Appendices. Cisco TelePresence SX20 Quick Set

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Cisco TelePresence SX20 Quick Set

Introduction Configuration Peripherals Maintenance Device settings

Administrator Guide

D15329.14 SX20 Administrator Guide CE9.8, JULY 2019.

Appendices

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Cisco TelePresence SX20 Quick Set

Introduction Configuration Peripherals Maintenance

How to use the remote control and the on-screen user interface

The User guide for the video conferencing device describes in full detail how to operate the device using the TRC6 remote control.

The TRC5 remote control is not supported.

Access Selfview and Camera Control menu.

Volume control and

Increase/Decrease control

Select the device name or address to access

System Information, Settings, Restart and Factory reset . You can also activate Call forwarding,

Standby, and Do not disturb modes.

Field selector / Cursor keys

Indicates that at least one client is paired to the device using Proximity.

Go back one step

Place call / Accept incoming call

Keypad

Time of day

Device settings

1

.@

4 ghi

2 abc

5 jkl

7 pqrs

8 tuv

9 wxyz

* 0 #

3 def

6 mno

Administrator Guide

OK/Enter

Microphone mute/unmute

Reject incoming call /

End call / Cancel /

Back to Home screen

(outside calls)

Select Call to invoke the contacts including

Favorites , Directory and

Recents lists; and to open the Search or Dial field.

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Select Messages to invoke the voice mail system, if available.

Select Share to start sharing content and to conduct presentations.

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TRC6 remote control

Operating tips

Use the Cursor keys to move about the screen.

Press OK/Enter to open the selected menu field.

Use the Cancel key to exit a menu (and return to the

Home screen), undoing any changes. Use the Back key to go just one step back.

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Cisco TelePresence SX20 Quick Set

Introduction Configuration

How to use Touch 10

The Touch 10 user interface and its use are described in full detail in the User guide for the video conferencing device.

Peripherals

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Tap the device name or address to access System Information,

Settings, Restart and Factory reset . You can also activate Call forwarding, Standby, and Do not disturb modes.

Tap Call to make a call, and to invoke the

Favorites , Directory and

Recents contact lists.

Tap Messages to invoke the voice mail system, if available.

Press and hold the left side of the Volume button to decrease the loudspeaker volume and the right side to increase the volume.

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Maintenance Device settings

Administrator Guide

Tap ?

to contact Help desk or access other facility services, if available.

Tap the Camera icon to activate self-view and camera control.

Time of day.

Tap Share to start sharing content and to conduct presentations.

Entry point for user interface extensions (your device may have zero or more such buttons with different color, text and icons).

Press the Microphone button to mute and unmute microphones.

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Cisco TelePresence SX20 Quick Set

Introduction Configuration

Set up remote monitoring

Requirement:

• RemoteMonitoring option

Remote monitoring is useful when you want to control the device from another location.

Snapshots from input sources appear in the web interface, so you can check the camera view and control the camera without being in the room.

If enabled, snapshots are refreshed automatically approximately every 5 seconds.

Peripherals Maintenance Device settings

Check whether or not the device has the

RemoteMonitoring option

1. Sign in to the web interface.

2. Check the Home page to see if RemoteMonitoring is on the list of Installed options.

If not on the list, remote monitoring is not available.

Enable remote monitoring

Install the RemoteMonitoring option key. How to install option keys are described in the

► Add option keys

chapter.

PLEASE BE AWARE THAT IF YOU ENABLE THE REMOTE MONITORING

OPTION YOU MUST MAKE SURE THAT YOU COMPLY WITH LOCAL

LAWS AND REGULATIONS WITH REGARD TO PRIVACY AND PROVIDE

ADEQUATE NOTICE TO USERS OF THE DEVICE THAT THE SYSTEM

ADMINISTRATOR MAY MONITOR AND CONTROL THE CAMERA AND

SCREEN. IT IS YOUR RESPONSIBILITY TO COMPLY WITH PRIVACY

REGULATIONS WHEN USING THE DEVICE AND CISCO DISCLAIMS ALL

LIABILITY FOR ANY UNLAWFUL USE OF THIS FEATURE.

Administrator Guide

About snapshots

Local input sources

Snapshots of the local input sources of the device appear on the Call Control page.

Snapshots appear both when the device is idle, and when in a call.

Far end snapshots

When in call, you may also see snapshots from the far end camera. It does not matter whether or not the far end device has the RemoteMonitoring option.

Far end snapshots are not displayed if the call is encrypted.

Automatically refresh snapshots

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Introduction Configuration Peripherals Maintenance Device settings

Access call information and answer a call while using the web interface

Notification of an incoming call

Click the Call indicator to open the Call

Control page, where you can accept or decline the call.

The device is in a call

The badge indicates the number of active calls.

Call indicator

The call indicator is present to notify you about an incoming call, and to show when the device is in a call.

If the device is idle, there is no call indicator.

Control the call

Relevant control buttons are present on the

Call Control page. Use the buttons to:

Show call details

Put the call on hold

Answer the call

Disconnect the call

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Introduction Configuration Peripherals

Place a call using the web interface

(page 1 of 2)

Sign in to the web interface and navigate to Call Control .

Place a call

Even if the web interface is used to initiate the call, it is the video conferencing device (display, microphones and loudspeakers) that is used for the call; it is not the PC running the web interface.

1. Navigate the Favorites, Directory or Recents lists to find the correct entry; or enter one or more characters in the Search or Dial field * . Click the correct contact name.

2. Click Call in the contact card.

Alternatively, enter the complete URI or number in the Search and

Dial field. Then click the Call button that appears next to the URI or number.

Maintenance Device settings

Send DTMF tones

Click to open a key pad that you can use if your application requires DTMF (dual-tone multi-frequency) signaling.

Show/hide call details

Click the information button to show details about the call.

Click the button again to hide the information.

* When searching, matching entries from the Favorites, Directory and Recents lists will be listed as you type.

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Administrator Guide

Hold and resume a call

Use the button next to a participant’s name to put that participant on hold.

To resume the call, use the button that is present when a participant is on hold.

End a call

If you want to terminate a call or conference, click

Disconnect all .

Confirm your choice in the dialog that appears.

To disconnect just one participant in a conference, click the button for that participant.

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Introduction Configuration Peripherals

Place a call using the web interface

(page 2 of 2)

Sign in to the web interface and navigate to Call Control .

Calling more than one

A point-to-point video call (a call involving two parties only) can be expanded to include one more participant on audio-only.

If your device is using the optional built-in MultiSite feature, up to four participants, yourself included, can join the video call

(conference).

Follow the same procedure to call the next conference participant as you did when calling the first participant.

Calling more than one using a conference bridge (CUCM ad hoc conferencing) is not supported from the web interface, even if it is supported by the video conferencing device itself.

Adjust the volume

Mute the microphone

Click Microphone: On to mute the microphone.

Then the text changes to Microphone: Off .

Click Microphone: Off to unmute.

Volume down

Volume up

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Introduction Configuration

Share content using the web interface

Sign in to the web interface and navigate to Call Control .

Share content

1. Choose which content source to share in the Presentation source drop down list.

2. Click Start Presentation . Then the text changes to Stop Presentation .

Stop content sharing:

Click the Stop Presentation button that is present while sharing.

Peripherals Maintenance Device settings

Administrator Guide

Presentation source drop down list

Choose which input source to share, from the drop down list.

