User’s Guide TEW-AI86D TEW-AI86DB size: W 75mm x H135mm total pages: 39 Table of Contents Français .................................................................................... 1 1. Avant de commencer ....................................................... 1 2. Procéder à l'installation ................................................... 2 Troubleshooting ........................................................................ 7 Version:01.04.2006 Version: 11.28.05 Troubleshooting Q1. How come I cannot transmit or receive Wi-Fi signals with my TEWAI86D? A1. The TEW-AI86D is a directional antenna and can only send and receive signals from the front panel. Make sure to adjust the position of the antenna by directing the front panel to laptops, PCs or other wireless devices. Q2. My access point indicates that it is receiving power, and my laptop is within range of the TEW-AI86D. However, my laptop does not receive any signals from my access point. A2. Make sure that you properly connect the antenna to the Wi-Fi Access Point. (See 2. Hardware Installation) Q3. Why won’t the TEW-AI86D work with my IEEE 802.11a Wireless Router or Access point? A3. Yes. The TEW-AI86D is compatible with IEEE 802.11a/b/g wireless devices. Q4. Is it necessary to use the tapping screws or the wall anchors that come with the TEW-AI86DB? A4. It is only necessary if you decide to mount the TEW-AI86DB at a permanent location. Use discretion when attaching mounting brackets to the TEW-AI86DB. If you have any questions regarding the TEW-AI86D/TEW-AI86DB, please contact TRENDnet Technical Support Department. Certifications This equipment has been tested and found to comply with FCC and CE Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference. (2) This device must accept any interference received. Including interference that may cause undesired operation. Waste electrical and electronic products must not be disposed of with household waste. Please recycle where facilities exist. Check with you Local Authority or Retailer for recycling advice. NOTE: THE MANUFACTURER IS NOT RESPONSIBLE FOR ANY RADIO OR TV INTERFERENCE CAUSED BY UNAUTHORIZED MODIFICATIONS TO THIS EQUIPMENT. SUCH MODIFICATIONS COULD VOID THE USER’S AUTHORITY TO OPERATE THE EQUIPMENT. 7 Limited Warranty TRENDnet warrants its products against defects in material and workmanship, under normal use and service, for the following lengths of time from the date of purchase. TEW-AI86D/TEW-AI86DB - 3 Years Warranty If a product does not operate as warranted above during the applicable warranty period, TRENDnet shall, at its option and expense, repair the defective product or part, deliver to customer an equivalent product or part to replace the defective item, or refund to customer the purchase price paid for the defective product. All products that are replaced will become the property of TRENDnet. Replacement products may be new or reconditioned. TRENDnet shall not be responsible for any software, firmware, information, or memory data of customer contained in, stored on, or integrated with any products returned to TRENDnet pursuant to any warranty. There are no user serviceable parts inside the product. Do not remove or attempt to service the product by any unauthorized service center. This warranty is voided if (i) the product has been modified or repaired by any unauthorized service center, (ii) the product was subject to accident, abuse, or improper use (iii) the product was subject to conditions more severe than those specified in the manual. Warranty service may be obtained by contacting TRENDnet office within the applicable warranty period for a Return Material Authorization (RMA) number, accompanied by a copy of the dated proof of the purchase. Products returned to TRENDnet must be pre-authorized by TRENDnet with RMA number marked on the outside of the package, and sent prepaid, insured and packaged appropriately for safe shipment. 8 WARRANTIES EXCLUSIVE: IF THE TRENDnet PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, THE CUSTOMER'S SOLE REMEDY SHALL BE, AT TRENDnet'S OPTION, REPAIR OR REPLACEMENT. THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. TRENDnet NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION MAINTENANCE OR USE OF TRENDnet'S PRODUCTS. TRENDnet SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY CUSTOMER'S OR ANY THIRD PERSON'S MISUSE, NEGLECT, IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPTS TO REPAIR OR MODIFY, OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE, OR BY ACCIDENT, FIRE, LIGHTNING, OR OTHER HAZARD. LIMITATION OF LIABILITY: TO THE FULL EXTENT ALLOWED BY LAW TRENDnet ALSO EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATE, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF THE POSSIBILITY OF SUCH DAMAGES, AND LIMITS ITS LIABILITY TO REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT TRENDnet’S OPTION. THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE. Governing Law: This Limited Warranty shall be governed by the laws of the state of California. AC/DC Power Adapter, Cooling Fan, and Power Supply carry 1 Year Warranty 9 TRENDnet Technical Support US/Canada Support Center European Support Center Contact Contact Telephone: 1(866) 645-3673 Email: [email protected] Telephone: Deutsch: +49 (0) 6331 / 268-460 Français: +49 (0) 6331 / 268-461 0800-90-71-61(numéro vert) Español:+49 (0) 6331 / 268-462 English: +49 (0) 6331 / 268-463 Italiano: +49 (0) 6331 / 268-464 Dutch: +49 (0) 6331 / 268-465 Fax: +49 (0) 6331 / 268-466 Tech Support Hours 24/7 Toll Free Tech Support Tech Support Hours 8:00am - 6:00pm Middle European Time Monday - Friday Product Warranty Registration Please take a moment to register your product online. Go to TRENDnet’s website at http://www.trendnet.com 3135 Kashiwa Street Torrance, CA 90505 USA Copyright ©2006. All Rights Reserved. TRENDnet.