Appendices. Avocent DSView, Equinox Console Manager CCM4850 CCM4850 CCM4850

291

A P P E N D I C E S

Appendices

Appendix A: Technical Support

Our Technical Support staff is ready to assist you with any installation or operating issues you encounter with your Avocent product. If an issue should develop, follow the steps below for the fastest possible service:

1.

Check the pertinent section of the manual to see if the issue may be resolved by following the procedures outlined.

2.

Check our web site at www.avocent.com/support to search the knowledge base or use the online service request.

3.

Call the Avocent Technical Support location nearest you.

292 DSView Installer/User Guide

Appendix B: TCP and UDP Ports

The DSView software client accesses the server and performs commands using a standard web browser. The communication protocol used between the client web browser and the server is the

HTTPS protocol. By default, TCP/IP port 443 is used for HTTPS connections, but you may change the port using the DSView Server Network Properties window.

NOTE: The port used for the HTTPS connection may be changed using the DSView Server Network Properties window. The HTTPS port must be specified in the web browser URL if changed from the default (port 443). See

Server Properties on page 49 for more information.

DSView software clients may communicate with the DSView software server through a standard connection or using a proxy server. By default, TCP/IP port 1078 is used for proxied connections.

If a proxy connection has not been created, TCP ports 22, 2068 and 8192 must be configured as open on your firewall.

DS1800 digital switch and DSR switch ports

A user may initiate a KVM session with a target device on a DS1800 digital switch or DSR switch by clicking KVM Session for the appropriate target device or by clicking the KVM Session icon or text from a Unit Overview window.

The client contacts the DSView software server, which checks the permissions of the target device.

If the logged in user has permissions to establish Video Viewer sessions to the selected target device, the server will establish a connection to the DS1800 digital switch or DSR switch using

TCP/IP port 3871 to authorize the session. The KVM data is sent to the DS1800 digital switch or

DSR switch using ports 8192 and 3871. Port 8192 contains the video portion of the KVM data. Port

2068 contains the keyboard and mouse portion of the KVM data.

In a non-proxied connection, the video data from port 8192 and the keyboard and mouse data from

port 2068 are sent directly from the client to the DS1800 digital switch or DSR switch. Figure B.1

illustrates the ports used with a non-proxied DS1800 digital switch or DSR switch connection.

UDP port 3211 is used by the DSView software server to initialize the IP configuration of DS1800 digital switches and DSR switches. TCP/IP port 3211 is also used by the DSView software server to perform management functions on DS1800 digital switches and DSR switches, such as configuring settings.

NOTE: When using a non-proxied connection, video performance over a slower network connection may be less than optimal. Since certain color settings (such as grayscale) use less network bandwidth than others (such as

Best Color), changing the color settings may increase video performance. For optimal video performance over a slower network connection, a color setting such as grayscale/Best Compression or Low Color/High Compression

is recommended. See Adjusting color depth on page 181 for more information.

Appendices 293

DSView Software Client

DSView Software Server

TCP/IP

HTTPS

Port 443

TCP/IP

Port 2068

Keyboard/

Mouse

TCP/IP

Port 8192

Video

TCP/IP

HTTPS

Port 443

UDP

Port 3211

Firewall with

Tunnel

TCP/IP

Port 3211

TCP/IP

Port 3871

Router

TCP/IP

Port 8192

DSR Switch

TCP/IP

Port 2068

Figure B.1: Ports Used with a DS1800 Digital Switch or DSR Switch Connection (KVM) Without Proxy

In a proxied connection, communication with TCP/IP ports 8192 and 2068 occurs between the server and the DS1800 digital switch or DSR switch instead of directly between the client and the

DS1800 digital switch or DSR switch. The client receives information by communicating back and

forth with the server using port 1078. Figure B.2 illustrates the ports used with a proxied DS1800

digital switch or DSR switch connection.

294 DSView Installer/User Guide

DSView Software Client TCP/IP

HTTPS

TCP/IP

Port 1078

DSView Software Server

UDP

Port 3211

TCP/IP

HTTPS

TCP/IP

Port 1078

KVM

TCP/IP

Port 3211

TCP/IP

Port 3871

Firewall with

Tunnel

Router

TCP/IP

Port 8192

TCP/IP

Port 2068

DSR Switch

Figure B.2: Ports Used with a DS1800 Digital Switch or DSR Switch Proxy Server Connection (KVM)

If the user wishes to establish a session with another port on the DS1800 digital switch or DSR switch, the same process is used.

For debugging purposes, connection details may be seen by using the console port to place the

DS1800 digital switch or DSR switch into Debug mode.

CPS and CCM appliance ports

Like a DS1800 digital switch or DSR switch, a CPS or CCM appliance may use a non-proxied or a proxied connection. CPS and CCM appliances use a Secure Shell Protocol (SSH).

The client contacts the server, which checks the permissions of the target device. If the logged in user has permissions to establish sessions to the selected target device, the server will establish a connection to the appliance using TCP/IP port 3871 to authorize the session.

In a non-proxied SSH connection, the client communicates directly with the appliance using port

22. Figure B.3 illustrates the ports used with a non-proxied CPS/CCM appliance connection.

DSView Software Client

Appendices 295

TCP/IP

HTTPS

DSView Software Server

Firewall with

Tunnel

TCP/IP

HTTPS

TCP/IP

Port 22

SSH

UDP

Port 3211

TCP/IP

Port 3211

TCP/IP

Port 3871

Router

TCP/IP

Port 22

CPS Appliance or CCM Appliance

Figure B.3: Ports Used with a CPS or CCM Appliance Connection (Serial) Without Proxy

In a proxied connection, communication between the DSView software server and CPS or CCM appliance occurs over port 22. The SSH connection between the client and the DSView software

server is tunneled over port 1078. Figure B.4 illustrates the ports used with a proxied CPS or CCM

appliance connection.

296 DSView Installer/User Guide

DSView Software Client TCP/IP

HTTPS

TCP/IP

Port 1078

DSView Software Server

TCP/IP

HTTPS

Port 443

TCP/IP

1078

Serial

Firewall with

Tunnel

UDP

Port 3211 TCP/IP

Port 3211

TCP/IP

Port 3871

TCP/IP

Port 22

Router

CPS Appliance or CCM Appliance

Figure B.4: Ports Used with a CPS or CCM Appliance Proxy Server Connection (Serial)

DSView software server ports

The DSView software server uses the HTTPS port for communication with clients and spoke servers. Changes made to the browse list through the DSView management software are transmitted back to the DSView software server host, which refreshes its browse list view over the

TCP/IP port 443 connection. Changes to the DSView management software are also copied to and from the DSView software hub server over the specified HTTPS port.

Generic appliance ports

If you are using a generic appliance in your DSView software system, you may use a Telnet connection through TCP/IP port 23, or an HTTP connection through TCP/IP port 80. The connection is made directly between the client and the generic appliance.

DSView Software Client

TCP/IP

HTTPS

Appendices 297

DSView Software Server

TCP/IP

Port 23

HTTP

Port 80

Generic Appliance

Figure B.5: Generic Appliance Session Ports

If Active Directory or LDAP external authentication is being used within your DSView software system, TCP/IP ports 389 and 636 are used for connections between the DSView software server and the external authentication server. Port 389 is typically used for non-SSL connections and port

636 is used for SSL connections. You may configure the ports used by an Active Directory or

LDAP external authentication server using the Authentication Service Connection Settings

window. See Managing Authentication Services on page 58 for more information.

298 DSView Installer/User Guide

External authentication ports

DSView Software Client

TCP/IP Port 389

LDAP/AD

(No SSL)

TCP/IP

HTTPS

TCP/IP Port 636

LDAP/AD

(SSL)

DSView Software Server

UDP Port 88

AD (Kerberos)

UDP Port 1812

RADIUS

External

Authentication

Server (Optional)

TCP/IP Port 49

TACACS+

TCP/IP Port 139

NT

Figure B.6: External Authentication Server Ports

SNMP ports

A DS1800 digital switch, DSR switch, CPS appliance or CCM appliance may be configured to send SNMP traps to the DSView software server in addition to an external SNMP manager.

DSView Software Server

UDP

Port 162

DSR Switch, CPS Appliance or CCM Appliance

Figure B.7: Ports Used by SNMP (No External SNMP Manager)

Appendices 299

If an external SNMP manager has been added to your DSView software system, communication occurs between the SNMP manager and the DS1800 digital switch, DSR switch, CPS appliance or

CCM appliance as shown in Figure B.8.

SNMP Manager (Optional)

TCP/IP

Port 162

TCP/IP

Port 161

DSR Switch, CPS Appliance or CCM Appliance

Figure B.8: Ports Used by SNMP (with External SNMP Manager)

DSI5100 IPMI proxy appliance ports

If a DSI5100 appliance is being used within your DSView software system, TCP/IP ports 3871 and

3502 are used for connections between the DSView software server and the DSI5100 proxy appliance. Port 3871 is used for certificate exchanges and port 3502 is used for data exchanges.

UDP port 623 is used for communications between the DSI5100 proxy appliance and any configured BMCs. When a BMC is selected for viewing in the DSView management software using the IPMI Viewer window, TCP/IP port 443 is used for communication between the DSView management software and the server.

300 DSView Installer/User Guide

DSView Software Client

TCP/IP

HTTPS

DSView Software Server

UDP

Port 3211

TCP/IP

HTTPS

Port 443

Firewall with

Tunnel

Router

TCP/IP

Port 3871

TCP/IP

Port 3502

DSI5100 Proxy Appliance

UDP

Port 623

Target

Device

Figure B.9: Ports Used by DSI5100 Appliances

Appendices 301

Appendix C: DSR Remote Operations Software

NOTE: The DSR Remote Operations software is supported only on the following DSR switches: DSR1020,

1021, 1022, 1024, 1030, 1031, 2020, 2030, 2035, 4020, 4030, 8020, 8030 and 8035 switches.

The DSR Remote Operations software provides a subset of DSView management software functionality that allows access to a supported DSR switch when an Ethernet connection is not available. For example, if you are in a branch office and your Ethernet network is down, you may still access your remote server network by attaching a v.34, v.90 or v.92-compatible modem to the modem port on a supported DSR switch for KVM access, administration and flexible server management control from anywhere in the world.

The following DSView management software operations are supported:

• Establishing a KVM session to a target device connected to the switch

• Controlling the power sockets of an SPC device attached to the DSR switch power port

• Rebooting the switch

• Retrieving and displaying the switch version

All other DSView management software options (including using virtual media) are not available when using the DSR Remote Operations software.

The following Video Viewer window commands are not available when using the DSR Remote

Operations software:

• Displaying connected user information

• Creating, editing, copying and deleting macros

NOTE: Only the default Windows and Sun macro groups are available when using the Remote

Operations software.

