Other Information. Canon XEED 4K501ST, REALiS LCOS 4K501ST

Other Information. Canon XEED 4K501ST, REALiS LCOS 4K501ST

Other Information

Safety Instructions

Before Use

Installation Procedure

Connection Procedure

Projection Procedure

Convenient Features

Using Menus

Menu Configuration

Menu Settings

Using the Projector on a

Network

Advanced Projection

Maintenance

Product Specifications

Troubleshooting

167

Maintenance

Cleaning the Projector

Clean the projector frequently to prevent dust from settling on the surface.

A dirty lens may ruin the quality of the projected image.

Before cleaning the projector, always turn it off, unplug it after the cooling fan stops, and wait at least one hour. Otherwise, you may get burned because the main unit is very hot immediately after the projector is turned off.

Wipe the projector’s main unit softly with a soft cloth.

If the projector is heavily soiled, soak the cloth in water with a small amount of detergent in it, squeeze the cloth thoroughly, and then wipe the projector with it.

After cleaning, wipe the projector with a dry cloth.

• Never use volatile cleaning liquid or benzine, as these may damage the finish of the projector.

• When using a chemical dust cloth, make sure to read the instructions thoroughly.

• When cleaning the projector’s lens, use a commonly available air blower or lens cleaning paper. The lens surface is easily damaged, so do not use a hard cloth or tissues.

Request Internal Cleaning Regularly

Dust that accumulates over long periods without cleaning may eventually cause fire or electric shock. Once a year, request internal cleaning from the Canon Customer

Support Center. (Note that a fee is charged.) Cleaning before damp, rainy seasons is especially effective.

Cleaning the Air Filter

The air filter protects the lens and mirror inside the projector from dust and dirt.

Should the air filter become clogged with dust, the projector may be damaged since it will block the air flow into the projector and raise the internal temperature of the projector. The following screen is displayed when turning on the projector if the air filter needs to be cleaned. Clean the air filter if it is displayed.

• Only the [ ], [ ],

OK

,

POWER

,

EXIT

,

FOCUS

,

ZOOM

and

SHIFT

buttons are available while this screen is displayed. (When you press the

POWER

button, the

“Push POWER button again to turn off power.” message appears.)

• When this screen has disappeared after being displayed for 10 seconds, all buttons become operable.

168

Maintenance

Follow the procedure below when cleaning the air filter.

1

2

Turn the power of the projector off and pull out the power plug.

Hook your finger around the air filter handle on the front of the projector and remove the air filter. Use a vacuum cleaner to clean off the dust.

• Do not rinse the air filter in water. This may damage the air filter and projector.

• If the air filter cleaning screen is displayed when turning on the projector after cleaning the air filter, select [Yes] and press the

OK

button. The air filter counter is reset, and the message is no longer displayed.

• This screen is not displayed when [Air filter warning display] is set to [Off]. (

P121

) Reset

the air filter counter manually. ( P129

)

Replacing the Air Filter

Follow the procedure below when replacing the air filter.

1

Turn off the projector power and remove the power plug.

169

Maintenance

2

Pull out the filter cover tab on bottom while lifting up.

3

Open the filter cover and remove it.

4

Remove the air filter.

5

Holding the new air filter by the tab, insert the air filter in the projector.

170

Maintenance

6

Align the filter cover tab with the groove and close the filter cover.

• Handle the air filter carefully. If damaged, the air filter will not work properly.

• To purchase a replacement air filter (part no: RS-FL03), contact the Canon Customer

Support Center or visit the Canon website.

• Replace the air filter when you replace the lamp.

An air filter is included with orders of a replacement lamp (part no: RS-LP10F).

Replacing the Lamp

When the usage time of the lamp exceeds a certain amount of time, the following message (two types) is displayed for 10 seconds every time the projector is turned on.

2,700 hours to less than 3,000 hours

Prepare a new lamp when this screen is displayed.

Only the [ ], [ ],

OK

,

POWER

,

EXIT

,

FOCUS

available while this screen is displayed.

,

ZOOM

and

SHIFT

buttons are

When you press the

POWER

button, “Push POWER button again to turn off power.” message appears.

After this screen has been displayed for 10 seconds and disappeared, all buttons become operable.

This message will not be displayed again if you select [No] in response to the message “Do you want to display this message again?”.

171

Maintenance

3,000 hours or more

If a lamp replacement message is displayed, refer to “Lamp Replacement

Procedure” ( P173

).

Only the

POWER

,

OK

,

EXIT

, while this screen is displayed.

FOCUS

,

ZOOM

and

SHIFT

buttons are available

When you press the

POWER

button, the “Push POWER button again to turn off power.” message appears.

When this screen has disappeared after being displayed for 10 seconds, all buttons become operable.

You can check the usage time of the lamp in [Lamp counter] in the [System settings] menu. (

P128

)

This screen is not displayed when [Lamp warning display] is set to [Off]. (

P121

)

• Lamps are more likely to rupture once the lamp replacement message has been displayed. Replace the lamp with a new one as soon as possible.

• Lamps should be replaced about every 3,000 hours. Note that there is no guarantee about how long lamps will last.

• Useful life of lamps varies widely from lamp to lamp and depending on the environment of use. Some lamps may fail or rupture soon after they are first used.

• Dispose of used lamps in accordance with local regulations.

Replacement Lamp

This projector uses the following lamps.

Replacement Lamp and Air Filter RS-LP10F

Contact the Canon Customer Support Center when purchasing a replacement lamp.

Precautions when replacing lamps that stop working

If the illumination suddenly stops when the projector is in use or after you turn it on, the lamp may be broken. In this case, never attempt to replace the lamp by yourself. Always request service from the Canon

Customer Support Center. Additionally, with ceiling-mounted projectors, the lamp may fall out when you open the lamp cover or while you are attempting to replace it. During replacement, stand to the side of the lamp cover, not directly under it. If the lamp breaks and any glass shards or other pieces get in your eyes or mouth, consult a doctor immediately.

172

Maintenance

Before replacing the lamp, always turn off the projector, unplug it after the cooling fan stops, and wait at least one hour. Do not touch the lamp immediately after turning the projector off. It is very hot initially and poses a risk of burns.

• Be sure to use the specified lamp.

• Contact the Canon Customer Support Center for further information.

This can also be purchased from the Canon website.

• Do not touch the inner glass surface when you replace the lamp.

