Building a Service. Dell Vizioncore

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Building a Service. Dell Vizioncore | Manualzz

108 vFoglight

User Guide

Choosing Another Service Level

To see service levels for another service, select Service Level Selector in the action panel.

To choose another service level:

2

3

1 From the action panel, select Service Level Selector .

The Service Level Selector popup appears.

By default, the Service Level Agreements for all the monitored services are listed.

Select the Service Level Agreement for which you want to view details.

If you do not want to see the list of all the Service Level Agreements, deselect the

List All Service Level Agreements check box.

The Service Levels dashboard is refreshed with data about the chosen service.

Building a Service

A service is a grouping of one or more components. The Service Builder provides the functions needed to create a new service, tier, application, or category as well as edit existing services. When you create a service, a corresponding service level is automatically created.

To navigate to the Service Builder:

1 From the navigation panel, under Dashboards , click Services > Service Builder .

The Service Builder dashboard appears.

Services are used as inputs on many other dashboards (Hosts Table, Agents) besides the

Services dashboards, as well as in reports. Defining a good set of services can make other dashboards more useful and easier to understand.

Working with Services and Alarms

Building a Service

109

Creating a New Category

Use the Service Builder dashboard to create categories that will be used as inputs on many other dashboards.

To create a new category:

1 In the Service Builder dashboard, click Add and then select Add Category .

The New Category dialog appears.

2

3

Type a name for the category.

Note You can change the name of a service at a later date, without losing all history for a

service. See “ Editing a Service Name ” on page 114.

You can enter text in the Short Description and Description fields, but these are optional. The text in the Description field appears in a popup when you hover over a service. You can modify the description later by following the procedures

described in “ Editing a Service Description ” on page 115.

4 Click Create .

The new category is added to the list.

Creating a New Application

Applications that you create here will be added as a service in the Applications category.

To create a new application:

1 In the Service Builder dashboard, click Add and then select Add

Application .

The Application Creator dialog appears.

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User Guide

2 Type a name that is unique to vFoglight for the application and click Create .

The new application is added as a service to the Applications service category. An application topology component is added below the service. For example in the screen shot below, test app has been added as a service to the Application service category. A corresponding application topology component has been added below the new application.

From here you can add application tiers to the new ApplicationTopology component.

Refer to “ Adding an Application Tier ” on page 113 for details.

Building a Service

Use the Service Builder dashboard to build a service or category as well as add a service to vFoglight.

To build a service:

1

2

Click Add for the service or category with which you want to work.

From the popup, select Add Components .

The Add to: dialog appears. From here you can choose the components that you want to add as well as create a new service.

3 Select the type of component that you want to add by navigating through the

Services , Hosts , Foglight4Model , Applications , All Models , and Dynamic

Managed Components tabs.

Working with Services and Alarms

Building a Service

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4

5

Use Find , Clear , and Advanced to locate a component. Select All and Unselect

All quickly chooses the listed components that you want to add. To locate a component by name and type, click Advanced . You can also use regular expressions.

When you have chosen the components, click Add .

To add a new service, click New Service , and then enter a name and description for the service.

The service is added to the component that you chose in

step 1

.

Adding Dynamic Managed Components

Using the Service Builder dashboard, you can dynamically manage components by specifying a rule for adding objects to a service so that the default service is created or updated when certain data arrives. Therefore, if a component is added or removed, the default service is automatically updated to handle addition or removal of the component from the service.

For example, if you are monitoring an application that runs four WebLogic servers, you can create a service and specify a rule to add WebLogic server instances for a particular domain so that the service is updated when more servers are added or deleted. After adding the rule, you can see that the new WebLogic servers appear automatically in the service after four more WebLogic servers were added. Likewise, if the original four

WebLogic instances running on Windows are decommissioned, they automatically disappear from the service.

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User Guide

In another example, if you create a service called “FX” on the infrastructure that monitors a webservice, you can create a rule to include another infrastructure that is used for extra capacity during peak times. When the other infrastructure for high capacity is used, it shows up in the service.

To add a dynamic managed component:

1 From the navigation panel, under Dashboards , click Services > Service Builder.

2 Drill-down to the appropriate service or category and click Add the

Actions column.

3

4

In the Add to: dialog, click the Dynamic Managed Components tab.

Type a Name for the query.

5

6

Select a root node for the query. For example, click Hosts > All Hosts.

In the Filter box, type a query such as:

7 name like '%.prod.quest.corp'

Click Test and confirm that it comes up with one entry for the query result.

8 Click Add . At this point you should see a new dynamic managed component appear under the service that is associated with one host.

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Building a Service

113

Adding an Application Tier

When you create an application using Application Builder or Service Builder, you specify the application tier that you want to use. In the Service Builder dashboard you can also do this when you build an application.

To add an application tier:

1 Click Add for the application topology component for which you want to add a tier.

The Applications Tier dialog box appears.

2 From here you can create a new application tier or select from a list of application tiers that are already in use by other monitored applications.

3 From the Application Tiers list, click Add beside the tiers you want to add to the selected application or

If you want to create a new tier, click

The Tier Creator dialog box appears.

.

4 Select the type of tier you want to create from the drop-down list.

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5 Type a name for the tier and click Create .

6

The name of the new tier is added to the Application Tiers list.

Use Find , Clear , and Advanced to locate an application tier. To locate a tier by name and type, click Advanced . You can also use regular expressions.

7 Continue to add tiers to the application.

After you have added all tiers, you can then add other components to the tier by

following the steps outlined in “ Building a Service ” on page 110.

Removing a Service, Category, Monitored Component, or Tier

You can remove a service, category, tier, or a monitored component from its related service.

To remove a service, category, monitored component, or tier:

1 Click Remov e for the service, category, tier, or monitored component that you want to remove.

2

3

From the popup, choose whether you want to remove either the selected item, or the monitored components in the selected item.

Note Depending on the component that you select, you may not receive a popup but instead are prompted to confirm the deletion. Click Confirm to remove the item.

If you want to remove monitored components, you are prompted to select the components that you want to remove. Use Select All and Unselect All to quickly choose the components.

After you have selected the components, click Remove .

4

You are prompted to confirm the deletion.

Click Confirm to continue.

Editing a Service Name

By clicking the Edit button on the Service Builder dashboard and Services dashboard, you can rename an existing service without having to delete and recreate the service.

This means that all history for a service is retained, such as the performance of the systems to suit your needs. For example, if you create 50 services but then you need to change the name of the service due to a spelling error you can change the service name without losing service data information.

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