• Background refresh

An external modem must be attached to the PPP modem interface of the DSR switch to use the

DSR Remote Operations software. A modem/PPP dial-up connection must be established before the DSR Remote Operations software may be started, run or executed. The dial-up connection options should be set to 115200 baud, 8 bits, 1 stop bit, no parity and enabled hardware flow control. The remote operations application must be started within the authentication time-out specified in the Terminal Applications menu of the DSR switch or the PPP (modem) link will be disconnected. See the DSR Switch Installer/User Guide for more information.

Once a modem dial-up connection is established with the switch, select Start - Programs - Avocent

DSView 3.0 - DSR Remote Operations on a client computer containing the software.

Log in using a valid username and password to establish a DSR Remote Operations software session with the DSR switch over the modem link.

The DSR Remote Operations software uses an SSL-based connection to the DSR switch to authenticate the user.

302 DSView Installer/User Guide

If the DSView software server is unreachable, the switch will use its internal database to perform remote authentication. If the internal database of the DSR switch fails to authenticate the user when a login is attempted, or the user does not log in before the specified time-out of the DSR switch, the modem connection will be disconnected.

NOTE: Users may be managed within the internal database of the DSR switch using the PPP Configuration menu. See the installer/user guide for your DSR switch for more information.

DSR Switch

Modem

Telephone

Network

DSView

Software Server

(Authentication)

Ethernet

Analog User

(OSCAR Interface)

DSR Remote

Operations Client

Figure C.1: Using the DSR Remote Operations Software with a DSR Switch

See Installing the DSR Remote Operations Software (Optional) on page 43 for more information.

DSR Remote Operations window features

When you have launched the software and successfully logged in, the DSR Remote Operations

window will display the list of DSView software servers connected to the DSR switch. Figure C.2 shows the DSR Remote Operations window areas, and descriptions follow in Table C.1.

Appendices 303

A

B

E

D

C

Figure C.2: DSR Remote Operations Window

Table C.1: DSR Remote Operations Descriptions

B

C

Letter

A

D

E

Description

Menu bar: Allows you to access many of the features in the DSR Remote Operations window.

Toolbar: Provides shortcut buttons for quickly accessing commands in the Tools menu.

Status Bar: Displays the tips for selected menu items and the progress of operations.

Content Area: Use this area to display information from the DSR switch and control and start

DSView software sessions to the DSR switch.

Side Navigation Bar: Displays the DSR switching system information you wish to access, which displays in the Content Area.

Content area views

The items displayed in the content area of the DSR Remote Operations window will vary, depending on which link has been selected in the side navigation bar.

Servers view

When Servers is selected, a list of servers attached to the switch will appear. The following items for each server will appear in the content area:

• Name - The name of the server

• Port - The switch port to which the server is attached

304 DSView Installer/User Guide

• EID - The Electronic ID (EID) number of the DSRIQ module attached to the server

Figure C.3: DSR Remote Operations Window (Servers View)

Specific icons also appear in the Server view. These icons are outlined in Table C.2.

Table C.2: DSR Remote Operations Content Area Icons (Servers View)

Icon Description

A target device that is powered up and has no established KVM Video Viewer sessions

A target device that has an active KVM Video Viewer session

A target device that is not powered up

A target device that is powered up but cannot establish a KVM connection because the path to the target device is blocked (for example, a cascade switch has only one user port and that port is already connected to another target device)

Power view

Selecting Power in the side navigation bar of the DSR Remote Operations window will display a list of SPC device sockets attached to the switch and their powered up or powered down status.

Appendices 305

Figure C.4: DSR Remote Operations Window (Power View)

Specific icons also appear in the Power view. These icons are outlined in Table C.3.

Table C.3: DSR Remote Operations Content Area Icons (Power View)

Icon Description

The SPC device socket is powered up

The SPC device socket is powered down

Version view

Selecting Version in the side navigation bar of the DSR Remote Operations window will display version information for the switch.

306 DSView Installer/User Guide

Figure C.5: DSR Remote Operations Window (Versions View)

Before you begin

The following actions should be performed before using the DSR Remote Operations command:

• Ensure that the switch is configured. See the installer/user guide for the DSR switch for more information.

• Ensure that users have been added to the internal database of the DSR switch. If the DSView software server is not available, the appliance database is used for appliance authentication. If neither are available, authentication cannot be performed for the switch and an error will be displayed by the DSR Remote Operations software. See the installer/user guide for the DSR switch for more information.

• Ensure that an external modem is attached to the modem port of the DSR switch. The modem port should have auto-answer turned off (typically a modem’s default setting).

• Ensure that the PC containing the client interface has dial-up software and that the software is configured properly. See the operating system documentation for more information.

• Ensure that you are using one of the following supported operating systems: Windows NT 4.0

Workstation or Server with Service Pack 6a or later; Windows 2000 Workstation or Server with Service Pack 2 or later; or Windows XP Home Edition or Professional.

To use the DSR Remote Operations command:

1.

Establish a dial-up connection to the switch from the PC containing the DSR remote operations software.

Appendices 307

NOTE: Windows displays a dialog box that prompts the user for a username and password when a dial-up connection is established. It is not necessary to enter a username or password in the dialog box. When this dialog box appears, click OK to close the dialog box.

2.

Once the connection has been established, select Start - Programs - Avocent DSView 3.0 - DSR

Remote Operations to start the DSR Remote Operations software on the PC. The Login dialog box will appear.

The switch will disconnect the modem connection if a user does not log in within the time period specified by the authentication time-out value. The default authentication time-out value (120 seconds) may be changed using the Terminal Applications menu. See the installer/ user guide for the DSR switch for more information.

The DSR switch will attempt to contact the DSView software server to authenticate the user. If the DSView software server is unavailable, the switch will use its internal database to authenticate the user.

3.

Type the username and password to which you wish to connect and then click OK. If authentication is successful, the DSR Remote Operations window will open.

NOTE: The switch will disconnect the modem connection if there is no activity on the modem connection for the time period specified by the inactivity time-out value. The default inactivity time-out value (15 minutes) may be changed using the Terminal Applications menu. See the installer/user guide for the DSR switch for more information.

Rebooting a switch

NOTE: Users with a User level account may not reboot a switch.

To reboot the switch:

1.

In the menu bar, select Tools - Reboot Appliance. A confirmation dialog box will appear.

2.

Click Yes to reboot the switch.

-or-

Click No to cancel the operation.

Managing servers

Use the Servers view to manage servers attached to the switch. See Servers view on page 303 for

more information.

To display the Servers view:

In the menu bar, select View - Servers.

-or-

In the side navigation bar, click Servers.

308 DSView Installer/User Guide

To refresh the Server view:

In the menu bar when the Servers view is displayed, select View - Refresh.

To connect to a server:

NOTE: Users with a User level account may connect to a server only when given access to a switch. See Built-in

User Groups on page 22 for more information.

From the Servers view, select a server and select Tools - Connect from the menu bar.

-or-

Select a server and click the Connect toolbar button.

-or-

Right-click on a server and select Connect from the shortcut menu.

A Video Viewer window will open. See Using the Video Viewer on page 171 for more information.

The following operations are unavailable when using the DSR Remote Operations command:

• Sharing (see Connecting to an existing KVM session on page 267 for more information)

•

Stealth connections (see Connecting to an existing session on page 173 for more information)

• Scan Mode (enabled when two or more Video Viewer windows are open)

• Macro Creation (Macros - Configure from the Video Viewer window menu bar)

• View Connected Users (View - Connected Users from the Video Viewer window menu bar)

Managing SPC device sockets

Users with User level account privileges cannot change the power state of SPC device sockets. See

Built-in User Groups on page 22 for more information.

Use the Power view to manage SPC device sockets attached to the switch. See Power view on page 304 for more information.

To display the Power view:

In the menu bar, click View - Power.

-or-

In the side navigation bar, click Power.

To refresh the Power view:

Select View - Refresh from the menu bar when the Power view is displayed.

To power up an SPC device socket:

1.

Click Power in the side navigation bar. A list of SPC device sockets attached to the switch will appear in the content area.

2.

Select an SPC device socket that has not been powered up and select Tools - Power On from the menu bar.

Appendices 309

-or-

Select an SPC device socket that has not been powered up and click the Power On toolbar button.

-or-

Right-click on an SPC device socket that has not been powered up and select Power On from the shortcut menu.

The SPC device socket will power up and the icon for the SPC device socket in the content area will change.

To power down an SPC device socket:

1.

Click Power in the side navigation bar. A list of SPC device sockets attached to the switch will appear in the content area.

2.

Select an SPC device socket that has not been powered down and select Tools - Power Off from the menu bar.

-or-

Select an SPC device socket that has not been powered down and click the Power Off toolbar button.

-or-

Right-click on an SPC device socket that has not been powered down and select Power Off from the shortcut menu.

The SPC device socket will power down and the icon for the SPC device socket in the content area will change.

To cycle the power of an SPC device socket:

1.

Click Power in the side navigation bar. A list of SPC device sockets attached to the switch will appear in the content area.

2.

Select an SPC device socket that is powered up and select Tools - Cycle Power from the menu bar.

-or-

Select an SPC device socket that is powered up and click the Cycle Power toolbar button.

-or-

Right-click on an SPC device socket that is powered up and select Cycle Power from the shortcut menu.

The SPC device socket is powered down, then powered up and the icon for the SPC device socket in the content area will change accordingly.

Displaying switch version information

To display switch version information:

In the menu bar, select View - Versions.

310 DSView Installer/User Guide

-or-

In the side navigation bar, click Version. The versions of the following items will appear in the content area:

• Application

• Boot

• Digital/Application

• Digital/Hardware

• Hardware

To refresh the Versions view:

In the menu bar when the Versions view is displayed, select View - Refresh.

Exiting DSR Remote Operations

To exit DSR remote operations:

In the menu bar, select File - Exit.

Appendices 311

Appendix D: Terminal Emulation

This appendix contains information about the keys, sequences, encoding and decoding for the

DSView management software terminal emulation modes when using the Telnet Viewer. Encode refers to how the client interface processes typed keys. Decode refers to how the client interface processes data coming from the target device.

The terminal emulation mode is set by selecting Options - Session Properties in the Telnet Viewer window and then using the Terminal Emulation drop-down menu in the Session Properties dialog

box. See Customizing Session Properties on page 212 for more information.

VT terminal emulation

Table D.1 lists the VT key and keypad numeric codes. Avocent encodes all applicable keys as

numeric; decoding is not supported.

Table D.1: VT Key and Keypad Numeric Codes

5

6

3

4

1

2

Key

0

7

8

9

- (dash)

, (comma)

. (period)

Enter

5

6

3

4

1

2

Keypad Numeric Code

0

7

8

9

- (dash)

, (comma)

. (period)

Same as Return key

312 DSView Installer/User Guide

VT100+ terminal emulation

The VT100+ emulation provides compatibility with the Microsoft headless server EMS serial port interface. The DSView software Telnet Viewer VT100+ terminal emulation works identically to

VT100, with the exception of support for the function keys listed in Table D.2.