Doing so may cause deterioration to the projector’s performance.

• Handle lamps with care. Impact or abrasion may cause lamps to rupture while they are in use. If a lamp ruptures, contact the Canon

Customer Support Center and follow the instructions in

“Precautions when replacing lamps that stop working” ( P15 ).

• When replacing the lamp, do not remove any screws other than those specified.

Lamp Replacement Procedure

To maintain image quality, also replace the air filter when replacing the lamp.

Replace the lamp as follows.

1

2

Turn off the projector power and remove the power plug.

Loosen the lamp cover screw.

173

Maintenance

3

Hook your finger around the lamp cover handle, and open the cover in the direction of the arrow.

The lamp cover screw is attached to the lamp cover to prevent it from falling off.

4

Loosen the 3 screws on the inside of the lamp unit, and then slowly pull out the lamp unit in the direction of the arrow. Even when the screws are loosened, they will remain attached to the lamp unit.

5

6

Insert the new lamp unit all the way in, and secure it with the 3 screws.

Close the lamp cover and tighten the screw.

174

Maintenance

7

Turn on the power. Bring up the menu and select [System settings] >

[Other settings] > [Lamp counter].

8

Select [Reset] - [Yes] to reset the lamp counter.

• Replace the air filter when you replace the lamp.

An air filter is included with orders of a replacement lamp (part no: RS-LP10F).

• To purchase a replacement lamp, contact the Canon Customer Support Center or visit the Canon website.

175

Product Specifications

Displayed Test Patterns

To access the test pattern menu, from the [Install settings] menu, select [Test pattern] (

P117

) > [On], or press the

TEST PATTERN

button on the remote control.

While the test pattern is displayed, you can use the [ ] / [ ] buttons to switch patterns. Also, if there is an option pattern available, you can use the [ ] / [ ] buttons to switch pattern.

The following test patterns can be displayed.

Use [ ] / [ ] to switch patterns

Use [ ] / [ ] to switch option patterns

(1)

Color bars

(2)

Stairstep H

(3)

(4)

(5)

(6)

Color steps

Stairstep V

Raster 100%

(White / red / green / blue)

Raster 50%

(White / red / green / blue)

Checker

(7)

(8)

Multi

(9)

(10)

Character

Focus

Border

(11)

(12)

Cross Hatch

(13)

DICOM

176

Product Specifications

Supported Signal Types

The projector automatically projects input signals correctly from computers or AV equipment compatible with any of these signals.

HDMI (single)

1

Signal resolution

640x480

720x480

720x576

800x600

1280x720

1024x768

1366x768

1440x900

1280x1024

1920x1080(I)

1920x1080

2048x1080

2560x1080

1920x1200

2048x1200

2560x1440

2560x1600

3840x2160

4096x2160

Vertical frequency

[Hz]

59.972

23.993

23.999

24.000

25.000

30.000

50.000

60.000

23.979

23.980

60.000

24.000

50.000

59.978

60.000

59.950

59.885

59.905

60.000

59.951

24.000

25.000

30.000

50.000

60.000

59.901

59.887

60.020

50.000

50.000

60.000

24.000

50.000

60.000

59.924

59.940

59.940

50.000

60.317

24.000

50.000

60.000

60.004

59.790

60.000

Horizontal frequency

[kHz]

98.713

52.593

52.438

54.000

56.250

67.500

112.500

135.000

52.561

52.397

67.500

26.400

56.250

66.636

66.000

74.038

74.556

74.582

74.100

88.787

54.000

56.250

67.500

112.500

135.000

55.469

55.935

63.981

28.125

31.250

33.750

27.000

56.250

67.500

66.576

31.469

31.469

31.250

37.879

18.000

37.500

45.000

48.363

47.712

48.000

Dot clock

[MHz]

HDMI multi input mode

268.500

266.750

209.750

297.000

297.000

297.000

594.000

594.000

284.250

223.000

148.500

99.000

185.625

181.250

198.000

154.000

193.250

205.250

157.684

241.500

297.000

297.000

297.000

594.000

594.000

88.750

106.500

108.000

74.250

72.000

74.250

74.250

148.500

148.500

147.000

25.175

27.000

27.000

40.000

59.400

74.250

74.250

65.000

85.500

72.000

Normal, Single

Normal, Single

Normal, Single

Normal, Single

Normal, Single

Normal, Single

Normal, Single

Normal, Single

Single

Normal, Single

Normal, Single

Normal, Single

Normal, Single

Normal, Single

Normal, Single

Normal, Single

Normal, Single

Normal, Single

Normal, Single

Normal, Single

Normal, Single

Normal, Single

Normal, Single

Normal, Single

Normal, Single

Single

Normal, Single

Normal, Single

Normal, Single

Normal, Single

Normal*

3

, Single*

3

Normal*

3

, Single*

3

Normal, Single

Normal, Single

Normal, Single

Normal*

3

, Single*

3

Normal*

3

, Single*

3

FP : Front porch

SW : Sync width

BP : Back porch

Blanking information

Horizontal

FP, SW, BP

Vertical

FP, SW, BP

44, 44, 64

998, 44, 148

548, 44, 148

48, 32, 80

248, 44, 148

48, 32, 80

136, 200, 336

136, 216, 352

8, 32, 40

48, 32, 80

48, 32, 80

216, 400, 616

48, 32, 80

1276, 88, 296

1056, 88, 296

176, 88, 296

1056, 88, 296

176, 88, 296

224, 432, 656

48, 32, 80

1020, 88, 296

968, 88, 128

88, 88, 128

968, 88, 128

88, 88, 128

16, 96, 48

16, 62, 60

12, 64, 68

40, 128, 88

1760, 40, 220

440, 40, 220

110, 40, 220

24, 136, 160

70, 143, 213

14, 56, 64

48, 32, 80

80, 152, 232

48, 112, 248

528, 44, 148

32, 168, 184

88, 44, 148

638, 44, 148

528, 44, 148

88, 44, 148

48, 32, 80

3, 6, 37

3, 5, 24

3, 5, 17

8, 10, 72

8, 10, 72

8, 10, 72

8, 10, 72

8, 10, 72

3, 10, 19

3, 10, 12

4, 5, 36

4, 5, 11

4, 5, 36

3, 10, 18

4, 5, 11

3, 6, 26

3, 6, 36

3, 10, 32

21, 8, 6

3, 5, 33

8, 10, 72

8, 10, 72

8, 10, 72

8, 10, 72

8, 10, 72

10, 2, 33

9, 6, 30

5, 5, 39

1, 4, 23

5, 5, 20

5, 5, 20

5, 5, 20

3, 6, 29

3, 3, 24

1, 3, 28

3, 6, 17

3, 6, 25

1, 3, 38

4.5, 10, 30.5

45.5, 10, 114.5

4.5, 10, 30.5

4, 5, 36

4, 5, 36

4, 5, 36

3, 10, 18

177

Product Specifications

When you apply the settings in the HDMI multi input mode column, formats in corresponding rows are identified in the EDID. No information is provided in the EDID for fields that are blank, so the computer output format must be configured manually.

