Server. (The message Waiting for connection in the status area indicates that
the scanner is waiting for a connection to a client computer.)
Click here and select
Taskbar Icon to switch
to Icon mode.
In Icon mode, the
EPSON Scan Server icon appears on the Windows taskbar
when you start EPSON Scan Server.
■
To change from Dialog Box mode to Icon mode, click the scanner icon in the
upper left corner of the dialog box and select Taskbar Icon from the list.
■
To change from Icon mode to Dialog Box mode, right-click the
EPSON
Scan Server icon on the taskbar and click Taskbar Icon to deselect it.
Your setting takes effect when you exit and restart EPSON Scan Server. See page 97
for instructions on starting EPSON Scan Server.
Make sure no client computer is accessing the scanner server when you
exit EPSON Scan Server.
Network Scanning
91
Setting Up Client Computers
To set up a client computer, you’ll need to know the IP address or host name of the
scanner server. Also, make sure the TCP/IP protocol is installed. (See Appendix A,
“Installing the TCP/IP Protocol,” for instructions.)
Installing EPSON TWAIN HS Network
You must install EPSON TWAIN HS Network on the client computer before the
client can use the network scanner. At the same time, you can install other software
that came with your scanner. Your scanner comes with a multi-user license (6) for
Presto! PageManager, an unlimited license for EPSON TWAIN HS Network and
TWAIN HS, and a single-user license for PixTools QuickScan and the ISIS driver. If
you want to install them on additional computers, please contact the software
manufacturer to purchase additional licenses.
The ISIS driver and PixTools QuickScan cannot be run over a network.
1. Insert the EPSON GT-30000 Scanner Software CD-ROM in the CD-ROM
drive. If the Select Language window doesn’t appear, double-click the My
Computer icon on your desktop, and then double-click the Epson CD-ROM
icon.
2. Make sure English is selected
and click OK. The Software
Setup window appears.
92
Network Scanning
3. Click the Add Software
button to display the
software selection
window.
4. Select EPSON TWAIN
HS Network. A check
mark appears beside
applications selected for
installation.
If you want to deselect
Acrobat Reader or the GT-30000 Registration (as shown), click the application to
clear the check mark. Then click OK.
If you’re installing the scanner software on Windows 95 or Windows NT,
click EPSON TWAIN HS to deselect it. EPSON TWAIN HS only works if
the scanner is connected to your computer.
Network Scanning
93
5. Follow the instructions on the screen to
continue the installation. When you see the
window to the right, enter the IP address of
the scanner server in the Network Scanner
Address box.
6. Click Test to test the connection. If your
computer is communicating with the scanner
server and the scanner is on, you see a message
that the scanner is available. Then click OK to
save your settings.
If you need to connect to a different GT-30000 scanner or change the
timeout setting, you can open the EPSON TWAIN HS Network window
any time by double-clicking the EPSON TWAIN HS Network icon in the
Control Panel. You can enter up to five IP addresses or host names in the
Network Scanner Address box. You can remove a network scanner
address by selecting it in the list and clicking the Delete button.
7. Follow the instructions on the screen. When
you see the Screen Calibration window, move
the slider right or left until the stripes match as
closely as possible. (The stripes will not match
perfectly. The recommended setting is 1.8.)
Then click OK.
The EPSON Screen Calibration Utility
calibrates the preview image you see in your
EPSON TWAIN HS driver to match your
monitor settings.
94
Network Scanning
You won’t need to change the screen calibration as long as you continue
to use the same display. If you need to recalibrate your screen at a later
time, double-click the EPSON TWAIN HS Network icon in the Control
Panel to open the EPSON HS Network window. Then click the Screen
Calibration Utility button at the bottom of the window.
8. Follow the instructions on the screen to complete installation of any other
software you’ve selected in the EPSON Software Setup window.
9. If you want to install the ISIS driver, PixTools QuickScan, or Presto!
PageManager, see page 49 for instructions. When you’re done installing software,
restart your computer.
Network Scanning
95
Using a Network Scanner
Here are a few guidelines for network scanning:
■
Turn on the scanner first. The scanner server must be turned on and running
EPSON Scan Server.
■
From a host application (such as Presto! PageManager or Adobe Photoshop) on
the client computer, start EPSON TWAIN HS Network to establish a
connection to the scanner server. Only one client computer can access the scanner
server at a time. (See “Starting EPSON TWAIN HS Network” on page 98 for
instructions.)
■
Choose your settings, then place your document on the scanner or in the
automatic document feeder. (See Chapter 3, “How to Scan,” for more
information.)
■
Start the scan. Although this can be done from EPSON TWAIN HS Network on
the client computer, it may be more convenient to press the scanner’s a Start
button or to start the scan from the scanner server. A progress meter appears on
both the scanner server and client computer as the image is pre-scanned, then
scanned.
If you want to scan more than one image, place your second image on the
document table and press the scanner’s a Start button again. Repeat this step for
every image you want to scan. (The settings you chose for the first image apply to
these images too.)
The a Start button is only available when you use EPSON TWAIN HS to
access a scanner connected to your computer and you are running
Windows Me, Windows 2000, or Windows 98. If you are running
Windows 95 or Windows NT, the a Start button is disabled.
■
When you return to the client computer, your scanned images appear in the host
application’s window. Close EPSON TWAIN HS Network to end your
connection to the scanner server and allow other client computers to use the
scanner.
When you press the a Start button, some applications automatically close
the client computer’s connection to the scanner server when the scan is
finished. You can’t use the a Start button to scan multiple images if you’re
using these applications.
96
Network Scanning
Starting EPSON Scan Server
EPSON Scan Server starts automatically whenever the scanner server is turned on.
When EPSON Scan Server is running, you’ll see either the EPSON Scan Server
dialog box, or the
EPSON Scan Server icon on the Windows taskbar. If you need
to start EPSON Scan Server manually, click Start, Programs, EPSON Scan
Server, and then select EPSON Scan Server.
You can quit EPSON Scan Server at any time. Just click the Exit button on the
EPSON Scan Server dialog box.
Before you exit, make sure no
client computers are trying to use
the scanner. Don’t exit if the
status area of the EPSON Scan
Server dialog box indicates that
you are connecting to a client.
Wait until you see the message
Waiting for connection.
Click to exit
If you installed EPSON TWAIN HS on the scanner server so that you could
make a direct connection to the scanner, remember that you must exit
EPSON Scan Server to use EPSON TWAIN HS. EPSON Scan Server
disables EPSON TWAIN HS.
Network Scanning
97
Starting EPSON TWAIN HS Network
When you start EPSON TWAIN HS Network on your client computer, you connect
to the scanner server. Only one client computer can access the scanner server at a
time. Follow these steps:
1. Start your host application.
2. Select EPSON TWAIN HS Network as your source, or scanner driver. (You need
to do this step only once.)
