en
Table of contents
Safety ............................................. 28
General information........................ 28
Intended use................................... 28
Restriction on user group............... 29
Safety instructions .......................... 29
Preventing material damage ........ 32
Environmental protection and saving energy................................ 32
Disposing of packaging ................. 32
Unpacking and checking .............. 32
Unpacking the appliance and parts ............................................... 32
Contents of package...................... 32
Familiarising yourself with your appliance............................... 33
Appliance ....................................... 33
Overview of the controls
1
............... 33
Overview of status displays............ 34
Accessories................................... 34
Before using for the first time ...... 34
Installing the appliance .................. 34
Inserting the batteries..................... 35
Basic operation ............................. 35
Setting the telescopic tube............. 35
Switching on the appliance ............ 35
Switching off the appliance ............ 35
Starting vacuuming......................... 35
Stopping vacuuming ...................... 36
Controlling the power ..................... 36
Starting turbo mode ....................... 36
Stopping turbo mode ..................... 36
Setting the floor tool ....................... 36
Parking the appliance .................... 36
Stopping and carrying the appliance................................................ 36
Vacuuming with accessory ............ 36
Vacuuming with the Multi-Use-
Brush
1
............................................. 36
Starting emergency mode.............. 37
Stopping emergency mode............ 37
Removing the appliance ................ 37
Cleaning and servicing ................. 37
Cleaning products .......................... 37
Cleaning the appliance .................. 38
Cleaning the Remote-Power-
Control handle................................ 38
Opening the lid............................... 38
Closing the lid ................................ 38
Cleaning the dust compartment..... 38
Changing the dust bag .................. 38
Cleaning the motor protection filter ................................................... 38
Removing the exhaust filter
1
.......... 39
Cleaning the exhaust filter
1
Inserting the exhaust filter
1
............ 39
............. 39
Changing the batteries ................... 39
Troubleshooting............................ 41
Malfunctions ................................... 41
Transportation, storage and disposal ......................................... 42
Disposing of old appliance ............ 42
Disposing of batteries .................... 42
Customer Service.......................... 42
Product number (E-Nr.) and production number (FD) ...................... 43
Warranty conditions........................ 43
1
Depending on the appliance specifications
27
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Safety
Safety
Please read the safety information to ensure that you use the appliance safely.
General information
You can find general information about this instruction manual here.
¡
Read this instruction manual carefully. Only this will ensure you use the appliance safely and efficiently.
¡
This manual is intended for the user of the appliance.
¡
Follow the safety instructions and warnings.
¡
Keep the instruction manual and the product information safe for future reference or for the next owner.
¡
Check the appliance after unpacking it. Do not connect the appliance if it has been damaged in transit.
Intended use
Please read the information on intended use to ensure that you use the appliance correctly and safely.
Only use this appliance:
¡
As specified in this instruction manual.
¡
With genuine parts and accessories. Damage caused by using third-party products is not covered under the warranty.
¡
For cleaning surfaces.
¡
In private households and in enclosed spaces in a domestic environment at room temperature.
¡
Up to an altitude of max. 2000 m above sea level.
Do not use the appliance:
¡
For vacuum-cleaning persons or animals.
¡
For vacuuming up harmful, sharp-edged, hot or burning substances.
¡
For vacuuming up damp substances or liquids.
¡
For vacuuming up highly flammable or explosive materials and gases.
28
Safety
en
¡
For vacuuming up ash or soot from tiled stoves and central heating systems.
¡
For vacuuming up toner dust from printers and photocopiers.
¡
For vacuuming up building rubble.
Disconnect the appliance from the power supply when:
¡ cleaning the appliance.
Restriction on user group
Avoid risks to children and vulnerable persons.
This appliance may be used by children aged 8 or over and by people who have reduced physical, sensory or mental abilities or inadequate experience and/or knowledge, provided that they are supervised or have been instructed on how to use the appliance safely and have understood the resulting dangers.
Children must not play with the appliance.
Cleaning and user maintenance must not be performed by children unless they are being supervised.
Safety instructions
Follow these safety instructions when using the appliance.
WARNING ‒ Risk of electric shock!
¡
Improper repairs are dangerous.
▶
Repairs to the appliance should only be carried out by trained specialist staff.
▶
Only use genuine spare parts when repairing the appliance.
▶
If the power cord of this appliance is damaged, it must be replaced by the manufacturer, the manufacturer's Customer
Service or a similarly qualified person in order to prevent any risk.
