User Manual
NVR2100 Series
User Manual
Release 1.3
Revision History
Ver Version
2
Description
Date
1.0
Initial release
July 2013
1.1
FW2.5 upgraded
August 2013
1.2
UI Modified
November 2013
1.3
Remote Monitoring Modified
June 2014
All Rights Reserved © Surveon Technology 2014
Copyright Statement
No part of this publication may be reproduced, transmitted, transcribed,
stored in a retrieval system, or translated into any language or computer
language, in any form or by any means, electronic, mechanical, magnetic,
optical, chemical, manual or otherwise, without the prior written consent of
Surveon Technology Inc.
Disclaimer
Surveon Technology makes no representations or warranties with respect to
the contents hereof and specifically disclaim any implied warranties of
merchantability or fitness for any particular purpose. Furthermore, Surveon
Technology reserves the right to revise this publication and to make changes
from time to time in the content hereof without obligation to notify any
person of such revisions or changes. Product specifications are also subject to
change without notice.
Trademarks
Surveon and Surveon logo are trademarks of Surveon Technology Inc. Other
names prefixed with “SMR” are trademarks of Surveon Technology Inc.

Microsoft Windows and Windows are registered trademarks of Microsoft
Corporation.

Linux is a trademark of Linux Torvals.

Solaris and Java are trademarks of Sun Microsystems, Inc.
All other names, brands, products or services are trademarks or registered
trademarks of their respective owners.
3
Table of Contents
Revision History ............................................................................... 2
Copyright Statement ......................................................................... 3
Table of Contents ............................................................................. 4
Safety Precautions .......................................................................... 18
Device Site Recommendations............................................................ 18
Chapter 1. Product Overview ............................................................. 19
1.1. Features and Benefits ............................................................. 19
1.2. Specifications for NVR2100 Series .............................................. 19
1.2.1. Hardware Specifications ...................................................... 19
1.2.2. VMS Specifications ............................................................. 20
Chapter 2. Hardware Overview .......................................................... 22
2.1. Front Panel .......................................................................... 22
2.2. Rear Panel ........................................................................... 22
2.3. LED Definitions ..................................................................... 23
Chapter 3. Hardware Installation ........................................................ 24
3.1. Installing the System into a Rack ................................................ 24
3.1.1. Identifying the Sections of the Rack Rails .................................. 24
3.1.2. Installing the Rear Inner Rails ................................................ 24
3.1.3. Installing the Rack Rails ....................................................... 25
3.1.4. Installing the Server into the Rack .......................................... 25
3.1.5. Installing the Server into a Telco Rack...................................... 26
3.2. Checking the Drive Bay Setup ................................................... 27
3.2.1. Checking the Drives ............................................................ 27
3.2.2. Providing Power ................................................................ 27
3.3. SATA Drive Carrier LEDs .......................................................... 28
3.4. Making Host Connections ......................................................... 28
3.5. Making Network Connections .................................................... 29
3.5.1. Cabling with iSCSI targets ..................................................... 29
Chapter 4. Maintenance ................................................................... 31
4
4.1. Accessing the Drive Bays.......................................................... 31
4.1.1. Mounting a SATA Drive in a Drive Carrier ................................... 31
4.1.2. Installing/Removing SATA Drives ............................................ 32
4.1.3. SATA Backplane ................................................................ 32
4.2. Power Supply ....................................................................... 32
4.2.1. Power Supply Failure .......................................................... 33
4.2.2. Replacing the Power Supply .................................................. 33
Chapter 5. Software Overview ........................................................... 34
5.1. Introduction ......................................................................... 34
5.2. Module Framework ................................................................ 34
5.3. System Architecture ............................................................... 36
5.3.1. Standalone Server (Client-Server All-in-One) .............................. 37
5.3.2. Standalone Server + Remote Client (Web Client/SPhone Client) ....... 39
5.3.3. Multiple Servers + SCC Client ................................................. 43
5.3.4. Network Requirements ........................................................ 46
Configuring Windows Firewall Exceptions ..................................... 46
Opening Ports ...................................................................... 47
Warnings / Precautions ........................................................... 47
5.3.5. Windows Vista/7 User Notes .................................................. 47
5.4. Port Forwarding .................................................................... 49
5.4.1. Port Forwarding for Accessing VMS Server ................................. 50
5.5. Installing the VMS .................................................................. 53
5.6. Starting the VMS Client............................................................ 57
5.6.1. Checking the Software Version ............................................... 58
5.6.2. Logging out ...................................................................... 58
Chapter 6. Basic System Settings ........................................................ 59
6.1. Storage Management .............................................................. 59
6.2. Adding Cameras to the Server ................................................... 61
6.2.1. Automatic Scan for Cameras ................................................. 61
6.2.2. Manually Adding Cameras ..................................................... 64
6.3. Setting Recording Schedule ...................................................... 66
5
6.3.1. Weekly Scheduling ............................................................. 66
6.3.2. Daily Scheduling ................................................................ 68
6.4. Adding Alarm Rules ................................................................ 69
6.5. Setting up Live View ............................................................... 71
Chapter 7. Live View ....................................................................... 72
7.1. Live View Window Overview ..................................................... 72
7.1.1. Resizing and Minimizing Windows............................................ 74
Minimizing Controls ............................................................... 74
Hiding and Showing the Explorer Area ......................................... 74
7.2. View Setup .......................................................................... 75
7.2.1. Types of Views.................................................................. 75
7.2.2. Adding a View .................................................................. 76
7.2.3. Add PAP View ................................................................... 77
7.2.4. Add Fisheye View .............................................................. 78
7.2.5. Renaming a View ............................................................... 79
7.2.6. Deleting a View................................................................. 79
7.2.7. Sending View to a New Window .............................................. 79
7.2.8. Switching Between Views ..................................................... 81
7.2.9. Switching Between Different Screen Divisions ............................. 81
Creating and Using New Screen Divisions ...................................... 81
Screen Division Page Use ......................................................... 81
Auto-flipping Pages ............................................................... 82
Exiting Different Screen Divisions ............................................... 82
7.3. Functionality Within Views ....................................................... 83
7.3.1. Digital Zoom .................................................................... 83
7.3.2. Instant Playback ................................................................ 84
7.3.3. Manual Recording .............................................................. 87
7.3.4. Preset Pan ....................................................................... 87
7.3.5. Stream Selection ............................................................... 87
7.3.6. Image Settings .................................................................. 87
7.3.7. Video Ratio Adjustment ....................................................... 88
6
7.3.8. Inserting Overlays .............................................................. 88
Image Overlay ..................................................................... 88
HTML Overlay ...................................................................... 89
7.3.9. Send to Large Channel ........................................................ 90
7.3.10. Reconnect ..................................................................... 90
7.3.11. Remove the Camera .......................................................... 90
7.3.12. Onscreen PTZ Control ........................................................ 91
Pan and Tilt ........................................................................ 91
Zoom ................................................................................ 91
7.4. Full Screen View ................................................................... 92
7.4.1. Entering Full Screen View ..................................................... 92
7.4.2. Exiting Full Screen Mode ...................................................... 92
7.5. E-Maps ................................................................................ 93
7.5.1. Adding E-Maps .................................................................. 93
7.5.2. Adding Sub-Maps ............................................................... 94
7.5.3. Adding Additional E-Maps ..................................................... 94
7.5.4. Changing E-Map Order ......................................................... 95
7.5.5. Renaming an E-Map ............................................................ 95
7.5.6. Configuring an E-Map .......................................................... 95
7.5.7. Deleting an E-Map .............................................................. 96
7.5.8. Using the E-Map ................................................................ 96
Chapter 8. Server Setup ................................................................... 98
8.1. Server Basic Functions ............................................................ 98
8.1.1. Logging into a Server .......................................................... 98
8.1.2. Logging out of a Server ........................................................ 98
8.1.3. Renaming a Server ............................................................. 99
8.1.4. Viewing Server and Client Information...................................... 99
8.2. Server Settings.................................................................... 100
8.2.1. General Server Settings ...................................................... 100
8.2.2. To perform Notification Setting ............................................. 103
8.2.3. Pre/Post Alarm Recording Settings ......................................... 105
7
8.2.4. Storage Management ......................................................... 106
8.3. Scheduling Recording............................................................ 108
8.3.1. Global Scheduling ............................................................. 108
Weekly Global Scheduling ....................................................... 108
Daily Global Scheduling ......................................................... 110
8.3.2. Individual Scheduling ......................................................... 111
Weekly Individual Scheduling ................................................... 111
Daily Individual Scheduling ..................................................... 113
Chapter 9. Camera Setup ................................................................ 115
9.1. Adding Cameras .................................................................. 115
9.1.1. Automatic Scan for Cameras ................................................ 115
9.1.2. Manually Adding Cameras .................................................... 118
9.1.3. Deleting a Camera ............................................................ 119
9.1.4. Initializing a Camera .......................................................... 119
9.2. Camera General Settings........................................................ 121
9.2.1. Logging into a Camera ........................................................ 121
9.2.2. Changing the Camera Model and Vendor .................................. 121
9.2.3. General Settings ............................................................... 123
9.2.4. OSD Settings ................................................................... 124
9.2.5. Privacy Mask Settings ......................................................... 125
9.3. Camera Image and Quality Settings ........................................... 127
9.3.1. Camera Image Settings ....................................................... 127
9.3.2. Advanced Video Settings ..................................................... 128
9.4. PTZ Settings ....................................................................... 129
9.4.1. PTZ Settings .................................................................... 129
9.4.2. PTZ Preset Settings ........................................................... 130
Adding a Preset ................................................................... 130
Deleting a Preset ................................................................. 131
9.4.3. PTZ Patrol Settings............................................................ 131
9.5. PTZ Controls....................................................................... 133
9.5.1. Directional Pad ................................................................ 133
8
Pan and Tilt ....................................................................... 133
Zoom ............................................................................... 133
9.1.2. Functional Buttons ............................................................ 134
Speed .............................................................................. 134
Home ............................................................................... 134
Preset .............................................................................. 134
Adding a Preset ................................................................... 134
Deleting a Preset ................................................................. 134
Patrol .............................................................................. 135
Start Auto Pan .................................................................... 135
Focus ............................................................................... 135
Chapter 10. Alarms and Events......................................................... 136
10.1. Camera VI Detection Settings ................................................ 137
10.1.1. General Motion Detection .................................................. 137
Configuring and Editing Detection Windows.................................. 137
Testing Detection Windows ..................................................... 138
Deleting a Detection Window .................................................. 138
Enabling or Disabling a Detection .............................................. 138
Opening the Help File ........................................................... 138
10.1.2. Foreign Object Detection ................................................... 139
Configuring and Editing Detection Windows.................................. 139
Testing Detection Windows ..................................................... 140
Deleting a Detection Window .................................................. 140
Enabling or Disabling a Detection .............................................. 140
Opening the Help File ........................................................... 141
10.1.3. Forbidden Area Detection .................................................. 142
Configuring and Editing Detection Windows.................................. 142
Testing Detection Windows ..................................................... 143
Deleting a Detection Window .................................................. 143
Enabling or Disabling a Detection .............................................. 143
Opening the Help File ........................................................... 144
9
10.1.4. Intrusion Detection .......................................................... 145
Configuring and Editing Detection Windows.................................. 145
Testing Detection Windows ..................................................... 146
Deleting a Detection Window .................................................. 146
Enabling or Disabling a Detection .............................................. 146
Opening the Help File ........................................................... 147
10.1.5. Missing Object Detection ................................................... 148
Configuring and Editing Detection Windows.................................. 148
Testing Detection Windows ..................................................... 149
Deleting a Detection Window .................................................. 149
Enabling or Disabling a Detection .............................................. 149
Opening the Help File ........................................................... 150
10.1.6. Tampering Detection ........................................................ 151
Configuring Tampering Detection .............................................. 151
Testing Tampering Detection ................................................... 152
Enabling or Disabling a Detection .............................................. 152
Opening the Help File ........................................................... 152
10.1.7. Camera Motion Detection .................................................. 153
Configuring and Editing Detection Windows.................................. 153
Deleting a Detection Window .................................................. 154
Opening the Help File ........................................................... 154
10.1.8. Virtual Fence ................................................................. 155
Configuring and Editing Detection Windows.................................. 155
Testing Detection Windows ..................................................... 156
Deleting a Detection Window .................................................. 156
Enabling or Disabling a Detection .............................................. 157
Opening the Help File ........................................................... 157
10.1.9. Object Counting ............................................................. 158
Configuring and Editing Detection Windows.................................. 158
Testing Detection Windows ..................................................... 159
Deleting a Detection Window .................................................. 160
10
Enabling or Disabling a Detection .............................................. 160
Opening the Help File ........................................................... 160
10.1.10. Going Out Detection ....................................................... 161
Configuring and Editing Detection Windows.................................. 161
Testing Detection Windows ..................................................... 162
Deleting a Detection Window .................................................. 162
Enabling or Disabling a Detection .............................................. 162
Opening the Help File ........................................................... 163
10.1.11. Tailgating Detection ....................................................... 164
Configuring and Editing Detection Windows.................................. 164
Testing Detection Windows ..................................................... 165
Deleting a Dividing LIne ......................................................... 165
Enabling or Disabling a Detection .............................................. 165
Opening the Help File ........................................................... 166
10.2. Alarm Rules ...................................................................... 167
10.2.1. Adding an Alarm Rule ....................................................... 168
Alarm Conditions ................................................................. 168
Alarm Actions ..................................................................... 176
Alarm Scheduling ................................................................. 182
10.3. Alarms View and Notification ................................................ 184
10.3.1. Live View Event Log ......................................................... 184
10.3.2. Alarm Popups ................................................................. 184
Setting Popup Sleep Time ....................................................... 185
10.3.3. Video Panel ................................................................... 186
Playback from Video Alarm Panel ............................................. 186
Tagging an Alarm Thumbnail ................................................... 187
10.4. Event Log ......................................................................... 188
10.4.1. Exporting a Log .............................................................. 188
10.4.2. Searching the Event Log .................................................... 189
System Type ...................................................................... 189
Event Type ........................................................................ 189
11
Operation Type ................................................................... 190
Performing a Search ............................................................. 190
10.4.3. Event Log Setup .............................................................. 190
10.4.4. Log for Object Counting .................................................... 191
10.4.5. System Alarm View .......................................................... 192
Chapter 11. Search and Playback ...................................................... 193
11.1. Introduction ..................................................................... 193
11.2. Date/Time Search............................................................... 194
11.2.1. Time Selection ............................................................... 194
Recent Time ...................................................................... 194
Specified Time .................................................................... 194
11.2.2. Use of 1x/4x Views .......................................................... 195
11.2.3. Camera Selection ............................................................ 195
11.2.4. Timeline....................................................................... 196
11.2.5. Playback ...................................................................... 198
Advanced Video Settings ........................................................ 199
Synchronized Playback .......................................................... 200
Capturing Screenshot ............................................................ 200
Capturing Video Clip ............................................................. 201
11.3. VI Search ......................................................................... 203
11.3.1. Creating a VI Search ......................................................... 204
Time Selection .................................................................... 204
Camera Selection................................................................. 205
Setting New Search Criteria .................................................... 206
11.3.2. Saving/Retrieving a VI Search.............................................. 221
11.2.3. Using the Search Results .................................................... 221
Selecting the Result.............................................................. 221
Result Playback ................................................................... 222
Playback Synchronization ....................................................... 223
Capturing Screenshot ............................................................ 223
Capturing Video Clip ............................................................. 224
12
Logging and Noting ............................................................... 225
11.4. Event Search..................................................................... 226
11.4.1. Creating an Event Search ................................................... 226
Time Selection .................................................................... 226
Camera Selection................................................................. 227
Setting Event Search Criteria ................................................... 227
11.4.2. Using the Search Results .................................................... 228
Selecting the Result.............................................................. 228
Result Playback ................................................................... 229
Playback Synchronization ....................................................... 230
Capturing Screenshot ............................................................ 230
Logging and Noting ............................................................... 231
Chapter 12. Remote Web Client and SPhone Client for Simple Use (Optional)233
12.1. Starting the Web Client........................................................ 234
12.1.1. Checking the Software Version ............................................ 235
12.1.2. Use of 1x/4x views .......................................................... 235
12.1.3. PTZ Control ................................................................... 235
12.1.4. Playback Settings ............................................................ 236
12.2. Installing and Starting the SPhone Client on iOS Devices ............... 237
12.2.1. Installing the SPhone Client (Optional) ................................... 237
12.2.2. Starting the SPhone Client ................................................. 237
12.2.3. Checking the Software Version ............................................ 238
12.2.4. Live View/Playback on the SPhone Client ............................... 238
12.3. Installing and Starting the SPhone Client on Android Devices ......... 241
12.3.1. Installing the SPhone Client (Optional) ................................... 241
12.3.2. Starting the SPhone Client ................................................. 241
12.3.3. Checking the Software Version ............................................ 242
12.3.4. Live View on the SPhone Client............................................ 242
Chapter 13. System Setup ............................................................... 244
13.1. Home Page ....................................................................... 244
13.1.1. Entering the Home Page – VMS Server .................................... 244
13
Common Server Tasks ........................................................... 245
Common Camera Tasks .......................................................... 245
Common Other Tasks ............................................................ 246
Recent Key Events ............................................................... 246
System Health History ........................................................... 246
System Status ..................................................................... 246
13.1.2. Entering the Home Page – Local Domain ................................. 247
Tasks ............................................................................... 247
NVR Status......................................................................... 249
13.2. Server Setup ..................................................................... 250
13.2.1. General Tasks ................................................................ 250
Alarm Rule Settings .............................................................. 250
View Log ........................................................................... 251
E-Map .............................................................................. 251
Global Schedule .................................................................. 251
Individual Schedule .............................................................. 251
Storage............................................................................. 251
Pre/Post Alarm Recording Settings ............................................ 251
Email ............................................................................... 251
SMS ................................................................................. 251
Digital I/O Settings ............................................................... 252
Genera Server Settings .......................................................... 252
Joystick ............................................................................ 252
Software License Mechanism (For Local Client Only) ....................... 254
Backup (For Local Client Only) ................................................. 254
13.2.2. Other Tasks ................................................................... 255
Reboot NVR Server ............................................................... 255
VI Manager ........................................................................ 256
Schedule Reboot.................................................................. 257
Audio Input ........................................................................ 257
Playback Camera List Setting ................................................... 258
14
Playback Buffer ................................................................... 258
Auto Login ......................................................................... 258
VI Panel ............................................................................ 259
Lock Windows ..................................................................... 259
Import/Export .................................................................... 259
Customize Logo ................................................................... 260
Router Port Mapping ............................................................. 260
13.3. Camera Setup ................................................................... 262
13.3.1. General Tasks ................................................................ 262
Scan for Cameras ................................................................. 262
Add Cameras ...................................................................... 262
Delete Camera .................................................................... 262
13.3.2. Camera Settings.............................................................. 263
Image Settings .................................................................... 263
Advanced Video Settings ........................................................ 263
General Camera Settings ........................................................ 263
Edit Camera ....................................................................... 263
PTZ Settings ....................................................................... 263
Preset Settings .................................................................... 264
OSD Settings ...................................................................... 264
Mask Settings ..................................................................... 264
Compatibility Verify ............................................................. 264
Initialize ........................................................................... 264
Automatic Settings ............................................................... 264
13.3.3. Video Analytics ............................................................... 265
General Motion Detection ....................................................... 265
Foreign Object Detection ....................................................... 265
Forbidden Area Detection ....................................................... 265
Intrusion Detection .............................................................. 265
Missing Object Detection ........................................................ 266
Tampering Detection ............................................................ 266
15
Camera Motion Detection ....................................................... 266
Virtual Fence...................................................................... 266
Object Counting .................................................................. 266
Going Out Detection ............................................................. 266
Tailgating Detection ............................................................. 266
13.4. Ethernet I/O Box ................................................................ 267
13.4.1. General Tasks ................................................................ 267
Add Device ........................................................................ 267
Edit Device ........................................................................ 269
Delete Device ..................................................................... 269
13.5. Account Manager ............................................................... 270
13.5.1. Account List .................................................................. 270
Adding an Account ............................................................... 271
Editing an Account ............................................................... 272
Deleting an Account ............................................................. 273
13.5.2. Functional Authority ........................................................ 274
13.6. Network Parameters ........................................................... 275
13.6.1. Main Tasks .................................................................... 275
Blacklist/Whitelist Settings ..................................................... 276
Edit NVR ........................................................................... 277
Web Server ........................................................................ 277
Multiple LAN Support ............................................................ 278
DHCP Server ....................................................................... 278
13.7. Other Parameters............................................................... 280
13.7.1. Other Tasks ................................................................... 280
Import/Export .................................................................... 280
Resolution ......................................................................... 281
Language .......................................................................... 282
Help ................................................................................ 282
About............................................................................... 282
Chapter 14. RAID Configurations for Eonstor DS RAID Subsystem(s) (Optional) 283
16
14.1. Installing SANWatch ............................................................ 283
14.2. Activating SANWatch Commander ........................................... 283
System Event Notifications ..................................................... 286
Chapter 15. AC Device Tool ............................................................. 288
15.1. Installing the Access Control Device Tool .................................. 288
15.2. How AC Device Tool works.................................................... 292
17
Safety Precautions
Electric Shock Warning


This equipment may cause electric shocks if not handled properly.
Access to this equipment should only be granted to trained operators
and maintenance personnel who have been instructed of, and fully
understand the possible hazardous conditions and the consequences of
accessing non-field-serviceable units such as the power supplies.
The system must be unplugged before moving, or in the even that it
becomes damaged.
Reliable Grounding
Particular attention should be given to prepare reliable grounding for the
power supply connection. It is suggested to use a direct connection to the
branch circuit. Check for proper grounding before powering on the device.
Overloading Protection
The device should be installed according to specifications. Provide a suitable
power source with electrical overload protection. Do not overload the AC
supply branch circuit that provides power to the device.
ESD Precautions
Please observe all conventional anti-ESD methods while handling the device.
The use of a grounded wrist strap and an anti-static work pad are
recommended. Avoid dust and debris in your work area.
Device Site Recommendations
The device should be installed according to specifications. This device should
be operated at a site that is:

Clean, dry, and free of excessive airborne particles.

Well-ventilated and away from heat sources such as direct sunlight
and radiators.

Clear of vibration or physical shock.

Away from strong electromagnetic fields produced by other devices.

Available with properly grounded wall outlet for power. In regions
where power sources are unstable, apply surge suppression.

