Finding Information and Assistance. Dell Workstation 650, Workstation 450

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Finding Information and Assistance. Dell Workstation 650, Workstation 450 | Manualzz

Finding Information and Assistance

The following table lists the resources that Dell provides as support tools.

Additional resources may be shipped with your computer.

What Are You Looking For?

• A diagnostic program for my computer

• Drivers for my computer

• My User’s Guide

• My device documentation

Find it Here

D r i v e r s a n d U t i l i t i e s C D ( a l s o k n o w n a s t h e

R e s o u r c e C D )

• How to set up my computer

• How to care for my computer

• Troubleshooting information

• How to open my computer cover

• How to locate other documentation

You can use this CD to access documentation, reinstall drivers, or run diagnostics tools.

S e t u p a n d Q u i c k R e f e r e n c e G u i d e

S e t u p a n d Q u i c k Re f e r e n c e G u i d e 5

What Are You Looking For?

• Express Service Code and Service Tag

• Microsoft

®

Windows

®

License Label

Find it Here

E x p r e s s S e r v i c e C o d e a n d P r o d u c t K e y

• How to reinstall my operating system

The labels are located on your computer.

O p e r a t i n g S y s t e m C D a n d I n s t a l l a t i o n G u i d e

After you reinstall your operating system, use the Drivers and Utilities

CD to reinstall drivers for the devices that came with your computer.

6 S e t u p a n d Q u i c k Re f e r e n c e G u i d e

What Are You Looking For?

• How to remove and replace parts

• Technical specifications

• How to configure system settings

• How to troubleshoot and solve problems

Find it Here

U s e r ’ s G u i d e I c o n ( M i c r o s o f t W i n d o w s 2 0 0 0 )

Double-click the User’s Guide icon on your desktop.

W i n d o w s X P H e l p a n d S u p p o r t C e n t e r

1

2

Click the Start button and click Help and Support .

Click User’s Guide .

• Location of connectors on the system board S y s t e m I n f o r m a t i o n L a b e l or

The label is located on the inside of your computer cover.

• Latest drivers for my computer

• Answers to technical service and support questions

• Online discussions with other users and technical support

• Documentation for my computer including the Service Manual

D e l l S u p p o r t W e b s i t e — support.dell.com

The Dell Support website provides several online tools, including:

• Knowledge Base — Hints, tips, and online courses

• Customer Forum — Online discussion with other Dell customers

• Upgrades — Upgrade information for components, such as memory, the hard drive, and the operating system

• Customer Care — Contact information, order status, warranty, and repair information

• Downloads — Drivers, patches, and software updates

• Reference — Computer documentation, product specifications, and white papers

S e t u p a n d Q u i c k Re f e r e n c e G u i d e 7

What Are You Looking For?

• Service call status and support history

• Top technical issues for my computer

• Frequently asked questions

• File downloads

• Details on my computer’s configuration

• Service contract for my computer

• Warranty information

Find it Here

D e l l P r e m i e r S u p p o r t W e b s i t e — p r e m i e r s u p p o r t . d e l l . c o m

The Dell Premier Support website is customized for corporate, government, and education customers. This website may not be available in all regions.

S y s t e m I n f o r m a t i o n G u i d e

• How to use Windows XP

• Documentation for my computer and devices

W i n d o w s X P H e l p a n d S u p p o r t C e n t e r

1 Click the Start button, and click Help and Support .

2 Type a word or phrase that describes your problem, and click the arrow icon.

3 Click the topic that describes your problem.

4 Follow the instructions shown on the screen.

NOTE: For help using Windows 2000, click the Start button and click

Help .

8 S e t u p a n d Q u i c k Re f e r e n c e G u i d e

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