Dell Precision 350 Quick start Guide

Dell Precision™ 350 Workstation
Setup and Quick
Reference Guide
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Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make better
use of your computer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of
data and tells you how to avoid the problem.
CAUTION: A CAUTION indicates a potential for property damage,
personal injury, or death.
Abbreviations and Acronyms
For a complete list of abbreviations and acronyms, see the “Glossary” in the
User’s Guide.
If you purchased a Dell™ n Series computer, any references in this
document to Microsoft® Windows® operating systems are not applicable.
____________________
Information in this document is subject to change without notice.
© 2002 Dell Computer Corporation. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Computer
Corporation is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, and Dell Precision are trademarks of Dell
Computer Corporation; Microsoft and Windows are registered trademarks of Microsoft Corporation.
Other trademarks and trade names may be used in this document to refer to either the entities claiming
the marks and names or their products. Dell Computer Corporation disclaims any proprietary interest
in trademarks and trade names other than its own.
December 2002
P/N 7T148 Rev. A01
Contents
Finding Information for Your Computer . . . . . . . . . . . . . . . . . . . . 5
Connect the keyboard and the mouse . . . . . . . . . . . . . . . . . . . . . . .9
Connect the modem or the network cable . . . . . . . . . . . . . . . . . . . 10
Connect the monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Connect the speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Connect the power cables and turn on the computer
and monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Install additional software or devices . . . . . . . . . . . . . . . . . . . . . .16
Opening the Computer Cover . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Inside Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Solving Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Resolving Software and Hardware Incompatibilities . . . . . . . . . . .20
Using System Restore in Windows XP . . . . . . . . . . . . . . . . . . . . .21
Using the Last Known Good Configuration in
Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
When to Use the Dell Diagnostics . . . . . . . . . . . . . . . . . . . . . . . .23
Starting the Dell Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Beep Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Diagnostic Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Contents
3
4
Contents
Finding Information for Your Computer
The following table lists the resources that Dell provides as support tools.
Additional resources may be shipped with your computer.
What Are You Looking For?
Find it Here
•
•
•
•
Drivers and Utilities CD (also known as the
ResourceCD)
A diagnostic program for my computer
Drivers for my computer
My computer documentation
My device documentation
You can use this CD to access documentation, reinstall drivers, or run
diagnostics tools.
• How to set up my computer
• Troubleshooting information
• Tools and utilities
Setup and Quick Reference Guide
Setup and Quick Reference Guide
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What Are You Looking For?
Find it Here
• Express Service Code and Service Tag
• Microsoft® Windows® License Label
Express Service Code and Product Key
The labels are located on your computer under the front-panel door.
• How to reinstall my operating system
Operating System CD and Installation Guide
If you reinstall your operating system, use the Drivers and Utilities CD
to reinstall drivers for the devices that came with your computer.
6
Setup and Quick Reference Guid e
What Are You Looking For?
Find it Here
•
•
•
•
User’s Guide Icon
How to remove and replace parts
Technical specifications
How to configure system settings
How to troubleshoot and solve problems
To access the electronic documentation stored on your hard drive:
If you are using Microsoft Windows 2000, double-click the User’s
Guides icon on your desktop. If you are using Windows XP, click the
Start button and click Help and Support.
• Location of connectors on the system board S y s t e m I n f o r m a t i o n L a b e l
This label is located on the inside of your computer cover.
D e l l S u p p o r t W e b s i t e — support.dell.com
• Latest drivers for my computer
• Answers to technical service and support
The Dell Support website at support.dell.com provides several online
questions
tools, including:
• Online discussions with other users and
• Knowledge Base — Hints, tips, and online courses
technical support
• Customer Forum — Online discussion with other Dell customers
• Documentation for my computer including • Upgrades — Upgrade information for components, such as memory,
the Service Manual
the hard drive, and the operating system
• Customer Care — Contact information, order status, warranty, and
repair information
• Downloads — Drivers, patches, and software updates
• Reference — Computer documentation, product specifications, and
white papers
Setup and Quick Reference Guide
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What Are You Looking For?
Find it Here
•
•
•
•
•
•
Dell Premier Support Website —
premiersupport.dell.com
Service call status
Top technical issues for my computer
Frequently asked questions
File downloads
Details on my computer’s configuration
Service contract for my computer
The Dell Premier Support website is customized for corporate,
government, and education customers. This website may not be
available in all regions.
• Warranty Information
System Information Guide
• How to use Windows XP
• Documentation for my computer and
devices
Windows XP Help and Support Center
1 Click the Start button and click Help and Support.
2 Type a word or phrase that describes your problem and click the
arrow icon.
3 Click the topic that describes your problem.
4 Follow the instructions shown on the screen.
8
Setup and Quick Reference Guid e
Setting Up Your Dell Precision™ 350
Computer
You must complete all steps to properly set up your computer.
1
Connect the keyboard and the mouse
Setup and Quick Reference Guide
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Connect the modem or the network cable
NOTICE: Do not connect a modem cable to the network adapter. Voltage
from telephone communications can damage the network adapter.
NOTE: If your computer
has a network card
installed, connect the
network cable to the card.
10
Setup and Quick Reference Guid e
Connect the monitor
Depending on your graphics card, you can connect your monitor in various
ways.
A
B
C
D
NOTICE: Your computer may require the use of the provided adapter or cable
to connect to your monitor.
