Introduction. Mercedes-Benz CLS 550 BlueEFFICIENCY, 2013 CLS Coupe, 2013, CLS, CLS Series

Document

Introduction

Product information

Mercedes-Benz recommends that you use genuine Mercedes-Benz parts, conversion parts and accessories that have been approved for your vehicle.

Mercedes-Benz tests genuine parts as well as conversion parts and accessories that have been specifically approved for your vehicle for their reliability, safety and suitability. Despite ongoing market research, Mercedes-Benz is unable to assess other parts. Therefore,

Mercedes-Benz accepts no responsibility for the use of such parts in Mercedes-Benz vehicles. This is also the case, even if they have been independently or officially approved. The use of non-approved parts could affect your vehicle's operating safety.

Genuine Mercedes-Benz parts, approved conversion parts and accessories are available from any authorized Mercedes-Benz

Center. Here, you will receive advice about permissible technical modifications, and the parts will be professionally installed.

Vehicle damage resulting from the disregard of the instructions is not covered by the

Mercedes-Benz Limited Warranty.

Vehicle equipment

This Operator's Manual describes all models and all standard and optional equipment of your vehicle available at the time of going to print. Country-specific differences are possible. Please note that your vehicle may not be equipped with all features described.

This also applies to safety-related systems and functions. The equipment in your vehicle may therefore differ from some of the descriptions or illustrations.

The original purchase agreement lists all systems installed in your vehicle.

Contact an authorized Mercedes-Benz Center if you have any questions about equipment or operation.

The Operator's Manual and Maintenance

Booklet are important documents and should be kept in the vehicle.

Printed Operator's Manual

The printed Operator's Manual (including any

Supplements) must be observed.

There is no electronic update to the Digital

Operator's Manual. Amendments are only made to the printed Operator's Manual.

Operator's Manual

General notes

Before you first drive off, read this Operator's

Manual carefully and familiarize yourself with your vehicle.

For your own safety and a longer vehicle life, follow the instructions and warning notices in this manual. Disregarding them may lead to damage to the vehicle or personal injury.

Service and vehicle operation

Service and literature

Your vehicle is covered under the terms of the warranties printed in the Service and

Warranty Information booklet. Your authorized Mercedes-Benz Center will exchange or repair any defective parts originally installed in the vehicle in accordance with the terms of the following warranties:

R New Vehicle Limited Warranty

Emission Systems Warranty

R Emission Performance Warranty

California, Connecticut, Maine,

Massachusetts, New York, Pennsylvania,

Rhode Island and Vermont Emission

Control Systems Warranty

State warranty enforcement laws (lemon laws)

Introduction

Information for customers in

California

In California, you have the right to exchange a vehicle or receive a refund of the purchase or leasing price if Mercedes-Benz USA, LLC and/or an authorized workshop or maintenance facility cannot, after several authorized repairs, rectify considerable damage to or malfunctions of the vehicle that are covered by the contractual warranty.

During the period of 18 months from original delivery of the vehicle or the accumulation of

18,000 miles (approximately 29,000 km) on the odometer of the vehicle, whichever occurs first, a reasonable number of repair attempts is presumed for a retail buyer or lessee if one or more of the following occurs:

(1) the serious defect or damage can result in deadly or serious injury to the vehicle occupants while driving AND this defect has already been repaired at least twice

AND Mercedes-Benz, LLC has been informed in writing of the necessity of a repair.

(2) the defect or damage, though less serious than (1) above, has already been repaired at least four times AND

Mercedes-Benz has been informed in writing of the necessity of a repair.

(3) the vehicle cannot be used for longer than 30 calendar days because of repair work resulting from this or other serious defects or damage.

Please send your written notice to:

Mercedes-Benz USA, LLC

Customer Assistance Center

One Mercedes Drive

Montvale, NJ 07645-0350

Maintenance

The Service and Warranty Booklet describes all the necessary maintenance work which should be done at regular intervals.

