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UPRIGHT FREEZER Use & Care Guide For questions about features, operation/performance, parts or service, call: 1-800-253-1301. In Canada, call for assistance 1-800-807-6777, or visit our website at... www.whirlpool.com or www.whirlpool.com/canada W10326797A TABLE OF CONTENTS FREEZER SAFETY....................................................................................... 3 Proper Disposal of Your Old Freezer or Refrigerator ............................... 3 INSTALLATION INSTRUCTIONS ............................................................... 4 Unpacking................................................................................................. 4 Location Requirements............................................................................. 4 Electrical Requirements ............................................................................ 5 Freezer Door ............................................................................................. 5 Adjust the Door ......................................................................................... 7 FREEZER USE ............................................................................................. 8 Ensuring Proper Air Circulation ................................................................ 8 Using the Control ...................................................................................... 8 Key Eject Lock .......................................................................................... 8 FREEZER FEATURES ................................................................................. 9 Refrigerated Shelves................................................................................. 9 Door Bin .................................................................................................... 9 Storage Basket ......................................................................................... 9 Storage Gate............................................................................................. 9 FREEZER CARE .......................................................................................... 9 Cleaning Your Frost-Free Freezer ............................................................ 9 Base Grille............................................................................................... 10 Defrosting and Cleaning Your Manual Defrost Freezer ......................... 10 Changing the Light Bulb......................................................................... 11 Power Interruptions ................................................................................ 11 Moving Care ........................................................................................... 11 TROUBLESHOOTING ............................................................................... 11 ASSISTANCE OR SERVICE...................................................................... 13 In the U.S.A............................................................................................. 13 In Canada................................................................................................ 13 Accessories............................................................................................. 13 WARRANTY ............................................................................................... 14 2 FREEZER SAFETY Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages. This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others. All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.” These words mean: You can be killed or seriously injured if you don't immediately follow instructions. DANGER WARNING You can be killed or seriously injured if you don't follow instructions. All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed. IMPORTANT SAFETY INSTRUCTIONS WARNING: To reduce the risk of fire, electric shock, or injury when using your freezer, follow these basic precautions: ■ ■ ■ ■ ■ ■ ■ Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Disconnect power before servicing. Replace all parts and panels before operating. Use nonflammable cleaner. ■ ■ ■ ■ ■ Keep flammable materials and vapors, such as gasoline, away from freezer. Use two or more people to move and install freezer. Keep key away from children. Remove doors or lid from your old freezer or refrigerator. Disconnect power before installing ice maker (on ice maker kit ready models only). SAVE THESE INSTRUCTIONS State of California Proposition 65 Warnings: WARNING: This product contains a chemical known to the State of California to cause cancer. WARNING: This product contains a chemical known to the State of California to cause birth defects or other reproductive harm. Proper Disposal of Your Old Freezer or Refrigerator WARNING Before You Throw Away Your Old Freezer or Refrigerator: ■ Take off the doors or lid. ■ Leave the shelves in place so that children may not easily climb inside. Suffocation Hazard Remove doors or lid from your old freezer or refrigerator. Failure to do so can result in death or brain damage. IMPORTANT: Child entrapment and suffocation are not problems of the past. Junked or abandoned freezers or refrigerators are still dangerous... even if they will sit for “just a few days.” If you are getting rid of your old refrigerator or freezer, please follow these instructions to help prevent accidents. 