Appendices. Cisco TelePresence SX Series, TelePresence SX Series, TelePresence SX Series (Quick Set), TelePresence SX10 Quick Set

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Appendices. Cisco TelePresence SX Series,  TelePresence SX Series, TelePresence SX Series (Quick Set), TelePresence SX10 Quick Set  | Manualzz

Cisco TelePresence SX10 Quick Set

Introduction Configuration Peripherals Maintenance Device settings

Administrator Guide

D15330.17 SX10 Administrator Guide CE9.10, DECEMBER 2019.

Appendices

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Cisco TelePresence SX10 Quick Set

Introduction Configuration Peripherals Maintenance

How to use the remote control and the on-screen user interface

The User guide for the video conferencing device describes in full detail how to operate the device using the TRC6 remote control.

The TRC5 remote control is not supported.

Access Selfview and Camera Control menu.

Volume control and

Increase/Decrease control

Select the device name or address to access

System Information, Settings, Restart and Factory reset . You can also activate Call forwarding,

Standby, and Do not disturb modes.

Field selector / Cursor keys

Indicates that at least one client is paired to the device using Proximity.

Go back one step

Place call / Accept incoming call

Keypad

Time of day

Device settings

1

.@

4 ghi

2 abc

5 jkl

7 pqrs

8 tuv

9 wxyz

* 0 #

3 def

6 mno

Administrator Guide

OK/Enter

Microphone mute/unmute

Reject incoming call /

End call / Cancel /

Back to Home screen

(outside calls)

Select Call to invoke the contacts including

Favorites , Directory and

Recents lists; and to open the Search or Dial field.

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Select Messages to invoke the voice mail system, if available.

Select Share to start sharing content and to conduct presentations.

185

TRC6 remote control

Operating tips

Use the Cursor keys to move about the screen.

Press OK/Enter to open the selected menu field.

Use the Cancel key to exit a menu (and return to the

Home screen), undoing any changes. Use the Back key to go just one step back.

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Cisco TelePresence SX10 Quick Set

Introduction Configuration

How to use Touch 10

The Touch 10 user interface and its use are described in full detail in the User guide for the video conferencing device.

Peripherals

D15330.17 SX10 Administrator Guide CE9.10, DECEMBER 2019.

Tap the device name or address to access System Information,

Settings, Restart and Factory reset . You can also activate Call forwarding, Standby, and Do not disturb modes.

Tap Call to make a call, and to invoke the

Favorites , Directory and

Recents contact lists.

Tap Messages to invoke the voice mail system, if available.

Press and hold the left side of the Volume button to decrease the loudspeaker volume and the right side to increase the volume.

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Maintenance Device settings

Administrator Guide

Tap ?

to contact Help desk or access other facility services, if available.

Tap the Camera icon to activate self-view and camera control.

Time of day.

Tap Share to start sharing content and to conduct presentations.

Entry point for user interface extensions (your device may have zero or more such buttons with different color, text and icons).

Press the Microphone button to mute and unmute microphones.

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Cisco TelePresence SX10 Quick Set

Introduction Configuration

Set up remote monitoring

Requirement:

• RemoteMonitoring option

Remote monitoring is useful when you want to control the device from another location.

Snapshots from input sources appear in the web interface, so you can check the camera view and control the camera without being in the room.

If enabled, snapshots are refreshed automatically approximately every 5 seconds.

Peripherals Maintenance Device settings

Check whether or not the device has the

RemoteMonitoring option

1. Sign in to the web interface.

2. Check the Home page to see if RemoteMonitoring is on the list of Installed options.

If not on the list, remote monitoring is not available.

Enable remote monitoring

Install the RemoteMonitoring option key. How to install option keys are described in the

► Add option keys

chapter.

PLEASE BE AWARE THAT IF YOU ENABLE THE REMOTE MONITORING

OPTION YOU MUST MAKE SURE THAT YOU COMPLY WITH LOCAL

LAWS AND REGULATIONS WITH REGARD TO PRIVACY AND PROVIDE

ADEQUATE NOTICE TO USERS OF THE DEVICE THAT THE SYSTEM

ADMINISTRATOR MAY MONITOR AND CONTROL THE CAMERA AND

SCREEN. IT IS YOUR RESPONSIBILITY TO COMPLY WITH PRIVACY

REGULATIONS WHEN USING THE DEVICE AND CISCO DISCLAIMS ALL

LIABILITY FOR ANY UNLAWFUL USE OF THIS FEATURE.

Administrator Guide

About snapshots

Local input sources

Snapshots of the local input sources of the device appear on the Call Control page.

Snapshots appear both when the device is idle, and when in a call.

Far end snapshots

When in call, you may also see snapshots from the far end camera. It does not matter whether or not the far end device has the RemoteMonitoring option.

Far end snapshots are not displayed if the call is encrypted.

Automatically refresh snapshots

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Introduction Configuration Peripherals Maintenance Device settings

Access call information and answer a call while using the web interface

Notification of an incoming call

Click the Call indicator to open the Call

Control page, where you can accept or decline the call.

The device is in a call

Administrator Guide

Call indicator

The call indicator is present to notify you about an incoming call, and to show when the device is in a call.

If the device is idle, there is no call indicator.

Control the call

Relevant control buttons are present on the

Call Control page. Use the buttons to:

Show call details

Put the call on hold

Answer the call

Disconnect the call

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Cisco TelePresence SX10 Quick Set

Introduction Configuration Peripherals

Place a call using the web interface

(page 1 of 2)

Sign in to the web interface and navigate to Call Control .

