Quick Reference. Vodavi XTS-IP IP, XTSc-IP IP, IP 7008D, IP 7024D, IP-24DH, XTSc-IP 158 Pages
Quick Reference. Vodavi XTS-IP IP, XTSc-IP IP, IP 7008D, IP 7024D, IP-24DH, XTSc-IP
Add to My manuals158 Pages
Below you will find brief information for telephone system XTS-IP IP, telephone system XTSc-IP IP, IP phone IP-24DH, IP phone IP 7008D, IP phone IP 7024D. The Vodavi XTS-IP & XTSc-IP systems feature extensive functionality including call transfer, call forward, call park, speed dial, call pickup, conference calling, intercom, and voice mail.
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122
Q U I C K R E F E R E N C E
Volume Control
Worksheets
30 Flexible Button Programming Worksheet
10
13
16
1
4
7
25
28
19
22
11
14
17
2
5
8
26
29
20
23
12
15
18
3
6
9
27
30
21
24
XTS-IP / XTSc-IP Station User Guide December 2005
Volume Control
Speed Dial Bin Programming Worksheet
BIN 9000
BIN 9001
BIN 9002
BIN 9003
BIN 9004
BIN 9005
BIN 9006
BIN 9007
BIN 9008
BIN 9009
BIN 9010
BIN 9011
BIN 9012
BIN 9013
BIN 9014
BIN 9015
BIN 9016
BIN 9017
BIN 9018
BIN 9019
123
XTS-IP / XTSc-IP Station User Guide December 2005
124 Volume Control
IP Phone 24 Flexible Button Programming Worksheet
9
10
7
8
11
12
4
5
6
1
2
3
21
22
19
20
23
24
16
17
18
13
14
15
XTS-IP / XTSc-IP Station User Guide December 2005
Volume Control
Default Numbering Plan
125
Function Code
911 Alert / Trouble Notification View/
Delete (reqs btn)
Account Code (reqs btn)
ACD Call Factor* (reqs btn)
608/608+FLASH
627
580+[UUU]+[FFF]
ACD Call Qualifier button* 570+[#]
ACD Call Qualifier button* - one touch 570+[YYY]
ACD CIQ Display Btn*
(specific ACD grp) (reqs btn)
ACD CIQ Pickup
579+[UUU]
585+[UUU]
ACD Group* (group 1-32, XTSc-IP = grps
1-16 only)
550-565 = grps 1-16
534-549 = grps 17-32
ACD Help* (digital reqs btn)
ACD Member Status*
ACD Overflow Avail/Unavail*
ACD Login (Primary)*
ACD Login (Secondary)*
ACD Logout (Primary)*
ACD Logout (Secondary)*
ACD Supervisor Display*
574
573
578
572+[UUU]+[UUUU]
582+[UUU]+[UUUU]
571
581
577+[UUU]
ACD Supervisor Login*
ACD Supervisor Logout*
ACD Supervisor Monitor
ACD Supervisor Station Status
ACD*/UCD Avail/Unavail
ACD*/UCD CIQ Sta Display (any grp)
576+[UUU]+[UUUU]
575+[UUU]
583
586
566
567+[UUU] l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l
XTS-IP / XTSc-IP Station User Guide December 2005
126 Volume Control
Function Code
ACD*/UCD Wrapup End (reqs btn)
Answering Machine Ring
Answering Machine Speaker
584
654+[0] or
8665 if Alt Dial Plan
654+[1] or
8666 if Alt Dial Plan
0
606
Attnd
Attnd Clear Alarm (T-1)
Attnd CO Line Ext (Off-Net) Fwd
Attnd Custom Message
Attnd Day/Night/Special (reqs btn)
Attnd Directory List Programming
Attnd Disable Outgoing CO Line
Attnd Override (reqs btn)
Attnd Setting Time and Date
Attnd Unavailable
603+[NNN]+[YYYY]
694+[XX]+message
631 (DND key)
693
602+press CO line btn
601
692+date & time
607
Attnd Voice Mail Alarm Clear 656
Background Music (Ch 3=MPB2/MPBE);
(n/a for IP Phones)
632+[0, 1, 2, or 3]
Call Back
Call Coverage - Non-Ring (reqs btn)
Call Coverage - Ringing (reqs btn)
Call Forward
Call Forward - External (Off-Net)
Call Forward - Follow Me
Call Park (groups 1-14)
Call Park - Personal
622
647+[XXX]
646+[XXX]
640+[C]
[640]+[ ]+[YYYY]
642+[XXX]+[C]+dest
430-437 = grps 1-8
424-429 = grps 9-14
438 l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l
XTS-IP / XTSc-IP Station User Guide December 2005
Volume Control 127
Function Code
Call Park - Station
Call Park Pickup - Station
439+[XXX]
#6+[XXX]
Call Park Pickup - System (groups 1-14) #430-#437 = grps 1-8
#424-#429 = grps 9-14
Call Pickup (reqs btn)
Caller ID Display (Answered Calls)
Caller ID Display (Unans Calls)
Caller ID Name/Number (reqs btn)
#0
659
635
653
Calling Forward Override 5#+[XXX]+press[B]
