Answering System Operation. VTech ip5850, ip5850 - 5.8 GHz DSS Cordless Phone, ip 5850
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Answering System Operation connection.
Audible Indicators
This system gives you voice prompts for feature operations and voice confirmations when you press a button or complete an operation.
Turn Answering System On or Off
Press ON/OFF to turn the system on or off.
When the system is turned on, you will hear "Answering machine on" and the
ON/OFF light will be lit.
When the system is off, you will hear "Answering machine off" and the ON/OFF light will not be lit. The system will still answer after 10 rings if it is off, then announce
"Please enter your security code" and wait for you to enter your two-digit code to access remote functions. (See Remote Access on page 31 for details.)
Set the Clock
This system comes preset to Monday, 12:00 AM, If CL flashes in the message window, you will need to set the correct day and time at the Base.
1. Press TIME/SET . The time and day will be announced, followed by "To set day and time, press TIME/SET." Press TIME/SET again. The day will be announced.
2. Press CHANGE until the system announces the correct day, then press TIME/SET . The system announces the current hour setting.
3. Press CHANGE until the system announces the correct hour, press TIME/SET.
The system announces the current minute setting.
4. Press CHANGE to advance the minutes one at a time.
- OR -
Press and hold CHANGE to advance the minutes in increments of 10.
When the system announces the correct minute, press TIME/SET . The system announces the current clock setting.
NOTE: Press any PLAY/STOP button to exit programming at any time. The
PLAY/STOP buttons are located on the Base Unit and are labled numbers 1 , 2 , and 3 . These buttons also playback messages left in their respective mailbox.
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Answering System Operation
About Mailboxes
This answering system has three voice mailboxes. Callers using a touch tone phone can select the mailbox in which their messages will be recorded by pressing 1, 2, or 3 while the system plays the outgoing announcement. Otherwise, messages will be recorded in Mailbox 1 .
About Announcements
• You can record two different announcements - one for normal answering and one for when you've set the system to play the announcement only.
• Use normal answering when you want the system to record callers' messages.
Use Announce only when you want to give information to callers without accepting messages.
• If you choose not to record an announcement, the system answers with a pre-recorded announcement.
• The normal answering pre-recorded announcement says: "Hello. I'm unable to answer your call right now. Please leave your name, number and a message after the tone." The Announce Only pre-recorded announcement says: "Hello, I'm unable to answer your call right now. Please call again. Thank you."
• By setting Announce Only to on or off, you decide which announcement your callers will hear when the system answers a call (the system comes set for normal answering, with Announce Only turned off). See Set Announce
Only on page 26 to change your announcement selection.
Record Your Announcement
NOTE: If you have assigned different mailboxes to different people, be sure to tell callers in your announcement to press 1, 2 or 3 to leave a message in the appropriate mailbox. Remember to leave a few seconds blank at the end of your recorded announcement to allow callers having enough time to select a mailbox. An example of an announcement:
"Thank you for calling. To leave a message for Bob, press 1 now; to leave a message for Sue, press 2 now; to leave a message for Elmo, press 3 now; or, wait for the beep and leave your message."
The system will record your announcement for the currently selected answer mode (Normal or Announce Only). To confirm or change the answer mode, follow the directions under Answering System Feature Setup and Feature Summary on pages 25 and 26 .
1. With the system set for the desired answer mode (Normal or Announce
Only) press MENU until you hear "Set Outgoing Message."
2. Press REC/MEMO . After you hear "Now recording" followed by a beep, speak toward the base to record an announcement up to 90 seconds long.
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Answering System Operation
3. Press any PLAY/STOP button to stop recording. The system plays back your recorded message.
Review Your Announcement:
1. Press MENU until you hear "Set Outgoing Messages."
2. Press any PLAY/STOP button. The system plays the current announcement.
Delete Your Announcement:
Press DELETE during announcement playback.
The system will use the pre-recorded announcement until you record a new one.
Answering System Feature Setup
You can set up one feature at a time, or you can set up a feature and then move on to set up another feature.
1. Make sure the answering system is on.
2. Press and release MENU until you hear the system announce the feature you want to set. Refer to
Feature Summary on page 26 for a description of the features and your choices.
3. Press TIME/SET to hear the current setting.
4. Press CHANGE until you hear your desired setting.
5. Press TIME/SET to confirm your selection.
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Answering System Operation
FEATURE SUMMARY
SYSTEM ANNOUNCES:
(Default setting indicated by “*”)
DESCRIPTION/DIRECTIONS:
"Set Security Code"
50*
"Set Audible Message Alert"
Off*
On
"Set Announce Only"
Off*
On
"Set Base Ringer"
On*
Off
"Set Number of Rings"
2
4*
6
Toll Saver
Set the remote access code you will use to access features and functions of the answering system from a touch tone phone. Choose a two-digit number from 40 to 99 .
When Message Alert is turned on the
Base beeps once every 10 seconds when new messages have been received.
When you turn Announce Only on, callers hear your announcement but cannot leave a message.
Turn the Base ringer on or off.
Choose how many times the phone will ring before the system answers a call. With Toll Saver active, the system answers after two rings when you have new messages and after four rings when you have no new messages.
NOTE: Exit Feature Setup at any time by pressing any PLAY/STOP button.