Setup and Quick Reference Guide
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For single- and dual-monitor capable cards with a single connector
VGA Adapter
VGA
• Use the VGA adapter when you have a single
monitor graphics card and you want to connect to a
VGA monitor.
Dual DVI Y Cable Adapter
Dual VGA Y Cable Adapter
DVI
VGA
VGA
DVI
• Use the appropriate Y cable when your graphics card
has a single connector and you want to connect to
one or two VGA monitors.
• Use the appropriate Y cable when your graphics card
has a single connector and you want to connect to
one or two DVI monitors.
The dual-monitor cable is color coded; the blue connector is for the primary
monitor, and the black connector is for the secondary monitor. To enable
dual-monitor support, both monitors must be attached when the computer
starts.
12
Setup and Quick Reference Guid e
For dual-monitor capable cards with 1 DVI and 1 VGA connector
Single DVI/Single VGA
Dual VGA With VGA Adapter
DVI
VGA
VGA
VGA
• Use the appropriate connector when you connect to
one or two monitors.
• Use the VGA adapter when you want to connect to
two VGA monitors.
For dual-monitor capable cards with 2 DVI connectors
Dual DVI
Dual DVI With One VGA Adapter
DVI
Dual DVI With Two VGA Adapters
DVI
DVI
VGA
VGA
• Use the DVI connectors to
connect to one or two DVI
monitors.
VGA
• Use the VGA adapter to connect
a VGA monitor to one DVI
connector.
• Use two VGA adapters to
connect two VGA monitors to
the DVI connectors.
Setup and Quick Reference Guide
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Connect the speakers
NOTE: If your computer
has an audio card
installed, connect the
speakers to the card.
14
Setup and Quick Reference Guid e
Connect the power cables and turn on the
computer and monitor
Setup and Quick Reference Guide
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Install additional software or devices
Before you install any devices or software that did not ship with your
computer, read the documentation that came with the software or device or
contact the vendor to verify that the software or device is compatible with
your computer and operating system.
Congratulations! You have completed the setup for your
computer.
For more information about your computer, including removing and
replacing parts, diagnostics and troubleshooting tools, access the User’s
Guide from your hard drive, the Drivers and Utilities CD, or the Dell
Support website.
To access the User’s Guide from your hard drive:
If you have Windows 2000, double-click the User’s Guides icon.
If you have Windows XP, click the Start button and click Help and
Support.
To access the User’s Guide from the CD:
1
Insert the Drivers and Utilities CD into the drive.
If you are using the Drivers and Utilities CD for the first time, the
ResourceCD Installation window opens to inform you that the CD is
about to begin installation.
2
Click OK to continue, and then respond to the prompts offered by the
installation program.
3
Click Next at the Welcome Dell System Owner screen.
To access the User’s Guide from the Dell Support Site:
16
1
Go to www.support.dell.com.
2
Follow the prompts on the website that ask for information about your
computer.
Setup and Quick Reference Guid e
3
At the Dell Support website home page, click Reference, click User’s
Guides, click Systems, and then select your Dell Precision computer.
Opening the Computer Cover
CAUTION: Before you begin any of the procedures in this section,
follow the safety instructions in the System Information Guide.
1
Shut down the computer through the Start menu.
2
Ensure that your computer and attached devices are turned off. If your
computer and attached devices did not automatically turn off when
you shut down your computer, turn them off now.
NOTICE: To disconnect a network cable, first unplug the cable from your
computer and then unplug it from the network wall jack.
3
Disconnect any telephone or telecommunication lines from the
computer.
4
Disconnect your computer and all attached devices from electrical
outlets, and then press the power button to ground the system board.
5
If you have installed a padlock through the padlock ring on the back
panel, remove the padlock.
CAUTION: To guard against electrical shock, always unplug your
computer from the electrical outlet before opening the cov e r.
6
Lay the computer on its side as shown in the illustration.
NOTICE: Ensure that sufficient space exists to support the open cover—at
least 30 cm (1 ft) of desktop space.
7
Open the computer cover:
a
Facing the back of the computer, press the release button on the
right side of the computer with one hand while pulling up on the
top of the cover with the other hand.
b
Press the release button on the left side of the computer with one
hand while pulling up on the top of the cover with the other hand.
c
Hold the bottom of the computer with one hand, and then pull
open the cover with the other hand.
Setup and Quick Reference Guide
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1
2
3
1
18
Setup and Quick Reference Guid e
1
release buttons (2)
2
padlock ring
3
security cable slot
Inside Your Computer
1
9
8
7
6
2
3
4
5
1
hard drive
6
heat sink and blower assembly
2
internal speaker
7
power supply
3
chassis intrusion switch
8
floppy drive
4
system board
9
CD/DVD drive
5
padlock ring
Setup and Quick Reference Guide
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Solving Problems
Resolving Software and Hardware Incompatibilities
Microsoft® Windows® XP
Windows XP IRQ conflicts occur if a device either is not detected during
the operating system setup or is detected but incorrectly configured.
To check for conflicts on a computer running Windows XP:
1
Click the Start button and click Control Panel.
2
Click Performance and Maintenance and click System.
3
Click the Hardware tab and click Device Manager.
4
In the Device Manager list, check for conflicts with the other devices.
Conflicts are indicated by a yellow exclamation point (!) beside the
conflicting device or a red X if the device has been disabled.
