Introduction. Cisco TelePresence SX20 Quick Set

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Introduction. Cisco TelePresence SX20 Quick Set  | Manualzz

Cisco TelePresence SX20 Quick Set

Configuration Peripherals Maintenance System settings

Administrator Guide

Appendices

D15329.13 SX20 Administrator Guide CE9.7, APRIL 2019.

Chapter 1

Introduction

4 www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.

Cisco TelePresence SX20 Quick Set

Configuration Peripherals Maintenance

User documentation and software

Products covered in this guide

• Cisco TelePresence SX20 Quick Set

User documentation

This guide provides you with the information required to administrate the video system.

The guide primarilly addresses capabilities and configurations of on-premise registered video systems

(CUCM, VCS), but a sub-set of the capabilities and configurations also applies to devices that are registered to our cloud service (Cisco Webex).

Refer to the

►   User documentation on the Cisco web site

appendix for more information about the guides for this product.

Documentation on the Cisco web site

Visit the Cisco web site regularly for updated versions of the guides:

►   https://www.cisco.com/go/sx-docs

Documentation for cloud registered devices

For more information about devices that are registered to the Cisco Webex cloud service, visit:

  https://help.webex.com

Cisco Project Workplace

Explore the Cisco Project Workplace to find inspiration and guidelines when preparing an office or meeting room for video conferencing:

  https://www.cisco.com/go/projectworkplace

System settings

Administrator Guide

Appendices

Software

Download software for the endpoint from the Cisco web site:

  https://software.cisco.com/download/home

We recommend reading the Software release notes

(CE9):

  https://www.cisco.com/c/en/us/support/ collaboration-endpoints/telepresence-quick-setseries/tsd-products-support-series-home.html

Converting to CE software

Before upgrading from TC software to CE software , it is important to consider the upgrade requirements; otherwise upgrading to CE software can leave you with a non-functional deployment that requires you to downgrade.

Refer to the software release notes, and the

► Upgrade the system software chapter.

D15329.13 SX20 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.

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Configuration

What’s new in CE9

This chapter provides an overview of the new and changed system settings, and the new features and improvements in the

Cisco Collaboration Endpoint software version 9 (CE9) compared to CE8.

The following products are new in CE9:

• CE9.0 - Room Kit

• CE9.1 - Codec Plus, and Room 55

• CE9.2 - Room 70

• CE9.4 - Codec Pro, Room 70 G2, and Room 55 Dual

• CE9.6 - Room Kit Mini

For more details, we recommend reading the Software release notes:

►   https://www.cisco.com/c/en/us/support/collaborationendpoints/telepresence-quick-set-series/tsd-products-supportseries-home.html

Peripherals Maintenance System settings

Administrator Guide

Appendices

New features and improvements in CE9.7

Connect to xAPI over a WebSocket

(All products)

You can now connect to the xAPI over WebSocket.

The communication channel over WebSocket is open both ways until it is explicitly closed. This means that the server can send data to the client as soon as the new data is available, and there is no need for reauthentication for every request. This improves speed significantly compared to HTTP.

Each message contains a complete JSON document and nothing else. Many programming languages have good library support for WebSocket and JSON-RPC.

WebSocket is not enabled by default. Note that

WebSocket is tied to HTTP and HTTP or HTTPS must be enabled before you can use WebSocket.

For more information, see ► xAPI over WebSocket guide.

Ambient noise reporting

(Codec Plus, Codec Pro, Room 55, Room 55 Dual, Room 70, Room 70

G2, Room Kit, Room Kit Mini)

The Room series devices can be configured to report the stationary ambient noise level in the room. The reported value is an A-weighted decibel value (dBA), which reflects the response of the human ear. Based on reported noise, facility management or a building manager can intervene to troubleshoot the issue.

All signal processing related to this feature is local and the only data transmitted is the calculated noise level.

Support for multiple SRG-120DH/PTZ-12 cameras

(Codec Plus)

You can now connect up to three SRG-120DH/PTZ-

12 cameras to a Codec Plus using an HDMI and an

Ethernet switch.

Graphical sound mixer available on Audio

Console

(Codec Pro, MX700, MX800, Room 70 G2, Room 70D G2, SX80)

The Audio Console now has a graphical sound mixer. It has 8 user-definable parametric equalizer settings. A setting consists of up to 6 sections, each of which has its own filter type, gain, center/crossover frequency and Q value. Each section is shown with its own color and the effect of altering any of the parameters immediately becomes visible in the graph.

For more information, see the Customization guide for CE9.7 at ► https://www.cisco.com/go/in-roomcontrol-docs

Other updates

• 1080p support for Room Kit Mini when it is used as a USB camera.

(Room Kit Mini)

• You can turn video off and on during calls.

(All products)

• A system administrator can prevent the use of

HTTP and only allow HTTPS Post and HTTPS Put requests.

(All products)

D15329.13 SX20 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.

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New features and improvements in CE9.6

New product

• Cisco Webex Room Kit Mini

HDCP support

(Codec Plus, Codec Pro, Room 55 Dual, Room 70, Room 70 G2)

The room device’s second HDMI input (Connector 3) can be configured to support HDCP (High-bandwidth

Digital Content Protection) protected content. This allows customers to re-purpose the screen by connecting devices such as a Google Chromecast, an Apple TV, or an HDTV decoder. This type of content cannot be shared while in a call.

When the connector is configured to support HDCP, it is reserved for this type of content. This means that you cannot share any content from this specific connector while in a call, not even non-protected content from a laptop.

Remove default buttons from the user interface

(All products)

If you don’t need all of the default buttons on the user interface, you can remove the ones that you don’t need. This makes it possible to fully customize the user interface. The configuration only removes the buttons, not the functionality as such, and the custom In-Room Control panels can still be exposed.

For more information, see the Customization guide at

► https://www.cisco.com/go/in-room-control-docs

HTTP Post and Put requests

(All products)

This feature makes it possible to send arbitrary HTTP(S)

Post and Put requests from a device to an HTTP(S) server.

By using macros, you can send data to an HTTP(S) server whenever you want. You can choose what data to send, and structure them as you like. This way you can adapt the data to an already established service.

Security measures:

• The HTTP(S) Post/Put feature is disabled by default.

• The system administrator can specify a list of HTTP(S) servers that the device is allowed to send data to.

• The number of concurrent Post and Put requests is limited.

Support for 3rd party USB controllers

(Codec Plus, Codec Pro, DX70, DX80, Room 55, Room 55 Dual, Room 70,

Room 70 G2, Room Kit)

You can use a 3rd party USB input device to control certain functions on a room device. A Bluetooth remote control with a USB dongle and a USB keyboard are examples of such input devices. You can setup the desired features through macros.

This feature is meant to complement the functionality of the Touch 10 or the DX user interfaces. It is not meant to replace the Touch 10 and DX user interfaces.

For more information, see the Customization guide at

► https://www.cisco.com/go/in-room-control-docs

Content priority

(All products)

You can now configure your device to prioritize bandwidth usage for either Main Video Channel or Presentation

Channel.

xConfiguration Video Presentation Priority:

<Equal, High>

Equal is the default configuration and means 50 /

50 bandwidth division. Selecting “High” divides the bandwidth 25 / 75 in favor of the presentation channel.

Other updates

(All products)

• You can start and control recording meetings from the device’s user interface, provided that recording is supported by your infrastructure.

• Edit contact’s information on UIs.

• SIP calls now display the SIP Session ID field in the logs to help identify calls.

• Ability to use ICE over MRA to locate the best path for media.

D15329.13 SX20 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.

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New features and improvements in CE9.5

Presentation source composition

(All products except SX10, DX70, DX80)

With using two or more content sources and sending them as one image, you can create a new experience for sharing in meetings.

This gives users more flexibility with what they present to remote sites. You can configure the presentation composition through in-room controls together with macros or an external controller.

The maximum number of different sources is determined by the device in use:

• SX20, MX200 G2, MX300 G2, and Room Kit: two sources

• Codec Plus, Room 55, Room 55 Dual, and Room 70: three sources

• SX80, MX700, MX800, Codec Pro, and Room 70 G2: four sources

You can only compose content that has been shared through a cable.

Audio Console on the web interface

(SX80, Codec Pro)

The new Audio Console is natively available on the web interface. The audio console gives you simplified tools to route audio from an input to an output. The Audio Console replaces the old java-based CE Console that is no longer maintained.

When you access the Audio Console for the first time you will see the default system audio routes. The Audio

Console is controlled by an underlying macro, which is saved and started once you select Choose to overwrite the current device configurations.

For more information, see the Customization guide at

► https://www.cisco.com/go/in-room-control-docs

Classroom set-up

(SX80, MX700, MX800, Codec Plus, Codec Pro, Room 55 Dual, Room 70,

Room 70 G2)

The Classroom template uses macros to tailor a room setup that works well for presenting and teaching scenarios.

