Troubleshooting. AOpen CRW 1232

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Troubleshooting. AOpen CRW 1232 | Manualzz

Specification

5.2. Troubleshooting

Write problems

Symptom

No drive recognition

Cannot write

Cannot add writing on

CD-RW

Cannot write at highest speed

Possible Causes

Bad connection between

USB cable and your AOpen

USB2.0 DVD+RW/+R drive.

Using other writing software which not supports your

AOpen USB2.0

DVD+RW/+R drive.

Solutions

Ensure that USB cable is not damaged.

Use the writing software provided with this

DVD+RW/+R drive. When using other software, ensure your DVD+RW/+R drive is supported by contacting the software supplier.

Using other writing software which not supports your

AOpen USB2.0

DVD+RW/+R drive.

Use the writing software provided with this

DVD+RW/+R drive. When using other software, ensure your DVD+RW/+R drive is supported by contacting the software supplier.

Disc inserted upside down.

No power. Check if the power cord is securely connected to the connector.

USB cable isn’t connected properly

Ensure the cable of USB connectors are not damaged.

Install more than one CD writing software simultaneously.

Wrote with another writing software

Remove other writing software. Just keep one software on your hard disk.

If different writing software is used comparing to the previous writing, errors may occur. Use always the same writing software.

Short of CD-RW capacity

(74 min-type) including lead-in, lead-out and

TOC data. Use a new CD-R/RW media if the capacity is insufficient for the additional data.

CD-R/RW media not compatible with the highest speed.

Use the highest speed compatible discs or writ with lower speed.

Defective CD-R/RW media.

damaged. Rewrite on another CD-R/RW media.

Using other writing software not bundled with your

CD-R/RW .

Use the writing software provided with this

DVD+RW/+R drive. When using other software, ensure your DVD+RW/+R drive is supported by contacting the software supplier.

Source Drive not support highest speed on the fly.

Copy all files to hard disk, and then write from hard disk to CD-R. Otherwise, please slow down writing speed.

Source Disc is bad-quality

CD-R/RW disc.

DMA function disable Ensure to enable DMA function on both source and target drives.

-- E-14 --

Specification English

Read problems

Symptom

No drive recognition

No operation

Cannot read photo CD discs

Cannot read CD-I discs

Read error occurs

Excessive noise when reading

Cannot eject tray

Can read only the first session of a multi-session disc

Cannot read the former session of the CD-R/RW disc which has been written at least twice

Possible Causes

USB cable and the

DVD+RW/+R drive not connected properly.

Solutions

Ensure both connectors of USB cable is properly connected to the USB ports on the main board and DVD+RW/+R.

Power is not switched on. lit. If not, there is no power.

No power Check if the power cord is connected securely to the connector.

USB cable isn’t connected properly.

Ensure the USB cable and connectors are not damaged.

Bad photo CD disc. Try to play another photo CD disc and see if it reads fine. If it works, you should replace the defective disc.

Need special application software

Check if install “Kodak Photo CD Access Plus

Software”.

Need special application software

“Close session” was not selected at the previous writing

Check if install application software such as

“Cyberlink Powerplayer”

Defective CD-ROM disc Deep scratches, fingerprints or other contaminates on the discs surface can disable the drive from reading data. Always keep it clean.

Music CD inserted. Because audio compact discs do not have computer data, typing computer commands while an audio CD is in your drive will result in an error message.

Disc inserted upside down. the label side up.

Eccentric disc loaded. Replace it by another one.

Seal attached on the surface.

Detach the seal very carefully. Don’t make any scratches.

Eject locked by software. check if locked on the DVD+RW/+R properly.

CD set incorrectly into tray. eject hole and eject the tray. Use a pair of tweezers or pliers if it won’t eject with emergency eject stick.

Additional session cannot be read because the previous session was not closed. Rewrite on other CD-R/RW media.

“Load Contents” or “Import

Session” was NOT clicked on the software.

If recorded without checked “Load Contents” or

“Import Session”, it is impossible to read. But when using utility software such as “Session

Selection” from Adaptec, the former session can be read.

-- E-15 --

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