5
Double-click any conflict to display the Properties window.
If an IRQ conflict exists, the Device status area in the Properties
window reports the cards or devices that share the device's IRQ.
6
Resolve conflicts by reconfiguring the devices or removing the devices
from the Device Manager.
To use the Windows XP Hardware Troubleshooter:
1
Click the Start button and click Help and Support.
2
Type hardware troubleshooter in the Search field, and click the
arrow to start the search.
3
Click Hardware Troubleshooter in the Search Results list.
4
In the Hardware Troubleshooter list, click I need to resolve a hardware
conflict on my computer, and then click Next.
Windows 2000
To check for conflicts on a computer running Windows 2000:
20
1
Click the Start button, point to Settings, and then click Control
Panel.
2
In the Control Panel window, double-click System.
Setup and Quick Reference Guid e
3
Click the Hardware tab.
4
Click Device Manager.
5
Click View and click Resources by connection.
6
Double-click Interrupt request (IRQ) to view the IRQ assignments.
Conflicts are indicated by a yellow exclamation point (!) beside the
conflicting device or a red X if the device has been disabled.
7
Double-click any conflict to display the Properties window.
If an IRQ conflict exists, the Device status area in the Properties
window reports the cards or devices that share the device's IRQ.
8
Resolve conflicts by reconfiguring the devices or removing the devices
from the Device Manager.
To use the Windows 2000 Hardware Troubleshooter:
1
Click the Start button and click Help.
2
Click Troubleshooting and Maintenance on the Contents tab, click
Windows 2000 troubleshooters, and then click Hardware.
3
In the Hardware Troubleshooter list, click I need to resolve a hardware
conflict on my computer, and then click Next.
Using System Restore in Windows XP
The Windows XP operating system provides System Restore to allow you to
return your computer to an earlier operating state (without affecting data
files) if changes to the hardware, software, or other system settings have left
the computer in an undesirable operating state. See "Windows XP Help and
Support Center" on page 8 for additional information on using System
Restore.
NOTICE: Back up your data files regularly. System Restore does not monitor
your data files or recover them.
Creating a Restore Point
1
Click the Start button and click Help and Support.
2
Click System Restore.
3
Follow the instructions on the screen.
Setup and Quick Reference Guide
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Restoring the Computer to an Earlier Operating State
NOTICE: Before you restore the computer to an earlier operating state, save
and close all open files and close all open programs. Do not alter, open, or
delete any files or programs until the system restoration is complete.
1
Click the Start button, point to All Programs→ Accessories→ System
Tools, and then click System Restore.
2
Ensure that Restore my computer to an earlier time is selected, and
then click Next.
3
Click a calendar date to which you want to restore your computer.
The Select a Restore Point screen provides a calendar that allows you
to see and select restore points. All calendar dates with available
restore points appear in bold.
4
Select a restore point and click Next.
If a calendar date has only one restore point, then that restore point is
automatically selected. If two or more restore points are available, click
the restore point that you prefer.
5
Click Next.
The Restoration Complete screen appears after System Restore
finishes collecting data, and then the computer automatically restarts.
6
After the computer restarts, click OK.
To change the restore point, you can either repeat the steps using a
different restore point, or you can undo the restoration.
Using the Last Known Good Configuration in Windows 2000
1
Restart your computer and press <F8> when the message Please
select the operating system to start appears.
2
22
Highlight Last Known Good Setting, press <Enter>, press <L>, and
then select your operating system when prompted.
Setup and Quick Reference Guid e
Other Options to Help Resolve Additional Device or Software Conflicts
NOTICE: The following processes erase all of the information on your hard
drive.
•
If the previous procedures did not work, run a low-level format of your
hard drive.
See your operating system installation guide for more information.
•
Reinstall your operating system using the operating system installation
guide and operating system CD.
When to Use the Dell Diagnostics
If you experience a problem with your computer, perform the checks in
"Solving Problems" in your User’s Guide and run the Dell Diagnostics before
you contact Dell for technical assistance. Running the Dell Diagnostics may
help you resolve the problem without contacting Dell. If you do contact
Dell, the test results can provide important information for Dell's service
and support personnel.
The Dell Diagnostics allows you to:
•
Perform express, extended, or custom tests on one or all devices
•
Select tests based on a symptom of the problem you are having
•
Choose how many times a test is run
•
Display test results
•
Suspend testing if an error is detected
•
Access online help information that describes the tests and devices
•
Receive status messages that tell you whether tests completed
successfully
•
Receive error messages if problems are detected
Starting the Dell Diagnostics
It is recommended that you print these procedures before you begin.
NOTICE: Only use the Dell Diagnostics to test your Dell™ computer. Using
this program with other computers can result in error messages.
Setup and Quick Reference Guide
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Enter system setup, review your computer’s configuration information, and
ensure that the device you want to test displays in system setup and is
active.
Start the Dell Diagnostics from either your hard drive or from the Drivers
and Utilities CD (also known as the ResourceCD).
Starting the Dell Diagnostics From Your Hard Drive
NOTE: If you receive a
message stating that no
Diagnostics utility
partition has been found,
follow the instructions to
run the Dell Diagnostics
from your Drivers and
Utilities CD.
1
Shut down and restart the computer.
2
When the DELL logo appears, press <F12> immediately.