The template provides easy setup, management, and use of the room.

The Classroom set-up works similarly to the Briefing

Room set-up (which is available for SX80, Codec Pro,

MX700, MX800, and Room 70 G2), but it doesn’t require three screens.

Support for Korean keyboard

(All products)

Korean keyboard input is supported on Touch 10 when the user interface language is set to Korean.

Remote monitoring of screen status

(SX20, SX80)

The remote monitoring of screen status that has been available for the Webex Room series and SX10, is now available for SX20 and SX80.

The codec can wake up the screen from standby mode, or put the screen to standby when the codec enters standby. The input source can also be changed automatically when a call is received.

CEC is disabled on the video system by default and must be enabled in the Video Output Connector [n] CEC

Mode setting. Your screen must support CEC for remote monitoring to work.

Welcome banner

(All products)

You can set up a welcome banner that users see after they sign in to the video system's web interface or command line interface. The banner can for example contain information you need in order to get started, or things you must be aware of when setting up the system.

D15329.13 SX20 Administrator Guide CE9.7, APRIL 2019.

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Configuration Peripherals Maintenance System settings

Administrator Guide

Appendices

New features and improvements in CE9.4

New products

• Cisco Webex Codec Pro

• Cisco Webex Room 55 Dual

• Cisco Webex Room 70 G2

Rebranding from Cisco Spark to Cisco Webex

(All products)

Cisco Spark has changed its name to Cisco Webex, and the user interface elements that displayed Spark are changed to Webex . In the activation flow you now see

Cisco Webex as a registration option instead of Cisco

Spark.

The following products have gotten new names:

• Cisco Spark Room Kit is now Cisco Webex Room Kit

• Cisco Spark Room Kit Plus is now Cisco Webex

Room Kit Plus

• Cisco Spark Codec Plus is now Cisco Webex

Codec Plus

• Cisco Spark Quad Camera is now Cisco Quad Camera

• Cisco Spark Room 55 are now Cisco Webex Room 55

• Cisco Spark Room 70 are now Cisco Webex Room 70

• Cisco DX70 is now Cisco Webex DX70

• Cisco DX80 is now Cisco Webex DX80

The maximum number of Proximity clients is increased

(Codec Plus, Codec Pro, Room Kit, Room 55, Room 55 Dual, Room 70,

Room 70 G2)

A Cisco Webex Room Series device can have up to 30 paired clients simultaneously when the Proximity service

ContentShare ToClients is disabled. If ContentShare

ToClients is enabled, the limit of paired clients is 7 which is the same as in earlier software versions.

Support for content sharing using H.263 in a call between Cisco Webex Room Series and legacy MXP devices

(Codec Plus, Codec Pro, Room Kit, Room 55, Room 55 Dual, Room 70,

Room 70 G2)

Support for H.263 content sharing between MXP and

Cisco Webex Room Series is now available. The Room

Series previously had a limitation where it could not receive or share content in a separate content channel.

Sharing content from a Room Series device to an MXP device would in earlier versions compose the presentation into the main video stream.

This is only supported in certain scenarios:

• Direct H.323 calls (IP dialing) between a Room Series device and an MXP device.

• MXP registered on VCS on H.323 and a Room Series device registered to the same VCS on either SIP or H.323. Note that making an H.323 to SIP call on a VCS requires that an interworking option key is installed on the VCS.

See the CE9 release notes for information on other limitations related to this feature.

CUCM provisioning of the admin settings lockdown configuration

(All products)

The admin settings lockdown configuration, that was introduced in CE9.2.1, can now be provisioned from

CUCM. You can lock a selection of the settings on the settings menu on all of your devices simultaneously when you configure them through CUCM.

Your CUCM may require a new device package in order to expose the new fields for this configuration.

Enable backlight compensation from the user interface

(DX70, DX80)

A new setting on the DX70 and DX80 main menu enables and disables backlight compensation. This is a fixed setting that increases (on) or decreases (off) the sensors brightness levels in order to compensate for sunlight or other bright light sources behind the user. The backlight compensation sets the sensor to a fixed level and it is not auto adjusted to the backlight.

Changed default HTTP mode from

HTTP+HTTPS to HTTPS

(All products)

The default value of NetworkServices HTTP Mode is changed from HTTP+HTTPS to HTTPS. This is to increase the security of the room devices on default configuration. Upgrading from earlier software versions will not automatically change the default value and it will stay on HTTP+HTTPS to avoid breaking current HTTP implementations.

The change is seen on new systems running CE9.4.0 or later, or if the device is factory reset on CE9.4.0. The

HTTP requests are redirect to HTTPS and on the first visit to the device’s web interface, the device displays an “Insecure connection warning”. To proceed to the web interface, you need to create an exception in your browser. This is a one-time operation unless you access the web interface with a different browser that has never visited the device web interface or if the device is factory reset.

In-Room Control update

(All products)

You can add buttons for as many panels as you want on the home screen as well as on the in-call screen of the user interface.

D15329.13 SX20 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.

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Appendices

New features and improvements in CE9.3

Backup and restore settings and custom elements

(All products)

You can include custom elements as well as configurations in a backup file bundle (zip). You can choose which of the following elements to include in the bundle:

• Branding images

• Macros

• Favorites

• Sign-in banner

• In-room control panels

• Configurations (all or a sub-set)

In previous software versions, you could only backup the configurations.

The backup file can either be restored manually from the video system’s web interface, or you can generalize the backup bundle so that it can be provisioned across multiple video systems, for example using Cisco UCM or

TMS.

You will find the backup and restore functionality under

Maintenance > Backup and Restore on the video system’s web interface.

Provisioning of custom elements

(All products)

The backup bundle, as described above, can be provisioned to many video systems using Cisco UCM or

TMS. It is important that device specific information is removed when creating a backup bundle intended for multiple video systems. If you include device specific information in such a bundle, you may end up with multiple video systems that cannot be reached.

By provisioning a non-system specific backup bundle, you can for example, copy a video system’s setup with macros, branding elements, and in-room control panels across multiple video systems.

Currently, provisioning via Cisco UCM will not restore any configurations, only the other custom elements; TMS will restore everything that is included in the backup bundle.

See the release note for more details about provisioning.

In-Room Control updates

(All products)

The following functionality is added to the in-room control feature:

• You can add buttons for up to 20 panels in total. The buttons appear on the home screen or the in-call screen of the user interface depending on the panel type.

• As before, there are three types of in-room control panels: global panels (always available), in-call panels

(available only when in call), and out-of-call panels

(only available when not in a call). The entry point for the global panel has been removed from the status bar (top right corner of the user interface). Buttons to open global panels are added to both the home screen and the in-call screen instead, together with the buttons for the out-of-call only and in-call only panels, respectively.

• You can make standalone trigger-buttons, which are buttons that trigger an event directly, without opening a panel on the user interface.

Also the following features are added in the in-room control editor:

• Some new icons are available.

• A set of colors to choose from for the in-room-control buttons.

• Double click text elements to edit text directly.

• Drag and drop in-room control XML files into the editor.

For a full description of in-room controls, see the

Customization guide at

► https://www.cisco.com/go/in-room-control-docs

D15329.13 SX20 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.

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Appendices

Support for ISDN Link

(All products)

ISDN Link with software version IL1.1.7 is supported for all video systems that supports CE9.3.0.

As before, when using automatic pairing (which allows the ISDN Link to be automatically discovered by the video system) IPv6 must be enabled on the video system.

One Button to Push snooze

(All products)

You are able to snooze an One Button to Push (OBTP) meeting reminder for 5 minutes. The snooze time cannot be changed. The reminder typically appears if you are in a call and a scheduled meeting is about to start. You can snooze the reminder for 5 minutes each time it appears until the meeting has ended.

Adjust the call rate before making a call

(All products)

As soon as you start typing in the Search or dial field, you can open a dialog and select a custom call rate. In earlier releases this was available only when selecting an entry from the Directory.

If you don’t select a custom call rate, you get the rate set in the Conference DefaultCall Rate setting.

Select ring-tone and adjust ring-tone volume

(All products)

You can select a ring-tone and adjust the ring-tone volume from the settings menu on the user interface.

In the previous releases this was done from the web interface.

D15329.13 SX20 Administrator Guide CE9.7, APRIL 2019.

Resume a postponed upgrade

(All products)

When you get a notification about software upgrade, you can choose Upgrade now or Postpone . If you postpone the upgrade, you can resume the upgrade from the

Settings > About this device menu on the user interface when you are ready; you don’t have to wait for 6 hours like you had to before.

If you don’t manually resume the upgrade, the upgrade will start automatically after 6 hours.

