System Message Overview. Cisco Catalyst 3560V2-24DC Switch , Catalyst 3560V2-24PS Switch , Catalyst 3560V2-24TS Switch , Catalyst 3560V2-48PS Switch , Catalyst 3560V2-48TS Switch , Catalyst 3560 Series Switches, Catalyst 3560 Series Switches

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System Message Overview. Cisco Catalyst 3560V2-24DC Switch , Catalyst 3560V2-24PS Switch , Catalyst 3560V2-24TS Switch , Catalyst 3560V2-48PS Switch , Catalyst 3560V2-48TS Switch , Catalyst 3560 Series Switches,  Catalyst 3560 Series Switches | Manualzz

System Message Overview

C H A P T E R

1

This guide describes the Catalyst 3560-specific system messages. During operation, the system software sends these messages to the console (and, optionally, to a logging server on another system). Not all system messages indicate problems with your system. Some messages are purely informational, whereas others can help diagnose problems with communications lines, internal hardware, or the system software. This guide also includes error messages that appear when the system fails.

Note For information about system messages that are not Catalyst 3560 platform-specific, see the Cisco IOS

Software System Messages for Cisco IOS Release 12.2S

.

This chapter contains these sections:

How to Read System Messages, page 1-1

Error Message Traceback Reports, page 1-5

How to Read System Messages

System log messages can contain up to 80 characters and a percent sign (%), which follows the optional sequence number or time stamp information, if configured. Messages are displayed in this format: seq no:timestamp: %facility-severity-MNEMONIC:description

By default, a switch sends the output from system messages to a logging process.

Each system message begins with a percent sign (%) and is structured as follows:

%FACILITY-SEVERITY-MNEMONIC: Message-text

• FACILITY is a code consisting of two or more uppercase letters that show the facility to which the message refers. A facility can be a hardware device, a protocol, or a module of the system software.

Table 1-1

lists Catalyst 3560-specific facility codes. These messages are described in

Chapter 2,

“Message and Recovery Procedures,”

in alphabetical order by facility code with the most severe

(lowest number) errors described first.

Catalyst 3560 Switch System Message Guide

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Chapter 1 System Message Overview

How to Read System Messages

Table 1-1 Facility Codes

Facility Code

ACLMGR

BSPATCH

CMP

DHCP_SNOOPING

DOT1X

DTP

EC

ETHCNTR

EXPRESS_SETUP

FRNTEND_CTRLR

Description

ACL manager

Boot loader patch

Cluster Membership Protocol

DHCP snooping

IEEE 802.1x

Dynamic Trunking Protocol

EtherChannel

Ethernet Controller

Express Setup

Front-end controller

Location

“ACLMGR Messages” section on page 2-3

“BSPATCH Messages” section on page 2-7

“CMP Messages” section on page 2-8

“DHCP_SNOOPING Messages” section on page 2-9

“DOT1X Messages” section on page 2-12

“DTP Messages” section on page 2-18

“EC Messages” section on page 2-20

“ETHCNTR Messages” section on page 2-24

“EXPRESS_SETUP Messages” section on page 2-25

“FRNTEND_CTRLR Messages” section on page 2-26

“GBIC_SECURITY Messages” section on page 2-26

GBIC_SECURITY

HARDWARE

HLFM

IDBMAN

IGMP_QUERIER

ILPOWER

MAC_LIMIT

MAC_MOVE

PHY

PIMSN

Gigabit Interface Converter (GBIC) module and small form-factor pluggable (SFP) module security

GBIC and SFP module security GBIC_SECURITY_CRYPT

GBIC_SECURITY_UNIQUE

PLATFORM

PLATFORM_FBM

PLATFORM_HPLM

PLATFORM_PBR

PLATFORM_PM

GBIC and SFP module security

Hardware

Local forwarding manager

Interface description block manager

Internet Group Management Protocol

(IGMP) querier

Power over Ethernet (PoE)

MAC address table entries

Host activity

PHY

Protocol Independent Multicast (PIM) snooping

Low-level platform-specific

Platform fallback bridging manager

Platform pseudo label manager

Platform policy-based routing

Platform port manager

“GBIC_SECURITY_CRYPT Messages” section on page 2-27

“GBIC_SECURITY_UNIQUE Messages” section on page 2-28

“HARDWARE Messages” section on page 2-29

“HLFM Messages” section on page 2-30

“IDBMAN Messages” section on page 2-32

“IGMP_QUERIER Messages” section on page 2-35

“ILPOWER Messages” section on page 2-36

“MAC_LIMIT Messages” section on page 2-38

“MAC_MOVE Messages” section on page 2-39

“PHY Messages” section on page 2-39

“PIMSN Messages” section on page 2-41

“PLATFORM Messages” section on page 2-41

“PLATFORM_FBM Messages” section on page 2-42

“PLATFORM_HPLM Messages” section on page 2-43

“PLATFORM_PBR Messages” section on page 2-43

“PLATFORM_PM Messages” section on page 2-45

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Chapter 1 System Message Overview

How to Read System Messages

Table 1-1

PM

PORT_SECURITY

QOSMGR

RMON

SPAN

SPANTREE

SPANTREE_FAST

SUPERVISOR

SUPQ

SW_DAI

SW_VLAN

SWITCH_QOS_TB

TCAMMGR

UDLD

UFAST_MCAST_SW

VQPCLIENT

Facility Codes (continued)