If you wait too long and the Windows logo appears, continue to wait
until you see the Windows desktop. Then shut down your computer
through the Start menu and try again.
3
When the boot device list appears, highlight Boot to Utility Partition
and press <Enter>.
4
When the Dell Diagnostics Main Menu appears, select the test you
want to run.
Starting the Dell Diagnostics From the Drivers and Utilities CD
1
Insert the Drivers and Utilities CD into the CD drive.
2
Shut down and restart the computer.
When the DELL logo appears, press <F12> immediately.
If you wait too long and the Windows logo appears, continue to wait
until you see the Windows desktop. Then shut down your computer
through the Start menu and try again
NOTE: This feature
changes the boot sequence
for one time only. On the
next start-up, the
computer boots according
to the devices specified in
system setup.
24
3
When the boot device list appears, highlight IDE CD-ROM Device
and press <Enter>.
4
Select the IDE CD-ROM Device option from the CD boot menu.
5
Select the Boot from CD-ROM option from the menu that appears.
6
Type 1 to start the ResourceCD menu.
7
Type 2 to start the Dell Diagnostics.
8
Select Run the 32 Bit Dell Diagnostics from the numbered list. If
multiple versions are listed, select the version appropriate for your
platform.
9
When the Dell Diagnostics Main Menu appears, select the test you
want to run.
Setup and Quick Reference Guid e
Dell Diagnostics Main Menu
1
2
After the Dell Diagnostics loads and the Main Menu screen appears,
click the button for the option you want.
Option
Function
Express
Test
Performs a quick test of devices. This test typically takes 10
to 20 minutes and requires no interaction on your part.
Run Express Test first to increase the possibility of tracing
the problem quickly.
Extended
Test
Performs a thorough check of devices. This test typically
takes an hour or more and requires you to answer questions
periodically.
Custom
Test
Tests a specific device. You can customize the tests you
want to run.
Symptom
Tree
Lists the most common symptoms encountered and allows
you to select a test based on the symptom of the problem
you are having.
NOTE: The Service Tag
for your computer is
located at the top of each
test screen.
If a problem is encountered during a test, a message displaying the
error code and a description of the problem appear. Write down the
error code and problem description and follow the instructions on the
screen.
If you cannot resolve the error condition, contact Dell.
3
If you run a test from the Custom Test or Symptom Tree option, click
the applicable tab described in the following table for more
information.
Tab
Function
Results
Displays the results of the test and any error conditions
encountered.
Errors
Displays error conditions encountered, error codes, and
problem description.
Help
Describes the test and may indicate requirements for
running the test.
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Tab
Function
Configuration
Displays your hardware configuration for the selected
device.
The Dell Diagnostics obtains your configuration
information for all devices from system setup, memory,
and various internal tests and displays it in the device
list in the left pane of the screen. The device list may
not display the names of all the components installed on
your computer or all devices attached to your computer.
Parameters
Allows you to customize the test by changing the test
settings.
4
When the tests are completed, if you are running the Dell Diagnostics
from the Drivers and Utilities CD, remove the CD.
5
Close the test screen to return to the Main Menu screen. To exit the
Dell Diagnostics and restart the computer, close the Main Menu
screen.
Beep Codes
Your computer might emit a series of beeps that identify a problem. One
possible series (code 1-3-1) consists of one beep, a burst of three beeps, and
then one beep. This series tell you that the computer encountered a
memory problem.
If a beep code is emitted, write it down and look it up under "Beep Codes"
in the User’s Guide.
Error Messages
NOTE: If the message is
not listed, see the
documentation for either
the operating system or
the program that was
running when the message
appeared.
26
If an error occurs during start-up, a message may be displayed on the
monitor identifying the problem. See "Error Messages" in the User’s Guide
for suggestions on resolving any problems.
Diagnostic Lights
To help you troubleshoot a problem, your computer is equipped with four
lights on the back panel labeled "A," "B," "C," and "D". These lights can be
yellow or green. When the computer starts normally, the lights flash. After
the computer starts, the lights remain green. If the computer malfunctions,
the color and sequence of the lights identify the problem.
Setup and Quick Reference Guid e
CAUTION: Before you begin any of the procedures in this section,
follow the safety instructions in the System Information Guide.
Light Pattern
Problem Description
Suggested Resolution
Normal off condition or
possible power failure.
Verify that the computer power cable is plugged into the
computer and a working electrical outlet. Press the power
button.
YYYG
Possible BIOS failure; the
computer is in the
recovery mode.
Run the BIOS Recovery utility, wait for recovery
completion, and then restart the computer.
YYGY
Possible microprocessor
failure.
Reinstall the microprocessor, and restart the computer.
YYGG
Memory modules are
detected, but a memory
failure has occurred.
Remove and reinstall all memory modules and CRIMMs.
Ensure that all the connector tabs are locked. Restart the
computer.
Install the memory modules in memory connectors
RIMM 1 (located closest to the microprocessor) and
RIMM 2 and ensure that, if no additional memory is
used, CRIMMs are installed in memory connectors
RIMM 3 and RIMM 4.
If you installed memory modules in memory connectors
RIMM3 and RIMM4 that were not purchased from Dell,
remove the modules and replace them with the
CRIMMs that were originally installed in your computer.
If available, install Dell memory of the same type into
your computer.
If the problem persists, contact Dell.
