Robustel GoRugged M1000 USB Industrial Cellular USB Modem User Guide
Below you will find brief information for GoRugged M1000 USB. The GoRugged M1000 USB is a rugged cellular modem with USB interface offering state-of-the-art 2G(GPRS/EDGE)/3G(HSPA/EV-DO)/4G(LTE) connectivity for machine to machine (M2M) applications. It features control via AT commands, USB 2.0 high speed interface, LTE downlink/uplink up to 100/50 Mbps, and GPS receiver optional for specified model.
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Robustel GoRugged M1000 USB
Industrial Cellular USB Modem for 2G / 3G / 4G Networks
User Guide
Document Name: User Guide
Date: 2014-01-17
Status: /
Confidential
DocID:
/
RT_UG_M1000 USB_v.2.0.0
www.robustel.com
Robustel GoRugged M1000 USB User Guide
About This Document
This document describes the hardware of the Robustel M1000 USB Industrial Grade USB Modem.
Copyright©
Guangzhou Robustel Technologies Co., Limited
All Rights Reserved.
Trademarks and Permissions
Robustel are trademark of Guangzhou Robustel Technologies Co. Limited.
All other trademarks and trade names mentioned in this document are the property of their respective holders.
Disclaimer
No part of this document may be reproduced in any form without the written permission of the copyright owner.
The contents of this document are subject to revision without notice due to continued progress in methodology, design and manufacturing. Robustel shall have no liability for any error or damage of any kind resulting from the use of this document.
Technical Support Contact Information
Tel: +86-18924045664
Fax: +86-20-82321505
E-mail: [email protected]
Web: www.robustel.com
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Important Notice
Due to the nature of wireless communications, transmission and reception of data can never be guaranteed. Data may be delayed, corrupted (i.e., have errors) or be totally lost. Although significant delays or losses of data are rare when wireless devices such as the modem are used in a normal manner with a well-constructed network, the modem should not be used in situations where failure to transmit or receive data could result in damage of any kind to the user or any other party, including but not limited to personal injury, death, or loss of property. Robustel accepts no responsibility for damages of any kind resulting from delays or errors in data transmitted or received using the modem, or for failure of the modem to transmit or receive such data.
Safety Precautions
General
The modem generates radio frequency (RF) power. When using the modem care must be taken on safety issues
related to RF interference as well as regulations of RF equipment.
Do not use your modem in aircraft, hospitals, petrol stations or in places where using GSM products is prohibited.
Be sure that the modem will not be interfering with nearby equipment. For example: pacemakers or medical equipment. The antenna of the modem should be away from computers, office equipment, home appliance, etc.
An external antenna must be connected to the modem for proper operation. Only uses approved antenna with
the modem. Please contact authorized distributor on finding an approved antenna.
Always keep the antenna with minimum safety distance of 26.6 cm or more from human body. Do not put the antenna inside metallic box, containers, etc.
Note: Some airlines may permit the use of cellular phones while the aircraft is on the ground and the door is open.
Modem may be used at this time.
Using the modem in vehicle
Check for any regulation or law authorizing the use of GSM in vehicle in your country before installing the modem.
The driver or operator of any vehicle should not operate the modem while in control of a vehicle.
Install the modem by qualified personnel. Consult your vehicle distributor for any possible interference of electronic parts by the modem.
The modem should be connected to the vehicle’s supply system by using a fuse-protected terminal in the vehicle’s fuse box.
Be careful when the modem is powered by the vehicle’s main battery. The battery may be drained after extended period.
Protecting your modem
To ensure error-free usage, please install and operate your modem with care. Do remember the follow:
Do not expose the modem to extreme conditions such as high humidity / rain, high temperatures, direct
sunlight, caustic / harsh chemicals, dust, or water.
Do not try to disassemble or modify the modem. There is no user serviceable part inside and the warranty would be void.
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Do not drop, hit or shake the modem. Do not use the modem under extreme vibrating conditions.
Do not pull the antenna or power supply cable. Attach/detach by holding the connector.
Connect the modem only according to the instruction manual. Failure to do it will void the warranty.
In case of problem, please contact authorized distributor.
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Regulatory and Type Approval Information
Table 1: Directives
2002/95/EC
Directive of the European Parliament and of the Council of 27 January 2003 on the restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS)
2002/96/EC
Directive of the European Parliament and of the Council on waste electrical and electronic equipment (WEEE)
2003/108/EC
Directive of the European Parliament and of the Council of 8 December
2003 amending directive 2002/96/ec on waste electrical and electronic equipment (WEEE)
Table 2: Standards of the Ministry of Information Industry of the People’s Republic of China
SJ/T
11363-2006
“Requirements for Concentration Limits for Certain Hazardous Substances in Electronic Information
Products” (2006-06).