For example, if you’re using Presto! PageManager for EPSON as your host
application, choose Select Source from the File menu. In the Select Source
window, choose EPSON TWAIN HS Network and click Select.
The command you choose from the File menu depends on the host
application. With some applications, for example, you might choose
Import or Select TWAIN_32 Source.
3. Start EPSON TWAIN HS Network.
If your host application is Presto! PageManager for EPSON, choose Acquire
from the File menu. When EPSON TWAIN HS Network starts, the EPSON
TWAIN HS Network main menu appears and you connect to the scanner server.
Since the settings and controls for EPSON TWAIN HS Network are the same as
those for EPSON TWAIN HS, see “Step-by-Step Scanning Instructions” on page 56
for scanning instructions. For more detailed information about the settings, see the
EPSON GT-30000 Reference Guide on your scanner software CD-ROM.
98
Network Scanning
Starting a Scan
You can start a scan on your network scanner in several ways. However, the client
computer must be running EPSON TWAIN HS Network to connect to the
scanner server.
■
You can start EPSON TWAIN HS
Network on the client computer from
a host application, make your scan
settings, and click the Scan button
on the EPSON TWAIN HS
Network main window. The scanned
image is imported into your host
application’s window.
■
You can press the a Start button on
the scanner to send the scanned image
to the client computer that is
currently connected to the scanner
server.
Click to start a scan from
the client computer
■
You can click the Start button on the
EPSON Scan Server dialog box to
send the scanned image to the client
computer currently connected to the
scanner server.
Click to start a scan
from the scanner server
Network Scanning
99
Stopping a Scan in Progress
You can stop a scan in progress from either the client computer or the scanner server:
100
■
To cancel a scan from the client computer, click the Cancel button on the
Progress bar.
■
To cancel from the scanner server, click the Cancel button at the bottom of the
EPSON Scan Server dialog box.
■
To break the connection between the client computer and the scanner server,
click the Stop button on the EPSON Scan Server dialog box. This closes EPSON
TWAIN HS Network on the client computer and allows other client computers
to connect to the scanner server.
Network Scanning
Chapter 5
Maintaining and
Transporting Your Scanner
This chapter describes basic maintenance instructions and tells you how to transport
your scanner safely.
Cleaning the Scanner
To keep your scanner operating at its best, you should clean it periodically. Before
cleaning, unplug the power cord. Then clean the outer case using a soft cloth with
mild detergent dissolved in water.
If the document table glass gets dirty, clean it with a soft, dry, lint-free cloth. If the
glass is stained with grease or other hard-to-remove material, use a small amount of
glass cleaner on a soft cloth to remove it. Wipe off any remaining liquid with a dry,
lint-free cloth.
Be sure there’s no dust on your document table. Dust can cause white spots to appear
in your scanned image.
Always unplug the scanner before cleaning.
Never use an abrasive brush or cleaning product to clean the document
table. A damaged glass surface can decrease the scanning quality.
Never use alcohol, thinner, or corrosive solvent to clean the scanner.
These chemicals can damage the scanner components and case.
Don’t spray lubricants or spill liquid into the scanner mechanism or
electronic components. This could permanently damage them.
Never open the scanner case.
Unplug the scanner and consult your dealer or contact EPSON if the
power cord or plug is damaged, if liquid has entered the scanner, if the
scanner has been dropped or the case damaged, or if the scanner does
not operate normally or exhibits a distinct change in performance.
101
Replacing the Fluorescent Lamp
The luminosity of the fluorescent lamp declines over time. If the lamp breaks or
becomes too dim to operate normally, the scanner stops working and both the
READY and ERROR lights flash. If this happens, the lamp assembly may need to be
replaced. Contact EPSON. (See “Where To Get Help” on page 118.)
Never open the case of the scanner. If you think repairs or adjustments
are necessary, consult EPSON.
Transporting the Scanner
If you need to transport the scanner or store it for an extended period, you must
secure the carriage beforehand. Turn on the scanner and wait until the carriage moves
to the home position (the left side). Then turn off the scanner.
Turn the transportation lock to the locked position to secure the carriage.
locked position
If the scanner is inoperable, the carriage may not automatically return to
the home position. If it doesn’t, raise the right side of the scanner and hold
it up until the carriage comes to rest at the left side. Then turn the
transportation lock to the locked position.
102
Maintaining and Transporting Your Scanner
Chapter 6
Solving Problems
This chapter explains how to interpret the signals from your scanner indicator lights,
and helps you diagnose and solve scanner problems. It also describes how to uninstall
your software (if necessary), fix problems with the automatic document feeder, and
get help from EPSON and other software manufacturers.
For additional troubleshooting tips, see your electronic EPSON GT-30000 Reference
Guide.
Scanner Lights
The tables below explain the lights on the scanner.
Scanner indicator lights
Light
Light status
Scanner status
READY
N
Ready to scan images
F (flashing)
Scanning is in progress or the scanner is being
initialized
N
An error occurred; see the following table for
more information
ERROR
F (rapidly flashing)
N = on, O = off, F = flashing
103
Error conditions
ERROR
light
READY
light
N
N
Command error: The scanner has received incorrect
commands from your scanning software. Try rescanning
the document.
F
O
Interface error: Check that your scanner is securely
connected to your computer, and then turn the scanner
off and back on again.
F
F
Fatal error: Check that the transportation lock is
released, and then turn the scanner off and on again. If
this doesn’t solve the problem, call your EPSON dealer.
O
N
Option error: There’s a problem with an installed option.
Check to make sure the automatic document feeder is
flat against the document table. Check that your option
is securely connected to the Option connector at the
back of the scanner. Finally, check that the automatic
document feeder isn’t out of paper and doesn’t have a
paper jam. If these suggestions don’t solve the problem,
call your EPSON dealer.
N = on, O = off, F = flashing
104
Solving Problems
Status
Problems and Solutions
If you’re having problems, this section answers some of the most common questions.
For additional software troubleshooting tips, see your electronic EPSON GT-30000
Reference Guide.
Setup Problems
Your system doesn’t recognize the
scanner
or
EPSON TWAIN HS (or EPSON
TWAIN HS Network) doesn’t
appear in the list where you select
your scanner.
■
■
■
Check your cable connections.
If your cable is securely
connected to both the scanner
and computer, try using a high
quality, shielded SCSI cable,
and be sure to restart your
computer after you change the
cable.
Make sure your scanner is on.
If you opened your host
application before you turned
on the scanner, close your
application and reopen it. If that
doesn’t work, restart your
system.
Check the Plug and Play option
for your computer; it should be
active (Windows 95, 98, 2000
and Me only).
