Monitoring Services. Dell Vizioncore

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Monitoring Services. Dell Vizioncore | Manualzz

96 vFoglight

User Guide

Availability Icons

Availability icons indicate the availability of an application, service, or process.

Icon Description

Available

Not available

Monitoring Services

You can monitor services using the Services dashboard. This dashboard shows the state of a selected set of services. From this dashboard you can see the alarms for all selected services, alarms for a specific service, the SLA state for a service, and the contents of a service. You can also navigate to dashboards where you can change service definitions.

This dashboard is the best one to use for monitoring services.

To start monitoring services:

1 On the navigation panel under Dashboards , click Services > Services .

Tip The Services dashboard is one of the default home pages so you can also click Services under the Homes section in the left hand pane for quick access.

The Services dashboard appears.

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Figure 1

Figure 2

This dashboard contains two views:

Categories and Services

Outstanding Alarms for Selected Categories

Categories and Services

The Categories and Services view lists all the monitored services by category. For each category and service it displays the following information for the current time range.

A category or service

the view that is described in “ Viewing Details about a Service ” on page 99.

98 vFoglight

User Guide

A Service Level Compliance icon

An alarm icon further details about the related Service Level

Agreement.

A service can have one or more service level policies. The compliance icon of a given service shows the worst state of all the service level policies that are defined for the service.

For example, in the above screen, the Windows service has a Fatal SLA state because one of its components has a Fatal state, even though the others are in a Critical state.

a list of alarms for components that are being monitored. This is a common view in vFoglight.

For further information, refer to “ Alarm List ” on page 58.

Filtering the Categories and Services List

You can filter the list of service categories that are displayed in the Categories and

Services view.

To filter the Categories and Services list:

1 In the Action panel, click Category Selector .

The Category Selector dialog box displays all the available services.

2 Select the service or services that you want to display, or de-select the service or services that you do not want to display.

You can click Show All to select all the services or click Clear to de-select all the services.

Note If you click Clear , you must then select at least one service before you can proceed.

3 Click the Close button to close the dialog box.

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The Categories and Services view displays only the services that you selected.

Viewing Details about a Service

The Categories and Services view provides a number of ways to see more detailed information.

• From the Services and Category list, select a category or service to see details by service and host. The popup also provides links to more detailed views, which are described in the table below .

Click this link

Service Breakdown

Service Details

Impact List

Service Level Agreement(s)

If you are interested in seeing..

the structure of a specific service. For details, see

“ Drilling Down to Detail Views ” on page 100.

detailed information about a service. For further

information, see “ Examining Details on a Single

Service ” on page 105.

a list of services impacted by the current service.

detailed information about the service level agreement(s) defined for a service. For more

information, see “ Viewing Service Levels ” on page 106.

100 vFoglight

User Guide

Click this link

Scan for a Root Cause

Service Builder

If you are interested in seeing..

a diagram that shows the composition of a service and the state of each component in the service. It allows a user to quickly scan for the root cause of a problem reported on the service. For details, see

“ Root Cause Analyzer ” on page 102.

the Service Builder for the selected service or all

monitored services. For details, see “ Building a

Service ” on page 108.

If you hover over a category, you see the same popup without the links.

Drilling Down to Detail Views

Clicking the Service Breakdown link in the popup shown on

page 99 takes you to the

Service Breakdown view for that service.

Figure 3

This view provides details about how a specific service is comprised. From here, you can drill down to more specific details, as outlined in the table below.

A component a popup that provides a summary of the host, service, or application. This summary includes the number of alarms by severity, health status, and related links.

For a description of the host summary popup, refer

to “ Host Summary ” on page 74.

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A Service Level Compliance icon

A health icon

An alarm icon further details about the related Service Level

Agreement.

The Service Level Compliance for a category or service is determined by the component in the worst state. links to:

• health of all alarm sources

• health of current alarm source

• all outstanding alarms for that alarm source a list of alarms for components that are being monitored. This is a common view in vFoglight.

For further information, refer to “ Alarm List ” on page 58.

For example, if you click an icon in the Service Level Compliance column, you will see a popup like the one in the following screen shot.

Figure 4

Notice that this view contains links to the Service Level Agreements for this service.

For details about this dashboard, see “ Viewing Service Levels ” on page 106.

The Service Breakdown view also summarizes the service’s contents from a number of different perspectives, namely by Monitored Component(s) and Related Host(s). Refer to the table below for details.

102 vFoglight

User Guide

Click this link

Monitored Component(s)

Related Host(s)

To display a list of the components that are being monitored by a specific service.

To quickly find a component, enter the component name in the search text box at the bottom of the dashboard. For example, enter CPU in the text box to find all CPU components in the service. a list of hosts that are being monitored by a specific service.

Root Cause Analyzer

Clicking the Scan For A Root Cause link in the popup shown on

page 100

allows you to manually change the vFoglight-created /default, topology layout of the hosts and drill down to a diagram of the components to which this one is connected. Each component has a state icon, which helps you trace the critical path of performance issues across a

domain. (For an explanation of the icons, see “ Icons ” on page 94.)

As shown below, the path to a child in a Fatal state is red, while the path to a child in a

Normal state is green. The path to a child in a Warning state would be yellow.

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Figure 5

You can move the depth control in the upper right corner back and forth to set the number of levels (1-6) in the diagram. The default setting is three levels.

The dots above the depth control determine the scale of the diagram.

• Click the smaller dot to reduce the scale for easier navigation of large diagrams.

• Click the medium dot to restore the diagram to its original scale.

• Click the largest dot to zoom to the highest zoom level.

Auto Arrange is selected by default. If you move a component, the Auto Arrange check box is deselected. From here you can manually layout the components as you wish. To return to the original layout, select the Auto Arrange check box.

Outstanding Alarms for Selected Categories

The Outstanding Alarms for Selected Categories view contains a table that lists the most recent alarms for the category selected in the Categories and Services view.

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