Specifications. Samsung VC240, VC-240

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Specifications. Samsung VC240, VC-240 | Manualzz

3-3 Installing the Device Driver

• The device driver is included on the CD-ROM supplied with the product. If the supplied driver file is corrupted,you can download the monitor driver by clicking Support > Downloads at http://www.samsung.com, and then following the directions on the web site.

• After you have downloaded the driver file, double click the file, and then follow the directions that appear on your screen.

To install the driver, follow these steps:

1.

Insert the driver installation CD-ROM into the CD-ROM drive.

2.

Click "Windows Driver".

3.

Select the model of your product from the model list.

4.

Complete the remaining installation steps according to the instructions displayed on the screen.

5.

Check if the appropriate resolution and screen refresh rate are displayed in the Display Properties. For more information about the Display Properies dialog, refer to Widnows operating system documentation.

Using the product 3-3

3-4 Product Operating Buttons

Product Information

You can use your monitor as a standard monitor or as a Video Call monitor. The Video Call functions are built into the monitor.

Some functions may not operate when using the product as a monitor, since they are designed only for the video call function.

ITEM

Camera

DESCRIPTION

Receives and transmits images during a video call.

Microphone

Remote control sensor

Speaker

Inputs sound during a video call.

Receives signals from the remote control.

Outputs sound from the remote party during a video call.

Outputs sound from the PC when the product is connected to a PC by an audio cable.

Product Operating Buttons

The buttons are located on the bottom of the monitor.

ICON DESCRIPTION

Press this button to view the On Screen Display (OSD).

This button is also used to exit the OSD or to return to a higher-level OSD menu

Use these buttons to navigate the menu or to adjust a value in the OSD.

Use this button to dial a video call.

Allows you to mute either the voice or video, or both the voice and video, according to the current OSD settings (<Settings> → <Mute Option>).

Use these buttons to navigate the menu or to adjust a value in the OSD.

When OSD is not on the screen, push these buttons to adjust volume.

3-4 Using the product

ICON

Power LED

DESCRIPTION

If the OSD is on the screen, use this button to select a function

When the OSD is not on the screen, use this button to switch the input signal (PC/DVI/VC).

When you switch the input signal by pressing the [ /SOURCE] button or when you turn the product on, a message displaying the selected input signal appears at the top left of the screen.

To select the <PC/DVI> mode, the product must be connected to the graphics card on the PC using the D-SUB (PC) cable or DVI-D (DVI) cable.

Press this button to turn the product on or off.

This LED is turned on when the product works normally.

The power LED can be found above the buttons on the bottom of the monitor.

For information about the power-saving function, refer to the power saving function section of the product specifications. When not using the product for a long time, unplugging the power cord is recommended to minimize power consumption.

Using the product 3-4

3-5 Video Conferencing Features with RADVISION SCOPIA Infrastructure

You can use the VC240 by itself for High Definition point to point video calls.

But that's not all. You can enjoy additional features such as centralized management, multi-party conferencing, recording and streaming, and firewall traversal by adding a video conferencing infrastructure with RADVSION SCOPIA .

RADVISION SCOPIA is a family of infrastructure products delivered as network appliances and software, optimized to work with your VC240.

Using RADVISION SCOPIA, you can quickly deploy a scalable visual communication network and centrally manage the video network, enable multiparty meetings and extend video conferencing to any laptop across any firewall.

Multi-Party (Multipoint Conferencing)

Video communication with the VC240 can be more effective and efficient with Multipoint (Multi-Party) Conferencing. This is where more than two participants connect simultaneously.

With Multipoint conferencing, VC240 users can see and hear several other participants and feel as they are all in the same location – in a “virtual conference room” on the network so to speak.

Multi-Party Call Point-to-Point Call

Multipoint Conferencing is accomplished with an MCU (Multipoint Conferencing Unit) which is a device that manages a multipoint conference by connecting multiple sites into the same video conference.

RADVISION’s SCOPIA Elite MCU offers 1080p High Definition processing, and personal layouts for each participant.

You, along with other participants, control SCOPIA Elite conferences with the VC240 remote control and perform such actions as muting participants, changing video layouts, and inviting other endpoints to the conference.

3-5 Using the product

High End Desktop Video Conferencing

Managers and executives who are using the VC240 for their video calls want ways to extend video conferencing easily to large numbers of remote and desktop users and make communications more efficient, easier, and broader in reach.

RADVISION’s SCOPIA Desktop allows users to take conferencing wherever they go.

SCOPIA Desktop is designed to meet the demands of high performance video conferencing with a standard PC and Internet connection.

It includes the latest in video technology, providing HD H.264 for viewing both meeting participants and data collaboration.

Its audio system provides echo cancellation, background noise suppression, and is highly resistant to network errors common on the Internet.

