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B Shipping information
Shipping preparation
Follow these suggestions when preparing to ship the thin client:
1.
Turn off the thin client and external devices.
2.
Disconnect the AC power cord from the AC outlet, and then from the thin client.
3.
Disconnect the system components and external devices from their power sources, and then from the thin client.
4.
Pack the system components and external devices in their original packing boxes or similar packaging with sufficient packing material to protect them.
NOTE: For environmental nonoperating ranges, go to http://www.hp.com/go/quickspecs .
Important service repair information
In all cases, remove and safeguard all external options before returning the thin client to HP for repair or exchange.
In countries that support customer mail-in repair by returning the same unit to the customer, HP makes every effort to return the repaired unit with the same internal memory and flash modules that were sent.
In countries that do not support customer mail-in repair by returning the same unit to the customer, all internal options should be removed and safeguarded in addition to the external options. The thin client should be restored to the original configuration before returning it to HP for repair.
Shipping preparation 47
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Table of contents
- 7 Hardware Reference
- 7 Product features
- 8 Components
- 8 Serial number location
- 9 Setup
- 9 Warnings and cautions
- 10 Attaching the stand
- 10 Installing the stand
- 12 Connecting the AC power cord
- 12 Securing the thin client
- 13 Mounting and orienting the thin client
- 13 HP Quick Release
- 15 Supported mounting options
- 17 Supported orientation and placement
- 18 Non-supported placement
- 19 Routine thin client care
- 19 Hardware changes
- 19 Warnings and cautions
- 20 Removing and replacing the access panel
- 20 Removing the access panel
- 22 Replacing the access panel
- 23 Locating internal components
- 24 Replacing the M.2 storage module
- 25 Removing and replacing the battery
- 27 Upgrading system memory
- 27 Installing a memory module
- 29 Troubleshooting
- 29 Computer Setup (F10) Utility, BIOS Settings
- 29 Computer Setup (F10) Utilities
- 29 Using Computer Setup (F10) Utilities
- 31 Computer Setup—File
- 32 Computer Setup—Storage
- 33 Computer Setup—Security
- 34 Computer Setup—Power
- 35 Computer Setup—Advanced
- 36 Changing BIOS Settings from the HP BIOS Configuration Utility (HPBCU)
- 38 Updating or restoring a BIOS
- 39 Diagnostics and troubleshooting
- 39 LEDs
- 39 Wake-on LAN
- 40 Power-On Sequence
- 40 Resetting the Setup and Power-on passwords
- 40 Power-on diagnostic tests
- 41 Interpreting POST diagnostic front panel LEDs and audible codes
- 43 Troubleshooting
- 43 Basic troubleshooting
- 44 Diskless (No-Flash) unit troubleshooting
- 45 Configuring a PXE server
- 45 Using HP ThinUpdate to restore the image
- 46 Device management
- 46 Using HP PC Hardware Diagnostics (UEFI)
- 47 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device
- 47 Power cord set requirements
- 47 General requirements
- 48 Japanese power cord requirements
- 48 Country-specific requirements
- 48 Statement of Volatility
- 50 Specifications
- 52 Electrostatic discharge
- 52 Preventing electrostatic damage
- 52 Grounding methods
- 53 Shipping information
- 53 Shipping preparation
- 53 Important service repair information
- 54 Accessibility
- 54 Supported assistive technologies
- 54 Contacting support
- 55 Index