Calling Sta Handsfree Mode Override 7#+[XXX]
Calling Sta Tone Mode Override
Camp On (8 btn)
6#+[XXX]
620
Clear Call Fwd, DND, Personal Msg
CO Line (Idle) Direct Access
662
88+[LLL] or 8888+[LLL] if Alt Dial Plan
CO Line Grp Access Code (grp 0-23)
CO Line Grp Access Code (all grps)
CO Line Queue
CO Line Queue Cancel
Conference (8 btn) (reqs btn)
Dial-By-Name
Directory Dial
Do Not Disturb
Door Opener
DTMF Receiver Test
Executive Override
800-823
824
621
626
624
6
680
631
665
657
625 l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l
XTS-IP / XTSc-IP Station User Guide December 2005
128 Volume Control
Function Code
Flash (Centrex) (8-btn digital)
Headset Mode
HTP (8-btn digital)
Hunt Group (group 1-8)
In and Out Button (reqs btn)
Intercom Button (reqs btn)
Keyset Mode
Last Number Redial
LCR (E911 active on CO Line)
LCR (if active) or CO Line Group 1
Loop Key (reqs btn)
Message Wait Answer
Modem
Modem - Voice Mail Access
Mute
Name in Display
Night Service (reqs btn)
690
604
Off Hook Voice Over (reqs btn); (n/a for
IP Phones)
628
663
499
498
629
700
760-762
Page - All Call
Page - Ext Zone All/1, or 2
( XTSc-IP uses 761 only)
Page - XTS-IP Internal Zones 1-20, All
Page - Meet Me (Answer)
Personal Messages
701-720, 721
770
633+[ZZ]
660
634
667
450-457
644
645
648+[#, ]
650
800
9
89 or
8889 if Alt Dial Plan l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l
XTS-IP / XTSc-IP Station User Guide December 2005
Volume Control 129
Function Code
Release Button (reqs btn)
Repeat Redial
641
643
Ring Down / Hot Line / Off-Hook Pref 691+[BB]
Ring Tone (n/a for IP Phones) 695+[RR]
Save Number Redial
School Zone
SLT Conference Park
SLT Directed Call Pickup
SLT Message Wait
SLT Speed Dial
[SPEED]+[ ]
630
664
#1
623
668+[YYYY]
SLT Speed Programming
SLT Volume
Speed Dial
Station Numbers (Fixed)
661+[YYYY]
638+[V]
[SPEED]+[YYYY]
100-195 XTS-IP (MPB1)
100-351 XTS-IP (MPB2)
100-419 XTS-IP (MPBE)
100-591 XTS-IP (MPBE w/Alt. Dial Plan)
100-157 XTSc-IP
Station/Port Fixed Number
Station Relocate / Hot Desk
Stop Trace
UCD Group (grp 1-16)
Unanswered CO Call Transfer
Universal Day/Night Answer
Voice Mail Group (grp 1-8)
VM One Touch Record (reqs btn)
611
636+[XXX]
658
550-565
639
#5
440-447
649+[VVV] l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l
XTS-IP / XTSc-IP Station User Guide December 2005
130 Volume Control
Function
VM Pse/Res Rec (Dig VM) (reqs btn)
Voice Mailbox Btn (reqs btn)
Voice MB Btn - Remote (reqs btn)
Code
655
460-467+[VMID]
468+[VMID] l l l l l l
TABLE LEGEND
B = Button w/ feature code:
622 = Call Back
620 = Camp On
625 = Exec Override
623 = Message Wait
628 = OHVO
BB = Button Number
C = Call Forward Condition Code
6 = All Calls
7 = No Answer
8 = Busy
9 = Busy/No Answer)
= Off-Net (for Follow Me only)
FFF = ACD* Call Factor (000-999)
LLL = CO Line Number
MMMM = 2- to 4-digit Mailbox Number
NNN = CO Line Group Access Code of group to be forwarded
801- 823 = CO Group 1-23
824 = All CO Groups
RR = Ring Tone Number (00-36)
UUU = ACD Group 1-32* for XTS-IP
(550-565 = groups 1-16, 534-549 = groups 17-32) or ACD Group 1-16* for XTSc-IP (550-565 = groups
1-16)
UUUU = ACD Supervisor/Agent ID Code
(0000-9999)
V = Volume Control Level (0-9)
VVV = Voice Mail Group Number (440-447)
XX = Custom Message Number (21-30)
XXX = Intercom Station Numbers
YYY = Last 3 digits of Speed Dial Bin Numbers
000-099 (for use with ACD Call Qualifier)
YYYY = Speed Dial Bin Numbers
(9000-9999=XTS IP, 9000-9099= XTSc IP)
ZZ = Personalized Messages
* Available with optional software
XTS-IP / XTSc-IP Station User Guide December 2005
Digital Telephone Quick Reference Card
FIXED FEATURE BUTTONS
• CAMP ON* -- Enables you to alert a busy party that an outside line is on hold and waiting for them.