Setup and Quick Reference Guide
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Light Pattern
Problem Description
YGYY
Possible expansion card
failure.
Suggested Resolution
1 Determine if a conflict exists by removing a card (not
the video card) and then restarting the computer.
2 If the problem persists, reinstall the card that you
removed, remove a different card, and then restart the
computer.
3 Repeat this process for each card. If the computer
starts normally, troubleshoot the last card removed
from the computer for resource conflicts (see
"Resolving Software and Hardware Incompatibilities"
in your User’s Guide).
4 If the problem persists, contact Dell.
YGYG
Possible video card failure
or bad on-board video.
If the computer has a video card, remove the card and
reinstall it.
If the problem persists or the computer has integrated
video, contact Dell.
YGGY
Possible floppy or hard
drive failure.
Check all power and data cable connections, and then
restart the computer.
YGGG
Possible USB failure.
Reinstall all USB devices, check cable connections, and
then restart the computer.
GYYY
No memory modules are
installed.
Reinstall all memory modules and then restart the
computer.
If the problem persists, contact Dell.
28
Setup and Quick Reference Guid e
Light Pattern
GYYG
Problem Description
Suggested Resolution
Possible system board
failure.
Perform the procedures in "System Board Problems" in
your User’s Guide.
If the problem persists, contact Dell.
GYGY
Memory modules are
detected, but a memory
configuration or
compatibility error exists.
Ensure that there are no special memory
module/memory connector placement requirements (see
"Memory" in your User’s Guide).
Verify that the memory modules that you are installing
are compatible with your computer (see "Memory" in
your User’s Guide).
Reinstall the memory modules and then restart the
computer.
If the problem persists, contact Dell.
GYGG
Possible system board
resource and/or hardware
failure.
Perform the procedure in "System Board Problems" and
see "Resolving Software and Hardware Incompatibilities"
in your User’s Guide.
If the problem persists, contact Dell.
GGYY
Possible expansion card
failure.
1 Determine if a conflict exists by removing a card (not
the video card) and then restarting the computer.
2 If the problem persists, reinstall the card that you
removed, remove a different card, and then restart the
computer.
3 Repeat this process for each card. If the computer
starts normally, troubleshoot the last card removed
from the computer for resource conflicts (see
"Resolving Software and Hardware Incompatibilities"
in your User’s Guide).
4 If the problem persists, contact Dell.
GGGY
Other failures has
occurred.
Ensure that the cables are properly connected from the
hard drive, CD drive, and DVD drive to the system
board.
If the problem persists, contact Dell.
Setup and Quick Reference Guide
29
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m
Light Pattern
GGGG
Problem Description
Suggested Resolution
Normal operating
condition after POST.
None.
If a computer problem occurs that you are unable to resolve through the
steps in this section or the procedures in "Finding Solutions" in your User’s
Guide, complete the following steps before you contact Dell:
1
Write a detailed description of the error, beep code, or diagnostic light
problem.
2
Record your Express Service Code and Service Tag.
3
Contact Dell from the same location as your computer.
Frequently Asked Questions
30
How Do I...
Solution
Set up my computer to use two
monitors?
If your computer has the required
graphics card to support dualmonitor setup, then look in your
box for a Y-cable. The cable has a
single connector on one end (plug
this connector into the back panel)
and branches into two connectors
(plug these connectors into the
monitor cables). See "Connect the
monitor" on page 11.
Connect my monitor when the
monitor cable connector doesn’t
seem to fit the connector on the
back of my computer?
If your graphics card has a DVI
connector but your monitor has a
VGA connector, then you need to
use an adapter. An adapter should
be included in the box.
Setup and Quick Reference Guid e
Where to Find Additional
Information
Contact Dell Technical Support
for more information.
How Do I...
Solution
Where to Find Additional
Information
Connect my speakers?
If you have a sound card installed,
connect the speakers to the
connectors on the card. See
"Connect the speakers" on page 14.
See the documentation that came
with your speakers for more
information.
Find the right connectors for my
USB devices?
Your Dell Precision 350 computer
has eight USB connectors (two on
the front and six on the back).
See the front and back view
graphics of your computer in your
User’s Guide. For help with
locating your User’s Guide see
"Finding Information for Your
Computer" on page 5.
Locate information about the
hardware and other technical
specifications for my computer?
Your User’s Guide has a
specifications table that provides
more detailed information about
your computer and the hardware.
To locate your User’s Guide, see
"Finding Information for Your
Computer" on page 5.
Go to the Dell Support website
and use one of the following
support tools: read white papers on
the latest technology or
communicate with other Dell users
at the Dell forum chat room.
Find documentation for my
computer?
The following documentation is
available for your computer:
• User’s Guide
• Setup and Quick Reference
Guide
• System Information Guide
• System Information Label
• Service Manual
If you lose your documentation, it
is available on the Dell Support
website at support.dell.com.
To locate these documents,
see "Finding Information for Your
Computer" on page 5.