HDMI 1x2

1 2

FP : Front porch

SW : Sync width

BP : Back porch

Combined multi input resolution

1280x480

1440x480

1440x576

2560x720

3840x1080

3840x1080

2560x1600

3840x2160

4096x2160

3200x2400

3840x2400

Resolution at each input terminal

640x480

720x480

720x576

1280x720

1920x1080(I)

1920x1080

1280x1600

1920x2160

2048x2160

1600x2400

1920x2400

Horizontal frequency

[kHz]

Vertical frequency

[Hz]

Dot clock

[MHz]

HDMI multi input mode

31.469

31.469

31.250

37.500

45.000

28.125

33.750

59.940

59.940

50.000

50.000

60.000

50.000

60.000

25.175

27.000

27.000

74.250

74.250

74.250

74.250

Normal, 1x2

Normal, 1x2

Normal, 1x2

Normal, 1x2

Normal, 1x2

Normal, 1x2

Normal, 1x2

67.500

98.611

60.000

59.910

148.500

142.000

Normal, 1x2

1x2

52.404

23.983

109.000

54.000 24.000 148.500 1x2*

2

112.500

133.293

50.000

59.988

297.000

277.250

1x2

Normal, 1x2 135.000

133.320

52.515

52.423

60.000

60.000

23.957

23.992

297.000

266.640

142.000

115.750

54.000

112.500

133.265

133.320

24.000

50.000

59.975

60.000

148.500

297.000

294.250

283.704

1x2

1x2

135.000 60.000 297.000 Normal, 1x2

148.011 59.948 260.500 1x2*

1

148.140

60.000

296.280

Blanking information

Horizontal

FP, SW, BP

Vertical

FP, SW, BP

16, 96, 48

16, 62, 60

12, 64, 68

440, 40, 220

110, 40, 220

528, 44, 148

88, 44, 148

88, 44, 148

48, 32, 80

48, 32, 80

638, 44, 148

528, 44, 148

48, 32, 80

88, 44, 148

8, 32, 40

112, 216, 328

48, 32, 80

510, 44, 148

484, 44, 64

48, 32, 80

8, 32, 40

44, 44, 64

48, 32, 80

8, 32, 40

10, 2, 33

9, 6, 30

5, 5, 39

5, 5, 20

5, 5, 20

4.5, 10, 30.5

4.5, 10, 30.5

4, 5, 36

3, 10, 33

3, 10, 12

8, 10, 72

8, 10, 72

3, 10, 49

8, 10, 72

48, 8, 6

3, 10, 19

3, 10, 12

8, 10, 72

8, 10, 72

3, 10, 49

48, 8, 6

8, 10, 72

3, 10, 56

55, 8, 6

When you apply the settings in the HDMI multi input mode column, formats in corresponding rows are identified in the EDID. No information is provided in the EDID for fields that are blank, so the computer output format must be configured manually.

DVI (single)

1

Signal resolution

640x480

800x600

1280x720

1024x768

1366x768

1440x900

1280x1024

1920x1080

2048x1080

Horizontal frequency

[kHz]

31.469

37.879

45.000

48.363

47.712

48.000

55.469

55.935

63.981

27.000

67.500

66.576

67.500

Vertical frequency

[Hz]

59.940

60.317

60.000

60.004

59.790

60.000

59.901

59.887

60.020

24.000

60.000

59.924

60.000

Dot clock

[MHz]

25.175

40.000

74.250

65.000

85.500

72.000

88.750

106.500

108.000

74.250

148.500

147.000

148.500

DVI multi input mode

Normal, Single

Normal, Single

Normal, Single

Normal, Single

Single

Normal, Single

Normal, Single

Normal, Single

Normal, Single

Normal, Single

Normal, Single

FP : Front porch

SW : Sync width

BP : Back porch

Blanking information

Horizontal

FP, SW, BP

Vertical

FP, SW, BP

16, 96, 48

40, 128, 88

110, 40, 220

24, 136, 160

70, 143, 213

14, 56, 64

48, 32, 80

80, 152, 232

48, 112, 248

638, 44, 148

88, 44, 148

48, 32, 80

44, 44, 64

10, 2, 33

1, 4, 23

5, 5, 20

3, 6, 29

3, 3, 24

1, 3, 28

3, 6, 17

3, 6, 25

1, 3, 38

4, 5, 36

4, 5, 36

3, 10, 18

4, 5, 36

178

Product Specifications

Signal resolution

2560x1080

1920x1200

2048x1200

2560x1440

3840x2160

4096x2160

Horizontal frequency

[kHz]

66.636

66.000

74.038

74.556

74.049

88.787

52.438

52.397

Vertical frequency

[Hz]

59.978

60.000

59.950

59.885

59.959

59.951

23.999

23.980

Dot clock

[MHz]

181.250

198.000

154.000

193.250

163.500

241.500

209.750

223.000

DVI multi input mode

Single

Normal, Single

Normal, Single

Normal, Single

Single

Single

Blanking information

Horizontal

FP, SW, BP

48, 32, 80

Vertical

FP, SW, BP

3, 10, 18

248, 44, 148

48, 32, 80

136, 200, 336

48, 32, 80

48, 32, 80

48, 32, 80

48, 32, 80

4, 5, 11

3, 6, 26

3, 6, 36

3, 10, 22

3, 5, 33

3, 5, 17

3, 10, 12

When you apply the settings in the DVI multi input mode column, formats in corresponding rows are identified in the EDID. No information is provided in the EDID for fields that are blank, so the computer output format must be configured manually.