SJ/T
11364-2006
“Marking for Control of Pollution Caused by Electronic Information Products”
(2006-06).
According to the “Chinese Administration on the Control of Pollution caused by Electronic Information Products” (ACPEIP) the EPUP, i.e., Environmental
Protection Use Period, of this product is 20 years as per the symbol shown here, unless otherwise marked. The EPUP is valid only as long as the product is operated within the operating limits described in the Hardware Interface Description.
for an overview of toxic or hazardous substances or elements that might be
contained in product parts in concentrations above the limits defined by SJ/T 11363-2006.
Table 3: Toxic or hazardous substances or elements with defined concentration limits
Name of the part
Metal Parts
Hazardous substances
(Pb) (Hg) o o
(Cd) o
(Cr(VI)) o
Circuit Modules
Cables and Cable Assemblies
Plastic and Polymeric parts x o o o o o o o o o o o
(PBB) o o o o
(PBDE) o o o o o:
Indicates that this toxic or hazardous substance contained in all of the homogeneous materials for this part is below the limit requirement in SJ/T11363-2006. x:
Indicates that this toxic or hazardous substance contained in at least one of the homogeneous materials for this part might exceed the limit requirement in SJ/T11363-2006.
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Revision History
Updates between document versions are cumulative. Therefore, the latest document version contains all updates made to previous versions.
Release Date Firmware Version Details
2012-4-4 First Release
2014-01-17
Add application examples, such as using SMS and Cellular connection;
Add troubleshooting.
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Contents
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Chapter 1.
Product Concept
1.1
Overview
Robustel GoRugged M1000 USB is a rugged cellular modem with USB interface offering state-of-the-art 2G
(GPRS/EDGE)/3G (HSPA/EV-DO)/4G (LTE) connectivity for machine to machine (M2M) applications.
Control via AT commands.
USB 2.0 high speed interface allows it to manage and optimize the performances of 3G and 4G high-speed networks.
LTE downlink/uplink up to 100/50 Mbps.
GPS receiver optional for specified model.
Antenna diversity for improved fringe performance optional.
Comprehensive SDK and enabling drivers for Linux and Windows.
Wide range input voltages from 9 to 36 VDC and extreme operating temperature.
The metal enclosure can be mounted on a DIN-rail or on the wall, also with extra ground screw.
1.2
Packing List
Check your package to make certain it contains the following items:
Robustel GoRugged M1000 USB modem x1
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SMA antenna (Stubby antenna or Magnet antenna optional) x1
Stubby antenna Magnet antenna
2-pin pluggable terminal block for power connector x1
USB cable (Type A Male to Type A Male) x1
CD with user guide and configuration utility x1
Note: Please notify your sales representative if any of the above items are missing or damaged.
Optional accessories (can be purchased separately):
Rx-Diversity SMA antenna optional (Stubby antenna or Magnet antenna optional) x1
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35mm Din-Rail mounting kit x2
AC/DC Power Supply Adapter (12VDC, 1A) x1
1.3
Specifications
Cellular Interface
Standards: LTE (DL/UL up to 100/50 Mbps), HSPA+/HSUPA/HSDPA/UMTS, EDGE/GPRS, EVDO 450
Frequency: Please refer to “Selection and Ordering Data”
SIM: 1 x (3V & 1.8V)
Antenna Interface: SMA Female
USB Interface
Number of Ports: 1 x Type A Female
Speed: USB 2.0 High Speed (480 Mbit/s)
ESD Protection: 15KV
GPS (optional for M1000-UP3P and M1000-UP4L)
Protocol: NMEA
Modes: Standalone GPS, Assisted GPS
Drivers
Drivers: Windows 2000/XP/Vista/7/CE, Linux 2.6
System
LED Indicators: NET
Power Supply and Consumption
Power Supply Interface: 2-pin 5mm pluggable terminal block with lock
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Input Voltage: 9 to 36 VDC
Physical Characteristics
Housing & Weight: Metal, 300g
Dimension(L x W x H): 111 x 72 x 28 mm
Installation: 35mm Din-Rail or wall mounting or desktop
Selection and Ordering Data
Model No. Air Interface
M1000-U4L LTE/HSPA+/UMTS/EDGE/GPRS
Frequency
LTE 800/900/1800/2100/2600 MHz (DL/UL up to
100/50 Mbps)
UMTS 900/2100 MHz, GSM 900/1800/1900 MHz
M1000-U3P HSPA+/UMTS/EDGE/GPRS
M1000-U3H HSUPA/UMTS/EDGE/GPRS
M1000-U3E EVDO 450 Rev. B/Rev. A
M1000-USB mPCIe interface
UMTS 850/900/1900/2100 MHz (DL/UL 14.4/5.76
Mbps) , GSM Quad Band
UMTS 900/2100 MHz (DL/UL 7.2/5.76 Mbps), GSM
900/1800 MHz
EVDO 450 MHz (DL/UL 14.7/5.4 Mbps) w/o module, mPCIe interface
Operating Environment
-25 to 60°C/5 to 95% RH
-40 to 85°C/5 to 95% RH
-40 to 85°C/5 to 95% RH
-20 to 60°C/5 to 95% RH
-40 to 85°C/5 to 95% RH
1.4
Dimensions
1.5
Selection and Ordering Data
Please refer to corresponding M1000 series datasheet.