Setup and Quick Reference Guide
31
32
Setup and Quick Reference Guid e
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m
Dell Precision™ 350 詤岈€
䮈冎€㲴㲴㲴
€
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囗冎㸌詤㸌ἄ€€€€ἄ€€ἄ€€€€€€€ἄ€€€€ἄ€€ἄ€
如果您购买的是 Dell™ n 系列计算机，则本文中关于 Microsoft®
Windows® 操作系统的任何参考内容均不适用。
____________________
 € € € € € €
© 2002 Dell Computer Corporation€冎€
€€
未经 Dell Computer Corporation 书面许可，不准以任何形式进行复制。
本文件中使用的商标：Dell、DELL 徽标和 Dell Precision 是 Dell Computer Corporation 的
商标； Microsoft 和 Windows 是 Microsoft Corporation 的注册商标。
本文件中述及的其它商标和产品名称是指拥有相应商标和名称的公司或其制造的产品。
Dell Computer Corporation 对其它公司的商标和产品名称不拥有任何专利权。
2002 ੤ 12 ⯍
P/N 7T148 Rev. A01
찤€
目录
35
36
目录
€€ุ€€긔€
Drivers and Utilities CD潖蚸€긔 ResourceCD€
囗蚸€€€긔€€€
37
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€€ุ€€긔€
€€�€€€€€€€€
• Microsoft® Windows® 许可标签
Operating System CD €ꕘ囗蚸€€€
如果您重新安装操作系统，请使用 Drivers and Utilities CD 为计算
机附带的设备重新安装驱动程序。
38
€€ุ€€긔€
‬User's Guide囗潖€€€€€€᧜
要访问存储在硬盘驱动器上的电子文档：
如果您使用的是 Microsoft Windows 2000，请双击桌面上的䡜User's
Guides囗퉈€€€€€图标。如果您使用的是 Windows XP，请单
击䡜Start囗퉈€€€按 钮，然 后 单 击䡜Help and Support囗퉈€€
囗퉈€€。
• 主机板上的连接器位置
囗퉈€€᧜᧜
Dell 囗퉈 Web �퉈 — support.dell.com
Dell 支持 Web 站点 support.dell.com 提供了几种联机工具，包括：
39
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➜ุ€€€
€€ุ€€긔€
Dell 鎨€€€囗퉈 Web �퉈 — premiersupport.dell.com
囗퉈€€€€
• 如何使用 Windows XP
Windows XP 囗샼€囗퉈€€
1 单击䡜Start囗퉈€€€按钮，然后单击䡜Help and Support囗
퉈€€囗퉈€€。
40
�€ Dell Precision™ 350 €ꮌꮌ
为了正确安装计算机，请务必完成所有步骤。
1
먈뱤ᮬ
€ᮬ
41
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먈뱤
€
€ᚬᚬ
42
먈뱤€ᄬ
A
B
C
D
43
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茤€ఔ€€ఔ€囗퉈€ఔ€ఔ€€ఔ€ఔ€€€
VGA 适配器
VGA
DVI
VGA
VGA
DVI
44
茤 1 ఔ DVI € 1 ఔ VGA €€ఔ€囗퉈€ఔ€ఔ€€€
单个 DVI/ 单个 VGA
DVI
VGA
VGA
VGA
茤 2 ఔ DVI €€ఔ€囗퉈€ఔ€ఔ€€€
双 DVI
DVI
DVI
DVI
VGA
VGA
VGA
45
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먈뱤
46
먈뱤ᚬ஌ᚬ
€஌஌
€ᄬ
47
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€
€뢈

€஌
€뢈뢈
有关计算机的详情，包括卸下和更换部件、诊断程序和故障排除工具，
请通过硬盘驱动器、Drivers and Utilities CD 或 Dell 支持 Web 站点访问
“User's Guide”（用户指南）。
ⶤㄐ€€톌톌€€톌€ €User's Guide€ㄐㄐ€€톌톌囗€톌€€톌€€톌
如果您使用的是 Windows 2000，请双击�User's Guides潖ㄐㄸ⯍
€ㄐ图标。
如果您使用的是 Windows XP，请单击�Start潖ㄐㄸ€ㄐ按钮，然
后单击�Help and Support潖ㄐㄸㄸㄸㄸ⯍ㄐ。
ⶤㄐ€ CD 톌€ €User's Guide€ㄐㄐ€€톌톌囗€톌€€톌€€톌
1
将 Drivers and Utilities CD 放入驱动器。
如果您是第一次使用 Drivers and Utilities CD，屏幕将打开
�ResourceCD Installation潖ㄐResourceCD 囗ㄐㄐ窗口，通知您该
CD 即将开始安装。
2
3
在 �Welcome Dell System Owner潖ㄐ€⯍ Dell 潖ㄐㄸㄸㄸㄐ屏幕
上单击 �Next潖ㄐ€ㄸㄸㄐ。
ⶤㄐ€ Dell 쑌ㄐ톌톌톌€ €User's Guide€ㄐㄐ€€톌톌囗€톌€€톌€€톌
48
1
进入 www.support.dell.com。
2
3
在 Dell 支持 Web 站点主页上依次单击 �Reference潖ㄐ€ㄸㄐ、
�User's Guides潖ㄐㄸ⯍€ㄐ€�Systems潖ㄐ潖ㄐㄐ，然后选择您的
Dell Precision 计算机。
ᝄ€€ꮌઔ
囗冎㸌ุ꒤€€鰤€€€€鰤€€鰤€€€긔€ꕘ囗퉈€€€€€€€囗
€꒤€€
1
2
3
4
5
6
7
b
c
49