Available with sufficient space behind the device for cabling.
18
Chapter 1. Product Overview
1.1. Features and Benefits
The NVR2100 series is a powerful network video recorder supporting up to 64
channels of megapixel quality video. Featuring a virus free, installation free
embedded design that is fully burn-in tested, the NVR2100 eliminates
compatibility issues while reducing maintenance overheads. In addition to this,
the NVR2100 also features Clustered Video Storage Technology (CVST), enabling
seamless
online
storage
expansion
and
configuration,
while
reducing
maintenance, provisioning, and equipment costs, making the NVR2100 a reliable
and cost-effective solution for medium to large sized surveillance needs.
1.2. Specifications for NVR2100 Series
1.2.1. Hardware Specifications
System
Client-server architecture, Chassis: 1U 19" Rack
System Processor
Intel Core i3 @ 3.3 GHz or Intel XEON @ 3.2 GHz
System Memory
4GB, DDRIII-1333
Storage
3.5” SATA HDD ; HDD hot swappable
I/O Interface







Electrical


PS/2 Mouse port x1
PS/2 Keyboard port x1
USB port x2
Serial Port x1
VGA Port x1
RJ-45: 2x Gigabit Ethernet
SAS Expansion port (Option)
Input Voltage: 100-240 V, 50-60 Hz, 4.2-1.8 Amp
Power: Single 350 watt AC power
Power Consumption
Rated output power: 350 W
Environmental
LCD Panel
Temperature:
 Operating: 10° C to 35° C (50° F to 95° F)
 Non-operating: -40° C to 70° C (-40° F to 158° F)
Humidity:
 Operating: 8% to 90%, non-condensing
 Non-operating: 5% to 95% non-condensing
No
LED Indicator
Dimensions (mm)
Yes
50.3(W)x 43.7(D)x 4.3(H) cm (19.85 " x 17.2 " x 1.7 ")
Weight
(without hard drives)
Certificate
Gross weight: 16.5 kg (38 lb.)
CB, FCC / CE Class A, UL60959/ IEC 60950, CCC
19
1.2.2. VMS Specifications
Live View
eMAP
PTZ
Investigation
Instant Playback
Video Intelligence
Remote Management
3rd Party IPCAM
General & Misc
20
• Real-time network camera discovery
• Versatile views of various screen divisions
• HTML and image overlays
• Multiple views supported
• View patrolling for single or multiple views
• Real time video/event alarm display
• Instant playback
• Video clip bookmarking
• Drag-n-drop camera manipulation
• Directional camera display
• Hierarchical map structure
• Real time event alert
• Instant live video of camera
• Multiple maps supported
• Pan, tilt, zoom operations (dependent of the camera)
• Built-in, floating PTZ control panel
• Preset position (dependent of the camera)
• Scheduled or continuous camera patrolling
• Event-driven camera patrolling
• Search by date, time, camera
• Search by pre-defined recent time
• Search by VI event combinations
• Search over multiple days
• Search over multiple cameras
• Video clip bookmarking and commenting
• Search via built-in VI analyzer
• Customizable bookmark
• Intuitive, video thumbnail search results
• Cue-in, cue-out and repeat
• Quick playback by video thumbnail
• 1/8, 1/4, 1/2, 1x, 2x, 4x, 8x play, pause, stop
• AVI-formatted video clip export
• Supported in video alarm, event alarm, view functions
• Pre-defined playback durations
• Video clip bookmarking
• General motion detection
• Missing object detection
• Foreign object detection
• Intrusion detection
• Forbidden area detection
• Tampering detection
• Virtual Fence
•Object Counting
Full functional operation & management via
standalone VMS Client
ACTI, ASONI, AVTECH, AXIS, Arecont, Sosch, Brickcom,
DyNACOLOR, D_Link, Dahua, EDIMAXHIKVISION,
EverFocus, HIKVISION, IQinVision, Lilin, Eessoa, Mobotix,
ONVIF, Panasonic, SIMON, SONY, Samsung, Surveon,
VIVOTEK
• Video codec: H.264, MPEG4, MJPEG
• Image enhancement
• Video privacy mask
• Digital zoom in, zoom out
• Log viewer
• Windows lockup
• Client auto login
• Digital I/O management
• Automatic storage recycling
• Client-server architecture
• Guaranteed performance of long period recording
• Configurable video retention period
• Language supported: English, French, German,
Japanese, Portuguese, Spanish, Simple Chinese,
Traditional Chinese
21
Chapter 2. Hardware Overview
2.1. Front Panel
USB Port COM Port
LED Panel Power Switch
Reset Button
Note: The functions of USB port and COM port are reserved.
Item
Function
1. Power Switch
Powers up the NVR.
2. LED Indicators
Indicates the network, hard drive, and system status.
3. Reset Button
Reboots the NVR system.
2.2. Rear Panel
Mouse/Keboard/USB Port
SAS Expansion Port
COM Port VGA Port LAN Port
Item
Function
1. Power Socket
Used for connecting power cable.
2. PS/2 Mouse/Keyboard Connector
Used for connecting mouse and keyboard.
3. USB Ports
Used for exporting video clips as evidence support to
external storage devices.
4. VGA Port
Used for attaching an external monitor to the NVR.
5. LAN Port (GbE Ethernet port) x2
Used for connecting the EMR with the network.
6. COM Port
Reserved.
7. SAS ports
SAS ports for RAID expansion purposes.
22
2.3. LED Definitions
The control panel located on the front of the chassis has five LEDs. These LEDs
provide you with critical information related to different parts of the system.
This section explains what each LED indicates when illuminated and any
corrective action you may need to take.
When this LED flashes, it indicates a fan failure. When on continuously it
indicates an overheat condition, which may be caused by cables obstructing the
airflow in the system or the ambient room temperature being too warm. Check
the routing of the cables and make sure all fans are present and operating
normally. You should also check to make sure that the chassis covers are
installed. Finally, verify that the heat sinks are installed properly (see Chapter
5). This LED will remain flashing or on as long as the indicated condition exists.
Indicates network activity on LAN2 when flashing.
Indicates network activity on LAN1 when flashing.
Channel activity for all HDDs. This light indicates SATA drive activity on the
NVR2100 when flashing.
Indicates power is being supplied to the system's power supply units. This LED
should normally be illuminated when the system is operating.
23
Chapter 3. Hardware Installation
3.1. Installing the System into a Rack
This section provides information on installing the NVR2100 into a rack unit with
the rack rails provided. If the server has already been mounted into a rack, you
can skip ahead to other sections.
3.1.1. Identifying the Sections of the Rack Rails
You may have received rack rails with the NVR2100. (Two front inner rails
should already be attached to the chassis.) This hardware consists of two rear
inner rails that secure to the chassis, one on each side just behind the
preinstalled front inner rails. Note that these two rails are left/right specific.
3.1.2. Installing the Rear Inner Rails
First, locate the right rear inner rail (the rail that will be used on the right side
of the chassis when you face the front of the chassis). Align the two square
holes on the rail against the hooks on the right side of the chassis. Securely
attach the rail to the chassis with M4 flat head screws. Repeat these steps to
install the left rear inner rail to the left side of the chassis. You will also need to
attach the rail brackets when installing into a telco rack.
Locking Tabs: Both chassis rails have a locking tab, which serves two functions.
The first is to lock the server into place when installed and pushed fully into the
rack, which is its normal position. Secondly, these tabs also lock the server in
place when fully extended from the rack. This prevents the server from coming
completely out of the rack when you pull it out for servicing.
24
Figure 3-1 Installing Rear Inner Chassis Rails
3.1.3. Installing the Rack Rails
Determine where you want to place the NVR2100 in the rack. Position the
chassis rail guides at the desired location in the rack, keeping the sliding rail
guide facing the inside of the rack. Screw the assembly securely to the rack
using the brackets provided. Attach the other assembly to the other side of the
rack, making sure that both are at the exact same height and with the rail
guides facing inward.
3.1.4. Installing the Server into the Rack
You should now have rails attached to both the chassis and the rack unit. The
next step is to install the server into the rack. Do this by lining up the rear of
the chassis rails with the front of the rack rails. Slide the chassis rails into the
rack rails, keeping the pressure even on both sides (you may have to depress the
locking tabs when inserting).
When the server has been pushed completely into the rack, you should hear the
locking tabs "click".
25
Figure 3-2 Installing the Server into a Rack
3.1.5. Installing the Server into a Telco Rack
To install the chassis into a Telco type rack, use two L-shaped brackets on
either side of the chassis (four in total). First, determine how far the server will
extend out the front of the rack. Larger chassis should be positioned to balance
the weight between front and back. If a bezel is included on your server,
remove it. Then attach the two front brackets to each side of the chassis, then
the two rear brackets positioned with just enough space to accommodate the
width of the rack.
Finish by sliding the chassis into the rack and tightening the brackets to the rack.
26
Figure 3-3 Installing the Server into a Telco Rack
3.2. Checking the Drive Bay Setup
Next, you should check to make sure the peripheral drives and the SATA drives
and SATA backplane have been properly installed and all essential connections
have been made.
3.2.1. Checking the Drives
All drives can be accessed from the front of the server. The SATA disk drives can
be installed and removed from the front of the chassis without removing the top
chassis cover.
Depending upon your system's configuration, your system may have one or more
SATA drives already installed.
3.2.2. Providing Power
1. Plug the power cord from the power supply unit into a high-quality power
strip that offers protection from electrical noise and power surges. It is
recommended that you use an uninterruptible power supply (UPS).
27
2. Depress the power button on the front of the chassis to power up the
system.
3.3. SATA Drive Carrier LEDs
Each SATA drive carrier has two LEDs.

Green: When illuminated, the green LED on the front of the SATA drive
carrier indicates drive activity. A connection to the SATA backplane
enables this LED to blink on and off when that particular drive is being
accessed.

Red: The red LED indicates two states. When blinking, it indicates the
drive is rebuilding. When solid, it indicates a drive failure. If a SATA
drive fails, you should be notified by your system management software.
3.4. Making Host Connections
LAN
1. Ct rl St at u s
2. C_ Dir ty
3. Tem p .
4. BB U L in k
5. Hs t B sy
6. Drv B sy
BBU Status
S
A
S
HOST-CH0
HOST-CH1
SAS Exp.
CH0 Li nk
SAS cable
1
4
2
5
3
6
COM1
COM2
CH1 Li nk
Make the following connections:

LAN port: to connect the NVR2100 to the Internet.

SAS cable: to connect the NVR2100 controller to the storage
alley/enclosure.

Power cable

(Optional) USB port: to connect external devices such as CD-ROM for
recovery.

28
(Optional) Mouse and Keyboard.
3.5. Making Network Connections
You do not need to connect other interfaces, such as VGA, mouse/keyboard, etc.
They are reserved for debug purposes. A web-based GUI is provided with the
server by connecting to LAN0 server IP.
LAN1 comes with a default IP: <10.0.0.2> and netmask 255.255.0.0.
Use a LAN cable to connect LAN1 from a laptop to start the initial access and
begin the initial setup such as changing its IP address. Ethernet cables are usersupplied.
Use quality CAT5e cables.
It is preferred the server shares the same subnet with its clients.
192.168.0.11
192.168.0.1
192.168.0.12
192.168.0.13
192.168.0.1 192.168.0.1
GbE
switch
192.168.0.1
Trunk (Link Aggregation)
NAS
server
WR
P
SY
U
B
ATE
N
SC
E
MU
TE
NT
E
Pool &
shares
3.5.1. Cabling with iSCSI targets
You can also present a storage volume within a virtual pool as an iSCSI target.
The default iSCSI path is LAN0, and you might consider using LAN Masking or
LANto segregate different I/O paths. iSCSI CHAP authentication is also supported.
29
192.168.0.11
192.168.0.12
192.168.0.13
192.168.0.14
192.168.0.1
192.168.0.1
192.168.0.1
192.168.0.2
GbE
switch
192.168.0.1
NAS
server
PR
W
SY
U
B
ATE
N
Initiator
192.168.0.2
MU
TE
SC
E
NT
E
iSCSI
Target
Pool &
shares
Note: For storage management for iSCSI connection, please refer to RAID
Configurations for Eonstor DS RAID Subsystem(s) section or SANWatch
User manual for more details.
30
Chapter 4. Maintenance
This chapter covers the steps required to install components and perform
maintenance on the chassis.
Tools Required: The only tool you will need to install components and perform
maintenance is a Philips screwdriver.
4.1. Accessing the Drive Bays
SATA Drives: Because of their tray swap design, you do not need to access the
inside of the chassis or power down the system to install or replace SATA drives.
Proceed to the next step for instructions. Serial ATA Drive Installation
4.1.1. Mounting a SATA Drive in a Drive Carrier
The SATA drives are mounted in drive carriers to simplify their installation and
removal from the chassis. These carriers also help promote proper airflow for
the system. For this reason, even empty carriers without drives installed must
remain in the chassis.
1. Install a new SATA drive into the carrier with the printed circuit board
side facing down so that the mounting holes align with those in the
carrier.
2. Secure the drive to the carrier with six screws.
31
4.1.2. Installing/Removing SATA Drives
To remove a carrier, push the release button located beside the drive LEDs.
Swing the colored handle fully out and use it to pull the unit straight out.
Note: Your operating system must have RAID support to enable the hot-plug
capability of the SATA drives.
4.1.3. SATA Backplane
The SATA drives plug into a backplane that provides power, drive ID and bus
termination.
Figure 4-3 Removing a SATA Drive from the Server
4.2. Power Supply
The NVR2100 has a single 300 watt power supply. This power supply has the
capability of operating at 100 - 240 input volts. Depress the main power button
on the front of the chassis and then unplug the AC power cord to completely
remove power from the system before removing the power supply.
32
4.2.1. Power Supply Failure
If the power supply unit fails, the system will shut down and you will need to
replace the power supply unit. Replacement units can be ordered directly from
your dealer.
4.2.2. Replacing the Power Supply
To replace a power supply, you must first remove the top chassis cover. Follow
the procedure on the previous page.
1. First unplug the power cord from the system.
2. To remove the failed power unit, remove the two screws on the back of
the power supply, which secure it to the chassis. You can then lift the
unit straight out of the chassis.
3. Replace the failed unit with another unit of the same wattage. It is
highly recommended to replace it with the exact same power supply.
4. Carefully insert the new unit into position in the chassis and secure it
with the two screws at the rear of the unit.
5. Before reconnecting the power cord, make sure the power switch on the
power supply is in the off position. Then reconnect the power cord,
replace the chassis top cover and push the unit back into the rack.
6. Finish by turning the power switch on the power supply on, and then
depress the power button on the front of the system.
33
Chapter 5. Software Overview
5.1. Introduction
Video Management Software (VMS) is a highly modular and powerful video and
hardware management suite that incorporates Server recording, management, and
video monitoring and playback functionalities to serve the core purposes of a video
surveillance system.
It operates in a client-server mode: The Local Client and Local Domain Server run
for standalone SMR/NVR/VMS Server, while the Remote Client receives live video
streams and event video playbacks from LAN or Internet. All administrative tasks
are performed on the Client. The client software provides the ability to monitoring
and playback recorded videos from multiple cameras. And for users having multiple
SMR/NVR/VMS Servers, Central Management Software (its main functions are the
same with the VMS) can be utilized to manage over the domain infrastructure.
5.2. Module Framework

VMS/NVR Server

Combines video recording, archival and retrieval functionalities for
individual servers/standalone PCs.



Serves as the connection point for client stations.
Local Domain Server

The interface between the VMS/VI Servers and any clients.

User authentication server.
Local Client

Local access, VMS Client installed on standalone PCs/SMRs for live
video monitoring, event recording playback access and VMS system
configuration.

Remote Client (full functions)

Remote access, VMS Client installed on remote PCs for live video
monitoring, event recording playback access.

Serves as the default configuration point for NVR2000 series, which do
not have a Local Client.
34

Web Client (for simple use)

Remote access, an ActiveX application (OCX) installed on remote PCs
for live viewing and event playbacks through the web browser.

SPhone Client (for simple use)


SPhone Client installed on iOS/ Android devices for basic live viewing.
Web Server

Allows user to access the live video stream, PTZ control and event
recording playbacks through Microsoft Internet Explorer 7.0 (or higher)
after the Web Clients components are downloaded.

VI Server

The video intelligence processing point for a VMS solution.

Preinstalled on SMR/NVR Server, and optional on a separate server/PC
(VMS).

SCC Domain Server

Allows centralized control over multiple Trusted VMS Server points and
connections from multiple clients.

SCC Client

Software capable of accessing multiple Trusted VMS Servers through
the SCC Domain Server.
35
5.3. System Architecture
VMS operates in scalable client - server architecture. This architecture can be
divided into three types: (1) Standalone Server (2) Standalone Server + Remote
Client (Web Client/SPhone Client) (3) Multiple Servers + SCC Client.
These are the hardware requirements for using PCs as Server or Client.
VMS Server + Client
Support NVRs
OS
CPU
Memory
Display
Hard Drive
Network
≥ 32CH
16~32CH
≤ 16CH
64-bit :
Windows 7 Professional, Enterprise, Ultimate
Intel Core i7‐980X or
Intel Core i7‐860
Intel Core i5‐650
above
or above
or above
4 GB or above
nVidia GeForce GTX660 2GB or above
SATA 7200 RPM, 500 GB or above
1 Gbps or above
Remote Client
Memory
64-bit :
Windows 7 Professional, Enterprise, Ultimate
Intel Core i7‐980X
Intel Core i7‐860
Intel Core i5‐650
or above
or above
or above
4 GB or above
Display
nVidia GeForce GTX660 2GB or above
OS
CPU
Hard Drive
Network
SATA 7200 RPM, 500 GB or above
1 Gbps or above
VMS Server Only
OS
CPU
64-bit :
Windows 7 Professional, Enterprise, Ultimate
Intel Core i3‐530 or above
Memory
4 GB or above
Display
On board (generic) 256MB or above
Hard Drive
Network
36
SATA 7200 RPM, 500 GB or above
1 Gbps or above
5.3.1. Standalone Server (Client-Server All-in-One)
For users with standalone Server, the Local Client UI is used to manage SMR
Server services:
※Application:
Standalone
All-in-One)
The
Server, IP Server
cameras(Client-Server
are all in the same
LAN.
Standalone
NVR Server
Local Client
VI Server
Use SMR as Server
No installation needed.
r
re
Use PC as Server
Install both the VMS/NVR Server and VMS Client on a PC:
Remote Client (or We
Insert the VMS/IPCAM product CD.
Click VMS Suite on the menu to start the installation.
37
Choose Typical Setup. If you don’t need video analytic functions, Advanced
Setup can be selected to uncheck the VI Server.
38
5.3.2. Standalone Server + Remote Client (Web
Client/SPhone Client)
For remote users to connect to SMR/NVR Server, a remote access, VMS Client
installed on remote PCs is needed for live video monitoring, event recording
playback access.
Also, the Web Client, an ActiveX application (OCX) can be used for basic live
viewing and event playbacks through the web browser, while SPhone Client can
be used for basic live viewing on iPhone/Android devices.
39
※Application1: Internet
The Server, IP cameras and the PC/iPhones are all in the same LAN.
[NVR Server]
Use SMR/NVR as Server
No installation needed.
Use PC as Server
Install the VMS/NVR Server on a PC:
 Insert the VMS/IPCAM product CD.
Click VMS Suite on the menu to start the installation.
Choose Advanced Setup to uncheck the VMS Client. If you don’t need video
analytic functions, the VI Server can also be unchecked.
Install the Web Server on the PC:
 Insert the VMS/IPCAM product CD.
Click Browse CD/DVD in the menu.
 Double click WebServerSetup.exe to start the installation.
[Client]
Install the VMS Client on PCs:
Insert the NVR/SMR product CD.
Click VMS Client on the menu to start the installation.
Install the Web Client on the PCs (Optional):
40
Install the SPhone Client (Optional):
Download the SPhone Client from App Store on the iPhone desktop.
Install the SPhone Client (Optional)
Download the SPhone Client from App Store on the Andriod phone desktop.
Note: Please refer to Installing the VMS and Installing the Web Client for details.
41
※Application 2: Internet
The Server, some of the IP cameras and the PC are all in the same LAN, while
the other IP cameras are installed in remote location with Public IP.
42
5.3.3. Multiple Servers + SCC Client
For users with multiple SMR/NVR Servers, SCC Client UI is used to manage over
the domain infrastructure.
※Application: Internet
(1) The Servers, IP cameras and the PCs are in LAN A.
(2) Some IP cameras are installed in LAN B, which is behind a different router in a
remote location.
(3) Users are allowed to connect the SMRs/NVRs from remote PC over the Internet.
43
Multiple Servers + CMS Client
VI Server
CMS Domain Server
NVR
Server
NVR
Server
NVR
CMS Client
CMS Client
Server
(or Web Client)
[NVR Server]
Use SMR/NVR as Server
No installation needed.
Use PC as Server
Install the VMS/NVR Servers on PCs:
Insert the VMS/IPCAM product CD.
Click VMS Suite on the menu to start the installation.
Choose Advanced Setup to uncheck the VMS Client. The VI Server can also be
unchecked, if you don’t need video analytic functions.
[VI Server] (Optional)
You can choose to install the VI Server only on a standalone PC to manage the
video intelligence data.
Insert the VMS/IPCAM product CD.
Click VMS Suite on the menu to start the installation.
Choose Advanced Setup to choose VI Server only.
[SCC Domain Server]
Install the SCC Domain Server on a PC:
Insert the NVR/SMR product CD.
Click SCC Suite on the menu to start the installation.
Choose Advanced Setup to select the SCC Domain Server only.
44
[SCC Client]
Install the SCC Client on PCs:
Insert the NVR/SMR product CD.
Click SCC Suite on the menu to start the installation.
Choose Advanced Setup to select the SCC Client only.
Note: (1) For users don’t have Surevon SMR/NVR series, please contact your
dealer for the SCC installation file. (2) The SCC Domain Server can also be
installed together with the SCC Client in the same PC by choosing Typical Setup.
(3) Please refer to Installing the VMS and Installing the SCC for details.
45
5.3.4. Network Requirements
In order to preserve enough bandwidth for surveillance video, a surveillance
network is presumed to be free of user/business traffic. Server software
currently supports Class B and Class C type addresses. Currently the Server
software only searches for Servers on the same subnet. Cameras should also
reside on the same subnet.
Configuring Windows Firewall Exceptions
The Windows firewall will block incoming network connections, so the VMS
should be added to the firewall exceptions list. The instructions below are for
Windows XP, however the process is similar under Vista and Windows 7.
46
1.
Open Settings > Control Panel > Windows Firewall.
2.
Under the Exceptions tab, click Add Program…
3.
Click browse and go to your install directory.
4.
Select NVRService.exe.
5.
If you require DHCP services, repeat steps 3 and 4 and add dhcpsrv.exe
6.
Click OK to save your settings.
Opening Ports
If access through a firewall in a local network is required, try opening the
following ports: SMTP (25), HTTP (80), FTP (20, 21), OMNI (2809), HTTPS (443) and
RTSP (554, 8554.). Other ports should also be opened while using port forwarding
to access the VMS Server: Stream Port (9090), Doman Data Port (9060), Log
Download Message Port (15507) and Log Download Data Port (9080).
Note: Please refer to Port Forwarding Section for more details.
Warnings / Precautions
If the Server and a VMS client reside on separate subnets, please set up gateway,
VLAN, or cross-subnet routing to bridge surveillance traffic. Please consult with
a network administrator for problems with network setups. A VMS client needs
to be rebooted when network settings are changed.
5.3.5. Windows Vista/7 User Notes
47
Windows Vista and 7 users may experience problems with the video
display/overlay when using certain themes. If you experience these problems,
we recommend you change your theme to Windows Classic under Control Panel
> Appearance and Personalization > Personalization.
In Windows Vista and Windows 7, User Account Control (UAC) is a security
infrastructure that restricts application privileges. This feature must be disabled
for the recording functionality of the VMS to work correctly. To disable UAC,
first open a command prompt by selecting All Programs> Accessories >
Command Prompt. At the command line, enter the following command:
C:\Windows\System32\cmd.exe /k %windir%\System32\reg.exe
ADD HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System /v
EnableLUA /t REG_DWORD /d 0 /f
To re-enable UAC use the following command:
C:\Windows\System32\cmd.exe /k %windir%\System32\reg.exe
ADD
KLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System
/v EnableLUA /t REG_DWORD /d 1 /f
48
5.4. Port Forwarding
Port forwarding is a name given to the combined technique of:
1. Translating the address and/or port number of a packet to a new
destination.
2. Possibly accepting such packet(s) in a packet filter (firewall).
3. Forwarding the packet according to the routing table.
To illustrate its concept, two computers on the Internet that communicate with
each other using TCP/IP or UDP/IP protocols(though the process is not limited to
these) utilize ports to identify the opposite connection points of each other where
the data packets supposed to go to. In order to communicate, each computer
knows the port of another computer (in addition to IP address) and sends the data
to that port. Port forwarding forwards these ports in such a way that when one
computer sends data to the specific port of another computer, the data is actually
sent to a different port. This allows remote computers to connect to a specific
computer or service within a private LAN.
In a typical residential network, nodes obtain Internet access through a DSL or
cable modem connected to a router or network address translator (NAT/NAPT).
Hosts on the private network are connected to an Ethernet switch or communicate
via a wireless LAN. The NAT device's external interface is configured with a public
IP address. The computers behind the router, on the other hand, are invisible to
hosts on the Internet as they each communicate only with a private IP address.
When configuring port forwarding, the network administrator sets aside one port
number on the gateway for the exclusive use of communicating with a service in
the private network, located on a specific host. External hosts must know this port
number and the address of the gateway to communicate with the network-internal
service.
When used on gateway devices, a port forward may be implemented with a single
rule to translate the destination address and port. The source address and port are,
in this case, left unchanged. When used on machines that are not the default
gateway of the network, the source address must be changed to be the address of
the translating machine, or packets will bypass the translator and the connection
will fail.
49
5.4.1. Port Forwarding for Accessing VMS Server
To enable port forwarding for accessing VMS Server, please follow the steps below:
1. Do Router Port Mapping for VMS/NVR Server
Go to Setup > Other Tasks > Server > Router Port Mapping in VMS after it is
installed.
Note: The VMS/NVR Server is preinstalled in NVR2000/SMR Series.
A Router Port Mapping window will prompt for entering port numbers. Please put
in the numbers as listed below:
Stream Port: 9090
Login: Port: 2809
Doman Data Port: 9060
Log Download Message Port: 15507
Log Download Data Port: 9080
50
2. Open Ports on the Router
Host Ports: The private ports that the internal VMS/NVR Server use, which are
unchangeable.
Global Ports: The public ports for remote clients to connect to the internal
VMS/NVR Server. The Global ports are changeable, but the simplest way is to
make them the same with the host ports.
Please open the listed ports on your router:
Port(Host/Global Port)
Protocol Port Number
Domain Message Port
UDP
9050
Domain Data Port
TCP
9060
Login Port
TCP
2809
Stream Port
TCP
9090
Log Download Message Port
TCP
15507
Log Download Data Port
TCP
9080
51
Note: Camera port (default: 80) and stream port (default: 6002) for accessing
cameras should be opened while VMS/NVR Server and the cameras and are not in
the same LAN.
52
5.5. Installing the VMS
Note: For NVR2000/SMR series, users have to install VMS Client on remote PC(s)
when distant live viewing and playback are needed.
1. Insert the VMS/IPCAM CD-ROM. The CD should autorun. If it does not,
open the CD manually and double-click autorun.exe. The menu below
will be displayed.
Click VMS Suite to start the installation.
53
2. Choose a setup type from Typical and Advanced. Then Click Next when
you are satisfied with your selection.
3.
You may choose to install among the following while Advanced
Setup Type is selected:
a. VMS Server Suite – Includes the VMS Server and Local Domain
Server, VI Server and VMS Client.
b. VI Server
c. VMS Client
d. Web Server
54
4. The confirmation screen will display. Click Install. A progress bar will
display, indicating installation progress.
5.
When installation is finished, an informational screen will display.
Click Finish to complete installation.
55
6. The system will prompt for a restart. A restart is required before the
VMS
will
function
correctly.
You
may
choose
to
immediately
automatically restart your computer, or restart your computer later.
Clicking Finish will apply your choice.
56
5.6. Starting the VMS Client
To start the software, click Programs > VMS Suite > VMS Client under the
Windows Start menu.
The software will prompt for the following information:

Access Method – Directly Access or Internet Port Forward.