• CONF* -- Used to establish and build conference calls.
• FLASH* -- Used to terminate an outside call and restore dial tone without having to hang up the handset. It is also used to transfer calls behind a PBX or Centrex within those systems.
• FWD* -- Allows you to forward your calls to another station.
• HOLD-- Enables you to place an outside caller on hold.
• H-T-P* -- Allows the user to select the ICM signaling mode: Handsfree, Tone, or Privacy.
• MSG* -- Allows you to initiate a message waiting indication at stations that are busy, unattended, or in Do Not Disturb.
Vodavi Telephone Systems
(Message Waiting Callback request left at your station is indicated by a flashing MSG WAIT LED.)
• MUTE -- Allows you to switch the built-in microphone on or off when using the speakerphone, or the handset microphone when using the handset.
• ON/OFF -- Enables you to make a telephone call without lifting the handset. It turns the telephone on and off when using the speakerphone.
• SPEED -- Provides you with access to speed dialing, save number redial and last number redial. This button is also used to access flexible button programming.
• TRANS -- Used to transfer an outside call from one station to another.
• VOLUME BAR -- Allows the user to adjust speakerphone and handset volume.
* = Button is not available on 8-button model
CALL FORWARDING
1. Press the ON/OFF button, then press the FWD button or dial [640].
2. Dial the desired Call Forward code:
[6] = All Calls [7] = No Answer [8] = Busy
[9] = Busy/No Answer [ ] = Off-Net
3. Dial station number where calls are to be forwarded. Confirmation tone sounds.
4. Replace handset or press ON/OFF button.
ESTABLISHING A CONFERENCE
» Only stations that have the Conference feature enabled will be able to initiate a Conference.
1. Lift the handset.
2. Select intercom station or dial desired outside party. When called party answers, press CONF.
3. Add next conference party by selecting another outside line or intercom station.
4. Press CONF button again and repeat previous step in a cycle, until all parties are contacted.
5. When last party answers, press CONF twice.
All parties are connected.
TERMINATING A CONFERENCE
If a Supervised Conference … conference initiator can replace handset or press ON/OFF.
If an Unsupervised Conference … press flashing
CONF button while on-hook.
UNSCREENED TRANSFER
1. Press TRANS button and dial station number.
2. When the called extension begins to signal, hang up to transfer the call.
3. Replace handset or press ON/OFF button.
SCREENED TRANSFER
While connected to an outside line:
1. Press station button where call is to be transferred (if programmed on your phone), or press the TRANS button and dial the desired station number.
(The called extension signals according to the intercom signal switch position.)
2. When that extension answers, announce transfer.
3. Hang up to complete transfer.
LEAVING A MSG WAITING INDICATION
If you dial a station that is busy, unattended, or in
Do Not Disturb, you can leave a message waiting indication.
1. Press the ON/OFF button.
2. Dial the desired intercom station. A busy tone or DND tone is heard.
3. Press the MSG button. The called party’s MSG button LED will flash slowly.
4. Press the ON/Off button to end the call.
Digital Telephone Quick Reference Card
PLACING AN OUTSIDE LINE ON HOLD
• If system is programmed for Exclusive Hold
Preference, press the HOLD button once for
Exclusive Hold or twice for System Hold.