Prevent system information from being exposed in the user interface

(All products)

You can prevent important system information from being exposed in the user interface, for example:

• IP addresses (video system, touch controller, UCM/

VCS registrar)

• MAC address

• Serial number

• Software version

To enable this feature the following must be done:

• A passphrase must be set for all users with administrator rights

• UserInterface SettingsMenu Mode must be set to

Locked

• UserInterface Security Mode must be set to Strong

This feature also means that the IP address is not displayed on the screen when you disconnect a Touch controller.

Mirrored self-view

(DX70, DX80)

You can configure the video system to show the self-view image the way other people see you, or as you would see yourself in a mirror. Use the Video Selfview Mirrored setting. Mirrored self-view used to be available only for

Cisco DX devices running Android software.

Mirroring only applies to the self-view image, and has no effect on the video that is sent to the far end.

11

Accessibility: Flashing screen on incoming calls

(All products)

You can configure the video system so that the screen and Touch controller flashes red / light grey when the system receives an incoming call. This feature is mainly targeting hearing impaired users, making it easier for them to notice an incoming call.

The feature is disabled by default, and must be enabled by the Accessibility IncomingCallNotification setting.

Screen status monitoring and control

(SX10)

SX10 now has the same CEC (Consumer Electronics

Control) behavior as the video systems in the Room series.

The video system will use CEC to set the screen in standby when the system itself enters standby, and wake up the screen and select the correct video input when the video system itself wakes up from standby.

CEC information from the screen is included in the video system’s status. Of course, the screen must also support

CEC and send the relevant information to the video system.

CEC is disabled on the video system by default, and must be enabled in the Video Output Connector [1] CEC Mode setting.

One common API guide

(All products)

We have gathered all API information in one API guide, that covers all products. This is in contrast to earlier releases were we have had one API guide per product.

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Cisco TelePresence SX20 Quick Set

Configuration Peripherals Maintenance System settings

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Appendices

New features and improvements in CE9.2

New product

• Cisco Webex Room 70 (formerly Cisco Spark Room 70)

Macro framework

(All products except SX10)

The macro framework allows users and integrators to write JavaScript macros in order to automate scenarios and customize endpoint behavior so that it suites an individual customer’s requirements.

The combination of macros and powerful features such as listening for events/status changes, automating execution of commands and configurations, and providing local control functionality for the In-Room control feature, provides many possibilities for custom setups.

Minor behavioral changes, such as having the video system in Do Not Disturb for an infinite amount of time, can be easily realized by macros. Some other examples are: Reset configurations automatically, make a call at a certain time of the day, and issue alert or help messages depending on status changes.

The macro editor, which also provides several example macros, is available from the video system’s web interface.

HDCP support

(Room 55)

The video system’s second HDMI input (Connector 3) can be configured to support HDCP (High-bandwidth

Digital Content Protection) protected content. This allows customers to re-purpose the video system’s screen by connecting devices such as a Google ChromeCast, an AppleTV, or an HDTV decoder. This type of content cannot be shared while in a call.

When the connector is configured to support HDCP, it is reserved for this type of content. This means that you cannot share any content from this specific connector while in a call, not even non-protected content from a laptop.

Branding and halfwake customization

(All products except SX10)

You can upload your own text and images to customize the appearance of the screen and user interface in both the halfwake state and the awake state.

In the Halfwake state you can:

• Add a background brand image to the screen and user interface.

• Add a small logo in the bottom right corner of the screen and user interface.

In the Awake state you can:

• Add a small logo in the bottom right corner of the screen and user interface.

• Add a label or message in the bottom left corner of the screen (not the user interface).

Source composition

(All products except SX10, DX70, DX80)

You can compose up to four input sources (depending on how many input sources are available on the codec) into one image. This is the image that will be sent in the main video stream to the far end in a call. Source composition can only be enabled via the API, so we recommend creating a user interface extension combined with a macro to control the compositions on demand.

This feature replaces some of the functionality that was provided by the TC Console application for TC software.

D15329.13 SX20 Administrator Guide CE9.7, APRIL 2019.

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HTTP Proxy support

(All products)

You can set up the video system to go through a HTTP

Proxy when registering it to Cisco’s cloud service, Cisco

Spark.

User interface features

(All products)

• The Settings panel is restructured.

• The Settings panel in the user interface can be protected by the video system’s admin password.

If the password is blank, anyone can access the

Settings and factory reset the system.

• If you select the Russian language on the user interface, you can choose between a Russian keyboard and a keyboard with a Latin character set.

• Arabic and Hebrew languages are added to the user interface. Also localized keyboards are included.

• Basic IEEE 802.1x settings are added to the Settings panel in the user interface.

Cisco TelePresence Precision 60 Camera support

(Codec Plus, Room 70)

You can connect Cisco TelePresence Precision 60 cameras to Codec Plus. Note that you need a switch for the camera control cables if you have more than one camera. The People Count feature is not supported if

Precision 60 is the only camera type connected to the codec.

Cisco Spark Quad Camera support

(SX80)

You can connect a Cisco Spark Quad Camera to the

SX80. Note that the Quad Camera uses only one of the codec’s HDMI inputs, while the SpeakerTrack 60 camera uses two. The People Count feature (in call) is also available when using the Quad Camera.

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Appendices

Support for the Snap to Whiteboard feature

(SX80, MX700, MX800, Codec Plus, Room Kit, Room 55, Room 70)

The Snap to Whiteboard feature is now available for all products that have a camera with speaker track functionality: SX80 with Cisco TelePresence Speaker

Track 60 camera or Cisco Spark Quad Camera, MX700/

MX800 with dual camera, Room Kit, Room Kit Plus,

Room 55 and Room 70.

When the video system detects a person that is speaking close to the whiteboard, the camera view will switch to the whiteboard area. The wizard in the Settings panel on the Touch 10 user interface helps you to set up the feature and define where the whiteboard area is.

Briefing Room mode

(SX80, MX700, MX800)

The Briefing Room feature, which was introduced already in TC software, has been reworked. The in-room control framework is used for creating the associated user interface elements.

For MX700 and MX800, Briefing Room is supported only for dual camera systems. Also, you need a Precision 60 camera, and a total of three screens.

For SX80, Briefing Room is supported when a speaker track camera, a Precision 60 camera, and three screens are connected. The speaker track camera can be either

Cisco TelePresence SpeakerTrack 60 or Cisco Spark

Quad Camera.

USB to Serial port support

(Codec Plus, Room Kit, Room 55, Room 70)

You can connect a USB (Type A) to serial (D-sub

9) adapter to access the video systems API. Cisco recommends the UC232R-10 USB to RS232 (FTDI) adapter.

Mute and unmute remote participants in a CMS hosted conference - Active Control

(All products)

When a video system is enabled for Active Control in a

CMS (2.1 or later) conference you can mute and unmute remote participants from the participant list on the user interface (the feature must also be enabled on the CMS).

A video system that is running software version CE9.2 will not be unmuted directly. When you try to unmute such a video system remotely, a message will show up on its screen requesting the user to unmute the audio locally.

API commands for Custom input prompt

(All products)

API commands are introduced to allow for an input prompt in the user interface:

xCommand UserInterface Message

TextInput *

. When issuing the display command a prompt with your custom text, a text input field for the user, and a submit button, shows up on the user interface. For example, you can prompt a user to leave feedback after an ended call. You can specify what type of input you want from the user: single line text, numeric, password, or PIN code.

The prompt can only be enabled via the API, so it is recommended to combine it with macros and either a custom user interface panel or an auto-triggered event.

Certificate upload via API

(All products)

ASCII PEM formatted certificates can be installed directly using multiline API commands (

xCommand

Security Certificates CA Add

, or

xCommand Security

Certificates Services Add

). You can also upload certificates to a video system from its web interface, as before.

API commands for user management

(All products)

You can create and manage user accounts directly using

API commands (

xCommand UserManagement User *

). As before, you can also do this from the video system’s user interface.

Preview mode for In-Room Controls

(All products)

The In-Room Control editor has a new preview mode.

A virtual touch interface shows how the design looks.

The user interface is interactive so that you can test the functionality. It produces real events on the video system, which can trigger any functionality you have created with a third-party control system. A console in the right pane displays both the widget values when interacted with, and control system feedback messages.

Intelligent Proximity changes

(All products)

A Proximity indicator is displayed on the screen (middle right) to inform that one or more clients are paired to the system with Cisco Proximity. The old indicator (top left), which was always shown when Proximity was enabled, has been removed.

You can no longer disable the Proximity services from the user interface.

The ultrasound settings have moved from Peripherals

Pairing Ultrasound to Audio Ultrasound.

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Configuration

Automatic factory reset when changing the call service - device activation

(All products)

The video system will automatically factory reset and restart when using the user interface to change the device activation method, for example from VCS to Cisco

UCM. This will prevent conflicting configurations when provisioning the video system to a new service.