¡
If the appliance or the power cord is damaged, this is dangerous.
▶
Never operate a damaged appliance.
▶
Never operate an appliance with a cracked or fractured surface.
29
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Safety
▶
Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains.
▶
Never pull or carry the appliance by the power cord.
▶
If the appliance or the power cord is damaged, immediately unplug the power cord or switch off the fuse in the fuse box.
▶
Call Customer Service. → Page 42
▶
Repairs to the appliance should only be carried out by trained specialist staff.
¡
An ingress of moisture can cause an electric shock.
▶
Only use the appliance in enclosed spaces.
▶
Never expose the appliance to intense heat or humidity.
▶
Do not use steam- or high-pressure cleaners to clean the appliance.
¡
If the insulation of the power cord is damaged, this is dangerous.
▶
Never let the power cord come into contact with hot appliance parts or heat sources.
▶
Never let the power cord come into contact with sharp points or edges.
▶
Never kink, crush or modify the power cord.
¡
Improper installation is dangerous.
▶
Connect and operate the appliance only in accordance with the specifications on the rating plate.
▶
Connect the appliance to a power supply with alternating current only via a properly installed socket with earthing.
▶
The protective conductor system of the domestic electrical installation must be properly installed.
WARNING ‒ Risk of burns!
¡
The filter systems may become warm during operation and may catch fire when used in conjunction with flammable substances or substances that contain alcohol.
▶
Do not apply flammable substances or substances containing alcohol to the dust bag or filter.
▶
When cleaning the appliance, do not use flammable substances or substances that contain alcohol.
30
Safety
en
¡
With an operating time of over 30 minutes, the wound power cord may overheat.
▶
Pull out the power cord completely.
WARNING ‒ Risk of injury!
¡
Moving parts and openings on the appliance may cause injury.
▶
Keep clothing, hair, fingers and other body parts away from the openings on the appliance and the moving parts.
▶
Never point the pipe or the nozzles towards eyes, hair, ears or mouths.
¡
An appliance that falls may endanger people.
▶
When vacuuming stairs, ensure that there are no persons underneath the appliance.
¡
An extended power cord may lead to a tripping.
▶
When taking a break from vacuuming, switch off the appliance and pull out the mains plug.
▶
Retract the power cord.
¡
The automatic cable retraction may endanger the user.
▶
When the cord is being rewound automatically, ensure that the mains plug is not thrown in the direction of persons, body parts, animals or objects.
¡
Batteries may explode.
▶
Do not charge the batteries.
▶
Do not short-circuit the batteries.
▶
Do not throw batteries into a fire.
WARNING ‒ Risk of suffocation!
Children may put packaging material over their heads or wrap themselves up in it and suffocate.
▶
Keep packaging material away from children.
▶
Do not let children play with packaging material.
31
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Preventing material damage
Preventing material damage
To prevent material damage to your appliance, accessories or any other objects, follow these instructions.
ATTENTION!
¡
Placing the appliance on the hose may damage the hose.
▶
Never place the appliance on the hose.
¡
Worn or sharp-edged outsides of nozzles may damage sensitive hard floors, such as parquet or linoleum.
▶
Regularly check the outsides of the nozzles for wear.
▶
Replace the worn nozzle.
¡
Dirt in the motor may damage the motor.
▶
Never operate the appliance without a dust bag.
▶
▶
Never operate the appliance without the motor protection filter.
Never operate the appliance without the exhaust filter.
¡
Improper handling of batteries.
▶
Do not short-circuit the terminals.
▶
▶
Use the specified type of batteries only.
Do not use different battery types together.
▶
Do not use new and used batteries together.
¡
Leaking batteries may damage the handle.
▶
▶
Remove the batteries if you are not using the handle.
Safely dispose of the empty or defective batteries in an environmentally friendly manner.
Environmental protection and saving energy
Help protect the environment by using your appliance in a way that conserves resources and by disposing of reusable materials properly.
Disposing of packaging
The packaging materials are environmentally compatible and can be recycled.
▶
Sort the individual components by type and dispose of them separately.
Information about current disposal methods are available from your specialist dealer or local authority.
Unpacking and checking
Find out here what you need to note when unpacking the appliance.
Unpacking the appliance and parts
1.
2.
3.
4.
Take the appliance out of the packaging.
