Using the Phone Features. HP hw6500

Using the Phone Features. HP hw6500

5 Using the Phone Features

Use the HP iPAQ Mobile Messenger phone to make and receive telephone calls and send and receive Text and MMS (Multimedia Message Service) messages. Your mobile phone service provider may provide other useful services such as voicemail.

The phone can also be used to connect to an Internet Service Provider (ISP) or work network so you can browse the Web and read e-mail. You can connect to the Internet or work network over GPRS/EDGE (General Packet

Radio Service/Enhanced Data Rates for Global Evolution), or you can use

GSM (Global System for Mobile Communications) for dial-up access.

For information on establishing GSM/GPRS/EDGE data connections,

refer to Chapter 7, ”Making Data Connections.”

NOTE: EDGE is an enhancement to GPRS technology and enables higher speed data connections than GPRS. This means faster phone multimedia capabilities such as sending and receiving SMS/MMS messages, and sharing video clips. Check with your service provider to see if they support EDGE technology. If your service provider does not support the

EDGE network, the HP iPAQ defaults to GPRS.

SIM Card

A Subscriber Identity Module (SIM) card is required to operate the phone features on your HP iPAQ. The SIM card is a plastic card embedded with a computer chip that stores and transacts data. After the SIM card is activated by your mobile phone service provider, the computer chip will contain information about your phone number, service, registration information, and contacts, as well as memory to store speed dial numbers and text or SMS/MMS messages that you receive.

With the exception of emergency calls, the SIM card must be inserted into the SIM slot under the battery on the back of the HP iPAQ for voice/data calls to work.

To dial an emergency number from the Phone keypad, tap the emergency number appropriate for your region, and then tap

Talk.

NOTE: tSee your local telephone directory for emergency numbers used in your area.

Emergency numbers can be dialed without a SIM card being inserted in the HP iPAQ and there is no charge for emergency calls.

Using the Phone Features

5–1

Inserting a SIM Card

To insert the SIM card into the HP iPAQ, you must first remove the battery cover and the battery from the HP iPAQ.

1.

On the back of your HP iPAQ, press down the battery cover latch

1

.

2.

Use your thumb to slide the battery cover down and away from the

HP iPAQ

2

.

3.

Remove the battery.

NOTE: If the battery is already installed, you must remove it before inserting the SIM card. For more information on removing the battery, see

Chapter 13, ”Managing the Battery.”

Using the Phone Features

5–2

4.

Insert the SIM card into the SIM slot by aligning the notched corner on the card with the notched corner in the SIM slot, then push the

SIM card into the SIM slot. Be sure to push it in all the way.

NOTE: The gold side of the SIM card should be facing down when it is inserted into the SIM slot.

Removing the SIM Card

1.

Repeat the previous steps to remove the battery cover and battery.

2.

Insert the stylus

1

into the right side of the SIM slot opening

2

and nudge or push the SIM card out of the slot

3

. Do not touch the metal contacts.

Using the Phone Features

5–3

Activating Your Phone Service

Before you are able to use the phone feature on your HP iPAQ, you need to subscribe with a mobile phone service provider.

NOTE: If you purchased your HP iPAQ from a mobile service provider, phone service may be activated at time of purchase or the mobile service provider may include activation instructions.

If you have purchased a prepaid SIM card to use with your HP iPAQ or, if your service provider issued you a SIM card with a preset PIN, the following information is not applicable.

After you select a service provider, you must place a phone call to the service provider to activate your mobile phone service. Your carrier may require the following information to activate your card:

• SIM Card Serial Number (printed on the box label or on the back of the SIM card)

• IMEI Number (printed on the system label under the removable battery)

Your mobile phone service representative will give you your wireless phone number and walk you through setting up your service.

Phone Features

The following features are supported on your HP iPAQ; however, these features must be activated by your mobile phone service provider:

• Call Forwarding

• CSD—Circuit Switched Data

• GPRS—General Packet Radio Service

• International Dialing

• International Roaming

• Internet access

• Text Message/MMS—Text Message Service/Multimedia

Message Service

• Voicemail

• VPN—Virtual Private network

You can obtain additional information on these services from your mobile phone service provider.

Your PIN

After your SIM card is activated, it may be configured with a PIN (Personal

Identification Number) to prevent unauthorized use of your mobile phone.

NOTE: Emergency phone calls do not require entering a PIN.