■
Turn off both your scanner and
computer. Then turn on your
scanner before you turn on the
computer.
■
Make sure your SCSI board is
installed correctly.
■
If the SCSI board is found, but
not the scanner, check the SCSI
terminator and ID. Make sure
the SCSI ID doesn’t conflict
with another SCSI device.
■
If you’ve replaced your SCSI
board or changed the SCSI ID,
you may need to uninstall and
reinstall your scanner software.
■
Check for IRQ conflicts with
built-in options.
■
Check the System Device
Manager in the Windows
Control Panel. If there is an
Unknown Device icon, select
it and click Remove.
■
If all else fails, uninstall and
reinstall your software. See the
instructions for uninstalling
software beginning on
page 114.
Solving Problems
105
You are unable to connect to the
scanner when you click the Test
button.
■
■
■
Try a different cable. Try using
a high quality, shielded SCSI
cable, and be sure to restart your
computer after you change the
cable.
Turn off both the scanner and
your computer. Then turn on
your scanner before you turn on
the computer.
■
Make sure your system is
correctly terminated and there
are no conflicting SCSI IDs.
■
If you’re using a network
scanner, check with your
network administrator to see
whether your computer is on a
different router than the scanner
server. If it is, make sure the
router for the scanner server is
configured to allow traffic from
your network.
■
106
Check to make sure your cable
is securely connected to both
the scanner and computer.
Uninstall and reinstall your
software. See the instructions
for uninstalling software
beginning on page 114.
Solving Problems
Scanner Problems
The READY light doesn’t
come on or flashes.
■
Check the scanner power cord.
Make sure the power cord is
securely plugged into the
scanner and the power outlet,
and that the scanner is turned
on.
■
Check that the power outlet is
working and provides sufficient
power for the scanner.
■
If you’re using the automatic
document feeder and both the
READY and ERROR lights are
off, make sure the automatic
document feeder is closed (lying
flat against the document table).
Also, make sure that the
automatic document feeder
doesn’t have a paper jam and
isn’t out of paper.
You installed a ZIP drive.
Your ZIP drive may be interfering
with your scanner. Disconnect your
ZIP drive, then try using the
scanner.
The scanner doesn’t scan your
image.
■
■
■
■
Make sure the scanner is ready
to scan. Wait until the READY
light stops flashing and remains
on.
Check your image source
setting. Make sure you selected
EPSON TWAIN HS (or
EPSON TWAIN HS
Network).
Run the scanner test to make
sure the scanner is
communicating with your
computer. For Windows Me,
Windows 2000, or
Windows 98, see “Testing Your
Scanner’s Operation” on
page 16. For Windows 95 or
NT, open the EPSON TWAIN
HS window (or EPSON
TWAIN HS Network window)
and click the Test button.
Make sure you have enough
memory to scan your image. If
you’re scanning a large image or
scanning at a high resolution,
try closing other programs
before you scan. If your
computer still doesn’t have
enough memory to process the
image, try scanning at a lower
resolution, or select part of the
image to scan. If you still cannot
scan, you may need to upgrade
your RAM.
■
If you’re using a network
scanner, the scanner may have
timed out. Check the time out
setting on the EPSON TWAIN
HS Network window and
increase the value, if necessary.
You’re using the automatic
document feeder.
■
Make sure the unit is correctly
installed and connected to the
scanner’s OPTION interface.
■
Make sure you selected the
correct Document Source
setting for your image.
■
Make sure your automatic
document feeder is closed (lying
flat against the document table).
■
If paper is jammed in your
automatic document feeder, see
“Fixing Paper Jams” on
page 116.
Solving Problems
107
Software Problems
ID setting, see “Connecting the
Scanner to Your Computer” on
page 17. For information about
choosing other settings, see your
computer manual.
You can’t start EPSON
TWAIN HS.
■
Make sure the scanner’s READY
light is on.
■
Check to make sure your cable
is securely connected to both
the scanner and computer.
■
Try a different cable. Try using
a high quality, shielded SCSI
cable, and be sure to restart your
computer after you change the
cable.
■
Turn both the scanner and
computer off, then turn on the
scanner before you turn on the
computer.
■
Make sure the SCSI interface
board is installed correctly in
your computer.
■
Check that your system
recognizes your scanner and
SCSI board. Check the System
Device Manager in the
Windows Control Panel. For
Windows NT, check the SCSI
Adapters dialog in the Windows
Control Panel.
■
108
Check for conflicts in your
SCSI ID setting, I/O address,
the interrupt setting for your
SCSI board, and other settings.
For information about the SCSI
Solving Problems
■
If you have more than one
scanner connected to your
computer, make sure the
GT-30000 is selected as your
default scanner. For Windows
Me, Windows 2000, or
Windows 98, check the Utility
tab on the GT-30000 Properties
window. For Windows 95 or
NT, check the EPSON
TWAIN HS window.
■
Make sure you selected EPSON
TWAIN HS as your TWAIN
source.
■
If you have an older EPSON
scanner and have a previous
version of EPSON TWAIN
installed, uninstall the older
version.
■
If none of these solutions help,
uninstall your software, then
reinstall it. See the instructions
for uninstalling software
beginning on page 114.
You can’t start EPSON TWAIN
HS Network from a client
computer.
■
Make sure the scanner and
the scanner server are both
powered on, and that the Scan
Server is running on the server.
■
Make sure the cables connecting
the scanner, the scanner server,
and the client computer meet
system requirements and are
properly connected.
■
Make sure the correct IP address
for the scanner server is entered
in the EPSON TWAIN HS
Network setup window for the
client computer.
■
Make sure the network interface
card is installed correctly in
both the scanner server and the
client computer.
■
Make sure both the scanner
server and client computer are
running the TCP/IP protocol.
■
If more than one scanner is
connected to the scanner server,
make sure the GT-30000 is
selected as the default scanner.
The scanner software doesn’t
work properly.
■
Make sure the system
requirements (for example, the
operating system version) are
correct for your software. See
page 133.
■
Check your computer’s
memory. If you’re running
other software at the same time,
using RAM resident programs,
or have many device drivers, the
computer may not have enough
memory. (See your software and
computer manuals.) If you’re
scanning a large image or
scanning at a high resolution,
your computer may not have
enough memory to process the
image.
■
Make sure that your software is
correctly installed and set up. If
all else fails, uninstall your
software, then reinstall it.
You can’t select ADF Single-Sided
or ADF Double-Sided as your
Document Source.
Make sure the ADF is installed
correctly, and that it’s securely
connected to the OPTION
connector. If you need to reinstall
the ADF or connect it to the
OPTION connector, restart your
computer afterward.
Solving Problems
109
Scanning Problems
The file size is too big.
