Installation and Operation Manual

Back-UPS

®

BX800CI/BX1100CI

Inventory Safety and General Information

This unit is intended for indoor use only.

Do not operate this unit in direct sunlight, in contact with fluids, or where there is excessive dust or humidity.

Be sure the air vents on the UPS are not blocked. Allow adequate space for proper ventilation.

The battery typically lasts for two to five years. Environmental factors impact battery life. Elevated ambient temperatures, poor quality AC power, and frequent short duration discharges will shorten battery life.

Connect the Back-UPS power cable directly into a wall outlet. Do not use surge protectors or extension cords.

Connect the Battery

Connect the battery connector prior to using the UPS.

Pull the battery connector handle down. Then push the connector into the UPS.

The battery charges fully during the first 10 hours while the Back-UPS is operating on AC power.

Do not expect full battery runtime capability during the initial charge period.

There are no serviceable parts in the Back-UPS. Do not attempt to open or repair the Back-UPS as this will void the warranty. The battery in this unit is not replaceable. Contact APC through the Web site www.apc.com, for customer support.

Installation

Connect the Equipment

Battery Connector

Battery Backup +

Surge Protection

Circuit Breaker

Push to Reset

Battery Backup +

Surge Protection

Battery Connector

Battery Backup +

Surge Protection

Circuit Breaker

Push to Reset

Battery Backup +

Surge Protection

Online

Replace Battery bu227e bu227f

 Battery

Connector

Connect the battery. Refer to “Connect the Battery” on page 1.

 Battery Backup

+ Surge

Protection outlets

These outlets provide battery backup power to connected equipment for a limited period of time during power outages and voltage fluctuations.

The Battery Backup +Surge Protection outlets provide battery power to connected equipment only when the Back-UPS is turned on.

Connect critical equipment such as a computer, computer monitor, modem or other data sensitive devices to these outlets.

Do not connect aquarium equipment, laser printers, paper shredders, sump pumps, or fans to these outlets as the modified sine wave output of the Back-UPS may cause these devices to experience a decrease in performance.

Do not connect surge strips or surge protectors to these outlets.

 AC power inlet Connect the Back-UPS to AC power.

 Circuit breaker Use to reset the system after an overload condition has occurred causing the circuit breaker to trip.

2 Back-UPS BX800CI/BX1100CI Installation and Operation

Operation

Turn On the Back-UPS

Press the P OWER ON/OFF button located on the front of the Back-UPS. The On Line LED will illuminate green and a single short beep will be audible to indicate that the Back-UPS is providing protection for connected equipment.

Status Indicators

Status

Power On

The Back-UPS is supplying AC power to connected equipment.

LED Indicator

The On Line LED illuminates green.

On Battery

The Back-UPS is supplying battery power to battery backup outlets.

The On Line LED illuminates green.

The LED is not illuminated during the beeps.

The On Line LED flashes green.

Low Battery warning

The Back-UPS is supplying battery power to the battery backup outlets and the battery is near a total discharge state.

Replace Battery

The battery is disconnected.

The battery needs to be charged or replaced.

• The Battery LED flashes red.

• Battery and On Line

LEDs flash alternately.

Overload Shutdown

While operating on battery power an overload condition has occurred in one or more of the battery backup outlets.

None

Sleep Mode

While operating on battery power the battery is completely discharged.

The Back-UPS will awaken once AC power is restored.

None

Overload Alarm

The equipment connected to the

Back-UPS is drawing more power than the voltage rating allows.

The Battery LED illuminates red.

Audible Indicator

On

None N/A

Audible Indicator

Terminates

Back-UPS beeps 4 times every 30 seconds.

The Back-UPS emits rapid beeping.

(once every second)

The beeping stops when AC power is restored or the

Back-UPS is turned off.

Constant tone

Constant tone

The Back-UPS beeps once every four seconds.

Constant tone

The beeping stops when AC power is restored or the

Back-UPS is turned off.

The Back-UPS is turned off.

The Back-UPS is turned off.

• AC power is restored

• AC power is not restored within 32 seconds

• The Back-UPS is turned off

Alarm stops when nonessential equipment is disconnected from the Battery Backup outlets.