Using the Phone Features

5–4

You can disable your PIN; however, for security reasons, it is recommended that you keep it enabled. While enabled, you must enter your PIN every time you turn on your phone features.

CAUTION: After three consecutive, incorrect PINs are entered, the SIM card locks to prevent further use. If the letters

PUK

(PIN Unblocking Key) display on your HP iPAQ screen, you have locked your SIM card and must enter your PIN Unblocking Key on the screen to unlock it. If you did not receive a PIN Unblocking Key with your SIM card, you must contact your service provider to unlock it.

If your HP iPAQ is ever stolen or lost, the PIN safeguards your phone against fraudulent use.

To enable your PIN:

1.

From the

Phone

keypad, tap

Tools > Options > Phone

tab.

2.

Select

Require PIN when phone is used

.

3.

Enter the PIN number given to you from your mobile phone service provider along with the SIM card, or enter the default PIN code of

1234.

4.

Press

ENTER

to enable your PIN.

NOTE: To change the PIN at any time, tap

CHANGE PIN.

NOTE: To safeguard your HP iPAQ from unauthorized use, see the section Setting a Password in

Chapter 1, ”Getting to Know Your HP iPAQ

Mobile Messenger.”

Phone Buttons and Icons

Phone Icons Definition

Press this green Answer/Send Application

Button

to answer a call, access the phone keypad, and send a call.

Press and hold this Button to activate the speakerphone function during a phone call.

Press and hold this red End Call

Application Button

to end a call.

Phone is powered off.

Phone is powered on.

Network is searching or unavailable.

Using the Phone Features

5–5

Phone Icons Definition (continued)

Phone connection unavailable or network error.

Signal strength indicator for phone functions.

Call missed. Tap this icon to view missed calls.

Call Forwarding Active.

Phone Volume is active.

Microphone is in mute position.

GPRS Service is available.

Active data connection to GPRS network.

Event notifications set to vibrate instead of alarm. To set to vibrate: Tap

Speaker

icon in the Navigation bar and in the pop-up menu, tap

Vibrate.

One or more instant messages have been received.

Tap this icon to view messages.

One or more e-mail/SMS/MMS or voicemail messages have been received. Tap this icon to view messages.

Message Center indicates messages received from different communication areas such as phone or voice messages, e-mail/SMS/MMS, announcements, etc. Tap this screen icon to view all messages in the message center.

Checking Your Connection and Signal Strength

After you insert the activated SIM card into your HP iPAQ, your unit connects to your service provider’s network.

The powered on icon indicates that you are connected to your service provider’s network. After that, full strength connection is indicated by the signal strength icon . The number of vertical bars in the icon diminish as the signal strength diminishes. The phone icon indicates no signal.

Using the Phone Features

5–6

Automatic Frequency Band Selection

Your HP iPAQ has an integrated GSM/GPRS/EDGE feature that supports four different frequency bands which allow for international roaming.

When traveling between countries and wireless network operators, the automatic selection feature changes the frequency bands of the GSM/

GPRS/EDGE connection settings. It does this by initiating an automatic search for network frequency bands when your home bands are not available. This automatic selection feature is the default setting on your

HP iPAQ.

Turning the Phone On and Off

You can turn your Phone on and off while keeping your HP iPAQ powered on.

There are several ways to turn on your Phone:

From the

Today

screen, tap the

iPAQ Wireless

icon in the

Command bar at the bottom of the screen, then tap the

Phone

button on the iPAQ Wireless screen.

From the

Today

screen, use the numeric keypad on the Thumb

Keyboard to enter a phone number. After the first or second number is entered, the phone keypad displays. Tap

Yes

when asked if you want to turn on the phone.

Press the green

Answer/Send

Phone button to display the phone keypad. Enter a phone number on the keypad and tap

Yes

when asked if you want to turn on the phone.

From the

Today

screen, tap the phone icon in the Navigation bar and, from the pop-up menu, tap

Turn off flight mode.

NOTE: Flight mode turns on/off all wireless functions on your

HP iPAQ. Turn on Flight mode when you are traveling by air to prevent a wireless function from turning on automatically.

There are two ways to turn off your phone:

From the

Today

screen, tap the

iPAQ Wireless

icon in the

Command bar, then tap the

Phone

button to turn off the phone.

On the

Today

Screen, tap the icon in the Navigation bar and, from the pop-up menu, tap

Turn on flight mode.

NOTE: Leave the phone turned on to receive calls when your HP iPAQ is powered off.

