Robustel GoRugged M1000 USB Industrial Cellular USB Modem User Guide

Robustel GoRugged M1000 USB Industrial Cellular USB Modem User Guide
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Below you will find brief information for GoRugged M1000 USB. The GoRugged M1000 USB is a rugged cellular modem with USB interface offering state-of-the-art 2G(GPRS/EDGE)/3G(HSPA/EV-DO)/4G(LTE) connectivity for machine to machine (M2M) applications. It features control via AT commands, USB 2.0 high speed interface, LTE downlink/uplink up to 100/50 Mbps, and GPS receiver optional for specified model.

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Robustel GoRugged M1000 USB User Guide | Manualzz

Robustel GoRugged M1000 USB

Industrial Cellular USB Modem for 2G / 3G / 4G Networks

User Guide

Document Name: User Guide

Date: 2014-01-17

Status: /

Confidential

DocID:

/

RT_UG_M1000 USB_v.2.0.0

www.robustel.com

Robustel GoRugged M1000 USB User Guide

About This Document

This document describes the hardware of the Robustel M1000 USB Industrial Grade USB Modem.

Copyright©

Guangzhou Robustel Technologies Co., Limited

All Rights Reserved.

Trademarks and Permissions

Robustel are trademark of Guangzhou Robustel Technologies Co. Limited.

All other trademarks and trade names mentioned in this document are the property of their respective holders.

Disclaimer

No part of this document may be reproduced in any form without the written permission of the copyright owner.

The contents of this document are subject to revision without notice due to continued progress in methodology, design and manufacturing. Robustel shall have no liability for any error or damage of any kind resulting from the use of this document.

Technical Support Contact Information

Tel: +86-18924045664

Fax: +86-20-82321505

E-mail: [email protected]

Web: www.robustel.com

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Important Notice

Due to the nature of wireless communications, transmission and reception of data can never be guaranteed. Data may be delayed, corrupted (i.e., have errors) or be totally lost. Although significant delays or losses of data are rare when wireless devices such as the modem are used in a normal manner with a well-constructed network, the modem should not be used in situations where failure to transmit or receive data could result in damage of any kind to the user or any other party, including but not limited to personal injury, death, or loss of property. Robustel accepts no responsibility for damages of any kind resulting from delays or errors in data transmitted or received using the modem, or for failure of the modem to transmit or receive such data.

Safety Precautions

General

The modem generates radio frequency (RF) power. When using the modem care must be taken on safety issues

 related to RF interference as well as regulations of RF equipment.

Do not use your modem in aircraft, hospitals, petrol stations or in places where using GSM products is prohibited.

Be sure that the modem will not be interfering with nearby equipment. For example: pacemakers or medical equipment. The antenna of the modem should be away from computers, office equipment, home appliance, etc.

An external antenna must be connected to the modem for proper operation. Only uses approved antenna with

 the modem. Please contact authorized distributor on finding an approved antenna.

Always keep the antenna with minimum safety distance of 26.6 cm or more from human body. Do not put the antenna inside metallic box, containers, etc.

Note: Some airlines may permit the use of cellular phones while the aircraft is on the ground and the door is open.

Modem may be used at this time.

Using the modem in vehicle

 Check for any regulation or law authorizing the use of GSM in vehicle in your country before installing the modem.

The driver or operator of any vehicle should not operate the modem while in control of a vehicle.

Install the modem by qualified personnel. Consult your vehicle distributor for any possible interference of electronic parts by the modem.

The modem should be connected to the vehicle’s supply system by using a fuse-protected terminal in the vehicle’s fuse box.

 Be careful when the modem is powered by the vehicle’s main battery. The battery may be drained after extended period.

Protecting your modem

To ensure error-free usage, please install and operate your modem with care. Do remember the follow:

Do not expose the modem to extreme conditions such as high humidity / rain, high temperatures, direct

 sunlight, caustic / harsh chemicals, dust, or water.

Do not try to disassemble or modify the modem. There is no user serviceable part inside and the warranty would be void.

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 Do not drop, hit or shake the modem. Do not use the modem under extreme vibrating conditions.

Do not pull the antenna or power supply cable. Attach/detach by holding the connector.

Connect the modem only according to the instruction manual. Failure to do it will void the warranty.

In case of problem, please contact authorized distributor.

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Regulatory and Type Approval Information

Table 1: Directives

2002/95/EC

Directive of the European Parliament and of the Council of 27 January 2003 on the restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS)

2002/96/EC

Directive of the European Parliament and of the Council on waste electrical and electronic equipment (WEEE)

2003/108/EC

Directive of the European Parliament and of the Council of 8 December

2003 amending directive 2002/96/ec on waste electrical and electronic equipment (WEEE)

Table 2: Standards of the Ministry of Information Industry of the People’s Republic of China

SJ/T

11363-2006

“Requirements for Concentration Limits for Certain Hazardous Substances in Electronic Information

Products” (2006-06).

SJ/T

11364-2006

“Marking for Control of Pollution Caused by Electronic Information Products”

(2006-06).

