Greenway ADVANCE GAWS844-20, GAWS1044-30, GAWS1054-50, GAWS1354-70, GAWS1465-90, GAWS844-20FM, GAWS1044-30FM, GAWS1054-50FM, GAWS1354-70FM, GAWS1465-90FM water softener Installation Instructions & Owner’s Manual
ADVANCE GAWS844-20, ADVANCE GAWS1044-30, ADVANCE GAWS1054-50, ADVANCE GAWS1354-70, ADVANCE GAWS1465-90, ADVANCE GAWS844-20FM, ADVANCE GAWS1044-30FM, ADVANCE GAWS1054-50FM, ADVANCE GAWS1354-70FM, ADVANCE GAWS1465-90FM are metered water softeners that remove hardness from your water, making it softer and more pleasant to use. They come with a variety of features to help you control the regeneration process and make sure your water is always soft.
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Installation Instructions & Owner’s Manual
ADVANCE
ADVANCE
ADVANCE
Metered Water Softeners
ADVANCE
ADVANCE
ADVANCE
Metered Water Softeners
Table of ConTenTs:
Preinstallation Instructions Page 1
Bypass Valve Page 1-2
Installation Page 3-4
Programming Procedures Page 5-6
Operating Displays Page 7-8
Start-up Instructions Page 9
Troubleshooting Guide Page 10-11
Replacement Parts Page 12-18
Specifications Page 19
Quick Reference Guide Page Back Cover
Your Water Test
Hardness gpg
Iron ppm
pH number
*Nitrates ppm
Manganese ppm
Sulphur yes/no
Total Dissolved Solids
*Over 10ppm may be harmful for human consumption. Water
conditioners do not remove nitrates or coliform bacteria, this requires
specialized equipment.
Greenway Water Conditioners are precision built, high quality products. These units will deliver
conditioned water for many years to come, when installed and operated properly. Please study this
manual carefully and understand the cautions and notes before installing. This manual should be
kept for future reference. If you have any questions regarding your water conditioner, contact your
local dealer or Greenway Water Technologies at the following:
400 Southgate Dr. Guelph, Ontario, Canada
•Phone:1-888-5-WATER-0 •Fax:519-837-8913
Preinstallation Instructions Page 1
Bypass Valve Page 1-2
Installation Page 3-4
Programming Procedures Page 5-6
Operating Displays Page 7-8
Start-up Instructions Page 9
Troubleshooting Guide Page 10-11
Replacement Parts Page 12-18
Specifications Page 19
Quick Reference Guide Page Back Cover
Your Water Test
Hardness gpg
Iron ppm
pH number
*Nitrates ppm
Manganese ppm
Sulphur yes/no
Total Dissolved Solids
*Over 10ppm may be harmful for human consumption. Water
conditioners do not remove nitrates or coliform bacteria, this requires
specialized equipment.
Greenway Water Conditioners are precision built, high quality products. These units will deliver
conditioned water for many years to come, when installed and operated properly. Please study this
manual carefully and understand the cautions and notes before installing. This manual should be
kept for future reference. If you have any questions regarding your water conditioner, contact your
local dealer or Greenway Water Technologies at the following:
400 Southgate Dr. Guelph, Ontario, Canada
•Phone:1-888-5-WATER-0 •Fax:519-837-8913
1
PreinsTallaTion insTruCTions
The manufacturer has set the water treatment unit’s sequence of cycles, cycle times, salt dose, exchange
capacity and gallon capacity. For water softeners, the salt dose refill time has been preset. For iron filters,
the regeneration tank refill time has been preset.
The dealer should read this page and guide the installer regarding hardness, day override, and time
of regeneration, before installation:
For the installer, the following must be used:
• Set Installer Settings ... Hardness, Day Override (preset to 12 days), and Time of Regeneration
(preset to 2am)
• Read Normal Operating Displays
• Set Time of Day
• Read Power Loss & Error Display
Water Softeners:
During operation, the normal user displays are time of day or gallons remaining before regeneration will
occur. Days remaining is an optional display but is not normally used. Each of these can be viewed by
pressing next to scroll through them. When stepping through any displays or
programming, if no buttons are pressed within 5 minutes, the display returns to a normal user
display. Any changes made prior to the 5 minute time out are incorporated.