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1
2
3
1
50
2
挂锁扣环
3
安全缆线孔
€ꮌꮌ੤੤€€
1
9
8
7
6
2
3
4
5
1
硬盘驱动器
6
2
内部扬声器
7
电源设备
3
8
软盘驱动器
4
主机板
9
CD/DVD 驱动器
5
挂锁扣环
51
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ࠤ€€€
€€뢈䮨䮨뢈
®
€䮨䮨
®
Microsoft Windows XP
单击�Start潖ㄐㄸ€ㄐ按钮，然后单击�Control Panel潖
ㄐ貔貔貔ㄐ。
2
单击 �Performance and Maintenance潖ㄐ€貔ㄸ⯍ㄐ，然后单击
�System潖ㄐ潖ㄐㄐ。
3
单击 �Hardware潖ㄐ
ㄐ貔貔貔貔ㄐ。
4
ㄐ标签，然后单击 �Device Manager潖
双击任何冲突，显示 �Properties潖ㄐ
€ㄐ窗口。
如果存在 IRQ 冲突，�Properties潖ㄐ €ㄐ窗口中的�Device潖
ㄐ貔ㄐ状态区域将会报告与此设备共用 IRQ 的插卡或设备。
6
要使用 Windows XP 硬件疑难解答，请执行以下步骤：
52
1
单击�Start潖ㄐㄸ€ㄐ按钮，然后单击�Help and Support潖
ㄐㄸㄸㄸㄸ⯍ㄐ。
2
在 �Search潖ㄐ貔ㄐ字段中键入 “hardware troubleshooter”
（硬件疑难解答），然后单击箭头开始搜索。
3
在 �Search Results潖ㄐ貔€ㄐ列表中单击 �Hardware
Troubleshooter潖ㄐ 闼闼闼闼ㄐ。
4
在 �Hardware Troubleshooter潖ㄐ 闼闼闼闼ㄐ列表中单击
�I need to resolve a hardware conflict on my computer潖ㄐ€闼闼闼
囗䝼闼⯍ㄸ 闼闼ㄐ，然后单击 �Next潖ㄐ€ㄸㄸㄐ。
Windows 2000
单击�Start潖ㄐㄸ€ㄐ按钮，指向�Settings潖ㄐ
击�Control Panel潖ㄐ貔貔貔ㄐ。
2
在�Control Panel潖ㄐ貔貔貔ㄐ窗口中，双击�System潖ㄐ潖ㄐㄐ。
3
单击 �Hardware潖ㄐ
4
单击 �Device Manager潖ㄐ貔貔貔貔ㄐ。
5
单击 �View潖ㄐ€闼ㄐ，然后单击 �Resources by connection潖
ㄐ€闼闼闼闼闼ㄐ。
6
双击�Interrupt request (IRQ)潖ㄐ䝼€闼€ [IRQ]ㄐ，查看 IRQ 分配。
ㄐ标签。
双击任何冲突，显示 �Properties潖ㄐ
€ㄐ窗口。
如果存在 IRQ 冲突，�Properties潖ㄐ €ㄐ窗口中的�Device潖
ㄐ貔ㄐ状态区域将会报告与此设备共用 IRQ 的插卡或设备。
8
2
在 �Contents潖ㄐ€ㄐ标签上单击 �Troubleshooting and
Maintenance潖ㄐ闼闼闼闼ㄸ⯍ㄐ，单击 �Windows2000
troubleshooters潖ㄐWindows 2000 闼闼闼闼ㄐ，然后单击
�Hardware潖ㄐ ㄐ。
3
在 �Hardware Troubleshooter潖ㄐ 闼闼闼闼ㄐ列表中单击
�I need to resolve a hardware conflict on my computer潖ㄐ€闼闼闼
囗䝼闼⯍ㄸ 闼闼ㄐ，然后单击 �Next潖ㄐ€ㄸㄸㄐ。
53
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⾸ Windows XP 囗
€鵨鵨
€
单击�Start潖ㄐㄸ€ㄐ按钮，然后单击�Help and Support潖
ㄐㄸㄸㄸㄸ⯍ㄐ。
2
单击 �System Restore潖ㄐ潖ㄐ‫ﳌﳌ‬ㄐ。
3
囗⑰€€€€€€ｬ€€ｬｬ€
1
单击�Start潖ㄐㄸ€ㄐ按钮，指向�All Programs潖ㄐ€‫€ﳌ‬闼ㄐ→
�Accessories潖ㄐ€ㄐ→�System Tools潖ㄐ潖ㄐ€‫ﳌ‬ㄐ，然后单击
�System Restore潖ㄐ潖ㄐ‫ﳌﳌ‬ㄐ。
2
确保选择�Restore my computer to an earlier time潖ㄐ⑰‫€ﳌ‬ㄸ䝼闼
⯍⑰ㄸ‫ﳌﳌﳌ‬ㄸ‫ﳌﳌ‬ㄐ，然后单击 �Next潖ㄐ€ㄸㄸㄐ。
3
4
5
54
6
⾸ Windows 2000 囗
€
€䮨
1
重新启动计算机，并在显示 Please select the operating system
to start（请选择要启动的操作系统）信息时按 < F8> 键。
2
突出显示�Last Known Good Setting潖ㄐ冎ㄸ쀼쀼们ㄸ쀼
<Enter> 键，按 <L> 键，然后在提示下选择操作系统。
ㄐ，按
풰�€飌€€飌飌€€飌飌€€€飌€€飌
•
€冎
Dell 囗
€
•
•
•
•
•
•
•
55
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✀ Dell 囗
€
进入系统设置程序，检查计算机的配置信息，并确保您要检测的设备显
示在系统设置程序中并已激活。
通过硬盘驱动器或 Drivers and Utilities CD（也称为 ResourceCD）启动
Dell 诊断程序。
ㄐ€€톌톌€€€€ Dell 囗䲰舼€
1
2
示未找到诊断公用程序分
区，请按照说明通过
Drivers and Utilities CD 来
运行 Dell 诊断程序。
屏幕显示引导设备列表时，突出显示 �Boot to Utility Partition潖
ㄐ䲰齤齤齤ㄸ€闼€ㄐ并按 <Enter> 键。
4
ㄐ€ Drivers and Utilities CD €€ Dell 囗䲰舼€
1
将 Drivers and Utilities CD 放入 CD 驱动器。
2
56
3
显示引导设备列表时，突出显示 �IDE CD-ROM Device潖
ㄐIDE CD-ROM 貔€并按 <Enter> 键。
4
在 CD 引导菜单中选择 �IDE CD-ROM Device潖ㄐIDE CD-ROM
貔ㄐ选项。
5
在显示的菜单中选择 �Boot from CD-ROM潖ㄐ€ CD-ROM 䝼䲰
齤ㄐ选项。
6
键入 1，启动 ResourceCD 菜单。
7
8