According to the “Chinese Administration on the Control of Pollution caused by Electronic Information Products” (ACPEIP) the EPUP, i.e., Environmental

Protection Use Period, of this product is 20 years as per the symbol shown here, unless otherwise marked. The EPUP is valid only as long as the product is operated within the operating limits described in the Hardware Interface Description.

Please see

Table 3

for an overview of toxic or hazardous substances or elements that might be

contained in product parts in concentrations above the limits defined by SJ/T 11363-2006.

Table 3: Toxic or hazardous substances or elements with defined concentration limits

Name of the part

Metal Parts

Hazardous substances

(Pb) (Hg) o o

(Cd) o

(Cr(VI)) o

Circuit Modules

Cables and Cable Assemblies

Plastic and Polymeric parts x o o o o o o o o o o o

(PBB) o o o o

(PBDE) o o o o o:

Indicates that this toxic or hazardous substance contained in all of the homogeneous materials for this part is below the limit requirement in SJ/T11363-2006. x:

Indicates that this toxic or hazardous substance contained in at least one of the homogeneous materials for this part might exceed the limit requirement in SJ/T11363-2006.

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Revision History

Updates between document versions are cumulative. Therefore, the latest document version contains all updates made to previous versions.

Release Date Firmware Version Details

2012-4-4 First Release

2014-01-17

Add application examples, such as using SMS and Cellular connection;

Add troubleshooting.

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Contents

Chapter 1.

Product Concept ......................................................................................................................................... 7

1.1

Overview ........................................................................................................................................................ 7

1.2

Packing List ..................................................................................................................................................... 7

1.3

Specifications ................................................................................................................................................. 9

1.4

Dimensions ................................................................................................................................................... 10

1.5

Selection and Ordering Data ........................................................................................................................ 10

Chapter 2.

Installation ................................................................................................................................................ 11

2.1

Overview ...................................................................................................................................................... 11

2.2

LED Indicators ............................................................................................................................................... 11

2.3

USB Interface................................................................................................................................................ 12

2.4

Install SIM Card ............................................................................................................................................ 12

2.5

Connect the External Antenna (SMA Type) ................................................................................................. 13

2.6

Connect the Modem to External Device ...................................................................................................... 13

2.7

Mount the Modem ...................................................................................................................................... 14

2.8

Ground the Modem ..................................................................................................................................... 14

2.9

Power Supply ............................................................................................................................................... 14

Chapter 3.

Operate the Modem ................................................................................................................................ 15

3.1

AT command Set .......................................................................................................................................... 15

3.1.1

Install USB driver............................................................................................................................... 15

3.1.2

Start SecureCRT ................................................................................................................................ 19

3.1.3

AT Command Examples .................................................................................................................... 20

3.2

CSD Connection ............................................................................................................................................ 21

3.2.1

Overview ........................................................................................................................................... 21

3.2.2

Establishing a CSD Connection ......................................................................................................... 21

3.2.3

Answering a CSD Connection ........................................................................................................... 22

3.3

Using Short Message Service ....................................................................................................................... 23

3.3.1

Sending a Short Message .................................................................................................................. 23

3.3.2

Reading a Short Message ................................................................................................................. 24

3.3.3

Deleting a Short Message ................................................................................................................. 25

3.4

Cellular Network Connection ....................................................................................................................... 25

3.4.1

Overview ........................................................................................................................................... 25

3.4.2

Internet Access for PC ....................................................................................................................... 26

Chapter 4.

Appendix .................................................................................................................................................. 33

4.1

GSM Alphabet .............................................................................................................................................. 33

4.2

Troubleshooting ........................................................................................................................................... 36

4.2.1

The modem’s LED does not light: ..................................................................................................... 37

4.2.2

The modem keep rebooting all the time: ......................................................................................... 37

4.2.3

Receiving “No Carrier” Message ...................................................................................................... 37

4.3

Terms and Abbreviations ............................................................................................................................. 38

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Chapter 1.

Product Concept

1.1

Overview

Robustel GoRugged M1000 USB is a rugged cellular modem with USB interface offering state-of-the-art 2G

(GPRS/EDGE)/3G (HSPA/EV-DO)/4G (LTE) connectivity for machine to machine (M2M) applications.

Control via AT commands.

USB 2.0 high speed interface allows it to manage and optimize the performances of 3G and 4G high-speed networks.

LTE downlink/uplink up to 100/50 Mbps.

GPS receiver optional for specified model.

Antenna diversity for improved fringe performance optional.

Comprehensive SDK and enabling drivers for Linux and Windows.

Wide range input voltages from 9 to 36 VDC and extreme operating temperature.

The metal enclosure can be mounted on a DIN-rail or on the wall, also with extra ground screw.

1.2

Packing List

Check your package to make certain it contains the following items:

Robustel GoRugged M1000 USB modem x1

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SMA antenna (Stubby antenna or Magnet antenna optional) x1

Stubby antenna Magnet antenna

2-pin pluggable terminal block for power connector x1

USB cable (Type A Male to Type A Male) x1

CD with user guide and configuration utility x1

Note: Please notify your sales representative if any of the above items are missing or damaged.