Type – Choose VMS.

Server – The IP address for the VMS/NVR Server. You can click Search
button to obtain it. For users of port forwarding, it should be the IP
address of the router.

Port – The Login Port for port forwarding - 9050. It should be set
under Server > Other Tasks > Port Mapping after the first login.
Note: (1) Please refer to Port Forwarding Section for more details. (2) SCC does
not support port forwarding functionalities.

Username – The username for the domain, which is always admin.

Password – The password for the domain. Default password is admin.
Click Login after the password (and port number) is entered.
57
5.6.1. Checking the Software Version
Users can see the software version at the lower right corner of the window after
logging in.
5.6.2. Logging out
The Client can be logged out of all the Servers configured on the system by
pressing the Logout button on the upper right hand corner in the GUI. Logging
out of individual servers can be achieved by double clicking the server entry and
clicking the Yes button on the confirmation screen.
Closing the window using the X button on the top right corner will exit the
Client. A confirmation screen will appear, click Yes to exit the system.
Note: (1) If the system becomes unresponsive, users can force shutdown the
system (press and hold the power until the system shuts down). This should only
be done when the system is unresponsive!
58
Chapter 6. Basic System Settings
6.1. Storage Management
1. To access the information about the drives configured in your Server,
highlight and click the Storage Manager option under Server Settings.
2. All available Logical Drives, as well as their sizes, free space, and status will
appear.
Click Edit to set the log and location for saving the video recordings.
(Step 3 and 4 are for the remote client of NVR2000/SMR Series.)
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3. Click the target drive first and then Settings.
In “Advanced Settings” dialogue, “General” tab, click Check.
4. Choose the RAID level, and then click Create Logical Drive to create the
RAID configuration.
Note: Storage Manager can also be accessed by clicking Server > General Tasks
> Storage or Server Entry > Common Tasks > Common Server Tasks >
Storage in the VMS Console.
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6.2. Adding Cameras to the Server
Cameras can be added to the Server in two ways: via an automatic scan or by
manually inputting the camera information.
6.2.1. Automatic Scan for Cameras
To begin an automatic scan for cameras:
1. Right-click the Server entry and select Scan for Cameras. The system will
respond by beginning an automatic scan. Once the scan is complete, the
cameras that can be added to the Server will be displayed. Information
available for each camera will include:

Name – The default camera name (Make/Model)

Status – The camera will display New if it has not been added to
this Server, otherwise it will display Assigned.

IP Address

MAC Address

Vendor - Including ACTI, ASONI, AVTECH, AXIS, Arecont, Sosch,
Brickcom, DyNACOLOR, D_Link, Dahua, EDIMAXHIKVISION,
EverFocus, HIKVISION, IQinVision, Lilin, Eessoa, Mobotix,
ONVIF, Panasonic, SIMON, SONY, Samsung, Surveon, VIVOTEK,
and General.

Model - when “General” is selected, “RTP over TCP” and “RTP
over UDP” can be further defined.
2. To add a camera to the system, check the box by the camera entry. You
may also check the Select All box at the bottom of the window to select
all the cameras found.
Enter the username and password, and press Apply Selected. Click OK
to add the selected cameras to the Server.
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The following windows will prompt for validation.
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3. (Optionally) Double-click any camera entry to bring up the camera detail
page. From this page you may change the following information:

IP Address – Changing this value will affect connectivity.

Camera Port – The web access port, default is 80.

Stream Port – Default is 6002.

Vendor – Changing this value will affect connectivity.

Model – Changing this value will affect connectivity.

User Name – This value is not always required.

Password – This value is not always required.

Camera Name – It is recommended you change this value if you
have more than one camera of this make/model.

Camera Description

Camera Icon – You can also import your own icon by clicking on
the Browse button and choosing an icon file. Valid icon files
include JPEG, GIF, PNG, BMP and ICON files.
Finally, you can access the web interface for the camera by clicking on
the Go to Web Interface button. Click OK to save your changes, or
Cancel to exit without saving.
4. (Optionally) You may access the IP Utility for camera configurations by
clicking the IP Camera Utility button.
5. Click OK to add the selected cameras to the Server.
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Note: Automatic Scan for Cameras can also be accessed by clicking Camera List >
General Tasks > Scan for Cameras or Server Entry > Common Tasks > Common
Server Tasks > Scan for Cameras in the VMS Console.
6.2.2. Manually Adding Cameras
To manually add a camera to the Server:
1. Right-click the Server entry and select Add Camera.
2. In the camera window fill out the following information:

IP Address

Camera Port – This value will automatically populate with the
default value for the Vendor and Model selected.

Vendor - Including ACTI, ASONI, AVTECH, AXIS, Arecont, Sosch,
Brickcom, DyNACOLOR, D_Link, Dahua, EDIMAXHIKVISION,
EverFocus, HIKVISION, IQinVision, Lilin, Eessoa, Mobotix,
ONVIF, Panasonic, SIMON, SONY, Samsung, Surveon, VIVOTEK,
and General.
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
Model: “General” is selected, “RTP over TCP” and “RTP over
UDP” can be further defined.

Stream Port – This value will automatically populate with the
default value for the Vendor and Model selected.

User Name – This value is not always required.

Password – This value is not always required.

Camera Name – It is recommended you change this value if you
have more than one camera of this make/model.

Camera Description

Camera Icon – You can also import your own icon by clicking on
the Browse button and choosing an icon file. Valid icon files
include JPEG, GIF, PNG, BMP and ICON files.
When there’s no suitable option for your device, you can select
“General” from the Vendor dropdown list and defined if it’s a “RTP
over TCP” or a “RTP over UDP” from the Model dropdown list.
Once set, define URI for Stream 1.
See the reference below for further setting.
For an AXIS IP camera,
key in “RTSP://<IP of the IP camera>/<codec>/media.amp”
For a HIKVISION IP camera,
key in “RTSP://username:[email protected]<IP of the IP Camera>”
For a Surveon IP camera,
key in “RTSP://<IP of the IP camera>/stream1 or stream2”
4. Finally, once basic camera information is filled in, you may access the
web interface for the camera by clicking on the Go to Web Interface
button. Click OK to add the camera.
Note: Cameras can also be added manually by clicking Camera List > General
Tasks > Add Camera in the VMS Console.
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6.3. Setting Recording Schedule
A global Schedule applies to all cameras, while individual schedules are for
each camera. Individual schedules take precedence over global schedules.
6.3.1. Weekly Scheduling
1.
Right-Click the VMS entry and choose Schedule Manager > Global
Settings or Individual Schedule to bring up the Weekly Schedule popup.
2.
If setting individual schedule and more than one camera is configured,
choose the camera you wish to set from the list.
3.
The schedule grid corresponds to every hour in the week. Click on one
of the four recording methods and then click on the grid area to “paint
in” the method for the corresponding hour.
4.
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Click the Apply button to apply the schedule and OK to exit the dialog.
5.
(Optional) You may go to the VI setting panel by clicking Go to VI
Settings.
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6.3.2. Daily Scheduling
1. Right Click the server entry and choose Add Daily Schedule.
2. Click the Select Date selection box and choose the date that you want
to schedule.
3. Click on one of the methods and then click on the grid area to “paint in”
the method for the corresponding hour.
4. Click OK to apply the changes.
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6.4. Adding Alarm Rules
Alarm rules can be created using the following elements:

Rule: A short description. For example, “east–fence intrusion detection”
or “front entrance access control.”

Condition:
Specifies
triggering
conditions
such
as
Motion/Video
loss/Sensor input/Clock Alarm, etc.

Action: Specifies the action to take when the alarm is triggered.

