Sun Joe 24-Volt Cordless Electric Hedge Trimmer, Pole Saw and Grass Trimmer Operator's Manual

© 2017 by Snow Joe®, LLC
All rights reserved. Original instructions. SAVE THESE INSTRUCTIONS
A Division of Snow Joe®, LLC
OPERATOR’S MANUAL
Model GTS4002C Form No. SJ-GTS4002C-880E-M
CORDLESS LAWN + GARDEN
MULTI-TOOL SYSTEM
24-VOLT | HEDGE + POLE TRIMMER | GRASS TRIMMER + EDGER| POLE CHAIN SAW
RIMPORTANT!
Safety Instructions
All Operators Must Read These
Instructions Before Use
Always follow these safety guidelines. Failure to do so may
result in serious bodily injury or death.
General Safety
mWARNING! This appliance is not intended for use
by children or by unassisted, unsupervised persons whose
physical, sensory or mental capabilities prevent them from
using it safely. Children should be supervised to ensure that
they do not play with the appliance.
Before starting up your machine, please check it carefully for
any defects. If you find any, do not start up your machine.
Contact your authorized Snow Joe® + Sun Joe® dealer or
call the Snow Joe® + Sun Joe® customer service center at
1-866-SNOWJOE (1-866-766-9563).
mWARNING! When using the power tool, basic safety
precautions should always be followed to reduce the risk of
fire, electric shock, and personal injury. These include:
1. Keep work area clean and well-lit – Cluttered, dark
areas invite accidents.
2. Avoid dangerous environments – Do not use the power
tool in rain, in damp or wet locations, or in bad weather,
especially when there is a risk of lighting. This decreases
the risk of being struck by lighting. Do not operate the
power tool in gaseous or explosive atmospheres or use
the power tool near flammable or combustible liquids.
Motors in these tools normally spark, and the sparks
might ignite fumes.
3. Know your product – Know how to start and stop the
machine. Be thoroughly familiar with the controls.
4. Keep children, bystanders, and pets away – All
spectators, including pets, should be kept a safe distance
away from the work area.
5. Dress properly – Do not wear loose clothing or jewelry.
They can get caught in moving parts. Protective rubber
gloves and non-slip footwear are recommended when
working outdoors.
6. mCAUTION! – Exercise caution to avoid slipping or
falling. Wear protective footwear that will protect your feet
and improve your footing on slippery surfaces.
7. Stay alert – Watch what you are doing. Use common
sense. Do not operate the power tool when you are tired,
or under the influence of alcohol or drugs.
8. Do not overreach – Keep proper footing and balance at
all times.
9. Avoid unintentional starting – Do not carry the power
tool with your finger on the trigger. Make sure the switch is
off before inserting the battery.
10. Use the right appliance – Do not use the power tool
for any applications other than those for which it was
intended.
11. Blades are sharp – Don't grasp the exposed cutting
blades or cutting edges when picking up or holding the
power tool.
12. Use two hands – Hold the telescoping pole and handle
with both hands to avoid loss of control.
13. Remove the battery – Remove the battery from the
power tool when it is not in use, before servicing it, when
changing accessories, and when performing any other
maintenance task.
14. Use safety glasses – Also use safety footwear, snug-
fitting clothing, protective gloves, hearing and head
protection.
15. Use head protection – Always use head protection when
operating the power tool overhead. Falling debris can
result in serious personal injury.
16. Do not force the tool – It will perform better with less
likelihood of personal or mechanical injury if it is used at
the rate for which it was designed.
17. Store indoors – When not in use, the power tool should
be stored indoors in a dry and high or locked-up place out
of the reach of children.
18. Check for damaged parts – Before further use of the
appliance, all guards and parts should be carefully
checked to determine that it will operate properly and
perform its intended function. Check for alignment of
moving parts, binding of moving parts, breakage of parts,
mounting, and any other condition that may affect its
operation. A guard or other part that is damaged should
be properly repaired or replaced. Contact the Snow Joe®
+ Sun Joe® customer service center at 1-866-SNOWJOE
(1-866-766-9563) for assistance.
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19. Maintain the power tool with care – Keep the cutting
edges sharp and clean for optimal performance and to
reduce the risk of injury. Keep the handles dry, clean,
and free from oil and grease. Follow the additional
recommendations described in the maintenance section
of this manual.