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Chapter 2.
Installation
2.1
Overview
2.2
LED Indicators
NET LED
Off
600 ms on / 600ms off
75 ms on / 3 s off
Function
ME is in one of the following modes:
- POWER DOWN mode
- ALARM mode
- CHARGE ONLY mode
- NON-CYCLIC SLEEP mode
- CYCLIC SLEEP mode with no temporary wake-up event in progress
Limited Network Service: No SIM card inserted or no PIN entered, or network search in progress, or ongoing user authentication, or network login in progress.
IDLE mode: The mobile is registered to the GSM network (monitoring control channels and user interactions). No call is in progress.
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75 ms on / 75 ms off /
75 ms on / 3 s off
One or more GPRS PDP contexts activated.
500 ms on / 25 ms off Packet switched data transfer is in progress.
On
Depending on type of call:
Voice call: Connected to remote party.
Data call: Connected to remote party or exchange of parameters while setting up or disconnecting a call.
2.3
USB Interface
3
4
USB 2.0 Connector
PIN Description)
1 VCC
2 Data (D-)
Data (D+)
GND
2.4
Install SIM Card
Be sure to insert a SIM card before you use the modem.
Note: A SIM card set with PIN code cannot be used normally in the modem. You need to use Modem Configurator to unlock the PIN code of the SIM card before using it in the modem.
Make sure to disconnect the adapter and switch off your modem before inserting or removing your SIM/USIM card.
Inserting SIM Card
1.
Make sure your adapter is disconnected.
2.
Use a screwdriver to unscrew the screw on the cover, and then remove the cover, you could find the SIM Card slot.
3.
Insert the SIM card, and you need press the SIM card with your fingers until you hear “a cracking sound”. Then use a screwdriver to screw the cover.
Removing SIM card
1.
Make sure your adapter is disconnected, and then press and hold down the power key until the modem is powered off.
2.
Press the SIM card until you hear “a cracking sound”, when the SIM card will pop up to be pulled out.
Note:
1.
Don’t forget screw the cover for again-theft.
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2.
Don’t touch the metal surface of the SIM card in case information in the card is lost or destroyed.
3.
Don’t bend or scratch your SIM card. Keep the card away from electricity and magnetism.
4.
Make sure to disconnect the power source from your modem before inserting and removing your SIM card.
2.5
Connect the External Antenna (SMA Type)
Connect this to an external antenna with SMA male connector. Make sure the antenna is for the correct frequency as your GSM/GPRS/UMTS/HSPA operator with impedance of 50ohm, and also connector is screwed tightly.
Screw tightly
2.6
Connect the Modem to External Device
User can use the USB cable to connect the modem’s USB Connector to external slave devices / controller / computer.
Note: User needs to install relevant USB driver to PC, which you can find out in the CD.
USB 2.0 USB 2.0
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2.7
Mount the Modem
Use 2 pcs of M3 screw to mount the modem on the wall.
Wall Mounting Screw Hole
2.8
Ground the Modem
Grounding Screw
Grounding and wire routing help limit the effects of noise due to electromagnetic interference (EMI). Run the ground connection from the ground screw to the grounding surface prior to connecting devices.
Note: This product is intended to be mounted to a well-grounded mounting surface, such as a metal panel.
2.9
Power Supply
The power supply range is 9 to 36VDC.
Note: Please take care about the polarity, and do not make reverse connection.
Positive Polarity Negative Polarity
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Chapter 3.
Operate the Modem
3.1
AT command Set
We can operate and configure M1000 USB via AT commands through USB interface. This chapter will introduce how to install USB driver and AT command examples while configuring M1000 USB.
3.1.1
Install USB driver
1.
In the Control Panel, when you connect USB cable to PC, it will pop up tab Other devices and show M1000 USB’s module version.
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2.
Right-click to enter Properties and then click Update Driver.
3.
Click Browse my computer for driver software.
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4.
Click Browse to locate to position of the USB driver (you can find out relevant USB driver in the CD), then click
Next.
5.
After succeeding to install the USB driver, it will pop up the following window.
