Port Forwarding to a Local Server. Netgear Orbi RBS20, Orbi RBR20, Orbi RBR40, Orbi RBS40, Orbi RBW30, Orbi RBR50, Orbi RBS50

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Netgear Orbi RBS20 is a satellite for the high-performance Orbi Mesh WiFi system, designed to extend the range and coverage of your home network. With tri-band WiFi and a dedicated backhaul channel, it provides fast and seamless internet connectivity throughout your home, even in hard-to-reach areas.

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Port Forwarding to a Local Server. Netgear Orbi RBS20, Orbi RBR20, Orbi RBR40, Orbi RBS40, Orbi RBW30, Orbi RBR50, Orbi RBS50 | Manualzz

Orbi WiFi System

User Manual

February 2018

202-11675-09

350 E. Plumeria Drive

San Jose, CA 95134

USA

Orbi WiFi System

Support

Thank you for purchasing this NETGEAR product. You can visit

www.netgear.com/support

to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

Conformity

For the current EU Declaration of Conformity, visit

http://kb.netgear.com/app/answers/detail/a_id/11621

.

Compliance

For regulatory compliance information, visit

http://www.netgear.com/about/regulatory

. See the regulatory compliance document before connecting the power supply.

Trademarks

© NETGEAR, Inc., NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any non-NETGEAR trademarks are used for reference purposes only.

2

Contents

Chapter 1 Overview

Orbi Router and Satellite Models...........................................................................9

Orbi Router and Satellite Hardware Overviews...................................................10

Orbi Router Model RBR50 Hardware Overview..............................................11

Orbi Satellite Model RBS50 Hardware Overview............................................12

Orbi Router Model RBR40 Hardware Overview..............................................13

Orbi Satellite Model RBS40 Hardware Overview............................................14

Orbi Router Model RBR20 Hardware Overview..............................................15

Orbi Satellite Model RBS20 Hardware Overview............................................16

Orbi Wall Plug Satellite Model RBW30 Hardware Overview...........................17

LED Behavior.......................................................................................................17

Orbi WiFi System LEDs...................................................................................17

Optional Orbi Add-On Satellite LEDs..............................................................18

Connect Your Router............................................................................................19

Place Your Satellite..............................................................................................20

Examples of Placement for One Satellite........................................................20

Examples of Placement for Multiple Satellites................................................22

Sync Your Orbi Satellite........................................................................................24

Sync a Satellite From an Orbi WiFi System....................................................24

Sync an Add-On Satellite................................................................................24

Log In to Your Router and Add Satellites to Your Network...............................25

Set Up an Ethernet Backhaul Connection...........................................................26

Download the NETGEAR Orbi App.....................................................................28

Chapter 2 Connect to the Network and Access the Router

Connect to the Network.......................................................................................30

Wired Connection............................................................................................30

WiFi Connection..............................................................................................30

WiFi Connection Using WPS...........................................................................30

Labels..................................................................................................................31

Types of Logins....................................................................................................31

Use a Web Browser to Access the Router...........................................................32

Automatic Internet Setup.................................................................................32

Log In to Orbi Web Interface...........................................................................33

Change the Language.........................................................................................34

Access the Orbi Router With NETGEAR genie App............................................34

Chapter 3 Specify Your Internet Settings

Use the Internet Setup Wizard.............................................................................36

Manually Set Up the Internet Connection............................................................36

Specify an Internet Connection Without a Login.............................................36

Specify an Internet Connection That Uses a Login.........................................37

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Orbi WiFi System

Specify IPv6 Internet Connections.......................................................................39

Requirements for Entering IPv6 Addresses.........................................................40

Use Auto Detect for an IPv6 Internet Connection................................................40

Use Auto Config for an IPV6 Internet Connection................................................41

Set Up an IPv6 6rd Tunnel Internet Connection...................................................42

Set Up an IPv6 6to4 Tunnel Internet Connection.................................................43

Set Up an IPv6 Pass Through Internet Connection.............................................44

Set Up an IPv6 Fixed Internet Connection...........................................................45

Set Up an IPv6 DHCP Internet Connection.........................................................46

Set Up an IPv6 PPPoE Internet Connection........................................................47

Change the MTU Size..........................................................................................48

Chapter 4 Control Access to the Internet

Set Up Parental Controls.....................................................................................52

Allow or Block Access to Your Network................................................................52

Use Keywords to Block Internet Sites..................................................................53

Delete Keywords..................................................................................................55

Avoid Blocking on a Trusted Computer................................................................55

Block Services From the Internet.........................................................................56

Manage Network Access Control Lists................................................................57

Schedule When to Block Internet Sites and Services..........................................57

Set Up Security Event Email Notifications...........................................................58

Chapter 5 Optimize Performance

WiFi Multimedia Quality of Service......................................................................61

Improve Network Connections With Universal Plug N Play.................................61

Chapter 6 Specify Network Settings

View or Change WAN Settings............................................................................64

Dynamic DNS......................................................................................................65

Set Up a New Dynamic DNS Account.............................................................65

Specify a DNS Account That You Already Created.........................................66

Change the Dynamic DNS Settings................................................................66

Set Up a Default DMZ Server..............................................................................67

Change the Router’s Device Name......................................................................68

Change the LAN TCP/IP Settings........................................................................68

Use the Router as a DHCP Server......................................................................69