Schedule: Allows the user to schedule the application of specific Alarm
rules. This is useful in cases such as applying rules to non-office hours.
1.
Right-click the NVR entry and select the Alarm Rule Settings option
under VMS node.
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2.
Click the New button.
3.
Enter name for the new rule and click OK to create the rule.
4.
Choose conditions for the Alarm. Detailed settings can be changed by
clicking Details.
5.
Select actions for the alarm. Detailed settings for actions can be set by
clicking Action.
6.
Click the……button in the alarm field to set up a schedule for the rule.
Default scheduling is record always on.
7.
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Click the Save button to save the rule.
6.5. Setting up Live View
An important part of monitoring your surveillance network is to have the right
views so that you will have the optimum viewing angle to discern a situation.
The default view setting is 3x3.
You can also add a customized view to the VMS Client:
1. Right click on Views > Add View in the View Explorer window of the
VMS, and choose the type of view that you wish to add. The software
responds by placing a blank template in the main viewing area.
2. From the Device Browser window, you can click and drag each camera
into separate frames. The camera output will be displayed in the frame.
When two cameras are dragged into the same view, a popup window will ask
you whether you want to use the latter camera to replace the former one.
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Chapter 7. Live View
Live viewing is a crucial part of any surveillance system. Having the right view
can be the crucial difference between catching an event as it happens and
missing it altogether. VMS provides powerful tools to manage the viewing
experience to help ensure that monitoring personnel are always on top of any
event.
7.1. Live View Window Overview
The live view window is split into 14 distinct parts:
1.
Live View / Playback Selection Tabs – Allows users to choose live view
and playback mode.
2.
Device Browser – Lists the Servers in the domain.
3.
View Explorer – Lists the views that are configured on this client.
4.
E-Map Explorer – Lists the E-maps available on this Server.
5.
Live View Control – Interface for interacting with PTZ-enabled
cameras.
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6.
Arrows for open up or close in the image panel and the VI Alarm
panel.
7.
VI Alarm –Area for alarm notification and instant playback.
8.
Window Toolbar – Lock the window, minimize the window, or leave
the system.
9.
View/Account Information – This area contains general information.
Arrow button containing Server configuration options. Question mark
indicates Help File. Logout button for a quick logout.
10. Button Area - This area contains the buttons to change views, enter
full screen mode, capture photos, send audio files to the chosen / all
cameras and other useful functions.
Snapshot
Volume control
Talk to the chosen camera
Broadcast to all the cameras
Full screen mode
Viewing screen modes
Auto page flip between pages
Reset all the settings, including page
auto-flipping and different screen
divisions
11. Main View Area – This area contains the actual video feed(s).
12. Event Log Window – Close or send to another window for a better
view of the Event Log.
13. Event Log - This area contains alarm and event information.
14. Version – Shows the current VMS version.
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7.1.1. Resizing and Minimizing Windows
Minimizing Controls
The Device Browser, View Explorer, E-Map Explorer, Live View Controls, and
Event Log can all be minimized by clicking on the arrow buttons on the top-right
corner of their screens.
Hiding and Showing the Explorer Area
The entire left panel (containing the Live View/Playback Selection Tabs, Device
Browser, View Explorer, E-Map Explorer, and Live View Controls) can be hidden
by clicking on the arrow on the left of the Live View Control.
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7.2. View Setup
7.2.1. Types of Views
The VMS/NVR server supports viewing of up to 32 cameras in a single view, with
views of up to 36 cameras.
Views with more subdivisions are more useful for giving an overview of an area,
while ones with fewer subdivisions give better details. Multiple views can also
be displayed in sequence or in separate windows for managing more than 16
cameras.
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7.2.2. Adding a View
An important part of monitoring your surveillance network is to have the right
views so that you will have the optimum viewing angle to discern a situation. To
add a customized view to the VMS client:
1. Right click on Views in the View Explorer window, and choose the Add
View option, the software will respond by listing available screen
division types.
2. Choose the type of view that you wish to add by clicking on the view.
The software responds by placing a blank template in the main viewing
window that has been subdivided into individual frames according to the
view selected. The empty frames will display the message No camera.
3. From the Device Browser window, you can click and drag the entries for
individual cameras into the separate frames. The camera output will be
displayed in the frame. Cameras in the view do not have to all be from
the same server.
Dragging a camera into a frame that already has a camera assigned to it will
cause the frame to be reassigned to the new camera. You can also drag the
same camera into multiple frames or leave frames blank, although this is not
suggested.
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The View Explorer will be updated as you add cameras to your view. The root
will list the camera numbers that have been added to the view starting from the
top left frame and going from left to right and top to bottom.
Note: Depending on your connection and computer speed, it may take a
moment for the image to refresh after dragging the camera into the view
window. During this time the frame may still display No Camera or Failed to
connect. If this problem persists, however, there may be a problem with your
connection or hardware.
7.2.3. Add PAP View
PAP (Picture and Picture) View allows you to select multiple regions from one
image to zoom.
1. Right-click the View entry in the View Explorer window. This will bring
up an options popup.
2. Select “Add PAP View” and then select the desired window number. 1
indicates the main original image and the number behind “+” means the
numbers of the zoomed areas that you are about to create.
For
example, 1+8 means 1 main original image + 8 zoomed areas.
3. Drag the set value from the View Explorer to the main image window.
4. Drag the desired camera from the Device Browser to the main image
window. Images from the camera you dragged will appear on the main
image window.
5. Move your mouse to select one window from the zoomed windows on
the right. From the main image window use your mouse to drag out an
area you’d like to zoom for the selected zoomed window.
Zoomed
images will appear on the zoomed windows.
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6. Repeat Step 5 to create more zoomed areas; 8 zoomed areas can be
created when you set the PAP view to 1+8.
7. Move the cursor to the box of the unwanted region and left click to see
the options, Clear Region (clear 1 selected region)/ Clear All (clear
every created region).
7.2.4. Add Fisheye View
Viewing angles are crucial for fisheye cameras to capture images and
different installation method can affect the viewing angles. Fisheye viewing
is supported in VMS.
1. Right-click the View entry in the View Explorer window. This will bring
up an options popup.
2. Select “Add Fisheye View” and then “1x1(1)”.
3. Drag the desired camera from the Device Browser to the main window.
Images from the camera you dragged will appear on the main image
window.
4. Select according to the way your fisheye is installed to have a best
viewing result, Ceiling Mount, Table/Floor Mount or Wall Mount.
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5. The distorted hemispherical image of the fisheye camera can be
converted into a conventional rectilinear projection
window
, a 4 split-window
, a split-
, and the original fisheye view
.
7.2.5. Renaming a View
To perform this function:
1. Right-click the view entry in the View Explorer window. This will bring
up an options popup.
2. Highlight and click the Rename option.
3. Enter a new name for the server and press enter to save the name.
7.2.6. Deleting a View
As views become superfluous or unused, it is desirable to delete a view. To
perform this function:
1. Right-click the view entry in the View Explorer window. This will bring
up an options popup.
2. Highlight and click the Delete option. The system will respond with a
confirmation screen.
3. Click the Yes button to delete the view.
7.2.7. Sending View to a New Window
In multi-monitor setups, you may send views to a separate window which can
then be dragged to other screens. To do this:
1. Right-click the view entry in the View Explorer window. This will bring
up an options popup.
2. Highlight and click the Send View To > Floating Window option. The
system will respond by placing the view in a separate floating window.
This window can be dragged to a separate screen, maximized, or closed.
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7.2.8. Switching Between Views
To switch between saved views, simply click and drag the view entry from the
View Explorer window into the main view window. Note that the current view is
always indicated in Bold lettering in the View Explorer window.
7.2.9. Switching Between Different Screen Divisions
Creating and Using New Screen Divisions
When a view is created, it has a default screen division setting, however when
using the view, it may be useful to change the number of screen divisions. This
does not create a different view, but divides the existing view into a new set of
divisions.
To perform this function within the view, simply click the button corresponding
to the view that you want to use. The buttons are located in the area above the
main view window.
After you have clicked on the desired view, the original number of cameras will
be split into separate pages in the new view. For example, an original view
consisting of 16 cameras would display the cameras on 2 pages of 8 frames,
clicking on the 4 division button would display the 16 cameras in 4 pages of 4
frames each.
Screen Division Page Use
The page number is displayed to the right of the view buttons. Clicking on the
arrow button to the right of the page number or clicking on the current screen
partition button will scroll through the pages in order. Clicking on the arrow
button to the left of the page number will scroll through the pages in reverse
order.
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Auto-flipping Pages
When multiple pages of screen divisions exist, you may choose to automatically
flip between the pages by clicking on the SPOT button. Clicking the button
again will end the automatic flip function.
Configuring Page Dwell Time
Right-clicking the SPOT button will bring up a field to configure the amount of
time each page will be displayed when automatically flipping pages. Enter the
dwell time in seconds and click OK to change this value.
Exiting Different Screen Divisions
There are two methods to return to your original un-paginated view. You may
either drag the original view into the main view area, or click the Home button
in the button area. This will reset all the settings, including page auto-flipping
and different screen divisions.
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7.3. Functionality Within Views
Right clicking an active window will cause a function list to appear. These are
settings and functions that can be changed within the live-view window.
7.3.1. Digital Zoom
Digital zoom increases the view size without increasing resolution. The digital
zoom function can be used within any panel (even in full screen mode) with the
following steps:
1. Right-click the panel that zoom is required on, and select Digital Zoom
to activate the function. A picture-in-picture showing the whole screen
framed by a yellow box will appear.
2. Click the corners of the box and drag to resize it over the area of
interest. The main picture will show the digitally-zoomed output, while
the picture and picture will display the entire view.
3. Alternatively, you may use the mouse scroll to zoom into the center of
the image. Scrolling forward will zoom in, scrolling backward will zoom
out.
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7.3.2. Instant Playback
The instant playback function gives users the ability to instantly playback up to
45 minutes of video. Right-click the panel that playback is required on, and
select Instant Play > [Time Length] to activate the function. A popup will open
with the desired playback. Time lengths available are dependent on, and will
not exceed the pre-alarm recording time set in Pre/Post Alarm Recording
Settings.
Playback can be displayed in 3 modes, Real Time
and Just Key Frame
on the button
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, Frame By Frame
. The default setting is in Real Time Mode, clicking
to change modes.
,
”Real Time” can be further defined to play in the speeds of 8x, 4x, 2x,
1x, 1/2x, 1/4x, and 1/8x.
“Frame By Frame” can be further defined to play in intervals from 1 to
15. Right click on the “Frame By Frame Mode” button to set the interval.
“Just Key Frame” can be further defined to play in intervals from 1 to
15. Right click on the “Just Key Frame Mode” button to set the interval.
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The following table explains the buttons:
Starts video playback.
Reverses video playback.
Stops video playback.
Jumps to the next segment.
Jumps to the previous segment.
Clears the cue-in and cue-out markers.
Set Cue-In marker for clip start
Set Cue-Out marker for clip end
Loop, continuous playback within Cue-In & Cue-Out
Enable / Disenable loop. Loop to continuous playback
within Cue-In & Cue-Out.
Saves video clips/Exports selected clips.
Snapshot
Real time mode
Frame by frame mode
Just key frame mode
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7.3.3. Manual Recording
When recording schedules are set, it may be necessary to manually record a
video stream, even when the schedule does not specify for recording. In this
case right-click the panel that recording is required on, and select Manual
Record > [5, 10 or 30 minutes] to activate the function. The camera will
record the stream for the amount of time specified.
7.3.4. Preset Pan
In cameras equipped with PTZ functionalities, presets set on the camera in the
PTZ Preset Settings will be available. To access the presets, right-click on the
panel containing the camera feed, and mouse-over Preset. The system will
respond with a list of presets configured on the camera. Selecting a preset will
pan the camera to the preset position.
7.3.5. Stream Selection
Video Streams can be selected by right-clicking the panel that playback is
required on, and then select Stream > Stream1/Stream2.
7.3.6. Image Settings
Camera image settings can also be accessed by right-clicking the panel
containing the camera video and selecting Others > Image Settings. This will
pull up the camera image settings menu.
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7.3.7. Video Ratio Adjustment
In most cases the video panel size will not match the size of the video feed
exactly. By default the VMS will stretch or shrink the video to fit the screen,
however you may also choose to preserve the original video ratio by rightclicking the screen and selecting Others > Keep Video Length-Width Ratio. To
return to a stretched view, right-click the appropriate panel and choose Others
> Resize to Fit Window.
7.3.8. Inserting Overlays
The panel can be replaced with a user overlay.
Image Overlay
To overlay an image on top of a panel:
1. Right-click the panel and choose Others > Insert > Image. The system
will prompt you to choose an image file.
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2. Choose an image file, valid image types are JPEG, BMP, TIF, PNG. Click
Open to open the file.
3. The image will be displayed in the panel. Click the red X in the topright corner to close the image.
HTML Overlay
The HTML overlay function allows simple integration of web applications in the
VMS by replacing one or more panels of the screen with an active browsing
window. To overlay an HTML form or website on top of a panel:
1. Right-click the panel and choose Others > Insert > HTML.
2. In the field, enter a URL or the path containing the HTML form. You may
also choose to click Browse and choose an HTML file.
3. The HTML or website will be displayed in the panel. Click the red X in
the top-right corner to close the image.
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7.3.9. Send to Large Channel
Views in smaller divisions can be switched to the larger division. To perform this
action, right-click the panel corresponding to the camera and choose Others >
Send to Large Channel.
7.3.10. Reconnect
In some cases it may be necessary to manually reset the connection to a camera.
To perform this action, right-click the panel corresponding to the camera and
choose Others > Reconnect.
7.3.11. Remove the Camera
The Cameras can be removed by clicking Others > Remove Camera.
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7.3.12. Onscreen PTZ Control
Cameras equipped with Pan-Tilt-Zoom functionality can be controlled directly
within the VMS client software. These controls can be found within live views
whenever the cursor comes closer to the image panel, the onscreen PTZ control
will appear.
Pan and Tilt
The pan and tilt functionalities can be controlled with the directional pad.
Clicking the right or left arrow will pan the camera by one step in the direction
clicked. Clicking the up or down arrow will tilt the camera by one step in the
direction clicked. Clicking diagonal arrows will combine the pan and tilt action
of the adjacent arrows.
Zoom
The zoom on a camera can be controlled with the + and – buttons located inside
the direction pad. Pressing the + button will increase zoom distance by 1 step.
Pressing the – button will decrease zoom distance by one step.
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7.4. Full Screen View
7.4.1. Entering Full Screen View
From any view, you can switch to full screen mode by clicking on the full screen
button located above the main viewing window. Optionally you may also choose
to view a single frame in full screen mode by double clicking on the frame.
7.4.2. Exiting Full Screen Mode
To exit full screen mode, hit the ESC key on your keyboard.
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7.5. E-Maps
7.5.1. Adding E-Maps
1. Prepare layout drawings or a map of the area being surveyed.
2. Right click on E-Map Configuration in the E-map Explorer window, Click
Add under the E-map tab.
3. Click the Browse button to open a windows dialog. Select your map and
click the Open button. The drawing will be stored in the Server.
4. Enter a name for the map in the Map Name field.
5. Click Save. Once successfully added, an E-map node will appear.
Note: The E-Maps can also be edited by clicking Server > General Tasks > E-map
or Server Entry > Common Tasks > Common Server Tasks > E-map in the VMS
Console.
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7.5.2. Adding Sub-Maps
Sub-maps can be used when separate areas within a large maps are complicated
enough to have their own specific layout.
1. Prepare layout drawings or a map of the area being surveyed.
2. In the E-map configuration screen, under the E-map tab, right-click the
node that you wish to add a sub-map to, and select Add > Sub-Map.
3. Click the Browse button to open a windows dialog. Select your map and
click the Open button. The drawing will be stored in the Server.
4. Enter a name for the map in the Map Name field.
5. Click Save. Once successfully added, an E-map node will appear as a
sub-node on the tree panel. A link with the sub-map name will also be
placed on the root map.
7.5.3. Adding Additional E-Maps
The typical E-map Add function will add new maps to the end of the list. You
may choose to add a map before or after an existing map by:
1. Prepare layout drawings or a map of the area being surveyed.
2. In the E-map configuration screen, under the E-map tab, right-click the
node which you want to add a map before or after. Choose Add >
Previous Map to add a map before the selected map, or choose Add >
Next Map to add a map after the selected map.
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3. Click the Browse button to open a windows dialog. Select your map and
click the Open button. The drawing will be stored in the Server.
4. Enter a name for the map in the Map Name field.
5. Click Save. Once successfully added, an E-map node will appear as in
the tree panel.
In the e-maps list, it is recommended to organize your e-maps in a logical order.
7.5.4. Changing E-Map Order
To re-order the e-maps you have added, right-click the node which you want to
move. Choose Move > Previous Map to move the selected map up the list, or
choose Move > Next Map to move the selected map down the list.
7.5.5. Renaming an E-Map
To rename an e-map you have added, right-click the node which you want to
delete and choose Rename. Enter a new name for the map and press enter to
save your changes.
7.5.6. Configuring an E-Map
1. Select an E-map entry clicking it.
2. Click the NVR Server tab to bring up a list of the cameras available for
placement.
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3. Drag and drop cameras to anywhere on the layout drawing. The map
may be moved by clicking and dragging the map, you may also zoom in
and out using the buttons above the map display.
4. Once a camera icon is placed, it may be rotated by clicking one of the
dotted corners of the camera icon.
5. You may save any time by clicking on the Save button located above the
map display.
7.5.7. Deleting an E-Map
To delete an e-map you have added, right-click the node which you want to
delete and choose Delete. This action will delete the node and any sub-nodes
from the map list.
7.5.8. Using the E-Map
Once E-Maps have been configured on the system, you can pull up an E-Map by
double clicking its entry in the E-Maps section of the Live View screen. This will
open the E-Map in a floating window.
Double-clicking on any camera icon that has been placed on the map will bring a
live view screen for this camera.
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You can choose to do instant playback, snapshot capture and alarm management
by right clicking on the live view screen.
The camera icons that have been placed on the map will blink if there is an
alarm associated with it. Double-click on any camera icon to bring up a live
video feed in a popup window.
There are also a few buttons associated with this view:
Zoom Out: Located at the bottom mid-left. This button shrinks the background
map display.
Zoom In: Located at the bottom mid-right. This button enlarges the background
map display.
Arrows: Located on the top left. Use the arrow keys to move from map levels.
Up to 4 cameras can be popped up at the same time, when there’s any alarm
triggered. If there’s a fifth alarm occurs, the VMS will close the oldest popup
window and show the new popup.
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Chapter 8. Server Setup
This section deals with Server setup procedures.
8.1. Server Basic Functions
When you are logged into a domain, the Servers configured on the domain will
appear in the Device Browser area. The icon by the Server shows the current
connection state of the Server.
Icon
Meaning
The Server cannot be reached
The Server can be reached, but the
user is not logged in
The user is logged in to the Server
8.1.1. Logging into a Server
1. Right-click the server entry in the Device Browser window to bring up the
options popup.
2. Highlight and click the Login option. As long as the credentials supplied
at the beginning of the session are correct, you will be automatically
logged in.
8.1.2. Logging out of a Server
1. Right-click the server entry in the Device Browser window to bring up the
options popup.
2. Highlight and click the Logout option to bring up the logout dialog box.
3. Press the Yes button to logout.
Note: Logging out of the domain server will cause the client to logout
completely.
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8.1.3. Renaming a Server
You must be connected to a server as an admin to rename it. To rename a
Server:
1. Right-click the server entry in the Device Browser window to bring up the
options popup.
2. Highlight and click the Configuration > Rename option.
3. Type the new name in the box that appears.
8.1.4. Viewing Server and Client Information
1. Right-click the server entry in the Device Browser window to bring up the
options popup.
2. Highlight and click the Configuration > About option to bring up the
About dialog box.
3. Click OK when finished viewing.
Note: The Server and Client information can also be viewed by clicking Others >
Other Tasks > About in the VMS Console.
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8.2. Server Settings
The following sections deal with Server settings that can be configured under
the Server Settings menu.
8.2.1. General Server Settings
Server general setup procedures involve configuring both storage and server
time settings. To perform Server general setup:
Right-click the Server entry in the Device Browser highlight and click the Server
Settings > General Server Settings option. A tabbed window will appear
providing the following configuration tabs: Storage Quota, Time Settings, and
Automatic Correction.
1. Storage Quota
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In the Minimum Free Space field, the Minimum space required for storage
is shown. The storage will be last for 3 days.
You may move the saving locations up and down the list using the Up and
Down buttons, to change the storage priorities.
2. Time Settings
To set the server time click on the number you wish to change and enter a
value. Click OK to preserve the setting. The default time is set according to
the real-time clock on server.
3. Automatic Correction
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Time can be synchronized with a chosen server, typing the desired server IP
address in the blank.
Select “Enable” to set your SMR/NVR device as your NTP Server and the camera
time can be synchronized with your SMR/NVR device. Click OK to finish the
configuration.
Note: General Server Settings can also be configured by clicking Server >
General Tasks > General Server Settings in the VMS Console.
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8.2.2. To perform Notification Setting
1. Right-click the Server entry in the Device Browser highlight and click the
Server Settings> Notification Setting option. A tabbed window will
appear prompt providing the following configuration tabs: SMTP Server
and SMS Settings. The window starts with the SMTP Server tab displayed.
2. In the SMTP Server tab, under the E-mail Server heading, you may either
enter the URL (such as smtp.abc.com) or IP address of the SMTP server
that the Server will use to deliver E-mail notifications. The SMTP server
configured here must support Unicode Transformation Format-8 (UTF-8)
encoding.
3. Enter the user name for the Server email account in the Username field.
4. Enter the password for the Server email account in the Password field.
5. Enter a valid E-mail address in the Reply Address field. This address will
be the default sender listed in E-mails sent from the Server.
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6. Enter one or more E-mail addresses in the Recipients: field. These
address(es) will receive notifications from the Server. Multiple addresses
can be entered by separating individual addresses with semi -colons “;”.
7.
Enter
the
subject
of
your
notification
E-mails,
e.g.,
Server-
xxxsite1notification in the E- Mail Title field.
8. Enter a short message in the large field to describe the Server or a
surveillance network.
9. (Optional) Click Test to send a test message to the E-mail addresses
listed.
10. Click the SMS Settings tab to continue.
Note: Drivers for supported GSM/GPRS modems have already been installed on
the server. Currently, only the WaveCOM-M1206B is supported. Use COM1 on the
Server to connect to a GSM modem.
11. In the Contact Number field, enter the phone numbers that will
receive SMS notifications. Be sure to include the area code, e.g., “86”,
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in front of phone numbers. Use commas, “,” to separate individual
phone numbers.
12. Use the slider bar to select a delay between the occurrence of an event
and SMS message delivery.
13. (Optional) If a SIM PIN is required, enter the PIN code in the PIN field.
Note that applying incorrect PIN code may disable your SIM card.
Note: To change the PIN code, remove the SIM card from your GSM modem. Use a
cell phone to change the PIN code and then re -install SIM card into the GSM
modem. Changing PIN codes is not recommended because a configuration failure
may disable your SIM card.
14. In the SMS Content field, type a simple description to include in the
outgoing SMS messages
15. (Optional) Click Test to send a test message to the phone numbers
listed.
16. Click the Apply button to apply the changes.
17. Click the OK button to exit E-mail/SMS settings.
Note: E-mail and SMS Settings can also be done by clicking Server > General
Tasks > E-mail/SMS in the VMS Console.
8.2.3. Pre/Post Alarm Recording Settings
Video streams are constantly processed and cached in memory. The Server can
trace back and preserve video/images from several minutes before and after the
occurrence of an alarm.
To configure pre/post-alarm recording times, highlight and click the Pre/Post
Alarm Recording Settings option under Server Settings. The following pop-up
window will appear:
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In each of the boxes enter values for the Pre and Post-Alarm Recording times
from 5 to 45 minutes (default is 45 minutes). Click the OK button to finish the
process.
Note: Pre/Post Alarm Recording Settings can also be done by clicking Server >
General Tasks > Pre/Post Alarm Recording Settings in the VMS Console.
8.2.4. Storage Management
1. To access the information about the drives configured in your Server,
highlight and click the Storage Manager option under Server Settings.
2. All available Logical Drives, as well as their sizes, free space, and status
will appear.
Click Edit to set the log and location for saving the video recordings.
(Step 3 and 4 are for the remote client of NVR2000/SMR Series.)
3. Click the target drive first and then Settings.
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In “Advanced Settings” dialogue, “General” tab, click Check.
4. Choose the RAID level, and then click Create Logical Drive to create the
RAID configuration.
Note: Storage Manager can also be accessed by clicking Server > General Tasks >
Storage or Server Entry > Common Tasks > Common Server Tasks > Storage in
the VMS Console.
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8.3. Scheduling Recording
There are two forms of scheduling available. A global schedule can be created
to apply to an entire Server, while an individual schedule can be created for
each camera on a Server. Schedules are further split into weekly and daily
schedules. When scheduling conflicts occur, the daily schedule takes
precedence over the weekly schedule.
8.3.1. Global Scheduling
Note: A global schedule can also be set by clicking Server > General Tasks >
Global Schedule or Server Entry > Common Tasks > Common Server Tasks >
Storage in the VMS Console.
Weekly Global Scheduling
To access the Global Scheduling tool right click the Server entry, then highlight
and click the Schedule Manager > Global Settings option to bring up a popup
containing a schedule grid corresponding to every hour of every day in the week.
The schedule default is always recording, all the time. To change the global
schedule:
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1. Choose a recording method by clicking on one of the four methods:
Always record or record on Event trigger. (You can also keep the default
as Motion record.)
2. Click on a table cell to “paint” the recording method. The color in the
cell will change to match the selected recording method. Click and drag
the cursor to paint large areas.
3. When you are finished, click the Apply button to apply the schedule.
4. (Optional) You may go to the VI setting panel by clicking Go to VI
Settings.
5. Click OK to exit the menu.
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Daily Global Scheduling
Adding a Daily Global Schedule
In addition to the weekly global schedule, a daily schedule can also be set for a
certain day. To perform this action:
1. Under Global Settings, right-click the server listing, and click on the Add
Daily Schedule option to bring up the Global Daily Schedule Settings
popup. This popup consists of 24 segments corresponding to the hours in
the day.
2. Choose the date that you want to schedule.
3. Choose a recording method by clicking on one of the three methods:
Always record, record on Motion detection, or record on Event trigger.
4. Click on a table cell to “paint” the recording method. The color in the
cell will change to match the selected recording method. Click and drag
the cursor to paint large areas.
5. When you are finished, click the OK button to apply the schedule. The
schedule will show up under the server entry in the Global Settings
according to the date you have just set.
Deleting a Global Daily Schedule
To delete a global daily schedule, right-click the schedule entry and select
Delete Schedule. Click the Yes button to confirm deletion.
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Editing a Global Daily Schedule
To edit a global daily schedule, right-click the schedule entry and select
Schedule Settings.
8.3.2. Individual Scheduling
Individual schedules, which take precedence over the global schedule, can be
set for each camera.
Note: An individual schedule can also be set by clicking Server > General Tasks
> Individual Schedule in the VMS Console.
Weekly Individual Scheduling
To access the individual scheduling tool right-click the server entry, then
highlight and click Schedule Manager > Individual Schedule.
Schedule defaults are always recording, all the time. To create a schedule:
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1. Select the camera which you want schedule.
2. Click the Enable Individual Schedule box to enable the schedule.
3. Choose a recording method by clicking on one of the four methods:
Always record or record on Event trigger. (You can also keep the default
as Motion record.)
4. Click on a table cell to “paint” the recording method. The color in the
cell will change to match the selected recording method. Click and drag
the cursor to paint large areas.
5. When you are finished, click the Apply button to apply the schedule.
6. (Optional) You may go to the VI setting panel by clicking Go to VI
Settings.
7. Click OK to exit the menu.
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Daily Individual Scheduling
Adding a Daily Individual Schedule
In addition to the weekly individual schedule, a daily schedule can also be set
for a certain day. To perform this action:
1. In Weekly Individual Schedule right-click the camera listing, and select
Add Daily Schedule option to bring up the Individual Daily Schedule
Settings popup. This popup consists of 24 segments corresponding to the
hours in the day.
2. Choose the date that you want to schedule
3. Choose a recording method by clicking on one of the three methods:
Always record, record on Motion detection, or record on Event trigger.
4. Click on a table cell to “paint” the recording method. The color in the
cell will change to match the selected recording method. Click and drag
the cursor to paint large areas.
5. When you are finished, click the OK button to apply the schedule. The
schedule will show up under the camera entry in the Individual Settings
according to the date you have just set.
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Deleting an Individual Daily Schedule
To delete an individual daily schedule, right-click the schedule entry and select
Delete Daily Schedule. Click Yes to confirm deletion.
Editing an Individual Daily Schedule
To edit an individual daily schedule, right-click the schedule entry and select
Schedule Settings.
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Chapter 9. Camera Setup
This section deals with Camera setup procedures. These options can be accessed by
right-clicking the Camera entry in the Device Browser.
9.1. Adding Cameras
Cameras can be added to the Server in two ways, VIA and automatic scan, or by
manually inputting the camera information.
9.1.1. Automatic Scan for Cameras
To begin an automatic scan for cameras:
1. Right-click the Server entry and select Scan for Cameras. The system will
respond by beginning an automatic scan. Once the scan is complete,
the cameras that can be added to the Server will be displayed.
Information available for each camera will include:

Name – The default camera name (Make/Model)

Status – The camera will display New if it has not been added to
this Server, otherwise it will display Assigned.

IP Address

MAC Address

Vendor - Including ACTI, ASONI, AVTECH, AXIS, Arecont, Sosch,
Brickcom, DyNACOLOR, D_Link, Dahua, EDIMAXHIKVISION,
EverFocus, HIKVISION, IQinVision, Lilin, Eessoa, Mobotix,
ONVIF, Panasonic, SIMON, SONY, Samsung, Surveon, VIVOTEK,
and General.

Model - when “General” is selected, “RTP over TCP” and “RTP
over UDP” can be further defined.
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2. To add a camera to the system, check the box by the camera entry.
You may also check the Select All box at the bottom of the window to
select all the cameras found.
Enter the username and password, and press Apply Selected. Click OK
to add the selected cameras to the Server.
The following windows will prompt for validation.
3. (Optionally) Double-click any camera entry to bring up the camera detail
page. From this page you may change the following information:
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
IP Address – Changing this value will affect connectivity.

Camera Port – The web access port, default is 80.

Stream Port – Default is 6002

Vendor – Changing this value will affect connectivity.

Model – Changing this value will affect connectivity.

User Name – This value is not always required.

Password – This value is not always required.

Camera Name – It is recommended you change this value if you
have more than one camera of this make/model.

Camera Description

Camera Icon – You can also import your own icon by clicking on
the Browse button and choosing an icon file. Valid icon files
include JPEG, GIF, PNG, BMP and ICON files.
Finally, you can access the web interface for the camera by clicking on
the Go to Web Interface button. Click OK to save your changes, or
Cancel to exit without saving.
4. (Optionally) You may access the IP Utility for camera configurations by
clicking the IP Camera Utility button.
5. Click OK to add the selected cameras to the Server.
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Note: Automatic Scan for Cameras can also be accessed by clicking Camera List >
General Tasks > Scan for Cameras or Server Entry > Common Tasks > Common
Server Tasks > Scan for Cameras in the VMS Console.
9.1.2. Manually Adding Cameras
To manually add a camera to the Server:
1. Right-click the Server entry and select Add Camera.
2. In the camera window fill out the following information:

IP Address

Camera Port – This value will automatically populate with the
default value for the Vendor and Model selected.

Vendor - Including ACTI, ASONI, AVTECH, AXIS, Arecont, Sosch,
Brickcom, DyNACOLOR, D_Link, Dahua, EDIMAXHIKVISION,
EverFocus, HIKVISION, IQinVision, Lilin, Eessoa, Mobotix,
ONVIF, Panasonic, SIMON, SONY, Samsung, Surveon, VIVOTEK,
and General.
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
Model - when “General” is selected, “RTP over TCP” and “RTP
over UDP” can be further defined.

Stream Port – This value will automatically populate with the
default value for the Vendor and Model selected.

User Name – This value is not always required.

Password – This value is not always required.

Camera Name – It is recommended you change this value if you
have more than one camera of this make/model.

Camera Description

Camera Icon – You can also import your own icon by clicking on
the Browse button and choosing an icon file. Valid icon files
include JPEG, GIF, PNG, BMP and ICON files.
3. Finally, once basic camera information is filled in, you may access the
web interface for the camera by clicking on the Go to Web Interface
button. Click OK to add the camera.
Note: Cameras can also be added manually by clicking Camera List > General
Tasks > Add Camera in the VMS Console.
9.1.3. Deleting a Camera
1. Right-click the camera entry you wish to remove in the Device Browser
window to bring up the options popup.
2. Highlight and click the Delete Camera option. The system will respond
with a warning dialog.
3. Click Yes to delete the camera from the Server.
Note: Cameras can also be deleted by clicking Camera List > General Tasks >
Delete Camera in the VMS Console.
9.1.4. Initializing a Camera
Initializing the camera resets the camera so that it will correspond to the
settings on the Server. To perform this operation:
1. Right-click the camera entry in the Device Browser window to bring up
the options popup.
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2. Highlight and click the Initialize option. The system will respond with a
warning dialog.
3. Click Yes to reset the camera.
Note: Camera initialization can also be done by clicking Camera List > Camera
Settings > Initialize in the VMS Console.
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9.2. Camera General Settings
9.2.1. Logging into a Camera
It is important to note that you must be logged into the camera before you can
change any settings. To login to the camera:
1. Right-click the camera entry and select Camera Settings > Edit Camera.
2. In the Connection Permissions section, enter a valid username in the
User Name field and password in the Password field.
Note: The system will not perform an active check on the username and
password. Setting an incorrect username or password may affect camera
connectivity and configurability.
3. Click OK to login.
9.2.2. Changing the Camera Model and Vendor
In certain situations it may be necessary to change the Vendor or Model
information for the camera. To perform this operation:
1. Right-click the camera entry and select Camera Settings > Edit Camera.
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2. Select the new Vendor and Model from the respective drop-downs.
When there’s no suitable option for your device, you can select
“General” from the Vendor dropdown list and defined if it’s a “RTP
over TCP” or a “RTP over UDP” from the Model dropdown list.
Once set, define URI for Stream 1.
See the reference below for further setting.
For an AXIS IP camera,
Type “RTSP://<IP of the IP camera>/<codec>/media.amp”
For a HIKVISION IP camera,
Type “RTSP://username:[email protected]<IP of the IP Camera>”
For a Surveon IP camera,
Type “RTSP://<IP of the IP camera>/stream1 or stream2”
Note: Setting an incorrect vendor or model may affect camera connectivity.
3. Click OK to save your changes.
Note: Edit Camera can also be accessed by clicking Camera List > Camera
Settings > Edit Camera in the VMS Console.
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9.2.3. General Settings
Camera general settings include network connectivity settings, as well as basic
camera name, description and icon settings.
1. Right-click the camera entry and select Camera Settings > Camera
General Settings.
2. There are two ways to specify the IP address for the camera.

If you wish to automatically assign an IP address to the camera
using DHCP services, select the Auto-assign IP Address option.

If you wish to assign a fixed IP, select Fixed IP Address, and
provide an IP address for the camera in the IP Address field. The
Subnet Mask will be shown together with the IP address.
3. You may continue by editing any of the following options:

Camera Port – This value will automatically populate with the
default value for the Vendor and Model selected.

Stream Port – This value will automatically populate with the
default value for the Vendor and Model selected.

Camera Name – It is recommended you change this value if you
have more than one camera of this make/model.

Camera Description
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
Camera Icon – You can also import your own icon by clicking on
the Browse button and choosing an icon file. Valid icon files
include JPEG, GIF, PNG, BMP and ICON files.
4. Click OK to save your changes.
Note: Camera General Settings can also be configured by clicking Camera List >
Camera Settings > Camera General Settings in the VMS Console.
9.2.4. OSD Settings
On cameras with OSD capabilities, these capabilities can be configured within
the server. To configure the information for the on-screen display:
1. Right-click the camera entry and select Camera Settings > OSD
Settings to bring up the OSD settings menu.
2. Choose any of the following options:

Show Name – Displays the camera name. If this item is selected,
you will also have the option of entering another name to
display.

Show Date – Displays the camera date.

Show Time – Displays the camera time.

Transparent Display – When this option is chosen, the camera
will not black-out the lettering background.
3. Click OK to save your changes.
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Note: OSD Settings can also be configured by clicking Camera List > Camera
Settings > OSD Settings in the VMS Console.
9.2.5. Privacy Mask Settings
The camera can be configured to display useful information on the top bar. To
configure the information for the on-screen display:
1. Right-click the camera entry and select Camera Settings > Mask Settings
to bring up the privacy mask settings menu.
2. Click the New button to create a new privacy mask overlay, denoted
by a red border.
3. Click and drag the overlay to move the overlay around the screen.
Click and drag one of the six white dots on the red border to resize
and reshape the overlay. If multiple windows are present, the
window being edited will have a red border.
4. Repeat these steps to create up to three windows. Click OK to save
the privacy mask.
The masked areas will be shown in black on the live view screen after the mask
is saved.
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Note: (1) The masked areas can be unmasked during a video export with an
administrative password. For more details refer to the section on video export. (2)
Privacy Mask Settings can also be configured by clicking Camera List > Camera
Settings > Mask Settings in the VMS Console.
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9.3. Camera Image and Quality Settings
9.3.1. Camera Image Settings
To configure camera image settings:
1. Right-click the camera entry in the Device Browser, then click Image
Adjustments > Image Settings.
Note: You must be logged into the camera before changing settings or else the
operation will fail.
2. Adjust the following sliders to change the camera image:

Brightness – The overall lighting level of the image. This value
can be used to boost or reduce the apparent lighting of the
image.