Take all other parts and the accompanying documents out of the packaging and place them to hand.
Remove any packaging material.
Remove any stickers or film.
Contents of package
After unpacking all parts, check for any damage in transit and completeness of the delivery.
32
Note:
The appliance comes with additional accessories depending on its features.
→ Fig.
1
A
Adjustable floor tool
1
B Telescopic pipes
1
C
Multi-Use-Brush
1
D
Remote-Power-Control handle with two AAA LR03 batteries
E
Dust bags
F Motor protection filter
G
HEPA hygiene filter
1
H
Accessory support
1
I Crevice nozzles
1
J
Upholstery nozzles
1
K
Upholstery nozzle with clip-on brush ring
1
L Hard floor nozzles
1
1
M Mattress nozzle
1
N
Drilling nozzle
1
Depending on the appliance specifications
Familiarising yourself with your appliance
Familiarise yourself with the parts of your appliance.
Appliance
Note:
Individual details and colours may differ, depending on the appliance model.
→ Fig.
2
Familiarising yourself with your appliance
en
1
Adjustable floor tool
1
2 Telescopic tube with sliding switch
1
3
Hose
4
Remote-Power-Control handle with two AAA LR03 batteries
5
Infrared transmitter
6 On/Off switch with infrared receiver
7
Status display
8
Parking aid
9 Power cord
10
Storage aid
11
Bag change indicator
12 Lid
1
13
Handle
Depending on the appliance specifications
Overview of the controls
1
The controls are used to configure all functions of your appliance and to obtain information about the operating status.
Appliance controls
Symbol Use
¡ Switch on the appliance.
¡
Switch off the appliance.
Floor nozzle controls
Symbol Use
Vacuum rugs and carpets.
Vaccum parquet and hard floors.
1
Depending on the appliance specifications
33
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Accessories
Remote-Power-Control handle controls
Symbol Use
¡ Start vacuuming.
¡
Stop vacuuming.
Increase the power level.
Decrease the power level.
¡ Start turbo mode.
¡ Stop turbo mode.
Tip:
Align the infrared transmitter on the Remote-Power-Control handle with the infrared receiver located on the On/Off switch.
Overview of status displays
The displays provide information about functions and statuses.
Symbol Use
Display status.
Change the dust bag.
Status displays
Operating status
Off
Standby
Vacuuming
Activate emergency mode.
Status display
Display is off.
Display pulses white.
Display lights up white.
Display rapidly flashes white three times.
Accessories
Only use original accessories. These have been made especially for your appliance. Here you can find an overview of your appliance's accessories and how to use them.
accessories
Replacement filter pack
Motor protection filter
HEPA hygiene filter
Hard floor nozzle with brush ring
Hard floor nozzle
Accessory number
BBZ41FGALL
BBZ02MPF
BBZ154HF
BBZ123HD
BBZ124HD
Use
Remove vacuumed material.
Protect the motor against contamination.
Clean the exhaust air.
Vacuum hard floors.
Vacuum hard floors and carpets.
Before using for the first time
Prepare the appliance for use.
Installing the appliance
1.
Push the handle onto the hose and lock it in place.
→ Fig.
3
34
2.
3.
4.
5.
6.
7.
8.
Insert the hose adapter into the airintake opening in the lid and lock it in place.
→ Fig.
4
Connect the handle to the telescopic tube.
→ Fig.
5
Connect the telescopic tube to the floor nozzle.
→ Fig.
5
Place the accessory support
1
onto the telescopic tube.
→ Fig.
6
Place the crevice nozzle
1
from the bottom onto the accessory support
1
.
→ Fig.
6
Place the brush ring
1 holstery nozzle
1
.
onto the up-
→ Fig.
7
Place the upholstery nozzle
1
with the brush ring
→ Fig.
6
1
from above onto the accessory holder
1
.
Inserting the batteries
▶
Insert the batteries into the Remote-Power-Control handle.
→ "Changing the batteries",
Page 39
Basic operation
You can find out everything you need to know about operating your appliance here.
Setting the telescopic tube
1.
2.
Unlock the telescopic tube.
Set the required length of the telescopic tube.
→ Fig.
8
Basic operation
en
Switching on the appliance
1.
2.
Hold the mains plug and pull it out to the required length.
Insert the mains plug into the socket.
3.
Press .
→ Fig.
9
a
The status display pulses white.
a
The appliance is in standby mode.