SCOPIA Desktop is a simple web browser plug-in that is centrally managed and deployed on a PC without complex licensing fees or installation issues.

Simply click on a link and include tele-workers in meetings, participate in video conferences from the road, collaborate with partners and suppliers, and seamlessly connect through firewalls.

Video Network Management

VC240 system administrators and users can be significantly more effective when using a central management system to perform operations such as remote software upgrades, system configuration, monitoring, and operation.

As the number of VC240 systems grows in a deployment, a central management system can make administrators significantly more efficient at managing distributed VC240 systems from a single point.

RADVISION’s iVIEW Suite is the perfect solution for this requirement. iVIEW Suite provides a comprehensive management solution for voice and video collaborative communications.

With iVIEW, a video network can be efficiently managed and monitored to ensure efficient bandwidth utilization.

Meetings can also be easily scheduled and managed, delivering a high quality video communications experience.

Using the product 3-5

Conference Recording and Streaming

Conference Recording can also be enabled through RADVISION’s SCOPIA solution.

The recording feature captures audio, video, and data, preserving meetings in High Definition for future playback.

VCR style controls are available to provide access to any portion of the recording.

RADVISION’s SCOPIA additionally enables integrated streaming for conference webcasting to both PC and Mac based participants.

This allows viewers to see both the speaker’s and the presentation content's video streams. Simultaneous unicast and multicast support extends the meeting to a virtually unlimited number of participants.

Firewall Traversal and NAT Solution

Firewalls are barrier devices placed between two separate networks that filter out unwanted packets, in many cases unintentionally blocking video conferencing traffic.

Many firewalls also combine filtering functionality with Network Address Translation (NAT) capability and are usually located at the border of the network they protect.

The SCOPIA PathFinder Firewall and NAT Solution enables secure connectivity between enterprise networks and remote sites.

SCOPIA PathFinder maintains the security and advantages of Firewall and NAT over video networks and allows seamless integration with existing video endpoints and infrastructure.

Learn More

To learn more on how RADVISION SCOPIA can help your VC240 deployment, please visit http://www.radvision.com/VC240 or contact your regional RADVISION office.

USA/AMERICAS

T +1 201 689 6300

F +1 201 689 6301 [email protected]

EMEA

T +44 20 3178 8685

F +44 20 3178 5717 [email protected]

APAC

T +852 3472 4388

F +852 2801 4071 [email protected]

3-5 Using the product

3-6 Remote Control

TV's or other electronic devices near the monitor can affect the performance of the remote control by interferring with the signal the remote uses to transmit to the monitor,

POWER

Turns the product On/Off.

Switches the input signal. (PC/DVI/

VC)

SOURCE

Special Characters

Allows you to input '*' and '.' alternately by pressing this button repeatedly.

1/A/a

Allows you to change the mode on the text input window (Number

→ Capital → Lowercase).

LAYOUT

Allows you to select a variety of screen splits by pressing this button repeatedly. Activates PIP function.

+ ZOOM-

Allows you to zoom in and/ or out on the camera of the remote party whose camera supports the ZOOM function.

(This product does not support the

ZOOM function)

MIC MUTE

Allows you to mute either the voice or video, or both the voice and video, according to the current OSD settings (<Settings> →

<Mute Option>).

Press to increase or decrease the volume.

Up-Down Left-Right buttons

Confirmation

Moves from one menu item to another horizontally, vertically or adjusts selected menu values.

Allows you to select the camera you want to zoom in/ out on.

• Near End : Your camera

• Far End : Remote party's camera

PRESENTATION

Determines whether or not to perform the function that sends your

PC screen to the remote party.

INFO

<PC/DVI> : Shows the resolution.

<VC> : Shows detailed information on the current connection.

Mutes the sound from the remote party while a call is being connected.

(Your sound is transmitted)

SETUP

This is the shortcut key to the

<Settings> menu.

BACK

Returns to the previous menu.

Deletes text during text input.

END

Ends a video call.

Special Characters

Allows you to input '#', '@' and ':' alternately by pressing this button repeatedly.

PHONE BOOK

Displays the phone book on the screen.

Using the product 3-6

CALL

Dials a video call.

Number Buttons

Allows you to input numbers and text according to the input mode.

HOLD

Allows you to hold the current call

(while staying connected) to speak with someone else.

This function will be available later.

3-6 Using the product

Installing Batteries in the Remote Control

1.

Open the cover on the back of the remote control as shown in the picture.

2.

Install two AAA size batteries.

Make sure to match the + and - ends of the batteries with the diagram inside the compartment.

3.

Close the cover.

Remove the batteries and store them in a cool, dry place if you won‘t be using the remote control for a long time.

If the remote control doesn‘t work, check the following :

• Is the TV power on?

• Are the plus and minus ends of the batteries reversed?

• Are the batteries drained?

• Is there a power outage or is the power cord unplugged?