3 INSTALLATION INSTRUCTIONS Unpacking WARNING WARNING Excessive Weight Hazard Use two or more people to move and install freezer. Failure to do so can result in back or other injury. Remove Packaging Materials ■ Remove tape and glue residue from surfaces before turning on the freezer. Rub a small amount of liquid dish soap over the adhesive with your fingers. Wipe with warm water and dry. ■ Do not use sharp instruments, rubbing alcohol, flammable fluids, or abrasive cleaners to remove tape or glue. These products can damage the surface of your freezer. For more information, see “Freezer Safety.” When Moving Your Freezer: Your freezer is heavy. When moving the freezer for cleaning or service, be sure to cover the floor with cardboard or hardboard to avoid floor damage. Always pull the freezer straight out when moving it. Do not wiggle or “walk” the freezer when trying to move it, as floor damage could occur. Clean Before Using Explosion Hazard Keep flammable materials and vapors, such as gasoline, away from freezer. Failure to do so can result in death, explosion, or fire. IMPORTANT: Do not install the freezer near an oven, radiator, or other heat source, nor in a location where the temperature will fall below 40°F (5°C). Check the strength of the floor before installing your freezer. It should hold the weight of a freezer fully loaded with food. Allow at least 3" (7.5 cm) of air space at the top and on both sides of the freezer and 1" (2.5 cm) between the back of the freezer and the wall. If the freezer is to be against a wall, leave extra space on the hinge side so the door can open wider. NOTE: This freezer may be installed side by side with another refrigerator or freezer. Allow for a 3" (7.5 cm) clearance at the top and sides and a ¹⁄₄" (0.64 cm) clearance between the appliances. After you remove all of the packaging materials, clean the inside of your freezer before using it. See the cleaning instructions in “Freezer Care.” Important information to know about glass shelves and covers: Do not clean glass shelves or covers with warm water when they are cold. Shelves and covers may break if exposed to sudden temperature changes or impact, such as bumping. Tempered glass is designed to shatter into many small, pebble-size pieces. This is normal. Glass shelves and covers are heavy. Use both hands when removing them to avoid dropping. 3" (7.5 cm) 3" (7.5 cm) 4 Electrical Requirements WARNING Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Freezer Door TOOLS NEEDED: ⁵⁄₈" hex-head socket wrench, ¹⁄₄" hex-head socket wrench, ¹⁄₂" hex-head socket wrench, ³⁄₈" hex-head socket wrench, #2 Phillips screwdriver, flat-blade screwdriver, ⁵⁄₁₆" openend wrench, flat 2" putty knife. IMPORTANT: ■ All graphics referenced in the following instructions are included later in this section after “Final Steps.” The graphics shown are for a right-hand swing door (hinges factory installed on the right). ■ If you only want to remove and replace the door, see the “Remove Door and Hinges” and “Replace Door and Hinges.” ■ Before you begin, turn the control OFF, and remove food and adjustable door or utility bins from door. Install and Remove Handle Do not use an extension cord. Failure to follow these instructions can result in death, fire, or electrical shock. Before you move your freezer into its final location, it is important to make sure you have the proper electrical connection. Recommended grounding method A 115 Volt, 60 Hz., AC only, 15- or 20-amp fused, grounded electrical supply is required. It is recommended that a separate circuit serving only your freezer be provided. Use an outlet that cannot be turned off by a switch. Do not use an extension cord. NOTE: Before performing any type of installation, cleaning, or removing a light bulb, turn the Temperature Control to the OFF position as shown and then disconnect the freezer from the electrical source. NOTE: If reversing the door swing, move the handle from one side of the door to the other side. To install handle: 1. Place the handle on the door as shown. See Handle graphic. 2. Using a flat-blade screwdriver, attach the handle to the door with the four handle screws (provided). 3. Place the trim pieces on the upper and lower handle ends as shown. 4. Apply firm pressure with your hand on the face of the trim. Slide the top trim down and the bottom trim up toward the handle. To remove handle: 1. Remove the top and bottom trim. 2. Using a flat-blade screwdriver remove the four handle screws and lift off the handle. Remove Door and Hinges ⁵⁄₁₆" Hex-Head Hinge Screw 1. Unplug freezer or disconnect power. 