Saturation – The overall color intensity of the image. This value
can be used to boost or reduce overall color intensity.

Contrast – The lighting difference between dark and light areas
of the image. This value can be used to boost or reduce
apparent differences in lighting.

Hue – The color cast of the image. This value can be used to
compensate for colored lighting or other color casting.

Sharpness – The edge contrast of the image. This value can be
used to make the picture appear clearer.
3. Click OK to save your changes.
Note: Camera Image Settings can also be configured by clicking Camera List >
Camera Settings > Image Settings in the VMS Console.
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9.3.2. Advanced Video Settings
1. Right-click the camera entry in the Device Browser, then click Image
Adjustments > Advanced Video Settings.
Note: You must be logged into the camera before changing settings or else the
operation will fail.
2. Select a video encoding method from the Encoding Method drop-down.
Encoding methods will vary by camera type, but common ones include:

MJPEG

MPEG-4

H264
3. Select a video resolution from the Resolution drop-down. Supported
resolutions will vary by camera.
Select the maximum video frame rate from the Maximum Frame Rate
drop-down.
4. From the Quality section, choose one of the following:

Fixed Bitrate – The camera image quality will be adjusted
within a fixed bitrate selected in the dropdown. Dropdown
values will vary by camera.

Fixed Quality – The camera bitrate will be adjusted to meet the
quality selected in the dropdown. Dropdown values will vary by
camera.
Note: Video Quality Settings can also be configured by clicking Camera List >
Camera Settings > Advanced Video Settings in the VMS Console.
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9.4. PTZ Settings
In cameras equipped with any combination of pan, tilt or zoom (PTZ)
functionality, these settings are used to configure the PTZ functions.
9.4.1. PTZ Settings
The PTZ settings deal with the software PTZ control panel. These settings adjust
how much the camera will pan, tilt, zoom, and focus with each control panel
input.
Note: You must be logged into the camera before changing settings or else the
operation will fail.
1. Right-click the camera entry in the Device Browser, and click PTZ
Settings > PTZ Settings.
2. Adjust the following sliders to increase and decrease the following
speeds: (The higher the value, the higher the speed) Unsupported
features on specific cameras will be grayed out.

Auto Pan Speed – The speed which the camera will pan between
the mechanical stops when the Auto Pan function is activated.

Pan Speed – The distance the camera will pan to each side.

Tilt Speed – The distance the camera will tilt up and down.

Zoom Speed - The distance the camera will zoom near or far.
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
Focus Speed - The amount the camera will focus forward or
backward.
Note: PTZ Settings can also be configured by clicking Camera List > Camera
Settings > PTZ Settings in the VMS Console.
9.4.2. PTZ Preset Settings
Certain preset pan/tilt/zoom values can be saved in order to move the camera
quickly to a point of interest. To configure camera PTZ preset settings, rightclick the camera entry, then highlight and click PTZ Settings > Preset Settings
option.
The popup will display the camera output, as well as a Position Setting pad.
Note: You must be logged into the camera before changing settings or else the
operation will fail.
Adding a Preset
1. Use the directional pad to move the camera view. Use the center
“home” button to return the camera to the default zeroed view.
2. Once the camera reaches the point where a preset is desired, type a
name into the Preset Point Name field.
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3. Click the Add a preset point to add the preset to the list. Click OK exit
the menu, or you may continue to add/delete additional presets.
Deleting a Preset
To delete a preset, simpy highlight the preset and click the Delete button. Click
the Yes button to confirm deletion. Click OK exit the menu, or you may
continue to add/delete additional presets.
Note: PTZ Preset Settings can also be configured by clicking Camera List >
Camera Settings > Preset Settings in the VMS Console.
9.4.3. PTZ Patrol Settings
In cameras with PTZ functionality, one camera can be used to survey a large
area. This can be done automatically using the patrol functionality. This
function basically moves the camera between preset points in a fixed pattern.
To configure camera patrol settings:
1. Right-click the camera entry in the Device Browser, then highlight and
click the PTZ Settings > Patrol Settings.
Note: You must be logged into the camera before changing settings or else the
operation will fail.
2. On the right side of the popup there will be a list of preset points that
are defined for the camera. Use the >> button to add the points to the
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patrol list in the order that they are to be viewed. Points can also be
removed by highlighting them and clicking on the << button.
3. Select the length of time the camera will dwell at each preset point
before continuing from the Dwelling Time (Sec) dropdown.
4. Select one of the following:

Stop Time – The camera will stop the number of minutes
specified in the box between patrol sessions.

Never Stop – The camera will not stop between patrol sessions.
5. Click the Active button to activate the patrol list.
6. Click the OK button to save the patrol list and exit the popup.
Note: PTZ Patrol Settings can also be configured by clicking Camera List >
Camera Settings > Patrol Settings in the VMS Console.
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9.5. PTZ Controls
Cameras equipped with Pan-Tilt-Zoom functionality can be controlled directly
within the VMS client software. These controls can be found in the Live View
Control window within the live view screen.
Note: (1) The camera to be controlled must be selected by highlighting it
(clicking its output window) in the main view window. (2) Joystick can also be
used for PTZ control. Please refer to Server Setup > General Tasks > Joysticks
for more details.
9.5.1. Directional Pad
Pan and Tilt
The pan and tilt functionalities can be controlled with the directional pad.
Clicking the right or left arrow will pan the camera by one step in the direction
clicked. Clicking the up or down arrow will tilt the camera by one step in the
direction clicked. Clicking diagonal arrows will combine the pan and tilt action
of the adjacent arrows.
Zoom
The zoom on a camera can be controlled with the + and – buttons located inside
the direction pad. Pressing the + button will increase zoom distance by 1 step.
Pressing the – button will decrease zoom distance by one step.
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9.1.2. Functional Buttons
Speed
Auto Pan Speed – The speed which the camera will pan between the mechanical
stops when the Auto Pan function is activated.
Pan Speed – The distance the camera will pan to each side.
Tilt Speed – The distance the camera will tilt up and down.
Zoom Speed - The distance the camera will zoom near or far.
Focus Speed - The amount the camera will focus forward or backward.
Home
One position can be set as the Home position. Click on Home button to go to
the Home position. Clicking on the Home button will re-center the camera.
Preset
The camera may have preconfigured viewpoints, or presets configured. To
switch to one of these presets, click the Preset button and select the preset.
Adding a Preset
You must first be logged into the camera to add a preset. To add a preset using
the PTZ controls:
1. Pan, tilt, zoom, and focus to the desired preset position.
2. Click the Preset button and select Add Preset.
3. Type a name into the Preset Name field. Click OK to add the preset.
Deleting a Preset
You must first be logged into the camera. To delete a preset using the PTZ
controls:
Pan to the the preset.
Click the Preset button and select Delete Preset Point.
Click the Yes button to confirm deletion.
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Patrol
In cameras with PTZ functionality, one camera can be used to survey a large
area. This can be done automatically using the patrol functionality.
Start Auto Pan
The camera will pan between the mechanical stops when the Auto Pan function
is activated.
Stop Auto Pan
The camera will stop auto pan between the mechanical stops when the Auto
Pan function is inactivated.
Focus
The focus on a camera can be controlled with the + and – buttons located beside
the Focus box. Pressing the + button will increase focus distance by 1 step.
Pressing the – button will decrease focus distance by one step.
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Chapter 10. Alarms and Events
Alarm handling in the VMS is divided into 4 distinct phases:
1. Condition: The condition is the triggering event for the alarm such as
Motion/Video loss/Sensor Input/Clock Alarm, etc.
2. Action: Specifies steps and actions that can be undertaken when an
alarm is triggered.
3. Rule: An alarm rule combines conditions with corresponding actions.
4. Schedule: Allows the user to schedule the application of specific alarm
rules. This is useful in cases such as applying rules to non-office hours.
This section will guide the user through the setup of VI detection and digital
Inputs for detecting alarm conditions, the setup of digital outputs and alarm
popups and notifications, as well as the setup of alarm rules and schedules.
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10.1. Camera VI Detection Settings
10.1.1. General Motion Detection
Automatically detect the moving target entering the security area. When it moves,
an alarm will be triggered.
Note: General Motion Detection can also be configured by clicking Camera List >
Video Analytics > General Motion Detection in the VMS Console.
Configuring and Editing Detection Windows
1. Right-click the camera entry in the Device Browser, and click VI Settings
> General Motion Detection.
2. If a new window is desired, click the New Region button to create a new
window. Up to 3 detection windows can be set for each camera. The
current window will be highlighted with a red border.
3. Click and drag the white dots along window border of a window to resize
or reshape the window.
4. Click the interior of a window to drag it to the desired position.
5. Adjust the sliders: (Settings will be applied to all existing windows)

Sensitivity – Adjusts window sensitivity from 0 (low) to 100
(high).
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
Trigger Threshold - Adjusts the amount of change allowed
before and event is triggered.
6. Click OK to save the changes and exit the popup.
Testing Detection Windows
1. Right-click the camera entry in the Device Browser, then highlight and
click the VI Settings > General Motion Detection option.
2. Click the Begin Simulation button enable test detection. During testing a
red border will appear around any moving objects detected.
3. Click End Simulation to end the simulation.
4. Click OK to exit the popup.
Deleting a Detection Window
1. Right-click the camera entry in the Device Browser, then highlight and
click the VI Settings > General Motion Detection option.
2. Highlight an existing detection window.
3. Click the Clear button to delete the window.
4. Click OK to save the changes and exit the popup.
Enabling or Disabling a Detection
1. Right-click the camera entry in the Device Browser, then highlight and
click the VI Settings > General Motion Detection option.
2. Check the Enable Event box to enable detection, or uncheck the box to
disable detection.
3. Click OK to save the changes and exit the popup.
Opening the Help File
The help file for General Motion Detection can be attached by clicking the
icon on the upper right corner of the window.
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10.1.2. Foreign Object Detection
Foreign object detection involves using the software to analyze a video feed and
detect objects that do not belong.
Note: Foreign Object Detection can also be configured by clicking Camera List >
Video Analytics > Foreign Object Detection in the VMS Console.
Configuring and Editing Detection Windows
To configure a new detection window:
1. Right-click the camera entry in the Device Browser, and click VI Settings
> Foreign Object Detection.
2. If a new window is desired, select Define Detection Zone and click the
New Region button to create a new window. Up to 3 detection windows
can be set for each camera. The current window will be highlighted with
a red border.
3. Click and drag the white dots along window border of a window to resize
or reshape the window.
4. Click the interior of a window to drag it to the desired position.
5. If an object size has not yet been defined, select Define Object and click
the New Region button to create an object box.
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6. Click and drag the corners of the object box to define the minimum size
of objects that will be detected.
7. Adjust the sliders: (Settings will be applied to all existing windows)

Sensitivity – Adjusts window sensitivity from 0 (low) to 100 (high).

Duration - Adjusts the amount of time before an object triggers
an event.
Click OK to save the changes and exit the popup.
Testing Detection Windows
To test a detection window:
1. Right-click the camera entry in the Device Browser, then highlight and
click the VI Settings > Foreign Object Detection option.
2. Click the Begin Simulation button enable test detection. During testing
a red border will appear around any foreign objects detected.
3. Click End Simulation to end the simulation.
4. Click OK to exit the popup.
Deleting a Detection Window
To delete a new detection window:
1. Right-click the camera entry in the Device Browser, then highlight and
click the VI Settings > Foreign Object Detection option.
2. Highlight an existing detection window.
3. Click the Clear button to delete the window.
4. Click OK to save the changes and exit the popup.
Enabling or Disabling a Detection
To enable or disable the detection functions:
1. Right-click the camera entry in the Device Browser, then highlight and
click the VI Settings > Foreign Object Detection option.
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2. Check the Enable Event box to enable detection, or uncheck the box to
disable detection.
3. Click OK to save the changes and exit the popup.
Opening the Help File
The help file for Foreign Object Detection can be attached by clicking the
icon on the upper right corner of the window.
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10.1.3. Forbidden Area Detection
Forbidden area detection involves using the software to analyze the video
feed and immediately detect any object in specified areas.
Note: Forbidden Area Detection can also be configured by clicking Camera List >
Video Analytics > Forbidden Area Detection in the VMS Console.
Configuring and Editing Detection Windows
To configure a new detection window:
1.
Right-click the camera entry in the Device Browser, and click VI
Settings > Forbidden Area Detection.
2.
If a new window is desired, select Define Detection Zone and click
the New Region button to create a new window. Up to 3 detection
windows can be set for each camera. The current window will be
highlighted with a red border.
3.
Click and drag the white dots along window border of a window to
resize or reshape the window.
4.
Click the interior of a window to drag it to the desired position.
5.
If an object size has not yet been defined, select Define Object and
click the New Region button to create an object box.
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6.
Click and drag the corners of the object box to define the minimum
size of objects that will be detected.
7.
Adjust the sliders: (Settings will be applied to all existing windows)

Sensitivity – Adjusts window sensitivity from 0 (low) to 100
(high).

Interval - Adjusts how much time between each check of
the forbidden area.
8.
Click OK to save the changes and exit the popup.
Testing Detection Windows
To test a detection window:
1. Right-click the camera entry in the Device Browser, then highlight and
click the VI Settings > Forbidden Area Detection option.
2. Click the Begin Simulation button enable test detection. During testing a
red border will appear around any objects detected in the forbidden area.
3. Click End Simulation to end the simulation.
4. Click OK to exit the popup.
Deleting a Detection Window
To delete a new detection window:
1. Right-click the camera entry in the Device Browser, then highlight and
click the VI Settings > Forbidden Area Detection option.
2. Highlight an existing detection window.
3. Click the Clear button to delete the window.
4. Click OK to save the changes and exit the popup.
Enabling or Disabling a Detection
To enable or disable the detection functions:
1. Right-click the camera entry in the Device Browser, then highlight and
click the VI Settings > Forbidden Area Detection option.
2. Check the Enable Event box to enable detection, or uncheck the box to
disable detection.
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3. Click OK to save the changes and exit the popup.
Opening the Help File
The help file for Forbidden Area Detection can be attached by clicking the
icon on the upper right corner of the window.
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10.1.4. Intrusion Detection
Intrusion detection involves using the software to analyze the video feed and
detect intrusion larger than a certain size.
Note: Note: Intrusion Detection can also be configured by clicking Camera List
> Video Analytics > Intrusion Detection in the VMS Console.
Configuring and Editing Detection Windows
To configure a new detection window:
1. Right-click the camera entry in the Device Browser, and click VI Settings
> Intrusion Detection.
2. If a new window is desired, select Define Detection Zone and click the
New Region button to create a new window. Up to 3 detection windows
can be set for each camera. The current window will be highlighted with
a red border.
3. Click and drag the white dots along window border of a window to resize
or reshape the window.
4. Click the interior of a window to drag it to the desired position.
5. If an object size has not yet been defined, select Define Object and
click the New Region button to create an object box.
6. Click and drag the corners of the object box to define the minimum size
of the intrusion that will be detected.
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7. Adjust the sliders: (Settings will be applied to all existing windows)

Sensitivity – Adjusts window sensitivity from 0 (low) to 100
(high).

Duration (Sec) - Adjusts how much time an object is missing
before an event is triggered.
8. Click OK to save the changes and exit the popup.
Testing Detection Windows
To test a detection window:
1. Right-click the camera entry in the Device Browser, then highlight and
click the VI Settings > Intrusion Detection option.
2. Click the Begin Simulation button enable test detection. During testing a
red border will appear if any intrusion found.
3. Click End Simulation to end the simulation.
4. Click OK to exit the popup.
Deleting a Detection Window
To delete a new detection window:
1. Right-click the camera entry in the Device Browser, then highlight and
click the VI Settings > Intrusion Detection option.
2. Highlight an existing detection window.
3. Click the Clear button to delete the window.
4. Click OK to save the changes and exit the popup.
Enabling or Disabling a Detection
To enable or disable the detection functions:
1.Right-click the camera entry in the Device Browser, then highlight and
click the VI Settings > Intrusion Detection option.
2.Check the Enable Event box to enable detection, or uncheck the box to
disable detection.
3.Click OK to save the changes and exit the popup.
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Opening the Help File
The help file for Intrusion Detection can be attached by clicking the
icon
on the upper right corner of the window.
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10.1.5. Missing Object Detection
Missing object detection involves using the software to analyze the video feed
and detect missing objects larger than a certain size.
Note: Note: Missing Object Detection can also be configured by clicking Camera
List > Video Analytics > Missing Object Detection in the VMS Console.
Configuring and Editing Detection Windows
To configure a new detection window:
1. Right-click the camera entry in the Device Browser, and click VI Settings
> Missing Object Detection.
2. If a new window is desired, select Define Detection Zone and click the
New Region button to create a new window. Up to 3 detection windows
can be set for each camera. The current window will be highlighted
with a red border.
3. Click and drag the white dots along window border of a window to resize
or reshape the window.
4. Click the interior of a window to drag it to the desired position.
5. If an object size has not yet been defined, select Define Object and
click the New Region button to create an object box.
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6. Click and drag the corners of the object box to define the minimum size
of the missing objects that will be detected.
7. Adjust the sliders: (Settings will be applied to all existing windows)

Sensitivity – Adjusts window sensitivity from 0 (low) to 100
(high).

Duration (Sec) - Adjusts how much time an object is missing
before an event is triggered.
8. Click OK to save the changes and exit the popup.
Testing Detection Windows
To test a detection window:
1. Right-click the camera entry in the Device Browser, then highlight and
click the VI Settings > Missing Object Detection option.
2. Click the Begin Simulation button enable test detection. During testing a
red border will appear if a object goes missing.
3. Click End Simulation to end the simulation.
4. Click OK to exit the popup.
Deleting a Detection Window
To delete a new detection window:
1. Right-click the camera entry in the Device Browser, then highlight and
click the VI Settings > Missing Object Detection option.
2. Highlight an existing detection window.
3. Click the Clear button to delete the window.
4. Click OK to save the changes and exit the popup.
Enabling or Disabling a Detection
To enable or disable the detection functions:
1. Right-click the camera entry in the Device Browser, then highlight and
click the VI Settings > Missing Object Detection option.
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2. Check the Enable Event box to enable detection, or uncheck the box to
disable detection.
3. Click OK to save the changes and exit the popup.
Opening the Help File
The help file for Missing Object Detection can be attached by clicking the
icon on the upper right corner of the window.
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10.1.6. Tampering Detection
Tampering detection involves using the software to determine when the camera
has been improperly moved or redirected.
Note: Note: Tampering Detection can also be configured by clicking Camera
List > Video Analytics > Tampering Detection in the VMS Console.
Configuring Tampering Detection
To configure a new detection window:
1. Right-click the camera entry in the Device Browser, and click VI Settings
> Tampering Detection.
2. Adjust the sliders:

Sensitivity – Adjusts window sensitivity from 0 (low) to 100
(high).

Trigger Threshold - Adjusts the amount of change allowed
before an event is triggered.
3. Click OK to save the changes and exit the popup.
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Testing Tampering Detection
To test a detection window:
1. Right-click the camera entry in the Device Browser, then highlight and
click the VI Settings > Tampering Detection option.
2. Click the Begin Simulation button enable test detection. During testing a
red border if tampering is detected.
3. Click End Simulation to end the simulation.
4. Click OK to exit the popup.
Enabling or Disabling a Detection
To enable or disable the detection functions:
1. Right-click the camera entry in the Device Browser, then highlight and
click the VI Settings > Tampering Detection option.
2. Check the Enable Event box to enable detection, or uncheck the box to
disable detection.
3. Click OK to save the changes and exit the popup.
Opening the Help File
The help file for Tampering Detection can be attached by clicking the
icon on the upper right corner of the window.
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10.1.7. Camera Motion Detection
Camera motion detection involves using the camera hardware to analyze the
video feed and detect motion in specified areas.
Note: Note: Camera Motion Detection can also be configured by clicking
Camera List > Video Analytics > Camera Motion Detection in the VMS
Console.
Configuring and Editing Detection Windows
To configure a new detection window:
1. Right click the camera entry in the Device Browser, and click VI
Settings > Camera Motion Detection.
Note: Note: You must be logged into the camera before changing settings or
else the operation will fail.
2. If a new window is desired, enter a name in the New Window Name
field and click the New button. Up to 3 detection windows can be
set for each camera. The current window will be highlighted.
3. Click and drag the window border of a window to resize or reshape
the window.
4. Click the interior of a window to drag it to the desired position.
5. Adjust the sliders: (Settings will be applied to all existing windows)
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
Sensitivity – Adjusts window sensitivity from 0 (low) to 100
(high).

Percentage - Adjusts the amount of the window that must
change before an event is triggered.
6. Click Apply to save the changes and OK to exit the popup.
Deleting a Detection Window
To delete a new detection window:
1. Right click the camera entry in the Device Browser, then highlight
and click the VI Settings > Camera Motion Detection option.
2. Click the X at the top right corner of the window to delete the
window.
3. Click OK to save the changes and exit the popup.
Opening the Help File
The help file for Camera Motion Detection can be attached by clicking the
icon on the upper right corner of the window.
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10.1.8. Virtual Fence
Virtual fence involves using the software to create a fence-crossing detection of
the demanding object.
Note: Note: Virtual Fence can also be configured by clicking Camera List >
Video Analytics > Virtual Fence in the VMS Console.
Configuring and Editing Detection Windows
To configure a new detection window:
1. Right-click the camera entry in the Device Browser, and click VI Settings
> Virtual Fence.
If a new window is desired, select Directions and click the New Region
button to create a new window. The current window will be highlighted
with a one/two-way arrow (blue means “in”, green means “out”).
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2. Click and drag the white arrows along the window border around the
one/two-way arrow to resize the space between the fences/adjust the
length of the fences.
3. Turn the window border with the orange arrow to change the directions
of the fences.
4. If an object size has not yet been defined, select Define Object and
click the New Region button to create an object box.
5. Click and drag the corners of the object box to define the minimum size
of the fence-crossing objects that will be detected.
6. Adjust the sliders: (Settings will be applied to all existing windows)

Sensitivity – Adjusts window sensitivity from 0 (low) to 100
(high).