Snapshot area

Shows snapshots of the selected presentation source.

Only available on devices that have the Remote

Monitoring option.

About content sharing

You can connect a presentation source to one of the video inputs of your device.

Most often a PC is used as presentation source, but other options may be available depending on your device setup.

While in a call you can share content with the other participant(s) in the call (far end).

If you are not in a call, the content is shown locally.

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Introduction Configuration

Local layout control

Sign in to the web interface and navigate to Call Control .

Peripherals Maintenance Device settings

Administrator Guide

About layouts

The term layout is used to describe the various ways presentations and videos can appear on the screens. Different types of meetings may require different layouts.

The number of call or conference participants are reflected in the available choices.

Change the layout

Click Layout , and choose your preferred layout in the window that opens.

The set of layouts to choose from depends on the device configuration.

You may change the layout both when idle and in a call.

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Introduction Configuration

Control a local camera

Sign in to the web interface and navigate to Call Control .

Prerequisites

• The Video > Input > Connector n > CameraControl >

Mode setting is switched On .

• The camera has pan, tilt or zoom functionality.

• Speaker tracking is switched Off.

Snapshot area

Shows snapshots of the selected main input source.

Only available on devices that have the Remote

Monitoring option.

Automatically refresh snapshots

Move the camera using the pan/tilt/zoom controls

1. Choose which camera to control in the Main source drop down list.

2. Click the camera icon to open the camera control window.

Video snapshots from the room are only displayed for devices that have the Remote Monitoring option.

3. Use the left and right arrows to pan the camera; the up and down arrows to tilt it; and + and to zoom in and out.

Only relevant controls appear in the window.

4. Click Close to close the window.

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Peripherals

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Administrator Guide

Main source drop down list

Choose which camera to control from the drop down list.

Move the camera to a preset position

1. Choose which camera to control in the Main source drop down list.

2. Click Presets...

to open a list of available presets.

If no presets are defined, the button is disabled and named No presets .

3. Click a preset’s name to move the camera to the preset position.

4. Click Close to close the window.

You cannot use the web interface to define a preset; you should use the

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Cisco TelePresence SX20 Quick Set

Introduction Configuration

Control a far end camera

Sign in to the web interface and navigate to Call Control .

Prerequisites

While in a call, you can control the remote participant’s camera

(far end) provided that:

• The Conference > FarEndControl > Mode setting is switched

On on the far end device.

• The far end camera has pan, tilt or zoom functionality. Only the relevant controls will appear.

• Speaker tracking is not switched On on the far end camera.

• The local device has the Remote Monitoring option.

Peripherals Maintenance Device settings

Administrator Guide

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Control the remote participant’s camera

1. Click the camera icon to open the remote camera control window.

2. Use the left and right arrows to pan the camera; the up and down arrows to tilt it; and

+ and to zoom in and out.

If you are not allowed to control the far end camera, the controls will not appear in the image.

If the call is encrypted, the far end snapshot behind the controls are not displayed.

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Introduction Configuration

Packet loss resilience - ClearPath

ClearPath introduces several mechanisms for advanced packet loss resilience. These mechanisms increase the experienced quality when you use your device in an error prone environment.

ClearPath is a Cisco proprietary protocol. All endpoints running

CE software support ClearPath.

If the involved endpoints and infrastructure elements support

ClearPath, all packet loss resilience mechanisms are used in point-to-point connections (including hosted conferences). Only some of the mechanisms are supported in MultiSite conferences.

Peripherals Maintenance Device settings

Administrator Guide

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Introduction Configuration

Room analytics

The room analytics feature use several variables from the conference room and re-uses them to analyze the room utilization over time or per call.

Peripherals Maintenance

People presence detection

The device has the capability to find whether or not people are present in the room. It takes a minimum of two minutes to detect whether people are present or not in the room. After the room becomes vacant, it may take up to two minutes for the status to change.

This feature is based on ultrasound. It will not keep record of who was in the room, only whether or not there are people present in the room.

You can turn the people presence detection on or off from the web interface. Sign in to the web interface and navigate to Setup > Configuration > RoomAnalytics >

PeoplePresenceDetector .

Status

You may see the status at a given moment of people’s presence.

Sign in to the web interface and navigate to Setup > Status >

RoomAnalytics .

Device settings

Administrator Guide

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Introduction Configuration Peripherals Maintenance Device settings

Customization

Customize the video conferencing device's Touch 10 user interface

(page 1 of 2)

You can customize the user interface to allow control of peripherals in a meeting room, for example lights and blinds, or to modify the video conferencing device’s behavior by triggering macros.

This allows for the powerful combination of a control system’s functionality and the video conferencing device's user-friendly user interface (Touch 10).

In-room control architecture

You need a Cisco video conferencing device with a Touch 10 controller, and a control system. The control system may be a third-party system, such as Crestron or AMX, with hardware drivers for peripherals. It is the control system, not the video conferencing device, that controls the peripherals.

When you program the control system you must use the video conferencing device’s API (events and commands) in order to connect with the controls on the video conferencing device's user interface.

Administrator Guide

Blinds

Touch 10

Video conferencing device

API

Control system

Climate

Example in-room control panel

Consult the Customization guide for full details about how to design custom user interface panels (in-room control panels) using the In-Room Control editor, and how to use the video conferencing device’s API to program the in-room controls. Go to:

► https://www.cisco.com/go/in-room-control-docs

In-room control editor

Other...

In-room control schematics

Lights

The video conferencing device’s macro framework may also serve as a control system. In this case the control system can use the device’s API to trigger all sorts of local functionality: Speed dial, language selection, customized system reset, and much more.

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Introduction Configuration Peripherals Maintenance Device settings

Customization

Customize the video conferencing device's Touch 10 user interface

(page 2 of 2)

The In-Room Control editor

Free of charge editor

An easy to use drag-and-drop editor, which you should use to compose the custom user interface panels (inroom control panels), comes free of charge with the video conferencing device’s software.

Sign in * to the web interface and navigate to Integration >

In-Room Control .

• Click Launch Editor to launch the editor directly from the device’s web interface.

You can push a new in-room control panel to the device, and see the result immediately on the Touch controller.

• Click Download Editor to download a stand-alone version that you can run locally on your browser from your hard drive.

Then you can compose your custom interfaces without being connected to a device. You can export and import to file to move your work between your local version and the device later.

Preview function

The editor also provides a preview function, which allows you to see how the custom interfaces will appear on the user interface.

The preview function is also a complete software version of your custom (in-room control) panels, so clicking the controls will result in the same actions as selecting them on the real Touch 10 user interface.

Therefore, you can use the preview function to test your integrations without having a real Touch 10 user interface available. You can also use the device’s in-room controls from a remote location

The room simulator

You can use the room simulator to visualise how the inroom controls on the Touch 10 user interface changes the state of the room.

Back up any existing in-room configuration you may have before you export the simulator configuration to the device. The simulator configuration will replace the existing configuration on the device.

Sign in to the web interface and navigate to Integration >

In-Room Control .

• Click Launch Simulator to open a room simulator in your browser.

The room simulator contains a predefined in-room control configuration that you can export to the device. Then you can control the simulator’s virtual meeting room from your real Touch 10 user interface.

• Click Load simulator config to export the simulator configuration to the device.

