Removal and replacement procedures for Customer Self-Repair parts. HP ZBook 15 Mobile Workstation, ZBook 15

Below you will find brief information for ZBook 15 Mobile Workstation. The ZBook 15 Mobile Workstation is a powerful workstation designed for professionals who need a powerful and portable device. It features a variety of features, including Intel Quad Core® i7 processors, NVIDIA® Quadro® graphics, and a variety of ports for connecting peripherals. The ZBook 15 Mobile Workstation is also designed to be very durable, with a ruggedized chassis and a spill-resistant keyboard.

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5 Removal and replacement procedures for Customer Self-

Repair parts

NOTE: The Customer Self-Repair program is not available in all locations. Installing a part not supported by the Customer Self-Repair program may void your warranty. Check your warranty to determine if Customer Self-Repair is supported in your location.

Component replacement procedures

NOTE: Please read and follow the procedures described here to access and replace Customer Self-

Repair parts successfully.

NOTE: Details about your computer, including model, serial number, product key, and length of warranty, are on the service tag at the bottom of your computer. See Service tag on page 16 for details.

This chapter provides removal and replacement procedures for Customer Self-Repair parts.

There are as many as 16 screws that must be removed, replaced, and/or loosened when servicing

Customer Self-Repair parts. Make special note of each screw size and location during removal and replacement.

Component replacement procedures 49

Battery

Description

9-cell, 100-WHr, 3.0-AHr, Li-ion battery

9-cell, 73-WHr, 2.2-AHr, Li-ion battery

8-cell, 83-WHr, 2.8-AHr, Li-ion battery

8-cell, 75-WHr, 2.8-AHr, Li-ion battery

Spare part number

634087-001

634089-001

708456-001

708455-001

Before removing the battery, follow these steps:

Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

Disconnect the power from the computer by unplugging the power cord from the computer.

Disconnect all external devices from the computer.

Remove the battery:

WARNING!

To reduce potential safety issues, use only the user-replaceable battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from HP.

CAUTION: Removing a user-replaceable battery that is the sole power source for the computer can cause loss of information. To prevent loss of information, save your work or shut down the computer through Windows before removing the battery.

Turn the computer upside down on a flat surface.

Slide the battery release latch (1) to release the battery.

NOTE: The battery release latch automatically returns to its original position.

Pivot the battery (2) upward.

50 Chapter 5 Removal and replacement procedures for Customer Self-Repair parts

Remove the battery (3) from the computer.

Reverse this procedure to install the battery.

Service cover

Description

Service cover

Spare part number

734278-001

Before removing the service cover, follow these steps:

Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

Disconnect the power from the computer by unplugging the power cord from the computer.

Disconnect all external devices from the computer.

Remove the battery (see Battery on page 50 ).

Remove the service cover:

Slide the service cover release latch to the left (1), and then remove the optional Phillips

PM2.0×4.5 screw (if the screw is being used) (2).

NOTE: If you want to use the optional screw, it is stored inside the service cover.

Slide the release latch again (3) to release the service cover.

Component replacement procedures 51

Slide the service cover toward the front of the computer (4), and then lift to remove the service cover (5).

Reverse this procedure to install the service cover.

Hard drive

NOTE: The hard drive spare part kit does not include the hard drive bracket or screws. These components are included in the Hard Drive Hardware Kit, spare part number 734280-001.

Description

1-TB, 5400-rpm, 9.5-mm

750-GB, 7200-rpm, 7.0-mm

500-GB, 7200-rpm, 7.0-mm

500-GB, 5400-rpm, 7.0-mm, FIPS

500-GB, 7200-rpm, 7.0-mm, self-encrypting

320-GB, 7200-rpm, 7.0-mm

Spare part number

676521-001

633252-001

703267-001

730946-001

703268-001

634862-001

Before removing the hard drive, follow these steps:

Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

Disconnect the power from the computer by unplugging the power cord from the computer.

Disconnect all external devices from the computer.

52 Chapter 5 Removal and replacement procedures for Customer Self-Repair parts

Remove the battery (see Battery on page 50 ).

Remove the service cover (see

Service cover on page 51 ).

Remove the hard drive:

Loosen the 3 hard drive captive screws (1).

Pull the hard drive tab (2) to the left to disconnect the hard drive.

Lift the hard drive (3), and then pull the hard drive out of the hard drive bay.