Always have the Service and Warranty

Booklet with you when you bring the vehicle to an authorized Mercedes-Benz Center. The service advisor will record every service for you in the Service and Warranty Booklet.

Roadside Assistance

The Mercedes-Benz Roadside Assistance

Program offers technical help in the event of a breakdown. Calls to the toll-free Roadside

Assistance Hotline are answered by our agents 24 hours a day, 365 days a year.

1-800-FOR-MERCedes(1-800-367-6372)

(USA)

1-800-387-0100 (Canada)

For additional information, refer to the

Mercedes-Benz Roadside Assistance

Program brochure (USA) or the "Roadside

Assistance" section in the Service and

Warranty booklet (Canada). You will find both in your vehicle literature portfolio.

Change of address or change of ownership

In the event of a change of address, please send us the "Notification of Address Change" in the Service and Guarantee booklet or simply call the Mercedes-Benz Customer

Assistance Center (USA) at the hotline number

1-800-FOR-MERCedes(1-800-367-6372) or

Customer Service Center (Canada) at

1-800-387-0100. This will assist us in contacting you in a timely manner should the need arise.

If you sell your Mercedes, please leave the entire literature in the vehicle so that it is available to the next owner.

If you have purchased a used car, please send us the "Notification of Used Car Purchase" in the Service and Guarantee booklet or simply call the Mercedes-Benz Customer Assistance

Center (USA) at the hotline number

1-800-FOR-MERCedes(1-800-367-6372) or

Introduction

Customer Service (Canada) at

1-800-387-0100.

qualified maintenance or repair facility for further inspection or repairs.

Operating safety

Important safety notes

G WARNING

Work improperly carried out on electronic components and associated software could cause them to cease functioning. Because the vehicle's electronic components are interconnected, any modifications made may produce an undesired effect on other systems. Electronic malfunctions could seriously impair the operating safety of your vehicle.

Contact an authorized Mercedes-Benz Center for repairs or modifications to electronic components.

Other improper work or modifications on the vehicle could also have a negative impact on the operating safety of the vehicle.

Some safety systems only function when the engine is running. You should therefore never turn off the engine while driving.

G WARNING

Heavy blows against the vehicle underbody or tires/wheels may cause serious damage and impair the operating safety of your vehicle.

Such blows can be caused, for example, by running over an obstacle, road debris or a pothole.

If you feel a sudden significant vibration or ride disturbance, or you suspect that damage to your vehicle has occurred:

R turn on your hazard warning flashers.

R slow down carefully.

R drive with caution to an area which is a safe distance from the road.

Inspect the vehicle underbody and tires/ wheels for possible damage. If the vehicle appears unsafe, have it towed to the nearest authorized Mercedes-Benz Center or other

Declarations of conformity

Vehicle components which receive and/or transmit radio waves

USA: "The wireless devices of this vehicle comply with Part 15 of the FCC Rules.

Operation is subject to the following two conditions: 1) These devices may not cause harmful interference, and 2) These devices must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment."

Canada: "The wireless devices of this vehicle comply with Industry Canada license-exempt

RSS standard(s). Operation is subject to the following two conditions: (1) These devices may not cause interference, and (2) These devices must accept any interference, including interference that may cause undesired operation of the device."

Diagnostics connection

G WARNING

If you connect equipment to the on-board diagnostics connection, it can affect the operation of the vehicle systems. This can impair the operating safety of your vehicle while driving. There is a risk of an accident.

Do not connect any equipment to the onboard diagnostics connection.

G WARNING

Loose equipment or equipment cables which are connected to the on-board diagnostics connection can obstruct the area around the pedals. The equipment or the cables could come between the pedals in the event of

Introduction sudden braking or acceleration. This may affect the function of the pedals. There is a risk of an accident.

Do not attach any equipment or cables in the driver's footwell.

! If the engine is switched off and equipment on the diagnostics connection is used, the starter battery may discharge.

The diagnostics connection is only intended for the connection of diagnostic equipment at a qualified specialist workshop.