* You need a user that holds the ROOMCONTROL, INTEGRATOR, or

ADMIN user roles in order to access the In-Room Control editor and the API commands that you need when programming the control system.

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Introduction Configuration Peripherals Maintenance Device settings

Customization

Customize the video conferencing device's behavior using macros

With macros, you can create your own snippets of code that run on the device. The language is JavaScript / ECMAScript 6 with support for features such as arrow functions, promises and classes.

The macro framework allows an integrator to write scripts that tailor a device's behavior to suite an individual customer's requirements. The integrators can, for example, implement their own features or variations of features, automate specific configurations or re-configurations, and create custom tests and monitoring functions.

Allow using macros on the device

Sign in to the web interface and navigate to Setup > Configuration .

• Set Macros > Mode to On .

If you try to launch the Macro editor while this setting is Off , a pop-up message appears. If you respond by tapping Enable

Macros, the Macros > Mode setting will automatically change to On , and the editor will launch.

By combining the use of macros and creation of a custom user interface panel (also referred to as in-room control panel), you can amend the user interface (Touch 10) to trigger customized local functionality. For examples:

• Add speed dialling buttons

• Add a button for room reset, which set all configurations back to your preferred default setup

Launch the macro editor

Sign in * to the web interface and navigate to Integration > Macro

Editor .

We don't offer a stand-alone version of the editor that you can use to work offline.

The Macro editor

The Macro editor is a powerful tool where you can:

• Load our code examples, which you can modify, use as is, or use as inspiration when writing your own macros.

• Read our detailed macro scripting tutorial, which also explains the code examples in more detailed.

• Write your own macros, and upload them to the device.

• Enable/Disable individual macros.

• Check in an embedded Log Console what happens when you run a macro.

Consult the Customization guide for details about macros and how to use the device's built in Macro editor. Go to:

► https://www.cisco.com/go/in-room-control-docs

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* You need a user that holds the ADMIN user role in order to access the Macro editor.

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Introduction Configuration Peripherals Maintenance Device settings

Customization

Remove default buttons from the user interface

In some use cases, you may never use a default button, like

Call or Share. Such unused buttons may cause confusion. In these cases, you can remove the unused buttons from the user interface. Custom In-Room Control panels can be exposed still.

Removing default buttons while adding custom buttons makes it possible fully to customize the user interface.

For example, you can remove the Call and Share buttons if nobody is going to share content or call from this device. Instead, add custom buttons (In-Room Controls) for the tasks that are going to be performed.

Configurations

Use the following configurations to remove default buttons from the user interface . The configurations are available both from the web interface of the device, and in the API.

• UserInterface > Features > Call > Start : Removes the default

Call button (including the directory, favorites, and recent calls lists). Also removes the Add participant button while in a call.

• UserInterface > Features > Share > Start : Removes the default user interface for sharing and previewing content, both in call and out of call.

• UserInterface > Features > Call > VideoMute : Removes the default Turn video off button.

• UserInterface > Features > HideAll : Removes all the default buttons. In-Room Control buttons are not removed.

• UserInterface > Features > Call > End : Removes the End Call button.

• UserInterface > Features > Call > MidCallControls : Removes the Hold , Resume , and Transfer in-call buttons.

Further Information

Find more details about how to remove buttons and customize the user interface in the Customization guide . Go to:

► https://www.cisco.com/go/in-roomcontrol-docs

The configurations remove only the buttons, not the functionality as such. You can share content using

Proximity, even if you have removed the Share button from the user interface.

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Introduction Configuration

Customization

Sending HTTP(S) requests

API xCommand HttpClient Post/Put/Patch/Get/Delete

Video conferencing device - HTTP(S) client

The HTTP(S) request feature makes it possible to send arbitrary HTTP(S) requests from a video conferencing device to an HTTP(S) server. Furthermore, the device receives the response that the server sends back. The device supports the Post , Put , Patch , Get , and Delete methods.

By using macros, you can send data to an HTTP(S) server whenever you want. You can choose what data to send, and structure them as you like. By doing it this way, you can adapt the data to an already established service.

Security measures:

• The HTTP(S) request feature is disabled by default. A system administrator must explicitly enable the feature by setting HttpClient > Mode to On .

• The system administrator can prevent the use of HTTP by setting HttpClient > AllowHTTP to False .

• The system administrator can specify a list of HTTP(S) servers that the device is allowed to send data to.

• The number of concurrent HTTP(S) requests is limited.

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Peripherals Maintenance Device settings

Administrator Guide

Network

Third-party service

HTTP(S) server

List of Allowed HTTP(S) servers

The system administrator can use these commands to set up and maintain a list of up to ten allowed HTTP(S) servers

(hosts):

xCommand HttpClient Allow Hostname Add

Expression: <Regular expression that matches the host name or IP address of the HTTP(S) server> xCommand HttpClient Allow Hostname Clear xCommand HttpClient Allow Hostname List xCommand HttpClient Allow Hostname Remove Id:

<id of an entry in the list>

If the list is not empty, you can send HTTP(S) requests only to the servers in the list. If the list is empty, you can send the requests to any HTTP(S) server.

The check against the list of allowed servers is performed both when using insecure (HTTP) and secure (HTTPS) transfer of data.

202

HTTPS without certificate validation

When sending requests over HTTPS, the video conferencing device checks the certificate of the HTTPS server by default. If the HTTPS server certificate is not found to be valid, you get an error message. The device doesn’t send any data to that server.

We recommend using HTTPS with certificate validation.

If certificate validation is not possible, the system administrator can set HttpClient > AllowInsecureHTTPS to

On . This allows the use of HTTPS without validating the certificate of the server.

Sending HTTP(S) requests

Once the HTTP(S) request feature is enabled, you can use the following commands to send requests to an

HTTP(S) server:

xCommand HttpClient <Method

>

[AllowInsecureHTTPS: <True/False>]

[Header: <Header text>]

[ResponseSizeLimit: <Maximum response size>]

[ResultBody: <None/PlainText/Base64>]

[Timeout: <Timeout period>]

Url: <URL to send the request to>

where <

Method>

is either

Post

,

Put

,

Patch

,

Get

, or

Delete

.

The

Post

,

Put

, and

Patch

commands are multiline commands. Read the API guide to find out how to use multiline commands, and also to find a detailed description of the command parameters

Further information

Find more information about HTTP(S) Post requests in the

Customization guide . Go to:

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Cisco TelePresence SX20 Quick Set

Introduction Configuration

Input source composition

(page 1 of 2)

You can use the device’s API to combine up to four input sources in a single main video stream.

The maxmium number of different input sources depends on the device:

Video conferencing device

Room Kit, Room Kit Mini, SX20,

MX200 G2, MX300 G2

Codec Plus, Room 55,

Room 55 Dual, Room 70

SX80, MX700, MX800,

Codec Pro, Room 70 G2

SX10, DX70, DX80

Maximum number of different input sources

2

3

4

Not applicable

Peripherals Maintenance Device settings

Administrator Guide

Source composition

Composition layout

You can choose between three layouts:

• Equal

• Prominent

• PIP (only available when composing two input sources)

You can modify the PIP position to one of the corners. The size of the PIP can be normal or large.

The composition and layout can be modified at any time, both in call and outside of call.

Selfview

Selfview shows the same composed image that is being sent to the far end.

Individual camera control

(

You can control individual cameras using API commands

xCommand Camera *

user interface.