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6.
A simulated virtual COM port which binds to the USB interface of M1000 USB will open after USB driver has been installed. Please check “Device Manager” -> “Modems”.
7.
Select the USB modem and right-click to enter “Properties”. In tab “Modem”, you will find that there is simulated
COM port which serial software such as secureCRT needs to connect to.
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3.1.2
Start SecureCRT
We can enter AT commands to configure M1000 USB from serial software such as secureCRT, you can download this software via link: https://app.box.com/s/arkn6xk1asgs1myvuuie .
1.
Double click SecureCRT Potable.exe .
2.
File->Connect->New Session
3.
Select Protocol as “Serial”.
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4.
Select the simulated COM port and match the parameters as below, click the “Next” button to finish this session.
Note: You need to disable “RTS/CTS.
3.1.3
AT Command Examples
M1000 USB supports the guidelines known as the “AT Command Set.” AT Command Set is the industry standard line-oriented command language used to communicate with the modem.
Followings are examples of some AT commands. Please refer to the AT command guide for a full description.
Description AT commands
Modem acknowledgement AT
Modem response Comments
OK
Responding OK indicates that the modem is ready.
Receiving signal strength
Query current PIN status
AT+CSQ
AT+CPIN?
+CSQ: 19,99
+CPIN: READY
The first parameter has to be at least 15 for normal communication.
SIM card is correctly inserted and modem is not pending for any password
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Saves parameters in non-volatile memory
AT&W
3.2
CSD Connection
+CPIN: SIM PIN PIN1 is required
+CPIN: SIM PUK PUK1 is required
The configuration settings are stored.
OK
3.2.1
Overview
A Circuit-Switched Data Connection makes the wireless modem work in a manner similar to a regular analog modem.
CSD (Circuit Switched Data) is the original form of data transmission developed for cellular systems. By using a single radio time slot, CSD is able to deliver 9.6 to 14.4 kbit/s data transmission to both the CELLULAR Network and PSTN
Switching Subsystem through direct calls. Most of the time, it is initiated by standard AT commands. Using the modem to access remote devices by CSD is often more convenient than installing cables and data lines. Data collection and monitoring will be more flexible since CSD can be used for applications that are hard to wire or hard to access.
Note: Ensure that your SIM card has the CSD Service activated. For most regions, you must apply to your mobile service provider to receive this service.
3.2.2
Establishing a CSD Connection
1.
Start SecureCRT with serial parameters 115200,8,n,1.
2.
Type ATD <phone number> and press Enter to establish a CSD connection. (e.g. ATD 123456, in which 123456 is the phone number.)
3.
After remote side answering the CSD call, then the CSD connection has been established successfully.
4.
To close the CSD connection, type +++. The modem will respond with OK to indicate that you have already switched back to the command mode. It means you can enter AT commands again via SecureCRT.
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5.
Type ATH and press Enter to disconnect.
Note:
+++ is the escape sequence, and ATH is the hang-up command.
For international calls, the local international prefix does not need to be set, but does need to be replaced by the + character. E.g., you would type ATD+86123456, in which +86 is the country code.
3.2.3
Answering a CSD Connection
1.
When secureCRT displays the RING response, type ATA, and press Enter.
2.
In the secureCRT window, type ATS0=x and press Enter. For x, substitute the number of rings that the modem should receive before answering the call. For example, to answer after the first ring, type ATS0=1.
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3.
Type AT&W and press Enter.
4.
To close the CSD connection, type +++. The modem will respond with OK to indicate that you have already switched back to the command mode.
5.
Type ATH and press Enter to disconnect.
3.3
Using Short Message Service
Cellular technology offers the benefit of using SMS (short message service) as an easy way to communicate over the mobile network.
The following topics are covered in this chapter:
1.
Sending a Short Message
2.
Reading a Short Message
3.
Deleting a Short Message
3.3.1
Sending a Short Message
1.
Type AT+CMGF=1 and press Enter.
2.
Type AT+CMGS=“<phone number>” and press Enter. The terminal will automatically move to the next line, which starts with >. Type your message on the right of the >.
3.
Enter Ctrl + Z deliver the message.
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Note: AT+CMGF=1 sets the SMS to Text mode.
3.3.2
Reading a Short Message
1.
Type AT+CMGF=1 and then press Enter.
2.
Type AT+CNMI=2,1 and then press Enter.
3.
When a short message is received, the modem will show the storage number of the message after “+CMIT: “SM”,
x” (where the x is the storage number).
4.
Type AT+CMGR=x to read the message.
5.
In the example shown below, the x=5 means that the message is stored in the 5th storage location.
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3.3.3
Deleting a Short Message
Type AT+CMGD=x,n and then press Enter.