Facility Code

PLATFORM_SPAN

PLATFORM_UCAST

PLATFORM_VLAN

SPANTREE_VLAN_SW

STORM_CONTROL

Description

Platform Switched Port Analyzer

Platform unicast routing

Platform VLAN

Location

“PLATFORM_SPAN Messages” section on page 2-46

“PLATFORM_UCAST Messages” section on page 2-46

“PLATFORM_VLAN Messages” section on page 2-49

Port manager

Port security

Switched Port Analyzer

Spanning Tree

Spanning-tree fast convergence

“PM Messages” section on page 2-50

“PORT_SECURITY Messages” section on page 2-57

QoS manager

“QOSMGR Messages” section on page 2-58

Remote Network Monitoring (RMON)

“RMON Messages” section on page 2-63

“SPAN Messages” section on page 2-64

“SPANTREE Messages” section on page 2-65

Spanning-tree VLAN switch

“SPANTREE_FAST Messages” section on page 2-72

“SPANTREE_VLAN_SW Messages” section on page 2-73

Storm control

Supervisor ASIC

Supervisor queue

Dynamic ARP inspection

VLAN manager

QoS trusted boundary

“STORM_CONTROL Messages” section on page 2-73

“SUPERVISOR Messages” section on page 2-74

“SUPQ Messages” section on page 2-74

“SW_DAI Messages” section on page 2-76

“SW_VLAN Messages” section on page 2-78

“SWITCH_QOS_TB Messages” section on page 2-85

“TCAMMGR Messages” section on page 2-85

Ternary content addressable memory manager

UniDirectional Link Detection

UplinkFast packet transmission

VLAN Query Protocol client

“UDLD Messages” section on page 2-87

“UFAST_MCAST_SW Messages” section on page 2-89

“VQPCLIENT Messages” section on page 2-90

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Chapter 1 System Message Overview

How to Read System Messages

• SEVERITY is a single-digit code from 0 to 7 that reflects the severity of the condition. The lower

the number, the more serious the situation. Table 1-2 lists the message severity levels.

Table 1-2 Message Severity Levels

Severity Level

0 – emergency

1 – alert

2 – critical

3 – error

4 – warning

5 – notification

6 – informational

7 – debugging

Description

System is unusable.

Immediate action required.

Critical condition.

Error condition.

Warning condition.

Normal but significant condition.

Informational message only.

Message that appears during debugging only.

MNEMONIC is a code that uniquely identifies the message.

Message-text is a text string describing the condition. This portion of the message sometimes contains detailed information about the event, including terminal port numbers, network addresses, or addresses that correspond to locations in the system memory address space. Because the information in these variable fields changes from message to message, it is represented here by short strings enclosed in square brackets ([ ]). A decimal number, for example, is represented as [dec].

Table 1-3 lists the variable fields in messages.

Table 1-3 Representation of Variable Fields in Messages

Representation

[dec]

[char]

[chars]

[enet]

[hex]

[inet]

Type of Information

Decimal integer

Single character

Character string

Ethernet address (for example, 0000.FEED.00C0)

Hexadecimal integer

Internet address

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Chapter 1 System Message Overview

Error Message Traceback Reports

This example shows a partial switch system message:

00:00:46: %LINK-3-UPDOWN: Interface Port-channel1, changed state to up

00:00:47: %LINK-3-UPDOWN: Interface GigabitEthernet0/1, changed state to up

00:00:47: %LINK-3-UPDOWN: Interface GigabitEthernet0/2, changed state to up

00:00:48: %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan1, changed state to down

00:00:48: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0/1, changed state to down 2

*Mar 1 18:46:11: %SYS-5-CONFIG_I: Configured from console by vty2 (10.34.195.36)

18:47:02: %SYS-5-CONFIG_I: Configured from console by vty2 (10.34.195.36)

*Mar 1 18:48:50.483 UTC: %SYS-5-CONFIG_I: Configured from console by vty2 (10.34.195.36)

Error Message Traceback Reports

Some messages describe internal errors and contain traceback information. This information is very important and should be included when you report a problem to your technical support representative.

This message example includes traceback information:

-Process= "Exec", level= 0, pid= 17

-Traceback= 1A82 1AB4 6378 A072 1054 1860

Some system messages ask you to copy the error messages and take further action. These online tools also provide more information about system error messages.

Output Interpreter

The Output Interpreter provides additional information and suggested fixes based on the output of many

CLI commands, such as the the show tech-support privileged EXEC command. You can access the

Output Interpreter at this URL: https://www.cisco.com/cgi-bin/Support/OutputInterpreter/home.pl

Bug Toolkit

The Bug Toolkit provides information on open and closed caveats, and allows you to search for all known bugs in a specific Cisco IOS Release. You can access the Bug Toolkit at this URL: http://www.cisco.com/cgi-bin/Support/Bugtool/home.pl

Contacting TAC

If you cannot determine the nature of the error, see the

“Obtaining Technical Assistance” section on page xi for further information.

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Catalyst 3560 Switch System Message Guide

1-5

Error Message Traceback Reports

Chapter 1 System Message Overview

1-6

Catalyst 3560 Switch System Message Guide

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