), but you cannot use the controls on the

When you select a camera in the user interface, the main video stream will automatically switch from the composed video stream to the single stream from the chosen camera.

Change compositions and layouts on demand

Input source composition is only available using API commands; we don’t provide a dedicated user interface for it.

To be able to easily change compositions and layouts on demand, we recommend that you use macros and create a custom user interface panel (in-room control panel) for it.

Layouts

Equal

Number of sources: 2

Prominent

Number of sources: 2

Picture-in-Picture (PIP)

Lower right corner

Lower right corner, large PIP

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Administrator Guide

Input source composition

(page 2 of 2)

API command xCommand Video Input SetMainVideoSource

ConnectorId: <1..n> SourceId: <1..m>

Layout: <Equal, PIP, Prominent>

PIPPosition <LowerLeft, LowerRight,

UpperLeft, UpperRight>

PIPSize <Auto, Large> where

The input source can be identified by either the physical connector that it is connected to (

ConnectorId

identifier (

), or by the logical source

SourceId

). There cannot be a mix of different types of identifiers in the same command; use either

ConnectorId

or

SourceId

. You can find these identifiers in the Video Input Connector and Video Input

Source statuses.

The difference between the equal, PIP, and prominent layouts ( sidebar.

Layout

) are shown in the

You can modify the PIP position to one of the corners. The size of the PIP can be normal

(auto) or large.

Refer to the API-guide for more details.

Examples xCommand Video Input SetMainVideoSource ConnectorId: 1 ConnectorId: 2 Layout: Equal xCommand Video Input SetMainVideoSource SourceId: 1 SourceId: 2 Layout: PIP PIPPosition: LowerRight PIPSize: Large xCommand Video Input SetMainVideoSource SourceId: 1 SourceId: 2 Layout: Prominent

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Introduction Configuration Peripherals Maintenance Device settings

Presentation source composition

(page 1 of 2)

You can use the device’s API to combine up to four presentation sources in a single video stream.

The maxmium number of different presentation sources depends on the device:

Video conferencing device

Maximum number of different presentation sources

2 Room Kit, Room Kit Mini, SX20,

MX200 G2, MX300 G2, Board

Codec Plus, Room 55,

Room 55 Dual, Room 70

SX80, MX700, MX800,

Codec Pro, Room 70 G2

SX10, DX70, DX80

3

4

Not applicable

You can only share sources that has been shared through a cable

(DVI, VGA, HDMI - depending on the device).

Source composition

Composition layout

You can choose between two layouts:

• Equal

• Prominent

You can change the number of sources at any time, both in call and outside of call. The image sizes cannot be modified.

The order in which the sources appear on the screen depends on the order they have in the command; starting from upper left, ending at bottom right.

Change compositions and layouts on demand

Presentation source composition is only available using API commands; we don’t provide a dedicated user interface for it.

To be able to easily change compositions and layouts on demand, we recommend that you use macros and create a custom user interface panel (in-room control panel) for it.

Layouts

Equal

Administrator Guide

Number of sources: 2

Prominent

Number of sources: 2

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Presentation source composition

(page 2 of 2)

API command xCommand Presentation Start

ConnectorId: <1..n>

PresentationSource: <1..n>

Instance: <New, 1..n>

Layout: <Equal, Prominent>

SendingMode: <LocalRemote, LocalOnly> where

The input source can be identified by either the physical connector that it is connected to (

ConnectorId

identifier (

), or by the logical source

PresentationSource

). There cannot be a mix of different types of identifiers in the same command; use either

ConnectorId

or

PresentationSource

. You can find these identifiers in the Video Input

Connector and Video Input Source statuses.

Refer to the API-guide for more details.

Examples xCommand Presentation Start PresentationSource: 1 PresentationSource: 2 Layout: Equal xCommand Presentation Start ConnectorId: 1 ConnectorId: 2 Layout: Prominent

Administrator Guide

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Introduction Configuration

Manage startup scripts

Sign in to the web interface and navigate to Integration > Startup

Scripts .

Peripherals Maintenance Device settings

Administrator Guide

List of startup scripts

You can create one or more startup scripts * .

A green dot appears next to an active startup script; a red ring appears next to an inactive startup script.

If you have more than one startup script, they will run in the order from top to bottom of the list.

Creat a startup script

1. Click Create new...

.

The script names and configurations shown in the illustration serve as examples. You may make your own scripts.

Run a startup script immediately

1. Select the startup script from the list.

2. Click Run.

Both active and inactive startup scripts can be run immediately.

2. Enter a name for the startup script in the title input field.

3. Enter the commands (xConfiguration or xCommand) in the command input area. Start each command on a new line.

4. Click Save .

Activate or deactivate a startup script

1. Select the startup script from the list.

2. Click On to activate, or Off to deactivate a script.

Active startup scripts will run every time the device starts up.

5. Click On to activate the startup script.

If you want to use an existing script as a starting point for editing, select that script and click Copy .

Delete a startup script

1. Select the startup script from the list.

2. Click Delete .

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About startup scripts

A startup script contains commands

(xCommand) and configurations

(xConfiguration) that will be executed as part of the start up procedure.

A few commands and configurations cannot be placed in a startup script, for example

xCommand SystemUnit

Boot

. It is not possible to save a script that contains illegal commands and configurations.

Syntax and semantics for xCommand and xConfiguration are explained in the API guide for the product.

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Introduction Configuration

Access the device’s XML files

Sign in to the web interface and navigate to Integration >

Developer API .

The XML files are part of the device’s API. They structure information about the device in a hierarchy.

• Configuration.xml

contains the current device settings

(configuration). These settings are controlled from the web interface or from the API (Application Programmer Interface).

• The information in status.xml

is constantly updated by the device to reflect system and process changes. The status information is monitored from the web interface or from the

API.

• Command.xml

contains an overview of the commands available to instruct the device to perform an action. The commands are issued from the API.

• Valuespace.xml

contains an overview of all the value spaces of device settings, status information, and commands.

Peripherals Maintenance

Open an XML file

Click the file name to open the XML file.

Device settings

Administrator Guide

About the API

The application programming interface

(API) is a tool for integration professionals and developers working with the device.

The API is described in detail in the API guide for the device.

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Execute API commands and configurations from the web interface

Sign in to the web interface and navigate to Integration >

Developer API .

Commands (xCommand) and configurations (xConfiguration) can be executed from the web interface. Syntax and semantics are explained in the API guide for the device.

Device settings

Administrator Guide

About the API

The application programming interface

(API) is a tool for integration professionals and developers working with the device.

The API is described in detail in the API guide for the device.

Execute API commands and configurations

1. Enter a command (xCommand or xConfiguration), or a sequence of commands, in the text area.

2. Click Execute to issue the command(s).

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Rear panel

The connectors used in a basic setup are highlighted in blue .

Peripherals Maintenance Device settings

Administrator Guide

Power

Loudspeaker (3.5 mm mini-jack)

PC audio input (3.5 mm mini-jack)

Microphone 1 (3.5 mm mini-jack)

Microphone 2 (3.5 mm mini-jack)

2 × USB (for future use)

Power socket

Always use the provided Lite-On PA-1600-2A-LF power supply.