• If your system is programmed for System Hold
Preference, press the HOLD button once for
System Hold or twice for Exclusive Hold.
STORING SPEED NUMBERS
1. Press the SPEED button twice.
2. Dial the speed bin location.
• 9000 to 9019 = Station Speed numbers
• 9020 to 9999 = System Speed numbers
(XTSc = 9020-9099)
3. Dial desired telephone number.
4. Press the SPEED button.
5. Press ON/OFF to end speed dial programming.
To clear an existing speed bin:
1. Press the SPEED button twice.
2. Dial the speed bin location.
3. Press SPEED again. Confirmation tone sounds.
DIALING A SPEED NUMBER
1. Press SPEED and dial the speed bin location, or press preprogrammed speed bin button.
2. When called party answers, pick up handset or use speakerphone.
DIRECTORY DIALING
Users with display telephones may view a list of individuals on the telephone system and have the system automatically dial that person.
Directory Dialing may also be used to transfer a call from one station to another.
1. Dial the Directory List dial code [680], or press the DIRECTORY DIAL flexible button.
2. Press a button on the keypad once, twice, or three times, to represent the letter of the alphabet, to begin viewing the list of names.
3. Scroll through the Directory List to select a name as follows:
• Press [ ] to scroll to next entry, or
• Press [#] to scroll to previous entry.
4. Press SPEED at the desired name to automatically dial the destination station or outside phone number (via Speed Dial).
Vodavi Telephone Systems
TO TRANSFER A CALL USING DIRECTORY
DIALING
1. Press the TRANS button.
2. Dial Directory Dial Code [680], or press the DIRECTORY DIAL flexible button.
3. Press digit associated with person’s name.
When name displays, press SPEED to automatically dial the station.
4. Press ON/OFF to complete transfer.
» Calls may only be transferred to internal stations.
PROGRAMMING FLEXIBLE BUTTONS
1. Press SPEED twice.
2. Press flexible button to be programmed.
3. Dial desired code from the following chart.
Confirmation tone sounds.
4. Press ON/OFF.
All Call Page (Internal & External)700
Call Back 622
Call Park Location - XTS (Sys) 424-437
Call Park Location - XTSc (Sys) 430-437
Call Park Location (Station)
Directory Dial
Do Not Disturb
Extension Numbers
439+[XXX]
680
631
100-419
External All Call Page
(All External Zones - XTS only)
Ext Pg - Zones 1 or 2
(only Zone 1 XTSc)
100-157 (XTSc)
760
76+[1 or 2]
Internal Pg (XTS) - Zones 1-20, All701-720, 721
Internal Pg (XTSc) - Zones 1-8, All701-708, 709
Line Queue
Personal Park
621
438
Speed Dial Access
Save Number Redial
[ SPEED ]+[ YYYY ]
[ SPEED ]+[ ]
VM Group Pilot Numbers 440-447
______________________________________
XXX = Station Extension Numbers
YYYY = Speed Dial Bin Numbers
To erase a flexible button:
1. Press SPEED twice.
2. Press flexible button to be erased.
3. Press FLASH. Confirmation tone sounds.
4. Press ON/OFF.
Vodavi Large Screen Telephone
Large Screen Display Features
The digital 30-button model provides a 7-line by 16-character display with 10 Soft Keys, a
MENU key, and UP/DOWN scroll keys.
DIRECTORY
SPEED DIAL
PARK PICKUP
MUSIC
FEATURES
DND
LNR
MENU
STA XXX
MMM DD YY HH:MMx
PAGE
1
GHI
4
PRS
7
*
TUV
8
0
ABC
2
JKL
5
WXY
9
#
DEF
3
MNO
6
VOLUME
HTP
TRANS CONF
CAMP ON
FWD
MUTE
MSG
FLASH
SPEED
ON/OFF HOLD
MIC
Feature/Button Descriptions
1.
Soft Keys -- used to access specific features and functions.
2.
LARGE Screen -- designed to provide a 7-line by
16- character viewing area.
3.
MENU Key -- toggles between main menu screen and monthly calendar.
4.
PAGE Up/Down Keys -- used to advance to the
NEXT and PREVIOUS option screens available.
5.
DSS Console -- provides access to 30 flexible feature/functions.
6.
Fixed Feature Keys -- used to access specific fixed feature/ functions.
7.
VOLUME Control Bar -- used to adjust level of tones, background music, ringing, receiver volume, and display contrast.
8.
ON/OFF Key -- used to make a call without lifting the handset.
9.