• Is there a special fluorescent light or neon sign nearby that is disrupting the remote's transmissions?

Using the product 3-6

3-7 LAYOUT Modification

The VC mode displays a video call screen in full screen.

You can change the video call layout using the 'LAYOUT' button on the remote control.

The video call LAYOUT is represented below as a combination of your screen (self camera screen), the remote party's screen

(remote screen), and the PC/DVI screen. The colors representing each screen are listed below:

• : PC/DVI

: Self camera screen

: Remote screen

PC/DVI Mode

• When the connection has failed

• When the line is busy

VC Mode

• When the connection has failed

⳧ ⳧ ⳧

• When the line is busy

⳧ ⳧ ⳧

The LAYOUT settings saved in <PC/DVI> modes (PC and DVI modes share the same settings) are not applied to the layout of <VC> mode.

3-7 Using the product

3-8 Using the Screen Adjustment Menu (OSD: On Screen Display)

The Screen Adjustment Menu (OSD: On Screen Display) Structure

MENU

Call Call history Phone book Settings

Pressing the " " button on the remote control or the MENU button on the front of the product in the PC(DVI) input mode or VC

(Video Conference) mode will displays the V2oIP (Voice and Video over Internet Provider) main menu on the bottom of the screen as shown below.

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Appears when you press the CALL button on the remote control. Used for dialing a video call.

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1.

Call list : Shows the list of incoming and outgoing calls.

<Name> and <IP> are both displayed for contacts registered in the <Phone Book>.

Only <IP> is displayed with <Name> left blank for contacts not registered in the <Phone Book>.

2.

Dialing a call : Depending on whether a SIP server or gate keeper is used, you can make a call by entering an IP, ID or E.164 number.

2-1.

Current status view : The icon is displayed in yellow or gray according to the corresponding server's log-on status if a

SIP server or gate keeper is used. Depending on the status of the network, it is displayed in either yellow or gray if the server is not used.

2-2.

Telephone number input : Pressing the "CALL" button on the remote control after entering the remote party's <IP>, <SIP

ID> or E.164 number will dial a call.

<SIP ID> allows you to use the IDs of users who have logged on through a SIP server, while the E.164 number allows you to use the numbers of users who have logged on through a gate keeper.

2-3.

Call Type : Allows you to select either between <Video> call and <Voice> call.

3.

Self camera screen : The self camera screen will be displayed when offline. Allows you to display a list of the currently connected users and cancel a connection while on the line.

3-8 Using the product

Call history

Displays the recent call list for <Received>, <Sent> and <Missed> calls.

The registered <Name> and the time of last call are displayed for an <IP> saved in the <Phone Book>. <IP> and the time of last call are displayed for an <IP> that was not saved.

The exact time (AM/PM) is displayed for calls made on the current day, and the date is displayed for calls made on previous days.

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1.

<Call> : Dials a call using call information.

2.

<Save> : Allows you to save information or edit saved information in the <Phone Book>.

3.

<Delete> : Deletes certain items from the list.

4.

<Delete All> : Deletes all of the items from the list.

Using the product 3-8

5.

<View> : Allows you to view detailed call records.

6.

<Unselect All> : Deselects a list.

Phone book

Pressing the PHONE BOOK button on the remote control will display <Phone book>.

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MENU

Group

DESCRIPTION

Allows you to browse, add, edit and/ or delete a user.

Search a user according to <Name>, <SIP ID>, <IP> or <Call Number> depending on the server settings.

Add a user by selecting <Add Contact> and setting <Name>, <IP>, <SIP ID>, <Call Number> and

<Group>.

Allows you to add, edit and/ or delete a group.

Selecting a group and pressing the “ ” button on the remote control will display the list of users under that group.

Select <Add Group> to add a group. If a user is not in a group, you can add the user to any group using the

<[Unassigned]> menu.

Settings

Pressing the SETUP button on the remote control will display the <Settings> menu.

TOP MENUS

General

Call Control

Input

Picture [PC/DVI]

Picture [VC]

Language

SW Upgrade

Auto Answer

Source List

MagicBright

Screen

Mode

Tint (G/R)

Clock

Reset System

Mute Option

PIP Size

Contrast

Picture Option

Contrast

Picture Option

SUB MENUS

Standby

SW version

Do not Disturb

PIP Position

Brightness

Picture Reset

Brightness

Picture Reset

Max. Power Saving

Open Source

Default Call Type

PIP Transparency

Sharpness

Sharpness

Security

Call Quality

Auto Adjustment

Color

3-8 Using the product

TOP MENUS

Network

Audio

Camera

General Menu

IP Settings User Name

SIP Settings Network Test

Sounds

Power Frequency White Balance

SUB MENUS

Phone Number Network Preference H.323 Settings

Brightness Flip

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MENU

Language

Clock

Standby

Max. Power Saving

DESCRIPTION

Select a language for the OSD.