20. Do not use the power tool if the switch does not turn it on
and off. Any power tool that cannot be controlled with the
switch is dangerous and must be repaired.
21. Keep all parts of the body away from the cutting blades/
chain. Do not remove cut material or hold material to be
cut when blades/chain are moving. Make sure the switch
is off when clearing jammed material. The blades/chain will
continue moving for a while after the tool is turned off. A
moment of inattention while operating the power tool may
result in serious personal injury.
22. Carry the power tool by the handle with the cutting blade/
chain stopped. When transporting or storing the power
tool, always keep the blades/chain covered. Proper
handling of the garden tool will reduce possible personal
injury from the cutting blades.
23. Hold the product by insulated gripping surfaces only,
because the cutting blades/chain may contact hidden
wiring. Cutting blades/chain contacting a “live” wire may
make exposed metal parts of the product “live”and could
give the operator an electric shock.
24. The unit has not been designed to provide protection
from electric shock in the event of contact with overhead
electric lines. Never use the power tool near any electrical
power lines. Contact with or use near power lines may
cause serious injury or electric shock resulting in death.
Maintain a minimum clearance of 50 ft (15 m) from all
power lines.
mWARNING! Before inspecting, cleaning, or servicing
the machine, remove the battery and wait for all moving parts
to stop. Failure to follow these instructions can result in serious
personal injury or property damage.
mWARNING! Do not use this appliance without reading
this instruction manual.
mWARNING! Do not use the appliance within range of
persons unless they are wearing protective clothing.
mWARNING! Do not operate the cordless power tool in
a tree, on a ladder, or on a scaffold. Using the tool under such
circumstances is extremely dangerous.
mWARNING! Do not let familiarity with this type of tool
prevent you from taking all necessary precautions. Remember
that a careless fraction of a second is sufficient to inflict
serious injury.
mWARNING! The multi-tool system must be fully
assembled before operation! Do not use the tool that is only
partly assembled or assembled with damaged parts!
mWARNING! Starting, stopping, and restarting an
electric motor repeatedly within a few seconds can generate
a great deal of heat and damage the motor. To protect the life
of your cordless power tool, always wait at least five seconds
after stopping before restarting the unit.
mWARNING! Electrical Shock Hazard – Before starting
up your machine, please check it carefully for any defects. If
you find any, do not start up your machine and contact your
distributor.
NOTE: Take care of small parts that are removed during
assembly or when making adjustments. Keep them secure to
avoid loss.
Please contact an authorized Snow Joe® + Sun Joe® dealer
or call the Snow Joe® + Sun Joe® customer service center
at 1-866-SNOWJOE (1-866-766-9563) for all maintenance
or operations not foreseen in this manual. Any operation
performed in an unauthorized service center or by unqualified
personnel will completely invalidate the warranty.
mWARNING! For your safety and that of others:
• Correct maintenance is essential to maintain the original
efficiency and safety of the machine over time.
• Keep all nuts, bolts, and screws tight to be sure the
equipment is in safe working condition.
• Never use the machine with worn or damaged parts.
Damaged parts are to be replaced and never repaired.
mWARNING! Always wear protective gloves during
maintenance operations.
mWARNING! Use only original manufacturer’s
replacement parts, accessories and attachments. Failure to do
so can cause possible injury and poor performance.
To order genuine replacement parts or accessories for the
Sun Joe® GTS4002C cordless lawn + garden multi-tool
system, please visit snowjoe.com or contact the Snow Joe® +
Sun Joe® customer service center at 1-866-SNOWJOE
(1-866-766-9563).
Cleaning the Tool
mWARNING! Never let any liquid get inside the motor
housing and NEVER immerse any part of the housing in liquid.
1. Stop the motor and remove the battery.
2. Clean dirt and debris from the body of the tool, using a
damp cloth with a mild detergent.
NOTE: Do not use any strong detergents on the plastic
housing or the handle, as they can be damaged by certain
aromatic oils such as pine and lemon, and by solvents
such as kerosene.

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Storage
mWARNING! Do not at any time let brake fluids, gasoline,
petroleum-based products, penetrating oils, etc., come in
contact with plastic parts. Chemicals can damage, weaken, or
destroy plastic which may result in serious personal injury.