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Answering System Operation
This system automatically saves your messages until you delete them, and can store approximately 15 minutes of messages, memos and announcements (up to a maximum of 99 messages). A message or memo can be up to 4 minutes long.
If the system has less than 30 seconds of recording time left, it automatically turns off. The system will still answer after 10 rings, announce "Memory full, please enter your security code" and wait for the caller to enter the code to access remote functions. (See Remote Access beginning on page 31 for details.)
When you have new messages or memos, the PLAY/STOP light for each mailbox with new messages will flash.
Listen to Messages
A Mailbox key will flash if you have new messages. If all messages in that
Mailbox are old, the key will glow steadily.
Press the PLAY/STOP button for the mailbox you want to review. The system announces the mailbox number, the number of new messages and the number of old messages. The system then plays only new messages in the Mailbox. After all new messages are played, press the PLAY/STOP button again to hear all (old) messages.
Before each message or memo plays, the system announces the day and time it was received.
While a message plays, the message window displays the number of that message.
Press REPEAT/SLOW during playback to hear a message again. If you press
REPEAT/SLOW twice in the first two seconds of a message, the system will backup to replay the previous message.
Press SKIP/QUICK during playback to skip to the next message.
Press and hold SKIP/QUICK or REPEAT/
SLOW during message playback to speed up or slow down playback of a message.
After playing the last message in a mailbox, the system announces "End of messages." If the system has less than five minutes of recording time left, it announces the remaining time.
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Answering System Operation
Press the PLAY/STOP button at any time during playback to exit message playback.
You will hear a long beep.
Adjust Playback Volume
Press VOL or VOL to adjust playback volume to a comfortable level. If volume is set to level 1, you will not hear incoming messages as they are received.
The system beeps three times when you reach the highest or lowest volume setting.
Delete Messages
NOTE: Deleted messages cannot be recovered.
Delete a Specific Message
Press DELETE while a message is playing to delete only that message.
Delete All Old Messages in a Mailbox
Press DELETE . The system announces,
"Please select mailbox." Press the desired PLAY/STOP button. The system erases all old (previously reviewed) messages and memos in that mailbox.
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Answering System Operation
Record a Memo
You can record a memo up to four minutes long to store as an incoming message.
1. Press and release REC/MEMO.
The system announces "Please select mailbox."
2. Press the PLAY/STOP button to select a mailbox for the memo.
After the system announces "Now recording," speak towards the Base microphone. The message window displays the length of your memo, up to 99 seconds. If you record longer memo, 99 continues to flash until you finish.
3. To stop recording, press the PLAY/
STOP button again.
Call Screening
1. Set the Base playback volume to a level greater than 1 to hear messages as they are left.
2. If you press ON on the Handset, the
Answering System will stop recording, and you can talk to your caller.
3. If you do not want to screen messages, set the volume level to 1 .
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Answering System Operation
MESSAGE WINDOW DISPLAY
WINDOW DISPLAYS
0
1-98
0-99 F
Counting 1 to 99
99 (flashing)
1-99 (flashing)
1-8 (steady for one second)
40-99
A
On or Off (steady for one second)
TO INDICATE:
No messages in any mailbox.
Total number of messages in all mailboxes.
Memory is full or total number of messages is 99.
Duration of announcement or memo recording. (Maximum length of announcement is 90 seconds.)
Length of recording is more than 99 seconds.
New message number during message playback.
Indicates volume level selected when
VOL or VOL is pressed.
Current Remote Access Code while setting.
Announce Only mode.
Displayed when any setting is changed to on or off.
CL normal display
--
-- (Flashing)
Clock needs to be set.
System is answering a call or is in remote operation.
System is in programming mode or initializing.
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Answering System Operation
Remote Access
You can access many features of this system remotely from a touch tone phone.
1. Dial your telephone number.
2. When the system answers, enter your Remote Access Code (preset to 50). The system beeps once and announces the number of new messages on the system.
3. Enter a remote command (see “Remote Access Commands” below).
4. Press * 0 to exit remote operation.
Voice Menu
The system has voice prompts to help you with remote operation.
Press * 5 to hear the menu while remotely connected to the answering system.
REMOTE ACCESS COMMANDS
FUNCTION:
Play messages in a mailbox
Repeat a message
Skip a message
Stop
Save messages
Delete message
Review announcement
Record announcement
Record memo
End remote access call
Turn system off
Turn system on
COMMAND:
Press # , then the desired mailbox number
( 1, 2, or 3 ). The system plays new messages. If there are no new messages the system plays old messages.
Press #4 while message is playing; press
#4 twice to back up previous message.
Press #6 while message is playing; each press advances next message.
Press #5 .
Hang up.
Press #9 while message is playing.
Press #7 ; system plays announcement, then beeps.
* 7 ; after beep, record announcement, press #5 to stop. System plays back announcement.
* 8 , then the mailbox number where you want memo recorded; speak after the system announces "Now recording."
Press #5 to stop.
* 0 .
Press #0 ; the system announces, "Answering machine off." Press #0 again to turn the system back on.
When system is off, it answers after 10 rings and announces, "Please enter your security code." Enter your remote access code.
NOTE: If no key is pressed within 10 seconds of entering remote access, the voice menu will be announced. After the voice menu announcement, if no key is pressed within 20 seconds, the remote access call will automatically end.
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