This is where x represents one of the following options:
“REC UNREAD” Shows received unread messages.
“REC READ” Shows received read messages.
“STO UNSENT” Shows stored unsent messages.
“STO SENT” Shows stored sent messages.
“ALL” Shows messages.
This is where n represents one of the following options:
0 Delete message at location <include the index number>
1 Delete all READ messages.
2 Delete all READ and SENT messages.
3 Delete all READ, SENT, and UNSENT messages.
4 Delete ALL messages. “REC UNREAD” Shows received unread messages.
Note: Refer to the Documentation and Software CD / AT_Commands / AT_Commands.pdf for further detail commands information using SMS.
3.4
Cellular Network Connection
3.4.1
Overview
A cellular network is a wireless network distributed over land areas called cells, each served by at least one fixed-location transceiver, known as a cell site or base station. We can use our mobile phones or PCs to connect to cellular network basing on 2G (GPRS/EDGE)/3G (HSPA/EV-DO)/4G (LTE) technology.
M1000 USB offers state-of-the-art 2G (GPRS/EDGE)/3G (HSPA/EV-DO)/4G (LTE) connectivity for machine to machine
(M2M) applications, it can provide cellular network connection for end-user devices such as PCs, embedded computers, and PLCs that are PPP-enabled and can be easily connected to the cellular network and the Internet.
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3.4.2
Internet Access for PC
The modem can use Windows DUN (Dial-up Networking) to provide the Internet access through the cellular network.
Instructions are described in the following chapters.
Note: The specific steps may vary depending on your version of Windows and your Windows settings. Following steps are basing on Windows 7.
Change baudrate of modem
1.
You can set baudrate of the simulated COM port to highest speed following the diagram below. The highest speed of the simulated port varies from different module of M1000 USB, you can use AT command “AT+IPR=?” to check baudrate details. In this document, we use AT command “AT+IPR=230400” to set baudrate of the simulated
COM port to 230400.
Set Maximum Port Speed
1.
In the Control Panel, Select the USB modem in tab Device Manager -> Modems -> XXX USB modem.
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2.
Right-click to enter Properties. You can select the maxumum port speed as 230400 in tab Modem.
Modem Diagnostics
Follow these steps to verify that the modem is installed properly and has been activated.
1.
Click the Diagnostics tab, and then click Query Modem. After that it will popup “Please Wait” window. This process will almost take you 4 seconds.
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2.
If the query is successful, both commands sent to the modem and responses from the modem will be displayed.
Click OK to close the window.
Adding Windows DUN
Follow these steps to add Windows Dial-up Networking.
1.
In the Control Panel, open Network and Sharing Center, and then click Set up a new connection or network.
2.
When the Set Up a Connection or Network window opens, select the Connect to the Internet option, and then
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3.
Select the No, create a new connection option, and then click Next.
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4.
Select the Dial-up option.
5.
Select the correct USB Modem which is shown as the same as Device Manager -> Modems -> XXX USB modem.
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6.
Type *99***1# in the Phone number text input box, and type the User name and Password in the appropriate text boxes, and then click Connect.
Note:
User Name and Password is used for cellular dial-up connection, you can check with local ISP whether you need to enter and what you need to enter.
7.
After dial up successfully, it will show window below.
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8.
Also you can try to ping to www.google.com
to check whether GPRS connection has been established.
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Chapter 4.
Appendix
4.1
GSM Alphabet
0×08 8
0×09 9
0×0A 10
0×0B 11
0×0C 12
0×0D 13
0×0E 14
0×0F 15
0×10 16
0×11 17
0×12 18
0×13 19
0×14 20
0×15 21
0×16 22
Standard SMS can contain 160 characters. However, the characters typed must be part of the so-called 7-bit default alphabet as specified by GSM 3.38. You can see in the table below that this alphabet contains all ASCII characters and some accented characters.
For example, u umlaut (ü) and e with grave (è), are in this set. Please study the table below to have a complete overview. Using any character not in this set, will make the SMS a Unicode SMS and limit the length of the SMS to 70 characters.
Note: a few characters actually count as two characters. These characters are:
{}[]~|\ and the Euro symbol: €
You can also see that in the table below in the hex column. These characters need to be escaped.
Below is the 7 bit default alphabet as specified by GSM 03.38. The corresponding ISO-8859-1 decimal codes are shown in the rightmost column. Note that the euro sign (€) is also included.