Place a call

Even if the web interface is used to initiate the call, it is the video conferencing device (display, microphones and loudspeakers) that is used for the call; it is not the PC running the web interface.

1. Navigate the Favorites, Directory or Recents lists to find the correct entry; or enter one or more characters in the Search or Dial field * . Click the correct contact name.

2. Click Call in the contact card.

Alternatively, enter the complete URI or number in the Search and

Dial field. Then click the Call button that appears next to the URI or number.

Maintenance Device settings

Send DTMF tones

Click to open a key pad that you can use if your application requires DTMF (dual-tone multi-frequency) signaling.

Show/hide call details

Click the information button to show details about the call.

Click the button again to hide the information.

Hold and resume a call

Use the button next to a participant’s name to put that participant on hold.

To resume the call, use the button that is present when a participant is on hold.

End a call

If you want to terminate a call, click Disconnect all or the button.

* When searching, matching entries from the Favorites, Directory and Recents lists will be listed as you type.

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Administrator Guide

Cisco TelePresence SX10 Quick Set

Introduction Configuration Peripherals

Place a call using the web interface

(page 2 of 2)

Sign in to the web interface and navigate to Call Control .

Calling more than one

Calling more than one using a conference bridge is not supported from the web interface, even if it is supported by the video conferencing device itself.

Maintenance Device settings

Administrator Guide

Adjust the volume

Mute the microphone

Click Microphone: On to mute the microphone.

Then the text changes to Microphone: Off .

Click Microphone: Off to unmute.

Volume down

Volume up

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Introduction Configuration

Share content using the web interface

Sign in to the web interface and navigate to Call Control .

Share content

1. Choose which content source to share in the Presentation source drop down list.

2. Click Start Presentation . Then the text changes to Stop Presentation .

Stop content sharing:

Click the Stop Presentation button that is present while sharing.

Peripherals Maintenance Device settings

Administrator Guide

Presentation source drop down list

Choose which input source to share, from the drop down list.

Snapshot area

Shows snapshots of the selected presentation source.

Only available on devices that have the Remote

Monitoring option.

About content sharing

You can connect a presentation source to one of the video inputs of your device.

Most often a PC is used as presentation source, but other options may be available depending on your device setup.

While in a call you can share content with the other participant in the call (far end).

If you are not in a call, the content is shown locally.

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Cisco TelePresence SX10 Quick Set

Introduction Configuration

Local layout control

Sign in to the web interface and navigate to Call Control .

Peripherals Maintenance Device settings

Administrator Guide

About layouts

The term layout is used to describe the various ways presentations and videos can appear on the screen. Different types of meetings may require different layouts.

Change the layout

Click Layout , and choose your preferred layout in the window that opens. *

The set of layouts to choose from depends on the device configuration.

You may change the layout both when idle and in a call.

* Changing the participant layout from the web interface is not supported when calling a conference bridge, even if it is supported on the video conferencing device itself.

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Cisco TelePresence SX10 Quick Set

Introduction Configuration

Control a local camera

Sign in to the web interface and navigate to Call Control .

Prerequisites

• The Video > Input > Connector n > CameraControl >

Mode setting is switched On .

• The camera has pan, tilt or zoom functionality.

• Speaker tracking is switched Off.

Snapshot area

Shows snapshots of the main input source.

Only available on devices that have the Remote

Monitoring option.

Automatically refresh snapshots

Move the camera using the pan/tilt/zoom controls

1. Click the camera icon to open the camera control window.

Video snapshots from the room are only displayed for devices that have the Remote Monitoring option.

2. Use the left and right arrows to pan the camera; the up and down arrows to tilt it; and + and to zoom in and out.

Only relevant controls appear in the window.

3. Click Close to close the window.

Peripherals Maintenance Device settings

Administrator Guide

Move the camera to a preset position

1. Click Presets...

to open a list of available presets.

If no presets are defined, the button is disabled and named No presets .

2. Click a preset’s name to move the camera to the preset position.

3. Click Close to close the window.

You cannot use the web interface to define a preset; you should use the

Touch controller.

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Introduction Configuration

Control a far end camera

Sign in to the web interface and navigate to Call Control .

Prerequisites

While in a call, you can control the remote participant’s camera

(far end) provided that:

• The Conference > FarEndControl > Mode setting is switched

On on the far end device.

• The far end camera has pan, tilt or zoom functionality. Only the relevant controls will appear.

• Speaker tracking is not switched On on the far end camera.

• The local device has the Remote Monitoring option.

Peripherals Maintenance Device settings

Administrator Guide

D15330.17 SX10 Administrator Guide CE9.10, DECEMBER 2019.

Control the remote participant’s camera

1. Click the camera icon to open the remote camera control window.

2. Use the left and right arrows to pan the camera; the up and down arrows to tilt it; and

+ and to zoom in and out.

If you are not allowed to control the far end camera, the controls will not appear in the image.

If the call is encrypted, the far end snapshot behind the controls are not displayed.

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Introduction Configuration

Packet loss resilience - ClearPath

ClearPath introduces several mechanisms for advanced packet loss resilience. These mechanisms increase the experienced quality when you use your device in an error prone environment.

ClearPath is a Cisco proprietary protocol. All endpoints running

CE software support ClearPath.

If the involved endpoints and infrastructure elements support

ClearPath, all packet loss resilience mechanisms are used in point-to-point connections (including hosted conferences).