<English> - <Français> - <Italiano> - <Español> - <Deutsch> - <

한국어

> - <

日本語

>

The selected language is only applied to the product OSD. This setting does not affect the other functions of the PC.

Allows you to set the current date and time for your system.

• <Clock Set> - Allows you to set <Year>, <Month>, <Day>, <Hour>, <Minute> and <AM/

PM>.

• <Date Format> - Customize the date display format.

<YYYY/MM/DD> - <MM/DD/YYYY> - <DD/MM/YYYY>

• <Time Format> - Customize the <Time Format>.

<12 hours> - <24 hours>

Displays the stand-by time for the active system in <VC> mode.

The standby time is the amountt of time the panel can be left idle before it turns off automatically.

• <Now> - <Off> - <10 min> - <20 min> - <30 min> - <60 min>

<Standby> is disabled while on the line.

This is a power-saving function which is active in <PC/DVI> mode.

If the PC enters the power-saving mode when the <Max. Power Saving> is <On>, then the product will also enter the power-saving mode.

• <On> - <Off>

Making a call is impossible in power saving mode if <Max. Power Saving> is set to <On>.

Using the product 3-8

Security

MENU

SW Upgrade

Reset System

SW version

Open Source

Call Control Menu

DESCRIPTION

Creates a user password with a four-digit number.

• <Functions Lock> - <Change PIN>

The default password is 0000.

Updates your software through the network.

Disabled while on the line.

Returns the product to its factory settings.

Disabled while on the line.

Checks the software version of the current system.

Shows the software used in developing this product.

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Auto Answer

Mute Option

Do not Disturb

DESCRIPTION

Automatically answers an incoming call.

• <On> - <Off>

Disabled while on the line.

Lets you select the desired <Mute Option> while on the line.

• <Voice> - Stops transmitting microphone input to the remote party.

• <Video> - Stops transmitting image input to the remote party.

• <Voice + Video> - Stops transmitting image and microphone inputs to the remote party.

Automatically rejects an incoming call.

• <On> - <Off>

Disabled while on the line.

3-8 Using the product

MENU

Default Call Type

Call Quality

DESCRIPTION

Selects a desired call type.

• <Video> - <Voice>

• <Video Mode> - Gives priority to picture quality and frame rate.

• <Sharpness> - Gives priority to frame rate over picture quality during communication.

• <Motion> - Gives priority to picture quality over frame rate during communication.

• <Max Bandwidth> - Allows you to set the maximum bandwidth needed for communication.

The lower the bandwidth the poorer the call quality.

• < 1920 kbps> - < 1472 kbps> - < 1024 kbps> - < 768 kbps> - < 512 kbps> - < 384 kbps> - <

320 kbps> - < 256 kbps> - < 192 kbps> - < 128 kbps>

Disabled while on the line.

Input Menu

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PIP Size

DESCRIPTION

Allows you to selectively view the screen of an external input device connected to the monitor.

• <PC> - <DVI> - <VC>

Selects the size of the PIP screen.

• < > - < >

Becomes activated in PIP mode. The PIP mode becomes activated when the LAYOUT button on the remote control is pressed.

Applies to the PIP screen within your screen or the remote party's screen during a call. It does not apply to external input.

Using the product 3-8

MENU

PIP Position

PIP Transparency

DESCRIPTION

Moves the PIP screen to a desired location.

• < > - < > - < > - < >

Becomes activated in PIP mode. The PIP mode becomes activated when the LAYOUT button on the remote control is pressed.

Applies to the PIP screen within your screen or the remote party's screen during a call. It does not apply to external input.

Adjusts the transparency of the PIP screen.

• <Opaque> - <Low> - <Medium> - <High>

Available in <PC/DVI> Mode only

Becomes activated when in PIP mode by pressing the LAYOUT button on the remote control under <PC/DVI> mode.

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MagicBright

Contrast

Brightness

Sharpness

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DESCRIPTION

Provides the ideal screen settngs for various user environments such as document creation, Internet, movies, etc.

• <Entertain>

This mode provides brightness and sharpness settings similar to those of a TV for the best entertainment environment (movies, DVDs, etc.).

• <Internet>

This mode provides the picture settings appropriate for surfing the Internet (text + picture).

• <Text>

This mode provides the picture settings appropriate for editing a document.

• <Custom>

If the preset picture modes are not sufficient, users can configure the <brightness> and <Contrast> directly using this mode.

Available in <PC> Mode Only

Adjusts the Contrast.

Adjusts the Brightness.

Adjusts the Sharpness.

Using the product

MENU

Auto Adjustment

Screen

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Picture Reset

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DESCRIPTION

Using the <Auto Adjustment> function, the monitor automatically adjusts video signals it receives.