Hex Dec
0×00 0
Character name
COMMERCIAL AT
Character ISO-8859-1 DEC
@ 64
0×01 1
0×02 2
0×03 3
0×04 4
0×05 5
0×06 6
0×07 7
POUND SIGN
DOLLAR SIGN
YEN SIGN
LATIN SMALL LETTER E WITH GRAVE
LATIN SMALL LETTER E WITH ACUTE
LATIN SMALL LETTER U WITH GRAVE
LATIN SMALL LETTER I WITH GRAVE
£
$
¥
è
é
ù
ì
163
36
165
232
233
249
236
LATIN SMALL LETTER O WITH GRAVE
LATIN CAPITAL LETTER C WITH CEDILLA
LINE FEED
LATIN CAPITAL LETTER O WITH STROKE
LATIN SMALL LETTER O WITH STROKE
CARRIAGE RETURN
ò
Ç
Ø
ø
LATIN CAPITAL LETTER A WITH RING ABOVE Å
LATIN SMALL LETTER A WITH RING ABOVE å
GREEK CAPITAL LETTER DELTA
LOW LINE
GREEK CAPITAL LETTER PHI
GREEK CAPITAL LETTER GAMMA
GREEK CAPITAL LETTER LAMBDA
GREEK CAPITAL LETTER OMEGA
GREEK CAPITAL LETTER PI
Δ
_
Φ
Γ
Λ
Ω
Π
242
199
10
216
248
13
197
229
95
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0×25 37
0×26 38
0×27 39
0×28 40
0×29 41
0×2A 42
0×2B 43
0×2C 44
0×2D 45
0×2E 46
0×2F 47
0×30 48
0×31 49
0×32 50
0×33 51
0×34 52
0×35 53
0×36 54
Robustel GoRugged M1000 USB User Guide
0×17 23 GREEK CAPITAL LETTER PSI
0×18 24
0×19 25
0×1A 26
GREEK CAPITAL LETTER SIGMA
GREEK CAPITAL LETTER THETA
GREEK CAPITAL LETTER XI
0×1B 27 ESCAPE TO EXTENSION TABLE
0×1B0A 27 10 FORM FEED
0×1B14 27 20 CIRCUMFLEX ACCENT
0×1B28 27 40 LEFT CURLY BRACKET
0×1B29 27 41 RIGHT CURLY BRACKET
0×1B2F 27 47 REVERSE SOLIDUS (BACKSLASH)
0×1B3C 27 60 LEFT SQUARE BRACKET
0x1B3D 27 61 TILDE
0x1B3E 27 62 RIGHT SQUARE BRACKET
0×1B40 27 64 VERTICAL BAR
0×1B65 27 101 EURO SIGN
0×1C 28
0×1D 29
0×1E 30
LATIN CAPITAL LETTER AE
LATIN SMALL LETTER AE
LATIN SMALL LETTER SHARP S (German)
0×1F 31
0×20 32
0×21 33
0×22 34
0×23 35
0×24 36
LATIN CAPITAL LETTER E WITH ACUTE
SPACE
EXCLAMATION MARK
QUOTATION MARK
NUMBER SIGN
CURRENCY SIGN
PERCENT SIGN
AMPERSAND
APOSTROPHE
LEFT PARENTHESIS
RIGHT PARENTHESIS
ASTERISK
PLUS SIGN
COMMA
HYPHEN-MINUS
FULL STOP
SOLIDUS (SLASH)
DIGIT ZERO
DIGIT ONE
DIGIT TWO
DIGIT THREE
DIGIT FOUR
DIGIT FIVE
DIGIT SIX
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!
“
É
#
¤
Æ
æ
ß
|
€
~
]
}
\
[
^
{
Ψ
Σ
Θ
Ξ
0
1
2
.