Peripherals Maintenance Device settings

Administrator Guide

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Cisco TelePresence SX10 Quick Set

Introduction Configuration Peripherals Maintenance Device settings

Customization

Customize the video conferencing device's Touch 10 user interface

(page 1 of 2)

You can customize the user interface to allow control of peripherals in a meeting room, for example lights and blinds.

This allows for the powerful combination of a control system’s functionality and the video conferencing device's user-friendly user interface (Touch 10).

In-room control architecture

You need a Cisco video conferencing device with a Touch 10 controller, and a control system. The control system may be a third-party system, such as Crestron or AMX, with hardware drivers for peripherals. It is the control system, not the video conferencing device, that controls the peripherals.

When you program the control system you must use the video conferencing device’s API (events and commands) in order to connect with the controls on the video conferencing device's user interface.

Administrator Guide

Example in-room control panel

Consult the Customization guide for full details about how to design custom user interface panels and action buttons using the

UI Extensions editor (formerly In-Room Control editor), and how to use the video conferencing device’s API to program the controls and actions. Go to:

► https://www.cisco.com/go/in-room-control-docs

Blinds

Touch 10

Video conferencing device

API

Control system

Climate

Lights

UI extensions editor

Other...

In-room control schematics

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Introduction Configuration Peripherals Maintenance Device settings

Customization

Customize the video conferencing device's Touch 10 user interface

(page 2 of 2)

The UI Extensions editor

Free of charge editor

An easy to use drag-and-drop editor, which you should use to compose the custom user interface extensions (action buttons and custom panels such as in-room controls), comes free of charge with the video conferencing device’s software.

Preview function

The editor also provides a preview function, which allows you to see how the custom interfaces will appear on the user interface.

The preview function is also a complete software version of your custom panels, so clicking the controls will result in the same actions as selecting them on the real Touch 10 user interface.

Therefore, you can use the preview function to test your integrations without having a real Touch 10 user interface available. You can also use the device’s custom panels from a remote location.

Sign in * to the web interface and navigate to Integration > UI

Extensions Editor .

• The editor opens directly in the device’s web interface.

You can create and push a new panel or action button to the device, and see the result immediately on its user interface.

• Click the Editor menu and select Download the Editor to get a stand-alone version that you can run locally in your browser from your hard drive.

Then you can compose your custom interfaces without being connected to a device. You can export and import to file to move your work between your local version and the device later.

Administrator Guide

* You need a user that holds the ROOMCONTROL, INTEGRATOR, or ADMIN user roles in order to access the UI Extensions editor and the API commands that you need when programming.

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Introduction Configuration Peripherals Maintenance Device settings

Customization

Remove default buttons from the user interface

In some use cases, you may never use a default button, like

Call or Share. Such unused buttons may cause confusion. In these cases, you can remove the unused buttons from the user interface. Custom UI buttons can be exposed still. Removing default buttons while adding custom buttons makes it possible fully to customize the user interface.

For example, you can remove the Call and Share buttons if nobody is going to share content or call from this device. Instead, add custom buttons and panels for the tasks that are going to be performed.

Configurations

Use the following configurations to remove default buttons from the user interface . The configurations are available both from the web interface of the device, and in the API.

• UserInterface > Features > Call > Start : Removes the default

Call button (including the directory, favorites, and recent calls lists). Also removes the Add participant button while in a call.

• UserInterface > Features > Share > Start : Removes the default user interface for sharing and previewing content, both in call and out of call.

• UserInterface > Features > Call > VideoMute : Removes the default Turn video off button.

• UserInterface > Features > HideAll : Removes all the default buttons. Custom buttons are not removed.

• UserInterface > Features > Call > End : Removes the End Call button.

• UserInterface > Features > Call > MidCallControls : Removes the Hold , Resume , and Transfer in-call buttons.

Further Information

Find more details about how to remove buttons and customize the user interface in the Customization guide . Go to:

► https://www.cisco.com/go/in-roomcontrol-docs

The configurations remove only the buttons, not the functionality as such. You can share content using

Proximity, even if you have removed the Share button from the user interface.

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Cisco TelePresence SX10 Quick Set

Introduction Configuration

Customization

Sending HTTP(S) requests

API xCommand HttpClient Post/Put/Patch/Get/Delete

Video conferencing device - HTTP(S) client

The HTTP(S) request feature makes it possible to send arbitrary HTTP(S) requests from a video conferencing device to an HTTP(S) server. Furthermore, the device receives the response that the server sends back. The device supports the Post , Put , Patch , Get , and Delete methods.

You can send data to an HTTP(S) server whenever you want. You can choose what data to send, and structure them as you like. By doing it this way, you can adapt the data to an already established service.

Security measures:

• The HTTP(S) request feature is disabled by default. A system administrator must explicitly enable the feature by setting HttpClient > Mode to On .

• The system administrator can prevent the use of HTTP by setting HttpClient > AllowHTTP to False .

• The system administrator can specify a list of HTTP(S) servers that the device is allowed to send data to.

• The number of concurrent HTTP(S) requests is limited.

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Peripherals Maintenance Device settings

Administrator Guide

Network

Third-party service

HTTP(S) server

List of Allowed HTTP(S) servers

The system administrator can use these commands to set up and maintain a list of up to ten allowed HTTP(S) servers

(hosts):

xCommand HttpClient Allow Hostname Add

Expression: <Regular expression that matches the host name or IP address of the HTTP(S) server> xCommand HttpClient Allow Hostname Clear xCommand HttpClient Allow Hostname List xCommand HttpClient Allow Hostname Remove Id:

<id of an entry in the list>

If the list is not empty, you can send HTTP(S) requests only to the servers in the list. If the list is empty, you can send the requests to any HTTP(S) server.