DVI 1x2

1 3

FP : Front porch

SW : Sync width

BP : Back porch

Combined multi input resolution

2560x1080

2560x1440

2560x1600

3840x2160

4096x2160

Resolution at each input terminal

1280x1080

1280x1440

1280x1600

1920x2160

2048x2160

Horizontal frequency

[kHz]

Vertical frequency

[Hz]

Dot clock

[MHz]

DVI multi input mode

66.493 59.850 95.750

88.715 59.902 127.750

98.611

52.512

59.910

23.956

142.000

132.750

1x2

1x2

Normal, 1x2

52.404

23.983

109.000

Normal*

2

, 1x2

1x2 67.500

52.515

52.423

30.000

23.957

23.992

148.500

142.000

115.750

67.500

30.000

148.500

Normal*

2

, 1x2

1x2

Blanking information

Horizontal

FP, SW, BP

Vertical

FP, SW, BP

48, 32, 80

48, 32, 80

104, 200, 304

48, 32, 80

638, 44, 148

88, 44, 148

112, 216, 328

48, 32, 80

510, 44, 148

44, 44, 64

3, 10, 28

3, 10, 33

3, 10, 19

3, 10, 12

8, 10, 72

8, 10, 72

3, 10, 19

3, 10, 12

8, 10, 72

8, 10, 72

When you apply the settings in the DVI multi input mode column, formats in corresponding rows are identified in the EDID. No information is provided in the EDID for fields that are blank, so the computer output format must be configured manually.

DVI 2x2

1 3

2 4

Combined multi input resolution

Resolution at each input terminal

3840x2160

4096x2160

1920x1080

2048x1080

Horizontal frequency

[kHz]

27.000

33.750

66.587

67.158

67.500

27.000

33.750

66.576

67.160

67.500

Vertical frequency

[Hz]

24.000

30.000

59.934

59.963

60.000

24.000

30.000

59.924

59.964

60.000

Dot clock

[MHz]

74.250

74.250

138.500

173.000

148.500

74.250

74.250

147.000

183.750

148.500

4096x2304 2048x1152

DVI multi input mode

Normal, 2x2

Normal, 2x2

Normal, 2x2

Normal, 2x2

Normal, 2x2

2x2*

2x2*

2x2

2

2

Normal, 2x2

Normal*

1

, 2x2*

1

Normal*

1

, 2x2*

1

Normal*

1

, 2x2*

1

FP : Front porch

SW : Sync width

BP : Back porch

Blanking information

Horizontal

FP, SW, BP

Vertical

FP, SW, BP

638, 44, 148

88, 44, 148

48, 32, 80

128, 200, 328

88, 44, 148

594, 44, 64

44, 44, 64

48, 32, 80

128, 216, 344

44, 44, 64

48, 32, 80

136, 216, 352

26, 80, 96

4, 5, 36

4, 5, 36

3, 5, 23

3, 5, 32

4, 5, 36

4, 5, 36

4, 5, 36

3, 10, 18

3, 10, 27

4, 5, 36

3, 5, 25

3, 5, 35

1, 3, 44

179

Product Specifications

Combined multi input resolution

3200x2400

3840x2400

4096x2400

Resolution at each input terminal

1600x1200

1920x1200

2048x1200

Horizontal frequency

[kHz]

Vertical frequency

[Hz]

Dot clock

[MHz]

DVI multi input mode

74.006 59.924 130.250 2x2*

1

75.000 60.000 162.000 2x2*

1

74.582

59.905

205.250

Blanking information

Horizontal

FP, SW, BP

Vertical

FP, SW, BP

48, 32, 80

64, 192, 304

136, 200, 336

48, 32, 80

136, 216, 352

48, 32, 80

3, 4, 28

1, 3, 46

3, 6, 36

3, 6, 26

3, 10, 32

3, 10, 22

When you apply the settings in the DVI multi input mode column, formats in corresponding rows are identified in the EDID. No information is provided in the EDID for fields that are blank, so the computer output format must be configured manually.

DVI 1x4

1 2 3 4

FP : Front porch

SW : Sync width

BP : Back porch

Combined multi input resolution

3840x2160

4096x2160

4096x2304

3840x2400

4096x2400

Resolution at each input terminal

960x2160

1024x2160

1024x2304

960x2400

1024x2400

Horizontal frequency

[kHz]

Vertical frequency

[Hz]

Dot clock

[MHz]

DVI multi input mode

134.036

59.918

178.000

133.259 59.973 149.250 1x4*

2

133.319

135.000

60.000

60.000

138.652

148.500 Normal, 1x4

134.055

59.926

188.750

133.235 59.962 157.750 1x4*

2

133.320

60.000

147.185

135.000 60.000 148.500 Normal, 1x4

142.103 59.959 168.250 1x4*

1

143.111

59.979

201.500

142.199 60.000 156.988 1x4*

1

147.991 59.940 165.750 1x4*

1

149.096

59.974

198.000

Normal*

1

, 1x4*

1

148.970

59.924

209.750

148.015 59.949 175.250 1x4*

1

Normal*

1

, 1x4*

1

Blanking information

Horizontal

FP, SW, BP

Vertical

FP, SW, BP

80, 104, 184

48, 32, 80

8, 32, 40

44, 22, 74

80, 112, 192

48, 32, 80

8, 32, 40

22, 22, 32

48, 32, 80

80, 112, 192

8, 32, 40

48, 32, 80

80, 104, 184

8, 32, 40

80, 112, 192

48, 32, 80

8, 32, 40

3, 10, 64

3, 10, 49

48, 8, 6

8, 10, 72

3, 10, 64

3, 10, 49

48, 8, 6

8, 10, 72

3, 10, 53

3, 10, 69

52, 8, 6

3, 10, 56

3, 10, 73

55, 8, 6

3, 10, 73

3, 10, 56

55, 8, 6

When you apply the settings in the DVI multi input mode column, formats in corresponding rows are identified in the EDID. No information is provided in the EDID for fields that are blank, so the computer output format must be configured manually.

Active video

FP

Blanking interval

SW BP

Active video

Video signal

Sync signal

*1 Only when [Panel drive mode] is set to [4096x2400].

*2 Only when [Panel drive mode] is set to [4096x2160].

*3 Only YCbCr 4:2:0 is supported when [HDMI-1(2) EDID] is set to [9Gbps]. (RGB, YCbCr 4:4:4, and

YCbCr 4:2:2 are not supported.)