Disable the DHCP Server Feature in the Router.................................................70

Manage Reserved LAN IP Addresses.................................................................71

Reserve an IP Address...................................................................................71

Edit a Reserved IP Address............................................................................72

Delete a Reserved IP Address Entry..............................................................72

Custom Static Routes..........................................................................................73

Set Up a Static Route......................................................................................73

Edit a Static Route..........................................................................................74

Delete a Static Route......................................................................................75

Specify Basic WiFi Settings.................................................................................75

Change the WiFi Password or Security Level......................................................77

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Orbi WiFi System

Set Up a Guest WiFi Network..............................................................................77

View or Change Advanced WiFi Settings.............................................................78

Use the Router as a WiFi Access Point...............................................................79

Generate a New Backhaul Password...................................................................80

Set Up a Bridge for a Port Group or VLAN Tag Group.........................................80

Set Up a Bridge for a Port Group....................................................................81

Set Up a Bridge for a VLAN Tag Group...........................................................81

Set Up an IPTV Port to Lease an Intranet Port...............................................82

Enable British Telecom IGMP Proxy Support.......................................................83

Chapter 7 Manage Your Network

Update the Router and Satellite Firmware...........................................................86

Check for Firmware Updates...........................................................................86

Manually Update Firmware.............................................................................86

Manually Update Satellite Firmware................................................................87

Manually Update Router Firmware..................................................................87

Change the admin Password...............................................................................88

Set Up Password Recovery.................................................................................89

Recover the admin Password..............................................................................89

View Router Status..............................................................................................90

Display Internet Port Statistics.............................................................................91

Check the Internet Connection Status.................................................................91

View Satellite Status............................................................................................92

View and Manage Logs of Router Activity...........................................................93

View Devices Connected to the Network or Edit Device Information...................93

View Devices Connected to the Network........................................................93

Edit Device Information on the Attached Devices Page..................................94

View Satellites Connected to the Network or Edit Satellite Information...............95

View Satellites Connected to the Network......................................................95

Edit Satellite Information That Displays On the Attached Devices Page.........96

Manage the Orbi Outdoor Satellite LED Lighting.................................................96

Enable the Sync Button...................................................................................96

Turn the Satellite LED Lighting On or Off........................................................97

Set LED Lighting Brightness...........................................................................97

Schedule When to Turn On LED Lighting........................................................98

Monitor Internet Traffic.........................................................................................99

Manage the Router Configuration File...............................................................100

Back Up Settings...........................................................................................100

Erase the Current Configuration Settings......................................................101

Restore Configuration Settings.....................................................................101

Set Up Remote Management............................................................................102

Use Remote Access..........................................................................................103

Remotely Access Your Router Using the genie App..........................................103

Chapter 8 Customize Internet Traffic Rules for Ports

Port Forwarding to a Local Server.....................................................................105

Set Up Port Forwarding to a Local Server.....................................................105

Add a Custom Port Forwarding Service........................................................106

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Orbi WiFi System

Edit a Port Forwarding Service......................................................................106

Delete a Port Forwarding Entry.....................................................................107

Application Example: Make a Local Web Server Public................................108

How the Router Implements the Port Forwarding Rule.................................108

Port Triggering....................................................................................................108

Add a Port Triggering Service........................................................................109

Enable Port Triggering...................................................................................110

Application Example: Port Triggering for Internet Relay Chat........................110

Chapter 9 Use VPN to Access Your Network

Set Up a VPN Connection..................................................................................113

Specify VPN Service in the Router....................................................................113

Install OpenVPN Software.................................................................................114

Install OpenVPN Software on Your Windows Computer................................114

Install OpenVPN Software on Your Mac Computer.......................................116

Install OpenVPN Software on an iOS Device................................................117

Install OpenVPN Software on an Android Device.........................................118

Use a VPN Tunnel on Your Windows Computer.................................................118

Use VPN to Access Your Internet Service at Home...........................................120

Set Up VPN Client Internet Access in the Router.........................................120

Block VPN Client Internet Access in the Router................................................121

Use a VPN Tunnel to Access Your Internet Service at Home.............................121

Chapter 10 Troubleshooting

Quick Tips..........................................................................................................123

Sequence to Restart Your Network...............................................................123

WiFi Settings.................................................................................................123

Network Settings...........................................................................................123

The Router and Satellite Do Not Sync...............................................................123

Cannot Log In to the Router...............................................................................124

Cannot Access the Internet................................................................................124

Troubleshoot Internet Browsing.........................................................................126

Troubleshoot PPPoE..........................................................................................126

WiFi Connectivity...............................................................................................127

Troubleshoot Your Network Using the Ping Utility..............................................127

Test the LAN Path to Your Router..................................................................127

Test the Path From Your Computer to a Remote Device...............................128

Chapter 11 Supplemental Information

Factory Settings for Orbi Routers.......................................................................131

Factory Settings for Orbi Router Model RBR50............................................131

Factory Settings for Orbi Router Model RBR40............................................132

Factory Settings for Orbi Router Model RBR20............................................134

Factory Settings for Orbi Satellites.....................................................................136

Factory Settings for Orbi Satellite Model RBS50..........................................136

Factory Settings for Orbi Satellite Model RBS40..........................................138

Factory Settings for Orbi Satellite Model RBS20..........................................140