The values of <Fine>, <Coarse> and <PC Position> are adjusted automatically.

Available in <PC> Mode Only

• <Coarse>

Removes noise such as vertical stripes.

<Coarse> adjustment may move the screen image area. You may relocate it to the center using the horizontal control menu.

• <Fine>

Removes noise such as horizontal stripes.

If the noise persists even after <Fine> tuning, repeat <Fine> tuning after adjusting the frequency

(<Coarse>).

• <PC Position>

Adjusts the screen location horizontally and vertically.

• <Image Reset>

Image parameters are replaced with the factory default values.

Available in <PC> Mode Only

• <Color Tone> - The tone of the color can be changed.

<Cool> - <Warm> - <Standard> - <Custom>

• <R-Gain > - < G-Gain > - <B-Gain >

Adjusts the individual R, G, B (Red, Green, Blue) color controls.

• <Size> - You can switch the Size.

<16:9> - <4:3>

• <Digital NR> - Digital Noise Reduction.

<Off> - <Low> - <Midium> - <High> - <Auto>

Available in <VC> Mode Only

Returns all the screen mode settings to factory defaults.

• <Reset Picture Mode> - <Cancel>

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Using the product 3-8

Mode

MENU

Contrast

Brightness

Sharpness

Color

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Picture Option

Picture Reset

DESCRIPTION

Select a pre-set screen mode for the monitor or change the screen settings to suit your preferences.

• <Dynamic>

Select this mode to view a sharper image than in <Standard> mode.

• <Standard>

Select this mode when the surroundings are bright. This also provides a sharp image.

• <Movie>

Select this mode when the surroundings are dark. This will save power and reduce eye fatigue.

Adjusts the Contrast.

Adjusts the Brightness.

Adjusts the Sharpness.

Adjusts color saturation of the picture.

Adjusts the color tint of the picture.

• <Color Tone> - The tone of the color can be changed.

<Cool2> - <Cool1> -<Normal> - <Warm1> - <Warm2>

<Warm1> and <Warm2> can only be selected when <Mode> is set to <Movie>.

• <Digital NR> - Digital Noise Reduction.

<Off> - <Low> - <Midium> - <High> - <Auto>

Returns all the screen mode settings to factory defaults.

• <Reset Picture Mode> - <Cancel>

Network

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MENU

IP Settings

User Name

Phone Number

DESCRIPTION

Configure the IP address.

• <Dynamic> - Allocates a dynamic IP address.

• <Static> - Allocates a static IP address.

Set the user name that will be used to logon to the SIP server or H.323 Gatekeeper.

Set the phone number that will be used to make a call as an E.164 address to be sent to the H.323

Gatekeeper.

3-8 Using the product

MENU

Network Preference

H.323 Settings

SIP Settings

Network Test

DESCRIPTION

Select the basic protocol to be used during a call.

Change the H.323 settings (gatekeeper, etc.).

Configure the SIP proxy server information.

• <SIP Proxy Server> - Turn on/ off the proxy server.

• <Display Name> - Enter the name with which the device can be recognized on a network.

• <Server Address> - Enter the address of the proxy server.

• <Password> - Enter the user password.

Check the current network condition.

View settings such as MAC Address, IP Address, Subnet Mask, Gateway, DNS, Gateway ping and IP

Collision. The ( ) mark appearing before each item indicates it is functioning properly and the ( ) mark indicates it is not functioning properly.

If the ( ) mark appears during a network test, it will not proceed to the next step.

Audio

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Sounds

MENU DESCRIPTION

Turn <Sounds> (incoming call ring, outgoing call ring, etc.) on or off.

• <On> - <Off>

Disabled while on the line.

Using the product 3-8

Camera

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MENU

Power Frequency

White Balance

Brightness

Flip

DESCRIPTION

Adjust the camera frequency.

• <50 Hz> - < 60 Hz>

Adjust the white balance of the camera images.

• <Auto> - <Manual>

Adjust the brightness of the camera images.

• <Auto> - <Manual>

Reverse images on the camera screen.

• <Normal> - <Horizontal> - <Vertical> - <Horiz. + Verti.>

Pointing the camera directly at a light source, such as an electric lamp, can cause blurry images.

The picture may look unnatural in a dark environment.

3-8 Using the product

4 Troubleshooting

4-1 Monitor Self-Diagnosis

• You can check if the product is working properly by using the Self-Diagnosis function.

• If the monitor displays a blank screen and the Power LED blinks even if the product and the PC are connected, run the

Self-Diagnosis function.

To run a Self-Diagnosis on your monitor, follow these steps:

1.

Turn the monitor and the PC off.

2.

Separate the D-Sub cable from the product .

3.

Turn the monitor on.

4.

If the monitor is working properly, the 'Check Signal Cable' message appears.