/
,
-
5
6
3
4
)
*
+
‘
(
%
&
12
94
123
125
92
91
126
93
124
164 (ISO-8859-15)
198
230
223
201
32
33
34
35
164 (ISO-8859-1)
44
45
46
47
48
49
50
51
52
53
54
37
38
39
40
41
42
43
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0×4F 79
0×50 80
0×51 81
0×52 82
0×53 83
0×54 84
0×55 85
0×56 86
0×57 87
0×58 88
0×59 89
0×5A 90
0×5B 91
0×5C 92
0×5D 93
0×5E 94
0×5F 95
0×60 96
0×42 66
0×43 67
0×44 68
0×45 69
0×46 70
0×47 71
0×48 72
0×49 73
0×4A 74
0×4B 75
0×4C 76
0×4D 77
0×4E 78
Robustel GoRugged M1000 USB User Guide
0×37 55 DIGIT SEVEN
0×38 56
0×39 57
0×3A 58
DIGIT EIGHT
DIGIT NINE
COLON
0×3B 59
0×3C 60
0×3D 61
0×3E 62
0×3F 63
0×40 64
0×41 65
SEMICOLON
LESS-THAN SIGN
EQUALS SIGN
GREATER-THAN SIGN
QUESTION MARK
INVERTED EXCLAMATION MARK
LATIN CAPITAL LETTER A
LATIN CAPITAL LETTER B
LATIN CAPITAL LETTER C
LATIN CAPITAL LETTER D
LATIN CAPITAL LETTER E
LATIN CAPITAL LETTER F
LATIN CAPITAL LETTER G
LATIN CAPITAL LETTER H
LATIN CAPITAL LETTER I
LATIN CAPITAL LETTER J
LATIN CAPITAL LETTER K
LATIN CAPITAL LETTER L
LATIN CAPITAL LETTER M
LATIN CAPITAL LETTER N
LATIN CAPITAL LETTER O
LATIN CAPITAL LETTER P
LATIN CAPITAL LETTER Q
LATIN CAPITAL LETTER R
LATIN CAPITAL LETTER S
LATIN CAPITAL LETTER T
LATIN CAPITAL LETTER U
LATIN CAPITAL LETTER V
LATIN CAPITAL LETTER W
LATIN CAPITAL LETTER X
LATIN CAPITAL LETTER Y
LATIN CAPITAL LETTER Z Z
LATIN CAPITAL LETTER A WITH DIAERESIS Ä
LATIN CAPITAL LETTER O WITH DIAERESIS Ö
X
Y
V
W
LATIN CAPITAL LETTER N WITH TILDE Ñ
LATIN CAPITAL LETTER U WITH DIAERESIS Ü
SECTION SIGN
INVERTED QUESTION MARK
§
¿
S
T
U
O
P
Q
R
K
L
I
J
M
N
F
G
H
B
C
D
E
?
¡
A
=
>
;
<
9
:
7
8
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74
75
76
77
78
66
67
68
69
70
71
72
55
56
57
58
59
60
61
62
63
161
65
86
87
88
89
90
196
214
79
80
81
82
83
84
85
209
220
167
191
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Robustel GoRugged M1000 USB User Guide
0×61 97 LATIN SMALL LETTER A
0×62 98
0×63 99
0×64 100
LATIN SMALL LETTER B
LATIN SMALL LETTER C
LATIN SMALL LETTER D
0×65 101
0×66 102
0×67 103
0×68 104
0×69 105
0×6A 106
0×6B 107
LATIN SMALL LETTER E
LATIN SMALL LETTER F
LATIN SMALL LETTER G
LATIN SMALL LETTER H
LATIN SMALL LETTER I
LATIN SMALL LETTER J
LATIN SMALL LETTER K
0×6C 108
0×6D 109
0×6E 110
0×6F 111
0×70 112
0×71 113
0×72 114
0×73 115
0×74 116
0×75 117
0×76 118
0×77 119
0×78 120
LATIN SMALL LETTER L
LATIN SMALL LETTER M
LATIN SMALL LETTER N
LATIN SMALL LETTER O
LATIN SMALL LETTER P
LATIN SMALL LETTER Q
LATIN SMALL LETTER R
LATIN SMALL LETTER S
LATIN SMALL LETTER T
LATIN SMALL LETTER U
LATIN SMALL LETTER V
LATIN SMALL LETTER W
LATIN SMALL LETTER X
0×79 121
0×7A 122
0×7B 123
0×7C 124
0×7D 125
0×7E 126
0×7F 127
LATIN SMALL LETTER Y
LATIN SMALL LETTER Z
LATIN SMALL LETTER A WITH DIAERESIS
LATIN SMALL LETTER O WITH DIAERESIS
LATIN SMALL LETTER N WITH TILDE
LATIN SMALL LETTER U WITH DIAERESIS
LATIN SMALL LETTER A WITH GRAVE
115
116
117
118
119
120
108
109
110
111
112
113
114
121
122
228
246
241
252
224
97
98
99
100
101
102
103
104
105
106
107 u v s t w x p q r n o l m
ñ
ü
à
ä
ö y z i j k g h e f c d a b
4.2
Troubleshooting
This section of the document describes possible problems encountered when using the Robustel M1000 USB and their solutions.
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Robustel GoRugged M1000 USB User Guide
4.2.1
The modem’s LED does not light:
Check if modem has connected to a proper power supply.
Check if the power connector is properly inserted.
4.2.2
The modem keep rebooting all the time:
Please make sure you have inserted the SIM card.
4.2.3
Receiving “No Carrier” Message
If the modem returns a “No Carrier” message upon an attempted call (voice or data), then refer to the table below for possible causes and solutions.
If the modem returns…
“No Carrier”
Then ask…
Is the received signal strong enough?
Action…
Use “AT+CSQ” to check RSSI, please check
Is the antenna properly connected?
Refer to section 错误!未找到引用源。
“No Carrier” (when trying to issue a voice communication)
“No Carrier” (when trying to issue a data communication)
Is the semicolon
Is the SIM card configured for data / fax calls?