HOLD Key --used to place calls on hold and to retrieve held calls.
10. MICrophone -- used to talk with other party without using the handset.
Quick Reference Card
Using the Soft Keys
Calendar Mode -- When in idle mode, the default monthly calendar will display, or you can press the MENU soft key.
M M M Y Y Y Y
⌧
S U N M O N T U E S W E D T H U R S F R I S AT
1 2 3 4 5
6 7 8 9 1 0 1 1 1 2
1 3
2 0
2 7
1 4
2 1
2 8
1 5
2 2
2 9
1 6
2 3
3 0
1 7
2 4
3 1
1 8 1 9
2 5 2 6
STA XXX
MMM DD YY HH:MMx
Main Menu -- To access the main menu at any time, press the MENU soft key.
⌧
D I R E C TO R Y
D N D
S P E E D D I A L
PA R K P I C K U P
M U S I C
F E AT U R E S
S TA X X X
M M M D D Y Y H H : M M x
To select a main menu option:
L N R
Press… Display shows…
DIRECTORY ABC
DEF
GHI
JKL
MNO
Then… press the soft key associated with the desired number.
SPEED
DIAL
» Use PAGE UP/DN keys to display the previous or next 5 names in Directory.
» To scroll through the list, press the [ ] key to view the previous entry, or [#] to view the next entry.
Enter Bin Number dial the bin number associated with desired external phone number.
Wait for number to display before pressing SPEED button.
PARK
PICKUP
PARK 1
PARK 2
PARK 3
PARK 4
PARK 5 select desired Park location where call is holding (1-5). Press
PG DN key to select
PARK locations 6-8.
MUSIC BGM1
BGM2
BGM OFF
FEATURES CALL FWD
PAGE INTERNAL
PAGE EXTERNAL
VOICE MAIL
MORE select background music option.
select one of the features listed.
Vodavi Large Screen Telephone
After selecting FEATURES on the main menu, the following options will display:
Call Forward
Press… Then select … Display will show…
CALL FWD All
Busy
No Answer
Busy/No Answer
Off Net*
Sta
Voice Mail
Operator
ACD/UCD
Hunt
* If Off-Net is selected, enter desired bin number.
If you select…
Sta
Then… dial desired station number.
Voice Mail
Operator
ACD/UCD
Hunt select VM group (1-5). To access groups 6-8, press PG DOWN key.
display shows a “Forwarded to XXX” message & the main menu returns.
select ACD/UCD group (1-5). To access group 6-16, press PG
DOWN key.
choose Hunt group (1-5). To access groups 6-8, pressPG DOWN key.
Page -- Internal/External
Press… Then select…
PAGE INTERNAL Page Zone (ALL Call or Zones
1-4). To access Page Zones 5-8, press PG DOWNkey.
PAGE EXTERNAL Page Zone (ALL Call or 1-2).
More
Press…
MORE
Then select…
Messages
Headset Enable
Headset Disable
UNA/UDA
More
Messages Clear | On Vacation | Return AM
Return PM | Return Tomorrow
Press PG DN key to access these messages:
Return Next Week
On Trip
In Meeting
At Home
On Break
At Lunch
More Ans Machine Ring
Ans Machine Spkr
Ans Machine Off
Quick Reference Card
Voice Mail
Press…
VOICE MAIL
Then select… desired VM group (1-5). To access group 6-8, press PG DOWN key.
NOTE -- To access these voice mail options, a
digital voice mail system must be in use.
Enter password to access these VM options:
Press…
RETRIEVE MSGS
Forward
Forward Add
Preamble
SEND MSG
CHANGE GREETING
CHANGE PASSWORD
CHANGE NAME
Then select…
Delete
Reply
Skip
Call Back
Save
Forward
Replay
Forward Msg As Is
Forward Add Preamble
Cancel
Continue
Hear
Cancel
Re-Record
Re-Record
Append
OK
Hear
Cancel
Dial [6] to select one of the following options:
Private
Cancel
Future
Urgent
Confirm
Send a new greeting, password, or name by entering the change.
Page/Queue Displays (for LCR)
When receiving an internal/external page, display will show the “MEET ME” option.
When queuing for a line, the screen will display the “QUE CNL” option.
If already in queue & a page is received, display shows both “MEET ME & QUE CNL”.