Table D.2: VT100+ Function Key Support

Function

Home

End

Insert

Delete *

Page Up

Page Down

F1 **

Sequence

<Esc> h

<Esc> k

<Esc> +

<Esc> -

<Esc> ?

<Esc> /

<Esc> 1

Function

F4 **

F5

F6

F7

F8

F9

F10

Sequence

<Esc> 4

<Esc> 5

<Esc> 6

<Esc> 7

<Esc> 8

<Esc> 9

<Esc> 0

F2 **

F3 **

<Esc> 2

<Esc> 3

F11

F12

<Esc> !

<Esc> @

* ASCII, VT52, VT100, VT102, VT220 and VT320 modes send hex 7F when the Delete key is pressed.

** VT100, VT102, VT220 and VT320 modes map the F1-F4 keys to the PF1-PF4 keys.

VT102 terminal emulation

VT102 terminal emulation works identically to VT100 with additional support for decoding

receive codes as described in Table D.3.

Table D.3: VT102 Receive Codes

VT102 Receive Code

Delete Character (DHC)

Insert Line (IL)

Delete Line (DL)

Action

Deletes n characters starting with the character at the current cursor position, and moves all remaining characters left n positions. n spaces are inserted at the right margin.

Inserts n lines at the line where the cursor is currently positioned. Lines displayed below the cursor position move down. Lines moved past the bottom margin are lost.

Deletes n lines starting with the line where the cursor is currently positioned. As lines are deleted, lines below the cursor position move up.

Appendices 313

VT100 terminal emulation

Table D.4 lists the VT100 special key and control (

Ctrl ) key combinations and indicates Avocent encoding/decoding support, where Yes = supported and No = not supported.

Table D.4: VT100 Special Keys and Control Keys

Ctrl+I

Ctrl+J

Ctrl+K

Ctrl+L

Ctrl+M

Ctrl+N

Ctrl+O

Ctrl+P

Ctrl+Q

Ctrl+A

Ctrl+B

Ctrl+C

Ctrl+D

Ctrl+E

Ctrl+F

Ctrl+G

Ctrl+H

Keys

Return

Linefeed

Backspace

Tab

Spacebar

Esc

Ctrl+Spacebar

05

06

07

08

01

02

03

04

09

20

1B

00

Hex Code

0D

0A

08

0D

0E

0F

10

11

09

0A

0B

0C

HT

LF

VT

FF

CR

SO

SI

DLE

DC1 or XON

SOH

STX

ETX

EOT

ENO

ACK

BELL

BS

HT

(SP)

Esc

NUL

Function Mnemonic

CR

LF

BS

Yes/Yes

Yes/Yes

Yes/No

Yes/No

Yes/No

Yes/No

Yes/No

Yes/No

Yes/No

Yes/No

Yes/No

Yes/No

Yes/No

Yes/No

Yes/No

Yes/Yes

Yes/Yes

Encode/Decode

Yes/Yes

Yes/Yes

Yes/Yes

Yes/Yes

Yes/Yes

Yes/No

Yes/No

314 DSView Installer/User Guide

Table D.4: VT100 Special Keys and Control Keys (Continued)

Ctrl+X

Ctrl+Y

Ctrl+Z

Ctrl+[

Ctrl+\

Ctrl+]

Ctrl+^

Ctrl+_

Keys

Ctrl+R

Ctrl+S

Ctrl+T

Ctrl+U

Ctrl+V

Ctrl+W

Hex Code

12

13

14

15

16

17

18

19

1A

1B

1C

1D

1E

1F

FS

GS

RS

US

CAN

EM

SUB

Esc

Function Mnemonic

DC2

DC3 or XOFF

DO4

NAK

SYN

ETB

Yes/No

Yes/No

Yes/No

Yes/No

Yes/No

Yes/No

Yes/No

Yes/No

Encode/Decode

Yes/No

Yes/No

Yes/No

Yes/No

Yes/No

Yes/No

Table D.5 lists the VT100 ANSI mode and cursor keys for set and reset modes. Encoding and

decoding is supported for all the cursor keys listed.

Table D.5: VT100 ANSI Set and Reset Mode Cursor Keys

Cursor Key

Up

Down

Right

Left

Mode Reset

Esc [ A

Esc [ B

Esc [ C

Esc [ D

Mode Set

Esc O A

Esc O B

Esc O C

Esc O D

Appendices 315

Table D.6 lists the VT100 PF1-PF4 key definitions. Encoding of each listed key is supported;

decoding is not applicable.

Table D.6: VT100 PF1-PF4 Key Definitions

Key

F1

F2

F3

F4

Code Sequence

Esc [ O P

Esc [ O Q

Esc [ O R

Esc [ O S

Table D.7 lists the ANSI mode control sequences for VT100 terminal emulation and indicates

Avocent encoding/decoding support, where Yes = supported and No = not supported.

Table D.7: VT100 ANSI Mode Control Sequences

Esc # 8

Esc # 3

Esc # 4

Esc # 6

Esc Z

Esc =

Esc >

Esc [ Ps q

Esc 8

Control Sequence

Esc [ Pn; Pn R

Esc [ Pn D

Esc [ Pn B

Esc [ Pn C

Esc [ Pn; Pn H

Esc [ Pn A

Esc [ Pn c

Definition

Cursor Position Report

Cursor Backward

Cursor Down

Cursor Forward

Cursor Position

Cursor Up

Device Attributes

Screen Alignment Display

Double Height Line - Top Half

Double Height Line - Bottom Half

Double Width Line

Identify Terminal

Keypad Application Mode

Keypad Numeric Mode

Load LEDs

Restore Cursor

No/Yes

No/No

No/No

No/No

No/No

No/No

No/No

No/No

No/Yes

Encode/Decode

No/No

No/Yes

No/Yes

No/Yes

No/Yes

No/Yes

No/No

316 DSView Installer/User Guide

Esc [ <sol> x

Esc 7

Esc [ Pn; Pn r

Esc # 5

Esc [ 2; Ps y

Esc [ Ps n

Esc [ Ps J

Esc [ Ps K

Esc H

Esc [ Pn; Pn f

Esc D

Esc E

Esc M

Esc c

Esc [ Ps; Ps;..;Ps 1

Esc ( A

Esc ) A

Esc ( B

Esc ) B

Esc ( 0

Esc ) 0

Table D.7: VT100 ANSI Mode Control Sequences (Continued)

Control Sequence

Esc [ <sol>; <par>;

Esc ( 1

Esc ) 1

Esc ( 2

Definition

Report Terminal Parameters <nbits>; <xspeed>;

<rspeed>; <clkmul>; <flags>x

Request Terminal Parameters

Save Cursor

Set Top and Bottom Margins

Single Width Line

Invoke Confidence Test

Device Status Report

Erase in Display

Erase in Line

Horizontal Tabulation Set

Horizontal and Vertical Position

Index

Next Line

Reverse Index

Reset to Initial State

Reset Mode

Select Character Set GØ U.K.

Select Character Set G1 U.K

Select Character Set GØ ASCII

Select Character Set G1 ASCII

Select Character Set G0 Spec. Graphics

Select Character Set G1 Spec. Graphics

Select Character Set G0 Alt. Character ROM

Standard Character Set

Select Character Set G1 Alt. Character

ROM Standard Character Set

Select Character Set G0 Alt. Character ROM

Special Graphics

Encode/Decode

No/No

Yes/Yes

No/Yes

No/Yes

No/Yes

No/Yes

No/No

No/No

No/No

No/No

No/Yes

Yes/Yes

No/No

No/No

No/Yes

No/Yes

No/Yes

No/No

Yes/Yes

Yes/Yes (limited support)

Yes/Yes (limited support)

Yes/Yes (limited support)

No/No

No/No

No/No

Appendices 317

Table D.7: VT100 ANSI Mode Control Sequences (Continued)

Control Sequence

Esc ) 2

Esc [ Ps;..; Ps m

Esc Ps;..;Ps h

Esc [ Ps g

Esc [ Ps;Ps;..; Ps m

Esc [ K or Esc [ 0 K

Esc [ 1 K

Esc [ 2 K

Esc [ J or Esc [ 0 J

Esc [ 1 J

Esc [ 2 J

Esc [ Ps;Ps;..Ps q

Esc [ Pt; Pb r

Esc [ g or Esc [ 0 g

Esc [ 3 g

Esc [ 2 0 h

Esc [ 2 0 l

Esc [ ? 1 h

Esc [ ? 1 l

Esc [ ? 2 l

Esc [ ? 3 h

Esc [ ? 3 l

Esc [ ? 4 h

Esc [ ? 4 l

Esc [ ? 5 h

Definition

Select Character Set G1 Alt. Character ROM

Special Graphics

Select Graphic Rendition

Set Mode

Tabulation Clear

Character Attributes 7 - Reverse Video On

Encode/Decode

No/No

Erase from cursor to end of line

Erase from beginning of line to cursor

Erase entire line containing cursor

Erase from cursor to end of screen

Erase from beginning of screen to cursor

Erase entire screen

Programmable LEDs

Scrolling Region

No/No

No/No

No/No

No/No

Clear tab at current column

Clear all tabs

Yes/Yes

Yes/Yes

Modes to Set - New Line - Only supports Linefeed/

New Line Column mode wraparound

No/Yes

Modes to Reset - Linefeed - Only supports Linefeed/

New Line Column mode wraparound

No/Yes

No/No

No/No

No/No

No/Reverse Video only

No/Yes

No/No

No/No

No/Yes

Modes to Set - Cursor Key Mode Appl.

Modes to Reset - Cursor Key Mode Cursor

Modes to Reset VT52

Modes to Set - 132 columns

Modes to Reset - 80 columns

Modes to Set - Smooth Scroll

Modes to Reset - Jump Scroll

Modes to Set - Reverse Screen Mode

No/No

No/No

No/No

No/No

No/No

No/No

No/No

No/No

318 DSView Installer/User Guide

Table D.7: VT100 ANSI Mode Control Sequences (Continued)

Control Sequence

Esc [ ? 5 l

Esc [ ? 6 h

Esc [ ? 6 l

Esc [ ? 7 h

Esc [ ? 7 l

Esc [ ? 8 h

Esc [ ? 8 l

Esc [ ? 9 h

Esc [ ? 9 l

Esc [ 6 n

Esc [ P1; Pc R

Esc [ 5 n

Esc [ 0 n

Esc [ 3 n

Esc [ x or Esc [ 0 c

Esc [ ? 1; Ps c

Esc c

Esc # 8

Esc [ 2; Ps y

Definition

Modes to Reset - Normal Screen Mode

Modes to Set - Relative Origin Mode

Modes to Reset - Absolute Origin Mode

Modes to Set - Wraparound On

Modes to Reset - Wraparound Off

Modes to Set - Auto Repeat On

Modes to Reset - Auto Repeat Off

Modes to Set - Interlace On

Modes to Reset - Interlace Off

Report Cursor Position - Invoked by

Report Cursor Position - Response is

Status Report - Invoked by

Status Report - Response is terminal OK

Status Report - Response is terminal not OK

What are you? Invoked by

What are you? Response is

Reset

Fill screen with Es

Invoke Test(s)

No/No

No/No

No/No

No/No

No/No

No/No

No/No

No/No

Encode/Decode

No/No

No/No

No/No

No/No

No/No

No/No

No/Yes

No/Yes

No/No

No/Yes

No/No

Appendices 319

VT220 terminal emulation

Table D.8 lists the keystroke mapping (encoding) for VT220 emulation.