Troubleshooting 4-1

4-2 Before Requesting Service

• Please check the following solutions before requesting after-sales service. If the problem continues, please contact your nearest Samsung Electronics Service Center or visit the Support page at www.samsung.com.

Is the “Not Optimum Mode” message displayed on the screen?

Is a blank screen displayed and does the power LED blink at a 1 second interval?

A BLANK SCREEN APPEARS / I CANNOT TURN THE PRODUCT ON

Is the power cord connected properly?

Is the “Check Signal Cable” message displayed on the screen?

Did you connect with a DVI cable?

Make sure the power cord is plugged in correctly at both ends.

Check the cable connecting the PC and the product.

If the cable is connected properly, press the [ /SOURCE] button repeatedly to confirm that the product is set to the correct source and that it is receiving an input signal.

This occurs when the signal from the graphics card exceeds the maximum resolution or the maximum frequency (refresh rate) capability of the product.

In this case, set up the appropriate resolution and the frequency for the product. For the correct values, see the Standard Signal Mode Table.

This occurs when the power saving function is running.

To turn on the screen, click the mouse or press any key.

If you connect the DVI cable while the PC is booting up or if you reconnect the DVI cable after disconnecting the cable while the PC is on, the screen may not display because some graphics cards can not output a video signal under these conditions.

In this case, reboot the PC while the DVI cable is connected.

THE COLOR IS WEIRD / THE PICTURE IS DISPLAYED IN BLACK AND WHITE

Is the entire screen displayed in the same color as if viewing the screen through a cellophane paper?

Is the graphics card configured correctly?

Check the cable connection to the computer.

Reinsert the graphics card into the computer completely.

Check if the <Color Effect> is set to <Off>.

Reconfigure the graphics card referring to the card's user manual.

THE DISPLAY AREA SUDDENLY MOVES TO AN EDGE OR TO THE CENTER.

Did you change the graphics card or the driver?

Did you change the resolution or frequency (refresh rate)?

Is the graphics card configured correctly?

Try to run <Auto Adjustment> in <Picture> under <Settings>.

Set the graphics card to the appropriate resolution and frequency.

For the correct values, see the Standard Signal Mode Table.

Reconfigure the graphics card referring to the card's user manual.

THE PICTURES ARE OUT-OF-FOCUS.

Did you change the resolution or frequency (refresh rate)?

Set the graphics card to the appropriate resolution and frequency.

For the correct values, see the Standard Signal Mode Table.

4-2 Troubleshooting

THE COLOR IS DISPLAYED IN 16 BIT (16 COLORS). THE COLOR HAS BEEN CHANGED AFTER CHANGING THE

GRAPHICS CARD.

Did you install the device driver for the product?

Is the graphics card configured correctly?

Windows ME/XP/2000 : Set the color again by selecting Control Panel → Display → Settings.

Configure the color again in accordance with the new graphics card driver.

WHEN I CONNECT THE MONITOR, THE 'UNKNOWN MONITOR, PLUG&PLAY (VESA DDC) MONITOR FOUND'

MESSAGE IS DISPLAYED.

Did you install the device driver for the product?

Check if all the Plug&Play (VESA DDC) functions are supported referring to the User Manual of the graphics card.

Install the device driver referring to the directions for installing the driver in this manual.

If your graphcs card supports the Plug&Play functions, reinstall the card's driver. See the card's Users Manual for instructons.

WHEN I LOOK AT THE EXTERIOR EDGES OF THE PRODUCT, I SEE SMALL DISTORTIONS.

To protect the screen, the black edges of this product are coated with a transparent material that softens the colors at the screen's edges. This material can sometimes cause small distortions in the picture at the edges of the screen. This is not a defect in the product.

I HEAR A “BEEP, BEEP” SOUND WHEN BOOTING THE COMPUTER.

If you hear three or more beeps in succession when booting up the computer, your computer requires service.

Troubleshooting 4-2

4-3 FAQ

FAQ

How can I change the frequency (refresh rate) of the video signal?

How can I change the resolution?

How can I use the power saving function?

PLEASE TRY THE FOLLOWING

You have to change the frequency of the graphics card.

Windows XP : Change the frequency by selecting Control

Panel → Appearance and Themes → Display → Settings

→ Advanced → Monitor, and then change the refresh rate under Monitor Settings.

Windows ME/2000 : Change the frequency by selecting Control Panel → Display → Settings → Advanced → Monitor, and then change the refresh rate under Monitor Settings.

For more information, refer to the User Manual of the computer or the graphics card.

Windows XP : Change the resolution by selecting Control

Panel → Appearance and Themes → Display → Settings.

Windows ME/2000 : Change the resolution by selecting Control Panel → Display → Settings.

For more information, refer to the User Manual of the computer or the graphics card.

Windows XP : Configure it by selecting Control Panel →

Appearance and Themes → Display → Screen Saver Setting or configure it in the BIOS Setup of the computer.

