Replacement Parts. Duluth Forge 179202, Vent-Free Dual Fuel Fireplace, 179200, 179201, FDI32R-M-AW, FDI32R

TROUBLESHOOTING

Problem

White powder residue forming within burner box or on adjacent walls or furniture

Heater produces unwanted odors.

Heater shuts off in use

(ODS operates).

Gas odor exists even when control knob is in

OFF position.

Moisture/condensation noticed on windows.

Possible Cause

1. When heated, the vapors from furniture polish, wax, carpet cleaners, etc., turn into white powder residue.

1. Heater is burning vapors from paint, hair spray, glues, etc.

See IMPORTANT statement, page 26.

2. Gas leak. See Warning Statement at the top of page 26.

Corrective Action

1. Turn heater off when using furniture polish, wax, carpet cleaner or similar products.

1. Ventilate room. Stop using odor causing products while heater is running.

3 Low fuel supply.

1. Not enough fresh air is available.

2. Low line pressure.

3. ODS/pilot is partially clogged.

1. Gas leak. See Warning

Statement at top of page 26.

2. Control valve is defective.

1. Not enough combustion/ ventilation air.

2. Locate and correct all leaks

(see Checking Gas Connections , page 16).

3. Refill supply tank (Propane models).

1. Open window and/or door for ventilation.

2. Contact local gas supplier.

3. Clean ODS/pilot (see Care and Maintenance , page 25).

1. Locate and correct all leaks

(see Checking Gas Connections , page 16).

2. Contact customer service.

1. Refer to Air for Combustion and Ventilation requirements, page 7.

REPLACEMENT PARTS

Note: Use only original replacement parts. This will protect your warranty coverage for parts replaced under warranty.

PARTS UNDER WARRANTY

Contact authorized dealers of this product.

If they can’t supply original replacement parts, call Customer Service toll free at

1-855-607-6557 for referral information.

• Model and serial number of your heater

• How heater was malfunctioning

• Type of gas supply and Propane tank size

When calling Customer Service or your dealer, have ready:

• Purchase date

Usually, we will ask you to return the defective part to the factory

• Your name

• Your address

PARTS NOT UNDER WARRANTY

Contact authorized dealers of this product.

If they can’t supply original replacement part(s) call Customer Service toll free at

1-855-607-6557 for referral information.

When calling Customer Service have ready:

• Model number of your heater

• The replacement part number

200245-01D www.factorybuysdirect.com

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