Table D.8: VT220 Encoding

F10

F11

F12

F13

F14

F6

F7

F8

F9

VT220 Keyboard

Delete

Left Arrow

Right Arrow

Up Arrow

Down Arrow

Keypad /

Keypad *

F1

F2

F3

F4

Keypad -

Keypad +

Keypad .

Keypad 0..9

F6

F7

F8

F9

F10

F11

F12

Ctrl - F5

Ctrl - F6

PC Keyboard

Delete

Left Arrow

Right Arrow

Up Arrow

Down Arrow

Keypad /

Keypad *

F1

F2

F3

F4

Keypad -

Keypad +

Keypad .

Keypad 0..9

Esc [ 1 7 ~

Esc [ 1 8 ~

Esc [ 1 9 ~

Esc [ 2 0 ~

Esc [ 2 1 ~

Esc [ 2 3 ~

Esc [ 2 4 ~

Esc [ 2 5 ~

Esc [ 2 6 ~

-

+

.

0..9

Esc O P

Esc O Q

Esc O R

Esc O S

VT220 Keyboard Byte Sequence

0x7F

Esc [ D

Esc [ C

/

*

Esc [ A

Esc [ B

320 DSView Installer/User Guide

Table D.8: VT220 Encoding (Continued)

VT220 Keyboard

F15

F16

F17

F18

F19

F20

PC Keyboard

Ctrl - F7

Ctrl - F8

Ctrl - F9

Ctrl - F10

Ctrl - F11

Ctrl - F12

Table D.9 lists the decoding for VT220 terminal emulation.

Table D.9: VT220 Decoding

VT220 Keyboard Function

Index

New Line

Reverse Index

Escape

Save cursor and attributes

Restore cursor and attributes

Up Arrow

Down Arrow

Right Arrow

Left Arrow

Set cursor to home position

Set cursor to home position

Character attributes

Erase from cursor to end of line

Erase from cursor to end of screen

Programmable LEDs

What are You?

Esc [ B

Esc [ C

Esc [ D

Esc [ H

Esc [ f

Esc [ m

Esc [ K

Esc [ j

Esc [ q

Esc [ c

VT220 Keyboard Byte Sequence

Esc D

Esc E

Esc M

Esc O

Esc 7

Esc 8

Esc [ A

VT220 Keyboard Byte Sequence

Esc [ 2 8 ~

Esc [ 2 9 ~

Esc [ 3 1 ~

Esc [ 3 2 ~

Esc [ 3 3 ~

Esc [ 3 4 ~

Table D.9: VT220 Decoding (Continued)

VT220 Keyboard Function

Set Mode

Delete 1 Character

Insert 1 Line

Delete 1 Line

Up Arrow

Down Arrow

Right Arrow

Left Arrow

Fill Screen with Es

Up Arrow amount specified by Pn

Down Arrow amount specified by Pn

Right Arrow amount specified by Pn

Left Arrow amount specified by Pn

Erase parts of current line

Erase parts of current screen

Direct Cursor Addressing

Direct Cursor Addressing

Programmable LEDs

Scrolling Region

Clear tabs

Device status report

What are you?

Sat Mode

Delete Pn Characters

Insert Pn Characters

Delete Pn Lines

Insert Character

Esc [ Pn J

Esc [ Pn H

Esc [ Pn f

Esc [ Pn q

Esc [ Pn r

Esc [ Pn g

Esc [ Pn n

Esc [ Pn c

Esc [ Pn h

Esc [ Pn P

Esc [ Pn L

Esc [ Pn M

Esc [ Pn @

VT220 Keyboard Byte Sequence

Esc [ ?

Esc [ P

Esc [ L

Esc [ M

Esc [ O A

Esc [ O B

Esc [ O C

Esc [ O D

Esc # 8

Esc [ Pn A

Esc [ Pn B

Esc [ Pn C

Esc [ Pn D

Esc [ Pn K

Appendices 321

322 DSView Installer/User Guide

Table D.9: VT220 Decoding (Continued)

VT220 Keyboard Function

Erase Pn Characters

VT220 Keyboard Byte Sequence

Esc [ Pn X

VT52 terminal emulation

Table D.10 lists the keystroke mapping (encoding) for VT52 terminal emulation.

Table D.10: VT52 Encoding

VT52 Keyboard

Delete

Up Arrow

Down Arrow

Right Arrow

Left Arrow

Shift-F1

Shift-F2

Shift-F3

Shift-F4

PC Character Sequence

Delete

Up Arrow

Down Arrow

Right Arrow

Left Arrow

PF1

PF2

PF3

PF4

VT52 Keyboard Byte Sequence

0x7F

Esc A

Esc B

Esc C

Esc D

Esc P

Esc Q

Esc R

Esc S

Table D.11 lists the decoding for VT52 terminal emulation.

Table D.11: VT52 Decoding

VT52 Keyboard Function

Cursor Up

Cursor Down

Cursor Right

Cursor Left

Cursor Home

Reverse Linefeed

Erase to end of screen

Erase to end of line

VT52 Keyboard Byte Sequence

Esc A

Esc B

Esc C

Esc D

Esc H

Esc I

Esc J

Esc K

Appendices 323

Table D.12 lists the VT52 and ANSI auxiliary keypad definitions. Encoding of each listed keypad

key is supported; decoding is not applicable.

Table D.12: VT52 ANSI Mode Auxiliary Keypad Definitions

5

6

3

4

1

2

Keys

0

7

8

9

- (dash)

, (comma)

. (period)

Enter

Keypad Numeric Code

0

1

2

3

4

5

6

7

8

9

- (dash)

, (comma)

. (period)

Same as Return key

Esc ? w

Esc ? x

Esc ? y

Esc ? m

Esc ? l

Esc ? n

Esc ? m

VT52 Keypad

Esc ? p

Esc ? q

Esc ? r

Esc ? s

Esc ? t

Esc ? u

Esc ? v

Esc O w

Esc O x

Esc O y

Esc O m

Esc O l

Esc O n

Esc O m

ANSI Keyboard

Esc O p

Esc O q

Esc O r

Esc O s

Esc O t

Esc O u

Esc O v

VT320 terminal emulation

Table D.13 lists the keystroke mapping (encoding) for VT320 terminal emulation.

Table D.13: VT320 Encoding

F3

F4

F6

VT320 Keyboard

Escape Key (Esc)

F1

F2

F3

F4

F6

PC Character Sequence

Esc

F1

F2

VT320 Keyboard Byte Sequence

0x1B

Esc O P

Esc O Q

Esc O R

Esc O S

Esc [ 1 7 ~

324 DSView Installer/User Guide

Table D.13: VT320 Encoding (Continued)

F17

F18

F19

F20

F13

F14

F15

F16

VT320 Keyboard

F7

F8

F9

F10

F11

F12

Insert

Home

Delete

End

Up Arrow

Down Arrow

Left Arrow

Right Arrow

Ctrl - F5

Ctrl - F6

Ctrl - F7

Ctrl - F8

Ctrl - F9

Ctrl - F10

Ctrl - F11

Ctrl - F12

PC Character Sequence

F7

F8

F9

F10

F11

F12

Insert

Home

Delete

End

Up Arrow

Down Arrow

Left Arrow

Right Arrow

Esc [ 1 ~

Esc [ 2 ~

Hex 7 F

Esc [ 5 ~

Esc [ A

Esc [ B

Esc [ D

Esc [ C

VT320 Keyboard Byte Sequence

Esc [ 1 8 ~

Esc [ 1 9 ~

Esc [ 2 0 ~

Esc [ 2 1 ~

Esc [ 2 3 ~

Esc [ 2 4 ~

Esc [ 2 5 ~

Esc [ 2 6 ~

Esc [ 2 8 ~

Esc [ 2 9 ~

Esc [ 3 1 ~

Esc [ 3 2 ~

Esc [ 3 3 ~

Esc [ 3 4 ~

Table D.14 lists the decoding for VT320 terminal emulation.

Table D.14: VT320 Decoding

VT320 Keyboard Function

Index

VT320 Keyboard Byte Sequence

Esc D

Table D.14: VT320 Decoding (Continued)

VT320 Keyboard Function

New Line

Reverse Index

Escape O

Save cursor and attributes

Restore cursor and attributes

Up Arrow

Down Arrow

Right Arrow

Left Arrow

Set cursor to home position

Set cursor to home position

Character Attributes

Erase from cursor to end of line

Erase from cursor to end of screen

Programmable LEDs

What are You?

Set Mode

Delete 1 Character

Insert 1 Line

Delete 1 Line

Up Arrow

Down Arrow

Right Arrow

Left Arrow

Fill Screen with Es

Up Arrow amount specified by Pn

Down Arrow amount specified by Pn

Esc [ q

Esc [ c

Esc [ ?

Esc [ P

Esc [ L

Esc [ M

Esc O A

Esc O B

Esc O C

Esc O D

Esc # 8

Esc [ Pn A

Esc [ Pn B

Esc [ B

Esc [ C

Esc [ D

Esc [ H

Esc [ f

Esc [ m

Esc [ K

Esc [ J

VT320 Keyboard Byte Sequence

Esc E

Esc M

Esc O

Esc 7

Esc 8

Esc [ A

Appendices 325

326 DSView Installer/User Guide

Table D.14: VT320 Decoding (Continued)

VT320 Keyboard Function

Right Arrow amount specified by Pn

Left Down Arrow amount specified by Pn

Erase parts of current line

Erase parts of current screen

Direct Cursor Addressing

Direct Cursor Addressing

Programmable LEDs

Scrolling Region

Clear tabs

Device status report

What are you?

Sat Mode

Delete Pn Characters

Insert Pn Lines

Delete Pn Lines

Insert Character

Erase Pn Characters

VT320 Keyboard Byte Sequence

Esc [ Pn C

Esc [ Pn D

Esc [ Pn K

Esc [ Pn J

Esc [ Pn H

Esc [ Pn f

Esc [ Pn q

Esc [ Pn r

Esc [ Pn g

Esc [ Pn n

Esc [ Pn c

Esc [ Pn h

Esc [ Pn P

Esc [ Pn L

Esc [ Pn M

Esc [ Pn @

Esc [ Pn X

Appendices 327

Appendix E: Regaining Access to the DSView Software

Access to a DSView software system may be lost due to reasons such as:

• Being locked out by the DSView management software

• Deleting the last DSView software administrator

• Forgetting the DSView software administrator password

To regain access to a DSView software system:

1.