Factory Settings for Orbi Wall Plug Satellite Model RBW30..........................142

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Orbi WiFi System

Technical Specifications for Orbi Routers..........................................................143

Technical Specifications for Orbi Router Model RBR50................................144

Technical Specifications for Orbi Router Model RBR40................................145

Technical Specifications for Orbi Router Model RBR20................................146

Technical Specifications for Orbi Satellites........................................................148

Technical Specifications for Orbi Satellite Model RBS50..............................148

Technical Specifications for Orbi Router Model RBS40................................150

Technical Specifications for Orbi Router Model RBS20................................151

Technical Specifications for Orbi Wall Plug Satellite Model RBW30.............152

7

Overview

1

The Orbi™ WiFi System creates dedicated high-speed WiFi connections to your Internet service. The Orbi router connects to your modem or gateway. The Orbi satellite extends the WiFi signal throughout your home.

This chapter contains the following sections:

Orbi Router and Satellite Models

Orbi Router and Satellite Hardware Overviews

LED Behavior

Connect Your Router

Place Your Satellite

Sync Your Orbi Satellite

Set Up an Ethernet Backhaul Connection

Download the NETGEAR Orbi App

For more information about the topics covered in this manual, visit the support website at

support.netgear.com

.

Note

This manual refers to all Orbi router models as the router and refers to all Orbi satellite models

(including the Orbi wall plug satellite) as the satellite.

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Orbi WiFi System

Orbi Router and Satellite Models

Different types of Orbi routers and satellites are available. To determine which Orbi model you own, look on the router or satellite label for the model number. For more information about what the label might look like, see

Labels

on page 31.

The following is a list of the Orbi routers and satellites that are available.

Overview

9

Orbi WiFi System

Figure 1. Orbi models

1.

Orbi router model RBR50

2.

Orbi satellite model RBS50

3.

Orbi router model RBR40

4.

Orbi satellite model RBS40

5.

Orbi router model RBR20

6.

Orbi satellite model RBS20

7.

Orbi wall plug satellite model RBW30

Orbi Router and Satellite Hardware Overviews

The following sections display the hardware features available for different Orbi routers and satellites.

Overview

10

Orbi WiFi System

Orbi Router Model RBR50 Hardware Overview

Figure 2. Orbi router model RBR50, front and back views

1.

Ring LED (not shown in image)

2.

Sync button (also used for WPS connection)

3.

Internet port

4.

Ethernet ports

5.

USB port

6.

Power On/Off button

7.

Power LED

8.

DC Power connector

9.

Reset button

Overview

11

Orbi WiFi System

Orbi Satellite Model RBS50 Hardware Overview

Figure 3. Orbi satellite model RBS50, front and back views

1.

Ring LED (not shown in image)

2.

Sync button (also used for WPS connection)

3.

Ethernet ports

4.

USB port

5.

Power On/Off button

6.

Power LED

7.

DC Power connector

8.

Reset button

Overview

12

Orbi WiFi System

Orbi Router Model RBR40 Hardware Overview

1.

Ring LED (not shown in image)

2.

Sync button (also used for WPS connection)

3.

Internet port

4.

Ethernet ports

5.

Power On/Off button

6.

Power LED

7.

DC Power connector

8.

Reset button

Overview

13

Orbi WiFi System

Orbi Satellite Model RBS40 Hardware Overview

Figure 5. Orbi satellite model RBS40, front and back views

1.

Ring LED (not shown in image)

2.

Sync button (also used for WPS connection)

3.

Ethernet ports

4.

Power On/Off button

5.

Power LED

6.

DC Power connector

7.

Reset button

Overview

14

Orbi WiFi System

Orbi Router Model RBR20 Hardware Overview

1.

Ring LED (not shown in image)

2.

Sync button (also used for WPS connection)

3.

Internet port

4.

Ethernet port

5.

Power On/Off button

6.

Power LED

7.

DC Power connector

8.

Reset button

Overview

15

Orbi WiFi System

Orbi Satellite Model RBS20 Hardware Overview

Figure 7. Orbi satellite model RBS40, front and back views

1.

Ring LED (not shown in image)

2.

Sync button (also used for WPS connection)

3.

Ethernet ports

4.

Power On/Off button

5.

Power LED

6.

DC Power connector

7.

Reset button

Overview

16

Orbi WiFi System

Orbi Wall Plug Satellite Model RBW30 Hardware Overview

Figure 8. Orbi wall plug satellite model RBW30, front and back views

1.

Ring LED (not shown in image)

2.

Sync button (also used for WPS connection)

3.

Reset button

LED Behavior

When you sync a satellite to the router, the LED behavior for a satellite that comes in a WiFi system is different from the LED behavior for add-on satellites.

Orbi WiFi System LEDs

The following table describes the LED behavior for an Orbi router and Orbi satellites that are purchased together and come in the same package.

Overview

17

Orbi WiFi System

Table 1. Orbi WiFi System router and satellite LED descriptions

LED

Power LED

LED Behavior

The Power LED is located above the Power On/Off button on the rear panel. Note: The wall plug satellite does not include a Power LED.

Solid green. Power is on.

Solid amber. The router or satellite is booting.

Blinking amber. The router or satellite is resetting to factory default settings.

Blinking red. The firmware is corrupted.

Off. Power is not supplied.