Windows ME/2000 : Configure it by selecting Control Panel

Display

Screen Saver Setting or Configure it in the

BIOS Setup of the computer.

For more information, refer to the Windows user manual for the computer.

4-3 Troubleshooting

5 More Information

5-1 Specifications

LCD Panel

Synchronization

Display Color

Resolution

MODEL NAME

Size

Display area

Pixel Pitch

Horizontal

Vertical

Optimum resolution

Maximum resolution

Input Signal, Terminated

Maximum Pixel Clock

Power Supply

Signal connectors

Dimensions (WxHxD) / Weight (Simple stand)

VESA Mounting Interface

Environmental considerations

Operating

Storage

Tilt

VC240

23.6 inch (59 cm)

521.28 mm (H) x 293.22 mm (V)

0.2715 mm (H) x 0.2715 mm (V)

30 kHz ~ 81 kHz

56 Hz ~ 75 Hz

16.7 M

1920 X 1080 @ 60 Hz

1920 X 1080 @ 60 Hz

RGB Analog, DVI-D(Digital Visual Interface)

0.7 Vp-p ± 5 %

Separate H/V sync, Composite

TTL Level (V high ≥ 2.0 V, V low ≤ 0.8 V)

170 MHz (Analog, Digital)

This product supports 100 - 240 V.

Since the standard voltage may differ from country to country, please check the label on the back of the product.

15pin D-sub connector, 24pin DVI-D connector,

Analog Sound In (Phone Jack),

Mic In (Phone Jack), Headphone Out (Phone Jack),

RJ-45 Ethernet Jack x2, 1 USB Jack for service port

568.6 x 397.4 x 77.7 mm / 22.4 x 15.6 x 3.1 inch (Without Stand)

568.6 x 440.0 x 226.0 mm / 22.4 x 17.3 x 8.9 inch / 8.8 kg / 19.4 lbs (With Stand)

200 x 100 mm / 100 x 100 mm

Temperature : 50°F ~ 104°F (10°C ~ 40°C)

Humidity :20 % ~ 80 %, non-condensing

Temperature : -4°F ~ 113°F (-20°C ~ 45°C)

Humidity : 5 % ~ 95 %, non-condensing

1 ° ~ 2 5 °

Class B (Information Communication equipment for residential use)

This device has been registered regarding EMI for home use (Class B). It may be used in all areas. (Class B equipment emits less electromagnetic waves than Class A equipment.)

More Information 5-1

5-2 Power Saving Function

This product provides a power saving function that automatically turns the screen off when the product is not used for a predetermined period of time to reduce power consumption. If the product enters power saving mode, the power LED turns to a different color to indicate that the product is in power saving mode.

When the product is in power saving mode, the power is not turned off and you can turn the screen on again by pressing any key or clicking the mouse. However, the power saving function only works when the product is connected to a computer that provides the power saving function.

STATE

Power Indicator

Power Consumption

NORMAL OPERATION

On

Less than 85 W

POWER SAVING MODE

Blinking

Less than 3 W

POWER OFF

(POWER-BUTTON)

Off

Less than 3 W

If there is no power cut-off switch, the power consumption is "0" only when the power cord is disconnected.

The Power Saving function is activated if <Max. Power Saving> is set to <On> under <PC/DVI> mode.

5-2 More Information

5-3 Contact SAMSUNG WORLDWIDE

If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer care center.

U.S.A

CANADA

MEXICO

NORTH AMERICA

1-800-SAMSUNG(726-7864)

1-800-SAMSUNG(726-7864)

01-800-SAMSUNG(726-7864) http://www.samsung.com/us http://www.samsung.com/ca http://www.samsung.com/mx

ARGENTINA

BRAZIL

CHILE

COLOMBIA

COSTA RICA

ECUADOR

EL SALVADOR

GUATEMALA

HONDURAS

JAMAICA

NICARAGUA

PANAMA

PUERTO RICO

REP. DOMINICA

TRINIDAD & TOBAGO

VENEZUELA

AUSTRIA

BELGIUM

CZECH REPUBLIC

LATIN AMERICA

0800-333-3733

0800-124-421

4004-0000 http://www.samsung.com/ar http://www.samsung.com/br

800-SAMSUNG(726-7864)

01-8000112112

0-800-507-7267

1-800-10-7267

800-6225

1-800-299-0013 http://www.samsung.com/cl http://www.samsung.com

/ co http://www.samsung.com/latin http://www.samsung.com/latin http://www.samsung.com/latin http://www.samsung.com/latin

800-7919267 http://www.samsung.com/latin

1-800-234-7267 http://www.samsung.com/latin

00-1800-5077267

800-7267

1-800-682-3180

1-800-751-2676

1-800-SAMSUNG(726-7864)