You can use other programs on your HP iPAQ during a call. To quickly switch back to Phone, tap the green

Answer/Send

application button, or tap

Start > Programs > Phone.

Using the Phone Features

5–7

HP Profiles

HP Profiles allows you to create system profiles for alerts, display power, and wireless settings to match your current environment or location. You can set up and name profiles to use at different times and for different functions. For example, you can set a certain Ring type or tone to be silent or vibrate when you are in a meeting, or loud when you are outdoors in a crowd.

You can select pre-defined profiles for specific situations. These predefined profiles have common settings for Alerts, Display Settings, Power, and Wireless.

• To access HP Profiles, from the

Start

menu, tap

Settings >

System

tab

> HP Profiles.

There are four button icons that allow you to modify settings for Alert,

Display, Power, and Wireless.

Alert

Display

Power

Wireless

Tap to select Profile

Setting a Profile

To set a profile:

1.

From the

Start

menu, tap

Settings > System

tab

>

HP Profiles

icon.

2.

Tap

Tools > Select Profile

and, from the drop-down list, select a profile name.

NOTE: Tapping the

Rename

selection brings up a dialog box. Enter the new name in the dialog box and tap

OK.

3.

On the right of the screen, tap the icon button that you want to set

(

Alert, Display, Power, or Wireless

).

4.

Select the desired settings: a.

Use Alert to select a ring type and tone, set the type to On,

Vibrate, or Off, and set the volumes for HP iPAQ and phone.

Using the Phone Features

5–8

b.

Use Display to adjust backlight brightness and set a timer to turn off the backlight, if HP iPAQ is not used.

c.

Use Power to set a timer to turn off the power if HP iPAQ is not used.

d.

Use Wireless to keep wireless settings On or Off (Phone and Bluetooth).

5.

Tap

OK

when you have finished setting the profile.

6.

Tap

Yes

to save your changes to the selected profile.

Switching a Profile

To quickly switch a profile from within any application:

1.

Press and hold the

Power button

to bring up the quick access menu.

NOTE: The quick access menu includes five tasks and a shortcut to Profile

Settings, in addition to the profile selections that allow you to switch tasks.

2.

Tap the desired profile.

NOTE: The quick access menu disappears after 10 seconds.

NOTE: When the Backlight is adjusted to its lowest setting, it cannot be turned on from the quick access menu. It can only be turned back on by accessing the

Start

menu

> Settings > System

tab

> Backlight >

Brightness

tab and adjusting the brightness level. The brightness level can also be accessed from the battery icon if the

TodayPanel

is displayed.

Making and Receiving Phone Calls

You can now make local or long distance domestic calls and, if you requested the setup, you can also make international calls.

Using the Phone Features

5–9

Making a Call

1.

From the

Today

screen, tap the

iPAQ Wireless

button in the

Command bar.

2.

Tap the

Phone

icon on the iPAQ Wireless screen.

Alternate:

Tap the icon in the Navigation bar

>

Turn off flight mode

(activates the wireless radio which turns on your phone).

3.

Press the green

Answer/Send

button on the Thumb keyboard or from the

Today

screen, tap

Start > Phone.

4.

Tap the number you want to call, and then tap

Talk

or press the green

Answer/Send

button from the Thumb keyboard.

NOTE: Press the Blue key to access the numbers on the Thumb Keyboard.

Refer to the following sections for alternate ways to make a call:

• ”Making a Call from Contacts”

• ”Making a Call Using Speed Dial”

• ”Making a Call From Call History”

• ”Making a Conference Call”

Answering a Call

When you receive a phone call, the HP iPAQ rings or vibrates and a message appears on the screen, giving you an option to either answer or ignore the incoming call.

• Tap

Answer

Answer/Send

button on the Thumb keyboard to receive the call.

on the Phone keypad or press the green

NOTE: To silence the phone and reject the call, tap

Ignore.

This may send the caller to your voicemail or send out a busy signal, depending on your service provider.

Ending a Call

When your phone call is finished, tap

End

on the Phone keypad or press and hold the red

End Call

button to end the call.

Making a Call from Contacts

Tap on the

Contacts

icon located on the Thumb keyboard, tap and hold the contact’s phone number, and then tap

Call Work,

Call Home,

or

Call Mobile.

To make a call from an open contact, tap the number you want to call.

Using the Phone Features

5–10

Copying Contacts to a SIM

If you need to copy important contacts from another device to your

HP iPAQ, use SIM Manager.