Router ring LED The ring LED is located on the top.

Pulsing white. The router is booting or someone pressed the Sync button.

Off. The router finished booting and is working normally.

Solid white. The router is resetting to factory default settings.

Solid magenta. The router cannot connect to the Internet. See

Cannot Access the Internet

on

page 124.

Satellite ring LED This satellite is included when you buy an Orbi router. The ring LED is located on the top.

Pulsing white. The satellite is booting.

Blue for three minutes. The connection between the satellite and the router is good.

Amber for three minutes. The connection between the satellite and the router is fair.

Magenta. The satellite failed to sync to the router. See

The Router and Satellite Do Not Sync

on page 123.

Off. The satellite synced to the router and is working normally.

Optional Orbi Add-On Satellite LEDs

You can purchase add-on Orbi satellites (sold separately) and add them to your Orbi network.

Overview

18

Orbi WiFi System

Table 2. Orbi add-on satellite LED description

LED

Power LED

LED Behavior

The Power LED is located above the Power On/Off button on the rear panel. Note: The wall plug satellite does not include a Power LED.

Solid green. Power is on.

Solid amber. The satellite is rebooting.

Blinking amber. The satellite is resetting to factory default settings.

Blinking red. The firmware is corrupted.

Off. Power is not supplied.

Add-on satellite ring

LED

Optional add-on satellites are sold separately and can be added to your Orbi network. The ring

LED is located on the top.

Pulsing white. The satellite is booting.

Solid white. The satellite is ready to sync to the router (press the Sync button).

Blue for three minutes. The connection between the satellite and the router is good.

Amber for three minutes. The connection between the satellite and the router is fair.

Magenta. The satellite is not connected to the router or is not getting an IP address.

Off. The satellite synced to the router and is working normally.

Connect Your Router

To cable your router:

1.

Unplug your modem’s power, leaving the modem connected to the wall jack for your Internet service.

If your modem uses a battery backup, remove the battery.

2.

Plug in and turn on your modem.

If your modem uses a battery backup, put the battery back in.

Overview

19

Orbi WiFi System

3.

Connect your modem to the Internet port of your router with the yellow Ethernet cable that came with your router.

The router shown in this is the Orbi router (model RBR50). The same setup applies to all Orbi routers.

4.

Connect the power adapter to your router and plug the power adapter into an outlet.

5.

If the Power LED does not light, press the Power On/Off button on the rear panel of the router.

Place Your Satellite

If your satellite came with your Orbi WiFi System, the satellite attempts to sync with your router. If you bought an add-on satellite, you must manually sync your satellite. For more information, see

Sync Your Orbi Satellite

on page 24.

Note that your satellites must be within range of your router’s WiFi signal in order for it to sync with the router. Use each satellite’s ring LED to help you determine where to place your satellite.

Examples of Placement for One Satellite

The following images are examples of where to place your router and satellite. The router shown in the following images is the Orbi router model RBR50 and the satellite shown in the images is the Orbi satellite model RBS50.

Overview

20

Orbi WiFi System

Figure 9. Single-story house with one Orbi satellite

Overview

21

Orbi WiFi System

Figure 10. Multilevel house with one Orbi satellite

Examples of Placement for Multiple Satellites

If you own more than one Orbi satellite, we recommend that you place your router in the middle of your home with the satellites placed on opposite sides of your home. The router shown in the following images is the Orbi router model RBR50 and the satellites shown in the images are the Orbi satellites model RBS50.

If you own multiple Orbi wall plug satellites model RBW30, you might need to place the satellites closer to the router. Use the satellite ring LED to determine the best placement for your satellites.

Overview

22

Orbi WiFi System

Figure 11. Single-story house with two Orbi satellites

If you have a multi-level house, place the satellites on different floors.

Figure 12. Multilevel house with two Orbi satellites

Overview

23

Orbi WiFi System

Sync Your Orbi Satellite

The sync process for your satellite depends on whether your satellite came with your Orbi WiFi System, or if your satellite is an add-on satellite.

Sync a Satellite From an Orbi WiFi System

The Orbi WiFi System includes an Orbi router and either one or two satellites. The satellite in the WiFi system is preset to automatically find and sync to the WiFi signal from the Orbi router in the same WiFi system.

To sync your satellite:

1.

Place your satellite.

For more information, see

Place Your Satellite

on page 20.

2.

Connect the satellite to a power source.

3.

If the Power LED on the back of the satellite does not light, press the Power On/Off button.

The satellite ring LED pulses white. The satellite automatically finds the Orbi router’s WiFi signal and attempts to sync to the Orbi router.

The satellite ring LED lights one of the following colors for about three minutes and then turns off:

Blue. The Orbi router and satellite successfully synced, and the connection between the router and satellite is good.

Amber. The Orbi router and satellite successfully synced, and the connection between the router and satellite is fair. Consider moving the Orbi satellite closer to the Orbi router.

Magenta. The Orbi router and satellite failed to sync.

4.

If the satellite ring LED is magenta, move the satellite closer to the router and then sync the satellite to the router:

a.

Press the Sync button on the back of the router.

b.

Within two minutes, press the Sync button on the back of the satellite.

The satellite attempts to sync to the Orbi router. The satellite ring LED lights blue, amber, or magenta as described in Step 3 of this procedure and then turns off.

5.