Note:
Risk of damage to the appliance caused by being in standby mode for too long. If you want to stop vacuuming for a longer period of time, switch off the appliance.
Switching off the appliance
1.
Press .
a
The status display goes out and quickly flashes white three times after a short time.
a
The appliance switches off. Any functions currently in progress are cancelled.
2.
Unplug the mains plug.
3.
Briefly pull on the mains power supply cord and then let go.
a
The power cord retracts automatically.
Starting vacuuming
Requirement:
The appliance is in standby mode.
→ "Switching on the appliance",
Page 35
▶
Press .
→ Fig.
10
a
The status display lights up white.
a
The appliance starts at the highest power level.
a
The appliance starts in the most recently selected power level if vacuuming was stopped previously.
1
Depending on the appliance specifications
35
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Basic operation
Stopping vacuuming
▶
Press .
a
The appliance stops and the status display pulses white.
a The setting for the power level is retained.
Controlling the power
1.
Press or .
→ Fig.
11
a The power level is increased or decreased.
2.
Turn the telescopic tube with air flow regulator to the required position.
→ Fig.
12
a
The power is controlled continuously.
Starting turbo mode
For particularly stubborn dirt, you can use turbo mode.
▶
Press .
a
Turbo mode starts.
Stopping turbo mode
▶
Press .
a
The appliance switches to the power level that was previously set.
Setting the floor tool
▶
Use the switch to set the floor nozzle to the required base.
→ Fig.
13
Parking the appliance
Tip:
When taking shorter breaks from vacuuming, the floor nozzle can be placed in the parking aid.
▶
Slide the hook on the floor nozzle into the parking aid.
→ Fig.
14
Stopping and carrying the appliance
1.
2.
3.
4.
Switch off the appliance.
→ "Switching off the appliance",
Page 35
Stand the appliance upright on its end.
Slide the hook on the floor tool into the parking aid.
→ Fig.
15
To overcome obstacles, carry the appliance by the handle.
Vacuuming with accessory
1.
2.
Place the required nozzle onto the telescopic tube or the handle.
After use, take the nozzle that is used from the telescopic tube or remove from the handle.
Vacuuming with the Multi-Use-
Brush
1
Note:
Do not remove the Multi-Use-
Brush after use. The suction power is not restricted by the fitted Multi-Use-
Brush.
ATTENTION!
Vacuuming without the bristle ring pushed down can damage the surface.
▶
Never vacuum with the bristle ring pushed up.
1.
Push the Multi-Use-Brush onto the handle or the tube and lock it in place.
→ Fig.
16
1
Depending on the appliance specifications
36
2.
Press the two locking catches on the bristle ring.
3.
Push the bristle ring down and lock it in place.
→ Fig.
17
a
The Multi-Use-Brush is ready to use.
4.
5.
Vacuum using the Multi-Use-Brush.
→ "Starting vacuuming", Page 35
→ "Stopping vacuuming", Page 36
Press the two locking catches on the bristle ring.
6.
7.
8.
Push the bristle ring upwards and lock it in place.
→ Fig.
17
Push the floor tool or the tube onto the Multi-Use-Brush.
Press the release button and remove the Multi-Use-Brush to remove.
→ Fig.
18
Starting emergency mode
If the Remote-Power-Control handle does not work, you can vacuum in emergency mode.
Requirement:
The appliance is in standby mode.
→ "Switching on the appliance",
Page 35
1.
Press .
a
The status display goes out and quickly flashes white three times after a short time.
2.
Press while the status display is flashing.
a
The appliance starts in turbo mode.
Stopping emergency mode
Note:
After vacuuming, check the Remote-Power-Control handle.
→ "Troubleshooting", Page 41
Cleaning and servicing
en
▶
Press .
a
The status display goes out and quickly flashes white three times after a short time.
Removing the appliance
1.
2.
3.
Disconnect the connection between the floor nozzle and the telescopic tube.
→ Fig.
19
Disconnect the connection between the telescopic tube and the handle.
→ Fig.
20
Press the two locking catches together and pull the hose out of the appliance.
→ Fig.
21
Cleaning and servicing
To keep your appliance working efficiently for a long time, it is important to clean and maintain it carefully.
Cleaning products
Only use suitable cleaning products.
ATTENTION!
Using unsuitable cleaning products or incorrect cleaning may damage the appliance.
▶
Do not use harsh or abrasive detergents.