Optional accessories (can be purchased separately):

Rx-Diversity SMA antenna optional (Stubby antenna or Magnet antenna optional) x1

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35mm Din-Rail mounting kit x2

AC/DC Power Supply Adapter (12VDC, 1A) x1

1.3

Specifications

Cellular Interface

Standards: LTE (DL/UL up to 100/50 Mbps), HSPA+/HSUPA/HSDPA/UMTS, EDGE/GPRS, EVDO 450

Frequency: Please refer to “Selection and Ordering Data

SIM: 1 x (3V & 1.8V)

Antenna Interface: SMA Female

USB Interface

Number of Ports: 1 x Type A Female

Speed: USB 2.0 High Speed (480 Mbit/s)

ESD Protection: 15KV

GPS (optional for M1000-UP3P and M1000-UP4L)

Protocol: NMEA

Modes: Standalone GPS, Assisted GPS

Drivers

Drivers: Windows 2000/XP/Vista/7/CE, Linux 2.6

System

LED Indicators: NET

Power Supply and Consumption

Power Supply Interface: 2-pin 5mm pluggable terminal block with lock

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Input Voltage: 9 to 36 VDC

Physical Characteristics

Housing & Weight: Metal, 300g

Dimension(L x W x H): 111 x 72 x 28 mm

Installation: 35mm Din-Rail or wall mounting or desktop

Selection and Ordering Data

Model No. Air Interface

M1000-U4L LTE/HSPA+/UMTS/EDGE/GPRS

Frequency

LTE 800/900/1800/2100/2600 MHz (DL/UL up to

100/50 Mbps)

UMTS 900/2100 MHz, GSM 900/1800/1900 MHz

M1000-U3P HSPA+/UMTS/EDGE/GPRS

M1000-U3H HSUPA/UMTS/EDGE/GPRS

M1000-U3E EVDO 450 Rev. B/Rev. A

M1000-USB mPCIe interface

UMTS 850/900/1900/2100 MHz (DL/UL 14.4/5.76

Mbps) , GSM Quad Band

UMTS 900/2100 MHz (DL/UL 7.2/5.76 Mbps), GSM

900/1800 MHz

EVDO 450 MHz (DL/UL 14.7/5.4 Mbps) w/o module, mPCIe interface

Operating Environment

-25 to 60°C/5 to 95% RH

-40 to 85°C/5 to 95% RH

-40 to 85°C/5 to 95% RH

-20 to 60°C/5 to 95% RH

-40 to 85°C/5 to 95% RH

1.4

Dimensions

1.5

Selection and Ordering Data

Please refer to corresponding M1000 series datasheet.

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Chapter 2.

Installation

2.1

Overview

2.2

LED Indicators

NET LED

Off

600 ms on / 600ms off

75 ms on / 3 s off

Function

ME is in one of the following modes:

- POWER DOWN mode

- ALARM mode

- CHARGE ONLY mode

- NON-CYCLIC SLEEP mode

- CYCLIC SLEEP mode with no temporary wake-up event in progress

Limited Network Service: No SIM card inserted or no PIN entered, or network search in progress, or ongoing user authentication, or network login in progress.

IDLE mode: The mobile is registered to the GSM network (monitoring control channels and user interactions). No call is in progress.

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75 ms on / 75 ms off /

75 ms on / 3 s off

One or more GPRS PDP contexts activated.

500 ms on / 25 ms off Packet switched data transfer is in progress.

On

Depending on type of call:

Voice call: Connected to remote party.

Data call: Connected to remote party or exchange of parameters while setting up or disconnecting a call.

2.3

USB Interface

3

4

USB 2.0 Connector

PIN Description)

1 VCC

2 Data (D-)

Data (D+)

GND

2.4

Install SIM Card

Be sure to insert a SIM card before you use the modem.

Note: A SIM card set with PIN code cannot be used normally in the modem. You need to use Modem Configurator to unlock the PIN code of the SIM card before using it in the modem.

Make sure to disconnect the adapter and switch off your modem before inserting or removing your SIM/USIM card.

Inserting SIM Card

1.

Make sure your adapter is disconnected.

2.

Use a screwdriver to unscrew the screw on the cover, and then remove the cover, you could find the SIM Card slot.

3.

Insert the SIM card, and you need press the SIM card with your fingers until you hear “a cracking sound”. Then use a screwdriver to screw the cover.

Removing SIM card

1.

Make sure your adapter is disconnected, and then press and hold down the power key until the modem is powered off.

2.

Press the SIM card until you hear “a cracking sound”, when the SIM card will pop up to be pulled out.

Note:

1.

Don’t forget screw the cover for again-theft.

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2.

Don’t touch the metal surface of the SIM card in case information in the card is lost or destroyed.

3.

Don’t bend or scratch your SIM card. Keep the card away from electricity and magnetism.

4.

Make sure to disconnect the power source from your modem before inserting and removing your SIM card.