Adjust your scan settings. Try
setting at a lower resolution (dpi),
or scan only part of the image.
110
Solving Problems
Your scanned image is faint or has
gaps.
■
Check the brightness. Decrease
the software or driver’s
brightness setting.
■
Try adjusting the Gamma and
Exposure settings in the Image
Controls window.
■
Check the condition of your
original. If the document is
damaged, dirty, or wrinkled,
these imperfections will show
up in your scan.
■
Make sure the document is
placed flat against the document
table.
Your scanned image is blurred or
distorted.
■
Check the position and
condition of your document.
Make sure the document is
placed flat against the scanner’s
document table glass. If only
part of the image is blurred, part
of your document may be
wrinkled or warped.
■
Make sure the document table
glass is clean.
■
Make sure the scanner is on a
flat, stable surface.
The edges of the document aren’t
scanned.
■
Check the position of your
document. Adjust it so that the
image is within the glass area of
the document table.
■
If colors are patchy or distorted
at the edges of the image, the
document may be too thick, or
there may be outside light
interfering with the scan.
Solving Problems
111
A line of dots is missing from the
image.
■
When a line of dots is missing
from the scanned image on your
screen, the scanner sensor has
malfunctioned. Contact your
EPSON dealer.
■
When a line of dots is missing
from your printouts, your
printer has malfunctioned. See
your printer manual.
The colors in your scanned image
look different than the colors in
the original document.
■
Experiment with the Unsharp
Mask setting. Check or
uncheck the Unsharp Mask
box in the EPSON TWAIN HS
main window.
■
Try different combinations of
gamma and color settings in
your scanner software.
■
If you’re using the automatic
document feeder, make sure it’s
closed when scanning.
Your image scans at an angle.
Check the position of your
document. It may be placed at an
angle on the document table. Align
it so the horizontal and vertical
edges are carefully aligned with the
scales on the top and side of the
document table.
Straight lines in the image come
out jagged.
Make sure the document is aligned
with the scales on the top and side
of the document table.
112
Solving Problems
The printed image is larger or
smaller than the original.
You can’t judge the size of the
printed image by what you see on
your screen. The image size settings
in your scanner software determine
the size of the printed image.
Moiré (cross-hatch) patterns
appear in the image when you
perform halftone scanning.
■
■
■
■
■
Make the image size slightly
smaller.
Use a transparent sheet between
the document and the
document table to defocus the
image.
Reposition the document on the
document table. Try
positioning the document at a
slight angle.
Make sure Unsharp Mask is
deselected in the Destination
window.
Select 24-bit Color
De-screening as your Image
Type, or select On for
De-screening in the Image
Type window.
OCR scanning produces poor
character recognition.
■
Make sure your document is
properly aligned on the flatbed.
■
Adjust the Threshold setting in
the Image Controls window.
■
Increase the resolution to 720
dpi.
The image doesn’t scan, or you
can only scan a few dots.
■
Make sure the document is face
down on the document table.
■
If you’re using an automatic
document feeder, make sure the
original document is inserted
face up.
A line of dots is always missing
from the image.
■
When a line of dots is missing
from the scanned image on your
screen, the scanner sensor has
malfunctioned. Contact your
dealer.
■
When a line of dots is missing
from your printouts, your print
head has malfunctioned. See
your printer manual.
You can’t print scanned images,
or the printed image looks
garbled.
■
■
Make sure your printer is
securely connected to your
computer and that you’re using
the correct cable.
Make sure the correct printer is
selected in your printer
software.
Solving Problems
113
Uninstalling the Scanner Software
If you’ve tried every other solution and your system still doesn’t recognize your
scanner, try uninstalling the scanner driver software, as described in this section, then
reinstalling it.
Uninstalling EPSON TWAIN HS
Follow the procedure for uninstalling EPSON TWAIN HS on your system.
Windows Me, Windows 2000, and Windows 98
1. Open the Windows Control Panel
and double-click the Scanners and
Cameras icon.
2. On the Devices tab, select EPSON
GT-30000.
3. Click the Remove button. Then click
OK to close the window.
4. Restart your computer.
Windows 95 and Windows NT
1. Click Start, then click Programs, EPSON Scanner, EPSON TWAIN HS
Uninstall.
2. When you’re finished, restart your computer.
114
Solving Problems
Uninstalling EPSON TWAIN HS Network
1. On the Start menu, click Programs, EPSON Network Scanner, EPSON
TWAIN HS Network Uninstall.
2. When you’re finished, restart your computer.
Uninstalling EPSON Scan Server
1. Click Start, Programs, EPSON Scan Server, and select EPSON Scan Server
Uninstall.
2. When you’re finished, restart your computer.
Solving Problems
115
Solving Problems with the Automatic
Document Feeder
This section gives you instructions for fixing paper jams and adjusting the scanning
position for the automatic document feeder (ADF).
Fixing Paper Jams
1. First open the ADF cover to determine
where the paper jam occurred.
2. If paper is jammed in the feeder,
open the cover on the left and
slowly pull out the jammed
paper as shown. (Be careful not
to pull too hard or the paper
may tear, making it more
difficult to remove.)
116
Solving Problems
open jam release cover
3. If paper jams in the paper eject
position, open the cover on the right
and slowly pull out the jammed paper
as shown. (Be careful not to pull too
hard or the paper may tear, making it
more difficult to remove.)
4. If the paper tears, open the middle
cover and remove the paper.
Changing the Document Feed Speed
When you scan using the automatic
document feeder, you can select a
document feed speed of Low and
High. Under normal conditions, use
the high speed mode. If you want to
scan thick documents or reduce
noise of an image, use the low speed
mode.
High
Low
To change the document feed speed,
lift the ADF and locate the switch as
shown. Slide the switch up for high
speed, or down for low speed.
Solving Problems
117
Where To Get Help
EPSON Technical Support
EPSON provides technical assistance 24 hours a day through the electronic support
services and automated telephone services listed in the following table:
Service
Access
World Wide Web
From the Internet, you can reach EPSON Support at
http://support.epson.com. At this site, you can download
drivers and other files, look at product documentation, access
troubleshooting information, and receive technical advice
through e-mail.
Automated
Telephone Services
A variety of automated help services are available 24 hours a
day, seven days a week. To use these services, you must have
a touch tone telephone and call (800) 922-8911.
To speak to a technical support representative, dial (562) 276-4382 (U.S.) or
(905) 709-3839 (Canada), 6 AM to 6 PM, Pacific Time, Monday through Friday. Toll
or long distance charges may apply.
Before you call, please have the following information ready:
■
Product name (EPSON GT-30000)
■
Product serial number (located on the back of scanner)
■
Proof of purchase (such as a store receipt) and date of purchase
■
Computer configuration
■
Description of the problem
You can purchase supplies and accessories from the EPSON Store at (800) 873-7766,
or visit www.epsonstore.com (U.S. sales only). In Canada, please
call (800) 873-7766 for dealer referral.