2. Open freezer door and remove base grille from the bottom front of the freezer. See Base Grille graphic 1A. 3. Close the freezer door and keep it closed until you are ready to lift it free from the cabinet. NOTE: Provide additional support for the door while the hinges are being moved. Do not depend on the door magnets to hold the door in place while you are working. 4. Remove the parts for the top hinge as shown in Top Hinge graphic 1B. 5. Lift the freezer door free from the lower hinge and cabinet and set aside. 6. Remove three hex head hinge screws and bottom hinge assembly. See Bottom Hinge graphic 1C. 5 Reverse Door (optional on some models) IMPORTANT: If you want to reverse your door so that it opens in the opposite direction, continue with “Reverse Door (optional on some models)” instructions. If you are not reversing the door, see “Replace Door and Hinges.” Cabinet 1. Remove the cabinet hinge hole plugs from the cabinet top and move them to the opposite side hinge holes as shown in Graphic 2. 2. Remove the door stop screws from the Bottom Hinge bracket. See Bottom Hinge graphic 1C 3. Remove the Hinge Pin Nut and Hinge Pin from the hinge bracket. 4. Rotate the hinge bracket for installation on the opposite side of the cabinet. See Graphic 3 5. Reinstall the Hinge Pin Nut and Hinge Pin to the hinge bracket. Hinge Pin must point “up” when hinge bracket is installed to the cabinet. 6. Invert the door stop so that the countersunk holes line up with the screw holes in the hinge assembly. See Graphic 4 7. Reinstall the door stop screws. See Graphic 3. 8. Reinstall the hinge bracket to the cabinet with the three hex head hinge screws. Replace Door and Hinges NOTE: Graphic may be reversed if door swing is reversed. 1. Replace the parts for the bottom hinge as shown and tighten screws. See Bottom Hinge graphic 1C. Replace the freezer door. NOTE: Provide additional support for the door while the hinges are being moved. Do not depend on the door magnets to hold the door in place while you are working. 2. Assemble the parts of the top hinge as shown in the Top Hinge graphic 1B. Do not tighten the screws completely. 3. Line up the door so that the bottom aligns evenly with the cabinet. Tighten all screws. 6 Final Steps 1. Check all holes to make sure that hole plugs and screws are in place. Reinstall top hinge cover. See Top Hinge graphic 1B. 2. Replace the base grille. See Base Grille graphic 1A. WARNING Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death, fire, or electrical shock. 3. Plug into a grounded 3 prong outlet. 4. Reset the control. See “Using the Control.” 5. Return all removable door parts to door and food to freezer. Door Swing Reversal (optional) Door Removal & Replacement 2 A 1A A. Cabinet Hinge Hole Plugs Right Hand Hinge Door Stop Left Hand Hinge Door Stop 4 1B Top Hinge 5 A B 3 A B C C D Door Handle Seal Screw A. Top Hinge Cover B. 3/8" Hex-Head Hinge Screws C. Top Hinge E Bottom Hinge A B 1C C D A. Door Stop Screws B. Door Stop C. Hinge Pin D. Hinge Pin Nut E. 5/8" Hex-Head Hinge Screws Handle 1-1 A E B C A. Door Stop Screws B. Door Stop C. Hinge Pin D. Hinge Pin Nut E. 5/8" Hex-Head Hinge Screws B A A. Handle Trim B. Handle Screws C. Handle Adjust the Door 1. Locate the two front leveling legs taped among the packing materials. 2. Screw these legs into the front holes on the bottom of the freezer. The back of the freezer rests on two fixed supports. 3. Adjust the front legs enough to lift the cabinet up off of the floor. NOTE: If your model is equipped with rollers, the front legs should be lowered enough to lift the rollers off of the floor to ensure the freezer does not roll forward when the door is opened. 7 4. Place a leveling tool on top of the freezer first side to side, then front to back. Turn leg counterclockwise to raise a corner. Turn leg clockwise to lower a corner. The outside of your freezer may feel warm. This is normal. The freezer’s design and main function is to remove heat from packages and air space inside the freezer. The heat is transferred to the room air, making the outside of the freezer feel warm. Adjusting Control ■ Turn control to a higher number for colder temperatures. ■ Turn control to a lower number for less cold temperatures. NOTE: The small snowflake icon represents the number 1 or the least cold setting. The large snowflake icon represents 6 or the coldest setting. 5. Repeat Step 4 until freezer is level. 