System Message Overview. Cisco Catalyst 3750V2-24FS Switch , Catalyst 3750V2-24PS Switch , Catalyst 3750V2-24TS Switch , Catalyst 3750V2-48PS Switch , Catalyst 3750V2-48TS Switch , Catalyst 3750 Series Switches, Catalyst 3750 Series Switches

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System Message Overview. Cisco Catalyst 3750V2-24FS Switch , Catalyst 3750V2-24PS Switch , Catalyst 3750V2-24TS Switch , Catalyst 3750V2-48PS Switch , Catalyst 3750V2-48TS Switch , Catalyst 3750 Series Switches,  Catalyst 3750 Series Switches | Manualzz

System Message Overview

C H A P T E R

1

This guide describes the Catalyst 3750-specific system messages. During operation, the system software sends these messages to the console (and, optionally, to a logging server on another system). Not all system messages indicate problems with your system. Some messages are purely informational, whereas others can help diagnose problems with communications lines, internal hardware, or the system software. This guide also includes error messages that appear when the system fails.

Note For information about system messages that are not Catalyst 3750 platform-specific, refer to the Cisco

IOS Software System Messages for Cisco IOS Release 12.2.

This chapter contains these sections:

How to Read System Messages, page 1-1

Error Message Traceback Reports, page 1-4

How to Read System Messages

System log messages can contain up to 80 characters and a percent sign (%), which follows the optional sequence number or time stamp information, if configured. Messages are displayed in this format: seq no:timestamp: %facility-severity-MNEMONIC:description (hostname-n)

By default, a switch sends the output from system messages to a logging process. In a switch stack, stack members append their hostnames to the output from system messages and redirect the output to the logging process on the stack master.

Each system message begins with a percent sign (%) and is structured as follows:

%FACILITY-SEVERITY-MNEMONIC: Message-text

• FACILITY is a code consisting of two or more uppercase letters that show the facility to which the message refers. A facility can be a hardware device, a protocol, or a module of the system software.

Table 1-1 lists Catalyst 3750-specific facility codes. These messages are described in

Chapter 2,

“Message and Recovery Procedures,”

in alphabetical order by facility code with the most severe

(lowest number) errors described first.

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Chapter 1 System Message Overview

How to Read System Messages

Table 1-1 Facility Codes

Facility Code

ACLMGRR

CFGMGE

CMP

DOT1X

DTP

EC

ETHCNTR

EXPRESS_SETUP

GBIC_SECURITY

HARDWARE

HLFM

IDBMAN

ILPOWER

IMAGMGR

PHY

PLATFORM

PLATFORM_FBM

PLATFORM_IPC

PLATFORM_PBR

PLATFORM_PM

PLATFORM_RPC

PLATFORM_SPAN

PLATFORM_UCAST

PLATFORM_VLAN

PM

QOSMGR

RMON

SDM

SPAN

SPANTREE

SPANTREE_FAST

Description

ACL Manager

Configuration Manager

Cluster Membership Protocol

802.1x

Dynamic Trunking Protocol

EtherChannel

Location

“ACLMGR Messages” section on page 2-2

“CFGMGR Messages” section on page 2-5

“CMP Messages” section on page 2-7

“DOT1X (802.1x) Messages” section on page 2-8

“DTP Messages” section on page 2-13

“EC Messages” section on page 2-14

Ethernet Controller

Express Setup

GBIC/SFP module security

Note These errors refer to small-form factor pluggable

(SFP) modules.

“ETHCNTR Messages” section on page 2-18

“EXPRESS_SETUP Messages” section on page 2-19

“GBIC/SFP Security Messages” section on page 2-20

Hardware

“HARDWARE Messages” section on page 2-22

HULC Local Forwarding Manager

“HLFM Messages” section on page 2-23

Interface Description Block Manager

“IDBMAN Messages” section on page 2-24

Power over Ethernet (PoE)

Image Manager

“ILPOWER (Power over Ethernet) Messages” section on page 2-27

“IMAGEMGR Messages” section on page 2-29

PHY

Low-level Platform-specific

“PHY Messages” section on page 2-30

“PLATFORM Messages” section on page 2-31

Platform Fallback Bridging Manager

“PLATFORM_FBM Messages” section on page 2-32

Platform Inter-Process

Communication protocol

“PLATFORM _IPC Messages” section on page 2-33

Platform Policy-Based Routing

Platform Port Manager

“PLATFORM_PBR Messages” section on page 2-34

“PLATFORM_PM Messages” section on page 2-36

Platform Remote Procedure Call

Platform Switched Port Analyzer

Platform Unicast Routing

Platform VLAN

“PLATFORM_RPC Messages” section on page 2-37

“PLATFORM_SPAN Messages” section on page 2-39

“PLATFORM_UCAST Messages” section on page 2-39

“PLATFORM_VLAN Messages” section on page 2-41

Port Manager

QoS Manager

Remote Network Monitoring

(RMON)

Switch Database Manager

Switched Port Analyzer

Spanning Tree

Spanning-tree Fast Convergence

“PM Messages” section on page 2-42

“QOSMGR Messages” section on page 2-49

“RMON Messages” section on page 2-54

“SDM Message” section on page 2-54

“SPAN Messages” section on page 2-55

“SPANTREE Messages” section on page 2-55

“SPANTREE_FAST Messages” section on page 2-61

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Table 1-1 Facility Codes (continued)