Changing the provisioning from the API will not automatically factory reset the video system.

Support for separate RTP port ranges for audio and other media

(All products)

You can configure the video system so that audio uses a different RTP port range than other media. The two ranges cannot overlap. As default, all media use the same

RTP port range.

Peripherals Maintenance System settings

Administrator Guide

Appendices

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Configuration Peripherals Maintenance System settings

Administrator Guide

Appendices

New features and improvements in CE9.1

New products

• Cisco Webex Codec Plus (formerly Cisco Spark

Codec Plus)

• Cisco Webex Room 55 (formerly Cisco Spark

Room 55)

Dual Screen experience and Active Control for

CMS based meetings

(SX80, MX700, MX800, Codec Plus, Room Kit, Room 55)

Dual screen video systems can utilize both screens for video in a CMS based meeting. The video system receives two transcoded video streams and one content stream from the CMS, and utilizes both screens to render the streams.

With Active Control enabled, you get a participant list that shows all meeting participants and their current activity status, such as mute, sharing and active speaker indication. You can change the layout seamlessly from the touch interface by using the layout selection panels.

New wake-up experience

(All products)

SX10, DX70, DX80: The wake-up experience has an additional standby state: Halfwake . In Halfwake state, the video system shows a simple on-screen interaction guide when it is not in use.

Other products: The wake-up experience has two additional standby states: Halfwake and Standby with motion detection . When automatic wake-up is enabled, the video system detects presence using ultrasound

(motion detection) or when pairing to a Cisco Proximity client. The video system wakes up with a greeting before going into the Halfwake state, which has a simple onscreen interaction guide.

Bluetooth headset support

(DX70, DX80)

A Bluetooth headset can be used with the video system.

The headset must support HFP (Hands Free Protocol).

The user can enable Bluetooth and set the video system in Bluetooth pairing mode from the user interface.

Support for the EAP authentication framework for wireless networks

(DX70, DX80, Codec Plus, Room Kit, Room 55)

In addition to WPA-PSK and WPA2-PSK, the video system now supports the WPA-EAP authentication framework for Wi-Fi connections. In total the following methods are supported:

• Open

• WPA-PSK (AES)

• WPA2-PSK (AES)

• EAP-TLS

• EAP-TTLS

• EAP-FAST

• PEAP

• EAP-MSCHAPv2

• EAP-GTC

Additions for Room Analytics

(All products except SX10, DX70, DX80)

Detect people presence in the room: The video system has the capability to find whether there are people present in the room. The feature is based on ultrasound, and it does not keep record of who was in the room, only whether or not the room is in use.

People count (only for Room Kit, Codec Plus, Room 55) :

The video system counts the number of people in the room when in a call, and when displaying the self-view picture. You can configure the video system to also count the number of people outside of call, but the video system cannot count the number of people when it is in standby.

It does not keep record of who was in the room, only the number of faces that were detected.

Network port 2 can be disabled

(DX70, DX80)

You can connect a computer to the network through the video system’s second network port. Then you only need one network wall socket to support both the video system and the computer.

For security reasons, we recommend that you disable this network port if the video system is used in a public environment. This way, you prevent someone from connecting a computer to your network through the video system.

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Configuration Peripherals Maintenance

New features and improvements in CE9.0

New product

• Cisco Webex Room Kit (formerly Cisco Spark Room Kit)

Updated user interface

(All products)

The user interfaces on the Touch 10, on screen, and on integrated touch screens have been updated. The main menu items on the home screen have been replaced with more prominent activities.

Some of the settings have been removed from the Touch

10 advanced settings menu to align with the on-screen display menu.

Wakeup on motion detection

(All products)

Wakeup on motion detection senses when a person walks into the conference room and the video system wakes up automatically. You need to enable the following setting for this feature to work:

xConfiguration Standby WakeupOnMotionDetection

You can’t manually set the video system in standby when this feature is enabled.

Updated In-Room Control editor

(All products)

The In-Room Control editor is updated with a new look, improved logic and usability for producing a control interface more efficiently. In addition, a new directional pad widget and an In-Room Control simulator is added.

Added language support

(All products)

We have added support for Potuguese (Portugal) to the on-screen display and Touch controller menus.

Other changes

(All products)

• Support for HTTPS client certificates has been added.

• Unplugging the presentation cable stops the presentation sharing instantly.

System settings

Administrator Guide

Appendices

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Configuration Peripherals

System configuration changes in CE9.7

New configurations

HttpClient AllowHTTP

(All products)

Logging Debug Wifi (Codec Plus, Codec Pro, DX70, DX80, Room Kit, Room Kit Mini, Room 55, Room 55D, Room

70, Room 70 G2)

Logging Internal Mode

(All products)

NetworkServices Websocket

(All products)

Phonebook Server [1] Pagination

(All products)

RoomAnalytics AmbientNoiseEstimation Mode

(Codec Plus, Codec Pro, Room Kit, Room Kit Mini, Room

55, Room 55D, Room 70, Room 70 G2)

UserInterface Features Call VideoMute

(Codec Plus, Codec Pro, MX200 G2, MX300 G2, MX700, MX800,

Room Kit, Room Kit Mini, Room 55, Room 55D, Room 70, Room 70 G2, SX10, SX20, SX80)

UserInterface Features Whiteboard Start

(DX70, DX80)

UserInterface Phonebook Mode

(All products)

UserInterface SettingsMenu Visibility

(All products)

UserInterface UsbPromotion

(Room Kit Mini)

Maintenance System settings

Administrator Guide

Appendices

Configurations that are modified

Audio Input Line [1..4] VideoAssociation VideoInputSource

(MX700, MX800, SX80)

OLD: 1/2/3/4/5

NEW: 1/2/3/4

Audio Input Microphone [1..8] VideoAssociation VideoInputSource

(Codec Pro, Room 70 G2)

OLD: 1/2/3/4/5

NEW: 1/2/3/4/5/6

Audio Input Microphone [1..8] VideoAssociation VideoInputSource

(MX700, MX800, SX80)

OLD: 1/2/3/4/5

NEW: 1/2/3/4

CallHistory Mode

(All products)

OLD: Public: False

NEW: Public: True

Conference Multipoint Mode

(Codec Pro, Codec Plus, MX200 G2, MX300 G2, MX700, MX800, Room Kit, Room

Kit Mini, Room 55, Room 55D, Room 70, Room 70 G2, SX20, SX80)

OLD: Public: False

NEW: Public: True

Logging External Mode

(All products)

OLD: Public: False

NEW: Public: True

Logging External Protocol

(All products)

OLD: Public: False

NEW: Public: True

Logging External Server Address

(All products)

OLD: Public: False

NEW: Public: True

Logging External Server Port

(All products)

OLD: Public: False

NEW: Public: True

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Configuration

SIP ANAT

(All products)

OLD: Public: False

NEW: Public: True

Video Input Connector [6] CameraControl Mode

(Codec Pro, Room 70 G2)

OLD: Default: On

NEW: Default: Off

OLD: On

NEW: On/Off

Video Presentation Priority

(All products)

OLD: Public: False

NEW: Public: True

OLD: Equal/High

NEW: Equal/High/Low

Peripherals Maintenance System settings

Configurations that are removed

RoomAnalytics PeopleCountOutOfCall

(MX700, MX800)

Administrator Guide

Appendices

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Configuration Peripherals Maintenance System settings

Administrator Guide

Appendices

System configuration changes in CE9.6

New configurations

Audio Input Microphone [1..8] Channel

(Codec Pro, Room 70 G2)

Audio Input HDMI [n] Level (Codec Plus, Room 55, Room 70 G2, Room Kit)

Audio Input HDMI [n] Mode

(Room 70 G2, Room Kit)

Audio Input HDMI [2..5] VideoAssociation MuteOnInactiveVideo

(Room 70 G2)

Audio Microphones PhantomPower

(Codec Plus, MX200 G2, MX300 G2, Room 55, Room Kit, SX20)

Audio Output ConnectorSetup

(Codec Pro, Room 70 G2)

Audio Output HDMI [n] Level

(MX700, MX800)

Audio Output HDMI [n] Mode

(Codec Plus, MX700, MX800)

Audio Output InternalSpeaker Mode

(MX700, MX800, Room 55 Dual, Room 70)

Audio Output Line [1..6] Equalizer ID

(Room 70 G2)

Audio Output Line [1..6] Equalizer Mode

(Room 70 G2)

HttpClient AllowInsecureHTTPS

(All products)

HttpClient Mode

(All products)

NetworkServices NTP Server [1..3] Key

(All products)

NetworkServices NTP Server [1..3] KeyId

(All products)

NetworkServices NTP Server [1..3] KeyAlgorithm

(All products)

Peripherals InputDevice Mode

(DX70, DX80)

