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Bather Load
“Bather Load” is the term used to describe the number of people using a spa, combined with the length of usage, and the frequency of usage. All these factors have a great effect on the spa water. The higher the bather load, the more chemicals need to be added and a longer filtration time will be needed.
Recommendations are designed for spas with average bather load (3 to 4 people, 15 minutes of usage, three times a week at 100 degrees) If your bather load exceeds these guidelines, and you experience water quality problems, increase the amount of filtration first, (go to the next higher filtration number) then if water quality is still not adequate, consult the advice of your Cal Spas dealer for additional chemical or system recommendations. Be sure to give them your bather load information.
Ozonator
The ozone generator releases ozone into the spa water. You will still need to test for chlorine or bromine and occasionally replenish it to return the sanitizer level to the baseline. See page 83.
For spas without a circulation pump, pump 1 will run at low speed and the ozonator will run during filtration. You will need to increase your filtration to a minimum of six hours per day.
For spas with a circulation pump, the ozonator will run with the circulation pump.
The spa’s control system is factory-programmed with one filter cycle that will run in the evening when energy rates are often lower. The time and duration of the filter cycle can be set according to your needs. In addition, a second filter cycle can be enabled. Filtration time may need to be increased with heavy bather load.
See instructions for setting filtration cycles on page 71.
Always make sure water diverter valves are turned all the way to the left or right and never left in the center position during filtration cycles. When the diverter valve is in the center position, there is not enough suction from the pump in order to inject ozone into the spa. The ozonator will generate ozone, but it will not be injected into the water.
www.calspas.com
2018 Portable Spa
LTR20181035, Rev. C
Troubleshooting Water Clarity Problems
Problem
Cloudy Water
Water Odor
Probable Causes
Dirty filter
Excessive oils / organic matter
Improper sanitization
Suspended particles / organic matter
Overused or old water
Excessive organics in water
Improper sanitization
Low pH
Chloramine level too high
Low pH
Bacteria or algae growth
Buildup of oils and dirt
Chlorine Odor
Musty Odor
Organic Buildup /
Scum Ring Around
Spa
Algae Growth
Eye Irritation
Skin Irritation /
Rash
Stains
Scale
High pH
Low sanitizer level
Low pH
Low sanitizer level
Unsanitary water
Free chlorine level above 5 ppm
Total alkalinity and/or pH too low
High iron or copper in source water
High calcium content in water – total alkalinity and pH too high
Possible Solutions
Clean filter and run jet pump
Shock spa with sanitizer
Add sanitizer
Adjust pH and/or alkalinity to recommended range
Drain and refill the spa
Shock spa with sanitizer
Add sanitizer
Adjust pH to recommended range
Shock spa with sanitizer
Adjust pH to recommended range
Shock spa with sanitizer – if problem is visible or persistent, drain, clean and refill the spa
Wipe off scum with clean rag – if severe, drain the spa, use a spa surface and tile cleaner to remove the scum and refill the spa
Shock spa with sanitizer and adjust pH
Shock spa with sanitizer and maintain sanitizer level
Adjust pH
Shock spa with sanitizer and maintain sanitizer level
Shock spa with sanitizer and maintain sanitizer level
Allow free chlorine level to drop below 5 ppm before spa use
Adjust total alkalinity and/or pH
Use a stain and scale inhibitor
Adjust total alkalinity and pH – if scale requires removal, drain the spa, scrub off the scale, refill the spa and balance the water
Use a stain and scale inhibitor
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2018 Portable Spa
LTR20181035, Rev. C
www.calspas.com