Output from the power adapter to the codec: 5 A, 12 V

Input to the power adapter: 2 A, 100-240 V, 50-60 Hz

Loudspeaker (line-out)

3.5 mm mini-jack, 3-pin connector. To be used with active speakers (built-in amplifier) only .

PC audio input (line-in)

3.5 mm mini-jack, 3-pin connector. Used when connecting to a PC or other external playback devices, such as a DVD player.

Microphone 1 and 2

3.5 mm mini-jack, 4-pin connector.

We recommend using Cisco Table Microphone 20. If using another microphone, make sure it complies with the microphone connector specification, see the

► Connector pin-out schemes chapter.

2 × USB

For future use. Also for serial communication via RS-232 adapter.

Network connector

Ethernet interface, 1 × 10 Mb / 100 Mb / 1 Gb Ethernet LAN interface (RJ45).

PC video input

DVI-I socket, digital/analog video input for PC presentations.

Kensington lock

Camera input (custom)

Main monitor (HDMI 1 output)

Second monitor (HDMI 2 output)

PC video input (DVI-I input)

Network (RJ45)

Monitor outputs (main and second)

HDMI socket, digital video and audio output for the main monitor; digital video output for the second monitor.

Camera input, combined HDMI and camera control

The custom camera socket consists of an HDMI connector for digital video input from the camera, and a connector for camera control and power.

The VISCA™ * protocol for camera control (pan, tilt, zoom) is supported. Pin no. 20 provides 12 V DC / 1.5 A to the main camera.

Kensington lock

The Kensington lock may be used to prevent the codec from being moved or to prevent theft.

* VISCA™ is a trademark of Sony Corporation

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Administrator Guide

Connector pin-out schemes

This page shows the pin-out schemes for the SX20 audio, video and camera connectors.

HDMI pin-out

External view of socket

Pin: 2 4 16 18

Pin: 1 3 17 19

Camera connector pin-out

External view of socket

Pin: 2 4 16 18 22 23 24

Pin: 1 3 17 19 20 21

DVI-I socket pin-out

External view of socket

16

17

18

19

20

12

13

14

15

21

22

23

24

10

11

8

9

6

7

4

5

2

3

Camera connector and

HDMI pin-out *

Pin Assignment

1 TMDS Data 2+

TMDS Data 2 Shield

TMDS Data 2 –

TMDS Data 1+

TMDS Data 1 Shield

TMDS Data 1 –

TMDS Data 0+

TMDS Data 0 Shield

TMDS Data 0–

TMDS Clock+

TMDS Clock Shield

TMDS Clock-

CEC

Reserved (N.C. on device)

SCL

SDA

DDC / CEC Ground

+5 V Power (max 50 mA)

Hot Plug Detect

+12 V Power (max2 A)

Ground

RS232 Level (output)

Ground

RS232 Level (input)

Shell Ground

* HDMI has only pins 1 - 19; the camera connector has pins 1 - 24.

DVI-I socket pin-out

Assignment

TMDS data 2-

TMDS data 2+

TMDS data 2 /4 shield

TMDS data 4-

TMDS data 4+

DDC clock

DDC data

Analog vertical sync

TMDS data 1–

TMDS data 1+

TMDS data 1 /3 shield

TMDS data 3-

TMDS data 3+

+5 V

Ground

Hot plug detected

TMDS data 0-

TMDS data 0+

TMDS data 0/5 shield

TMDS data 5-

TMDS data 5+

TMDS clock shield

TMDS clock+

TMDS clock-

Analog red

Analog green

Analog blue

Analog horizontal sync

Analog ground

C3

C4

C5

24

C1

C2

Pin

1

16

17

18

19

20

12

13

14

15

21

22

23

10

11

8

9

6

7

4

5

2

3

3.5 mm mini-jack, 4-pin

(microphone)

Audio – Cold

Ground

Microphone control

Audio – Hot

3.5 mm mini-jack, 3-pin

(line-in/line-out)

Right channel

Ground

Left channel

Connector pin out

Signal type

Connector (codec)

Input impedance

Output impedance

Maximum input level

Maximum output level

Phantom power

Phantom power resistor pin ”tip”

Phantom power resistor pin ”ring 1”

Audio connectors (mini-jack)

Microphone

Tip = Hot

Ring 1 = Cold

Ring 2 = Mic. control

Shield = GND

Line-in

Tip = Left channel

Ring = Right channel

Shield = GND

Balanced

Mini-jack 3.5 mm,

4-conductor

1.5 kOhm/leg

N/A

-18.3 dBu ±2 dB

N/A

11 V ±1 V

1.7 kOhm

1.7 kOhm

Unbalanced

Mini-jack 3.5 mm,

3-conductor

18 kOhm

N/A

9.0 dBu ±2 dB

N/A

N/A

N/A

N/A

Frequency response

Signal to Noise Ratio

20 Hz-20 kHz ±1 dB

-85 dB

20 Hz-20 kHz ±1 dB

-95 dB

Line-out

Tip = Left channel

Ring = Right channel

Shield = GND

Unbalanced

Mini-jack 3.5 mm,

3-conductor

N/A

100 Ohm

N/A

8.2 dBu ±2 dB

N/A

N/A

N/A

20 Hz-20 kHz ±1 dB

-95 dB

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Introduction Configuration

About Ethernet ports

The main network port

The main network port - Network port 1 - is always reserved for the connection to LAN. This applies to all video conferencing devices.

Depending on the device, Network port 1 is marked with the number 1, the network symbol ( ), or both.

Auxiliary network ports

Some video conferencing devices have more than one network port. The additional ports can be used for peripheral devices like cameras, Touch 10, third-party control systems, and more.

A device that is connected to such a network port gets a local IP address from the codec, and therefore is not part of the corporate network. It is not possible for packets to traverse the codec between the main network port (LAN) and the auxiliary network ports (link-local).

• A Cisco peripheral device is assigned a dynamic IP address in the range (DHCP): 169.254.1.41 to 169.254.1.240

• A non-Cisco device is assigned the dynamic IP address

(DHCP): 169.254.1.30

NOTE: Only one non-Cisco device can get a dynamic IP address at a time.

• A non-Cisco device can be assigned a static IP address in the range: 169.254.1.241 to 169.254.1.254

This method can also be used to connect to the codec with SSH.

In this case you can use the IP address 169.254.1.1.

Power over Ethernet (PoE)

Some of the auxiliary network ports provide Power over Ethernet

(PoE). These ports can power peripherals like the Touch 10 controller.

Peripherals Maintenance Device settings

Administrator Guide

Product

Room Kit

Room Kit Mini

Room 55

Room 70 / Room 55 Dual

Room 70 G2

Codec Plus

Codec Pro

Boards

SX10

SX20

SX80

MX200 G2 / MX300 G2

MX700 / MX800

DX70 / DX80

Number of auxiliary network ports

1

1

1

2

4

0

2

2

0

0

2

1

4

2

Number of auxiliary network ports with PoE

0

1 ( )

1 ( )

1 ( )

2 ( , PoE)

1 ( )

0

0

0

0 *

0

2 ( , PoE)

0

0

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* These products have a separate PoE injector that is connected to one of the auxiliary network ports.

The PoE injector is used for the Touch 10 controller.

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Introduction Configuration

Serial interface

Use one of the USB connectors and an RS-232 adapter for serial communication with the device. If the computer does not have a standard serial connector, you also need a USB to serial adapter on the computer side.