UserInterface Branding AwakeBranding Colors

(All products)

UserInterface Features Call End

(All products)

UserInterface Features Call MidCallControls

(All products)

UserInterface Features Call Start

(All products)

UserInterface Features HideAll

(All products)

UserInterface Features Share Start (All products)

Video Input Connector [n] HDCP Mode

(Codec Plus, Codec Pro, Room 55 Dual, Room 70, Room 70 G2)

Video Output Connector [2] CEC Mode

(Room 70 Single)

Video Presentation Priority

(All products)

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19

Configurations that are modified

Audio Output ARC [1] Mode

(Codec Pro, Room 70 G2)

OLD: Default: Auto

NEW: Default: On

OLD: Value space: Off / On / Auto

NEW: Value space: Off / On

Audio Output HDMI [1..3] Mode

(Codec Pro, Room 70 G2)

OLD: Default: Auto

(Codec Pro)

NEW: Default: On

(Codec Pro)

OLD: Default, HDMI [2..3]: Auto

(Room 70G2 Single)

NEW: Default, HDMI [2..3]: Off

(Room 70G2 Single)

OLD: Default, HDMI [3]: Auto

(Room 70G2 Dual)

NEW: Default, HDMI [3]: Off

(Room 70G2 Dual)

OLD: Value space: Off / On / Auto

(Codec Pro, Room 70 G2)

NEW: Value space: Off / On

(Codec Pro, Room 70 G2)

Audio Output InternalSpeaker Mode

(Room 55, Room 70 G2, Room Kit)

OLD: Default: Auto

(Room 70 G2)

NEW: Default: On

(Room 70 G2)

OLD: Value space: Off / On / Auto

(Room 70 G2)

NEW: Value space: Off / On / UltrasoundOnly

(Room 70 G2)

OLD: Value space: Off / On (Room 55, Room Kit)

NEW: Value space: Off / On / UltrasoundOnly

(Room 55, Room Kit)

Audio Ultrasound MaxVolume

(SX20)

OLD: Default: 70

NEW: Default: 60

Provisioning Mode

(All products)

OLD: Value space: Auto / CUCM / Edge / Off / TMS / VCS / Spark

NEW: Value space: Auto / CUCM / Edge / Off / TMS / VCS / Webex

Provisioning Mode

(Room 55 Dual)

OLD: Default: Off

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Cisco TelePresence SX20 Quick Set

Configuration

Standby WakeupOnMotionDetection

(Room 55 Dual)

OLD: Default: Off

NEW: Default: On

Peripherals Maintenance System settings

Configurations that are removed

Conference MultiStream Mode

(MX200 G2, MX300 G2, SX20)

SIP PreferredIPMedia

(All products)

Administrator Guide

Appendices

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Configuration Peripherals

System configuration changes in CE9.5

New configurations

Audio Input ARC [n] Mode

(Codec Pro, Room 70 G2)

Audio Output ARC [1] Delay DelayMs (Codec Pro, Room 70 G2)

Audio Output ARC [1] Delay Mode

(Codec Pro, Room 70 G2)

Audio Output ARC [1] Mode

(Codec Pro, Room 70 G2)

Audio Output InternalSpeaker Mode

(Room 70 G2)

Audio Output Line [1] Mode

(Codec Plus, Room 55)

Audio Output Line [1] OutputType

(Codec Plus, Room 55

NetworkServices SSH HostKeyAlgorithm

(All products)

Peripherals InputDevice Mode

(Codec Plus, Codec Pro, Room Kit, Room 55, Room 55 Dual, Room 70,

Room 70 G2)

RoomAnalytics PeopleCountOutOfCall

(SX80)

Configurations that are removed

Audio Output InternalSpeaker Mode

(Codec Pro)

Cameras SpeakerTrack ConnectorDetection CameraLeft

(Room 70 G2)

Cameras SpeakerTrack ConnectorDetection CameraRight

(Room 70 G2)

Cameras SpeakerTrack ConnectorDetection Mode

(Room 70 G2)

Cameras SpeakerTrack TrackingMode

(Room 70 G2)

Provisioning RoomType ClassroomEnabled

(SX80, MX700, MX800, Codec Pro, Room 70 G2)

Maintenance System settings

Administrator Guide

Appendices

Configurations that are modified

Audio Input Microphone[1..8] Equalizer ID

(Codec Pro, Room 70 G2)

OLD: Value space: Integer (1..14)

NEW: Value space: Integer (1..8)

Audio Ultrasound MaxVolume

(SX80, MX700, MX800, Codec Pro, Room 70 G2)

OLD: Default value: 70

(SX80, Codec Pro, MX700, MX800, Room 70 G2)

NEW: Default value: 60

(SX80, Codec Pro, Room 70 G2)

NEW: Default value: 66

(MX700, MX800)

OLD: Value space: Integer (0..90)

(Room 70 G2)

NEW: Value space: Integer (0..80)

(Room 70 G2)

Cameras PresenterTrack Connector

(Codec Plus, Codec Pro, Room 70, Room 70 G2)

OLD: Default value: 1

(Codec Pro, Room 70 G2)

NEW: Default value: 6

(Codec Pro, Room 70 G2)

OLD: Value space: Integer (1..5)

(Codec Plus, Codec Pro, Room 70, Room 70 G2)

NEW: Value space: Integer (1..3)

(Codec Plus, Room 70)

NEW: Value space: Integer (1..6)

(Codec Pro, Room 70 G2)

Video Input Connector [3,4,5] PreferredResolution

(Codec Pro, Room 70 G2)

OLD: Default value: 3840_2160_30

NEW: Default value: 1920_1080_60

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Cisco TelePresence SX20 Quick Set

Configuration

System configuration changes in CE9.4

New configurations

Audio Input HDMI [1..2] Mode

(Room 55)

Audio Input HDMI [1..2] VideoAssociation MuteOnInactiveVideo (Room 55)

Audio Output Line [1] OutputType

(Room 70)

Cameras Camera [1] Backlight DefaultMode

(DX70, DX80)

Cameras Camera [1..2] Mirror

(MX700, MX800)

Conference FarendMessage Mode

(All products)

SIP MinimumTLSVersion

(All products)

Configurations that are removed

NetworkServices HTTP Proxy Allowed

(All products)

Video Output Connector [2] CEC Mode

(DX70, DX80)

Video Output Connector [2] Location HorizontalOffset

(DX70, DX80)

Video Output Connector [2] Location VerticalOffset

(DX70, DX80)

Video Output Connector [2] OverscanLevel

(DX70, DX80)

Video Output Connector [2] Resolution

(DX70, DX80)

Video Output Connector [2] RGBQuantizationRange

(DX70, DX80)

Configurations that are modified

Audio Output Line [1] OutputType

(Room Kit)

OLD: Default value: LineOut

NEW: Default value: Loudspeaker

OLD: Value space: LineOut / Subwoofer

NEW: Value space: LineOut / Loudspeaker / Recorder / Subwoofer

Peripherals Maintenance System settings

Administrator Guide

Appendices

Audio Ultrasound MaxVolume

(MX200 G2, MX300 G2, Codec Plus, Room 55, Room 70)

OLD: Default value: 60

(MX200 G2, MX300 G2)

OLD: Default value: 70

(Codec Plus, Room 55, Room 70)

NEW: Default value: 50

(MX200 G2, MX300 G2)

NEW: Default value: 60

(Codec Plus, Room 70)

NEW: Default value: 64

(Room 55)

OLD: Value space: Integer (0..80)

(MX200 G2, MX300 G2)

OLD: Value space: Integer (0..90)

(Room 55, Room 70)

NEW: Value space: Integer (0..70)

(MX200 G2, MX300 G2)

NEW: Value space: Integer (0..80)

(Room 70)

NEW: Value space: Integer (0..84)

(Room 55)

Network [1] DNS DNSSEC Mode

(All products)

OLD: User role: ADMIN, USER

NEW: User role: ADMIN

Network [1] Speed

(All products)

OLD: User role: ADMIN, USER

NEW: User role: ADMIN, INTEGRATOR

NetworkServices HTTP Mode

(All products)

OLD: Default value: HTTP+HTTPS

NEW: Default value: HTTPS

NetworkServices SNMP CommunityName

(All products)

OLD: User role: ADMIN

NEW: User role: ADMIN, INTEGRATOR

NetworkServices SNMP Host [1..3] Address

(All products)

OLD: User role: ADMIN

NEW: User role: ADMIN, INTEGRATOR

NetworkServices SNMP Mode

(All products)

OLD: User role: ADMIN

NEW: User role: ADMIN, INTEGRATOR

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Configuration Peripherals

NetworkServices SNMP SystemContact

(All products)

OLD: User role: ADMIN

NEW: User role: ADMIN, INTEGRATOR

NetworkServices SNMP SystemLocation

(All products)