The check against the list of allowed servers is performed both when using insecure (HTTP) and secure (HTTPS) transfer of data.

199

HTTPS without certificate validation

When sending requests over HTTPS, the video conferencing device checks the certificate of the HTTPS server by default. If the HTTPS server certificate is not found to be valid, you get an error message. The device doesn’t send any data to that server.

We recommend using HTTPS with certificate validation.

If certificate validation is not possible, the system administrator can set HttpClient > AllowInsecureHTTPS to

On . This allows the use of HTTPS without validating the certificate of the server.

Sending HTTP(S) requests

Once the HTTP(S) request feature is enabled, you can use the following commands to send requests to an

HTTP(S) server:

xCommand HttpClient <Method

>

[AllowInsecureHTTPS: <True/False>]

[Header: <Header text>]

[ResponseSizeLimit: <Maximum response size>]

[ResultBody: <None/PlainText/Base64>]

[Timeout: <Timeout period>]

Url: <URL to send the request to>

where <

Method>

is either

Post

,

Put

,

Patch

,

Get

, or

Delete

.

The

Post

,

Put

, and

Patch

commands are multiline commands. Read the API guide to find out how to use multiline commands, and also to find a detailed description of the command parameters

Further information

Find more information about HTTP(S) Post requests in the

Customization guide . Go to:

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Cisco TelePresence SX10 Quick Set

Introduction Configuration

Manage startup scripts

Sign in to the web interface and navigate to Integration > Startup

Scripts .

Peripherals Maintenance Device settings

Administrator Guide

List of startup scripts

You can create one or more startup scripts * .

A green dot appears next to an active startup script; a red ring appears next to an inactive startup script.

If you have more than one startup script, they will run in the order from top to bottom of the list.

Creat a startup script

1. Click Create new...

.

The script names and configurations shown in the illustration serve as examples. You may make your own scripts.

Run a startup script immediately

1. Select the startup script from the list.

2. Click Run.

Both active and inactive startup scripts can be run immediately.

2. Enter a name for the startup script in the title input field.

3. Enter the commands (xConfiguration or xCommand) in the command input area. Start each command on a new line.

4. Click Save .

Activate or deactivate a startup script

1. Select the startup script from the list.

2. Click On to activate, or Off to deactivate a script.

Active startup scripts will run every time the device starts up.

5. Click On to activate the startup script.

If you want to use an existing script as a starting point for editing, select that script and click Copy .

Delete a startup script

1. Select the startup script from the list.

2. Click Delete .

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About startup scripts

A startup script contains commands

(xCommand) and configurations

(xConfiguration) that will be executed as part of the start up procedure.

A few commands and configurations cannot be placed in a startup script, for example

xCommand SystemUnit

Boot

. It is not possible to save a script that contains illegal commands and configurations.

Syntax and semantics for xCommand and xConfiguration are explained in the API guide for the product.

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Cisco TelePresence SX10 Quick Set

Introduction Configuration

Access the device’s XML files

Sign in to the web interface and navigate to Integration >

Developer API .

The XML files are part of the device’s API. They structure information about the device in a hierarchy.

• Configuration.xml

contains the current device settings

(configuration). These settings are controlled from the web interface or from the API (Application Programmer Interface).

• The information in status.xml

is constantly updated by the device to reflect system and process changes. The status information is monitored from the web interface or from the

API.

• Command.xml

contains an overview of the commands available to instruct the device to perform an action. The commands are issued from the API.

• Valuespace.xml

contains an overview of all the value spaces of device settings, status information, and commands.

Peripherals Maintenance

Open an XML file

Click the file name to open the XML file.

Device settings

Administrator Guide

About the API

The application programming interface

(API) is a tool for integration professionals and developers working with the device.

The API is described in detail in the API guide for the device.

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Introduction Configuration Peripherals Maintenance

Execute API commands and configurations from the web interface

Sign in to the web interface and navigate to Integration >

Developer API .

Commands (xCommand) and configurations (xConfiguration) can be executed from the web interface. Syntax and semantics are explained in the API guide for the device.

Device settings

Administrator Guide

About the API

The application programming interface

(API) is a tool for integration professionals and developers working with the device.

The API is described in detail in the API guide for the device.

Execute API commands and configurations

1. Enter a command (xCommand or xConfiguration), or a sequence of commands, in the text area.

2. Click Execute to issue the command(s).

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Introduction Configuration

About Ethernet ports

The main network port

The main network port - Network port 1 - is always reserved for the connection to LAN. This applies to all video conferencing devices.

Depending on the device, Network port 1 is marked with the number 1, the network symbol ( ), or both.

Auxiliary network ports

Some video conferencing devices have more than one network port. The additional ports can be used for peripheral devices like cameras, Touch 10, third-party control systems, and more.

A device that is connected to such a network port gets a local IP address from the codec, and therefore is not part of the corporate network. It is not possible for packets to traverse the codec between the main network port (LAN) and the auxiliary network ports (link-local).

• A Cisco peripheral device is assigned a dynamic IP address in the range (DHCP): 169.254.1.41 to 169.254.1.240

• A non-Cisco device is assigned the dynamic IP address

(DHCP): 169.254.1.30

NOTE: Only one non-Cisco device can get a dynamic IP address at a time.