Back-UPS BX800CI/BX1100CI Installation and Operation 3

4

Transfer Voltage and Sensitivity Settings

Automatic Voltage Regulation

Automatic Voltage Regulation boosts the AC voltage when it drops below safe levels. This allows the equipment that is connected to the Back-UPS to operate during low voltage conditions. Automatic

Voltage Regulation will also regulate high voltage conditions down to a safe level.

The Back-UPS will switch to battery power if the AC input voltage level becomes too low or too high for the Automatic Voltage Regulation feature to compensate, or if the AC power is experiencing voltage fluctuations.

No-load Shutdown

The UPS will shut down to conserve energy if while operating on battery power the UPS detects that connected equipment is using less than 15 W of energy for more than 15 minutes.

No-load shutdown can be enabled or disabled through Program mode described below.

Voltage Sensitivity Adjustment

If the Back-UPS switches to battery power too frequently or too infrequently, adjust the transfer voltage and sensitivity settings:

LED

Flashes

Green

1. Verify that the Back-UPS battery is connected. Connect the Back-UPS to a wall outlet. The

Back-UPS should be turned off.

2. Press and hold the P OWER ON/OFF button for 10 seconds. The LEDs will illuminate green and red alternately, to indicate that the Back-UPS is in Program mode.

3. The LEDs will flash either green, red or green and red alternately to indicate the current sensitivity level. The Back-UPS will beep to indicate that No-load Shutdown is enabled. Refer to the table for an explanation of the transfer voltage sensitivity levels.

4. To select LOW sensitivity, press the ON/OFF button until the On Line LED flashes green.

5. To select MEDIUM sensitivity, press the ON/OFF button until the Battery LED flashes red.

6. To select HIGH sensitivity, press the ON/OFF button until the On Line and Battery LEDs flash green and red alternately.

7. To exit Program mode wait for five seconds and both LEDs will extinguish. Program mode is no longer active.

Audible

Indicator

None

Voltage

Sensitivity

Setting

Low

Input

Voltage

Range

150-280

Green

Red

4 beeps per second

Low

None Medium

150-280

155-280

No-load

Shutdown

Disabled

Recommended Use

Use this setting with equipment that is less sensitive to fluctuations in voltage or waveform distortions.

Enabled

Disabled

Use this setting with equipment that is less sensitive to fluctuations in voltage or waveform distortions.

Use this setting for normal operation conditions.

Back-UPS BX800CI/BX1100CI Installation and Operation

LED

Flashes

Red

Green and

Red

Audible

Indicator

Voltage

Sensitivity

Setting

Input

Voltage

Range

155-280 4 beeps per second

Medium

(factory default)

None High 160-280

No-load

Shutdown

Enabled

Recommended Use

Use this setting for normal operation conditions.

Disabled

Green and

Red

4 beeps per second

High 160-280 Enabled

Use this setting when connected equipment is sensitive to voltage fluctuations or waveform distortions.

Use this setting when connected equipment is sensitive to voltage fluctuations or waveform distortions.

Back-UPS BX800CI/BX1100CI Installation and Operation 5

Troubleshooting

Problem

Back-UPS will not turn on.

Possible Cause Corrective Action

The Back-UPS is not connected to AC power.

Be sure that the Back-UPS is securely connected to an AC outlet.

The circuit breaker has been tripped.

Disconnect nonessential equipment from the Back-UPS. Reset the circuit breaker.

Reconnect equipment one item at a time. If the circuit breaker is tripped again, disconnect the device that caused the short circuit.

The internal battery is not connected.

Connect the battery connector. Refer to

“Connect the Battery” on page 1.

The AC input voltage is out of range.

Adjust the transfer voltage and sensitivity range.

The Back-UPS is operating on battery power, while connected to AC power.

• The Back-UPS power cable is not securely connected to the wall outlet.

• The wall outlet is no longer receiving

AC power.

• The circuit breaker has been tripped.

Verify that the power cable plug is securely connected to the wall outlet.

Verify that the wall outlet is receiving AC power by checking it with another device.

The Back-UPS is performing an automatic self test.

No action is necessary.

• The AC input voltage is out of range.

• The frequency is out of range.

