Peripherals. Cisco TelePresence SX20 Quick Set

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Peripherals. Cisco TelePresence SX20 Quick Set  | Manualzz

Cisco TelePresence SX20 Quick Set

Introduction Configuration Maintenance Device settings

Administrator Guide

Appendices

D15329.15 SX20 Administrator Guide CE9.9, OCTOBER 2019.

Chapter 3

Peripherals

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Cisco TelePresence SX20 Quick Set

Introduction Configuration

Connect monitors

(page 1 of 2)

Maintenance Device settings

Administrator Guide

Appendices

You can connect up to two monitors. The codec distributes the layout on all available monitors.

Always switch off power when you connect and disconnect monitors and other peripherals.

Connector 1 (HDMI), default connector for the main monitor

Connector 2 (HDMI)

Video outputs

Automatic setup

There is no special configuration needed on the device in order to support dual monitors scenarios. By default the number of monitors are auto-detected, and the role of each monitor

- whether it is intended to be the first or second monitor - is automatically set according to the physical connections.

If the total number of monitors are two, the following settings will be assumed when set to Auto :

• Video > Monitors : Dual

• Video > Output > Connector 1 > MonitorRole : First

• Video > Output > Connector 2 > MonitorRole : Second

When do you need manual setup

You can override the default behavior by setting one or more settings manually. You need manual setup when you want to:

• Dedicate a monitor to only show presentations

• Show the on-screen messages and indicators (OSD) on another monitor than the video output with the lowest number

• Set the resolution manually, e.g. if the device fails to detect the native resolution and refresh rate of a monitor

About video outputs

SX20 has two HDMI outputs. These outputs can be used simultaneously.

There is audio only on Connector 1.

Typically, the outputs are used for monitors or other displays.

D15329.15 SX20 Administrator Guide CE9.9, OCTOBER 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.

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Cisco TelePresence SX20 Quick Set

Introduction Configuration Maintenance Device settings

Connect monitors

(page 2 of 2)

Manual setup

The automatic setup works well for common single monitor and dual monitors scenarios. For more complex scenarios, you may need manual configuration.

Sign in to the web interface and navigate to Setup > Configuration , to find the settings referred below.

Set a role for each monitor

Define a role for each monitor with the Video > Output >

Connector n > MonitorRole setting.

Choose monitor roles that match your monitor setup.

Only one monitor can have monitor role First .

Set the number of monitors

Set the number of monitors with different layouts in your setup with the Video >

Monitors setting.

When set to Auto , the device automatically detects if a monitor is connected to a connector, and thereby also determines the number of monitors in the setup.

The other options allow you to fix a single or dual monitor setup; and to dedicate one monitor for presentations.

Choose on which monitor to display messages and indicators

Define on which monitor to display the messages and indicators on-screen with the

UserInterface > OSD > Output setting.

When set to Auto , the device determines which monitor to use based on the number of the connector.

Set the monitor resolution and refresh rate

The device reads the native resolution of a monitor and outputs this if possible.

Typically, this gives the best possible picture for the monitor.

If auto-detection of resolution and refresh rate fails, you must set the resolution manually with the Video > Output >

Connector n > Resolution setting.

Administrator Guide

Appendices

About the number of monitors and the role of each monitor

The Video > Output > Connector n >

MonitorRole setting assigns a role to the monitor that is connected to the output.

The monitor role decide which layout (call participants and presentation) will appear on the monitor.

Monitors with different monitor roles get different layouts.

The Video > Monitors setting must reflect the number of different layouts in your room setup.

Note that a monitor can be reserved for presentations.

Example:

Two monitors in total, and the second monitor is dedicated to only show presentations:

• Video > Monitors : DualPresentationOnly

• Video > Output > Connector 1 > MonitorRole : Auto

• Video > Output > Connector 2 > MonitorRole : Auto

• UserInterface > OSD > Output : Auto

D15329.15 SX20 Administrator Guide CE9.9, OCTOBER 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.

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Introduction Configuration

Connect input sources

(page 1 of 2)

Sign in to the web interface and navigate to Setup > Configuration , to find the settings referred in this section.

You can connect two input sources to the codec: a camera, and a computer (or other content source).

Connect a camera

Connector 1 (combined HDMI and camera control) is a dedicated camera connector.

Refer to the ► Connector pin-out schemes

appendix for more information about the camera connector.

The following Cisco cameras are supported:

• PrecisionHD 1080p 2.5x

• Precision 40 (PrecisionHD 1080p 4xS2)

• PrecisionHD 1080p 12x

Connect a computer

Connect a computer to the Connector 2 (DVI-I) in order to share content locally or with conference participants.

To get audio when using DVI-I, you must also connect the computer to the codec’s Audio Line input (mini-jack).

D15329.15 SX20 Administrator Guide CE9.9, OCTOBER 2019.