The serial connection can be used without an IP-address, DNS, or a network.

Parameters:

• Baud rate: Configurable. Default 38400 bps

• Data bits: 8

• Parity: None

• Stop bit: 1

• Hardware flow control: Off

Device settings

Serial communication is enabled by default. Use the following configuration to change the behavior:

SerialPort > Mode

For security reasons, you are asked to sign in before using the serial interface. Use the following setting to change the behavior:

SerialPort > LoginRequired

We recommend using the default baud rate or higher because the device may give much feedback. Use the following setting if you want to adjust the baud rate.

SerialPort > BaudRate

Restart the device when you have made changes to the serial port settings.

If your device is provisioned by CUCM, the serial port settings should be configured from CUCM.

Peripherals Maintenance

USB connector

Device settings

Administrator Guide

Computer

USB

COM

(9-pin, male)

RS-232 adapter

COM

(9-pin, female)

COM

(9-pin, feamle)

Null modem cable

COM

(9-pin, male) USB

RS-232 adapter

Video conferencing device

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Open TCP Ports

The web server within the codec prohibit or restrict the use of nonsecure or unnecessary ports, protocols, modules, and/or services. Some ports are open or closed by default.

TCP 22: SSH

You can close the port by setting SSH mode to Off .

NetworkServices SSH Mode: Off / On

TCP 80: HTTP

You can close the port by setting HTTP mode to Off or HTTPS .

NetworkServices HTTP Mode: HTTP+HTTPS / HTTPS / Off

TCP 443: HTTPS

You can close the port by setting HTTP mode to Off .

NetworkServices HTTP Mode: HTTP+HTTPS / HTTPS / Off

TCP 4043: Remote pairing software download

You can close the port by setting remote pairing for the Touch panel to Off .

Peripherals Pairing CiscoTouchPanels RemotePairing: Off / On

TCP 4045: Remote pairing version information

You can close the port by setting remote pairing for the Touch panel to Off .

Peripherals Pairing CiscoTouchPanels RemotePairing: Off / On

Peripherals Maintenance

TCP 4047: Remote pairing session connection

The port is only available (and open) when a Touch panel is remote paired with the video conferencing device. You can close the port by setting remote pairing for the Touch panel to Off .

Peripherals Pairing CiscoTouchPanels RemotePairing: Off / On

TCP 4053: Remote pairing port

You can close the port by setting remote pairing for the Touch panel to Off .

Peripherals Pairing CiscoTouchPanels RemotePairing: Off / On

TCP 5060/5061: SIP listen ports

The SIP listen pors are open by default. The SIP listen ports are disabled by the Cisco UCM (Unified Communication Manager).

You can close the ports by setting the SIP listen ports to Off .

SIP ListenPort: Off / On

Device settings

Administrator Guide

The device settings are configured from the Setup > Configuration page on the web interface. Open a web browser and enter the IP address of the device then sign in.

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HTTPFeedback address from TMS

When a device is added to Cisco TelePresence Management

Suite (TMS), it is automatically configured to send information

(events) back to TMS. The device receives the address, that these events should be sent to, from TMS (HTTPFeedback address). If this address is absent or misconfigured, the device cannot send events to TMS.

Missing response to events

If the device does not receive a response to an event, it will retry sending it to the HTTPFeedback address up to 6 times at increasing intervals.

If the device does not receive a response to any of the retries, the endpoint tries to send a message to the HTTPFeedback address every ten minutes. The HTTPFeedback status will indicate that it has failed, and there is a diagnostic message indicating the type of failure.

While retrying to send messages, there will be a loss of Call Detail

Records (CDR) on TMS.

Get a new HTTPFeedback address from TMS

In order to get a new address to send events to, you must restart the device and wait for the next management address push from

TMS (scheduled or triggered by the TMS administrator).

Peripherals Maintenance Device settings

Administrator Guide

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Register a device to the Cisco Webex cloud service

You can register a device to Cisco Webex remotely from the web interface instead of using the on-screen setup assistant.

To register a device, you need to create an activation code on

Control Hub first. To learn how to create an activation code, see

►  Create a Place and Add Services for a Cisco Webex Room

Device or a Cisco Webex Board

From the web interface, you can only register a device that is not currently registered to a service.

NOTE: All local users and any customizations that have been created for this device will be deactivated.

1. Sign in to the web interface, and click Click here to register to

Webex on the Home screen.

This link is only available if the device is not registered to a service already.

2. A pop-up appears and you can enter the activation code you have created on Control Hub.

Format:

• xxxx-xxxx-xxxx-xxxx , or

• xxxxxxxxxxxxxxxx

3. After registration, you must setup the time zone and language settings from the on-screen setup assistant. If the wizard times out, default settings will be applied.

Administrator Guide

Limitations

Some of the available configurations only apply to on-premises registered devices.

They don’t apply to Webex registered devices. In the API guide's Supported

Commands Matrix , these items are marked with “On-prem only”.

Among the non-applicable configurations, are those related to H.323, H.320, SIP,

NTP, CUCM, LDAP, Proximity, and Far End

Camera Control.

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Supported RFCs

The RFC (Request for Comments) series contains technical and organizational documents about the Internet, including the technical specifications and policy documents produced by the Internet Engineering Task Force (IETF).

Peripherals Maintenance Device settings

CE software supports a range of RFCs, including the following:

• RFC 2782 DNS RR for specifying the location of services

(DNS SRV)

• RFC 3261 SIP: Session Initiation Protocol

• RFC 3263 Locating SIP Servers

• RFC 3361 DHCP Option for SIP Servers

• RFC 3550 RTP: A Transport Protocol for Real-Time

Applications

• RFC 3711 The Secure Real-time Transport Protocol (SRTP)

• RFC 4091 The Alternative Network Address Types (ANAT)

Semantics for the Session Description Protocol (SDP)

Grouping Framework

• RFC 4092 Usage of the Session Description Protocol (SDP)

Alternative Network Address Types (ANAT) Semantics in the

Session Initiation Protocol (SIP)

• RFC 4582 The Binary Floor Control Protocol draft-ietf-bfcpbis-rfc4582bis-00 Revision of the Binary Floor

Control Protocol (BFCP) for use over an unreliable transport

• RFC 4733 RTP Payload for DTMF Digits, Telephony Tones and

Telephony Signals

• RFC 5245 Interactive Connectivity Establishment (ICE): A

Protocol for Network Address Translator (NAT) Traversal for

Offer/Answer Protocols

• RFC 5589: SIP Call Control Transfer

• RFC 5766 Traversal Using Relays around NAT (TURN): Relay

Extensions to Session Traversal Utilities for NAT (STUN)

• RFC 5905 Network Time Protocol Version 4: Protocol and

Algorithms Specification

Administrator Guide

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Technical specification

(page 1 of 3)

PRODUCT COMPATIBILITY

Fully compatible with standards-compliant telepresence and video systems

SOFTWARE COMPATIBILITY

• Cisco TelePresence Software Version TC5.1 or later

• Collaboration Endpoint Software Version 8.0 or later

COMPONENTS

Set delivered complete with:

• SX20 Codec

• Cisco TelePresence PrecisionHD 1080p2.5x,

PrecisionHD 1080p4x S2 or PrecisionHD 1080p12x camera

• Cisco TelePresence Table Microphone 20

• Remote control

• Cables

• Power supply

Optional components:

• Cisco Touch 10

• Wall mount kit

• Additional Cisco TelePresence Table Microphone 20

BANDWIDTH

H.323 and SIP up to 6 Mbps point-to-point

MINIMUM BANDWIDTH FOR RESOLUTION /

FRAME RATE

• 720p30 from 768 kbps

• 720p60 from 1152 kbps

• 1080p30 from 1472 kbps

• 1080p60 from 2560 kbps

FIREWALL TRAVERSAL

• Cisco TelePresence Expressway technology

• H.460.18 and H.460.19 firewall traversal

• SIP ICE (Interactive Connectivity Establishment)

VIDEO STANDARDS

• H.263

• H.263+

• H.264

VIDEO FEATURES

• Native 16:9 widescreen

• Advanced screen layouts

• Intelligent video management

• Local auto-layout

VIDEO INPUTS (TWO INPUTS)

One HDMI * and one DVI-I (analog and digital) input

Support formats up to maximum

1920 × 1080@60 fps (HD1080p60), including:

• 640 × 480

• 720 × 480

• 720 × 576

• 800 × 600

• 848 × 480

• 1024 × 768

• 1152 × 864

• 1280 × 720

• 1280 × 768

• 1280 × 800

• 1280 × 960

• 1280 × 1024

• 1360 × 768

• 1366 × 768

• 1400 × 1050

• 1440 × 900

• 1680 × 1050

• 1920 × 1080

Extended Display Identification Data (EDID)

HDCP is not supported

VIDEO OUTPUTS (TWO OUTPUTS)

Two HDMI outputs *

Supports formats up to maximum

1920 × 1080@60 fps (1080p60), including:

• 1280 × 720 (720p)

• 1920 × 1080 (1080p)

VESA Monitor Power Management

Extended Display Identification Data (EDID)

Supports encode/decode video formats up to maximum 1920 × 1080@60 fps (HD1080p60), including:

• 176 × 144 (QCIF) (decode only)

• 352 × 288 (CIF)

• 512 × 288 (w288p)

• 576 × 448 (448p)

• 640 × 480 (VGA)

• 704 × 576 (4CIF)

• 768 × 448 (w448p)

• 800 × 600 (SVGA)

• 1024 × 576 (w576p)

• 1024 × 768 (XGA)

• 1280 × 720 (HD720p)

• 1280 × 768 (WXGA)

• 1920 × 1080 (HD1080p)

AUDIO STANDARDS

• G.711

• G.722

• G.722.1

• G.728

• G.729AB

• 64 kbps and 128 kbps AAC-LD

AUDIO FEATURES

• High quality 20 kHz stereo (line-in)

• Two acoustic echo cancellers

• Automatic gain control (AGC)

• Automatic noise reduction

• Active lip synchronization

AUDIO INPUTS (FOUR INPUTS)

• Two microphones, 4-pin minijack

• One minijack for line in (stereo)

AUDIO OUTPUTS (TWO OUTPUTS)

• One minijack for line out (stereo)

• One HDMI (digital main audio)

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DUAL STREAM

• H.239 dual stream (H.323)

• BFCP dual stream (SIP)

• Support for resolutions up to 1920 × 1080 at 30 fps

MULTIPOINT SUPPORT

• Four-way embedded SIP/H.323 MultiPoint, ref.

MultiSite

• Cisco Ad-Hoc Conferencing (requires Cisco Unified

Communications Manager (CUCM), and Cisco

Meeting Server (CMS) or Cisco TelePresence

Server with Cisco TelePresence Conductor)

MULTISITE FEATURES

(EMBEDDED MULTIPOINT)

• Four-way SIP/H.323 MultiSite; resolution up to

576p30

• Full individual audio and video transcoding

• Individual layouts in multisite continuous presence

(takes out selfview)

• H.323/SIP/VoIP in the same conference

• Support for Presentation (H.239/BFCP) from any participant at resolutions up to 1080p30 (SXGA)

• Best Impression (automatic continuous presence layouts)

• H.264, encryption and dual stream from any site

• IP downspeeding

• Dial in and dial out

• Additional telephone call (no license required)

• Conference rates up to 6 Mbps

PROTOCOLS

• H.323 and SIP (dual call stack support)

• ISDN (requires Cisco TelePresence ISDN Link)

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Technical specification

(page 2 of 3)

IP NETWORK FEATURES

• Domain Name System (DNS) lookup for service configuration

• Differentiated services (quality of service (QoS))

• IP adaptive bandwidth management (including flow control)

• Auto gatekeeper discovery

• Dynamic playout and lip-sync buffering

• H.245 dual-tone multifrequency (DTMF) tones in

H.323

• Date and time support using the Network Time

Protocol (NTP)

• Packet loss based downspeeding

• Uniform resource identifier (URI) dialing

• TCP/IP

• Dynamic Host Configuration Protocol (DHCP)

• IEEE 802.1x network authentication

• IEEE 802.1q VLAN

• IEEE 802.1p QoS and class of service

• ClearPath

IPV6 NETWORK SUPPORT

• Dual-stack IPv4 and IPv6 for DHCP, SSH, HTTP,

HTTPS, DNS and DiffServ

• Support for static IP address assignment, stateless autoconfiguration and DHCPv6

EMBEDDED ENCRYPTION

• H.323 and SIP point-to-point

• Standards-based: H.235 v3 and Advanced

Encryption Standard (AES)

• Automatic key generation and exchange

• Support in dual stream

CISCO UNIFIED COMMUNICATIONS MANAGER

(requires Cisco UCM version 8.6 or later)

• Native registration with Cisco Unified

Communications Manager

• Basic Cisco Unified Communications Manager provisioning

• Firmware upgrade from Cisco Unified

Communications Manager

• Cisco Discovery Protocol and DHCP option 150 support

• Basic telephony features such as hold, resume, transfer, and corporate directory lookup

SECURITY FEATURES

• Management using HTTPS and SSH

• IP administration password

• Menu administration password

• Disable IP services

• Network settings protection

NETWORK INTERFACES

• One LAN and Ethernet (RJ-45) 10/100/1000 Mbps

OTHER INTERFACES

• Two USB host for future use

• Serial port available via USB and RS-232 adapter, or via camera port with Y-cable

PRECISIONHD 1080P12X CAMERA

• 12 × optical zoom

• Motorized +15°/-25° tilt

• Motorized ± 90° pan

• 43.5° vertical field of view

• 72° horizontal field of view

• F 1.7

• Focus distance 0.3 m – infinity

• 1920 × 1080 pixels progressive at 60 fps

• Other formats supported (configurable through

Dip-switch): 1920 × 1080@60 fps (HDMI only), 1920

× 1080@50 fps (HDMI only), 1920 × 1080@30 fps,

1920 × 1080@25 fps, 1280 × 720@60 fps, 1280

× 720@50 fps, 1280 × 720@30 fps, 1280 ×

720@25 fps

• Automatic or manual focus, brightness and white balance

• Far-end camera control

• HDMI and HD-SDI output, and Daisy chain

• Upside-down mounting with automatic flipping of picture

PRECISION 40

(PRECISIONHD 1080P4X S2 CAMERA)

