SigmaVoIP case study – English

SigmaVoIP case study – English
Case Study
SigmaVoIP replaces Cisco UC300
series with Grandstream’s
UCM6100 series t o add features
and functionality
After Cisco dropped their
UC300 Series, SigmaVoIP
was faced with the challenge
to find a replacement
capable of offering an
integrated and unified
communications platform.
SigmaVoIP, a leading VoIP installer in the United States, analyzed the global market of
SMB IP PBX solutions looking for a replacement option to bring to customers currently
using Cisco’s UC300 Series. Cisco’s recent decision to drop their small to medium
business (SMB) line of products, including the UC300 series, has left Cisco Resellers,
Installers, and SMBs users scrambling to find a replacement option. SigmaVoIP found
a replacement that offers features and functionality far beyond what the UC300 Series
offers while featuring a lower purchase price and no on-going fees: Grandstream’s
UCM6100 series of IP PBX Appliances.
An Integrated Unified Communications Platform
Grandstream’s UCM6100
not only replaces Cisco’s
UC300 series, but exceeds
expectations with robust
features and outstanding
functionality, ultimately
delivering an integrated,
unified communications
Value Created
◀◀Created a system that
streamlines deployment by
cutting costs, and adding
interactive solutions that
work with one another
◀◀Delivers outstanding
security through NAT
based firewall and Fail2Ban
application for increased
◀◀True compatibility with
nearly every SIP endpoint
to make it easy to adapt
and work with third party
◀◀A unified and efficient
system that offers the
most comprehensive SMB
IP PBX’s on the market
Small businesses need to communicate effectively with their customers, partners and
suppliers alike. From e-mail to the tried and true telephone, maximizing time and efficiency
is key. Likewise getting the most out of the technology used and doing so in the most
cost effective and trouble free-way is the ultimate goal. Todays’ IP PBXs offer the ability
to integrate multiple technologies into the same network to streamline deployment,
cut costs, and allow solutions to interact with each other in unique ways. While Cisco’s
UC300 series can integrate voice and data onto one network, Grandstream’s UCM6100
series converges voice and data while adding video and mobility applications as well.
The UCM6102 even includes a built-in NAT router to allow the device to function as a
router as well, something that Cisco/Linksys pioneered with the UC320W appliance.
With technology constantly evolving, Grandstream did what they do best and packaged
state-of-the-art features into an IP PBX that simplifies the deployment of a “big company”
telephone system
With Cisco’s UC320 line exiting the market at the end of 2013, Grandstream’s UCM6100
series represents the ideal upgrade for existing UC300 owners and offers a state-of-theart yet easy-to-manage first system for new businesses. Let’s see how they compare in
the key areas:
Firewall and Security
The Cisco UC300 series and Grandstream’s UCM6102, specifically, offer a NAT based
firewall. This is particularly helpful in simplifying the router configuration and eliminating
the need to configure IP ports and QoS (Quality of Service) rules. The router functionality
is similar, the port mapping works equally as well on both appliances however, the
Grandstream UCM6100 series platform adds active protection specifically designed
to protect your telephony service. Grandstream added a well-known application called
Fail2Ban, this application actively monitors attempts to connect to the telephony platform
from the Internet and when a number of failed attempts is detected, the internet user is
banned from further attempts. This virtually eliminates the possibility of hackers gaining
access to a telephony account and using the resources associated with it. Fail2Ban is
featured on all UCM6100 series models.
The ability to give mobile users access to a Unified Communications solution is a
fundamental advantage over traditional systems and Grandstream’s appliance goes much
further than the competition by adding a layer of security to it. In this area, the UCM is
clearly superior and a significant upgrade.
Supported Users
The Cisco UC300 series is designed to accommodate up to 24 phones while the
Grandstream UCM6100 series has no set limit and the UCM6108/16 can easily handle
500 concurrent phone registrations.
