Troubleshooting. Samsung SM-348B, CD Player

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Troubleshooting. Samsung SM-348B, CD Player | Manualzz


If you have any problems recording via your COMBO drive, follow the appropriate instructions below for the source that you are using.

Hard Drive

Check whether the source file is corrupted.

Optimize the hard disk by using the Windows defragmenter feature:


Decompress the hard disk if it is compressed.

Make sure that the space available on the hard disk is at least twice the size of the largest file to be recorded on the disc.

If you wish to record more than 1000 small files: z z z

First create an image file and copy the image file to the disc

Choose the low record speed

Compress small files and then record them

Network Drive

Copy the network drive contents to the hard disk and then from the hard disk to the COMBO drive.

CD-ROM Drive

Clean the source CD, if necessary.

Create an image file and then copy the image file to the COMBO drive.

Check the CD-ROM drive record speed.

There are two recording methods : z z

Low-speed (file by file)

High-speed (transfer of an image file from the hard disk)

If the transfer speed of the CD-ROM drive is slower than the record speed, reduce the record speed.


The COMBO Drive provide a High Speed rewriting Disc recording function (CD-RW 24X). To rewrite at a High speed, use the disc which High Speed is printed on.

Ultra Speed : 24X

High Speed-RW : supporting 10X , 16X

General-RW : supporting 4X

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Caution with errors

Every CD-R or CD-RW drive records data by applying recording laser onto a CD.

If the CD is damaged or recording data is not possible, you need to remove the following causes of the error before using the CD.

It is recommended to set a CD-R or CD-RW drive as follows.

Do not work on a multi-tasking environment and remove screen savers.

If you work on a multi-tasking environment while the CD-RW drive is recording/deleting data, Buffer

Under-Run may occur.

Do not allow any external access to the Host PC while recording data.

If another user accesses your printer through a network while you are recording data, errors may occur.

Remove the Auto-Run function of the CD.

If you insert a CD that has the Auto-Run function to a drive connected to a PC while recording/deleting data, this may cause errors.

How to cancel (select) the Auto-Run function

Cancel (Select) the Auto-Run function in

[Start > Setting > Control Panel System > Device Manager > CD-ROM Setting]

Use image files when you record many small files.

If you use a lot of small size files for recording, this may reduce the transaction rate of the PC. Although

Super link function is often run, the recording quality may become low.

If you copy a CD from another, you do not require making available space in the hard disk. However, when you use image files, you need to copy them on the hard disk first and then copy to a CD. In this case, you need to ensure maximum 700MB of available space in the hard disk for reliable recording process.

Use an E-IDE cable, which has the specified length (46cm).

Using E-IDE cables longer than 46cm may cause errors during data transaction.

Use only one recording software program.

To install a software program for recording, uninstall any other types or versions of recording software programs first and then reboot the computer.

Make sure you use the recording software CD (Nero Burning Rom / Roxio Easy CD Creator) provided by us. Using our software program with others may cause errors in recording.

Term Description

What is Buffer Under-Run?

Every CD-R or CD-RW drive records the data that the Host PC wants to record until the data flow ends.

However, if the buffer becomes empty temporarily, this may cause errors in recording data.

What is Auto-Run?

If inserting a CD into a drive, the operating system executes the Autorun.inf file of the CD automatically.

What is Super link?

This function is to check the buffer to see if there are data while recording.

If the buffer is empty, it waits at the address and then restarts recording after the buffer is full. You can avoid Buffer Under-Run problems by applying the above-mentioned principle.

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Recommended Disc Types



General DMA Installation Guide Windows 98/Me


Please read the entire DMA installation guide before installing your COMBO drive.

About DMA Installation

For stable writing performance at high speeds, Installation of DMA transfer mode for E-IDE/ATAPI interface is strongly recommended. We recommend DMA mode for fast writing.

DMA Setting

Before you install your COMBO drive, we recommend to set DMA to enabled on your PC system. See the following procedure to set DMA transfer mode in windows oprerating system.

(Windows 98/ME)

+ Click on START + Select your CD-R/RW drive

+ Click on Settings + Click on the Properties button

+ Select Control Panel

+ Select the System Icon

+ Click on the Settings tab

+ Check the DMA checkbox to enables DMA.

+ Select the Device Manager panel in System Properties

+ Click OK

+ Restart your PC

+ Expand the CD-ROM icon

Windows 2000/XP

Select the DMA mode by selecting

[Start > Setting > Control Panel > System > Device Manager > IDEATA/ATAPI Controller >

Default/Assistant IDE Channel Advanced Information]

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Problem Meaning / Solution

The COMBO drive is not detected by the computer.

After installing the COMBO drive, the PC gets slower.

Check that the power, audio and IDE cables are correctly connected to the computer.

Change the IDE cable and reconnect it to the computer.

Preferably, connect a second IDE cable to the COMBO drive in master mode.

The COMBO drive is not recognized by MS-DOS.

The COMBO drive is not detected by Windows.

No sound is heard from an audio CD.

Check the position of the jumper in the master/slave select terminal.

Reinstall the device driver or update it with the latest version by downloading it from the Samsung Web site.



This case may occur when there is a Windows installation problem; reinstall Windows.

Check whether the audio cable is correctly connected to the sound output terminal on the COMBO drive and the sound card CD-IN terminal.

Check that the sound card is operational.

Adjust the volume control.

Run the CD player supplied with Windows or your sound card.

You can listen to the CD by connecting headphones to the appropriate connector.

If you have installed the appropriate player, such as Microsoft

Windows Media Player, you can adjust the volume using the headphone volume control on the drive front panel.

If you select DIGITAL at CD Audio Play in Media Player of Windows

ME/XP, the earphone does not appear in the Digital Mode.

Check whether the CD is of good quality and clean it, if necessary.

A CD is not read or is read too slowly.

The disc compartment will not open.

Check that the power cable is correctly connected.

Power off and disconnect the PC.

Insert a pin or unfolded paper clip in the emergency hole and push firmly until the disc compartment opens.

Adjust the size of the replay screen.

When the MPEG software plays a Video CD, the pictures are not regular and the running speed is too slow.

After checking the display resolution, adjust it, if necessary.

The Disc is not in message is displayed even though a disc has been inserted.

The COMBO drive is not detected after it is connected to a sound card.

The computer may not recognize the disc if you start playback too quickly after inserting the disc. Open and close the disc compartment and try again.

Clean the disc and try again.

The interface mode of the sound card is AT-BUS.

You must therefore connect the COMBO drive to the IDE port on the

PC mother board, rather than to the sound card, or install an E-IDE compatible sound card.

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