Repeat Steps 1–4 if your Orbi WiFi System came with a second satellite.

Sync an Add-On Satellite

If you already set up an Orbi router and satellite are adding an optional add-on satellite (sold separately), follow these steps.

Overview

24

Orbi WiFi System

The satellite’s ring LED pulses white.

11.

Click the SYNC button in the router web interface.

The router attempts to sync with the satellite.

The satellite’s ring LED lights one of the following colors for about three minutes and then turns off:

Blue. The Orbi router and satellite successfully synced, and the connection between the router and satellite is good.

Amber. The Orbi router and satellite successfully synced, and the connection between the router and satellite is fair. Consider moving the Orbi satellite closer to the Orbi router.

Magenta. The Orbi router and satellite failed to sync. Move the satellite closer to the router and try again.

Set Up an Ethernet Backhaul Connection

Your Orbi satellite automatically connects wirelessly to your Orbi router or another Orbi satellite to create a wireless backhaul, or you can use an Ethernet cable to connect your satellite to your router or another satellite to create a wired backhaul connection.

Before you set up an Ethernet backhaul connection, make sure that you update the firmware on all your

Orbi devices.

The following image shows how to connect your Orbi satellites to your Orbi router to create an Ethernet backhaul connection.

Figure 13. Satellites connected to the router’s Ethernet ports

The following image shows another way to connect your Orbi satellites to your Orbi router to create an

Ethernet backhaul connection.

Overview

26

Orbi WiFi System

Figure 14. Satellite 1 connected to router and satellite 2 connected to satellite 1

The following image shows how to connect your Orbi satellites and your Orbi router to an Ethernet switch.

Note

The Ethernet ports on the Orbi router and satellite are rated at 1 Gbps. Make sure the switch ports are 1 Gbps or faster.

Figure 15. Ethernet backhaul connection using a switch

Overview

27

Orbi WiFi System

Download the NETGEAR Orbi App

You can use the NETGEAR Orbi app to set up your Orbi network.

To find the app, scan a QR code or search for NETGEAR Orbi in the Apple App Store or Google Play Store.

Launch the NETGEAR Orbi app on your mobile device and follow the prompts.

Overview

28

Connect to the Network and Access the

Router

2

This chapter contains the following sections:

Connect to the Network

Labels

Types of Logins

Use a Web Browser to Access the Router

Change the Language

Access the Orbi Router With NETGEAR genie App

29

Orbi WiFi System

Connect to the Network

You can connect to the Orbi network through a wired or WiFi connection. If you set up your computer to use a static IP address, change the settings so that it uses Dynamic Host Configuration Protocol (DHCP).

Wired Connection

You can connect your computer to the router using an Ethernet cable and join the router’s local area network

(LAN).

To connect your computer to the router with an Ethernet cable:

1.

Make sure that the router is receiving power (its Power LED is lit).

2.

Connect an Ethernet cable to an Ethernet port on your computer.

3.

Connect the other end of the Ethernet cable to one of the router’s Ethernet ports.

Your computer connects to the local area network (LAN). A message might display on your computer screen to notify you that an Ethernet cable is connected.

WiFi Connection

To find and select the WiFi network:

1.

Make sure that the router or satellite is receiving power (its Power LED is lit).

2.

On your WiFi-enabled computer or mobile device, find and select the WiFi network.

The WiFi network name is on the router label. The WiFi network name is the same for the router and the satellite in the Orbi WiFi System.

Note

If you bought the router and the satellite separately, their default WiFi network names are different.

3.

Join the WiFi network and enter the WiFi password.

The password is on the router label.

Your WiFi-enabled computer or mobile device connects to the WiFi network.

WiFi Connection Using WPS

You can connect to the router’s WiFi network with Wi-Fi Protected Setup (WPS) or you can find and select the WiFi network.

To use WPS to connect to the WiFi network:

1.

Make sure that the router is receiving power (its Power LED is lit).

2.

Check the WPS instructions for your computer or WiFi device.

Connect to the Network and Access the Router

30

Orbi WiFi System

3.

Press the Sync button on the router.

4.

Within two minutes, on your WiFi-enabled computer or mobile device, press its WPS button or follow its instructions for WPS connections.

Your computer or mobile device connects to the WiFi network.

Labels

The router label shows the login information, the WiFi network name and password, the router’s MAC address, and the router’s serial number. The following is an example of what the router label might look like:

Figure 16. Router label

The satellite label shows the WiFi network name and password, the satellite’s MAC address, and the satellite’s serial number. The following is an example of what the satellite label might look like:

Figure 17. Satellite label

Types of Logins

Separate types of logins serve different purposes. It is important that you understand the difference so that you know which login to use when.

Types of logins:

Connect to the Network and Access the Router

31

Orbi WiFi System

Internet service login. The login that your Internet service provider (ISP) gave you logs you in to your

Internet service. Your service provider gave you this login information in a letter or some other way. If you cannot find this login information, contact your service provider.

WiFi network key or password. Your router and satellite are preset with the same WiFi network name

(SSID) and password for WiFi access. This information is on the router label and the satellite label.

Router login. This logs you in to the router interface from a web browser as admin.

Use a Web Browser to Access the Router

When you connect to the network (either with WiFi or with an Ethernet cable), you can use a web browser to access the router to view or change its settings. The first time you access the router, the NETGEAR installation assistant automatically checks to see if your router can connect to your Internet service.

