Problems with the LAN Interface

Problem Corrective Action

Billion BIPAC 7402G 802.11g ADSL VPN Firewall Router

Can’t ping any PCs on Check the Ethernet LEDs on the front panel. The LED should be on for a the LAN. port that has a PC connected. If it is off, check the cables between your router and the PC. Make sure you have uninstalled any software firewall for troubleshooting.

Verify that the IP address and the subnet mask are consistent between the router and the workstations.

Chapter 5: Troubleshooting

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Billion BIPAC 7402G 802.11g ADSL VPN Firewall Router

APPENDIX A: Product Support and Contact

Information

Most problems can be solved by refer to the Troubleshooting section in the User’s Manual. If you cannot resolve the problem with the Troubleshooting chapter, please contact the dealer where you purchased this product.

Contact Billion

AUSTRALIA

http://www.billion.com.au/

©2005 Billion Electric Co., Ltd. PC Range P/L. All Rights Reserved.

WORLDWIDE

http://www.billion.com/

Mac OS is a registered Trademark of Apple Computer, Inc.

Windows 98, Windows NT, Windows 2000, Windows Me and Windows XP are registered Trademarks of Microsoft

Corporation.

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