6. After freezer is fully loaded with food, recheck with level as in Step 4. Fast Freeze (on some models) FREEZER USE Ensuring Proper Air Circulation In order to ensure proper temperature, you need to permit proper airflow in the freezer. As shown in the illustration, cool air enters through the freezer wall and moves down. The air then recirculates through the vent near the bottom. This setting causes the freezer to run continuously, driving the freezer temperature to the coldest possible temperature. To activate, adjust the control knob to the igloo icon, which represents the fast freeze setting. Use this feature just before adding large amounts of unfrozen foods. For best food quality, do not exceed 3 lbs (1,350 g) per cubic foot (28.32 L). Return to your normal setting after 24 to 48 hours. Temperature Alarm (on some models) The temperature monitor alarm is located to the left of the temperature control and sounds an audible alarm if the temperature reaches 10°F (-12°C) or more above normal for the selected setting. The alarm is controlled by a three-position switch. Do not block any of these vents with food packages. If the vents are blocked, airflow will be restricted, and temperature and moisture problems may occur. IMPORTANT: To avoid odor transfer and drying out of food, wrap or cover foods tightly. Using the Control Turn the freezer temperature control to 4. This setting is designed to maintain the temperature at or near 0°F (-17.8°C) under normal operating conditions. Allow the freezer to cool 6 to 8 hours before filling with frozen food. Let the freezer cool overnight before adding large amounts of unfrozen food. Do not add more than 2 to 3 lbs (907 to 1,350 g) of unfrozen food per cubic foot (28.32 L) of freezer space. NOTE: When the freezer is first started, the compressor will run constantly until the freezer is cooled. It may take up to 6 or 8 hours (or longer), depending on room temperature and the number of times the freezer door is opened. After the freezer is cooled, the compressor will turn on and off as needed to keep the freezer at the proper temperature. 8 | The proper setting for normal freezer use. The alarm is on, and the amber light will be illuminated. 0 Keeps the alarm from sounding when the freezer is warm, such as during start-up or defrosting. ✔ Tests the alarm regardless of temperature. Key Eject Lock (on some models) To lock or unlock the freezer, you must hold the key in the lock while turning. The lock is spring loaded, so the key cannot be left in the lock. If the key is lost, contact your dealer for a replacement. Always give the model and serial number of your freezer when requesting a replacement key. FREEZER FEATURES This manual covers several different models. The freezer you have purchased may have some or all of the items listed. The locations of the features may not match those of your model. Refrigerated Shelves (on some models) Storage Gate (on some models) To Lower and Raise the Storage Gate: 1. Lift the top of the gate up slightly, out of the supports. Pull the gate forward and down. 2. Return the gate to the upright position. Lift the top of the gate slightly to clear the supports. Lower the gate into the supports. Your freezer is equipped with refrigerated interior shelves. Packages in direct contact with the shelves will have the best refrigeration. Fresh, unfrozen food packages should be stored directly on the shelves and not on top of already frozen food packages. When placing the food packages in your freezer, please remember: ■ The cabinet shelves have the best freezing capability. The door shelves and the bottom of the cabinet have a slightly less cold temperature. Therefore, packages sensitive to temperature (meat, poultry, etc.) should not be placed on the door shelves or the freezer bottom. ■ Leave some space between the food packages so that cold air can pass over and around them. FREEZER CARE Cleaning Your Frost-Free Freezer (some models) WARNING Door Bin To remove and replace the bin: 1. Remove the bin by tipping the front of the bin forward and sliding out. 2. Replace the bin by sliding it in above the desired support tilting it back into place. Storage Basket (on some models) The slide out basket provides separate storage space for items that are difficult to store on freezer shelves. To remove the basket, pull out and lift up. Explosion Hazard Use nonflammable cleaner. Failure to do so can result in death, explosion, or fire. Frost-free means that you will not have to defrost your freezer. Frost is removed by air moving and collecting any moisture and depositing it on the cooling coil. The cooling coil periodically warms up enough to melt the frost, and it then flows down to the drain pan (located behind the base grille) where it is evaporated. Complete cleaning should be done at least once a year. 1. Unplug freezer or disconnect power. 2. Remove all frozen food. Wrap frozen food in several layers of newspaper and cover with a blanket. Food will stay frozen for several hours. You may also store frozen food in a cooler, additional refrigerator-freezer, or in a cool area. 3. Wash the inside walls with a solution of mild detergent in warm water or 2 tbs (26 mg) baking soda to 1 qt (0.95 L) warm water. ■ Do not use abrasive or harsh cleaners such as window sprays, scouring cleansers, flammable fluids, cleaning waxes, concentrated detergents, bleaches or cleansers containing petroleum products on plastic parts, interior and door liners or gaskets. Do not use paper towels, scouring pads, or other harsh cleaning tools. These can scratch or damage materials. 4. Rinse well and wipe dry with a clean soft cloth. 