Automatic Internet Setup

You can set up your router automatically, or you can use a web browser to access the router and set up your router manually. Before you start the setup process, get your ISP information and make sure that the computers and devices in the network use the settings described here.

When your Internet service starts, your Internet service provider (ISP) typically gives you all the information needed to connect to the Internet. For DSL service, you might need the following information to set up your router:

The ISP configuration information for your DSL account

ISP login name and password

Fixed or static IP address settings (special deployment by ISP; this setting is rare)

If you cannot locate this information, ask your ISP to provide it. When your Internet connection is working, you no longer need to launch the ISP login program on your computer to access the Internet. When you start an Internet application, your router automatically logs you in.

Installation and basic setup takes about 15 minutes to complete.

To automatically set up your router:

1.

Turn the router on by pressing the On/Off button.

2.

Make sure that your WiFi-enabled computer or mobile device is connected to the router with an Ethernet cable (wired) or wirelessly with the preset security settings listed on the label.

Note

If you want to change the router’s WiFi settings, use a wired connection to avoid being disconnected when the new WiFi settings take effect.

3.

Launch a web browser.

The page that displays depends on whether you accessed the router before:

Connect to the Network and Access the Router

32

Specify Your Internet Settings

3

Usually, the quickest way to set up the router to use your Internet connection is to allow Orbi to detect the Internet connection when you first access the router with a web browser. You can also customize or specify your Internet settings.

This chapter contains the following sections:

Use the Internet Setup Wizard

Manually Set Up the Internet Connection

Specify IPv6 Internet Connections

Change the MTU Size

35

Orbi WiFi System

The BASIC Home page displays.

4.

Select Internet.

The Internet Setup page displays.

5.

Select the Does your Internet connection require a login Yes radio button.

The page adjusts.

6.

From the Internet Service Provider menu, select the encapsulation method:

The selections are PPPoE, PPTP, or L2TP.

7.

In the Login field, enter the login name your ISP gave you.

This login name is often an email address.

8.

In the Password field, type the password that you use to log in to your Internet service.

9.

If your ISP requires a service name, type it in the Service Name (if Required) field.

10.

From the Connection Mode menu, select Always On, Dial on Demand, or Manually Connect.

11.

To change the number of minutes until the Internet login time out, in the Idle Timeout (In minutes) field, type the number of minutes.

This is how long the router keeps the Internet connection active when no one on the network is using the Internet connection. A value of 0 (zero) means never log out.

12.

Select an Internet IP Address radio button:

Get Dynamically from ISP.Your ISP uses DHCP to assign your IP address.Your ISP automatically assigns these addresses.

Use Static IP Address. Enter the IP address, IP subnet mask, and gateway IP address that your

ISP assigned. The gateway is the ISP router to which your router connects.

13.

Select a Domain Name Server (DNS) radio button:

Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers. Your ISP automatically assigns this address.

Use These DNS Servers. If you know that your ISP requires specific servers, select this option.

Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is available, enter it also.

14.

Select a Router MAC Address radio button:

Use Default Address. Use the default MAC address.

Use Computer MAC Address. The router captures and uses the MAC address of the computer that you are now using. You must use the one computer that the ISP allows.

Use This MAC Address. Enter the MAC address that you want to use.

15.

Click the Apply button.

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The page adjusts.

The router automatically detects the information in the following fields:

Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired for the router’s

WAN (or Internet) interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays

Not Available.

Router’s IPv6 Address on LAN. This field shows the IPv6 address that is acquired for the router’s

LAN interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available.

6.

In the Login field, enter the login information for the ISP connection.

This is usually the name that you use in your email address. For example, if your main mail account is

[email protected], you would type JerAB in this field. Some ISPs (like Mindspring, Earthlink, and T-DSL) require that you use your full email address when you log in. If your ISP requires your full email address, type it in this field.

7.

In the Password field, enter the password for the ISP connection.

8.

In the Service Name field, enter a service name.

If your ISP did not provide a service name, leave this field blank.

Note

The default setting of the Connection Mode field is Always On to provide a steady

IPv6 connection. The router never terminates the connection. If the connection is terminated, for example, when the modem is turned off, the router attempts to reestablish the connection immediately after the PPPoE connection becomes available again.

9.

Select an IPv6 Domain Name Server (DNS) Address radio button:

Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers. Your ISP automatically assigns this address.

Use These DNS Servers. If you know that your ISP requires specific servers, select this option.

Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is available, enter it also.

10.

(Optional) Select the Use This Interface ID check box and specify the interface ID that you want to be used for the IPv6 address of the router’s LAN interface.

If you do not specify an ID here, the router generates one automatically from its MAC address.

11.

Click the Apply button.

Your settings are saved.

Change the MTU Size

The maximum transmission unit (MTU) is the largest data packet a network device transmits. When one network device communicates across the Internet with another, the data packets travel through many devices

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Table 3. Common MTU sizes

MTU Application

1500 The largest Ethernet packet size. This setting is typical for connections that do not use PPPoE or VPN, and is the default value for NETGEAR routers, adapters, and switches.