• The waveform is distorted.

Adjust the transfer voltage and sensitivity range.

The Back-UPS does not provide the expected amount of backup time.

Battery Backup outlets may be fully or improperly loaded.

Disconnect non-essential equipment from the Battery Backup outlets.

The B ATTERY and ON LINE

LEDs flash alternately.

The battery was recently discharged due to a power outage and has not fully recharged.

Charge the battery cartridge for eight hours.

The battery has reached the end of its useful life.

The battery has reached the end of its useful life.

The BATTERY LED is illuminated and the Back-UPS emits a constant tone.

The connected equipment is drawing more power than the Back-UPS can provide.

Replace the battery.

Replace the battery.

Disconnect nonessential equipment from the Battery Backup outlets.

6 Back-UPS BX800CI/BX1100CI Installation and Operation

Specifications

Input

Output

Protection and

Filtering

Specification

Voltage

Frequency

Brownout Transfer

Over-voltage Transfer

UPS Capacity (total)

Voltage On Battery

Frequency on Battery

Transfer Time

AC Surge Protection

AC Input

Type (maintenance free)

Average Life

Battery

Physical

BX800CI

230 Vac, nominal

Typical Recharge Time

Net Weight

Dimensions (H x W x D)

Operating Temperature

Storage Temperature

Operating Relative Humidity 0 to 95% non-condensing

Operating Elevation 0 to 3000 m (0 to 10,000 ft)

BX1100CI

50 Hz ±3 Hz, 60 Hz ±3 Hz

155 Vac, typical

280 Vac, typical

800 VA / 480 W 1100 VA / 660 W

230 Vac rms (step-approximated sinewave)

50 Hz ±1 Hz, 60 Hz ±1 Hz

8 ms typical

Full time, 273 Joules

Resettable circuit breaker

12 V 9 Ah Each battery 12 V 7.2 Ah

2 - 5 years depending on the number of discharge cycles and environmental temperature

8 Hours

8 kg

21.5 cm x 13 cm x 33.6 cm

0

o

C to 40

o

C (32 o

F to 104 o

F)

-15

o

C to 45

o

C (5 o

F to 113 o

F)

12 kg

Back-UPS BX800CI/BX1100CI Installation and Operation 7

Service

If the unit requires service, do not return it to the dealer. Follow these steps:

1. Review the Troubleshooting section of the manual to eliminate common problems.

2. If the problem persists, contact APC Customer Support through the Web site, www.apc.com.

a. Note the model number and serial number and the date of purchase. The model and serial numbers are located on the rear panel of the unit and are available through the LCD display on select models.

b. Call APC Customer Support and a technician will attempt to solve the problem over the phone. If this is not possible, the technician will issue a Returned Material Authorization

Number (RMA#).

c. If the unit is under warranty, the repairs are free. d. Service procedures and returns may vary internationally. Refer to the APC Web site for country specific instructions.

3. Pack the unit properly to avoid damage in transit. Never use foam beads for packaging. Damage sustained in transit is not covered under warranty.

Note: When shipping within the United States, or to the United States always

DISCONNECT A UPS BATTERY before shipping in compliance with U.S. Department of

Transportation (DOT) and IATA regulations. The internal batteries may remain in the UPS.

4. Write the RMA# provided by Customer Support on the outside of the package.

5. Return the unit by insured, pre-paid carrier to the address provided by Customer Support.

APC Customer Support Worldwide

Internet http://www.apc.com

Warranty

The standard warranty is two (2) years from the date of purchase. APC standard procedure is to replace the original unit with a factory reconditioned unit. Customers who must have the original unit back due to the assignment of asset tags and set depreciation schedules must declare such a need at first contact with an APC Technical Support representative. APC will ship the replacement unit once the defective unit has been received by the repair department, or cross-ship upon the receipt of a valid credit card number. The customer pays for shipping the unit to APC. APC pays ground freight transportation costs to ship the replacement unit to the customer.

© 2012 APC by Schneider Electric. APC, the APC logo, and Back-UPS are owned by Schneider

Electric Industries S.A.S., American Power Conversion Corporation, or their affiliated companies. All other trademarks are property of their respective owners.

990-3990C

2/2012