5. Use the appropriate cleaning method for your exterior finish. Painted metal: Wash exteriors with a clean sponge or soft cloth and a mild detergent in warm water. Do not use abrasive or harsh cleaners, or cleaners designed for stainless steel. Dry thoroughly with a soft cloth. 9 Stainless steel finish: Wash with a clean sponge or soft cloth and a mild detergent in warm water. Do not use abrasive or harsh cleaners. Dry thoroughly with a soft cloth. ■ To keep your stainless steel refrigerator looking like new and to remove minor scuffs or marks, it is suggested that you use the manufacturer’s approved Stainless Steel Cleaner and Polish. IMPORTANT: This cleaner is for stainless steel parts only! ■ Do not allow the Stainless Steel Cleaner and Polish to come into contact with any plastic parts such as the trim pieces, dispenser covers or door gaskets. If unintentional contact does occur, clean plastic part with a sponge and mild detergent in warm water. Dry thoroughly with a soft cloth. 3. Remove base grille. See “Base Grille.” 4. Style 1–Models with a drain system Reach under the unit and pull the drain hose out through the opening. The drain hose carries defrost water out of the freezer, and through the area behind the base grille. Place a large shallow pan under the drain hose. Remove the drain cap inside freezer. NOTE: Check the drain pan frequently to avoid water overflow. Have a second pan handy for easier emptying. 6. Replace all frozen food. 7. Plug in freezer or reconnect power. 8. See “Using the Control.” Base Grille To Remove and Replace the Base Grille: 1. Open the freezer door and remove the base grille by pulling down and out from the top. 2. Replace the base grille by putting the clips in the openings in the refrigerator panel. Push in until the base grille snaps into place. Defrosting and Cleaning Your Manual Defrost Freezer (some models) WARNING Style 2–Models without a drain system Remove water from the freezer bottom using a sponge or baster and empty the water into a large pan. 5. Place pans of hot water in freezer with door open to speed melting. Directing air from an electric fan into freezer will also help. Do not place fan or any electrical device in freezer. 6. Use a plastic scraper to remove frost. NOTE: Do not use an ice pick, knife, or other sharp-pointed tool to defrost freezer. Damage can occur. 7. Wipe water from walls with a towel or sponge. 8. Wash the inside walls with a solution of mild detergent in warm water or 2 tbs (26 mg) baking soda to 1 qt (0.95 L) warm water. Do not use abrasive or harsh cleaners. 9. Rinse well and wipe dry with a clean soft cloth. 10. Use the appropriate cleaning method for your exterior finish. Painted metal: Wash exteriors with a clean sponge or soft cloth and a mild detergent in warm water. Do not use abrasive or harsh cleaners, or cleaners designed for stainless steel. Dry thoroughly with a soft cloth. Stainless steel finish: Wash with a clean sponge or soft cloth and a mild detergent in warm water. Do not use abrasive or harsh cleaners, or cleaners designed for stainless steel. Dry thoroughly with a soft cloth. ■ To keep your Stainless Steel refrigerator looking like new and to remove minor scuffs or marks, it is suggested that you use the manufacturer’s approved Stainless Steel Cleaner and Polish. IMPORTANT: This cleaner is for Stainless Steel parts only! Explosion Hazard Use nonflammable cleaner. Failure to do so can result in death, explosion, or fire. Defrost and clean your freezer when frost has built up to about ¹⁄₄" (6 mm) thickness. Complete defrosting and cleaning should be done at least once a year. In high humidity areas, a freezer may need more frequent defrosting and cleaning. Do not use abrasive cleaners on your freezer. Do not use cleaning waxes, concentrated detergents, bleaches, or cleaners containing petroleum on plastic parts. Damage can occur. NOTE: The drain cap must be removed before defrosting the freezer and replaced securely afterward. 1. Unplug freezer or disconnect power. 2. Remove all frozen food. Wrap frozen food in several layers of newspaper and cover with a blanket. Food will stay frozen for several hours. You may also store frozen food in a cooler, an additional refrigerator or freezer, or a cool area. 10 ■ Do not allow the Stainless Steel Cleaner and Polish to come into contact with any plastic parts such as the trim pieces, dispenser covers or door gaskets. If unintentional contact does occur, clean plastic part with a sponge and mild detergent in warm water. Dry thoroughly with a soft cloth. To order the cleaner, see “Accessories.” 11. For models with a drain system, you should replace the drain hose, drain cap and base grille. 12. Replace all frozen food. 13. Plug in freezer or reconnect power. 14. See “Using the Control.” Changing the Light Bulb NOTE: Not all appliance bulbs will fit your freezer. Be sure to replace the bulb with one of the same size, shape, and wattage. Style 1 1. Unplug freezer or disconnect power. Power Interruptions If the power will be out for 24 hours or less, keep the door closed to help food stay cold and frozen. If the power will be out for more than 24 hours, do one of the following: ■ Remove all frozen food and store it in a frozen food locker. ■ 2. Replace the light bulb with an appliance bulb of the same wattage. 