Troubleshooting Procedures. Jacuzzi FUZ7260CCR5CHY, FUZ7242CCR5IWW

Salon™ Spa Bath

Troubleshooting Procedures

PROBLEM

Pump/motor does not start

Pump/motor operates but no fully adjustable jets are functioning

PROBABLE CAUSES

No power to pump/motor

Pump/motor not plugged in

Pump/motor faulty

Jets are closed

Suction cover/strainer may be clogged

REMEDY

Reset GFCI

Insert plug securely into outlet

Ensure control panel is connected to control box

Contact Jacuzzi Luxury Bath @ 800-288-4002

Open jets by rotating counter-clockwise

With the motor turned OFF, remove the suction cover/ strainer and remove any debris. Replace the suction cover before operating

Pump/motor operates but air is not injected into the water

Water leakage from pump unions

Air valves are closed

Overtightened, O-ring may be pinched or improperly seated, undertightened

Open air control valves

Loosen unions , check and reseat O-ring. If O-ring has been pinched out of shape, replace (refer to number below). When tightening union nuts, handtighten only.

Pump/motor shuts off by itself before time elapses

Chromatherapy lights do not operate

Blower does not start

Blower operates but NO air is exiting the holes

Blower operates but air is not exiting all of the holes

Blower shuts off unexpectedly

Daily purge does not come on at specified time

Drain assist purge cycle comes on multiple times

Drain assist purge does not come on 5 minutes after bathtub is drained out completely

Motor thermal protection has deactivated pump/motor due to overheating (supply voltage low)

GFCI tripped

Inadequate supply wiring

Connector has come loose

No power to pump/motor

Blower not connected

Blower faulty

Check valves are stuck in the closed position

Blower intensity is not sufficient

Obstructed air holes

20 minute timer has elapsed

GFCI tripped

Inadequate supply wiring

Improper ventilation

Connector has come loose

Purge not set (default setting is no purge)

Water sensors detect multiple wet and dry conditions

Water sensors not connected and not detecting water being drained out of the tub

Faulty control box

High limit switch on heater has tripped

Let motor cool; thermal protection will reset. Check for proper ventilation (check supply voltage)

Reset GFCI. If it continues to trip, do not use this unit.

Disconnect the unit and have the problem corrected by a licensed electrician before using.

Consult a licensed electrician to correct the wiring unit.

Contact Jacuzzi Luxury Bath @ 800-288-4002

Reset GFCI and/or breaker

Ensure plug is fully in outlet

Ensure control panel is connected to control box

Ensure control box is connected to control panel

Contact Jacuzzi Luxury Bath @ 800-288-4002

Contact Jacuzzi Luxury Bath @ 800-288-4002

Increase the blower intensity. NOTE: The system is designed such that all air channels operate at the 4th blower setting.

Remove debris with a toothpick or tooth brush

Turn on blower

Reset GFCI. If it continues, to trip, do not use the unit

Consult a licensed electrician to correct

Contact Jacuzzi Luxury Bath @ 800-288-4002

Contact Jacuzzi Luxury Bath @ 800-288-4002

Set daily purge by holding down the ‘UP’ arrow for 5 seconds

If during a purge, water is coming in contact with both sensors, the system is working as designed and will continue to purge until excess water is expelled

Remove any washcloth or toy that may be covering the sensors

Contact Jacuzzi Luxury Bath @ 800-288-4002

Contact Jacuzzi Luxury Bath @ 800-288-4002

Press Reset button on heater Water not maintaining temperature

Waterfall not working Whirlpool function not on Turn on whirlpool

Waterfall control knob is in the OFF position Turn waterfall control knob counter-clockwise until water flow is at the desired flow

Debris in waterfall outlet

Use a thin, rigid and non-abrasive material (ie. credit card) and gently swipe back and forth until debris is cleared away from the waterfall opening

If the unit is within the warranty period, contact Jacuzzi Whirlpool Bath Service Support at 1-800-288-4002 with your bath’s serial number before work is started. The serial number is located on the Specification/Serial Number Plate (see the following page).

Installation and Operation www.jacuzzi.com

Page 23