Prestige 100L IDSL Router
Chapter 10
System Information and Diagnosis
This chapter talks you through SMT Menu 24.
This chapter covers the diagnostic tools that help you to maintain your Prestige. These tools include updates on system status, port status, log and trace capabilities and upgrades for the system software. This chapter describes how to use these tools in detail.
Select menu 24 in the main menu to open Menu 24 – System Maintenance, as shown in the following figure.
Menu 24 - System Maintenance
1. System Status
2. System Information and Console Port Speed
3. Log and Trace
4. Diagnostic
5. Backup Configuration
6. Restore Configuration
7. Firmware Update
8. Command Interpreter Mode
Enter Menu Selection Number:
Figure 10-1 Menu 24 – System Maintenance
System Information 10-1
Prestige 100L IDSL Router
10.1 System Status
The first selection, System Status, gives you information on the version of your system firmware and the status and statistics of the ports, as shown in the following figure. System Status is a tool that can be used to monitor your Prestige. Specifically, it gives you information on your system firmware version, number of packets sent and number of packets received.
To get to the System Status:
Step 1. Enter number 24 to go to Menu 24 – System Maintenance.
Step 2. In this menu, enter number 1 to open System Maintenance – Status.
Step 3. There are two commands in Menu 24.1 – System Maintenance – Status. Entering 3 resets the counters and the [Esc] key takes you back to the previous screen.
Chan
--
Link
Down
Type
0Kbps
Menu 24.1 - System Maintenance – Status
TXPkts
0
RXPkts
0
Errors
0
CLU
0%
Total Up Time: 0:00:00 CPU load: 19.34%
Ethernet:
Status: 10M/Half Duplex
TX Pkts: 1538
RX Pkts: 66734
Collisions: 23
WAN
IP Address: 202.132.154.179
ALU
0%
Up Time
0:00:00
Press Command:
COMMANDS: 3-Reset Counters ESC-Exit
Figure 10-2 Menu 24.1 – System Maintenance – Status
10-2 System Information
Prestige 100L IDSL Router
The following table describes the fields present in Menu 24.1 – System Maintenance – Status. It should be noted that these fields are READ-ONLY and are meant to be used for diagnostic purposes.
System Maintenance – Status Menu Fields
FIELD
Table 10-1
Chan
Link
Type
TXPkts
RXPkts
DESCRIPTION
Shows the statistics for logical channels.
Shows the Remote Node the channel is currently connected to or the status of the channel (Idle, Calling, or Answering).
Shows the current connecting speed (64K or 128K).
Shows the number of transmitted packets on this channel.
Errors
CLU (Current Line Utilization)
ALU (Average Line
Utilization)
Up Time
Shows the number of received packets on this channel.
Shows the number of error packets on this channel.
Shows the percentage of current bandwidth used on this channel.
Shows the average CLU for this channel.
Total Up Time
CPU Load
Ethernet
Status
Shows the time this channel has been connected to the current Remote
Node.
Shows the total time this channel has been connected to the current
Remote Node.
Specifies the percentage of CPU utilization.
Shows the current status of the LAN connection on your Prestige.
Shows the current status of the LAN that is 10M/Half Duplex. Left hand side of the “/” is the speed of the Ethernet and the right hand side is the mode of the Ethernet.
TX Pkts
RX Pkts
Collisions
Shows the number of transmitted packets to LAN.
Shows the number of received packets from LAN.
Shows the number of collisions.
WAN
IP Address Shows the IP address of the current channel.
System Information 10-3
Prestige 100L IDSL Router
10.2 System Information and Console Port Speed
This section describes your system and allows you to choose different console port speeds. To get to the
System Information and Console Port Speed:
Step 4. Enter 24 to go to Menu 24 – System Maintenance.
Step 5. Enter 2 to open, Menu 24.2 – System Information and Console Port Speed.
Step 6. From this Menu you have two choices as shown in the next figure:
Menu 24.2 - System Information and Console Port Speed
1. System Information
2. Console Port Speed
Please enter selection:
Figure 10-3 Menu 24.2 – System Information and Console Port Speed
10.2.1 System Information
System Information gives you information about your system as shown below. More specifically, it gives you information on your routing protocol, country code, Ethernet address, IP address, etc.
Menu 24.2.1 - System Maintenance – Information
Name:
Routing: IP
ZyNOS F/W Version: V2.40(AI.0)b06 | 5/19/2000
IDSL F/W Version: V 09E
Country Code: 225
LAN
Ethernet Address: 00:a0:c5:01:23:45
IP Address: 192.168.1.1
IP Mask: 255.255.255.0
DHCP: Server
Press ESC or ENTER to Exit
Figure 10-4 Menu 24.2.1 System Maintenance – Information
10-4 System Information
Prestige 100L IDSL Router
FIELD
Name
Routing
ZyNOS F/W Version
IDSL F/W Version
Country Code
Ethernet Address
IP Address
IP Mask
DHCP
Table 10-2 Fields in System Maintenance
DESCRIPTION
This is the Prestige's system name.
Refers to the routing protocol used.
Refers to the current version of the RAS software.