180

Product Specifications

Specifications

Projector

Model name

Display system

Optical system

Type / No. of panels

Size / Aspect ratio

4K501ST

RGB liquid crystal system: reflective (LCOS) : 3 panels

Color separation by dichroic mirror / polarizing beam splitter and color composition by prism

Reflective liquid crystal panel (LCOS) / 3 panels

0.76'' / 128:75 (approx. 17:10)

Number dots

Drive system

Zoom ratio

Focus

Lens shift

Focal length

F number

Light source

Image size (projection distance)

Number of colors

Brightness*

1 mode)

*

2

(in presentation

Contrast ratio*

2

(When [Close

3] is selected in [Iris].)

Ratio of brightness at periphery to center*

2

Speaker

Maximum input resolution

HDMI input

Digital PC input

HDMI

(single)

HDMI

1 x 2

DVI

(single)

DVI 1 x 2

DVI 2 x 2

DVI 1 x 4

9,830,400 (4096 x 2400)

Active matrix system

1.3x (motorized)

Motorized

V: ±60% (motorized) H: ±10% (motorized) f = 17.2 – 22.3 mm

F2.6

400 W / 300 W (Lamp mode Full power / Power saver)

40'' to 600''

(0.9 m to 17.7 m / 3.0' to 58.1')

16,770,000 colors (full color)

5000 lumen

3000:1 (Fully white:fully black, presentation mode)

88%

5W, monaural

4096 x 2400

640 x 480, 720 x 480, 720 x 576, 800 x 600, 1280 x 720,

1024 x 768, 1366 x 768, 1440 x 900, 1280 x 1024, 1920 x

1080, 2048 x 1080, 2560 x 1080, 1920 x 1200, 2048 x 1200,

2560 x 1440, 2560 x 1600, 3840 x 2160, 4096 x 2160

1280 x 480, 1440 x 480, 1440 x 576, 2560 x 720, 3840 x 1080,

2560 x 1600, 3840 x 2160, 4096 x 2160, 3200 x 2400*

4

, 3840 x

2400*

5

640 x 480, 800 x 600, 1280 x 720, 1024 x 768, 1366 x 768,

1440 x 900, 1280 x 1024, 1920 x 1080, 2048 x 1080, 2560 x

1080, 1920 x 1200, 2048 x 1200, 2560 x 1440, 3840 x 2160*

3

,

4096 x 2160*

3

*

5

2560 x 1080, 2560 x 1440, 2560 x 1600, 3840 x 2160*

3

,

4096 x 2160*

3

3840 x 2160, 4096 x 2160, 4096 x 2304*

4

, 3200 x 2400*

4

3840 x 2400*

4

, 4096 x 2400*

4

,

3840 x 2160, 4096 x 2160, 4096 x 2304*

4

, 3840 x 2400*

4

4096 x 2400*

4

,

181

Product Specifications

Model name

DVI-D terminal

HDMI terminal

LAN port

USB port

CONTROL port

REMOTE terminal

AUDIO IN terminal

AUDIO OUT terminal

Digital PC

4K501ST

Digital PC (29-pin DVI connector)

Digital PC, Digital video

Network connection (RJ-45) 10BASE-T / 100BASE-TX /

1000BASE-T

USB Type A

RS-232C (D-sub 9-pin)

Wired remote control (3.5ø stereo mini jack)

Audio signal (3.5ø stereo mini jack)

Audio signal (3.5ø stereo mini jack)

TMDS (Transition Minimized Differential Signaling)

Audio

Noise

Operating temperature

Power supply

Full power

Power saver

Networking off

Impedance = 47k

Ω

or more

39 / 34dB (Lamp mode: Full power/Power saver)

0°C (32°F) - 40°C (104°F)

AC 100 V - 240 V 50 / 60Hz

600 W

475 W

0.4 W

Low-power networking on

0.8 W

Dimensions

470 mm (W) x 175 mm (H) x 533.5 mm (D) /

18.5 (W) x 6.9 (H) x 21.0 (D) in (including the projection)

Mass 18 kg / 39.7 lbs

Accessories

Remote control, remote control dry-cell batteries, power cord, lens cap, Important Information, User’s Manual (CD-ROM) and Warranty Card

*

1

*

2

*

3

*

4

*

5

With [Lamp mode] set to [Full power] and [Panel drive mode] set to [4096x2400]

Compliance with ISO21118-2012

Only low frequencies (24-30 Hz) supported

Only supported when [Panel drive mode] is set to [4096x2400]

EDID not supported

* 99.99% or more of the LCD panel pixels are effective. During projection, 0.01% or less of pixels may stay lit or unlit due to the characteristics of the LCD panel.

* Using the projector continuously for an extended period of time may accelerate the deterioration of optical parts.

* Product specifications and appearance are subject to change without notice.

182

Product Specifications

Remote Control

Model number

Power supply

Operating range

Dimensions

Weight

RS-RC05

DC 3.0V, using two AA-size batteries

Approx. 8 m / 26.2' ±25° horizontal and vertical (to infrared remote receiver)

51 mm (W) x 28 mm (H) x 176 mm (D) /

2.0 (W) x 1.1 (H) x 6.9 (D) in

100 g / 3.5 oz

External View

4K501ST

111.6 mm (4.4")

470 mm (18.5")

515 mm (20.3")

533.5 mm (21.0")

183

Product Specifications

Service Port (CONTROL)

Pin assignment

Pin No.