• A non-Cisco device can be assigned a static IP address in the range: 169.254.1.241 to 169.254.1.254

This method can also be used to connect to the codec with SSH.

In this case you can use the IP address 169.254.1.1.

Power over Ethernet (PoE)

Some of the auxiliary network ports provide Power over Ethernet

(PoE). These ports can power peripherals like the Touch 10 controller.

Peripherals Maintenance Device settings

Administrator Guide

Product

Room Kit

Room Kit Mini

Room 55

Room 70 / Room 55 Dual

Room 70 G2

Codec Plus

Codec Pro

Boards

SX10

SX20

SX80

MX200 G2 / MX300 G2

MX700 / MX800

DX70 / DX80

Number of auxiliary network ports

1

1

1

2

4

0

2

2

0

0

2

1

4

2

Number of auxiliary network ports with PoE

0

1 ( )

1 ( )

1 ( )

2 ( , PoE)

1 ( )

0

0

0

0 *

0

2 ( , PoE)

0

0

D15330.17 SX10 Administrator Guide CE9.10, DECEMBER 2019.

* These products have a separate PoE injector that is connected to one of the auxiliary network ports.

The PoE injector is used for the Touch 10 controller.

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Introduction Configuration

Serial interface

Use the micro USB connector for direct communication with the device. You need a micro USB to USB cable. If the computer doesn’t auto-install a serial port driver, you need to install a serial port driver on the computer manually.

Use a terminal emulator (SSH client) to connect to the serial interface. For the most common computer types (PC, MAC) and operating systems, PuTTY or Tera Term will work.

The serial connection can be used without an IP-address, DNS, or a network.

Parameters:

• Baud rate: 115200 bps

• Data bits: 8

• Parity: None

• Stop bit: 1

• Hardware flow control: Off

Device settings

Serial communication is enabled by default. Use the following configuration to change the behavior:

SerialPort > Mode

For security reasons, you are asked to sign in before using the serial interface. Use the following setting to change the behavior:

SerialPort > LoginRequired

If your device is provisioned by CUCM, the serial port settings should be configured from CUCM.

Peripherals

Computer

USB

Maintenance Device settings

USB to micro USB cable

Micro USB connector

Administrator Guide

Micro USB Video conferencing device

Lift the rubber flap to get access to the micro USB connector.

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Introduction Configuration

Open TCP Ports

The web server within the codec prohibit or restrict the use of nonsecure or unnecessary ports, protocols, modules, and/or services. Some ports are open by default.

TCP 22: SSH

You can close the port by setting SSH mode to Off .

NetworkServices SSH Mode: Off / On

TCP 80: HTTP

You can close the port by setting HTTP mode to Off or HTTPS .

NetworkServices HTTP Mode: HTTP+HTTPS / HTTPS / Off

TCP 443: HTTPS

You can close the port by setting HTTP mode to Off .

NetworkServices HTTP Mode: HTTP+HTTPS / HTTPS / Off

TCP 4043: Remote pairing software download

You can close the port by setting remote pairing for the Touch panel to Off .

Peripherals Pairing CiscoTouchPanels RemotePairing: Off / On

TCP 4045: Remote pairing version information

You can close the port by setting remote pairing for the Touch panel to Off .

Peripherals Pairing CiscoTouchPanels RemotePairing: Off / On

Peripherals Maintenance

TCP 4047: Remote pairing session connection

The port is only available (and open) when a Touch panel is remote paired with the video conferencing device. You can close the port by setting remote pairing for the Touch panel to Off .

Peripherals Pairing CiscoTouchPanels RemotePairing: Off / On

TCP 4053: Remote pairing port

You can close the port by setting remote pairing for the Touch panel to Off .

Peripherals Pairing CiscoTouchPanels RemotePairing: Off / On

TCP 5060/5061: SIP listen ports

The SIP listen ports are open by default. The SIP listen ports are disabled by the Cisco UCM (Unified Communication Manager).

You can close the ports by setting the SIP listen ports to Off .

SIP ListenPort: Off / On

TCP 65533: Alternate port for Proximity connections

The port is closed by default. The port is open for Proximity connections when the setting to enable an alternate port for

Proximity is set to True.

Proximity AlternatePort Enabled: False / True

Device settings

Administrator Guide

The device settings are configured from the Setup > Configuration page on the web interface. Open a web browser and enter the IP address of the device then sign in.

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HTTPFeedback address from TMS

When a device is added to Cisco TelePresence Management

Suite (TMS), it is automatically configured to send information

(events) back to TMS. The device receives the address, that these events should be sent to, from TMS (HTTPFeedback address). If this address is absent or misconfigured, the device cannot send events to TMS.

Missing response to events

If the device does not receive a response to an event, it will retry sending it to the HTTPFeedback address up to 6 times at increasing intervals.

If the device does not receive a response to any of the retries, the endpoint tries to send a message to the HTTPFeedback address every ten minutes. The HTTPFeedback status will indicate that it has failed, and there is a diagnostic message indicating the type of failure.

While retrying to send messages, there will be a loss of Call Detail

Records (CDR) on TMS.

Get a new HTTPFeedback address from TMS

In order to get a new address to send events to, you must restart the device and wait for the next management address push from

TMS (scheduled or triggered by the TMS administrator).

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Link an on-premises registered device to Cisco Webex Edge for Devices

Devices running CE9.10 are ready for Webex Edge for Devices . You need the Device Connector tool in order to link the device to the

Webex Edge. Read the Release Notes and Webex Edge for Devices article on Webex Help Center to find out when the tool is available.

