Wireless networking problems. Toshiba Z10t, PT132U00500S, PT132U00600S, Z10t-A1111, Z10t-A1110, PT132U-00500S, Z15t-A1210, PT131U00202D


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Wireless networking problems. Toshiba Z10t, PT132U00500S, PT132U00600S, Z10t-A1111, Z10t-A1110, PT132U-00500S, Z15t-A1210, PT131U00202D | Manualzz

120 If Something Goes Wrong

Wireless networking problems

Run the printer’s self-test to check for any problem with the printer itself.

Make sure you installed the proper printer drivers as shown in the instructions that came with the printer.

You may have connected the printer while the device is on.

Disable Sleep mode, turn off the device, and turn off the printer. Turn the printer back on, make sure it is online, and then turn the device back on.

Try printing another file. For example, you could create and attempt to print a short test file using Notepad. If a Notepad file prints correctly, the problem may be in your original file.

If you cannot resolve the problem, contact the printer’s manufacturer.

The printer will not print what you see on the screen.

Many programs display information on the screen differently from the way they print it. See if your program has a print preview mode. This mode lets you see your work exactly as it will print. Contact the software manufacturer for more information.

Wireless networking problems

NOTE This section provides general troubleshooting tips for networking problems, specifically wireless (Wi-Fi ® ) networking.

The terms and concepts used assume a basic understanding of networks, and may be for more advanced users. If you need assistance or if you are not familiar with the terminology, please see Windows ® Help and Support or contact your computer technician.

If your device is equipped with an internal Wi-Fi ® adapter, verify that Airplane mode is OFF (the wireless indicator light will be lit).

❖ Verify that your device can detect access points or routers. If it can detect a Wi-Fi ® access point or router then it may be a configuration issue.

❖ Verify that signal strength is good using the utility provided with the Wi-Fi ® adapter.

If Something Goes Wrong

Wireless networking problems

121

❖ If another device is on the same network, verify that it has network access, and can connect to the Internet. If, for example, the other device cannot browse to a public

Web site, the ISP’s (Internet Service Provider) service may be disrupted.

❖ Verify that the Service Set Identifier (SSID), or network name, is correct - i.e., that it matches the SSID assigned to the access point you are attempting to connect through. SSIDs are case-sensitive.

❖ Check the Windows ® verify that the Wi-Fi ®

Control Panel's Device Manager to

adapter is recognized by the

Windows ® operating system, and that the driver is loaded. To access the Device Manager, from the Start screen begin typing Computer . If you are in the

Desktop screen, move your pointer to the upper-right corner of the screen or swipe in from the right edge.

When the Windows ® charms appear click or touch the

Search ( ) charm, and then type Computer . Click or touch Control Panel , System and Security , and then

System . Carefully note any error messages - these will be very helpful if you should confer with a support technician at a later time.

NOTE To enable or disable wireless communication, use the

F12 key.

For more information see “TOSHIBA Function

Keys” on page 129 .

❖ Use IPCONFIG to verify that the device has a useful IP address - one other than the private address of

169.254.xxx.xxx assigned by Windows ® .

1 From the Start screen, type Cmd .

2 Click Command Prompt .

3 Enter IPCONFIG/ALL , and then press ENTER .

The IP address for each active network adapter will be displayed.

❖ Connect your device directly to your router or broadband modem, by plugging a standard CAT5 Ethernet patch cable (sold separately) into your device's RJ45 Ethernet port. If your connection problem disappears, the problem lies in the Wi-Fi ® part of your network.

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