1

2

3

6

7

4

5

8

9

OPEN

Signal

RxD

TxD

OPEN

GND

OPEN

Internal pull-up

OPEN

OPEN

Communication format

Communication mode : RS-232C, asynchronous, half-duplex communication

Communication speed : 19200bps

Character length : 8 bits

Stop bits

Parity

Flow control

: 1/2 bits

: None

: None

184

Product Specifications

Main user commands

Commands

Power on

Power supply

Power off

Power status acquisition

Input source

Input source acquisition

Image Mode

Image mode acquisition

HDMI-1

HDMI-2

HDMI 1x2

DVI-1

DVI-2

DVI-3

DVI-4

DVI 1x2

DVI 2x2

DVI 1x4

Standard

Presentation

Photo/sRGB

DICOM SIM

Dynamic

Video

User 1

User 2

User 3

ASCII representation

POWER=ON<CR>

POWER=OFF<CR>

GET=POWER<CR>

INPUT=HDMI1<CR>

INPUT=HDMI2<CR>

INPUT=HDMI1X2<CR>

INPUT=D-RGB1<CR>

INPUT=D-RGB2<CR>

INPUT=D-RGB3<CR>

INPUT=D-RGB4<CR>

INPUT=D-RGB1X2<CR>

INPUT=D-RGB2X2<CR>

INPUT=D-RGB1X4<CR>

GET=INPUT<CR>

IMAGE=STANDARD<CR>

IMAGE=PRESENTATION<CR>

IMAGE=PHOTO_SRGB<CR>

IMAGE=DCM_SIM<CR>

IMAGE=DYNAMIC<CR>

IMAGE=VIDEO<CR>

IMAGE=USER_1<CR>

IMAGE=USER_2<CR>

IMAGE=USER_3<CR>

GET=IMAGE<CR>

Binary representation

50h 4Fh 57h 45h 52h 3Dh 4Fh 4Eh 0Dh

50h 4Fh 57h 45h 52h 3Dh 4Fh 46h 46h

0Dh

47h 45h 54h 3Dh 50h 4Fh 57h 45h 52h

0Dh

49h 4Eh 50h 55h 54h 3Dh 48h 44h 4Dh

49h 31h 0Dh

49h 4Eh 50h 55h 54h 3Dh 48h 44h 4Dh

49h 32h 0Dh

49h 4Eh 50h 55h 54h 3Dh 48h 44h 4Dh

49h 31h 58h 32h 0Dh

49h 4Eh 50h 55h 54h 3Dh 44h 2Dh 52h

47h 42h 31h 0Dh

49h 4Eh 50h 55h 54h 3Dh 44h 2Dh 52h

47h 42h 32h 0Dh

49h 4Eh 50h 55h 54h 3Dh 44h 2Dh 52h

47h 42h 33h 0Dh

49h 4Eh 50h 55h 54h 3Dh 44h 2Dh 52h

47h 42h 34h 0Dh

49h 4Eh 50h 55h 54h 3Dh 44h 2Dh 52h

47h 42h 31h 58h 32h 0Dh

49h 4Eh 50h 55h 54h 3Dh 44h 2Dh 52h

47h 42h 32h 58h 32h 0Dh

49h 4Eh 50h 55h 54h 3Dh 44h 2Dh 52h

47h 42h 31h 58h 34h 0Dh

47h 45h 54h 3Dh 49h 4Eh 50h 55h 54h

0Dh

49h 4Dh 41h 47h 45h 3Dh 53h 54h 41h

4Eh 44h 41h 52h 44h 0Dh

49h 4Dh 41h 47h 45h 3Dh 50h 52h 45h

53h 45h 4Eh 54h 41h 54h 49h 4Fh 4Eh

0Dh

49h 4Dh 41h 47h 45h 3Dh 50h 48h 4Fh

54h 4Fh 5Fh 53h 52h 47h 42h 0Dh

49h 4Dh 41h 47h 45h 3Dh 44h 43h 4Dh

5Fh 53h 49h 4Dh 0Dh

49h 4Dh 41h 47h 45h 3Dh 44h 59h 4Eh

41h 4Dh 49h 43h 0Dh

49h 4Dh 41h 47h 45h 3Dh 56h 49h 44h

45h 4Fh 0Dh

49h 4Dh 41h 47h 45h 3Dh 55h 53h 45h

52h 5Fh 31h 0Dh

49h 4Dh 41h 47h 45h 3Dh 55h 53h 45h

52h 5Fh 32h 0Dh

49h 4Dh 41h 47h 45h 3Dh 55h 53h 45h

52h 5Fh 33h 0Dh

47h 45h 54h 3Dh 49h 4Dh 41h 47h 45h

0Dh

Brightness

Brightness value setting

BRI=<value>CR 42h 52h 49h 3Dh <numeric code> 0Dh

185

Product Specifications

Commands

Brightness acquisition

Sharpness

Sharpness value setting

Sharpness acquisition

Contrast

ASCII representation

GET=BRI<CR>

SHARP=<value><CR>

GET=SHARP<CR>

Contrast value setting

CONT=<value><CR>

Contrast acquisition

GET=CONT<CR>

Auto ASPECT=AUTO<CR>

Aspect

True size ASPECT=TRUE<CR>

Aspect value acquisition

GET=ASPECT<CR>

Lamp mode

Full power

Power saver

LAMP=FULL<CR>

LAMP=ECO<CR>

Lamp mode value acquisition

GET=LAMP<CR>

Blank

Blank On

Blank Off

BLANK=ON<CR>

BLANK=OFF<CR>

Blank acquisition

GET=BLANK<CR>

Binary representation

47h 45h 54h 3Dh 42h 52h 49h 0Dh

53h 48h 41h 52h 50h 3Dh <numeric code> 0Dh

47h 45h 54h 3Dh 53h 48h 41h 52h 50h

0Dh

43h 4Fh 4Eh 54h 3Dh <numeric code>

0Dh

47h 45h 54h 3Dh 43h 4Fh 4Eh 54h 0Dh

41h 53h 50h 45h 43h 54h 3Dh 41h 55h

54h 4Fh 0Dh

41h 53h 50h 45h 43h 54h 3Dh 54h 52h

55h 45h 0Dh

47h 45h 54h 3Dh 41h 53h 50h 45h 43h

54h 0Dh

4Ch 41h 4Dh 50h 3Dh 46h 55h 4Ch 4Ch

0Dh

4Ch 41h 4Dh 50h 3Dh 45h 43h 4Fh 0Dh

47h 45h 54h 3Dh 4Ch 41h 4Dh 50h 0Dh

42h 4Ch 41h 4Eh 4Bh 3Dh 4Fh 4Eh 0Dh

42h 4Ch 41h 4Eh 4Bh 3Dh 4Fh 46h 46h

0Dh

47h 45h 54h 3Dh 42h 4Ch 41h 4Eh 4Bh

0Dh

186

Troubleshooting

LED Indicator Details

When there is a problem with the projector, the LED indicator on the side of the projector illuminates or flashes continuously after the projector is turned off.

• Wait until the cooling fan stops and disconnect the power plug from the electrical outlet before dealing with the problem.

LED indicator status

WARNING and

TEMP are lit.

WARNING and

LAMP are lit.

WARNING

(only) flashes

3 times repeatedly.

WARNING flashes 3 times,

LAMP is lit.

WARNING

(only) flashes

4 times repeatedly.

