requesting assistance or service. Whirlpool RTl4VK, RT14ZK

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requesting assistance or service. Whirlpool RTl4VK, RT14ZK | Manualzz

Requesting Assistance Or

Service

Before calling for assistance or service, please check ‘Troubleshooting” on page 24. It may save you the cost of a service call. If you still need help, follow the instructions below.

1. If you need assistance* . . .

Call our toil-free telephone number. Dial free from w anywhere in the U.S.A.: l-80044-ROPER

Ea

(1-800-447~737) and talk with one of our trained consuftants.

The consultant can instruct you in how to obtain satisfactory operation from your appliance or, if sen/ice is necessary, recommend a qualified service company in your area.

If you prefer, write to:

Mr. William Clark

Consumer Assistance Representative

Whirlpool Corporation

2000 North M-63

Benton Harbor, Ml 49022-2692

Please include a daytime phone number in your correspondence.

2. If you need service*

SERVICE

El

. . .

Contact the dealer from whom you purchased the appliance or the authorized servicer in your area. For help finding an authorized servicer in your area, call our toll-free number in Step 1.

3. If you need FSP replace- ment parts . . .

FSP is a registered trademark of Whirlpool

Corporation for quality parts. Look for this symbol of quality whenever you need a replacement part for your Roper@ appliance.

FSP replacement parts will fit right and work right, because they are made to the same exacting specifications used to build every new Roper appliance.

To locate FSP replacement parts in your area, refer to Step 2 or call our toll-free telephone number in Step 1.

4. If you are not satisfied with how the problem was solved . . .

l l

Contact the Major Appliance Consumer

Action Panel (MACAP). MACAP is a group of independent consumer experts that voices consumer views at the highest levels of the major appliance industry.

Contact MACAP only when the dealer, authorized servicer and Whirlpool have failed to resolve your problem.

Major Appliance Consumer Action Panel

20 North Wacker Drive

Chicago, IL 60606 l

MACAP will in turn inform us of your action.

*When asking for help or service:

Please provide a detailed description of the problem, your appliance’s complete model and serial numbers, and the purchase date. (See page 2.) This information will help us respond properly to your request.

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