2.5

Connect the External Antenna (SMA Type)

Connect this to an external antenna with SMA male connector. Make sure the antenna is for the correct frequency as your GSM/GPRS/UMTS/HSPA operator with impedance of 50ohm, and also connector is screwed tightly.

Screw tightly

2.6

Connect the Modem to External Device

User can use the USB cable to connect the modem’s USB Connector to external slave devices / controller / computer.

Note: User needs to install relevant USB driver to PC, which you can find out in the CD.

USB 2.0 USB 2.0

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2.7

Mount the Modem

Use 2 pcs of M3 screw to mount the modem on the wall.

Wall Mounting Screw Hole

2.8

Ground the Modem

Grounding Screw

Grounding and wire routing help limit the effects of noise due to electromagnetic interference (EMI). Run the ground connection from the ground screw to the grounding surface prior to connecting devices.

Note: This product is intended to be mounted to a well-grounded mounting surface, such as a metal panel.

2.9

Power Supply

The power supply range is 9 to 36VDC.

Note: Please take care about the polarity, and do not make reverse connection.

Positive Polarity Negative Polarity

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Chapter 3.

Operate the Modem

3.1

AT command Set

We can operate and configure M1000 USB via AT commands through USB interface. This chapter will introduce how to install USB driver and AT command examples while configuring M1000 USB.

3.1.1

Install USB driver

1.

In the Control Panel, when you connect USB cable to PC, it will pop up tab Other devices and show M1000 USB’s module version.

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2.

Right-click to enter Properties and then click Update Driver.

3.

Click Browse my computer for driver software.

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4.

Click Browse to locate to position of the USB driver (you can find out relevant USB driver in the CD), then click

Next.

5.

After succeeding to install the USB driver, it will pop up the following window.

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6.

A simulated virtual COM port which binds to the USB interface of M1000 USB will open after USB driver has been installed. Please check “Device Manager” -> “Modems”.

7.

Select the USB modem and right-click to enter “Properties”. In tab “Modem”, you will find that there is simulated

COM port which serial software such as secureCRT needs to connect to.

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3.1.2

Start SecureCRT

We can enter AT commands to configure M1000 USB from serial software such as secureCRT, you can download this software via link: https://app.box.com/s/arkn6xk1asgs1myvuuie .

1.

Double click SecureCRT Potable.exe .

2.

File->Connect->New Session

3.

Select Protocol as “Serial”.

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4.

Select the simulated COM port and match the parameters as below, click the “Next” button to finish this session.

Note: You need to disable “RTS/CTS.

3.1.3

AT Command Examples

M1000 USB supports the guidelines known as the “AT Command Set.” AT Command Set is the industry standard line-oriented command language used to communicate with the modem.

Followings are examples of some AT commands. Please refer to the AT command guide for a full description.

Description AT commands

Modem acknowledgement AT

Modem response Comments

OK

Responding OK indicates that the modem is ready.

Receiving signal strength

Query current PIN status

AT+CSQ

AT+CPIN?

+CSQ: 19,99

+CPIN: READY

The first parameter has to be at least 15 for normal communication.

SIM card is correctly inserted and modem is not pending for any password

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Saves parameters in non-volatile memory

AT&W

3.2

CSD Connection

+CPIN: SIM PIN PIN1 is required

+CPIN: SIM PUK PUK1 is required

The configuration settings are stored.

OK

3.2.1

Overview

A Circuit-Switched Data Connection makes the wireless modem work in a manner similar to a regular analog modem.

CSD (Circuit Switched Data) is the original form of data transmission developed for cellular systems. By using a single radio time slot, CSD is able to deliver 9.6 to 14.4 kbit/s data transmission to both the CELLULAR Network and PSTN

Switching Subsystem through direct calls. Most of the time, it is initiated by standard AT commands. Using the modem to access remote devices by CSD is often more convenient than installing cables and data lines. Data collection and monitoring will be more flexible since CSD can be used for applications that are hard to wire or hard to access.

Note: Ensure that your SIM card has the CSD Service activated. For most regions, you must apply to your mobile service provider to receive this service.

3.2.2

Establishing a CSD Connection

1.

Start SecureCRT with serial parameters 115200,8,n,1.

2.

Type ATD <phone number> and press Enter to establish a CSD connection. (e.g. ATD 123456, in which 123456 is the phone number.)

3.

After remote side answering the CSD call, then the CSD connection has been established successfully.

4.

To close the CSD connection, type +++. The modem will respond with OK to indicate that you have already switched back to the command mode. It means you can enter AT commands again via SecureCRT.

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5.

Type ATH and press Enter to disconnect.

Note:

+++ is the escape sequence, and ATH is the hang-up command.

For international calls, the local international prefix does not need to be set, but does need to be replaced by the + character. E.g., you would type ATD+86123456, in which +86 is the country code.

3.2.3

Answering a CSD Connection

1.

When secureCRT displays the RING response, type ATA, and press Enter.

2.

In the secureCRT window, type ATS0=x and press Enter. For x, substitute the number of rings that the modem should receive before answering the call. For example, to answer after the first ring, type ATS0=1.