⌧
D I R E C TO R Y
S P E E D D I A L
PA R K P I C K U P
M U S I C
F E AT U R E S
S TA X X X
M M M D D Y Y H H : M M x
D N D
L N R
M E E T M E
Q U E C N L
Vodavi IP-24DH Telephones
- - - - - - - FIXED FEATURE BUTTONS - - - - - - -
CONF -- Used to establish conference calls.
DND (do not disturb) -- Prevents calls from ringing at your station when you are on a call or busy. Also used to activate a Page Block feature.
FLASH -- Used to end an outside call and restore dial tone without hanging up.
FWD -- Allows you to forward your calls to another destination.
HOLD -- Enables you to place calls on hold and to retrieve held calls.
ICM -- Not used at this time.
MUTE -- Allows you to switch the built-in microphone on or off when using speakerphone, or the handset microphone when using handset.
Quick Reference Card
MSG / CALLBK - Used for Auto-Callback to a phone that left a text msg, or to acess voice messages.
PGM -- Used as a rotary to select mode of operation: Handsfree (LED not lit), Tone (LED lit solid), or Privacy (LED blinking).
REDIAL -- Used to dial last number dialed.
SAVE -- Not used at this time.
SPEAKER -- Used to make a call without lifting the handset. Serves as an ON/OFF button.
SPEED -- Provides access to Speed Dialing, Save
Number Redial, and Last Number Redial. Also used to access flexible button programming.
TRANS -- Used to transfer an intercom or outside call from one station to another.
VOLUME -- Allows you to adjust speakerphone and handset volume.
CALL FORWARDING
1. Press the FWD button,
-or- dial feature code [640].
2. Dial the desired Call Forward code:
[6] = All Calls [7] = No Answer [8] = Busy
[9] = Busy/No Answer [ ] = Off-Net
3. Dial the station number where calls are to be forwarded. Confirmation tone sounds.
4. Replace handset or press the SPEAKER button.
ESTABLISHING A CONFERENCE
Only those stations that have the Conference feature enabled will be able to initiate a Conference.
1. Lift the handset.
2. Select intercom station or dial desired outside party. When called party answers, press CONF.
3. Add the next conference party by selecting another outside line or intercom station.
4. Press CONF again and repeat previous step in a cycle, until all parties are contacted.
5. When last party answers, press CONF twice.
All parties are connected.
TERMINATING A CONFERENCE
If a Supervised Conference … the person that initiated the conference can replace the handset or press the SPEAKER button.
If an Unsupervised Conference … press the flashing CONF button while on-hook.
LEAVING A MESSAGE WAITING INDICATION
If you dial a station that is busy, unattended, or in
DND, you can leave a message waiting indication.
1. Press the SPEAKER button.
2. Dial the desired intercom station. A busy tone or DND tone is heard.
3. Press the MSG button. The called party’s MSG button LED will flash slowly.
4. Press the SPEAKER button to end the call.
TRANSFER - Unscreened
1. Press TRANS and dial desired station number.
2. When the called extension begins to signal, hang up to transfer the call.
3. Replace handset or press the SPEAKER button.
TRANSFER - Screened
While connected to an outside line:
1. Press the station button where the call is to be transferred (if programmed on your phone),
-or- press TRANS and dial the station number.
(The called extension signals according to the intercom signal switch position.)
2. When extension answers, announce transfer.
3. Hang up to complete transfer.
Vodavi IP-24DH Telephones
PLACING AN OUTSIDE LINE ON HOLD
• If system is programmed for Exclusive Hold
Preference … press HOLD once for Exclusive
Hold or twice for System Hold.
• If system is programmed for System Hold
Preference … press HOLD once for System Hold or twice for Exclusive Hold.
STORING SPEED NUMBERS
1. Press the SPEED button twice.
2. Dial the speed bin location.
• 9000 to 9019 = Station Speed numbers
• 9020 to 9999 = System Speed numbers
(XTSc = 9020-9099)
3. Dial the desired telephone number.
4. Press the SPEED button.
5. Press the SPEAKER button to end speed dial programming.
To clear an existing speed bin:
1. Press the SPEED button twice.
2. Dial the speed bin location.
3. Press the SPEED button again. Confirmation tone sounds.
DIALING A SPEED NUMBER
1. Press SPEED and dial the speed bin location, -
or- press preprogrammed speed bin button.
2. When called party answers, pick up the handset or use the speakerphone.
DIRECTORY DIALING
1. Dial the Directory List dial code [680],
-or- press DIRECTORY DIAL flexible button.
2. Press a button on the keypad once, twice, or three times, to represent the letter of the alphabet, to begin viewing the list of names.