Contact Avocent Technical Support. You will be provided with the resetpassword.zip archive file.

2.

Extract the resetpassword.zip archive file into the <DSView Installation Directory>\bin directory on the DSView software hub server using a third party product.

3.

From the Control Panel, select Administrative Tools - Services and stop the Avocent DSView software service.

4.

Open a terminal window, change directories to the <DSView Installation Directory>/bin directory and enter resetpassword.bat

. A code successfully generated message will appear in the terminal window, along with a request code in the same format as the following:

341D3DAD-E71A15B1-66D77BBD-E655BB6C

NOTE: Request codes are valid for only 4 hours.

5.

Contact Avocent Technical Support and provide the generated request code.

6.

Avocent Technical Support will provide you with a reset code.

7.

In a terminal window, enter resetpassword.bat <reset code> . A Message reset performed

successfully message will appear in the terminal window, along with the Administrator username and password for the DSView management software.

8.

From the Control Panel, select Administrative Tools - Services and restart the Avocent

DSView software service.

9.

You may now log into the DSView management software.

328 DSView Installer/User Guide

Appendix F: Glossary

Access control

Access control refers to mechanisms and policies that restrict access to computer resources.

Active Directory

Active Directory is the directory service included with Microsoft Windows 2000 and later versions of Windows operating systems. It extends the features of previous Windows-based directory services and contains new features that ease the navigation and management of large amounts of information, which may generate savings for both administrators and end users.

Active Directory is secure, distributed, partitioned and replicated. It is designed to work well in any size installation, from a single server with a few hundred objects to thousands of servers and millions of objects.

ADSAP (Avocent DS Authentication Protocol)

ADSAP is a protocol used for authentication and authorization of DS1800 digital switches,

DSR switches, CPS serial over IP appliance and CCM console management appliance target device sessions in the DSView management software. This is an SSL based protocol that uses

X.509 certificates.

AIDP (Avocent Install and Discover Protocol)

AIDP is a protocol used to install out-of-box appliances that do not have an IP address assigned and used to discover existing appliances that have an address assigned. This UDPbased protocol is not encrypted and only public information is passed over this link. AIDP uses

UDP port 3211. Port 3211 is non-configurable.

Applet

An applet is a program written in the Java language that runs within a web browser.

ASMP (Avocent Secure Management Protocol)

ASMP is a protocol used to securely configure managed appliance settings. This TCP-based protocol uses an SSL encrypted communications link. AMSP uses TCP port 3211. Port 3211 is non-configurable.

Authentication server

An authentication server is a network device that provides authentication services.

Authentication

Authentication is the validation of user login information. Authentication is used to enforce selective permission to access resources or to perform an operation.

Authorization

Authorization is the process of granting or denying access to a resource. Most computer security systems are based on a two-step process. The first stage is authentication, which ensures that users are who they claim to be. The second stage is authorization, which allows the user access to various resources based on the user's identity.

AVSP (Avocent Video Session Protocol)

Appendices 329

A protocol used to transfer keyboard, video and mouse information between a DS1800 digital switch or DSR switch and a remote Video Viewer. AVSP operates over SSL encrypted TCP links. TCP/IP ports 8192 and 2068 are used by default, but may be configured to different port numbers.

Browser session

A type of target device session in which the target device contains a web server. The DSView software client connects directly to the target device using a web browser. No DS1800 digital switches, DSI5100, CPS or CCM appliances or DSR switches are used for browser sessions.

Cascade device

A device that connects between a DS1800 digital switch, DSR switch, CPS appliance or CCM appliance and a target device, or connects to a DS1800 digital switch, DSR switch, CPS appliance or CCM appliance and is not, in itself, a target device. Examples of cascade devices include a cascade switch and an SPC power control device.

Cascade switch

A cascade switch is an analog KVM switch connected to a DS1800 digital switch or DSR switch port or DSRIQ module. A cascade switch expands the number of connections allowed on a DS1800 digital switch or DSR switch if the switch supports the cascade protocol.

CCM appliance

A CCM console management appliance is an Avocent managed appliance that provides a

Telnet server and an SSH server for accessing serially attached devices over a standard TCP/IP connection. Model numbers include the CCM850, CCM1650 and CCM4850 appliances.

Certificate authentication

Certificate authentication is the process of authenticating with a digital certificate.

CPS appliance

A CPS serial over IP network appliance is an Avocent managed appliance that provides a

Telnet server and an SSH server for accessing serially attached devices over a standard TCP/IP connection. Model numbers include the CPS810 and CPS1610 appliances.

Database replication

Database replication is the process of distributing and keeping in sync the same database to all

DSView software servers in a DSView software system. Database replication ensures that all database changes made at the hub server or spoke servers are replicated to all DSView software servers in the DSView software system.

The DSView management software versions of the spoke server and hub server must match in order to register the spoke server. For example, you may not register a spoke server running

DSView software version 3.0 with a hub server running DSView software version 3.1.1.

DHCP (Dynamic Host Configuration Protocol)

DHCP is an Internet protocol used to automate the configuration of computers using TCP/IP.

DHCP can be used to do the following:

• Assign IP addresses automatically

330 DSView Installer/User Guide

• Deliver TCP/IP stack configuration parameters, such as the subnet mask and default router

• Provide other configuration information, such as printer addresses

Digital Certificate

A digital certificate is an attachment to an electronic message used for security purposes. The most common use of a digital certificate is to verify that users sending a message are who they claim to be, and to provide the receiver with the means to encode a reply.

An individual wishing to send an encrypted message applies for a digital certificate from a

Certificate Authority (CA). The CA issues an encrypted digital certificate containing the applicant's public key and a variety of other identification information. The CA makes its own public key readily available through print publicity or perhaps on the Internet.

The recipient of an encrypted message uses the CA's public key to decode the digital certificate attached to the message, verifies it as issued by the CA and then obtains the sender's public key and identification information held within the certificate. With this information, the recipient can send an encrypted reply.

The most widely used standard for digital certificates is X.509.

DSR switch

The DSR switch is part of the Avocent digital KVM switch series of products that allows

KVM signals to be transmitted over a standard TCP/IP connection.

DSRIQ module

A DSRIQ smart module uses CAT 5 cabling to attach a target device to a DS1800 digital switch or DSR switch. The DSRIQ module significantly reduces cable bulk in the rack and is well suited for high-density installations.

DSView management software

The DSView management software is an Avocent software component installed on a PC. The

DSView management software provides the IP-based centralized services required for management of managed appliances and target devices, including centralized authentication, access control, logging events, monitoring, license management and so on. DSView software clients interact with the software using the DSView Explorer.

DSView software client

The DSView software client is a customer provided PC with an installed web browser. The web browser accesses the DSView software server and provides the user interface (that is, the

DSView Explorer) for the DSView software system. The DSView Explorer enables users to access and administer the server, managed appliances and target devices.

DSView software client session

The DSView software client session is a single HTML session between the client web browser and the server. For each DSView software client session, the user must log into the DSView software server. Multiple DSView software client sessions can exist between a given DSView software client PC and the DSView software server. This occurs when the user launches another web browser window and connects to the same DSView software server.

Appendices 331

A DSView software client session may contain multiple target device sessions.

DSView software hub server

A DSView software hub server is responsible for maintaining the master copy of the DSView software system database. Only one server in a DSView software system can be configured as the hub server. Spoke servers in a DSView software system perform database replication with the hub server. The DSView software hub server acts as the traffic cop for database replication between itself and all of the other servers in a DSView software system.

The DSView software hub server and a spoke server offer the same software functionality to a user. The distinction of hub or spoke only has to do with the database replication role the server plays and not with the software functionality the server offers to the user.

The DSView management software versions of the spoke server and hub server must match in order to register the spoke server. For example, you may not register a spoke server running

DSView software version 3.0 with a DSView software hub server running DSView software version 3.1.1.

DSView software spoke server

A DSView software spoke server is responsible for initiating database replication with the hub server. A spoke server sends its database changes to the hub server and receives database changes from it.

The DSView software hub server and a spoke server offer the same software functionality to a user. The distinction of hub or spoke only has to do with the database replication role the server plays and not with the software functionality the server offers to the user.

The DSView management software versions of the spoke server and hub server must match in order to register the spoke server. For example, you may not register a spoke server running

DSView software version 3.0 with a DSView software hub server running DSView software version 3.1.1.

DSView software server

A DSView software server is a customer provided PC on which the DSView management software is installed.

DSView software system

A DSView software system includes all the components required to provide DSView software functionality, including the DSView software server, DSView software client, managed appliances and target devices.

An SNMP manager and external authentication servers, which are optional components and outside the DSView software system, may also be added to provide additional functionality.

Encryption

Encryption is the translation of data into a secret code. Encryption is the most effective way to achieve data security. To read an encrypted file, you must have access to a secret key or password that enables you to decrypt the file. Unencrypted data is called plain text. Encrypted data is referred to as cipher text.

332 DSView Installer/User Guide

There are two main types of encryption: asymmetric (also called public-key encryption) and symmetric.

External authentication server

The external authentication server is an optional component(s) outside of the DSView software system that enables you to select an authentication method. The DSView software server brokers authentication requests (LDAP, RADIUS and so on).

Flash

Flash is a special type of EEPROM that can be erased and reprogrammed in blocks instead of one byte at a time. The BIOS and applications of many modern applications are stored on a

Flash memory chip so that it may easily be updated (if necessary).

FRU (Field Replaceable Unit)

An FRU is a module or component which is typically completely replaced as part of a field service repair operation.

Graceful shutdown

A graceful shutdown is identical to a shutdown performed by selecting Start - Shutdown and then selecting Shut down in the Shut Down Window dialog box. In the DSView management software, a graceful shutdown may be performed on IPMI 1.5 target devices managed by a

DSI5100 appliance.

Hotkey

A hotkey is a keystroke that may be assigned and used to cause a specific action or set of actions to occur within a user interface. By assigning the action(s), the keystroke’s normal operation (for example, pressing F1 to open help) is superseded.

HTML (Hypertext Markup Language)

HTML is a markup language used to create hypertext documents that are portable from one platform to another on the World Wide Web (WWW). HTML files are ASCII text files with embedded codes (markup tags) to indicate formatting and hypertext links. Web browsers interpret and display HTML documents.

HTTP (Hypertext Transfer Protocol)

HTTP is the underlying protocol by which WWW clients and servers communicate. HTTP is an application-level, generic, stateless, object-oriented protocol for distributed, collaborative, hypermedia information systems. A feature of HTTP is the typing and negotiation of data representation, allowing systems to be built independently of the data being transferred.