3. Plug in freezer or reconnect power. If a food locker is not available, consume or can perishable food at once. After the power is restored, unplug the freezer for 30 minutes, to allow the refrigeration system to equalize. During this time keep the door closed whenever possible. REMEMBER: A full freezer stays cold longer than a partially filled one. A freezer full of meat stays cold longer than a freezer full of baked goods. If you see that food contains ice crystals, it may be refrozen, although the quality and flavor may be affected. If the condition of the food is poor, dispose of it. Style 2 1. Unplug freezer or disconnect power. 2. Remove the light shield. From the front of the light shield, push backward and down. 3. Replace the light bulb with an appliance bulb of the same wattage. 4. Replace the light shield. 5. Plug in freezer or reconnect power. Moving Care When you are moving your freezer to a new home, follow these steps to prepare it for the move. 1. Remove all frozen food. 2. Unplug the freezer. 3. Take out all removable parts, wrap them well, and tape them together so they don’t shift and rattle during the move. 4. Clean the freezer thoroughly. 5. Tape the freezer shut and tape the electrical cord to the cabinet. When you get to your new home, refer to the “Installation Instructions” and “Freezer Use” sections for information on installation and setting the controls. TROUBLESHOOTING Try the solutions suggested here first to avoid the cost of an unnecessary service call... Your freezer will not operate WARNING ■ Has a household fuse blown or circuit breaker tripped? Replace the fuse or reset the circuit breaker. ■ Is the Temperature Control turned to the OFF position? See “Using the Control.” ■ Is the freezer defrosting (on some models)? Recheck to see whether the freezer is operating in 30 minutes. Your freezer will regularly run an automatic defrost cycle. Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death, fire, or electrical shock. ■ Is the power supply cord unplugged? Plug into a grounded 3 prong outlet. 11 The lights do not work WARNING The ice maker is not producing ice or not enough ice (on some models) ■ Has the ice maker just been installed? Wait 72 hours for full ice production to begin. Once your freezer is cooled, the ice maker should produce 70-120 cubes every 24 hours. ■ Is the freezer temperature cold enough to produce ice? Wait 24 hours after hookup for ice production. See “Using the Control.” ■ Is the wire shutoff arm in the OFF (arm up) position? Lower the wire shutoff arm to the ON (arm down) position. See “Ice Maker.” ■ Is the water line shutoff valve to the freezer turned on? Turn on the water valve. See “Connect the Water Supply.” ■ Does the ice maker mold have water in it or has no ice been produced? Be sure your freezer has been connected to a water supply and the supply shutoff valve is turned on. See “Connect the Water Supply.” ■ Is an ice cube jammed in the ejector arm? Remove the ice from the ejector arm with a plastic utensil. See “Ice Maker.” ■ Has a large amount of ice just been removed? Allow 24 hours for ice maker to produce more ice. ■ Is the control set correctly? If too little ice is produced, see “Using the Control.” Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death, fire, or electrical shock. ■ Is the power supply cord unplugged? Plug into a grounded 3 prong outlet. ■ Is a light bulb loose in the socket or burned out? See “Changing the Light Bulb.” NOTE: If not due to any of the above, there may be a problem with the water line. Call for service. There is water in the defrost drain pan (on some models) Off-taste, odor or gray color in the ice (on some models) ■ Is the freezer defrosting? The water will evaporate. It is normal for water to drip into the defrost pan. ■ ■ Is it more humid than normal? When it is humid, expect that the water in the defrost pan will take longer to evaporate. Are the plumbing connections new, causing discolored or off-flavored ice? Discard the first few batches of ice. ■ Have the ice cubes been stored too long? Throw old ice away and make a new supply. The motor seems to run too much ■ Is there excessive frost or a package keeping the door from closing? Defrost and clean the freezer, or move the package so the door closes properly. ■ Is the room temperature hotter than normal? The motor will run longer under warm conditions. At normal room temperatures, your motor will run about 40% to 80% of the time. Under warmer conditions, it will run even more. ■ Has a large amount of food just been added to the freezer? Adding a large amount of food warms the freezer. The motor normally will run longer to cool the freezer back down. ■ Is the door opened often? The motor will run longer when this occurs. Conserve energy by getting all items out at one time, keeping food organized, and closing the door as soon as possible. WARNING Explosion Hazard Use nonflammable