Duration (Sec) - Adjusts how much time between each check for
the fence-crossing.
7. Click OK to save the changes and exit the popup.
Testing Detection Windows
To test a detection window:
1. Right-click the camera entry in the Device Browser, then highlight
and click the VI Settings > Virtual Fence option.
2. Click the Begin Simulation button enable test detection. During
testing a red border will appear if a object goes missing.
3. Click End Simulation to end the simulation.
4. Click OK to exit the popup.
Deleting a Detection Window
To delete a new detection window:
1. Right-click the camera entry in the Device Browser, then highlight and
click the VI Settings > Virtual Fence option.
2. Highlight an existing detection window.
3. Click the Clear button to delete the window.
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4. Click OK to save the changes and exit the popup.
Enabling or Disabling a Detection
To enable or disable the detection functions:
1. Right-click the camera entry in the Device Browser, then highlight and
click the VI Settings > Virtual Fence option.
2. Check the Enable Event box to enable detection, or uncheck the box to
disable detection.
3. Click OK to save the changes and exit the popup.
Opening the Help File
The help file for Virtual Fence can be attached by clicking the
icon on the
upper right corner of the window.
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10.1.9. Object Counting
Object counting involves using the camera to count demanding object crossing
the fences.
Configuring and Editing Detection Windows
To configure a new detection window:
1. Right-click the camera entry in the Device Browser, and click VI Settings
> Object Counting.
2. If a new window is desired, select Directions and click the New Region
button to create a new window. The current window will be highlighted
with a one/two-way arrow (blue means “in”, green means “out”).
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3. Click and drag the white arrows along the window border around the
one/two-way arrow to resize the space between the fences/adjust the
length of the fences.
4. Turn the window border with the orange arrow to change the directions
of the fences.
5. If an object size has not yet been defined, select Define the scope of
object size and click the New Region button to create an object box.
Note: Note: (1) Only people will be counted after Define the scope of object
size is selected. (2) It is recommended that the object size is smaller than
1/4 of the live view screen.
6. Click and drag the corners of the object box to define the minimum size
of the fence-crossing objects that will be detected.
7. Adjust the sliders: (Settings will be applied to all existing windows)

Sensitivity – Adjusts window sensitivity from 0 (low) to 100
(high).
8. The update interval can be set as 5min, 10min, 15min, 30 min and 1 hour
in Runtime Display.
9. Click OK to save the changes and exit the popup.
Testing Detection Windows
To test a detection window:
1. Right-click the camera entry in the Device Browser, then highlight and
click the VI Settings > Object Counting option.
2. Click the Begin Simulation button enable test detection. During testing a
red border will appear if a object goes missing.
3. Click End Simulation to end the simulation.
4. Click OK to exit the popup.
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Deleting a Detection Window
To delete a new detection window:
1. Right-click the camera entry in the Device Browser, then highlight and
click the VI Settings > Object Counting option.
2. Highlight an existing detection window.
3. Click the Clear button to delete the window.
4. Click OK to save the changes and exit the popup.
Enabling or Disabling a Detection
To enable or disable the detection functions:
1. Right-click the camera entry in the Device Browser, then highlight and
click the VI Settings > Object Counting option.
2. Check the Enable Event box to enable detection, or uncheck the box to
disable detection.
3. Click OK to save the changes and exit the popup.
Note: Note: (1) Object Counting can also be configured by clicking Camera List
> Video Analytics > Object Counting in the VMS Console. (2) The
statistical results for object counting can be seen by choosing the
Counting Tab in the View Log Windows. Please refer to Log for Object
Counting section for more details.
Opening the Help File
The help file for Object Counting can be attached by clicking the
the upper right corner of the window.
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icon on
10.1.10. Going Out Detection
Going Out detection involves using the software to analyze the video feed and
detect a going-out object crossing over the restricted area.
Note: Note: Going Out Detection can also be configured by clicking Camera List
> Video Analytics > Going Out Detection in the VMS Console.
Configuring and Editing Detection Windows
To configure a new detection window:
1. Right-click the camera entry in the Device Browser, and click VI Settings
> Going Out Detection.
2. If a new window is desired, select Define Detection Zone and click the
New Region button to create a new window. Only 1 detection window
can be set for each camera.
3. Click and drag the white dots along window border of a window to resize
or reshape the window.
4. Click the interior of a window to mark the restricted line; once clicked,
the clicked line will turn red. The red lines are the boundaries. Up to 8
boundaries can be set.
5. If an object size has not yet been defined, select Define Object and click
the New Region button to create an object box.
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6. Click and drag the corners of the object box to define the minimum size
of the objects that will be detected.
7. Adjust the sliders: (Settings will be applied to all existing windows)

Sensitivity – Adjusts window sensitivity from 0 (low) to 100 (high).

Duration (Sec) - Adjusts how much time an object is missing
before an event is triggered.
8. Click OK to save the changes and exit the popup.
Testing Detection Windows
To test a detection window:
1. Right-click the camera entry in the Device Browser, then highlight and
click the VI Settings > Going Out Detection option.
2. Click the Begin Simulation button enable test detection. During testing
a red border will appear if any intrusion found.
3. Click End Simulation to end the simulation.
4. Click OK to exit the popup.
Deleting a Detection Window
To delete a new detection window:
1. Right-click the camera entry in the Device Browser, then highlight and
click the VI Settings > Going Out Detection option.
2. Highlight an existing detection window.
3. Click the Clear button to delete the window.
4. Click OK to save the changes and exit the popup.
Enabling or Disabling a Detection
To enable or disable the detection functions:
1. Right-click the camera entry in the Device Browser, then highlight and
click the VI Settings > Going Out Detection option.
2. Check the Enable Event box to enable detection, or uncheck the box to
disable detection.
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3. Click OK to save the changes and exit the popup.
Opening the Help File
The help file for Going Out Detection can be attached by clicking the
icon on the upper right corner of the window.
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10.1.11. Tailgating Detection
Tailgating detection involves using the software to analyze the video feed and
detect a tailgating object crossing over the restricted area.
Note: Note: Tailgating Detection can also be configured by clicking Camera List
> Video Analytics > Tailgating Detection in the VMS Console.
Configuring and Editing Detection Windows
To configure a new detection window:
1. Right-click the camera entry in the Device Browser, and click VI Settings
> Tailgating Detection.
2. If a new window is desired, select Define Dividing Line and click the New
Region button to create a new dividing line. Only 1 dividing line can be
set for each camera.
3. Click and drag the created dividing line to the desire position and
direction.
4. If an object size has not yet been defined, select Define Object and click
the New Region button to create an object box.
5. Click and drag the corners of the object box to define the minimum size
of the objects that will be detected.
6. Adjust the sliders: (Settings will be applied to all existing windows)
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
Sensitivity – Adjusts window sensitivity from 0 (low) to 100 (high).

Waiting Time (Sec) - Adjusts how much time an object is
tailgating before an event is triggered.
7. Click OK to save the changes and exit the popup.
Testing Detection Windows
To test a detection window:
1. Right-click the camera entry in the Device Browser, then highlight and
click the VI Settings > Tailgating Detection option.
2. Click the Begin Simulation button enable test detection. During testing
a red border will appear if any intrusion found.
3. Click End Simulation to end the simulation.
4. Click OK to exit the popup.
Deleting a Dividing LIne
To delete a new dividing line:
1. Right-click the camera entry in the Device Browser, then highlight and
click the VI Settings > Tailgating Detection option.
2. Highlight the dividing line.
3. Click the Clear button to delete the line.
4. Click OK to save the changes and exit the popup.
Enabling or Disabling a Detection
To enable or disable the detection functions:
1. Right-click the camera entry in the Device Browser, then highlight and
click the VI Settings > Tailgating Detection option.
2. Check the Enable Event box to enable detection, or uncheck the box to
disable detection.
3. Click OK to save the changes and exit the popup.
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Opening the Help File
The help file for Tailgating Detection can be attached by clicking the
icon on the upper right corner of the window.
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10.2. Alarm Rules
VMS Client provides robust alarm handling features.
To access these features right-click the Server entry and then highlight and click
the Alarm Rule Settings option.
Note: Alarm Rule Settings can also be accessed by clicking Server > General
Tasks > Alarm Rule Settings or Server Entry > Common Tasks > Common
Server Tasks > Alarm Rule Settings in the VMS Console.
In the alarm rule settings, you can combine the alarm trigger conditions with
action items such as event notification, video recording, and/or camera
movements. Multiple alarm rules can be created using the following elements:
1. Rule: A short description. For example, “east –fence intrusion detection”
or “front entrance access control.”
2. Condition: Specifies triggering conditions such as Motion/Video
loss/Sensor input/Clock Alarm, etc.
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3. Action: Specifies the action to take when the alarm is triggered.
4. Schedule: Allows the user to schedule the application of specific Alarm
rules. This is useful in cases such as applying rules to non-office hours.
10.2.1. Adding an Alarm Rule
1. Click the New button.
2. Enter a short description for the new rule in the Add Rule field.
3. Choose conditions and actions. Click the …... button in the alarm field
to set up a schedule for the rule. These selections are described in the
following sections.
4. Click the Set button to save the rule.
Alarm Conditions
The follow alarm conditions can be set to trigger the alarm:
General Motion Detection
When configuring a camera, a detection area can be specified for General
Motion Detection. After the detection area is specified, detection can be
activated and an alarm handling scheme configured in this menu.
Clicking on the Detail button will pull up a menu listing all the devices with
General Motion Detection active.
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From this menu, click the checkboxes next to the cameras that have General
Motion Detection configured. Optionally, check the All Cameras check box to
use all the cameras available. Click the OK button to exit the menu.
Foreign Object Detection
When configuring a camera, a detection area can be specified for Foreign
Object Detection. After the detection area is specified, detection can be
activated and an alarm handling scheme configured in this menu.
Clicking on the Detail button will pull up a menu listing all the devices with the
Foreign Object Detection active.
From this menu, click the checkboxes next to the cameras that have Foreign
Object Detection configured. Optionally, check the All Cameras check box to
use all the cameras available. Click the OK button to exit the menu.
Forbidden Area Detection
When configuring a camera, a detection area can be specified as forbidden for
the Forbidden Area Detection function. After the area is specified, detection
can be activated and an alarm handling scheme configured in this menu.
Clicking on the Detail button will pull up a menu listing all the devices with the
Forbidden Area Detection active.
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From this menu, click the checkboxes next to the cameras that have a
Forbidden Area configured. Optionally, check the All Cameras check box to use
all the cameras available. Click the OK button to exit the menu.
Intrusion Detection
When configuring a camera, a detection area can be specified for Intrusion
Detection. After the detection area is specified, detection can be activated and
an alarm handling scheme configured in this menu.
Clicking on the Detail button will pull up a menu listing all the devices with the
Intrusion Detection active.
From this menu, click the checkboxes next to the cameras that have Intrusion
Detection configured. Optionally, check the All Cameras check box to use all
the cameras available. Click the OK button to exit the menu.
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Going Out Detection
When configuring a camera, a detection area can be specified for Going Out
Detection. After the detection area is specified, detection can be activated and
an alarm handling scheme configured in this menu.
Clicking on the Detail button will pull up a menu listing all the devices with the
Going Out Detection active.
From this menu, click the checkboxes next to the cameras that have Going Out
Detection configured. Optionally, check the All Cameras check box to use all
the cameras available. Click the OK button to exit the menu.
Missing Object Detection
When configuring a camera, an object can be specified for Missing Object
Detection. After the object is specified, detection can be activated and an
alarm handling scheme configured in this menu.
Clicking on the Detail button will pull up a menu listing all the devices with
Missing Object Detection active.
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From this menu, click the checkboxes next to the cameras that have Missing
Object Detection configured. Optionally, check the All Cameras check box to
use all the cameras available. Click the OK button to exit the menu.
Tampering Detection
When configuring a camera, a detection sensitivity and trigger threshold can be
specified for the Tampering Detection. After the detection sensitivity is
specified, detection can be activated and an alarm handling scheme configured
in this menu.
Clicking on the Detail button will pull up a menu listing all the devices with the
Tampering Detection active.
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From this menu, click the checkboxes next to the cameras that have Tampering
Detection configured. Optionally, check the All Cameras check box to use all
the cameras available. Click the OK button to exit the menu.
Camera Motion Detection
When configuring a camera, a detection area can be specified for Camera
Motion Detection. After the detection area is specified, detection can be
activated and an alarm handling scheme configured in this menu.
Clicking on the Detail button will pull up a menu listing all the devices with
Camera Motion Detection active.
From this menu, click the checkboxes next to the cameras that have Camera
Motion Detection configured. Optionally, check the All Cameras check box to
use all the cameras available. Click the OK button to exit the menu.
Virtual Fence
When configuring a camera, a detection area can be specified for Virtual Fence.
After the detection area is specified, detection can be activated and an alarm
handling scheme configured in this menu.
Clicking on the Detail button will pull up a menu listing all the devices with
Virtual Fence Detection active.
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Tailgating Detection
When configuring a camera, a detection area can be specified for Tailgating
Detection. After the detection area is specified, detection can be activated and
an alarm handling scheme configured in this menu.
Clicking on the Detail button will pull up a menu listing all the devices with the
Tailgating Detection active.
From this menu, click the checkboxes next to the cameras that have Tailgating
Detection configured. Optionally, check the All Cameras check box to use all
the cameras available. Click the OK button to exit the menu.
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Sensor Input
The alarm is triggered by a sensor input. For example this may include doorway
entry sensors that are connected to the camera system. Clicking on the Detail
button will pull up the Sensor Input Settings menu, listing all the cameras. From
this menu, click the checkboxes next to the cameras that will be used to trigger
the Alarm. Optionally, check the All Cameras check box to use all the cameras
available. Click the OK button to exit the menu.
Clock Alarm
When a preset time is reached, the alarm is triggered. The Clock Alarm is
triggered only on the day it is configured. Clicking on the Detail button will pull
up the Clock Alarm menu.
From this popup select the hour and minute the alarm will be triggered. Click
the OK button to exit the menu.
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Disk Error
The alarm is triggered when a disk drive failure occurs.
Video Loss
When video input is lost, the alarm is triggered. Clicking on the Details button
will pull up the Video Loss Settings menu, listing all the cameras. From this
menu, click the checkboxes next to the cameras that will be used to trigger the
Alarm. Optionally, check the All Cameras check box to use all the cameras
available. Click the OK button to exit the menu.
Alarm Actions
The following alarm actions can be taken when the alarm is triggered:
Event Log
The system issues event messages when the alarm is triggered.
Recording Controls / Video Popup
When the alarm is triggered, the system records video onto the storage. Clicking
on the Action button will pull up the Recording Settings menu.
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Use the checkboxes within to select cameras that will be recorded. Optionally,
check the All Cameras check box to use all the cameras available. Click the OK
button to exit the menu.
E-Map
When the alarm is triggered, a popup video appears on the local client.
Clicking the Action button will pull up a menu.
In the Template Prompt field type a description or information that will be
displayed in the video popup screen. Click the OK button to exit the menu.
Video Alarm Panel
This will display the video feed thumbnail in the video alarm panel for review
and playback.
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PTZ Control
When the alarm is triggered, a Pan-Tilt-Zoom action can be set to slew the
camera to a particular position. For example, clicking on the Action button
brings up the PTZ Action Settings menu. In this menu:
1.
Choose a camera from the list.
2.
Select a preset point from the Pan to Preset dropdown that the
camera will pan to.
3.
Select the preset that the camera will return to from the Restore
Presets dropdown.
4.
Specify a duration that the camera will stay at the Pan to Action
preset before returning to the Restore to Preset preset using the
Duration slider. Click Apply to save the settings.
5.
Click OK to exit the menu.
Alarm Sound
When the alarm is triggered, the system will play an audible alarm sound.
Clicking on the Action button will pull up the Warning Sound menu, listing
available sounds.
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Choose a sound by clicking the radio box next to the desired sound. Click the OK
button to exit the menu.
E-Mail
When the alarm is triggered, an E-Mail will be sent. Checking this option will
bring up the E-mail Settings menu.
1. In the SMTP Server tab, under the E-mail Server heading, you may either
enter the URL (such as smtp.abc.com) or IP address of the SMTP server
that the Server will use to deliver E-mail notifications. The SMTP server
configured here must support Unicode Transformation Format-8 (UTF-8)
encoding.
2. Enter the user name for the Server email account in the Username field.
3. Enter the password for the Server email account in the Password field.
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4. Enter a valid E-mail address in the Reply Address field. This address will
be the default sender listed in E-mails sent from the Server.
5. Enter one or more E-mail addresses in the Recipients: field. These
address(es) will receive notifications from the Server. Multiple addresses
can be entered by separating individual addresses with semi -colons “;”.
6.
Enter
the
subject
of
your
notification
E-mails,
e.g.,
Server-
xxxsite1notification in the E- Mail Title field.
7. Enter a short message in the large field to describe the Server or a
surveillance network.
8. (Optional) Click Test to send a test message to the E-mail addresses
listed.
9. Click the OK button to exit E-mail settings.
SMS
When the alarm is triggered, an SMS message will be sent. Checking this option
will bring up the SMS Settings menu.
Note: Drivers for supported GSM/GPRS modems have already been installed on the
server. Currently, only the WaveCOM-M1206B is supported. Use COM1 on the
Server to connect to a GSM modem.
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1. In the Contact Number field, enter the phone numbers that will receive
SMS notifications. Be sure to include the area code, e.g., “86”, in front
of phone numbers. Use commas, “,” to separate individual phone
numbers.
2. Use the slider bar to select a delay between the occurrence of an event
and SMS message delivery.
3. (Optional) If a SIM PIN is required, enter the PIN code in the PIN field.
Note that applying incorrect PIN code may disable your SIM card.
Note: To change the PIN code, remove the SIM card from your GSM modem. Use a
cell phone to change the PIN code and then re -install SIM card into the GSM modem.
Changing PIN codes is not recommended because a configuration failure may disable
your SIM card.
4. In the SMS Content field, type a simple description to include in the
outgoing SMS messages
5. (Optional) Click Test to send a test message to the phone numbers listed.
6. Click the Apply button to apply the changes.
7. Click the OK button to exit SMS settings.
Relay Output
When the alarm is triggered, a signal will be relayed to an external source such
as a light switch, siren, or other external link. Clicking on the Action button
brings up the External Relay Settings menu. In this menu:
1.
Choose a camera from list.
2.
Select an output port to relay to.
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3.
Select output duration, from 0 to 60 seconds.
4.
Click the OK button to exit the menu.
Alarm Scheduling
When the alarm is created, click the ……button located in the scheduling column
of the alarm listing to bring up the Alarm Rule Schedule menu. This displays a
table with the days of the week as the columns, and hours as the rows, allowing
the user to schedule the alarm on exact hours.
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From this menu, use the following steps to schedule the alarm:
1. Choose the rule that you wish to apply the schedule to.
2. Click the Enable or Disable button to bring up a “paintbrush.”
3.
Click the cursor on the table to “paint” in a schedule. You may click and
drag to paint a wide area.
For example, if you wish to disable the alarm on Tuesday at 6pm, you would
click the box Tuesday-18:00. Disabled time periods are highlighted in yellow.
Click the OK button to apply the changes and exit the menu.
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10.3. Alarms View and Notification
There are three main ways that Alarm information is displayed when in the live
view mode.
10.3.1. Live View Event Log
The first way that Alarms are displayed is in the Event Log section of the live
view screen. As alarms come in, they are displayed in this area. The area can be
minimized using the double arrow at the top right corner of the area.
The Event Log displays the camera the alarm occurred on, the date, the alarm
type, and if applicable a link to the live-view feed of the camera. Clicking on
the link will open the camera’s live-view in a popup.
10.3.2. Alarm Popups
Some alarms can be configured to display a popup window when triggered.
When the alarm is triggered the Open Popup Window button will flash
red. When this occurs, clicking the button will open a popup.
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The popup will display the alarm trigger condition, the camera that triggered
the alarm as well as live feed from this camera, the time of the alarm, and a
custom configurable message. Any additional popups can be viewed using the
left and right arrows located below the video feed.
Setting Popup Sleep Time
A skip time, in which similar alarms will not trigger a popup for the camera in
question, can be configured in the Alarm Sleep Time box. Using the drop-downs,
specify the number of minutes and seconds of skip time. Click Apply to save
your settings.
Clicking the OK button will close the window and save the sleep settings.
Clicking the Cancel button will close the window without saving the sleep
settings.
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10.3.3. Video Panel
Alarms can be configured to display in the Video Panel, located to the left of
the main viewing area. When an alarm configured in this manner is triggered, a
thumbnail of the triggering event will be displayed in the panel, and actions can
be taken from this panel.
Note: VI Panel functionality can also be enabled under Server > Other Tasks > VI
Panel in the VMS Console.
Playback from Video Alarm Panel
The server is configured to record up to 45 minutes of video after an alarm is
triggered. To play back this video, right click the thumbnail and select Play>
[Time Length]. A popup will open with the desired playback. Time lengths
available are dependent on, and will not exceed the post-alarm recording time
set in Pre/Post Alarm Recording Settings.
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Tagging an Alarm Thumbnail
Another unique feature of alarms in the alarm panel, is that they can be tagged
for future reference. To tag the alarm, right-click the thumbnail and select
Mark > [Label]. Labels available are dependent on system configurations, but
the default labels are Mark, Check, Clear, Suspicious.
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10.4. Event Log
The event log is a comprehensive repository of all the events that occur on the
system. To access the event log after logging into the system, the system log
can be accessed by right-clicking the Server entry and choosing the View Log
entry. The View Log window will display.
The log viewer displays events, split into three types, System events, which deal
with individual modules, Camera events, which deal with cameras and
Operational events which deal with users.
Note: Event Log can also be viewed by clicking Server Entry > Common Tasks >
Common Server Tasks > View Log or Server > General Tasks > View Log in
the VMS Console.
10.4.1. Exporting a Log
If log entries exist, they may be exported by clicking on the Export Log button
at the bottom of the View Log screen. This will open a dialog box, which
prompts the user to choose a location, and fill in a name for the saved log. Fill
out the location and filename information and click OK to save the logfile.
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10.4.2. Searching the Event Log
Within the View Log screen, click the Query button to bring up the Query Log
dialog box.
Within this dialog, the user may choose to narrow the search to the three major
event types by selecting the checkbox beside the event type:
System Type
These are errors that occur within individual system modules. In the
corresponding selection box, the user can specify a severity (debug, warning,
error and fatal in increasing severity) of the event. The user may also choose to
search all of the severities.
Module Name
The corresponding subfield for System Type is Module Name. In this selection
box, the user can specify a module to search for errors on. The user may also
choose to search over all modules by choosing All.
Event Type
These include errors that occur with cameras. Events include motion detection,
video loss, sensor input, clock alarm, disk error and RAID failure. The user may
also choose to search over all these types.
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Source Device
This subfield contains a list of all the cameras installed on the system. The
events can be further narrowed to focus on a single camera by choosing it, or
the search can be done over all cameras by choosing All.
Operation Type
These events include the console startup and stop, system usage, and other
events that occur during system operation.
User Name
Using the User Name subfield a search can be narrowed down to an individual
user. This selection list contains all the users configured on the system. All the
users can be included by selecting All.
Performing a Search
To perform a search of the log files:
1. If desired, narrow the search by selecting an event type and subfield to
search over. More than one event type can be searched.
2. Choose a start date and an end date to search over using the calendar
drop-downs.
3. If desired, click Select time and select an hour and minute for the start
and end times to further narrow the search.
4. Click the Query button. The results will show in the main View Log Screen.
Mousing over individual entries will display the details for that entry at
the bottom of the Log Viewer.
10.4.3. Event Log Setup
The event log settings can be changed by clicking on the Set button located at
the bottom of the View Log screen.
From this screen, the slider can be adjusted set the number of days that the
system will store each type of log. Days range from 10 to 90 days.
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10.4.4. Log for Object Counting
Users can adjust the object counting duration and see the statistical results by
choosing the Counting tab in the View Log Window.
Object counting report can be exported by clicking the Report button:
1.
Input the report name and report descriptions:
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
Report name: Cannot be NULL. MAX: 64 bytes.

Report description: MAX: 1024 bytes.
2.
Select the report format.
3.
Specify a directory for file saving.
10.4.5. System Alarm View
In addition to the event log, the system alarms will also be displayed at the
bottom of the Live View screen.
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Chapter 11. Search and Playback
In many cases, such as investigations or for reference purposes, it may be useful
to be able to replay video streams. The Server has the ability to store video
from the IP cameras, as well as playback and export this video information.
11.1. Introduction
Note: You must be logged into a server to access playback functionality.
The VMS has 3 distinct playback functions:

Time Search – Plays back according to a time period specified by the
user.

VI Search – Applies a VI functionality to a recorded video stream.