Meaning

Temperature abnormality

Faulty lamp

Filter error

Faulty lamp cover

Faulty cooling fan

Cause and countermeasure

The temperature inside the projector is too high for some reason or the outside air temperature is higher than the operating range. If the problem is inside the projector, check whether the projector is installed and operating normally, unplug the projector from the power outlet to cool down the projector interior and then restart projection. If the air intake or exhaust vent is blocked, remove the obstacle. If the air filter is clogged, clean or replace it. (

P168

, P169 ) If the same warning occurs again,

there may be a malfunction in the projector.

Contact the Canon Customer Support Center.

The lamp does not illuminate. If the lamp does not illuminate, replace it. If the same warning occurs again, there may be a malfunction in the lamp drive circuit. Contact the Canon Customer

Support Center.

The air filter is not installed. Check whether or not the air filter is installed correctly. Contact the

Canon Customer Support Center if the same warning occurs again.

The lamp cover is open. Unplug the projector from the power outlet, then install the lamp cover correctly and turn on the projector again.

If the lamp cover has been installed properly, there may be a malfunction in the lamp cover detection switch. Contact the Canon Customer

Support Center.

There may be a malfunction in the cooling fan or another component. Unplug the projector from the electrical outlet, then plug it back into the outlet and turn on the projector again. Contact the Canon Customer Support Center if the same warning occurs again.

187

Troubleshooting

LED indicator status

WARNING

(only) flashes

5 times repeatedly.

Meaning Cause and countermeasure

Faulty power supply

Abnormal voltage is applied to some parts in the power supply or another failure may have occurred. Unplug the projector from the electrical outlet, then plug it back into the outlet and turn on the projector again. Contact the Canon Customer

Support Center if the same warning occurs again.

Symptoms and Solutions

You Cannot Turn on the Projector

Cause

The power cord is not connected correctly.

The power cord has just been connected.

The lamp cover is open.

The safety device is activated because the air intake or the exhaust vent is blocked and the internal temperature of the projector has increased.

The air filter is not installed correctly.

Key lock is enabled.

Countermeasure

Check whether the power cord is connected correctly. (

P59 )

Wait at least one second after plugging the projector in until you press the

POWER

button. You cannot turn the projector on immediately after plugging it in.

( P60 )

Unplug the projector from the power outlet, then install the lamp cover correctly and turn on the projector again.

When the safety device is active, the [POWER] indicator does not turn on when you connect the power cord. You cannot disable this safety device.

Remove any obstacle that is blocking the air intake or exhaust vent and contact the Canon Customer

Support Center.

Check whether the air filter is installed correctly.

( P169 )

Check that Key lock (

P122

) is not enabled for the projector or the remote control.

188

Troubleshooting

You Cannot Project an Image from the Projector

Cause

A cable is not connected correctly.

20 seconds have not elapsed since the projector was turned on.

Countermeasure

Check whether the projector is connected to the computer or AV equipment correctly. (

P52

, P53 )

In addition, HDMI input may not work properly for some playback equipment. If this occurs, reconnect the equipment to the HDMI-1 terminal and select the

input. ( P52 ,

P53

, P110

)

When the projector is turned on, the opening window is displayed for approximately 20 seconds. To project an image immediately, press the

OK

button on the remote control or side control. (

P27

, P31 )

Check whether an image is played on the connected video camcorder, DVD, etc.

Check whether the AV equipment is connected to the projector input terminal correctly. (

P30

)

No image is sent from the AV equipment.

Connection with the input terminal has not been performed correctly.

No input signal type has been selected for the connected AV equipment.

The input signal type is incorrect.

The BLANK function has been selected.

No image is projected due to a problem with the computer.

The external monitor output is not set on the notebook computer correctly.

Check that the same input signal has been correctly selected for the connected AV equipment from the

[INPUT] menu. (

P63

)

Check whether the selected input signal type is correct. (

P63

, P177 )

Press the

BLANK

button on the remote control.

( P80 )

Turn first the projector and then the computer off and then back on again.

Turn on the external monitor output on the notebook computer. To turn on the external monitor output, press the [LCD] or [VGA] function key or a key with an icon for the external monitor, while holding down the [Fn] key on the keyboard of the notebook computer. With Windows 10 / Windows 8.1 /

Windows 8 / Windows 7, you can turn on image output by holding down the Windows logo key and

pressing the [P] key. ( P62

)

The combination of keys used to perform this operation varies depending on the model of notebook computer. For more detailed information, refer to the manual that came with your computer.

189

Troubleshooting

Cause

The displayed image is not the same as that displayed on the computer.

Countermeasure

Check whether the dual screen (multi-display) mode is selected on the computer. If dual screen mode is selected, change the computer display output to mirroring mode.

The output setting method varies among computer manufacturers. For more detailed information, refer to the manual that came with your computer.

There is no Sound

Cause

The audio cable is not connected correctly.

The MUTE function is enabled.

The volume level is adjusted to the minimum.

An audio cable with a built-in resistor is used.

Audio in terminal select is [Off].

Countermeasure

Check the audio cable connection. (

P52

, P53 )

Press the

MUTE

button on the remote control. ( P32

)

Press the

VOL

button on the remote control or the

VOL+

button on the side control to adjust the volume

level. ( P27 ,

P32

)

Use an audio cable without a built-in resistor.

Change the Audio In terminal to the appropriate

setting. ( P123 )

The Projected Image Is Blurred

Cause

The image is out of focus.

The distance to the screen is too short.

The projector is not placed straight in front of the screen.

The projector has been moved to a place where the temperature varies a lot.

The lens is stained.

Video is blurred.

Motion blur reduction is not available.

Countermeasure

Adjust the focus. (

P67

)

Check whether the distance to the screen is appropriate. (

P49

)

Check whether the projector is placed obliquely to the screen. A slight error in the projection angle can be corrected through the keystone adjustment

function. ( P73 )

When the projector is moved from a location where the temperature is low to a location where the temperature is high, condensation may form on the lens. The condensation will evaporate after a period of time and the projector will be able to project a normal image.

Clean the lens. (

P168

)

Activate motion blur reduction. (

P125

)

Motion blur reduction is not available in DICOM SIM image mode.

190

Troubleshooting

You Cannot Project an Image Appropriately

Cause

The projected image is inverted in the vertical or horizontal direction.

A computer cable is used in which some pins are not connected.