1.

Insert the SIM card (which has the important contacts on it) in the

HP iPAQ. For detailed instructions, refer to the

”Inserting a SIM

Card”

section in this chapter.

2.

From the

Start

menu, tap

Programs > SIM Manager.

SIM

Manager loads the SIM data from the card.

3.

Tap and hold the contact you want to copy to your HP iPAQ and tap

Copy to Contacts.

4.

Verify your contacts have been copied to your HP iPAQ by tapping

Contacts

and search for the added contacts.

NOTE: This feature may not be available on all models.

Making a Call Using Speed Dial

From the Phone keypad, tap

Speed Dial,

and then select the speed dial location number of the desired contact. You can also press and hold the speed dial location number assigned to a contact directly from the

Phone keypad.

NOTE:

To dial a one-digit speed dial number from the Phone keypad, tap and hold a single keypad key.

To dial a two-digit speed dial number from the Phone keypad, tap the first digit, then tap and hold the second digit.

Creating a Speed Dial Entry

You can create up to 99 speed dial entries to call frequently-dialed numbers. Before you can create a speed dial entry for a phone number, that number must already exist in Contacts.

1.

From the Phone keypad, tap

Speed Dial > New.

2.

Tap the desired contact name and number.

3.

In the

Location

field, tap the Up/Down arrows to select an available location to assign as the new speed dial entry. The first speed dial location is reserved for your voicemail.

4.

Tap

OK.

Creating a Speed Dial Entry From Contacts

1.

Tap and hold the contact name.

2.

Tap

Add to Speed Dial.

3.

Tap the Up/Down arrows to select an available location to assign as the new speed dial entry.

Using the Phone Features

5–11

4.

Tap

OK.

Editing a Speed Dial Entry

1.

From the

Speed Dial

list, tap and hold the contact name in the box to the right of the assigned speed dial number.

2.

Tap

Edit

or

Delete.

3.

Enter your changes and tap

OK.

Making a Call From Call History

From the Phone keypad, tap

Call History,

and then tap the icon next to the desired number.

Making a Conference Call

You can create a three-way conference call between yourself and two other parties.

From the Phone keypad, dial the first number, tap

Talk

and after the call is initiated, tap

Hold,

dial the second number, tap

Talk

and then tap

Conference.

Adjusting Phone Volume

During a phone call, push the Phone volume slider on the top, left side of the HP iPAQ up (

+

) or down (

-

).

NOTE: The Phone volume can only be adjusted during a phone call.

Enabling the Mute Function

During a call, you can mute your microphone so that the person with whom you are speaking cannot hear you, but you can still hear him or her. This is useful if you do not want the other person to hear a conversation or background noise on your side of the call.

in the Command From the Phone keypad, tap the microphone icon bar to mute or unmute a call.

Setting Ring Tones

1.

Tap

> Settings > System

tab

> HP Profiles

.

2.

Tap the

Alert

icon and tap the drop-down list under

Ring type

to select the type of ring to be used.

3.

Tap the drop-down list under Ring tone and select the ring tone to be used.

4.

To listen to the selected sounds, tap the

Play

icon. When you are finished listening, tap the red

Stop

icon.

NOTE: You can also select Ring Tones by tapping

Start > Settings >

Phone

icon.

Using the Phone Features

5–12

NOTE: To use custom.wav, .mid, or .wma files as ring tones, use

ActiveSync on your personal computer to copy the file to the My HP iPAQ\Windows\Rings folder on your HP iPAQ. Then, select the sound from the

Ring tone

list.

To control tapping sounds for the keypad:

1.

From the

Start

menu, tap

Settings > Personal

tab

> Sounds

& Notifications

.

2.

Place a checkmark in the box next to Screen taps and select

Soft

or

Loud.

If there is no checkmark in the Screen taps box

,

a tone is not played.

3.

Tap

OK

to save the settings.

Changing Ring Tones

You can select a different sound to notify you of incoming calls.

1.

From the Phone keypad, tap

Tools > Options.

2.

Tap the Ring tone listbox, and select the sound you want to use.

Changing Keypad Tone

You can change the tone you hear when entering a phone number on the keypad. If set to Tones, the tone is heard continuously for as long as the number on the keypad is pressed. If set to Beep, the tone is heard only for one or two seconds.

1.

From the Phone keypad, tap

Tools > Options.

2.

Tap the Keypad list, and select the option you want.