OLD: User role: ADMIN

NEW: User role: ADMIN, INTEGRATOR

UserInterface ContactInfo Type

(SX10, DX70, DX80)

OLD: Value space: Auto / DisplayName / IPv4 / IPv6 / None / SipUri / SystemName

NEW: Value space: Auto / DisplayName / E164Alias / H320Number / H323Id / IPv4 /

IPv6 / None / SipUri / SystemName

Video Output Connector [1] CEC Mode

(SX10)

OLD: Default value: Off

NEW: Default value: On

Video Output Connector [3] Resolution

(SX80)

OLD: User role: ADMIN, INTEGRATOR

NEW: User role: ADMIN, INTEGRATOR, USER

Maintenance System settings

Administrator Guide

Appendices

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Cisco TelePresence SX20 Quick Set

Configuration

System configuration changes in CE9.3

New configurations

Audio KeyClickDetector Attenuate

(Codec Plus, Room Kit, Room 55, Room 70)

Audio KeyClickDetector Enabled (Codec Plus, Room Kit, Room 55, Room 70)

Cameras Camera [1..3] AssignedSerialNumber

(Codec Plus, Room 70)

Cameras Camera [3] Backlight DefaultMode

(Codec Plus, Room 70)

Cameras Camera [3] Brightness DefaultLevel

(Codec Plus, Room 70)

Cameras Camera [3] Brightness Mode

(Codec Plus, Room 70)

Cameras Camera [3] Focus Mode

(Codec Plus, Room 70)

Cameras Camera [3] Gamma Level

(Codec Plus, Room 70)

Cameras Camera [3] Gamma Mode

(Codec Plus, Room 70)

Cameras Camera [3] Mirror

(Codec Plus, Room 70)

Cameras Camera [3] Whitebalance Level

(Codec Plus, Room 70)

Cameras Camera [3] Whitebalance Mode

(Codec Plus, Room 70)

Network [1] DNS DNSSEC Mode

(All products)

NetworkServices HTTP Proxy PACUrl

(All products)

SystemUnit CrashReporting Advanced

(All products)

SystemUnit CrashReporting Mode

(All products)

SystemUnit CrashReporting URL

(All products)

UserInterface Accessibility IncomingCallNotification

(All products)

UserInterface Security Mode

(All products)

Video Selfview Mirrored

(DX70, DX80)

Peripherals

D15329.13 SX20 Administrator Guide CE9.7, APRIL 2019.

Maintenance System settings

Administrator Guide

Appendices

24

Configurations that are removed

Provisioning HttpMethod

(All products)

Configurations that are modified

NetworkServices HTTP Proxy Allowed

(All products)

OLD: Default value: True

NEW: Default value: False

NetworkServices HTTP Proxy Mode

(All products)

OLD: Value space: Manual/Off

NEW: Value space: Manual/Off/PACUrl/WPAD

Proximity Mode

(Room 70)

OLD: Default value: Off

NEW: Default value: On

Security Session MaxSessionsPerUser

(All products)

OLD: Default value: 0

NEW: Default value: 20

OLD: Value space: Integer (0..100)

NEW: Value space: Integer (1..20)

Security Session MaxTotalSessions

(All products)

OLD: Default value: 0

NEW: Default value: 20

OLD: Value space: Integer (0..100)

NEW: Value space: Integer (1..20)

Standby WakeupOnMotionDetection

(Room 70)

OLD: Default value: Off

NEW: Default value: On

Video Input Connector[2] Name

(Room 55)

OLD: Default value: “PC 1 (HDMI)”

NEW: Default value: “” www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.

Cisco TelePresence SX20 Quick Set

Configuration

Video Input Connector[3] Name

(Room 55)

OLD: Default value: “PC 2 (HDMI)”

NEW: Default value: “”

Video Input Connector[1] CEC Mode

(Room 70)

OLD: Value space: Off/On

NEW: Value space: On

Peripherals Maintenance System settings

Administrator Guide

Appendices

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Cisco TelePresence SX20 Quick Set

Configuration

System configuration changes in CE9.2

New configurations

Audio Input HDMI[n] Mode

(Codec Plus)

Audio Input HDMI[n] VideoAssociation MuteOnInactiveVideo (Codec Plus, Room Kit)

Audio Output InternalSpeaker Mode

(Room 55)

Audio Ultrasound MaxVolume

(All products)

Replacing Peripherals Pairing Ultrasound Volume MaxLevel

Audio Ultrasound Mode

(All products)

Replacing Peripherals Pairing Ultrasound Volume Model

Cameras Camera[1..2] Focus Mode

(MX700, MX800)

Added for the integrated cameras

Cameras SpeakerTrack Whiteboard Mode

(Codec Plus, Room Kit, Room 55)

Macros AutoStart

(All products except SX10)

Macros Mode

(All products except SX10)

NetworkServices HTTP Proxy Allowed

(All products)

NetworkServices HTTP Proxy LoginName

(All products)

NetworkServices HTTP Proxy Mode

(All products)

NetworkServices HTTP Proxy Password

(All products

NetworkServices HTTP Proxy Url

(All products)

RTP Video Ports Range Start

(All products)

RTP Video Ports Range Stop

(All products)

Security Session FailedLoginsLockoutTime

(All products)

Security Session MaxFailedLogins

(All products)

UserInterface CustomMessage

(All products)

UserInterface OSD HalfwakeMessage

(All products)

UserInterface SettingsMenu Mode

(All products)

Video Input Connector[n] HDCP Mode

(Room 55)

Peripherals Maintenance System settings

Administrator Guide

Appendices

Configurations that are removed

Conference MultiStream Mode

(SX10, DX70, DX80)

Peripherals Pairing Ultrasound Volume MaxLevel (All products)

Replaced by Audio Ultrasound MaxVolume

Peripherals Pairing Ultrasound Volume Mode

(All products)

Replaced by Audio Ultrasound Mode

Configurations that are modified

Audio Input MicrophoneMode

(DX70, DX80)

OLD: User role: ADMIN

NEW: User role: ADMIN, INTEGRATOR

Audio Input Microphone[n] Level

(Room Kit, Room 55)

OLD: Value space: 0..36

NEW: Value space: 0..26

Cameras Camera[n] Focus Mode

(SX80, MX700, MX800, Codec Plus)

OLD: Value space: Auto/Manual

NEW: Value space: Auto/AutoLimited/Manual

Cameras SpeakerTrack Closeup (SX80, MX700, MX800, Room Kit, Codec Plus, Room 55)

OLD: User role: ADMIN, INTEGRATOR

NEW: User role: ADMIN, INTEGRATOR, USER

Cameras SpeakerTrack Whiteboard Mode

(SX80, MX700, MX800)

OLD: User role: ADMIN, INTEGRATOR

NEW: User role: ADMIN, INTEGRATOR, USER

Security Audit Logging Mode

(All products)

OLD: Default value: Off

NEW: Default value: Internal

UserInterface Language

(All products)

NEW: Arabic and Hebrew added to valuespace

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Configuration

UserInterface OSD Output

(Room Kit)

OLD: Default value: 1

NEW: Default value: Auto

Video Input Connector[2] Name

(Codec Plus, Room 55)

OLD: Default value: PC (HDMI1)

NEW: Default value: PC 1 (HDMI)

Video Input Connector[3] Name

(Codec Plus, Room 55)

OLD: Default value: PC (HDMI2)

NEW: Default value: PC 2 (HDMI)

Video Output Connector[1] Resolution

(MX200G2, MX300G2, DX70, DX80, Room 55)

OLD: User role: ADMIN, INTEGRATOR

NEW: User role: ADMIN, INTEGRATOR, USER

Video Selfview OnCall Mode

(Room Kit)

OLD: Default value: Off

NEW: Default value: On

Peripherals Maintenance System settings

Administrator Guide

Appendices

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Cisco TelePresence SX20 Quick Set

Configuration Peripherals Maintenance System settings

Administrator Guide

Appendices

System configuration changes in CE9.1

New configurations

Bluetooth Allowed

(DX70, DX80)

Bluetooth Enabled (DX70, DX80)

Cameras Camera Framerate

(Room Kit)

NetworkPort [2] Mode

(DX70, DX80)

RoomAnalytics PeopleCountOutOfCall

(Codec Plus, Room Kit)

RoomAnalytics PeoplePresenceDetector

(SX20, SX80, MX200 G2, MX300 G2, MX700, MX800, Codec Plus,

Room Kit)

Video Input Connector [n] CEC Mode

(Codec Plus, Room Kit)

Configurations that are removed

None

Configurations that are modified

Conference DefaultCall Rate

(SX20, SX80, MX200 G2, MX300 G2, MX700, MX800, Codec Plus, Room Kit)