cleaner. Failure to do so can result in death, explosion, or fire. ■ Do the freezer and ice bin need to be cleaned? See “Freezer Care.” ■ Does the water contain minerals (such as sulfur)? A filter may need to be installed to remove the minerals. ■ Is the control set correctly for the surrounding conditions? See “Using the Control.” ■ Is the door completely closed? Push the door firmly shut. If it will not shut all the way, see “The door will not close completely or is difficult to open” later in this section. ■ ■ Are the condenser coils dirty (on some models)? This blocks air transfer and makes the motor work harder. Clean the condenser coils. See “Freezer Care.” Are the air vents blocked? Move objects away from the air vents. See “Ensuring Proper Air Circulation” for air vent locations. ■ ■ Is the door gasket sealed all the way around? Contact a qualified person or a technician. ■ Is there enough air circulation space around the freezer? See “Location Requirements.” Is the door opened often? Be aware that the freezer will warm when this occurs. In order to keep the freezer cool, try to get everything you need out of the freezer at once, keep food organized so it is easy to find, and close the door as soon as the food is removed. ■ Has a large amount of food just been added to the freezer? Adding a large amount of food warms the freezer. It can take several hours for the freezer to return to the normal temperature. NOTE: If the problem is not due to any of the above, remember that your new freezer will run longer than your old one due to its high-efficiency motor. 12 Temperature is too warm ■ Is the control set correctly for the surrounding conditions? See “Using the Control.” The door will not close completely or is difficult to open ■ Are food packages blocking the door? Rearrange containers so that they fit more tightly and take up less space. ■ Are the shelves and basket out of position (on some models)? Put the shelves and basket back into their correct positions. The freezer clicks but does not run ■ Has the local power failed? Unplug the freezer for 30 minutes to allow the refrigeration system to equalize. During this time, keep the door closed whenever possible. WARNING Explosion Hazard Use nonflammable cleaner. Failure to do so can result in death, explosion, or fire. ■ Are the gaskets dirty or sticky? Clean gaskets according to the directions in “Freezer Care.” ■ Does the freezer wobble or seem unstable? See “Adjust the Door.” ASSISTANCE OR SERVICE Before calling for assistance or service, please check “Troubleshooting.” It may save you the cost of a service call. If you still need help, follow the instructions below. When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request. If You Need Replacement Parts If you need to order replacement parts, we recommend that you only use factory specified replacement parts. Factory specified replacement parts will fit right and work right because they are ® made with the same precision used to build every new Amana appliance. To locate factory specified replacement parts in your area, call us or your nearest designated service center. In the U.S.A. For assistance, installation or service call Amana® Appliances toll free: 1-800-688-9900. Our consultants provide assistance with: ■ Features and specifications on our full line of appliances. ■ Installation information. ■ Use and maintenance procedures. ■ Accessory and repair parts sales. ■ Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.). ■ Referrals to local dealers, repair parts distributors, and service companies. Amana® Appliances designated service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in the United States. To locate the Amana® appliances designated service company in your area, you can also look in your telephone directory Yellow Pages. For Further Assistance If you need further assistance, you can write to Amana® Appliances with any questions or concerns at: Amana Brand Home Appliances Customer eXperience Center 553 Benson Road Benton Harbor, MI 49022-2692 Please include a daytime phone number in your correspondence. In Canada For assistance, installation or service toll free: 1-800-807-6777. Our consultants provide assistance with: ■ Features and specifications on our full line of appliances. ■ Use and maintenance procedures. ■ Accessory and repair parts sales. ■ Referrals to local dealers, repair parts distributors, and service companies. Amana® Appliances designated service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in Canada. For Further Assistance If you need further assistance, you can write to Amana® Appliances with any questions or concerns at: Amana Brand Home Appliances Customer eXperience Center 200 – 6750 Century Ave. Mississauga, ON L5N 0B7 Please include a daytime phone number in your correspondence. Accessories To order accessories, call 1-800-843-0304 or contact your authorized Amana® Appliances dealer. In Canada, call 1-800-807-6777. 