Facility Code

STACKMGR

STORM_CONTROL

SUPERVISOR

SUPQ

SW_VLAN

SWITCH_QOS_TB

TCAMMGR

Description

SPANTREE_VLAN_SW Spanning-tree VLAN Switch

Stack Manager

Storm control

Supervisor ASIC

Supervisor Queue

VLAN Manager

Location

“SPANTREE_VLAN_SWITCH Messages” section on page 2-62

“STACKMGR Messages” section on page 2-62

“STORM_CONTROL Messages” section on page 2-64

“SUPERVISOR Messages” section on page 2-65

“SUPQ Messages” section on page 2-65

“SW_VLAN Messages” section on page 2-67

QoS Trusted Boundary

“SWITCH_QOS_TB Messges” section on page 2-71

Ternary Content Addressable Memory

Manager

“TCAMMGR Messages” section on page 2-72

UDLD

UFAST_MCAST_SW

VQPCLIENT

UniDirectional Link Detection

Uplink Fast Packet Transmission

VLAN Query Protocol Client

“UDLD Messages” section on page 2-73

“UFAST_MCAST_SW Messages” section on page 2-75

“VQPCLIENT Messages” section on page 2-75

• SEVERITY is a single-digit code from 0 to 7 that reflects the severity of the condition. The lower the number, the more serious the situation.

Table 1-2 lists the message severity levels.

Table 1-2 Message Severity Levels

Severity Level

0 – emergency

1 – alert

2 – critical

3 – error

4 – warning

5 – notification

6 – informational

7 – debugging

Description

System is unusable.

Immediate action required.

Critical condition.

Error condition.

Warning condition.

Normal but significant condition.

Informational message only.

Message that appears during debugging only.

MNEMONIC is a code that uniquely identifies the message.

Message-text is a text string describing the condition. This portion of the message sometimes contains detailed information about the event, including terminal port numbers, network addresses, or addresses that correspond to locations in the system memory address space. Because the information in these variable fields changes from message to message, it is represented here by short strings enclosed in square brackets ([ ]). A decimal number, for example, is represented as [dec].

Table 1-3 lists the variable fields in messages.

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Table 1-3 Representation of Variable Fields in Messages

Representation

[dec]

[char]

[chars]

[enet]

[hex]

[inet]

Type of Information

Decimal integer

Single character

Character string

Ethernet address (for example, 0000.FEED.00C0)

Hexadecimal integer

Internet address

All syslog messages generated by a switch other than the master switch are displayed ending with

(Switch-x) where Switch-x is the number of the stack member generating the message. Syslog messages generated by the master switch are displayed with no hostname string.

This example shows a partial switch system message for a stack master and a stack member switch

(hostname Switch-2):

00:00:46: %LINK-3-UPDOWN: Interface Port-channel1, changed state to up

00:00:47: %LINK-3-UPDOWN: Interface GigabitEthernet1/0/1, changed state to up

00:00:47: %LINK-3-UPDOWN: Interface GigabitEthernet1/0/2, changed state to up

00:00:48: %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan1, changed state to down

00:00:48: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/0/1, changed state to down 2

*Mar 1 18:46:11: %SYS-5-CONFIG_I: Configured from console by vty2 (10.34.195.36)

18:47:02: %SYS-5-CONFIG_I: Configured from console by vty2 (10.34.195.36)

*Mar 1 18:48:50.483 UTC: %SYS-5-CONFIG_I: Configured from console by vty2 (10.34.195.36)

00:00:46: %LINK-3-UPDOWN: Interface Port-channel1, changed state to up (Switch-2)

00:00:47: %LINK-3-UPDOWN: Interface GigabitEthernet1/0/1, changed state to up (Switch-2)

00:00:47: %LINK-3-UPDOWN: Interface GigabitEthernet1/0/2, changed state to up (Switch-2)

00:00:48: %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan1, changed state to down

(Switch-2)

00:00:48: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/0/1, changed state to down 2 (Switch-2)

Error Message Traceback Reports

Some messages describe internal errors and contain traceback information. This information is very important and should be included when you report a problem to your technical support representative.

This message example includes traceback information:

-Process= "Exec", level= 0, pid= 17

-Traceback= 1A82 1AB4 6378 A072 1054 1860

Some system messages ask you to copy the error messages and take further action. These online tools also provide more information about system error messages.

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Error Message Traceback Reports

Output Interpreter

The Output Interpreter provides additional information and suggested fixes based on the output of many

CLI commands, such as the the show tech-support privileged EXEC command. You can access the

Output Interpreter at this URL: https://www.cisco.com/cgi-bin/Support/OutputInterpreter/home.pl

Bug Toolkit

The Bug Toolkit provides information on open and closed caveats, and allows you to search for all known bugs in a specific Cisco IOS Release. You can access the Bug Toolkit at this URL: http://www.cisco.com/cgi-bin/Support/Bugtool/home.pl

.

Contacting TAC

If you cannot determine the nature of the error, see the

“Obtaining Documentation” section on page -vii

for further information.

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