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3.

Type AT&W and press Enter.

4.

To close the CSD connection, type +++. The modem will respond with OK to indicate that you have already switched back to the command mode.

5.

Type ATH and press Enter to disconnect.

3.3

Using Short Message Service

Cellular technology offers the benefit of using SMS (short message service) as an easy way to communicate over the mobile network.

The following topics are covered in this chapter:

1.

Sending a Short Message

2.

Reading a Short Message

3.

Deleting a Short Message

3.3.1

Sending a Short Message

1.

Type AT+CMGF=1 and press Enter.

2.

Type AT+CMGS=“<phone number>” and press Enter. The terminal will automatically move to the next line, which starts with >. Type your message on the right of the >.

3.

Enter Ctrl + Z deliver the message.

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Note: AT+CMGF=1 sets the SMS to Text mode.

3.3.2

Reading a Short Message

1.

Type AT+CMGF=1 and then press Enter.

2.

Type AT+CNMI=2,1 and then press Enter.

3.

When a short message is received, the modem will show the storage number of the message after “+CMIT: “SM”,

x” (where the x is the storage number).

4.

Type AT+CMGR=x to read the message.

5.

In the example shown below, the x=5 means that the message is stored in the 5th storage location.

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3.3.3

Deleting a Short Message

Type AT+CMGD=x,n and then press Enter.

This is where x represents one of the following options:

“REC UNREAD” Shows received unread messages.

“REC READ” Shows received read messages.

“STO UNSENT” Shows stored unsent messages.

“STO SENT” Shows stored sent messages.

“ALL” Shows messages.

This is where n represents one of the following options:

0 Delete message at location <include the index number>

1 Delete all READ messages.

2 Delete all READ and SENT messages.

3 Delete all READ, SENT, and UNSENT messages.

4 Delete ALL messages. “REC UNREAD” Shows received unread messages.

Note: Refer to the Documentation and Software CD / AT_Commands / AT_Commands.pdf for further detail commands information using SMS.

3.4

Cellular Network Connection

3.4.1

Overview

A cellular network is a wireless network distributed over land areas called cells, each served by at least one fixed-location transceiver, known as a cell site or base station. We can use our mobile phones or PCs to connect to cellular network basing on 2G (GPRS/EDGE)/3G (HSPA/EV-DO)/4G (LTE) technology.

M1000 USB offers state-of-the-art 2G (GPRS/EDGE)/3G (HSPA/EV-DO)/4G (LTE) connectivity for machine to machine

(M2M) applications, it can provide cellular network connection for end-user devices such as PCs, embedded computers, and PLCs that are PPP-enabled and can be easily connected to the cellular network and the Internet.

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3.4.2

Internet Access for PC

The modem can use Windows DUN (Dial-up Networking) to provide the Internet access through the cellular network.

Instructions are described in the following chapters.

Note: The specific steps may vary depending on your version of Windows and your Windows settings. Following steps are basing on Windows 7.

Change baudrate of modem

1.

You can set baudrate of the simulated COM port to highest speed following the diagram below. The highest speed of the simulated port varies from different module of M1000 USB, you can use AT command “AT+IPR=?” to check baudrate details. In this document, we use AT command “AT+IPR=230400” to set baudrate of the simulated

COM port to 230400.

Set Maximum Port Speed

1.

In the Control Panel, Select the USB modem in tab Device Manager -> Modems -> XXX USB modem.

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2.

Right-click to enter Properties. You can select the maxumum port speed as 230400 in tab Modem.

Modem Diagnostics

Follow these steps to verify that the modem is installed properly and has been activated.

1.

Click the Diagnostics tab, and then click Query Modem. After that it will popup “Please Wait” window. This process will almost take you 4 seconds.

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2.

If the query is successful, both commands sent to the modem and responses from the modem will be displayed.

Click OK to close the window.

Adding Windows DUN

Follow these steps to add Windows Dial-up Networking.

1.

In the Control Panel, open Network and Sharing Center, and then click Set up a new connection or network.

2.

When the Set Up a Connection or Network window opens, select the Connect to the Internet option, and then

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Robustel GoRugged M1000 USB User Guide click Next.

3.

Select the No, create a new connection option, and then click Next.

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4.

Select the Dial-up option.

5.

Select the correct USB Modem which is shown as the same as Device Manager -> Modems -> XXX USB modem.

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6.

Type *99***1# in the Phone number text input box, and type the User name and Password in the appropriate text boxes, and then click Connect.

Note:

User Name and Password is used for cellular dial-up connection, you can check with local ISP whether you need to enter and what you need to enter.

7.

After dial up successfully, it will show window below.

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8.

Also you can try to ping to www.google.com

to check whether GPRS connection has been established.

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Chapter 4.

Appendix

4.1

GSM Alphabet

0×08 8

0×09 9

0×0A 10

0×0B 11

0×0C 12

0×0D 13

0×0E 14

0×0F 15

0×10 16

0×11 17

0×12 18

0×13 19

0×14 20

0×15 21

0×16 22

Standard SMS can contain 160 characters. However, the characters typed must be part of the so-called 7-bit default alphabet as specified by GSM 3.38. You can see in the table below that this alphabet contains all ASCII characters and some accented characters.