Maintenance Device settings

Administrator Guide

Appendices

Connector 1

(HDMI and camera control)

Connector 2 (DVI-I)

Audio Line input

Computer input

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Cisco TelePresence SX20 Quick Set

Introduction Configuration

Connect input sources

(page 2 of 2)

Set type and name for an input source

We recommend that you set type and name for an input source:

• Video > Input > Connector n > InputSourceType

• Video > Input > Connector n > Name

These settings determine the names and icons that are shown on the user interfaces. Intuitive names and icons make source selection easier.

Maintenance

About video and content quality

Use the Video > Input > Connector n > Quality setting to optimize quality with respect to motion or sharpness.

Typically, you should choose Motion when a large number of participants are present or when there is a lot of motion in the picture. Choose Sharpness when you want the highest quality of detailed images and graphics.

The default value is Motion for Connector 1; and Sharpness for

Connector 2.

Device settings

Administrator Guide

Appendices

D15329.15 SX20 Administrator Guide CE9.9, OCTOBER 2019.

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Cisco TelePresence SX20 Quick Set

Introduction Configuration Maintenance

Extend the number of input sources

You can customize our touch user interfaces to include input sources that are connected to a third-party external video switch.

The sources will appear and behave as any other video source that is connected directly to the video conferencing device.

Architecture

You need a Cisco video conferencing device with a touch interface, a third-party control system, for example Crestron or

AMX, and a third-party video switch. It is the control system, not the video conferencing device, that controls the video switch.

When you program the control system you must use the video conferencing device’s API (events and commands) * in order to connect with the video switch and the controls on the touch interface. This way you can synchronize what is shown and done on the user interface with the actual state of the input sources.

Device settings

Touch interface 

Video conferencing device

API

Control system

PC

Third-party video switch

Apple TV

Chromecast

Other...

User interface with multiple external input sources (example)

Consult the Customization guide for full details about how to extend the user interface, and how to use the device’s API to set it up. Go to:

► https://www.cisco.com/go/in-room-control-docs

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Administrator Guide

Appendices

* You need a user that holds the ROOMCONTROL,

INTEGRATOR, or ADMIN user roles in order to access the API commands that you need when programming the control system.

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Cisco TelePresence SX20 Quick Set

Introduction Configuration

Information about displays

Real-time communication requirements

We have put in a lot of effort to minimize the camera to screen delay on our video conferencing devices, and also to detect and compensate for total delay between the audio and video components.

We recommend that you use displays with low delay to increase the naturalness of communications. We also recommend that you test a sample before ordering a large number of displays.

Delay through most displays is often very high (>100 ms) and is therefore detrimental to real-time communication quality.

The following display settings may reduce the delay:

• Activate Game mode, PC mode or similar modes that are designed to reduce the response time and normally also the delay

• Deactivate motion smoothing, like Motion Flow , Natural Motion , or any other video processing that introduces additional delay

• Deactivate advanced audio processing, like Virtual Surround effects and Dynamic Compression , which will make any acoustic echo canceller malfunction

• Change to a different HDMI input

Consumer Electronics Control (CEC)

The active video input on a display is sometimes changed by a user. The video input that is active is set from the manufacturer’s user interface.

When you make a call the video conferencing device detects if the active video input on the display has been switched to another input. The video conferencing device then switches the input back so the video conferencing device is the active video input source.

If the video conferencing device goes into standby without being the active input source, the display will not be set to standby.

Maintenance Device settings

Administrator Guide

Appendices

Cisco recommended displays

Cisco recommends using the following displays for the best experience and verified compatibility. The list of displays is subject to change, check the CE9 Software Release Notes for updates.

Model LG global website link

49 " UHD (49UH5C) http://www.lg.com/global/business/information-display/digital-signage/lg-49UH5C

55 " UHD (55UH5C) http://www.lg.com/global/business/information-display/digital-signage/lg-55UH5C

65 " UHD (65UH5C) http://www.lg.com/global/business/information-display/digital-signage/lg-65UH5C

75 " UHD (75UH5C) http://www.lg.com/global/business/information-display/digital-signage/lg-75UH5C

86 " UHD (86UH5C) http://www.lg.com/global/business/information-display/digital-signage/lg-86UH5C

98 " UHD (98UH5C) http://www.lg.com/global/business/information-display/digital-signage/lg-98LS95D

Model Samsung global website link

QMN Series (43 " , 49 " , 55 " , 65 " , 75 " ) https://displaysolutions.samsung.com/digital-signage/detail/1269/QM43N

QMH Series (49 " , 55 " , 65 " ) https://displaysolutions.samsung.com/digital-signage/detail/1144/QM49H

QBN Series (43 " , 49 " , 55 " , 65 " , 75 " ) https://displaysolutions.samsung.com/digital-signage/detail/1274/QB43N

QBH Series (65 " , 75 " ) https://displaysolutions.samsung.com/digital-signage/detail/1205/QB65H

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Cisco TelePresence SX20 Quick Set

Introduction Configuration Maintenance Device settings

Administrator Guide

Appendices

Connect the Touch 10 controller

(page 1 of 3)

Touch 10 must be paired to the video conferencing device via the network (LAN). This is referred to as remote pairing.

Connect Touch 10 to the video conferencing device via the network (LAN)

Connect Touch 10 and the video conferencing device to network wall sockets or to a network switch as illustrated.

