Technical Support. AOpen CRW2440

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Technical Support. AOpen CRW2440 | Manualzz

Technical Support English

5.

Technical Support

For additional information or help during installation or normal operation of this drive not available in this manual or from our Web site, please contact our dealer where you have purchased this product for support, or you may contact us directly:

AOpen Inc. http://www.aopen.com.tw

AOpen America Inc. http://www.aopen.com

AOpen Computer B.V. http://www.aopen.nl

Please provide product information, including the model name and serial number, computer system information, and/or a detail description of your problem or question by

E-Mail. The AOpen technical support staff will respond as quickly as possible.

5.1.

Firmware Upgrade

The CRW2440 uses Flash type firmware, a small piece of software that can be overwritten and updated. To ensure more reliable operations and enhanced performance of the drive, updates to the firmware will be made available. You can download and upgrade the latest version via our Web site regularly at http://www.aopen.com

Confirming the firmware version

The Windows 9x users can confirm the firmware version on CRW2440 property with

Device Manager.

For Windows NT users, you can verify the version by opening the “Control Panel”, double-clicking on “SCSI Adapter” and clicking the “Device” tab. Right click on the

“CRW2440” and select “Properties”.

For Windows 2000 users, the firmware version will not be displayed. Use your writing software to check it.

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