To quickly exit any Programming, Installer Settings, etc., press clock. Any changes made prior to the exit
are incorporated.
If desired, two regenerations within 24 hours are possible with a return to the preset program. To do a
double regeneration:
1. Press the regen button once. regen today will flash on the display.
2. Press and hold the regen button for three seconds until a regeneration begins.
Once the valve has completed the immediate regeneration, the valve will regenerate one more time at the
preset.
byPass ValVe:
The bypass valve is typically used to isolate the control valve from the plumbing system’s water
pressure in order to perform control valve repairs or maintenance. The 1” full flow bypass valve
incorporates four positions including a diagnostic position that allows a service technician to have pressure
to test a system while providing untreated bypass water to the building. Be sure to install bypass valve onto
main control valve, before beginning plumbing. Or, make provisions in the plumbing system for a bypass.
The bypass body and rotors are glass filled Noryl® and the nuts and caps are glass filled polypropylene.
All seals are self-lubricating EPDM to help prevent valve seizing after long periods of non-use. Internal “O”
Rings can easily be replaced if service is required.
The bypass consists of two interchangeable plug valves that are operated independently by red arrow
shaped handles. The handles identify the direction of flow. The plug valves enable the bypass valve to
operate in four positions.
PreinsTallaTion insTruCTions
The manufacturer has set the water treatment unit’s sequence of cycles, cycle times, salt dose, exchange
capacity and gallon capacity. For water softeners, the salt dose refill time has been preset. For iron filters,
the regeneration tank refill time has been preset.
The dealer should read this page and guide the installer regarding hardness, day override, and time
of regeneration, before installation:
For the installer, the following must be used:
• Set Installer Settings ... Hardness, Day Override (preset to 12 days), and Time of Regeneration
(preset to 2am)
• Read Normal Operating Displays
• Set Time of Day
• Read Power Loss & Error Display
Water Softeners:
During operation, the normal user displays are time of day or gallons remaining before regeneration will
occur. Days remaining is an optional display but is not normally used. Each of these can be viewed by
pressing next to scroll through them. When stepping through any displays or
programming, if no buttons are pressed within 5 minutes, the display returns to a normal user
display. Any changes made prior to the 5 minute time out are incorporated.
To quickly exit any Programming, Installer Settings, etc., press clock. Any changes made prior to the exit
are incorporated.
If desired, two regenerations within 24 hours are possible with a return to the preset program. To do a
double regeneration:
1. Press the regen button once. regen today will flash on the display.
2. Press and hold the regen button for three seconds until a regeneration begins.
Once the valve has completed the immediate regeneration, the valve will regenerate one more time at the
preset.
byPass ValVe:
The bypass valve is typically used to isolate the control valve from the plumbing system’s water
pressure in order to perform control valve repairs or maintenance. The 1” full flow bypass valve
incorporates four positions including a diagnostic position that allows a service technician to have pressure
to test a system while providing untreated bypass water to the building. Be sure to install bypass valve onto
main control valve, before beginning plumbing. Or, make provisions in the plumbing system for a bypass.
The bypass body and rotors are glass filled Noryl® and the nuts and caps are glass filled polypropylene.
All seals are self-lubricating EPDM to help prevent valve seizing after long periods of non-use. Internal “O”
Rings can easily be replaced if service is required.
The bypass consists of two interchangeable plug valves that are operated independently by red arrow
shaped handles. The handles identify the direction of flow. The plug valves enable the bypass valve to
operate in four positions.
2
1. Normal Operation Position: The inlet and outlet handles point in the direction of flow indicated
by the engraved arrows on the control valve. Water flows through the control valve for normal
operation of a water softener or filter. During the regeneration cycle this position provides
regeneration water to the unit, while also providing untreated water to the distribution
system (Fig. 1).
2. Bypass Position: The inlet and outlet handles point to the center of the bypass. The system is
isolated from the water pressure in the plumbing system. Untreated water is supplied to the
building (Fig. 2).