Touch 10 set-up

Once Touch 10 is connected to power, the set-up procedure begins.

Follow the instructions on screen.

When the Select a room system screen appears, note the following:

• A list of devices signalling that they are available for paring will show up on the screen. Tap the name of the device you want to pair with.

Note that the following must be fulfilled for a device to show up in the list:

• The device and Touch 10 must be on the same subnet.

• The device must have been restarted within the last 10 minutes. If the device does not appear in the list, try restarting it.

• If the device does not appear in the list of available devices, enter its IP address or hostname in the input field. Tap Connect .

• You have to log in with username and passphrase for the paring process to commence. Tap Login .

A user with the USER role is sufficient; you do not need the

ADMIN role to perform this task.

Read more about how to create a user account and assign a role to it in the

► User administration

chapter.

If Touch 10 needs software upgrade, new software will be downloaded from the device and installed on the unit automatically as part of the set-up procedure. Touch 10 restarts after the upgrade.

Power

• 100-240 VAC

• 50/60 Hz

PoE injector

SWITCH

AP

Contact information

The video conferencing device’s name or address is displayed in the status bar when Touch 10 is successfully paired to the device.

Standard Ethernet cable

Standard Ethernet cable

PoE rated Ethernet cable

The Ethernet connector is at the rear of Touch 10.

Network

(LAN)

Network

(LAN) 1

1 If the network infrastructure provides

Power over Ethernet (PoE), you do not need a PoE injector; Touch 10 should be connected directly to the wall socket

(Ethernet switch) with a PoE rated

Ethernet cable.

For safety, the PoE source must be in the same building as Touch 10. The PoE rated Ethernet cable can be up to 100 m

(330 ft).

D15329.15 SX20 Administrator Guide CE9.9, OCTOBER 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.

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Introduction Configuration

Connect the Touch 10 controller

(page 2 of 3)

Cisco Touch 10 physical interface

This is the new version of the Touch 10 controller launched late 2017. It has the same functionality as the previous version, but has a slightly different physical interface. The new device is identified by the logo on front, and fewer connectors at the back.

Maintenance Device settings

Administrator Guide

Appendices

Touch screen

Adjustable support to accommodate individual ergonomic needs

Factory reset

(behind cover)

Micro-USB: for maintenance only

(behind cover)

Ethernet with PoE: for power and Ethernet

Sound bar for audio adjustment

Audio mute

D15329.15 SX20 Administrator Guide CE9.9, OCTOBER 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.

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Cisco TelePresence SX20 Quick Set

Introduction Configuration

Connect the Touch 10 controller

(page 3 of 3)

Cisco TelePresence Touch 10 physical interface

See next page for a newer version of the Touch 10 controller.

Touch screen

Adjustable support to accommodate individual ergonomic needs

Sound bar for audio adjustment

Audio mute

Two USB connectors

(not in use)

Mini-jack, 3.5 mm

(not in use)

Maintenance Device settings

Administrator Guide

Appendices

Micro-USB: for maintenance only

Ethernet with PoE: for power and Ethernet

Not in use

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Introduction Configuration

Connect the ISDN Link

The ISDN Link enables a video conferencing device to use ISDN lines for connectivity, and enables both video calls and telephone calls over the PSTN (Public Switched Telephone Network).

ISDN Link support ISDN BRI, ISDN PRI and V.35. ISDN can be used in addition to regular IP connectivity for SIP or H.323 calls, or without any IP infrastructure.

ISDN Link is managed from the video conferencing device's web interface. Sign in to the web interface and navigate to Setup >

Peripherals .

Requirements and limitations:

• The ISDN Link must be running IL1.1.7 software or later

• The video conferencing device must be running CE9.3 software or later.

• If the video conferencing device has been converted from TC software to CE software the ISDN Link must be re-paired with the device.

• The video conferencing device must have IPv6 enabled in the web interface or API in order to communicate with the ISDN

Link

• Observe the network topology in the ISDN Link Installation

Guide in order to guarantee a successful installation

• The video conferencing device and ISDN Link must be on the same subnet. If the endpoint or ISDN Link are assigned new

IP addresses they will only remain paired as long as they are kept in the same subnet.

• Video conferencing devices that are registered to the Cisco

Webex cloud service are not able to use ISDN Link.

Setup and configuration

When converting the video conferencing device from TC (TC6 or later) to CE software (CE9.3 or later) the ISDN Link will automatically be unpaired due to security reasons.

More information about ISDN Link (Release Notes, Installation

Guide, Administrator Guide, API Guide, Compliance and Safety guide) is found here: ► https://www.cisco.com/go/isdnlink-docs

BRI

1-4

PRI NET LAN port

Video conferencing device port

Power

Administrator Guide

Appendices

Setup with LAN and direct connection between the video conferencing device and ISDN Link

This is the recommended setup. But there are other options, so see the user documentation for additional examples:

► https://www.cisco.com/go/isdnlink-docs

PC/Laptop for system management

ISDN Link, rear panel

Maintenance

LAN

Device settings

Video conferencing device (represented by an SX80 codec)

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