13 AMANA® MAJOR APPLIANCE WARRANTY LIMITED WARRANTY For one year from the date of purchase, when this major appliance is operated and maintained according to instructions attached to or furnished with the product, Amana brand of Whirlpool Corporation or Whirlpool Canada LP (hereafter “Amana”) will pay for factory specified parts and repair labor to correct defects in materials or workmanship that existed when this major appliance was purchased. Service must be provided by an Amana designated service company. YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. This limited warranty is valid only in the United States or Canada and applies only when the major appliance is used in the country in which it was purchased. Proof of original purchase date is required to obtain service under this limited warranty. ITEMS EXCLUDED FROM WARRANTY This limited warranty does not cover: 1. Replacement parts or repair labor if this major appliance is used for other than normal, single-family household use or when it is used in a manner that is inconsistent to published user or operator instructions and/or installation instructions. 2. Service calls to correct the installation of your major appliance, to instruct you on how to use your major appliance, to replace or repair house fuses, or to correct house wiring or plumbing. 3. Service calls to repair or replace appliance light bulbs, air filters or water filters. Consumable parts are excluded from warranty coverage. 4. Damage resulting from accident, alteration, misuse, abuse, fire, flood, acts of God, improper installation, installation not in accordance with electrical or plumbing codes, or use of products not approved by Amana. 5. Cosmetic damage, including scratches, dents, chips or other damage to the finish of your major appliance, unless such damage results from defects in materials or workmanship and is reported to Amana within 30 days from the date of purchase. 6. Any food or medicine loss due to refrigerator or freezer product failures. 7. Pickup and delivery. This major appliance is intended to be repaired in your home. 8. Repairs to parts or systems resulting from unauthorized modifications made to the appliance. 9. Expenses for travel and transportation for product service if your major appliance is located in a remote area where service by an authorized Amana servicer is not available. 10. The removal and reinstallation of your major appliance if it is installed in an inaccessible location or is not installed in accordance with Amana's published installation instructions. 11. Replacement parts or repair labor on major appliances with original model/serial numbers that have been removed, altered or cannot be easily determined. 12. Any damage or discoloration of dry-erase door surface caused by markers other than dry-erase markers in the recommended colors listed in the Use and Care Guide. 13. Any damage or discoloration caused by any marker to refrigerator surfaces that are not designated as dry-erase surfaces. 14. Discoloration, rust, or oxidation of stainless steel surfaces. DISCLAIMER OF IMPLIED WARRANTIES IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not allow limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province. LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. AMANA SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province. If outside the 50 United States and Canada, contact your authorized Amana dealer to determine if another warranty applies. If you think you need repair service, first see the “Troubleshooting” section of the Use & Care Guide. If you are unable to resolve the problem after checking “Troubleshooting,” additional help can be found by checking the “Assistance or Service” section or by calling Amana. In the U.S.A., call 1-800-843-0304. In Canada, call 1-800-807-6777. 5/08 Keep this book and your sales slip together for future reference. You must provide proof of purchase or installation date for in-warranty service. Write down the following information about your major appliance to better help you obtain assistance or service if you ever need it. You will need to know your complete model number and serial number. You can find this information on the model and serial number label located on the product. 14 Dealer name____________________________________________________ Address ________________________________________________________ Phone number __________________________________________________ Model number __________________________________________________ Serial number __________________________________________________ Purchase date __________________________________________________ DANGER AVERTISSEMENT ■ ■ ■ ■ ■ AVERTISSEMENT 15 INSTRUCTIONS D'INSTALLATION Déballage AVERTISSEMENT AVERTISSEMENT ■ ■ 16 3" (7,5 cm) AVERTISSEMENT ■ 17 18 AVERTISSEMENT 1A 4 5 A B A B C 3 C D 1C C 1-1 D A E B C B A 19 ■ 20 0 ✔ 21 AVERTISSEMENT 22 AVERTISSEMENT 23 ■ AVERTISSEMENT AVERTISSEMENT Ne pas utiliser un adaptateur. ■ ■ ■ ■ ■ ■ 24 ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ AVERTISSEMENT ■ ■ ■ ■ ■ 25 ■ AVERTISSEMENT ■ ■ ■ ■ ■ 26 27 ® ®
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