Connectivity and Setup
Both appliances offer Gigabit port connectivity to your broadband source. The
Grandstream UCM6100 series opted not to include a “built-in” switch for you LAN
connectivity understanding that most users will opt to use their own switch and most
likely a PoE switch that will also power the phones. The Cisco UC appliance offers a 4 port
Gigabit switch that cannot power phones, one of those ports will likely be used to uplink a
switch therefore not offering any advantage. Both appliances fully support VLANs to aid in
segmenting your network should it be required. Here too, Grandstream excels by offering
a rich suite of options to effectively control the QoS (Quality of service) of each service
within your network to ensure voice and video priority within the network infrastructure.
SIP Trunking and Expansion
Both appliances offer connectivity to SIP trunks over the Internet as well as traditional
telephony interfaces. Grandstream’s UCM6100 series supports up to 50 SIP trunks
accounts while the Cisco UC300 series only supports up to 4. The Cisco UC300 series
is limited to 4 internal ports and can be expanded externally to 14 ports capable of
interconnecting POTS (traditional phone lines). The Grandstream UCM6100 series
offers models capable of connecting internally from 2 to 16 ports and can be expanded
externally with the GXW410X series of gateways to scale to whatever your needs may be.
Both appliances offer “FXS” ports or simulated traditional telephone lines to connect fax
machines or traditional telephone devices. These can be expanded externally by using the
Grandstream GXW400X, HT70X or the GXW42XX series of gateways to accommodate any
number of traditional telephony devices with ease. Additionally, the Grandstream UCM
appliance will work with all Cisco/Linksys FXS gateways such as the PAP2 and SPA series to
leverage your current assets.
Provisioning and Compatible IP Phones
The Cisco UC300 series appliances are designed to accommodate and make provisioning
simple when coupled only with Cisco’s SPA300 and SPA 500 series. The only IP phones
compatible with Cisco’s UC300 series are Cisco’s SPA300 and SPA500 series, while
Grandstream’s UCM6100 series works with nearly every SIP endpoint, including all SPA300
and SPA500 models, and offers a “zero config” feature that makes the deployment of any
Grandstream endpoint completely automated.
Storage capabilities are quite limited on the Cisco UC appliance and are not expandable.
The Grandstream UCM6100 series offers external storage on SD cards or USB thumb
drive, as well as built-in 4GB flash drive. Once again, the Grandstream UCM appliance
series is a more advanced solution.
Full Feature Set
Both appliances offer what you would expect from most telephone systems however the
Grandstream UCM appliance adds countless features over the Cisco UC320W such as:
Deployment Cost Comparison: 20 person Office
About SigmaVoIP
SigmaVoIP is the Industry
Leader in Business Unified
Communication and VoIP
Telephony Solutions. From
small businesses to large
Enterprises with demanding
call centers, we offer
cutting edge solutions to
meet their needs, boost
staff productivity, enable
communication, all while
reducing monthly operating
costs by up to 80%.
The following chart shows a price-breakdown of installing both the Grandstream UCM6102
and Cicso UC320W for a 20 person office. Grandstream’s UCM6102 offers a 26.6% cost
savings over the Cisco UC320W. The UCM6102 stands out ever further when you consider
that the deployment price shown below would be the same when deploying the UCM6102
in a 300 user setting - something the Cisco UC300 series can not handle as it only supports
up to 25 users.
About Grandstream
Grandstream Networks is
the leading manufacturer
of IP voice/video telephony
consumer markets with
innovative products that
lower communication costs,
increase security protection
and enhance productivity.
Their open standard SIPbased products offer broad
interoperability, unrivaled
Solution: G
randstream’s UCM6100 Series
Grandstream’s UCM6100 series IP PBX Appliance not only easily beats out Cisco’s UC300
series of SMB IP PBXs, but it offers one of the most comprehensive SMB IP PBXs on the
market, and does so at a cost that other manufacturers cannot come close to matching.
Grandstream’s UCM6100 series offers a state-of-the-art set of voice, video, data, and
mobility features that no other SMB IP PBX on the market can match, and it does so in
an extremely easy-to-manage fashion using Grandstream’s Web User Interface and Zero
Configuration provisioning. The UCM6100 series allows businesses to combine all voice,
video, data, and mobility applications onto one common network that also includes video
surveillance, door access control, and more. The UCM6100 series offers all of this without
any licensing fees, costs-per-feature, or future upgrade costs.
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