Refers to the version of the current IDSL firmware.
Refers to the one byte country code value (in decimal notation).
Refers to the Ethernet MAC (Media Access Control) address of your
Prestige.
This is the IP address of the Prestige in dotted decimal notation.
This shows the subnet mask of the Prestige.
This field shows the DHCP setting of the Prestige.
10.2.2 Console Port Speed
You can change the speed of the console port through Menu 24.2.2 – Console Port Speed. Your Prestige supports 9600 (default), 19200, 38400, 57600, and 115200 bps for the console port. Use [space bar] to select the desired speed in Menu 24.2.2, as shown below.
Menu 24.2.2 – System Maintenance – Change Console Port Speed
Console Port Speed: 115200
Press ENTER to Confirm or ESC to Cancel:
Press Space Bar to Toggle.
Figure 10-5 Menu 24.2.2 – System Maintenance – Change Console Port Speed
System Information 10-5
Prestige 100L IDSL Router
10.3 Log and Trace
There are two logging facilities in the Prestige. The first is the error logs and trace records that are stored locally. The second is the UNIX syslog facility for message logging.
10.3.1 Viewing Error Log
The first place you should look for clues when something goes wrong is the error/trace log. Follow the procedure below to view the local error/trace log:
Step 1. Select option 24 from the Main Menu to open Menu 24 – System Maintenance.
Step 2. From Menu 24, select option 3 to open Menu 24.3 – System Maintenance – Log and Trace.
Step 3. Select the first option from Menu 24.3 – System Maintenance – Log and Trace to display the error log in the system.
After the Prestige finishes displaying, you have the option to clear the error log.
Menu 24.3 - System Maintenance - Log and Trace
1. View Error Log
2. Syslog Server
Please enter selection
Figure 10-6 Menu 24.3 – System Maintenance – Log and Trace
Examples of typical error and information messages are presented in the next figure.
59 Thu Jan 1 00:00:03 1970 PINI INFO SMT Session Begin
60 Thu Jan 1 00:05:11 1970 PINI INFO SMT Session End
61 Thu Jan 1 00:17:59 1970 PINI INFO SMT Session Begin
62 Thu Jan 1 00:24:40 1970 PINI INFO SMT Session End
63 Thu Jan 1 00:35:32 1970 PINI INFO SMT Session Begin
Clear Error Log (y/n):
Figure 10-7 Examples of Error and Information Messages
10-6 System Information
Prestige 100L IDSL Router
10.3.2 Syslog Server
The Prestige uses the UNIX syslog facility to log the CDR (Call Detail Record) and system messages to a syslog server. Syslog and accounting can be configured in Menu 24.3.2 – System Maintenance – Syslog
and Accounting, as shown next.
Menu 24.3.2 - System Maintenance - Syslog and Accounting
Syslog:
Active= No
Syslog IP Address= ?
Log Facility= Local 1
Press ENTER to Confirm or ESC to Cancel:
Press Space Bar to Toggle.
Figure 10-8 Menu 24.3.2 – System Maintenance – Syslog and Accounting
You need to configure the UNIX syslog parameters described in the following table to activate syslog then choose what you want to log.
Table 10-3 System Maintenance Menu Syslog Parameters
PARAMETER
Syslog:
DESCRIPTION
Active Press [space bar] to turn on (Yes) or off (No) syslog.
Syslog IP Address Enter the IP address that you wish to send your syslog to. The address is usually written in dotted decimal notation such as a.b.c.d where a, b, c, and d are numbers between 0 and 255.
Log Facility Press [space bar] to toggle between the 7 different Local options. The log facility allows you to log the message to different files in the server. Please refer to your
UNIX manual for more details.
NOTE: Your Prestige sends two different types of syslog messages:
Error Information Messages and Session Information Messages.
System Information 10-7
Prestige 100L IDSL Router
10.4 Diagnostic
The diagnostic facility allows you to test the different aspects of your Prestige to determine if it is working properly. Menu 24.4 allows you to choose among various types of diagnostic tests to evaluate your system, as shown next.
Menu 24.4 - System Maintenance - Diagnostic
TCP/IP
12.
Ping Host
System
21. Reboot System
22. Command Mode
Enter Menu Selection Number:
Host IP Address= N/A
Figure 10-9 Menu 24.4 – System Maintenance – Diagnostic
Follow the procedure below to get to Menu 24.4 – System Maintenance – Diagnostic.
Step 1. From the Main Menu, select option 24 to open Menu 24 – System Maintenance.
Step 2. From this menu, select option 4. Diagnostic. This opens Menu 24.4 – System Maintenance –
Diagnostic.
NUMBER
12
Table 10-4
Ping Host
FIELD
21
22
Reboot System
Command Mode
Host IP Address
System Maintenance Menu Diagnostic
DESCRIPTION
Enter 1 to ping any machine (with an IP address) on your LAN or WAN. Enter its IP address in the Host IP Address= field below.
Enter 21 to reboot the Prestige.
This option allows the user to enter the command mode. This mode allows you to diagnose and test your Prestige using a specified set of commands.
Enter the IP address of the host you want to ping.
10-8 System Information