For example, u umlaut (ü) and e with grave (è), are in this set. Please study the table below to have a complete overview. Using any character not in this set, will make the SMS a Unicode SMS and limit the length of the SMS to 70 characters.

Note: a few characters actually count as two characters. These characters are:

{}[]~|\ and the Euro symbol: €

You can also see that in the table below in the hex column. These characters need to be escaped.

Below is the 7 bit default alphabet as specified by GSM 03.38. The corresponding ISO-8859-1 decimal codes are shown in the rightmost column. Note that the euro sign (€) is also included.

Hex Dec

0×00 0

Character name

COMMERCIAL AT

Character ISO-8859-1 DEC

@ 64

0×01 1

0×02 2

0×03 3

0×04 4

0×05 5

0×06 6

0×07 7

POUND SIGN

DOLLAR SIGN

YEN SIGN

LATIN SMALL LETTER E WITH GRAVE

LATIN SMALL LETTER E WITH ACUTE

LATIN SMALL LETTER U WITH GRAVE

LATIN SMALL LETTER I WITH GRAVE

£

$

¥

è

é

ù

ì

163

36

165

232

233

249

236

LATIN SMALL LETTER O WITH GRAVE

LATIN CAPITAL LETTER C WITH CEDILLA

LINE FEED

LATIN CAPITAL LETTER O WITH STROKE

LATIN SMALL LETTER O WITH STROKE

CARRIAGE RETURN

ò

Ç

Ø

ø

LATIN CAPITAL LETTER A WITH RING ABOVE Å

LATIN SMALL LETTER A WITH RING ABOVE å

GREEK CAPITAL LETTER DELTA

LOW LINE

GREEK CAPITAL LETTER PHI

GREEK CAPITAL LETTER GAMMA

GREEK CAPITAL LETTER LAMBDA

GREEK CAPITAL LETTER OMEGA

GREEK CAPITAL LETTER PI

Δ

_

Φ

Γ

Λ

Ω

Π

242

199

10

216

248

13

197

229

95

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0×25 37

0×26 38

0×27 39

0×28 40

0×29 41

0×2A 42

0×2B 43

0×2C 44

0×2D 45

0×2E 46

0×2F 47

0×30 48

0×31 49

0×32 50

0×33 51

0×34 52

0×35 53

0×36 54

Robustel GoRugged M1000 USB User Guide

0×17 23 GREEK CAPITAL LETTER PSI

0×18 24

0×19 25

0×1A 26

GREEK CAPITAL LETTER SIGMA

GREEK CAPITAL LETTER THETA

GREEK CAPITAL LETTER XI

0×1B 27 ESCAPE TO EXTENSION TABLE

0×1B0A 27 10 FORM FEED

0×1B14 27 20 CIRCUMFLEX ACCENT

0×1B28 27 40 LEFT CURLY BRACKET

0×1B29 27 41 RIGHT CURLY BRACKET

0×1B2F 27 47 REVERSE SOLIDUS (BACKSLASH)

0×1B3C 27 60 LEFT SQUARE BRACKET

0x1B3D 27 61 TILDE

0x1B3E 27 62 RIGHT SQUARE BRACKET

0×1B40 27 64 VERTICAL BAR

0×1B65 27 101 EURO SIGN

0×1C 28

0×1D 29

0×1E 30

LATIN CAPITAL LETTER AE

LATIN SMALL LETTER AE

LATIN SMALL LETTER SHARP S (German)

0×1F 31

0×20 32

0×21 33

0×22 34

0×23 35

0×24 36

LATIN CAPITAL LETTER E WITH ACUTE

SPACE

EXCLAMATION MARK

QUOTATION MARK

NUMBER SIGN

CURRENCY SIGN

PERCENT SIGN

AMPERSAND

APOSTROPHE

LEFT PARENTHESIS

RIGHT PARENTHESIS

ASTERISK

PLUS SIGN

COMMA

HYPHEN-MINUS

FULL STOP

SOLIDUS (SLASH)

DIGIT ZERO

DIGIT ONE

DIGIT TWO

DIGIT THREE

DIGIT FOUR

DIGIT FIVE

DIGIT SIX

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!

É

#

¤

Æ

æ

ß

|

~

]

}

\

[

^

{

Ψ

Σ

Θ

Ξ

0

1

2

.