3. Scroll through Directory List to select name using [ ] or [#] for next or previous entry.
4. Press the SPEED button at the desired name to automatically dial the destination station or outside phone number (via Speed Dial).
To transfer a call using Directory Dialing:
1. Press TRANS & dial Directory Dial Code [680], -
or- press DIRECTORY DIAL flexible button.
2. Press digit linked to person’s name. When name displays, press SPEED to dial station.
3. Press SPEAKER button to complete transfer.
(Transfer applies to internal stations only.)
Quick Reference Card
PROGRAMMING FLEXIBLE BUTTONS
1. Press SPEED twice, then press flexible button to be programmed.
2. Dial the desired code from the following chart.
Confirmation tone sounds.
3. Press the SPEAKER button.
All Call Page ( Internal & External ) 700
Call Back 622
Call Park Location - XTS ( Sys ) 424-437
Call Park Location - XTSc ( Sys ) 430-437
Call Park Location ( Station ) 439+[ XXX ]
Call (Park) Pickup #6+[ XXX ]
Caller ID Review (Answered) 659
Caller ID Review (Unanswered) 635
Camp On (8-Btn and IP Phone) 620
Clear Call Fwd, DND, Pers Msg 662
CO Line (idle) Direct Access 88+[ LLL ] or if Alt Dial Plan 8888+[ LLL ]
CO Line Grp Access Code
(grp 0-23)
800-823
CO Line Grp Access Code (All) 824
CO Line Queue
Directory Dial
Extension Numbers
621
680
100-419
100-157 ( XTS
C
)
760 External All Call Page
(All External Zones - XTS only)
External Page - Zones 1 or 2 76+[1 or 2]
(only Zone 1 for XTSc)
Headset Mode 634
In and Out Button (reqs btn) 644
Internal Pg (XTS) - Zones 1-20, All701-720, 721
Internal Pg (XTSc) - Zones 1-8, All701-708, 709
Line Queue 621
Personal Park
Save Number Redial [
438
SPEED ]+[ ]
Speed Dial Access [ SPEED ]+[ YYYY ]
VM Group Pilot Numbers 440-447
_____________________________________
LLL = Line Number
XXX = Station Extension Numbers
YYYY = Speed Dial Bin Numbers
To erase a flexible button:
1. Press the SPEED button twice.
2. Press the flexible button to be erased.
3. Press FLASH. Confirmation tone sounds.
4. Press SPEAKER button to end programming.
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Key Features
- Call transfer
- Call forward
- Call park
- Speed dial
- Call pickup
- Conference calling
- Intercom
- Voice mail
Frequently Answers and Questions
How do I transfer a call?
How do I forward my calls?
How do I park a call?
How do I access speed dial?
How do I pick up a call?
How do I start a conference call?
How do I use the intercom?
How do I access voice mail?
Related manuals
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Table of contents
- 1 Station User Guide
- 2 Revisions/Copyright
- 5 Contents
- 23 About This User Guide
- 24 Features/Operations
- 24 911 Alert
- 25 Account Codes
- 25 Using Account Codes
- 25 Verified Account Codes
- 26 Account Codes - Traveling COS (Verified)
- 27 ACD/UCD
- 27 ACD Call Factor
- 28 ACD Call Qualifier
- 29 ACD Help
- 30 ACD Calls In Queue Status Display
- 31 ACD Calls in Queue Pickup
- 31 ACD Login/Logout
- 33 ACD Member Status
- 33 ACD Overflow Available/Unavailable
- 34 ACD Supervisor Display
- 35 ACD Supervisor Login/Logout
- 36 ACD Supervisor Monitor with Barge-In
- 37 ACD Supervisor One-Touch Record
- 37 Supervisor Station Status
- 38 ACD/UCD Available/Unavailable
- 38 ACD/UCD Wrapup End
- 39 UCD Calls In Queue Display
- 39 UCD Overflow Station Forward
- 40 Alternate Dial Plan
- 41 Answering Machine Emulation
- 41 Notification Methods
- 42 Attendant Features
- 42 Attendant Clear Alarm
- 42 Attendant CO Line External (Off-Net) Forward
- 43 Attendant Custom Message
- 44 Attendant Day/Night/Special