If you need help using another manufacturer’s software with an EPSON
product, see the documentation for that software for technical support
information.
118
Solving Problems
Software Technical Support
Software
Telephone
Fax
Online and E-mail
EPSON TWAIN HS
(562) 276-4382
http://support.epson.com
(800) 922-8911
(800) 922-8911
fax-on-demand
system
PixTools QuickScan
ISIS Driver
(408) 325-3800
(408) 232-9292
www.pixtran.com
support@pixtran.com
NewSoft Presto!
PageManager
(510) 445-8616
(510) 445-8601
www.newsoftinc.com
Solving Problems
119
120
Solving Problems
Appendix A
Installing the TCP/IP Protocol
To use your EPSON GT-30000 as a network scanner, your client computers and
scanner server must have a network interface card, a network interface card driver, and
the TCP/IP protocol installed. In addition, both the client computers and the scanner
server must have an IP address assigned.
If you’re running DHCP and WINS, or if you have a DNS server, you may
find it easier to use a host name rather than an IP address to identify the
scanner server. To specify a host name, you must enable DNS. See your
Windows documentation for instructions.
121
Installing the TCP/IP Protocol on
Windows Me and Windows 2000
When running Windows Me or Windows 2000, your TCP/IP protocol should
automatically be set correctly for the station it is installed on if you are not running a
DHCP server. To check the protocol, follow these steps.
1. Open the Control Panel and double-click the Network & Dial Up Connections
icon. Then, double-click the Local Area Connection icon to display the screen
to the right.
2. Click the Properties button to display the
Local Area Properties screen.
3. Double-click Internet Protocol (TCP/IP)
to display the Internet Protocol Properties
screen.
122
Installing the TCP/IP Protocol
4. Make sure that Obtain an IP address
automatically is selected and click OK.
(If you need to manually assign an IP
address, contact your Network
Administrator.)
5. Click OK to close the Local Area
Connection Properties screen.
6. Click Close to close the Local Area
Connection screen.
Installing the TCP/IP Protocol on
Windows 98 and Windows 95
1. Open the Control Panel and double-click the
Network icon. If necessary, click the
Configuration tab to display the window on
the right.
2. Check that TCP/IP appears in the list of
installed network components.
If it appears in the list, go to “Assigning an IP
Address for Windows 95 and Windows 98
(First Release)” on page 124.
If you don’t see TCP/IP in the list, continue
with the next step.
3. Click the Add button.
4. When you see the screen on the right, select
Protocol from the list and click the Add
button. The Select Network Protocol
window appears.
Installing the TCP/IP Protocol
123
5. Select Microsoft from the Manufacturers
list, and TCP/IP from the Network
Protocols list. Then click OK.
6. Continue with the instructions in the
next section to assign an IP address.
Assigning an IP Address for Windows 95 and
Windows 98 (First Release)
If your network is connected to the Internet, ask your Internet provider or system
administrator for a formal IP address.
If your network is not connected to the Internet, you can use an IP address in the
following ranges: 10.0.0.0 to 10.255.255.255, 172.16.0.0 to 172.31.255.255, or
192.168.0.0 to 192.168.255.255. Make sure you use a different IP address for every
computer on your network.
If you use IP addresses in the ranges listed above, you may need to
change them before you connect the network to the Internet. Check with
your network administrator.
Windows 98 (Second Edition) automatically assigns an IP address to itself
(for the station it is installed on) if you are not connected to a DHCP server.
If your network uses a DHCP server, you don’t need to obtain an IP address
before beginning this procedure—the server finds one for you.
124
Installing the TCP/IP Protocol
When you have your IP address, follow the steps below to assign it to your computer.
1. Select TCP/IP on the list of
installed network components,
and then click the Properties
button. If necessary, click the IP
Address tab.
2. Click Specify an IP address,
and then enter the IP address
and subnet mask.
If you’re using a DHCP server on your network, you can assign an IP
address automatically by selecting Obtain an IP address automatically and
clicking OK.
3. Click OK to close the TCP/IP Properties window, then click OK again to close
the Network window and have your IP address assignment take effect.
Make sure you share the IP address for the scanner server with all client computers on
the network.
Installing the TCP/IP Protocol
125
Installing the TCP/IP Protocol on
Windows NT 4.0
1. Open the Control Panel and double-click
the Network icon. If necessary, click the
Protocols tab.
2. Check that TCP/IP Protocol appears in
the list of network protocols.
If it appears in the list, go to “Assigning
an IP Address on Windows NT 4.0” on
page 127.
If you don’t see TCP/IP Protocol in the
list, continue with the next step.
3. Click the Add button. You see the
screen on the right.
4. Select TCP/IP Protocol and click OK.
5. Continue with the instructions in the
next section to assign an IP address.
126
Installing the TCP/IP Protocol
Assigning an IP Address on Windows NT 4.0
If your network is connected to the Internet, ask your Internet provider or system
administrator for a formal IP address.
If your network is not connected to the Internet, you can use an IP address in the
following ranges: 10.0.0.0 to 10.255.255.255, 172.16.0.0 to 172.31.255.255, or
192.168.0.0 to 192.168.255.255. Make sure you use a different IP address for every
computer on your network. If you are running a mixed Windows 95, Windows 98,
Windows Me, Windows 2000 and Windows NT environment, you can use an IP
address in the range of 169.254.XXX.XXX.
If you use IP addresses in the ranges listed above, you need to change
them before you connect the network to the Internet. Otherwise you’ll
experience IP address conflicts.
If your network uses a DHCP server, you don’t need to obtain an IP
address before beginning this procedure; the server finds one for you.
Follow the steps below to assign the IP address to your computer:
1. Select TCP/IP Protocol in the Network Protocols list on the Protocols tab, and
then click the Properties button.
2. Click the IP Address tab to display the
screen on the right.
3. Click Specify an IP address, and then enter
your IP address and subnet mask. Click OK.
(If you’re using a DHCP server on your
network, you can assign an IP address
automatically by selecting Obtain an IP
address from a DHCP server and
clicking OK.)
4. Click OK again to close the Network
window and have your IP address assignment
take effect.
Make sure you share the IP address for the
scanner server with all client computers on
the network.