If it is necessary to disassemble the hard drive, perform the following steps:

a. Position the hard drive with the hard drive tab toward you.

b. Remove the four Phillips PM3.0×3.5 screws (1) that secure the hard drive bracket to the hard drive.

Remove the hard drive bracket (2) from the hard drive.

The hard drive bracket and screws are available in the Hard Drive Hardware Kit, spare part number 734280-001.

Component replacement procedures 53

Reverse this procedure to install the hard drive.

Optical drive

NOTE: The optical drive spare part kit includes a bezel and bracket.

Description

Blu-ray R/RE DVD±RW SuperMulti Double-Layer Drive

Blu-ray ROM DVD±RW SuperMulti Double-Layer Drive

DVD±RW SuperMulti Double-Layer Drive

DVD-ROM Drive

Hard drive upgrade bay

Spare part number

735600-001

735599-001

735602-001

735601-001

734298-001

Before removing the optical drive, follow these steps:

Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

Disconnect the power from the computer by unplugging the power cord from the computer.

Disconnect all external devices from the computer.

54 Chapter 5 Removal and replacement procedures for Customer Self-Repair parts

Remove the battery (see Battery on page 50 ).

Remove the service cover (see

Service cover on page 51 ).

Remove the optical drive:

Position the computer with the left side toward you.

Loosen the captive screw (1) that secures the optical drive to the computer.

Insert a thin tool into the optical drive tab access (2) and press the tab to the left to release the optical drive from the computer.

Remove the optical drive (3).

Reverse this procedure to install the optical drive.

Component replacement procedures 55

WWAN module

Description

HP hs3110 HSPA+ Mobile Broadband Module

HP lt4111 LTE/EV-DO/HSPA+ Mobile Broadband Module

HP lt4112 LTE/HSPA+ Mobile Broadband Module

Spare part number

723895-001

704030-001

704031-001

CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore device functionality, and then contact technical support.

Before removing the WWAN module, follow these steps:

Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

Disconnect the power from the computer by unplugging the power cord from the computer.

Disconnect all external devices from the computer.

Remove the battery (see

Battery on page 50 ).

Remove the service cover (see

Optical drive on page 54

Remove the WWAN module:

Disconnect the WWAN antenna cables (1) from the terminals on the WWAN module.

NOTE: The WWAN antenna cable labeled “5” connects to the WWAN module “Main” terminal labeled “5”. The WWAN antenna cable labeled “6” connects to the WWAN module

“Aux/GPS” terminal labeled “6”.

Remove the Phillips PM2.0×3.25 screw (2) that secures the WWAN module to the system board.

(The WWAN module tilts up.)

56 Chapter 5 Removal and replacement procedures for Customer Self-Repair parts

Remove the WWAN module (3) by pulling the module away from the slot at an angle.

NOTE: If the WWAN antenna cables are not connected to the terminals on the WWAN module, protective sleeves should be installed on the antenna connectors, as shown in the following illustration.

Reverse this procedure to install the WWAN module.

Component replacement procedures 57

Solid-state drive

Description

512-GB SATA-3 SSD

256-GB SATA-3 self-encrypting SSD

180-GB SATA-3 SSD

128-GB SATA-3 SSD

128-GB mSATA-3 SSD

32-GB mSATA flash cache SSD

Spare part number

738714-001

735598-001

735597-001

735596-001

735595-001

735594-001

Before removing the solid-state drive, follow these steps:

Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

Disconnect the power from the computer by unplugging the power cord from the computer.

Disconnect all external devices from the computer.

Remove the battery (see

Battery on page 50 ).

Remove the service cover (see

Service cover on page 51 ).

Remove the solid-state drive:

Remove the two Phillips PM2.0×3.5 screws (1) that secure the solid-state drive to the system board. (The solid-state drive tilts up.)

Remove the solid-state drive (2) by pulling the drive away from the slot at an angle.

58 Chapter 5 Removal and replacement procedures for Customer Self-Repair parts

Reverse this procedure to install the solid-state drive.

WLAN module

Description

Intel Centrino Advanced-N 6205 Combo Adapter

Intel Centrino Advanced-N 6235 Combo Adapter

Intel Dual Band Wireless-AC 7260 802.11 ac 2×2 WiFi + BT 4.0 Combo Adapter

Spare part number

695915-001

670292-001

710661-001

Before removing the WLAN module, follow these steps:

Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

Disconnect the power from the computer by unplugging the power cord from the computer.