1492 Used in PPPoE environments.

1472 Maximum size to use for pinging. (Larger packets are fragmented.)

1468 Used in some DHCP environments.

1460 Usable by AOL if you do not send or receive large email attachments, for example.

1436 Used in PPTP environments or with VPN.

1400 Maximum size for AOL DSL.

576 Typical value to connect to dial-up ISPs.

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Control Access to the Internet

The router comes with a built-in firewall that helps protect your home network from unwanted intrusions from the Internet.

This chapter includes the following sections:

Set Up Parental Controls

Allow or Block Access to Your Network

Use Keywords to Block Internet Sites

Block Services From the Internet

Manage Network Access Control Lists

Schedule When to Block Internet Sites and Services

Set Up Security Event Email Notifications

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6.

In the Primary E-mail Address field, enter the email address to which logs and alerts are sent.

This email address is also used for the From address. If this field is blank, log and alert messages are not sent.

7.

In the Your Outgoing Mail Server field, enter the name of your ISP outgoing (SMTP) mail server (such as mail.myISP.com).

You might be able to find this information in the configuration window of your email program. If you leave this field blank, log and alert messages are not sent.

8.

In the Outgoing Mail Server Port Number field, enter your mail server’s port number.

You might be able to find this information in the configuration window of your email program.

9.

If your outgoing email server requires authentication, select the My Mail Server requires authentication check box and do the following:

In the User Name field, type the user name for the outgoing email server.

In the Password field, type the password for the outgoing email server.

10.

To send alerts immediately, select the Send Alerts Immediately check box.

Email alerts are sent immediately when someone attempts to visit a blocked site.

11.

To send logs based on a schedule, specify these settings:

From Send logs according to this schedule menu, select the schedule type.

From the Day menu, select the day.

From the Time menu, select the time, and select the am or pm radio button.

12.

Click the Apply button.

Your settings are saved.

Logs are sent automatically. If the log fills before the specified time, it is sent. After the log is sent, it is cleared from the router memory. If the router cannot email the log and the log buffer fills, the router overwrites the log.

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59

Optimize Performance

This chapter contains the following sections:

WiFi Multimedia Quality of Service

Improve Network Connections With Universal Plug N Play

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The BASIC Home page displays.

4.

Select ADVANCED > Advanced Setup > UPnP.

The UPnP page displays.

5.

Select the Turn UPnP On check box.

By default, this check box is selected. UPnP for automatic device configuration can be enabled or disabled. If the Turn UPnP On check box is cleared, the router does not allow any device to automatically control router resources, such as port forwarding.

6.

Type the advertisement period in minutes.

The advertisement period specifies how often the router broadcasts its UPnP information. This value can range from 1 to 1440 minutes. The default period is 30 minutes. Shorter durations ensure that control points receive current device status at the expense of more network traffic. Longer durations can compromise the freshness of the device status but can significantly reduce network traffic.

7.

Type the advertisement time to live in hops.

The time to live for the advertisement is measured in hops (steps) for each UPnP packet sent. Hops are the steps a packet takes between routers. The number of hops can range from 1 to 255. The default value for the advertisement time to live is 4 hops, which should be fine for most home networks. If you notice that some devices are not being updated or reached correctly, it might be necessary to increase this value.

8.

Click the Apply button.

The UPnP Portmap Table displays the IP address of each UPnP device that is accessing the router and which ports (internal and external) that device opened. The UPnP Portmap Table also displays what type of port is open and whether that port is still active for each IP address.

9.

To refresh the information in the UPnP Portmap Table, click the Refresh button.

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Specify Network Settings

This chapter includes the following sections:

View or Change WAN Settings

Dynamic DNS

Set Up a Default DMZ Server

Change the Router’s Device Name

Change the LAN TCP/IP Settings

Use the Router as a DHCP Server

Disable the DHCP Server Feature in the Router

Manage Reserved LAN IP Addresses

Custom Static Routes

Specify Basic WiFi Settings

Set Up a Guest WiFi Network

View or Change Advanced WiFi Settings

Use the Router as a WiFi Access Point

Generate a New Backhaul Password

Set Up a Bridge for a Port Group or VLAN Tag Group

Enable British Telecom IGMP Proxy Support

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The BASIC Home page displays.

4.

Select ADVANCED > Setup > LAN Setup.

The LAN Setup page displays.

5.

In the IP Address field, type the IP address.

6.

In the IP Subnet Mask, type the subnet mask of the router.

The IP address and subnet mask identifies which addresses are local to a specific device and which must be reached through a gateway or router.

7.

Change the RIP settings.

Router Information Protocol (RIP) allows a router to exchange routing information with other routers.

a.

Select the RIP direction:

Both. The router broadcasts its routing table periodically and incorporates information that it receives.

Out Only. The router broadcasts its routing table periodically.

In Only. The router incorporates the RIP information that it receives.

b.

Select the RIP version:

Disabled. This is the default setting.

RIP-1. This format is universally supported. It is adequate for most networks, unless you are using an unusual network setup.

RIP-2. This format carries more information. Both RIP-2B and RIP-2M send the routing data in

RIP-2 format. RIP-2B uses subnet broadcasting. RIP-2M uses multicasting.

8.

Click the Apply button.

Your settings are saved.

If you changed the LAN IP address of the router, you are disconnected when this change takes effect.

9.

To reconnect, close your browser, relaunch it, and log in to the router.