HTTPS (Secure Hypertext Transfer Protocol)

HTTPS is an extension to the HTTP protocol that supports sending data securely over the WWW.

Integrated windows authentication

Previously known as Windows NT Challenge/Response (NT/CR) or NT LAN Manager

(NTLM), Integrated Windows Authentication is a secure form of web browser authentication

Appendices 333 using either the Kerberos V5 authentication protocol or its own challenge/response authentication protocol.

This authentication method works best in an intranet environment where the types of web browsers that your network users access may be controlled. If you are already logged on to

Windows, Integrated Windows Authentication uses your logon information for authentication, so it will not prompt for a username and password [known as Single Sign-On (SSO)].

Integrated Windows Authentication only works with Internet Explorer and does not work with an HTTP proxy. Integrated Windows Authentication must be explicitly enabled under the

Advance Internet Options dialog box of Internet Explorer version 6.0 SP1 and above.

Java

Java is an environment for developing and deploying distributed, scalable, enterprise-level applications designed to run on networks, the Internet, and the WWW. The Java platform consists of a set of services, Application Program Interfaces (APIs) and protocols that provide functionality for developing multitiered, web-based applications.

KVM

KVM is an abbreviation of Keyboard, Video, Mouse.

KVM session

A KVM session is a type of target device session in which the target device contains a KVM connection (typically a server). KVM sessions are connected through a DS1800 digital switch or DSR switch. Tiered analog switches may also be part of the connection. A KVM Video

Viewer connection exists between the DSView software client and the target device.

LDAP (Lightweight Directory Access Protocol)

LDAP is a set of protocols for accessing information directories. LDAP is based on standards contained in the X.500 standard, but is significantly simpler. Unlike X.500, LDAP supports

TCP/IP, which is necessary for Internet access. Because LDAP is a simpler version of X.500, it is sometimes called X.500-lite.

Local port

The local port is the physical connection through which a DS1800 digital switch, DSR switch,

CPS appliance or CCM appliance can be accessed without accessing a network connection.

For a DS1800 digital switch or DSR switch, the local port is typically the KVM connection at which a keyboard, mouse and monitor can be connected directly to the switch. An onscreen display may be invoked to control the DS1800 digital switch or DSR switch and access switched KVM ports.

For a CPS or CCM appliance, the local port is typically the serial connection at which a terminal can be connected directly to the appliance (CCM appliances have a dedicated console port). A command line interface (CLI) is used to control the appliance and access switched serial ports.

Managed appliance

334 DSView Installer/User Guide

Managed appliances include DS1800 digital switches, DSI5100 IPMI proxy appliances, DSR switches, CPS appliances, CCM appliances, EVR1500 environmental monitor and control appliances and generic appliances (such as routers).

MIB (Management Information Base)

MIB is a database of objects that can be monitored by a network management system (NMS).

SNMP uses standardized MIB formats that allow any SNMP tools to monitor any device defined by an MIB.

NAT (Network Address Translation)

NAT is an Internet standard that enables a local-area network (LAN) to use one set of IP addresses for internal traffic and a second set of addresses for external traffic. A NAT box located between the LAN and Internet makes all necessary IP address translations.

NAT serves three main purposes:

• Provides a type of firewall by hiding internal IP addresses.

• Enables a company to use more internal IP addresses. Since they're used internally only, there's no possibility of conflict with IP addresses used by other companies and organizations.

• Allows a company to combine multiple ISDN connections into a single

Internet connection.

NAT device

A NAT device is a network address translation (NAT) device enables the use of more internal

IP addresses than the number that are assigned. A NAT device provides IP addresses that are not exposed outside of the device. The DSView management software will not support network configuration where the DSView software server and CPS appliances, CCM appliances, DS1800 digital switches or DSR switches are separated by a NAT device.

Negative hysteresis

Negative hysteresis is the unsigned number of counts added to the raw threshold value, which creates the re-arm point for all sensor thresholds that are less than zero (0). A negative hysteresis value of 0 indicates that any thresholds less than zero do not contain hysteresis.

OSCAR interface

The OSCAR interface is a tool that is built in to Avocent appliances and allows a user connected to the local KVM port to display and change settings in a DS1800 digital switch or

DSR switch. The OSCAR interface also allows a local user to connect to target devices.

PPP (Point to Point Protocol)

PPP is a set of industry-standard framing and authentication protocols included with Windows

NT Remote Access Service to ensure interoperability with third party remote access software.

PPP negotiates configuration parameters for multiple layers of the OSI (Open Systems

Interconnection) model.

Positive hysteresis

Appendices 335

Positive hysteresis is the unsigned number of counts subtracted from the raw threshold value, which creates the re-arm point for all sensor thresholds that are greater than zero (0). A positive hysteresis value of 0 indicates that any thresholds greater than zero do not contain hysteresis.

SDR repository device

An SDR repository device is the logical management device that provides a sensor data records (SDR) system interface, which in turn, provides a set of SDR storage and retrieval commands.

Serial session

A serial session is a type of target device session in which the target device contains a serial connection (typically a Linux server TTY port or a router) and is connected through a CPS or

CCM appliance. A Telnet Viewer connection exists between the DSView software client and the CPS or CCM appliance. The appliance converts the Telnet information to serial information.

Server

A server is a computer or device on a network that manages network resources. For example:

• A file server is a computer and storage device dedicated to storing files. Any user on the network can store files on the server.

• A print server is a computer that manages one or more printers.

• A network server is a computer that manages network traffic.

• A database server is a computer system that processes database queries.

Servers are often dedicated, meaning that they perform no other tasks besides their server tasks. However, on multiprocessing operating systems, a single computer can execute several programs at once. In this case, a server may refer to the program that is managing resources rather than the entire computer.

Session

When used alone, a session refers to a target device session. See the definition of a target device session for details.

Site

A site is a location that contains a managed appliance, DSView software server or both.

SNMP (Simple Network Management Protocol)

SNMP is a set of protocols for managing complex networks. SNMP works by sending messages to different parts of a network. SNMP-compliant devices, called agents, store data about themselves in MIBs and return this data to the SNMP requesters.

SNMP manager

The SNMP manager is an optional component (outside of the DSView software system) that enables the monitoring of many cross-platform devices using SNMP information. SNMP managers are also called network management systems (NMS).

336 DSView Installer/User Guide

SPC power control device

The SPC power control device is an Avocent cascade device that allows the remote controlling of target device power using a serial connection.

SSL (Secure Sockets Layer)

SSL is a protocol that supplies secure data communication through data encryption and decryption. SSL enables private communications over networks by using a combination of public key cryptography and bulk data encryption.

Target device

A target device includes a wide range of data center components such as servers and routers that an administrator is able to virtually manage through the DSView management software.

Target device session

A target device session is a connection through a KVM, serial, Telnet or web browser. Target device sessions do not include power management functionality.

TCP/IP (Transmission Control Protocol)

TCP is one of the main protocols in TCP/IP networks. The IP protocol deals only with packets.

TCP enables two hosts to establish a connection and exchange streams of data. TCP guarantees delivery of data and that packets will be delivered in the same order in which they were sent.

Telnet session

A Telnet session is a type of target device session in which the target device supports Telnet and the DSView software client connects directly to the target device using Telnet.

Telnet Viewer

This applet is a software component that provides the user interface needed to display a remote target device through serial over IP sessions.

Tiered switch

A tiered switch is also known as a cascade switch. See the definition of cascade switch.

Unit

Unit is a generic term that refers to either a target device or a managed appliance. For example, the Unit List may contain both target devices and managed appliances.

UDP (User Datagram Protocol)

UDP is a connectionless protocol that runs on top of IP networks like TCP. Unlike TCP/IP,

UDP/IP provides very few error recovery services, offering instead a direct way to send and receive datagrams over an IP network. UDP is primarily used for broadcasting messages over a network.

Video Viewer

The Video Viewer is a software component that provides the user interface needed to display a remote target device through KVM over IP sessions.

VPN (Virtual Private Network)

Appendices 337

VPN is a means of implementing a private network on a public network such as the Internet.

By encrypting data and assigning addresses, the impression is given to networks at each end of the VPN that they are connected by a private physical network instead of across a public network.

(WAN) Wide Area Network

WAN typically refers to a network that is distributed at multiple sites and connected by a relatively slow link between the sites. The WAN is frequently implemented using a VPN on the Internet.

(WAS) Web Application Server

WAS is software that runs on a server that is capable of executing web applications. The WAS software typically contains or works with a web (HTTP) server.

(Webapp) Web Application

Webapps are groups of server-side Web resources that make up an interactive online application. The web resources include Java servlets, JavaServer Pages ™ (JSPs), static documents (such as HTML documents), and applets that can be deployed in a DSView software client web browser. Web applications must run in the context of a web application server such as the DSView software server.

Web server

A web server is a computer equipped with server software to respond to HTTP requests, such as requests from a web browser. A web server uses the HTTP protocol to communicate with clients on a TCP/IP network.

X.509

X.509 is the most widely used standard for defining digital certificates. X.509 is an

International Telecommunications Union (ITU) recommendation, which means that the standard has not yet been officially defined or approved. As a result, companies have implemented the standard in different ways. For example, both Netscape and Microsoft use

X.509 certificates to implement SSL in their web servers and web browsers. However, an

X.509 certificate generated by Netscape may not be readable by Microsoft products, and vice versa.