Event Search – Searches the video stream for distinct events.
Note: Event Search is recommended rather than VI Search, since VI Search uses
more bandwidth.
These functions may be accessed by clicking on the Playback tab located
directly above the Device Browser window in the live view screen.
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11.2. Date/Time Search
Time based playback can be accessed using the Time Search tab at the top of
the screen. This search allows you to specify the time of the clip you want to
view.
11.2.1. Time Selection
There are two types of time selections that can be made: Recent Time and
Specified Time.
Recent Time
To perform a recent time search, click the Recent option in the time selection
box. Choose one of the simple time choices to perform playback/search from
that time period.
Specified Time
A specified time search can be selected by choosing the Specify Time option
from the time selection box, and involves defining a time and date for the
playback/search. Using the calendar and time boxes, specify a specific period to
search/playback.
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11.2.2. Use of 1x/4x Views
Users have the option of viewing up to 4 recorded video streams at once, or just
one stream at a time. Either of these options can be chosen by clicking on
corresponding button in the button area above the main view screen. In both
cases functionality and operation is the same.
Note: 4x view is not available for SMR series.
11.2.3. Camera Selection
Once a time period has been selected, the cameras available for each period
will be listed in the Camera List. These cameras can then be dragged into one
the search/playback box(es).
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11.2.4. Timeline
After choosing the cameras to view, the timeline for the camera is displayed
below the video window.
The timeline window displays a graphic representation of the video information
available for the camera on the date and timeframe you have chosen in the
Select Date window. You may choose to reset the timeframe to be displayed by
using the dropdown at the top of the timeline.
The timeline will, at most, show a period of a little more than 3 hours. If the
timeframe that you desire to view is larger than this, the remaining portion of
the timeline can be viewed by using the scrollbar located beneath the timeline.
The amount of time displayed in the timeline can also be adjusted using the
slider located next to the scrollbar. Sliding the indicator toward the right will
cause a smaller amount of time to be displayed along the length of the timeline.
In 4 camera mode, the timelines for the separate feeds will be locked to the
same time period.
Once a timeline is loaded, the viewer will be able to see what kind of
information is available. The timeline will be divided into 5-minute segments,
with each segment colored according to what type of information it contains.
The colors are explained below:
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Color
Light Grey
Meaning
The camera was set to Record
Always and there is video
Yellow
Video due to an alarm trigger
Dark Grey
There is no video for this segment.
There are also two types of events that will be recorded on the timeline. These
events will be displayed as vertical striping on the normal color. If a motion
sensor has been triggered during a period of recording, vertical red stripes will
appear, and if another type of sensor (pressure, window/door, etc) is triggered,
vertical green stripes will appear.
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11.2.5. Playback
Once a timeline has been loaded, you may choose the point to begin playback.
This is done by clicking the timeline. After selecting the start point you may
start playback.
To start playback of a camera’s video feed, ensure that the video is selected
(the pane, timeline and camera name will be highlighted in yellow). Select
feeds by clicking the corresponding pane, timeline, or camera name. Once you
have selected a camera, you may use the buttons in the Playback Control Area
to control the playback. Playback time is denoted above the control buttons.
Note: The system may take a while to buffer the video before playback starts. A
status line above the timeline will indicate portions that have been buffered.
Jumping to unbuffered points in the video will cause the system to display an
error message.
Clicking on a selected portion of the timeline will cause playback to jump to the
point that you have clicked on. You must start playback separately for each feed
you wish to view.
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The following table explains the buttons:
Starts video playback.
Reverses video playback.
Stops video playback.
Jumps to the next segment.
Jumps to the previous segment.
Clears the cue-in and cue-out markers.
Set Cue-In marker for clip start
Set Cue-Out marker for clip end
Loop, continuous playback within Cue-In & Cue-Out
Saves video clips/Exports selected clips.
Deletes selected clips
Real time mode
Frame by frame mode
Just key frame mode
Advanced Video Settings
Right-clicking a panel and selecting Advanced Video Settings will bring up a
menu that allows you to drag sliders and adjust the following:
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
Brightness

Saturation

Contrast

Hue
Synchronized Playback
At most 4-channel concurrent and synchronized playback can be displayed by
clicking the Sync button in the button area.
Note: 4-channel synchronized playback is not available for SMR series.
Capturing Screenshot
1. Click the Capture button located in the button area.
2. In the Path field enter a file path and filename for the screenshot.
Alternately, you may also click Browse and select a file path.
3. (Optional) You may click Remove Mosaic and enter a valid Username
and Password to remove any privacy-mask mosaicing.
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4. Click OK to save the screenshot.
Capturing Video Clip
1. Make sure that the video clip is playing.
2. When the beginning of the segment to be captured is reached, click the
Cue In button.
3. When the end of the segment to be captured is reached, click the Cue
Out button.
4. Click the Save Video Clip button beside the Cue In and Cue Out buttons.
A system popup will open prompting for a filename and location for the
video clip.
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5. (Optional) Change the filename and file path. If you do not change the
file details, the default save location for the video clip will be your
installation path.
6. (Optional) You may click Remove Mosaic and enter a valid Username
and Password to remove any privacy-mask mosaicing.
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11.3. VI Search
A VI search involves applying VI to existing recorded video in order to locate a
specific event or action. To access the VI search, click the VI Search tab in the
Playback context.
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11.3.1. Creating a VI Search
Time Selection
There are two types of time selections that can be made for each playback:
Recent Time and Specified Time.
Recent Time
To perform a recent time search, click the Recent option in the time selection
box. Choose one of the simple time choices to perform playback/search from
that time period.
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Specified Time
A specified time search can be selected by choosing the Specify Time option
from the time selection box, and involves defining a time and date for the
playback/search.
Using the calendar select a date for search/playback. Once a date is selected,
clicking on the boxes will allow you to specify a specific period to
search/playback in 10 minute increments.
Camera Selection
Once the search time range has been specified, a list of cameras with video
recorded during the period specified will appear in the Camera List.
Select a camera to perform the VI search on by clicking its entry. This will
display an initial thumbnail of the camera output.
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Setting New Search Criteria
To create a New VI search:
1.
New in the playback control.
2.
Follow directions in the following sections to set up the VI search.
3.
Once the VI search is set up select either:

Search All – Finds all events within the search range that trigger
the VI set up.

Search Step – Finds the first event that triggers the VI, then
stops. The next event can be found by repeating the same search.
4.
Click Search to begin the VI Search.
General Motion Detection
General motion detection involves detecting motion in specified areas. To set
up General Motion Detection:
1. Select General Motion Detection from the Event Type dropdown.
2. New button to create a detection window. Up to 3 detection windows
can be set for each camera. The current window will be highlighted
with a red border.
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3. Click and drag the white dots along window border of a window to
resize or reshape the window. Click the interior of windows and hold to
drag to reposition them. Move and resize windows until the area of
detection is covered.
4. Adjust the sliders in the Playback Control section. (Settings will be applied to
all existing windows)

Sensitivity – Adjusts window sensitivity from 0 (low) to 100 (high).
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
Trigger - Adjusts the amount of change allowed before and event
is triggered.
Tampering Detection
Tampering detection involves using the software to determine when the camera
has been improperly moved or redirected. To configure:
1. Select Tampering Detection from the Event Type dropdown.
2. Adjust the sliders:

Sensitivity – Adjusts window sensitivity from 0 (low) to 100 (high).

Trigger - Adjusts the amount of change allowed before an event
is triggered.
Intrusion Detection
Intrusion detection involves using the software to analyze the video feed and
detect intrusion in specified areas. To configure:
1. Select Intrusion Detection from the Event Type dropdown.
2. Select Define Detection Zone and click the New button to create a new
window. Up to 3 detection windows can be set for each camera. The
current window will be highlighted with a red border.
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3. Click and drag the white dots along window border of a window to resize
or reshape the window. Click the interior of windows and hold to drag to
reposition them. Move and resize windows until the area of to be secured
is covered.
4. Select Define Object and click the New button to create an object box.
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5. Click and drag the white dots along the window border to resize it and
define the minimum size of objects that will be detected.
6. Adjust the sliders in the Playback Control section. (Settings will be
applied to all existing windows)

Sensitivity – Adjusts window sensitivity from 0 (low) to 100 (high).

Duration (Msec) - Adjusts how much time between each check of
the window for intrusions.
Missing Object Detection
Missing object detection involves using the software to analyze the video feed
and detect missing objects larger than a certain size. To configure:
1. Select Missing Object Detection from the Event Type dropdown.
2. Select Define Detection Zone and click the New button to create a
new window. Up to 3 detection windows can be set for each camera.
The current window will be highlighted with a red border.
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3. Click and drag the white dots along window border of a window to
resize or reshape the window. Click the interior of windows and hold
to drag to reposition them. Move and resize windows until the area to
be secured is covered.
4. Select Define Object and click the New button to create an object box.
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5. Click and drag the white dots along the window border to resize it
and define the minimum size of the object(s) that will be secured.
6. Adjust the sliders in the Playback Control section. (Settings will be
applied to all existing windows)

Sensitivity – Adjusts window sensitivity from 0 (low) to 100 (high).

Duration (Sec) - Adjusts how much time an object is missing
before an event is triggered.
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Foreign Object Detection
Foreign object detection involves using the software to analyze a video feed and
detect objects that do not belong. To configure:
1. Select Foreign Object Detection from the Event Type dropdown.
2. Select Define Detection Zone and click the New button to create a
new window. Up to 3 detection windows can be set for each camera.
The current window will be highlighted with a red border.
3. Click and drag the white dots along window border of a window to
resize or reshape the window. Click the interior of windows and hold
to drag to reposition them. Move and resize windows until the area of
detection is covered.
4. Select Define Object and click the New button to create an object
box.
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5. Click and drag the white dots along the window border to resize it and
define the minimum size of foreign objects that will be detected.
6. Adjust the sliders in the Playback Control section. (Settings will be
applied to all existing windows)

Sensitivity – Adjusts window sensitivity from 0 (low) to 100 (high).

Duration (Sec) - Adjusts the amount of time before an object
triggers an event.
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Forbidden Area Detection
Forbidden area detection involves using the software to analyze the video feed
and immediately detect any object in specified areas. To configure:
1. Select Forbidden Area Detection from the Event Type dropdown.
2. Select Define Detection Zone and click the New button to create a
new window. Up to 3 detection windows can be set for each camera.
The current window will be highlighted with a red border.
3. Click and drag the white dots along window border of a window to
resize or reshape the window. Click the interior of windows and hold to
drag to reposition them. Move and resize windows until the forbidden
area is covered.
4. Select Define Object and click the New button to create an object box.
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5. Click and drag the white dots along the window border to resize it and
define the minimum size of objects that will be detected.
6. Adjust the sliders in the Playback Control section. (Settings will be
applied to all existing windows)

Sensitivity – Adjusts window sensitivity from 0 (low) to 100 (high).

Interval - Adjusts how much time between each check of the
forbidden area.
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Virtual Fence
Virtual fence involves using the software to create a fence-crossing detection of
the demanding object. To configure:
1. Select Virtual Fence from the Event Type dropdown.
2. Select Define Detection Zone and click the New button to create a
new window. Up to 3 detection windows can be set for each camera.
The current window will be highlighted with a one/two-way arrow (blue
means “in”, green means “out”).
3. Click and drag the white arrows along the window border around the
one/two-way arrow to resize the space between the fences/adjust the
length of the fences.
4. Turn the window border with the orange arrow to change the directions
of the fences.
5. Select Define Object and click the New button to create an object box.
6. Click and drag the white dots along the window border to resize it and
define the minimum size of objects that will be detected.
7. Adjust the sliders in the Playback Control section. (Settings will be
applied to all existing windows)

Sensitivity – Adjusts window sensitivity from 0 (low) to 100 (high).

Duration (Sec) – Adjusts how much time between each check for
the fence-crossing.
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Going Out Detection
Going Out detection involves using the software to analyze the video feed and
immediately detect any object in specified areas. To configure:
1. Select Going Out Detection from the Event Type dropdown.
2. Select Define Detection Zone and click the New button to create a
new window. Only 1 detection window can be set for each camera. The
current window will be highlighted with a red border.
3. Click and drag the white dots along window border of a window to
resize or reshape the window. Click the interior of windows and hold to
drag to reposition them. Move and resize windows until the Going Out
boundary is done.
4. Select Define Object and click the New button to create an object box.
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5. Click and drag the white dots along the window border to resize it and
define the minimum size of objects that will be detected.
6. Adjust the sliders in the Playback Control section. (Settings will be
applied to all existing windows)

Sensitivity – Adjusts window sensitivity from 0 (low) to 100 (high).

Interval - Adjusts how much time between each check of the
forbidden area.
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Tailgating Detection
Tailgating Detection involves using the software to create a fence-crossing
detection of the demanding object. To configure:
1. Select Tailgating Detection from the Event Type dropdown.
2. Select Define Detection Zone and click the New button to create a
new window. Only 1 detection window can be set for each camera.
3. Click and drag the arrow to adjust the position and direction.
4. Select Define Object and click the New button to create an object box.
5. Click and drag the white dots along the window border to resize it and
define the minimum size of objects that will be detected.
6. Adjust the sliders in the Playback Control section. (Settings will be
applied to all existing windows)

Sensitivity – Adjusts window sensitivity from 0 (low) to 100 (high).

Duration (Sec) – Adjusts how much time between each check for
the fence-crossing.
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11.3.2. Saving/Retrieving a VI Search
Once the VI search is setup, you may save it by clicking the Save button. The
system will prompt you for a name. Saved VI searches can also be retrieved
using the Search for dropdown, or by clicking the Next button.
11.2.3. Using the Search Results
Selecting the Result
Search result thumbnail(s) will be displayed in the results box.
Clicking the thumbnail will select the detection instance. The following
information fields are available for each instance:

Camera Name – The camera used to capture the video.
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
Event Time – The time the event occurred.

Event Type – The type of VI detection that the event triggered.

Label – A user-defined label (optional).

Updated – The last time the event was updated.

Note – A simple comment or note for the clip.
Result Playback
Once a result is selected by clicking on it, playback can be started by double clicking
on the thumbnail. Alternatively, you may right-click the thumbnail and click Play. A
ten minute clip containing the event will begin playing, with the start time
synchronized with the start of the
event.
The following functions are available for playback:
Starts video playback.
Reverses video playback.
Stops video playback.
Jumps to the next segment.
Jumps to the previous segment.
Clears the cue-in and cue-out markers.
Set Cue-In marker for clip start
Set Cue-Out marker for clip end
Loop, continuous playback within Cue-In & Cue-Out
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Enable / Disenable loop. Loop to continuous playback
within Cue-In & Cue-Out.
Saves video clips/Exports selected clips.
Snapshot
Real time mode
Frame by frame mode
Just key frame mode
Playback Synchronization
Search results can be sent to the time-based playback window for comparison
with other video streams using the Synchronize Playback function. This action
will send the 10 minute segment containing the detected event to the timebased playback window.
Capturing Screenshot
To capture a screenshot:
1.
Click the Capture button located in the button area.
2.
In the Path field enter a file path and filename for the screenshot.
Alternately, you may also click Browse and select a file path.
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3.
(Optional) You may click Remove Mosaic and enter a valid
Username and Password to remove any privacy-mask mosaicing.
4.
Click OK to save the screenshot.
Capturing Video Clip
To capture a video segment:
1.
Click the Cue In button, and place the marker at the start of the
segment to be captured.
2. Click the Cue Out button, and place the marker at the end of the
segment to be captured.
3. Click the Save Video Clip button located in the control area
beside the Cue In and Cue Out buttons. A system popup will open
prompting for a filename and location for the video clip.
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4.
(Optional) Change the filename and file path. If you do not change
the file details, the default save location for the video clip will be
your installation path.
5.
(Optional) You may click Remove Mosaic and enter a valid
Username and Password to remove any privacy-mask mosaicing.
Logging and Noting
Clicking the Note tab beside the log entry will let you tag and note the search
result for future references.
You may choose one of the following:

Label – Select one of the defined labels.

Note – A short description for the video clip.
Label Setup
Clicking Advanced from the note context will bring up the label setup menu.
To add a label:
1. Enter a name in the Advanced Settings field.
2. Click Add. The new label will appear in the LabelName table. Future
clips may be tagged with this label.
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11.4. Event Search
An event search involves searching for multiple tagged events over one more
cameras. To access Event search, click the Event Search tab in the Playback
context.
11.4.1. Creating an Event Search
Time Selection
There are two types of time selections that can be made: Recent Time and
Specified Time.
Recent Time
To perform a recent time search, click the Recent option in the time selection
box. Choose one of the simple time choices to perform playback/search from
that time period.
Specified Time
A specified time search can be selected by choosing the Specify Time option
from the time selection box, and involves defining a time and date for the
playback/search.
Using the calendar select a date for search/playback. For an event search,
multiple dates can be selected by clicking on the calendar and dragging the
cursor to select multiple dates. Multiple areas can be selected by pressing the
control key and selecting additional dates.
Once a date or dates are selected, clicking on the boxes will allow you to
specify a specific period to search/playback in 10 minute increments.
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Camera Selection
Once the search time range has been specified, a list of cameras with video
recorded during the period specified will appear in the Camera List.
Select a camera to perform the event search on by clicking its entry. Multiple
cameras can be selected for the search.
Setting Event Search Criteria
1. Choose an Event Type and/or a Label to search for. Selecting Ignore
will search for all labels.
2. Click Search to begin the search. Results will display in the Search
Results panel.
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11.4.2. Using the Search Results
Selecting the Result
Search result thumbnail(s) will be displayed in the results box.
Clicking the thumbnail will select the detection instance.
The following information fields are available for each instance:

Camera Name – The camera used to capture the video.

Event Time – The time the event occurred.

Event Type – The type of VI detection (if any) that the event triggered
(optional).
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
Label – A user-defined label (optional).

Updated – The last time the event was updated.

Note – A simple comment or note for the clip.
Result Playback
Once a result is selected by clicking on it, playback can be started by double clicking
on the thumbnail. Alternatively, you may right-click the thumbnail and click Play. A
ten minute clip containing the event will begin playing, with the start time
synchronized with the start of the event.
The following functions are available for playback:
Starts video playback.
Reverses video playback.
Stops video playback.
Jumps to the next segment.
Jumps to the previous segment.
Clears the cue-in and cue-out markers.
Set Cue-In marker for clip start
Set Cue-Out marker for clip end
Loop, continuous playback within Cue-In & Cue-Out
Enable / Disenable loop. Loop to continuous playback
within Cue-In & Cue-Out.
Saves video clips/Exports selected clips.
Snapshot
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Real time mode
Frame by frame mode
Just key frame mode
Playback Synchronization
Search results can be sent to the time-based playback window for comparison
with other video streams using the Synchronize Playback function. This action
will send the 10 minute segment containing the detected event to the timebased playback window.
Capturing Screenshot
To capture a screenshot:
1. Click the Capture button located in the button area.
2. In the Path field enter a file path and filename for the screenshot.
Alternately, you may also click Browse and select a file path.
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3. (Optional) You may click Remove Mosaic and enter a valid Username
and Password to remove any privacy-mask mosaicing.
4. Click OK to save the screenshot.
Logging and Noting
Clicking the Note tab beside the log entry will let you tag and note the search
result for future references.
You may choose one of the following:
1. Label – Select one of the defined labels.
2. Note – A short description for the video clip.
Label Setup
Clicking Advanced from the note context will bring up the label setup menu.
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To add a label:
1. Enter a name in the Advanced Settings field.
2. Click Add. The new label will appear in the LabelName table. Future
clips may be tagged with this label.
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Chapter 12. Remote Web Client and
SPhone Client for Simple Use
(Optional)
For remote users, there are 3 methods for viewing.
1. Remote Client: install Remote Client on remote PCs for live view and
playback.
2.
Web Client: use the browser IE (Internet Explorer) and input the IP
address of the camera for live view and playback.
3.
Mobile Client: install the Sphone Client app on iOS or Android mobile
devices for basic live viewing.
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12.1. Starting the Web Client
Launch Microsoft Internet Explorer 7.0 (or above) and enter your VMS Server IP
address
+
“/webclient”
in
your
web
browser’s
URL
location,
eg.
http://172.18.6.9/webclient to download the Web Client application.
Note: Please check the web server settings in the VMS console first.

Username – The username for the domain. Default username is
admin.

Password – The password for the domain. Default password is
admin.

Language –Options for the interface languages.
Click Login after the username and password are entered.
After logging in, the live view page will be displayed on the web browser.
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12.1.1. Checking the Software Version
Users can see the software version at the lower left corner of the window after logging
in.
12.1.2. Use of 1x/4x views
Users have the option of viewing up to 4 recorded video streams at once, or just
one stream at a time. Either of these options can be chosen by clicking on
corresponding button in the button area above the main view screen. In both
cases functionality and operation is the same.
12.1.3. PTZ Control
Cameras equipped with Pan-Tilt-Zoom functionality can be controlled directly
within the Web Client. These controls can be found in the PTZ Control window
within the live view screen.
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12.1.4. Playback Settings
Users can select the (1) time and (2) camera, and then use the (3) time line and (4)
playback control panel to do the playback.
Note: For more details of PTZ Control and Playback Control, please refer to PTZ
Control and Playback sections in this chapter.
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12.2. Installing and Starting the SPhone Client
on iOS Devices
12.2.1. Installing the SPhone Client (Optional)
Download the SPhone Client from App Store on the iPhone desktop.
12.2.2. Starting the SPhone Client
Note: Please check the web server settings in the VMS console first.
After the SPhone Client installation is done, a login window will pop up.

IP Address: The IP address for the VMS/NVR Server.

Port: The login port for SPhone Client. Default port number is 80.
Note: The port number should be the same with the web server port.

Username – The username for the domain. Default username is
admin.

Password – The password for the domain. Default password is
admin.
Click Done button on the upper right corner after the port, username and
password are entered.
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12.2.3. Checking the Software Version
Users can see the software version at the lower right corner of the window after
logging in.
12.2.4. Live View/Playback on the SPhone Client
You can use live view and playback functionalities through SPhone Client:
At most 6-channel live view can be displayed in the same page.
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Press the
the
The
icon at the upper left to jump to the previous page or press
button on the phone to go to the next page.
icon beside each camera name can be used to check the detailed
information of each camera as follows.
239
240

IP Address: The IP address for the VMS/SMR Server

Resolution: The video resolution of the camera

Quality: The video quality of the camera

Frame Rate : The frame rate of the camera

NVR Server: The VMS/SMR Server name

Server Time
12.3. Installing and Starting the SPhone Client
on Android Devices
12.3.1. Installing the SPhone Client (Optional)
Download the SPhone Client from App Store on the Android phone desktop.
12.3.2. Starting the SPhone Client
Note: Note: Please check the web server settings in the VMS console first.
After the SPhone Client installation is done, a login window will pop up.

IP Address: The IP address for the VMS/NVR Server.

Port: The login port for SPhone Client. Default port number is 80.
Note: The port number should be the same with the web server port.

Username – The username for the domain. Default username is
admin.

Password – The password for the domain. Default password is
admin.
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Click Done button on the upper right corner after the port, username and
password are entered.
12.3.3. Checking the Software Version
Users can see the software version at the lower right corner of the window after
logging in.
12.3.4. Live View on the SPhone Client
You can use basic live view functionalities through SPhone Client:
At most 6-channel live view can be displayed in the same page.
Press the
icon at the upper left to jump to the previous page or press the
button on the phone to go to the next page.
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The
icon beside each camera name can be used to check the
detailed information of each camera as follows.