Installing the TCP/IP Protocol
127
128
Installing the TCP/IP Protocol
Appendix B
Specifications
General
Scanner type
Flatbed, color
Photoelectric device
Color CCD line sensor
Effective pixels
7020 × 10200 pixels at 600 dpi,
100% scaling
Color depth
36-bit internal/24-bit external
Grayscale depth
12-bit internal/8-bit external
Maximum document size
11.7 × 17.0 inches (297 × 432 mm)
A3, Ledger, B4, Legal, A4, Letter, B5 or
Executive, A5, or A6 (the reading area can
be specified from your software)
Output resolution
50 to 4800 in 1 dpi increments
Maximum hardware resolution*
600 dpi (main scan)
1200 dpi with Micro Step Drive™
(sub scan)
Speed (600 dpi, draft mode)
Color:
0.79 msec/line (approx.)
Grayscale: 0.39 msec/line (approx.)
Line Art: 0.39 msec/line (approx.)
Color separation
RGB color filters on CCD
Reading sequence
Monochrome: One-pass scanning
Color byte sequence: One-pass scanning
(R, G, B)
Color line sequence: One-pass scanning
(R, G, B)
Zoom
50 to 200% in 1% increments
Command level
ESC/I-B7, FS
Pixel depth
12 bits per pixel (12 bits per pixel
input, 1 to 8 bits per pixel output)
Brightness
7 levels
Line art settings
Fixed threshold
* The maximum hardware resolution of
600 × 1200 dpi is achieved using EPSON’s
Micro Step Drive technology
129
Digital halftoning
4 dither patterns (A, B, C, and D) for
bi-level and quad-level data
(2 downloadable dither patterns)
Gamma correction
2 types for CRT display
3 types for printer
1 type user-defined
Color correction
1 type for CRT display
3 types for printer (available in color
byte sequence mode and color line
sequence mode)
1 type user-defined
Interfaces
SCSI (micro DB 50-pin and 68-pin
connectors)
Optional IEEE 1394 I/F slot
Light source
Xenon gas cold cathode fluorescent
lamp
Reliability
600,000 cycles of carriage movement
(main unit MCBF)
Dimensions
Width:
25.9 inches (658 mm)
Depth:
19.2 inches (488 mm)
Height:
10 inches (254 mm)
Weight
Approximately 66 lb (37.5 kg)
Electrical
Input voltage range
100 to 120 VAC:
220 to 240 VAC:
Rated frequency
50 to 60 Hz
130
Specifications
90 to 132 VAC
198 to 264 VAC
Rated current
100 to 120 VAC: 0.8 A
220 to 240 VAC: 0.4 A
Power consumption
Operating: Approximately 60 W
Approximately 65 W
with ADF unit
Standby: Approximately 12 W
Environmental
Temperature
Operating: 41 to 95 °F (5 to 35 °C)
50 to 89 °F (10 to 32 °C)
when using ADF
−13 to 140 °F
Storage:
(−25 to 60 °C)
Humidity (without condensation)
Operating: 10 to 80%
Standby: 10 to 85%
Operating conditions
Ordinary office or home conditions.
Avoid dust, direct sunlight, and
proximity to strong light sources.
Safety Approvals
120 V model
Safety: UL 1950
CSA C22.2 No. 950
EMC FCC part 15 subpart B class B
CSA C108.8 class B
230 V model
Safety:
EN 60950
EMC:
EN 550022
(CISPR Pub 22) class B
AS/NZS 3548 class B
SCSI Interface
Interface type
SCSI 2 and SCSI 3
Logic level
TTL-compatible
ID setting
Selectable from 0 to 7
Terminator
Internal terminator (enable/disable
selectable)
Connector select switch
W: 68-pin connector
N: 50-pin connector
Connector type
Micro DB 50-pin connector
Micro DB 68-wide pin connector
Initialization methods
Hardware: Initialized when the scanner
is turned on or the scanner
receives a SCSI Reset signal
from the SCSI interface
Software: Initialized when the
software sends the Esc @
(initialize the scanner
command), or the scanner
receives a SCSI Bus Device
message
IEEE 1394 Scanner Interface
Interface type
IEEE 1394 compatible
Data transfer method
Half-duplex Data/Strobe differential
serial
Synchronization method
Clock synchronization with DS-Link
Encoding/decoding
DS-Link
Logic level
3.3 V
Compatible connectors
IEEE 1394-1995 compatible
Power class
Power class code 100
No power supply from external sources
Fitted with a repeat function with bus
power
Environmental
Temperature
Operating: 41 to 95 °F
(5 to 35 °C)
Standby: −13 to 140 °F
(−25 to 60 °C)
Humidity (without condensation)
Operating: 10 to 80%
Standby: 10 to 85%
Option Interface Connector
Interface type
For use with the automatic document
feeder (B813212)
Output voltage
21.6 to 26.4 VDC
4.75 to 5.25 VDC
Output current
0.6 A (24 V)
0.3 A (5 V)
Specifications
131
Automatic Document
Feeder (B813212)
General
Paper input/output
Load face up; eject face down
Paper quantity
100 pages (80 g/m2 paper, maximum
total thickness under 0.48 inches
[12 mm])
Reliability
600,000 sheets (load/eject MCBF)
Dimensions
Width:
23.8 inches (606 mm)
Depth:
19.2 inches (488 mm)
Height:
5.3 inches (134 mm)
Weight
Approximately 28.6 lb (13 kg)
Electrical
Input voltage
22.8 to 25.2 VDC
4.75 to 5.25 VDC
Input current
24 V: 1.3 A
5 V: 0.3 A
Environmental
Temperature
Operating: 50 to 89 °F (10 to 32 °C)
Standby: −4 to 140 °F (−20 to 60 °C)
Humidity (without condensation)
Operating: 20 to 80%
Standby: 95% or less
132
Specifications
Appendix C
Notices
System Requirements
The minimum system requirements are listed below. For optimum performance, a faster processor and
more memory are recommended. If you’re scanning high resolution images, you need more than the
minimum available hard disk space.
Color and tone reproduction are subject to the display capability of your computer
system, including the video card, monitor, and software. See the documentation
for these products for details.
■
An IBM-compatible PC with a Pentium processor
■
Microsoft Windows 95, Windows 98, Windows Me, Windows 2000, or Windows NT 4.0
(Service Pack 3 or higher)
■
SCSI port
■
IEEE 1394: preinstalled Windows 2000 or Windows Me and an OHCI compatible port or card
■
32MB RAM (64MB RAM recommended for all systems)
■
50MB available hard disk space
■
CD-ROM drive
■
VGA color monitor with 640 × 480 resolution (a color monitor with a resolution of 800 × 600 or
higher recommended)
■
8-bit, 256-color display adapter card (24-bit display adapter card with millions of colors
recommended)
■
Existing network with TCP/IP support for GT-30000 network scanning
133
Important Safety Instructions
Read all of these instructions and save them for later reference. Follow all warnings and instructions
marked on the scanner.
134
■
Unplug the scanner before cleaning. Clean with a damp cloth only. Do not spill liquid on the
scanner.