338 DSView Installer/User Guide

339

I N D E X

Index

A

Access

about target device access rights 104

access control events 281

changing unit access rights 102

displaying user access rights to a managed appliance 163

displaying user access rights to a target device

162

mode (virtual media) 125

regaining access to DSView software 327

types 85

Active Directory authentication service

adding a service 59

changing service settings 67

changing user browsing settings 69

group naming 164

removing 73

ActiveX control

about 28 downloading using Windows (except XP) 28

downloading using Windows (XP only) 29

Appliances. See Managed appliances

Authentication services

about 58

adding Active Directory external services 59

adding LDAP external services 62

adding RADIUS external services 63

adding TACACS+ external services 64

adding Windows NT external services 61

changing Active Directory external service settings 67

changing Active Directory external service user browsing settings 69

changing internal authentication service account policies 65

changing internal authentication service custom field labels 66

changing LDAP external service connections 69

changing LDAP external service group schema settings 71 changing LDAP external service user browsing settings 71 changing LDAP external service user schema settings 71

changing RADIUS external service settings 72 changing TACACS+ external service settings 72

changing the IP addresses 107

changing Windows NT external service connections 66

changing Windows NT external service user browsing settings 67

events 279

group naming in external services 164

ports used 298

removing 73

specifying for a user-defined user group 165

specifying in a user account 153

supported services 58

validating user accounts on an external server using the Add Task Wizard 269

B

Backup and restore

manually using a command line 56

manually using the backup and restore utility 57

using the Add Task Wizard 259

BMCs. See DSI5100 appliances

Browsers

340 DSView Installer/User Guide

actions before opening a client session 45 supported for client 45

C

Cascade switches

displaying port settings 113

supported 5

CCM appliances

about 4

TCP ports used 294

See also Managed Appliances

Certificates

about 31

changing a certificate associated with a user 21,

156

correcting security alerts 26

creating a CSR 51

updating a spoke server certificate on the hub server 76

updating on a server 51

updating the hub server certificate on a spoke server 77

Color

changing color depth in Video Viewer windows

181

changing for the DSView Explorer 19

changing in Telnet Viewer window 211

changing when reviewing Telnet Viewer session data 217

Colors

displaying gauges in IPMI Viewer window 232

Compaq iLO embedded units

about 87

accessing 9, 85

adding 91

changing credentials 98

session considerations 88

supported versions 5

Connections

adding a target device connection 134

deleting a target device connection 135

display format 132

displaying current Video Viewer users 199

displaying information about 134 renaming a managed appliance connection 134

CPS appliances

about 4

TCP ports used 294

See also Managed appliances

Custom fields

associated a label with a unit 145

changing for a unit 100

changing for a user account 161

changing for user accounts that use internal authentication 66

defining 144

example 145

managing units by 144

Customize link

for Active Sessions window 130

for Appliance Access Rights window 162

for Appliance BMC Ports window 228

for Appliance Firmware Files window 272

for Appliance Local User Accounts window 127

for Appliance Serial Ports window 117

for Devices Attached to Appliance window 114

for Email Notifications window 286

for IPMI Discrete Sensors window 236

for IPMI Numeric Sensors window 238

for SPC Sockets window 115

for System Event Log window (DSI5100 appliances) 240

for Target Device Access Rights window 162

for Target Device Connections window 133

for Tasks window 256

Index 341

for the Appliance Sessions window 121

for Unit Access Rights windows 168

for Unit views windows 84

for Units in Group window 143

for Units views windows 87

for User Accounts window 151

for User Groups windows 163

using 15

D

Departments 138

DRAC 4 embedded units

about 87

accessing 9, 85

adding 91

changing credentials 98

session considerations 88

supported versions 5

DS1800 digital switches

about 4

TCP ports used 292

See also Managed appliances

DSI5100 appliances

about 5

adding BMCs 227

changing BMC credentials 229

changing BMCs 227

changing identity settings 229 deleting BMCs 229

displaying FRU information 235

displaying IPMI 1.5 target device discrete sensor information 236

displaying IPMI 1.5 target device numeric sensor information 237

displaying IPMI target device BMC information

234

displaying LAN configuration information 235

displaying sensor information by selecting an

IPMI target device 233

displaying sensor information using the IPMI

Viewer 230

displaying the BMC system log and events 239

launching an IPMI Viewer session 230

sending an IPMI chassis control command to target devices using the Add Task Wizard

267

TCP ports used 299

See also Managed appliances

DSR Remote Operations software

about 301

displaying switch version information 309

exiting 310

icons - power view 305

icons - servers view 304

installing 43

managing servers 307

managing SPC device sockets 308

operating systems supported 43

power view 304

prerequisite actions 306

rebooting a switch 307

servers view 303

using 306

version view 305

window features 302

DSR switches

about 4

TCP ports used 292

See also Managed appliances

DSRIQ modules

deleting offline 112

displaying information 111

required for virtual media 201

upgrading 112

DSView 2.x software

importing databases into the DSView software

342 DSView Installer/User Guide

system 247

migrating units to DSView 3 software compatible units 264

DSView Explorer

bookmarking a window 17

changing the color scheme 19 changing user options 19

customizing information in a window 15

displaying pages 16

filtering information in a window 13

Internet Explorer configuration 26

printing a window 17 refreshing a window 17

saving information in a window 15

sorting information in a window 13

using keyboard commands 17

using the side navigation bar 12

window areas 8

E

Email

changing event log email notifications 287

configuring event log notifications 285

deleting event log notifications 287

specifying properties 55

testing event log notifications 288

Embedded units

about 87

accessing 9, 85

adding 91

changing access rights 102

changing credentials 98

session considerations 88

supported versions 5

Encryption

specifying for KVM sessions 124

specifying for virtual media sessions 202

specifying level for virtual media sessions 125

Event logs

about 275

access control events 281

appliance events 277

authentication events 279

changing email notifications 287

configuring email notifications 285

creating an event log .csv file 288

deleting email notifications 287

deleting events 284

displaying 281

displaying event details 284

displaying using a date filter 283

enabling/disabling events 284

exporting using the Add Task Wizard 262

icons in top navigation bar 283

retaining 285

session events 281

severity icons 276

severity levels 281

system events 278

task events 280

testing email notifications 288

unit events 279

unit status events 281

user and user group events 279

using the event log tool 288

Events

access control 281

appliance 277

authentication 279

session 281

system 278

task 280

unit 279

unit status 281

Index 343

user and user group 279

EVR1500 environmental monitors

about 5

adding 94

changing network properties 102

F

Features and benefits 1

Firewalls 32, 292

Firmware

adding a firmware file 272

deleting 273

displaying appliance version information 111

displaying information about 272

updating the firmware of an appliance type using the Add Task Wizard 268

upgrading 252

upgrading DSRIQ modules 112

G

Generic appliances

about 5

adding 94

changing network properties 102

TCP ports used 296

Glossary 328

Groups

departments 138

locations 140

sites 135 units 135, 141

H

Hub server

about 3

registering a hub server as a spoke server 75

replication 77

specifying role during configuration 42

updating a spoke server certificate on the hub server 76

updting the hub server certificate on a spoke server 77

I

IBM ASM RSA II embedded units

about 87

accessing 9, 85

adding 91

changing credentials 98

session considerations 88

supported versions 5

Icons

DSR Remote Operations software - power view

305

DSR Remote Operations software - servers view

304

event log (top navigation bar) 283

severity of event log entries 276

spoke server status 74

task status 256

unit status 85

Installation

configuring the DSView software 41

hub server minimum requirements 38

installing the DSR Remote Operations software

43

installing the DSView software 38

minimum requirements for client 45

opening a client session 46

required tasks before installation 37

uninstalling 46

upgrading the DSView software 43

Integrated Windows Authentication 32, 54

Internal authentication service

changing account policies 65

344 DSView Installer/User Guide

changing custom field labels 66

Internet Explorer

ActiveX controls 28

adding a hub server to the Trust Sites list 30 changing security zone restrictions 30

configuring 26 correcting certificate security alerts 26

correcting serial session security alerts 27

specifying advanced Internet options 31

specifying security zones 29

J

Java installation 47

L

LDAP authentication service

adding 62

changing connections 69

changing group schema settings 71 changing user browsing settings 71 changing user schema settings 71

group naming 164

removing 73

Licenses

about 79

adding a new license key 80

displaying license information 79 displaying license key information 79

specifying a license key during configuration 42

Local accounts

adding 127

assigning target device access rights 129

changing access rights 102

changing settings 128 deleting 128

displaying information about 127

Locations 140

Logging. See Telnet Viewer

M

Macros. See Exit macros, Macros (Telnet Viewer)

and Macros (Video Viewer)

Macros (Telnet Viewer)

about 217 creating 217

creating a macro group 219 deleting 219

deleting a macro group 220

editing 218

editing a macro group 220 enabling a macro group for use during a session

220

sending 219

Macros (Video Viewer)

about 192

adding/deleting macros in an existing macro group 196

changing the group to be displayed 198

copying 195

copying a macro group 198

creating a macro group 195

creating and editing 193

deleting 194

deleting a macro group 197

displaying a macro group 199

renaming a macro group 197

sending 193

Managed appliances

adding a firmware file 272

adding a generic appliance 94

adding a single appliance 89

adding an appliance from a range of IP addresses

93

adding an EVR1500 environmental monitor 94

changing an appliance name from the Unit

Index 345

Overview window 97

changing local account settings 127

changing network properties 101

changing network settings 106

changing NFS settings (CCM appliances) 107

changing NTP settings (CCM appliances) 108

changing session settings 121

changing SNMP settings 109

configuring network settings 93

deleting firmware 273

displaying firmware information 272

displaying in Appliances window 81

displaying the Appliance Firmware Files window 272

displaying user access rights 163

displaying version information 111

enabling/disabling secure mode 90, 94

events 277

rebooting 251

restoring a configuration 254

restoring a user database 255

resynchronizing 252

saving a configuration 253

saving a user database 254

updating the firmware of an appliance type using the Add Task Wizard 268

upgrading firmware 252

See also SNMP

Migration

AVWorks software CCM appliances to DSView software compatible units 265

DSView 2.x software units to DSView 3 software compatible units 264

Mouse settings

aligning in the Video Viewer 187

required before software installation 37

See also Video Viewer 37

N

NAT devices 34

NEC IPF

changing credentials 98

NEC IPF embedded units

about 87

accessing 9, 85

adding 91

session considerations 88

supported versions 5

Network settings for managed appliances 93

NFS settings and status (CCM appliances) 107

NTP status and settings (CCM appliances) 108

O

Operating systems

supported for client 45

supported for DSR Remote Operations software

43

supported for hub server 38

OSCAR interface

changing authentication setting 113

P

Password

changing 20

changing for a user 158 enabling/disabling expiration and change restrictions 158

regaining access when software administrator password is lost 327

resetting in a user account 155

Ports

changing CLI/console port settings for a CPS or

CCM appliance 119

changing communications properties of a serial port (CCM and CPS appliances) 118

changing local OSCAR interface authentication

346 DSView Installer/User Guide

settings 113

changing modem port settings 114

changing PPP settings (CPS and CCM appliances) 120 changing PPP setttings (CPS and CCM appliances) 120

changing serial port general properties 117

displaying cascade switch port settings 113

TCP 292

Preemption

about 24

changing in a user account 159

considerations in virtual media sessions 201

preempting a Video Viewer session 173

specifying for user-defined user group 166

specifying level in user account 154

Profile

about 19

changing the certificate associated with a user 21

changing the color scheme 19 changing user options 19

enabling a third party Telnet application 20

specifying a user SSH key 22

Properties

about hub server properties 49

changing contact properties 100

changing hub server network properties 50

changing spoke server network properties 76

changing unit identity properties 99

changing unit location properties 100

changing unit note properties 101

configuring unit status polling 55

creating a CSR 51

displaying server properties 50

specifying a proxy server 53

specifying client session information 54

specifying email notification information 55

specifying trap destinations 54

updating a certificate on a server 51

Proxy server

about 49

specifying 53

R

RADIUS authentication service

adding 63

changing settings 72

removing 73

Remote operations. See DSR Remote Operations

software

Replication 77

Requirements

client 45

hub server 38

Video Viewer 172

virtual media 201

S

Scan mode

about 187

changing the thumbnail size 190 disabling a device thumbnail in the scan sequence 190 enabling a device thumbnail in the scan sequence 190

exiting the Thumbnail Viewer 191

launching a session to a device 190 pausing and restarting a scan sequence 190 setting scan preferences 190