▶
▶
▶
Do not use cleaning products with a high alcohol content.
Do not use hard scouring pads or cleaning sponges.
Wash sponge cloths thoroughly before use.
37
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Cleaning and servicing
Cleaning the appliance
Requirement:
The appliance is switched off.
→ "Switching off the appliance",
Page 35
1.
2.
Clean the appliance and the accessory with a soft cloth and a commercially available plastic cleaner.
Clean the infrared receiver located on the On/Off switch.
Cleaning the Remote-Power-
Control handle
Tip:
Clean the infrared transmitter on the Remote-Power-Control handle regularly. A dirty Remote-Power-Control handle can lead to faults during operation.
▶
Clean the Remote-Power-Control handle with a soft cloth and a commercially available plastic cleaner.
Opening the lid
Requirement:
The appliance is switched off.
→ "Switching off the appliance",
Page 35
1.
2.
Open the lid.
→ Fig.
22
Fold up the lid completely.
Closing the lid
Tip:
Check that the dust bag is not trapped between the lid and the appliance.
Requirements
¡
The dust bag has been inserted.
¡
The motor protection filter has been inserted.
¡
The exhaust filter has been inserted.
▶
Close the lid and lock it in place.
Cleaning the dust compartment
Requirement:
The dust bag has been removed.
→ "Changing the dust bag",
Page 38
▶
If required, vacuum the dust compartment using a second appliance or clean it with a dry duster or dusting brush.
a The dust compartment has been cleaned.
Changing the dust bag
If the inspection window of the filter change indicator lights up continuously when the nozzle is raised and at the highest power level, change the dust bag.
Requirement:
The lid is open.
→ "Opening the lid", Page 38
1.
2.
3.
4.
5.
To close the dust bag, pull the locking tab.
→ Fig.
23
Remove the full dust bag from the holder.
Dispose of the full dust bag.
Push the new dust bag into the holder until it clicks into place.
‒
Do not kink the dust bag.
→ Fig.
24
→ "Closing the lid", Page 38
Cleaning the motor protection filter
Tip:
To achieve the best possible vacuuming results, tap out or wash the motor protection filter regularly. After vacuuming fine dust particles, clean or replace the motor protection filter in order to guarantee the appliance's suction.
38
Requirement:
The dust bag has been removed.
→ "Changing the dust bag", Page 38
1.
2.
3.
4.
5.
6.
7.
8.
In order to release the motor protection filter from the catch mechanism, pull on the side tabs.
→ Fig.
25
Remove the motor protection filter in the direction of the arrow.
Tap out the motor protection filter.
If the motor protection filter is very dirty, rinse it.
→ Fig.
26
Leave the filter to dry for at least
24 hours.
Refit the motor protection filter into the appliance and lock it in place at the top.
Insert the dust bag.
→ "Changing the dust bag",
Page 38
→ "Closing the lid", Page 38
Removing the exhaust filter
1
Requirement:
The lid is open.
→ "Opening the lid", Page 38
1.
2.
Push the locking tab in the direction of the arrow and release the exhaust filter.
Remove the exhaust filter from the appliance.
→ Fig.
27
Cleaning the exhaust filter
1
For optimum performance, clean or replace the exhaust filter once a year.
Tip:
After vacuuming fine dust particles, clean or replace the exhaust filter in order to guarantee the appliance's suction.
Cleaning and servicing
en
Note:
The filtering effect of the exhaust filter is retained, even if the filter surface becomes discoloured.
Cleaning the HEPA hygiene filter
The HEPA hygiene filter consists of a filter unit.
Tip:
To clean the filter unit thoroughly, you can clean the filter unit in the washing machine. To protect the rest of the laundry, place the filter unit in a laundry bag. Wash the filter unit at 30 °C using a gentle programme and the lowest spin speed.
Requirement:
The exhaust filter has been removed.
→ "Removing the exhaust filter",
Page 39
1.
2.
3.
4.
Tap out the filter unit.
Rinse the filter unit under running water.
→ Fig.
28
Leave the filter unit to dry for at least 24 hours.
Insert the filter unit into the appliance.
→ "Inserting the exhaust filter",
Page 39
Inserting the exhaust filter
1
Requirement:
The lid is open.
→ "Opening the lid", Page 38
1.
2.
Place the exhaust filter on the exhaust grille so that it clicks audibly into place.
→ Fig.
29
→ "Closing the lid", Page 38
Changing the batteries
1.