0-800-100-5303 http://www.samsung.com/latin http://www.samsung.com/latin http://www.samsung.com/latin http://www.samsung.com/latin http://www.samsung.com/latin http://www.samsung.com/latin

EUROPE

0810 - SAMSUNG(7267864,€ 0.07/min) http://www.samsung.com/at

02 201 2418

800 - SAMSUNG (800-726786) http://www.samsung.com/be (Dutch) http://www.samsung.com/be_fr

(French) http://www.samsung.com/cz

DENMARK

EIRE

FINLAND

FRANCE

GERMANY

More Information

8 - SAMSUNG (7267864)

0818 717 100

30 - 6227 515

01 4863 0000

01805 - SAMSUNG (7267864,€ 0.14/

Min) http://www.samsung.com/dk http://www.samsung.com/ie http://www.samsung.com/fi http://www.samsung.com/fr http://www.samsung.de

5-3

BELARUS

ESTONIA

LATVIA

LITHUANIA

MOLDOVA

KAZAKHSTAN

KYRGYZSTAN

RUSSIA

TADJIKISTAN

UKRAINE

UZBEKISTAN

HUNGARY

ITALIA

LUXEMBURG

NETHERLANDS

NORWAY

POLAND

PORTUGAL

SLOVAKIA

SPAIN

SWEDEN

SWITZERLAND

U.K

AUSTRALIA

CHINA

HONG KONG

INDIA

INDONESIA

JAPAN

5-3

EUROPE

06-80-SAMSUNG(726-7864)

800-SAMSUNG(726-7864)

02 261 03 710

0900 - SAMSUNG (0900-7267864) (€

0.10/Min)

3 - SAMSUNG (7267864)

0 801 1SAMSUNG (172678)

022 - 607 - 93 - 33

808 20 - SAMSUNG (7267864)

0800-SAMSUNG(726-7864)

902 - 1 - SAMSUNG (902 172 678)

0771 726 7864 (SAMSUNG)

0848-SAMSUNG(7267864, CHF 0.08/ min)

0845 SAMSUNG (7267864) http://www.samsung.com/hu http://www.samsung.com/it http://www.samsung.com/lu http://www.samsung.com/nl http://www.samsung.com/no http://www.samsung.com/pl http://www.samsung.com/pt http://www.samsung.com/sk http://www.samsung.com/es http://www.samsung.com/se http://www.samsung.com/ch http://www.samsung.com/uk

CIS

810-800-500-55-500

800-7267

8000-7267

8-800-77777

'00-800-500-55-500

8-10-800-500-55-500

00-800-500-55-500

8-800-555-55-55

8-10-800-500-55-500

8-800-502-0000 http://www.samsung.com/ee http://www.samsung.com/lv http://www.samsung.com/lt http://www.samsung.com/kz_ru http://www.samsung.ru

http://www.samsung.ua

http:// www.samsung.com/ua_ru http://www.samsung.com/kz_ru 8-10-800-500-55-500

ASIA PACIFIC

1300 362 603

400-810-5858

010-6475 1880

3698 - 4698 http://www.samsung.com/au http://www.samsung.com/cn http://www.samsung.com/hk http://www.samsung.com/hk_en/ http://www.samsung.com/in 3030 8282

1800 110011

1-800-3000-8282

0800-112-8888

0120-327-527 http://www.samsung.com/id http://www.samsung.com/jp

More Information

MALAYSIA

NEW ZEALAND

PHILIPPINES

SINGAPORE

THAILAND

TAIWAN

VIETNAM

SOUTH AFRICA

TURKEY

U.A.E

ASIA PACIFIC

1800-88-9999

0800 SAMSUNG (0800 726 786)

1800-10-SAMSUNG(726-7864)

1800-3-SAMSUNG(726-7864)

1800-8-SAMSUNG(726-7864)

02-5805777

1800-SAMSUNG(726-7864)

1800-29-3232

02-689-3232

0800-329-999

1 800 588 889

MIDDLE EAST & AFRICA

0860-SAMSUNG(726-7864)

444 77 11

800-SAMSUNG(726-7864)

8000-4726 http://www.samsung.com/my http://www.samsung.com/nz http://www.samsung.com/ph http://www.samsung.com/sg http://www.samsung.com/th http://www.samsung.com/tw http://www.samsung.com/vn http://www.samsung.com/za http://www.samsung.com/tr http://www.samsung.com/ae

More Information 5-3

5-4 Correct Disposal of This Product

(Waste Electrical & Electronic Equipment) - Europe only

(Applicable in the European Union and other European countries with separate collection systems)

This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources.

Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they can take these items for environmentally safe recycling.

Business users should contact their supplier and check the terms and conditions of the purchase contract. This product and its electronic accessories should not be mixed with other commercial wastes for disposal.

5-4 More Information

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