1. Stop the motor and remove the battery.
2. Clean the multi-tool system thoroughly before storing.
3. Always place the blade cover on the blade and bar sheath
on the chain bar before storing or transporting the multi-
tool system. Use caution to avoid the sharp teeth of the
blade and the chain.
4. Store the multi-tool system indoors, in a dry place that is
inaccessible to children. Keep away from corrosive agents
such as garden chemicals and de-icing salts.
5. We recommend using the original package for storage or
covering the product with a suitable cloth or enclosure to
protect it against dust.
Specific Safety Warnings
for Pole Chain Saw
1. Only the pole chain saw operator should be in the
work area.
2. Do not use the pole chain saw to cut down trees.
3. Always use two hands when operating the pole chain
saw. Grip the pole chain saw securely with one hand on
the trigger and the other hand on the pole or the auxiliary
handle.
4. Before starting the pole chain saw, make sure that the
saw chain is not in contact with any object.
5. Do not allow the pole chain saw to make contact with
grounded objects such as pipes, fences, and metal posts.
6. Do not force the pole chain saw while cutting. Apply light
pressure. It will perform more effectively and safely if it is
used at the rate for which it was designed.
7. Use extreme caution when cutting a limb that is under
tension. When wood tension is released, the limb could
spring back and strike the operator, causing severe injury
or death.
8. During transport, hold the pole at its balance point, with
the guide bar and chain facing to the rear.
9. Do not cut small brush and saplings with the pole chain
saw. Small branches may catch in the chain and be
whipped towards the operator, which could pull the
operator off balance.
10. Never stand directly under the limb you are trimming.
Always position yourself outside the path of falling debris.
11. Keep a firm, steady pressure on the pole chain saw while
cutting. Do not try to cut limbs larger in diameter than the
length of the guide bar.
12. Keep other people and pets away from the cutting end of
the pole chain saw and at a safe distance away from the
work area.
Kickback
mWARNING! Kickback may occur when the nose or tip
of the guide bar touches an object, or when the wood closes
in and pinches the saw chain in the cut.
AVOID CONTACTING THE GUIDE BAR TIP WITH ANY
OBJECT. In some cases, when the tip makes contact with an
object, it may cause a fast reverse reaction, kicking the guide
bar up and back towards the operator. Pinching the saw chain
along the top of the guide bar may also push the guide bar
rapidly back towards the operator. Either of these reactions
may cause you to lose control of the pole chain saw, which
could result in serious personal injury.
• Kickback safety devices on this pole chain saw include
a skip chain and a low kickback guide bar. These will
reduce, but not entirely prevent, kickbacks. Follow the
necessary precautions indicated in this operator's manual
to avoid kickbacks.
• Always use two hands when operating the pole chain saw,
one hand gripping the trigger and the other hand gripping
the pole or the auxiliary handle. Use a firm grip. Thumbs
and fingers must wrap around the trigger and the pole/
auxiliary handle.
• Keep all guards in place on the pole chain saw. Make sure
they are in proper working order.
• Do not overreach or extend arms above shoulder height.
• Keep solid footing and balance at all times.
• Never try cutting through two branches at the same time.
Only cut one at a time.
• Do not bury the guide bar nose or try to cut by boring the
guide bar nose into the wood.
• Watch for shifting of wood or other forces that may pinch
the chain.
• Use extreme caution when re-entering a previous cut.
• Use the low-kickback chain and guide bar supplied with
this pole chain saw. Only use genuine Snow Joe® +
Sun Joe® replacement parts designed specifically for use
with this pole chain saw.
• Never use a dull or loose chain. Keep the chain sharp and
properly tensioned.
Specific Safety Warnings
for Pole Hedge Trimmer
1. Remove any adjusting key or wrench before turning
the power tool on. A wrench or key left attached to the
rotating part of the power tool may result in personal
injury.
2. Remove any blade that has been damaged. Always make
sure that the blade is installed correctly and securely
fastened before each use. Failure to do so can cause
serious injury.
3. Never cut any material over 0.6 in. (1.5 cm) in diameter.

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4. Maintain a firm grip on the handle and the pole/auxiliary
handle while cutting with the blade. Keep the blade away
from body.