Is the selected bearer type supported by the called party?
(;) entered immediately after the phone number in the AT command?
Is the selected bearer type supported by the network?
Ensure that the semicolon (;) is entered immediately after the phone number in the
AT command. e.g. ATD123456;
Configure the SIM card for data / fax calls
(Ask your network provider if necessary).
Ensure that the selected bearer type is supported by the called party.
Ensure that the selected bearer type is supported by the network.
If no success, try bearer select type by AT command: AT+CBST=0,0,3
Signal Strength Indication
Value of received signal strength indication (RSSI)
0 to 12
13 to 19
20 to 31
Interpretation of the received signal strength
Insufficient or weak
Average
Good
99 No signal
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Robustel GoRugged M1000 USB User Guide
4.3
Terms and Abbreviations
Abbreviations
AC
APN
CE
CHAP
CSD
CTS dB dBi
DC
DCD
DCE
DCS 1800
DI
DO
DSR
DTE
DTMF
DTR
EMC
EMI
ESD
MAX
Min
MO
MS
MT
PAP
PC
ETSI
GND
GPRS
GSM
IMEI kbps
LED
PCN
PCS
PDU
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Description
Alternating Current
Access Point Name of GPRS Service Provider Network
Conformité Européene (European Conformity)
Challenge Handshake Authentication Protocol
Circuit Switched Data
Clear to Send
Decibel
Decibel Relative to an Isotropic radiator
Direct Current
Data Carrier Detect
Data Communication Equipment (typically modems)
Digital Cellular System, also referred to as PCN
Digital Input
Digital Output
Data Set Ready
Data Terminal Equipment
Dual Tone Multi-frequency
Data Terminal Ready
Electromagnetic Compatibility
Electromagnetic Interference
Electrostatic Discharges
European Telecommunications Standards Institute
Ground
General Package Radio Service
Global Standard for Mobile Communications
International Mobile Equipment Identification kbits per second
Light Emitting Diode
Maximum
Minimum
Mobile Originated
Mobile Station
Mobile Terminated
Password Authentication Protocol
Personal Computer
Personal Communications Network, also referred to as DCS 1800
Personal Communication System, also referred to as GSM 1900
Protocol Data Unit
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SMS
TCP/IP
TE
Tx
UART
USSD
VSWR
Robustel GoRugged M1000 USB User Guide
PPP Point-to-point Protocol
PIN
PSU
PUK
Personal Identity Number
Power Supply Unit
Personal Unblocking Key
R&TTE
RF
RTC
RTS
Rx
SIM
SMA
Radio and Telecommunication Terminal Equipment
Radio Frequency
Real Time Clock
Request to Send
Receive Direction
Subscriber Identification Module
Subminiature Version A RF Connector
Short Message Service
Transmission Control Protocol / Internet Protocol
Terminal Equipment, also referred to as DTE
Transmit Direction
Universal Asynchronous Receiver-transmitter
Unstructured Supplementary Service Data
Voltage Stationary Wave Ratio
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Key Features
- Rugged cellular modem
- USB 2.0 high speed interface
- LTE downlink/uplink up to 100/50 Mbps
- GPS receiver optional
- Wide range input voltages
- Extreme operating temperature
- Metal enclosure
- AT command control
Frequently Answers and Questions
How do I connect the modem to an external antenna?
What is the power supply range of the modem?
How do I install the USB driver for the modem?
How do I establish a CSD connection?
How do I send a short message using the modem?
Related manuals
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Table of contents
- 8 Product Concept
- 8 Overview
- 8 Packing List
- 10 Specifications
- 11 Dimensions
- 11 Selection and Ordering Data
- 12 Installation
- 12 Overview
- 12 LED Indicators
- 13 USB Interface
- 13 Install SIM Card
- 14 Connect the External Antenna (SMA Type)
- 14 Connect the Modem to External Device
- 15 Mount the Modem
- 15 Ground the Modem
- 15 Power Supply
- 16 Operate the Modem
- 16 AT command Set
- 16 Install USB driver
- 20 Start SecureCRT
- 21 AT Command Examples
- 22 CSD Connection
- 22 Overview
- 22 Establishing a CSD Connection
- 23 Answering a CSD Connection
- 24 Using Short Message Service
- 24 Sending a Short Message
- 25 Reading a Short Message
- 26 Deleting a Short Message
- 26 Cellular Network Connection
- 26 Overview
- 27 Internet Access for PC
- 34 Appendix
- 34 GSM Alphabet
- 37 Troubleshooting
- 38 The modem’s LED does not light
- 38 The modem keep rebooting all the time
- 38 Receiving “No Carrier” Message
- 39 Terms and Abbreviations