• 4 × optical zoom

• Motorized +15°/-25° tilt

• Motorized ± 90° pan

• 43.5° vertical field of view

• 70° horizontal field of view

• F 1.7

• Focus distance 0.3 m – infinity

• 1920 × 1080 pixels progressive at 60 fps

• Automatic or manual focus, brightness and white balance

• Far-end camera control

• Dual HDMI / Camera Control

• Upside-down mounting with manual flipping of picture

PRECISIONHD 1080P 2.5X CAMERA

• 2.5 × optical zoom

• Motorized +5°/-25° tilt

• Motorized ± 30° pan

• 51.5° vertical field of view

• 83° horizontal field of view

• F 2.0

• Focus distance 0.3 m – infinity

• 1920 × 1080 pixels progressive at 60 fps

• Automatic or manual focus, brightness and white balance

• Far-end camera control

• Dual HDMI / Camera Control and USB output

• Upside-down mounting with automatic flipping of picture

SYSTEM MANAGEMENT

• Support for the Cisco TelePresence Management

Suite

• Total management using embedded SNMP, Telnet,

SSH, XML and SOAP

• Remote software upload using web server, SCP,

HTTP and HTTPS

DIRECTORY SERVICES

• Support for local directories (My Contacts)

• Corporate directory

• Unlimited entries using server directory supporting

Lightweight Directory Access Protocol (LDAP) and H.350 (available with Cisco TelePresence

Management Suite)

• Unlimited number for corporate directory (available with Cisco TelePresence Management Suite)

• Received calls with date and time

• Placed calls with date and time

• Missed calls with date and time

USER INTERFACE

• Remote control (TRC6) and on-screen menu

• Cisco Touch 10

POWER

• Autosensing power supply

• External power supply: Lite-On PA-1600-2A-LF

AC input: 2 A, 100 – 240 V, 50-60 Hz

DC output: 5.0 A, 12.0 V

• Power consumption under normal operating conditions as defined in IEC 60950-1: 25 W for codec and main camera

TEMPERATURE RANGE

Operating temperature and humidity:

• Ambient temperature: 32°F to 95°F

(0°C to 35°C)

• Relative humidity (RH): 10% to 90%

Storage and transport temperature:

• –4°F to 140°F (–20°C to 60°C) at RH 10% to 90%

(non-condensing)

SX20 CODEC DIMENSIONS

• Width: 300 mm / 11.8 in.

• Height: 34 mm / 1.4 in.

• Depth: 180 mm / 7.1 in.

• Weight: 1.4 kg / 3.1 lb

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APPROVALS AND COMPLIANCE

• Directive 2014/35/EU (Low-Voltage Directive)

• Directive 2014/30/EU (EMC Directive) – Class A

• Directive 2011/65/EU (RoHS)

• Directive 2002/96/EC (WEEE)

• NRTL approved (Product Safety)

• FCC CFR 47 Part 15B (EMC) – Class A

Please check the Product Approval Status Database at http://www.ciscofax.com for approval documents per country.

Peripherals Maintenance Device settings

Administrator Guide

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All specifications are subject to change without notice, system specifics may vary.

All images in these materials are for representational purposes only, actual products may differ.

Cisco and the Cisco Logo are trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and other countries. A listing of Cisco’s trademarks can be found at www.cisco.com/go/trademarks. Third party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company.

April 2018 www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.

Cisco TelePresence SX20 Quick Set

Introduction Configuration Peripherals Maintenance Device settings

Administrator Guide

User documentation on the Cisco web site

Use the following short-links to find the documentation for the product series running CE software.

The documents are organized in the following categories - some documents are not available for all products:

Room Series:

►  https://www.cisco.com/go/room-docs

MX Series:

► https://www.cisco.com/go/mx-docs

SX Series:

  https://www.cisco.com/go/sx-docs

DX Series:

►   https://www.cisco.com/go/dx-docs

Boards:

►   https://www.cisco.com/go/board-docs

In general, you can find user documentation for all Cisco

Collaboration endpoints at ► https://www.cisco.com/go/ telepresence/docs

Install and Upgrade > Install and Upgrade Guides

• Installation guides: How to install the product

• Getting started guide: Initial configurations required to get the device up and running

• RCSI guide: Regulatory compliance and safety information

Maintain and Operate > Maintain and Operate Guides

• Getting started guide: Initial configurations required to get the device up and running

• Administrator guide: Information required to administer your product

• Deployment guide for TelePresence endpoints on

CUCM: Tasks to perform to start using the device with the Cisco Unified Communications Manager (CUCM)

• Spare parts overview, Spare parts replacement guides,

Cable schemas : Useful information when replacing spare parts

Maintain and Operate > End-User Guides

• User guides: How to use the product

• Quick reference guides: How to use the product

• Physical interface guide: Details about the codec’s physical interface, including the connector panel and

LEDs

Reference Guides > Command references

• API reference guides: Reference guide for the

Application Programmer Interface (API)

Reference Guides > Technical References

• CAD drawings: 2D CAD drawings with dimensions.

Configure > Configuration Guides

• Customization guide: How to customize the user interface, how to use the device’s API to program in-room controls, making macros, configure advanced audio set-ups using the Audio Console, and other customizations.

Design > Design Guides

• Video conferencing room guidelines: General guidelines for room design and best practice

• Video conferencing room guidelines: Things to do to improve the perceived audio quality

Software Downloads, Release and General Information >

Licensing Information

• Open source documentation: Licenses and notices for open source software used in this product

Software Downloads, Release and General Information >

Release Notes

• Software release notes

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Cisco contacts

On our web site you will find an overview of the worldwide Cisco contacts.

Go to: ►

  https://www.cisco.com/go/offices

Corporate Headquarters

Cisco Systems, Inc.

170 West Tasman Dr.

San Jose, CA 95134 USA

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Intellectual property rights

THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS

MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS,

INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE

ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS

OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION

OF ANY PRODUCTS.

THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING

PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH

THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU

ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY,

CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY.

The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California, Berkeley (UCB) as part of UCB’s public domain version of the UNIX operating system. All rights reserved. Copyright

© 1981, Regents of the University of California.

NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT

FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED “AS IS” WITH

ALL FAULTS. CISCO AND THE ABOVE-NAMED SUPPLIERS DISCLAIM ALL

WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION,

THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND

NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR

TRADE PRACTICE.

IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT,

SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT

LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT

OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO OR ITS

SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Any Internet Protocol (IP) addresses and phone numbers used in this document are not intended to be actual addresses and phone numbers. Any examples, command display output, network topology diagrams, and other figures included in the document are shown for illustrative purposes only. Any use of actual

IP addresses or phone numbers in illustrative content is unintentional and coincidental.

All printed copies and duplicate soft copies are considered un-Controlled copies and the original on-line version should be referred to for latest version.

Cisco has more than 200 offices worldwide. Addresses, phone numbers, and fax numbers are listed on the Cisco website at www.cisco.com/go/offices.

Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/ or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1110R)

Cisco product security overview

This product contains cryptographic features and is subject to United States and local country laws governing import, export, transfer, and use. Delivery of Cisco cryptographic products does not imply third-party authority to import, export, distribute, or use encryption. Importers, exporters, distributors, and users are responsible for compliance with U.S. and local country laws. By using this product you agree to comply with applicable laws and regulations. If you are unable to comply with U.S. and local laws, return this product immediately.

Further information regarding U.S. export regulations may be found at http://www.bis.doc.gov/policiesandregulations/ear/index.htm.

www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.

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