Troubleshooting. Sony DSC-F1, Cyber-shot DSC-F1

Others

Troubleshooting

Note

The SERIAL menu defines the serial speed via the connecting cable.

After trying the following remedies, if the problem persists, please consult “Sony Customer Technical

Support.” Also refer to the operating instructions of the Digital Still Camera DSC-F1.

An error message appears or an error occurs.

• The connecting cable between your Macintosh and the Digital Still Camera is not fitted properly.

m Connect the cable properly. (page 84)

• The power of the Digital Still Camera is not turned on.

m

Set the POWER/Function dial of the Digital Still

Camera to “PLAY.” (page 85)

• The WIRELESS and SERIAL menu settings of the

Digital Still Camera is not proper.

m Select “OFF” in the WIRELESS menu and “38400” in the SERIAL menu of the Digital Still Camera.

(page 85)

• The same modem or printer port may be used by another communication software.

m Check which port the communication software uses and assign another port for either the “Sony

Digital Still Camera Album Utility” or the communication software.

• The Apple Talk is set to ON.

m

Turn off the Apple Talk to use the printer port.

• Another communication software quits without releasing the model or printer port and the port becomes disabled.

m

Restart the Macintosh.

• There may be some problem with the application,

Macintosh or Digital Still Camera.

m

Quit the application and turn off your Macintosh and the Digital Still Camera. And turn on the

Macintosh and the Camera. Then start the application to see if the application works properly.

• The memory space allocated to the “Sony Digital

Still Camera Album Utility” is too small.

m Allocate a larger memory space to the “Sony

Digital Still Camera Album Utility.”

continued

Others

125

Troubleshooting

The Plug-in does not work properly.

• The memory space allocated to the Plug-in is too small.

m

Allocate a larger memory space to the application.

• The Plug-in may be incompatible with some of the extensions.

m

Start up your Macintosh, holding down the Shift key to disable all extensions. Check that the application works properly with System only.

Then restart your Macintosh, holding down the

Space bar to display the Extensions Manager control panel. Turn off or on conflicted extensions in the panel to verify which is incompatible with the Plug-in.

Cannot open the camera images.

• You cannot access the Digital Still Camera from two or more applications at a time.

m

Quit the other applications once and start the

“Sony Digital Still Camera Album Utility.” Then try to access the camera.

Cannot select multiple images in an image list.

• The caps lock key is depressed.

m Release the caps lock key.

Cannot display part of thumbnail.

m Click part of the thumbnail.

126

Others