FacilityService settings. Cisco TelePresence SX20 Quick Set

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FacilityService settings. Cisco TelePresence SX20 Quick Set  | Manualzz

Cisco TelePresence SX20 Quick Set

Introduction Configuration Peripherals

FacilityService settings

FacilityService Service [n] Type

n: 1..5

Up to five different facility services can be supported simultaneously. With this setting you can select what kind of services they are. A facility service is not available unless both the

FacilityService Service [n] Name and the FacilityService Service [n] Number settings are properly set. Facility services are available from the Touch user interface. They are not available for devices that use a remote control.

Requires user role: ADMIN, INTEGRATOR

Default value: Helpdesk

Value space: Catering/Concierge/Emergency/Helpdesk/Security/Transportation/Other

Catering: Select this option for catering services.

Concierge: Select this option for concierge services.

Emergency: Select this option for emergency services.

Helpdesk: Select this option for helpdesk services.

Security: Select this option for security services.

Transportation: Select this option for transportation services.

Other: Select this option for services not covered by the other options.

FacilityService Service [n] Name

n: 1..5

Define the name of the facility service. Up to five different facility services are supported.

A facility service is not available unless both the FacilityService Service [n] Name and the

FacilityService Service [n] Number settings are properly set. The name will show on the facility service call button, which appears when you tap the question mark icon in the top bar. Facility services are available from the Touch user interface. They are not available for devices that use a remote control.

Requires user role: ADMIN, INTEGRATOR

Default value: Service 1: "Live Support" Other services: ""

Value space: String (0, 1024)

The name of the facility service.

Maintenance

Administrator Guide

Appendices

FacilityService Service [n] Number

n: 1..5

Define the number (URI or phone number) of the facility service. Up to five different facility services are supported. A facility service is not available unless both the FacilityService

Service [n] Name and the FacilityService Service [n] Number settings are properly set.

Facility services are available from the Touch user interface. They are not available for devices that use a remote control.

Requires user role: ADMIN, INTEGRATOR

Default value: ""

Value space: String (0, 1024)

The number (URI or phone number) of the facility service.

FacilityService Service [n] CallType

n: 1..5

Define the call type for each facility service. Up to five different facility services are supported. A facility service is not available unless both the FacilityService Service [n]

Name and the FacilityService Service [n] Number settings are properly set. Facility services are available from the Touch user interface. They are not available for devices that use a remote control.

Requires user role: ADMIN, INTEGRATOR

Default value: Video

Value space: Audio/Video

Audio: Select this option for audio calls.

Video: Select this option for video calls.

D15329.14 SX20 Administrator Guide CE9.8, JULY 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.

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