Connecting equipment to the diagnostics connection can, for example, lead to emissions monitoring information being reset. This may lead to the vehicle failing to meet the requirements of the next emissions test during the main inspection.

and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center

Mercedes-Benz USA, LLC

One Mercedes Drive

Montvale, NJ 07645-0350

In Canada

Customer Relations Department

Mercedes-Benz Canada, Inc.

98 Vanderhoof Avenue

Toronto, Ontario M4G 4C9

Qualified specialist workshop

An authorized Mercedes-Benz Center is a qualified specialist workshop. It has the necessary specialist knowledge, tools and qualifications to correctly carry out the work required on your vehicle. This is especially the case for work relevant to safety.

Observe the notes in the Maintenance

Booklet.

Always have the following work carried out at an authorized Mercedes-Benz Center:

R work relevant to safety

R service and maintenance work

R repair work

R alterations, installation work and modifications

R work on electronic components

Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed

Reporting safety defects

USA only:

The following text is reproduced as required of all manufacturers according to Title 49,

Code of U.S. Federal Regulations, Part 575 pursuant to the National Traffic and Motor

Vehicle Safety Act of 1966.

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety

Administration (NHTSA) in addition to notifying Mercedes-Benz USA, LLC.

If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign.

However, NHTSA cannot become involved in individual problems between you, your dealer, or Mercedes-Benz USA, LLC.

To contact NHTSA, you may call the Vehicle

Safety Hotline toll-free at

1-888-327-4236(TTY: 1-800-424-9153); go to http://www.safercar.gov; or write to:

Administrator, NHTSA Headquarters,

1200 New Jersey Avenue, SE, West Building,

Washington, DC 20590.

Introduction

You can obtain additional information about vehicle safety from: http://www.safercar.gov

Limited Warranty

! Follow the instructions in this manual about the proper operation of your vehicle as well as about possible vehicle damage.

Damage to your vehicle that arises from culpable contraventions against these instructions is not covered either by the

Mercedes-Benz Limited Warranty or by the

New or Used-Vehicle Warranty.

Data stored in the vehicle

Information about electronic data acquisition in the vehicle

(Including notice pursuant to California Code

§ 9951)

Your vehicle records electronic data. If your vehicle is equipped with mbrace (Canada:

TELE AID), data is transmitted in the event of an accident.

This information helps, for example, to test vehicle systems after an accident and to continually improve vehicle safety.

Daimler AG can access this data and submit it:

R for safety research or vehicle diagnosis purposes

R with the consent of the vehicle owner

R on the instruction of prosecuting authorities

R for use in arbitration of disputes that involve Daimler AG, its affiliates or its sales and service organizations

R as otherwise required or permitted by law.

Please check your mbrace (Canada: TELE

AID) purchase agreement to find out more about data that can be recorded and transmitted by this system.

Information on copyright

Registered trademarks

Registered trademarks:

R Bluetooth ® is a registered trademark of

Bluetooth SIG Inc.

DTS is a registered trademark of DTS, Inc.

Dolby and MLP are registered trademarks of DOLBY Laboratories.

R BabySmart™, ESP ® and PRE-SAFE ® are registered trademarks of Daimler AG.

R HomeLink ®

Prince.

is a registered trademark of

R iPod ® and iTunes ® are registered trademarks of Apple Inc.

R Logic7 ® is a registered trademark of

Harman International Industries.

R Microsoft ® and Windows media ® are registered trademarks of Microsoft

Corporation.

SIRIUS is a registered trademark of Sirius

XM radio Inc.

HD Radio is a registered trademark of iBiquity Digital Corporation.

R Gracenote ® is a registered trademark of

Gracenote, Inc.

R ZAGATSurvey ® and related brands are registered trademarks of ZagatSurvey,

LLC.

FreeType

Turner, Robert Wilhelm, and Werner Lemberg.

Gnu compiler

The Berkeley software License Agreement specifies the terms and conditions for

Introduction redistribution. Redistributions and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:

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This product includes software developed by the University of California, Berkeley and its contributors.

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