To prevent tones from being heard when entering a phone number, select

Off.

Adding Ring Tones

You can add different sounds to notify you of different events on your

HP iPAQ.

1.

From the

Start

menu, tap

Settings > System

tab

>

Add Ring Tone.

2.

Tap the Ring tone list, and select the event sound you want to use, and tap the

Add

button.

3.

Tap

OK

when you are finished adding ring tones to your HP iPAQ.

Enabling Speakerphone Mode

Your HP iPAQ has a speakerphone mode that allows you to talk hands-free or allows other people to listen to the caller.

To enable the speakerphone mode:

1.

First make a phone call.

Using the Phone Features

5–13

2.

Hold down the green

Answer/Send

button until the speakerphone dialog box comes on and the speakerphone icon

appears in the top Navigation bar.

SHORTCUT: From the Phone keypad, tap

Tools > Speakerphone.

3.

To turn off the speakerphone, hold down the

Answer/Send

button again.

WARNING! Do not leave the phone in speakerphone mode and hold it to your ear, the sound may temporarily impair your hearing.

Taking Notes During a Call

To create a note during a call, tap the Note icon in the Command bar and enter or record your note.

Using Voicemail

The first speed dial location is set as a default for your voice mailbox number. When you insert your SIM card into your HP iPAQ, it sets as default the voice mailbox number of your mobile service provider. You may need to configure your phone to the Voicemail setting by dialing or setting the Voicemail dial number or password.

To retrieve your voicemail:

• With the phone turned on and the phone keypad visible on the screen, press and release the left side of the 5-way navigation button, select

1

Voicemail, then press .

Putting a Call on Hold

During a phone call, tap

Hold

on the Phone keypad to put the call on hold. The call on hold appears on the top right of the dialer screen. You may switch between calls by tapping the call on hold.

Using Call Waiting

Call waiting notifies you of incoming calls when you are already in a phone session.

To activate Call Waiting:

1.

From the Phone keypad, tap

Tools > Options > Services

tab.

2.

Tap

Call Waiting > Get Settings.

3.

Select

Notify me.

4.

Tap

OK.

NOTE: To stop using call waiting, select

Do not notify me.

Using the Phone Features

5–14

To use Call Waiting to answer an incoming call during a phone conversation, tap

Answer

to move the current phone call to

Call

Waiting.

The phone call on

Call Waiting

displays on the screen. Tap

Ignore

if you do not want to answer the incoming call.

Displaying Caller ID

You can display your caller ID when placing a phone call.

1.

From the Phone keypad, tap

Tools > Options > Services

tab.

2.

Tap

Caller ID > Get Settings.

3.

Select

Everyone.

4.

Tap

OK.

NOTE: To prevent your caller ID from being displayed to others, select

No One.

Blocking Calls

Use call barring to block certain types of incoming and/or outgoing calls.

1.

From the Phone keypad, type

Tools > Options > Services

tab.

2.

Tap

Call Barring > Get Settings.

3.

Select the type of incoming and/or outgoing calls you want to block such as barring incoming call when you phone is in roaming mode or block all outgoing international calls.

4.

Tap

OK

to close the program.

Forwarding Calls

Use call forwarding to forward all incoming calls to a different number.

1.

From the Phone keypad, tap

Tools > Options > Services

tab.

2.

Tap

Call Forwarding > Get Settings.

3.

Select

Forward all incoming phone calls,

and specify the phone number to receive forwarded calls.

You can also use call forwarding to forward incoming calls to a different number based on your situation.

• Select

Unavailable

to forward calls only when your phone is turned off or you are unreachable.

• Select

Busy

to forward calls only when the line is busy.

• Select

No answer

to forward calls only when you can’t answer your phone.

NOTE: To stop using Call Forwarding, clear the box next to

Forward all incoming phone calls.

Using the Phone Features

5–15

Changing the System Volume

You can adjust the volume for system sounds, such as the sound you hear when you tap on program names and menu options.

• Tap the icon in the Navigation bar.

• In the pop-up volume box, move the system volume slider to the desired volume level.

Select

On

,

Vibrate

, or

Off

to quickly change both the system and ringer volume settings.

NOTE: You can also move the volume control on your HP iPAQ to quickly change the ringer settings. The volume slider is located on the top, left side of the HP iPAQ. Press up (

+

) or down (

-

) to adjust volume.