■
Do not place the scanner on an unstable surface or near a radiator or heat source.
■
Do not block or cover the openings in the scanner’s cabinet. Do not insert objects through the
slots.
■
Use only the type of power source indicated on the scanner’s label.
■
Connect all equipment to properly grounded power outlets. Avoid using outlets on the same
circuit as photocopiers or air control systems that regularly switch on and off.
■
Do not let the power cord become damaged or frayed.
■
If you use an extension cord with the scanner, make sure the total ampere rating of the devices
plugged into the extension cord does not exceed the cord’s ampere rating. Also, make sure the total
ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet’s ampere
rating.
■
Do not attempt to service the scanner yourself.
■
Unplug the scanner and refer servicing to qualified service personnel under the following
conditions: if the power cord or plug is damaged; if liquid has entered the scanner; if the scanner
has been dropped or the cabinet damaged; if the scanner does not operate normally or exhibits a
distinct change in performance. Do not adjust controls that are not covered by the operating
instructions.
Notices
Declaration of Conformity
According to 47CFR, Part 2 and 15 for Class B Personal Computers and Peripherals; and/or CPU
Boards and Power Supplies used with Class B Personal Computers:
We:
EPSON AMERICA, INC.
Located at:
MS 3-13
3840 Kilroy Airport Way
Long Beach, CA 90806-2469
Telephone: (562) 290-5254
Declare under sole responsibility that the product identified herein, complies with 47CFR Part 2 and
15 of the FCC rules as a Class B digital device. Each product marketed, is identical to the representative
unit tested and found to be compliant with the standards. Records maintained continue to reflect the
equipment being produced can be expected to be within the variation accepted, due to quantity
production and testing on a statistical basis as required by 47CFR §2.909. Operation is subject to
the following two conditions: (1) this device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause undesired operation.
Trade Name:
Type of Product:
Model:
Product:
EPSON
Image Scanner
G830A
EPSON GT-30000
Notices
135
FCC Compliance Statement
For United States Users
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio or television reception. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause interference to radio
and television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures.
■
Reorient or relocate the receiving antenna.
■
Increase the separation between the equipment and receiver.
■
Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
■
Consult the dealer or an experienced radio/TV technician for help.
Warning
The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC
Certification of this device and may cause interference levels which exceed the limits established by the
FCC for this equipment. It is the responsibility of the user to obtain and use a shielded equipment
interface cable with this device. If this equipment has more than one interface connector, do not leave
cables connected to unused interfaces. Changes or modifications not expressly approved by the
manufacturer could void the user’s authority to operate the equipment.
For Canadian Users
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment
Regulations.
Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le materiel brouilleur du
Canada.
136
Notices
ENERGY STAR Compliance
As an ENERGY STAR Partner, EPSON has determined that this product meets the ENERGY STAR
guidelines for energy efficiency.
The EPA ENERGY STAR Office Equipment Program is a voluntary
partnership with the computer and office equipment industry to promote the
introduction of energy-efficient personal computers, monitors, printers, fax
machines, copiers, and scanners, in an effort to reduce air pollution caused by
power generation.
Warranty
Epson America, Inc. Limited Warranty
What Is Covered: Epson America, Inc. (“EPSON”) warrants to the first end user customer of the
EPSON product enclosed with this limited warranty statement, that the product if purchased and used
in the United States or Canada, conforms to the manufacturer’s specifications and will be free from
defects in workmanship and materials for a period of one year from the date of original purchase.
EPSON warrants that the EPSON product is manufactured from new components and parts, or if you
have purchased a refurbished product, like-new components and parts which perform like new and
meet the EPSON standard of quality. For warranty service, you must provide proof of the date of
original purchase.
What EPSON Will Do To Correct Problems: Should your EPSON product prove defective during the
warranty period, please bring the product securely packaged in its original container or an equivalent to
your EPSON Dealer or EPSON Customer Care Center. You are responsible for all costs (shipping,
insurance, travel time) in getting the product to the service location. EPSON will, at its option, repair
or replace on an exchange basis the defective unit, without charge for parts or labor. When warranty
service involves the exchange of the product or of a part, the item replaced becomes EPSON property.
The replacement unit may be new or refurbished to the Epson standard of quality, and at Epson’s
option, the replacement may be another model of like kind and quality. Epson’s liability for
replacement of the covered product will not exceed the original retail selling price of the covered
product. Exchange or replacement products or parts assume the remaining warranty period of the
product covered by this limited warranty.
What This Warranty Does Not Cover: This warranty covers only normal use in the United States and
Canada. This warranty does not cover damage to the EPSON product caused by parts or supplies not
manufactured, distributed or certified by EPSON. This warranty does not cover third party parts,
components or peripheral devices added to the EPSON product after its shipment from EPSON, e.g.,
dealer-added boards, chips or drives. This warranty is not transferable and will not apply to products
Notices
137
purchased from an end user. EPSON is not responsible for warranty service should the EPSON label
or logo or the rating label or serial number be removed or should the product fail to be properly
maintained or fail to function properly as a result of misuse, abuse, improper installation, neglect,
improper shipping, damage caused by disasters such as fire, flood, and lightning, improper electrical
current, software problems, interaction with non-EPSON products, or service other than by an
EPSON Authorized Servicer. If a claimed defect cannot be identified or reproduced in service, you will
be held responsible for costs incurred.
THE WARRANTY AND REMEDY PROVIDED ABOVE ARE EXCLUSIVE AND IN LIEU OF
ALL OTHER EXPRESS OR IMPLIED WARRANTIES INCLUDING, BUT NOT LIMITED TO,
THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. SOME LAWS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES.
IF THESE LAWS APPLY, THEN ALL EXPRESS AND IMPLIED WARRANTIES ARE LIMITED
TO THE WARRANTY PERIOD IDENTIFIED ABOVE. UNLESS STATED HEREIN, ANY
STATEMENTS OR REPRESENTATIONS MADE BY ANY OTHER PERSON OR FIRM ARE
VOID. IN THE EVENT THE REMEDIES ABOVE FAIL, EPSON’S ENTIRE LIABILITY SHALL
BE LIMITED TO A REFUND OF THE PRICE PAID FOR THE EPSON PRODUCT
COVERED BY THIS LIMITED WARRANTY. EXCEPT AS PROVIDED IN THIS WRITTEN
WARRANTY, NEITHER EPSON AMERICA, INC. NOR ITS AFFILIATES SHALL BE LIABLE
FOR ANY LOSS, INCONVENIENCE, OR DAMAGE, INCLUDING DIRECT, SPECIAL,
INCIDENTAL, OR CONSEQUENTIAL DAMAGES, RESULTING FROM THE USE OR
INABILITY TO USE THE EPSON PRODUCT, WHETHER RESULTING FROM BREACH OF
WARRANTY OR ANY OTHER LEGAL THEORY.