You can use Webex Edge for Devices to link your on-premises registered devices to the Webex cloud service. This gives you access to select cloud features, while your registration, device configuration management, calling, and media services remain on-premises. You can manage the cloud services and get device diagnostics in Webex Control Hub.

Set-up

We recommend that you register the device to the on-premises service first; then you link it to the Webex Edge. For information how to link a device to Webex Edge for Devices , read the Webex

Edge for Devices article on ►

  Webex Help Center .

Features

Webex Edge for Devices has the following features and functionality:

• Online/Offline connection status in Control Hub

• Device diagnostics with the ability to set administrator alerts

• Device historical analytics available directly in Control Hub

• Cloud xAPI access

• Hybrid calendar through Control Hub

The Webex Edge for Devices article referenced above has an updated list of all available features and limitations.

Prerequisites

• Software version CE9.10 or later

• CUCM version 12.5su1, or 11.5.x with the latest device pack

• Control Hub administrator access

• Device Connector tool (to set up the link to Webex Egde)

• A cloud services license (Cisco Collaboration Flex Plan)

LAN (on-premises)

Video device

CUCM/VCS

Registration, call control, device configuration and management

Webex cloud

Control

Hub

Cloud services

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Register a device to the Cisco Webex cloud service

You can register a device to Cisco Webex remotely from the web interface instead of using the on-screen setup assistant.

To register a device, you need to create an activation code on

Control Hub first. To learn how to create an activation code, see

►  Create a Place and Add Services for a Cisco Webex Room

Device or a Cisco Webex Board

From the web interface, you can only register a device that is not currently registered to a service.

NOTE: All local users and any customizations that have been created for this device will be deactivated.

1. Sign in to the web interface, and click Click here to register to

Webex on the Home screen.

This link is only available if the device is not registered to a service already.

2. A pop-up appears and you can enter the activation code you have created on Control Hub.

Format:

• xxxx-xxxx-xxxx-xxxx , or

• xxxxxxxxxxxxxxxx

3. After registration, you must setup the time zone and language settings from the on-screen setup assistant. If the wizard times out, default settings will be applied.

Administrator Guide

Limitations

Some of the available configurations only apply to on-premises registered devices.

They don’t apply to Webex registered devices. In the API guide's Supported

Commands Matrix , these items are marked with “On-prem only”.

Among the non-applicable configurations, are those related to H.323, H.320, SIP,

NTP, CUCM, LDAP, Proximity, and Far End

Camera Control.

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Supported RFCs

The RFC (Request for Comments) series contains technical and organizational documents about the Internet, including the technical specifications and policy documents produced by the Internet Engineering Task Force (IETF).

Peripherals Maintenance Device settings

CE software supports a range of RFCs, including the following:

• RFC 2782 DNS RR for specifying the location of services

(DNS SRV)

• RFC 3261 SIP: Session Initiation Protocol

• RFC 3263 Locating SIP Servers

• RFC 3361 DHCP Option for SIP Servers

• RFC 3550 RTP: A Transport Protocol for Real-Time

Applications

• RFC 3711 The Secure Real-time Transport Protocol (SRTP)

• RFC 4091 The Alternative Network Address Types (ANAT)

Semantics for the Session Description Protocol (SDP)

Grouping Framework

• RFC 4092 Usage of the Session Description Protocol (SDP)

Alternative Network Address Types (ANAT) Semantics in the

Session Initiation Protocol (SIP)

• RFC 4582 The Binary Floor Control Protocol draft-ietf-bfcpbis-rfc4582bis-00 Revision of the Binary Floor

Control Protocol (BFCP) for use over an unreliable transport

• RFC 4733 RTP Payload for DTMF Digits, Telephony Tones and

Telephony Signals

• RFC 5245 Interactive Connectivity Establishment (ICE): A

Protocol for Network Address Translator (NAT) Traversal for

Offer/Answer Protocols

• RFC 5589: SIP Call Control Transfer

• RFC 5766 Traversal Using Relays around NAT (TURN): Relay

Extensions to Session Traversal Utilities for NAT (STUN)

• RFC 5905 Network Time Protocol Version 4: Protocol and

Algorithms Specification

Administrator Guide

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Technical specification

(page 1 of 2)

SOFTWARE COMPATIBILITY

• Cisco TelePresence Software Version TC7.1 or later

• Collaboration Endpoint Software Version 8.0 or later

PRODUCT DELIVERED WITH:

• SX10 codec with integrated HD camera and microphone

• Wall mount

• TRC6 remote control

• Network and HDMI cables

INTEGRATED HD CAMERA

• 5x total zoom

• +5°/-25° tilt, ± 30° pan

• 51.5° vertical field of view

• 83° horizontal field of view

• F-value from 2.1

• 1920 × 1080 pixels progressive @ 30 fps

• Automatic or manual focus, brightness, and white balance

• Automatic flipping of picture when up-side down

USER INTERFACE

• TRC6 remote control and on-screen graphical user interface

• Cisco Touch 10 (optional)

LANGUAGE SUPPORT

(depends on software version)