Disconnect all external devices from the computer.

Component replacement procedures 59

Remove the battery (see

Battery on page 50 ).

Remove the service cover (see

Service cover on page 51 ).

Remove the WLAN module:

Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module.

NOTE: The WLAN antenna cable labeled “1” connects to the WLAN module “Main” terminal labeled “1”. The WLAN antenna cable labeled “2” connects to the WLAN module “Aux” terminal labeled “2”.

Remove the two Phillips PM2.0×3.0 screws (2) that secure the WLAN module to the system board. (The WLAN module tilts up.)

Remove the WLAN module (3) by pulling the module away from the slot at an angle.

NOTE: If the WLAN antenna cables are not connected to the terminals on the WLAN module, protective sleeves should be installed on the antenna connectors, as shown in the following illustration.

60 Chapter 5 Removal and replacement procedures for Customer Self-Repair parts

Reverse this procedure to install the WLAN module.

Primary memory module

Description

8-GB (PC3L, 12800, 1600-MHz)

4-GB (PC3L, 12800, 1600-MHz)

Spare part number

693374-001

691740-001

Update BIOS before adding memory modules

Before adding new memory, make sure you update the computer to the latest BIOS.

CAUTION: Failure to update the computer to the latest BIOS prior to installing new memory may result in various system problems.

To update BIOS:

Navigate to www.hp.com

Click Support & Drivers > click Drivers & Software.

In the Enter a product name/number box, type the computer model information, and then click Search.

Click the link for the computer model.

Select the operating system, and then click Next.

Under Step 2: Select a Download, click the BIOS link.

Click the link for the most recent BIOS.

Click the Download button, and then follow the on-screen instructions.

Before removing a memory module, follow these steps:

Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

Disconnect the power from the computer by unplugging the power cord from the computer.

Component replacement procedures 61

Disconnect all external devices from the computer.

Remove the battery (see

Battery on page 50 ).

Remove the service cover (see

Optical drive on page 54

Remove the memory module:

Spread the retaining tabs (1) on each side of the memory module slot to release the memory module. (The memory module tilts up.)

Remove the memory module (2) by pulling the module away from the slot at an angle.

Reverse this procedure to install a memory module.

Keyboard

For use in country or region

Keyboard with backlight and pointing stick (includes keyboard cable, backlight cable, and pointing stick cable):

For use in Belgium

For use in Brazil

For use in Bulgaria

733688-A41

733688-201

733688-261

For use in Canada

For use in the Czech Republic and Slovakia

For use in Denmark

Spare part number

733688-DB1

733688-FL1

733688-081

For use in country or region

For use in the Netherlands

For use in Northwest Africa

For use in Norway

For use in Portugal

For use in Romania

For use in Russia

For use in Saudi Arabia

Spare part number

733688-B31

733688-FP1

733688-091

733688-131

733688-271

733688-251

733688-171

62 Chapter 5 Removal and replacement procedures for Customer Self-Repair parts

For use in country or region Spare part number

733688-051

For use in country or region

For use in Slovenia For use in France

For use in Germany

For use in Greece

For use in Hungary

For use in Iceland

733688-041

733688-151

733688-211

733688-DD1

For use in South Korea

For use in Spain

For use in Sweden and Finland

For use in Switzerland

For use in India

For use in Israel

For use in Italy

For use in Japan

733688-D61

733688-BB1

733688-061

733688-291

For use in Taiwan

For use in Thailand

For use in Turkey

For use in the United Kingdom and Singapore

For use in Latin America 733688-161 For use in the United States

Keyboard with pointing stick (includes keyboard cable and pointing stick cable):

For use in Belgium

For use in Brazil

For use in Bulgaria

For use in Canada

For use in the Czech Republic and Slovakia

For use in Denmark

For use in France

For use in Germany

For use in Greece

For use in Hungary

For use in Iceland

For use in Israel

For use in Italy

For use in Japan

For use in Latin America

For use in the Netherlands

745663-A41

745663-201

745663-261

745663-DB1

745663-FL1

745663-081

745663-051

745663-041

745663-151

745663-211

745663-DD1

745663-BB1

745663-061

745663-291

745663-161

745663-B31

For use in Northwest Africa

For use in Norway

For use in Portugal

For use in Romania

For use in Russia

For use in Saudi Arabia

For use in Slovenia

For use in South Korea

For use in Spain

For use in Sweden and Finland

For use in Switzerland

For use in Taiwan

For use in Thailand

For use in Turkey

For use in the United Kingdom and Singapore

For use in the United States

Spare part number

733688-BA1

733688-AD1

733688-071

733688-B71

733688-BG1

733688-AB1

733688-281

733688-141

733688-031

733688-001

745663-FP1

745663-091

745663-131

745663-271

745663-251

745663-171

745663-BA1

745663-AD1

745663-071

745663-B71

745663-BG1

745663-AB1

745663-281

745663-141

745663-031

745663-001

Component replacement procedures 63

Before removing the keyboard, follow these steps:

Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

Disconnect the power from the computer by unplugging the power cord from the computer.

Disconnect all external devices from the computer.

Remove the battery (see

Battery on page 50 ).

Remove the service cover (see

Service cover on page 51 ).

Remove the optical drive (see

Optical drive on page 54 ).

Remove the keyboard:

Loosen the two captive screws that secure the keyboard to the computer.

Partially open the computer.

Rest and secure the computer on its left side.

64 Chapter 5 Removal and replacement procedures for Customer Self-Repair parts

Insert a thin tool into the keyboard release hole in the optical drive bay, and then press on the back of the keyboard until the keyboard disengages from the computer.

Turn the computer right-side up, with the front toward you.

Open the computer as far as it will open.

Lift the rear edge of the keyboard until it rests at an angle.

Swing the rear edge of the keyboard (1) up and forward until it rests upside down on the palm rest.

Release the zero insertion force (ZIF) connector (2) to which the keyboard cable is attached, and then disconnect the keyboard cable from the system board.

10.

Release the ZIF connector (3) to which the pointing stick cable is attached, and then disconnect the pointing stick cable from the system board.

NOTE: Step 11 applies only to computer models equipped with a keyboard with backlight.

11.

Release the ZIF connector (4) to which the backlight cable is attached, and then disconnect the backlight cable from the system board.

Component replacement procedures 65

12.

Remove the keyboard (5).

Reverse this procedure to install the keyboard.

66 Chapter 5 Removal and replacement procedures for Customer Self-Repair parts

Expansion memory module

Description

8-GB (PC3L, 12800, 1600-MHz)

4-GB (PC3L, 12800, 1600-MHz)

Spare part number

693374-001

691740-001

Update BIOS before adding memory modules

Before adding new memory, make sure you update the computer to the latest BIOS.

CAUTION: Failure to update the computer to the latest BIOS prior to installing new memory may result in various system problems.

To update BIOS:

Navigate to www.hp.com

Click Support & Drivers > click Drivers & Software.

In the Enter a product name/number box, type the computer model information, and then click Search.

Click the link for the computer model.

Select the operating system, and then click Next.

Under Step 2: Select a Download, click the BIOS link.

Click the link for the most recent BIOS.

Click the Download button, and then follow the on-screen instructions.

Before removing a memory module, follow these steps:

Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

Disconnect the power from the computer by unplugging the power cord from the computer.

Disconnect all external devices from the computer.

Remove the battery (see Battery on page 50 ).

Remove the service cover (see

Optical drive on page 54

Remove the memory module:

Spread the retaining tabs (1) on each side of the memory module slot to release the memory module. (The memory module tilts up.)

Component replacement procedures 67

Remove the memory module (2) by pulling the module away from the slot at an angle.

Reverse this procedure to install a memory module.

68 Chapter 5 Removal and replacement procedures for Customer Self-Repair parts

Key Features

Intel Quad Core® i7 processors
NVIDIA® Quadro® graphics
Variety of ports
Ruggedized chassis
Spill-resistant keyboard

Frequently Answers and Questions

What type of processor does the ZBook 15 Mobile Workstation have?

The ZBook 15 Mobile Workstation is equipped with Intel Quad Core® i7 processors.

What type of graphics card does the ZBook 15 Mobile Workstation have?

The ZBook 15 Mobile Workstation is equipped with NVIDIA® Quadro® graphics.

What are the key features of the ZBook 15 Mobile Workstation?

The ZBook 15 Mobile Workstation is a powerful workstation designed for professionals who need a powerful and portable device. It features a variety of features, including Intel Quad Core® i7 processors, NVIDIA® Quadro® graphics, and a variety of ports for connecting peripherals. The ZBook 15 Mobile Workstation is also designed to be very durable, with a ruggedized chassis and a spill-resistant keyboard.