- 45 Attendant Directory List Programming
- 48 Attendant Disable Outgoing CO Line
- 49 Attendant Override
- 49 Attendant Setting Time and Date
- 50 Attendant Speed Dial - System Storing
- 51 Attendant Unavailable
- 51 Attendant Voice Mail Alarm Clear
- 52 Background Music (Optional)
- 53 Call Back
- 54 Call Coverage
- 56 Call Forward
- 57 Call Forward - External (Off-Net)
- 58 Call Forward - Follow Me
- 60 Call Park
- 60 Call Park - Personal
- 61 Call Park - Station
- 62 Call Park - System
- 63 Call Pickup
- 63 Directed Call Pickup
- 64 Group Call Pickup
- 65 Call Transfer
- 65 Executive/Secretary Transfer
- 65 PBX/Centrex Transfer
- 66 Screened Transfer
- 66 Transfer Search
- 67 Unanswered CO Call Transfer
- 67 Unscreened Transfer
- 67 Trunk-To-Trunk Transfer
- 68 Caller ID Display
- 68 Caller ID Display (Answered Calls)
- 69 Caller ID Display (Unanswered Calls)
- 70 Caller ID Name/Number
- 70 Calling Forward Override
- 71 Calling Station Handsfree Mode Override
- 71 Calling Station Tone Mode Override
- 72 Camp On
- 73 CO Line - Access
- 74 CO Line Queue
- 75 Conference
- 75 Conference Combinations
- 75 Conference Procedures
- 78 Dial-By-Name
- 79 Directory Dial
- 81 Do Not Disturb / Page Block
- 83 Door Opener
- 83 Executive Override
- 84 Flash
- 84 Flash Key on Intercom
- 84 Flexible Button Programming
- 85 Group Listening
- 86 Headset Mode
- 87 Hot Desk
- 88 In and Out Button
- 88 Intercom
- 88 Using an Intercom Button
- 89 Answering an Intercom Call
- 90 Intercom Transfer
- 91 Intercom Calls
- 92 IP Phone
- 93 IP7008D Phone Characteristics
- 95 IP7024D Phone Characteristics
- 100 Keyset Mode
- 101 Last Number Redial
- 102 LCR Operation
- 103 Loop Key
- 103 Mailbox Buttons
- 104 Message Wait
- 106 Modem
- 106 Voice Mail Modem Access
- 106 Telephone System Modem Access
- 106 Mute
- 107 Name In Display
- 108 Night Service
- 108 Off-Hook Voice Over (OHVO)
- 111 Outside Calls
- 111 Placing an Outside Line on Hold
- 111 Answering a Recall
- 111 Answering an Outside Call
- 111 Placing an Outside Call
- 112 Paging
- 113 Paging - Meet Me
- 113 Personalized Messages
- 113 Pre-assigned Messages
- 114 Custom Messages
- 115 Date and Time Entry Messages
- 117 Scrollable Canned Messages
- 118 Personal Messages Flexible Button
- 119 PBX/Centrex Codes on a Flex Button
- 119 Release Button
- 119 Redial
- 119 Last Number Redial
- 120 Save Number For Redial
- 120 Redial a Saved Number
- 120 Repeat Redial
- 121 Ring Down/Hot Line/Off-Hook Preference
- 122 Ring Tone
- 124 School Zone
- 125 Speakerphone
- 126 Speed Dial
- 128 System Speed Dial Access
- 128 Station/Port Fixed Number
- 129 Station Relocate
- 130 Text Messaging (Silent Response)
- 131 Trouble Notification
- 133 Universal Day/Night Answer
- 134 Voice Mail
- 134 Call Forwarding to Voice Mail Groups
- 134 Retrieving Voice Messages
- 134 Voice Mail Transfer with ID Digits
- 135 Voice Mailbox Button
- 135 Voice Mail Group Button
- 135 Voice Mail Group Access
- 136 Voice Mail One-Touch Recording
- 138 Voice Mail (Flash-Based) Quick Reference
- 139 Voice Mail (Flash-Based) Quick Start
- 140 Voice Mail (Hard Drive-Based) Quick Reference
- 141 Voice Mail (Hard Drive-Based) Quick Start
- 142 Volume Control
- 24 User Tools
- 10 Digital Telephone Features
- 10 30-Button Executive Telephone
- 12 8-Button Executive Telephone
- 14 8-Button Enhanced Telephone (Non-Display)
- 16 IP Telephone Features
- 16 IP-24DH Telephone
- 18 IP7008D Telephone
- 20 IP7024D Telephone
- 144 Quick Reference
- 144 Worksheets
- 147 Default Numbering Plan
- 153 Station QRCard
- 155 Large Screen QRCard
- 157 IP-24DH QRCard