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Chapter 15
Appendix
Responsibility for the Pay Service (Cost to
Customers)
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When the service is requested, in spite of in warranty, we may charge you for a visit from a service technician in the following cases.
Not a product defect
Cleaning of the product, Adjustment, Explanation, Re-installation and etc.
• If a service technician gives instructions on how to use product or simply adjusts options without disassembling product.
• If a defect is caused by external environmental factors (Internet, Antenna, Wired Signal, etc.)
• If a product is reinstalled or devices are connected additionally after installing the purchased product for the first time.
• If a product is reinstalled to move to a different spot or to move to a different house.
• If customer requests instructions on how to use because of another company's product.
• If customer requests instructions on how to use the network or another company's program.
• If customer requests software installation and setup for the product.
• If a service technician removes/cleans dusts or foreign materials inside of the product.
• If customer requests an installation additionally after purchasing a product through home-shopping or online.
A Product damage caused by customer's fault
Product damage caused by customer's mishandling or wrong repair
If a product damage is caused by;
• External impact or drop.
• Use of supplies or separatly sold product unspecified by Samsung.
• Repair from a person besides an engineer of outsourcing service company or partner of
Samsung Electronics Co., Ltd.
• Remodeling or repairing the product by customer.
• Using it with incorrect voltage or non-authorized electrical connections.
• Not following the "cautions" in User Manual.
Others
• If product fails by natural disaster. (lightning, fire, earthquake, flood damage, etc)
• If consumable components are all used up. (Battery, Toner, Fluorescent lights, Head,
Vibrator, Lamp, Filter, Ribbon, etc.)
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If customer requests a service in case the product has no defect, service fee may be charged.
So please read User Manual first.
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Prevention of Afterimage Burn-in
What is afterimage burn-in?
Afterimage burn-in should not occur when the panel is operating normally. Normal operation refers to a continuously changing video pattern. If the panel displays a fixed pattern for an extended period of time a slight voltage difference may occur between the electrodes in pixels that control the liquid crystals.
Such a voltage difference between electrodes increases with time and makes the liquid crystals thinner. When this occurs, a previous image can remain on the screen when the pattern changes.
This information is a guide to prevent afterimage burn-in. Viewing a fixed screen for an extended period of time may cause afterimage burn-in. This problem is not included in warranty.
Recommended prevention practices
Viewing a fixed screen for an extended period of time may cause afterimage burn-ins or smudges. Turn off the product when it is not used for a long time, activate the Power Saving mode, or run a moving screen saver.
• Change the colors regularly.
Type 1 Type 2
FLIGHT
SAMSUNG
SAMSUNG
TIME
20:30
21:10
FLIGHT
SAMSUNG
SAMSUNG
TIME
20:30
21:10
• Avoid combinations of a text color and background color of contrasting brightness.
―
Avoid using colors of contrasting brightness (black and white; gray).
FLIGHT : TIME
SAMSUNG : 20:30
FLIGHT : TIME
SAMSUNG : 20:30
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License
Manufactured under license from Dolby Laboratories.
Dolby, Dolby Audio, Pro Logic, and the double-D symbol are trademarks of Dolby Laboratories.
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HDMI sources do not support DOLBY AUDIO.
The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI
Licensing LLC in the United States and other countries.
Open Source Licence Notice
In the case of using open source software, Open Source Licences are available on the product menu. Open Source Licence Notice is written only English.
For information on the Open Source Licence Notice, contact the Samsung Customer Center or send email to [email protected].
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Terminology
480i / 480p / 720p / 1080i /
1080p_ ___ Each of the scanning rates above refers to the number of effective scanning lines that decides the screen resolution. The scanning rate may be indicated in i (interlaced) or p (progressive), depending on the scanning method.
- Scanning
Scanning refers to a process of sending pixels that form an image progressively. A larger number of pixels will deliver a clearer and more vivid picture.
- Progressive
In progressive scan mode, all lines of pixels are scanned one by one
(progressively) on the screen.
- Interlaced
In interlaced scan mode, every other line of pixels is scanned from top to bottom first and then the remaining lines of pixels (that were not scanned) are scanned.
Non-interlace Mode and Interlace
Mode ____ Non-interlace mode
(progressive scan) displays a horizontal line from the top to the bottom of a screen progressively.
Interlace mode displays the odd number lines first and the even number lines next. Non-interlace mode is mainly used in monitors as it produces screen clarity and interlace mode is mainly used in
TVs.
Dot Pitch ____ The product and screen consist of red, green and blue dots. A shorter distance between the dots produces a higher resolution.
Dot pitch refers to the distance between the shortest distance between dots of the same color. Dot pitch is measured in millimeters.
Vertical Frequency ____ The product displays a single image many times per second (like a fluorescent light that flickers) to display an image for a viewer to see. The rate of a single image being displayed repeatedly per second is called vertical frequency or refresh rate. Vertical frequency is measured in Hz.
E.g. 60Hz refers to a single image being displayed 60 times in one second.
Horizontal Frequency ____ The time required to scan a single line from the left to the right side of the screen is called a horizontal cycle. The reciprocal number of a horizontal cycle is called horizontal frequency. Horizontal frequency is measured in kHz.
Source ____ Input source refers to a video source device connected to the product such as a camcorder or video or DVD player.
Component ports (green, blue and red) ____ The component ports, which identify, transmit and receive contrast signals, provide superior picture quality to any other video connection methods.
Plug & Play ____ Plug & Play is a function that allows the automatic exchange of information between a monitor and PC to produce an optimum display environment.
The product uses VESA DDC
(international standard) to execute
Plug & Play.
Resolution ____ Resolution is the number of horizontal dots (pixels) and vertical dots (pixels) that form a screen. It represents the level of display detail. A higher resolution enables more data to be displayed on the screen and is useful to perform multiple tasks simultaneously.
E.g. A resolution of 1920 X 1080 consists of 1,920 horizontal pixels
(horizontal resolution) and 1,080 vertical pixels (vertical resolution).
HDMI (High Definition Multimedia
Interface) ____ It is an interface that can be connected to a digital audio source as well as a high-definition video source by using a single cable without compression.
Multiple Display Control (MDC) ____
MDC (Multiple Display Control) is an application that allows multiple display devices to be controlled simultaneously using a PC.
Communication between a PC and monitor takes place using RS232C
(serial data transmission) and RJ45
(LAN) cables.
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