Change the Ringer Volume

There may be times when you want to change the ringer volume on your

HP iPAQ. For example, you may want to increase the ringer volume when you're anticipating an important call, or immediately silence the ringer when you receive a call during a meeting or when you're in a quiet environment.

Tap the icon in the Navigation bar.

In the pop-up volume box, move the ringer volume desired volume level.

slider to the

Select

On

,

Vibrate

, or

Off

to quickly change both the ringer and system volume settings.

NOTE: You can also move the volume control on your HP iPAQ to quickly change the system volume settings.

Changing the Phone Settings

To change the phone settings, from the

Start

menu, tap

Settings > Phone.

You can customize phone settings such as the ring type and ring tone to be used for incoming calls, and the keypad tone to be used when entering phone numbers. You can also protect your phone from unauthorized use with a PIN.

• To change phone settings from the Phone keypad, tap

Tools

in the

Command bar

> Options > Phone

tab.

From the

Phone

tab, you can change the following items:

• Ring type—Tap the

Ring type

list and select the desired option.

• Ring tone—Tap the

Ring tone

list and select the sound you want.

Using the Phone Features

5–16

NOTE: To use custom .wav, .mid, or .wma files as ring tones, use

ActiveSync on your personal computer to copy the file to the /Windows/

Rings folder on your HP iPAQ. Then, select the sound from the

Ring tone

list.

• Keypad tone—Tap the

Keypad

list, and select the option you want.

• Secure your Phone by placing a checkmark in the

Require

PIN when phone is used

box.

NOTE: Your mobile service provider may already have given you a PIN to use with the Phone. After entering that PIN, you may change the PIN at any time by tapping

Change PIN.

Changing Service Settings

You can change service settings by either of the following methods:

From the

Start

menu, tap

Settings > Phone > Services

tap a service, and then tap

Get Settings.

tab,

From the Phone keypad, tap

Tools > Options > Services

tab, tap a service, and then tap

Get Settings.

You can configure settings for phone services you subscribe to through your mobile phone service provider. For example, you may want to block certain types of incoming and/or outgoing calls, forward incoming calls to a different phone number based on your situation, be notified of incoming calls when you’re already in a phone session, or let others know your identity when making calls.

Viewing Available GSM/GPRS/EDGE Networks

You can view all Global System for Mobile Communications /General

Packet Radio Service/Enhanced Data Rates for Global Evolution (GSM/

GPRS/EDGE) wireless networks available to you.

1.

From the Phone keypad, tap

Tools > Options > Network

tab.

2.

Tap

Find Network.

Using International Roaming

When you are planning on traveling abroad or to foreign countries, you will be able to use your HP iPAQ to call home or anywhere by first setting it up for international roaming.

At least 24 hours before you go away on your trip, you need to do the following:

NOTE: Depending on your mobile phone service provider, it may not be necessary to complete all of the following items to set up your phone for international roaming.

Using the Phone Features

5–17

Contact your mobile phone service provider for the following information and services:

• Have them activate your phone for International Roaming.

Depending on your mobile phone service provider, there may be an additional charge for this feature.

NOTE: Once your HP iPAQ has been activated, it is set up permanently for you to use abroad.

Check with your mobile phone service provider to make sure your

HP iPAQ will work in the country you are going to and find out what kind of coverage you will receive.

Find out if you will need to purchase another SIM card with the correct international format on it, or if your mobile phone service provider may be able to reformat the SIM card you already have into the correct format.

Since your HP iPAQ has GPRS and EDGE capability, you may want to ask your mobile phone service provider for an up-to-date list of foreign operators that enable you to use data functionality abroad and added costs for the service plan. Once you know which network to connect to in the country you are traveling through, you can connect to that network manually using the following instructions.

Changing Network Settings

You can change Network Settings by either of the following methods:

From the

Start

menu, tap

Settings > Phone > Network

tab.

From the Phone keypad, tap

Tools > Options > Network

tab.

The GSM/GPRS connection your HP iPAQ is currently using will be listed at the top of the screen.

You can view available networks, determine the order in which your phone accesses another network if the current one is unavailable, and specify whether you want to change networks manually or automatically. The current network remains active until you change it, lose your signal, or change your SIM card.

Manually Selecting a Network

NOTE: HP highly recommends leaving the HP iPAQ set to its automatic network settings.

At times, you may want to manually select a different wireless network to use, instead of your HP iPAQ automatically doing this for you. For example, if you want to connect to a specific network for a specific purpose, and you are authorized to use this specific network, then complete the following instructions:

1.