OLD: Default value: 3072

NEW: Default value: 6000

Conference MultiStream Mode

(SX80, MX700, MX800, Codec Plus, Room Kit)

OLD: Default value: Off

NEW: Default value: Auto

OLD: Valuespace: Off

NEW: Valuespace: Auto/Off

Network[ 1] IEEE8021X Password

(All products)

OLD: Valuespace: String(0, 32)

NEW: Valuespace: String(0, 50)

NetworkServices Wifi Enabled

(DX70, DX80)

OLD: Default value: False

NEW: Default value: True

Peripherals Profile TouchPanels

(SX80, Codec Plus, Room Kit)

OLD: Default value: NotSet

NEW: Default value: Minimum1

Standby WakeupOnMotionDetection

(SX20, SX80, MX200 G2, MX300 G2, MX700, MX800, Codec Plus,

Room Kit)

OLD: Default value: Off

NEW: Default value: On

Video Input Connector [n] PresentationSelection

(All products)

OLD: Valuespace: AutoShare/Manual/OnConnect

(SX10, SX20, SX80, MX200 G2, MX300 G2,,

MX700, MX800, Codec Plus, Room Kit)

OLD: Valuespace: AutoShare/Desktop/Hidden/Manual/OnConnect

(DX70, DX80)

NEW: Valuespace: AutoShare/Desktop/Manual/OnConnect

(All products)

Video Output Connector [1..2] MonitorRole

(Room Kit, Codec Plus)

OLD: Default value: Connector [1]: First; Connector [2]: Second

NEW: Default value: Auto

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Configuration Peripherals

System configuration changes in CE9.0

New configurations

Cameras SpeakerTrack Closeup

(SX80, MX700, MX800)

NetworkServices HTTPS Server MinimumTLSVersion (All products)

NetworkServices HTTPS StrictTransportSecurity

(All products)

Peripherals Pairing CiscoTouchPanels EmcResilience

(SX10, SX20, SX80, MX200 G2, MX300 G2,

MX700, MX800)

Standby WakeupOnMotionDetection

(All products)

Configurations that are removed

UserInterface UserPreferences

(All products)

Audio Microphones PhantomVoltage

(SX20, MX200 G2, MX300 G2)

Conference VideoBandwidth PresentationChannel Weight

(All products)

Standby AudioMotionDetection (All products)

Video Layout DisableDisconnectedLocalOutputs

(SX20, MX200 G2, MX300 G2, DX70, DX80)

Maintenance System settings

Administrator Guide

Appendices

Configurations that are modified

Cameras Camera [n] *

(SX10, SX20, SX80, MX200 G2, MX300 G2, MX700, MX800)

OLD: User role: ADMIN, USER

NEW: User role: ADMIN, INTEGRATOR

Cameras PresenterTrack *

(SX80, MX700, MX800)

OLD: User role: ADMIN, USER

NEW: User role: ADMIN, INTEGRATOR

Cameras SpeakerTrack *

(SX80, MX700, MX800)

OLD: User role: ADMIN, USER

NEW: User role: ADMIN, INTEGRATOR

Conference MultiStream Mode

(SX20, SX80, MX200 G2, MX300 G2, MX700, MX800)

OLD: Value space: Auto/Off

NEW: Value space: Off

NetworkServices Wifi Allowed

(DX70, DX80)

Renamed from NetworkServices WIFI Allowed

OLD: User role: ADMIN

NEW: User role: ADMIN, USER

NetworkServices Wifi Enabled

(DX70, DX80)

Renamed from NetworkServices WIFI Enabled

OLD: User role: ADMIN

NEW: User role: ADMIN, USER

UserInterface Language

(All products)

NEW: Portuguese added to value space

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Cisco TelePresence SX20 Quick Set

Configuration Peripherals Maintenance System settings

Administrator Guide

Appendices

Configurations with the new INTEGRATOR user role

A new user role - INTEGRATOR - is introduced in CE9.0. It has been added to the following configurations:

Audio DefaultVolume

(All products)

Audio Input HDMI [n] *

(SX80, MX700, MX800)

Audio Input Line [n] *

(SX20, SX80, MX700, MX800)

Audio Input Microphone [n] *

(SX10, SX20, SX80, MX200 G2, MX300 G2, MX700, MX800)

Audio MicrophoneReinforcement *

(SX80, MX700, MX800)

Audio Microphones Mute Enabled

(All products)

Audio Output HDMI [n] *

(SX80)

Audio Output Line [n] *

(SX10, SX20, SX80, MX700, MX800)

Audio SoundsAndAlerts * (All products)

CallHistory Mode

(All products)

Cameras Camera [n] *

(SX10, SX20, SX80, MX200 G2, MX300 G2, MX700, MX800)

Cameras PowerLine Frequency

(SX20, SX80, MX200 G2, MX300 G2, MX700, MX800)

Cameras PresenterTrack *

(SX80, MX700, MX800)

Cameras SpeakerTrack *

(SX80, MX700, MX800)

Conference DefaultCall Rate

(All products)

Conference DoNotDisturb DefaultTimeout

(All products)

FacilityService *

(All products)

GPIO Pin [n] Mode

(SX80, MX700, MX800)

Peripherals Pairing Ultrasound Volume MaxLevel

(All products)

Peripherals Pairing Ultrasound Volume Mode

(All products)

Peripherals Profile *

(SX10, SX20, SX80, MX200 G2, MX300 G2, MX700, MX800)

SerialPort BaudRate

(SX20, SX80, MX700, MX800)

SerialPort Mode

(All products)

Standby *

(SX10, SX20, SX80, MX200 G2, MX300 G2, DX70, DX80)

Standby BootAction

(MX700, MX800)

Standby Control

(MX700, MX800)

Standby Delay

(MX700, MX800)

Standby StandbyAction (MX700, MX800)

Standby WakeupAction

(MX700, MX800)

Standby WakeupOnMotionDetection

(MX700, MX800)

SystemUnit Name

(All products)

Time Zone

(All products)

UserInterface OSD Output

(All products)

UserInterface Wallpaper

(All products)

Video ActiveSpeaker DefaultPIPPosition

(All products)

Video Input Connector [n] *

(SX10, DX70, DX80)

Video Input Connector [n] CameraControl CameraId

(SX20, SX80, MX200 G2, MX300 G2, MX700,

MX800)

Video Input Connector [n] CameraControl Mode

(SX20, SX80, MX200 G2, MX300 G2, MX700, MX800)

Video Input Connector [n] InputSourceType

(SX20, SX80, MX200 G2, MX300 G2, MX700, MX800)

Video Input Connector [n] Name

(SX20, SX80, MX200 G2, MX300 G2, MX700, MX800)

Video Input Connector [n] OptimalDefinition Profile

(SX20, SX80, MX200 G2, MX300 G2, MX700, MX800)

Video Input Connector [n] PresentationSelection

(SX20, SX80, MX200 G2, MX300 G2, MX700, MX800)

Video Input Connector [n] Quality

(SX20, SX80, MX200 G2, MX300 G2, MX700, MX800)

Video Input Connector [n] RGBQuantizationRange

(SX20, SX80, MX200 G2, MX300 G2, MX700, MX800)

Video Input Connector [n] Visibility

(SX20, SX80, MX200 G2, MX300 G2, MX700, MX800)

Video Monitors

(All products)

Video Output Connector [n] *

(SX80, MX700, MX800)

Video Output Connector [n] CEC Mode

(SX10, SX20, MX200 G2, MX300 G2, DX70, DX80)

Video Output Connector [n] Location HorizontalOffset

(SX20, MX200 G2, MX300 G2, DX70, DX80)

Video Output Connector [n] Location VerticalOffset

(SX20, MX200 G2, MX300 G2, DX70, DX80)

Video Output Connector [n] MonitorRole

(SX20)

Video Output Connector [n] Resolution

(SX10, SX20, MX200 G2, MX300 G2, DX70, DX80)

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Cisco TelePresence SX20 Quick Set

Configuration Peripherals

Video Output Connector [n] RGBQuantizationRange

(SX10, SX20, MX200 G2, MX300 G2, DX70, DX80)

Video Presentation DefaultPIPPosition

(All products)

Video Selfview Default * (All products)

Video Selfview OnCall *

(All products)

<path> * means that the change applies to all configurations starting with <path> .

Maintenance System settings

Administrator Guide

Appendices

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Cisco TelePresence SX20 Quick Set

Configuration

SX20 Quick Set at a glance

The Cisco TelePresence® SX20 Quick Set can transform a standard flat panel display into a powerful telepresence system.

Whether you are just getting started with video communications or implementing a large-scale deployment, the SX20 Quick Set delivers high quality performance.

Features and benefits

• The system is easily installed. Also mounts easily on the wall (optional wall mount kit).

• Registers with Cisco Unified Communications

Manager (UCM) and Cisco TelePresence Video

Communication Server (VCS).