• Arabic, Catalan, Chinese-Simplified, Chinese-

Traditional, Czech, Danish, Dutch, English,

English-UK, Finnish, French, French-Canadian,

German, Hebrew, Hungarian, Italian, Japanese,

Korean, Norwegian, Polish, Portuguese,

Portuguese-Brazilian, Russian, Spanish,

Spanish-Latin, Swedish, Turkish

SYSTEM MANAGEMENT

• Total management using embedded Telnet, SSH,

XML, and SOAP

• Remote software upload using web server, SCP,

HTTP, and HTTPS

• Remote control and on-screen menu system

DIRECTORY SERVICES

• Support for local directories (Favorites)

• Corporate directory (through Cisco Unified

Communications Manager and Cisco

TelePresence Managment Suite)

• Server directory supporting LDAP and H.350

(requires Cisco TelePresence Managment Suite)

• Call history with received, placed and missed calls with date and time

POWER

• PoE enabled: 37-57 V, maximum 0.35 A

• Power supply

AC input: 1 A, 100–240 V, 50-60 Hz

DC output: 12 V, maximum 2 A

• Maximum 12 W in normal operation

OPERATING TEMPERATURE AND HUMIDITY

• Ambient temperature: 0°C to 40°C

(32°F to 95°F)

• Relative humidity (RH): 10 to 90%

STORAGE AND TRANSPORT TEMPERATURE

• –20°C to 60°C (–4°F to 140°F) at RH 10–90%

(noncondensing)

SX10 CODEC DIMENSIONS

• Width: 10.8 in. (27.5 cm)

• Height: 4.6 in. (11.7 cm)

• Depth: 3.6 in. (9.1 cm) (with max camera tilt downward)

• Weight: 2.0 lb (0.9 kg)

APPROVALS AND COMPLIANCE

• Directive 2014/35/EU (Low-Voltage Directive)

• Directive 2014/30/EU (EMC Directive) – Class B

• Directive 2011/65/EU (RoHS)

• Directive 2002/96/EC (WEEE)

• NRTL approved (Product Safety)

• FCC CFR 47 Part 15B (EMC) – Class B

Please check the Product Approval Status Database at http://www.ciscofax.com for approval documents per country.

BANDWIDTH

• Up to 3 Mbps

MINIMUM BANDWIDTH FOR RESOLUTION AND

FRAME RATE

• 720p30 from 768 kbps

• 1080p30 from 1472 kbps

FIREWALL TRAVERSAL

• Cisco TelePresence Expressway technology

VIDEO STANDARDS

• H.263

• H.263+

• H.264

VIDEO INPUT

Two video inputs (HDMI * or VGA selectable through user interface). Support formats up to maximum

1280 × 768@30fps, including:

• 640 × 480 (VGA)

• 720 × 480

• 704 × 576 (4CIF)

• 800 × 600 (SVGA)

• 848 × 480

• 1024 × 768 (XGA)

• 1152 × 864 (XGA+)

• 1280 × 720(720p)

• 1280 × 768 (WXGA)

Extended Display Identification Data (EDID)

VIDEO OUTPUT

One HDMI output * . Supports format:

• 1920 × 1080 @ 60 fps (1080p60)

VESA Monitor Power Management

Extended Display Identification Data (EDID)

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Technical specification

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LIVE VIDEO RESOLUTIONS (ENCODE/DECODE)

Supports encode/decode video formats up to maximum 1920 × 1080@30 fps (HD1080p30), including:

• 176 × 144 @ 30 fps (QCIF) (decode only)

• 352 × 288 @ 30 fps (CIF)

• 512 × 288 @ 30 fps (w288p)

• 576 × 448 @ 30 fps (448p)

• 640 × 480 @ 30 fps (VGA)

• 704 × 576 @ 30 fps (4CIF)

• 768 × 448 @ 30 fps (w448p)

• 800 × 600 @ 30 fps (SVGA)

• 1024 × 576 @ 30 fps (w576p)

• 1024 × 768 @ 30 fps (XGA)

• 1280 × 720 @ 30 fps (HD720p)

• 1280 × 768 @ 30 fps (WXGA)

• 1920 × 1080 @ 30 fps (HD1080p)

AUDIO STANDARDS

• 64 kbps AAC-LD

• OPUS

• G.722

• G.722.1

• G.711mu

• G.711a

• G.729AB

• G.729

AUDIO FEATURES

• High quality 20 kHz audio

• Two acoustic echo cancellers

• Automatic gain control

• Automatic noise reduction

• Active lip synchronization

AUDIO INPUTS

• One Integrated microphone

• One external microphone, 4-pin mini-jack (Cisco

TelePresence Table Microphone 20)

• One HDMI audio-in

AUDIO OUTPUTS

• One line out, mini-jack

• One HDMI, digital main audio (48 kHz, 24 bit,

2 channels)

DUAL STREAM

• H.239 dual stream (H.323)

• BFCP dual stream (SIP)

• Support for resolutions up to 1920 × 1080 at 15 fps

MULTIPOINT SUPPORT

• Cisco Ad-Hoc Conferencing (requires Cisco Unified

Communications Manager (CUCM), and Cisco

Meeting Server (CMS) or Cisco TelePresence

Server with Cisco TelePresence Conductor)

PROTOCOLS

• SIP and H.323

EMBEDDED ENCRYPTION

• SIP and H.323 point-to-point

• Standards-based: H.235 v3 and Advanced

Encryption Standard (AES)

• Automatic key generation and exchange

• Supported in dual stream

IP NETWORK FEATURES

• DNS lookup for service configuration

• Differentiated Services (QoS)

• IP adaptive bandwidth management (including flow control)