From the Phone keypad, tap

Tools > Options > Network

tab.

Using the Phone Features

5–18

2.

Under Network selection, select

Manual

and select the network you want to use.

NOTE: When your current network is unavailable, tap

Select

Network,

and manually select a different network to use.

NOTE: In the event you are unable to locate a network, you must reset the

HP iPAQ by tapping

Start > Settings > Phone > Network

tab and under Network Selection, tap

Automatic > Find network.

Configuring Your HP iPAQ for Your SIM Card

When the SIM card connects to your service provider’s network, it may be updated by your service provider to include new network parameters for faster connection. The GSM/GPRS Settings Manager automatically updates your HP iPAQ files with the new network parameters on your

SIM card.

At times, you may need to manually edit the network settings or create your own personal network settings. To do that, you will need to modify the GSM/GPRS Settings.

The GSM/GPRS Settings Manager has the following features:

Automatically detects the carrier and sets up the GPRS, MMS, and

WAP connection information.

Automatically detects the carrier and updates network settings on all hard and soft resets.

Provides the User with the ability to edit network settings including

GPRS, CSD, SMS, MMS, and WAP information.

Provides the User with the ability to create their own network settings and save them under a user defined name in the iPAQ File

Store folder.

Modifying the GSM/GPRS Network Settings

The first time you use your SIM Card, the GSM/GPRS Manager automatically detects the phone network and operator and sets up the

GPRS connection information for you. You can modify these settings to your own preference or create your own network settings.

NOTE: If the automatic network detection fails, you can manually relaunch it by pressing the

Automatic detection

button on the GSM/

GPRS Parameters screen.

Using the Phone Features

5–19

• To access the GPRS Settings, from the

Start

menu, tap

Settings >

Connections

tab

> GSM/GPRS Manager

icon. If your operator name appears in the drop-down list, it is recommended that you use that connection and, if needed, edit the default settings.

NOTE: In the event the automatic detection setting fails, complete one of the two following items:

Select the appropriate country and operator name, then tap

OK.

The settings automatically update.

If your operator name does not appear in the drop-down list, you must manually add it to the list by tapping the down arrow in the

Operator box and tapping “

Create New . . .

”. For more information, refer to the

”Creating a New Connection”

section in this chapter.

Editing Network Properties

CAUTION: Editing Network Properties is not recommended unless you are being accompanied by service provider Help.

Tapping on the

Edit network Parameters

bar on the GSM/GPRS

Settings screen gives you access to the following areas:

• Internet Connection Information—Walks you through the different settings for GPRS (General Packet Radio Service) and

CSD (Circuit Switched Data) connections.

• MMS Multimedia Messages—Allows you to modify the

Multimedia Message Service Center (MMSC) address.

Using the Phone Features

5–20

• WAP Information

Editing an Internet Connection

If you tapped

Internet Connection Information

on the Edit properties screen:

1.

Select the connection to edit by tapping the appropriate box and tap

OK.

2.

Enter a name for the connection such as the carrier name.

3.

Tap

Next.

4.

After

APN:

enter the Access Point Name of the server you are attempting to connect.

5.

After

Name:

enter the Log on for your connection.

6.

After

Password:

enter the password for your connection.

7.

Tap

Next.

8.

On the next screen, tap one of the following:

• Dynamic IP address

• Static IP address

9.

Tap

Next.

10.

On the next screen, tap one of the following:

• Dynamic DNS addresses

• Static DNS addresses

11.

Tap

OK.

Editing MMS Multimedia Messages Settings

If you tapped

MMS Multimedia Messages

on the Edit properties screen:

1.

Under

Enter the MMS Center Address,

enter the URL where all MMS messages are sent for delivery by the network (for example, enter http://mms.mobilelife.co.th).

Using the Phone Features

5–21

2.

Enter the following information:

APN:

Access Point Name of the MMS server being connected.

Name:

Log on name for the MMS server.

Password:

Password for the MMS server.

3.

Tap

OK.

4.

Enter the IP address and the Port number for the WAP MMS

Gateway and tap

Finished.

Editing WAP Information Settings

If you tap

WAP Information

on the Edit properties screen:

1.

Enter the IP address and the Port information for the WAP Gateway.

2.

Tap

Next.

3.

Enter the IP address and the Port information for the secure WAP

Gateway.

4.

Tap

Finish.