3. Diagnostic Position: The inlet handle points toward the control valve and the outlet handle points
to the center of bypass valve. Untreated supply water is allowed to flow to the system and to the
building, while not allowing water to exit from the system to the building (Fig. 3). This allows the
service technician to draw brine and perform other tests without the test water going to the
building.
NOTE: The system must be rinsed before returning the bypass valve to the normal position.
4. Shut Off Position: The inlet handle points to the center of the bypass valve and the outlet handle
points away from the control valve. The water is shut off to the building. The water treatment
system will depressurize upon opening a tap in the building. A negative pressure in the building
combined with the softener being in regeneration could cause a siphoning of brine into the
building. If water is available on the outlet side of the softener or filter it is an indication of water
bypassing the system (Fig. 4) (i.e. a plumbing cross-connection somewhere in the building).
NOrMal OPEraTiON POSiTiON.
Figure 1
DiagNOSTic POSiTiON
Figure 3
ByPaSS POSiTiON
Figure 2
ShuT OFF POSiTiON
Figure 4
1. Normal Operation Position: The inlet and outlet handles point in the direction of flow indicated
by the engraved arrows on the control valve. Water flows through the control valve for normal
operation of a water softener or filter. During the regeneration cycle this position provides
regeneration water to the unit, while also providing untreated water to the distribution
system (Fig. 1).
2. Bypass Position: The inlet and outlet handles point to the center of the bypass. The system is
isolated from the water pressure in the plumbing system. Untreated water is supplied to the
building (Fig. 2).
3. Diagnostic Position: The inlet handle points toward the control valve and the outlet handle points
to the center of bypass valve. Untreated supply water is allowed to flow to the system and to the
building, while not allowing water to exit from the system to the building (Fig. 3). This allows the
service technician to draw brine and perform other tests without the test water going to the
building.
NOTE: The system must be rinsed before returning the bypass valve to the normal position.
4. Shut Off Position: The inlet handle points to the center of the bypass valve and the outlet handle
points away from the control valve. The water is shut off to the building. The water treatment
system will depressurize upon opening a tap in the building. A negative pressure in the building
combined with the softener being in regeneration could cause a siphoning of brine into the
building. If water is available on the outlet side of the softener or filter it is an indication of water
bypassing the system (Fig. 4) (i.e. a plumbing cross-connection somewhere in the building).
NOrMal OPEraTiON POSiTiON.
Figure 1
DiagNOSTic POSiTiON
Figure 3
ByPaSS POSiTiON
Figure 2
ShuT OFF POSiTiON
Figure 4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
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Key Features
- Metered regeneration
- Bypass valve
- Salt storage feature
- Error code display
- Manual regeneration option
- Programmable regeneration settings
- Adjustable hardness settings
- Flow rate display
- Time of day display
- Days remaining display
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Frequently Answers and Questions
How do I set the time of day on my water softener?
To set the time of day, press the clock button. Use the + and - buttons to adjust the hour and minutes, and press next to confirm. After setting the time, press next to exit the settings and return to the normal display.
How do I manually regenerate my water softener?
To initiate a manual regeneration at the preset delayed regeneration time, press and release regen. The words “REGEN TODAY” will flash on the display to indicate that the system will regenerate at the preset delayed regeneration time. To initiate a manual regeneration immediately, press and hold the regen button for three seconds. The system will begin to regenerate immediately.
What is the error code 1001, and how do I fix it?
An error code 1001 indicates that the control valve was not able to function properly, potentially because the valve has just been serviced or the motor gears are not fully engaged. To attempt a fix, press next and regen for 3 seconds or temporarily unplug the power source from the PC board. If that doesn't work, check motor wiring. If the issue persists, replace the motor.
What should I do if the water softener is not regenerating automatically?
Check the bypass valve to ensure it's in normal operating mode. If the meter is disconnected, reconnect it to the PC board. If the meter turbine is obstructed, clear the obstruction. If the meter is defective, replace it. If you see a programming error, review the programming. If the PC board is defective, replace it.
How often should I refill the brine tank?
Refill the brine tank as necessary, making sure at least 1/3 of the brine tank is full at all times. The manufacturer recommends using solar salt for best results.
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