• Dynamic playout and lip-sync buffering

• Date and time support via NTP

• Packet loss based downspeeding

• URI dialing

• TCP/IP

• DHCP

• IEEE 802.1x network authentication

• IEEE 802.1q Virtual LAN

• IEEE 802.1p QoS and class of service

• Cisco ClearPath

IPV6 NETWORK SUPPORT

• Dual stack IPv4 and IPv6 for DHCP, SSH, HTTP,

HTTPS, DNS, DiffServ

• Support for static IP address assignment, stateless autoconfiguration and DHCPv6

SUPPORTED INFRASTRUCTURE

• Cisco Unified Communications Manager 8.6.2 and later

• Cisco TelePresence Video Communication Server

(Cisco VCS)

SECURITY FEATURES

• Management using web interface (HTTPS/HTTP) and SSH

• Password protected IP administration

• Password protected administration menu

• Disable IP services

• Network settings protection

NETWORK INTERFACES

• One PoE enabled LAN connector (RJ-45)

10/100 Mbps (only auto-negotiation)

OTHER INTERFACES

• One USB port for future use

• One Micro USB port for maintenance

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All specifications are subject to change without notice, system specifics may vary.

All images in these materials are for representational purposes only, actual products may differ.

Cisco and the Cisco Logo are trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and other countries. A listing of Cisco’s trademarks can be found at www.cisco.com/go/trademarks. Third party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company.

November 2019 www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.

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User documentation on the Cisco web site

Use the following short-links to find the documentation for the product series running CE software.

The documents are organized in the following categories - some documents are not available for all products:

Room Series:

►  https://www.cisco.com/go/room-docs

MX Series:

► https://www.cisco.com/go/mx-docs

SX Series:

  https://www.cisco.com/go/sx-docs

DX Series:

►   https://www.cisco.com/go/dx-docs

Boards:

►   https://www.cisco.com/go/board-docs

In general, you can find user documentation for all Cisco

Collaboration endpoints at ► https://www.cisco.com/go/ telepresence/docs

Install and Upgrade > Install and Upgrade Guides

• Installation guides: How to install the product

• Getting started guide: Initial configurations required to get the device up and running

• RCSI guide: Regulatory compliance and safety information

Maintain and Operate > Maintain and Operate Guides

• Getting started guide: Initial configurations required to get the device up and running

• Administrator guide: Information required to administer your product

• Deployment guide for TelePresence endpoints on

CUCM: Tasks to perform to start using the device with the Cisco Unified Communications Manager (CUCM)

• Spare parts overview, Spare parts replacement guides,

Cable schemas : Useful information when replacing spare parts

Maintain and Operate > End-User Guides

• User guides: How to use the product

• Quick reference guides: How to use the product

• Physical interface guide: Details about the codec’s physical interface, including the connector panel and

LEDs

Reference Guides > Command references

• API reference guides: Reference guide for the

Application Programmer Interface (API)

Reference Guides > Technical References

• CAD drawings: 2D CAD drawings with dimensions.

Configure > Configuration Guides

• Customization guide: How to customize the user interface, how to use the device’s API to program in-room controls, making macros, configure advanced audio set-ups using the Audio Console, and other customizations.

Design > Design Guides

• Video conferencing room guidelines: General guidelines for room design and best practice

• Video conferencing room guidelines: Things to do to improve the perceived audio quality

Software Downloads, Release and General Information >

Licensing Information

• Open source documentation: Licenses and notices for open source software used in this product

Software Downloads, Release and General Information >

Release Notes

• Software release notes

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Peripherals

Cisco contacts

On our web site you will find an overview of the worldwide Cisco contacts.

Go to: ►

  https://www.cisco.com/go/offices

Corporate Headquarters

Cisco Systems, Inc.

170 West Tasman Dr.

San Jose, CA 95134 USA

213

Maintenance

Administrator Guide

Appendices Device settings

Intellectual property rights

THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS

MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS,

INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE

ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS

OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION

OF ANY PRODUCTS.

THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING

PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH

THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU

ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY,

CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY.

The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California, Berkeley (UCB) as part of UCB’s public domain version of the UNIX operating system. All rights reserved. Copyright

© 1981, Regents of the University of California.

NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT

FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED “AS IS” WITH

ALL FAULTS. CISCO AND THE ABOVE-NAMED SUPPLIERS DISCLAIM ALL

WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION,

THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND

NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR

TRADE PRACTICE.

IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT,

SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT

LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT

OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO OR ITS

SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Any Internet Protocol (IP) addresses and phone numbers used in this document are not intended to be actual addresses and phone numbers. Any examples, command display output, network topology diagrams, and other figures included in the document are shown for illustrative purposes only. Any use of actual

IP addresses or phone numbers in illustrative content is unintentional and coincidental.

All printed copies and duplicate soft copies are considered un-Controlled copies and the original on-line version should be referred to for latest version.

Cisco has more than 200 offices worldwide. Addresses, phone numbers, and fax numbers are listed on the Cisco website at www.cisco.com/go/offices.

Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/ or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1110R)

Cisco product security overview

This product contains cryptographic features and is subject to United States and local country laws governing import, export, transfer, and use. Delivery of Cisco cryptographic products does not imply third-party authority to import, export, distribute, or use encryption. Importers, exporters, distributors, and users are responsible for compliance with U.S. and local country laws. By using this product you agree to comply with applicable laws and regulations. If you are unable to comply with U.S. and local laws, return this product immediately.

Further information regarding U.S. export regulations may be found at http://www.bis.doc.gov/policiesandregulations/ear/index.htm.

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