Creating a New Connection

Before creating a new connection, you must obtain the following information from your service provider:

To make a GPRS Connection:

• APN

• Username/Password

• DNS address

• IP address

To make an MMS Connection:

• MMS Center Address

• APN (for MMS server if different than Internet connection)

• User Name/Password

• IP Address/Port

To make a WAP connection:

• IP Address

• Port

• WAP Gateway

• Secure WAP Gateway—IP and Port

To create a new connection:

1.

Tap the down arrow under Country and select the appropriate country name.

Using the Phone Features

5–22

2.

Tap the down arrow under Operator, and tap

“Create new ...”.

3.

Tap the down arrow under

Country

and select the appropriate country name.

4.

Enter the new service provider name.

5.

Tap

Next.

Failed Automatic SIM Detection

If the SIM card is not detected by the application:

Check to see if the SIM card is present in the HP iPAQ. If it is not present, insert the SIM card and relaunch the application.

Create a new connection.

Ensure that the contacts on your SIM card and your SIM slot are not covered with a residue or dust that would inhibit a connection.

TTY Functionality for the Hearing-Impaired

This HP iPAQ supports TTY (Tele-typewriter) functionality. This functionality allows hearing-impaired persons to communicate using existing telephony infrastructure, including cellular phones. To achieve this, separately purchased TTY devices must be connected to the telephones on both ends of a telephone call session, and the TTY software application must be downloaded from the Companion CD onto the HP iPAQ. The sending TTY

Using the Phone Features

5–23

device generates a distinct audio tone for every supported character, and these tones are decoded and converted back into text on the receiving

TTY device.

Due to the use of audio compression codecs in modern digital cellular telephones, these TTY audio tones may be unintentionally distorted while being transmitted through cellular telephones. In order for TTY devices to continue to work in cellular networks, the cellular telephone must be set into a mode that optimizes the compression codec to handle TTY tones instead of the human voice.

NOTE: For information on connecting TTY devices to the HP iPAQ, refer to the TTY device manufacturer’s documentation.

Enabling TTY Support

Before connecting the optional TTY device to the phone, you must enable

TTY support in order to prepare the HP iPAQ Phone to expect a TTY device to be connected.

To enable TTY support:

1.

From the

Start

menu, tap

Phone > Tools > Options > TTY

tab.

2.

Place a checkmark in the

Enable TTY support

box by tapping it.

3.

Tap

OK.

The TTY icon displays in the Navigation bar when it is enabled.

4.

Connect the optional TTY device or plug into the headphones as stated in the TTY manufacturer’s documentation and connect the headphones to the HP iPAQ. This connection activates the TTY audio mode.

Making a Phone Call Using the TTY HP iPAQ

To make a phone call:

1.

Press the green

Answer/Send

phone button on the front of the

HP iPAQ to launch the phone keypad.

Using the Phone Features

5–24

2.

Dial the phone number of the person you are trying to reach who also has a TTY device connected to their phone. If the prompt displays asking if you want to turn on the phone, tap

Yes.

3.

When the phone call is answered, start typing onto the

TTY keyboard.

The letters typed into the machine are turned into electrical signals that travel over regular telephone lines. When the signals reach their destination (another TTY device), they are converted back into letters which appear on a display screen, are printed out on paper, or both.

When you are finished typing your phone conversation, the person on the other end of the line may begin typing their answers or comments to you.

4.

To end a phone call, press and hold the red

End Call

phone button on the front of the HP iPAQ.

NOTE: TTY audio mode activation may not be possible while a telephone call is already in progress.

NOTE:

• If a normal headset is connected while TTY support is enabled, the audio quality may be decreased.

If a Bluetooth headset is connected while TTY support is enabled, the audio quality will not change because TTY audio mode has not been activated.

However, if you make a phone call using a Bluetooth headset while

TTY mode is enabled

AND

a plug has been inserted into the headphone jack, TTY audio mode will be activated and voice quality will decrease.

Deactivating TTY Audio Mode

To deactivate TTY audio mode:

Remove the plug from the headphone jack or

Uncheck the

Enable TTY support

check box in the

Start

menu

> Phone > Tools > Options > TTY

tab.

Disabling TTY Support

To disable TTY support:

1.

From the

Start

menu, tap

Phone > Tools > Options >

TTY

tab

.

2.

Uncheck the

Enable TTY support

box.

NOTE: It has not been determined if deactivation by either method is possible while a TTY telephone call is in progress.

Using the Phone Features

5–25

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