• Three camera options with pan, tilt, and zoom helps ensure optimal framing and video clarity.

• Dedicated camera presets provide flexibility and easy viewing for any meeting scenario.

• Operation using TRC6 remote control (default), or

10 inch Touch controller (optional).

• Simple one-button-to-push calling integrates with common calendar programs.

• Video resolution and frame rate up to 1080p60.

• You can connect and share your PC content at

1080p30 resolution and frame rate.

• Dual display option available.

• The systems support H.323 and Session Initiation

Protocol (SIP) with bandwidth up to 6 Mbps point-topoint.

• The system is compatible with standards-based video systems without loss of features.

• Embedded MultiSite conferencing option that allows up to three additional participants (individual transcoding, no external bridge).

D15329.13 SX20 Administrator Guide CE9.7, APRIL 2019.

Peripherals

Camera options

Maintenance

Cisco TelePresence PrecisionHD 1080p12x

System settings

Administrator Guide

Appendices

Wall mounting kit

(optional)

Cisco TelePresence Precision 40 1

SX20 Codec

Remote control (TRC6)

1 microphone (+ 1 optional)

Cisco TelePresence PrecisionHD 1080p2.5x

1 Previously called Cisco TelePresence PrecisionHD 1080p4x S2

32 www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.

Cisco TelePresence SX20 Quick Set

Configuration Peripherals Maintenance

Power On and Off

Power On/Off with the Power button

The power button is placed on the top lid as shown in the illustration. There is a ring of LEDs encircling the button.

Power button with LEDs encircling the button

Switch on

If the video system does not start automatically, press the power button gently.

While starting up the LEDs are lit. The light is circling during startup. The LEDs light steadily when the video system is ready for use.

Switch off

Press the power button gently and hold until the light goes out completely.

D15329.13 SX20 Administrator Guide CE9.7, APRIL 2019.

Enter/exit standby mode

Press the power button briefly.

It takes a few seconds before the unit enters standby.

System settings

Administrator Guide

Appendices

Restart and standby using the user interface

Restart the system

1. Select the contact information in the upper left corner of the user interface.

2. Select Settings , followed by Restart .

3. Select Restart again to confirm your choice.

Enter/exit standby mode

1. Select the contact information in the upper left corner of the user interface.

2. Select Standby .

Power Off or restart the system remotely

Sign in to the web interface and navigate to Maintenance >

Restart .

Restart the system

Click Restart device...

and confirm your choice.

It takes a few minutes before the system is ready for use.

Power Off the system

Click Shutdown device...

and confirm your choice.

You cannot power the system on again remotely; you have to use the power button.

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Cisco TelePresence SX20 Quick Set

Configuration

LED indicator

Peripherals Maintenance System settings

Administrator Guide

Appendices

There is a ring of LEDs encircling the power button.

Steady light:

The codec is ready for use.

The LEDs are pulsating slowly:

The codec is in standby mode.

The LEDs are flashing:

The codec calls for attention, e.g. when there is no LAN connection.

The light from the LEDs circles clockwise:

The codec is starting up (booting), and is not yet ready for use.

The LEDs light red:

The camera connector is in serial mode (camera control is disabled).

Power button with

LED indicator

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Cisco TelePresence SX20 Quick Set

Configuration Peripherals Maintenance System settings

Administrator Guide

Appendices

How to administer the video system

(page 1 of 4)

In general, we recommend you to use the web interface to administer and maintain the video system, as described in this administrator guide.

Alternatively, you can access the API of the video system by other methods:

• HTTP or HTTPS (also used by the web interface)

• SSH

• Telnet

• Serial interface (RS-232)

If you want more information about the different access methods, and how to use the API, refer to the API guide for the video system.

Tip

If the configuration or status is available in the API, the web interface setting or status translates into an API configuration or status as follows:

Set X > Y > Z to Value (web) is the same as

xConfiguration X Y Z: Value

(API)

Check X > Y > Z status (web) is the same as

xStatus X Y Z

(API)

For example:

Set SystemUnit > Name to MySystem is the same as

xConfiguration SystemUnit Name: MySystem

Check SystemUnit > Software > Version status is the same as

xStatus SystemUnit Software Version

More settings and statuses are available in the web interface than in the API.

Access method

HTTP/HTTPS

Telnet

Notes

• Used by the web interface of the video system

• Non-secure (HTTP) or secure (HTTPS) communication

• HTTPS: Enabled by default

• HTTP: Enabled by default only for video systems that have been upgraded to CE9.4 (or later) from an earlier software version, provided that the video system has not been factory reset after the upgrade.

• Non-secure TCP/IP connection

• Disabled by default

How to enable/disable the methods

NetworkServices > HTTP > Mode

Restart the video system for changes to take effect

SSH • Secure TCP/IP connection

• Enabled by default

NetworkServices > Telnet > Mode

You do not need to restart the video system. It may take some time for changes to take effect

NetworkServices > SSH > Mode

You do not need to restart the video system. It may take some time for changes to take effect

SerialPort > Mode

Restart the video system for changes to take effect

Serial interface (RS-232) • Connect to the video system with a cable. IPaddress, DNS, or a network is not required

• Enabled by default

• We recommend using the default baud rate or higher, because the video system may return much feedback ( SerialPort > BaudRate )

• For security reasons, you are asked to sign in by default ( SerialPort > LoginRequired )

If all access methods are disabled (set to Off ), you can no longer configure the video system. You are not able to reenable (set to On ) any of the access methods, and you must factory reset the video system to recover.

D15329.13 SX20 Administrator Guide CE9.7, APRIL 2019. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.

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Cisco TelePresence SX20 Quick Set

Configuration Peripherals Maintenance

How to administer the video system (page 2 of 4)

The web interface of the video system

The web interface is the administration portal for the video system. You can connect from a computer and administer the system remotely. It provides full configuration access and offers tools and mechanisms for maintenance.

Note: The web interface requires that HTTP or HTTPS is enabled (refer to NetworkServices > HTTP > Mode setting).

We recommend that you use the latest release of one of the major web browsers.

Connect to the video system

Open a web browser and enter the IP address of the video system in the address bar.

How to find the IP address

1. Select the contact information in the upper left corner of the user interface.

2. Select Settings , followed by About this device .

Sign in

Enter user name and passphrase for the endpoint and click Sign In .

The system is delivered with a default user named admin with no passphrase. Leave the

Passphrase field blank when signing in for the first time.

It is mandatory to set a password for the admin user.

System settings

Administrator Guide

Appendices

D15329.13 SX20 Administrator Guide CE9.7, APRIL 2019.

Sign out

Hover the mouse over the user name and choose Signout from the drop-down list. www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.

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Cisco TelePresence SX20 Quick Set

Configuration

How to administer the video system (page 3 of 4)

How the web interface is organized

The web interface is organized in sub-pages. All sub-pages shown below are available if the video system is registerd to an on-premise service (CUCM, VCS); the pages shown in grey color are not available if the video system is registered to the Cisco cloud service (Cisco Webex).

In both cases, a user that is signed in, sees only the pages that he has access rights for.

Read more about user administration, user roles and access rights in the

► User administration chapter.

Main menu

Peripherals Maintenance System settings

Administrator Guide

Appendices

Home Call Control

D15329.13 SX20 Administrator Guide CE9.7, APRIL 2019.

Setup

Configuration

Status

Peripherals

Personalization

Favorites

37

Security

Users

Service Certificates

CUCM Certificates

Certificate Authorities

Strong Security Mode

Sign In Banner

Non-persistent Mode

Maintenance

Diagnostics

System Logs

Call Logs

User Interface Screenshots

Software Upgrade

Option Keys

Backup and Restore

System Recovery

Restart

Integration

In-Room Control

Macro Editor

Startup Scripts

Developer API www.cisco.com — Copyright © 2019 Cisco Systems, Inc. All rights reserved.

Cisco TelePresence SX20 Quick Set

Configuration Peripherals Maintenance System settings

How to administer the video system (page 4 of 4)

Settings and system information on the user interface

You have access to system information, and some basic configurations and system tests on the video system’s user interface.

System-critical settings and functions, such as network settings, service activation, and factory reset, may be protected by a passphrase, refer to the

► Restrict the access to the Settings menu

chapter.

Some of the settings and tests are also part of the Setup assistant that is launched when the video system is powered up for the first time. The Setup assistant is described in the Getting Started

Guide for systems running CE software.

Access Settings

1. Select the contact information in the upper left corner of the user interface.

2. Select Settings .

A padlock symbol indicates that a setting is protected

(locked down).

3. Select the setting you want to change, or the test you want to run.

If a setting is locked down, an authentication window pops up, and you have to sign in with ADMIN credentials to proceed.

Administrator Guide

Appendices

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