Thumbnail Viewer features 188

See also Video Viewer

Secure mode 90, 94

Security zones

adding a hub server to the Trusted Sites list 30 changing restrictions 30

Index 347

specifying 29

Servers

about properties 49

backing up and restoring a hub 55

changing hub server network properties 50

configuring unit status polling 55

creating a CSR 51

deleting a spoke server 77

displaying properties 50

managing authentication services 58

managing spoke servers 73

registering a hub server as a spoke server 75

replication 77

specifying a proxy server 53

specifying client session information 54

specifying email notification properties 55

specifying role (hub or spoke) during configuration 42

specifying trap destinations 54

updating a certificate 51, 76

See also Authentication services , Hub server

and Spoke servers 49

Sessions

access methods 85

before opening a client session 45

changing CPS or CCM appliance session settings 123

changing KVM session settings 124 changing virtual media session settings 124

closing a session 47

closing a Telnet Viewer session 226

closing a virtual media session 204

correcting serial session security alerts 27

customizing Telnet Viewer session properties

212

customizing the Active Sessions window 130

disconnecting an active session 131 displaying active session information 131

displaying appliance session information 123

events 281

launching a device session from the Thumbnail

Viewer 190

managing active 129

opening a client session 46

opening a Telnet Viewer session 210

opening a virtual media session 203

removing an active session from display in the

Active Sessions window 131

sharing (CPS and CCM appliances) 123

sharing (Video Viewer) 173

specifying client information 54

specifying Video Viewer session settings 177

Video Viewer session time-out 174

Sites 135

SNMP

changing settings 109 enabling/disabling 109

enabling/disabling SNMP manager settings 110

enabling/disabling traps 111

enabling/disabling traps using the Add Task

Wizard 260

ports used 298

specifying destination settings 110

specifying DSView software trap destinations

54

specifying SNMP community settings 110

SPC devices

about 6

changing port settings 115

changing socket settings 116

displaying in Topology view 82

managing sockets using DSR Remote

Operations software 308

power controlling from a Telnet Viewer session

225

power controlling from the SPC Devices

348 DSView Installer/User Guide

Attached to Appliance window 116

power controlling from the Unit Overview window 97

power controlling from the Video Viewer 199

power controlling using the Add Task wizard

261

Spoke servers

about 3

adding 75

changing network properties 76

deleting 77

displaying a list 74

managing 73

registering a hub server as a spoke server 75

replication 77

specifying role during configuration 42

status icons 74

updating a spoke server certificate on the hub server 76

updating the hub server certificate on a spoke server 77

SSH key

specifying in a profile 22

specifying in a user account 157

Status

configuring unit status polling 55

spoke server status icons 74

task status icons 256

unit status events 281

unit status icons 85

unit status IDs 84

T

TACACS+ authentication service

adding 64

changing settings 72

removing 73

Target devices

about 6

access rights displays 104, 162, 168

accessing 9, 85

adding 6, 95

adding a connection 134

allowing/preventing those with default names from being added 90, 94 allowing/preventing those with same name to be merged 90, 94

assigning access to a local account 129

changing access rights 104

changing network properties 101

changing Unit Overview information 96

configuring device settings 95

deleting a connection 135

displaying in Target Devices window 81

displaying in Topology view 82

displaying user access rights 162

merging 246

working with IPMI 1.5 target devices 227

See also DSI5100 appliances

See also SPC devices

Tasks

adding 256

adding tasks using the Add Task wizard 259

changing a task’s schedule 271 changing task properties 271 deleting 271

displaying results 270

events 280

managing 255

running manually 270

specifying when to run tasks 257

status icons 256

TCP ports 292

Technical support 291

Telnet

Index 349

enabling/disabling use of a third party application 20

See also Telnet Viewer

Telnet Viewer

about 207

changing the cursor 211

changing the linefeed settings 214

changing the terminal emulation mode 212 changing the terminal window size 212

changing window and background colors 211

changing window and background colors when reviewing session data 217

closing a session 226

copying, pasting and printing session data 223

customizing session properties 212

enabling/disabling 7-bit ASCII 215

enabling/disabling automatic login 216

enabling/disabling autoscaling 212

enabling/disabling line wrap 214

enabling/disabling local echo 215

enabling/disabling the exit warning prompt 212

Java requirements 47

logging 221

login scripts 215

macros 217

opening a session 210

power controlling SPC devices 225

reviewing session data 216

security features 210

terminal emulation 311

window features 208

Thumbnail Viewer. See Scan mode

Tools

displaying the Units Tools window 243, 251

exporting an event log 262

exporting unit rights 245

exporting units 243

firmware management 272

importing DSView 2.x software databases 247

merging target devices 246

rebooting a managed appliance 251

restoring a managed appliance configuration 254

restoring a user database 255

resynchronizing managed appliances 252

saving a managed appliance configuration 253

saving a managed appliance user database 254

upgrading firmware 252

Events

See also Event logs

Groups

See also User Groups

Topology view 82 about 82 displaying units and SPC devices 82

Traps. See SNMP

U

Units

about Units views 81

accessing 85

accessing the managed appliance tools 251

adding 88

changing managed appliance settings 106

changing properties 99

changing unit access rights 102

configuring unit status polling 55

customizing Units views windows 84

displaying information 81

embedded. See Embedded units

events 279

exporting 243

exporting unit rights 245

grouping by department 138

grouping by location 140

350 DSView Installer/User Guide

grouping by unit group 141

grouping units by sites 135 groups 135

hiding a unit 83

information in Overview window 95

managing by custom fields 144

managing connections 132

managing port settings 111

showing and hiding 83

showing hidden units 84

status icons 85

status IDs 84

tools 243

unit groups 141

unit status events 281

views 81

See also Tools, Managed appliances, Target

devices and SPC devices

User accounts

adding a user 153

changing a password 20, 158 changing a user’s group membership 158

changing custom fields 161

changing the certificate associated with a user

156

changing the preemption level 159

changing the user name 156

changing unit access rights 102

deleting 155

displaying User Accounts window 151

events 279

resetting a password 155

specifying a user SSH key 157

specifying email contact 160

specifying password restrictions 158

specifying phone contact 160

specifying user address 159

unlocking 155

user options when using DSView Explorer 19

validating on an external authentication server using the Add Task Wizard 269

windows 149

See also Local user accounts and User groups

User groups

about 163

adding a user-defined group 164

assigning in user account 154

assigning or removing a member 167

built-in 22, 163

changing a user’s membership 158

changing unit access rights 102

deleting a user-defined group 166

displaying access rights of a target device 168

displaying access rights of managed appliances

169

displaying and changing group properties 166 displaying built-in group properties 166 displaying or changing user-defined group properties 166

displaying User Groups windows 164

events 279

specifying a preemption level 166

V

Video noise compensation 124

Video Viewer

about 171

adding/removing macros or commands from the toolbar 178

adjusting color depth 181

adjusting mouse options 184

adjusting the view 179, 181

aligning the mouse 187

capturing a window 200

changing the window resolution 178

closing a session 200

connecting to an existing KVM session 173

displaying current users 199

enabling scaling types 180

enabling/disabling full screen mode 179

Java requirements 47

launching a KVM session 172

launching an exclusive KVM session 173

macros 192

minimum requirements 172

preempting connections 173

refreshing the screen 179

selecting the cursor type 185

session time-out 174

sharing connections 173

specifying a toolbar hide time 177

specifying scaling 186

specifying session settings 177

toggling activation of menu and toolbar 178

troubleshooting 205

using background refresh 180

using keyboard pass-through 191

using scan mode 187

using virtual media 200

window features 175

See also Scan Mode

Virtual media

access mode 125

changing session settings 124

changing unit access rights to allow virtual media sessions 105

closing a session 204

dialog box 202

displaying drive details 204

encryption level 202

locking to KVM session 125, 202

mapped drive access mode 202

Index 351

mapping drives 203 opening a session 203

requirements 201 reserved sessions 201

resetting USB devices on the target device 204

session settings 202

sharing and preemption considerations 201

unmapping drives 204

VPNs 33

VT terminal emulation 311

VT100 terminal emulation 313

VT100+ terminal emulation 312

VT102 terminal emulation 312

VT220 terminal emulation 319

VT320 terminal emulation 323

VT52 terminal emulation 322

W

Window. See DSView Explorer

Windows NT authentication service

adding a service 61

changing connections 66

changing user browsing settings 67

removing 73

Wizards

Add Authentication Service

Active Directory 59

LDAP 62

RADIUS 63

TACACS+ 64

Windows NT 61

Add Email Notification 286

Add Firmware File 272

Add IPMI BMC 228

Add Local User Account 127

Add Target Device Connection 134

Add Task 256, 259

Add Unit 89, 93, 94, 95

352 DSView Installer/User Guide

Add Unit Group 142

Add User 153

Add User Group 165

Export Event Log 288

Export Unit Rights 245

Export Units 244

Import DSView 2.x Database 249

Merge Target Devices 246

Restore Appliance Configuration 254

Restore Appliance User Database 255

Resync Appliance 253

Save Appliance Configuration 254

Save Appliance User Database 255

Server Configuration 42

Update DSView Server Certificate 51

INSTRUCTIONS

This symbol is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.

DANGEROUS VOLTAGE

This symbol is intended to alert the user to the presence of uninsulated dangerous voltage within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.

POWER ON

This symbol indicates the principal on/off switch is in the on position.

POWER OFF

This symbol indicates the principal on/off switch is in the off position.

PROTECTIVE GROUNDING TERMINAL

This symbol indicates a terminal which must be connected to earth ground prior to making any other connections to the equipment.

For Technical Support: www.avocent.com/support

Avocent Corporation

4991 Corporate Drive

Huntsville, Alabama 35805-6201 USA

Tel: +1 256 430 4000

Fax: +1 256 430 4031

Avocent Asia Pacifi c

Singapore Branch Offi ce

100 Tras Street, #15-01

Amara Corporate Tower

Singapore 079027

Tel: +656 227 3773

Fax: +656 223 9155

Avocent Canada

20 Mural Street, Unit 5

Richmond Hill, Ontario

L4B 1K3 Canada

Tel: +1 877 992 9239

Fax: +1 877 524 2985

Avocent International Ltd.

Avocent House, Shannon Free Zone

Shannon, County Clare, Ireland

Tel: +353 61 715 292

Fax: +353 61 471 871

Avocent Germany

Gottlieb-Daimler-Straße 2-4

D-33803 Steinhagen

Germany

Tel: +49 5204 9134 0

Fax: +49 5204 9134 99

590-395-501D

DSView ®

Installer/User Guide