在已编号的列表中选择 �Run the 32 Bit Dell Diagnostics潖ㄐ€⍠
32 囗 Dell 囗€€闼ㄐ。如果列出了多个版本，请选择适用于您的平
台的版本。
9
Dell 囗䲰舼€혌€€
1
2
€€
囗ἄ
Express
Test（快速
检测）
Extended
Test（扩展
检测）
Custom
Test（自定
义检测）
Symptom
Tree（症状
树视图）
57
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3
囗ἄ
Results
（结果）
Errors
（错误）
Help
（帮助）
Configuration
（配置）
Parameters
（参数）
4
如果您通过 Drivers and Utilities CD 运行 Dell 诊断程序，请在完成
检测后取出该 CD。
5
ꑴ
€
58
囗€ᄬ
€€껄€€
赌€꒤€
囗€€囗ุ껄€
YYYG
运行 BIOS Recovery 公用程序，等待恢复完成，然后
重新启动计算机。
YYGY
59
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€€껄€€
YYGG
赌€꒤€
囗€€囗ุ껄€
YGYY
YGYG
60
YGGY
YGGG
€€껄€€
GYYY
赌€꒤€
囗€€囗ุ껄€
GYYG
GYGY
GYGG
GGYY
61
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€€껄€€
GGGY
赌€꒤€
囗€€囗ุ껄€
GGGG
无。
2
3
垄曀€€
62
囗€€ἄ ...
囗ุ껄€
€€䎰➜ุ䎰€€€
囗€€ἄ ...
囗ุ껄€
€€䎰➜ุ䎰€€€
您的 Dell Precision 350 计算机配
备了八个 USB 连接器（正面两
个，背面六个）。
如果您丢失了自己的说明文件，
可以在 Dell 支持 Web 站点
support.dell.com 上找到。
63
64
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Dell Precision™ 350 Workstation
w w w. d e l l . c o m / j p | s u p p o r t . j p . d e l l . c o m
P/N 7T148 Rev. A01
目次
目次
67
68
目次
Drivers and Utilities CD（または ResourceCD）
69
w w w. d e l l . c o m / j p | s u p p o r t . j p . d e l l . c o m
70
Dell サポート Web サイト support.jp.dell.com
71
w w w. d e l l . c o m / j p | s u p p o r t . j p . d e l l . c o m
• 保証情報
• Windows XP の使用方法
72
1
73
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74
A
B
C
D
75
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VGA
DVI
VGA
VGA
DVI
76
DVI
VGA
VGA
VGA
DVI
DVI
DVI
VGA
VGA
VGA
77
w w w. d e l l . c o m / j p | s u p p o r t . j p . d e l l . c o m
78
79
w w w. d e l l . c o m / j p | s u p p o r t . j p . d e l l . c o m
80
2
3
support.jp.dell.com へアクセスします。
2
3
1
2
3
4
5
6
81
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7
a
b
c
1
2
3
1
82
1
2
3
1
9
8
7
6
2
3
4
5
1
6
2
7
電源装置
3
8
4
9
5
83
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2
3
4
5
84
2
3
4
5
6
7
2
3
85
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2
3
1
2
3
4
86
5
6
Windows 2000 の前回正常起動時の構成機能の使用
1
2
•
•
87
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•
•
•
•
•
•
•
2
88
4
Drivers and Utilities CD から Dell 診断プログラムを起動する場合
1 『Drivers and Utilities CD』を CD ドライブに挿入します。
2
4
5
6
7
8
9
機能
Express Test
Extended
Test
89
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2
オプション
機能
Custom Test
Symptom
Tree
3
タブ
機能
Results
Errors
Help
Configuration
4 『Drivers and Utilities CD』から Dell 診断プログラムを実行した場
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YYGY
YYGG
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YGGY
YGGG
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GYGY
GYGG
GGYY
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GGGG
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