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Warranty Information
LIMITED LIFETIME WARRANTY
Your Cyclo Vac vacuum system is protected by a lifetime warranty. We guarantee that the unit canister will be exempt of any material or manufacturing defect.
This warranty is valid from the date of purchase, for as long as you are the original owner, and the system remains at its original place of installation.
The motors and electrical components of both E and DL series are entirely guaranteed for a period of 5 years. As for our DL series, in addition to the
5 year warranty, the motors and electrical components are guaranteed at 50 % for an additional 5 year period. Our authorized service center will repair or replace (at Cyclo Vac’s discretion) the defective part or parts, free of labor costs, for a period of 5 years. For the DL series, labor costs are covered at 50 % for an additionnal 5 years.
MODEL
E Series
DL Series
Cyclo Vac Warranty
Motors and Electrical Components
Y EAR
1 to 5
1 to 5
6 to 10
P ARTS
100 %
100 %
50 %
L ABOR
100 %
100 %
50 %
In order to maintain your warranty, all repairs must be made by an authorized
Cyclo Vac service center, with original Cyclo Vac or Trovac parts. Failure to do so could void the warranty.
This warranty excludes normal wear and tear of certain parts such as fi lters, damages caused (according to Cyclo Vac) by abusive use (ex.: drywall dust, water, etc.), commercial use, the lack of appropriate maintenance, inadequate installation, negligence, natural disasters, accidents, and acts of God.
ONE YEAR SATISFACTION GUARANTEE
We are certain you’ll be completely satisfi ed with your Cyclo Vac central vacuum system. For one year following the date of purchase, if the vacuum unit does not meet your expectations, return it to your local Cyclo Vac service center for a complete refund or credit towards the purchase of another Cyclo Vac model. This warranty applies only to the vacuum power unit.
Warranty Information
Warranty Information
THREE YEAR WARRANTY ON CYCLO VAC RECOMMENDED* ATTACHMENTS
All Cyclo Vac recommended attachments* are guaranteed for three years, subject to certain conditions. If during this three year period, an accessory presents a manufacturing defect, return it to the nearest authorized Cyclo Vac service center along with a copy of your invoice (clearly indicating the attachments purchased), and we will repair or replace the part according to the conditions of the warranty.
This warranty does not cover normal wear and tear of components such as: belts, brushes, rollers and their components, nor abusive use. It is valid only for normal domestic use.
*Your Cyclo Vac recommended attachments are clearly identifi ed by a Cyclo Vac logo. Any other attachment, even if purchased at a Cyclo Vac sales center at the same time as your power unit, is not covered by the 3 year Cyclo Vac warranty.
This warranty is valid for domestic use only. This warranty is not a modifi cation but an addition to warranties required by law. Any claim relative to this warranty
must be accompanied by the original invoice. Any changes or modifi cations made to the product may invalidate this warranty. Transportation and service calls are excluded . This warranty is non transferable.
Keep all payment records (bill of sale, delivery slip). The date on these records establishes the warranty period. Should warranty service be required, you must show proof of purchase. If proof of purchase cannot be supplied, the warranty period will be determined from the date of manufacture of the product.
Cyclo Vac shall not be held responsible for any consequential, incidental, or special damages arising from the use of this central vacuum.
Warranty Information 33
WEEE Directive
Important Environmental Information – European Economic Area only
This appliance has been assessed in accordance with the European Parliament
Directive on Waste Electrical and Electronic Equipment, usually referred to as the
WEEE Directive.
The WEEE Directive requires that the appliance be disposed of at the end of its useful life in an environmentally responsible manner. Parts and materials should be re-used or re-cycled in order that the use of new resources and amount of waste going for landfi ll can be minimised.
The WEEE Directive stipulates that the supplier should collect the used item without cost to you. Please inform the supplier of your wish to have the old appliance collected when ordering the replacement.
If you wish to dispose of the appliance yourself, do not mix it with unsorted municipal waste. The crossed-out wheeled bin symbol on the unit label (fi gure 25) indicates this requirement. You must ensure that the appliance is disposed of at an authorised treatment facility. Details can be obtained from your local council.
fi gure 25
34 Warranty Information
WWW.CYCLOVAC.COM
Head Offi ce / Siège social / Ofi cina Central
CANADA
3, rue Marcel-Ayotte
Blainville (Québec) J7C 5L7
Tel. : (450) 434-2233 • Fax : (450) 434-6111 [email protected]
1 888 77CYCLO
Distribution Centers / Centres de distribution / Centros de distribución
CANADA
1260, Lakeshore Road
Missisuaga, ON L5E 3B8
1 800 665-2500
USA
3873 Airport Way
Bellingham WA 98226
1 800 665-2500
CANADA
19578, 55A Avenue
Surrey, BC V3S 8P8
(604) 514-7005
1 800 665-2500
USA
5460, Florin Perkins Road
Sacramento CA 95826
1 800 325-3434
1 916 361-7491
EUROPE
16, rue du Stade
44170 Treffi eux
Tel. : + 33 (0) 2 40 51 44 60 • Fax : + 33 (0) 2 40 51 42 24 [email protected]
Nº vert: 0800 800 393