5. Use the pole hedge trimmer and accessories in
accordance with these instructions, taking into account
the working conditions the work to be performed. Use of
the power tool for operations different from intended use
could lead to a hazardous situation.
Specific Safety Warnings for
Grass Trimmer + Edger
mCAUTION! The safety guard is critical to the safety of
the operator and the safety of people standing within a safe
distance of the grass trimmer. The safety guard keeps the unit
in good working order and must always be in place during
operation. Failure to have the guard in place during operation
is dangerous and will void the warranty.
1. Keep away from the cutting line – It can seriously injure
the skin.
2. Do not try to stop the cutting device with your hands –
Always let it come to a stop by itself.
mCAUTION! The trimmer line spool will continue to rotate
after turning the trimmer OFF. Wait until the trimmer line spool
has completely stopped before making contact.
3. Only use the same type of line originally provided with the
tool.
4. Do not use the unit to cut grass that is not in contact with
the ground.
5. Keep guards in place and in working order.
6. Keep blades sharp.
7. Keep hands and feet away from cutting area.
8. Do not switch the grass trimmer + edger ON in enclosed
or poorly ventilated spaces or in the presence of
flammable and/or explosive substances such as liquids,
gases, and powders.
9. The user of the grass trimmer + edger is responsible for
any damage sustained by third parties that has been
caused by the grass trimmer + edger within the working
area.
10. Only cut during broad daylight or with adequate artificial
light.
11. Do not cross roads or gravel paths while the unit is still
running.
12. When the grass trimmer + edger is not in use, store it in a
dry place and out of the reach of children.
13. The grass trimmer + edger must be operated in a vertical
position, perpendicular to the ground.
14. Check regularly that all screws are properly secured.
15. Never use the grass trimmer + edger when it is raining or
when excessively moist and humid conditions are present.
Do not cut damp grass or leave the tool outside overnight.
16. If the grass trimmer + edger strikes a foreign object or
becomes entangled with it, stop the tool immediately.
Remove the battery, check for damage, and have any
damage repaired before proceeding with operation. Do not
operate the tool with a broken hub or spool.
Battery & Charger
Safety Instructions
We pay a great deal of attention to the design of every battery
pack to ensure that we supply you with batteries that are safe,
durable and have a high energy density. The battery cells have
a wide range of safety devices. Each individual cell is initially
formatted and its electrical characteristic curves are recorded.
This data is then used exclusively to be able to assemble the
best possible battery packs.
Despite all the safety precautions, caution must always be
exercised when handling batteries. The following points must
be obeyed at all times to ensure safe use. Safe use can only
be guaranteed if undamaged cells are used. Incorrect handling
of the battery pack can cause cell damage.
IMPORTANT! Analyses confirm that incorrect use and poor
care of high-performance batteries are the main factors
responsible for personal and/or product damage.
mWARNING! Use only approved replacement batteries;
other batteries may damage the power tool and cause it to
malfunction, which can lead to serious personal injury.
mWARNING! Do not use a battery pack or appliance that
is damaged or modified. Damaged or modified batteries may
exhibit unpredictable behavior resulting in fire, explosion or risk
of injury.
Do not modify or attempt to repair the appliance or the battery
pack except as indicated in the instructions for use and care.
Have your battery pack serviced by a qualified repair person
using only identical replacement parts. This will ensure that the
safety of the battery pack is maintained.
mCAUTION! To reduce the risk of injury, charge the
Ecosharp® LITE iBAT24-LTE lithium-ion battery pack only in its
designated lithium-ion charger, the iCHRG24-AC. Other types
of chargers present risk of fire, personal injury and damage. Do
not wire a battery pack to a power supply plug or car cigarette
lighter. Such misuse will permanently disable or damage the
battery pack.
• Avoid dangerous environments – Do not charge the
battery pack in rain, snow or in damp or wet locations.
Do not use the battery pack or charger in the presence of
explosive atmospheres (gaseous fumes, dust or flammable
materials) because sparks may be generated when inserting
or removing the battery pack, which could lead to a fire.
• Charge in a well-ventilated area – Do not block the
charger vents. Keep them clear to allow for proper
ventilation. Do not allow smoking or open flames near a
charging battery pack. Vented gases may explode.