Remove the cover.
→ Fig.
30
1
Depending on the appliance specifications
39
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Cleaning and servicing
2.
3.
4.
5.
Tip:
Use an object such as a coin to open the cover.
Remove the empty batteries.
Insert the new batteries
(AAA LR03).
→ Fig.
31
Close the cover.
→ Fig.
31
Dispose of the empty batteries in an environmentally friendly manner.
→ "Disposing of batteries",
Page 42
40
Troubleshooting
en
Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshooting information before contacting after-sales service. This will avoid unnecessary costs.
▶
WARNING
Risk of electric shock!
Improper repairs are dangerous.
Repairs to the appliance should only be carried out by trained specialist
▶ staff.
Only use genuine spare parts when repairing the appliance.
▶
If the power cord of this appliance is damaged, it must be replaced by the manufacturer, the manufacturer's Customer Service or a similarly qualified person in order to prevent any risk.
Malfunctions
Fault
The appliance is not working.
The Remote-Power-Control handle is not working.
Wireless connection is faulty.
Suction is reduced.
Filter change indicator is lit continuously.
Cause
The batteries are empty.
The infrared transmitter on the handle and/or the infrared transmitter on the On/
Off switch are/is covered.
1.
2.
troubleshooting
▶
Change the batteries in the Remote-
Power-Control handle.
→
"Changing the batteries",
Page 39
Remove any foreign objects.
Clean the Remote-Power-Control handle and the appliance.
→
"Cleaning the appliance",
Page 38
→ "Cleaning the Remote-Power-
Control handle", Page 38
The communication channel is faulty.
The dust bag is full.
Nozzle, telescopic tube or hose are blocked.
Exhaust filter is dirty.
▶
▶
1.
2.
▶
Establish a direct connection between the infrared transmitter and the infrared receiver.
Change the dust bag.
Dismantle the appliance.
Remove the blockage.
Clean the exhaust filter.
→
"Cleaning the exhaust filter",
Page 39
41
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Transportation, storage and disposal
Transportation, storage and disposal
Disposing of old appliance
Valuable raw materials can be reused by recycling.
1.
2.
3.
Unplug the appliance from the mains.
Cut through the power cord.
Dispose of the appliance in an environmentally friendly manner.
This appliance is labelled in accordance with European Directive 2012/19/EU concerning used electrical and electronic appliances (waste electrical and electronic equipment - WEEE).
The guideline determines the framework for the return and recycling of used appliances as applicable throughout the EU.
Disposing of batteries
Batteries should be recycled in an environmentally friendly manner. Do not dispose of the batteries in the household rubbish.
▶
Dispose of batteries in an environmentally friendly manner.
Only for EU countries:
According to the European
Guideline 2006/66/EC, defective or used battery packs/batteries, must be collected separately and disposed of in an environmentally correct manner.
Customer Service
If you have any queries, are unable to rectify faults on the appliance yourself or if your appliance needs to be repaired, contact Customer Service.
You can solve many problems yourself by consulting the information on eliminating faults in this instruction manual or on our website. If this is not the case, contact our Customer
Service.
We always find an appropriate solution.
With any warranty claims we will make sure that your appliance is repaired by trained Customer Service technicians using original spare parts, including after the manufacturer's warranty has expired.
Function-relevant genuine spare parts according to the corresponding Ecodesign Order can be obtained from
Customer Service for a period of at least 7 years from the date on which your appliance was placed on the market within the European Economic Area.
Note:
Under the terms of the manufacturer's warranty the use of Customer Service is free of charge.
Detailed information on the warranty period and terms of warranty in your country is available from our Customer Service, your retailer or on our website.
If you contact Customer Service, you will require the product number (E-
Nr.) and the production number (FD) of your appliance.
The contact details for Customer Service can be found in the Customer
Service directory at the end of the manual or on our website.
42
Product number (E-Nr.) and production number (FD)
You can find the product number (E-
Nr.) and the production number (FD) on the appliance's rating plate.
Make a note of your appliance's details and the Customer Service telephone number to find them again quickly.
Warranty conditions
You can make warranty claims for your appliance under the following conditions.
The guarantee conditions for this appliance are as defined by our representative in the country in which it is sold. Details regarding these conditions can be obtained from the dealer from whom the appliance was purchased. The bill of sale or receipt must be produced when making any claim under the terms of this guarantee.
Customer Service
en
43