In Canada, warranties include both warranties and conditions.
Some jurisdictions do not allow limitations on how long an implied warranty lasts and some
jurisdictions do not allow certain exclusions or limitations on damages, so the above limitations and
exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have
other rights which vary from jurisdiction to jurisdiction.
To locate the EPSON Authorized Reseller or EPSON Customer Care Center nearest you call:
(800) 922-8911 or write to: Epson America, Inc., P.O. Box 93008, Long Beach, CA 90809-9985.
138
Notices
Index
A
D
Accessories, 118
Adobe Acrobat Reader
using, 6 to 7
Adobe Acrobat Reader, using
locating the PDF manuals, 7
Auto Exposure button, 59
Auto Locate button, 59
Automatic document feeder
document feed speed, 117
installing, 14 to 15
paper jams, fixing, 116 to 117
problems, 109
specifications, 132
using, 56 to 57
Dial, SCSI ID, 17
Document feed speed, 117
Document position, 57, 111
Documentation
PDF manuals, 6 to 7
Reference Guide, 4 to 6
B
Batch scanning, 55
Blurred image, 111
C
Cable length, 17
Cleaning the scanner, 101
Client computers
requirements, 64
setting up, 91 to 94
Colors, problems, 112
Connecting the scanner
IEEE 1394, 21 to 22
SCSI, 17 to 20
E
Electrical requirements, 130
Electronic Reference Guide, 4 to 6
EPSON
help, 118 to 119
Store, 118
EPSON Scan Server
changing start up mode, 90
installing, 66 to 69, 71 to 74, 76 to 79, 82 to
86, 87 to 89
requirements, 64
scanning with, 98
setting up, 65
start up mode, 90
starting, 96
uninstalling, 115
EPSON TWAIN HS
installing, 24 to 29, 30 to 35, 36 to 40, 41 to
45, 46 to 48
problems, 105, 108
scanning with, 58
starting, 61
uninstalling, 114
139
EPSON TWAIN HS Network
installing, 91 to 94
problems, 105, 109
scanning with, 98
starting, 97
uninstalling, 115
ERROR light, 102, 103 to 104
Exposure setting, 59
Lamp, replacing, 102
Lights, scanner, 103 to 104
Loading paper, 56 to 57
M
File size, 110
Fluorescent lamp, replacing, 102
Maintenance, 101, 102
Manuals
PDF manuals, 6 to 7
Reference Guide, 4 to 6
Marquee, setting scan area, 59
H
N
Help
EPSON, 118 to 119
software, 119
Highlight setting, 59
Home position, 102
Network
assigning IP address, 124 to 125, 127
changing scanner server start up mode, 90
installing scanner server software, 90
installing TCP/IP, 121 to 127
requirements, 64
scanner address, 93
starting a scan, 98
starting EPSON Scan Server, 96
stopping a scan, 99
using the Start button, 98
F
I
IEEE 1394
connecting the scanner, 21 to 22
specifications, 131
Image quality problems, 110 to 113
Installing
automatic document feeder, 14 to 15
TCP/IP on a network, 121 to 127
Windows 2000 software, 30 to 35, 71 to 74
Windows 95 software, 41 to 45, 82 to 86
Windows 98 software, 36 to 40, 76 to 79
Windows Me software, 24 to 29
Windows NT 4.0 software, 46 to 48, 90
IP address, assigning, 124 to 125, 127
ISIS driver
accessing, 51
documentation, 7
installing, 49
140
L
P
Paper jams, fixing, 116 to 117
Photographs
resolution, 54
scaling, 55
PixTools QuickScan, 50
Power-on sequence, 16
Presto! PageManager
documentation, 7
installing, 52
Problems, solving, 103 to 113
R
READY light, 59, 102, 103
Registering your software, 8
Requirements
electrical, 130
environmental, 130
system, 133
Resizing images, 55
Resolution
choosing, 54
maximum, 129
S
Safety instructions, 134
Scaling images, 55
Scanner
address, 93
connecting, 17 to 22
parts, 12
selecting source, 53 to 54
setting up, 9
software, uninstalling, 114 to 115
transporting, 102
unlocking, 13
unpacking, 10 to 11
Scanner parts, 12
Scanning
batch, 55
defining scan area, 59
network, 95 to 99
placing document, 57
resolution, 54
scaling, 55
Scanning tips, 55
Screen calibration, 25, 32, 37, 45, 48, 77, 86,
89, 93
SCSI
connecting to the scanner, 17 to 20
ID number, 17
interface specifications, 131
select switch, 19
terminator switch, SCSI, 18
Service, 118 to 119
Setup problems, 105 to 106
Shadow setting, 59
Software
problems, 108 to 109
settings, 59
uninstalling, 114 to 115
Specifications
automatic document feeder, 132
IEEE 1394, 131
scanner, 129 to 131
SCSI, 131
Start button
assigning applications to, 60 to 61
using on a network scanner, 98
Start up mode, changing scanner server, 90
Stopping a scan, 99
Support, 118 to 119
System requirements, 133
T
TCP/IP protocol
assigning IP address, 124 to 125, 127
installing on Windows 98 and Windows 95,
123 to 124
installing on Windows Me and Windows
2000, 122 to 123
installing on Windows NT 4.0, 126
Technical support, 118 to 119
Terminator switch, SCSI, 19
Transportation lock, 13, 102
Transporting scanner, 102
141
Troubleshooting
automatic document feeder, 109, 116
image quality, 110 to 113
scanner, 106 to 107
setup, 105 to 106
software, 108 to 109
testing the scanner, 16, 28, 34, 39
U
Uninstalling software, 114 to 115
Unlocking scanner, 13
Unpacking scanner, 10 to 11
W
Warranty, 137
Windows 2000
scanner software, installing, 30 to 35, 71 to
74
selecting default scanner, 35
TCP/IP protocol, installing, 122 to 123
testing the scanner, 34
Windows 95
assigning IP address, 124 to 125
scanner software, installing, 41 to 45, 82 to
86
TCP/IP protocol, installing, 123 to 125
Windows 98
assigning IP address, 124 to 125
scanner software, installing, 36 to 40, 76 to
79
selecting default scanner, 40
TCP/IP protocol, installing, 123 to 125
testing the scanner, 39
Windows Me
scanner software, installing, 24 to 29, 66 to
69
selecting default scanner, 29
TCP/IP protocol, installing, 122 to 123
testing the scanner, 28
142
Windows NT 4.0
assigning IP address, 127
scanner software, installing, 46 to 48, 87 to
89
TCP/IP protocol, installing, 126 to 127
World Wide Web, 119
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