Use the Router as a DHCP Server

By default, the router acts as a Dynamic Host Configuration Protocol (DHCP) server. The router assigns IP,

DNS server, and default gateway addresses to all computers connected to the LAN. The assigned default gateway address is the LAN address of the router.

These addresses must be part of the same IP address subnet as the router’s LAN IP address. Using the default addressing scheme, define a range between 192.168.1.2 and 192.168.1.254, although you can save part of the range for devices with fixed addresses.

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3.

Enter the Orbi admin user name and password.

The user name is admin. The password is the one that you specified the first time that you logged in.

The user name and password are case-sensitive.

The BASIC Home page displays.

4.

Select Wireless.

The Wireless Settings page displays.

5.

To change the network name (SSID), type a new name in the Name (SSID) field.

The name can be up to 32 characters long and it is case-sensitive. The default SSID is randomly generated and is on the router’s label. If you change the name, make sure to write down the new name and keep it in a safe place.

6.

To change the WiFi channel, select a number in the Channel list.

In some regions, not all channels are available. Do not change the channel unless you experience interference (shown by lost connections or slow data transfers). If this happens, experiment with different channels to see which is the best.

When you use multiple access points, it is better if adjacent access points use different channels to reduce interference. The recommended channel spacing between adjacent access points is four channels

(for example, use Channels 1 and 5, or 6 and 10).

7.

Click the Apply button.

Your settings are saved. The router sends the new settings to the satellite.

If you are using a WiFi connection and you changed the SSID, you are disconnected from the network.

8.

Make sure that you can connect to the WiFi network with its new settings.

If you cannot connect using WiFi, check the following:

Is your WiFi-enabled computer or mobile device connected to another WiFi network in your area?

Some WiFi devices automatically connect to the first open network without WiFi security that they discover.

Is your computer or WiFi device trying to connect to your network with its old settings (before you changed the settings)? If so, update the WiFi network selection in your computer or WiFi device to match the current settings for your network.

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A login window opens.

3.

Enter the Orbi admin user name and password.

The user name is admin. The password is the one that you specified the first time that you logged in.

The user name and password are case-sensitive.

The BASIC Home page displays.

4.

Select ADVANCED > Advanced Setup > VLAN/Bridge Settings.

The VLAN / Bridge Settings page displays.

5.

Select the Enable VLAN/Bridge Group check box.

The page expands.

6.

Select the By VLAN tag group radio button.

The section expands.

7.

Click the Add button.

The Add VLAN Rule page displays.

8.

Specify the settings as described in the following table.

Field

Name

Description

Enter a name for the VLAN tag group.

The name can be up to 10 characters.

VLAN ID

Priority

Select the check box for a wired Ethernet port.

Enter a value from 1 to 4094.

Enter a value from 0 to 7.

If your device is connected to an Ethernet port on the router, select the Ethernet port check box that corresponds to the Ethernet port on the router to which the device is connected.

You must select at least one Ethernet port. You can select more than one port.

9.

Click the Add button.

The VLAN tag group is added.

10.

Click the Apply button.

Your settings are saved.

Set Up an IPTV Port to Lease an Intranet Port

You can set up the router to create an Internet Protocol television (IPTV) port that can lease an IP address from your IPTV service provider. Use this feature only if you subscribe to an IPTV service and your IPTV service requires an intranet address.

Some IPTV ports cannot work behind Network Address Translation (NAT) because the IPTV port requires an IP address within the Internet service provider’s network (intranet address).You can set up a bridge connection from the WAN to one of the LAN ports. When IPTV is connected through WiFi, the home router

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5.

Clear the Disable IGMP Proxying check box.

6.

Select the Support British Telecom (BT) IGMP Proxying check box.

7.

Click the Apply button.

Your settings are saved.

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84

Manage Your Network

This chapter describes the router settings for administering and maintaining your router and home network.

The chapter includes the following sections:

Update the Router and Satellite Firmware

Change the admin Password

Set Up Password Recovery

Recover the admin Password

View Router Status

View Satellite Status

View and Manage Logs of Router Activity

View Devices Connected to the Network or Edit Device Information

View Satellites Connected to the Network or Edit Satellite Information

Manage the Orbi Outdoor Satellite LED Lighting

Monitor Internet Traffic

Manage the Router Configuration File

Set Up Remote Management

Use Remote Access

Remotely Access Your Router Using the genie App

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Customize Internet Traffic Rules for Ports

8

You can use port forwarding and port triggering to set up rules for Internet traffic.You need networking knowledge to set up these features.

This chapter includes the following sections:

Port Forwarding to a Local Server

Port Triggering

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Key Features

  • Tri-band WiFi technology for fast and reliable connections
  • Dedicated backhaul channel for seamless data transfer
  • Compact and elegant design that blends into any home décor
  • Easy setup and management with the NETGEAR Orbi app
  • Seamless roaming between Orbi router and satellites

Related manuals

Frequently Answers and Questions

How do I set up the Orbi RBS20 satellite?
Plug the satellite into a power outlet and follow the instructions in the Orbi app or web interface.
Can I use multiple Orbi satellites to extend my network?
Yes, you can add multiple satellites to your Orbi system to create a mesh network that covers your entire home.
What is the range of the Orbi RBS20 satellite?
The range of the Orbi RBS20 satellite can vary depending on factors such as the size and layout of your home, but it is generally designed to extend the range of your network by up to 2,000 square feet.
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