/

,

-

5

6

3

4

)

*

+

(

%

&

12

94

123

125

92

91

126

93

124

164 (ISO-8859-15)

198

230

223

201

32

33

34

35

164 (ISO-8859-1)

44

45

46

47

48

49

50

51

52

53

54

37

38

39

40

41

42

43

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0×4F 79

0×50 80

0×51 81

0×52 82

0×53 83

0×54 84

0×55 85

0×56 86

0×57 87

0×58 88

0×59 89

0×5A 90

0×5B 91

0×5C 92

0×5D 93

0×5E 94

0×5F 95

0×60 96

0×42 66

0×43 67

0×44 68

0×45 69

0×46 70

0×47 71

0×48 72

0×49 73

0×4A 74

0×4B 75

0×4C 76

0×4D 77

0×4E 78

Robustel GoRugged M1000 USB User Guide

0×37 55 DIGIT SEVEN

0×38 56

0×39 57

0×3A 58

DIGIT EIGHT

DIGIT NINE

COLON

0×3B 59

0×3C 60

0×3D 61

0×3E 62

0×3F 63

0×40 64

0×41 65

SEMICOLON

LESS-THAN SIGN

EQUALS SIGN

GREATER-THAN SIGN

QUESTION MARK

INVERTED EXCLAMATION MARK

LATIN CAPITAL LETTER A

LATIN CAPITAL LETTER B

LATIN CAPITAL LETTER C

LATIN CAPITAL LETTER D

LATIN CAPITAL LETTER E

LATIN CAPITAL LETTER F

LATIN CAPITAL LETTER G

LATIN CAPITAL LETTER H

LATIN CAPITAL LETTER I

LATIN CAPITAL LETTER J

LATIN CAPITAL LETTER K

LATIN CAPITAL LETTER L

LATIN CAPITAL LETTER M

LATIN CAPITAL LETTER N

LATIN CAPITAL LETTER O

LATIN CAPITAL LETTER P

LATIN CAPITAL LETTER Q

LATIN CAPITAL LETTER R

LATIN CAPITAL LETTER S

LATIN CAPITAL LETTER T

LATIN CAPITAL LETTER U

LATIN CAPITAL LETTER V

LATIN CAPITAL LETTER W

LATIN CAPITAL LETTER X

LATIN CAPITAL LETTER Y

LATIN CAPITAL LETTER Z Z

LATIN CAPITAL LETTER A WITH DIAERESIS Ä

LATIN CAPITAL LETTER O WITH DIAERESIS Ö

X

Y

V

W

LATIN CAPITAL LETTER N WITH TILDE Ñ

LATIN CAPITAL LETTER U WITH DIAERESIS Ü

SECTION SIGN

INVERTED QUESTION MARK

§

¿

S

T

U

O

P

Q

R

K

L

I

J

M

N

F

G

H

B

C

D

E

?

¡

A

=

>

;

<

9

:

7

8

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73

74

75

76

77

78

66

67

68

69

70

71

72

55

56

57

58

59

60

61

62

63

161

65

86

87

88

89

90

196

214

79

80

81

82

83

84

85

209

220

167

191

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Robustel GoRugged M1000 USB User Guide

0×61 97 LATIN SMALL LETTER A

0×62 98

0×63 99

0×64 100

LATIN SMALL LETTER B

LATIN SMALL LETTER C

LATIN SMALL LETTER D

0×65 101

0×66 102

0×67 103

0×68 104

0×69 105

0×6A 106

0×6B 107

LATIN SMALL LETTER E

LATIN SMALL LETTER F

LATIN SMALL LETTER G

LATIN SMALL LETTER H

LATIN SMALL LETTER I

LATIN SMALL LETTER J

LATIN SMALL LETTER K

0×6C 108

0×6D 109

0×6E 110

0×6F 111

0×70 112

0×71 113

0×72 114

0×73 115

0×74 116

0×75 117

0×76 118

0×77 119

0×78 120

LATIN SMALL LETTER L

LATIN SMALL LETTER M

LATIN SMALL LETTER N

LATIN SMALL LETTER O

LATIN SMALL LETTER P

LATIN SMALL LETTER Q

LATIN SMALL LETTER R

LATIN SMALL LETTER S

LATIN SMALL LETTER T

LATIN SMALL LETTER U

LATIN SMALL LETTER V

LATIN SMALL LETTER W

LATIN SMALL LETTER X

0×79 121

0×7A 122

0×7B 123

0×7C 124

0×7D 125

0×7E 126

0×7F 127

LATIN SMALL LETTER Y

LATIN SMALL LETTER Z

LATIN SMALL LETTER A WITH DIAERESIS

LATIN SMALL LETTER O WITH DIAERESIS

LATIN SMALL LETTER N WITH TILDE

LATIN SMALL LETTER U WITH DIAERESIS

LATIN SMALL LETTER A WITH GRAVE

115

116

117

118

119

120

108

109

110

111

112

113

114

121

122

228

246

241

252

224

97

98

99

100

101

102

103

104

105

106

107 u v s t w x p q r n o l m

ñ

ü

à

ä

ö y z i j k g h e f c d a b

4.2

Troubleshooting

This section of the document describes possible problems encountered when using the Robustel M1000 USB and their solutions.

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Robustel GoRugged M1000 USB User Guide

4.2.1

The modem’s LED does not light:

Check if modem has connected to a proper power supply.

Check if the power connector is properly inserted.

4.2.2

The modem keep rebooting all the time:

Please make sure you have inserted the SIM card.

4.2.3

Receiving “No Carrier” Message

If the modem returns a “No Carrier” message upon an attempted call (voice or data), then refer to the table below for possible causes and solutions.

