Solutions to Common Problems. Ancona FREESTANDING RANGE GAS COOKTOP ELECTRIC OVEN

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Solutions to Common Problems. Ancona FREESTANDING RANGE GAS COOKTOP ELECTRIC OVEN | Manualzz

Solutions to Common Problems

IMPORTANT

Before calling for service, review this list. It may save you both time and expense. This list includes common experiences that are not the result of defective workmanship or material in your appliance.

Electrical Shock Hazard

Plug into a grounded 3 prong outlet.

Do not remove ground prong.

Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions can result in death, fire, or electrical shock.

NOTHING WILL OPERATE

Is the electrical supply disconnected?

Verify that electrical wires are connected to the mains properly. See “Electrical Connection” section. If the problem continues, contact a qualified technician.

Household fuse blown or circuit breaker tripped?

Replace the fuse or reset the circuit breaker. If the problem continues, contact a qualified technician.

Is the main or regulator gas shutoff valve in the off position?

See “Gas Connection” section.

Is the range properly connected to the gas supply?

Contact a qualified technician. See “Gas Connection” section.

SURFACE BURNERS WILL NOT OPERATE

Is this the first time the surface burners have been used?

Turn on any one of the surface burner knobs to release air from the gas lines.

Is the control knob set correctly?

Push in knob before turning to a setting.

Are the burner ports clogged?

See “Care and Cleaning” section.

SURFACE BURNERS ARE UNEVEN, YELLOW AND/OR NOISY

Are the burner ports clogged?

See “Care and Cleaning” section.

Are the burner caps positioned properly?

See “Placement of Burner Heads and Caps” section.

Is propane gas being used?

The range may have been converted improperly. Contact a qualified service technician. See

“Liquid Petroleum (Propane) Gas Conversion” section.

SURFACE BURNER MAKES POPPING NOISES

Is the burner wet?

Let it dry.

EXCESS HEAT AROUND COOKWARE ON COOKING SURFACE

Is the cookware the proper size?

Use cookware about the same size as the surface cooking area, element or surface burner.

Cookware should not extend more than ½" (1.3 cm) outside the cooking area.

COOKTOP COOKING RESULTS NOT WHAT EXPECTED

Is the proper cookware being used?

See “Surface Cooking Utensils” section.

Is the control knob set to the proper heat level?

See “Setting Surface Controls” section.

Is the range level?

Level the range. See the “Unpack Range / Install Leveling Feet and Back Panel” section.

OVEN WILL NOT OPERATE

Are the oven controls set correctly?

See “Setting Oven Controls” section.

COOLING FAN RUNS DURING BAKING AND BROILING

■ It is normal for the fan to automatically run while the oven is in use and for some time after to cool.

OVEN TEMPERATURE TOO HIGH OR TOO LOW

Was the oven preheated?

See “Cooking Instructions” section.

Are the racks positioned properly?

See “Cooking Instructions” section.

Is there proper air circulation around bakeware?

See “Cooking Instructions” section.

Is the batter evenly distributed in the pan?

Check that batter is level in the pan.

Is the proper length of time being used?

Adjust cooking time.

Has the oven door been opened while cooking?

Oven peeking releases oven heat and can result in longer cooking times.

Are baked items too brown on the bottom?

Move rack to higher position in the oven.

Are pie crust edges browning early?

Use aluminum foil to cover the edge of the crust and/or reduce baking temperature.

NO SPARK WHEN LIGHTING BURNER

Electrical supply - The electrical wires or the plug are not connected well.

Connect with electrical power again. If the problem continues, contact a qualified technician.

Burner - The burner is not installed correctly.

Install the burner again. See “Placement of Burners and Caps” section.

Spark pin - Ignition electrode and the hole are not placed well.

Install the burner again. See “Placement of Burners and Caps” section.

THE FIRE GOES OUT ONCE RELEASING THE KNOB

Safety valve - Knob not pressed down long enough.

Press and turn the knob again and keep 3 to 5 seconds after the burner has been lit.

BURNER WON’T IGNITE OR BURNS UNEVENLY

Gas valve - The valve is not open.

Make sure the valve is completely open.

Gas pipe - There may be air in the gas pipe.

Ignite repeatedly until flame catches.

Burner cap

The burner cap is not placed correctly. o Replace the burner cap.

Some holes in the lid are stocked. o Clean the holes of the lid.

Spark pin - The spark pin is wet or contaminated by the food.

Clean and dry the spark pin..

Gas connecting pipes - The gas connecting pipes are stocked or squashed.

Contact a qualified technician. Adjust or change the connecting pipes.

THE FLAME GOES OUT DURING OPERATION

Thermocouple

The safety device is contaminated. o Clean the thermocouple.

The flame is so little that it can’t touch the thermocouple o Adjust the flame a little bigger. See the “Proper Burner Adjustments” section.

STRANGE SMELL

Gas leaking -

Contact a qualified technician

The gas supply pipe is old and broken. o The main burner is not lit.

Change the gas supply pipe. o Ignite again after there is no strange smell.

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