Countermeasure

The ceiling mounted / rear projection setting is incorrect. Check the [Image flip H/V] setting in the

[Install settings] menu. (

P108

)

Use a computer cable in which all pins are connected.

The Projector Power Turns Off

Cause

The air intake or exhaust vent is blocked.

The air filter is dirty.

The lamp has ruptured

(or there is a lamp malfunction).

The operating environment is inappropriate.

Countermeasure

Check whether the air intake or exhaust vent is blocked. If the air intake or exhaust vent is blocked, the temperature inside the projector will increase and the power is automatically turned off to protect the projector. (The [WARNING] indicator and [TEMP] indicator are lit.) Wait until the projector temperature drops, then make sure that the intake and exhaust

vents are not blocked and turn on the projector. ( P26

,

P60

)

Check whether the air filter is clogged with dust.

If the air filter is clogged, clean or replace the air filter.

( P168 ,

P169

)

If the lamp has ruptured, follow the instructions in

“Precautions when replacing lamps that stop working” ( P15 ).

Check whether the operating temperature is between

0°C (32°F) and 40°C (104°F). (

P19

)

Projector settings must be adjusted when using the projector at altitudes of 2,300 m (7,545.8') or higher.

In the [Install settings] menu, set [High altitude] under

[Professional settings] to [On]. (

P112

)

The Projector Cannot Join the Network

Cause

The LAN cable (shielded twisted pair) is not connected correctly.

The projector has not been on long enough

(less than about 40 seconds).

Countermeasure

Check whether the LAN cable (shielded twisted pair)

is connected to the projector correctly. ( P130 )

Network connections are not available until about 40 seconds after startup. Wait at least 40 seconds, and then try to connect again. (

P143

)

191

Troubleshooting

You Cannot Operate the Remote Control

Cause

Batteries are not installed properly or they have run out.

You are operating the remote control from the outside of the remote control operating range.

There is an obstacle between the projector and the remote control.

Countermeasure

Check whether batteries are installed correctly. If batteries are installed correctly, replace them with new batteries. (

P33 )

Check whether you are operating the remote control within the remote control operating range of the main unit of the projector. (

P34 )

Remove the obstacle between the infrared remote receiver of the main unit of the projector and the remote control or point the remote control in an obstacle-free path.

Check whether the infrared remote receiver of the main unit of the projector is exposed to direct sunlight

or strong light of lighting apparatus. ( P34

)

You are operating the remote control in an unsuitable operating environment.

The channel setting of the remote control does not match the setting of the projector.

The key lock function is preventing operation of the remote control.

Check whether the channel setting of the remote control has been changed. You can check the

[Remote control channel] setting in the [System settings] menu. (

P123

)

Check whether [Key lock] is enabled to disable the remote control operation.

In the [System settings] menu, set [Key lock] to [Off].

( P122 )

192

Index

Numerics

6-axis color adjust ........................... 104

G

Gamma ...........................................101

A

Adjusting keystone distortion ............ 73

Air filter.............................. 26, 168, 169

Ambient light ................................... 103

AMX Device Discovery ................... 137

ASPECT............................................ 72

Aspect ............................................... 72

AUDIO IN terminal ............................ 30

AUDIO OUT terminal ........................ 30

Auto (Aspect) .................................... 72

B

BLANK .............................................. 80

Brightness ....................................... 101

H

HDMI terminal .......................30, 52, 53

I

IMAGE...............................................77

Image adjustment........................84, 99

Image mode (Image quality) .............76

Information ................................84, 138

INPUT ...............................................63

Input signal select .............................63

Input terminal ....................................30

Connecting to AV equipment

...........53

K

Key lock...........................................122

KEYSTONE.......................................73

Keystone ...........................................73

C

Ceiling mounted .................. 37, 38, 108

Contrast .......................................... 101

Corner Adjustment ............................ 74

Crestron RoomView........................ 137

D

Digital PC / DVI-D terminal ............... 30

Direct power on............................... 125

Display resolution (Preparing the computer) ....................................... 65

Dynamic gamma ............................. 104

E

Edge blending ..................... 4, 113, 157

Effect of ambient light ..................... 103

L

Lamp mode .....................................105

Lamp replacement ..................171, 173

LAN port ............................................30

Language ........................................126

LED indicator.............................28, 187

Lens shift .....................................50, 70

M

Memory color correction..................104

MENU................................................84

Menu .................................................84

Multi input..................................54, 109

F

FREEZE............................................ 80

N

Network password...........................132

Network settings........................84, 130

Noise reduction ...............................103

193

Index

O

OK............................................... 27, 31

Optical zoom ..................................... 68

P

Password ................................ 127, 128

PJLink ..................................... 136, 151

POWER ...................................... 60, 79

Projecting from Multiple Projectors at

Once (Edge Blending) .................. 157

Projector on..................................... 119

R

Rear projection.......................... 37, 108

Remote control.............. 31, 32, 33, 123

Reset................................. 75, 105, 129

S

Screen color.................................... 116

Selecting a language ................ 61, 126

Setting display status .................. 84, 95

Sharpness....................................... 101

Side control ....................................... 27

Signal type ...................................... 177

Super white ....................................... 96

System settings......................... 84, 118

T

Test pattern ..................................... 176

True size (Aspect)............................. 72

Turning on external monitor output ... 62

U

USB port ........................................... 30

W

WARNING indicator .................. 28, 187

194

Option

Ceiling attachment

Part No.: RS-CL15

Ceiling-mount pipe

(400 - 600 mm / 15.7 - 23.6 in)

Part No.: RS-CL08*

Ceiling-mount pipe

(600 - 1000 mm / 23.6 - 39.4 in)

Part No.: RS-CL09*

Air filter

Part No.: RS-FL03

Lamp assembly with replacement air filter

Part No.: RS-LP10F

Remote control

Part No.: RS-RC05

Remote control

Part No.: RS-RC04

* Use the above materials to hang the projector from the ceiling.

195

CANON INC.

30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan

CANON U.S.A. INC.

One Canon Park, Melville, New York 11747, U.S.A.

For all inquires concerning this product, call toll free in the U.S. 1-800-OK-CANON

CANON EUROPE LTD.

3 The Square, Stockley Park, Uxbridge, Middlesex, UB11 1ET United Kingdom

CANON EUROPA N.V.

Bovenkerkerweg 59, 1185 XB Amstelveen, The Netherlands

YT1-7497-000 ©CANON INC.2016

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