NVR Server: The VMS/SMR Server name

IP Address: The IP address for the VMS/SMR Server

Resolution: The video resolution of the camera

Quality: The video quality of the camera

Frame Rate : The frame rate of the camera

Server Time
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Chapter 13. System Setup
13.1. Home Page
In the VMS system, the management scope is referred to as a “Domain.”
Managed servers are all part of a “Domain” with uniform access rules and a
single configuration point. For basic local domains this configuration points are
the VMS Console.
13.1.1. Entering the Home Page – VMS Server
Select Setup Button on the menu bar.
The home page appears, listing shortcuts to commonly used functionalities,
system status, and recent events.
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Here are the screen elements:
Common Server Tasks
Lists shortcuts to frequently accessed server functionalities.
Alarm Rule Settings
In the alarm rule settings, you can combine the alarm trigger conditions with
action items such as event notification, video recording, and/or camera
movements. See Alarm Rules for more details.
View Log
The Event Log displays the camera the alarm occurred on, the date, the alarm
type, and if applicable a link to the live-view feed of the camera. See Alarms
View and Notification > Live View Event Log for more details.
Global Schedule
A global schedule can be created to apply to an entire Server. See Scheduling
Recording > Global Scheduling for more details.
Storage
Opens the Storage Manager that allows you to configure storage settings. See
Server Settings > Storage Management for more details.
E-map
When alarms occur, an administrator can quickly locate where the alarms took
place using an E-map. See E-Maps for more details.
Common Camera Tasks
Lists shortcuts to frequently accessed camera functionalities.
Scan for Cameras
Allows you to scan cameras automatically. See Adding Cameras > Automatic
Scan for Cameras for more details.
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Add Cameras
Allows you to add cameras manually. See Adding Cameras > Manually Adding
Cameras for more details.
Common Other Tasks
Lists shortcuts to frequently accessed system tasks.
Account Manager
Allows you to manage user accounts. See Account Manager for more details.
Camera Overview List
Shows the cameras added and their status.
Disk Storage Overview
Shows information about the hard disks.
Recent Key Events
Lists recent important system events. To view all system events, click Show All
at the top right corner. The Event Log will appear. See Alarms View and
Notification > Live View Event Log for more details.
System Health History
Lists the summary of recent user access. To view all history, click Show All at
the top right corner.
System Status
Shows the status of system components.
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13.1.2. Entering the Home Page – Local Domain
Select Domain Server from the side bar. The home page appears, listing
shortcuts to commonly used functionalities and system status.
Here are the screen elements:
Tasks
Lists shortcuts to frequently accessed server functionalities.
Auto Scan NVR
Scans for the existing NVR Servers.
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Add NVR
NVR Server can be added by entering the Server IP.
Edit NVR
Users can change both the setting of the stream port and the IP address by
editing the Server.
Delete NVR
The added NVR Server can be deleted.
Account Manager
Account management for the domain can be performed under the Account
Manager > Account List node. Under this dialog, you may add, delete, and edit
domain users. See Account Manager for more details.
VI Manager
The VI server list can be managed in the VI Manager node in the Server. See
Server Setup > Other Tasks > VI Manager for more details.
DDNS Setting
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DDNS (Dynamic Domain Name Server) is a protocol that enables the camera to
maintain a static connection address, even when its IP changes. Access using
this feature is disabled by default.
Connecting using DDNS requires registration on third-party websites for DDNS
services. Select desired DDNS service website, check the Enable DDNS option,
and fill in valid user name and password. You can then access the camera
through the registered domain name.
Import/Export
Configuration/setup files can be imported/exported to the server. See Server
Setup > Other Tasks > Import/Export or Other Parameters > Other Tasks >
Import/Export for more details
Help
Allows you to access the VMS User Manual.
About
Allows you to view server and client information. See Server Basic Functions >
Viewing Server and Client Information for more details.
Clear SCC Data
Allows you to clear the SCC /VMS data on the Domain Server.
NVR Status
Shows the status of the NVR Server.
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13.2. Server Setup
13.2.1. General Tasks
Here you can access shortcuts for general server settings.
Alarm Rule Settings
In the alarm rule settings, you can combine the alarm trigger conditions with
action items such as event notification, video recording, and/or camera
movements. See Alarm Rules for more details.
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View Log
The Event Log displays the camera the alarm occurred on, the date, the alarm
type, and if applicable a link to the live-view feed of the camera. See Alarms
View and Notification > Live View Event Log for more details.
E-Map
When alarms occur, an administrator can quickly locate where the alarms took
place using an E-map. See E-Maps for more details.
Global Schedule
A global schedule can be created to apply to an entire Server. See Scheduling
Recording > Global Scheduling for more details.
Individual Schedule
Individual schedules, which take precedence over the global schedule, can be
set for each camera. See Scheduling Recording > Individual Scheduling for more
details.
Storage
Opens the Storage Manager that allows you to configure storage settings. See
Server Settings > Storage Management for more details.
Pre/Post Alarm Recording Settings
The Server can trace back and preserve video/images from several minutes
before and after the occurrence of an alarm. See Server Settings > Pre/Post
Alarm Recording Settings for more details.
Email
When the alarm is triggered, an E-Mail will be sent. See Alarm Rules> Alarm
Actions > Email for more details.
SMS
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Configures the SMS setting. See Server Settings > To perform Notification
Setting for more details.
Digital I/O Settings
Allows you to configure digital I/O port settings.
Genera Server Settings
Involves configuring storage quota, server time settings and automatic
correction. See Server Settings > General Server Settings for more details.
Joystick
CH Products IP Desktop USB Joystick is supported for PTZ camera control.
Connect the joystick controller to the USB port. The Joystick Settings Window
will prompt after clicking Joystick. In this window, functions of each button are
listed.
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Button Number
Function
1
Resets all the settings, including page auto-flipping and different
screen divisions.
2
Switches on/off the functionality of switching between preset
viewpoints.
3
Goes to the view of the previous camera.
4
Goes to the view of the next camera.
5
6.
7
8
9
10
11
12
Starts auto pan.
Stops auto pan.
Manually records the video streams.
Pops up an instant playback for five minutes.
Brings up the full screen view.
Captures a snapshot.
Increase the zoom distance.
Decrease the zoom distance.
You may reset the functions by choosing within the dropdown list.
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Software License Mechanism (For Local Client Only)
Extra supported channels can be added by purchasing licenses.
1. Click Browse under Information Storage Address, and enter a file name for
exporting the existing channel information.
2. Click Extract.
3. Send the file (xxx.info) to Surveon’s website
4. After receiving the license file, import it by clicking Add.
5. Check under the domain server to make sure if the channels are added
successfully.
Backup (For Local Client Only)
The video recording can be backed up. Set the time, select the camera, and
choose the saving path for the backup files.
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13.2.2. Other Tasks
Here you can access shortcuts for advanced server settings.
Reboot NVR Server
The Server can be configured to perform a scheduled restart, daily or on a
certain day of the week. Due to the trend of Windows performance degradation
over time, we recommend that a reboot be performed at least once a week.
This function can be found in the Auto Reboot node of the Server.
To configure an auto restart in this menu:
1. Select the Enable Auto Restart checkbox.
2. From the Every dropdown choose a day which you want to schedule an
automatic restart. Options include weekly (Monday – Sunday) or Daily
restarts.
3. From the At dropdown, choose the hour which you want to perform the
restart. Options include every hour of the day.
4. Click the OK button to save your settings.
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VI Manager
When a Video-Intelligent function is performed on the Server, the Server will
contact a VI server to perform the computation for the VI function. The VI
server list can be managed in the VI Manager node in the Server. In this dialog
existing server IPs and ports can be viewed, and the user can choose to add or
remove servers from the list.
Note: Note: At least one VI server must be configured on the system in order to
successfully perform VI functions.
Adding a VI Server
To add a VI server to the server list in this dialog:
1. Click the Add button, the server will respond with a VI form.
2. Fill in the IP address for the new VI server in the IP field.
3. Unless a specific port is desired and configured, leave the Port field
default value, 6004.
4. Click OK to add the server. The server will be added to the VI server list.
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Deleting a VI Server
To remove a VI server to the server list in this dialog:
1. Highlight the listing of the server you wish to remove.
2. Click the Delete button, the server will be removed from the server list.
Schedule Reboot
The client can be setup to automatically restart the client or the computer.
To configure the auto-reboot function:
1. From the client Schedule Reboot popup, check the Reboot box.
2. Select either Reboot Client to schedule a client restart, or System
Restart? to schedule a windows restart.
3. From the Every dropdown, choose the day that you want to schedule
restarts, or you may choose to restart every day.
4. From the At dropdown, choose the scheduled restart time.
Note: Note: Auto-Login should be configured with Auto-restart or you will lose
functionality until a user can be logged-in.
Audio Input
There are two choices available for audio channel selection. These two are
selected using the Primary Audio Channel check box. If checked, the client will
automatically use the audio feed from the selected/highlighted camera during
live view.
Unchecking the box will allow you to select a camera from the Default Camera
drop-down. This camera will provide the audio feed no matter which channel is
selected in live-view.
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Playback Camera List Setting
Playback camera list can be from Live View or from the recording.
Playback Buffer
The Playback Buffer is used for downloading video recordings before the
playback. The reserved safe storage space should be at least 10 GB.
Auto Login
The client can be setup to automatically login after a crash or on startup.
To configure the auto-login function:
1. From the client general settings popup, check the Auto Login box.
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2. If you want to automatically login to the client, enter the following
information:

Client Account – The client account name.

Client Password – The client password.
3. If you want to automatically log into windows after a restart enter the
following information:

Windows Account – The Windows account name.

Windows Password – The Windows password.

Domain – The login domain.
VI Panel
The VMS can be configured to display windows in either 16:9 or 4:3 aspect ratios.
To switch between these two, click VI Panel.
Lock Windows
The Video Panels can be locked in a certain configuration by clicking Lock
Windows.
Import/Export
The following types of configuration/setup files can be imported/exported to
the Server:

Server Configuration

Account List

View Configuration
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
E-map File
Importing Parameters
To import parameters into the Server:
1. Select the item that you wish to import by clicking on the item type.
2. Click the Import button. A windows explorer dialog will appear.
3. Select the file to import from the file explorer, and click Open to import
the file.
4. Click OK to confirm import. The Server will require a restart before
imported configurations and files are applied.
Exporting Parameters
To export parameters into the Server:
1. Select the item that you wish to export by clicking on the item type.
2. Click the Export button. A windows explorer dialog will appear.
3. Input a filename and select the export path in the file explorer, and click
Save to export the file.
Customize Logo
Allows users to change the logo of the Client by themselves.
Note: Note: The recommended size for the
logo pictures is 280X52, in png format.
Router Port Mapping
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Router Port Mapping for VMS/NVR Server. See Port Forwarding > Port
Forwarding for Accessing VMS Server for more details.
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13.3. Camera Setup
13.3.1. General Tasks
Here you can access shortcuts for general camera settings.
Scan for Cameras
Allows you to scan cameras automatically. See Adding Cameras > Automatic
Scan for Cameras for more details.
Add Cameras
Allows you to add cameras manually. See Adding Cameras > Manually Adding
Cameras for more details.
Delete Camera
Allows you to delete cameras manually. See Deleting a Camera for more details.
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13.3.2. Camera Settings
Here you can access shortcuts for general camera settings.
Image Settings
Allows you to adjust camera image settings. See Camera Image and Quality
Settings > Camera Image Settings for more details.
Advanced Video Settings
Allows you to adjust video image parameters. See Camera Image and Quality
Settings > Advanced Video Settings for more details.
General Camera Settings
Camera general settings include network connectivity settings, as well as basic
camera name, description and icon settings. See Camera General Settings >
General Settings for more details.
Edit Camera
In certain situations it may be necessary to change the Vendor or Model
information for the camera. See Camera General Settings > Changing the
Camera Model and Vendor for more details.
PTZ Settings
The PTZ settings deal with the software PTZ control panel. These settings adjust
how much the camera will pan, tilt, zoom, and focus with each control panel
input. See PTZ Settings > PTZ Settings for more details.
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Preset Settings
Certain preset pan/tilt/zoom values can be saved in order to move the camera
quickly to a point of interest. See PTZ Settings > PTZ Preset Settings for more
details.
Patrol Settings
In cameras with PTZ functionality, one camera can be used to survey a large
area. This can be done automatically using the patrol functionality. See PTZ
Controls > Patrol for more details.
OSD Settings
On cameras with OSD capabilities, these capabilities can be configured within
the server. See Camera General Settings > OSD Settings for more details.
Mask Settings
The camera can be configured to display useful information on the top bar. See
Camera General Settings > Privacy Mask Settings for more details.
Compatibility Verify
Check the compatibility of other connecting device.
Initialize
Restores initial settings of the camera. See Initializing a Camera for more
details.
Automatic Settings
Camera time can be synchronized with the server. See Camera Settings for more
details.
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13.3.3. Video Analytics
Here you can access shortcuts for VI functions.
General Motion Detection
General motion detection involves using the software to analyze the video feed
and detect motion in specified areas. See Camera VI Detection Settings >
General Motion Detection for more details.
Foreign Object Detection
Foreign object detection involves using the software to analyze a video feed and
detect objects that do not belong. See Camera VI Detection Settings > Foreign
Object Detection for more details.
Forbidden Area Detection
Forbidden area detection involves using the software to analyze the video feed
and immediately detect any object in specified areas. See Camera VI Detection
Settings > Forbidden Area Detection for more details.
Intrusion Detection
Intrusion detection involves using the software to analyze the video feed and
detect intrusion in specified areas. See Camera VI Detection Settings > Intrusion
Detection for more details.
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Missing Object Detection
Missing object detection involves using the software to analyze the video feed
and detect missing objects larger than a certain size. See Camera VI Detection
Settings > Missing Object Detection for more details.
Tampering Detection
Tampering detection involves using the software to determine when the camera
has been improperly moved or redirected. See Camera VI Detection Settings >
Tampering Detection for more details.
Camera Motion Detection
Camera motion detection involves using the camera hardware to analyze the
video feed and detect motion in specified areas. See Camera VI Detection
Settings > Camera Motion Detection for more details.
Virtual Fence
Virtual fence involves using the software to create a fence-crossing detection of
the demanding object. See Camera VI Detection Settings > Virtual Fence for
more details.
Object Counting
Object counting involves using the camera to count demanding object crossing
the fences. See Camera VI Detection Settings > Object Counting for more details.
Going Out Detection
Camera motion detection involves using the camera hardware to analyze the
video feed and detect motion in specified areas. See Camera VI Detection
Settings > Going Out Detection for more details.
Tailgating Detection
Camera motion detection involves using the camera hardware to analyze the
video feed and detect motion in specified areas. See Camera VI Detection
Settings > Tailgating Detection for more details.
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13.4. Ethernet I/O Box
13.4.1. General Tasks
Here you can access shortcuts for general I/O box settings.
Add Device
Allows you to add Ethernet I/O box to the server.

IP Address: The default IP for the I/O box, which is 192.168.0.100.
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
I/ O Box Port: 80.

Model: WPC-132-DIO.

Device Name: Enter the device name as you like.

User Name: Same with VMS username, which is always admin.

Password: Same with the password for VMS login.
After the I/O box is added successfully, it will appear on the device list.
Go to Alarm Rule Setting, and set Senor Input and Relay Output.
Choose the input/output port numbers.
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Edit Device
Allows you to edit the added I/O box.
Delete Device
Allows you to delete the added I/O box.
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13.5. Account Manager
13.5.1. Account List
Account management for the domain can be performed under the Account
Manager > Account List node in the VMS Console. Under this dialog, you may add,
delete, and edit domain users.
The Account List provides the following information about each account:
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
Account Name

User Group – Type for this user.

Status – This shows if the user is disabled or enabled.

Description – A simple description of the user.
Adding an Account
To add an account to the domain:
1. Access the Account List node in the VMS Console.
2. Click the Add button at the bottom of the Account List screen.
3. In the resulting screen fill out information for the new account:

Username

User Group – Select a user type for this user. There are four options:
o
Administrator –
This group has complete management
privileges, including account and VMS/Server management
rights.
o
Power User – This group has complete account management
rights, but does not have many VMS/Server configuration rights.
o
User – This group has no configuration rights and limited
VMS/Server performance statistics.
o
Viewer – This group is limited only to viewing, and has no
access to configuration or performance statistics.

Password / Confirm Password – The password must be typed twice for
confirmation purposes.

Description – A simple description of the new user.
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4. If desired check the Disable User box to disable this account.
5. Click Ok to add the new account. The account will appear in the
Account List.
Editing an Account
To edit an account to the domain:
1. Access the Account List node in the VMS Console.
2. Select the account that you wish to edit by clicking on the account.
3. Click the Edit button at the bottom of the Account List screen.
4. In the resulting screen change any of the following account information:

User Group – Selects a user type for this user. There are four options:
o
Administrator –
This group has complete management
privileges, including account and VMS/NVR Server management
rights.
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o
Power User – This group has complete account management
rights, but does not have many VMS/NVR Server configuration
rights.
o
User – This group has no configuration rights and limited
VMS/Server performance statistics.
o
Viewer – This group is limited only to viewing, and has no
access to configuration or performance statistics.

Password/Confirm Password – If changed the password must be typed
twice for confirmation purposes.

Description – A simple description of the user.
5. If desired check the Disable User box to disable this account.
6. Click Ok to save the changes to the account. If the account description,
user group or status changes, it will be reflected in the Account List.
Changing an Account Password
In addition to editing the password from using the Account List editing function,
the password for the current account can also be changed by clicking the
Change Password at the lower left corner of Account List Window.
This will display a dialog that allows you to enter and confirm a new password.
Deleting an Account
To delete an account to the domain:
1. Access the Account List node in the VMS Console.
2. Select the account that you wish to delete by clicking on the account.
3. Click the Delete button at the bottom of the Account List screen.
4. When prompted to confirm deletion click Yes to delete the account.
The deletion will be reflected in the Account List.
Note: The Admin account cannot be deleted.
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13.5.2. Functional Authority
Functionalities can be authorized according to different user levels.
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13.6. Network Parameters
13.6.1. Main Tasks
Here you can access shortcuts for network parameter settings.
Maximum Video Connections
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When clients are connected the following information will be displayed for each
client:

IP Address

Number of Video Connections – The number of streams that the
client is using.

Bitrate – The total bitrate of that the client is consuming.

Type
There are also some options that can be changed in this dialog:

Maximum Connections – Change this number to limit the total number
of video connections. Default is 256. Click Save to save the changes.

Kill All Client – This button disconnects all clients connected on the
Server.

Kill Client – Selecting a client from the client list and clicking this
button will disconnect the client from the Server.
Blacklist/Whitelist Settings
To setup a blacklist or whitelist:
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1. Enter an IP range in the two IP fields. The first IP address should be
lower than the second IP address.
2. Click either Add to Whitelist or Add to Blacklist to add the IP range to
the whitelist or blacklist respectively.
3. Repeat the first two steps to set up the blacklist and whitelist. You can
select ranges that have already been configured from the list and click
Delete to delete them.
4. When completed, click either Enable Whitelist to allow only the IP
ranges on the whitelist to access the Server, or Enable Blacklist to block
all the IP ranges on the blacklist from accessing the Server.
5. Click OK to save your changes.
Edit NVR
Users can change both the setting of the stream port and the IP address by
editing the Server.
Web Server
For users who want to use the Web Client/SPhone Client, please fill in the
following information for the Web Server settings.
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Note: User may just keep the default settings in the Web Server.
Multiple LAN Support
Multiple network cards can be supported. Their information is listed as below:
DHCP Server
The VMS has built in DHCP server functionality. Although this function is disabled
by factory default, it should be turned on in the event that there is no DHCP
service available. When enabled, the VMS will assume DHCP Server duties and
assign addresses within the range specified.
Note: Note: You may skip this step if you have separate DHCP service. Most
routing devices will have DHCP capabilities.
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1. Right-click the VMS Server and select Configurations > DHCP Server
option to bring up the DHCP Server dialog box.
2. Fill in the following information:

IP Address Range – The range of addresses to be assigned. The first
IP address should be lower than the second IP address.

Subnet Mask

Router – The router IP

Domain Name – The DNS IP
Note: Note: DHCP service can also be configured by clicking Network
Parameters > Main Tasks > DHCP Server in the VMS Console.
Note: The DHCP service should be attached to a network card.
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13.7. Other Parameters
13.7.1. Other Tasks
Here you can access shortcuts for miscellaneous settings.
Import/Export
The following types of configuration/setup files can be imported/exported to
the Server:
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
Server Configuration

Account List

View Configuration

E-map File
Importing Parameters
To import parameters into the Server:
1. Select the item that you wish to import by clicking on the item type.
2. Click the Import button. A windows explorer dialog will appear.
3. Select the file to import from the file explorer, and click Open to
import the file.
4. Click OK to confirm import. The Server will require a restart before
imported configurations and files are applied.
Exporting Parameters
To export parameters into the Server:
1. Select the item that you wish to export by clicking on the item type.
2. Click the Export button. A windows explorer dialog will appear.
3. Input a filename and select the export path in the file explorer, and click
Save to export the file.
Resolution
Shows the monitor resolution, and allows you to change its setting.
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Language
Allows you to change the interface language.
Help
Allows you to access the VMS User Manual.
About
Allows you to view server and client information. See Server Basic Functions >
Viewing Server and Client Information for more details.
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Chapter 14. RAID Configurations
for Eonstor DS RAID Subsystem(s)
(Optional)
14.1. Installing SANWatch
If you have installed Eonstor DS RAID subsystem(s) and make connections with
iSCSI target, please install SANWatch for storage management.
Note: Only Windows Platform is introduced in this section. For Linux, Solaris
and Mac users, please refer to SANWatch User Manual for more details.
1. Double click Setup.exe in C:\SANWatch. An auto-run screen provides a
hot link to the Windows Installer program. Click on Windows Platform.
2. Install the Java-based GUI SANWatch main program. Choose Full Setup
(single server) and follow the instructions to start the installation.
3. Restart your computer after the installation is complete.
14.2. Activating SANWatch Commander
1. Double click the desktop shortcut or select Start > Programs > Infortrend
> SANWatch from Windows Start Menu or to start the software.
2. The Management Host Login window will prompt.

IP address: Enter the IP address of the EMR system.

Password: Enter the login password. The default setting is root.
Click OK after the address and password are entered.
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3. If you login using the default password, root, a warning message will
appear, asking you to change the password.
Click Yes to change the password or No to move ahead.
4. SANWatch Commander will appear.
5. For the first time login, you will be required to assign a range of IP
address for your RAID subsystem(s). The Auto Discovery function will
scan for every connected RAID arrays.
Specify the “from” and “to” addresses in the IP range fields.
Click Start to scan the network. Searching for the subsystems might take a
few minutes or more.
Once the scan is finished, a message will prompt. Click OK to proceed.
Note: You can also get the IP address for every RAID subsystem connected by l
ong pressing the ENT key on its LCD panel. Please refer to the software
manual that came with your RAID subsystem(s) for more details.
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6. When completed, all storage subsystems within the IP address range will
appear in the sidebar.
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RAID Configurations through SANWatch Storage
Manager
The SANWatch storage Manager allows you to do subsystem configurations.
1. In SANWatch Commander sidebar (Connection View), select the subsystem
you want to configure.
2. Click the Storage Manager icon.
3. Choose Configuration for the user name and enter the password (the
password is not needed in default).
Click Connect. The Storage Manager will appear.
4. Select Device > Configuration > Quick Setup from the sidebar. The Quick
Setup window will appear.
Follow the instructions to create logical drives.
Note: (1) Please refer to SANWatch User Manual for more details. (2) You
should go to Windows Disk Management to allocate and format the logical
drives (set the block size as 64k) after the configuration is done.
System Event Notifications
In SANWatch, the Notification Manager module collects the event status and
sends them to the user through various channels.
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1. Click the Notification Manager icon in SANWatch Commander sidebar.
The Notification Manager will appear in the main window.
SNMP, Email, Broadcasting, Fax, MSN and SMS notification receivers can be
set by clicking the corresponding icons.
Note: Please refer to SANWatch User Manual for more details.
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Chapter 15. AC Device Tool
AC Device Tool is a small but useful tool for you to have easy access control.
AC Device Tool connects Access Control System and NVR, via NVR connecting
to IP camera to provide live video and event associated playback. It’s now
compatible with the Suprema Access Control System.
15.1. Installing the Access Control Device
Tool
1. Click on the installer icon and begin the AC Device Tool installation.
2. You need to make sure that you have administrator privilege on your system
before the installation begins.
3. After confirmation, an InstallShield Wizard for AC Device will guide you through
all the installation steps. Click “Next” to continue.
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4. Select “Typical” to have all in one single AC Device Tool application. Select
“Advanced” to have an individual AC Device Tool installation. After selected, click
“Next” to continue.
5. Click “Browser” to choose a destination location for the install files. After
selected, click “Next” to continue.
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6. Select the features you’d like to install. After selected, click “Next” to continue.
7. Click “Install” to begin the installation.
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8. A setup status bar will show up on the screen to indicate the progress.
9. After the AC Device Tool installation is complete, click “Finish” to exit.
10. After that you’ll see a new icon on your desktop. The AC Device Tool installation
is now complete.
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15.2. How AC Device Tool works
1. Click on the AC Device Tool icon to open and add Device Mapping.
2. Key in the information required to have your Access Control device mapped.
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3. After setup, when using the Suprema Access Control System, you can click on the
camera icon on the Log List to have a 10-minutes playback images.
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