If the modem returns…

“No Carrier”

Then ask…

Is the received signal strong enough?

Action…

Use “AT+CSQ” to check RSSI, please check

Signal Strength Indication.

Is the antenna properly connected?

Refer to section 错误!未找到引用源。

“No Carrier” (when trying to issue a voice communication)

“No Carrier” (when trying to issue a data communication)

Is the semicolon

Is the SIM card configured for data / fax calls?

Is the selected bearer type supported by the called party?

(;) entered immediately after the phone number in the AT command?

Is the selected bearer type supported by the network?

Ensure that the semicolon (;) is entered immediately after the phone number in the

AT command. e.g. ATD123456;

Configure the SIM card for data / fax calls

(Ask your network provider if necessary).

Ensure that the selected bearer type is supported by the called party.

Ensure that the selected bearer type is supported by the network.

If no success, try bearer select type by AT command: AT+CBST=0,0,3

Signal Strength Indication

Value of received signal strength indication (RSSI)

0 to 12

13 to 19

20 to 31

Interpretation of the received signal strength

Insufficient or weak

Average

Good

99 No signal

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4.3

Terms and Abbreviations

Abbreviations

AC

APN

CE

CHAP

CSD

CTS dB dBi

DC

DCD

DCE

DCS 1800

DI

DO

DSR

DTE

DTMF

DTR

EMC

EMI

ESD

MAX

Min

MO

MS

MT

PAP

PC

ETSI

GND

GPRS

GSM

IMEI kbps

LED

PCN

PCS

PDU

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Alternating Current

Access Point Name of GPRS Service Provider Network

Conformité Européene (European Conformity)

Challenge Handshake Authentication Protocol

Circuit Switched Data

Clear to Send

Decibel

Decibel Relative to an Isotropic radiator

Direct Current

Data Carrier Detect

Data Communication Equipment (typically modems)

Digital Cellular System, also referred to as PCN

Digital Input

Digital Output

Data Set Ready

Data Terminal Equipment

Dual Tone Multi-frequency

Data Terminal Ready

Electromagnetic Compatibility

Electromagnetic Interference

Electrostatic Discharges

European Telecommunications Standards Institute

Ground

General Package Radio Service

Global Standard for Mobile Communications

International Mobile Equipment Identification kbits per second

Light Emitting Diode

Maximum

Minimum

Mobile Originated

Mobile Station

Mobile Terminated

Password Authentication Protocol

Personal Computer

Personal Communications Network, also referred to as DCS 1800

Personal Communication System, also referred to as GSM 1900

Protocol Data Unit

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SMS

TCP/IP

TE

Tx

UART

USSD

VSWR

Robustel GoRugged M1000 USB User Guide

PPP Point-to-point Protocol

PIN

PSU

PUK

Personal Identity Number

Power Supply Unit

Personal Unblocking Key

R&TTE

RF

RTC

RTS

Rx

SIM

SMA

Radio and Telecommunication Terminal Equipment

Radio Frequency

Real Time Clock

Request to Send

Receive Direction

Subscriber Identification Module

Subminiature Version A RF Connector

Short Message Service

Transmission Control Protocol / Internet Protocol

Terminal Equipment, also referred to as DTE

Transmit Direction

Universal Asynchronous Receiver-transmitter

Unstructured Supplementary Service Data

Voltage Stationary Wave Ratio

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advertisement

Key Features

  • Rugged cellular modem
  • USB 2.0 high speed interface
  • LTE downlink/uplink up to 100/50 Mbps
  • GPS receiver optional
  • Wide range input voltages
  • Extreme operating temperature
  • Metal enclosure
  • AT command control

Frequently Answers and Questions

How do I connect the modem to an external antenna?
Connect the external antenna with SMA male connector to the modem’s SMA Female connector. Make sure the antenna is for the correct frequency as your GSM/GPRS/UMTS/HSPA operator with impedance of 50ohm, and also connector is screwed tightly.
What is the power supply range of the modem?
The power supply range is 9 to 36VDC.
How do I install the USB driver for the modem?
Connect the USB cable to your PC and the modem. The Control Panel will pop up a tab for Other devices with the M1000 USB’s module version. Right-click to enter Properties and then click Update Driver. Click Browse my computer for driver software, click Browse, locate the USB driver on the CD, and then click Next. Once the USB driver is installed, the simulated virtual COM port will open. You can check this in Device Manager > Modems.
How do I establish a CSD connection?
Start SecureCRT with serial parameters 115200,8,n,1. Type ATD and press Enter to establish a CSD connection. After the remote side answers the CSD call, the connection is established. To close the CSD connection, type +++. The modem will respond with OK to indicate that you have already switched back to the command mode. Type ATH and press Enter to disconnect.
How do I send a short message using the modem?
Type AT+CMGF=1 and press Enter. Type AT+CMGS="" and press Enter. The terminal will automatically move to the next line, which starts with >. Type your message on the right of the >. Enter Ctrl + Z to deliver the message.

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